Near Springboro, OH 45066
Sam
Job Details:
12/04/2020
RANGE SAMSUNG NE594R0ABSR/AA
Inspected the unit and found the bake element not kicking on and damage to the element. Ordering parts.; rqstng P&A on 1 DE92-03045F (Control board) and 1 DG47-00038B (Bake element) and 1 DG96-00110E (Convect fan)
Near Covington, OH 45318
Kevin
Job Details:
12/04/2020
WASHER SAMSUNG WF45R6300AV/US
"Manually spun inner basket by hand ok. Put unit into a spin only mode empty, sounded ok. Had customer put in load of towels of unit, had it rinse, agitate, drain and spin. Unit will need new suspension and rear tub with bearing. Will need extra time on this job see sticky note.; ordrng 1 Xxxx (Inner basket) and 1 Xxxx (Rear tub with bearing) and 4 Xxxx (Shocks)s and 1 2 (Springs) and 1 Xxx (Main bolt on rear that secures inner basket.)"
Near Bradford, OH 45308
Kevin
Job Details:
12/04/2020
RANGE LG LSD4913ST/00
"Customer claims unit doesnt get up to temp or had episode where reading didnt display to proper temp. ; ordrng 1 Ebr82864011 (Control), states that autho needed"
Near Bellbrook, OH 45305
Kevin
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL ED5SHAXMT10
Icemaker is leaking need to order the ice maker; ordrng 1 2198597PW (Icemaker)
Near Dayton, OH 45419
Kevin
Job Details:
12/04/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF9A
Fill tube to icemaker is frozen up need to replace and damper not opening and closing properly need to order parts; ordrng 1 241928201 (Damper seal) and 1 242072002 (Air tower) and 1 241518501 (Damper) and 1 241518601 (Damper seal)
Near Bellbrook, OH 45305
Tim
Job Details:
12/03/2020
DISHWASHER MAYTAG MDB8959SAS0
Replaced door seal due to being ripped. Checks ok; used 1 W11177741 (Seal) from stock
Near Xenia, OH 45385
Tim
Job Details:
12/03/2020
DRYER SAMSUNG DV45H7000EW/A2
Replaced shorted heater. Checks ok; used 1 DE486A (
Near Dayton, OH 45459
Tim
Job Details:
12/03/2020
DISHWASHER FRIGIDAIRE FGHD2465NF0A
Checked unit over found that the unit had food all inside of the dishwasher in the unit had never been cleaned out. There was food all stuck down in the drain pump keeping the unit from draining. Explain to the customer that this is not normal wear and tear and it is not going to be covered by the extended warranty company. But she would have to pay to replace the drain pipe. She understands but does not want to go ahead and repair
Near Xenia, OH 45385
Tim
Job Details:
12/03/2020
DISHWASHER LG LDS5040ST
Reset control and tested unit was heating properly. And getting good voltage to element.
Near Troy, OH 45373
Steve
Job Details:
12/03/2020
WASHER KENMORE 110.2089299
Washer is not spinning out due to faulty lid switch assembly. Replaced lid switch washer is operating OK; used 1 Es247 (Lid switch) from stock
Near Englewood, OH 45322
Shaun S
Job Details:
12/03/2020
DRYER WHIRLPOOL WED4815EW1
"Upon arrival found that unit has a defective thermal fuse, removed and replaced fuse on unit, ran and checked out, unit checks ok; used 1 3392519 ( Thermal fuse) from stock"
Near Piqua, OH 45356
Steve
Job Details:
12/03/2020
WASHER MAYTAG MVWX655DW1
Speed sensor error. Removed and replaced shift actuator assembly. Calibrated and leveled washer. Unit checks ok; used 1 W10913953 (Shifter) from stock
Near Carlisle, OH 45005
Kevin
Job Details:
12/03/2020
REFRIGERATOR MAYTAG MSD2454GR
Robin at home buyers warranty contacted about unit wiring shorting out in the cabinet shorting out compressor customer should get a call back within 3 to 5 business days
Near Dayton, OH 45432
Tim
Job Details:
12/03/2020
WASHER WHIRLPOOL WFW94HEXW2
Needs new door bellow. Part is on back order customer to decide on repair.; used 1 W11106747 (Bellow) from stock
Near Xenia, OH 45385
Tim
Job Details:
12/03/2020
DISHWASHER FRIGIDAIRE FFID2426TD2A
Replaced door seal. Checks ok. If unit continues to leak will needs bottom seal on door. ; used 1 154827601 (GASKET) from stock
Near Jamestown, OH 45335
Tim
Job Details:
12/03/2020
DISHWASHER MAYTAG MDB4949SDM3
Replaced door seal. Checks ok; used 1 W10300924 (
Near Franklin, OH 45005
Sam
Job Details:
12/03/2020
ELECTRIC RANGE FRIGIDAIRE FFEH3054USA
Customer stated when they entered the clean cycle it would not start and provide them with a countdown. Ran a test cycle in the unit functioned as designed in both the broil and bake cycles. Ran a clean cycle and the unit locked and started both the 2 and 3 hour clean cycles. I advise the customer that they need to make sure the doors closed all the way or wont be able to lock and start. Advised customer and the countdown was for the door not being closed all the way and it trying to tell the customer to close the door. All checks OK
Near Dayton, OH 45424
Shawn H
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL WRF36SDAM12
Installed all provided parts and ran diagnostics to test. Advised customer unit would be to temp in 24 hours.
Near Jamestown, OH 45335
Kevin
Job Details:
12/03/2020
REFRIGERATOR KITCHEN AID KRSC703HPS00
Installed solenoid and defrosted suction line and instructed cust 24-48 to get down to temps and dont load unit down full for a week to see if its going to work properly
Near Bellbrook, OH 45305
Tim
Job Details:
12/03/2020
REFRIGERATOR FRIGIDAIRE LFHT2131QP1
Replaced evap fan checks ok
Near Greenville, OH 45331
Kevin
Job Details:
12/03/2020
REFRIGERATOR FRIGIDAIRE FG4H2272UF
Calling Frigidaire they want me to isolate the high and low side called in and talked to Wayne with tech line-said you use a dye drier try to pressurize the system then try dye drier ref#84109553 checked Nitrogen couldnt find a leak and installed dye dryer and recharged; used 1 5303918358 (Dye drier) from stock
Near Liberty Township, OH 45044
Sam
Job Details:
12/03/2020
REFRIGERATOR SAMSUNG RF4287HARSBXAA
Inspected the unit and found the fresh food section fan not running and the evap cover frozen over. Evap cover needed. Customer must unplug the unit for 48 hours to allow it to defrost before parts can be installed. Called AHS and advised. AHS stated they would contact the customer.
Near Springfield, OH 45505
Steve
Job Details:
12/03/2020
DRYER WHIRLPOOL WED7500GC0
Door wont stay closed due to broken door clasp. Installed new door clasp; used 1 Door clasp (DNR) from stock
Near Brookville, OH 45309
Shaun S
Job Details:
12/03/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
"Uppn arrival found that unit has a froze up ice room on unit, imk kit will need to be installed to make proper repair ; ordrng 1 Da82-02675a (Imk kit)"
Near New Lebanon, OH 45345
Shaun S
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Upon arrival found that unit is working with no issue customer need to run cleaning agent through machine to cure odor issue
Near Huber Heights, OH 45424
Shawn H
Job Details:
12/03/2020
DISHWASHER FRIGIDAIRE FFID2426TD2A
Upon arrival customer stated that unit quit mid cycle and would not start up after reset. Unit has proper voltage to it. Control isnt sensing door shut. Replaced latch and ran to test. Unit still will not start. Main control is shorted. ; ordrng 1 5304518470 (PCB)
Near West Milton, OH 45383
Shaun S
Job Details:
12/03/2020
WASHER WHIRLPOOL WTW8500DC0
Upon arrival found that unit is giving F6E2 error code for a communication problem between user interface and main board; ordrng 1 W10838672 (Console) and 1 Mainboard (W10812418)
Near Dayton, OH 45404
Shawn H
Job Details:
12/03/2020
WASHER FRIGIDAIRE GLWS1439FS1
"Unit is 13 years old in basement. Upon arrival put unit into spin to test. Unit is spinning but is very loud. Removed front panel to inspect. Signs of water leakage from tub seal. Ran unit to test. Noise is coming from upper bearings. Unit wont spin out a load of clothes due to worn bearing. Under load unit is tight and wont turn. Motor has proper voltage but isnt spinning up to speed. Has lots of rust from water leak. Water leak took out the bearing, transmission and drive motor. Belt and tensioner are good. Unit needs transmission, trunnion, upper bearing, and drive motor. Due to age and cost this is not an efficient repair. ; rqstng P&A on 1 134159500 (Drive motor) and 1 134737100 (Transmission) and 1 3204405 (Upper bearing) and 1 131545101 (Trunnion)"
Near Dayton, OH 45414
Shawn H
Job Details:
12/03/2020
COOKTOP JENN AIR JGD8430ADB
Upon arrival customer stated that right front burner sparks intermittently on its own. Ran unit to test. It is not acting up today. When it does only the right front ignites. Suspect that spark module is shorting it causing ignition. Would like to replace igniter as well. ; ordrng 1 WP74010766(PW) (Spark Module(PW)) and 1 WP74009336 (Igniter)
Near Anna, OH 45302
Kevin
Job Details:
12/03/2020
DISHWASHER SAMSUNG DW80R9950UG
"Customer claims unit has leaked a couple of times since they owned it, and was dripping water towards left front side of door. Examined the tub seals etc. put unit into an 60 min wash. Unit filled and washed, see sticky note. Ticket number 4156102398"
Near Dayton, OH 45424
Shawn H
Job Details:
12/03/2020
DISHWASHER GE EDW4000G00BB
Unit is 17 years old in kitchen. Upon arrival customer stated that unit wont dry dishes. Put unit into diagnostics to test. Getting voltage from control but heater is open. Part is NLA. Confirmed with CC. ; rqstng P&A on 1 WD05X10010(NLA) (Heating Element(NLA))
Near Huber Heights, OH 45424
Shawn H
Job Details:
12/03/2020
WASHER SAMSUNG WF328AAR/XAA
"Upon arrival found boot coming free from front frame. Boot is missing the spring clamp. Unit was also showing an E3 error. This is a low/over voltage issue. Voltage from outlet good, voltage from noise filter good. No loose connections. Issue is with PCB. Part is no longer available. Customer is aware of E3 and has been dealing with it. Boot isnt torn but just coming free from front. Customer only wants to replace spring. Please order. ; ordrng 1 DC97-04973B (Boot spring)"
Near Fairborn, OH 45324
Shawn H
Job Details:
12/03/2020
WASHER SAMSUNG WA52M8650AV/A4
Installed all provided parts and ran to test. All ok. Unit is operating as it should.
Near West Milton, OH 45383
Shaun S
Job Details:
12/03/2020
MICROWAVE GE JVM1653SH01
"Upon arrival found that unit has no power to it, found that fuse was blown inside machine, tried to test unit but as soon as the mag tube energized it popped fuse again, mag tube, diode, and fuse all need replaced ; ordrng 1 Wb27x10017 (Mag) and 1 Wb27x1160 (Diode) and 1 Wb27x10928 (Fuse), states that autho needed"
Near Dayton, OH 45414
Shawn H
Job Details:
12/03/2020
MICROWAVE THERMADORE n/a
"Unit is 16 years old in kitchen. Microwave is part of wall oven. Customer stated that cover inside caught fire. Found wave guide cover burnt. Wave guide cover burnt because magnetron is shorted. Unit needs wave guide cover, magnetron, hv transformer, and filter. ; rqstng P&A on 1 491180 (Magnetron) and 1 171387 (Filter) and 1 491161 (HV transformer) and 1 491133 (Wave guide cover)"
Near New Paris, OH 45347
Shaun S
Job Details:
12/03/2020
REFRIGERATOR GE GYE22HMKNES
Replaced door switches
Near West Chester Township, OH 45069
Steve G
Job Details:
12/03/2020
MICROWAVE GE JVM6175YK2FS
Customer states that he has an electric burn smell. ; ordrng 1 WB27X10011 (CAPICATOR) and 1 WB27X1160 (Diode) and 1 WB27X11079 (Magtube)
Near Mason, OH 45040
Steve G
Job Details:
12/03/2020
DISHWASHER SAMSUNG DW80M2020US/AA
Went to install the new cables and found that the unit had been leaking. Found that the leak was coming from the upper rack wheel screw assy. Order additional parts. ; ordrng 2 DD82-01415A (Rail roller kit)s and 4 DD82-01432A (Rollers kit)s
Near Mason, OH 45040
Steve G
Job Details:
12/03/2020
REFRIGERATOR GE PFE28KSKBSS
Customer states that the fan gets loud. ; ordrd 1 WR60X26866 (Evap fan) and 1 WR24X27948 (Fan boot)
Near Mason, OH 45040
Steve G
Job Details:
12/03/2020
RANGE GE JBP84S0M2SS
Front right burner is not coming on. Cycled unit and the convection fan is loud; rqstng P&A on 1 WB27T10810 (Main board) and 1 WB24T10148 (Right front inf switch 3way) and 1 WB30T10126 (Large burner) and 1 WB02T10289 (Fan blade) and 1 WB02T10017 (Nut) and 1 WB26T10034 (CONV. Fan)
Near Lebanon, OH 45036
Steve G
Job Details:
12/03/2020
DISHWASHER GE PDW8280J10SS
After about an hr the unit is loud. ; rqstng P&A on 1 WD26X10039 (Drain pump) and 1 WD26X10044 (Motor assy)
Near New Madison, OH 45346
Kevin
Job Details:
12/03/2020
RANGE FRIGIDAIRE FGEH3047VFA
"Customer claims unit oven bake function would shutoff when she had opened the oven door. Upon arrival checked oven light button on control, the light and switch. Nothing seems unusual, working as it should. Pre heated bake to 350F. Proceeded to open and close door several times, let unit continue to heat. Also put up to 400F for several minutes... then tried convection bake. Could not duplicate the problem. Customer has reset the factory settings per owners manual a couple of times. Problem gad been intermittent. Told them to continue monitor, is persist call in will pre order part."
Near Lebanon, OH 45036
Sam
Job Details:
12/03/2020
DISHWASHER - BUI GENERAL ELECTRIC GDT665SGN2BB
"Inspected the unit and found the control lock on. Ran a diagnostics test cycle and found no error codes. Ran a wash cycle in the unit filled, washed, and drained without any issues. All checks OK"
Near Bellbrook, OH 45305
Tim
Job Details:
12/03/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A
"Replaced door gasket and bottom door gasket. Checks OK; ordrng 1 5304500204(TS) (Bottom door gasket), used 1 154827601 (Door gasket) from stock"
Near Springfield, OH 45503
Steve
Job Details:
12/03/2020
DRYER WHIRLPOOL WED7500GC0
Door wont stay open due to broken door clasp. Replaced door clasp; ordrng 1 Door clasp (DNR)
Near Troy, OH 45373
Steve
Job Details:
12/03/2020
RANGE KENMORE 790.411132
OUTTER cosmetic non heat barrier glass shattered. Needs replaced. Submit estimate for approval; rqstng P&A on 1 318939003 (Door glass)
Near Greenville, OH 45331
Kevin
Job Details:
12/03/2020
DRYER SPEED QUEEN ADE30RGS171TW01
Reversed door opening. Unit checks ok.
Near Liberty Township, OH 45044
Sam
Job Details:
12/03/2020
REFRIGERATOR SAMSUNG RF263BEAESG/AA
Inspected unit and found the water line running to the unit from the house had a hole in the line of spring water underneath the unit and up against the wall. I advise the customer they need to turn the water off to the refrigerator and that I would contact American home shield and let them know the customer needs a plumber. All checks ok.
Near Bellbrook, OH 45305
Tim
Job Details:
12/03/2020
REFRIGERATOR FRIGIDAIRE LFTR1821TFA
All the fans in the compressor is running. Unit does not form a frost pattern at all. Need to dye dryer and move to Kevin.; ordrng 1 ##### (Dye drier)
Near Dayton, OH 45432
Tim
Job Details:
12/03/2020
WASHER WHIRLPOOL WFW94HEXW2
Customer wants to do repair; ordrng 1 W11106747 (Bellow)
Near Dayton, OH 45459
Tim
Job Details:
12/03/2020
MICROWAVE SHARP COULDNT FIND
Checked unit over found that the unit was sparking inside the microwave cavity in was not heating. The corners of the microwave or where it was sparking they are all black. Unit needs new microwave cavity. Could not find model and serial tag. Attached multiple pictures. Unit is about 20 to 25 years old.; rqstng P&A on 1 ##### (Microwave cavity)
Near Greenville, OH 45331
Kevin
Job Details:
12/03/2020
WASHER GE GTW465ASN1WW
"Found agitator come off the transmission shaft and damage other parts of unit, including fabric dispenser etc. ; ordrng 1 WH43X31239 (Agitator base) and 1 WH02X24374 (Screw) and 1 WH43X31240 (Agitator stem) and 1 WH43X24454 (Dispenser)"
Near Ansonia, OH 45303
Kevin
Job Details:
12/03/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Freezer light is out. Module is mounted under the middle or flex drawer. Ordering new led board; ordrng 1 Da41-00676j (Led lamp for freezer)
Near Ansonia, OH 45303
Kevin
Job Details:
12/03/2020
DISHWASHER FRIGIDAIRE FGID2466QF7A
Customer issue with ER error with control. Ordering new ui control.; ordrng 1 5304520552 (Ui console)
Near Rossburg, OH 45362
Kevin
Job Details:
12/03/2020
WASHER WHIRLPOOL WFW75HEFW0
Unit had clothes and water with door latch locked. When powered on unit would run drain pump but pump is faulty. Unplugged and manually unlatched so customer could get her clothes out. Ordering new pump.; rqstng P&A on 1 10605427 (Drain pump)
Near Middletown, OH 45042
Sam
Job Details:
12/03/2020
DISHWASHER FRIGIDAIRE FGBD2438PB0A
Inspected the unit and found the wash motor and pump failing. Provided a quote to customer. Approved repair. ordering part. ; ordrng 1 154844301 (Motor an pump assembly)
Near Liberty Township, OH 45044
Sam
Job Details:
12/03/2020
RANGE SAMSUNG NE59J7630SG/AA
Inspected the unit and found the display clock blinking. Ordering parts.; ordrng 1 DE92-03761B (Oven control) and 1 DG34-00030A (Membrane switch) and 1 DG96-00348A (Range display Waite harness) and 1 DE07-00129A (Display board)
Near Dayton, OH 45426
Tim
Job Details:
12/02/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TBB
Replaced door seal. Checks ok
Near Centerville, OH 45458
Tim
Job Details:
12/02/2020
WASHER LG WT5680HWA
Replaced main control. Checks ok
Near Beavercreek, OH 45430
Tim
Job Details:
12/02/2020
WASHER LG WM3050CW
Needs motor assembly. No repair yet.
Near Dayton, OH 45434
Tim
Job Details:
12/02/2020
RANGE WHIRLPOOL WFE525S0HV0
Replaced hinges. Checks ok
Near Dayton, OH 45419
Tim
Job Details:
12/02/2020
RANGE JENN AIR JES8850CAB01
Replaced panel. Checks ok
Near Dayton, OH 45426
Tim
Job Details:
12/02/2020
DISHWASHER FRIGIDAIRE FFCD2413UB2A
Replaced gasket. Checks OK; used 1 154827601 (Seal) from stock
Near Miamisburg, OH 45342
Tim
Job Details:
12/02/2020
DRYER SAMSUNG DV50K8600EV/A3
Replaced shorted heater. Checks ok
Near Dayton, OH 45420
Tim
Job Details:
12/02/2020
DISHWASHER SAMSUNG DW80F800UWS/AA
Reinstalled door seal. Checks ok
Near Dayton, OH 45419
Tim
Job Details:
12/02/2020
DISHWASHER KENMORE n/a
Fixed upper rack. Checks OK
Near Miamisburg, OH 45342
Tim
Job Details:
12/02/2020
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA
Checked unit over found that the unit was making loud grinding noise. Removed cover and found that the unit had ice build up around the refrigerator fan. Sealed with silicone. Checks ok
Near Washington Township, OH 45458
Tim
Job Details:
12/02/2020
MICROWAVE OVEN FRIGIDAIRE FGMV176NTW
Replaced parts listed ok
Near Washington Township, OH 45459
Tim
Job Details:
12/02/2020
HOME LAUNDRY - E LG WM2501HVA
Customers stand pipe was blocked. As soon as the unit went into a drain it poured water out onto the ground. No issues with the washer.
Near Piqua, OH 45356
Steve
Job Details:
12/02/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA
Lower icemaker is not functioning at all. Cannot force cycle. Installed new icemaker and checks OK; used 1 DA97-07603b (Icemaker) from stock
Near Dayton, OH 45458
Tim
Job Details:
12/02/2020
REFRIGERATOR SAMSUNG RF217ABWP/XAA
Drain frozen again due to cracks in the liner. No repair possible.
Near Troy, OH 45373
Steve
Job Details:
12/02/2020
REFRIGERATOR GE GNE29GMHEES
Updated firmware. Checked all parameters. Unit checks ok. All temps fans and co present check ok. Normal defrost pattern and temps follow proper cycle.
Near Bellbrook, OH 45305
Tim
Job Details:
12/02/2020
REFRIGERATOR SAMSUNG RFG297AABP/XAA
Unit still not cooling properly. Talked with HBW and their putting it into options. Auth#147345089239
Near Dayton, OH 45420
Tim
Job Details:
12/02/2020
RANGE GE JBS30RK1SS
replaced terminal and insulator block
Near Bellefontaine, OH 43311
Steve
Job Details:
12/02/2020
WASHER GE GTW335ASN1WW
Washer will not spin clothes out due to lid lock being unplugged. Resecured and double check that wiring harness is snapped in and locked to the lid lock. Test ran through diagnostics unit checks OK
Near Springboro, OH 45066
Steve G
Job Details:
12/02/2020
WASHER GE GFD85ESPNDG
Install new console checks ok
Near Springboro, OH 45066
Steve G
Job Details:
12/02/2020
WASHER GE GFD85ESPNDG
Install new console checks ok
Near Eaton, OH 45320
Shawn H
Job Details:
12/02/2020
WASHER MAYTAG MAV6200AWW
Installed new lid switch and ran unit to test. Lid switch is operating as it should. All ok. Please mail out invoice for receipt.
Near Troy, OH 45373
Steve
Job Details:
12/02/2020
REFRIGERATOR FRIGIDAIRE FRS26HF7BB0
Water filter was clogged. Cleared fill tube unit operating OK
Near Eaton, OH 45320
Shawn H
Job Details:
12/02/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TBB
Upon arrival customer stated that freezer section is fine but weak cooling in the fresh food section. Compressor is running as is condenser fan. Evap fan is not running. This is why it has weak cooling. Replaced fan and ran to test. All ok. Fan is running as it should. ; used 1 242219204 (Evap Motor) from stock
Near Piqua, OH 45356
Steve
Job Details:
12/02/2020
RANGE LG LRE3060ST/00
Installed parts listed oven is operating properly
Near Dayton, OH 45458
Steve G
Job Details:
12/02/2020
OVEN GE PSB9240SF3SS
Install new fuses thermostat convection element and customer had glass heater installed new relay board cycled unit test OK
Near Vandalia, OH 45377
Shaun S
Job Details:
12/02/2020
WASHER GE GLWN2800D1WS
"Upon arrival found that unit has water standing in it due to leaking water valve, gave customer est for repair but declines at this time"
Near Middletown, OH 45044
Steve G
Job Details:
12/02/2020
RANGE LG LRE3061BD.FBDLLGA
No repairs.
Near Dayton, OH 45426
Shaun S
Job Details:
12/02/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB00
"Upon arrival that drain was frozen over in freezer, thawed drain, ran and checked out, unit checks ok"
Near Dayton, OH 45406
Shaun S
Job Details:
12/02/2020
WASHER FRIGIDAIRE n/a
Upon arrival found that unit doesn't have model and serial number tag and also unit prolly 40-50 yrs old customer is going to replace unit
Near Lebanon, OH 45036
Sam
Job Details:
12/02/2020
MICROWAVE GENERAL ELECTRIC JVM1540DN1BB
Installed parts and ran multiple tests cycles. The unit heeated without any issues and without making a continuous beeping sound. All checks OK
Near Lebanon, OH 45036
Sam
Job Details:
12/02/2020
DRYER MAYTAG MEDC215EW0
Inspected the unit and found damage to a support wheel and the blower fan. Provided customer with information on diagnostics. Customer stated they do not want the unit repaired. All checks OK
Near Vandalia, OH 45377
Shawn H
Job Details:
12/02/2020
REFRIGERATOR SAMSUNG Rf323TEDBSR/AA
"22e fridge room fan,25e fridge defrosting, 33e freezer ice pipe heater, 39e ice maker (fridge) function errors present. Inspected unit and found ice maker frosted over and in need of ice maker service bulletin to resolve error. Fan and defrost error are due to ice build up on the upper half of the evaporator. Thawed ice build up and found several large cracks and holes. This is allowing outside air in and flash freezing on capillary tube. Frost builds up blocking the fan. Defrost sensors isnt sensing temp change because it wont thaw out the top where the sensor is. Advised customer we could try to patch holes but could not guarantee itd last or solve the problem. Customer does not want to proceed with repairs. "
Near Springboro, OH 45066
Sam
Job Details:
12/02/2020
DRYER SAMSUNG DV45H7000EW/A2
"Inspected unit and found the belt damaged and the heating element not working. Installed belt and heating element. Ran a test cycle in the unit function properly without any issues.; used 1 DE486A (Element), and 1 341241 (Belt) from stock"
Near Dayton, OH 45458
Sam
Job Details:
12/02/2020
WASHER GE GFW850SPN0DG
"Inspected the unit and ran a test cycle. Found an error code for oversized load and cleared the error code. The unit filled, washed, drained, and spun without issue or leaks. Found the gasket clamp bent and not providing a good seal. Installed a different clamp from techs misc stock. All checks ok.; used 1 WH05X29663 (Gasket clamp) from stock"
Near Miamisburg, OH 45342
Sam
Job Details:
12/02/2020
DISHWASHER LG LDF5545ST
Called the customer and spoke with them about the issues they are experiencing. The customer to contact LG for assistance.
Near Franklin, OH 45005
Sam
Job Details:
12/02/2020
COOKTOP FRIGIDAIRE FFEC3024LB1
Inspected the unit and found the glass cooktop had a large crack running through the side of it down to the bottom. This is not a thermal crack and not normal wear and tear. Called American home shield and advise them of the situation. Unit is 8 years old and in the kitchenNo other issues.
Near Dayton, OH 45417
Kevin
Job Details:
12/02/2020
REFRIGERATOR MAYTAG MF12569VEB2
Cleared out ice container adjusted fill tube and checks good
Near Dayton, OH 45403
Kevin
Job Details:
12/02/2020
REFRIGERATOR WHIRLPOOL ET1FTTXKQ01
Noise is coming from water valve but no water to unit so turn the icemaker off to stop noise okd per tara
Near Dayton, OH 45432
Kevin
Job Details:
12/02/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TP3
Gears were messed up on ice container replaced ice container and checked OK
Near New Madison, OH 45346
Kevin
Job Details:
12/02/2020
WASHER LG WM8100HVA
"Talked with customer about recent wash events. Unit has been completing cycles, hasnt noticed any odors, and hasnt heard any metal on metal noises. Proceeded to have her put in two blankets on a speed wash cycle and extra high spin speed. Unit filled and agitated without issue, then drain and spin out. Did this twice... unit appears to be functioning fine. Told customer to continue to use, if something is going to fail it will happen. Unit checks ok, did not get LG involved at this point."
Near Bradford, OH 45308
Kevin
Job Details:
12/02/2020
REFRIGERATOR SAMSUNG RF28K9070SG/AA
Exchanged door. Unit checks ok. See sticky note. Ticket # 4156072024; used 1 DA91-04495E ( Lefthand dispenser door) from stock
Near Dayton, OH 45429
Kevin
Job Details:
12/02/2020
REFRIGERATOR KENMORE 253.641924
Unit has wiring spliced , no repair
Near Centerville, OH 45458
Kevin
Job Details:
12/02/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Cleared out defrost drain and tightened door handle no deductible due to same problem