Near Troy, OH 45373
Steve
Job Details:
06/24/2020
REFRIGERATOR AMANA ABB2221FEW2
Icemaker stuck on wouldn’t stop cycling causing unit to overflow with water out of the freezer. Removed icemaker per customer instruction
Near Tipp City, OH 45371
Steve
Job Details:
06/24/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A
Installed new spray arm dishwasher is no longer leaking. Informed customer dishwasher should be tilted back a little bit to help prevent any future leaks
Near Piqua, OH 45356
Steve
Job Details:
06/24/2020
HOME LAUNDRY - E LG WM3700HVA
Clogged drain line to pump with rubber rug backing. Cleaned out washer
Near New Carlisle, OH 45344
Steve
Job Details:
06/24/2020
WASHER WHIRLPOOL WTW8040DW1
Unit roaring in spin cycle. Needs GEARCASE replacement. Replaced your case unit is operating properly--Called Lowe’s. Autho # PRQ1990382; used 1 W10811956 (GEAR CASE) from stock
Near New Carlisle, OH 45344
Steve
Job Details:
06/24/2020
WASHER KENMORE 796.3151221
Unit is giving a fill error code. Drain pump continues to run. Cannot get unit to spin or agitate. E6 pops up With drain pump disconnected. Replaced clutch. Unit is filling drain spinning and washing properly.; used 1 DC31-00090B (MOTOR) from stock
Near Middletown, OH 45042
Steve G
Job Details:
06/24/2020
DRYER - ELECTRIC LG DLE3400W
Customer is getting all vent error codes. Did advise the customer to have the house vents clean out properly. They need to run a snake thru the vents. Advise customer a leaf blower or shop vac will not clean out the vents. Did advise the customer not to use the unit till the vents are clean out properly. It is a fire hazard. Outside vent is not even moving
Near Middletown, OH 45042
Steve G
Job Details:
06/24/2020
WASHER MAYTAG MVWB765FW2
Install new gear case stator and rotor calibrated unit no test check OK
Near Springboro, OH 45066
Steve G
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE FGSC2335TFA
Customer states that the unit is making a buzzing/humming noise. Its seems to be going on longer this time for about an 1.5hr. Another company was out and they said it was the compressor and left. Unit is cooling fine.
Near Dayton, OH 45402
Shawn H
Job Details:
06/24/2020
DRYER GE GTX22EASK0WW
Installed new door and ran unit to test. All ok. Unit heats and tumbles as it should. Noticed that machine does not have vent hooked up. Customer does not have a vent pipe for me to hook up. None on truck either. Advised customer to have vent hooked up.
Near Lebanon, OH 45036
Steve G
Job Details:
06/24/2020
REFRIGERATOR BO LG LMXS30776S/00
Installed new left door.
Near Mason, OH 45040
Steve G
Job Details:
06/24/2020
MICROWAVE BOSCH HMC80251UC/01
"Installed new main control with electronics cycled unit test ok."
Near Dayton, OH 45414
Shawn H
Job Details:
06/24/2020
DRYER LG DLE3170W
Upon arrival found unit would tumble but won’t heat. Checked incoming voltage and found line 1 only sending 44 vac. Inspected electrical panel and found fuse blown. Customer replaced fuse. Ran unit to test. Unit is heating as it should. All ok.
Near Englewood, OH 45322
Shawn H
Job Details:
06/24/2020
WASHER WHIRLPOOL WTW7800XW0
"Installed all provided parts and ran to test. Unit is quiet, spins out fine, and lid lines up. All ok."
Near Dayton, OH 45426
Shawn H
Job Details:
06/24/2020
RANGE FRIGIDAIRE n/a
Upon arrival found wire to bake element burnt. Repaired wire and ran to test. Unit heats as it should now. All ok. Ok per Tara.
Near Greenville, OH 45331
Kevin
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE FGHF2344ME0
"Customer claims when they pulled out ice bucket they seen something hanging down and when she went to reach in and grab it got shocked and the whole unit went out. Upon arrival unit was plugged in but no ui, lights or anything. Checked wall outlet good. It appears there was a good size crack in icemaker tray which probably leaked and therefore froze up unit causing issue. When customer pulled bucket out the thermistor was ripped off bottom and wires broke into causing the short. The wiring harness to the refrigerator looks ok. The unit will need new icemaker and a main control to start, Possibly other electronic components as well. Customer will think it over but not advisible due to age and condition."
Near Dayton, OH 45417
Shawn H
Job Details:
06/24/2020
DRYER AMANA 110.6002201
Installed cord and ran to test. Unit heats nicely but has zero air flow at exterior. Advised customer to have vent cleaned. ; used 1 DC3-30-4 (3 PRONG CORD) from stock
Near Bradford, OH 45308
Kevin
Job Details:
06/24/2020
DISHWASHER GE GDT655SMJ2ES
"Installed dishwasher door and installed unit, ran unit on normal cycle. Unit filled, washed and drain without issue. No leaks. Talked to customer husband about trim... not 100% perfect around the cycle select button explained the difficulty of snapping this in place. He was ok with the situation. Unit checks ok."
Near Dayton, OH 45458
Kevin
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE FRT18L4JBP
Recharge system and checks OK
Near Miamisburg, OH 45342
Kevin
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE FFRU17B2QWD
Installed evaporator coil and dryer and recharge system 488.82
Near Versailles, OH 45380
Kevin
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA
"Replaced main control and user interface, unit is now running and cooling properly, all lights, fan and led segments on user interface are good. Unit checks ok. Returning inverter board."
Near Dayton, OH 45419
Kevin
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE FGHC2344KF1
Installed new control board and checked OK
Near Dayton, OH 45405
Kevin
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE FRS3R5EMB4
Compressor motor is locked up cust to purchase a new unit
Near Dayton, OH 45432
Brad Anders
Job Details:
06/24/2020
DRYER KENMORE 110.6783279
"Found high limit fuse open, installed new fuse kit. Unit checks ok.; used 1 279816 (FUSE) from stock"
Near Englewood, OH 45322
Kevin
Job Details:
06/24/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Installed new water valve
Near Dayton, OH 45431
Brad Anders
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF0
Found miscommunication between user interface and main control. Needs main control and user interface replaced. Customer considering repair.
Near Fairborn, OH 45324
Brad Anders
Job Details:
06/24/2020
MICROWAVE FRIGIDAIRE FGMV176NTF
"Found monitor switch connection bad, repaired monitor switch. Unit checks ok."
Near Donnelsville, OH 45319
Brad Anders
Job Details:
06/24/2020
REFRIGERATOR SAMSUNG RF28HFEDBW
"Found back wall freezing around refrigerant lines, fan not turning properly, installed new evaporator cover, and sensor. Unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details:
06/24/2020
OVEN GE JRP20BJ2BB
Customer claims unit has short in light socket causing bulb life to only be 5 months long. Unit checks ok.
Near Dayton, OH 45429
Tim
Job Details:
06/24/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01
"Checked unit over found dampener still not opening and closing. Needs control and dampener. Unit 15-20 years old in the kitchen; rqstng P&A on 1 W11087463(AHS) (DAMPENER ) and 1 W11088499(AHS) (CONTROL), states that autho needed"
Near Dayton, OH 45414
Tim
Job Details:
06/24/2020
REFRIGERATOR GE PSS27SGMDBS
Need thermostat and freeezer fan. Schedule for Monday afternoon; ordrng 1 WR50X10068 (DEFROST THERMOSTAT ) and 1 WR60X10185(PW) (FAN ASSEMBLEY)
Near Troy, OH 45373
Steve
Job Details:
06/24/2020
DISHWASHER GE GDT665SSN0SS
User interface not responding. Need replacement.; ordrng 1 WD21X25371 (USER INTERFACE )
Near Ludlow Falls, OH 45339
Steve
Job Details:
06/24/2020
OVEN WHIRLPOOL WFE525S0HV0
Door hinge spring is broken. Cannot close door; ordrd 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Ludlow Falls, OH 45339
Steve
Job Details:
06/24/2020
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA
Icemaker frozen over. ; ordrng 1 DA82-02695A (IMK SVC KIT)
Near West Milton, OH 45383
Steve
Job Details:
06/24/2020
DISHWASHER SAMSUNG DW80J7550UG/AA
Install new door latch. Dishwasher is operating properly; ordrng 1 DD66-00133A (DOOR LATCH (DNR))
Near Urbana, OH 43078
Steve
Job Details:
06/24/2020
WASHER SAMSUNG ELECTRON WV55M9600AW/A5
Board installed is defective. Now left board is acting funny. Order both boards; ordrng 1 DC92-01992A (LEFT DISPLAY BOARD) and 1 DC92-01993A (DISPLAY BOARD (DEFECTIVE))
Near West Chester Township, OH 45069
Steve G
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE FRS26RLECSG
Unit is leaking into the basement. Customer need water valve and water lines. Unit is 15 years old kitchen. The floor is buckled up and tech adv customer to have the unit pulled away form the wall due to floor conditions. Tech removed the floor grill and adv the customer he needs to clean because the unit is working harder then it should be. ; ordrd 1 242252702 (valve)
Near Franklin, OH 45005
Steve G
Job Details:
06/24/2020
DISHWASHER FRIGIDAIRE FGIP2468UD0A
Customer is having an ER code flashing. ; ordrd 1 53045200008 (CONSOLE ASSY) and 1 53045517594 (MAIN BOARD)
Near Springboro, OH 45066
Steve G
Job Details:
06/24/2020
REFRIGERATOR BO SAMSUNG RF263BEAESR/AA
Unit is not making ice. ; rqstng P&A on 1 1111 (ICE CONTAINER) and 1 DA81-05595A (SEALANT) and 1 DA82-02677A (ICE MAKER KIT)
Near Franklin, OH 45005
Steve G
Job Details:
06/24/2020
DRYER GE DPSE810EG6WT
Unit squeaks and not heating as well. Unit 13-15 years old in basement. ; rqstng P&A on 1 1111 (REAR BEARING KIT) and 2 GLIDES (GLIDES)s and 1 WE09X20441 (drum felt seal) and 1 WE11X20397 (heating element) and 2 WE1M504 (GLIDES)s and 1 WE3M26 (TOP BEARING)
Near Dayton, OH 45414
Shawn H
Job Details:
06/24/2020
REFRIGERATOR GE GFSF2KEYABB
Unit is 11 years old. Unit is in garage at this time. Customer has a loaner form a family member. Upon arrival found unit plugged in. Temps set at coolest setting but unit is barely cool. Line on back was the water supply line. Advised customer a plumber would have to fix. Couldn’t fully open freezer door. Glides are rusted and not opening fully. Removed door and evaporator cover. Compressor and all fans are running. Inspected frost pattern. Unit isn’t producing a frost pattern. Unit has a leak and needs a dye filter installed and checked for leaks. Unit needs glides for door to open properly. Unit has been in storage for a year. Calling HBW to recommend replacement. HBW authorized dye filter and labor but is pushing through replacement options. They will not authorize the rails. Say it’s not covered. They’re saying the labor for the dye test is part of the diagnosis. They are contacting customer. Authorization #848341868370; rqstng P&A on 1 5303918358 (filt
Near Dayton, OH 45414
Shawn H
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TP3
"Installed freezer door gasket and inspected for gaps. Unit still has a large gap. Found gasket not lining up with door jam. Magnet strip is resting on the plastic liner. Unit is level, jam is square and not damaged. No signs of damage. Inner liner of door is off causing magnet strip not to line up. Unit needs door assembly. ; ordrng 1 807460015 (dsp frzr door)"
Near Dayton, OH 45426
Shawn H
Job Details:
06/24/2020
WASHER AMANA NFW7300WW01
"Unit is 9 years old. Customer noticed leak when it seeped into the living room. Lots of water. Inspected door boot and found a large hole torn in the bottom. Boot is dry rotted. Clamps are In good shape. Inspected rest of machine for signs of leaks. Valves, dispenser, drain pump and seals all are good. Unit is quiet in spin cycle as well. Unit needs door bellow. ; ordrng 1 W10381562 (bellow)"
Near Dayton, OH 45419
Kevin
Job Details:
06/24/2020
REFRIGERATOR GENERAL ELECTRIC GSH25JSRFSS
Unit. Frosted up and needs new defrost heater and control board 10yrs+ Kitchen ; ordrng 1 DEFHEATERS (DEFHEATER) and 1 MAINBRD (MAIN BRD)
Near Enon, OH 45323
Brad Anders
Job Details:
06/24/2020
REFRIGERATOR SAMSUNG RF26VABWP/XAA
"Found unit not responding at user interface, not going into defrost properly. Ff back wall frozen, ordered main control, user interface, ff evaporator cover, defrost sensor. Located in the kitchen. Manufactured 2009.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (USER INTERFACE) and 1 UNKNOWN (FF EVAPORATOR COVER) and 1 UNKNOWN (FF DEFROST TEMPERATURE SENSOR)"
Near Dayton, OH 45431
Brad Anders
Job Details:
06/24/2020
DRYER - ELECTRIC LG DLEX3900B.ABLEEUS
"Found front panel and door not allowing door to close and latch properly. Ordered front panel, door assembly and hinges. Parts ordered by Shari.; saved tckt"
Near Springfield, OH 45506
Brad Anders
Job Details:
06/24/2020
REFRIGERATOR FRIGIDAIRE FFTR1821TS2
"Found compressor not running with proper voltage applied, installed new start relay, compressor still needs replaced. Repair will be transferred to Kevin Montgomery. Located in the kitchen, manufactured 12/2017.; rqstng P&A on 1 240550942 (compressor)"
Near Dayton, OH 45449
Tim
Job Details:
06/23/2020
DRYER FRIGIDAIRE FARE4044MW
Checked unit over found that the heater wire was broken. Repaired heater wire reassembled and cleaned out vents. Checks OK
Near Washington Township, OH 45458
Tim
Job Details:
06/23/2020
DISHWASHER LG LDT7808ST
Replaced controls. Checks ok
Near Dayton, OH 45458
Tim
Job Details:
06/23/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA
Replaced icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Near Dayton, OH 45458
Tim
Job Details:
06/23/2020
RANGE SAMSUNG NE58F9710WS/AA
Replaced switch due to burner terminals. Checks ok
Near Dayton, OH 45440
Tim
Job Details:
06/23/2020
REFRIGERATOR WHIRLPOOL 106.5177251
Checked unit over found that multiple lights weren’t working. Repaired light assembles damaged by water. Checks ok
Near Mason, OH 45040
Steve G
Job Details:
06/23/2020
DISHWASHER BOSCH SHP865WF5N
Customer is having washing issues. Cycled unit with glasses up right. Customer did do everything that was suggested to the customer and customer still having issues. Tech will call warranty company.and adv. Customer wants second opinion
Near Dayton, OH 45417
Tim
Job Details:
06/23/2020
REFRIGERATOR WHIRLPOOL GB2SHXTS01
Checked unit over found that the unit needs a new compressor due to locked up. No repair due to cost.
Near Dayton, OH 45449
Tim
Job Details:
06/23/2020
WASHER GE GTW465ASN0WW
Checks unit over found agitator plate loose and unit wouldn’t agitate so clothes were coming clean or balancing properly. Tightened agitator . Checks ok
Near Rushsylvania, OH 43347
Steve
Job Details:
06/23/2020
REFRIGERATOR SAMSUNG RS261MDRS/XAA
Installed new evaporator cover assembly with new fan assembly
Near Lakeview, OH 43331
Steve
Job Details:
06/23/2020
OVEN FRIGIDAIRE FFGH3054USC
Unit making a strange noise while heating. Found loose cooling fan air duct assembly on rear of oven. Secured duct assembly
Near Russells Point, OH 43348
Steve
Job Details:
06/23/2020
FREEZER FRIGIDAIRE LFFH20F3QWC
Unit not cooling not running at all. Installed new thermostat. Unit cooling ok.; used 1 5304513033 (THERMOSTAT) from stock
Near Troy, OH 45373
Steve
Job Details:
06/23/2020
RANGE WHIRLPOOL RF111PXSQ0
Installed new bake element unit is heating properly
Near Troy, OH 45373
Steve
Job Details:
06/23/2020
REFRIGERATOR FRIGIDAIRE FPHF2399MF0
Contacted Mike at Electrolux. Rear of unit has rusted through and a huge ice formation has formed. No repair is able to be marked to the unit. Manufacturer to contact custCreated File #83695250
Near Ludlow Falls, OH 45339
Steve
Job Details:
06/23/2020
DRYER SPEED QUEEN ADEE9RGS175TW01
"Unit not heating due to open heater element and blown hi limit. Replaced parts listed; used 1 D510329P (ELEMENT), and 1 D511412 (THERMAL FUSE) from stock"
Near Ludlow Falls, OH 45339
Steve
Job Details:
06/23/2020
HOME COOKING - E LG LRE30755ST
Installed new control board and panel
Near Tipp City, OH 45371
Steve
Job Details:
06/23/2020
DRYER KENMORE 417.6171251
Installed new heater operating ok
Near Lakeview, OH 43331
Steve
Job Details:
06/23/2020
WASHER WHIRLPOOL WTW4855HW1
Unit off balance. Won’t spin out. Found left front suspension rod disconnected from tub. Reinstalled rod. Unit operating ok after calibration.
Near Monroe, OH 45050
Steve G
Job Details:
06/23/2020
WASHER LG WT7100CW
Unit will not start up. Found that the unit was on control lock. Warranty company will offer the customer a one time courtesy .
Near Arcanum, OH 45304
Kevin
Job Details:
06/23/2020
REFRIGERATOR FRIGIDAIRE FGSS2635TF0
Install dampers thermistor and control board and checked OK
Near Middletown, OH 45044
Steve G
Job Details:
06/23/2020
RANGE LG LRE3194ST/01
Customer states that another company was out couple weeks ago. Found fan blade hitting. Made adjustment to blade. Cycled.
Near Springboro, OH 45066
Steve G
Job Details:
06/23/2020
REFRIGERATOR GE PSS26NGPB BB
Unit is not cooling right. Unit is 10-12 years old. Customer is going to think about the repair. Unit also has a fan noise in the chill bin in the refrigerator section. Customer is going to think about the repair. If wants repair please preorder the part.
Near Springboro, OH 45066
Steve G
Job Details:
06/23/2020
DISHWASHER KITCHENAID KUDS02FRSS1
"Unit leaking, installed new water valve. Cycled. Did leave insulation out due to it being wet."
Near Springfield, OH 45502
Brad Anders
Job Details:
06/23/2020
REFRIGERATOR SAMSUNG RS2555SW/XAA
"Found a jump starter installed to help start compressor. Compressor is grounded to itself. The system has been contaminated and cannot be repaired. Told the customer that I will report what is going on with the unit, it will be between homes buyers and the customer to work out a replacement, unless home buyers rejects claim. Called Home Buyers, talked to Deidra, they will not replace unit due to improper parts being installed on the unit. They will contact the customer within 2 business days to let them know.Authorization 371147548433 for 100 service charge."
Near Dayton, OH 45414
Shawn H
Job Details:
06/23/2020
WASHER AMANA NTW4516FW1
"Upon arrival found error F5E3 lid unlock fault, and F2E1 stuck key error. Put unit into diagnostics and could not get lock to function. Removed console and checked resistance of lock. Lock is shorted open. Start button was sticking causing F2E1 error. Replaced lock, calibrated unit, and ran to test. Unit functions as it should. All ok. Ok per Dan; used 1 W11307244 (DOOR LOCK) from stock"
Near Englewood, OH 45322
Shawn H
Job Details:
06/23/2020
OVEN WHIRLPOOL RF3620XPN1
Unit is 33 years old in kitchen. Upon arrival found oven thermostat knob broken. Unable to set oven temp. Customer also states that unit smokes excessively from the oven vent. Ran unit in bake to check temps and smoke. Thermostat has a 75 degree variance before it cycle. It will heat to 450 when set at 425 then cool to 370 before cycling the burner back on. Unit needs thermostat and knob set. Thermostat is NLA as of 05/09. Smoke is from vent pipe. Years of grease build up in it cause it to smoke when heating. Vent pipe needs degreased. Calling AHS to inform about part availability. AHS put into replacement options. 107MRPP
Near Versailles, OH 45380
Kevin
Job Details:
06/23/2020
RANGE WHIRLPOOL RF386PXEN
"Checked for proper voltage at power terminal ok, checked over all wiring ok,. Tested each burner heating up ok and cycling. Put pot of water on and will boil. Checked bake and broil functions unit reached 350F no problem. Did not see any issues with stove."
Near Greenville, OH 45331
Kevin
Job Details:
06/23/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
"Removed and cleared any frost, unit looked good. Wiped dry, replaced evap cover. Plugged in and set defaults 0F and 37F. Checked made sure unit is cooling down. Talked to customer, let me know. Unit checks ok."
Near Springfield, OH 45506
Brad Anders
Job Details:
06/23/2020
WASHER MAYTAG MVWX655DW
"Called Lowes, talked to Kent, the unit is not repairable due to the absence of a model tag. Called customer to let them know to reach out to Lowes about a replacement."
Near Fairborn, OH 45324
Kevin
Job Details:
06/23/2020
REFRIGERATOR FRIGIDAIRE LFTR2021TF8
EVAP fan is locked Installed new fan motor and checks OK
Near Miamisburg, OH 45342
Tim
Job Details:
06/23/2020
RANGE LG LDE4413ST/00
Replaced control. Unit has display but not heating still. ; rqstng P&A on 1 ##### (CONTROL)
Near Dayton, OH 45459
Tim
Job Details:
06/23/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Replaced parts listed still have to return to install door seal; saved tckt
Near Dayton, OH 45406
Kevin
Job Details:
06/23/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS0
Icemaker was not advancing properly replaced ice maker and checked OK
Near Dayton, OH 45459
Tim
Job Details:
06/23/2020
WASHER LG WT7300CV.ASSETUS
Needs stator rotor and transmission. Need additional labor also; rqstng P&A on 1 ### (TRANSMISSION ) and 1 #### (STATOR) and 1 #### (ROTOR)
Near Dayton, OH 45417
Kevin
Job Details:
06/23/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA
Installed new ff fan ass y .
Near Dayton, OH 45459
Tim
Job Details:
06/23/2020
RANGE - GAS FRIGIDAIRE FGGH3047VFB
Needs control and ignitiors.; ordrng 1 316489403 (BAKE IGNITOR) and 1 5304506545 (BROIL HEATER) and 1 5304524332 (CONTROL)
Near Dayton, OH 45459
Tim
Job Details:
06/23/2020
DISHWASHER FRIGIDAIRE LFID2459VF1A
Needs touchpad and motor per Frigidaire.; ordrng 1 #### (MOTOR) and 1 ##### (TOUCHPAD)
Near Lakeview, OH 43331
Steve
Job Details:
06/23/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF3
"Freezer door will not close due to broken door hinge Bearing. Replace door hinge bearing,door is closing ok; ordrng 1 242000502 (bearing-hinge (DNR))"
Near Enon, OH 45323
Brad Anders
Job Details:
06/23/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01
Installed new led control and light module. Unit checks ok.
Near Springboro, OH 45066
Steve G
Job Details:
06/23/2020
WASHER WHIRLPOOL WTW8040DW4
Installed new rotor, clutch, gear case, and drain pump went to calibrate unit - unit will not respond spoke to Techline after making several checks rechecking found that the board is out as well spoke to warranty company they are drop shipping the board to our office; saved tckt
Near Fairborn, OH 45324
Brad Anders
Job Details:
06/23/2020
WASHER LG n/a
"Found washplate slipping, not spinning properly. Needs washplate replaced. Customer considering repair."
Near West Chester Township, OH 45069
Steve G
Job Details:
06/23/2020
REFRIGERATOR SAMSUNG RF23M8090SR
Unit is not making ice. Unit needs ice maker. Upgrade kit. ; rqstng P&A on 1 DA82-02638A (ICE MAKER KIT)
Near Xenia, OH 45385
Brad Anders
Job Details:
06/23/2020
WALL OVEN FRIGIDAIRE PLEB30M9ECD
Found main control not coming on with proper voltage applied. Needs main control. Control is NLA.
Near Eaton, OH 45320
Shawn H
Job Details:
06/23/2020
DISHWASHER WHIRLPOOL DU941PWKQ1
Unit is 17 years old in kitchen. Upon arrival customer stated that unit is leaving dishes greasy and not cleaning at all. Detergent isn’t being washed out of cup either. Checked unit and found it not filling with much water and wash arms not moving water. Unit is filling but not enough. No clogs in fill. Motor is getting voltage but not pumping water. Found wash impeller broke free from motor shaft shaft is damaged so it need a new motor. Fill valve is only partially opening not allowing full pressure. Unit needs fill valve and pump assembly. This is not a good repair due to age and cost. ; rqstng P&A on 1 W10428776 (pump&motor) and 1 W10844024 (valve-inlt)
Near Xenia, OH 45385
Brad Anders
Job Details:
06/23/2020
DRYER MAYTAG PYE2200AYW
Found connection at heating element disconnected. Repaired connection. Unit checks ok.
Near Englewood, OH 45322
Shawn H
Job Details:
06/23/2020
REFRIGERATOR KENMORE 596.759627
Upon arrival customer stated unit has flakes in ice. Removed ice maker and thawed to inspect. Found paint from ice maker mold chipping away and getting ice. Unit needs ice maker. Please mail out invoice. ; ordrng 1 D7824706Q (ice maker)
Near Jamestown, OH 45335
Brad Anders
Job Details:
06/23/2020
DRYER WHIRLPOOL CE2950XYW3
"Found fuse open on dryer, not allowing element to get proper voltage. Installed new fuse kit. Unit checks ok. Called Jackie, the estimate was approved.; used 1 279816 (FUSE) from stock"
Near Dayton, OH 45415
Shawn H
Job Details:
06/23/2020
REFRIGERATOR SAMSUNG RS265TDRS/XAA
Unit is 9 years old in kitchen. Ice maker isn’t cycling because it has an intermittent dead spot. Was able to cycle but it stalled out. Water isn’t as cold as it should be because it’s not as cool as it should be in the fresh food section. Temp set at 36 but reading at 45. Found evaporator fan not moving air. Unit needs ice maker and evaporator cover with fan. Collected deductible by card.; rqstng P&A on 1 DA97-08724N (EVAP COVER) and 1 DA97-11092B (ICE MAKER)
Near Dayton, OH 45417
Shawn H
Job Details:
06/23/2020
DRYER AMANA 110.6002201
Upon arrival found unit wouldn’t start. He led for proper voltage to unit. Found line 1 burnt off at terminal block. Unit needs 3 prong dryer cord. Do not have in stock. Cleared unit of lint and tested fuses and heater. All ok. Unit needs cord. Will return tomorrow.
Near Dayton, OH 45417
Shawn H
Job Details:
06/23/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF7
"Upon arrival customer stated that ice maker isn’t making ice and unit stopped cooling and water was leaking. Unit was running and cooling when I arrived. Checked ice maker diagnostics and found ice tray thermistor reading 50 when temp was in 20’s. Replaced ice maker and cycled to test. It functions as it should. Thermistor is reading normal now. Freezer had water droplets across the top and ice around the door frame. Thawed freezer and checked operation. Compressor, and all fans run. Defrost circuit is good. No clogged defrost drain. Ice fell from fill tube for lower ice maker. Unit does not have a lower ice maker and fill tube shouldn’t have water in it. Water valve diode may be bad and shorting out. Unable to pull unit out at this time to verify. Water line is too short to get behind the unit. Advised customer and he will remedy. ; ordrng 1 242253002 (valve-water), used 1 243297609 (ICE MAKER) from stock"
Near Lewisburg, OH 45338
Shawn H
Job Details:
06/23/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF5
Upon arrival found unit up to 50 in fresh food and 0 in freezer. Frost built up across evaporator cover. Put unit into diagnostics. Sensors show good. Defrost thermostat shows closed which it should be at 0. Forced unit into defrost to check for voltage. Have full voltage all the way to the defrost thermostat but only partial voltage at other side of defrost thermostat. Heater is good. Unit needs defrost thermostat. ; ordrng 1 242046001 (thermostat-defrost)
Near New Weston, OH 45348
Kevin
Job Details:
06/23/2020
WASHER SAMSUNG WA45H7000AW/A2
"Shop vac remaining water, removed pump hoses, no blockages, need new pump.; rqstng P&A on 1 DC31-00178A (DRAIN PUMP)"
Near New Madison, OH 45346
Kevin
Job Details:
06/23/2020
WASHER GENERAL ELECTRIC GFW490RSKW0WW
"Customer claims unit had started leaking but has been making really loud noises and problems spinning out. ; rqstng P&A on 1 WH02X10409 (scr 5/16-24 hxw 1 s) and 1 WH12X23995 (rps module) and 1 WH39X10013 (stator) and 1 WH39X10014 (rotor) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion)"
Near Versailles, OH 45380
Kevin
Job Details:
06/23/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWB02
"Found unit freezer in bottom cooling, 0F but fan is not running. Removed damper cover damper is opening and closing ok. Cool air is not getting to frig. The compressor has been running suspect issue with cooling fan and possibly control. Told customer to keep thermometer in freezer and that it in fact stays cooling. Frig section will not cool with evap fan running. Saved estimate with part pricing and labor plus service call. Unit appears to have been an issue caused by power surge."
Near Englewood, OH 45322
Kevin
Job Details:
06/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Water valve sticking ; ordrng 1 WPW10179146 (valve-inlt)