Near Englewood, OH 45322
Shawn H
Job Details: 10/12/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A Upon arrival customer stated that unit won’t finish the cycle. It will fill then drain right away. Put unit into power failure mode then diagnostics. Ran diagnostics cycle and wash motor isn’t moving. Has proper voltage but won’t turn. Nothing blocking the impeller. Wash motor has a dead spot in it. ; ordrng 1 5304519906 (MOTOR&PUMP)
Near Englewood, OH 45322
Shawn H
Job Details: 10/12/2020
WASHER HOTPOINT HSWP1000M4WW Upon arrival customer stated that unit was banging when in spin and agitate but unit since has stopped making noise. Customer had load in machine when I arrived and was nearing spin cycle. Unit spun out fine with no banging or excessive vibration. Suspension has a lot of rebound. Unit is banging under large loads due to worn suspension. ; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s
Near Vandalia, OH 45377
Shaun S
Job Details: 10/12/2020
REFRIGERATOR SAMSUNG RF23M8090SR "Upon arrival found that imk will still not cycle through properly, tech tried running it through with test switch on unit with no progress, ; ordrng 1 DA97-13718C (IMK )"
Near Clayton, OH 45315
Shaun S
Job Details: 10/12/2020
REFRIGERATOR SAMSUNG RF263TEAESG Upon arrival found that imk is froze up and needs new service kit installed to clear issue ; ordrng 1 DA82-02714A
Near Arcanum, OH 45304
Shaun S
Job Details: 10/12/2020
MICROWAVE OVEN GE JVM7195BL1TS Upon arrival found that unit is not heating due to a bad mag tube and also need to change the diode ; ordrng 1 DIODE and 1 MAGTUBE
Near Carlisle, OH 45005
Sam
Job Details: 10/12/2020
WASHER MAYTAG MVWX655DW1 Inspected unit and found one plug in the control board would continue to make a clicking sound and not inner diagnostics and not respond to keys pressed. Also found damage to the power cord. Ordering control board and cord.; ordrng 1 W11087430 (CORD) and 1 W11116592 (CONTROL)
Near Vandalia, OH 45377
Shaun S
Job Details: 10/12/2020
REFRIGERATOR GE GSS23GMKJCES Upon arrival found that LED light in freezer out and needs replaced ; ordrng 1 LIGHTFREEZERLED
Near Springboro, OH 45066
Sam
Job Details: 10/12/2020
OVEN GE JKP07G0J3BG Inspected unit and found the lower bake element damaged. Ordering part; ordrng 1 WB44X200 (ELEMENT )
Near Franklin, OH 45005
Sam
Job Details: 10/12/2020
WASHER MAYTAG MVWX655DW1 Inspected the unit and found the control board not responding and entering diagnostics. Attempted to run a normal cycle but the lid would not lock. While filling with water I could hear a loud screeching sound coming from the inlet water valves. Ordering parts.; rqstng P&A on 1 111111 (INLET WATER VALVE) and 1 W11116592 (CONTROL)
Near Liberty Township, OH 45044
Sam
Job Details: 10/12/2020
WASHER LG WM4270HWA Inspected unit and found it leaking from the small drain pump hose used to clear out the drain pump. Ordering parts.; ordrng 1 AHA72973309 (DRAIN PUMP WITH SMALL HOSE)
Near Dayton, OH 45426
Kevin
Job Details: 10/12/2020
REFRIGERATOR MAYTAG MFI2269VEM2 Tube is cracked at top of unit 102.07; ordrng 1 W11337212 (TUBE)
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/12/2020
RANGE SAMSUNG NE595R0ABSR/AA "Found display distorted, ordered new display board. Located in the kitchen, manufactured 11/2012.; rqstng P&A on 1 de92-03045f (CONTROL)"
Near Dayton, OH 45424
Brad Anders
Job Details: 10/12/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found ice room frozen up, talked to peter at Techline, did video chat, they suggested replacing water filter housing. Ordered filter housing.; ordrng 1 UNKNOWN (WATER FILTER HOUSING ASSEMBLY)"
Near Dayton, OH 45424
Brad Anders
Job Details: 10/12/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR "Found ff back wall frozen, unit not defrosting properly. Ordered control, defrost sensor, and heater. ; ordrng 1 da32-10104n (temp sensor) and 1 da47-00244d (HEATER) and 1 da94-02679a (CONTROL)"
Near Springfield, OH 45504
Brad Anders
Job Details: 10/12/2020
DRYER WHIRLPOOL WED49STBW1 "Found timer does not advance properly, ordered timer.; ordrng 1 W10846428 (timer)"
Near Springfield, OH 45506
Brad Anders
Job Details: 10/12/2020
DRYER MAYTAG MED5500FW1 "Found drum out of round, rollers and pulley making loud noise. Ordered pulley, rollers, and drum. Located in the laundry room, manufactured 12/2017.; rqstng P&A on 1 279640 (pulley,idler) and 4 W10314173 (support)s and 1 W10381481 (drum)"
Near Beavercreek, OH 45434
Tim
Job Details: 10/09/2020
WASHER LG WM3500CW Checked unit over found that the unit over found missing spring. Broken shock and broken drain pump. Customer to decide on repair.
Near Dayton, OH 45432
Tim
Job Details: 10/09/2020
WALL OVEN COMBO GE JKP90DP3BB Replaced parts listed. When oven was being reinstalled the conduit for the oven wouldn’t allow for the top of the unit to go back all of the way. The wiring needs to be moved to the side so the oven can be reinstalled properly. Told customer and electrician would need to move wiring.
Near Miamisburg, OH 45342
Tim
Job Details: 10/09/2020
DISHWASHER FRIGIDAIRE FFID2426TS0A Adjusted door springs due to door falling down and and drain line due to back filling from sink into dishwasher. Control was working properly. If it acts up again it’ll need new control and panel.
Near Dayton, OH 45432
Tim
Job Details: 10/09/2020
MICROWAVE FRIGIDAIRE FGMV174KFA Fixed door latch and springs. checks ok
Near Beavercreek, OH 45434
Tim
Job Details: 10/09/2020
RANGE LG LRE3061BD/00 Unit needs new convection fan motor due to play in the end of the motor shaft. Customer going to repair themselves. Will let us know if they want to repair.
Near Piqua, OH 45356
Steve
Job Details: 10/09/2020
REFRIGERATOR GE GFE28GMKMES Located correct left-hand door bin. Contacted retail center so part could be ordered
Near Dayton, OH 45458
Shawn H
Job Details: 10/09/2020
DISHWASHER BOSCH SHX878ZD5N/01 Installed new door sweep and ran unit to test. No more leaks. All ok. Bill to BSH.
Near Vandalia, OH 45377
Shaun S
Job Details: 10/09/2020
REFRIGERATOR SAMSUNG KWMWK Upon arrival tried calling customer and got no answer stopped by customer house and wife was there and told tech at the door they needed to cancel call unit is now working normally
Near Liberty Township, OH 45044
Steve G
Job Details: 10/09/2020
WASHER MAYTAG MVWB880BW0 Installed new control board calibrate cycle that’s OK
Near Dayton, OH 45439
Tim
Job Details: 10/09/2020
RANGE AMANA AER5630BAS0 Fixed connection on terminal block checks ok
Near Piqua, OH 45356
Steve
Job Details: 10/09/2020
DRYER WHIRLPOOL WED8500DC4 "Installed new thermistor, thermal fuse and cycling thermostat kit; used 1 8577274 (THERMISTOR) from stock"
Near Troy, OH 45373
Steve
Job Details: 10/09/2020
DRYER SAMSUNG DV40J3000EW/A2 Replace burnt out heating element causing unit not to dry. Unit operating properly; used 1 DE486A (ELEMENT) from stock
Near New Lebanon, OH 45345
Shawn H
Job Details: 10/09/2020
WASHER SAMSUNG WA40J3000AW/AA Installed all provided parts and ran to test. All ok no more noise.
Near Mason, OH 45040
Steve G
Job Details: 10/09/2020
MICROWAVE OVEN LG LMV1762ST.BSBELGA Unit is not heating. Unit does not have a model tag. Adv customer that manufacture has to have model tag. Customer is return back to vendor.
Near Middletown, OH 45044
Sam
Job Details: 10/09/2020
DISHWASHER HOTPOINT HDA2000G00WW "Customer stated the spray arm was broken. Inspected the unit and found no issues with the spray arm. Ran a test cycle through and the unit filled, washed, and drained without issue. The sink back filled with the dirty water from unit. I showed this to the customer and advised them that the spray arm is not broken. All checks ok."
Near Mason, OH 45040
Steve G
Job Details: 10/09/2020
MICROWAVE FRIGIDAIRE FFMV1645TS Turn tables not turning; ordrd 1 5304509419 (CONTROL)
Near Greenville, OH 45331
Shaun S
Job Details: 10/09/2020
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAB02 "Upon arrival found that unit has both bad fridge and freezer lights, lights are on back order customer declined repairs"
Near Lewistown, OH 43333
Steve
Job Details: 10/09/2020
WASHER GE GTW680BSJ5WS Water valve seals are bad causing unit to constantly drip and fill up wash tub; ordrd 1 WH13X26637 (valve quad water asm)
Near Vandalia, OH 45377
Shaun S
Job Details: 10/09/2020
WASHER LG WT5101HV "Upon arrival found that drive nut on bottom of rotor was loose and caused motor to drop and drag when spinning, tech reinstalled drive nut, rotor, and stator, ran and checked out, unit checks ok"
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/09/2020
DISHWASHER KENMORE 665.1577799 "Found suds building up inside unit and leaking out. Explained to the customer again that she needs to not allow dishwashing liquid from the sink into the dishwasher. Called AHS, talked to Anne, explained to her that this was the third trip out for this issue, which is not a malfunction of the unit. Was told to ask for a different vendor to go out if the customer calls again. They are paying the trip charge for today of 106.75Authorization 106AETL"
Near Miamisburg, OH 45342
Sam
Job Details: 10/09/2020
WASHER MAYTAG MVWC415EW1 Installed part and ran a test cycle. All checks OK.
Near Xenia, OH 45385
Kevin
Job Details: 10/09/2020
REFRIGERATOR SAMSUNG RF260BEAEBC/AA Replaced fill tube filter was froze up; used 1 DA47-00192E (FILL TUBE) from stock
Near Dayton, OH 45458
Sam
Job Details: 10/09/2020
DRYER KENMORE 110.875626 Inspected unit and found a bad pulley. Installed new pulley. All checks OK; used 1 W10837240 (BRACKET) from stock
Near Dayton, OH 45415
Kevin
Job Details: 10/09/2020
REFRIGERATOR KITCHENAID KTRF22ELBT01 Installed new relay on a compressor and checks OK; used 1 W10197428 (RELAY ) from stock
Near Dayton, OH 45431
Kevin
Job Details: 10/09/2020
REFRIGERATOR SAMSUNG RS265TDRS/XAA Install new fresh food fan assembly and checks ok
Near Beavercreek, OH 45430
Tim
Job Details: 10/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit needs new freezer door seal.; rqstng P&A on 1 W10714545 (gasket-fip)
Near Englewood, OH 45322
Kevin
Job Details: 10/09/2020
REFRIGERATOR KENMORE 596.759627 Reinstalled shut off arm on icemaker and adjusted door gasket please send receipt to customer
Near Dayton, OH 45440
Tim
Job Details: 10/09/2020
WASHER MAYTAG MVWC565FW0 "Checked unit over found that the unit would not unlock the door once the cycle started. Midway through cycle when unit was agitating it would get a loud grinding noise coming from the transmission. Unit needs a new transmission, basket and control.; rqstng P&A on 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11116594 (cntrl-elec), states that autho needed"
Near Dayton, OH 45420
Tim
Job Details: 10/09/2020
DISHWASHER MAYTAG MDB5601AWW2 Checked unit over found shorted display and control. Unit is 15 years old in the kitchen and white. Console showing NLA.....; rqstng P&A on 1 6-919819(NLA) (CONSOLE/DISPLAY) and 1 W10218837 (control board)
Near Xenia, OH 45385
Kevin
Job Details: 10/09/2020
REFRIGERATOR GE CYE22TSHSS Unit needs ff fan assy; ordrng 1 WR17X28923 (fresh food evaporato)
Near Springfield, OH 45502
Brad Anders
Job Details: 10/09/2020
WASHER WHIRLPOOL WTW8500DC3 "Installed new lid with hinges, unit checks ok."
Near Lewistown, OH 43333
Steve
Job Details: 10/09/2020
WASHER ROPER RTW4516FW0 "Motor buzzes when plugged in and main board won’t enter diagnostics. Need capacitor and controlCall 2nd number; rqstng P&A on 1 W11124712 (cntrl-elec (MARCONE/CORE)) and 1 W11158830 (capacitor (MARCONE)), states that autho needed"
Near Springfield, OH 45502
Brad Anders
Job Details: 10/09/2020
REFRIGERATOR SAMSUNG RF34H9960S4/AA "Installed control, icemaker, and container. Unit checks ok."
Near Tipp City, OH 45371
Steve
Job Details: 10/09/2020
WASHER WHIRLPOOL WTW6400SW3 Unit needs a set of shocks. Customer pending
Near Troy, OH 45373
Steve
Job Details: 10/09/2020
RANGE FRIGIDAIRE FGGF305MKFK Clock display and touchpad are not working properly. F 11 error codeRecommend clock display and overlay; ordrng 1 316419819 (overlay (MARCONE)) and 1 316560161 (controller (MARCONE))
Near Mason, OH 45040
Steve G
Job Details: 10/09/2020
DRYER MAYTAG MEDX655DW1 Unit is making a humming sound. Was able to to get the dryer to turn. Ordering motor; ordrng 1 W279827 (MOTOR) and 1 W694089 (BLOWER WHEEL.)
Near Monroe, OH 45050
Steve G
Job Details: 10/09/2020
MICROWAVE GE JVM3160EF1ES Customer states that the unit is tripping the breaker . ; ordrng 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch)
Near Lebanon, OH 45036
Steve G
Job Details: 10/09/2020
HOME LAUNDRY ELE SAMSUNG DVE50M7450W/A3 "Unit is not heating found a thermal fuse was blown install new thermal fuse cycled unit found unit still not heating no power coming from motor; rqstng P&A on 1 1111 (MOTOR BLOWER WHEEL ASSY), used 1 DC96-00887CPW (BRACKET) from stock"
Near Dayton, OH 45417
Shawn H
Job Details: 10/09/2020
MICROWAVE KENMORE 721.804195 Unit is 13 years old in kitchen. Upon arrival customer stated that unit made a loud buzz/hum then started smelling smoke. Removed console to inspect. Found hv transformer burnt/over heated. Unit needs hv transformer and magnetron. 401FAHM; rqstng P&A on 1 2B71165R (magnetron) and 1 6170W1D052Z (TRANSFORMER )
Near Dayton, OH 45415
Shawn H
Job Details: 10/09/2020
WASHER SAMSUNG WF42H5000AW/A2 "Unit is 18 months old in laundry room. Upon arrival customer stated that unit didn’t complete the cycle, shut itself off, turned back on then off again. Since then it will not power up. Unit has proper voltage to it but no operation from the u/i. Main PCB isn’t sending voltage to u/i. Unit needs main PCB and inverter PCB. ; rqstng P&A on 1 DC92-01531B (INVERTER PCB) and 1 DC92-01803D (MAIN PCB)"
Near Dayton, OH 45405
Shawn H
Job Details: 10/09/2020
OVEN KENMORE 911.93411 Unit is 19 years old in kitchen. Upon arrival found element shorted open. Unit needs bake element. Picking up part tomorrow and installing tomorrow. ; ordrd 1 WB44T10010 (range oven bake elem)
Near Dayton, OH 45402
Shawn H
Job Details: 10/09/2020
RANGE KENMORE 790.795236 Upon arrival customer stated that knob for temp turns but unit won’t heat. Found knob cracked and slipping on shaft. Turned shaft with pliers and preheated unit to verify operation. Unit heats as it should. Checked other knobs and found oven selector knob cracked as well. Unit needs knobs. ; ordrng 1 318353225 (knob) and 1 318353226 (knob)
Near New Lebanon, OH 45345
Shaun S
Job Details: 10/09/2020
WASHER MAYTAG MAV6601AWW Found now that unit needs a new transmission ; ordrng 1 TRANSMISSION
Near Miamisburg, OH 45342
Sam
Job Details: 10/09/2020
DISHWASHER LG LDF5545ST "Not the correct part. Part needed is the electric control board, not the control panel. ; rqstng P&A on 1 11111 (CONTROL BOARD)"
Near Lebanon, OH 45036
Sam
Job Details: 10/09/2020
REFRIGERATOR ELECTROLUX EW23BC85KSBA Inspected the unit and found the ice bin frozen closed. I advised the customer to defrost the unit and we would reach back out on Monday to see if they can remove the ice bin and if so we will schedule the repair for Tuesday. ; ordrng 1 243297609 (ICEMAKER)
Near Franklin, OH 45005
Sam
Job Details: 10/09/2020
REFRIGERATOR FRIGIDAIRE LGHK2336TF4 Inspected unit and found the icemaker leaking water into the ice bin and the auger motor had failed. Ordering parts; ordrng 1 241816602 (AUG MOTOR) and 1 241829001 (COUPLER) and 1 243297609 (ICEMAKER)
Near Dayton, OH 45434
Kevin
Job Details: 10/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Unit needs Thermistor in fresh food section and main control board not defrosting properly ; ordrng 1 W10843055 (cntrl-elec)
Near Springfield, OH 45502
Brad Anders
Job Details: 10/09/2020
WASHER MAYTAG MVWB850YW0 "Found outer tub has small hole in the bottom, ordered outer tub.; ordrng 1 W10381078(PW) (outer tub)"
Near Dayton, OH 45410
Tim
Job Details: 10/08/2020
RANGE WHIRLPOOL WFE505W0HW0 Adjusted oven temps because oven wasn’t getting up to proper temps. Checks ok. If unit continues to act up it will need a new main control.
Near Dayton, OH 45429
Tim
Job Details: 10/08/2020
MICROWAVE GE JVM250AL002 Sparking inside of the microwave due to paint peeling. No repair possible.
Near Dayton, OH 45419
Tim
Job Details: 10/08/2020
WASHER BOSCH WFMC3301UC/01 Cleared drain pump had sock wrapped around impeller. Checks ok
Near Dayton, OH 45403
Tim
Job Details: 10/08/2020
WASHER MAYTAG MAV2755AWW Checks unit over found that the unit needs a new transmission due to loud and not shifting into spin cycle. No repair due to cost.
Near Dayton, OH 45410
Tim
Job Details: 10/08/2020
DRYER WHIRLPOOL WED4800XQ3 Checked unit over found that the unit didn’t have 240v coming to the unit only 120v. Need electrical fixed.
Near Dayton, OH 45420
Tim
Job Details: 10/08/2020
WASHER FRIGIDAIRE FFLE4033QW0 Replaced shorted pressure switch. Checks ok. Ran through diagnostics. Checks ok
Near Centerville, OH 45458
Tim
Job Details: 10/08/2020
MICROWAVE FRIGIDAIRE FGMV173KQB Replaced parts and unit still isn’t heating. No repair customer replacing unit. I took old unit for her since it was already down.
Near Sugarcreek Township, OH 45305
Tim
Job Details: 10/08/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A Checked unit over found that the unit wasn’t washing. Fixed wire in motor. Ok
Near Cable, OH 43009
Steve
Job Details: 10/08/2020
DRYER GE GTD72EBSNOWS All lights on control panel are flashing when you press the start button it cycles through number one and number zero on digital display unit will not start. Drum light will not come on. Hooked up NEWFI forced cycled all components in the dryer. There was no air code history. Unplugged NewFI dryer operating ok. If problem persists a new main control board will need to be installed
Near Bellefontaine, OH 43311
Steve
Job Details: 10/08/2020
WASHER SAMSUNG WF50K7500AW/A2 Unit randomly stops and restarts. Dc errors. Installed new rear shocks. Checks pump filter and drain hose depth in stand pipe. Ran twice through smart install. Unit checks ok. No error codes.; used 2 DC66-00470A (DAMPERS) from stock
Near Phoneton, OH 45371
Steve
Job Details: 10/08/2020
ICEMAKER WHIRLPOOL WRX735SDHZ02 "Ice selector arm in the ice bucket was jammed due to the return spring popped loose. Corrected selector arm, unit operating OK"
Near Lewisburg, OH 45338
Shawn H
Job Details: 10/08/2020
REFRIGERATOR FRIGIDAIRE FFSS2315TD4 Upon arrival customer stated that unit intermittently trips a gfci outlet that is wired in series with fridge outlet. Ran dispenser and could not duplicate concern. Inspected dispenser micro switches for signs of shorts. None found. No signs of pinched or shorted wires at water valve. No signs of water leaks that could short. Tested outlet and it’s not properly grounded and shows reversed neutral and hot. Advised customer to change outlet and monitor.
Near Vandalia, OH 45377
Shawn H
Job Details: 10/08/2020
WASHER GE GTW330ASK1WW Installed all provided parts and ran unit to test. All ok. Unit agitates as it should.
Near Dayton, OH 45402
Tim
Job Details: 10/08/2020
WASHER LG WM3455HS Replaced drain pump provided by customer. Checks ok
Near Dayton, OH 45415
Shawn H
Job Details: 10/08/2020
RANGE LG LRE30453ST/02 "Upon arrival customer stated that that lf, rf, and rr burners are inop. Ran to test. RR burner works as it should. Lf and rf will not heat. Have voltage to both elements. Unit needs both burners. Customer wants to shop around and will call in if they wish to proceed with repair."
Near Dayton, OH 45406
Tim
Job Details: 10/08/2020
DRYER MAYTAG MGDB835DW4 Replaced lower wheel and adjusted housing took picture of damaged blower wheel. Checks ok
Near Hollansburg, OH 45332
Shaun S
Job Details: 10/08/2020
WASHER LG WT5480CW/01 "Upon arrival ran and tested product on settings that customer had issue with, upon testing found that unit is operating normally at this time with no issue, tested unit with customer present with tech"
Near Washington Township, OH 45458
Tim
Job Details: 10/08/2020
WASHER LG WM3500CW Check unit over ran four cycles with clothes in it and let it spin out no noise at all. Ran an additional four cycles with clothes in it again and let it spin out no noise at all. Ran one load with unstacked and then restacked it and still no noise
Near Liberty Township, OH 45044
Sam
Job Details: 10/08/2020
DISHWASHER GE GDT695SMJ2ES Installed parts and ran a test cycle. All checks OK
Near Middletown, OH 45042
Sam
Job Details: 10/08/2020
DISHWASHER FRIGIDAIRE FDSH4501AS0A Inspected unit and found a small amount of water in the drain pan underneath the unit. The unit also consistently displayed error code I 30 for bad water sensor. I provided them with the diagnosis. They advised me they did not want it repaired and they plan on returning it to Lowe’s.
Near Dayton, OH 45402
Kevin
Job Details: 10/08/2020
REFRIGERATOR SAMSUNG RF260BEAESG/AA Ticket # 4154698318 no power to unit rebooted and checks ok spoke to Victor
Near Dayton, OH 45415
Steve
Job Details: 10/08/2020
WASHER LG WM2240CW Locks didn’t work. And main control NLA
Near Dayton, OH 45416
Kevin
Job Details: 10/08/2020
REFRIGERATOR KENMORE 106.415638 Relay on compressor open not kicking on compressor please send customer a receipt ; used 1 W10189190 (RELAY AND OVERLOAD) from stock
Near Trotwood, OH 45426
Kevin
Job Details: 10/08/2020
REFRIGERATOR FRIGIDAIRE LSTR1814LW6 Cleared out defrost drain and checked ok
Near West Chester Township, OH 45069
Steve G
Job Details: 10/08/2020
REFRIGERATOR GE GFE28GSKFSS Install new main board , cycled , unit test OK
Near Dayton, OH 45414
Kevin
Job Details: 10/08/2020
FREEZER KENMORE 253.2805281 Cleared out defrost drain and put probe on the heater down into the drain to prevent happening again
Near Eaton, OH 45320
Shawn H
Job Details: 10/08/2020
DISHWASHER BOSCH SHE6AP05UC/03 No repair.
Near Beavercreek, OH 45430
Shawn H
Job Details: 10/08/2020
DISHWASHER BOSCH SHX68T56UC/01 Upon arrival customer stated that soap dispenser isn’t opening. Inspected dispenser for blockages that would prevent it from opening. Excess soap built up under door. Cleaned soap and reassembled. Removed door to check for loose connections. None found. Ran unit in diagnostics to see if dispenser is getting voltage and if there are any errors. No errors found. Dispenser is opening as it should. Dispenser was jammed with soap.
Near Dayton, OH 45424
Brad Anders
Job Details: 10/08/2020
MICROWAVE SAMSUNG ME18H704SFG "Found control not sending voltage to humidity sensor, needs new control. Customer considering repair."
Near Dayton, OH 45406
Shaun S
Job Details: 10/08/2020
DRYER SAMSUNG DV330AEW/XAA Upon arrival ran and checked operation of dryer with customer present and found no noise at this time coming from dryer, educated customer on using afresh tablets on washer to clear up suds issue and odor smell, both checks ok upon techs departure
Near Dayton, OH 45414
Shaun S
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL GC3SHEXNS00 Upon arrival found that wiring harness to cond fan motor and water solenoid was burnt up and arching, tech removed and replaced harness on unit, ran and checks out ok"
Near Dayton, OH 45420
Sam
Job Details: 10/08/2020
WASHER WHIRLPOOL WTW4800XQ4 Installed control board and sensor. Ran an automatic test cycle and the unit ran through without any issues. Attempted to re-calibrate the unit and the drain pump continue to kick on periodically. Double check the pressure sensor line and there’s no blockage or issues. I advise the customer to run a couple test cycles through and if it continues to give the issue to call our office and we will call the warranty company. Possible communication issue with wiring harness throughout the unit. No part or part number on parts breakdown.
Near Springboro, OH 45066
Sam
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Upon arrival the customer had the user interface control off the unit and the fresh food section and freezer section were both within normal temps and the customer stated the unit had been running fine as long as they had the user interface panel off. Inspected the unit and plugged the UI control panel back in and it started displaying PO and turning the unit on and off. I disconnected the panel and it stopped powering the unit off. While inspecting the unit the freezer section fan turned on and ran without issues. I advised them since the unit has been running fine without the panel connected that the panel should be replaced but advised them they could have an issue with the control board as well. The customer only wanted a diagnosis.
Near Kettering, OH 45439
Kevin
Job Details: 10/08/2020
REFRIGERATOR MAGIC CHEF HMR440SE Installed new TSTAT and checks ok
Near Englewood, OH 45322
Kevin
Job Details: 10/08/2020
REFRIGERATOR FRIGIDAIRE FRT18HS6JW4 Cleared out defrost drain and checks ok
Near Xenia, OH 45385
Kevin
Job Details: 10/08/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PF0 Drain hose came out of the cabinet realigned