Near Troy, OH 45373
Steve
Job Details:
03/17/2020
REFRIGERATOR SAMSUNG RF22KREDBSG/AA
Called techline visual support. Was informed that the icemaker service kit that was installed is outdated. Need to reorder kit. DA82-02671A. Check for certain characters on board numbers to ensure it is updated.Letter m in the line of smaller characters indicates year 2019Edward ; ordrng 1 DA82-02671A (ICEMAKER SVC KIT )PW))
Near Liberty Township, OH 45044
Steve G
Job Details:
03/17/2020
DISHWASHER WHIRLPOOL DU1014XTXB4
Unit is not heating at all. ; rqstng P&A on 1 W10440227 (cntrl-elec)
Near Springboro, OH 45066
Steve G
Job Details:
03/17/2020
ELECTRIC RANGE KENMORE 790.471534
"Unit is burning everything, and not switching from bake to broil. Also notice the bake element has some blistering. . 15 years old and in kitchen ; rqstng P&A on 1 316272209 (CLOCK) and 1 318255400 (element)"
Near West Alexandria, OH 45381
Shawn H
Job Details:
03/17/2020
RANGE - ELECTRIC GENERAL ELECTRIC JS645FL3DS
Upon arrival installed all preordered parts. Switch was ordered wrong or shipped wrong because it is the switch for the small burner. Installed dual burner Samsung switch temporarily but shaft of switch is too long. Need to order correct switch. ; ordrng 1 WB24X25013 (range infinite contr)
Near Dayton, OH 45414
Shaun S
Job Details:
03/17/2020
REFRIGERATOR FRIGIDAIRE FRS28ZGEED0
"Upon arrival found that unit has a defective defrost bi metal, unit went 45 days with no issue, tech also checked defrost timer which is running and defrost element has continuity, bi metal has failed on unit. ; ordrng 1 5303917954 (thermostat,defrost)"
Near New Madison, OH 45346
Kevin
Job Details:
03/17/2020
COOKTOP SAMSUNG NA36N7755TS
"Wrong part had been pre ordered. Will return part, called Chris Cash to confirm.; ordrng 1 DG62-00060B (RIGHT REAR)"
Near Englewood, OH 45322
Shawn H
Job Details:
03/17/2020
WASHER MAYTAG MVWB880BW0
Upon arrival customer stated that in large loads unit would go out of balance. Now it does on any load size. Ran diagnostics and found error F32 long drain. Ran pump in diagnostics and it runs but is extremely noisy and intermittently stops. Unit needs drain pump. Unit is going out of balance due to worn suspension set. Tub had bad lean to rear even though it’s level. Unit needs drain pump and suspension set; ordrng 1 W10409079 (water pump) and 1 W10440786 (suspension set)
Near Greenville, OH 45331
Kevin
Job Details:
03/17/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
"Found top of mullion strip broken, will need new assembly. Pic attached.; rqstng P&A on 1 DA97-12624A (MULLION STRIP)"
Near Arcanum, OH 45304
Kevin
Job Details:
03/17/2020
DISHWASHER SAMSUNG ELECTRON DW80N3030US/AA
"Unit is filling, washing, and draining ok. Unit noise is coming from vent fan motor is excessive loud. Also customer couldnt figure put how to get rinse aid door open. It appears the tab is broke off in order to release the door. Need new dispenser also.; rqstng P&A on 1 DD81-02628A (DISPENSER) and 1 DD82-01597A (VENT ASSEMBLY)"
Near Springfield, OH 45502
Brad Anders
Job Details:
03/17/2020
DISHWASHER FRIGIDAIRE FFID2426TD2A
"Found door latch not closing properly, installed new latch, unit is working properly.; ordrng 1 5304516818 (DOOR LATCH (DN))"
Near Dayton, OH 45404
Kevin
Job Details:
03/17/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
Kitchen 3 yrs unit need repaired per ice maker bulletin ; rqstng P&A on 1 DA82-02675A (IMK KIT) and 1 DA97-12540G (AUGER) and 1 DA97-14474C (CONTAINER)
Near Xenia, OH 45385
Brad Anders
Job Details:
03/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
"Found back wall frozen, evaporator fan hitting ice build up. Called Techline, talked to master tech Brian, was instructed to change ADC defrost mode to Basic mode. Was instructed to install new user interface, which controls defrost mode. Ordered new user interface.File 7727386410; rqstng P&A on 1 W10849460 (cntrl-elec)"
Near Xenia, OH 45385
Brad Anders
Job Details:
03/17/2020
MICROWAVE GE JNM1851DM2BB
"Found unit only drawing 8 amps, not heating, ordered new magnetron. Located in the kitchen, manufactured 5/2008; rqstng P&A on 1 WB27X10880 (magnetron asm)"
Near Dayton, OH 45431
Tim
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL GU2200XTSB3
Replaced wash motor checks ok ; pckd up 1 W10780877 (pump&motor)
Near Dayton, OH 45426
Shawn H
Job Details:
03/16/2020
DRYER HOTPOINT HTDX100EM8WW
Installed new knob and ran to test. Unit heats fine and timer turns easily.
Near Dayton, OH 45415
Shawn H
Job Details:
03/16/2020
REFRIGERATOR SAMSUNG RF263BEAEBC/AA
Installed ice maker service kit. Cycled ice maker to test. Advised customer that ice bucket will be full in 24 hours and to dispose of first full bucket.
Near Urbana, OH 43078
Steve
Job Details:
03/16/2020
RANGE GE JGB860EEJ1ES
Installed new temp sensor
Near Middletown, OH 45044
Steve G
Job Details:
03/16/2020
DRYER SAMSUNG DV45K6200EZ/A3
Customer is not getting proper power to the unit. On one leg getting 120v on the other leg getting 0volts. On the two hot only getting 110v.
Near Franklin, OH 45005
Steve G
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW4950HW0
"Customer states that another company has been out several times and the installed new board, transmission and other parts. Tech calibrated the unit and load test Check ok"
Near Monroe, OH 45050
Steve G
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW85HEFC1
Installed new pressure switch and pump assy . Cycled.; pckd up 1 W10605427 (pump-water)
Near Urbana, OH 43078
Steve
Job Details:
03/16/2020
WASHER MAYTAG MVWB765FW3
Installed new agitator W11161960 due to the component being warped on base causing sheets to get stuck underneath it. Unit operating ok
Near Dayton, OH 45431
Tim
Job Details:
03/16/2020
COOKTOP JENN AIR CVEX4370B
Replaced elements and fan switch. Checks ok
Near Huntsville, OH 43324
Steve
Job Details:
03/16/2020
REFRIGERATOR GE GFE28HMHEES
Installed new condenser fan assembly. Unit is already dropping into the 6 degree range rather that 10 after hours of running.
Near Dayton, OH 45431
Tim
Job Details:
03/16/2020
DISHWASHER BOSCH SHXM78Z55N/01
Cleared blockage from drain pump. Looked like it was seed. Checks ok customer is paying due to not being covered by warranty.
Near Springfield, OH 45502
Steve
Job Details:
03/16/2020
DRYER SAMSUNG DV42H5000EW/A3
Unit not heating due to burnt heater element.; used 1 DE486A (ELEMENT) from stock
Near Centerville, OH 45458
Tim
Job Details:
03/16/2020
DRYER SAMSUNG DV457EWHDWR/AA
Checked unit over found that unit needs a blower wheel and rollers cleared out due to sock being tangled inside of it. Cleared out. Checks ok
Near Springfield, OH 45505
Steve
Job Details:
03/16/2020
DISHWASHER MAYTAG DWU8860BAB
Frame of dishwasher is bent causing tub to bow and door not aligning properly for seal to mesh with door properly. Leaking from both sides. Cannot repair
Near Dayton, OH 45429
Tim
Job Details:
03/16/2020
DISHWASHER BOSCH SHXM4AY55N/01
Checked unit over found that the customer was getting an e24 error code. Unit wouldn’t drain. Replaced drain pump. Checks ok; used 1 00631200 (DRAIN PUMP) from stock
Near Dayton, OH 45458
Tim
Job Details:
03/16/2020
DISHWASHER KENMORE 665.13973K015
Cleared blockage in drain pump and replaced control due to unit not cycling through. Checks ok; pckd up 1 W10473199 (cntrl-elec)
Near Dayton, OH 45432
Tim
Job Details:
03/16/2020
DRYER WHIRLPOOL WED4815EW
Arrived and customer informed me that another company had just been there and fixed it. Called Lowe’s and Kent said they didn’t send it to any other company and we can bill for trip charge.
Near Farmersville, OH 45325
Shawn H
Job Details:
03/16/2020
WASHER KENMORE 796.3151221
Installed all provided parts and ran to test. Unit no longer goes out of balance and no more oil stains. All ok.
Near Dayton, OH 45402
Tim
Job Details:
03/16/2020
MICROWAVE FRIGIDAIRE PLMV168CC1
Replaced bulb. Checks ok; pckd up 1 5304408949 (lamp)
Near Pleasant Hill, OH 45359
Shaun S
Job Details:
03/16/2020
WASHER LG WM3500CW
"Upon arrival found that seal was leaking on unit, repaired leak ran and checked out, unit checks ok"
Near Beavercreek, OH 45431
Kevin
Job Details:
03/16/2020
REFRIGERATOR FRIGIDAIRE LFHD2751TF7
Installed new dye dryer and recharged the system and checks ok
Near Dayton, OH 45410
Shawn H
Job Details:
03/16/2020
DISHWASHER GENERAL ELECTRIC GSD1100G00WW
"Installed new rinse aid injector, added rinse aid, and detergent pod. Ran unit to test for leaks after dispenser opens. New injector doesn’t leak but machine is still foaming over. Unit has a lot of built up soap and rinse aid in tub. Ran cup of vinegar in unit for customer and advised them to run another load without dishes with soap and see how much foam forms."
Near Yellow Springs, OH 45387
Brad Anders
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW0
"Found washplate not secure on gearcase shaft, installed new washplate. Unit is working properly."
Near Dayton, OH 45459
Brad Anders
Job Details:
03/16/2020
DISHWASHER FRIGIDAIRE FGBD2431KW1
"Installed new motor, pump, and bracket, all operations check ok."
Near Dayton, OH 45414
Kevin
Job Details:
03/16/2020
REFRIGERATOR SAMSUNG RF323TEDBSR/AA
Install parts for icemaker bulletins and took pictures as I went and checks ok
Near Fairborn, OH 45324
Brad Anders
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW8040DW1
"Found gearcase leaking oil, found stator and rotor not turning properly, ordered gearcase, stator, rotor. Located in the laundry room, manufactured 10/2016.; rqstng P&A on 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Near Fairborn, OH 45324
Brad Anders
Job Details:
03/16/2020
REFRIGERATOR MAYTAG MFW2055FRZ00
"Installed new light switch and drain tube, unit is working properly."
Near Xenia, OH 45385
Brad Anders
Job Details:
03/16/2020
DRYER SAMSUNG DV56H9100EG/A2
"Installed new latch, unit is working properly."
Near Dayton, OH 45459
Kevin
Job Details:
03/16/2020
REFRIGERATOR/TOP HAIER HRQ16N3BGS
Installed new door and checks ok
Near West Chester Township, OH 45069
Steve G
Job Details:
03/16/2020
REFRIGERATOR LG LFC25776ST/00
Customer has a lock up compressor. Unit is not cooling at all;. Unit is 10 years old did give customer a verbal est. of 800.00. Customer is not going to repair the unit. Tech did give the customer suggestion to call LG.
Near Dayton, OH 45405
Kevin
Job Details:
03/16/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA
Cleaned defrost drain and checks ok
Near Dayton, OH 45415
Shaun S
Job Details:
03/16/2020
OVEN FRIGIDAIRE LGEF3045KFK
"Upon arrival found that all components check ok but unit has a defective control board, removed and replaced board on unit, ran and checked out, unit checks ok"
Near Lebanon, OH 45036
Steve G
Job Details:
03/16/2020
DISHWASHER - BUI GENERAL ELECTRIC PDT855SSJ2SS
Install complete inner door panel assembly cycled unit test OK
Near Fairborn, OH 45324
Brad Anders
Job Details:
03/16/2020
DISHWASHER GE GDF510PSJ5SS
"Found unit not filling properly, flood switch and valve not cycling properly. Ordered flood switch and valve. Collected 100 deductible ; ordrng 1 WD15X24213 (valve water asm) and 1 WD21X10519 (switch flood)"
Near Dayton, OH 45415
Shaun S
Job Details:
03/16/2020
OVEN GE J796A30C
"Contacted AHS spoke Ashley, notified them that part was NLA.....part number was wb23x55, part has been NLA since 2001 auth number 100.00 elclLeft front burner switch is defective can only cook on high and that's it"
Near Spring Valley, OH 45370
Kevin
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Kitchen 4 yrs control brd aren’t communicating to one another but intermittently ; rqstng P&A on 1 W11330971 (USER INTERFACE) and 1 WPW10675033 (cntrl-elec)
Near Beckett Ridge, OH 45069
Steve G
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL KDFE104DSS5
"Customer states that the unit is not washing and does stop in the middle of the cycled. Sometimes when the customer does have to hold the door close to get it to run thru the cycle. Customer works 3rds, tech adv customer he would make them 6:30 am call . Please contact tech before setting up to make sure tech doesn’t have another call already set up for 6:30; rqstng P&A on 1 W10653840 (CONTROL) and 1 W11305293 (LOCK)"
Near New Madison, OH 45346
Kevin
Job Details:
03/16/2020
WASHER SAMSUNG WV55M9600AV/A5
Unit doa... checked both outlets wired corrctly and getting 120v. Called samsung techline spoke with oscar. Main board top had flashing green led light ok. Checked got proper 12 and 5V dc to UI. And also checked proper voltage to sub main board below. Tech gave me 2 part numbers to order neither in stock at DAP. ; ordrng 1 DC92-01992E (PART OF UI) and 1 DC92-01993A (PART OF UI)
Near Vandalia, OH 45377
Shaun S
Job Details:
03/16/2020
RANGE MAYTAG MGR775QDW
"Upon arrival found that unit has a defective glow coil or igniter, needs to be replaced ; ordrng 1 12400035 (igniter,oven)"
Near Englewood, OH 45322
Shaun S
Job Details:
03/16/2020
MICROWAVE WHIRLPOOL WMH1164XWS1
"Found no power to turntable motor and light fixture bad, both needs replaced ; ordrng 1 LIGHTFIXTURE and 1 MAINBOARD"
Near Xenia, OH 45385
Kevin
Job Details:
03/16/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE3
"Installed new auger motor and seal liner and found purple wire in wiring harness has no continuity thru it needs new wiring harness; ordrng 1 5304521765 (WIRING HARNESS), used 1 242221501 (AUGER) from stock"
Near Liberty Township, OH 45044
Steve G
Job Details:
03/16/2020
FREEZER WHIRLPOOL WRS588FIHV00
Unit is not cooling. Found that the unit is not going into defrost mode. ; ordrng 1 W10857624 (HEATER) and 1 W11089236 (cntrl-elec)
Near Miamisburg, OH 45342
Shawn H
Job Details:
03/16/2020
REFRIGERATOR FRIGIDAIRE FGSC2335TFA
"Upon arrival customer showed me items in crisper drawer that are frozen. No complaints of items freezing on top shelf near damper though. Ran unit through diagnostics to check operation. Damper is opening and closing fine, evap fan is running properly on both speeds. Checked chill drawer adjuster to make sure it’s sealing well and it is. Can feel cold air coming through return port on bottom left side of crisper where items are freezing. Temps set at 37 and 0. Sensors show good through diagnostics. Temp in freezer at 36 degrees and freezer at 15. Control shows it as reading around 4 degrees. Sensor isn’t shorted. Not getting 5vdc to freezer temp sensor from main control as tech sheet states I should. Unit needs control and freezer temp sensor. Unit isn’t reading freezer temp and over cooling allowing cold air to seep into crisper area from return. ; rqstng P&A on 1 11111FREEZERTHERMISTOR (11111FREEZER THERMISTOR ) and 1 5304521260 (MAIN PCB)"
Near Eaton, OH 45320
Shawn H
Job Details:
03/16/2020
REFRIGERATOR BO AMANA ......
Unit needs both gaskets. Spoke with customer and she wants me to see if there is any availability for the fresh food gasket. She may not want either if it’s truly unavailable. Will get with Shari on Monday. ; ordrng 1 12550104Q (GASKET FF)
Near Urbana, OH 43078
Steve
Job Details:
03/16/2020
WASHER SPEED QUEEN AWNE9RSN115TW01
Balance ring came loose from tub and damaged tub cap; ordrng 1 XXX (BALANCE RING) and 1 XXX (TUB CAP)
Near Dayton, OH 45426
Shawn H
Job Details:
03/16/2020
REFRIGERATOR MAYTAG MFI2569YEM0
"Unit is 11 years old in kitchen. Upon arrival customer stated that lights on U/I would flash intermittently at times but come back on. U/I lights went out last night and cooling stopped then as well. Checked unit and have proper voltage to the control 121vac but do not have voltage to any outputs. No voltage to display, or motors. Sensors test good. Unit needs main control. Customer recently had appliance moved back home from storage after the tornado last May. Since then the unit has had issues with the display flashing intermittently. Possible that a power surge during the storm damaged control. Please order and mail out invoice. ; ordrng 1 W10312695 (cntrl-elec)"
Near Dayton, OH 45459
Tim
Job Details:
03/16/2020
DISHWASHER KITCHEN AID KDTE304GPS0
"Replaced upper left track. Replaced lower roller wheels. And replaced upper rack. This is a remodel in the builders are constantly in and out. I told him we would just drop the upper rack off at the house and let him now. Do not schedule this as a call when the part comes in set in up as a pseudo.; ordrng 1 W11027154(TS) (dishrack), pckd up 4 W10195416V (dish rack wheel)s and 1 W11259785 (track)"
Near Middletown, OH 45042
Steve G
Job Details:
03/16/2020
DISHWASHER LG LDF7774ST
Customer states the unit is not washing and had an error code of AE; rqstng P&A on 1 1111 (COMPLETE SUMP ASSY)
Near Xenia, OH 45385
Kevin
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Installed new cont and the adapter per service bulletin and checks ok
Near Dayton, OH 45415
Tim
Job Details:
03/13/2020
COOKTOP KITCHEN AID KECC568GBT0
Attempted to replace element and found that control was shorted out also. Control is no longer available. No repair.
Near Dayton, OH 45406
Tim
Job Details:
03/13/2020
DRYER LG DLE7300VE
Checked dryer over it heats well on all cycles and the internal vents are clean. Instructed customer to check venting because she’s says it takes multiple cycle to dry the unit.
Near Lebanon, OH 45036
Steve G
Job Details:
03/13/2020
WALL OVEN BOSCH HMC80242UC/05
Install new door switches holders noise filter and fuses cycled unit test OK
Near Kettering, OH 45440
Tim
Job Details:
03/13/2020
COOKTOP FRIGIDAIRE PLES389DCB
Replaced parts listed. Oven is functioning properly now and all burners are working except front fright. We have replaced switch and burner both double checked wiring with Frigidaire it’s wired correctly. Unit has a broken wire some where in the harness. Unit isn’t repairable. Called and informed HBW. Spoke to Vorine she documented.
Near Bellbrook, OH 45305
Tim
Job Details:
03/13/2020
DRYER ROPER RED4516FW0
Removed zipper from around drum. Checks OK
Near Dayton, OH 45429
Tim
Job Details:
03/13/2020
REFRIGERATOR SAMSUNG RF18HFENBWW
Checked unit over found that the unit was stuck in defrost. Reset and reprogrammed control. Unit came out of defrost and started cooling. Instructed customer to observe unit.
Near Germantown, OH 45327
Tim
Job Details:
03/13/2020
DRYER - ELECTRIC WHIRLPOOL WED8000DW0
Replaced rollers checks OK; used 2 W10314173 (ROLLER KIT) from stock
Near Dayton, OH 45458
Tim
Job Details:
03/13/2020
REFRIGERATOR HOTPOINT HSM25GFRASA
Checked unit over found that the unit had a blocked water line in the door and wouldn’t dispense water. Needs new door due to blockage also needs new control due to fan ramping up and down. Homebuyers putting unit into replacement options per Shay auth#604649621660
Near Miamisburg, OH 45342
Tim
Job Details:
03/13/2020
REFRIGERATOR SAMSUNG RF20HFENBBC/US
Cleared freezer and refrigerator drains. Checks ok. Authorize by Brandi
Near West Milton, OH 45383
Shaun S
Job Details:
03/13/2020
FREEZER FRIGIDAIRE LFFH17F3QWA
"Upon arrival found that unit has a defective cold control, removed and replaced cold control, ran and checked out, unit checks ok ; used 1 5304513033 (THERMOSTAT) from stock"
Near Bellefontaine, OH 43311
Steve
Job Details:
03/13/2020
REFRIGERATOR FRIGIDAIRE LFHD2251TF5
"Icemaker not working due to frozen water line. Installed foil tape on water line, and new icemaker, sealed with silicone and plugged rear cavity with permagum.; used 1 243297609 (ICE MAKER), 1 5304469950 (RTV), and 1 5305877995 (COMPOUND) from stock"
Near Troy, OH 45373
Steve
Job Details:
03/13/2020
DISHWASHER FRIGIDAIRE FGHD2433KF1
"Cannot access kickplate due to flooring, can’t check door springs. Display not working. Not draining properly due to unknown drain hose used on install Checked dishwasher over. All components operating properly. Ran through diagnostics. Cycled power. Display is now working. Informed customer that the dishwasher needs to be properly leveled and it is not secured to the granite countertops all of this needs to be corrected. If any problems are found after he gets the dishwasher mounted and leveled properly to contact HBW"
Near Miami Township, OH 43318
Steve
Job Details:
03/13/2020
WASHER MAYTAG MVWB765FW1
"Unit not filling with water. Found seized cold valve, replaced valve unit operating properly. Told customer to replaced leaking water hoses. ; used 1 W11165546 (WATER VALVE) from stock"
Near Bradford, OH 45308
Shaun S
Job Details:
03/13/2020
WASHER ELECTROLUX EFLS527UTTAA
"Removed and replaced drain pump on unit, ran and checked out, unit checks ok upon techs departure"
Near Lakeview, OH 43331
Steve
Job Details:
03/13/2020
WASHER WHIRLPOOL WFW5620HW0
Installed all parts listed. Test ran twice. Unit operating ok.
Near Mason, OH 45040
Steve G
Job Details:
03/13/2020
DRYER SAMSUNG DV48J7770EP/A2 01
Unit is making a loud noise. Found that the idler pulley was bad. Installed new pulley. Cycled. ; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Lebanon, OH 45036
Steve G
Job Details:
03/13/2020
REFRIGERATOR-SID LG LRFDS3006S/00
Installed new funnel display as well as the LG nametags and inverter badge test OK
Near Centerville, OH 45458
Steve G
Job Details:
03/13/2020
MICROWAVE LG KMHC319ESS-0
Load test the microwave several times. Each time the unit did start up and tech did open and close several times to see if the unit will act up.
Near West Chester Township, OH 45069
Steve G
Job Details:
03/13/2020
DRYER MAYTAG MDE4806AYW
Installed new thermostat control board cycled unit test OK
Near Dayton, OH 45424
Kevin
Job Details:
03/13/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02
Checked unit for leaks no visible dye on compressor condenser or evap coils so has internal leak calling Lowe’s Barry- put into options cust to get a call from Lowe’s within 2 days
Near Dayton, OH 45406
Shawn H
Job Details:
03/13/2020
WASHER SAMSUNG WA52M8650AV/A4
Upon arrival customer states machine makes a whining sound in spin. Checked unit for error codes and none are present. Ran unit through diag cycle to test. No abnormal noises during test passed. Checked transmission and motor for loose parts. Found transmission to have a large amount of endplay. Under heavy loads the transmission whines. Called Sandy with quote and they declined to repair. Getting customer into a new unit.
Near Dayton, OH 45402
Shawn H
Job Details:
03/13/2020
DRYER LG DLE0442W
"Upon arrival found unit would tumble but no heat. Removed drum and found thermal fuse shorted open. Replaced fuse, cleared unit of lint and ran to test. Unit heats as it should. All ok. ; used 1 DC96-00887C (Thermal Fuse) from stock"
Near Dayton, OH 45404
Shawn H
Job Details:
03/13/2020
RANGE CROSLEY CE3520SRW
"Upon arrival found right front burner inop due to a bad receptacle, Both large burners are wrapped. Will heat but isn’t sitting flush. Also found pans rusted through. Unit is 25 years old. Spoke with Tara and due to age of unit they do not wish to repair"
Near Dayton, OH 45410
Shawn H
Job Details:
03/13/2020
DISHWASHER BOSCH SHE3ARF2UC/21
Upon arrival customer stated unit wouldn’t dr and showed E25 error. This is a no drain error. Customer had pulled filter and cleared sump of water. Drain pump lid is installed and tight. Removed pump to inspect for blockages. Found a piece of glass and a rubber band around the impeller. Ran cycle and cancelled to force drain pump. Pump is getting voltage and moving. Reinstalled into sump and ran to test. Pump runs but is noisy. Replaced pump and ran to test. Drain pump is quiet. All ok. ; pckd up 1 611332 (Drain Pump)
Near Dayton, OH 45429
Brad Anders
Job Details:
03/13/2020
FREEZER FRIGIDAIRE FGHF2366PFBA
"Installed new thermostat and heater, unit checks ok."
Near Bradford, OH 45308
Shaun S
Job Details:
03/13/2020
REFRIGERATOR FRIGIDAIRE FRT21S6AQ
"Upon arrival found that unit has a loose door seal that has come out of the track, tech was able to repair gasket on unit, ran and checked out, unit checks ok upon techs departure"
Near Bradford, OH 45308
Shaun S
Job Details:
03/13/2020
DISHWASHER KITCHEN AID KDFE204EBL1
"Removed and replaced drain hose on unit, ran and checked unit, unit checks ok upon techs departure"
Near Huntsville, OH 43324
Steve
Job Details:
03/13/2020
REFRIGERATOR GE GFE28HMHEES
Casey @ GE recommendation is nitrogen pressure test. Freezer evap thermistor is 10.8. Yoder loop is hot. There is a SS charge issue Pull the refrigerator out to verify no previous sealed system work and found condenser fan in operable; ordrng 1 WR60X23363 (CONDENSER fan )
Near Pleasant Hill, OH 45359
Shaun S
Job Details:
03/13/2020
WASHER LG WM3500CW
"Removed and replaced door boot on unit, ran and checked out, unit checks ok"
Near Springboro, OH 45066
Steve G
Job Details:
03/13/2020
WASHER SAMSUNG WF50K7500AW/A2
Spoke to Isaac at Samsung Techline advise the issues customer still having he suggest replacing the mem sensor ; ordrng 1 1111 (MEM SENSOR )
Near West Chester Township, OH 45069
Steve G
Job Details:
03/13/2020
RANGE SAMSUNG NE59J7630SS/AA
Display is out ; ordrng 1 1111 (CLOCK DISPLAY )
Near Lewisburg, OH 45338
Shawn H
Job Details:
03/13/2020
DISHWASHER LG LDF8812ST
Checked unit over for no wash condition. Motor windings test good at 15 ohms. Harness is good as well. Do not have correct voltage from board to motor or hall sensor. Getting 170vdc when I should have 12-13vdc. Repaired burnt wire at supply on board. This did not change anything. Unit needs main control. Part is NLA through our sources. Part is available on Ebay. Gave customer part number and he is purchasing himself and will call in to schedule install. ; O-emld tckt
Near Arcanum, OH 45304
Kevin
Job Details:
03/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04
Replaced led module. Unit checks ok.
Near Spring Valley, OH 45370
Kevin
Job Details:
03/13/2020
REFRIGERATOR LG LFX28978ST/00
Kitchen 10 yrs Ice maker is locked needs replace (AEQ73110205) not sure if that’s the right #; rqstng P&A on 1 ICEMAKERINTHELEFTDOOR (ICE MAKER)
Near Beavercreek, OH 45431
Kevin
Job Details:
03/13/2020
REFRIGERATOR FRIGIDAIRE FFTR1835VS0
Reversed the doors and checks ok
Near Greenville, OH 45331
Kevin
Job Details:
03/13/2020
REFRIGERATOR AMANA ABB1924BRB00
Replaced and programmed control board. Unit is cooling. Told customer to keep an eye on temps for both sections.
Near Dayton, OH 45426
Shawn H
Job Details:
03/13/2020
DRYER HOTPOINT HTDX100EM8WW
Upon arrival customer stated unit would not start. Have proper voltage to unit. Found timer knob split allowing knob to rotate on shaft but not move the timer. Unit needs timer knob. Unit does heat fine. ; ordrng 1 WE1M652 (Timer Knob)
Near Brookville, OH 45309
Shawn H
Job Details:
03/13/2020
DISHWASHER KITCHEN AID n/a
Found drain pump noisy. Unit needs pump. ; ordrng 1 W10531320 (Drain pump)