Near Springboro, OH 45066
Tim
Job Details: 09/10/2020
WASHER MAYTAG MODEL TAG GONE....8/ "Unit is over filling with water and leaking out onto the ground. Unit needs a new pressure switch. The model and serial is missing. Unit is about 15 to 20 years old in the laundry room; rqstng P&A on 1 #### (PRESSURE SWITCH), states that autho needed"
Near Tipp City, OH 45371
Steve
Job Details: 09/10/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF3 Cabinet/hinge area have been damaged. Can not adjust Right hand door not sealing to cabinet causing excess moisture to build in the supply duct from FF to FZ section. Frost is building and melting. FF section hi temp. Freezer liner cracked called Robert. 83906170. na.technicalhelp@electrolux.com sent pics
Near Centerville, OH 45459
Tim
Job Details: 09/10/2020
WASHER MAYTAG MVWB865GW0 "Needs inner basket, transmission, agitator, due to noise in spin and agitation. Additional labor due to being a transmission job.; rqstng P&A on 1 W10811956 (GEAR CASE) and 1 W10811960 (spin basket) and 1 W11161960 (agitator), states that autho needed"
Near Dayton, OH 45458
Tim
Job Details: 09/10/2020
DISHWASHER GENERAL ELECTRIC DDT595SSJ2SS Checked unit over found shorted control and user interface.; ordrng 1 WD21X23461 (kit svc ui top logic) and 1 WD21X24901 (CONTROL)
Near Dayton, OH 45417
Tim
Job Details: 09/10/2020
DISHWASHER BOSCH SHEM3AY56N/01 "Customer says unit still won’t drain. I’m ordering a new main control for unit and drain pump.; rqstng P&A on 1 #### (DRAIN PUMP) and 1 ##### (CONTROL), states that autho needed"
Near Piqua, OH 45356
Steve
Job Details: 09/10/2020
REFRIGERATOR SAMSUNG RF22KREDBSR March 18 manufactured. Needs icemaker service kit. Getting PC CH error and icemaker frosting over; ordrng 1 DA82-02671A (IMK SVC KIT)
Near Monroe, OH 45050
Steve G
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer states that the unit stop making ice. Durning the time of the service call the bin was full.
Near Lebanon, OH 45036
Steve G
Job Details: 09/10/2020
DRYER WHIRLPOOL WED8000DW3 "Customer had another company out a week ago, and oil the idler pulley. That did not last. Installed new idler pulley. Cycled ; used 1 W10837240 (BRACKET) from stock"
Near Tipp City, OH 45371
Steve
Job Details: 09/10/2020
DRYER SPEED QUEEN ADE4BRGS171TW01 Main harness to heater assembly is burn and melted. Too much of harness is damaged to repair. Need harness ; ordrd 1 D513660 (HARNESS)
Near Troy, OH 45373
Steve
Job Details: 09/10/2020
REFRIGERATOR BO SAMSUNG RF25HMEDBBC/AA Icemaker is completely frozen over. No work has ever been done to this unit. Recommend icemaker service kit; rqstng P&A on 1 DA82-02695A (IMK SVC KIT)
Near Miamisburg, OH 45342
Steve G
Job Details: 09/10/2020
DISHWASHER FRIGIDAIRE FBD2400KB12B Lower spray arm fell off and melted on heater it’s all new spray arm cycle test OK
Near Bellefontaine, OH 43311
Steve
Job Details: 09/10/2020
WASHER GENERAL ELECTRIC GTW750CSLOWS Needs main control; ordrd 1 WH22X29348 (CONTROL)
Near Mason, OH 45040
Steve G
Job Details: 09/10/2020
DISHWASHER LG LDF5545ST Customer states that the unit stops in mid cycle; ; ordrng 1 1111 (COMPLETE CONSOLE ASSY WITH BOARD. S/S)
Near West Chester Township, OH 45069
Steve G
Job Details: 09/10/2020
DRYER MAYTAG MEDC465HW0 Door seal is falling off. Installed new seal. Test ok adv customer not to use the unit for 2 hrs.
Near Middletown, OH 45042
Steve G
Job Details: 09/10/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Lori- said reorder all the parts again. ; ordrng 1 241964707 (tube-water) and 1 242253002 (valve-water) and 1 243297609PW (ICE MAKER ) and 1 5304510307PW (BOARD)
Near Springboro, OH 45066
Steve G
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT351SFYB00 Unit is not cooling. Found the evap motor and not turning and the bracket was broken. ; ordrng 1 W10850162 (BRACKET) and 1 W2315539 (MOTOR)
Near Dayton, OH 45409
Shawn H
Job Details: 09/10/2020
REFRIGERATOR LG LSC23924ST/04 Installed new ice maker and forced cycle to test. Ice maker cycled fine and filled with water. All ok. Please mail out invoice.
Near Dayton, OH 45426
Shawn H
Job Details: 09/10/2020
WASHER MAYTAG MVWC400XW0 "Upon arrival customer stated that unit flashed lid lock light and stopped cycle in the middle. Customer unplugged unit but it would not reset. Ran unit in diagnostics to test. F5E1 lid switch fault, F1E2 motor fault, F2E1 stuck button, F7E5 shifter fault codes present. Could not get lid lock to function in test mode but it is within spec per tech sheet. Without lid lock I could not test voltage output to shifter. Shifter is within spec per tech sheet. Unit needs main control. Customer is going out of town Saturday and won’t be back until. Monday September 21st. Please mail out invoice. ; ordrng 1 W10393490 (cntrl-elec)"
Near Englewood, OH 45322
Shawn H
Job Details: 09/10/2020
MICROWAVE GE JKP67G0J2BG Upon arrival found microwave with no lights or display. Removed control panel to inspect. Found fuse shorted open. Replaced fuse and ran to test. Unit is heating well. Ran several cycles to test. All ok. Ok per Tony. Called office to run cc. ; used 1 14QBP20CSB (20 AMP FUSE) from stock
Near Dayton, OH 45426
Shawn H
Job Details: 09/10/2020
RANGE - ELECTRIC FRIGIDAIRE FEF352AUD "Unit is 17 years old in kitchen. Customer stated that the left front and right rear burners are inop. Found terminal block and element for the right rear shorted causing no operation. The left front burner isn’t getting voltage to it. No loose connections. Found infinite switch shorted open. Unit needs burners, terminal block and switch. Tech picking up parts tomorrow and will return Friday to install. ; ordrng 1 316436001 (switch,infinite lrg) and 2 316442301 (element,lg)s and 2 318372211 (element-surface)s and 1 5303935058 (TERM BLOCK)"
Near Dayton, OH 45414
Shawn H
Job Details: 09/10/2020
RANGE FRIGIDAIRE FPEF4085KFB Upon arrival found unit with power but no operation of touch pad. Pulled unit and found ribbon strip shorted causing no operation. Unit needs touchpad. Customer recently replaced main control. ; ordrng 1 318404115 (glass panel)
Near Dayton, OH 45414
Shawn H
Job Details: 09/10/2020
WASHER AMANA NTW4516FW3 Upon arrival customer stated that unit leaks when it gets to the rinse portion of the cycle. Checked under unit for signs of leaks from drain hose or gearcase. No signs of leaks. Put unit into forced mode and filled and drained to see if house drain is clogged and over flowing. House drain is overflowing when unit drains. Advised customer to have drain cleaned by maintenance.
Near Dayton, OH 45405
Shawn H
Job Details: 09/10/2020
REFRIGERATOR GE GTS18ABMDRWW Upon arrival found unit with frost cover the evaporator. Unit isn’t defrosting. Thawed ice and found defrost thermostat shorted open. Replaced and ran to test. Unit is defrosting properly now. All ok. Ok per Tara. ; used 1 WR50X10068 (DEFROST THERMOSTAT) from stock
Near Dayton, OH 45426
Shaun S
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW01 Upon arrival found that led light assm in freezer is out and causing light in fridge not to fully illuminate ; ordrng 1 W10515058 (light)
Near West Milton, OH 45383
Shaun S
Job Details: 09/10/2020
UPRIGHT / CHEST MIDEA MRU17F6AWW "Upon arrival found that unit giving a E6 error code, error code that is present and says it's a defrost sensor error, tech pulled cover and found that sensor is plugged in and seems to be working because unit is not froze up and cooling properly and has been for the last week customer has had unit, believe we have a communication error between board on front door and main board on back of unit ; ordrng 1 DISPLAYBOARDONDOOR and 1 MAINBOARDONBACKOFUNIT"
Near Vandalia, OH 45377
Shaun S
Job Details: 09/10/2020
DISHWASHER LG LDF5678BD "Removed and replaced door switch on unit, ran and checked out, unit checks ok upon techs departure"
Near Union, OH 45322
Shaun S
Job Details: 09/10/2020
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 "Upon arrival found that roller wheel on front bulk head was bad causing noise issue on unit, removed and replaced roller, ran and tested, unit checks ok upon techs departure; used 1 DC97-16782A (ROLLER) from stock"
Near Greenville, OH 45331
Kevin
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Unit temps are 5F freezer and high 40s low 50s in frig. Unit is running and evap fan working. The damper assembly was shut closed not allowing cold air to enter. Used screwdriver to open. Needs new damper and control.; rqstng P&A on 1 W10503278 (control board) and 1 W10594330 (elect damper)
Near Greenville, OH 45331
Kevin
Job Details: 09/10/2020
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Upon arrival temps read 45F in fresh food section and around 3F in freezer. Excess frost buildup behind fresh food assembly, fan not circulating. Had error codes 22C for evap fan and 25C Defrost error. Customer also has issue with ice maker compartment. Ordering parts per samsung bulletin.... customer ok estimate for repair, asking them to unplug unit 24hrs prior to coming out. Will check if issue with defrost circuit other than board and charge as needed. ; ordrng 1 DA82-02367A (GASKET AND CLIPS) and 1 DA92-00592A (PCB MAIN CONTROL) and 1 DA97-15217D (ICEMAKER) and 1 DA97-19898A (DRAIN TUBE)"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/10/2020
REFRIGERATOR BO SAMSUNG RF263BEAESG/AA "Found unit has a refrigerant leak, unit does not have a stepper valve, talked to Chris about transferring unit to Kevin Montgomery for repair. Ordered dye filter.; rqstng P&A on 1 UNKNOWN (DYE FILTER)"
Near Cedarville, OH 45314
Brad Anders
Job Details: 09/10/2020
REFRIGERATOR - S GENERAL ELECTRIC GFE26JSMAFSS "Found door switch not closing properly, ordered door switch.; ordrng 1 WR23X29170(TSDN) (fresh food door ligh)"
Near New Weston, OH 45348
Kevin
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran unit with cups upright in each corner for top and bottom rack. Checked spray arms for blockages or cracks. Checked screen. Put unit into both quick wash and later normal wash. Unit filled, washed and drained with no leaks. Suspect they way unit was loaded, showed and talked to customer wife, father. Unit checks ok."
Near Springfield, OH 45505
Brad Anders
Job Details: 09/10/2020
REFRIGERATOR KENMORE 106.5956999 "Found door switch not closing properly, connection at switch was loose, repaired connection. Unit is cooling properly."
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/10/2020
WASHER SAMSUNG WF328AAW/XAA "Found bearings worn, the tub tore the bellow, unit needs new inner and outer tubs, and bellow replaced. Customer does not want to repair."
Near Dayton, OH 45402
Tim
Job Details: 09/09/2020
DISHWASHER KENMORE 63016304400 No repair.
Near Dayton, OH 45409
Tim
Job Details: 09/09/2020
DISHWASHER WHIRLPOOL GU940SCGB2 Checked unit over found that the unit had power going to the main control but no power feeding the display. Needs new main control. Part is NLA per DAP. Called and informed LL.
Near Centerville, OH 45459
Tim
Job Details: 09/09/2020
DISHWASHER SAMSUNG DMT800RHS/XAA Needs new drain pump due to broken impeller. Dishwasher can’t come out due to flooring being too high. Customer wants to replace dishwasher. No repair.
Near Washington Township, OH 45458
Tim
Job Details: 09/09/2020
RANGE FRIGIDAIRE LGEF3043KFR Ignitor wasn’t lighting at all. Needs new ignitor. Unit isn’t leaking gas double and triple checks no fumes when unit isn’t in use. All top burners are burning evenly. Replaced ignitor and left oven heat up no gas smell at all. Customer wasn’t running vent fan instructed her to run vent fan while using and not to open oven a lot. ; used 1 5303935066 (IGNITOR) from stock
Near Carlisle, OH 45005
Tim
Job Details: 09/09/2020
MICROWAVE SAMSUNG SMH9207ST Checks unit over found that the unit would intermittently turn on the cooling fan even when not in use. Spoke with Jared from Samsung tech line and they said it could be a shorted component cause it to turn on or a potentially shorted wiring harness. Spoke with HBW and they’re gone talk with the customer about replacing unit.
Near Miamisburg, OH 45342
Tim
Job Details: 09/09/2020
WASHER LG WT1101CW Checked unit over found that the unit needs new suspension rods. Customer to decide on repair.
Near Troy, OH 45373
Steve
Job Details: 09/09/2020
WALL OVEN FRIGIDAIRE FGEW3065KFB Found loose door hinge causing a loud noise while operating. Adjusted temp offset 20 degrees. Unit operating properly
Near Dayton, OH 45420
Tim
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FRS3R3JW1 Installed new fill tube. Checks ok
Near Dayton, OH 45432
Tim
Job Details: 09/09/2020
RANGE GE JMS08BA No power coming to the unit. Needs electrician. Customer had unit completely torn apart when I arrived. Pictures attached. Told him we are not reassembling it.
Near Dayton, OH 45420
Tim
Job Details: 09/09/2020
DISHWASHER FRIGIDAIRE FFCD2413UB1A Replaced main control due to the unit not heating and draining. Tested unit checks ok.
Near Dayton, OH 45409
Tim
Job Details: 09/09/2020
DRYER GE GTD42GASJ2WW Replaced belt checks ok
Near Dayton, OH 45429
Tim
Job Details: 09/09/2020
RANGE KITCHEN AID KSEB900ESS0 Unit giving f8e0 error. Shorted fan. Replaced fan. Checks ok
Near Springboro, OH 45066
Tim
Job Details: 09/09/2020
REFRIGERATOR BOSCH B26FT80SNS/01 Checks unit over found that the unit wasn’t dispensing crushed ice. Removed icemaker and auger. Repaired wiring to solenoid. Checked freezer found that the drain was plugged up and ice build up around freezer fan. Cleared ice and drain. Adjusted temps due to them not reading correctly. Checks ok
Near Vandalia, OH 45377
Shaun S
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXW00 "Upon arrival found that quick disconnect was loose causing water leak when imk filled, tech repaired issue cycled imk through, unit checks ok"
Near Troy, OH 45373
Steve
Job Details: 09/09/2020
COOKTOP DACOR SGM466B Left front burner igniter Is missing causing the unit to continuously try and spark. Parts are no longer available. Bent over the igniter stem to hold it in place unit seems to be operating OK
Near Troy, OH 45373
Steve
Job Details: 09/09/2020
REFRIGERATOR GE GNE25JSKLFSS Unit making strange noise periodically. Found freezer evaporator cover coming in contact with the cooling fan due to fan blade pushed out on motor shaft. Slid fan backwards unit is no longer causing noise
Near De Graff, OH 43318
Steve
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RF220NCTABC/AA Found frozen water fill tube in freezer section icemaker. Thawed unit out. Reset temps in freezer and fresh food. Unit operating properly. If icemaker stops again a new fill tube assembly will be needed.
Near Lakeview, OH 43331
Steve
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Installed new drain tube and control board silicone around waterline unit checks OK
Near Lakeview, OH 43331
Steve
Job Details: 09/09/2020
DISHWASHER GE GDT695SSJ0SS Installed new door latch and main computer. Dishwasher running OK
Near Greenville, OH 45331
Kevin
Job Details: 09/09/2020
WASHER WHIRLPOOL WFW8740DW1 "Changed parts, put unit into a quick wash and proceeded to drain a few times. Showed customer, unit checks ok."
Near Liberty Township, OH 45044
Steve G
Job Details: 09/09/2020
RANGE HOOD GE PVX7300SJSS Installed new main control box.
Near Greenville, OH 45331
Kevin
Job Details: 09/09/2020
MICROWAVE GE JVM7195SK1SS "Replaced parts, tested unit with customer. Checks ok."
Near Dayton, OH 45417
Kevin
Job Details: 09/09/2020
REFRIGERATOR KITCHEN AID KFCS22EVMS1 11 yrs + Kitchen Unit has internal refrigerant leak no noticeable leaks on coils or compressor unit is nonrepairable -
Near Dayton, OH 45406
Shawn H
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FFSS2314QE9A Found seal for ice dispenser door had fallen out. Removed dispenser assembly and reinstalled seal. Dispenser is sealing well and all functions work as they should. Found door handles loose. Tightened handles. All ok. Please mail out invoice.
Near Miamisburg, OH 45342
Kevin
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed new freezer door gasket
Near Dayton, OH 45417
Shawn H
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FRS23LH5DSS Upon arrival customer stated that unit makes ice but is very sluggish to produce. They have change the water filter out twice but this did not help. Ice maker made 2 trays worth of ice over the long weekend. Forced ice maker into cycle to test operation. Ice maker had ice in mold when cycle began. Ice maker is very very sluggish to cycle. Ice maker has a intermittent dead spot causing no ice production. Installed new ice maker and cycled to test. All ok. Advised customer ice bucket should be full in 36-48 hours and to dispose of first full bucket. ; used 1 241798224 (ICE MAKER) from stock
Near Dayton, OH 45458
Kevin
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RS267LBBP/XAA Installed reservoir and checks ok
Near Dayton, OH 45406
Shawn H
Job Details: 09/09/2020
DISHWASHER BOSCH SHE3AR76UC/26 Upon arrival found unit showing E25 error. Pump blocked or cover missing error. Removed screen and inspected sump. Cover is installed properly no signs of blockages. Removed pump from sump to inspect. Found glass wedged in impeller. Drain hose is clear from unit to sink. Forced unit into drain to see if pump is getting voltage and moving. Pump has correct voltage to it and impeller is moving. Reassembled and ran unit in express wash to test. Unit is drawing in as it should. All ok.
Near Dayton, OH 45404
Shawn H
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new main control and powered up unit to test. Unit is running and cooling as it should. Unit started cooling since last visit.
Near Englewood, OH 45322
Shaun S
Job Details: 09/09/2020
DISHWASHER KENMORE 166.34 "Upon arrival found that unit has a suds issue, tech was able to clear most of suds from unit but instructed customer run a cleaning cycle on unit with cleaning agent, unit checks ok also gave customer info on replacing racks"
Near Xenia, OH 45385
Brad Anders
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RFG297ABRS/XAA "Installed new water tank, unit checks ok."
Near Eaton, OH 45320
Shaun S
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Upon arrival found that unit is in need of a imk replacement Tech removed and replaced imk on unit, ran and checked out"
Near Dayton, OH 45429
Tim
Job Details: 09/09/2020
MICROWAVE KITCHEN AID KMHS120ESS09 Replaced glass fuse and door switches. Checks ok; ordrng 2 W11187757(TS) (interlock)s
Near Dayton, OH 45440
Tim
Job Details: 09/09/2020
DISHWASHER ELECTROLUX n/a Unit giving and 11 error code indicating and issue with the drain. Unit won’t go into drain cycle. Needs control and drain motor. Unit is 5-7 years old in the kitchen. Model partially missing. Attached pictures. ; rqstng P&A on 1 ### (CONTROL) and 1 #### (DRAIN MOTOR)
Near Vandalia, OH 45377
Shaun S
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RF28JBEDNSG/AA "Installed imk srv kit on unit, ran and checked out, unit checks ok upon techs departure"
Near Troy, OH 45373
Steve
Job Details: 09/09/2020
DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Part is damage in box; saved tckt
Near Belle Center, OH 43310
Steve
Job Details: 09/09/2020
RANGE - ELECTRIC GENERAL ELECTRIC JB256DM2WW Small cooktop elements not working.; ordrd 2 WB30X31058 (6 surface burner )s
Near Liberty Township, OH 45044
Steve G
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RF263TEAESR/AA 07 Unit is not making ice. Did try hitting the reset button and unit did not move. Customer states that another company was out several months ago. ; ordrng 1 DA82-02714A (ICE MAKER UPGRADE KIT)
Near Liberty Township, OH 45044
Steve G
Job Details: 09/09/2020
MICROWAVE GE JNM3163RJ3SS ; ordrng 1 WB26X10226 (motor ac synchronous)
Near New Madison, OH 45346
Kevin
Job Details: 09/09/2020
WASHER GE GFW850SPN0DG "Changed out door lock. Unit checks ok, showed customer, is doing laundry now."
Near Waynesville, OH 45068
Steve G
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is not making ice. ; rqstng P&A on 1 1111 (ICE CONTAINER. ) and 1 DA82-02673A (ICE MAKER UPGRADE KIT. )
Near Mason, OH 45040
Steve G
Job Details: 09/09/2020
DRYER - ELECTRIC LG DLEX3700W.ABWEEUS ";per customer the filter housing is broken. Per the pictures, tech pre order parts. ; ordrng 1 MCK49049101 (FILTER ;HOUSING. ) and 1 MEA49050001 (FILTER BACK)"
Near Mason, OH 45040
Steve G
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Unit is not cooling and has ice build up behind the refrigerator section evap. Unit is not making ice. Tech found that the unit also has a restriction in the freezer section. I did advise the customer that the ice makers will not make unless its 7 degrees of lower. ; rqstng P&A on 1 1111 (DYE FILTER) and 1 W10608485 (evaporator) and 1 W11033168 (harns-wire)
Near Xenia, OH 45385
Kevin
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LW good frost pattern started making ice adjusted the fan motor and checks ok please aim customer a receipt
Near West Chester Township, OH 45069
Steve G
Job Details: 09/09/2020
MICROWAVE OVEN KITCHEN AID KEMC378KSS0 unit is not working. Customer had another appliance company out and they walked away and customer had electrician out . Getting power to the unit. Power to the board Unit needs main board. Part NL:A; rqstng P&A on 1 WP8302985 (MAIN BOARD)
Near Dayton, OH 45415
Kevin
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FRS6R5ESB4 Per customer said unit was already repaired by Sears
Near Dayton, OH 45414
Shawn H
Job Details: 09/09/2020
DISHWASHER BOSCH SHP65T55UC/07 "Upon arrival customer stated that unit intermittently won’t complete the cycle. Unit was stuck in automatic cycle when I first powered it up. It took several tries to reset the unit with the cancel button. Ran diagnostics to test. No error codes present. Unit stopped mid test and light flashed as if door was open. Checked and found door not fully closing due to cover plate being bent and binding up on door. Door pops open during cycle keeping it from completing. Also found door seal leaking from same issue. Unit needs plate, screws, and gasket. ; ordrng 4 423896 (screw)s and 1 494772 (sealing) and 1 744912 (COVER)"
Near Dayton, OH 45406
Shawn H
Job Details: 09/09/2020
WASHER KENMORE 110.915501 "Unit is 26 years old in basement. Customer stated that unit will fill at times and won’t other. Sometimes it will agitate sometimes it won’t. Ran unit in normal cycle to test. Unit filled fine with cold and hot, water level is good, unit agitated fine, drained fine, rinsed fine, and spun out with no issue. Unit isn’t stopping when lid is opened. Lid switch is shorted closed. Suspect switch wasn’t closing or shorted open at times causing no fill no start. Authorization # 636JABL; rqstng P&A on 1 285671 (switch,lid)"
Near Tipp City, OH 45371
Shawn H
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FGHB2868TD1 "Upon arrival found condensation on top of freezer door and condensation around gaskets at bottom of doors. Gaskets are sealing well against the cabinet and mullion. Called Electrolux. Tech had me check ambient temp sensor, humidity sensor and for voltage to mullion. Both sensors are good and unit is sending voltage to mullion. Humidity sensors is reading a high humidity but room isn’t humid. Ran mullion in forced mode to see if it will heat. Mullion isn’t heating up. Unit needs mullion heater. Reference# 83903426; ordrng 1 242036302 (MULLION HEATER ) and 1 5304510307 (MAIN BOARD)"
Near Carlisle, OH 45005
Kevin
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA Replaced wiring harness ice maker and water dispenser checks OK
Near Englewood, OH 45322
Shaun S
Job Details: 09/09/2020
RANGE SAMSUNG NE59J7630SS "Upon arrival found that board that was sent was not part intended, tech needed display board and was sent relay board needs reordered ; ordrng 1 DE07-00129A (DISPLAY BOARD )"
Near Clayton, OH 45315
Shaun S
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RF263TEAESG Unit needs new evap cover and lower imk installed on unit; ordrng 1 DA97-07603B and 1 DA97-12617A (COVER)
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 09/09/2020
WASHER KENMORE 110.475126 "Found door lock not engaging, found connector loose, repaired connection. Unit is working properly."
Near Dayton, OH 45424
Brad Anders
Job Details: 09/09/2020
REFRIGERATOR MAYTAG MFD2561HEQ "Found unit has a refrigerant leak, only half of the evaporator has frost pattern, needs a dye filter installed to checks for leak. Customer does not want to repair unit."
Near Greenville, OH 45331
Kevin
Job Details: 09/09/2020
WASHER HOTPOINT HTW240ASK5WS "Upon inspection, unit not allowing hot water side into unit. Removed hoses checked water supply ok. Check sticky NOTE!; ordrng 1 (DN)WH13X26534 (WATER VALVE)"
Near Enon, OH 45323
Brad Anders
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF4 "Found case of unit bulged out on freezer side in the middle of the door, this causes door seal to not hit the metal and seal properly, called Techline talked to John , they are going to replace the unit. File number- 83903058--Told customer that Frigidaire will contact them about replacement."
Near Dayton, OH 45458
Kevin
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RF25HMEDWW/AA Container not sealing properly auger not switching cube to crush & display lights are out; ordrng 1 DA97-12540G (AUGER) and 1 DA97-14424A (DISPLAY) and 1 DA97-14474C (CONTAINER )
Near Bellbrook, OH 45305
Kevin
Job Details: 09/09/2020
REFRIGERATOR GE GDSLOKCXARLS "Kitchen 10+yrs Bushing on door is wore out FZ sencor and brd not communicating properly; ordrng 1 WR02X12896 (thimble door ff) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10832 (board asm main contr)"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/09/2020
RANGE SAMSUNG NE58F9500SS/AA "Found lower convection fan motor making loud noise, ordered fan motor and fan blade. ; ordrng 1 dg67-00011b (FAN BLADE) and 1 dg96-00110b (FAN MOTOR)"
Near Jamestown, OH 45335
Brad Anders
Job Details: 09/09/2020
WASHER MAYTAG MVWX655DW1 "Found gearcase leaking oil all over motor, capacitor, pulley, and belt, unit needs new gearcase, motor, capacitor, and belt. Located in the laundry room, manufactured 4/2018.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11395618 (CAPACITOR )"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/09/2020
WASHER WHIRLPOOL WTW8040DW4 "Found unit not communicating between main control and user interface, some buttons on user interface do not respond. Ordered main control and user interface. Located in the laundry room, manufactured 5/2018.; rqstng P&A on 1 W11125152 (console) and 1 W11182868 (cntrl-elec)"
Near Springfield, OH 45502
Brad Anders
Job Details: 09/09/2020
WASHER MAYTAG MVWB850YW0 "Found bearings on outer tub worn, making noise and leaking oil, found hub worn out, ordered outer tub, hub, and reps sensor. ; ordrng 1 W10178988 (sensor) and 1 W10381078 (outer tub) and 1 W10820039 (hub)"
Near Middletown, OH 45005
Tim
Job Details: 09/08/2020
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS Replaced burner and switch. Checks ok
Near Springboro, OH 45066
Tim
Job Details: 09/08/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA Sealed around inlet lines with perma gum. Checks ok
Near Bellbrook, OH 45305
Tim
Job Details: 09/08/2020
DISHWASHER MAYTAG MDB8959AWB1 Replaced main control and fuse. Checks ok
Near Dayton, OH 45402
Tim
Job Details: 09/08/2020
REFRIGERATOR KITCHEN AID KBRS20EVWH2 No issues with the icemaker the problem was the right side of the door wasn’t closing due to being packed full of food.