Service History 66 - Authorized Service

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Fairborn, OH 45324

Kevin

Job Details: 05/25/2021

Found water leaking from solenoid, ordered part; ordrng 1 242252702 (Wv)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHT2137LP7

Near Trotwood, OH 45426

Kevin

Job Details: 05/25/2021

Unit working at this time but from what customer stated the defrost timer was sticking, ordering part; used 1 215846604 (Timer) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTBC/AA

Near Brookville, OH 45309

Kevin

Job Details: 05/25/2021

Error code is 25, defrost heater & mullion flipper to be installed customer paid full amt; ordrng 1 DA47-00244U (Heater) and 1 DA97-12624B (Flipper)

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDBP/XAA

Near Dayton, OH 45458

Kevin

Job Details: 05/25/2021

Showed error code 24 so ordered part under part warranty; ordrng 1 DA96-00462Dpw (Def heater)

We serviced a

GE WASHER

Model GTW220ACK6WW

Near Dayton, OH 45404

Tim

Job Details: 05/24/2021

Replaced belt and control. Checks ok

We serviced a

KENMORE REFRIGERATOR

Model 253.556934

Near Dayton, OH 45405

Tim

Job Details: 05/24/2021

Replaced dispenser pads. Checks ok

We serviced a

FRIGIDAIRE COOKTOP

Model LFEF3011LBD

Near Dayton, OH 45403

Tim

Job Details: 05/24/2021

Check unit over found that the front left burner and the right rear burner would not heat up. Removed burners and found terminals and wire connections had melted. Cleaned terminals and repaired wire connections. Instructed customer to make sure they do not spill food down in these burner ports. Tested unit, checks OK

We serviced a

HOTPOINT REFRIGERATOR

Model HTR16ABSDLWW

Near Dayton, OH 45405

Tim

Job Details: 05/24/2021

Replaced missing door shelves in freezer compartment. All checks okay.

We serviced a

KENMORE DISHWASHER

Model 665.13223N413

Near Dayton, OH 45429

Tim

Job Details: 05/24/2021

Replaced parts, unit checks okay.

We serviced a

GE WASHER

Model GTW485ASJ1WS

Near Dayton, OH 45409

Tim

Job Details: 05/24/2021

Checked unit over and found that the agitator was slipping and making a grinding noise. Tightened down agitator and tested with full load. Checks OK

We serviced a

WHIRLPOOL DRYER

Model WED5100VQ1

Near Dayton, OH 45420

Tim

Job Details: 05/24/2021

Checked unit over and found that the dryer was not heating. Tested heating element in fuses and they all tested good. Had 120 V coming from the motor but did not have any voltage coming from the timer. Replaced timer and tested unit and checks OK.

We serviced a

FRIGIDAIRE DRYER

Model GLEQ2152ES0

Near Dayton, OH 45440

Tim

Job Details: 05/24/2021

Complete disassembled unit and attempted to grease and replace rear bearing. Found drum has worn into heater and wire harness for heater and rear drum support. Spoke with AHS about damage and repair and its not worth repairing. Auth#134RSML

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET21NKXJT01

Near Washington Township, OH 45458

Tim

Job Details: 05/24/2021

Cleared drain and adjusted fan blade. Cleaned condenser coils. Unit will take 24 hrs to get back down to temperature. Checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Dayton, OH 45459

Tim

Job Details: 05/24/2021

Reinstalled drain line that had come disconnected. Checks ok. Realigned washer and dryer and ran tests on both.

We serviced a

MAYTAG WASHER

Model MVWB855DC1

Near Dayton, OH 45429

Tim

Job Details: 05/24/2021

Replaced parts, unit checks okay.

We serviced a

GE WASHER

Model GTW840CPN0DG

Near Dayton, OH 45449

Tim

Job Details: 05/24/2021

"Checked unit over found that the unit only had two error codes stored one for an out of balance load and one for a sudsing issue. Ran unit through test cycle, unit functioned normal and spun out with no issues. Reset and re-calibrated control. Informed Aarons that I could not find any failures with the unit; (created new UIS, deleted prior attachment to UisID 30595)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Springfield, OH 45504

Steve

Job Details: 05/24/2021

"F0E2. Suds error. Unit was unable to clear suds through suds abatement cycle. F7E7 unable to reach targeted spin speed due to suds. Test ran washer through component activation cycle with error. Test ran through calibration cycle without error. Test ran through diagnostic cycle to self check all components, completed without error. Contacted Whirlpool in regards to suds. Advised to have the customer do a tub clean twice and then run all of the clothing in the house through the washer without soap and then re-clean the tub at least twice to help remove excess soap buildup internally from the time the customer started using the washing machine. There is no fix that can be made to correct the issue for over sudsing other than doing vigorous cleaning cycles on the washing machine"

We serviced a

MAYTAG DRYER

Model WED4800BQ1

Near Urbana, OH 43078

Steve

Job Details: 05/24/2021

Removed dryer vent from unit, test ran time dry on high temperature unit checked OK. Advised customer to have venting replaced

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW1

Near Tipp City, OH 45371

Steve

Job Details: 05/24/2021

Called Amanda at Lowes service advantage. Unit needs gearcase and slider due to noise while spinning. Unit is uneconomical for repair.

We serviced a

LG WASHER

Model WM3360HWCA

Near Tipp City, OH 45371

Steve

Job Details: 05/24/2021

LE motor error. Replaced motor speed sensor. Found shock absorber on right hand side had bolt missing. Reinstalled bolt and secured wire harness. Leveled and balanced washer. Unit running ok; used 1 6501KW2002A (Speed sensor (Lgmotorptswty)) from stock

We serviced a

SAMSUNG WASHER

Model WV55M9600AW/A5

Near Troy, OH 45373

Steve

Job Details: 05/24/2021

Need kit for upgraded leak sensors. Customer declined repair at this time.

We serviced a

KENMORE DRYER

Model 110.666625

Near Tipp City, OH 45371

Steve

Job Details: 05/24/2021

"Dryer not heating do to faulty heating coil. Also dryer wont shut off when door is opened due to faulty door switch. Need to install new door switch and element. ; used 1 3406107 (Door switch), and 1 279838 (Heater) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Covington, OH 45318

Steve

Job Details: 05/24/2021

Installed new gear case. Washing machine checks out OK

We serviced a

GE DISHWASHER

Model PDT785SYN3FS

Near Mason, OH 45040

Steve G

Job Details: 05/24/2021

Installed new seal for vent and fan motor, installed new soap dispenser. Cycled

We serviced a

GE WASHER

Model GFW550SSN0WW

Near Liberty Township, OH 45044

Steve G

Job Details: 05/24/2021

Customer states that the unit is an intermittent issue. Unit stops in the middle of the cycle. Hooked up unit to computer and pulled up several error codes and also did a test on the unit. Did firmware update.

We serviced a

GE DISHWASHER

Model GDF530PSMSS

Near Lebanon, OH 45036

Steve G

Job Details: 05/24/2021

Unit is leaking. Found that the unit was installed wrong. Advised builder that is was an install issue.

We serviced a

GENERAL ELECTRIC REFRIGERATOR - S

Model HPS16BTNFRBB

Near Lebanon, OH 45036

Steve G

Job Details: 05/24/2021

Customer states that the unit fan is making a vibration noise. Removed cover and found wire harness was touching the back of the fan. Made adjustment. Check ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF0

Near Dayton, OH 45414

Shawn H

Job Details: 05/24/2021

"Customer states that unit intermittently makes a humming sound when running but not constantly. Found unit showing hi temperature alarm in freezer section. Unit was not running when I arrived. Put unit into diagnostics to force operation. Evaporator fan runs quietly, damper opens and closes quietly. Forced compressor on to check for noise. Compressor is running quietly. Drawing low amperage of .7-.9. Has good frost pattern. Unable to duplicate noise concern. Advised customer to monitor and record video if/when noise occurs."

We serviced a

LG WASHER

Model WM3670HVA

Near Dayton, OH 45424

Shawn H

Job Details: 05/24/2021

Installed new pressure switch and ran to test. All ok. Unit is sensing water level properly now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PFCA

Near Eaton, OH 45320

Shawn H

Job Details: 05/24/2021

"Installed air handler kit, display, and lower ice maker. Cycled ice makers to verify operation and they function as they should. Display is nice and bright. All ok. Advised customer to dispose of first full ice bucket in lower ice maker. Advised that both should be full in 36-48 hours."

We serviced a

GE REFRIGERATOR

Model CFE28UP2MDS1

Near Dayton, OH 45406

Shawn H

Job Details: 05/24/2021

Light switch is shorted from moisture and frost. Replaced switch and it operates as it should.

We serviced a

FRIGIDAIRE RANGE

Model LFEF3017LMC

Near Dayton, OH 45449

Sam

Job Details: 05/24/2021

Inspected the unit and found the control board not activating and kicking on the bake element and the front right burner infinite switch burnt out and not working. Provided estimate to the landlord via voicemail because I could not reach them. The customer did not have an email saved. I advised them on the voicemail to call our office for receipt or for more information on parts needed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Lebanon, OH 45036

Sam

Job Details: 05/24/2021

"Inspected the unit and found the icemaker filled with ice and not dumping the cubes. Installled new icemaker and clips. Advised the customer it can take up to 48 hours before normal ice production Levels returned. All checks OK; used 1 Da97-15217d (Icemaker), and 1 Da82-02367a from stock"

We serviced a

GE RANGE HOOD

Model JVW5301SJ1SS

Near Middletown, OH 45005

Sam

Job Details: 05/24/2021

"Customer complaint that there was a rattling noise coming from the left side of the unit. Ran the unit on low, medium, and high for roughly 15 minutes and found no noise. Found a loose screw inside the hood and tightened it down. No other issues found. All checks ok."

We serviced a

GE DISHWASHER

Model GSD3360K65SS

Near Franklin, OH 45005

Sam

Job Details: 05/24/2021

Installed the door vent and installed a small amount of sealant behind the vent to help keep water out. I advised the customer to wait 24 hours to let the sealant harden before they run a cycle. All checks OK

We serviced a

GE WASHER

Model GTW330ASK1WW

Near Union City, IN 47390

Kevin

Job Details: 05/24/2021

"Replaced transmission and parts. Unit checks ok, no leaks."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWG

Near Middletown, OH 45042

Sam

Job Details: 05/24/2021

The customer stated the unit seems to be leaking water. Upon arrival found a large amount of water around the refrigerator and several large towels wet. Inspected the back of the unit and found that theres no waterline running to the unit. Removed the back and front panels and found a very small amount of water in the drain pan. Gave information to customer and discovered the air humidifier next to the refrigerator was leaking all the water. The refrigerator is running properly with no issues.

We serviced a

FRIGIDAIRE RANGE

Model FFEF3016VWD

Near Ansonia, OH 45303

Kevin

Job Details: 05/24/2021

"Customer claims burner indicator light wont come on. Removed and checked all burners, receptacle and wiring, then checked wiring to switches. No loose connections, no burnt wires. Tested by heating pots of water on and off several times. Could not duplicate the issue. Unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHSC39EJSS1

Near Piqua, OH 45356

Kevin

Job Details: 05/24/2021

"Installed new fan and blade and checks ok; used 1 241509402 (Fan), and 1 5308000010 (Blade) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSR/AA

Near Dayton, OH 45403

Kevin

Job Details: 05/24/2021

Everything checks ok. Temperature 38 in refrigerator & -2 in freezer

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS29PBMS03

Near Dayton, OH 45414

Kevin

Job Details: 05/24/2021

Replaced ice maker and recycled and checked ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTWW/AA

Near Dayton, OH 45415

Kevin

Job Details: 05/24/2021

Installed new ice maker and cleared fan motor and checks ok; used 1 Da97-15217d ( Imk) from stock

We serviced a

FRIGIDAIRE FREEZER

Model FFSU20F2VW0

Near Springfield, OH 45503

Brad Anders

Job Details: 05/24/2021

"Found evaporator fan had ice build up, door switch not closing properly, adjusted door switch, unit checks ok."

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Springfield, OH 45505

Brad Anders

Job Details: 05/24/2021

"Found drum rubbing on back wall, adjusted drum and back wall, unit checks ok. Called Jeff at Showplace, amount is approved."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F2VW0

Near Beavercreek Township, OH 45324

Brad Anders

Job Details: 05/24/2021

"Found door switch not closing properly, found ice build up around evaporator fan, defrosted fan, repositioned door switch, unit checks ok."

We serviced a

KENMORE DRYER

Model 110.677616

Near Dayton, OH 45424

Brad Anders

Job Details: 05/24/2021

"Found idler pulley making loud squealing, installed new pulley, unit checks ok.; used 1 W10837240 (Bracket) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Fairborn, OH 45324

Brad Anders

Job Details: 05/24/2021

"Found lower rack wheels not working properly, installed new wheels, unit checks ok.; used 2 W10195416 (Wheel) from stock"

We serviced a

GE RANGE

Model PTD7000SN2SS

Near West Chester Township, OH 45069

Steve G

Job Details: 05/24/2021

Found the top door had smudge marks. ; ordrng 1 WB56X32828 (Top oven outer door skin)

We serviced a

GE MICROWAVE

Model JVM1851H02

Near Liberty Township, OH 45044

Steve G

Job Details: 05/24/2021

Unit is not heating. Unit is 17 years old in kitchen; ordrng 1 WB27X10017 (Magtube) and 1 WB27X1160 (Diode) and 1 WB27X10011 (Capicator)

We serviced a

SAMSUNG WASHER

Model WF218ANW/XAA

Near Dayton, OH 45434

Tim

Job Details: 05/24/2021

"Checked unit over found that the rear bearings have completely failed. Inner basket has worn into front tub and/or Bellow. Unit needs new rear tub, inner basket, front tub and door boot. Unit is about 10 to 12 years old in the laundry room.; rqstng P&A on 1 DC97-15328F (Rear tub) and 1 DC97-08650H (Front tub) and 1 DC97-15013D (Inner basket) and 1 DC64-00802A (Door boot)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Lebanon, OH 45036

Steve G

Job Details: 05/24/2021

Only making ice every couple days; ordrng 1 W10589838 (Board)

We serviced a

GE WALL OVEN

Model PT9800SH9SS

Near Mason, OH 45040

Steve G

Job Details: 05/24/2021

Light will not turn off in oven. Found broken latch assembly ; ordrng 1 WB10X28391 (Latch)

We serviced a

WHIRLPOOL FREEZER

Model WRF736SDAM12

Near Englewood, OH 45322

Shawn H

Job Details: 05/24/2021

Customer states that ice maker has ice under bucket. Unit has E2 ice maker error. Ran ice maker test and it will not harvest. It isnt running the fan to keep the ice cold and keep the ice box cold enough to keep ice frozen. Fan works in test mode but wont run because of bad ice maker. Unit needs ice maker. ; ordrng 1 W10764668 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near Brookville, OH 45309

Shawn H

Job Details: 05/24/2021

Customer stated that unit isnt dispensing soap. Its staying in the dispenser and not dissolving. Ran diagnostics to test. Motor is not running. Has voltage but is locked up. Nothing in sump blocking impeller. Unit needs sump assembly. No water movement to dissolve pods. ; rqstng P&A on 1 W10605057 (Sump assembly)

We serviced a

WHIRLPOOL RANGE

Model WFE505WOHB2

Near Dayton, OH 45424

Shawn H

Job Details: 05/24/2021

Customer states that hot indicator and cooktop on indicator stay lit constantly. Found right front infinite switch shorted causing cooktop on indicator to stay on. Hot cooktop indicator is due to shorted temperature sensor in right front burner. Unit needs burner and switch. ; ordrng 1 W11047722 (Element) and 1 3149400 (Infinite switch LG)

We serviced a

GE DISHWASHER

Model GDT545PSJ2SS

Near Springboro, OH 45066

Sam

Job Details: 05/24/2021

"Inspected unit and found the heating element partially damaged and allowing the unit to leak once it fills with enough water. Cleaned up water, emptied the unit and shutoff the breaker. Ordering element and nuts.; ordrng 1 WD05X24776 (Element) and 2 WD01X10070 (Nut)s"

We serviced a

SPEED QUEEN WASHER

Model AFNE9RSP113TW01

Near West Alexandria, OH 45381

Shawn H

Job Details: 05/24/2021

"Customer states that odor is gone but it makes a rattle sound from the drum when turning by hand and in spin. Noise is coming from the bearings. Tech did not run machine with load when testing after repair. Smell is from the tub dragging the front cover. Spoke with Speed Queen tech line and the noise rotating drum by hand is normal. It is the ball bearings in the balance ring tumbling. Per Speed Queen the suggest replacing the front cover, bearing support, and inner basket. ; ordrng 1 804376P (Basket kit) and 1 Unkown (Bearing support) and 1 Unkown (Front cover)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW335ASN1WW

Near Arcanum, OH 45304

Kevin

Job Details: 05/24/2021

"Unit is acting up, was able to perform all normal functions through smart hq, but again when using control jog unit not performing as noted. Ordering new main control.; ordrng 1 WH22X29556 (Main control)"

We serviced a

ELECTROLUX DBL WALL OVEN

Model GLEB30T8CBA

Near Greenville, OH 45331

Kevin

Job Details: 05/24/2021

"Found no voltage going to lower bake element, when preheating broil is working. Ordering new bake element due to age and relay board with transformer for upper oven. Lower oven works ok.; ordrng 1 318022002 (Relay board with transformer) and 1 318255006 (Bake element)"

We serviced a

HAIER MICROWAVE

Model HMV1472BHS

Near Springboro, OH 45066

Sam

Job Details: 05/24/2021

"Inspected the unit and found A blown fuse and failed door switches. Installed three new door switches and fuse. Ran a test cycle in the unit ran for 30 seconds and heated without any issues. Upon opening the door the fuse blew again. The unit has some form of short in the microwave causing it to blow the fuse. requesting authorization and ordering parts. ; rqstng P&A on 1 WB18X28952 (Main harness) and 1 WB02X28923 (Noise filter) and 1 WB56X33745 (Control) and 1 WB56X29032 (Door), used 2 5304509460 (Switch), and 1 5304509459 (Switch) from stock, states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060UG/AA

Near Dayton, OH 45424

Brad Anders

Job Details: 05/24/2021

"Found water valve not opening properly, ordered water valve.Ticket number- 4159571618; "

We serviced a

WHIRLPOOL WASHER

Model WTW6600SW2

Near Springfield, OH 45502

Brad Anders

Job Details: 05/24/2021

"Found tub and spin basket loose, making loud noise during spin, control not responding properly, RPS sensor not communicating with control. ordered control, inner and outer tub assembly, and RPS sensor. Located in the kitchen, manufactured 15 years ago.; rqstng P&A on 1 8572660 (Tub assembly) and 1 W10296143 (Spin basket) and 1 W10189966 (Control) and 1 W10183157 (RPS assembly)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1425VV

Near Dayton, OH 45405

Tim

Job Details: 05/21/2021

"Adjusted freezer fan. If unit still has issues we need to order a new freezer fan, defrost sensor and control."

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Dayton, OH 45402

Tim

Job Details: 05/21/2021

Checked unit over and customer had top shelf completely stuffed full of food keeping airflow from getting to the icemaker. Advised customer to leave part of top shelf empty so that the icemaker could get plenty of airflow. Adjusted auger motor. Checks OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2NHGXTL00

Near Dayton, OH 45406

Tim

Job Details: 05/21/2021

"Condenser fan not running. Neither side is cooling and the compressor is extremely hot to touch. No frost pattern on evaporator. Unit has sealed system leak. Needs a compressor, condenser fan, evaporator and dye drier. No repair due to cost. Auth#3217-4585-1404"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFC

Near Dayton, OH 45402

Tim

Job Details: 05/21/2021

Fixed door spring and removed cover and installed mounting brackets again. Checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LF9

Near Kettering, OH 45429

Tim

Job Details: 05/21/2021

Defrosted ice maker and cleared drain out. Shifted heater and defrost thermostat. Tested ice maker and its cycling and filling with water. Lower icemaker isnt cycling. Needs new ice maker. No repair for lower icemaker now.

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Dayton, OH 45459

Tim

Job Details: 05/21/2021

Cleared drain tub and adjusted door lock. Checks ok

We serviced a

GE LAUNDRY CENTER

Model WSM2700HBWWW

Near Dayton, OH 45459

Tim

Job Details: 05/21/2021

Checked unit over found that the unit needs a new transmission due to snapped upper shaft. No repair due to the cost

We serviced a

THERMADOR OVEN /MICRO COMB

Model MCM-255

Near Woodbourne-Hyde Park, OH 45459

Tim

Job Details: 05/21/2021

Checked unit over found that the unit needs new thermostat and display control due to being shorted out. Parts are NLA. No repair possible.

We serviced a

KITCHEN AID DISHWASHER

Model KDFE304DSS0

Near Dayton, OH 45429

Tim

Job Details: 05/21/2021

Cleared drain pump. Checks ok

We serviced a

SAMSUNG DRYER

Model DV48J7770EP/A2

Near Dayton, OH 45458

Tim

Job Details: 05/21/2021

Replaced idler. Checks ok; used 1 DE634A () from stock

We serviced a

SAMSUNG DRYER

Model DV405ETPAWR/AA

Near Centerville, OH 45459

Tim

Job Details: 05/21/2021

Disassembled unit and cleaned blower housing. Replaced shorted heater. Checks ok; used 1 DE486A () from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Dayton, OH 45458

Tim

Job Details: 05/21/2021

Bail arm not inserted into lock for on and off position.

We serviced a

ELECTROLUX COOKTOP

Model EW36EC55GS1

Near Dayton, OH 45458

Tim

Job Details: 05/21/2021

"Checked unit over found that the control is shorted and not responding. Needs new control, touchpad relay and touchpad. Parts are NLA. Called and spoke to HBW about replacement. Auth#2461-4665-9249"

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Moraine, OH 45439

Tim

Job Details: 05/21/2021

Replaced parts listed. Checks ok

We serviced a

JENN AIR REFRIGERATOR

Model JCB2282HTW

Near Bellefontaine, OH 43311

Steve

Job Details: 05/21/2021

Installed valve and new icemaker. No signs of leaks. Customer water pressure to refrigerator is very low not allowing icemaker to fill properly

We serviced a

GE LAUNDRY CENTER

Model WSM2700HBWWW

Near Dayton, OH 45459

Tim

Job Details: 05/21/2021

Checked unit over found loose blower wheel. Disassembled and tightened down wheel. Checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWG

Near Huntsville, OH 43324

Steve

Job Details: 05/21/2021

Unit not cooling due to not having refrigerant. Charged system. Unit cooling coil at -5 degrees. ; used 1 5303305677 (Filter) from stock

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Huntsville, OH 43324

Steve

Job Details: 05/21/2021

File #7730723137. Spoke with Senior Tech T.J at Whirlpool. Unit is non repairable. Spoke with Lori at Lowes service advantage. Customer will be contacted within 2 business days

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FBS00

Near Troy, OH 45373

Steve

Job Details: 05/21/2021

Unit not dispensing ice due to stripped drive shaft. Installed ice bucket drive shaft. Unit dispensing Ice ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Pleasant Hill, OH 45359

Steve

Job Details: 05/21/2021

Installed new auger motor with accessories and new divider. Unit is dispensing ice properly

We serviced a

KITCHEN AID DISHWASHER

Model KDTM354EBS2

Near Troy, OH 45373

Steve

Job Details: 05/21/2021

Installed new spray manifold and retainer clip

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB0

Near Urbana, OH 43078

Steve

Job Details: 05/21/2021

71 66 heat disabled error and water level error. 71 error disabled heat due to wash motor not circulating due to broken impeller on motor.

We serviced a

LG RANGE

Model LRE3061BD/00

Near Middletown, OH 45042

Steve G

Job Details: 05/21/2021

Install new outer glass panel and inner panel.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Dayton, OH 45416

Shawn H

Job Details: 05/21/2021

"Customer stated that unit wont spin and clothes are soaking wet. Forced unit into drain and its not draining. This is why it wont spin. Inspected unit and found clothing stuck in drain pump causing no drain. Removed tub to access and removed clothing from pump. Calibrated unit and ran to test. Unit is operating as it should. All ok. Advised customer on proper loading, cycle selection, and use of laundry bags for small/delicate items."

We serviced a

MIDEA DISHWASHER

Model MDT24H3AST

Near Mason, OH 45040

Steve G

Job Details: 05/21/2021

Installed new lock assembly. Cycled

We serviced a

ELECTROLUX DRYER

Model EWMED70JSS0

Near Dayton, OH 45414

Shawn H

Job Details: 05/21/2021

Customer stated that after drying rugs unit wont tumble and just hums. Cannot turn drum by hand. Removed front and found nothing in blower housing causing it to lock up. Freed motor by hand and cleared unit of lint. Reassembled and ran to test. Motor is starting fine each time. Unit is heating and is quiet. All ok. Please mail out receipt.

We serviced a

WHIRLPOOL WASHER

Model WFW8400TW00

Near Dayton, OH 45426

Shawn H

Job Details: 05/21/2021

"Customer states that unit isnt finishing out cycles and shows F21 error. F21 is a long drain error. Ran diagnostics to check for errors. F21 long drain, F33 pump system drive error codes present. Removed lower panel and inspected pump. Nothing in pump. Replaced pump and ran to test. All ok. Unit is draining out at a good pace now. Unit is advancing on as it should."

We serviced a

HOTPOINT WASHER

Model HTW200ASK0WW

Near Dayton, OH 45426

Shawn H

Job Details: 05/21/2021

"Installed new control and ran unit to test. Unit still isnt sensing lid closed. Installed new lid lock and latch, removed board and reinstalled old. Ran to test. Unit is now operating as it should. Tech did not change latch at last visit and unit wouldnt sense without new style latch. New latch is magnetic. Unit is good to go now. All ok. Please mail out receipt."

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSR/AA

Near Brookville, OH 45309

Shawn H

Job Details: 05/21/2021

Customer states that unit has ice in the bottom of the freezer and water leaking from underneath. Leaking water and ice are both from a clogged defrost drain. Cleared drain and installed leak kit. All ok. ; used 1 DA82-01415A (Leak kit) from stock

We serviced a

WHIRLPOOL RANGE

Model RF263LXTQ2

Near Miamisburg, OH 45342

Sam

Job Details: 05/21/2021

Replaced parts, unit tested okay.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2572VEW00

Near Miamisburg, OH 45342

Sam

Job Details: 05/21/2021

"Unit is located in a business lunch break room. Inspected the unit and found the compressor kicking on and pulling 5.0 A but then shortly after dropping under .20 A. The fan in the freezer section function properly and was running. Both the fresh food section in the freezer section were above room temperature. The compressor is warm to touch and the condenser/compressor fan was running. They are going to replace the unit. All checks OK"

We serviced a

GE WALL OVEN

Model JB640DR4WW

Near Miamisburg, OH 45342

Sam

Job Details: 05/21/2021

Inspected the unit and found the board not consistently activating the relays. Provided estimate and approved. Installed board and temperature sensor the customer had purchased. Ran a test cycle and all checks ok.

We serviced a

GE RANGE

Model JS760SL5SS

Near Springboro, OH 45066

Sam

Job Details: 05/21/2021

Customer complaint was that the back left of the glass cooktop seems to squeak or has a little bit of a bounce to it. Inspected the back and the glass cooktop and found everything as normal for the design of this unit. I demonstrated this to the customer showing that both sides are the same and there are no issues with unit. All checks OK.

We serviced a

KENMORE WASHER

Model 110.470896

Near Springboro, OH 45066

Sam

Job Details: 05/21/2021

Inspected the unit and found an error code for long drain and no fill. Found the hot water valve turned off. Showed this to the customer and they said they typically leave the hot water valve off and only run on cold. Customer is aware of the error code in the potential issues with having a hot water valve turned off. Cleaned out the drain pump filter and ran a test cycle unit is fine with water and draining properly. All checks OK

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Lebanon, OH 45036

Sam

Job Details: 05/21/2021

Replaced parts, unit tested okay.

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Lebanon, OH 45036

Sam

Job Details: 05/21/2021

Inspected the unit and found ice built up in the freezer section. Found the door gasket not sealed due to insulation blocking the door. Removed insulation and advised the customer to defrost the unit for 24 hours. All checks ok.

We serviced a

GE BEVERAGE CENTER

Model PVS06BSPSS

Near Versailles, OH 45380

Kevin

Job Details: 05/21/2021

Changed out door. Showed customer.

We serviced a

MAYTAG DRYER - ELECTRIC

Model MEDC215EW1

Near Franklin, OH 45005

Sam

Job Details: 05/21/2021

Inspected the unit and found wire harness damaged and fuse shorted out. Made adjustments and ran a test cycle. All checks OK; used 1 279816 (Cutoff) from stock