Local Reviews
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Kevin M.
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Found bad sensor on the ice maker replaced ice maker; used 1 243297606 (IMK) from stock
Steve G.
WASHER MAYTAG MVWX500XW0 Customer states that the unit has water in after the cycles. Tech ran thru the washer When the tech tried to put unit into diag/calibration mode it would not go thru the cycles. Tech looked under the unit and noticed that the gear case has been leaking. Approx age 14 1/2 calls under same autho number; rqstng P&A on 1 W10276397 (pump) and 1 WPW10006355 (actuator) and 1 WPW10393448 (CONTROL) and 1 WPW10721967 (PULLEY) and 1 WPW10836348 (MOTOR) and 1 WPW11132267 (GEAR CASE)
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed new control board and sensor send checks OK
Kevin M.
REFRIGERATOR SAMSUNG RS265TDRS/XAA02 Cleaned out bucket and adjusted the ice maker and checks ok instructed cust to clean bucket occasionally
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Fill tube frozen cleaned out and insulated the tubing. checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Unit needs main brd cust going to go look at getting unit
Shawn M.
WASHER MAYTAG MVWX700XL2 Found as I send washer through the cycle with cold water was getting some sudsing and bubbling in the washer informed customer to try to run it through a clean cycle to see if that helps washer is acting like there is still water in it wanting to drain when there is knocked IÕve checked the pressure hose is clear everything else seems to be fine if you power off unit and put into a drain spin it will take off and go into a dream but only if you power off unit
Brad A.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Installed new heater, motor evap assembly, and main control. Unit is working properly. All operations test ok."
Brad A.
WASHER SAMSUNG WA40J3000AW/A2 "Installed new lid lock, control board, and run capacitor. Unit is working properly. All operations test ok."
Kevin S.
WASHER SAMSUNG WV55M9600AV1/A5 "Customer claims unit display LC error code 3-4 times over a period of 2yrs since she owned it, however never noticed any water leaking onto the floor. Some water residue is seen on inner frame, possibly from too much soap or over sudsing. Checked old leak sensors were ok. Went ahead and replaced both sensors. Ran quick wash test on both units. Bottom unit ran without issue and no leaks. Top unit giving an 1dc4 error code which is the door switch for upper washer. STG app said to check the switch fo 0 to .3 ohms with the door closed and hitting the power button. I didnt get any continuity or reading. The latch definitely will not engage out however if pulled outward the unit will retract the latch. Will replace switch and latch; schdld next appmnt for 2/28 THU !"
Kevin S.
COOKTOP FRIGIDAIRE FFEC3024LBB Replaced switch on unit. Tested all 4 burners on cooktop working properly. Unit checks ok.
Brad A.
WASHER SAMSUNG WA50F9A6DSW/A2 "Installed new lid, unit checks ok."
Kevin S.
REFRIGERATOR GE GTE16DTHCRWW "Upon arrival unit is running but not cooling. This is a brand new unit that has not been used in an apartment unit that has not been rented out according to property manager. Checked that lights, both evap and condenser fan is running. Compressor is running, warm to the touch, hooked up wall amp meter pulling .8 down to .65A draw. Cold control will turn unit on and off. No frost pattern at all, Unit has a sealed system issue will order dryer filter.; ordrng 1 WR86X96 (drier)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Mullion is broken need to replace and cover cust pd $75 deductible; rqstng P&A on 1 W10827015 (cover) and 1 WP12722803B (rail-mulln)
Brad A.
WASHER WHIRLPOOL WTW5000DW1 "Unit is not spinning out properly, when cycle is completed the customer has to spin the clothes out a second time to get them finished. Lock does not release every time after cycle is finished. Ordered control board.; ordrng 1 W11116590 (cntrl-elec)"
Tim R.
DRYER MAYTAG MEDX655DW1 Replaced thermal fuse. Checks ok; used 1 3392519 (FUSE) from stock
Tim R.
RANGE LG LRE304538B/01 Checked unit over found that the touchpad wasnÕt working for the front left and rear left burners. Parts NLA 383EW1N006N
Tim R.
WASHER WHIRLPOOL GHW9150TW1 Checked unit over found that the unit needs tub assembly. No repair per Vendor.
Tim R.
MICROWAVE WHIRLPOOL WMH32519HV1 Unit not heating and door has to be lifted to close. Needs magnetron and transformer and door. Vendor putting into replacement options.
Tim R.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced motor. Checks ok
Tim R.
WASHER SAMSUNG WA45M7050AW/A4 Checked unit over found unit not sending power to the drain pump. Needs control. Customer to decide on repair
Tim R.
DRYER MAYTAG MED5620TQ0 Cleared out debris from around blower wheel. Secured blower wheel checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413 US1A Replaced broken latch. Checks ok.
Tim R.
RANGE KENMORE 790.463544 Checked unit over found shorted control. Not sending power to the bake or broil element. No repair per customer.
Tim R.
DISHWASHER GE GDF520PGJ0WW Replaced hinges and door assembly. Checks ok.
Steve M.
FREEZER FRIGIDAIRE FFTR1814TB0 "Fridge is not running. Found bad thermostat. Installed parts listed, fridge is running properly.; used 1 241537103 (COLD CONTROL) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Left door not closing. Found auto door closer came loose causing door to bind. Re secured door closer. Doors closing properly.
Steve M.
REFRIGERATOR SAMSUNG RF22KREDBSG/AA #4149600222 Samsung ticketIcemaker not cycling. Installed y clips. Adjusted filll tube and sealed icebox.No major ice build up. Several cubed were lodged and needed removed ; used 1 DA82-02367A (Y CLIP) from stock
Steve M.
DISHWASHER SAMSUNG DW80J7550UG/AA Kent pre auth prq1539847. Unit not draining. Replace parts listed dishwasher running properly. ; used 1 DD31-00016A (DRAIN PUMP) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed parts listed. All lighting working properly
Steve G.
WASHER SAMSUNG WF45H8300AG/A2 "Customer states that the unit sounds like a freight train. Did spin the unit and could hear and see that the tub was not round. Causing the rear bearing to rip and water to get into the bearing. Did show customer that the tub was not round. Verbal est. for the door boot, rear tub front tub, labor. 1k. Customer not repairing the unit."
Steve G.
WASHER LG WM5000HVA Customer states that the unit is leaking. Found that the coin collector was not screwed on all the way. The customer did have unit on a wood built platform. The leaking did cause unit to warp and bubble up. While pulling the unit out the base caught the base of the wood. Adv cust.
Steve G.
WASHER MAYTAG MVWB865GW0 Customer states that the unit is loud when it fills up. Installed new water valve assy. Cold valve not opening up all the way.; pckd up 1 WPW11165546 (WATER VALVE)
Steve G.
REFRIGERATOR WHIRLPOOL GB2FHDXWS03 Customer states that the unit is leaking. Upon arrival the customer had the unit out and tech did not move back do to not having wheels and did not want to scratch the floor. Thawed out the freezer evap drain line. Clear the duck bill. Flush with hot water. Test ok.
Steve G.
DRYER WHIRLPOOL WED9750WW0 Customer states that the unit is not drying. Tech found a burnt wire from the thermal cut off to the cycling thermostat. Repaired wire test ok.
Steve G.
WASHER MAYTAG MVWB750WQ0 Customer had an error code of 51.. Tech spun the drum by hand and noticed that the tub bearing was bad. Customer needs outer tub stater and rotor. Customer is not repairing the unit.
Shawn M.
WASHER WHIRLPOOL WTW7500GC0 Found that the cold water valve is not opening for the main wash just humming replaced water valve washer seems to be working fine at this time; used 1 W11165546 (WATER VALVE) from stock
Shawn M.
WASHER GE GTW460ASJ5WW Replace control board wash machine seems to be working fine at this time
Shawn M.
WASHER KITCHENAID KAWS750GQ0 Found the plug was not in the outlet all the way pushed in all the way washer is now working fine
Shawn M.
REFRIGERATOR FRIGIDAIRE FFSS2314QSBA Found that the flapper on the ice chute had come loose allowing moisture to build re-installed flapper properly everything is now working fine
Tim R.
WASHER ROPER 110.295228 Upon arrival, the model/serial tag did not match what was on the service contract. Called vendor. Customer declined repair on washer.
Shaun S.
DISHWASHER BOSCH SHP865WF5N/11 "Upon arrival tech found that call was placed not for unit leaking, but there was a accessory part was laying in top basket, sprayer is optional part if u want to wash tall pots and pans, explained to customer, ran and checked out, unit checks ok"
Shaun S.
WASHER GE GTW330ASK4WW "Upon arrival found that cold water inlet screen was blocked with sediment, cleaned screen and valve, unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL WRF997SDDM00 "Upon arrival found that unit not working properly, customer had another main control that was given to them with previous customer, tech installed ran and tested"
Kevin S.
RANGE SAMSUNG NE59J7850WG/AA "Connected unit to power, checked interface, lights, bake and broil functions and cooktop all working ok. Unit has some cosmetic damage to right hand side but doesnt affect bottom storage drawer. Unit checks ok."
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Replaced freezer door seal. Checks OK ; ordrng 1 241786010(TSDN) (gasket-frzr door)
Steve M.
WASHER MAYTAG MVWB835DW3 F6E2 communications error.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL)
Kevin M.
REFRIGERATOR SAMSUNG RF268ACWP/XAA Ice bucket broken Part is NLA
Steve M.
WASHER WHIRLPOOL WFW8540FW Door lock not function and door seal leaking; ordrng 1 W11106747 (bellow) and 1 WPW10443885 (door lock)
Kevin M.
REFRIGERATOR GE PFSS5RKZASS Found bad relay on the brd installed new brd; pckd up 1 WR55X11098 (board asm main contr)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Lights & switches are all working at this time calling tech line - Chris- checked connection on the main brd lights are working good at this time
Steve M.
WASHER WHIRLPOOL WTW4816FW U it will not start; ordrd 1 W10890624 (motor-drve) and 1 W11170319 (MAIN)
Kevin M.
REFRIGERATOR FRIGIDAIRE GLRSF266JB0 Unit has a refrigerant leak called Warranty Co and they are putting unit into Options - auth #107CCBM cust will here from them by Friday
Steve G.
MICROWAVE FRIGIDAIRE FGMV176NTF Last time out found that the inline fuse was blown. Installed new fuse and cycled. ; ordrng 1 5304509451TS (FUSE)
Brad A.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Installed new door switch and freezer door upper hinge, unit is working properly."
Steve G.
DISHWASHER MAYTAG MDB8959SBS2 Customer states that when he taps on any cycle it does not come on but another cycle comes on. Customer needs console Per rob please order part; saved tckt
Steve G.
RANGE FRIGIDAIRE FEF336BGWD Customer states that when they try to bake the thermostat know just spins. Also the selector switch know is melted on and will not come off. ; ordrng 1 316032405 (thermostat) and 1 316109600 (knob)
Brad A.
REFRIGERATOR SAMSUNG RF26XAERS/XAA "Found temperature in freezer and fresh food sections normal. Unit is working properly.Called home buyers and spoke to Evan, informed him that unit is working properly. Was told that we could charge them for the service call."
Steve G.
DRYER SAMSUNG DV5451AEW/DAY 03 "Customer states that the unit is not heating.. found that the heating element is out. Installed new heater assy cycled. Clean out the base of the unit due to large amounts of lint. Did show the customer that the dryer had a fire in the unit from the heat and lint not escaping. After cleaning out the unit did cycle the unit, unit did start to heat. ADV customer not to use the unit until the house vent is properly cleaned out with a snake. Adv customer that is is a fire hazard. ; ordrng 1 DC97-14486ATS (HEATER)"
Shawn M.
REFRIGERATOR FRIGIDAIRE FGTR1842TD1 Need to order sound deafening pads to try to get the bubbling noise out of the refrigeration lines on a Frigidaire refrigerator; ordrng 4 5303307583 (sound dampening pa)s
Shawn M.
MICROWAVE SAMSUNG ME20H705MSS Found the thermostat on the upper part of the microwave was melted ordering new thermostat; ordrng 1 DE47-20060A (thermostat switch)
Shawn M.
MICROWAVE MAYTAG MMV5208WS-1 Found the microwave thinks the door is closed. ordering microswitches; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)
Shaun S.
DISHWASHER GE GDF610PMJ2ES Believe leak is coming from soap disp gasket or from vent gasket; ordrng 1 WD08X22476 (gasket vent) and 1 WD12X24058 (SOAP DISP)
Shaun S.
REFRIGERATOR FRIGIDAIRE FPHB2899LF3 "H O L D on ordering part for customer, still debating on weather to fix or replace says she is going to speak to HansbargerÕs her insurance, and her husband before making decision; ordrng 1 241577505 (invertor)"
Shaun S.
REFRIGERATOR KITCHENAID KFFS20EYWH00 "Upon arrival tech cleared drain and all ice from bottom of unit, installed heat probe on unit, ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Unit has been plugged in over 72 hours, unit is cooling to proper temps. Connected unit to water, dispensing ok however the icemaker is not working. Checked for voltage to IM ok, will replace. ; ordrng 1 WPW10300022 (icemaker)"
Kevin S.
COOKTOP FRIGIDAIRE FFEC3024LBB Found shorted L1 on the switch to top left burner. Will order new switch.; ordrng 1 305458905 (switch)
Kevin S.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Unit has been plugged in over 72 hours, unit is cooling to proper temps. Connected unit to water, dispensing ok however the icemaker is not working. Checked for voltage to IM ok, will replace. ; ordrng 1 WPW10300022 (icemaker)"
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Mullion wonÕt hinge like it should needs replaced -called Vendor - John okd repair; ordrng 1 DA97-07661A (MULLION)
Kevin M.
REFRIGERATOR KENMORE 25370504614 Found open T-stat okd repair per Tare ordered part; ordrng 1 241537103 (control-temperature)
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Needs repaired per ice bulletin plus needs counter depth bucket; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA97-13718C (IMK) and 1 DA97-14504C (BUCKET)
Kevin M.
REFRIGERATOR SAMSUNG ELECTRON RF31FMEDBBC/AA ThereÕs a bulletin on the icemaker Im ordering new icemaker, bucket, clips, and filter housing due to dripping in FF section; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA97-13850D (FILTER HOUSING) and 1 DA97-14474C (BUCKET) and 1 DA97-15217D (IMK)
Brad A.
MICROWAVE LG LMC1575ST "Found unit not heating. Found proper voltage at inverter board, ordered board and magnetron.; ordrng 1 AJJ75138516 (SUPPORTER ASSEMBLY PCB) and 1 EAS61382907 (MAGNETRON)"
Brad A.
DISHWASHER SAMSUNG DW80K7050US/AA "Found unit damaged, needs new base, door liner, hinge guide.; rqstng P&A on 1 DD61-00207A (HINGE LINK) and 1 DD82-01306A (BASE) and 1 DD82-01326A (DOOR LINER)"
Tim R.
WASHER SAMSUNG WF45N5300AW/US Talked with Carlos at Samsung. Ran through all the tested and checked error codes. There was only one error code for door lock issues. Unit was spinning at high speed and agitating properly. Samsung ran unit through recalibration said everything should be good. All tests passed.
Tim R.
DRYER MAYTAG MEDC400VW0 Replaced thermal fuse. Checks ok.; used 1 3392519 (FUSE) from stock
Tim R.
MICROWAVE SAMSUNG ME21M706BAG Replaced door checks ok.
Tim R.
WASHER SAMSUNG n/a Cleared out the drain and the drain tube. Multiple times due to lots of debris in Tub area. Checks ok.
Tim R.
DISHWASHER GE GDT655SMJ4ES Replaced control. Checks ok.
Tim R.
WASHER SAMSUNG WF210ANW/XAA Replaced drain pump. Checks ok.; pckd up 1 DC31-00054A (drain pump)
Tim R.
DISHWASHER BOSCH DWHD650GPR/32 Needs sump assembley and motor. Due to leak around base. No repair. Replacing unit
Tim R.
WASHER KENMORE 110.229741 Removed case and reinstalled case properly. Checks OK
Tim R.
RANGE WHIRLPOOL RF374PXDQ0 Checked unit over found two broken infinite switches a busted door handle and touchpad and control. Two shorted out burner elements. This is due to abuse and bugs not normal wear and tear.
Tim R.
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Replaced main control and door switch. Checks ok.
Tim R.
REFRIGERATOR GE GNE29GMKHES Cleared out frozen fill tub. Checks ok.
Tim R.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced broken waterline in door. Checks ok.
Tim R.
DISHWASHER BOSCH SHE68T55UC/01 Replaced power cord. Ok.
Tim R.
WASHER WHIRLPOOL WFW5620HW0 "Checked unit over found that the water valve was shorted. Replaced water valve, checks ok.; ordrng 1 W11036928(TS) (FILL VALVE)"
Tim R.
RANGE TAPPAN TEF326FSD Unit needs new heating element. does not want to do repair
Tim R.
RANGE WHIRLPOOL WFG320M0BW2 Instructed customer on usage. Checks ok.
Tim R.
WASHER FRIGIDAIRE FAFW4011LW0 Unit needs control. Due to multiple cycles not working. Filling with both hot and cold. No repair.
Tim R.
REFRIGERATOR WHIRLPOOL ED22LFX6W00 Checked unit over found that the. Compressor was running but the unit wasnÕt cooling. No repair
Tim R.
WASHER SAMSUNG WA40J3000AWAA Replaced control and fixed broken wire on capacitor. Checks ok.; pckd up 1 DC92-01739A (CONTROL)
Tim R.
WASHER LG WT1150CW Checked unit over found that the unit needed reprogrammed and recalibrated. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FDB4315LFC2 Replaced fill valve. Checks ok.; pckd up 1 154637401 (valve)
Tim R.
DRYER WHIRLPOOL GEW9250PW0 Checked unit over found shorted control. No repair. Customer to think about.
Tim R.
DISHWASHER WHIRLPOOL GU1200XTKS0 Checked unit over found broken upper rack and door misaligned causing unit to leak.
Tim R.
WASHER FRIGIDAIRE FWT445GES2 Wired up new door switch per the wiring diagram. Customer to test when power comes back on.; pckd up 1 131763256 (DOOR SWITCH )
Tim R.
DRYER ESTATE n/a Replaced timer. Checks ok.; used 1 W10185970 (TIMER) from stock
Tim R.
REFRIGERATOR GE GSS22IFRECC Shorted control and condenser fan. Customer to decide on repair.
Tim R.
WASHER WHIRLPOOL MVWB766FW1 Checked unit over found fill valve was not filling properly replaced fill valve checks OK; used 1 W11165546 (WATER VALVE) from stock
Tim R.
RANGE SAMSUNG FE710DRS/XAA Replaced oven sensors. Checks ok.; pckd up 1 DG32-00002B (OVEN SENSOR) and 1 DG32-00004C (OVEN SENSOR)
Tim R.
WASHER WHIRLPOOL RAS8244KQ0 Checked unit over found that the gear case was leaking and motor was extremely hot after just a couple mins of running. Warranty Co. putting into options.
Tim R.
WASHER WHIRLPOOL WTW5700SW0 Replaced lid switch. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Replaced cracked fill valve. Checks ok.; used 1 W11210459 (VALVE) from stock
Tim R.
DRYER MAYTAG MEDB880BW0 Checked unit over found unit didnÕt need control. Unit was heating up properly and the vents were plugged. Instructed customer to clean vents.
Tim R.
WASHER WHIRLPOOL WTW4616FW1 Checked unit over found broken wire on capacitor. Repaired wire. Recalibrated and instructed customer on loading.
Tim R.
RANGE FRIGIDAIRE PLCF489CCC Checked unit over needs spark module and ignition switch. No repair at the moment
Tim R.
RANGE FRIGIDAIRE FEF326ASM Replaced control and overlay. Checks ok.
Tim R.
REFRIGERATOR GE GSS22IFRECC Replaced control and condenser fan due to unit over heating and condenser fan not running. Checks ok.; pckd up 1 WR55X10942 (bd asm main control) and 1 WR60X10220 (condensor)
Tim R.
OVEN WHIRLPOOL BF385PEEW0 Replaced ignitor. Checks ok; used 1 W11176454 (IGNITOR) from stock
Tim R.
WASHER LG WT1101CW Checked unit over and found unit would not run through a spin cycle. Reset and re-calibrate in control board. Tested unit ran completely through spin cycle no error code no issues.
Tim R.
WASHER MAYTAG MVWX655DW0 No display unit wonÕt start. Replaced control. Checks ok.; pckd up 1 W10625696 (cntrl-elec)
Tim R.
REFRIGERATOR GE GSS20IETGBB Cleared frozen water line and ice build up in ice maker. Checks ok.
Tim R.
REFRIGERATOR KITCHENAID KFIS20XVMS5 Replaced control. Checks ok.; pckd up 1 W10312695 (cntrl-elec)
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QW4A Unit will not start had error codes on screen . Recommend UI and main; ordrng 1 5304496525 (console assembly) and 1 5304504782 (board)
Tim R.
WASHER WHIRLPOOL WTW8900BC Needs inner and outer tub due to noise and leak. Replacement options.
Steve M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Icemaker is not dispensing; ordrng 1 AUGER ASSY and 1 DISPENSER ASSY
Tim R.
MICROWAVE WHIRLPOOL WMH53520CE4 Checked unit over found broken door latch and start button not responding. Warranty co. putting into replacement options.
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed comp. starts then stops.;
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Unit taking too long to dry. Top of dryer is burning hot. Found heater assembly shorted to to case. Installed new heater. Unit heating properly.; used 1 D510329P (TS) (HEATER) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Unit is not cooling properly . Unit leaking oil at comp hi side condenser joint; ordrng 1 FILTER DRIER
Steve M.
DRYER ELECTROLUX EFMG517SIW0 Noisy operation. unit not heating. Installed new igniter.Found several loose cabinet areas. Tightened burner tube assembly. Unit is running properly with no noise.; used 1 137524000 (TS) (IGNITER) from stock
Steve M.
WASHER SAMSUNG WA45M7050AW/A4 Unit making a loud noise in spin.. found shifter motor not fully engaging. Adjusted shifter cable. Unit is operating properlyTicket#4149553862
Steve M.
REFRIGERATOR LG LMXS30776S/00 Display is peeling.; ordrng 1 ACQ85430286 (DISPENSER )
Steve M.
WASHER SAMSUNG WA48J7770AP/A2 "Unit still going off balance. UB error. Installed new main PCB with mems sensor and shifter.Kayla gave autho for add labor for GEARCASE. Same pre auth as before, it is just updated; used 1 DC31-00090B. (TS) (MOTOR) from stock, ordrd 1 DC97-15494E (GEARCASE)"
Steve M.
DISHWASHER MAYTAG MDB8959SFZ Lower spray arm wonÕt stay on. Keeps falling off. Installed new spray arm and manifold. Dishwasher working properly.
Steve M.
DRYER LG DLEX7177RM "Noisy operation. Found broken support roller and bad belt. Replaced both. Unit running properly ; used 1 4400EL2001A (BELT), and 1 4581EL3001A (SUPPORT ROLLER) from stock"
Steve M.
DRYER GE GTD33EASK0WW Warranty Noisy running. Needs motor and blower ASSY; ordrng 1 BLOWERMOTORASSY and 1 DRIVEMOTOR
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Recharged system. Fridge cooling properly.
Steve M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Installed parts listed. Fridge dispensing ice properly.
Steve M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 "Installed parts listed repaired leak at compressor, recharged system."
Steve M.
FREEZER HAIER IF71CM33NW There is a sealed system issue and the unit is R 600. Called retailer they are replacing the unit contacting the customer in two business days
Steve M.
DRYER SAMSUNG DV40J3000EW/A2 Noisy operation. Installed new idler pulley. Dryer running properly.; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Lighting not working.; ordrd 1 W10830288 (cntrl-elec) and 1 W11205083 (LED LIGHT)
Steve M.
DRYER SAMSUNG DV40J3000EW/A2 Unit not heating. Found open heating element. Replaced heater. Dryer ok; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
DISHWASHER GE GDT655SSJSS Installed parts listed dishwasher is operating properly
Steve M.
RANGE FRIGIDAIRE FFGF3011LWD Install parts listed oven heating properly
Steve M.
REFRIGERATOR GE PYE22KSKJSS Installed parts listed ran through diagnostics and icemaker cycling properly
Steve M.
WASHER SAMSUNG WA56H9000AP/A2 Unit keeps going off balance. All systems and parts check OK through diagnostics. Installed new vibration sensor unit is spinning out properly.; used 1 DC93-00278B (TS) (MEMS SENSOR) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Unit is not running. Found noisy defrost timer not advancing . Installed new timer. Fridge is now running; used 1 241705102 (TIMER) from stock
Steve G.
DRYER SAMSUNG DV45K7600EW/A3 When the unit is running the units a loud squealing noise. Installed new idler pulley and reverse the door. Cycled; ordrng 1 DC93-0063ATS (IDLER PULLEY)
Steve G.
DISHWASHER WHIRLPOOL WDF530PLYW3 "Unit was not washing, clean out the filter and did show the customer how to , and the soap dispenser latch is broken. ; ordrd 1 WPW10329609 (SOAP DISP)"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Installed parts listed per Frigidaire
Steve G.
DISHWASHER WHIRLPOOL WDF530PLYW3 "Unit was not washing, clean out the filter and did show the customer how to , and the soap dispenser latch is broken. ; ordrd 1 WPW10329609 (SOAP DISP)"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Unit is still leaking water through dispenser assembly. New ice route seal has been installed. New icemaker and freezer door has been replaced.Took pictures and sent to warranty co.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Installed new gasket kit with icemaker filled tube sealed rear of fridge with Perma gum and installed main PCB; used 1 5305877995. (TS) (PERMAGUM ) from stock
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Performed service bulletin FB18-28R1 for noisy start up. Heater and bulkhead rattling completed service bulletin unit is operating properly
Steve G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer states that the unit is not washing. Unit starts up and drains out right away. Customer to have the unit out. ; ordrd 1 WPW11087376 (SUMP ASSY) and 1 WPW11305297 (BOARD)
Steve G.
WASHER MAYTAG FAV6800AWW "Customers states that the unit is not spinning or rinsing. On an empty load Customer needs bearings. The customer is not repairing, unit.."
Steve G.
WASHER SAMSUNG WA40J3000AW/AA Customer states that the unit is not spinning durning a wash cycle. But when she puts it on a spin cycle the unit spins out. ; ordrd 1 DC92-01739A (CONTROL )
Steve G.
RANGE GE JGSP42DET2WW "Customer states that the unit display is out and that the gas top does not ignite. Check power to the unit and unit has power. Removed the control and did see a cabinet fuse. Tech was not able to get to the fuse, hoping that the front cover between the top and the oven cavity would come off. Found that the unit has hidden screws and that the top of the unit has to come off. 2nd person is needed on return. ; rqstng P&A on 1 WB24T10140 (switch limit (l1)) and 1 WB27T10833 (CONTROL)"
Steve G.
DISHWASHER KITCHENAID KDTM4043SS0 Spoke to Katrina and adv her that the mold on the insulation is from the leaking from the suds. Per Katrina and Paul service manager mold is not covered. Katerina state to bill out for time and whey will contact the customer for an exchange.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Customers waterline froze up again tech to order icemaker and new fill tube; ordrd 1 241920103 (tube-water) and 1 243297606 (ice maker)
Steve G.
WASHER GE HTW240ASK4WS Customer states that when she closed the door the latch is catching on to the door lock. If you physically close the door the unit will latch. If you close the door gentle the door will not close all the way down. Made adjustment to the door catch ..
Steve G.
WASHER ELECTROLUX EFLS627UTT0 After talking to techline and going over several test they adv to replace the wire harness and the lock. Mike techline.. ; ordrng 1 5304519503 (MAIN BOARD)
Steve G.
REFRIGERATOR SAMSUNG RF4287ARS/XAA Erin techline ; ordrng 1 COMPRESSOR
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2322MBHA Customer states that the water was going all over the place. Found the the water dispenser water line came up out fo the position and was splashing . Reseated the water line. CycledAdvise Kyle.
Steve G.
WASHER SAMSUNG WA40J3000AW/AA Installed new main board. Cycled unit. Total came out lower then est.
Steve G.
OVEN KITCHENAID KODE500ESS02 Installed new main board and console assy. Cycled.
Steve G.
DRYER WHIRLPOOL WED8800YC0 Customer states that the unit is loud. Installed new idler pulley assy. Test ok.
Steve G.
DISHWASHER LG LDF5545ST "Customer had AU error code and unit had water at the bottom of the .... removed the unit from the hole and removed the flood sensor and dried up the base of the unit.. did notice that the unit was not leaking from the motor assy or the water valve. After reinstalling the float switch assy, check all of the hose connections. Took a mirror and inspect each seals around the motor assy. cycled the unit several times to try to locate the leak. Did notice that the customer had a sink issue, which could be back flowing into the dishwasher and over flowing from the sink."
Steve G.
REFRIGERATOR KENMORE 111.6120271 Customer states that unit is not cooling properly. Did have some ice build up in the freezer section.. fan was not running. ; rqstng P&A on 1 EVAP MOTOR WITH BLADE and 1 DEFROST TIMER
Steve G.
DRYER LG DLEX8100 "Customer states that the unit is leaking when she uses the steam. The door has some play, tech check the seal and screws Martin techline Techline states that if the gasket is cold is cold shrinks a little. When heat is added to the unit the gasket does not expand , causing the rubber gasket not to seal.Units are in the garage."
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Installed new ice maker up grade kit, clips and sealed all the gaps. Cycled ice maker."
Steve G.
DRYER LG DLEX2501W Customers unit is Loud when the unit is tumbling.. installed new right rear roller with shaft. ; ordrng 1 4581EL2002CTS (ROLLER/SHAFT)
Steve G.
DRYER MAYTAG MEDX6STBW1 Customer states that the unit keeps tripping the house breaker. Tech removed the terminal block cover and noticed that the unit cord was not installed right. The terminal block shorted out and caught fire. Adv company that warranty will not cover the issue and gave a verbal est of $300 to repair. They are not going to repair the unit. Did speak to Tonya at the store. Made her aware of the improper install of the cord. No stress clamp was installed.
Shawn M.
DRYER SPEED QUEEN ADEE9RGS175TW01 The parts were; ordrng 2 D510186 (PLUG HINGE HOLE)s
Steve G.
REFRIGERATOR SAMSUNG RF18HFENBSR Customer states that unit is leaking. Found the refrigerator sections ... thawed out the back wall and thawed out the defrost drain line. Flush out. Test ok
Shawn M.
REFRIGERATOR ROPER RT18AKXKQ09 Found that the refrigerator cuts on and off with the cooling ordering overload and thermostat; rqstng P&A on 1 WP2204605 (thermostat) and 1 WP4387938 (overload)
Steve G.
REFRIGERATOR SAMSUNG RF18HFENBSR Customer states that unit is leaking. Found the refrigerator sections ... thawed out the back wall and thawed out the defrost drain line. Flush out. Test ok
Steve G.
REFRIGERATOR FRIGIDAIRE FCFS201LFB3 Unit was not going into defrost mode. Thawed out the unit with steam and heat gun. Removed the entire top console and evap cover. Installed new bi-metal and heater. Reinstalled and in installed new defrost timer. Cycled unit and test ok.
Steve G.
REFRIGERATOR LG LFC25776ST/ 00 Customers lower ice maker is not cycling. Customer did install a new ice maker and unit did not make ice. Thawed out the water line. Cycled ice maker several times and unit started to fill.
Shawn M.
DISHWASHER FRIGIDAIRE FGID2479SF0A Found that the start button does not always function or engage may take you 3 to 4 to 5 times a pressing the button to get it to work; ordrng 1 117494801 (control panel)
Shawn M.
WASHER SPEED QUEEN AWN63RSN115TW01 Replace both main and drive control on washing machine everything seem to be fine when ahead and ran through a normal cycle washer went completely through waited around about 20 minutes after still no issues at that time customers gonna keep an eye on it for the rest of the night and if there is any issues let us know but at this moment everything seems to be working fine
Shawn M.
WASHER MAYTAG MVWC415EW1 Found it in the washer when it goes to go into a spin the gears are not engaging properly causing it to grind and make a loud noise ordering gear case in shift motor; rqstng P&A on 1 W10913953 (actuator) and 1 W11035747 (gearcase)
Shawn M.
DISHWASHER KITCHENAID KDFE204EBL0 Replace touch panel on top of dishwasher everything seems to be working fine at this time
Shawn M.
DRYER SAMSUNG DV45H7200EW/A2 Found that the heating element was burned out replaced heating element everything is now working fine; used 1 DC97-14486A (ELEMENT) from stock
Shawn M.
REFRIGERATOR ELECTROLUX EI23CS35KS4A Replaced the door refrigerator seems to be working fine at this time
Shawn M.
REFRIGERATOR ROPER RT18AKXKQ09 Found that the overload on the compressor was cracked on the right side installed new overload refrigerator seems to be working fine at this time did not use the thermostat
Shawn M.
WASHER WHIRLPOOL WTW4950XW2 Found there was two air codes one for an actuator motor one for a no fill found that the hot water valve is not opening and releasing hot water issues going to be in the hot water valve; ordrng 1 W10432353 (valve)
Shawn M.
WASHER LG WT1201CV Replaced all parts in reference to the error code. Still getting UE air code at this point is going to be unrepairable called Warranty Co. about washer they are going to look at options for the customer.
Shawn M.
WASHER GE WPRE6150H1WT Found that the pressure switch hose was stuck allowing water to fill up too high and go through the overflow and leak water down on the bottom drain pump everything else seems fine ran through a spin cycle did not hear any abnormal noises at this time customer is going to put through a clean cycle and then try washer if there is still issues call us
Shawn M.
MICROWAVE LG LMHM2237BD Replaced all parts microwave is now heating and working fine at this time
Shawn M.
DRYER SAMSUNG DV45H7000EW/A2 Found it the belt pulley had broken replaced belt pulley dryer is now functioning fine; used 1 DC93-00634A (IDLER PULLEY) from stock
Shawn M.
DRYER FRIGIDAIRE FFSE5115PA0 Found that the heating element had Sprung and broken I replaced heating element dryer is now working fine; used 1 134792700 (ELEMENT) from stock
Shawn M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Found at the fill tube on the icemaker was frozen over. Put Perma gum in the back to see if that would fix the freezing issue if not inform customer would need to replace water valve on a second trip
Shawn M.
REFRIGERATOR LG LFX28978SB Replaced all parts refrigerator seems to be working fine at this time
Shaun S.
WASHER LG WT5680HWA "Upon arrival found that top tub ring was not securely on and water splashing over side as it would go through spin cycle, tech repaired ran and checked out unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Upon arrival found that unit is working just fine, customer said since filter has been changed unit has been producing water out of disp tech will hold on to water tank in case customer calls back"
Shaun S.
WASHER AMANA NTW4516FW1 "Upon arrival found that inlet cold water not coming in with enough pressure, inlet screen on back of washer needed cleaned of rust build up, tech repaired, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 "Upon arrival found that water fill spout for imk in fridge was frozen up not allowing water to fill into imk, tech steamed out fill tube ran and tested incoming water, unit checks ok upon departure"
Shaun S.
WASHER GE GTW330ASK3WW "Upon arrival tech ran and tested unit on different cycle and found that settings didnÕt match up to board, found that timer knob was not attached properly to board for correct settings to be used, ran and checked out"
Shaun S.
WASHER AMANA LW8203W2 "Removed and replaced drain pump on unit, ran and tested unit, checks ok upon techs departure"
Shaun S.
REFRIGERATOR HAIER HT21TS85SP "Upon arrival found that fan blade had fallen off of evap motor, tech repaired fan blade and evap motor on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER SAMSUNG WV55M9600AV1/A5 Found that unit needs new leak sensors. Sensor check bad according to STG app ; ordrng 2 DC39-00057A (LEAK )s
Shaun S.
WASHER AMANA LW8203W2 Upon arrival found that water was on floor do to sink in which water drains overflows due to slow drainage in sink
Shaun S.
DISHWASHER GE GDF610PMJ2ES "Upon arrival found that unit was not leaking water, tech watched unit run for 45 min with no water on floor"
Shaun S.
DRYER WHIRLPOOL WED4800XQ3 "Upon arrival found that unit has a defective heating element on unit, replaced element ran and checked out, unit checks ok upon techs departure; used 1 279838 (ELEMENT) from stock"
Shaun S.
WASHER LG WT1101CW "Upon arrival tech was able to remove and replace pressure switch on, upon trying to change out clutch assm tech was unable to free or or from stator to make proper repair, upon inspection water has been leaking from unit and rusted the rotor and stator together on unit and cannot be free. In order to make proper repairs tech would need additional parts to complete job; rqstng P&A on 1 OUTERTUB and 1 ROTOR and 1 STATOR, states that autho needed"