Local Reviews
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Kevin S.
DRYER SAMSUNG DV42H5600EP/A3 Found heating element open and also thermal fuse. Element is a 3 wire only have 2 wire elements on truck stock.; rqstng P&A on 1 DC93-00154A (HEATING ELEMENT 3 WIRE)
Kevin S.
WASHER SAMSUNG WA52M7750AV/A4 "Lefthand hinge, is broke from lid support section, not strong enough, broke over general use. Ordering new lid assembly. Pics attached.; rqstng P&A on 1 DC97-18845S (LID ASSEMBLY)"
Brad A.
REFRIGERATOR LG LFXS26596S/00 Found icemaker in freezer section not cycling properly. Ordered new icemaker.; ordrng 1 AEQ73110217 (ICEMAKER )
Tim R.
RANGE AMANA AER6011VAB0 Replaced rear right and left switches and recalibrated oven. Checks ok.
Tim R.
WASHER WHIRLPOOL LTE5243DQ1 Cleared out drain pumps and tested. Checks ok
Tim R.
DISHWASHER SAMSUNG DW80K5050US Replaced control and display due to shortage. Checks ok
Tim R.
WASHER SAMSUNG WF45K6500AV/A2 Cleared drain pump and reset control. Checks ok
Tim R.
RANGE TAPPAN 31-2232-23/01 Repaired right rear burner and wiring. Instructed Tara breaker needs fixed. No power to oven.
Tim R.
ELECTRIC RANGE FRIGIDAIRE FGIF3036TFE Replaced parts listed. Checks ok
Tim R.
DRYER LG DLE2250W Repaired wiring to heater. Instructed customer to clean vents...
Steve M.
WALL OVEN FRIGIDAIRE FEB24S5ASA Door was stuck in self clean mode
Steve M.
REFRIG/SIDE-BY-S WHIRLPOOL WRS588FIHZ00 Icemaker is not working. Found broken power wire through door hinge. Repaired and re routed wiring to prevent excess stress on harness. Unit operating ok.
Steve M.
WASHER LG WM4270HVA Found several areas clogged in the drain system. Removed all debris. Unit draining properly.
Steve M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit leaking to poor connections at water fill line to tub. Secured all connections. Unit running properly.
Steve M.
WASHER WHIRLPOOL WTW6400SW2 F50 error. Motor error. Cannot see motor movement. Harness checks ok. Recommend PCB and sensor
Steve M.
WASHER MAYTAG MVWB835DW1 Unit will not drain due to faulty drain pump. RR pump. Unit running ok.Called warranty company Meaunbria approved ; used 1 W10876600 (DRAIN PUMP) from stock
Steve M.
WASHER SPEED QUEEN AWN43RSN115TW01 Lid lock fault. Found lid lock harness unplugged. Reconnected harness unit operating properly.
Steve M.
WASHER WHIRLPOOL WTW5000DW0 Installed new hub drive. Unit is running properly.
Steve G.
DRYER - ELECTRIC LG DLGX4371K Customer states that the unit is over heating. Found that the customer has a block vent. Did advise customer to clean out house vent before using unit.
Steve G.
DISHWASHER KITCHENAID KDTE234GBL0 Installed new soap dispenser assy. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA 03 Customer was not getting any ice. Found the ice maker was frozen up. Thawed out unit and sealed up the ice room .. Pulled out the fill tube for the ice maker. Cycled.
Steve G.
WASHER WHIRLPOOL WTW5000DW1 Customer states that the unit is not washing. Found coins stuck between the wash plate and the tub;. Removed the coins and calibrated the unit. Test ok.
Steve G.
DISHWASHER BOSCH SHXM78W55N/11 Customer has an error e24. Cycled unit several times found drain pump white cover was off. Reinstalled cover cycled several times.
Shawn H.
DISHWASHER MAYTAG DWU8270AAE Upon arrival found unit with power but no operation. Removed door panel and found signs of short on wax motor for dispenser. This is where the burnt odor and smoke came from. Wax motor shorted and burnt wires and insulation. Unit has damage to harness from short. Also have voltage to the wrong side of the timer. Have voltage to the neutral side. Incoming electric is incorrect. Unit shows signs of leakage as well but can not verify. Unit is 25 years old in kitchen. Unit needs wax motors and harness but due to age and damage this is not a good repair. Called AHS to inform of electrical issue and diagnosis. Putting into replacement. Authorization for 107DJFL
Shawn H.
WASHER WHIRLPOOL WTW8600YW1 "Upon arrival found unit would power up but not change cycle and only the power and start buttons work. Could not get unit into diagnostics or console test due to shorted u/i. Found water supply shut off. Turned on and ran in normal to test. Unit will fill, a little but won’t proceed on with cycle. Can not check for errors or get machine to function without first replacing the shorted u/i. Removed u/i to inspect for loose connections or signs of shorts. None found. Unit needs user interface to start. Customer does not wish to repair due to cost."
Shawn H.
DRYER SAMSUNG DV42H5000EW/A3 "Upon arrival found unit plugged in and would tumble but no heat. Removed drum and found heater shorted open. Replaced heater, cleared unit of lint, and ran to test. All ok. Unit heats fine now ; used 1 DC97-14486A (ELEMENT) from stock"
Shaun S.
WASHER LG WT5001CW "removed and replaced valve on unit, ran and tested unit reversed hoses as they were installed backwards, ran and tested unit, unit checks ok"
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Icemaker fill tube frozen. Replaced with taped insulated fill tube. Unit checks ok.; used 1 241920106 (TUBE FILL KIT) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2867PFGA "Upon arrival unit was around 0F in freezer and 48F in frig. When putting unit into diagnostics mode, checked to make sure evap fan was running. Motor fan was barely trying to run when forced to high mode. Made sure fan was not obstructed or in a bind. No excessive frost buildup on evaporator, fan could spin freely. Went ahead and changed out fan motor. Went ahead and replaced main control below. Ran tests on damper assembly multiple times to make sure it was opening and closing properly. Will return new damper assembly part. Put unit into a quick freeze mode to bring temps down. Unit evap fan is running and temps dropping. Noticed some frost and air buildup around upper icemaker compartment. Cleared and used permagum to help seal along the sides. unit checks ok, told customer to monitor."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF "Found fill tube frozen at the end again. Removed fill tube, added more tape and towards the end of the fill tube. Made sure sealing properly around gasket and ice box. unit checks ok."
Steve M.
DISHWASHER SAMSUNG DW80K7050UG/AA02 Unit leaking from distributor seals again 4th time. Customer opted not to repair.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Installed new dye dryer and recharged unit
Kevin M.
REFRIGERATOR FRIGIDAIRE n/a Unit has sealed system is isssue not economical to repair
Kevin M.
REFRIGERATOR SAMSUNG RS261MDBP/XAA Unit was in demo mode reset and unit is up & running
Brad A.
DRYER WHIRLPOOL WED8000DW4 "Found door switch not connected properly, secured connection, unit checks ok."
Steve M.
WASHER KENMORE 110.8288181 The customer is having an issue with the drain in their house.
Steve G.
REFRIGERATOR-SID LG LMXS30796S/00 "Customer complaint it the the water had a bad odor and bad taste. Tech did several taste test. First cup was out of the refrigerator and you could smell a very chlorine odor and the taste had a very chalky. Had water out of the kitchen sink and the water did not have an odor or chalky taste. Tech removed the water line from the back of the unit and did not smell or have a chalky taste. The odor and the taste is coming from the unit. Customer states that she has change out the filter several times, flush out several gallons of water and still have the odor and chalky taste."
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Unit has been repaired per bulletin calling warrantech-Sherry-wiring shorting out non repairable-
Tim R.
RANGE GE CGS986SEL2SS Unit needs lower rack. ; ordrng 1 WB48X21543(TS) (rack oven slide asm)
Steve G.
WASHER LG WT7300CW Customer states that the unit is not starting. Power to the main board. ; ordrng 1 1111 (MAIN BOARD) and 1 2222 (DISPLAY )
Steve M.
REFRIGERATOR SAMSUNG RF265BEAESG/AA Lights are out on display.; ordrd 1 DA97-17342B (DISPENSER ASSEMBLY )
Steve G.
MICROWAVE FRIGIDAIRE FGMV176NTF Customer states that the unit is not powering on. . Try to do load test that the unit trip the breaker. ; ordrd 1 5204509459 (SWITCH) and 2 53004509460 (SWITCH )s and 1 5304509457 (SWITCH HOLDER)
Steve G.
REFRIGERATOR KITCHEN AID KBRA20EMSS Customer states that the unit is not cooling. Found that the compressor is locked up. ; rqstng P&A on 1 WPW10309989 (COMPRESSOR) and 1 WPW10843121 (DRIER) and 1 WPW10848274 (START DEVICE)
Shawn H.
REFRIGERATOR SAMSUNG RFG293HABP/XAA Upon arrival customer stated that freezer section isn’t freezer and fresh food is a little cooler than set temp. Checked for error codes. None found. Put unit into forced mode to test. All fans but freezer fan comes on. Unit needs freezer evap fan. Checked temp sensors at board and it’s within spec. Board isn’t sensing temp correctly for fresh food section. Unit needs main control. Unit is 10 years old. ; rqstng P&A on 1 DA41-00703A (PCB MAIN) and 1 DA97-08541A (EVAP COVER W/FAN)
Shawn H.
DISHWASHER FRIGIDAIRE FGID2466QF4A "Upon arrival ran unit in diagnostics to test. Unit fills but wash motor isn’t moving water and it through an error for a open turbidity sensor. Motor has power. Removed screen to inspect sump. Sump area has calcium deposits that is very thick and cannot clear. Unit needs sump assembly, turbidity sensor and wash arm. ; rqstng P&A on 1 154723801 (sump assembly) and 1 154762601 (sensor) and 1 154853801 (motor & pump assy), states that autho needed"
Shaun S.
DRYER SAMSUNG DV42H5000EW/A3 upon arrival found that unit is in need of new set of rollers in front and back of unit; ordrng 4 rollerss
Shaun S.
WASHER WHIRLPOOL WDF780SLYM1 upon arrival found that lower spray arm is not functioning on unit due to build up on holes of arm; ordrng 1 lowersprayarm
Shaun S.
OVEN AMANA ARG7800WW "found that unit needs new ignitors burners and oven needs new ignitor--deduct collected 75.00 credit card ; ordrng 1 786324 (ignitor,bake/broil) and 2 WPY0315768 (top burner)s and 2 WPY0315769 (top burner)s and 4 WPY0316773 (igntr-surf)s"
Kevin S.
WASHER MAYTAG MVWB865GC0 "Customer claims user control interface at times will just lock up and will not be able to do anything. Even having unplugged and plugging back in. Happened multiple times over past few weeks. Sometimes unplugging for hours at a time. Ran basic diagnostics to test. Ordering new interface. Unit had F3E2, F0E4, F5E1 errors in system 2 of which about water temp being to high....; rqstng P&A on 1 W11162441 (console INTERFACE)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 "Lights out on both sides ordering both light brds; rqstng P&A on 1 W10515057PW (light board) and 1 W10515058PW (light), states that autho needed"
Brad A.
WASHER MAYTAG MVWX655DW1 "Found motor not turning with proper voltage, gearcase is leaking oil, unit will not go into diagnostic mode, will not start cycle properly, , ordered motor, capacitor, control,and gearcase. Located in the laundry room, manufactured 4/2017; rqstng P&A on 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11116592 (cntrl-elec) and 1 W11395618 (CAPACITOR )"
Brad A.
DISHWASHER KITCHEN AID KUDS01IJAL0 "Found control not sending proper voltage to fill valve, ordered control and valve. Located in the kitchen, manufactured 2012; rqstng P&A on 1 8528172 (control,electronic) and 1 WP8531669 (valve-inlt)"
Brad A.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "Found unit not cooling, compressor not coming on, no fans, ordered control boards, inverter board, and separator. Located in the kitchen, manufactured 4/2017; rqstng P&A on 1 W10919724 (door-ice) and 1 W11087200 (invrtr-box) and 1 WPW10435760 (guide-ice) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Tim R.
RANGE SAMSUNG NY58J9850WS/AA Checked unit over found that the customer has a gas pressure issue not getting proper flow to oven because only on burner will work at a time. Customer checking with gas company. If gas company say they have proper fuel the. We will replace the regulator.
Tim R.
DRYER - ELECTRIC LG DLE7300VE Adjusted door hinges. Checks ok
Shaun S.
DISHWASHER MAYTAG MDB8959SFZ unit has access build up informed customer of findings unit checks ok
Shaun S.
REFRIGERATOR LG LFDS22520S "upon arrival found that unit was functioning at this time normally, all product in fridge and freezer was cold and frozen at this time, customer to watch unit, will call if service is needed"
Tim R.
OVEN KENMORE 790.926813 Checked unit over found that the unit isn’t heating. Replaced control. Checks ok.
Tim R.
MICROWAVE OVEN LG LMVM2033BM/00 Found loose screw inside door. Tighten down screw and installed lock tight.
Tim R.
WASHER WHIRLPOOL WFW75HEFW0 Reset control and tested unit. Checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA System has been tapped into was scratch and dent sold at Prestige
Tim R.
WASHER MAYTAG MVWX600BW0 Replaced actuator. Checks ok.; used 1 W10006355 (ACTUATOR) from stock
Tim R.
RANGE JENN AIR JGD3430BS00 Checks unit over found bad connection on left front burner causing it to smart intermittently when in use. Glued down base of knob that had come loose. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE TAG MISSING 12/30/19 No model and serial. Unit has only half frost pattern on evaporator needs compressor and evaporator. Due to no model tag no repair possible. Auth914.84BDHL
Steve M.
UPRIGHT / CHEST HAIER IF71CM33NW "Found loose connection at status indicator bulb, tightened connection unit is operating properly"
Tim R.
DISHWASHER LG LDT7797BM Unit needs main control. ; ordrng 1 **** (MAIN CONTROL)
Steve M.
REFRIGERATOR FRIGIDAIRE FPHF2399MF2 Unit has huge ball of ice and rust on rear of cabinet leaking water on floor. No recommended repair from manufacturer per John Frigidaire file # 83250022
Tim R.
DISHWASHER KITCHENAID KDTM704EBS0 "Checked unit over found lower spray arm not moving much and feed tube has crack in it. Also needs new pump motor due to not cleaning well. ; rqstng P&A on 1 W10843811 (motor) and 1 W10860176 (arm-spray) and 1 W10861745 (tube-feed) and 1 W10902589 (base-pump), states that autho needed"
Steve M.
REFRIGERATOR HAIER HA10TG21SB Leaking water from air vent due to faulty air channel seal. Re enforced air vent assembly.
Steve G.
RANGE SAMSUNG NE595R1ABSR/AA Installed new top fan motor and nut.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2311LWKA Unit not cooling in fresh food section. Found faulty damper assembly. Installed new damper and cleared frost on evaporator and drain assembly due to door being left open.; used 1 242303001 (DAMPER) from stock
Tim R.
DRYER WHIRLPOOL WED7300DW0 Not always heating up and turning on. ; rqstng P&A on 1 W10802078 (cntrl-elec) and 1 W11123145 (panel-cntl)
Steve G.
DRYER SAMSUNG DV45K6500EV/A3 01 Customer states that the unit made a loud bang. Found the idler pulley was bad. Installed new idler pulley. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY)
Steve M.
RANGE WHIRLPOOL WFE525S0HS1 Door will not close found broken pin on door hinge; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door PASSIVE)
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF1 "Display lighting is out, dispenser not always dispensing due to bad switch assembly. Freezer randomly will thaw completely losing food and unit has low water pressure coming to the icemaker need water valve2.2 yrs old in kitchen.; rqstng P&A on 1 242253002 (valve-water (MARCONE)) and 1 242270106 (DISPENSER (MARCONE)) and 1 5304508862 (MAIN CNTRL (MARCONE)) and 1 5304512624 (DISPLAY (MARCONE))"
Tim R.
DISHWASHER HOTPOINT HDA2100V35CC "Leaking from front middle of tub even after replacing the door seal. Needs new tub. No part number available per online site. Unit is 15-20:years old in the kitchen. Additional labor for tub job please. ; rqstng P&A on 1 **** (TUB ), states that autho needed"
Steve G.
WASHER SAMSUNG HHGFFFDF Assist Chris from Greenville delivery team
Steve G.
DRYER SAMSUNG DV42H5200EF Found sensor wire was not hooked up cycle test OK
Steve G.
DISHWASHER KITCHENAID KUDE20IXSS8 Customer states that the unit top spray are is falling off. Reseated and push the clips over the upper rack.
Shawn H.
DRYER AMANA NED4600YQ0 Upon arrival found unit wouldn’t tumble. Found thermal fuse on blower housing shorted open. Removed housing to check for blockages and found no blockages. Replaced fuse and ran to test. All ok unit runs and heats fine. Cycles to 160 then down to 140 and back. Advised customer to replace vent duct due to wear. ; used 1 3392519 (FUSE) from stock
Steve M.
REFRIGERATOR GE GNE25JGKBFWW "Randomly freezing food product in refrigerator section. Temperature will not stop cycling open and closed constantly recommend new sensor and blend door; ordrd 1 WR55X10025 (sensor,temp ff) and 1 WR60X27396 (damper asm)"
Steve G.
WASHER SAMSUNG WF45K6200AW/A2 Customer states that the unit is leaking from the door. Customer sent tech pics and tech preorder part. ; ordrd 1 DC97-16140P (DOOR BOOT)
Steve M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Peter @ Samsung recommendation Imk service kit. ; ordrd 1 DA82-02698A (IMK SERVICE KIT) and 1 DA97-14504C (ICE BUCKET)
Steve G.
REFRIGERATOR GE GFE28GSKJSS Customer states the unit is freezing things in the frig section. Found that the customer had blocked the air flow and the cold air hitting the objects and the cold air shot down and would hold at the bottom shelf.
Steve G.
COOKTOP MAYTAG MEC5430BDB customer states that the front right large burner does not turn down always stays on hot.; ordrd 1 WP12002121 (DUAL SWITCH)
Steve G.
WASHER ELECTROLUX EFLS627UTT0 Customer states that the unit is leaking when in the lock position. Cycled unit and the water also went above the door boot. 5304514774. ; ordrd 1 5304514774 (DOOR LOCK) and 1 FR5304505436 (PRESSURE SWITCH )
Shawn H.
RANGE SAMSUNG NE595N0PBSR/AA Found top shattered on left front corner from impact. Customer states all burners work still. Pulled top to inspect connections on burner. No damage. Unit needs top only. Please order. ; ordrng 1 DG94-00735B (COOK TOP)
Shawn H.
DISHWASHER AMANA ADB1200AWS Upon arrival found door stuck shut. Gained access to door and found latch handle broken keeping it stuck closed. Unit needs latch assembly. Unit is 15 years old. Customer does not wish to repair due to age of unit.
Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Lights flickering in fresh food section. Need LED control No function from dispenser assembly main board change with display to match3.2 yrs old in kitchen ; rqstng P&A on 1 W10804160 (cntrl-elec LED (MARC) CORE) and 1 W11330971 (DISPLAY (MARC) CORE) and 1 W11330971 (MAIN CNTRL (MARC) CORE)
Steve G.
RANGE FRIGIDAIRE FCRE305LAFA Customer inner glass shattered. ; ordrd 1 5304503232 (glass)
Shaun S.
RANGE - ELECTRIC FRIGIDAIRE FEF326FQD "upon arrival found that all cooktop elements are working along with broil but bake element wont heat, found that power is going to bake element is burnt off, tech cutout old wiring and reintalled to back of element, ran and checked out, unit was heating , unit is now functioning"
Shawn H.
RANGE KITCHEN AID KECD807XSS01 Upon arrival found inner and outer of lf burner inop. Removed top and have voltage to switch but not from switch. Unit needs switch. Replaced and ran to test. All ok.
Shaun S.
WASHER-DRYER COM WHIRLPOOL WET4027EW0 "upon arrival found that dryer wouldnt run, went through testing on unit with whirlpool tech support found that unit had some loose pin connections, repair connections, unit checks ok"
Shawn H.
REFRIGERATOR WHIRLPOOL ED5VHEXVQ03 "Installed start device and ran to test. Unit now has power to compressor the compressor is locked up and will not run. Thermal overload on start device is tripping within five seconds of running. Unit needs compressor. Talked to CC ok to move to KM. 3 job count please. ; rqstng P&A on 1 W10233961 (compressor), states that autho needed"
Shaun S.
RANGE WHIRLPOOL WFE361LVS 0 "removed and replaced element and infinite switch on unit, ran and checked out, unit checks ok"
Shawn H.
DISHWASHER FRIGIDAIRE FGID2476SF0A Upon arrival found touchpad missing segments and not all buttons working at times. Cannot get unit into diagnostics because of issue with touchpad. Ran 30 minute cycle to test. Noise occurred mid way through cycle when wash motor is running. Unit needs control and wash motor. ; rqstng P&A on 1 117512430 (CONTROL PANEL) and 1 5304514365 (WASH MOTOR )
Shaun S.
OVEN GE J KP07G0J5BG "upon arrival found that noise was coming from clock noise being the motor running on it, unit still functions with no issue, checked bake and broil operation, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RS25H5111SR/AA "Replaced main control. Unit checks ok, told customer to monitor."
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit needs to repair unit per IMk bulletin ; ordrng 1 DA82-02675A (IMK SERVICE KIT ) and 1 DA97-14474C (CONTAINER )
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Unit needs repaired per ice maker bulletin ; rqstng P&A on 1 DA82-02675A (IMK SERVICE KIT ) and 1 DA97-14474C (CONTAINER )
Kevin M.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Unit needs repaired per ice maker bulletin ; rqstng P&A on 1 DA82-02673A (IMK SERVICE KIT) and 1 DA97-14474C (CONTAINER)
Kevin S.
DISHWASHER BOSCH SHE43RL2UC/64 "Removed lower rack, made sure spray arm was not in any bind. Removed spray arm checked for any cracks or wear, ok. Put unit into normal wash mode, noticed alot of soap suds. Lower spray arm is turning and clear. Drained unit and repeated process a few times. Unit checks ok."
Brad A.
DISHWASHER SAMSUNG DW80J7550US/AA "Unit is leaking, Found a crack in the tub, needs new tub and sump. Located in the kitchen, manufactured 7/2015.; rqstng P&A on 1 DD62-00130A (SEAL) and 1 DD67-0012A (SUMP) and 1 DD97-00215C (TUB ASSEMBLY )"
Kevin S.
RANGE SAMSUNG NE59J7850WS/AA "Replaced led display, set clock, went through numbers on display with customer. Unit checks ok."
Brad A.
WASHER MAYTAG MVWC415EW1 "Found gearcase making loud noise, found unit will not send proper voltages from main control. Ordered main control, and gearcase. Located in the laundry room, manufactured 11/2015; rqstng P&A on 1 W11035747 (gearcase) and 1 W11124822 (cntrl-elec)"
Kevin S.
RANGE FRIGIDAIRE FGEH3047VFA "Replaced front finished section of drawer, had customer look over. Checks ok."
Kevin S.
RANGE SAMSUNG NE59J7630SG Replaced display. Unit checks ok.
Kevin M.
REFRIGERATOR LG LFX25973ST Installed new ice maker was leaking
Kevin M.
REFRIGERATOR WESTINGHOUSE WRS6R3EW8 Unit has a sealed system leak non repairable called AHS-Joe-107JEBL AHS is going to give cust a call
Brad A.
RANGE SAMSUNG NX58F5500SS/AA "Found loose connection at main control for bake igniter, reconnected igniter securely, unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2622MSJ IMk not advancing installed new ice maker and checks ok ; used 1 241798224 (ICE MAKER) from stock
Brad A.
DISHWASHER MAYTAG 665.13204N412 "Installed new spray arm, unit checks OK."
Brad A.
DRYER SAMSUNG DV36J4000EW/A3 "Found idler pulley making loud noise, installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
MICROWAVE KITCHEN AID KMHC319ESS-2 "Installed new micro switches and interlock, unit checks ok."
Brad A.
RANGE - ELECTRIC GE JB700DN2BB "Found loose connection on burner, repaired connection. Unit checks ok."
Steve G.
DISHWASHER LG LDT5678ST Install new latch catch lock and main board cycled unit checked OK
Steve G.
MICROWAVE OVEN LG LMV2031BD/00 Installed new fan blade. Load test. Didn’t need motor
Steve G.
DISHWASHER LG LDT7808BM Customer states that the unit is not washing. Customer does have hard water and tech did several test on the unit and did show that the customer unit is filling and washing. Ran an ice cube test and did show the customer lime and calcium in the water.
Shaun S.
OVEN GENERAL ELECTRIC J KP270D1AD "upon arrival dound that unit has a bad selector switch and also a bad thermostat, contacted Dap spoke to Ryan parts were NLA contacted AHS notified them on situation, was told they will search for parts and if not found they would put it into options''
Steve M.
WASHER SPEED QUEEN AWN432SP113TW04 Need to contact speed queen ; schdld next appmnt for 12/26 THU 4-5
Shawn H.
REFRIGERATOR GE GNE25JMKCFES Please reorder. ; ordrng 1 WR29X24766 (grommet and tube im)
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Upon arrival customer stated ice maker wouldn’t dispense cubed or crushed. Removed ice bucket and tested solenoid. Solenoid is sticking at times causing no cubed ice. Also found ice bucket cracked at front causing tines to bind up. Unit is also in need of air handler kit. Has ice build up along the back wall and fill tube is freezing up. Unit needs solenoid, ice bucket, air handler kit, and fill tube kit. Collected deductible by cash. ; rqstng P&A on 1 242093006 (ice container assy) and 1 5303918784 (air handler housin) and 1 5303918860 (fill tube), states that autho needed"
Kevin S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Unit will continue to heat even setting on timed dry no heat. Checked heating element, at first thought coils had shorted to casing from the ceramic inputs. Installed new heater and unit is still heating on no heat setting. Unit is electonic control not mechanical timer.; used 1 D510329P (ELEMENT) from stock"
Brad A.
MICROWAVE KITCHEN AID KMHC319ESS-2 "Found micro switches not closing properly, ordered 3 switches and holders.; rqstng P&A on 1 W10156813 (interlock) and 1 W10211974/PW (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock), states that autho needed"
Brad A.
DRYER LG DLE7100W Found door switch not closing properly. Installed new door switch. Unit checks OK.; ordrng 1 UNKNOWN (DOOR SWITCH (DN))
Brad A.
WASHER WHIRLPOOL WTW5000DW0 "Found gearcase leaking oil, impeller seized to shaft, hub worn out. Ordered gearcase, hub, impeller, and belt. Located in the laundry room, manufactured 12/2014.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Steve M.
WASHER SAMSUNG WA40J3000AW/AA "Hot , small light flashing. Water inlet error. Tested unit. Found a small kink in the pressure hose corrected issue in section of hose and All valves working. "
Steve M.
WASHER SPEED QUEEN AWN63RSN115TW01 Fatal lid lock error. Lid won’t lock. Rinse and lock light flashing. Replaced lock. Unit operating ok.
Steve M.
DISHWASHER FRIGIDAIRE GLD3450RDS0 Unit lights flashing and won’t run. PF and err keep displaying. Found loose connection in junction block causing PF. Tightened all connections. Unit is operating ok. If problem persists a control panel will need to be ordered. White in color
Steve M.
WALL OVEN FRIGIDAIRE FEB24S5ASA Installed new element. Unit operating ok.
Steve M.
OVEN FRIGIDAIRE LFEF3054TFF Unit not heating properly. Will not preheat. Control is cycling back n forth. Temp sensor out of range. Installed new sensor and unit is heating properly.; used 1 316490003 (OVEN SENSOR) from stock
Steve G.
WASHER MAYTAG MVWX655DW0 Customer states that the wash plate is not turning. Found the wash plate teeth/gears striped. Installed new wash plate cycled unit test OK; pckd up 1 W10902814 (washplate)
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA 06 "Customer states that the unit is not making ice. Found ice build up, removed ice and thawed out. Installed new ice maker. Cycled. ; pckd up 1 DA97-15217B (ICE MAKER)"
Shawn H.
OVEN FRIGIDAIRE FEF377CFTB Unit is 21 years old in kitchen. Upon arrival found unit plugged in but no display. Checked and unit has proper voltage to it. Removed back and inspected for loose connections. None found. Plugged unit back in and have extremely dim light on control. Can barely see segments. Put unit into bake to test. Unit does heat but the temps are above by 50 degrees. Cannot calibrate because I cannot see the offset on the control. Unit needs main control but part is NLA as of 2013. Confirmed with Shari. No repair possible. Will call AHS to inform.107LREC American home shield putting into parts research.
Shawn H.
REFRIGERATOR LG LSXS26366D/05 Installed all provided parts and ran to test. All ok. All functions work as they should.
Shaun S.
WASHER FRIGIDAIRE FWS445RFS0 "found debris caught between the wash basket and tub causing noise, removed problem, unit checks ok"
Shaun S.
WASHER AMANA NTW4605EW0 "insalled new lid lock, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Ice compartment frozen up. Pic attached. Customer had no warranty. Decline parts kit. Thawed out unit and wiped dry. Silicone and checked fill tube. Unit checks ok.
Kevin S.
REFRIGERATOR KITCHENAID WRV986FDEM00 "Replaced both boards. Plugged in unit, the recepticle this unit is plugged into is on an adapter, has no true ground. Advised customer to get that changed. Others in kitchen are ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Adjusted fill tube leaking down into EVAP fan motor
Kevin M.
REFRIGERATOR KENMORE 79579304900 Not economical to repair
Kevin M.
REFRIGERATOR KENMORE 253.4450961 IMk not advancing installed new IMk and checks ok; used 1 5303918344 (ICE MAKER) from stock
Kevin M.
REFRIGERATOR SAMSUNG RB215BSSB/XAA Unit is non repairable refrigerant leak internal calling AHS-Mario-107MJWM
Brad A.
WASHER FRIGIDAIRE ATF6000ES1 "Found door lock not closing properly, installed new lock, unit checks ok."
Brad A.
DRYER MAYTAG MEDX655DW1 "Found timer not advancing properly, installed new timer, unit checks ok."
Steve M.
WASHER GE GTW460ASJ7WW "Unit is not draining properly. Drain error code. Found impeller coming apart on pump assembly. Replaced pump, unit operating properly ; used 1 WH23X27574 (DRAIN PUMP) from stock"
Steve M.
WASHER SPEED QUEEN AWNE9RSN115TW01 Installed new control. Unit operating ok.
Steve M.
DRYER SAMSUNG DV419AEW/XAA Loud noise due to faulty tension pulley. Replaced part. Unit ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
DRYER MAYTAG MEDB835DW Unit making loud noise due to seized idler pulley. Replaced and unit is operating ok.; used 1 W10837240 (BRACKET) from stock
Steve M.
DRYER LG DLEX8000V Dryer not drying well on normal cycle. Checked outlet temps and ensured heater is cycling. No access to outside vent. No error codes. Cleaned moisture sensor strips. Unit operating ok
Steve M.
DISHWASHER GE GDT695SMJ0ES Installed new control board. Unit operating ok
Steve M.
DRYER MAYTAG MEDB880BW0 Unit not heating due to open heater element. Installed new element. Now operating properly.; used 1 8544771 (ELEMENT) from stock
Steve G.
WASHER SAMSUNG WA45M7050AW/A4 02 Customer states that the unit tub had drop. Found that the tub was full of water and did not drop. Drain out all the water from the tub. Removed the drain hose found sock in the drain pump. Removed the sock cycled unit test ok. Found that the pump was out. Installed new pump assy. Cycled. ; pckd up 1 DC98-01877A (DRAIN PUMP)
Steve G.
WASHER ROPER RTW4516FW1 Customer states that the unit is only getting warm water. When on the hot cycle. Calibrated the unit and cycled unit with hot water. Cycled unit
Steve G.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer states that the unit is not washing, or draining. Tech pulled the filter and the customer has never clean the filter. Unit is not installed properly and unit has hard water build up on the unit .... customer has not used the unit in over 6 months with water in the unit. Spoke to Kaitlyn at Lowes explain to them that motor is trying to run but something is blocking the motor from turning you can hear the motor clicking and trying but all that unit you have to replace the complete sump assembly also they needed a heater and they needed to clean off the soap dispenser I advise the warranty company that it was due to particles inside the wash dishwasher"
Steve G.
WASHER SAMSUNG WF395BTPAWR/A2 Customer states that the unit is loud and not spinning out well. Found that the customer needs a tub job. Verbal est of 1200. Customer not repairing.
Steve G.
REFRIGERATOR SAMSUNG RF26HFENDSR/AA 02 Installed new main board. Cycled
Shawn H.
DRYER - ELECTRIC SAMSUNG DV328AEW/XAA Upon arrival found unit plugged in and would power up but wouldn’t start. Removed u/I and inspected console for shorted buttons. None found. Unit will start and run if you play with the start button. U/I has intermittent short in the start button. Inspected heater and found thermal fuse shorted open. User interface is no longer available for repair. No repair possible.
Shawn H.
WASHER MAYTAG MVWC400XW4 Installed all provided parts and ran to test. All ok.
Shawn H.
WASHER WHIRLPOOL LXR9445JQ0 Installed all provided parts and ran to test. All ok unit spins and agitates as it should.
Shawn H.
DRYER SAMSUNG DV42H5200EP/A3 "Upon arrival found unit running but no heat and noisy. Found idler pulley worn causing noise, and heating element shorted open. Replaced both from stock and ran to test. All ok. ; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A (ELEMENT) from stock"
Shaun S.
DRYER SAMSUNG DV42H5200EF/A3 upon arrival found that unit has a defective element removed and replaced element ran and tested ; used 1 DC97-14486A (ELEMENT) from stock
Shaun S.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF "found upon arrival that as soon as unplug unit in pops main fuse in breaker box, unit has a bad monitor switch, removed and replaced switch on unit, unit checks ; used 1 5304509459 (MICRO SWITCH) from stock"
Kevin S.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced user interface, checked through functions. Unit checks ok."
Kevin S.
WASHER ELECTROLUX EIFLS60LT1 "Replaced parts, wipe everything clean. Unit checks ok."
Shaun S.
WASHER HOTPOINT HTW200ASK1WW tech line thinks unit may be overloaded, informed customer of findings"
Shaun S.
MICROWAVE GE JNM1851DM1WW "upon working with unit, contacted home buyers and was told that unit is going to be repalced"
Kevin S.
REFRIGERATOR WHIRLPOOL GI6SARXXF06 "Customer says unit just quit making ice all together, unit is dispensing water ok, so filter should be good. Removed ice maker and auger assembly. Replaced with new IM kit, had to rewire with new harness, unit had an IM from 2015 dated. Manually cycled IM and unit harvested and filled with water, told customer to dump out first few batches of ice and continue to monitor. Unit temps read good, and no complaints about cooling. Fan mechanism is working as well. Unit checks ok.; used 1 W10882923 (ICE MAKER) from stock"
Shaun S.
DOUBLE WALL OVEN SAMSUNG NE59J7850WS/AA "removed and replaced temp sensor with the correct one ran and tested unit, unit checks out ok"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1614TW2 Installed compressor and recharged unit and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RS265TDRS/XAA Installed new ff fan assy and checks ok
Kevin M.
REFRIGERATOR GE PSS26SGPASS Installed new bucket and def heater and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW0 garage kit installed
Kevin M.
REFRIGERATOR SAMSUNG RS265TDWP/XAA DISP was locked
Brad A.
DRYER SAMSUNG DV42H5200EF/A3 "Found user interface connection loose, causing unit to not power on properly. Repaired connection. Unit checks ok."
Brad A.
DISHWASHER LG LDT7808BM "Customer claims unit will not start cycle, found unit to be starting and running cycles properly. Checks ok."
Brad A.
DISHWASHER BOSCH SHPM65Z55N/01 Installed new door latch and main control board. Unit checks ok.
Steve M.
WASHER MAYTAG MVWC465HW0 Motor fault error code; ordrd 1 W11395618 (CAPACITOR )
Steve M.
WASHER SAMSUNG WF330ANW/XAA02 Unit shaking and making loud roaring noise. Wash basket support is broken unit is banging rear of cabinet and broke wire harness mount from rear tub. Recommend new rear shocks while replacing tub; rqstng P&A on 2 DC66-00470B (SHOCK )s and 1 DC96-01288Z (HARNESS) and 1 DC97-15328L (REAR TUB) and 1 DC97-15478A (WASH BASKET)
Steve M.
WASHER SPEED QUEEN AWN432SP113TW04 Making a slight noise while agitate ; schdld next appmnt for 12/24 TUE !
Steve G.
HOME COOKING - E LG LDE4413ST/00 Everything works except when the customer tries to set the clock it will not set. Customer is able to set temp to cook. ; ordrng 1 1111 (MAIN BOARD /SITS BEHIND THE DISPLAY BOARD) and 1 2222 (BLACK OVERLAY. GLASS TOUCH PAD) and 1 3333 (DISPLAY BOARD)
Steve G.
REFRIG/SIDE-BY-S FRIGIDAIRE FGHS2655PF5A Customer states that the unit is leaking. Found the drain line was cracked. Installed new drain line. Test ok. ; ordrng 1 FR241830905TSUNAMI (DRAIN HOSE)
Steve G.
OVEN KENMORE 790.48179 Customer states that the double wall oven the lower oven works perfectly fine the top oven is not getting back nor broil ordrng 1 316443935 (board) and 1 316576309 (controller)
Shawn H.
WASHER MAYTAG MVWX655DW0 "F2E3 control u/i mismatch, F3E1 pressure system fault, F0E2 oversuds, F0E5 off balance codes present. Customer states that main control was replaced by another servicer a few years ago. Board isn’t the correct one for this model. Pressure system fault caused by man in control. Off balance because drive hub is worn causing basket to not spin up to speed. Unit needs main control, washplate and drive hub. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10625696 (cntrl-elec) and 1 W10902814 (washplate)"
Shawn H.
WASHER FRIGIDAIRE ATF6700FS1 "Upon arrival put unit into spin only to test. Drain pump is loud, it unit spins quietly. Checked for error and machine shows EF1 error. Clogged drain pump. Moved drain line from pump to inspect. No blockages found. Pump is noisy and dropping out causing EF1 error. Unit needs drain pump. ; ordrng 1 137221600 (pump)"
Shaun S.
OVEN KENMORE 790.7751381 "upon arrival tech tried other motor now unit is doing opposite of what it was doing, contacted frigidaire ; ordrng 1 316577071 (clock/timer)"
Shaun S.
DRYER - ELECTRIC MAYTAG MEDB800BW0 upon arrival found that unit needs a new element and thermal fuse installed on unit; ordrng 1 WP3390719 (fuse-thrml) and 1 WP8544771 (element)
Kevin S.
REFRIGERATOR SAMSUNG RF23M8570SG/AA "Upon inspection, freezer top drawer was off track, removed drawer and inspected. See sticky note.; ''
Kevin S.
RANGE SAMSUNG NE59J7850WS/AA "Display is acting erratic ; rqstng P&A on 1 DE07-00130A (LED DISPLAY)"
Brad A.
WASHER FRIGIDAIRE FAFS4073NA0 "Found unit will not spin out properly, start button not responding correctly. Ordered control, user interface, and motor control, and pressure switch.Located in the laundry room. Manufactured 2012Collected 100 deductible.; rqstng P&A on 1 134618213 (control board) and 1 134762010 (switch,pressure) and 1 809055306 (control-electrical) and 1 809055506 (control board)"
Brad A.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 "Found separator leaking warm air into ice box, found auger will not turn with proper voltage applied. Ice container will not rotate properly. Located in the kitchen, manufactured 10/2015; rqstng P&A on 1 W10822606 (motor) and 1 W10919724 (door-ice) and 1 W11129522 (ice-contnr) and 1 WPW10435760 (guide-ice)"
Brad A.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA "Found ice room frozen, not producing ice. Ordered ICEMAKER service kit. Located in the kitchen, manufactured 2017; rqstng P&A on 1 DA82-02671A (ICEMAKER SERVICE KIT), states that autho needed"
Tim R.
WASHER WHIRLPOOL WFW86HEBW0 Replaced door boot. Checks ok
Tim R.
DRYER WHIRLPOOL WED7300DW0 Checked unit over found that the unit wasn’t heating up properly. Fixed broken wire on heater. Checks ok
Tim R.
WASHER WHIRLPOOL LSQ9010PW6 Try to disassemble the unit to replace the clutch top bolt for transmission broke off in transmission. Needs new transmission in Outer basket. This is in addition to the clutch. Not a recommended repair due to the cost.
Tim R.
DISHWASHER SAMSUNG DW80K5050US Checked unit over found that the control was shorted. Unit cover by home warranty he’s talking with warranty. No repair yet.
Tim R.
DISHWASHER WHIRLPOOL WDF760SADT3 Replaced wash motor due to not cleaning well. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced ice maker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
WALL OVEN BOSCH HBLP451RUC Checked unit over found that the unit won’t accept programming or commands. Needs display and control. Customer checking with Bosch. No repair at the moment.
Tim R.
DRYER AMANA NED4500VQ0 Cleared massive amount of lint off blower wheel cause bad vibration. Checks ok