Near Dayton, OH 45424
Brad Anders
Job Details: 11/29/2019
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV00 "Installed new control, unit checks ok."
Near Miamisburg, OH 45342
Kevin
Job Details: 11/29/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Sealed liner in ice room replaced auger assy and adjusted the fill tube & took pictures as I went ; used 1 DA97-12540G (AUGER) from stock
Near Miamisburg, OH 45342
Kevin
Job Details: 11/29/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Installed new t-stat & air restrictor and told cust about garage kit in garage would be around $175 ; used 1 241537103 (COLD CONTROL), and 1 5303918746 (AIR RESTRICTOR) from stock"
Near Dayton, OH 45458
Kevin
Job Details: 11/29/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Defrost drain was plugged up cleaned out and checks ok
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/29/2019
DRYER SAMSUNG DV42H5000EW "Found heating element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Near Dayton, OH 45431
Kevin
Job Details: 11/29/2019
REFRIGERATOR GE GSH25JSTASS DISP is working fine.
Near Springfield, OH 45503
Brad Anders
Job Details: 11/29/2019
DRYER SAMSUNG DVE50M7450W "Found element open, installed new element. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Near Miamisburg, OH 45342
Tim
Job Details: 11/29/2019
DRYER SAMSUNG DV42H5000EW/A3 Replaced lint screen. Due to crack in bottom. Checks ok; ordrng 1 DC61-02595A(TS) ( LINT SCREEN)
Near Springboro, OH 45066
Steve G
Job Details: 11/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states the icemaker is intermittent Tech pre-order icemaker and ice room fan; ordrd 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker)
Near Bellefontaine, OH 43311
Steve
Job Details: 11/29/2019
RANGE - GAS LG LDG4313ST/00 Lower convection fan is seized causing erratic flame.; ordrd 1 EAU62343001 (CONVECTION FAN)
Near Rushsylvania, OH 43347
Steve
Job Details: 11/29/2019
REFRIGERATOR FRIGIDAIRE LFTR1821TF4 Unit not cooling properly. Installed air restrictor kit to improve freezer temp. Unit cooling properly.; ordrng 1 5303918746 (air restrictor kit. (TS) DON’T SEND)
Near Middletown, OH 45042
Steve G
Job Details: 11/29/2019
MICROWAVE OVEN ELECTROLUX EI30BM60MSB Customer states that the unit is not heating. Removed all door switches and replaced and unit is not starting.
Near Lebanon, OH 45036
Steve G
Job Details: 11/29/2019
DRYER SAMSUNG DV50K7500EV/A3 01 Customer states that when she uses the unit she has a different noise customer send a technician videos of the noise tech pre-order parts; rqstng P&A on 1 1111 (DRUM) and 1 2222 (MOTOR BLOWER WHEEL ASSY. METAL)
Near Middletown, OH 45042
Steve G
Job Details: 11/29/2019
MICROWAVE OVEN ELECTROLUX EI30BM60MSB Customer unit will not start up. Replaced the door switches and door is making contact with the switches. Customer needs main board. ; ordrng 1 5304464079 (SWITCH) and 2 5304464099 (switch)s and 1 5304503308 (control assembly) and 1 5304509457 (SWITCH)
Near New Lebanon, OH 45345
Shawn H
Job Details: 11/29/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Checked unit over and found frost covering the ice maker evaporator again. Not as much as previous visit. Put unit into diagnostics mode to test defrost circuit. Main control is sending voltage to defrost circuit but not back to it. U/I shows defrost bimetal open with temps in ice maker below 32 degrees. Bimetal is shorted open. Unit needs bimetal/heater assembly. Ordering bimetal and main control per Techline suggestion. ; ordrng 1 5303918810 (BIMETAL ) and 1 5304502779 (board-main power)
Near Clayton, OH 45315
Shawn H
Job Details: 11/29/2019
WASHER LG WM2016CW "Unit is 11 years old in laundry room. Unit is leaking from door seal because door isn’t shutting fully. Also found leak from dispenser. Door won’t close because dispenser has been leaking onto hinge and rusting the hinge out. Unit goes off balance because it isn’t level. Legs are rusted to the point they won’t move. Unit needs dispenser, dispenser drawer, hinge, legs, leg bases, and boot clamp. ; rqstng P&A on 1 2W20017E (CLAMP) and 1 4775ER2002A (HINGE) and 4 4810ER3016A (BASE)s and 1 4925ER1015B (DISPENSER) and 4 AFC72755401 (LEG)s and 1 AGL31660938 (DRAWER)"
Near Brookville, OH 45309
Shawn H
Job Details: 11/29/2019
DISHWASHER FRIGIDAIRE FFID2426TD2A "Upon arrival found machine with power but won’t start. When pushing start key at times it shuts down. Removed door skin to inspect control. No loose connections found, no signs of damage either. Start button is shorted out causing no start. Unit needs switch assembly. ; ordrng 1 5304518467 (SWITCH)"
Near Laura, OH 45337
Shaun S
Job Details: 11/29/2019
REFRIGERATOR MAYTAG MSD2356AEW "Unit has a defective ice bucket will not disp ice ; rqstng P&A on 1 ICEBUCKETASSM, states that autho needed"
Near Lewisburg, OH 45338
Shawn H
Job Details: 11/29/2019
DISHWASHER BOSCH SHX4ATF5UC/21 Upon arrival found sump empty of water. Unit would power up but not fill. After a few seconds the E25 code appears. E25 is an unable to drain code. Removed filter and inspected pump. Drain pump lid is missing causing no drain. Customer had missing piece. Found it when clean sump of water. Installed lid and ran to test. Unit fills washes and drains fine. Customer wants to replace lid. Please order. ; ordrng 1 611322 (lid)
Near Eaton, OH 45320
Shawn H
Job Details: 11/29/2019
RANGE WHIRLPOOL WFG505M0BS3 "Upon arrival found clock flashing but would not set. U/I won’t accept any input. Removed back cover to inspect. No loose connections, no signs of shorts. Unplugged unit to reset control. No change. Unit needs main control. ; ordrng 1 W11126814 (cntrl-elec)"
Near Dayton, OH 45426
Shaun S
Job Details: 11/29/2019
DISHWASHER GE GDT625PSJ2SS Upon arrival found that unit is giving a error code for communications fault from main board to UI board; ordrng 1 WD13X10071 (striker latch) and 1 WD21X24900 (CONTROL) and 1 WE21X10545 (HARNESS)
Near Dayton, OH 45405
Shaun S
Job Details: 11/29/2019
RANGE WHIRLPOOL WFE515S0EW1 Upon arrival tech went to slide unit out to check power supply to unit and found that terminal block and power cord is burnt up on unit; ordrng 1 RANGECORD and 1 W10245259 (block-term)
Near Trotwood, OH 45426
Shaun S
Job Details: 11/29/2019
DRYER - ELECTRIC MAYTAG LEE8624ACM "Upon arrival found that unit has a defective drive belt, belt has broke in half ; ordrng 1 312959 (belt-dryr)"
Near Bradford, OH 45308
Kevin
Job Details: 11/29/2019
RANGE SAMSUNG NE59J7630SB "Customer has flickering issue with display which is common across samsung ranges, also complaints about even heating. Ordering control, keypad overlay and display.; rqstng P&A on 1 DE07-00129A (DISPLAY) and 1 DE92-03761B (CONTROL) and 1 DG34-00030A (OVERLAY MEMBRANE)"
Near Dayton, OH 45431
Kevin
Job Details: 11/29/2019
REFRIGERATOR LG LFXS28566M/01 Called LG -Tony- found communication error ordered both boards; ordrng 1 ACQ88651548 (DISP BRD) and 1 EBR83845001 (BRD)
Near Greenville, OH 45331
Kevin
Job Details: 11/29/2019
OVEN SAMSUNG FE-R300SB/XAA "Customer claims unit not heating above 350F. Put cooking stone on middle rack and set bake to 350F. Upon preheat unit was only about 172F. Bumped up to 400F on control, only reached about 228F similarly sides and bottom of oven. Will order new control and probe.; rqstng P&A on 1 DE92-03045B (OVEN CONTROL) and 1 DG32-00002B (THERMOSTAT PROBE)"
Near Xenia, OH 45385
Brad Anders
Job Details: 11/29/2019
WASHER LG WM3670HWA Found hot water valve not opening properly. Ordered new valve.; ordrng 1 5220FR2006H (HOT WATER VALVE)
Near Xenia, OH 45385
Brad Anders
Job Details: 11/29/2019
OVEN GE PGS960BEL1TS Found glowbar not working with proper voltage applied. Ordered new glowbar.; ordrng 1 WB28X28780 (igniter glowbar)
Near Xenia, OH 45385
Brad Anders
Job Details: 11/29/2019
MICROWAVE GE JVM7195RF1SS "Found new control was defective, found user interface buttons not working properly. Ordered user interface and control.; rqstng P&A on 1 WB56X20629 (microwave main contr/PW) and 1 WB56X20713 (control panel asm)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/29/2019
WALL OVEN SAMSUNG NQ70M7770DS/AA "Wrong fan motor was ordered, ordered correct part.; ordrng 1 DG31-00027A (COOLING FAN)"
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 11/29/2019
WASHER LG WM2016CW "Found door lock not engaging properly, installed new door lock. Unit checks ok.; ordrng 1 UNKNOWN (DOOR LOCK /DN)"
Near Dayton, OH 45405
Tim
Job Details: 11/27/2019
OVEN JENN-AIR W131B
Near Sugarcreek Township, OH 45305
Tim
Job Details: 11/27/2019
REFRIGERATOR MAYTAG MZD2766GES Replaced icemaker due to previous one not cycling properly. Checks ok.
Near Dayton, OH 45440
Tim
Job Details: 11/27/2019
DRYER SAMSUNG DV42H5000EW/A3 Replaced shorted heating element. Checks OK; used 1 DC97-14486A (ELEMENT) from stock
Near Dayton, OH 45459
Tim
Job Details: 11/27/2019
WASHER LG GLTF2940FS2 Checked unit over found that the inner bellow has come off and caused the unit to leak. Reinstalled bellow. Checks ok. Explained if it continues to leak it’ll need a new bellow.
Near Dayton, OH 45459
Tim
Job Details: 11/27/2019
DISHWASHER KITCHEN AID KDTE204DSS0 Replaced shorted drain pump. Checks ok.
Near Dayton, OH 45449
Tim
Job Details: 11/27/2019
DISHWASHER FRIGIDAIRE FFID2426TS2A Replaced door latch. Checks ok
Near Dayton, OH 45402
Tim
Job Details: 11/27/2019
DRYER - ELECTRIC WHIRLPOOL WED8900BC0 Replaced shorted thermal fuse. Checks ok; used 1 3390719 (FUSE) from stock
Near Dayton, OH 45429
Tim
Job Details: 11/27/2019
DRYER WHIRLPOOL LE5530XSW0 Replaced shorted heating element. Instructed customer to clean vents to prevent this from. Happening again.
Near Dayton, OH 45417
Tim
Job Details: 11/27/2019
WASHER FRIGIDAIRE FAHE4045QW Replaced drain pump due to impeller.
Near Dayton, OH 45404
Tim
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced shorted evaporator fan that was causing the unit to give a PO error after running a few mins. Checks ok. Per tech line.
Near Dayton, OH 45417
Tim
Job Details: 11/27/2019
COOKTOP GENERAL ELECTRIC TAG WORN OFF Checked unit over found that the unit model and serial tag was worn off. Attached picture. Needs both side carriages for the burner. Unit 25-30 years old in kitchen. 30 inches.
Near Troy, OH 45373
Steve
Job Details: 11/27/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RFH Installed aluminum tape to fill tube and additional gasket to ice box to prevent fill tube freezing
Near Ludlow Falls, OH 45339
Steve
Job Details: 11/27/2019
STACKED LAUNDRY FRIGIDAIRE FFLE3911QW0 Lid lock and clutch errors not allowing unit to run. Adjusted clutch position and cleaned lid lock. Test ran through diagnostics twice. Unit checks out ok--If unit starts acting up again a new main and clutch will need to be ordered. Saved estimate
Near Troy, OH 45373
Steve
Job Details: 11/27/2019
DRYER SPEED QUEEN ADEE9RGS173TW01 Heater is rattling. Performed service bulletin FB18-28R1--Unit operating properly.
Near Troy, OH 45373
Steve
Job Details: 11/27/2019
WASHER ELECTROLUX EFLS517SIW0 Unit leaking from door boot. Advised customer to keep lower section of door glass clean to seal against boot
Near New Carlisle, OH 45344
Steve
Job Details: 11/27/2019
WASHER SAMSUNG WF218ANB/XAA01 Unit not draining. Found seized drain pump Installed new pump. Unit running properly.; used 1 DC31-00054A (PUMP) from stock
Near Franklin, OH 45005
Steve G
Job Details: 11/27/2019
DISHWASHER BOSCH SHP65T55UC/07 Customer states that the dishwasher does not turn on . Removed junction box and noticed no power to the unit. Found 120v from hot to ground not hot to neutral. .
Near Franklin, OH 45005
Steve G
Job Details: 11/27/2019
WASHER WHIRLPOOL WFW94HEXW2 Customer is getting an pump error code. F9e1 code. Customer was given est for repair. Customer is going to think about repair. If customer wants repair he will call and we will preorder the part.
Near Waynesville, OH 45068
Steve G
Job Details: 11/27/2019
WASHER FRIGIDAIRE LTF7000ES0 Unit will not spin out. Remove the drain filter and removed debris. Cycled unit test ok.
Near Springboro, OH 45066
Steve G
Job Details: 11/27/2019
WASHER LG WM4370HWA Customer states that the unit is making a loud noise. Found the pump to be out. Installed new pump assy. Cycled. ; pckd up 1 4681-EA2001T (DRAIN PUMP)
Near Middletown, OH 45042
Steve G
Job Details: 11/27/2019
DRYER SAMSUNG DV50K8600EV/A3 01 Customer unit is loud. Installed new idler pulley; pckd up 1 DC93-00634A (IDLER PULLEY)
Near Mason, OH 45040
Steve G
Job Details: 11/27/2019
DRYER SAMSUNG DV350AEP/XAA "Customer is not getting any heat. Found both the heater and the fuse was out. ; pckd up 1 DC32-00007A (thermistor) and 1 DC97-14486A (HEATER)"
Near Lewisburg, OH 45338
Shawn H
Job Details: 11/27/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 Found unit installed in garage. Unit isn’t cooling properly because of this. Temp drops below 55 in garage causing unit to not operate correctly. Unit is in need of garage kit. Installed garage kit and advised customer unit would be back to normal within 24 hours. ; used 1 5303918301 (GARAGE KIT) from stock
Near Monroe, OH 45050
Steve G
Job Details: 11/27/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TS0 Customer states that the unit keeps tripping breakers.Found an exposed wire. Secure reseated. Cycled
Near Englewood, OH 45322
Shawn H
Job Details: 11/27/2019
RANGE KENMORE 790.9021301 Upon arrival customer stated that right rear burning only heats to high. Removed back cover and found infinite switch shorted closed. Replaced switch and ran to test. All ok. All burners work as they should. Ok per Jason. ; used 1 316436001 (ELEMENT SWITCH) from stock
Near Brookville, OH 45309
Shawn H
Job Details: 11/27/2019
WASHER SPEED QUEEN AWNE9RSN115TW01 Noise is coming from the lid hinge rubbing the hold down clip. Lubed clip to quiet down. Customer states that unit has left black spots on pillow cases and sheets several times. Could not find anything in tub that could cause this. Customer unsure if it’s the dryer or washer causing spots. Advised customer to wash a load of pillow cases then inspect to determine if it’s the washer. Top of unit has blemishes in finish. Have photos of top and spots on clothes. Calling speed queen for info.
Near Clayton, OH 45315
Shawn H
Job Details: 11/27/2019
DRYER GE GTDP220EF1WW Upon arrival found unit running and heating but has long dry times. Customer had cleaned out blower housing and flex duct but not house duct. Inspected heater and thermostats. All ok. All test within spec. Reassembled and ran unit to test temps at rear. On high in timed dry unit cycles between 140 and 160 degrees. All ok. Long dry times are due to venting issues. Advised customer to have vent cleaned. Customer also stated that unit wouldn’t start. I was not able to duplicate this concern.
Near Dayton, OH 45416
Shawn H
Job Details: 11/27/2019
REFRIGERATOR GE GTL21KCXABS Installed all provided parts and ran to test. All ok. Advised customer ice bucket will be full in 24 hours and to dispose of first bucket.
Near New Lebanon, OH 45345
Shawn H
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL ED22TEXHW00 Installed new defrost timer. All ok. Unit has been cooling and going into defrost fine since last visit. Part had a intermittent dead spot.
Near Dayton, OH 45416
Shaun S
Job Details: 11/27/2019
RANGE - GAS FRIGIDAIRE FFGF3047LSH "Upon arrival found that unit was operating normally with no issue, tech ran and checked cooktop and burners all checked ok"
Near Dayton, OH 45414
Shaun S
Job Details: 11/27/2019
DRYER - ELECTRIC KITCHEN AID KEYS750JQ0 "Remove and replaced drive belt on unit, ran and checked out, unit checks ok"
Near Dayton, OH 45424
Shaun S
Job Details: 11/27/2019
DISHWASHER GE GDT72055FOSS "Upon arrival ran and tested unit and found no leaks from dishwasher, customer to run a cleaning cycle on unit to clear up stagnet odor smell"
Near Dayton, OH 45424
Shaun S
Job Details: 11/27/2019
RANGE WHIRLPOOL 111 "Unit has issue with control on unit and also needs new thermal cutout on top oven, unit is missing the model and serial tag customer going to try and locate info and will call back when she has it"
Near Dayton, OH 45424
Shaun S
Job Details: 11/27/2019
WASHER KITCHEN AID KAWS850JQ0 "Upon arrival,found no issue with unit at this time, checked unit on spin agitated and drained with no issue"
Near Greenville, OH 45331
Kevin
Job Details: 11/27/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF8 "Checked over unit, ice bin currently had a couple batches of ice seemed ok. Ran diagnostics on icemaker had unit harvest and fill without issue. Didnt notice any leaks or drips. Removed freezer contents and evap cover. Checked had good frost pattern on evap and made sure fan is working and clear. Did not notice any abnormal issues. Customer claims unit has been cooling ok, havent noticed any abnormal frost. Unit checks ok. See sticky note.; used 1 243297609 (DN) (ICEMAKER) from stock"
Near Dayton, OH 45424
Shaun S
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDT710PAYM0 "Upon arrival found drain hose was off bottom of sump, repaired drain hose on unit, unit checks ok upon departure"
Near Greenville, OH 45331
Kevin
Job Details: 11/27/2019
WASHER SPEED QUEEN AWN63RSN115TW01 "Replaced push button switch. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 11/27/2019
RANGE FRIGIDAIRE FPGF3077QFJ Convert oven over to LP gas per instructions and put on appropriate labels. Checked all cooktop flames and bake and broil flames. Unit checks ok.
Near Dayton, OH 45458
Kevin
Job Details: 11/27/2019
REFRIGERATOR SAMSUNG RF23J9011SR/AA Sealed ice room & adjusted fill tube and took picture per IMk bulletin; used 1 DA81-05595A (SEALANT) from stock
Near Versailles, OH 45380
Kevin
Job Details: 11/27/2019
REFRIGERATOR FRIGIDAIRE FPHF2399MF5 "Upon inspection, unit would not dispense ice or water. Pulled put unit, found big ice ball on back of unit where it has been sweating and rusting through and the water lines had frozen up. Took pics of the problem, called techline, he gave me a case number and electrolux will be contacting them for further action."
Near Washington Township, OH 45458
Kevin
Job Details: 11/27/2019
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Called Samsung - James- put board in unit tech line said communicating error and rebooted unit and checks ok
Near Dayton, OH 45415
Kevin
Job Details: 11/27/2019
REFRIGERATOR SAMSUNG RFG237AABP/XAA Checked temps ff 38 & FZ 1 checked for error code & no error codes showed up unit checks ok
Near Arcanum, OH 45304
Kevin
Job Details: 11/27/2019
REFRIGERATOR HOTPOINT HSM25GFRESA "Def heater, is burnt up replacing def heater"
Near Arcanum, OH 45304
Kevin
Job Details: 11/27/2019
REFRIGERATOR SAMSUNG RF24R7201SR/AA Settings was locked and cust couldn’t adjust the setting checked error codes there was not any error codes ticket #4151700667-Monick
Near Vandalia, OH 45377
Kevin
Job Details: 11/27/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed parts per IMk bulletin and took pictures as I went
Near Dayton, OH 45424
Kevin
Job Details: 11/27/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Installed sensors damper and solenoid and checks ok
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/27/2019
WASHER KITCHEN AID KUDM24SEBL2 Found door latch would not close properly. Found spring out of place. Reattached spring. Unit is closing properly. Checks ok.
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/27/2019
WASHER MAYTAG MVWC465HW2 "Found multiple items under agitator and inner tube, removed items. Unit checks ok. Called to let Rent a center know that this repair is not covered by warranty. They authorized repair."
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/27/2019
RANGE - ELECTRIC GE JB700DN2BB "Installed new burner, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 11/27/2019
OVEN SAMSUNG NE59M6850SS/AA "Found connection to lock not seated properly. Connected lock, unit checks ok."
Near East Liberty, OH 43319
Steve
Job Details: 11/27/2019
REFRIGERATOR LG LFXS28968S/00 "Unit leaking water, found cracked ice tray leaking water through dispenser. Installed new icemaker. Unit operating ok.; ordrng 1 Aeq73110212 (ICEMAKER (TS))"
Near Troy, OH 45373
Steve
Job Details: 11/27/2019
WASHER GE GTW460ASJWW Customer not home and unit is full of water. Pump is buzzing. There is something in the pump. Reschedule once evacuated ; saved tckt
Near Franklin, OH 45005
Steve G
Job Details: 11/27/2019
WASHER MAYTAG MVWB835DW3 Found the tub is out on the unit. Causing the water to leak into the stator rotor assy. ; rqstng P&A on 1 WPW10512161 (OUTER TUB) and 1 WPW10811956 (GEARCASE) and 1 WPW10915700 (STATOR) and 1 WPW10915701 (ROTOR) and 1 WPW11130356 (SUSPENSION RODS)
Near Franklin, OH 45005
Steve G
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 vendor gave wrong part. Need lower spray arm .; pckd up 1 WPW10498900PW (spray arm)
Near Middletown, OH 45044
Steve G
Job Details: 11/27/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Customer states that the unit is freezing in the refrigerator; ordrd 1 241537103 (control-temperatur) and 1 241705102 (timer-defrost)
Near New Lebanon, OH 45345
Shawn H
Job Details: 11/27/2019
DISHWASHER FRIGIDAIRE FGIP2468UF0A Upon arrival found unit leaking from door and louder than normal. Found door binding up on cabinet. Removed spacers under mounts and adjusted door. Leak stopped and unit is quieter now. Console was damaged from the cabinet being too close. Unit needs touchpad. Odor is coming from scale build up on heater. Advised customer of maintenance. Need to order console. ; ordrng 1 5304520008 (CONSOLE)
Near Middletown, OH 45044
Steve G
Job Details: 11/27/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Customer states that the unit is freezing in the refrigerator; ordrd 1 241537103 (control-temperatur) and 1 241705102 (timer-defrost)
Near Trotwood, OH 45426
Shawn H
Job Details: 11/27/2019
RANGE WHIRLPOOL RF368LXPS2 Unit is 13 years old in kitchen. Upon arrival found unit plugged in but no operation from control. No voltage to control. Removed back cover and found L2 terminal melted from block and contacting back cover causing breaker to trip. Connections where loose which caused the block to heat up and melt. This allowed the L2 terminal to contact the back cover and short to ground tripping the breaker. Tightened all connections and temporarily secured block. Ran unit to test. All ok. Unit heats fine and all functions of the control work as it should. Unit needs terminal block. Collected deductible cc. ; ordrng 3 WP112432 (nut)s and 1 WP9761958 (block-term)
Near Dayton, OH 45416
Shaun S
Job Details: 11/27/2019
WASHER KENMORE 110.8287412 Upon arrival found that unit has a defective timer not all selections working properly; ordrng 1 TIMER
Near Dayton, OH 45405
Shaun S
Job Details: 11/27/2019
RANGE GE JB655SK4SS Found that left rear burner and switch needs replaced ; ordrng 1 LEFTREARBURNER and 1 LEFTREARINFINITESWITCHES
Near New Madison, OH 45346
Kevin
Job Details: 11/27/2019
MICROWAVE FRIGIDAIRE FPBM3077RFB "Upon arrival the left hand side of controls were not working. Unplugged unit, waited 30s and plugged back in. All control functions now working. Open and shut door several times to see if it wpuld act up. This unit has controls in bottom part of door therefore has wiring harness in the hinge. Inspected harness appears ok. Ran lights, blower, power, and timer and misc function keys again appears ok. See sticky note!; ordrng 1 5304509459(DN) (MONITOR SWITCH)"
Near Greenville, OH 45331
Kevin
Job Details: 11/27/2019
MICROWAVE FRIGIDAIRE FGMV176NTF "Upon arrival the microwave is DOA. Checked breaker, flipped off then on and then checked voltage at the plug is ok. Customer states she was warming up something and when it was done she opened the door and then lost all power. Found glass fuse blown, ordering all new door switches. Have a fuse but no monitor switch checked truck stock. ; ordrng 1 5304509451 (FUSE) and 1 5304509459 (MONITOR SWITCH) and 2 5304509460 (INTERLOCK SWITCH)s"
Near Centerville, OH 45458
Kevin
Job Details: 11/27/2019
REFRIGERATOR SAMSUNG RF28M9580SG/AA Needs repaired per bulletin; ordrng 1 DA82-02707A (IMK SERVICE KIT)
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/27/2019
MICROWAVE FRIGIDAIRE FGMV175QFA "Found interlock switch not closing properly. Installed new switch, unit checks ok.; ordrng 1 5304464099 (switch /DN)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/27/2019
DISHWASHER FRIGIDAIRE FFBD2406NW9B Found control not sending voltage to water valve. Ordered new control. Located in the kitchen. Manufactured 5/2017; ordrng 1 5304506728 (board)
Near Xenia, OH 45385
Brad Anders
Job Details: 11/27/2019
WASHER GE GLWN2800D1WS "Found inverter board getting proper voltage, not supplying power to motor. Ordered motor/board. Located in the laundry room. Manufactured 12/2014; ordrng 1 WH20X10093 (washing machine moto)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/27/2019
WASHER LG WM8000HVA Found drain pump not turning with proper voltage applied. Ordered new drain pump.; ordrng 1 4681EA2001T (DRAIN PUMP)
Near Dayton, OH 45419
Tim
Job Details: 11/26/2019
REFRIGERATOR SAMSUNG RSG257AARS/XAA Replaced ice chute. Checks ok
Near Washington Township, OH 45459
Tim
Job Details: 11/26/2019
RANGE - ELECTRIC KENMORE 790.95657 Control shorted and unit wouldn’t shut off. Burnt customers food and pan. No repair due to cost. Instructed customer not safe to use.