Near Piqua, OH 45356
Steve
Job Details: 11/19/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Unit not cooling properly. Installed garage kit; used 1 5303918301 (GARAGE KIT) from stock
Near Piqua, OH 45356
Steve
Job Details: 11/19/2019
DISHWASHER SAMSUNG DW80M2020US/AA00 Installed new water valve. Unit operating ok.1.5 yrs old in kitchen.
Near Piqua, OH 45356
Steve
Job Details: 11/19/2019
DISHWASHER BOSCH SHE3AR52UC/21 Noisy operation. Found drain pump loose from rubber grommet hanger. Secured drain pump assembly.
Near Tipp City, OH 45371
Steve
Job Details: 11/19/2019
WASHER MAYTAG LAT2301AAE Hot water not filling. Found clogged filter screen. Removed sand cleaned both hot cold valve screens. Unit operating ok
Near Tipp City, OH 45371
Steve
Job Details: 11/19/2019
WASHER WHIRLPOOL WTW6400SW3 Installed new drain pump assembly. Unit operating properly.
Near West Chester Township, OH 45069
Steve G
Job Details: 11/19/2019
REFRIGERATOR GE PFE28RSHGSS Installed new dispenser board and install new refrigerator dispenser assembly board on top of left door cycled unit test OK
Near Troy, OH 45373
Steve
Job Details: 11/19/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Unit not dispensing ice. Found loose auger drive. Tightened auger drive key. Unit operating ok.
Near Carlisle, OH 45005
Steve G
Job Details: 11/19/2019
WASHER MAYTAG MY;WF835DW4 Customer is getting LF error code. Installed new water valve assy. Cycled. ; pckd up 1 W11165546 (valve)
Near Franklin, OH 45005
Steve G
Job Details: 11/19/2019
REFRIGERATOR FRIGIDAIRE FGHI2164QF0 "Found unit was leaking. Installed new Ferrell, clean out drain line. ; pckd up 1 A04520001 (ferrule)"
Near Monroe, OH 45050
Steve G
Job Details: 11/19/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF Customer states that the unit is not making ice. Found the water tube was frozen up. Installed new hose kit ; pckd up 1 241920106 (FILL TUBE )
Near Middletown, OH 45042
Steve G
Job Details: 11/19/2019
DRYER SAMSUNG DV45K6200EW/A3 Customer states that the unit was not starting. Was able to get the unit to start. Cycled unit several times.
Near Dayton, OH 45409
Shawn H
Job Details: 11/19/2019
REFRIGERATOR FRIGIDAIRE FRS26KR4JW0 Installed all provided parts and ran to test. All ok. Condenser fan is running and ice maker cycles with no leaks. Advised customer ice bucket would be full in 24 hours and to dispose of first bucket.
Near Dayton, OH 45426
Shawn H
Job Details: 11/19/2019
RANGE - ELECTRIC LG LRE3060ST/00 Installed all provided parts and ran to test. All burners work and cycle as they should. Preheated oven to 350 to test. Unit preheated to 350 within 10 minutes. All ok.
Near West Alexandria, OH 45381
Shawn H
Job Details: 11/19/2019
REFRIGERATOR/TOP HAIER n/a Installed compressor electrical recall kit and ran unit to test. Unit powered up and all functions work. Removed evap cover to inspect frost pattern. Unit is developing a frost pattern. Advised customer temps would be within normal in 24 hours and to monitor.
Near Farmersville, OH 45325
Shawn H
Job Details: 11/19/2019
WASHER MAYTAG MVWX655DW1 "Installed new control board and ran calibration, then ran auto test. All ok. No error codes and unit calibrated fine."
Near Brookville, OH 45309
Shaun S
Job Details: 11/19/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ "Upon arrival removed and replaced filter on unit, also steamed out fill tube line, ran and tested unit with customer present, showed customer imk was filling with water, unit checks ok upon techs departure"
Near Dayton, OH 45424
Shaun S
Job Details: 11/19/2019
DISHWASHER FRIGIDAIRE LFID2426TF2A "Upon arrival found that unit was over suds and unit not draining due to clog in drain hose, cleared all suds and cleared clog, ran and checked out, unit checks ok"
Near Dayton, OH 45404
Shaun S
Job Details: 11/19/2019
OVEN KENMORE 790.7751381 "Upon arrival customer complaint of getting error code off of oven when unit is running, tech ran and checked oven couldn’t find issue with range at this time, customer to observe unit and check error code if problem continues"
Near Greenville, OH 45331
Kevin
Job Details: 11/19/2019
RANGE FRIGIDAIRE FFEF3018LWE "Replaced switched, tested unit checks ok."
Near Dayton, OH 45415
Kevin
Job Details: 11/19/2019
REFRIGERATOR SAMSUNG RSG257AARS/XAA Installed lower FZ door hinge
Near Greenville, OH 45331
Kevin
Job Details: 11/19/2019
RANGE FRIGIDAIRE FGGF3047TFE "Replaced EOC. Tested button functions, light both bake and broil. Checked heat temps with bake and broil. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 11/19/2019
DISHWASHER FRIGIDAIRE GLD2350RCB0 "Customer claims unit had no power, called and talked to realtor. Upon arrival met customers mother in the home. Went to garage to find breaker to dishwasher was turned off. Flipped on breaker, put unit into a light wash. Unit filled and washed let run for 10 mins, then canceled and drained ok. proceeded to put unit into a normal wash with sanitize function to check make sure heating element was ok and not tripping breaker. Unit checks ok, called realtor. "
Near Miamisburg, OH 45342
Kevin
Job Details: 11/19/2019
REFRIGERATOR LG LFXC24726S/03 Thawed out auger motor ACQ90087901
Near Dayton, OH 45434
Kevin
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Installed IMk and fan and checks ok
Near Dayton, OH 45429
Kevin
Job Details: 11/19/2019
REFRIGERATOR KITCHEN AID KSCS25FVWH01 Installed water valve and instructed cust not getting good water pressure to the unit would need Plummer
Near Miamisburg, OH 45342
Kevin
Job Details: 11/19/2019
REFRIG/SIDE-BY-S FRIGIDAIRE FGHC2331PFAA IMk leaking causing it to leak into the motor installed ice maker and adjusted fill tube called warrantech for authorized per Dava; used 1 5303918344 (ICE MAKER) from stock
Near Springfield, OH 45504
Brad Anders
Job Details: 11/19/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed new ICEMAKER service kit, unit checks ok."
Near Dayton, OH 45420
Tim
Job Details: 11/19/2019
DRYER SAMSUNG DV42H5000EW/A3 "Checked unit over found that the unit had a bad burning smell and would start then immediately shut down after 4-5 seconds. Found shorted control and motor completely black for overheating. Need motor and control. Unit is 5-10 years old in laundry room.; rqstng P&A on 1 DC92-01596D (CONTROL) and 1 DC93-00101N (MOTOR), states that autho needed"
Near Dayton, OH 45424
Brad Anders
Job Details: 11/19/2019
DRYER - ELECTRIC SAMSUNG DV365ETBGWR/A3 Found dryer motor start windings not working properly. Needs new motor. Customer considering repair.
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/19/2019
REFRIGERATOR SAMSUNG 1111111
Near Centerville, OH 45458
Tim
Job Details: 11/19/2019
DRYER SAMSUNG DV56H9100EG/A2 Replaced display due to locking up and not being able to select a cycle. Checks ok.; ordrng 1 DC92-01647A(TSDN) (DISPLAY)
Near Liberty Township, OH 45044
Steve G
Job Details: 11/19/2019
OVEN KITCHEN AID KEBC207SS03 Removed board to be rebuilt--. ; saved tckt
Near Dayton, OH 45449
Tim
Job Details: 11/19/2019
RANGE - ELECTRIC MAYTAG MET8720DS00 Replaced light build and adjusted oven temperatures for upper oven. Replaced bake element for lower oven. Checks ok. Unit has to be removed from to replace bake element. Removed cabniet pieces and pulled unit out. Unit needs second man to pull out on carpet anc; ordrng 1 W10249981(TS) (elmnt-bake)
Near Cable, OH 43009
Steve
Job Details: 11/19/2019
RANGE SAMSUNG NE59N6630SG Display is flickering. Needs to be replaced 1.5 yrs old; ordrng 1 DG07-01005A (DISPLAY )
Near Middletown, OH 45042
Steve G
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is being transported back to vendor. tech want to go out there and double check the wire harness going to the door; schdld next appmnt for 11/25 MON !
Near Vandalia, OH 45377
Shaun S
Job Details: 11/19/2019
MICROWAVE FRIGIDAIRE FGMV176NTF "Upon arrival found that unit is popping fuses as soon as door is shutting, tech to replace all switches again under parts warranty and also ordering new switch holder; ordrng 1 LOWERSWITCH and 1 MIDDLESWITCH and 1 SWITCHHOLDER and 1 UPPERSWITCH"
Near Middletown, OH 45044
Steve G
Job Details: 11/19/2019
WASHER SAMSUNG WA45M7050AW/A4 03 Customers gear case is locked up; rqstng P&A on 1 DC93-00309B (STATOR/ROTOR KIT) and 1 DC97-16984A (GEARCASE)
Near Dayton, OH 45426
Shawn H
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 Upon arrival found unit plugged in but no operation from compressor or any fans. Unplugged unit and plugged back in. No operation still. Removed control to check for voltage and found voltage to board but no output to loads. Removed connections and reinstalled. Board powered up and compressor kicked on. All fans are running. Let unit run to check for developing frost pattern. Frost pattern is good. Unit has an intermittent short in the control. Unit needs control board. ; ordrng 1 W11085365 (cntrl-elec)
Near Springboro, OH 45066
Steve G
Job Details: 11/19/2019
DISHWASHER SAMSUNG DW80F800UWS/AA 01 "Customer unit will not turn on, found power to the main board. ; rqstng P&A on 1 1111 (MAIN BOARD. BOTTOM) and 1 2222 (DISPLAY BOARD)"
Near Laura, OH 45337
Shaun S
Job Details: 11/19/2019
REFRIGERATOR MAYTAG MSD2356AEW "Upon arrival found that evap was all froze up due to unit not going into defrost, also found that imk will not cycle thru properly; ordrng 1 DEFROSTBIMETAL and 1 DEFROSTTIMER and 1 IMK"
Near Springboro, OH 45066
Steve G
Job Details: 11/19/2019
OVEN WHIRLPOOL WFE510S0AS0 Customer states that the door fell apart and is not closing. ; ordrd 1 WPW10491985 (SCREW) and 1 WPWPW10299224 (DOOR HINGE) and 1 WPWPW10299227 (DOOR HINGE)
Near Washington Township, OH 45458
Kevin
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 37 in ff section 35 in pantry drawer 1 in the FZ section working fine at this time calling tech line- cust stated it shut completely down for 5 hrs no lights or cooling but display would come on Rob-schedule out for 2 weeks per Rob call back if goes out before the 2 weeks; schdld next appmnt for 12/2 MON 8-12
Near Dayton, OH 45415
Kevin
Job Details: 11/19/2019
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Error code is 22 & 25; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA96-00842A (EVAP DEF HEATER ) and 1 DA97-13757A (FF FAN ASSY) and 1 DA97-15217D (IMK) and 1 DA97–19898A (TUBE)
Near Dayton, OH 45414
Kevin
Job Details: 11/19/2019
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit needs repaired per IMk bulletin; rqstng P&A on 1 DA82-02675A (IMK KIT) and 1 DA97-14474C (CONTAINER )
Near Vandalia, OH 45377
Kevin
Job Details: 11/19/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit needs repaired per IMk bulletin; rqstng P&A on 1 DA82-02673A (IMK KIT) and 1 DA97-12540G (AUGER) and 1 DA97-14474C (CONTAINER )
Near Springfield, OH 45504
Brad Anders
Job Details: 11/19/2019
WASHER MAYTAG MVWB850YW0 Found drain pump not turning with proper voltage applied. Ordered new drain pump.; ordrng 1 WPW10409079 (pump-water)
Near Springfield, OH 45504
Brad Anders
Job Details: 11/19/2019
RANGE SAMSUNG NX58K7850SS/AA "Found display distorted, ordered new control and display. Located in the kitchen, manufactured 2/2016; rqstng P&A on 1 UNKNOWN (DISPLAY) and 1 UNKNOWN (MAIN CONTROL)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/19/2019
OVEN LG LRE3023ST/00 "Found temperature would not go up over 300, bake element out of ohm range. Ordered new element and control. Located in the kitchen, manufactured 10/2012; rqstng P&A on 1 UNKNOWN (Bake element) and 1 UNKNOWN (MAIN CONTROL)"
Near Springfield, OH 45502
Brad Anders
Job Details: 11/19/2019
REFRIGERATOR MAYTAG MSD2957DEQ "Found icemaker not cycling properly. Ordered icemaker and water valve.; ordrng 1 61005626 (valve,water) and 1 D7824706Q (ice maker)"
Near Dayton, OH 45459
Tim
Job Details: 11/18/2019
DISHWASHER FRIGIDAIRE FGBD2431KW1 Checked unit over found shorted wire on drain pump. Unit is 8-10 years old in the kitchen.
Near Dayton, OH 45458
Tim
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW8540FW1 Replaced drain pump. Unit on a pedestal. Checks ok.
Near West Carrollton, OH 45449
Tim
Job Details: 11/18/2019
REFRIGERATOR MAGIC CHEF HMDR450SE Checked unit over found compressor running but unit not cooling also found oil on ground near compressor. No repair being exchange per magic chief.
Near Miamisburg, OH 45342
Tim
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL DU840SWKU0 Replaced timer and harness. If unit still has issues will talk to homebuyers about replacement options.
Near Dayton, OH 45449
Tim
Job Details: 11/18/2019
DRYER KENMORE 41793702201 Heating just fine customer using low heat setting. No issues.
Near Kettering, OH 45429
Tim
Job Details: 11/18/2019
DRYER GE GTD42GASJ2WW Checked unit over couldn’t find anything that stood out that was wrong with it. Adjusted start switch so it’d make better contact. Instructed customer is she still had issues it’d need a new timer. She was ok with that.
Near Dayton, OH 45409
Tim
Job Details: 11/18/2019
REFRIG/SIDE-BY-S WHIRLPOOL GX5FHDXTQ00 Replaced shorted icemaker. Checks ok; used 1 D7824706Q (ICE MAKER) from stock
Near Dayton, OH 45420
Tim
Job Details: 11/18/2019
REFRIGERATOR MAYTAG MRT311FFH00 Reset control. Adjusted dampener and temps. Checks ok.
Near Dayton, OH 45432
Tim
Job Details: 11/18/2019
COOKTOP FRIGIDAIRE MISSING MODEL Checked unit over found front left switch shorted. Needs new switch. Parts are NLA because of the age.
Near Dayton, OH 45432
Tim
Job Details: 11/18/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Checked unit over found very low water pressure coming to the refrigerator. Frozen water line for icemaker and very little dispensing out of the door. Disconnected each waterline and tested water at each solenoid was dispensing very minimal water. Customer needs to have water pressure to refrigerator addressed. We believe their is a restriction in the waterline.
Near Dayton, OH 45440
Tim
Job Details: 11/18/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PF0 "Replaced main control, thermostat and door gasket. Checks ok."
Near Dayton, OH 45432
Tim
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Checked unit over found that the unit wasn’t heating up. Found that the wire for the heater had broke. Repaired wire. Checks ok
Near Franklin, OH 45005
Steve G
Job Details: 11/18/2019
REFRIGERATOR KITCHEN AID KFIS20XVMS2 Customer states that unit was still in the language of French customer did pull out owners manual and we were able to get the unit to go into English mode customer also stated that the icemaker is not making ice . move the container turn the ice maker on within 30 seconds ice dropped out of it customer still very upset about the part that was put on by again advise the customer that the parts that were put all were the parts that the warranty company sent us
Near Franklin, OH 45005
Steve G
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Install new upper and lower spray arm installed new soap dispenser cycle test OK
Near Dayton, OH 45415
Shawn H
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new wash arms and ran unit to test. All ok. Unit is moving water in the proper way now. Water temp to unit is cold. Checked and found unit hooked to cold line. Advised customer to have it moved to the hot side and this will improve the performance of the machine.
Near Dayton, OH 45415
Shawn H
Job Details: 11/18/2019
DRYER WHIRLPOOL LE9500XTW1 Unit is 27 years old in laundry closet. Checked unit and found noise coming from blower housing.removed housing and found debris and wire ties in housing. Cleared debris and ran to test. All ok. No noise and no burning smell.
Near Dayton, OH 45426
Shawn H
Job Details: 11/18/2019
DRYER WHIRLPOOL WED9200SQ0 Installed new lint screen and advised customer of fabric softener use and dryer sheet use. All ok.
Near Englewood, OH 45322
Shawn H
Job Details: 11/18/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TB5 Upon arrival found a sticky thick substance on the floor by the right front corner of the unit. Pulled unit out to inspect compressor. No leaks or signs of substance in rear. Opened door and found traces of substance leaking down right edge long door seal. Leak came from the freezer. Temp was set to a lower setting. Set temp to normal operation and ran to test. All fans work as they should. Evaporator is developing a good frost pattern. Substance thawed in freezer and leaked down. Unit thawed because of recent cold snap. Temp sensor is detecting a cool tamp and shut down the compressor and wouldn’t cycle it to keep things frozen. Unit is need of a garage kit to trick the control and keep it cooling. Installed garage kit and advise customer temps would be back to normal in 24 hours. ; used 1 5303918301 (GARAGE KIT) from stock
Near Dayton, OH 45414
Shaun S
Job Details: 11/18/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBHA "Upon arrival found that solenoid in back was jammed, tech was able to clear solenoid, ran and checked both cubes and crushed, unit checks ok"
Near Dayton, OH 45414
Shaun S
Job Details: 11/18/2019
REFRIGERATOR SAMSUNG RF263BEADSR/XAA "Upon arrival installed new water tank on unit, ran and checked out, unit checks ok"
Near Dayton, OH 45404
Shaun S
Job Details: 11/18/2019
WASHER MAYTAG MBWC565FW1 "Upon arrival found the was a sock stuck in drain pump, causing unit not to drain water, removed sock, ran and checked"
Near Dayton, OH 45404
Shaun S
Job Details: 11/18/2019
WASHER SAMSUNG WF42H5000AW "Found drain clogged-cleared drain, unit checks ok"
Near New Madison, OH 45346
Kevin
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL GU2300XTVB0 "Replaced dispenser, siliconed around gasket. Checked make sure dispenser door was latching. Unit checks ok."
Near Versailles, OH 45380
Kevin
Job Details: 11/18/2019
DISHWASHER KENMORE 665.13973K014 Replaced new rollers on rack. Unit checks ok. Collected deductible on first time out. Check turned in to HHS on 11-14-19 yesterday.
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW5500XW1 Found water valve not opening properly. Home buyers canceled dispatch and is replacing the unit.
Near Beavercreek, OH 45434
Brad Anders
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW8500DC3 "Found water valve not opening properly. Installed new water valve, unit checks ok.; used 1 W11165546 (WATER VALVE /TS/DN) from stock"
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW5000DW1 Found lid lock not working properly. Installed new lid lock. Unit checks OK.; used 1 W11307244 (DOOR LOCK /TS/DN) from stock
Near Liberty Township, OH 45044
Steve G
Job Details: 11/18/2019
REFRIGERATOR FRIGIDAIRE LGHS2644KM0 Customer states that the unit just clicks. Installed new start device. Cycled. ; ordrng 1 241941003TS (;START DEVICE )
Near Springboro, OH 45066
Steve G
Job Details: 11/18/2019
WASHER WHIRLPOOL GSW9800PW0 Customer states that the timer does not advance. ; ordrng 1 WP8562615 (timer)
Near Trenton, OH 45067
Steve G
Job Details: 11/18/2019
MICROWAVE OVEN LG LMV2031D/00 Customer states that the unit started smoking and unit did shut down on its self. Load test the unit. No heat. ; ordrng 1 1111 (DIODE) and 1 2222 (CAPICATOR) and 1 3333 (MAGTUBE) and 1 4444 (FUSE ON MAGTUBE)
Near Springboro, OH 45066
Steve G
Job Details: 11/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states that the unit is not making ice.. customer needs main board . ; ordrd 1 WPW10675033 (cntrl-elec)
Near Springboro, OH 45066
Steve G
Job Details: 11/18/2019
DRYER LG DLEX3470W Customer states that the unit is not heating. Installed new thermo fuse. Cycled ; ordrng 1 6931EL3003DTS (FUSE)
Near Carlisle, OH 45005
Steve G
Job Details: 11/18/2019
DRYER - ELECTRIC LG DLE5977B Customer states that the unit is not turning. Found all 4 rollers were bad’Installed new rollers with shafts and new belt. Cycled; ordrng 4 1111 (ROLLERS WITH SHAFT. )s and 1 4561EL3002ATS (BELT)
Near Middletown, OH 45042
Steve G
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Micheal techlineCall Techline Thomas was going on in the work has been performed Techline said possible broken line I did get out to the customers house and find the yellow connection was not seated properly receipt of wire advise the customer that I will call them on Monday to see if it made any ice if not Techline suggest changing out the board if that does not do it broken wire in the cabinet or in the door; schdld next appmnt for 11/18 MON !
Near Lebanon, OH 45036
Steve G
Job Details: 11/18/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US Customer called the state of the unit is not making ice it is a secondary refrigerator so they do not get in it all the time I did ask customer to do a test customer called technician the following day and said unit did not make any ice pre-ordering main board; ordrng 1 1111 (MAIN BOARD) and 1 2222PW (ICE MAKER LOWER. )
Near Brookville, OH 45309
Shawn H
Job Details: 11/18/2019
DRYER - ELECTRIC LG DLEX4370W Customer stated that vent has been cleaned by Stanley Steamer and unit still shows D90 air flow code. Mostly when drying towels or on permanent press cycles. Ran unit with no load on PP cycle to test. Unit showed D80. He led thermistors per LG tech and outlet thermistor is opening up when it heats causing a false reading. Unit needs outlet thermistor. Please order. ; ordrng 1 6323EL2001B (THERMISTOR )
Near Farmersville, OH 45325
Shawn H
Job Details: 11/18/2019
WASHER MAYTAG MVWX655DW1 Upon arrival found drain pump running but no lights on. Pump shut off after5 minutes. Ran diagnostics to check for error codes. None present. Ran auto test. Passed fine with no codes. Ran calibration and it wouldn’t finish calibration. Removed console to inspect control and found pressure hose with extra length than it needed. Shortened hose and reran calibration. Unit still won’t calibrate. Unit needs control. ; ordrng 1 W11116592 (cntrl-elec)
Near Dayton, OH 45417
Shawn H
Job Details: 11/18/2019
RANGE MAYTAG MGT8885XS01 Upon arrival found upper oven won’t ignite on broil until door is open like before. Adjusted air shutter on broil burner to see if this would help. Fully open or fully closed it still won’t ignite. Checked burner tube for cracks. None found. Checked amp draw of igniter and its 3.3. Just within spec. Per whirlpool tech line they suggested we replace the broil igniter. It’s just on the low side of good and may not be fully opening valve but just enough to allow some gas through. Unit needs broil igniter. ; ordrng 1 WPW10324738 (igntr-oven)
Near Dayton, OH 45406
Shawn H
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL DU8400XX3 "Upon arrival found unit with power to water valve but no flow. Checked supply line and found water shut off in basement to dishwasher. Turned water on and ran to test. Unit fills, washes, but struggles to drain. Removed hose and ran unit in drain to test. Barely moving any water. Drain hose has a blockage I cannot clear. Unit will need drain hose. Customer had remodel work done just before problem occurred. Plumber shut line off and never turned it back on. ; ordrng 1 WP3374077 (hose-drain)"
Near Bradford, OH 45308
Kevin
Job Details: 11/18/2019
DISHWASHER GE GDF610PGJ4BB "Tested unit with 8 glasses upright in each corner of lower and upper rack. Removed kick panel and set machine for light wash. Unit filled washed and drained properly. let unit wash good 30 mins. You can tell unit has leaked many times in past from door area however i believe most of which is the way the customer is loading the unit, and she says it doesnt leak all the time. Also then tested on heavy cycle, While examining on light and heavy wash modes, unit did not leak at all. Took pic of tub and door seals will look to go ahead and replace as lime and soap has built up. Customer also complaint noticed recently soap dispenser not opening at times, figured had to do with taller silverware in unit, when testing unit today i had the soap dispenser closed, still closed after running unit however so possible issue with soap dispenser.; rqstng P&A on 1 WD08X10092 (seal) and 1 WD08X10094 (dishwasher tub trim) and 1 WD08X23476 (gasket tub plastic) and 1 WD12X22576
Near Union, OH 45322
Shaun S
Job Details: 11/18/2019
DISHWASHER GE GDT625PSJ2SS "Upon arrival found that unit is giving error code for communications failure between user interface and main board, contacted GE Tech Support spoke to mark was told to change main board, user interface and door harness ; rqstng P&A on 1 DOORHARNESS and 1 MAINBOARD and 1 USERINTERFACE"
Near Union City, OH 45390
Kevin
Job Details: 11/18/2019
REFRIGERATOR BO FRIGIDAIRE FGHB2866PFMA "Upon arrival customer has a few issues going on, first issue is frost buildup getting into the fresh food icemaker compartment causing ice buildup and stopping the fan. Removed all, steamed and cleared all ice. Wiped dry, used tape and silicone to seal off any air leaks. Used flashlight around perimeter to determine any open gaps. Also front display console some of the led lighting is dim or out, common on frigidaire will replace. pic attached. Customer also made mention of lower icemaker making bad grinding noise when harvesting ice will also put that on order.; rqstng P&A on 1 242058230 (user interface) and 1 IMK0028A (fdbm icemaker kit)"
Near Greenville, OH 45331
Kevin
Job Details: 11/18/2019
DISHWASHER SAMSUNG DW80J7550UG/AA "Put unit into diagnostics, unit giving a 713E error but could only find reference to 7E error per samsung app. Per service bulletin ASC20181205001 lists to replace three parts on this unit as its model falls in line as effected. ; rqstng P&A on 1 DD97-00204C (ASSY MOTION) and 1 DD97-00216A (ASSY COVER NOZZLE) and 1 DD97-00318B (ASSY VANE)"
Near South Vienna, OH 45369
Brad Anders
Job Details: 11/18/2019
MICROWAVE OVEN LG LMV1762ST/01 "Found unit not heating properly. Ordered magnetron, capacitor, and diode.; ordrng 1 UNKNOWN (MAGNETRON) and 1 UNKNOWN (CAPACITOR) and 1 UNKNOWN (DIODE)"
Near Dayton, OH 45424
Brad Anders
Job Details: 11/18/2019
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV00 "Found icemaker will not cycle properly. Water valve is not opening properly. Ordered icemaker and water valve. Located in the kitchen, manufactured 6/2018; rqstng P&A on 1 W10873791 (icemaker) and 1 WPW10341320 (valve-inlt)"
Near Dayton, OH 45431
Brad Anders
Job Details: 11/18/2019
REFRIGERATOR LG LMXS28626S/00 "Found water valve not opening properly. Installed new valve, unit is working properly.; ordrng 1 UNKNOWN (WATER VALVE /TS/DN)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/18/2019
REFRIG/REFRIGERA FRIGIDAIRE n/a "Found rear cover missing, condenser fan and condenser dirty causing refrigerant lines to stay to hot. Ordered new rear compartment cover.; ordrng 1 241733901 (cover-access)"
Near Dayton, OH 45434
Brad Anders
Job Details: 11/18/2019
OVEN MAYTAG MER8775AS "Found element open, ordered new bake element.; ordrng 1 W10779716 (elmnt-bake)"
Near Jamestown, OH 45335
Brad Anders
Job Details: 11/18/2019
OVEN FRIGIDAIRE FFEF3016TSD Found handle not tightening up properly. Ordered handle and mounting screws.; ordrng 1 5304520635 (HANDLE WITH SCREWS)
Near Dayton, OH 45419
Tim
Job Details: 11/15/2019
DISHWASHER GE PDF820SSJ0SS Checked unit over found no power going to user interface. Control has power but not sending out power. Needs new control. Part is NLA per dap...
Near Dayton, OH 45419
Tim
Job Details: 11/15/2019
OVEN SAMSUNG NE59J7850WS/AA Reset control and reprogrammed. Adjusted temps. Checks ok.