Local Reviews
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Brad A.
DISHWASHER KITCHENAID KDTE334GBS0 "Installed new rack tracks, top rack is now working properly."
Kevin S.
REFRIGERATOR SAMSUNG RF220NCTASG/AA "Upon arrival unit was not cooling at all in the frig, all contents had been removed. Lights are on, food in freezer, customer claims still has been keeping cold?Removed power and plugged in watt meter. Unit not even turning on, no led to inverter board even after 10mins. Put unit in diagnostics, far right hand led on frig side is flashing on colder. STG app wont pull up this model, techline is not open yet. what i could find from similar model on stg app the colder led on right hand side flashing noted could be inverter or compressor. Tried to get unit power back on but fail. LED is out on inverter board. Was able eventually get unit to power back on, condenser fan running, compressor luke warm to touch, red led is on solid. Customer claims they have unplugged unit before and plugged back in but only cooled maybe 6hrs. when customer had noted when unit was not running claims compressor was not running and freezer was not cooling at the time. Order
Brad A.
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Installed new auger motor dispenser cover and case route, unit is working properly."
Kevin S.
REFRIGERATOR FRIGIDAIRE FPHN2899LF6 Job canceled per Marlise and Kendall. NO REPAIR. Parts un-opened to be returned by Ann to Shari.
Brad A.
UPRIGHT / CHEST HAIER IF71CM33NW "Unit was manufactured 6/2017, located in the garage.Found compressor not starting. Needs overload and capacitor. These parts are not available.
Brad A.
DRYER SAMSUNG DV45K76000EW/A3 "Found idler pulley seized up and belt broke, put new pulley and belt on, unit is working properly.; used 1 6602-001655 (DRYER BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Kevin S.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF "Upon arrival unit door was already detached from unit, and laying on table. Customer claims lower part of handle had broken and since they have just been using a strap modified to open the door. Pics attached. Customer has no proof of purchase but has a letter from contacting Frigidaire that they assigned a proof of purchase for them see Pic attached. Customer claims unit originally purchased from lowes.. located in kitchen above range.; rqstng P&A on 1 5304509577 (DOOR ASSEMBLY)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Ice maker is broken and damper isnÕt opening properly; ordrng 1 4317943 (icemaker only) and 1 W11087463 (damper)
Kevin M.
REFRIGERATOR KENMORE 795.775636 Installed water valve got 2 of the same water valves ; ordrng 1 5220jb2009a (WV)
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Unit needs repaired per ice bulletin; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA94-02679G and 1 DA97-14474C (BUCKET ) and 1 DA97-15217D (IMK) and 1 DA97-19898A
Kevin M.
FREEZER FRIGIDAIRE LFFH17F3QWC In garage less than a yr frosted up need to ordered timer bimetal & heater; ordrng 1 5304496284 (heater) and 1 5304518034 (TIMER)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD2 FZ door not sealing and closing properly; ordrng 1 5304502762 (gasket-frzr drawer) and 1 5304507978 (slide assembly) and 1 5304507979 (slide assembly)
Brad A.
REFRIGERATOR SAMSUNG RS265TDRS/XAA "Found ice maker filling with water with tray full, causing water to go into the ice bucket and freeze the cubes. Ordered ice maker and control board. Unit located in the kitchen mfg 2013.; rqstng P&A on 1 UNKNOWN (ICE MAKER) and 1 UNKNOWN (MAIN CONTROL BOARD), states that autho needed"
Brad A.
WASHER MAYTAG MVWC416FW0 "Unit not finishing cycle, have to put into drain and spin to finish. Ordered control.Unit is located in laundry room mfg date 5/2017; ordrng 1 W11125011 (cntrl-elec)"
Brad A.
REFRIGERATOR FRIGIDAIRE LFFH20F3QWG "Found evaporator fan not turning with proper voltage applied to it. Ordered fan motor. Ice build up around fan, ordered defrost heater.; ordrng 1 297250000 (motor) and 1 5304496284 (heater)"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Found unit not going into defrost, ordered defrost timer.; ordrng 1 241705102 (timer-defrost)"
Brad A.
WASHER MIDEA MAD160S2801 "Found leak at drain hose, installed new drain hose, unit checks ok.; ordrng 1 UNKNOWN (DRAIN HOSE (DN))"
Brad A.
DISHWASHER LG LDT5678ST "Found inlet valve not opening when proper voltage is applied, ordered inlet valve.; ordrng 1 5221DD1001E(DN) (INLET VALVE)"
Brad A.
OVEN KITCHENAID KODE500ESS00 "Unit is out of warranty, found lower door frame bent and glass shattered, ordered glass and door panel.; rqstng P&A on 1 W10771242 (glass-door)"
Brad A.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA "Deductible 100Found freezer ice maker not cycling properly, found evaporator fan not coming on, back wall is frozen. Asked customer to unplug unit 48 hours before service.Freezer section is filled with frost, bulletin calls for new gasket. ; rqstng P&A on 1 A97-16990A (GASKET) and 1 DA81-06100A (LINER REPAIR KIT) and 1 PPPPP (FF EVAPORATOR COVER) and 1 PPPPP (MAIN CONTROL BOARD) and 1 PPPPP (ICE MAKER)"
Brad A.
WASHER MAYTAG MVWC465HW2 "Found a leak at the drain hose, and the cold water valve does not open with proper voltage is applied to it. Ordered valve and drain hose.; ordrng 1 W11210459 (valve) and 1 W11244231 (hose)"
Brad A.
DRYER MAYTAG MED6630HW0 "Found idler pulley making squealing noises, ordered new pulley.; ordrng 1 W10837240 (idler pulley)"
Brad A.
RANGE WHIRLPOOL WFC150M0EB2 Found door handle and trim piece broken. Ordered trim and handle.; rqstng P&A on 1 W10300490 (hndle-door) and 1 WPW10310922 (trim-vent)
Brad A.
RANGE ELECTROLUX EW36CC55GS2 "Installed new left key and relay board, unit works properly. Customer tested unit in the shop. Checked ok."
Brad A.
REFRIGERATOR LG LSC27950ST "Found ice continues to be made after bin is full, need new ice maker, found air leak through dispenser chute. Ordered dispenser assembly.Unit is located in the kitchen and was manufactured 6/2016.; rqstng P&A on 1 UNKNOWN (ICE MAKER) and 1 UNKNOWN (DISPENSER ASSEMBLY)"
Brad A.
DISHWASHER KENMORE 665.1579579 Customer did not answer the door.; saved tckt
Brad A.
WASHER LG WM3170CW "Found door of unit not closing properly at the bottom, causing water to leak out. Ordered front panel and door hinges.; ordrng 1 AEH75016201 (DOOR HINGES) and 1 MCK58110503 (FRONT PANEL)"
Tim R.
DRYER ROPER REX4635EQ2 Checked unit over found blown thermal fuse replaced fuse and fixed wiring. Checks ok.; used 1 3392519 (FUSE) from stock
Tim R.
DRYER KENMORE 110.6140231 Checked unit over found that the unit had a shorted thermal fuse. Replaced thermal fuse tested. Checks ok. Instructed them to clean vents.; used 1 3392519 (FUSE) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Replaced blower motor and fixed wires to heater. Checks ok.
Tim R.
DISHWASHER WHIRLPOOL GU2500XTPS1 Replaced wash motor assembly. Checks ok.
Tim R.
WASHER SAMSUNG WA52M8650AV/A4 Replaced main control due to unit constantly running through the cycle and never shutting down. Checks ok
Tim R.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Replaced parts list. Unit checks ok
Tim R.
WASHER LG WM2455HG Replaced leaking cold water valve. Checks ok.; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
RANGE WHIRLPOOL WFE540H0ES0 Replaced bake element. Checks ok.
Tim R.
DISHWASHER LG LDF6810ST/01 Checked unit over found large amounts of soap residue in the dishwasher. Cleared soap and adjusted door seal. Still leaking. Needs door seal. No repair
Tim R.
DISHWASHER FRIGIDAIRE LGID2478SF0A Replaced drain pump and control. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Checked unit over found that the display was reading 34 degrees in the refrigerator and it was actually. 43 degrees. Reset refrigerator and the display was reading correct temps of 50 degrees. Told customer to observe and see if the temps go back to normal. Also told him we would call LoweÕs and see about getting a second opinion to try and get the unit looked at and hopefully moved towards replacement.
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Refrigerator section freezing all the food. Enter diagnostics passed every test checked in diagnostics. Temperature in refrigerator section 31¡. Found that damper assembly was not sealing against liner. 2 inch screw was not tightened from factory. Entire control assembly was hanging loose from Cabinet allowing cold air from freezer to enter refrigerator section with no regulation. Tightened very back mount screws to secure damper area tightly against cabinet. Unit is operating properly
Steve M.
MICROWAVE BOSCH HMV5051U/01 Unit is not heating. Found bad mag tube.recommend thermostat as well. Saved estimate. Unit uneconomical for repair.
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA 23 error. Condenser fan error. Installed new fan. Unit operating properly.; used 1 DA97-15765A (SUPPORT FAN) from stock
Steve G.
WASHER SAMSUNG WF45M5500AZ/A5 Customer states that the unit is loud in spin. Removed rear shipping bolt sleeves. Load test the unit. Customer education.
Tim R.
WASHER SAMSUNG WA45H7000AW/A2 Checked unit over found that the drain pump was grinding. Replaced drain pump. Checks ok.; ordrng 1 DC97-17366A(TSDN) (DRAIN PUMP)
Steve G.
REFRIGERATOR FRIGIDAIRE LFFH21F7HWD Installed new heater by metal and control cycled unit test OK
Steve G.
REFRIGERATOR - S GENERAL ELECTRIC GFE26JSMAFSS Customer states that the unit last week started to thaw out and came home and unit was still not frozen. On Saturday the unit started working find and has been working fine for several days. Check out the fans and ice is making .
Steve G.
REFRIGERATOR KENMORE 106.5112321 Installed new icemaker ice get thinner and display cycled unit test OK
Steve G.
REFRIGERATOR SAMSUNG RF263AEBP/XAA "Customer states that the unit is not making any ice. Durning the service call customer did bring up other issues with the unit. Unit does have a cooling issues and a Freon line issue pressing against the liner causing an ice build up. Customer not going to repair the unit now. Main board, heater and possibly the evap motor. Unit not going into defrost mode. Customer is actually having 3 issues."
Steve G.
DRYER GE DRSR483ED1WW Customer states that the unit is squealing and clothes are getting caught. Customer needs rear and front bearing as well as front glides. Customer was email an est. of repair. Customer is not going to repair the unit.
Steve G.
REFRIGERATOR FRIGIDAIRE FPSS2677RF1 Customer states that when they get ice the are getting plastic in their cups. Found the ice container is cracked. Installed new ice container/ ; pckd up 1 5304504446 (ice container assy)
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Installed all provided parts. Found condenser fan bracket loose. Tightened bracket and fan noise is gone. All ok.
Shawn H.
WASHER WHIRLPOOL WTW7000DW1 "F5E3, F0E5, F2E1 codes present. F5E3 lid unable to unlock, F0E5 out of balance, F2E1 stuck button. Ran unit into diagnostics to test lid lock. Lid lock operates fine in test mode. Found lid lock dirty with soap. Cleaned lid lock and reinstalled. Ran unit in quick wash to test. All ok. Could not get lock to act up. Out of balance was due to large load. Shocks are good. All keys work fine."
Steve M.
FREEZER FRIGIDAIRE FFTR1814TW0 Unit is not cooling. Found evap frosted over. Connection for defrost thermostat is bad. Replaced defrost thermostat. Unit operating ok.; ordrng 1 5303918634(TS) (thermostat kit)
Shawn H.
WASHER GE GTW330ASK0WW "Checked unit and found error codes 6, 7, 16, 18, and 26. All codes but 26 refer to pressure issues. 26 is and out of balance code. Unit going out of balance because machine isnÕt sensing water in tub still. Drain pump is good, pressure switch tests good. Pressure hose has a blockage at the air dome. Cleared air dome with drill bit per GE service bulletin. Cleared codes and ran to test. All ok."
Steve G.
RANGE SAMSUNG NE594R0ABSR/AA Customer states that she went to hand clean the oven and when she was done the door would not close. Light stayed on tech tried to remove the bulb and bulb crack in tech hand. Customer does have a homage inspection report but does not state any issues with door. Tech sent over for authorization. ; rqstng P&A on 1 1111 (LEFT DOOR HINGE) and 1 2222 (LEFT RECEIPTICAL) and 1 3333 (RIGHT DOOR HINGE) and 1 4444 (RIGHT RECEITICAL) and 1 5555 (40 WATT BULB)
Shawn H.
WASHER SAMSUNG WF42H5000AW/A2 "Checked unit and found door switch stuck not allowing door to latch. Replaced switch and latch. Ran unit in spin cycle to check for noise. Unit has bearing noise. Could not run unit to test for noise without first replacing door lock switch. Unit needs back half of tub, spin basket w/spider flange, and tub seal. Called Lowes to get authorization for job/additional labor. Submit for lock and strike only. Tub job is uneconomical. Lowes will contact customer.; used 1 DC64-0519D (SWITCH DOOR LOCK) from stock"
Shawn H.
DRYER SAMSUNG DV410AER/XAA "Checked unit and found tO(thermistor open) code present. Thermistor tests good. 11k ohms at room temp. Harness from thermistor to board is good. Main board isnÕt sensing thermistor input. Unit needs main control. Part is NLA as of 4/19.
Steve G.
DRYER MAYTAG MEDB835DW4 Customer states that the unit will dry the first load and will not dry the second load or takes several times. ; ordrd 1 8557403 (thrmst-fix) and 1 W11126010 (motor-drve) and 1 WP307473 (fuse-thrml) and 1 WP697772 (blower wheel)
Shaun S.
HOME LAUNDRY - E FRIGIDAIRE FFLE3900UW0 "Upon arrival found that unit was giving error code for lid not locking, upon checking out found loose lid lock pin connection to lock, repaired lock, ran and checked out, unit checks"
Shaun S.
WASHER HAIER HLC1700AXW "Upon arrival found that unit is giving a FC error code, upon calling tech support for verification found that unit will need a new main board and a motor, gave customer est for repair, declines at this time"
Steve G.
DISHWASHER MAYTAG MDB4949SDZ0 "Customer states that the unit is not cleaning and leaking. =found leaking coming from soap issue. But customer does need sump assy. ; ordrd 1 W10591570 (handle,refer)"
Shaun S.
DRYER SAMSUNG DV42H5200EW/XAA "Upon arrival found that idler pulley was bad on unit, removed and replaced pulley, ran and ch caked out, unit checks ok ; used 1 DC93-00634A (IDLER PULLEY) from stock"
Shaun S.
DISHWASHER KITCHENAID KDFE104DSS2 "Remove and replaced console panel on unit, ran and tested unit, checks ok upon techs departure"
Steve G.
WASHER SAMSUNG WF448AAP/XAA 01 Peter techline Last time out unit would not do anything said power interior. Installed new main board. Unit is not Not going into drain mode tech did check voltage to drain all he was getting 5 V one stack tilted unit up water start filling and you just started agitating or sensing talk to text I; rqstng P&A on 1 DC96-01517N (WIRE HARNESS)
Steve G.
DISHWASHER FRIGIDAIRE FGHD2433KW1 Installed new console assy and main board assy. Had to install those to see if any other issues came about. Found that the vent motor is not working. Additional part needed.; rqstng P&A on 1 154784401 (vent assy)
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA "Replaced pcb board, and assembly drain hose. Checked over functions. Unit checks ok. Part DA82-02704a should already be returned to Shari."
Shawn H.
DRYER MAYTAG MDE6800AYQ Checked unit and found membrane for a few buttons inoperative. The membrane is cracked. Unit needs membrane. ; ordrng 1 33002897 (console me)
Kevin S.
DRYER WHIRLPOOL WED7300DW0 "Unit console will not provide any audio, console is similar to washer in which audio level is adjusted by pushing the beep function to set. Held down end beep function for 5 secs unmuted, from there each tap will set audible function levels. Showed customer."
Shawn H.
WASHER FRIGIDAIRE FWX445NBS0 Checked unit and found drive motor shorted from direct drive pump leaking. Unit needs drive motor and drain pump. Parts are NLA as of 2006 and 2014. Collected $100.00 deductible by cash.; rqstng P&A on 1 3204449 (motor-main!washer(NLA 3/06)) and 1 WH23X77 (pump(NLA 8/14))
Shawn H.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Checked unit and found ice maker frosted up. Thawed out ice maker. Unit has had service bulletin for ice maker performed already but has not had the newest update of bulletin done. Customer complained about low water pressure at dispenser. Checked and found unit hooked to reverse osmosis water system. Advised customer that the unit will have low pressure being hooked to this system and advised them to have unit hooked to normal water supply. Unit needs service bulletin kit. ; rqstng P&A on 1 DA82-02367A (Y CLIP) and 1 DA92-00592A (PCB) and 1 DA97-15217D (ICE MAKER) and 1 DA97-19898A (DRAIN HOSE)
Kevin M.
REFRIGERATOR LG LSXS26386D/03 Installed new filter housing found no leaks at this time and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Installed new compressor for dryer and recharge system and checks OK
Shaun S.
DISHWASHER SAMSUNG DW80F600UTW/AA 01 "Upon arrival removed case break on unit, tested unit, found issue still with product, called tech support was told issue is within main board bottom of th unit; ordrng 1 MAINBOARD"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSC2323LPA Installed new main board damper assy and icemaker and unit checks OK
Shaun S.
FREEZER WHIRLPOOL EV188NYWQ02 "Upon arrival found that unit is doing the same thing it did over a year ago, evap all froze up from not going into proper defrost, needs new bi-metal and timer; ordrng 1 WP3-81329 (timer-def) and 1 WPW10491891 (bimetl-def)"
Brad A.
REFRIGERATOR KITCHEN AID KFIS25XVMS00 "Found compressor burned up, needs new compressor, customer considering repair."
Brad A.
DRYER MAYTAG MEDC215EW1 "Found heating element open, installed new heating element, unit is working properly. Called chuck to authorize service. Approved.; used 1 279838 (ELEMENT) from stock"
Kevin S.
DISHWASHER FRIGIDAIRE FGID2479SF0A "When pulling out unit, found water sitting in bottom of unit, there is a leak somewhere. Unable to run unit as the electrical is to short to connect and have pulled out from cabinet. Will need to either run some sort of jumper cord system or take to shop for further analysis.
Brad A.
OVEN WHIRLPOOL WOS11EM4EW01 "Installed new glass door, unit checks ok. All operations work properly."
Kevin S.
REFRIGERATOR SAMSUNG RF28K9580SG/AA Found frost and ice cubes clumped up and frozen from harvest. Pics attached. Will order parts per latest samsung bulletin.; rqstng P&A on 1 DA82-02707A (IM SVC KIT)
Brad A.
WASHER MAYTAG MVWX655DW1 "Installed new washplate, unit is working properly."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821TB "Icemaker not yielding enough ice. Checked water pressure, checked freezer temps 2F and 37F frig. Ordering new icemaker. Talked to Chris and Jennifer, this original job showed record of old unit which has been replaced by lowes. This is now a new top mount 18cu ft. Frig from lowes. Pics of receipt attached.; ordrng 1 IM116000 (ice maker assembly)"
Brad A.
DRYER LG DLE5001W "Found dryer vent restricted, customer going to clean out vent."
Kevin S.
REFRIGERATOR FRIGIDAIRE FPHN2899LF6 "Checked over unit is completely dead, no lights fans nothing. Unit went out about 4 days ago. Checked power at wall outlet, hot and neutral was correct but building has no proper grounding in building which will make any electronics suspect to electrical issues over time. There is 120v at the outlet. Will need at least main pcb and possibly LED power board. Customer is a RTO Hansbargers. Talked to Chris, this unit is manufactured in 2012.; rqstng P&A on 1 241891607 (board-led power) and 1 5303918505 (board-switch)"
Kevin S.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Unit right hand door, seal needs replaced. The magnetic strip is coming out and causes issue with door. Took pics.; rqstng P&A on 1 W10830189 (gasket-fip)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFBN1721TV Call frid tech line -Russ- ordering main brd and front touch pad; ordrng 1 5304513740 (TOUCH PAD ) and 1 5304513797 (CONT BRD)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Ice maker motor not advancing ordering a new ice maker ; ordrng 3 212643 (sealer-gum)s and 1 WPW10300024 (icemaker)
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 DISP door isnÕt sealing properly; ordrng 1 242270106 (DISP)
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PF2 Door not sealing properly. Ordered new gasket and rails for the freezer drawer ; ordrng 1 5303918689 (slide assembly) and 1 5303918690 (slide assembly) and 1 5304501270 (GASKET ) and 2 5305877995 (compound)s
Brad A.
DRYER LG DLEX2650W "Installed new thermistor and thermostat, unit is heating and working properly, all operations check ok.; ordrng 1 EBR62707629 (MAIN BOARD)"
Brad A.
DISHWASHER FRIGIDAIRE FFID2426TS1A "Installed new baskets and lower spray arm, found middle spray arm split, ordered middle spray arm.; ordrng 1 5304506740 (spray arm)"
Tim R.
MICROWAVE KITCHEN AID KHMC107EWH0 "Checked unit over found that unit would intermittently start and display would intermittently just disappear. Needs main control and display parts are no longer available per Shari. AHS putting into research if they can find the parts the6 will email us. Microwave is 15-20 years old. In kitchen.; rqstng P&A on 1 4359015(NLA) (CONTROL PANEL) and 1 8185278(NLA) (ELECTRONIC CONTROL ), states that autho needed"
Tim R.
WASHER SAMSUNG WA422PRHDWR/AA Checked unit over found that the unit spun out just fine for me when loaded properly. Replaced control just to be sure there wasnÕt any sensing issues. Instructed customer again on loading clothes properly.
Tim R.
DRYER MAYTAG MEDC415EW1 Checked unit over found that the unit was taking multiple cycles to dry the clothes. Cleaned off the sensor bars and tested unit heating properly. Customer needs vents cleaned. Please add that to the report so the home warranty company knows they have a venting issue.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US0A Unit wouldnÕt power up found shorted control. Replaced control. Checks ok.
Tim R.
WASHER GE GTW490ACJ5WS Checked unit over found that the front suspension rod had come out of place and unit wouldnÕt spin. Fixed suspension rod. Checks ok.
Tim R.
DRYER - ELECTRIC MAYTAG MEDX655DW0 Replaced heater. Checks ok; used 1 279838 (ELEMENT) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFID2426TD2A Replaced roller and cap. Checked ok.
Steve G.
DISHWASHER WHIRLPOOL WDF540PADB1 Customer states that the unit is to working at all. ; ordrng 1 WPW10482462 (sump and seal assy)
Tim R.
WASHER GE GTW220ACK5WW Checked unit over and found that the issue was the customer was trying to start the washer without turning the knob and selecting the cycle and was also holding down the start button instead of just pushing it. Instructed customer again on the proper usage and how to start the machine. Billing AaronÕs OK per Chris.
Tim R.
WASHER MAYTAG MAVT634AWW Checked unit over found that the fill valve was sticking open due to hard water and rust build up cleared out. No longer filling on its own. Tested multiple times. Checks ok.
Tim R.
DRYER GE GTD45EASJ2WS Adjusted both door hinges so that the door wouldnÕt drag when closing. Checks ok.
Tim R.
RANGE FRIGIDAIRE LFEF3054TDF Calibrated oven temperature and instructed customer on proper usage and preheating unit before cooking.
Steve G.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Customer states that he unit is leaking. Found small air gap in the ice chute. ; ordrd 1 DA97-13809B (ICE CHUTE)
Tim R.
DISHWASHER WHIRLPOOL WDTA50SAHB0 Instructed customer on rinse aid usage and detergent usage. Checks ok.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS576FIDW01 "Installed all provided parts and ran to test. Auger motor still not operating. Checked unit and found the harness in the freezer door shorted open. Loosing continuity between auger motor and molex connector at base of cabinet. Unit needs door assembly. ; rqstng P&A on 1 W10691238 (dor-fip), states that autho needed"
Tim R.
DRYER LG DLE2514W Checked unit over found that the control board had a bad connection feeding the motor. Fixed wire connection and reset control. Checks ok.
Shawn H.
REFRIGERATOR GE TFX22JWX "Checked unit and found freezer frosted at back. Thawed out and found bi metal shorted open, and upper defrost heater shorted. Unit needs bi metal and heater. Customer to discuss repair with s/o and will call in if they wish to repair. Unit is 20 + years old. Customer will call me today with an answer on repair. ; rqstng P&A on 1 WR50X122 (thermostat,defrost) and 1 WR51X442 (heater,defrost)"
Tim R.
RANGE FRIGIDAIRE GLES388DQA Unit is giving an F9 error code and wonÕt come on. Error indicates a bad control. Control is NLA per dap.
Shawn H.
DISHWASHER MAYTAG MDB8969SDM0 "Customer showed me item that melted on the top rack without using hi temp wash or sanitize. Ran diagnostics; F6E4, F8E2 codes present. F6E4 refers to float switch open, F8E2 refers to electric problems in the drain circuit. In service mode unit fills and drains fine. No loose connections on either. Float switch operates as it should. Checked for debris in float switch and drain. All ok. Control did not sense machine being empty and proceeded on with the cycle causing item to overheat and melt. Unit needs main control. ; ordrng 1 W10737607 (cntrl-elec)"
Tim R.
DRYER MAYTAG LDE8404ACE Replaced drum belt. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Checked unit over found that the unit is leaking water from the front right corner on the bottom of the refrigerator. Unit had already been silicone and sealed up once. Removed silicone and resealed and unit still leaked. Unit is non repairable due to it being a cabinet issues. Allowing warm air in and building up condensation and leaking on the ground. I have pictures if needed.
Shaun S.
REFRIGERATOR HOTPOINT CSX20ELL "Upon arrival to customer home was informed by customer that unit just had power restored Sunday June 2nd due to recent tornado that came through area and knocked out power for about a week. Upon tech checking unit, found that both sides were operating just fine, the product that was in fridge has been there all week while power was out. Old product was refrozen and fridge side was cooling ok tech found no issue at this time with unit. Customer adamant on getting a new fridge, but tech explained she would hav to talk to AHS concerning this issue"
Steve M.
DRYER LG DLE5977W Unit not heating properly. Found clogged venting in building. Need to contact maintenance.
Steve M.
RANGE FRIGIDAIRE LGEF3045KFE Oven and stove top or not heating. Found a loose neutral wire on main control secured connections tested unit all functions operating properly
Shaun S.
REFRIGERATOR WHIRLPOOL WRS325FDAT02 "Upon arrival found that stat is loosing its sensibility and customer having to turn dial up more to keep fridge side cold on unit, found no issue with freezer side, evap fan motor runnning normally along with comp.; ordrng 1 COLDCONTROL"
Steve M.
WASHER WHIRLPOOL WTW4816FW2 Error code F8E1. Speed sensor error. Replaced actuator. Unit tested good three times through diagnostics.; used 1 W10913953 (ACTUATOR) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE LGHT1846QP0 Icemaker overflowed. Adjusted icemaker position. Unit operating properly.
Shaun S.
OVEN FRIGIDAIRE FFES3026TSD "Upon arrival customer had electrician check outlet and power supply to unit and found no issue, contacted tech support again and spoke to Mike, explained situation to him and problem we are having, was asked to replace wiring harness in unit which tech support gave tech numbers of harnesses to replace, after replacing harness if problem still persists then it can be put up for review for replacement; ordrng 1 5304517807 and 1 5304517808"
Kevin S.
WASHER MAYTAG MVWX655DW1 "Put unit into diagnostics mode, no problems or errors. Put unit into rinse and spin, then drain and spin no issues. Did level up unit off balance. Checked motor and gearcase everything looked ok. Possibly something might have been in the drain pump and came loose. Told customer to continue to run unit and let us know.; saved tckt"
Steve M.
DISHWASHER SAMSUNG DW80M9550UG/AA Unit is overheating. Called tech support. Advised to check drain.#4150316473
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 25E error. Defrost error. Lower icemaker not functioning due to frozen fill tube causing unit to build excess Frost in fresh Food evaporator. Cleared lower icemaker fill tube unit is operating properly. Recommend customer to replace water line to refrigerator
Kevin S.
DISHWASHER SAMSUNG DW80K5050UW/AA "Put unit in express wash mode, unit filled and washed for several minutes. Canceled and unit is draining but making noise. Checked for any blockages in sump and drain pump area. Cleared some debris, checked drain hose, etc. Put unit into diagnostic mode run for 7 minutes and through all 6 cycles. Test completed without had OE error. Ohmed out drain pump, found out of spec. Will order new pump. Ticket #4150315205.; ordrng 1 DD81-01527A (DRAIN PUMP)"
Steve M.
DISHWASHER WHIRLPOOL KDTE334GPS0 Unit not running properly. Adjusted soap rinse dispenser. Dishwasher is running properly.
Steve M.
RANGE FRIGIDAIRE GLEF384GBA Checked unit over. All heating and electric components test ok.
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Broken mount piece on mullin strip assembly. Pics attached gave customer quote for repair. Collected service call will order part.; ordrng 1 DA97-12624C (MULLIN STRIP)
Kevin S.
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Took temp readings of frig around 42 and freezer 28 to 32 degrees. Complaint of freezer not cooling properly making noise possible fan hitting ice buildup. Noted frost buildup in freezer evap area. Proceeded to check tech sheet put unit in diagnostics , half the display readins are out, unable to run tests. Called techline, voicemail said they were in training for 2 hrs. The unit is exhibiting all sorts of odd behaivor, ice chute flap will randomly open and close, water will trickle out. I suspect unit needs at least main board, and display, thermistor, as it definitely has a defrost issue and other random issues at hand. Pics attached. ; rqstng P&A on 1 W10316760 (thermistor) and 1 W10862400 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 WPW10628307 (cntrl-elec)"
Steve G.
DISHWASHER FRIGIDAIRE FFBD2406NS9B Customer states that the unit is not draining. Cycled unit and found that drain line needed to be reran. Clear out the drain line as well. Also notice that the lower spray are was broker. . Installed new spray are.. ; pckd up 1 5304517203 (SPRAY ARM)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Unit needs air handler kit per a gum to seal ice room ; ordrng 1 5303918784 (air handler housin) and 3 5305877995 (compound)s
Steve G.
REFRIGERATOR UNKNOWN RF263BEAESG/AA Unit is leaking on the floor. Found that the refrigerator section drain line was clogged. Thawed out and run a brush thru the drain line. Cycled.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 FF door not closing properly and temps freezing ; ordrng 4 240311303 (washer)s and 1 241537103 (control-temperatur) and 1 242193206 (gasket-refr door) and 4 5305877995 (compound)s
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 12 Customer states that the water is leaking. Installed new ice maker kit and clips assy. Sealed up the ice room. Cycled; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Unit needs IMk kit and repaired per ice maker bulletin; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA92-90384B (MAIN BRD) and 1 DA97-15217D (IMK) and 1 DA97-19898A
Steve G.
RANGE SAMSUNG NX58H5600SS/AA Install new bake igniter cycled unit test OK
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Error code 22 & 25 plus needs repaired per ice bulletin FF fan assy & def sencors; rqstng P&A on 1 DA82-02705A (IMK KIT) and 1 DA97-12608A (FF FAN ASSY) and 1 DA97-14474C (BUCKET)
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Dispenser switch and shorted out; ordrng 1 DA97-08518D (DISP)
Shawn H.
REFRIGERATOR GE GTH18EBC2RBB Installed all provided parts. All ok.
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Solenoid not opening properly ; ordrng 3 212643 (sealer-gum)s and 1 WPW10341329 (water valve assy)
Brad A.
REFRIGERATOR SAMSUNG RS261MDBP/XAA "found dispenser flap not sealing properly, causing frost and ice build up around top of freezer, ice cubes melting together. Ordered new dispenser assembly.; ordrng 1 DA97-12095A (DISPENSER)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Customer states that unit has weak cooling in the freezer. Pulled evap cover and checked frost pattern. ItÕs even across. Compressor is running fine, evap fan is running fine, damper is free and adjustable, cold control is good, as well as defrost circuit. Customer also has issue with ice quality/taste. Checked fill line and found mildew build up in line. Replaced line. Advised customer on loading of freezer to help with airflow. ; used 1 218976901 (TUBE) from stock"
Brad A.
WASHER MAYTAG MVWX655DW1 "Authorization L1-29717667859 Installed new transmission, drive pulley, belt, and suspension rods. Found washplate could not be removed from transmission, ordered new washplate ; ordrng 1 W10902814 (washplate)"
Brad A.
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Found auger motor not turning, ordered motor, and switches.; rqstng P&A on 1 DA31-00105G (AUGER MOTOR) and 1 DA97-08518D (DISPENSER COVER) and 1 DA97-08680C (CASE ROUTE)"
Shawn H.
DRYER SAMSUNG DVE50M7450W/A3 Checked unit and found moisture bars not sensing after running diagnostics. Replaced sensors bars and ran to test. All ok. Samsung ticket# 4150313117
Brad A.
DRYER MAYTAG MEDB835DW4 "Found proper voltage coming to control board, unit will not power on, ordered control board.; rqstng P&A on 1 W11133021 (cntrl-elec)"
Shaun S.
WASHER GE GTW460ASJ4WW "Removed and replaced drain pump on u it, ran and checked operation u it checks ok upon techs departure"
Shaun S.
DRYER - GAS WHIRLPOOL WGD49STBW2 "Upon arrival tech ran and tested unit with and without clothes and found no noise coming from unit other than normal operating sounds, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR BO GENERAL ELECTRIC GFE29HMEHES "Upon arrival removed and replaced lower imk on unit, ran and checked out also put new filter in for customer unit checks ok upon techs departure"
Kevin S.
DRYER SPEED QUEEN SDET07WF "Checked heating element, all good, cleaned out lint in unit and vent hose. Showed tenant, unit is heating properly, checks ok. No parts needed, charge service call. Note this is a Coin Op machine. Cost $1 to test."
Kevin S.
WASHER LG WT1701CW/01 "Replaced agitator plate, ran unit in speed wash mode to test unit checks ok."
Kevin S.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Replaced parts, noted a few burnt spots on display board. Ran unit in quick wash, unit lights up now, fills, washes, drained ok. Unit checks ok."
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RH25H5611SR/AA Installed new ice maker and water valve and checks ok
Brad A.
WASHER SAMSUNG WA45M7050AW/A4 "Found unit would spin, found wire harness disconnected from rotor, reconnected connector, unit is spinning properly."
Brad A.
REFRIGERATOR FRIGIDAIRE FRS2334C02 "Installed new evaporator fan motor, unit is cooling properly."
Brad A.
OVEN SAMSUNG ELECTRON NE595R0ABSR/AA "Found unit not holding proper temperatures, the unit is 30 degrees under what it should be. Recalibrated unit to 30 degrees hotter, checks ok."
Tim R.
DRYER KENMORE 110.680927 "Replaced control and motor control and now unit is giving an F2 error code meaning needs new touchpad. Also want a new control. ; rqstng P&A on 1 W10051160 (TOUCHPAD) and 1 W10111616 (electronic control) and 1 W10185356 (CONSOLE), states that autho needed"
Tim R.
WASHER SAMSUNG WF395BTPARA/A2 Checked unit over found after replacing the control unit is now getting 3e error code which indicates a bad hall sensor also ordering a new control ; ordrng 1 DC31-00098A (SENSOR) and 1 DC92-01063B(PW) (CONTROL)
Tim R.
DISHWASHER KENMORE 665.13123K7C1 "Unit needs new touchpad due to shorted out and needs new basket because it melted from the heater. Normal wear and tear. Unit 5-10 years old in kitchen.; rqstng P&A on 1 W10083050 (panel-cntl) and 1 W10807920 (baskt-ware), states that autho needed"
Tim R.
RANGE WHIRLPOOL WFE540H0ES0 Shorted bake element ; ordrng 1 W10779716 (elmnt-bake)
Tim R.
DISHWASHER BOSCH SHP865WF5N/10 Checked unit over found that the unit was washing and cleaning fine but was giving a stale water smell every time they use. It customer has had plumbing replaced and garbage disposal. Customer has unit multiple brands of cleaning tablets to clean unit and hasn't helped. Customer leaves the door open when not in use. Dishwasher functions normal other the. The odor it gives off during each use. Instructed customer on usage but unit functioning normal.
Tim R.
DISHWASHER KENMORE GU1100XTLB1 Cleared out blockage from drain hose and garbage disposal. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RFG238AARS/XAA Cleared out frozen drain. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHT1513LW5 Replaced shorted fan. Checks ok.; used 1 242077702 (EVAP MOTOR) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE LFFH21F7HWD Customer states that the unit temp is going up. Found that the unit is not going into defrost mode. Tech order parts and adv customer unit has to be unplug two days prior ; ordrd 1 216730700 (heater-defrost) and 1 297216600 (thermostat) and 1 297235200 (CONTROL)
Steve G.
RANGE LG LDE4415BD 00 Need additional work ; ordrng 1 1111 (FRONT LEFT BURNER)
Tim R.
WASHER SAMSUNG WA476DSHASU/A1 Checked unit found that the drain hose attached to the bottom of the tub AHS pulled off. Reattached. Checks ok.
Steve M.
WASHER MAYTAG MVWB955FW1 F8E6 error. Water level error. Unit not completing cycles. Unit is not draining water. Installed new drain pump washer is operating properly; used 1 W10276397 (PUMP) from stock
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Customer states the ice is clumping under the bin. Pictures attached; rqstng P&A on 1 1111 (COMPLETE ICE BIN. ) and 1 WPWP2305258 (DOOR) and 1 WPWPW10184813 (MOTOR)
Tim R.
DRYER WHIRLPOOL WED9200SQ0 Installed new terminal connector for power cord. Checks ok.
Tim R.
DRYER WHIRLPOOL WED5500XW0 Replaced idler and greased rollers. Checks ok.; used 1 279640 (PULLEY) from stock
Steve G.
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Customer states that the unit is not cooling right. Customer needs evap motor.; ordrd 1 4389144 (EVAP MOTOR) and 1 WP2169142 (evaporator fan blade)
Steve M.
REFRIGERATOR FRIGIDAIRE LGHN2844MF0 Installed new defrost thermostat that was burnt in half. Unit ok
Steve M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Found an abundance of ice and frost buildup behind evaporator cover in freezer. Removed ice build up adjusted rear eve app panel. Ensure there is no moisture or excess water buildup reinstalled all parts unit is operating properly
Tim R.
WASHER LG WM2650HWA Checked unit over found loose connection on door switch and wouldnÍt lock. Reset and reprogrammed control. Checks ok.
Shawn H.
WASHER WHIRLPOOL WTW8500DC0 "F0E3 overload, F5E3 lid will not unlock, F2E1 U /I stuck button codes present. Ran diagnostics and lid lock operates as it should. All buttons work. Advised customer on load size. Customer states that unit won't advance past rinse. Ran unit in quick wash cycle, (this is the most used cycle by the customer). Clutch is squeaky in agitate. Clutch is dragging causing noise and overload conditions. Machine control is not sensing lid unlocking at times. All functions work in diagnostic mode but not as a whole. Unit needs main control, clutch, and slider. ; rqstng P&A on 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10812418 (cntrl-elec)"
Shawn H.
REFRIGERATOR AMANA ASD2575BRW01 Checked and found moisture coming from damper. Damper isnÍt closing allowing cool air into fresh food side and condensate one liner. Unit needs damper assembly. ; ordrng 1 WPW10151374 (air damper)
Steve M.
DISHWASHER FRIGIDAIRE FFBD2412SS2A Installed main control due to unit not completing cycles. Dishwasher is operating properly
Steve M.
WASHER WHIRLPOOL WTW5000DW1 Unit won't finish cycle. Found broken wire to capacitor repaired wire and unit is operating properly
Shawn H.
WASHER LG WT1201CW Checked unit and found right rear suspension rod weak causing unit to go out of balance on any load. Ran to test in spin and unit shakes violently with no load. Unit needs suspension set. ; ordrng 4 4902EA1002F (suspension )s
Steve M.
DISHWASHER BOSCH SHU43C02UC/14 Washer motor isn't pumping water at full capacity. Recommend wash motor replacement.
Tim R.
RANGE LG LDG4313BD/00 Replaced lower burner orfice for lower oven and tested unit. Heating well. Checks ok.
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Dishwasher is leaking out of corner of door. Installed a splash shield kit; used 1 154701001 (SPLASH SHIELD) from stock
Shawn H.
WASHER ELECTROLUX EFFL627UTTO Installed all provided parts and ran to test. No leaks all ok. Advised customer on care and maintenance of boot.
Shawn H.
WASHER WHIRLPOOL WTW5000DW1 "Checked unit and found wash plate cracked, and cap cracked. Unit needs wash plate, cap, and screw. All functions work okay. ; rqstng P&A on 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11050804 (cap)"
Steve M.
WASHER MAYTAG MVWX655DW1 "Unit won't spin out. Making loud noises. Found faulty shift and drive hub. Replaced both parts. Operating ok; used 1 W10528947 (DRIVE HUB ASSY), and 1 W10913953 (ACTUATOR) from stock"
Shawn H.
WASHER FRIGIDAIRE LTF6700FS "Checked unit and found door frame cracked causing door to drop and latch broken. Found door switch broken from tying to close door over time. Leak is because door is sagging and not sealing against boot. Unit needs door switch, latch, and door assembly.; ordrng 1 131763302 (door strike) and 1 134550702 (frame) and 1 134550800 (hinge,door) and 1 134999525 (panel door chrome)"
Steve M.
WASHER WHIRLPOOL WTW5000DW0 Installed new drive hub kit washer is operating properly
Shaun S.
DISHWASHER SAMSUNG DW80F600UTW/AA 01 Notified customer that received incorrect part for repair and tech will obtain and get correct part ordered; ordrng 1 DD82-01373A (SENSOR)
Steve M.
RANGE KITCHEN AID KEBC147VSS00 Installed new thermostat. Unit heating properly
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Installed new main board cycled unit test OK
Shawn H.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Customer states that dry times are longer than usual and takes multiple cycles to dry. Heater tests good, timer is good, thermal fuses are good, cycling thermostat test good. Unit has clean short vent. Ran unit with load and found air escaping blower housing. Unit is allowing lint and hot air escape causing long dry times. Unit needs seal kit. ; ordrng 1 RB170001 (seal kit w/adhesive )"
Steve G.
RANGE KITCHEN AID KSEB900ESS3 Installed new top due to manufacture defect.
Steve G.
WASHER LG WM2101HW Customer states that the unit is loud in wash. Customer needs a tub job.. labor quote is 550.00. Customer needs tubs as well. Customer not repairing.
Shaun S.
DISHWASHER KITCHEN AID KDTE204DBL0 Found that control panel needs replaced not all selection working properly; ordrng 1 W10579108 (CONSOLE)
Shaun S.
WASHER KENMORE 796.3151221 Upon arrival tech ran testing on unit and found in spin cycle that unit is giving a ue error code tech to replace main board and hall sensor on unitDeduct collected via C/C; ordrng 1 HALLSENSOR and 1 MAINBOARD
Steve G.
WASHER MAYTAG MVWB835DW0 Install new main board and consul assembly calibrated unit test OK
Shaun S.
MICROWAVE SAMSUNG MC17J8000CS "Upon arrival found that inner door glass cracked and broke, door will need replaced ; ordrng 1 DE94-03533F (DOOR ASSM)"
Kevin S.
REFRIGERATOR GE GFE26JEMAFDS "Replaced water valves, tested unit dispensing and is exactly the same flow rate. Used measuring cup and stop watch to time flowrate per ounces. Called techline, this unit will not dispense without water filter but will need a physical by pass which they can get free from ge from consumer relations. Wrote down phone number and called husband Mark for further details. Nothing else can be done on our part, unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 "Upon arrival checked unit temps in both frig and freezer sections good at 38 and 0. Unit is not hooked up to any water, however outside air must be getting into unit and creating moisture that is dripping from the ice chute flap. Performed a water test by putting a little bit of water dow the chute to see if it would hold and it leaked out. Otherwise the flapper/gasket appears to close and seal every time. Possible weak spring? Ordering new module; ordrng 1 242270207 (MODULE ASSY ICE WATER)"
Kevin S.
WASHER FRIGIDAIRE ATF7000ES1 "Upon installation, could not get new heating element to seat properly, compared to old, not for certain the gasket is not properly formed. Customer helped to push against the machine while i pushed to seat the element. Nothing worked. Talked to Chris on phone about the issue and suggestions. Im wanting to order another heating element for comparison and can return other under defective part if necessary. Note also would like coordinate 2nd man like Shaun Stephens to help with install. ; ordrng 1 137488301 (heating element)"
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Upon arrival took temperature readings, the fresh food section was from. 37 to 47 degrees throughout.., warmer in top shelf area. Freezer reading 0 degrees set on 37 and 0. Notes indicate prior evap fan cover and drain tube replaced. Customer claims sounds as if ice hitting fan unit the prior day. Upon arrival did not see any noticeable ice out of evap cover or hear fan. However putting unit into diagnostics received E22 error code. Rear fan error. Suspect defrost and or board issue, if fan is getting jammed from ice build up.; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA47-00244U (HEATER) and 1 DA92-00384N (MAIN PCB)"
Shawn H.
REFRIGERATOR SAMSUNG RF28N9780SR/AA Installed all provided parts and ran to test. Evap fan is running fine now. All ok. Advised customer it would be 24 hours before temps are within operating range.