Near Middletown, OH 45044
Steve G
Job Details:
08/12/2019
WASHER GE GTW330ASK1WW
Spoke to Cindy who authorize 175 laborMyrlende at NEW . Advised to her that the tub bold was seized to the transmission shaft she put the unit into buy out
Near Lebanon, OH 45036
Steve G
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA
Customer states that the unit is making noise. Customer is having upper ice maker issues. Noticed several spots on the outside of the ice room of ice build up. Ice room is not going into defrost.
Near Washington Township, OH 45458
Steve G
Job Details:
08/12/2019
LAUNDRY CENTER GE GTUP270EM4WW
Customer states that the unit is loud in spin and drain . Load test the unit several times. Unit did check out ok. Unit was with the house when the customer purchased the unit.
Near Dayton, OH 45458
Steve G
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF4287HARS/AA 01
"Customers unit is not dispensing ice. Remove the display panel and noticed that the paddle to the ice switch was missing. Customer is going to repair unit himself. Did give customer part number, and information how to get one locally. DA97-08518D display with paddles."
Near Centerville, OH 45458
Steve G
Job Details:
08/12/2019
DISHWASHER KITCHEN AID KUDE70FXSS6
Customer states that the unit is not filling. Found debris around the float switch holding it down. Clean up and cycled unit several times.
Near Springboro, OH 45066
Steve G
Job Details:
08/12/2019
DRYER SAMSUNG DV45K7600EW/A3 01
Customer states that the unit makes a squealing noise when in use. Found the left rear roller was not moving. Replace the shaft and roller. Did notice front left roller was moving slow. Removed and was able to clean that roller up. Cycled test ok. Clean out the base of the unit. ; pckd up 1 DE7523 (ROLLER )
Near Springboro, OH 45066
Steve G
Job Details:
08/12/2019
WASHER SAMSUNG WF350ANW/XAA
"Customer states that the unit is banging. Found that the unit needs a tub job. Verbal est of $1100-$1200. Customer is not going repair the unit, Front and rear tub, spin basket, stator, rotor and door boot."
Near Liberty Township, OH 45044
Steve G
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF260BEAESR/AA
Installed new main board. Check heater and fan. Tstok
Near Franklin, OH 45005
Steve G
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RB195BSSB/XAA
Customer stater that the unit started to get warm over the weekend. Did find frost build up again in the freezer department. called techline they recommend replacing all of the parts again. Adv that last time out tech did double check all the parts and connections. If everything does look good possible broken wire in the unit.9377513192Joe at AHS Adv that possible broken wire in the cabinet per techline since every thing was double checked. AHS is putting int options. Joe gave autho for trip. 107JEBL
Near West Chester Township, OH 45069
Steve G
Job Details:
08/12/2019
DRYER SAMSUNG DV48J7770EP/A2
Customer states that the unit is not drying. Found that the unit is working find but the customers house bent is blocked. Found a lot of moisture inside of the vent hose. Customer has to install new house vent and check exit.
Near Liberty Township, OH 45044
Steve G
Job Details:
08/12/2019
OVEN SAMSUNG n/a
Installed new display and new main board cycled unit test OK
Near Middletown, OH 45044
Steve G
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA
Customer had an error code that was not on the list. Installed new main board and display. Plug unit in and cycled.
Near Washington Township, OH 45458
Steve G
Job Details:
08/12/2019
REFRIGERATOR BOSCH B21CL80SNS
Install new icemaker and main board per tech line cycled test OK
Near Dayton, OH 45458
Steve G
Job Details:
08/12/2019
MICROWAVE LG LMV1762ST/01
"Customer states that the unit is not heating. Unit was working fine. Customer was cooking at the time when the unit stop working. Customer spoke to vender and they are going to replace.Customer needs MAGTUBE,diode and CAPICATOR."
Near Springboro, OH 45066
Steve G
Job Details:
08/12/2019
WASHER SAMSUNG WF56H9100AW/A2
Install new pressure switch cycled unit test OK
Near Springboro, OH 45066
Steve G
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PFCA
"Customer states that the unit not holding temp. Check the evap and the evap was frosted up and check damper door and could hear the fan. Unit is making ice and did a water test with digital thermometer, put digital meter in the unit and let run for a while. Everything did check ok."
Near Carlisle, OH 45005
Steve G
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF26HFENDSR/AA 02
Customer states that the unit is not cooling and icing up. Customers unit is not going into defrost mode. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (EVAP COVER WITH FAN REFRIGERATOR SECTION) and 1 3333 (HEATER REFRIGERATOR SECTION)
Near Middletown, OH 45044
Steve G
Job Details:
08/12/2019
DISHWASHER JENN-AIR JBD8000AWS0
"Customer just had the unit installed, it was a floor model. Unit fills and does not wash; ordrd 1 WPW10418332 (pump&motor)"
Near Carlisle, OH 45005
Steve G
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PE8A
"Customer states that the ice maker was not filling. Installed new fill tube and user interface control. Cycled unit test ok. ; ordrng 1 5303918860TS (FILL TUBE KIT), pckd up 1 242058229 (user interface)"
Near Franklin, OH 45005
Steve G
Job Details:
08/12/2019
WASHER SAMSUNG WA45H7000AW/A2 01
Customer states that the unit is loud in spin. Tilt the unit back and found that he unit gearcase is leaking oil all over. ; rqstng P&A on 1 1111 (CENTER SILVER CAP ON WASH PLATE) and 1 2222 (STATOR) and 1 3333 (ROTOR) and 1 4444 (GEARCASE) and 1 5555 (RPS SENSER) and 1 6666 (CLUTCH)
Near Middletown, OH 45042
Steve G
Job Details:
08/12/2019
RANGE GE CGS990SETSS
Customer state the unit had a smell burn. Found that the upper door switch melted.. . 4. Years old. In kitchen; ordrng 2 GEWB24K10068 (DOOR SWITCH )s
Near Springboro, OH 45066
Steve G
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA 13
Customer states that the unit is not making ice and has build up. Customer needs new icemaker upgrade and kit; rqstng P&A on 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-13718C (ICE MAKER )
Near Mason, OH 45040
Steve G
Job Details:
08/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Customer states that the unit was worked on 2 days ago by another company. They came back out and told the customer they didn’t know and to call the home warranty company. WPW10873791 ice maker WPW11035841 main board dual water valve. ; rqstng P&A on 1 WPW10873791 (ICE MAKER ) and 1 WPW11035841 (MAIN BOARD ) and 1 WPWPW10341320 (WATER VALVE )
Near Mason, OH 45040
Steve G
Job Details:
08/12/2019
REFRIGERATOR GE TFX25JRBB WW
Customer states that ice is coming out with rust. Ice container. Wr17x4312Jennifer at HBW approved the repair
Near Mason, OH 45040
Steve G
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF263BEAESR/AA
Customer states that the unit freezer handle fell off. Found that eh handle bracket on the left side was broken. .Plus the customer has ice maker issues as well. ; rqstng P&A on 1 1111 (FREEZER DOOR SS) and 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER )
Near Middletown, OH 45042
Steve G
Job Details:
08/12/2019
DISHWASHER WHIRLPOOL WDT710PAHW1
Customer states the the unit is not turning on. Check power to the main board and is getting power. ; rqstng P&A on 1 W11116422 (panel-cntl) and 1 W11306302 (cntrl-elec)
Near Centerville, OH 45459
Steve G
Job Details:
08/12/2019
RANGE FRIGIDAIRE RE-97-BK
Customer states that while cooking the lower oven got extremely hot and saw sparks. Tech check both upper oven and lower oven. Customer needs upper oven and lower thermostat and lower oven bake element. Unit is 50 years old in the kitchen. ; rqstng P&A on 1 1111 (UPPER THERMOSTAT) and 1 2222 (LOWER THERMOSTAT) and 1 3333 (LOWER BAKE ELEMENT)
Near Centerville, OH 45459
Steve G
Job Details:
08/12/2019
MICROWAVE FRIGIDAIRE FGMV176NTF
Customer states that the unit is dead. Found that secondary switch was bad and that the holder was cracked. Installed new holder and switch . Load test. ; ordrng 1 FR5304509457TS (SWITCH HOLDER) and 1 FR5304509460TS (SWITCH)
Near Waynesville, OH 45068
Steve G
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 06
Customer just had new ice maker installed. Ice maker was working great for several days then the ice maker stop. Customer hit the reset button and did not get any ice . Tech installed new ice maker. Cycle. Defective new. ; ordrng 1 DA97-15217BTS (ICE MAKER )
Near Lebanon, OH 45036
Steve G
Job Details:
08/12/2019
WASHER WHIRLPOOL WTW8900BC0
Customer unit is not pumping out correctly. Remove pump and customer needs pump assy tech order part and schedule for Thursday ; ordrd 1 WPW10409079 (pump-water)
Near Lebanon, OH 45036
Steve G
Job Details:
08/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Mike techline Customer states that the unit is making loud fan noise. Per techline add screws to the back tabs. RTV entire cover. After talking to the customer he is going to call manufacture to see if they will cover. Customer does need to shut down for to days prior. 12990529 screws. 3.29.; ordrd 2 12990529 (SCREWS)s
Near Middletown, OH 45044
Steve G
Job Details:
08/12/2019
MICROWAVE FRIGIDAIRE LFMV164QFA
Customer states when she is done cooking the unit will beep and display 000Power to unit and the unit did come on and go off. ; rqstng P&A on 1 FR5304499541 (CONTROL ASSY) and 1 FR5304509457 (LATCH HOOK) and 1 FR5304509458 (SWITCH)
Near Centerville, OH 45458
Steve G
Job Details:
08/12/2019
RANGE WHIRLPOOL RBD305PDQ14
Customer states that the unit will not start or display is out. Unit is 15-16 years old and in the kitchen. ; ordrng 1 WPWPW10438751 (CONTROL NLA)
Near Middletown, OH 45044
Steve G
Job Details:
08/12/2019
DISHWASHER KENMORE 665.14043K015
Customer states that the control is jumping around and that it is not letting the customer control the buttons and the soap dispenser intermittently opens.; rqstng P&A on 1 W10195309 (display) and 1 W10473199 (cntrl-elec)
Near West Chester Township, OH 45069
Steve G
Job Details:
08/12/2019
REFRIGERATOR KITCHEN AID n/a
Customer states that the hinge cover is cracked and sensor is not engagingInstalled new left hinge cover; pckd up 1 W11199487 (cover)
Near Lebanon, OH 45036
Steve G
Job Details:
08/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Denny techlineCustomer states that the refrigerator section the lights are flashing as if there was a strobe light tech pre-ordered parts after talking to tech line; ordrd 1 W10830288 (cntrl-elec) and 1 W11205083 (module)
Near Middletown, OH 45044
Steve G
Job Details:
08/12/2019
RANGE SAMSUNG NE59M4310SS/AA
Customer has several burners out and one switch out.Spoke to Arnold ticket # 4150686746; ordrng 1 1111 (LEFT REAR SMALL BURNER) and 1 2222 (RIGHT REAR SMALL BURNER) and 1 3333 (FRONT RIGHT DUAL BURNER) and 1 4444 (RIGHT REAR SWITCH)
Near Lebanon, OH 45036
Steve G
Job Details:
08/12/2019
REFRIGERATOR MAYTAG MFI2569VEB3
Customer states that the display sometimes shoes and doesnÕt show. . They have to get ice out and the display will come back on or open and close the door. For it to come on. ; rqstng P&A on 1 WP67006294 (ICE CHUTE) and 1 WPWP13005703B (DISPLAY BOARD)
Near Dayton, OH 45417
Shawn H
Job Details:
08/12/2019
RANGE WHIRLPOOL WFG320M0BW2
"Checked unit over and found igniter pulling low amps and oven temp sensor out of range. R placed both and ran to test. All ok. Unit heats to 350 fine with no issues. ; used 1 W11176454 (IGNITER ) from stock, pckd up 1 W10181986 (sensor)"
Near Dayton, OH 45404
Shawn H
Job Details:
08/12/2019
WASHER ROPER RTW4440XQ0
Installed water valve and ran to test. All ok.
Near Dayton, OH 45424
Shawn H
Job Details:
08/12/2019
REFRIGERATOR GENERAL ELECTRIC GFE29HSDDSS
Installed all provided parts and ran to test. All ok. Old fan was still running and temps where in normal range.
Near Dayton, OH 45417
Shawn H
Job Details:
08/12/2019
WASHER WHIRLPOOL ESC8245AN0
"Checked unit and found poor agitation due to worn dog agits. Replaced dog agits and ran to test. Unit Fills, agitates,drains, and spins fine. All ok. Please mail out invoice. ; used 1 80040 (DOG AGITS) from stock"
Near Dayton, OH 45406
Shawn H
Job Details:
08/12/2019
REFRIGERATOR WHIRLPOOL n/a
"Checked unit over and found compressor going into thermal overload. Compressor is very hot to touch. Unit does not have a model/serial tag. Where tag should be it is gone. Outlet that unit is plugged in to is cracked. I advised customer to have outlet replaced. Unit in kitchen and about 15 years old. Collected $100.00 deductible by cash. Called 210HBW to inform them of missing tag and diagnosis. No repair, putting into replacement options. Authorization for diagnosis 364146158624."
Near Dayton, OH 45417
Shawn H
Job Details:
08/12/2019
ICEMAKER SAMSUNG RF28HFEDTSR/AA
Installed new gasket. Tested freezer ice maker. Unit would cycle but won’t fill. Found fill tube frozen. Thawed tube and checked for voltage. Have 12vdc to tube heater. Connection was loose when I first inspected. Fill tube ohms are good. Fill tube defrost heater connection was loose. Ran cycle but unit still won’t fill. Installed new ice maker and ran to test. Unit fills fine now. ; used 1 DA97-07603B (IMK(PW)) from stock
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
RANGE GE JRS06BJ3BB
Installed all provided parts. Door closes fine. All ok.
Near New Paris, OH 45347
Shawn H
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FFFC20M4TW
"Unit is in a trailer and runs on a generator. Customer plugged unit in before I arrived and had been running for maybe an hour. Checked over. Temp controls are good, compressor is running and ohms out good. 6 ohms, 4 ohms, and 10 ohms. Not going into thermal overload. No signs of leaks or oil in compressor area. Back wall is warm from condenser, evap area is cold to touch. Advised customer to run 24 hours and checked on temps. If unit does not cool there is a possibility of a Freon leak in the condenser or evaporator. If there is these are non repairable."
Near Dayton, OH 45414
Shawn H
Job Details:
08/12/2019
WASHER WHIRLPOOL WTW8600YW1
Checked unit over and found bearings causing noise. Shocks are worn causing unit to read ul. Unit would need bearing kit and shock set. Customer to think over repair and call in if proceeding with repair.
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA
Installed all provided parts and ran to test. All ok. Unit will be within normal temps in 24 hours.
Near Dayton, OH 45426
Shawn H
Job Details:
08/12/2019
RANGE FRIGIDAIRE FEFLMC55FCC
Installed all provided parts and ran to test. All ok.
Near Eldorado, OH 45321
Shawn H
Job Details:
08/12/2019
DRYER GE GTD75ECSL0WS
"Installed main control and ran to test. All ok. Unit powers up, tumbles and dries fine."
Near Dayton, OH 45424
Shawn H
Job Details:
08/12/2019
DISHWASHER MAYTAG MDB8949SBM0
Installed all provided parts and ran to test. All ok. No leaks and all functions work on the touchpad.
Near Greenville, OH 45331
Shawn H
Job Details:
08/12/2019
DRYER MAYTAG MEDB850WQ0
Installed all provided parts after clearing unit of lint. Ran unit to test. Unit heats fine now. Advised customer to run on a one hour timed dry on high heat to burn off packaging oil.
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
COOKTOP JENN-AIR JGD3536GS00
Installed part provided by Whirlpool and ran to test. All ok. Blower works on all speeds.
Near Brookville, OH 45309
Shawn H
Job Details:
08/12/2019
REFRIGERATOR GE PFSF6PKWBBB
Installed all provided parts and ran to test. All ok. Advised customer to dump first full ice bucket. Please mail out invoice.
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
DISHWASHER KITCHEN AID KUDC10IXWH1
"Checked unit and found float switch stuck in full position. Float switch was stuck due to calcium build up around plunger. Cleared float switch of calcium build up and ran unit in rinse only to test. All ok. Unit fills, washes, and drains fine now. Advised customer to run vinegar through to help with build up."
Near Clayton, OH 45315
Shawn H
Job Details:
08/12/2019
RANGE GE CGS990SET4SS
Customer states that unit will heat then the gfci outlet to the right of the range trips and unit shuts down. Range is on same circuit as gfci outlet. Preheated range to 350 to test. Unit tripped gfci after 2 minutes of run time. Plugged unit into extension cord and ran on another circuit. Unit preheated for about 2 minutes then tripped another gfci breaker on a separate circuit. Ran unit a third preheat cycle on a separate non gfci outlet in dining room. Unit preheated fine on non gfci circuit. Issue is with gfci outlets. Advised customer to have electrician inspect outlets.
Near Dayton, OH 45415
Shawn H
Job Details:
08/12/2019
REFRIGERATOR MAYTAG MZD2766GEQ
Installed all provided parts and ran to test. All ok. Advised customer to dispose of first full ice bucket.
Near Englewood, OH 45322
Shawn H
Job Details:
08/12/2019
WASHER FRIGIDAIRE FWS235RFS6
Laundry room 18 years old. Checked unit and found when in drain it backs up into the tub and toilet. Isolated washer from plumbing by draining unit into a 5 gallon bucket. When isolated the unit drains fine. Issue is with customers plumbing. Advised customer to have plumber inspect.
Near Dayton, OH 45426
Shawn H
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MWD
Installed all provided parts and ran diagnostics to test. All ok. Damper opens and closes fine. Fresh food temps will be normal within 24 hours.
Near Dayton, OH 45406
Shawn H
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RS25J500DSG/AA
Installed all provided parts. All ok no more noise.
Near Dayton, OH 45417
Shawn H
Job Details:
08/12/2019
WASHER FRIGIDAIRE FFTW4120SW1
Installed all provided parts and ran to test. All ok unit spins out fine now.
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
DRYER SAMSUNG DV50K8600EV/A3
Checked unit over and found it only getting 120v. Unit isnÕt getting proper voltage to allow it to heat. Advised customer to have electric inspected.
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
RANGE WHIRLPOOL WFE515S0EW0
Installed all provided parts and ran to test. All ok. Rf burner operates as it should and temps are correct in oven.
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A
Checked unit and found defrost drain tube loose at back of cabinet. Resecured drain tube. Ran water down tube to test for leakage. No more water leaks. No leaks from water valve. All ok.
Near Englewood, OH 45322
Shawn H
Job Details:
08/12/2019
DISHWASHER BOSCH SHSM63W52N/11
Installed all provided parts and ran to test for leaks. No leaks present. Customer to run load and monitor for odor.
Near Dayton, OH 45415
Shawn H
Job Details:
08/12/2019
WASHER WHIRLPOOL WTW5000DW1
Installed all provided parts and ran to test. All ok.
Near Dayton, OH 45405
Shawn H
Job Details:
08/12/2019
WASHER WHIRLPOOL LSR7233BQ2
Installed all provided parts and ran to test. All ok. Unit spins/drains fine now. ; used 1 80040 (DOG AGITS) from stock
Near Dayton, OH 45426
Shawn H
Job Details:
08/12/2019
DRYER WHIRLPOOL WED4815EW1
Checked unit and found thermal fuse for exhaust shorted open. Cleared unit of lint and replaced fuse. Ran to test. All ok. ; used 1 3392519 (FUSE) from stock
Near Dayton, OH 45406
Shawn H
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FRT8G7HB0
Checked unit and found water leak is from the defrost drain pan overflowing. Unit is a hot wall condenser and does not have a condenser fan to help evaporate water. Water is overflowing defrost pan because unit is running constantly. Door wonÕt close fully because lower hinge is sagging. Hinge sags because door frame where the hinge mounts to is rusted and allows hinge to sag. Door not closing fully is what causes unit to run constantly and pan to overflow. The rusted door frame is not a repairable issue. Unit would need a new cabinet to fix. Unit is in kitchen 12 years old. Called AHS to give diagnosis. Authorization number 206KABL
Near Dayton, OH 45417
Shawn H
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FRT18G6JB2
"Checked unit over and found weak cooling in unit. Pulled evap cover and frost pattern only extends up the evaporator a third of the way at most. Checked by compressor for signs of leaks. Possible leak found by condenser. Would need to install dye drier to check for leaks. If unit has a blockage it would need the evaporator, dye drier, and compressor. Unit is 10 years old in kitchen. Cost of repair is more than unit was purchased for. Not economical. ; rqstng P&A on 1 5303305677 (drier/filter) and 1 5303918274 (evaporator kit) and 1 5304507765 (compressor kit)"
Near Dayton, OH 45417
Shawn H
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QE0
Checked unit over and found ice bucket auger broken free from front of bucket. Cycled ice maker to test. Ice maker is good. Issue is with dispensing. Cubed/crushed options work properly. Unit needs ice bucket. Unit is 5 years old in kitchen.; rqstng P&A on 1 241860803 (ice container asm)
Near Dayton, OH 45414
Shawn H
Job Details:
08/12/2019
RANGE - GAS GE C2S980SEM1SS
Unit needs 2 knobs. Knobs are cracked and slipping on shaft of valve. Valves are ok. ; ordrng 1 WB03K10265 (gas range knob - sta) and 1 WB03K10266 (range knob - stainle)
Near Dayton, OH 45415
Shawn H
Job Details:
08/12/2019
FREEZER FRIGIDAIRE MFU12M0BW4
Checked unit over and found door gasket sagging at bottom and rolled on the right side. Door gasket needs replaced. Advised customer that this unit does not have an auto defrost setting and will accumulate frost on the shelves over time. Advised customer on how to defrost unit yearly. Unit is 21 years old and in the garage. ; rqstng P&A on 1 3206240 (DOOR GASKET)
Near Dayton, OH 45404
Shawn H
Job Details:
08/12/2019
WASHER ROPER RTW4440XQ0
"Checked unit and machine won’t fill with cold water. Tried hot water setting and unit fills. Valve getting voltage but won’t open. Unit needs valve assembly. Picking up part and squeezing in tomorrow. ; ordrng 1 W10144820 (valve,water)"
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
WASHER SAMSUNG WA45H7000AW/A2
"Checked unit over and found inner spin basket out of round. Causing vibration, noise and burning smell. Spin basket rubbing against tub ring causing burning odor. Basket is tight to transmission shaft, base is even on all sides when spinning by hand. Unit needs inner spin basket, wash plate, and tub ring. ; rqstng P&A on 1 DC97-16968E (TUB RING) and 1 DC97-16990H (SPIN BASKET) and 1 DC97-18154A (WASH PLATE ), states that autho needed"
Near Dayton, OH 45426
Shawn H
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MWD
Checked unit and found low air flow through damper. Pulled damper to inspect. Found frost build up in air duct between the freezer and fridge. Thawed out frost and air flow improved. Frost build up is due to a torn freezer door gasket allowing warm air and moisture in. Unit needs freezer gasket. ; ordrng 1 241786004 (gasket)
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
DISHWASHER BOSCH SHX3AR76UC/22
Spoke with customer and going to preorder a drain pump. Customer stated that after board was replaced unit drained fine on the first couple cycles then stopped. Pump is dropping out. ; ordrng 1 611322 (lid) and 1 631200 (drain pump)
Near Dayton, OH 45406
Shawn H
Job Details:
08/12/2019
WASHER SAMSUNG WA48J7770AP/A2
Checked unit over and found lid frame cracked at left side hinge. Nothing binding the hinge up. Frame cracked. Only way manufacturer sells frame is a whole lid assembly. Unit needs lid. Lid will lock if held down. Please order lid assembly.; ordrng 1 DC97-18845P (LID ASSEMBLY )
Near Brookville, OH 45309
Shawn H
Job Details:
08/12/2019
MICROWAVE FRIGIDAIRE LFMV1645TFA
Installed all provided parts and ran to test. Unit heats fine now but cooling fan runs constantly. Unit needs hood thermal cut off and main control. ; ordrng 1 5304509475 (THERMAL CUT OFF) and 1 5304509575 (CNTRL)
Near Brookville, OH 45309
Shawn H
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
"Checked unit and found evap cover frosted over and ice maker iced up. Thawed both. Also found frost in freezer section because gasket isn’t sealing and freezer ice maker bail arm broken. Unit needs evap cover, ice maker service kit, freezer ice maker, and freezer door gasket. ; rqstng P&A on 1 DA82-02705A (IMK SVC KIT) and 1 DA97-07603B (FREEZER IMK) and 1 DA97-12522J (FREEZER DOOR GASKET ), states that autho needed"
Near Dayton, OH 45417
Shawn H
Job Details:
08/12/2019
WASHER FRIGIDAIRE GLTF2940FE1
"Checked unit and found E41 error code. Open door switch code. Checked and found switch/lock damaged but still shows closed when door is closed. Unit needs main control and door switch. Harness is good. In basement 15 years old. ; rqstng P&A on 1 131763256 (DOOR LOCK ASSY) and 1 137006000 (control-electrical), states that autho needed"
Near Dayton, OH 45424
Shawn H
Job Details:
08/12/2019
REFRIGERATOR GENERAL ELECTRIC GFE29HSDDSS
Checked unit over and found fresh food evaporator fan inop. Fan is getting voltage but not moving air. Spun fan by hand and it took off. Fan has a dead spot. Unit needs evap fan. Unit is 5 years old in kitchen. Please schedule for ASAP. ; ordrng 1 WR60X26866 (fan dc ff evap)
Near Englewood, OH 45322
Shawn H
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/AA
"Checked unit over and found error code for fresh food defrost circuit. Fresh food evap cover is frosted over. Thawed out evap cover and checked defrost circuit. Defrost heater is shorted open and sensor is out of range. Evap fan isn’t running from frost build up. Thawed out evaporator and fan. Reinstalled to test. Fan won’t run but has voltage. Unit needs sensor, evap cover with fan, and defrost heater. Did not collect deductible. Evap cover was replaced for no cool issue on previous visit and it is inop again. ; rqstng P&A on 1 DA47-00301D (DEFROST SENSOR) and 1 DA47-00424L (DEFROST HEATER) and 1 DA97-11823A (EVAP COVER)"
Near West Milton, OH 45383
Shaun S
Job Details:
08/12/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Upon arrival removed and replaced spray arms on unit, ran and tested product checks ok"
Near Dayton, OH 45404
Shawn H
Job Details:
08/12/2019
RANGE SAMSUNG NE59M4310SS/AA
Outer door assembly is the wrong color. Unit is stainless and door assembly that came in is black. Installed hinges and outer door so customer could safely use range. Need to get with Shari on part number because I can only find the one that is incorrect. ; saved tckt
Near Eaton, OH 45320
Shawn H
Job Details:
08/12/2019
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA
Checked unit over and found evap cover in fresh food frosted over. Thawed cover and removed. Found frost/ice build up around evap fan and evap lines. Thawed and sealed around all inlets to cabinet. Evap fan wonÕt run. Unit needs evap cover and main control. ; ordrng 1 DA94-02679A (MAIN CNTRL) and 1 DA97-12608A (EVAP COVER W/FAN)
Near West Milton, OH 45383
Shaun S
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FFHS2614QS6A
"Upon arrival found that drain was froz over not allowing water from defrost to drain, Clare’s drain chxksmok"
Near Vandalia, OH 45377
Shaun S
Job Details:
08/12/2019
DRYER MAYTAG MED5100DW0
"Upon arrival ran diag testing on unit, found no error codes stored in controller and found no issue with the unit, checks ok upon tech departure"
Near West Milton, OH 45383
Shaun S
Job Details:
08/12/2019
DRYER - ELECTRIC SAMSUNG DV56H9000EP/A2
"Removed and replaced vroken motor clamp on rear of motor, ran and checked out unit checks ok"
Near West Milton, OH 45383
Shaun S
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE FPSS2677RF1
"Upon arrival,found that unit was froze up due to freezer door not shutting and sealing properly, customer to leave unit defrost, tech did repair solenoid for crushed and cubed"
Near Dayton, OH 45415
Shaun S
Job Details:
08/12/2019
WASHER WHIRLPOOL WTW5300VW2
"Upon arrival ran and tested washer, tech noticed that the paint and drywall was water logged and spunge behind unit were drain and water supply is located, tech believes leak is in the wall and running don onto floor, notified and showed customer findings"
Near Dayton, OH 45415
Shaun S
Job Details:
08/12/2019
REFRIGERATOR KENMORE 106.525591
"Remov d and replaced imk on unit, ran and checked out unit cycled through filled with water, checke out ok"
Near Vandalia, OH 45377
Shaun S
Job Details:
08/12/2019
REFRIGERATOR FRIGIDAIRE LGHD2369TF1
"Removed and replaced imk on unit, ran and checked out, unit checks ok"
Near Clayton, OH 45315
Shaun S
Job Details:
08/12/2019
RANGE GE JPB30BA4AD
"Upon arrival removed and replaced eoc board on unit, rewired to configure to knew board, ran and checked out unit checks ok"
Near Dayton, OH 45405
Shaun S
Job Details:
08/12/2019
WASHER KENMORE WPRE6100GOWT
"Removed and replaced main board on unit, ran and tested product checks ok"
Near Englewood, OH 45322
Shaun S
Job Details:
08/12/2019
WASHER LG WT1101CW
"Removed and replaced hose on unit, ran and checked out unit checks ok upon techs departure"
Near Dayton, OH 45404
Shaun S
Job Details:
08/12/2019
REFRIGERATOR KENMORE 253.657423
"Upon arrival found that condensation pan not lined up with drain causing water not to funnel down drain, water running through vent then into cabinet, tech adjusted checks ok"
Near Ludlow Falls, OH 45339
Shaun S
Job Details:
08/12/2019
RANGE FRIGIDAIRE FE8556CETC
"Upon arrival,found that main board on unit is out, looked up parts from Dap website found that board is NLA verifies with Shari that this was true"
Near Dayton, OH 45414
Shaun S
Job Details:
08/12/2019
WASHER SPEED QUEEN AWN542SP111TW01
"Found bolt on motor carriage not complete tight causing motor to vibrate, tightened up parts checks ok"
Near Vandalia, OH 45377
Shaun S
Job Details:
08/12/2019
DISHWASHER BOSCH SHE3AR75UC/23
"Removed and replace drain pump on unit, found broken piece of glass inside drain pump area ran and checked out, unit checks ok"