Local Reviews
Powered by Fluid LOCALGood work but made a mistake that cost me $300.00
Gary - Monroe, OH
Steve didn’t put our water softener discharge line back in drain line. After couple of days we had water all over. Steve came out said drain line was clogged. Service not covered cost us $90.00 .We call plumber cost us $300.00 Days later we had water all over again. I found water softener discharge line on floor put it back in stand pipe. No more water problems. This is what happened to us. Cost us money for some ones mistake.
Response from Authorized Service:
I apologize you did not have a 100% positive experience with our company. I would like to talk further about your experience. Please call Marlise at the office, 937-252-3200. Thank you!
Ice Maker
Vern - Dayton, OH
Great service , on time, quick diagnosis, follow-up was excellent, couldn’t be more pleased with the service we received!
Great service
Scott - Bellefontaine, OH
Very nice guy
Dolores
Dolores - Dayton, OH
Super service super trch
Great Service
Amy - Springboro, OH
Steve was very knowledgeable and quick with my washer repair.
Great service!
Kakar - Dayton, OH
Great customer service
Gary - Bellbrook, OH
Tim was thorough and trustworthy
Kevin was prompt efficient and very professional. A good experience.
Ted - Greenville, OH
Great Service
Tom - Fairborn, OH
Very professional
Susan - Dayton, OH
Tim was very professional and quick. He knew what was wrong and fixed it perfectly.
Bob
"Long - Beckett Ridge, OH
Great service, but even a better person. You are lucky to have Steve as part of your company. Worked fast with fantastic customer service.
Great service, very knowledgable service rep.
Joanne - Dayton, OH
I am very impressed with the service given for the problem with my dishwasher. Tim was very polite and I enjoyed talking with him. He explained the problem so that even I could understand.
Very courteous and knowledgeable
James - Miamisburg, OH
all fixed
Michael - Englewood, OH
Identified the problem almost immediately and fied it temporariy until he can get a new patl
Linda - Lebanon, OH
Punctual, courteous and a great diagostic repair man!
Quick, friendly and high-quality repair service
Mike H. - Lebanon, OH
Steve was great to work with on our recent dryer service. Highly recommended!
Wonderful service
Larry - Dayton, OH
Great Service. On time quick knowledgeable.
Timely and Well Informed Service
Christopher - Dayton, OH
They kept their word
Chris - Sugarcreek Township, OH
I wasn't there, but the sitter said the repairman was in and out and now my washer is fully operational! They promised it would be fixed on a certain date and time and it was! That is fulfilling a promise!
Kerrie
Kerrie - Dayton, OH
Refrigerator leaking
Jean - Bellefontaine, OH
Very good service - it was sure evident that Steve was knowledgeable about determining the cause of our problems!
Great Service
Sandy - Greenville, OH
Very quick service! So excited to have a working ice maker.
Great service!
Joyce - Dayton, OH
Tim was very knowledgeable and fixed the problem quickly!
Microwave
Jones - Dayton, OH
Diagnosed the problem over the telephone, when the part arrived in the shop immediately responded and fixed the microwave
Successful Repair
Kathy - Dayton, OH
Brad came in and quickly and efficiently installed refrigerator door.
Great Service
Todd - Springfield, OH
Company accommodated my request for date/time of onsite service. Tech notified me the day before of anticipated arrival time and actually arrived a few minutes early. Quickly determined the issue, provided a quote for total cost of time & material and completed the replacement of the part. We were not able to confirm the success of the repair at the time due to an area power outage but was able to test soon after once the power was restored and reported the result to Brad.
Great fast service
Nichols - Dayton, OH
Tim came out to assess my stove that wasn’t working. He was able to to fit me in during a time that worked best for me. Due to my stove being old the part needed was a special order and Tim was able to get the special order part installed within days of the initial visit. Great service!
Issue Resolved
Gerald - Piqua, OH
Kevin quickly isolated and fixed the issue
Great service
Mark - Springfield, OH
Everything was done in a very professional way, Very quick and mannerly.
Great service
Mohamed - Kettering, OH
Great Service!
Caren - Casstown, OH
Steve called the evening before the appointment to confirm the date and time. He arrived precisely when he said he would. He was friendly, quick and neat and completed the repair to my satisfaction.
great service
Evans - Dayton, OH
Very knowledgable & great customer service
Alicia - Miamisburg, OH
Professional, polite and quick.
Patricia - Fairborn, OH
Mr
Curry - Dayton, OH
Great job!
great service
Sharon - Kettering, OH
Great
Jackie - Fletcher, OH
They did a good job and were very promt to do the job
great service
Debbie - Dayton, OH
good service
Michael - Englewood, OH
Wonderful service
Elma - Jamestown, OH
The service center rep was very good at answering questions and getting me scheduled. The service rep was very courteous and knowledgeable. He answered any questions I had. The return with the part was quicker 5an I expected. I highly recommend the service Rep. He was on time, neat about the work, and left no mess. and he fixed the ice maker. THANK YOU!
Frig
Richard - West Alexandria, OH
Awesome service person did great job explaining the problem and what he was going to do to make the repair!
Terrye
Terrye - Huntsville, OH
Bill
William - Clayton, OH
Jeanette
Tony - Troy, OH
Professional and great service. On time and quick to respond
Great service
Wulff - Eaton, OH
We didn’t have a major problem but the tech handled it very professionally
Samsung washer noise diagnosis. Tub would make noise in the spin cycle. Service tech was friendly, professional and certainly seemed to know his stuf
James - Englewood, OH
Good job and good advise.
Not heard from our two repair requests
Laurie - Tipp City, OH
After three visits, we stopped hearing from representatives. We still have two open repair requests.
Response from Authorized Service:
I apologize for the delay in completing your service. I know you spoke to Robbin this morning but if you need anything else or have additional questions, please call the office! 937-252-3200. Thank you very much for your patience as we work to complete your service call!!
Great service
Carlyne - Middletown, OH
Very professional and did a great job! Thanks Steve!
Great Service Awesome Price
Ritchie - Eaton, OH
Great service
Marcel - Monroe, OH
gebhard review
Gebhard - Beavercreek, OH
Kinter
Kinter - Dayton, OH
Service rep did a fine job well knowledged
Impressed
Mary - Spring Valley, OH
Nice man who apparently knew what he was doing!
Great service
Donald - Xenia, OH
Repaired dishwasher quickly.
Service
Karli - Xenia, OH
Great service and in and out within a timely manner.
Awesome job
Diane - New Carlisle, OH
Jeff
Jeff - Springfield, OH
Linda
Means - Dayton, OH
Great service. Very knowledgeable
Honest service
Ledford - Dayton, OH
Very honest and checked things out.
Great Experience
Paulette - Washington Township, OH
Steve checked ahead to find a time convenient for both of us and called ahead. As he check my washer of 24 years he confirmed what I guessed, time for a new one. Price was reasonable for the call and we were able to discuss features on new washers to help me be ready for the purchase with a knowledge of what I needed in a new washer.
Lin
Griesheimer - Medway, OH
Great service, friendly, helpful staff
Excellent Service!
Susan - Springfield, OH
After steve finished our under warranty replacement , I asked him for his card so I could call him for any future appliance repairs. He was timely in his phone contacts, arrived on time, completed the project in a n efficient manner, was totally professional in appearance and manner, and was very personable. I would highly recommend him without exception.
Great service
Linda - Middletown, OH
Steve explained the problem in laymen’s terms. Problem fixed!
Great Service
Jennifer - Kettering, OH
Good Service
Vicki - Greenville, OH
Good service, stayed in touch in regards to arrival time. Very courteous.
Steve was great
John - Liberty Township, OH
Steve has been great in fixing our dryer.
Bahram
Abazarov - Dayton, OH
Crikey4evr
Charlotte - Piqua, OH
Expected service, very good
Jerry - Dayton, OH
would recommend to others.
good serviceman. Aimed to please!
John - Centerville, OH
Good man and worked in a difficult position to repair our Frige!
Galley
Gallaher - Dayton, OH
Great Service
Melissa - Lewisburg, OH
Doug
Steven - Centerville, OH
Good service
quick thorough job
John - Dayton, OH
Great technician!
Bob Cole - Dayton, OH
Tim Robertson is a knowledgeable, prepared and prompt technician. Authorized Service always responds with quick appointments.
Very Professional Service,
Jill - Lebanon, OH
Brian
Godsey - Tipp City, OH
Patricia
Kimberly - Fairborn, OH
I was very pleased with my repair experience. Technician gave me helpful information, was polite and answered all my concerns. Unfortunately he had a small work area but handled it like a true pro! Thank you for your quick response!
Great service and knowledgeable technician
Paul - Fairborn, OH
Came and took care of the problems
Great Service
Brenda - Centerville, OH
Repair man was knowledgeable and efficient. He did a great job.
Robert
Robert - Dayton, OH
Unprepared
Customer - Liberty Township, OH
The tech kept asking me to get things for him. Towels, paper towels and left my front door open while he was working. He was not prepared (didn’t bring his own things) and I did not like my front door being left open while he was working
Response from Authorized Service:
I am sorry you did not have a positive experience with our company. If you would like to talk further about your experience, please feel free to call Marlise at the office, 937-252-3200. Thank you!
Self
Corinne - Jackson Center, OH
Very good service
Terry
Terry - Cedarville, OH
Did a great job!
Great service
Vicki - Lakeview, OH
He was friendly, so efficient and explained the problem and how he was repairing it. Very pleasant experience.
great service man
John - Englewood, OH
Kimberly
Loescher - Beavercreek, OH
Chris
Austin - Brookville, OH
Quick and knowledgeable in diagnosing the problem
Good
Mary - Fairborn, OH
Very friendly and knowledgable
David - Franklin, OH
On-time, quick to replace part, friendly
Service tech was very thorough and knowlegible
Ted - Piqua, OH
Service was wonderful and very professional
David - Dayton, OH
Even though it took ordering an additional tool in order to get our washer repaired. Shawn always kept us advised of when he was able to arrive and finished the job quickly. He even swept the floor behind my washer!
Fast repair
Connie - New Lebanon, OH
Tech was thorough and fast
Glad for the expert service.
Ernest - Dayton, OH
Excellent work
DP - Dayton, OH
They came out the next day and repaired my dryer. Quick and easy.
On time service
Amber - Vandalia, OH
great service
Jody - Waynesville, OH
Went just great
Mandy - Covington, OH
Great service
Seth - Greenville, OH
Great service
Prompt
Langley - Tipp City, OH
It's only been a few days since the service was performed, but so far, so good,
Worked on our Refrigerator,
Paul - Middletown, OH
Would Recommend
Proffitt - Springfield, OH
Fast service with a great technician. He was quick and provided a fast solution and communicated quickly as needed. A good experience
Great service
Delbert - Piqua, OH
Very satisfied with the work
Very good!
Mccarty - Dayton, OH
Repairman was courteous, knowledgeable, and thorough. I will definitely use Authorized again if needed.
Great service, Steve G is the best!
Shannon - Springboro, OH
Steve G is the best service guy ever. He is so nice, friendly, helpful, he fixed my leaking washing machine, It had been leaking for years & no other service men from different company’s could not figure it out. Thanks for saving my washing machine Steve, I’m so glad I don’t have to go buy a new washing machine, I was at the point if nobody could fix, I’ll have to buy a new one, but Steve saved the day. I will always go with him & never use anyone else, he does a great job & great service. You will not find a better service guy than Steve. Thanks so much!
Knowledgeable Service Person
Lucas - Enon, OH
Ginny
Virginia - Lebanon, OH
Steve was very pleasant to work with and very thorough and always on time. If we need help in the future I hope to always have Steve for our repair needs!
Super Service!!
Wilbert (Will) - Dayton, OH
Excellent Manners and cleanliness!!
Awesome Service
Dennis - Union City, IN
Service Man was very professional and knowledgeable. Very satisfied.
Sam
Samuel - Laura, OH
Shaun , did a great job. Very friendly and got in a got the clock changed out. And was very friendly. Job well done.
Patti
Patti - Lebanon, OH
Great service!
Great Service!!
Terry/ - West Alexandria, OH
Very happy with the knowledge of the serviceman, and he was very kind!!
Great Customer service and displayed confidence
Mike - Springboro, OH
Hoping the third time is the charm. This issue has been addressed before by other repair team. Hoping this is the fix! COst is 5 star as it is under warranty. :0)
Great fast service Steve is a great technician
Kris - Waynesville, OH
Everything was perfect had the part on the truck.
Ethel
Ethel - Greenville, OH
Not happy at all. He said he didnt smell the burn smell. No indication anything wro g with dryer. I unscrewed the vent and found a dark piece of lint that caused the burn smell. He should have checked it out. I FIXED THE PROBLEM.
Response from Authorized Service:
Hello Ethel! I am very sorry you had a poor experience with our service company. I would greatly appreciate the opportunity to speak with you further regarding your service experience with us. My name is Marlise and the number is 937-252-3200.
Tom was awesome!
Richard - Dayton, OH
Tim let me know he was arriving shortly so it wasn’t a surprise, he listened to what I said was happening with the washer and immediately went to work and quickly found out what went wrong. Shortly after that he fixed it and was on his way...maybe next time he could do a load of laundry to ensure the washer really works!
Great!!!
Rachel - Middletown, OH
Awesome service
Greenwood - Dayton, OH
Excellent in every way
Tammy
Force - Greenville, OH
The service was great! The repair man (Sean) was professional. He stayed with our repair until he found the problem. We are thankful that they fixed our dishwasher.
Great Service!
Thomas/ - Dayton, OH
Great Service
Diane - Dayton, OH
Tim was prompt, courteous and very knowledgeable.
The tech was ausome and did a very thorough job and explained the problem and fix and was patient while we took a few minutes to clean around the refr
David - Dayton, OH
This same repair was done in June of 2016 (at a cost of $144)and wasn't done right according to the tech and repeated this repair this May of 2019 at a cost of $188. That's $330 which is way to much for fixing a burp valve.
Getting closer to a resolution
Brad - Greenville, OH
after several visits by two different repair companies (meanwhile using 5 days of vacation to be home for each diagnosis and each repair day), we're getting closer to a resolution. The dishwasher will finally cycle all the way through, BUT we still don't get all of the dishes clean. We've started logging down the information to help on the next visit (and another vacation day) soon.
Brian
Brian -
Great Service!
Stephanie - Dayton, OH
Tim was running ahead of schedule and called before arriving. He was in and out of our house within 15 minutes and fixed our dryer.
Michael
Berger - Beavercreek, OH
Jeff west
Jeff - Fairborn, OH
The tech was great
Great
Ruth - Trotwood, OH
He did a great job and I would recommend your company to all my family and friends. Thank you!
drayer fix
Jackson - Springboro, OH
Lg dryer
Bart - Springboro, OH
Terry
Terry - West Alexandria, OH
Very happy with our experience, from the first call we made, to the timing the technician arrived, and to the technician himself!!!
Excellent
Debra - Springboro, OH
Very knowledgeable. Very professional
Misty
Fiely - Troy, OH
Great Service
Brett - Huntsville, OH
Had our washer back in service quickly. Repair via Lowes EPP.
Great service
Mike - Dayton, OH
Done in no time
Larry
Larry - Pleasant Hill, OH
Installer feedback
Thomas - Lebanon, OH
This review is only for the installer of our microwave. I was able to schedule relatively easily, he gave me a courtesy call as promised and arrived within the promised window. He was incredibly upbeat, which is nice as it was the mom of the house waiting for him. He was clean and professional looking. He knocked out the job very quickly and assured it worked as promised before departing. The only negative feedback I can provide is i’m Always impressed when companies provide booties for their installers....and this one apparently doesn’t.
Great Service
John - Liberty Township, OH
Steve was professional and knowledgeable
Return trip for ice maker
Carla - Monroe, OH
Robin was on it with scheduling. Steve returned and shared the problem that we have no control over how much ice is produced. A manufacture mistake.
Superior Service!
Stephenie - Lewisburg, OH
Excellent service from the receptionists to the technician. Very timely, thorough, and knowledgeable. Great experience and I highly recommend this company.
So nice!
Adam - Dayton, OH
Great service
Jeffrey - Rushsylvania, OH
Great Service
Doyle - Enon, OH
No concerns. Good work.
Great
Patricia - Union City, OH
Great,.service..
Sean
Sean - Fairborn, OH
A+ team and work
Great service. The tech was super nice and professional
Sue - Dayton, OH
Greg
Greg - Greenville, OH
Great job
Kevin did a great job
David - Dayton, OH
Great service
Barbara - Spring Valley, OH
Excellent dependable service.
Diane - Russells Point, OH
Philip
Berner - Dayton, OH
Excellent serviceman
Great service
Crum - Dayton, OH
Great service
Lisa - Eaton, OH
Shawn was great worked Quick and efficiently.
They told me a time the technician was to arrive but did not have it scheduled
Sharon - Dayton, OH
Michael
Michael - Dayton, OH
Ice maker replacement
Hammond - Beavercreek, OH
Mr Robinson called me 15-20 minutes before he arrived. He was very courteous and well prepared to replace my refrigerator ice maker. He explained what improvements had been made in the new ice maker he was installing. He was very polite and installed the new one very expeditiously.
Service Call
Mike - Springboro, OH
Service call was handled in a very professional and courteous manner
Professional and efficient
Nathan - Sugarcreek Township, OH
great service
Morrow - Dayton, OH
He was very friendly and courteous and he was polite.
Dryer needed fixed. Steve was awesome
John - Liberty Township, OH
He was knowledgeable, kind and fast. Loved him.
Expert repair!
Charles - Troy, OH
Very knowledgeable; fixed our ice maker quickly!
Wands
Lander - Dayton, OH
Shawn Hutch was VERY PROFESSIONAL, COURTEOUS and KNOWLEDGEABLE
Mary
Mary - West Chester Township, OH
Best experience ever! Steve took time to speak with me the day before arriving at my home. He made sure he had the parts needed to make repairs and was extremely thorough in servicing the dishwasher. He even ran it to make sure there were no leaks. Steve was very polite and a delight to work with. I am one happy customer and will recommend Steve and Authorized Service.
Great service guy
Carmody - Middletown, OH
Great Overall Customer Experience
Mckenzie - Dayton, OH
Tim was very knowledgeable about my LG Dryer and didn't try to oversell us on unnecessary service. The issue we were having stopped while he was testing the dryer. So no fix was needed.
was not charged more than my home warranty service fee of $75
Daniels - Springboro, OH
Steve G was very personable and cheerful. We enjoyed his visit with us to repair our dishwasher. Steve explained everything he was doing and why he was doing it that way. He also made cost effective recommendations for getting the calcium/lime deposits off of my dishes and cups. We were very pleased with the over all experience.
Awesome Service
Missy - Springfield, OH
Quick and knowledgeable
Point Place Apts. - Russells Point, OH
Very Pleased with Service
Quick and efficient service.
Joe - Dayton, OH
Great service
William - De Graff, OH
Service was great
Tic maintenance director
Gehron - Englewood, OH
Excellently in all respects
Mary - Dayton, OH
On time for service call. Technician was neat in appearance and did a professional job.
Great professional service provided for repair of refrigerator and dishwasher.
Robert - Springfield, OH
Very satisfied with service provided
Prodessional quality service
Joseph - Dayton, OH
Tim was knowledgeable, demonstrated willingness to work with us. He made additional efforts to resolve our concerns and is still engaged as the problem is ongoing.
Great service!!
Shana - Carlisle, OH
Steve is awesome employee!! Very fast, neat, & very friendly. I love that he worked around my busy schedule & that he does early appts! How convenient is that!
Great Service
Sam - Troy, OH
Awesome Service
Greathouse - Dayton, OH
Shawn did an amazing job with my service request and explaining to me the condition of my appliances and how my warranty may work. Thank You
Very Professional
Roger - Centerville, OH
From the intitial phone call to the thank you for your help, the word professional best describes my experience.
Great
Jerry - Eaton, OH
Very nice man.
Excellent Service
Jill - Lebanon, OH
Fantastic service very professional
Larry - Bellefontaine, OH
Company very nice to work with Steve was very knowledgeable explained the problem and everything else he checked on my refrigerator
Bons
Crowe - Dayton, OH
Friendly and professional
Deanna - Bellefontaine, OH
Diana
Williams - Dayton, OH
Fantastic service very professional and fixed the problem fast.
Great service
John - Troy, OH
Fixed my Oven Door Handle
Evelyn - Middletown, OH
This was the second time that someone was here to fix it. He was courteous and very respectful.
Ken
Ken - Dayton, OH
Great Service
Totally satisfied!
Julie - Waynesville, OH
Great service!
Susan - Urbana, OH
Made sure the job was done right!
Very knowledgable
Tina - Fairborn, OH
Barb
Barbara - Medway, OH
Carole
Carole - Xenia, OH
Steve was great. Was able to know just what he had to do to solve my problem. Went above and beyond to help me.
Great service
Gary - Moraine, OH
Efficient, dedicated technician
Patricia - New Carlisle, OH
Steve discovered the problem with the icemaker on my freezer that two previous technicians overlooked. He was very thorough and patient in the process of making sure that we would have ice once again.
Front loader LG washer repair
Robert - Kettering, OH
Courteous office personnel. Service rep called and came when stated. Located problem quickly and tech explained cause and future care for machine. As for cost, $75.00 upfront (which is ok). The hourly/repair rate seemed rather high, as rep was only in home for 25 minutes. I do not have anything to compare to though, so may be industry standard.
Friendly and capable
Matt - Greenville, OH
Another repair service told me it would cost $600 to repair my 2 year old Kitchenaid dishwasher. The float was leaking and the control board needed to be replaced, as it was not running the various cycles correctly. I’d wake up in the morning to open the unit to find dirty dishes and a cascade pod on the floor of the tub or still in the soap dispenser. The tech performed a thorough check of the unit. He tightened a nut on the bottom of the float, stopping the leak. Then all the cycles worked properly. Apparently the leak from the float was compromising the sensor attached to it, sending a false signal to the control board that the unit had filled with water when it was still empty.
Sally
Farr - Dayton, OH
Shaun the repair specialist was great, and very knowledgeable. Chris the salesman was great and the two delivery specialists were very efficient and answered any questions.
Ice maker
Montie - Dayton, OH
Excellent!
More than we could ever expect, SUPERIOR
Helen - Middletown, OH
Steve G could not have been a finer guy. He was definitely on top of his game. Very knowledgeable, very kind, courteous, and conducted himself like a true leader. I would wish all technicians would be half as good as Steve G What a wonderful gem you have in an employee such as he. Actually you should have him train others to be more like him
Refrigerator Repair
Donald - Dayton, OH
Service was timely and efficient.
Steve G.
WASHER SAMSUNG WF42H5200AW/A2 01 Customer states that she is not getting any water. Customers use clean out the drain area ... when she put it back on the unit would not start up. Tech check the pump and check ok. Cycled the unit and unit did start up.
Steve G.
REFRIGERATOR GE PFCS1RKZASS Customer steals that the unit is not going into defrost.. Found that the door was not closing properly. Inspect the gasket and noticed a lot of ice build up and once tech removed all of the ice door closed fine. Tech did notice that the door gasket was not seated all the way. Tech went around several times and reseated the freezer gasket..
Steve G.
DRYER SAMSUNG DV42H50000EW/A3 02 "unit had a burning smell. found that the idler pulley is not spinning and it split belt. Installed new idler pulley and belt. Cycled. ; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Shawn H.
WASHER SAMSUNG WF330ANW/XAA "Unit is 9 years old in laundry room. Unit showing 3e when it attempts to spin. 3e is a motor fault. Upon arrival found signs of spin basket sagging. Spin basket has a large amount of play. Removed rear inspection plate. Motor is tight, motor harness is good, and so is hall sensor. Unit wont spin because the spin basket has broke free from the flange. Tub is dragging. Unit needs spin basket and o-ring. Customer does not wish to repair due to cost."
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Upon arrival unit wasnt making noise. Customer defrosted unit a few days ago. Removed evaporator cover to inspect. Found signs of ice build up near lines and a small crack in the liner. Thawed ice and insulated lines and patched crack. All ok. No more noise or moisture.
Shawn H.
DRYER WHIRLPOOL GEW9200LW0 Unit is 17 years old in laundry room. Upon arrival found unit would turn on but not tumble or heat. Removed inspection plate and found thermal fuse and blower housing shorted open. Replaced fuse in ran unit to test. Unit is heating as it should. All OK. Advised customer to have been cleared.; used 1 3390719 (FUSE) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR1821TW Tenant had an emergency and had to leave as I arrived. Will call in to reschedule.
Steve G.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Unit is not cooling.. found ice around the evap fan. thawed out. Unit started to cool down. Evap had a full frost pattern. Did take the back off the around the compressor to make sure the drain hose was connected and it was. Inspect the gasket.. unit is sealing up.
Steve G.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new lower spray arm a new cover cycled unit checked OK
Shaun S.
RANGE SAMSUNG FE R300SX No repair.
Shawn H.
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Cold control has shorted open and not sending voltage to compressor. Replaced and ran to test. Unit is cooling as it should. All ok. ; used 1 2198202 (TEMP CONTROL) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF4 Customer claims unit stopped making ice about 5 days ago. Found fill tube frozen replaced with insulated one.. unit checks ok.; used 1 241920106 (FILL TUBE) from stock
Kevin S.
DRYER SPEED QUEEN ADE3SRGS173TW01 "Replaced timer, ran test from timed dry 40 to 30 mins. Unit checks ok."
Shaun S.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Removed and replaced fan motor on freezer compartment unit checks ok
Kevin S.
REFRIGERATOR SAMSUNG RT21M6213SR/AA "Customer claims when they came home the other day the frig was off and not running. They flipped their breaker, nothing. Checked outlet with tester showed wiring correct, then checked for 120V good. Plugged back in unit checked multiple places on board only getting 75V. With unit plugged in outlet checked voltage on other outlet read 75V. Unplugged checked voltage again read 120V. Plugged unit into newer outlet by sink on different circuit. Unit came on and is running. Monitored for 15 mins or so... Told customer there is an issue with that outlet, wiring or breaker itself. Unit checks ok."
Kevin M.
REFRIGERATOR LG LFXS28968S/00 Installed new icemaker and checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL MFF2055DRH00 Lubricated rails on freezer drawer and checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF8 Supply line was kinked. pulled unit out , secured line and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new wiring harness with bimetal
Kevin M.
REFRIGERATOR GENERAL ELECTRIC GSHS5PGXAESS Unit has an internal restriction that is non repairable called AHS-Shannon-Auth for 250 is okd
Kevin S.
WASHER BOSCH SHX56B06UC/14 "Replaced power switch, still did not fix the unit, called Bosch techline, found unit needs new main control no longer available. Talked with AHS about replacement options. "
Steve M.
WASHER MAYTAG MVWX655DW1 "Fourth time washer hub drive has stripped out. Customer states tub is now shaking violently. Recommend new year case, suspension rods and hub Drive kit; rqstng P&A on 1 W10528947PW"
Steve M.
WASHER WHIRLPOOL WTW8500DC0 Panel wasnt responding properly when pressing the start button and now the washer wont turn on at all recommend another control and control panel 4.5 yrs old in laundry room; rqstng P&A on 1 W10812418 (cntrl-elec) and 1 W11025585 (panel-cntl)
Steve M.
REFRIGERATOR GE PWE23KSKESS Unit making loud noise due to bad FF fan motor. Replaced motor assembly. Unit operating properly. Fan malfunction possible cause of irratic temperature ; ordrng 1 WR60X29099 (refrigerator fF FAN (TS))
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Unit making loud noise from fresh food evaporator fan due to icing up. Need to install new fan assembly with sensor. Unit needs to thawed prior to repair; ordrd 1 W11033168 (harns-wire)
Steve M.
RANGE GE PS950SF3SS Exhaust vent smoking. No recommendation for repair; ordrng 1 SADA29-00003G (FILTER)
Steve M.
DISHWASHER BOSCH SHEM63W55N/13 Unit not filling with water. Replaced water valve unit is now filling properly. Original water valve or super hot to touch was not functioning; ordrng 1 XXXX (WATER VALVE (TS DNR))
Steve G.
RANGE KITCHEN AID KODE500EBS04 "Customer states that the top oven is off by 45 degrees While testing the units upper shut off and the lower display temp did not display, just stayed at 350. Upper did stay at 350. Also did not display right. ; ordrng 1 1111 (UPPER BAKE ELEMENT. ) and 1 W11086152 (panl-cntrl BLACK STAINLESS) and 1 W11179310 (cntrl-elec)"
Steve G.
REFRIGERATOR GE GFE28GSKJSS Called Techline, there is no module upgrade but to install the new fan; ordrng 1 WR60X26866 (fan dc ff evap)
Steve M.
RANGE FRIGIDAIRE FGGH3047VFA "Unit not lighting. Install new bake igniter unit still not lighting. Checked igniter circuit unit checks OK found open high limit thermostat. Need to take fan out as well in case the unit overheated; used 1 5303935066 (IGNITOR) from stock, ordrd 1 318578506 (thermostat) and 1 5304514166 (FAN)"
Shaun S.
REFRIGERATOR SAMSUNG RS261MDWP/XAA "Not the correct panel for the repair, the panel that was sent was the upper portion and tech requested lower panel in parts orderingSEE A4 for proper part ; saved tckt"
Shawn H.
WASHER SAMSUNG WF206BNW/XAA Unit is 13 years old in laundry room. Customer stated that unit isnt draining out fully. Put unit into diagnostics to force drain pump on. Pump is getting voltage but not moving water. Inspected pump and found no blockages in pump and impeller moves when powered on. Checked drain hose and it is clogged. Cannot clear clog from hose. Unit needs drain hose. ; ordrng 1 DC97-07128D (DRAIN HOSE. )
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Def heater not completely def coil ordered new heater assy part wty; ordrng 1 DA96-00660GPW (DEF HEATER)
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Found fresh food evap section frosted over, stopping fan from circulating air. Freezer checks fine reading -3F. Gave estimate for repair of unit, customer ok. Will have customer unplug 24hrs prior to service call.; ordrng 1 DA97-12608A (EVAP COVER)"
Kevin M.
REFRIGERATOR SAMSUNG RF23M8070SG/AA Unit needs repaired per ice maker bulletin ordered kit for it; ordrng 1 DA82-02638A (IMK KIT)
Kevin M.
REFRIGERATOR BOSCH B21CL81SNS Ice maker leaking valve not closing properly; ordrng 1 11016398 (IMK) and 1 12013743 (WATER VALVE)
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Unit is not healing properly on regular cycle installed new temperature control.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2866PF6 Started repair of icemaker Pulled refrigerator out to notice a rust spot forming on the back of the unit. Also the interior liner has formed a frost line underneath the icemaker. Called Frigidaire to receive a file number for a non repairable issue.
Steve M.
DRYER LG DLGX5171W Installed new ignitor. Unit is operating properly
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Lower left-hand corner of freezer door is not sealing properly causing a lot of frost buildup in the freezer. It appears that the freezer door is tweaked causing the upper corner to touch cabinet before the lower corner. He did gasket up too loud to properly seal if the issue comes back after next couple days a new door will need to be ordered
Steve M.
OVEN MAYTAG CWG3100AAB Unit not heating due to bad igniter. Ignitor. Replaced ignitor. Unit operating properly.; used 1 5303935066 (IGNITOR) from stock
Steve M.
DISHWASHER KITCHEN AID KDTM404KPS0 Found float switch is stuck reconfigured switch unit is operating properly
Shawn H.
WASHER GE GTW330ASK3WW No repair.
Steve G.
DISHWASHER - BUI GENERAL ELECTRIC GDT535PSM0SS Customer states unit is not drying. noticed that wire to the fuse was off. Reseated,cycle, test OK
Steve G.
REFRIGERATOR LG LFX25976ST/00 Will not dispense ice. Customer needs ice container they are going to purchase themselves.
Steve G.
HOME LAUNDRY - E ELECTROLUX EFLS627UTT0 Installed new base and cover for the soap dispenser and new water valve . Cycled. Installed new soap dispenser as well
Steve G.
REFRIGERATOR SAMSUNG RF22K9581SG/AA Customer heard fan noise coming from the ice room. Thawed out little bit of ice. Cycled.
Steve G.
DISHWASHER FRIGIDAIRE FFCD2413US2A Customer states that the unit is not draining. Cycled the unit several times and found that the customer is having a plumbing issue. Did reroute the drain line. Tech took pictures to she the customer how the water is backing up.
Steve G.
RANGE - ELECTRIC GENERAL ELECTRIC JT3800SH7SS Customer states that the unit add 30 sec button was working for 7 months and did stop for a couple of weeks. Customer did try again has has been working. Time of call tech did put in several glasses of water and each time button worked fine.
Shawn H.
REFRIGERATOR GE PFSS5RKZASS "Installed main control and ran unit to test. All functions work as they should. Compressor is running, evaporator fan is running, condenser fan is running, U/I operates as it should. Advised customer that temperature would be within normal range in 24 hours."
Shawn H.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer stated that dishes and unit has a sulfur odor. Not an odor of rotten food or old food. Inspected sump, no debris or build up. Ran unit in diagnostics to check for errors and functions. Unit shows F2E1 error but no description in any tech sheet. May be a stuck button error. No other errors. Unit ran through diagnostics test with no issue. No odor from machine at this time. Allowed unit to heat water to see if water creates the odor when heated. No abnormal smells. Ran hot water at sink to see if it had a sulfur smell. No odor from hot water. Unable to duplicate concern."
Shawn H.
REFRIGERATOR GE GSS25JEPABB Upon arrival found unit leaking at line for water dispenser. Line has a pin hole leak. Removed line and trimmed past hole. Installed coupler and added 6 of 5/16 line. Ran dispenser to test. No more leaks all ok. ; used 1 PPM0408W (5/16X5/16 COUPLER) from stock
Shawn H.
MICROWAVE FRIGIDAIRE FFMV1846VWA Upon arrival found unit wouldnt power up at all now and trips breaker as soon as it is plugged in. No shorts in power cord or shorts to ground. Outlet is properly grounded. Inspected door switches and found primary interlock shorted closed. Replaced switch and ran to test. Unit heats and operates as it should. All ok. ; used 1 5304509460 (MICRO SWITCH) from stock
Shawn H.
WASHER FRIGIDAIRE n/a Unit is 15 years old in laundry room. Upon arrival customer stated that unit makes a thump in spin only. No signs of loose suspension or loose parts. Ran unit in spin to test. Noise is from spin basket. Flange at rear of basket has broken allowing tub to drag. Unit needs spin basket. Due to age and cost customer does not wish to repair. Please mail out invoice.
Shaun S.
COOKTOP ROPER FEP310KW 5 "Removed and replaced t stat on oven also repaired right rear burner on cooktop, ran and checked out, unit checks ok"
Shaun S.
DRYER WHIRLPOOL WED6400SW0 "Replaced pulley on unit, checks ok"
Shaun S.
COOKTOP KENMORE 790.7442381 "Removed and replaced burner on oven, ran and tested product, unit checks ok"
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Installed new ice chute per Tech line at Samsung
Kevin S.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Found ice bucket had ice in it, unit is dispensing ice ok. Put unit into diagnostics checked test 56 no prior error codes. Ran test 57 unit passed test. Told customer if not dispensing ice to open the door and actually look to see if there is ice in the bucket. So far unit checks ok. Went ahead and set test 7 to manual 8hrs defrost instead of adaptive control. No complaints on cooling or anything. Unit checks ok"
Kevin S.
REFRIGERATOR KENMORE 106.7215411 "Replaced evap,fan working ok, added piece of wire to heater and drain to keep from freezing over. Unit checks ok, explained cooling principles and to keep from blocking any vents."
Kevin M.
REFRIGERATOR GE PTS22LBNARCC Control brd not going into defrost
Kevin M.
REFRIGERATOR LG LFX25960SB Installed new fan motor and frame for gasket holder and checked OK
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced freezer light; used 1 W10695459 (MODULE) from stock
Steve M.
RANGE WHIRLPOOL WFE540H0ES0 Left front burner keeps burning food on low. Recommend new infinite switch; ordrd 1 W10857622 (switch-inf)
Kevin M.
REFRIGERATOR MAYTAG PTB1954FRB Defrost drain is plugged up and adjusted doors
Steve M.
FREEZER FRIGIDAIRE FFFH20F2QWC Freezer fan not running and the unit is not cold. Found bad thermostat. Replaced thermostat; ordrng 1 5304513033 (THERMOSTAT (TS))
Steve G.
DISHWASHER BOSCH SHX7ER55UC/50 Door falls down. Found that the customer needs hinge kit;. ; ordrd 1 00754866 (HINGE KIT)
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Checked ice maker and fan adjusted IMk and checks ok
Steve G.
REFRIGERATOR GE GFD28GYNCFS Customer states that the unit is not cooling.. Tech did not hear the refrigerator Evap fan. ; ordrd 1 WR60X29099 (refrigerator fresh f)
Brad A.
DRYER WHIRLPOOL WED9200SQ1 "Found idler pulley, belt, and motor pulley broken. Customer considering repair."
Steve G.
RESIDENTIAL REFR KITCHEN AID KRSF505ESS01 "Ice maker is not working. found the ice maker in the up position, and ice maker kept calling for water. Customer did shut water off in the back ; ordrng 1 W10873791 (icemaker)"
Brad A.
REFRIGERATOR WHIRLPOOL WRB322DMBW "Found icemaker not cycling, installed new icemaker. Unit checks ok.; used 1 W10884390 (ICE MAKER) from stock"
Shaun S.
WASHER SAMSUNG WA50K8600AV/A2 Upon arrival found that unit needs new suspension rods again and mems sensor replaced unit keeeps going off balance ; ordrng 1 MEMSSENSOR and 4 SUPPORTRODSs
Brad A.
DRYER SAMSUNG DV40J3000EW/A2 "Found heating element open,and idler pulley making noise, installed nw pulley and element. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A () from stock"
Shaun S.
WASHER SAMSUNG WF365BTBGWR/A2 "Unit has a defective drain pump, in stock at DAP; ordrng 1 DC31-00054D (PUMP)"
Brad A.
DRYER GE GTD75ECPL0DG "Installed new control, bearing top, and shaft bracket. Unit checks ok."
Brad A.
RANGE FRIGIDAIRE FGGF3030PWD "Found left front burner not lighting. Cleaned burner, allowing gas to flow properly. Unit checks ok."
Brad A.
DRYER SAMSUNG DV350AEW/XAA Found drum has crack in it causing noise. Customer does not want to repair.
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Customer issue with condensation on door mullion. See sticky note. Ordering new mullion strip. Ticket #4153755818.; ordrng 1 DA97-12683B (MULLION STRIP)
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Need to order parts per ice maker bulletin ; ordrng 1 DA82-02695A (IMK KIT) and 1 DA97-12540G (AUGER) and 1 DA97-14474C (CONTAINER )
Brad A.
DISHWASHER SAMSUNG DMT400RHS/XAA Found drain pump hose has a leak in it. Ordered new drain hose.; ordrng 1 DD67-00058A (DRAIN TUBE)
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen, called Techline, talked to David, was advised to replace the main control. Ordered main control.; rqstng P&A on 1 da92-00606e (MAIN CONTROL )"
Tim R.
WASHER GENERAL ELECTRIC GTW490ACJ5WS Fixed switch. Checks ok
Tim R.
WASHER GENERAL ELECTRIC GTW335ASN1WW Checked unit over found loose agitator. Tightened down and instructed customer on usage. Checks ok
Tim R.
DRYER SAMSUNG DV48H7400EW/A2 Disassembled unit found that the idler pulley had melted off. Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DRYER SPEED QUEEN ADEE9BGS175TW01 Replaced parts listed. Checks ok. Ran dryer and made sure heater cycled off it cycled off on medium dry after 3 mins and temps were good.
Tim R.
DISHWASHER FRIGIDAIRE FGHD2465NF0A Replaced splash shield and door shields. Checks ok
Tim R.
RANGE SAMSUNG NX58F5500SS/AA Replaced bake ignitor. Checks ok; used 1 5303935066 (IGNITOR) from stock
Tim R.
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS ISSUE IS THE OUTLET CORD ISNT MAKING A GOOD CONNECTION.
Tim R.
DRYER - ELECTRIC MAYTAG MEDC215EW0 Fixed loose blower wheel checks ok
Tim R.
MICROWAVE WHIRLPOOL WMH31017AS/2 Adjusted vent so it wasnt blowing directly at cabinets. Checks ok
Tim R.
REFRIGERATOR KITCHEN AID KFIS29BBMS03 Adjusted water flow and instructed customer to get filter out in to help with water pressure.
Tim R.
DISHWASHER FRIGIDAIRE LFID2459VF1A Replaced pressure switch.
Steve M.
WASHER WHIRLPOOL WTW7040DW1 Installed new control and touch panel. Calibrated unit. Unit operates OK
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2868TD6 Icemaker water line is frozen up and installed water chute kit and applied to the water line ; used 1 5303918571 (WATER CHUTE KIT) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A Replaced parts listed checks ok
Steve M.
DRYER MAYTAG MEDB835DW3 Installed new idler pulley due to bearings seized causing the unit to squeal
Steve M.
WASHER GE GTW335ASN0WW Unit wont spin out properly. Cleared pressure port in tub.
Tim R.
DISHWASHER WHIRLPOOL WDF520PADM7 Cheeked unit over found that the unit wasnt washing. It filled with water and wash motor ran but kept shutting down after several mins. Needs wash motor. Wash motor wouldnt turn on in diagnostic. Call landlord and informed
Steve M.
DISHWASHER FRIGIDAIRE FGIP2468UF0A Install new user interface. Dishwasher runs OK
Steve G.
HOME LAUNDRY ELE SAMSUNG ELECTRON DVE50M7450W/A3 Unit is not heating.. installed new heater. Cycled. ; used 1 DE486A (HEATER ) from stock
Steve G.
DISHWASHER - BUI GENERAL ELECTRIC GDT530PGP4BB Customer states that the light on the display is not working. Durning the time of the service call unit has been working..
Steve G.
MICROWAVE OVEN GENERAL ELECTRIC PEM31SFSS "Unit is not heating and the light will flicker. Unit is a counter top microwave"
Shawn H.
DRYER GE DPSR610GG9WT Installed both coils per customer request. Ran to test. Unit heats as it should. Please mail out invoice.
Shawn H.
REFRIGERATOR FRIGIDAIRE FPRU19F8RFC "Unit is 4 years old in kitchen. Upon arrival customer stated that another service company replaced the control for a no cool issue two weeks ago. Unit hasnt cooled since control was replaced. Compressor is running, condenser fan is running, and evaporator fan is running. Removed evaporator cover to inspect frost pattern. Unit has no frost pattern and has been plugged in and running for two weeks. Pulled unit to inspect machine compartment. Found signs of a previous service to the sealed system. A piercing valve was added. Unit isnt cooling because it has a freon leak. We wont be servicing further. Unaware of what work was done to the sealed system or what it was charged with. Advised customer. Please mail out invoice."
Steve G.
DRYER LG DLEX4270W Need vent cleaned. Dryer checks ok.
Shawn H.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Installed all provided parts. No more noise from the evaporator fan and ice maker cycles as it should. Advised customer temps would be normal in24 hours and ice bucket should be full in 36.
Shawn H.
DRYER SPEED QUEEN ADE30RGS171TW01 Upon arrival found unit will tumble but no heat. Removed kick panel and inspected heater. Found heating element shorted open. Replaced heater assembly and ran to test. Unit heats as it should. Advised customer to have vent duct replaced because it has holes in it. All ok otherwise. Ok per MRS. Douglas to charge cc. ; used 1 964P3 (ELEMENT) from stock
Steve G.
REFRIGERATOR WHIRLPOOL GD5SHGXKQ01 Customer called said that the floor was wet. Last time out installed new ice maker and water valve assy. Cycled unit and did notice that the water filter housing was leaking. Customer stated several times that she has heard water dripping but was not able to locate it. When customer did the test and tech noticed that the filter house in was leaking but was not able to shut off water. Only place that we could find was at the main water. Tech did install new filter housing and customer did get several cups of water out and did not see any leaking.Cycled unit test ok.
Shawn H.
DISHWASHER LG LFT7797ST Upon arrival found door stuck closed. Checked for bent or broken hinges. No issues. Forced door open and found door switch stuck closed. Replaced door switch and ran to test. Unit functions as it should. All ok.
Shaun S.
RANGE GE LRG3081ST "Upon arrival tech ran and tested product and found issue in board, gave customer est for repair will call back if repairs desired"
Shaun S.
MICROWAVE KENMORE 790.8035431 "Upon arrival found that door switches was not making contact with latch on door, made adjustment to switches and also found loose pin connection at the board, unit chexks ok Unit 7-10 yrs old located in kitchen, and is a OTR"
Shaun S.
RANGE - ELECTRIC FRIGIDAIRE FEF565ASF Installed oven rack for customer unit checks ok
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Removed and replaced ice maker and fill tube kit, cycled imk through to check for leaks, unit checks ok"
Shaun S.
WASHER SAMSUNG WA50R6400AV/US "Upon arrival found no issue with unit, customer let daughter wash clothes in it and had a large mixed load which caused it to go off balance, customer education on unit, checks ok"
Kevin S.
RANGE GE JB645RK4SS "Checked out left rear burner, burner lit up,just fine, checked switch and wiring. Tested multiple times ok, customer showed me pic, you can see the position in which she had it in on low 2 and it wont really glow until about setting 4 or 5. Unit checks ok."
Kevin S.
DRYER MAYTAG MEDB835DW4 "Found heating element open. Replaced with truck stock, unit checks ok.; used 1 3387747 (ELEMENT) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Steamed and removed any traces of ice, removed icemaker and auger motor system and dried everything completely. Reinstalled everything. Pics attached. Talked to customer."
Kevin M.
REFRIGERATOR BOSCH B20CS30SNS/02 Called techline ice maker issue or water pressure issue so cust going to check water pressure 1st
Kevin S.
DRYER SAMSUNG DV45H6300EG/A3 "The noise is a slight vibration... removed everything removed rollers inspected shafts and rollers, greased everything ok. Checked idler and belt ok. Reassemble, when running time dry heat with a minute or two the noise is almost gone, could be just vibration from heating element. Customer even commented how quiet it was during that time vs before. Unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Installed new FZ drawer rails and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL ED55SHAXMT1 Unit has been tapped in to wires spliced need system issues non worth repairing
Kevin M.
REFRIGERATOR SAMSUNG RF4267HARS/XAA Error codes 5-def sencor 22-ff fan 25-defrost error replaced sencor near top of EVAP coil in ff section plus just charged cust service call
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF9 Install new cam risers and adjusted doors
Kevin M.
REFRIGERATOR GE GFE26GSHCSS Installed fans and checks 0k 271.61
Brad A.
DRYER AMANA NED4655EW1 "Found thermal fuse open, installed new thermal fuse. Unit checks ok. Was authorized to repair by Rhonda at Rent a center.; used 1 3392519 (FUSE) from stock"
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice build up around ff icemaker, removed ice and adjusted fill line. Also instructed customer to replace water filter with genuine Samsung filter. Unit checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Icemaker was not filling with water.Found fill tube freezing up, installed new fill tube. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock"
Brad A.
DISHWASHER BOSCH SHS5AV56UC/22 "Installed new circulation pump and main control, unit is working properly."
Tim R.
OVEN MAYTAG CWE5800ACB "Built in double wall oven needs control and thermostat due to not heating. Parts are Nla. Unit is 20-25 years old in the kitchen.; rqstng P&A on 1 7404P042-60(NLA) (thermostat, lower) and 1 W10201915(NLA) (cntrl-elec)"
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 "Needs drain hose, door boot and bottom tub boot.; rqstng P&A on 1 DC67-00330L (DRAIN HOSE) and 1 DC97-16104A (TUB HOSE) and 1 DC97-18094B (BOOT), states that autho needed"
Steve M.
WASHER WHIRLPOOL WTW4900BW0 Customer complaint unit shakes very bad in spin and will not fully spend the closeout giving off balance error code. Also the unit is roaring very loud due to faulty gear case bearings and multiple shifter/speed sensor fault. Unit is 7 yrs old in laundry room; rqstng P&A on 1 W10006355 (actuator) and 1 W10780044 (suspension) and 1 W11035747 (gearcase)
Steve M.
DRYER LG DLGX5171W Heater igniter needs replaced; ordrng 1 5318EL3001A (IGNITOR )
Steve M.
WASHER LG WT7100CW Not filling with cold water due to seized cold water valve assembly hot water is operating OK. Replaced water valve assembly unit checks out OK; ordrng 1 XXX (WATER VALVE)
Steve M.
RESIDENTIAL REFR LG LFXS26973D/00 Unit is not cooling properly in fresh Food area causing condensation on the liner recommend new freezer eve app cover assembly and duct assembly in fresh food section; ordrng 1 XXX (FRESH FOOD DUCT ASSY W/DAMPER) and 1 XXX (FREEZER EVAP COVER ASSY W/FANS)
Steve G.
WASHER GENERAL ELECTRIC GTW680BPL2DG "Unit is banging on any size load. Found that the gearcase has leaked oil. Customer needs gearcase, motor and belt. ; ordrng 1 WH01X24180 (drive belt) and 1 WH02X10364 (washer hub) and 1 WH03X28859 (PULLY) and 1 WH05X25036 (mode shifter asm) and 1 WH38X27333 (platform trans asm k) and 1 WH49X25375 (1/2 hp motor and nut)"
Steve G.
RANGE HOTPOINT RB528DH1WW Unit is burning every thing and light is not going off. Close to 5 years old in kitchen; rqstng P&A on 1 WB20K10026 (thermostat)
Steve G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit is not washing. Part is on BO; ordrng 1 W11087376 (pump&motor)
Steve G.
DISHWASHER KENMORE 665.13229N414 Unit is not filling up with water. Customer replaced water valve. Check power to the valve and not getting any power.;;; ordrd 1 w11306302 (cntrl-elec)
Shawn H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Upon arrival found freezer led shorted not sending power to upper lights. Lights ran in series. Installed two lights from stock but others in series are still out. Unit needs led module and led. ; ordrng 1 W10695459 (module) and 1 W11239944 (module), used 2 W10695459 (MODULE) from stock"
Shawn H.
REFRIGERATOR GE PFSS5RKZASS Upon arrival found unit plugged in but no operation or power to U/I. Pulled unit from wall and removed control cover. Have correct voltage to control board but no output to U/I or anything. Unit needs main control. Will pick up board Monday morning and install Monday. Please schedule for Monday AM. ; ordrng 1 WR55X11098 (refrigerator main co)
Shaun S.
FREEZER SAMSUNG RF260BEAESG/AA Found that unit need new evap cover along with new drain tube kit; ordrng 1 DRAINTUBEKIT and 1 EVAPCOVERFORFRIDGE
Shaun S.
REFRIGERATOR GENERAL ELECTRIC TBF15SMC "Upon arrival found that fan motor that was installed isn't working, checked voltage to motor and has 120v to it but will not run. Part warranty on motor, unit is about 30-40 yrs old located in kitchen ; ordrng 1 BLADE and 1 EVAPMOTOR(PW)"
Shaun S.
REFRIGERATOR SAMSUNG RS261MDWP/XAA "Panel on back wall of freezer needs replaced due to crack in it, tech installed screws in old one now to keep in place, also took pics of panel on sensor quick pic ; ordrng 1 PANELLOWERONBACKWALLOFFREEZER"
Kevin S.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA "Upon arrival took temp checks unit reading 38F in fresh food section, fan was clear at the time. Advised customer wife in detail per bulletin on work to be done. Ordering new evap cover and will have customer remove food and unplug 24hrs prior to coming back out. Customer ok repair.; ordrng 1 DA97-12609C"
Kevin S.
WASHER SAMSUNG WF42H5200AP/A2 "Called customer, she wants to reschedule for different date. Please call see note.; saved tckt"
Kevin S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Unit needs new rail support.; rqstng P&A on 1 5304508016 (ROLLER) and 1 5304508034 (RAIL CRISPER LH SIDE)
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Found unit cooling below zero in freezer and above 65 in refrigerator. It appears unit has a defrost issue, checked heating element ok, defrost timer ok, checked was only getting 8V ac through to element when in defrost mode, but when checking left hand side to,ground was getting 120V. Something wrong with defrost bi metal. Called techline to confirm. Left unplugged to thaw, unit is empty. ; ordrng 1 53039186341 (DEFROST BI METAL)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Rails and door not closing properly - ordered new rails and gasket; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket) and 1 W10625068 (bracket)
Kevin M.
REFRIGERATOR GE GSE25GGHJCBB Auger motor is stripped out and EVAP fan is making a loud noise; ordrng 1 WR02X11941 (drive auger disp) and 1 WR17X12323 (cover motor back) and 1 WR60X10307 (mtr dc evap fan asm) and 1 WR60X22815 (AUGER MOTOR ) and 1 WR60X30922 (FAN BLADE)
Brad A.
WASHER MAYTAG MVWB765FC2 "Found sheet wrapped under and around agitator, agitator will not come out of unit. Will have to brake it to remove it. Ordered agitator. Talked to Danielle at Aarons, they approved estimate.; ordrng 1 W11161960 (agitator)"
Brad A.
UPRIGHT / CHEST FRIGIDAIRE LFFH21F7HWG "Found electronic control not responding, found unit has refrigerant leak, needs control and dye filter installed to checks for leak. Ordered control and dye filter. Located in the garage, manufactured 2011. Sealed system labor rate. If repaired please switch technician to Kevin Montgomery.; rqstng P&A on 1 297235200 (CONTROL) and 1 UNKNOWN (DYE FILTER)"
Brad A.
DISHWASHER WHIRLPOOL GU2700XTSS1 "Found lower spray arm cracked, found dispenser not able to stay closed, door seal not sealing properly. Ordered spray arm, seal, and dispenser. Located in the kitchen, manufactured 2012.; rqstng P&A on 1 8193918 (accumulator assy) and 1 W10199696 (dispenser) and 1 W10542314 (door seal) and 1 WP8268332 (arm-spray) and 1 WP8268342 (suport-arm)"
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2612TP5 Fixed leaking icemaker line and replaced icemaker. Checks ok; used 1 241798224 (ICE MAKER) from stock
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 Unit leaking out of front door boot due to dog hair. Cleared out and tested. Checks ok
Tim R.
REFRIGERATOR LG LFX31925ST/03 Cleared debris from water line. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF26VABWP Cleared frozen drain and installed heater into tub. Sealed around inlet lines with silicone and perma gum checks ok
Tim R.
REFRIGERATOR WHIRLPOOL 106.546063 Replaced cam on refrigerator side of door. Checks ok
Tim R.
WASHER MAYTAG MVWX655DW1 "Replaced splutch and actuator. Checks ok; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Tim R.
DISHWASHER WHIRLPOOL WDT780SAEM1 Reset control and fixed broken wire feeding main control board. Checks ok
Tim R.
DISHWASHER GE GDT580SMF5ES Talked with AHS and theyre checking on options with the customer. Auth0KABP
Tim R.
WALL OVEN BOSCH HBL5651UC/02 "Replaced handle, checks ok. Customer inspected appliance and area no damage."