Local Reviews
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Robert - Springfield, OH
Professional technician
Great service
Ryan - Versailles, OH
Considerate; recommended alternative to save cost
Ellis - Xenia, OH
Courteous associate
Excellent Service
Ludd - Dayton, OH
Waiting to hear from electrolux about the refridgerator and why its still frosting up and leaking. Kevin was great.
Carman - Dayton, OH
Denver
Denver - Xenia, OH
Very professional, left the kitchen very clean. A job well done!!
very thorough
James - Versailles, OH
Jon
Christner - Englewood, OH
Good service, professional, friendly, knowledgeable and diagnosed and fixed the problem immediately.
Mr
Edward - West Liberty, OH
Great, professional. Follow up call was unexpected but delighted someone, wants to take time to follow up
Great service. Thanks!
Matt - Waynesville, OH
Great service
Kathleen - Centerville, OH
Service as part of a manufacturer warranty
Yellow Springs Home, Inc. - Yellow Springs, OH
Knowledgeable
Bridget
Gerber - Springboro, OH
Great professional service
Denny
Denny Whitehead - Washington Township, OH
Steve provided quick professional solution to our refrigerator problem at a fair price!
Susan
Susan - Middletown, OH
Awesome tech very professional
James - Waynesville, OH
If I ever need anything else I want him.
Thorough service
Frances - Englewood, OH
Shawn did a great job in cleaning out accumulated debris in front loading clothes washer. He was very knowledgeable concerning the operation and maintenance needed and gave pointers to make using the washer a better experience.
John
Oda - Springfield, OH
Steve was prompt, courteous, and extremely knowledgeable. Fixed my dryer in less than 30 minutes.
Great Service!
Jennifer - Fairborn, OH
Never takes long to get an appointment and Shawn is the best!
Awesome service
Amanda - Spring Valley, OH
Awesome company. They our very diligent and on time. Very professional.
took care of issue and informed me in a timely manner
Vince - Dayton, OH
Excellent service ! Steve was great !!!
Tom - Dayton, OH
Great service
Rodney - Lakeview, OH
Steve was very nice and knowledgeable. Timely and speedy work!
We Can Depend On Authorized Service
Debbie - Dayton, OH
Authorized Service has consistently provided us with prompt, friendly, and professional service. No pressure sales, helpful phone staff, excellent installation teams, and exceptional repair service. Kevin has been out to our house several times now and we trust him. It's reassuring to know Authorized Service is out there!
Lisa
Lisa - West Chester Township, OH
Excellent service.
Joe - Dayton, OH
It was a Warranty service call so there was no cost involved, but Steve was courteous and efficient, found the problem and identified the solution in a short period of time.
Happy Camper
Roberts - Dayton, OH
Tony
Savino - Dayton, OH
Excellent Service, Great Price
Slivkoff - Eaton, OH
Shawn Hutchison was GOOD at his job and knew what he was doing. Explained everything in layman terms, that I could understand. Very Pleasant. Will call you again when I need service. EXCELLENT WORK & GOOD SERVICE
He was very helpful.
Maria - Germantown, OH
Good service
Linda - West Alexandria, OH
Sean was the repairman that came out (he’s been here before). Very professional and courteous.
Great service
Shari - Springboro, OH
I called around 8 a.m. Someone was already working on my fridge by 12:45 p.m.
Great service, great people
Scott - Sugarcreek Township, OH
Very impressed!
Ben - Dayton, OH
Excellent service! Steve was thorough, courteous and honest.
Thanks!
Lisa - Springboro, OH
Great service
Paul - Lewisburg, OH
Our service tech was fantastic at keeping us informed. He was out 4times to fix our dishwasher, it was just a faulty dishwasher
Wonderful !!!!
Carman - Dayton, OH
Kevin was great, very personable and did the job right. Hope to see him again when I need another repair.
Great!!
Marsh - Greenville, OH
Excellent Service
ADAM - Greenville, OH
The technician was incredible. Repaired my washer promptly. Extremely happy with service!!
On time done well
Ray - Dayton, OH
Kevin did a great job. He was on time, efficient and helpful. Our ice maker works well now.
Great Service
Mark - Bellbrook, OH
Great Service!
Katrina - Dayton, OH
Steve was professional and very efficient!
James
Fidler - Eaton, OH
Good service
Great Service - Outstanding Technician
Hertel - Carlisle, OH
Wonderful experience - called ahead to let me know arrival would be around 4pm was on time -resolved the dryer problem and was very friendly and knowledgeable Steve did a great job -
June
Brandewie - Versailles, OH
Service was great and done quickly!
Great service!
Jan - Troy, OH
Professional & informative serviceman. Good communication in a very timely manner. Will deffinetly use again if needed!
Fast
Jeffrey - Franklin, OH
Very fast and excellent service!!!!
Great work
Rower - Dayton, OH
Awesome service!
Rower - Dayton, OH
Kevin was well informed and helped me understand the issue and listened to all my questions and was very friendly. Awesome service and definitely recommend!
Ice maker fixed
Williams - Dayton, OH
It wasn’t making much ice...now the bin is full each morning
Great Job!
Deborah - Beavercreek, OH
Doug
Kyvik - Englewood, OH
Thank you for coming out on VERY VERY short same day service. We’re without a refrigerator, and knowing sooner than later what the issue was so we can
Andre - Dayton, OH
Very nice and helpful
Paul - Bellefontaine, OH
Cindie
Jamestown - Jamestown, OH
Wonderful Technician and scheduler
Great service
Adam - Springfield, OH
Rick
Rick - Brookville, OH
Excellent
good service
Carlos - Englewood, OH
Bill
Corvin - Springfield, OH
Steve was very polite and informative. He showed great knowledge of my dishwasher I would have no problem having him service my other appliances
EWLW
Leroy - Dayton, OH
Kind young man was Courteous, knowledgeable and positive response in explaining problems and solutions.
another experience of excellent service
Ellenmarie - Dayton, OH
Authorized Service fixed a washing machine for us a couple of years ago. This past week, Sean came out on Monday and diagnosed our malfunctioning oven, ordered the part and finished the job on Wednesday. Knowledgeable, clear, no surprises and great communication.
Nice service
Barb - Bellbrook, OH
Great service
Arnold - New Carlisle, OH
Great service
Matt - Dayton, OH
Awesome Service
Karen - Xenia, OH
Kevin is very professional, and goes out of his way to make sure you are comfortable with the work he is doing. Shows you the problem before fixing it, so you know what is going to happen or what parts may need to be replaced. Knows his stuff.
Great service
Sandy - Springfield, OH
Steve quickly identified the problem with my dryer and got right to work fixing it. Since he had to disassemble the dryer, he cleaned the inside completely with his shop vac. He replaced the part and quickly reassembled the dryer. After checking that the dryer was working properly, he cleaned up my laundry room as if he wasn’t even there. Steve was very pleasant, very competent and I will definitely request Steve for any future appliance repairs. Thank you, Steve!
Excellent service.
Henderson - Dayton, OH
Microwave Oven
Delp - Fairborn, OH
Great service and very friendly courteous staff.
Quick response
Larry - Springfield, OH
Steve the tech was very helpful
Great Service - Great Technician
Deborah - Springboro, OH
Steve was fantastic. He could have fixed the washer and charged me hundreds but instead was honest and told me the drum was also cracked and that I would need a new washer probably soon anyway. Also same day service!
Very good service experience
York - Dayton, OH
Immediate appointment and on time
Great experience
Vitangeli - Troy, OH
Shawn was great Friendly but professional as well as honest about the repair.
On time, very neat, fast!
Shana - Carlisle, OH
Steve was awesome!! Very neat, fast, & love that he does early appts! Thanks Steve
Shirley
Thomas - New Lebanon, OH
GREAT SERVICE!!!
excellent service
Willard - Springfield, OH
The repair was done promptly, skillfully, and with the kind of explanation appropriate to the job.
Best I’ve ever had!
theswarm - Monroe, OH
Zippy Movers were the best I have ever had. Out of all of my things only one was slightly damaged. For moving twice in a short period of time, this was acceptable to me. They were efficient, the most cost effective, and simply the best movers I have ever had. I’ve moved frequently so this is saying something.
Immediate, Prompt, Service!
Robyne -
My husband & I needed an appt fast for our leaking fridge! We recieved an appt for the next day. Our tech contacted us prior to coming, arrived on time, was professional, and repaired our fridge promptly! He was also very clean and didnt leave a mess. We will use this company in the future.
Excellent service, very knowledgeable
Karen - Xenia, OH
Kevin knows his stuff, very friendly and knowledgeable. I will always call for Kevin if I need service again.
Great service
Amanda - Mechanicsburg, OH
Very pleased!
Cole - Middletown, OH
Steve was great. Kept us informed every step of the way. Coordinated appointment to take care of two issues. Came on time and well prepared. Very knowledgeable.
warranty work
Greg - Jackson Center, OH
Jannine
Jannine - Bellefontaine, OH
Great Service
Yolanda
Yolanda - Middletown, OH
Excellent service & Friendly
Neighborhood crime watcher
Robert - Dayton, OH
Awesome Customer Service Rep.
William - Springboro, OH
Had a wonderful experience with Steve the service rep. Great job and very friendly! I want this same rep in the future if I need one!
Great service easy to deal with
James - Bellefontaine, OH
Great company
Jim
Jim - West Chester Township, OH
Steve was very professional and communicated with us. He was flexible when fitting us in
Rebecca
Cyphers - Englewood, OH
The gentleman of it was very courteous and you’re like Tronics found the problem right away. However, I need a resolution as ASAP because I have to buy a new washer and I need to know what kind of money you’re going to give me back
Response from Authorized Service:
Thank you very much for your positive feedback about your service experience. Please know all the documentation that needed to be sent to your vendor has been completed. Please feel free to call me if you need any additional assistance from us! Our office is 937-252-3200. Thank you again for your business! Marlise
Excellent service
Williams - Dayton, OH
The gentleman was prompt, got rite to the source of the problem, repaired it & left the area clean.
Phil
Davis - West Milton, OH
Very professional and the service tech explained each step to resolve the issue. I would highly recommend your service department to anyone requiring appliance repairs.
Prompt, courteous, friendly, quality service!
Leslie - Springboro, OH
Steve is a knowledgeable service tech with a great attitude. He called to confirm the appointment with a professional, positive manner. He completed the job quickly and it was obvious he knew what he was doing. The kitchen was returned to a clean, orderly state after he was finished. He was courteous and friendly during his appointment.
Considerate
Pam - Xenia, OH
Kevin was great about accommodating my time restraints.
Keith
Keith - Jackson Center, OH
Absolutely great service!
Great Service
Yolanda - Middletown, OH
First person of contact Robin she is AWESOME! EXCELLENT CUSTOMER SERVICE
rock star
Barb - Urbana, OH
Steve took time to show and explain the fix he was planning, then completed the task masterfully.
Maytag repairman
Debbie - Bellefontaine, OH
Awesome friendly repairman. On time efficient job 10 rating
Great service
Robert - Springfield, OH
Tony
Tony - Springfield, OH
Steve is very nice did great job
great service!
Ron - Dayton, OH
Tim was very thorough in his explanation of what had caused the problem with my washer and provided advice on how to minimize the chances of this problem happening again
Marinn M.
Marvin - De Graff, OH
Great service, professional
Crap
Kevin - Dayton, OH
Response from Authorized Service:
Your frustration dealing with multiple entities is understood. If I can be of any additional assistance, please call me at 937-252-3200. Thanks! Marlise
Ice Maker Replacment
Ross - Yellow Springs, OH
Kevin did a nice job ... in, out, friendly & efficient! Thank you, Kevin!
Brand new fridge
Kara - Urbana, OH
Great service and Steve as able to fix our brand new fridge!
Trustworthy and reliable
Dave - Lebanon, OH
Steve is trustworthy and dependable. I will definitely request him on all future service needs.
Great service , price probably ok
Hudelson - Piqua, OH
Jim
Martin - Dayton, OH
Great service
Terri
Teresa - Sugarcreek Township, OH
They have been out to fix my ice maker 4 time and still not fixed!
Response from Authorized Service:
I am very sorry that the ice maker repair did not result in ice production. I appreciate you letting us know. Please feel free to call me at 937-252-3200 to discuss options with your refrigerator. Thank you!! Marlise
owner
Falvey - Springboro, OH
Steve was professional and efficient
Great service,
Janice - Bellefontaine, OH
Steve was very pleasant to deal with and persistent in solving the issue with our microwave. Would highly recommend this company
washer repair
washer repair - Ansonia, OH
Response from Authorized Service:
I apologize for the less than satisfactory service experience you had with our technician. He and I value your feedback as we are always striving to improve the quality of our service. Please feel free to give me a call at 937-252-3200 to review your concerns. Thank you! Marlise
??
Anita - Mechanicsburg, OH
great service
Carletta
Anderson - Dayton, OH
Service with a smile. Serviceman was very professional and pleasant. Made the experience good and I would definitely recommend him.
Exceptional service and very efficient!
Rebecca - Eldorado, OH
Hutch provided great repair services with valuable and detailed information to extend the life of my Samsung appliance!
Good experience
Judy - Dayton, OH
The technician was knowledgeable and helpful
John
Wilkinson - Middletown, OH
First Class!!
Bill
Corvin - Springfield, OH
The service tech was excellent in every way. The repair on the dishwasher was right on. The problematic microwave is another situation. The tech was confident a new part was the answer. Note 2 other techs had the answer. So a third fix was done. It has not solved the problem. I now have enough money in the microwave to have bought another one which is what the 1st tech suggested. Thus my Samsung microwave is not worth crap The techs have been very nice and (knowledgeable) I had a previous microwave got more than 10 years without a problem. Remodeled. And put in new Samsung appliances. My big mistake
Response from Authorized Service:
Thank you very much for your positive comments regarding the knowledge base of our technician. I regret that you have suffered issues with your Samsung microwave. If you would like to talk further about your Samsung product, please feel free to call me at 937-252-3200. Thank you! Marlise
Friendly Fast Service
Twila - Trotwood, OH
Good
His service was great but getting the right part was not.
Millard - Cable, OH
Steve had to come 3 times to fix our dishwasher. None of it was his fault. It was whoever sent the parts out. Can not tell you anything about the cost, was under warranty-so I can't complain. Convenience? we had to make arrangements for 3 trips. and that is why I gave it a 3 star.
Fast, friendly service
Ray - Middletown, OH
My repair tech Steve was terrific. Arrived on time and knew exactly what to do. He was in and out fast and very professional.
Great
Ben - Centerville, OH
The service was great.
John - New Carlisle, OH
From the time the call was made the turn around time was unbelieveable.
Top shelf professional service! After Steve left it’s as if he was never there. The area was spotless. Price was well within reason.
Jim - West Liberty, OH
I recommend this company to anyone looking for appliance service and repair.
Rick
Rick - Dayton, OH
Great service
Dryer Fix
Mccoy - Springfield, OH
So happy with the repair! Steve diagnosed the problem over the phone, ordered parts, and came to the house a couple of days later to replace the computer in the dryer. Professional! Timely! Friendly!
Brenda
Brenda - Middletown, OH
Bill
Corvin - Springfield, OH
Excellent and knowledgeable , polite, timely
Excellent service.
Eberle - Dayton, OH
Very professional. Prompt, courteous and intent on making the interaction as painless to me as possible.
Service +/Product -
Larry - Dayton, OH
No problem with service: prompt, knowledgeable, polite. Not happy that a $1000 name brand (LG) washer needs replaced after just 3.5 years of use in a household of 3-4 people. Ten year warranty on parts nok likely to fail worthless!
Knowledgeable and courteous
Diane - Dayton, OH
Tim corrected a part installation mistake that was done by the previous serviceman. It would be great if every repairman was as prepared, knowledgeable and professional as Tim.
Service was excellent, and under warranty’s
Teresa - Versailles, OH
Repairman was courteous and efficient.
Very good service
Joyce - Dayton, OH
Prompt response and service
Eby - Eaton, OH
Got right to the problem and fixed it.
CGrant
Christina - Dayton, OH
Great service
Awesome technician
Michael - Franklin, OH
Under warranty so price is free but the service technician was extremely nice, even simply thinking of my kid who was present and gave him some bubble wrapping that the part was wrapped with for entertainment. Above and beyond.
Hope it solved the problem
Janie - Versailles, OH
Ben
Ben - Centerville, OH
Great Service
Elizabeth - Dayton, OH
Jeff was on time and fixed the stove quickly when other repairmen said it might not be repairable.
Carolyn
"Cadwallader - Huber Heights, OH
He was friendly - knowledgeable & very helpful
Great service
Mark - Dayton, OH
Great!
Jamie
Miller - Springboro, OH
Great communicator,friendly.
Same
Gayle - Dayton, OH
He arrived per the time he indicated. He was courteous and very helpful regarding the repair. Very good customer service.
Excellent Service
Johnson - Dayton, OH
The service was fast and friendly. I will definitely use them again.
Pam
Randall - Pleasant Hill, OH
Great service and helpful advice!
Above and beyond
Gilliland - Springfield, OH
The best service.thank you!
Tim knew exactly what the problem consisted of and correctly diagnosed the repair.
Thomas - Dayton, OH
Quck service, problem solved quickly
Lawson - Germantown, OH
very easy to contact. they contacted me quickly and the matter was handled in a short amount of time.
Great experience
Marc - Springfield, OH
We had a not so good experience the last time we used them but this was amazing because of Steve and his willingness to accommodate us. Thank you!
Dryer fixed
bdayton2 - Dayton, OH
Tech was very knowledgeable and knew exactly what the problem was within minutes. The Repair was done quick and problem fixed. I would definitely recommend them
Professional service
Renee - Dayton, OH
Very professional demeanor, very efficient, obviously know their trade....thanks!
Home owner
Cook - Laura, OH
Great service
Great service
Casdorph - Englewood, OH
Very professional
Kenneth - Dayton, OH
Service personnel showed up on time. Very knowledgeable about my wash machine great job.
Very helpful,knowledgeable and friendly
Paul - Springfield, OH
Not a good experience
Dustin - Fairborn, OH
Had a issue with the first tech scratched my refrigerator and broke the bezel around the water dispenser. The second tech came out and still had an issue with the ice dispenser not working. They did fix the issue and gave me the parts free. The level of professionalism was lacking but I am greatful they resolved the problems caused by the other tech.
Great service
Sharon - Dayton, OH
I like that the tech asked for details and model number so he could make sure he had part with him . He also explained why this failure was not the part recently replaced- I doubted the previous tech from another company. He also told how to solve another problem on the other freezer- also serviced by that company. Tech was professional and polite- showed up when he said he would. Left the area clean. I would use your company even if LOWE’S warranty wasn’t paying.
Jessica
Jessica - SUGARCRK Township, OH
Very professional young man.
ICE MAKER
Robin - Versailles, OH
Repair Man was very professional He new exactly what he was doing Had ice maker fixed quickly He was very nice!
Tom
Tom - Springfield, OH
Great experience!
Nancy - Springboro, OH
Great service
Denny - Jamestown, OH
Service
Roberts - Centerville, OH
Tim called prior to arrival, as requested. Very informative and knowledgeable.
Kathleen
Kathleen - Dayton, OH
Serviceman was great
Good service
Bailey - Moraine, OH
Doe Doe
Doris - Dayton, OH
Fantastic service. The service rep is very knowledgeable and had our problem fixed in a very short amount of time.
Gary survey
Gary - Centerville, OH
Good. Tim the tech is efficient and knowledgeable.
Courteous and knowledgeble
Haller - Dayton, OH
job well done
Jim - Brookville, OH
Worked to fix the refrigerator
Marge - Dayton, OH
He did a nice job
Friendly service
Tester - Greenville, OH
Competent, friendly service.
David
David - Dayton, OH
Very nice and was great with information. Was very helpful
Forbo
Forbes - Bellbrook, OH
Amazing service. Fast and professional.
Heidi
Heidi - Tipp City, OH
Great service
Michelle
Campbell - Washington Township, OH
Great service, fast repair.
Great Service
Johnny - Dayton, OH
fixed washer
Linda - New Carlisle, OH
They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again
Ice Maker and cooktop issues
Zack - Xenia, OH
Great job! Technician explained everything and was prompt. Also gave me hints about better dishwasher performance.
Kevin M.
APPLIANCE KITCHEN AID KSC24C8EYB02 Call Safeware -Justin-Candice-wiring shorting out inside the cabinet not repairable
Steve G.
REFRIGERATOR WHIRLPOOL GI6FARXXQ05 Unit is leaking in the freezer. Found the defrost drain line was frozen. Thawed out and clean out ice.
Steve M.
HOME LAUNDRY - E ELECTROLUX EFLW317TIW2 E23 error. Drain triad error. Pump is running fine. Recommend main control and pressure switch; ordrd 1 5304505436 (sensor switch) and 1 5304515626 (MAIN CONTROL)
Kevin S.
DRYER GE GTD75ECSL0WS Customer claims had shut off on them and seemed to smell hot. Rotated drum by hand fine. Put unit into time dry heat and checked ventilation recently cleaned. Also put unit into no heat air only ok. Unit checks ok.
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Installed new userinterface and checks ok
Kevin S.
DRYER ELECTROLUX FASE7073NW0 "Unit not heating and E64 error. Found one side of heating element open. Replaced truck stock. Unit is heating ok, no errors. Checked venting good.; used 1 134792700 (ELEMENT) from stock"
Steve G.
MICROWAVE SAMSUNG ME21H706MQG/AA The inside of the glass protective file has melted and created a hole and is getting bigger. ; rqstng P&A on 1 1111 (COMPLETE DOOR ASSY. BLACK STAINLESS.)
Tim R.
RANGE FRIGIDAIRE FCS367CLBC Checked unit over found shorted display needs new control. Parts is NLA. UNIT IS 15-20 years old in the kitchen and black. Picture of unit attached.; rqstng P&A on 1 318012943(NLA) (CONTROL)
Tim R.
WASHER LG WM3001HWA "Checked unit over found that the bearings in the tub had failed and drum rubbed into front half of tub and bellow. Needs complete tub, bellow and shocks. Not worth repairing. 10 years old in laundry room picture attached.; rqstng P&A on 1 3045ER0048J (REAR TUB) and 4 383EER3001S (SHOCKS)s and 1 AJQ54138201 (BASKET) and 1 MCK47123501 (FRONT TUB) and 1 MDS47123601 (DOOR BOOT)"
Steve G.
WASHER MAYTAG MVWB765FW3 Lid crack at the hinge. ; ordrng 1 W11259006 (lid)
Kevin M.
REFRIGERATOR LG LMXS30776D/01 Installed new fan assy and main brd and checks ok
Steve G.
WASHER LG WM2455HG Unit is not draining. OE error code. Found the pump is bad. Unit is 13 years old and in the laundry room; rqstng P&A on 1 1111 (DRAIN PUMP. ) and 1 2222 (DRAIN PUMP CASTING. HOLDER)
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Def drain is plugged up needs leak kit ; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT13GRHW0 Unit has sealed system issue not economical to repair
Steve G.
MICROWAVE GENERAL ELECTRIC JVM3160EF1ES Unit is tripping house breaker. ; rqstng P&A on 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch)
Steve G.
WASHER LG WT7300CW/01 Unit will not power on customer has to unplug it for several hours before unit will start up. ; ordrng 1 1111 (MAIN BOARD) and 1 2222 (DISPLAY BOARD/CONSOLE)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Installed new main brd and checks ok
Steve G.
REFRIGERATOR BO LG LMXS30776S/00 Installed new icemaker Kit installed new water valve cycled unit now we are getting voltage down to the other water valve that water valve is seized up before we were not getting any voltage down there and not getting any kind of communication on first initial visit; rqstng P&A on 1 1111 (WATER VALVE IN THE BACK)
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit starting to exhibit frost and ice build up again in icemaker housing. Also second issue is per bulletin ASC20171005 excessive ice buildup top part of evaporator causing fan to not circulate and cooling issue for frig. Will need to order parts per bulletin. Customer freezer cooling ok frig temps high around 48-50F. Told customer keep critical items in cooler outside.; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA81-05595A (SEALANT) and 1 DA82-01415A (LEAK KIT) and 1 DA97-12609C (EVAP COVER)
Tim R.
WASHER GE GTW490ACJ5WS Checked unit over found that the unit isn’t spinning out the clothes properly. Reset control and adjusted shocks absorbers. Checks ok. Instructed customer on loading.
Tim R.
DRYER WHIRLPOOL LER5636JQ0 Replaced heater and thermal cut offs. Checks ok; used 1 W10900067 (THERMAL CUT OFF) from stock
Tim R.
WASHER WHIRLPOOL WTW4800BQ1 Replaced agitator kit. Checks ok
Tim R.
DRYER WHIRLPOOL WED5840SW0 Replaced shorted heater. Checks ok; used 1 279838 (ELEMENT) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Checked unit over found that the bimetal had come off and melted wire. Cut out wires and replaced them. Checks ok
Tim R.
DRYER SAMSUNG DV338AEW/XAA Checked unit over and found that unit had a shorted heating element due to a large amount of lint that had built up around it and caught on fire. Replaced heating element and cleared lint. Unit is a stacked. Checks ok. Did not removed unit from washer.; used 1 DE486A (ELEMENT) from stock
Tim R.
MICROWAVE WHIRLPOOL WMH32L19AS1 Replaced Switches and interlocks. Checks ok
Tim R.
DISHWASHER WHIRLPOOL WDF520PADM7 Fixed issue with wire nuts. Checks OK
Tim R.
MICROWAVE GE PVM9005SJ3SS Checked unit over found breaker had kicked off. Reset and tested. Checks ok
Tim R.
REFRIGERATOR KENMORE 106.7300351 Checked unit over found broken heater wire and unit not defrosting. Fixed wire. Tests ok.
Steve M.
RANGE FRIGIDAIRE FFEF3054TSH Physical damage to body of oven which is non repairable.
Tim R.
DISHWASHER MAYTAG MDB7759AWS3 Replaced blown thermal fuse and repaired wire. Checks ok; used 1 W10258275 (BIMETAL) from stock
Tim R.
WASHER KENMORE 11025862400 Replaced broken lid latch. Checks ok ; used 1 3949238 (LID SWITCH) from stock
Tim R.
WASHER WHIRLPOOL WTW4816FW2 Replaced agitator dogs and reinstalled agitator. Checks ok
Tim R.
RANGE FRIGIDAIRE RE34BAL2 Fixed broken wire on bake element. Checks ok
Steve M.
DRYER WHIRLPOOL WED4815EW0 Ground and neutral are reversed in home electrical outlet. Jumped neutral to ground and unit operating ok. Electric in home need fixed
Steve M.
REFRIGERATOR MAYTAG MFF2258VEM8 Installed new control. Verified that all components start and run. Check voltage to defrost heater. Unit is supplying 120 to closed heater circuit.
Steve M.
REFRIGERATOR SAMSUNG RF217ACWP/XAA Installed new water vaLve and installed drain clip to prevent drain freeze over. New water valve is no longer leaking into icemaker.; used 1 DA61-06796A (DRAIN CLIP) from stock
Steve M.
REFRIGERATOR SAMSUNG RF265TDRS/XAA02 Unit not cooling properly. E22 error code. Fresh food fan is not spinning due to excessive ice build up in fan. Removed rear panel to find clogged drain lines. Cleared drain Lines. Defrosted fan. Unit is operating properly.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHB2866PFDA Unit is not making ice. Removed the water line and put foil tape on the waterline per new waterline kit.
Steve M.
WASHER AMANA NTW4516FW3 Unit is not hooked up properly for the drain to properly operate. Customers drain hose from the tape applied to the extension hose is leaking water on the floor unit is not hooked up properly. Turn water off and unplug the unit inform customer warranty will be void if it has continued to be operated in that condition called and spoke to Nick at rent a center billing out for trip charge
Steve M.
WASHER WHIRLPOOL WTW8040DW1 Washer is not draining water due to seized drain pump. Replace drain pump unit is operating OK; used 1 W10876600 (DRAIN PUMP) from stock
Steve G.
DRYER SAMSUNG DV48J7770EP/A2 02 Unit will not start. Installed new idler pulley. Cycled. ; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve G.
DISHWASHER FRIGIDAIRE FFID2426TD1A no repair.
Steve M.
REFRIGERATOR SAMSUNG RF23M8090SG/AA Installed icemaker service kit. Contacted Samsung for visual support. Documented all services performed.
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 09 "Refrigerator evap fan motor is loud, found that the drain line was frozen up as well. Clean up the sensor from the rubber insulation and thaw out the drain line."
Steve G.
DISHWASHER HOTPOINT HDA2030Z07WW Install new solenoid for pump cycled unit test OK
Kevin S.
DRYER - ELECTRIC SPEED QUEEN ADEE9RGS175TW01 " unit get proper 240V, venting clear, unit cycling thermostat properly. The sense dry works on an algorithm of the last 5 loads sensing, this will change, its common for load to take even as much as 30 mins or more longer depending on the load versus time dry. Tech said as long as the loads are not getting overly dry or burnt and or at least dry unit is functioning ok. Sense dry will conserve more energy by running the heat at shorter intervals and more air tumbling. Explained details to customer, Unit checks ok."
Steve G.
DRYER SAMSUNG DV45H7000EWA2 01 "Customer states that the unit is making a rumbling sound. Installed two new rollers. Cycled, ; used 2 DC97-16782A (ROLLER) from stock"
Steve G.
RANGE SAMSUNG NE58K9430SS/AA Installed new relay board cycled unit test OK
Kevin S.
DISHWASHER GENERAL ELECTRIC GDT655SMJ2ES "Found vent cap from inside door panel fell inside the dishwasher. Showed customer. Without this water will just make its way down the vent into door panel and on floor. Customer claims it was leaking lefthand side. Used some silicone on thread, examined nothing cracked. Firmly screwed back into place."
Steve G.
REFRIGERATOR GE GTE18GTHBRWW Install new evaporator fan motor cycle unit test OK
Steve G.
REFRIGERATOR FRIGIDAIRE FRS6L9EFSS0 Found that the unit was leaking. Installed new ice maker. Cycled. ; used 1 5303918344 (ICE MAKER) from stock
Kevin S.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Replaced parts per bulletin, changed out defrost sensor and made sure 2” from evap and to left hand side. Has new evap cover with fan and sensor. plugged back in unit checks ok."
Kevin S.
REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced led module in freezer. All unit leds working properly now. Unit checks ok.
Kevin S.
REFRIGERATOR MAYTAG MSD2436GRW Customers model serial tag no longer on unit fell off? Unit rear fill line is clogged with debris. Removed water line getting decent pressure from water valve. Customer will look to fix himself.
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Dropped off ice bucket.
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Temps in FZ 2 & FF 36 cust is going to try to record noise if it happens again but everything checks out ok at this time
Kevin M.
REFRIGERATOR GE PFCS1NJXASS Adjusted the TSTAT water reservoir was frozen up cust to thaw out the water reservoir
Kevin M.
REFRIGERATOR KENMORE 106.5178341 Unit has a sealed system leak cust going to look at getting a new unit
Steve G.
DISHWASHER LG LDT7797BM Customer top panel is crack. Tech did advise that the panel is not covered due to cosmetic. Customer does need a latch assy. Customer is going to call lg and see if they will drop ship to customer Customer is going to call us when the part comes in ; ordrng 1 1111 (DOOR LOCK) and 1 2222 (DOOR CATCH)
Steve M.
REFRIGERATOR FRIGIDAIRE FRS23R4AW7 "Brown water leaking from condenser drain pan, unit is running very hot due to bad condenser fan motor and water valve is leaking water and is all rusted.17 years old in kitchen; ordrng 1 241697602 (pan-defrost) and 1 242252702 (valve) and 1 5303918774 (condenser fan moto)"
Kevin M.
REFRIGERATOR MAGIC CHEF CTB1821ARW Def heater and timer parts are NLA called Tara to let her know
Kevin M.
REFRIGERATOR KITCHEN AID KRFC302EBS00 38 in FF section 3 in the FZ section possible damper noise
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Fill tube is frozen up replaced fill tube; used 1 241920106 (FILL TUBE) from stock
Steve M.
WASHER WHIRLPOOL WTW8500DC5 F6E3 error. Start button won’t work. Now unit won’t even power on. No indicator light on control. Recommend console and main control; rqstng P&A on 1 W11095624 (console (MARCONE)) and 1 W11209420 (cntrl-elec (MARCONECORE))
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Unit is loud in the refrigerator section and not making ice. ; rqstng P&A on 1 1111 (EVAP MOTOR BACK WALL ASSY) and 1 DA82-02695A (ICE MAKER KIT)
Kevin M.
FREEZER FRIGIDAIRE LFFU1766GW2 Installed EVAP def timer and checks ok
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RH25H5611SR/AA Installed new icemaker and checks OK
Kevin S.
WASHER MAYTAG MVWB850YW "Unit has no physical model or serial tag. Customer has paperwork showing model but again no serial on paperwork? There is serial number in system here. Customer claims unit had water on floor towards back just a paper towels worth. Had unit fill with last settings. Checked underneath, motor, drain pump and hoses ok. Unit is leaking a little water left hand rear suspect will,change out bleach and detergent dispenser and hoses.; rqstng P&A on 1 WPW10172154 (dispenser DETERGENT) and 1 WPW10187307 (dispenser BLEACH)"
Kevin M.
REFRIGERATOR GE PYE22PSHFSS Installed new ff fan & assy and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Installing leak kit and cleared out def drain
Tim R.
MICROWAVE MAYTAG MMV5208WW-1 Replaced switches. Checks ok
Tim R.
WASHER WHIRLPOOL WTW5500XL0 Replaced defective actuator and tested. Checks ok
Tim R.
DRYER ELECTROLUX EWMED65HTS0 Fixed broken ground wire. Checks OK
Tim R.
WASHER ELECTROLUX EFLS627UTT0 Checked unit over found that the unit had a loose wire on the motor control so once unit started into high spin speed it shut down the spin. Fixed wire. Checks ok
Steve M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 After replacing wash motor unit needed to have diagnostic cycle ran in order to reset computer to reactivate the heater. Ran diagnostic cycle or components check OK cleared any fault history
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Installed new LED light assembly. All lighting is working properly
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Replaced shorted heater. Checks ok; used 1 DE486A (ELEMENT) from stock
Steve M.
WASHER WHIRLPOOL WTW7040DW Installed new control and console. F6E3 and E2 errors again. Part warranty replacement. Calibrated machine unit is operating properly
Tim R.
WASHER SPEED QUEEN AWN412SP111TW01 Replaced parts listed. Checks ok
Tim R.
DISHWASHER KITCHENAID KDTM354DSS4 Replaced dispenser and rack. Checks ok.; used 1 W10546503 (RACK ADJUSTERS) from stock
Tim R.
DISHWASHER LG LDT6809SS Found hose clamp and motor no in place. Fixed hose clamp. Checks ok
Tim R.
COOKTOP BOSCH NEM3664UC Replaced broken switch provided by customer. Checks ok
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Repaired terminal block. Checks ok
Steve G.
RANGE GE JGBP34WEL1WW Customer states that last week the unit would not start. Cycled unit several times unit did come on each time. Did cycle the broil as well. Did advise customer that the unit did turn on each time and that we really need the unit to act up. Unit is 12-13 years old in the kitchen.
Tim R.
WASHER SAMSUNG WF42H5200AF/A2 Replaced door lock and strike. checks ok
Tim R.
DRYER - ELECTRIC SAMSUNG DV42H5000EW/A3 "Replaced idler and roller. Checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
Tim R.
RANGE FRIGIDAIRE PLCS389DCB Replaced door gasket -Checks ok.
Steve M.
WASHER LG WT5101HV Installed new display board per LG recall
Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Water not dispensing due to loose water connection on filter housing not allowing system to pressurize. Tightened water connections unit is operating properly
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Wiring covers already disassembled calling AHS-Kia-they stated another company had been out and stated broken wiring in cabinet 107NPWL
Steve M.
DRYER GE GFD49ERSK0WW Electrical connections came off of moisture sensor rods. No snap connector.
Kevin M.
UPRIGHT / CHEST FRIGIDAIRE FFU21F5HWG Sealed system issue
Steve M.
RANGE FRIGIDAIRE FGES3065KFB Installed new clock assembly. Unit heating ok
Steve M.
DRYER LG DLE4801W Sensor is dirty.
Tim R.
DISHWASHER SAMSUNG DW7933LRABB/AA "Checked found two error codes stored one indicated a shorted control causing unit not to heat up and and customer say display is still jumping back and forth when pressing buttons. Unit is not making a grinding noise. Needs motor also and control and display.; rqstng P&A on 1 DD92-00033A (CONTROL ) and 1 DD94-01025A (MOTOR) and 1 DD97-00169B (DISPLAY PANEL), states that autho needed"
Steve M.
DRYER WHIRLPOOL WED4815EW1 Dryer is not advancing through cycle due to broken timer. Replace timer unit is heating and timer is advancing; used 1 W10185982 (TIMER) from stock
Tim R.
WASHER ELECTROLUX EFLW317TIW1 Unit needs main control and motor control.
Steve M.
RANGE FRIGIDAIRE FGGH3047VFA 5304524332 spoke to techline. This is a sub part number to the original panel. The only difference is a spray protector film on the touch pad. Frigidaire is aware of a heat/moisture issue in the control causing them to power off. Replacement parts are in manufacturing but not available yet until surplus of the above part is depleted ; ordrng 1 5304524332 (CLOCK ASSEMBLY )
Steve M.
REFRIGERATOR MAYTAG PSD266LHEB Compressor is locking up randomly. Keeps tripping new comp relay that was installed by A&E. Witnessed compressor start and run 3 times. Let sit unplugged for 5 minutes. Plug in and pulls 10.3 amps and Trips relay. Compressor needs replaced. Transfer to SS technician ; rqstng P&A on 1 XXXX (COMPRESSOR KIT)
Steve G.
RANGE LG LDE4415ST/00 Top part of the customers unit is not working; ordrng 1 1111 (LEFT DISPLAY FOR STOVE TOP) and 1 2222 (MAIN RELAY BOARD)
Steve G.
DISHWASHER SAMSUNG DW80J3020US/AA "Unit is not draining . Unit is draining fine, the unit needs main board and case brake/sensor. Customer is not going to repair the unit at this time. If they decide to repair the unit please pre order the part. Customer called in and paid credit card over the phone"
Steve M.
DISHWASHER KENMORE 665.12763K311 Unit is leaking from diverter motor assembly and sump housing 10 yrs old in kitchen; ordrng 1 W10537869 (diverter mtr) and 1 WPW10455268 (sump and seal assem)
Steve G.
WASHER LG WM2801HRA "Customer states that the unit has an electrical, unit needs a complete tub job. Stator and rotor is covered by manufacture warranty but advised the customer need proof of purchase. Customer is not going to repair."
Steve G.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Unit is tripping breakers. Tech removed power to each board but unit continue to trip breakers the wire harness goes into the cabinet and then back out of the cabinet but Tech did remove power to all boards unit still kept tripping possible brake in line inside cabinet Unit in kitchen and 6 yrs okd.; rqstng P&A on 1 1111 (CONTROL BOARD) and 1 2222 (POWER BOARD/NOISE FILTER) and 1 3333 (INVERTER BOARD)
Steve G.
DRYER SAMSUNG DV42H5000EW/A3 unit is not heating. Installed new heater. Cycled; used 1 DE486A (ELEMENT) from stock
Steve G.
REFRIGERATOR BO LG LMXS30776S/00 Unit is not making any ice. Cycled unit several times and no water is coming out of the water valve. ; rqstng P&A on 1 11111 (ICE MAKER / AUGER ASSY) and 1 2222 (WATER VALVE/WATER TANK ASSY. )
Kevin S.
WASHER WHIRLPOOL WTW5000DW1 "Upn inspection put unit into diagnostics when spinning out unit making horrible noise. Drain pump working and sounding fine. Removed pulley from splutch seemed ok, unit will need new transmission, splutch and also getting new agitaor plate and screw if needed for damage from removal as many of these are hard to get off due to rust.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Steve G.
WASHER HOTPOINT HSWP1000M4WW Customer had a blanket inthe agitator was and unable to get out-- technician went in was able to pull the blanket out from underneath the agitator no damage to unit no damage to blanket
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Upon arrival fresh food section at 48-50F and freezer around 0F. Evap fan not running, put unit into diagnostics gave E22 error for fresh food fan error. Had to put into manual defrost and steam to get evap cover off. Unit was iced over in top area, stopping the fan from working. Per bulletinASC20171005 unit needs the following parts Defrost sensor, evap cover and leak kit. Also set extended defrost time on unit.; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA82-01415A (LEAK KIT) and 1 DA97-12609C (EVAP COVER)"
Steve G.
WASHER SAMSUNG WA52M7750AW/A4 Installed new top assembly cycle test OK
Kevin S.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Upon inspection, removed icemaker, completely wiped dry. Re installed, cycled icemaker, had it fill and monitored unit... is dripping slightly from mold. Slight crack in molding. Will need new icemaker.; rqstng P&A on 1 WPW10300022 (icemaker)"
Steve G.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Install new refrigerator section top door hinge test OK
Kevin M.
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Unit needs leak kit And pantry lid is broke cleared water out ; rqstng P&A on 1 DA82-01415A (LEAK KIT) and 1 DA97-07020C (PANTRY)
Kevin S.
DISHWASHER FRIGIDAIRE PLD4375RFC3 "Upon arrival unit is not draining. Checked unit drain line was clear, checked sump assembly all was clear. Customer had shop vac water out. Had unit fill and washed ok, unit would not drain, getting voltage to drain pump. Also noted water is leaking out of one of the main seals of wash sump. Customer purchased about 11 yrs ago. Customer looking to replace with new unit."
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Needs ff ff door gasket; ordrng 1 W10830162 (gasket-fip)
Kevin S.
REFRIGERATOR SAMSUNG RFG298HDBP/XAA Used steam and trombone brush to clear all drain lines. Cleaned out drain tubes. Also replaced freezer icemaker fill tube and heater. Cycled icemaker unit filled with water. Unit checks ok.; used 1 DA97-00209Z (FILL TUBE HEATER) from stock
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RH25H5611SR/AA Error code is ice maker and sensor ordered new ice maker assy; rqstng P&A on 1 DA97-14253A (ICEMAKER)
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Unit has a 22C and 25C error code. Fresh food fan error and fresh food defrost function error. Put unit into manual defrost mode and used steamer to remove evap cover. Took temp checks of defrost element ok and is working. Fan was frozen up but cleared and is now working. Went ahead and replaced defrost sensor upper right hand side and checked placement. Cleared out drain and drain tubes all clear. Unit checks ok.; used 1 DA32-10104N (SENSOR) from stock
Kevin M.
REFRIGERATOR GENERAL ELECTRIC CYE22TSHDSS Ff fan is Not circulating the air in the ff section; ordrng 1 WR17X27084 (refrigerator evapora) and 1 WR60X20880 (FAN MOTOR )
Kevin S.
WASHER FRIGIDAIRE FFTW4120SW1 "Replaced ui board, unit now capable of selecting all functions. Checked all buttons. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 . New main board and EVAP fan motor as checks ok
Kevin M.
REFRIGERATOR GE GSE25HMHBHES Adjusted fan and cleared out ice from fan motor
Kevin M.
REFRIGERATOR KENMORE 253.782638 Installed new dye dryer and re charged unit; used 1 5303918358 (DRIER FILTER) from stock
Tim R.
WASHER LG WM8000HWA Checked unit over put unit into drain and spin and it spun out the water with no issues. Running it through a cycle we had a large amount of soap suds in the bottom of the tub. Instructed customer on clearing suds and if that didn’t resolve we’d need a new pump.
Tim R.
WASHER MAYTAG MVWB765FC1 Replaced control due to unit not spinning out all the way. Replaced inner basket because it was tearing his clothes from sharp edges around the top had to remove transmission to install. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Checked unit over found that the customer was pushing the button in the wrong spot. Instructed customer checks OK
Tim R.
WASHER LG WT5101HV Tighten down bottom rotor nut. Checks OK
Tim R.
DISHWASHER FRIGIDAIRE FGHD2472PF0A Arrived and found that the customer wanted us to install a dishwasher. Could not do install because it was copper pipes. Please inform homebuyers
Steve G.
RANGE LG LRE3194BD/00 Top left rear and center burners do not work and neither does the front left. Two right side burner come on then shut off. After talking to the customer he gave me a receipt but was unable to provide a receipt with the actual range on model on it. Tech did advise to customer that he needed that receipt. Tech advised to customer that the customer would have to call LG and get an APN number for parts and labor concession. Found out that LG factory tech was out less then a week ago and unit still was not working.
Tim R.
RANGE FRIGIDAIRE FGEF3058RFA Replaced shorted control due to f11 error code. Tested. Checks ok.
Tim R.
WASHER KENMORE 110.270826 Checked unit over found that the unit was giving an OL error code. Bearings sounded good but tub wasn’t floating because it was stuck to the shaft. No repair due to cost.
Tim R.
REFRIGERATOR GE PSS27SGMDBS Disassembled and replaced shorted fan. Left icemaker and auger out per customers request. Checks ok
Kevin S.
WASHER WHIRLPOOL WFW9150WW01 "Unit would not drain... used shop vac to remove water, removed cleanout and checked for blockages. Drain pump is getting voltage but is damaged. Had unit fill with water again and to drain out but would not. Unit also leaking around left front internally, possibly from door boot. Gave estimate for repair customer declined at this time. Unit is 9-10yrs old. Collected service call fee."
Tim R.
WASHER WHIRLPOOL WFW95HEXW0 Replaced shorted door lock. Checks ok.
Kevin S.
DISHWASHER SAMSUNG ELECTRON DW80N3030US/AA "Replaced both parts, new fan is much quieter, and changed dispenser, showed customer. Ran a express wash for a few minutes, checked to make sure no leaks. Unit checks ok."
Tim R.
RANGE FRIGIDAIRE FES367DSA Replaced front right burner switch and front left switch due to heating issues. Checks ok
Kevin M.
APPLIANCE KITCHEN AID KSC24C8EYB02 Installed new main power brd and compressor kicked on while I was there
Tim R.
WASHER WHIRLPOOL WTW4800BQ1 Fixed broken agitator and replaced splutch. All checks OK; used 1 W10721967 (SPLUTCH) from stock
Tim R.
DRYER WHIRLPOOL LER5636JQ0 "Replaced shorted fuse, checks ok; used 1 279816 (FUSE) from stock"
Steve M.
WASHER MAYTAG MVWB855DC2 Install new console and main control board. Calibrated unit. Washer is operating properly
Tim R.
REFRIGERATOR KENMORE 253.782638 "Checked unit over found that there was a restriction in the sealed system. The dryer. Please reschedule for Kevin. Unit 12 years old in the kitchen.; rqstng P&A on 1 ###### (DYE DRIER), states that autho needed"
Steve M.
WASHER MAYTAG MVWX655DW1 Installed new control and calibrated washer. Unit is operating OK
Steve M.
REFRIGERATOR SAMSUNG RF23M8090SG/AA Unit needs to be thawed and install icemaker service kit; ordrd 1 DA82-02638A (IMK SERVICE KIT)
Steve M.
REFRIGERATOR FRIGIDAIRE FPBS2778UF1 "Fresh food section thermistor was out of place, piece of foam insulation was blocking airflow to the sensor. re-position sensor unit is operating OK no error codes temperature blend door leak check checks OK"
Steve M.
REFRIGERATOR MAYTAG MFF2258VEM8 Unit is not cooling due to faulty control not powering defrost heater. ; ordrd 1 WPW10503278 (refer elect cont brd)
Steve M.
DISHWASHER BOSCH SHY66C06UC/ 14 Dishwasher power button is broken. Also need retainer which is part of the discontinued console. 00431783
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Frost buildup again in icemaker compartment not as bad but more towards the fan unit. Pic attached. Removed and defrosted everything. Checked over parts and placement. Only change was added permagum sealant to seams of compartment. Ice bucket also has cracks customer would like replaced. Need autho on icebucket and labor. Get autho and will need reschedule drop off ice bucket.; rqstng P&A on 1 DA97-14474C (ICE BUCKET)
Steve M.
DISHWASHER KITCHEN AID KUDC10IXWH0 Installed new control panel and fuse unit is operating properly. Returning main control board
Kevin S.
REFRIGERATOR KITCHENAID WRV986FDEM01 Customer claims unit lights in top part of frigerator are flickering. Upon arrival lights were on but dim. Removed upper housing and checked wiring connections all looked good. No other issues with frig at this time. Called techline said the bottom freezer led which is out is the problem. Order freezer led assembly.; rqstng P&A on 1 W11205083 (module)
Steve M.
REFRIGERATOR WHIRLPOOL EV161NZTQ02 Installed new evap fan. Unit operating ok
Kevin S.
DRYER ELECTROLUX EFME627UIW0 "Upon inspection unit ui would power up but nothing will start. Checked thermal cutoff, thermostat and heating element good. No obvious burnt wires etc. suspect main control heater relay is bad. Tried to call techline but closed for good friday holiday. Ordering main control. ordrng 1 5304513547 (MAIN CONTROL)"
Steve G.
REFRIGERATOR SAMSUNG RF26XAEBP/XAA "Unit is not cooling in the refrigerator section. Freezer is fine. Found the the unit is not going into defrost mode. The refrigerator section is all frozen up. Customer needs main board, and heater. The unit also needs the drain line in the clog. After looking up the parts the main board is No Longer Available. Main board part number is da41-00651u. ''
Kevin S.
RANGE MAYTAG MER8880AS0 "Unit still not heating correctly. Checked temp,probe read around 1080 ohms ok. Checked for the 240V at terminal ok. Put unit into diagnostics no fault codes. Put into auto test unit had 1 failure and 0 Faults. Called techline to confirm voltage checks at bake relay. Unit needs new main control, bad bake relay. Gave estimate for customer wants to repair.; ordrng 1 WPW10340323 (cntrl-elec)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE3 Found left side of cabinet is bowed out quite a bit need to call Frigidaire Monday they are closed; schdld next appmnt for 4/13 MON !
Steve G.
DISHWASHER FRIGIDAIRE FFID2426TD1A Customers water valve is leaking. Installed new water valve. Cycled.
Kevin M.
REFRIGERATOR GE ABE20EGEARBS kitchen 5-10 yrs Not def frosting properly needs heater and cont brd ; ordrng 1 WR50X10090 (defrost thermostat) and 1 WR51X10038 (heater def asm) and 1 WR55X10837 (board control bm 20)
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1817LW0 The refrigerator door is not closing. Found that the right side of the frame is bent. Unit can not be repaired..
Kevin M.
REFRIGERATOR SAMSUNG RF23HTEDBSR/AA IMk and ff fan assy freezing up ; rqstng P&A on 1 DA47-00244U (DEF HEATER) and 1 DA81-05595A (SEAL) and 1 DA82-02367A (CLIPS) and 1 DA97-12540K (AUGER) and 1 DA97-12608A (FF FAN ASSY) and 1 DA97-13718C (IMK)
Steve G.
DISHWASHER BOSCH SHP65T55UC/07 Unit drain keeps running. Pulled unit out and found that the had water in the base of the unit;. Did dry up the float sensor and cycled the unit several times.. Could not get the unit to leak at all. Did leave the unit out so the customer can do more test. Customer ok with leaving it out. Unit is leaking from the water valve and house hose. Did advise the customer.
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR/AA 07 Installed new ice maker kit... cycled. Ice maker.
Kevin S.
REFRIGERATOR SAMSUNG RF268ACRS/XAA "Unit is running but no cooling. Temperature is warm in both frig and freezer. No frost on evap. Removed rear compartment cover, seen the system has had the tap left on it. Customer decide not to repair. Pic attached"
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Customer heard a fan noise. Found the refrigerator evap was frozen up around the fan. Thawed out room. And did see the liner had some cracks. Drill holes at the ends and fill the cracks and holes up with samsung silicone per samsung. Clean off the temp sensor from the black insulation. Cycled.
Steve G.
RANGE GAGGENAU n/a "Unit rear burner is not lighting., did find out that burner cap was slightly off did check the burner as well. Unit is 73 years old in kitchen."
Kevin M.
REFRIGERATOR-SID GENERAL ELECTRIC GSS25IMNEHES Ice door arm came out of solenoid realigned and checks ok
Kevin M.
FREEZER KENMORE 255.1950201 Unit non repairable
Kevin M.
REFRIGERATOR SAMSUNG RF266ABWP/XAA Kitchen 15 yrs old Unit is non repairable sealed system leak calling HBW- Alisha-315142329142
Kevin M.
UPRIGHT / CHEST FRIGIDAIRE FFU21F5HWG Installed new cont brd
Kevin M.
REFRIGERATOR SAMSUNG RS22HDHPNSR/AA Unit was in demo mode reset and. Compressor started running
Tim R.
DISHWASHER FRIGIDAIRE FFBD242OUS fixed broken wire to motor. Checks ok
Tim R.
RANGE KENMORE 629.467999 Checked unit over found that the door glass was broken on the inside. Customer said she put the unit into self clean and as it was warming up she noticed the glass was broken this was not at the end of a self clean it was at the beginning before it got to temperature. We don’t consider it normal wear looks like and impact point at the top of the door.
Tim R.
DISHWASHER BOSCH SHEM3AY56NN/01 Checked unit over found that the middle spray arm had come off reinstalled the middle arm. Checks ok
Tim R.
DRYER SAMSUNG DV331AEW/XAA Replaced heater. Checks ok
Tim R.
DRYER WHIRLPOOL WGD4815EW0 Fixed flame sensor and turned gas valve on. Checks ok
Steve M.
DRYER MAYTAG MDE9206AYW Installed cycling thermostat unit is operating OK. Marked and checked timer to make sure it was advancing in normal auto dry regular temp.
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Replaced control due to dampener not opening. Massive amount of frost in the refrigerator and freezer. Cleared frost and ice and instructed customer unplug for 24 hrs so can completely defrost.
Tim R.
WASHER LG WM3050C Replaced fill valve due to leaking. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDBBC Checked unit over found that the unit needs a new control due to not running. Also new new ice bucket due to crack in bucket. Customer talking with Best Buy. No repair yet.
Steve G.
WASHER SAMSUNG WA400PJHDWR/AA 01 spoke to warranty company they are putting unit into options
Steve G.
DISHWASHER SAMSUNG DW80F600UTS/AA 01 Install new door lock cycle test OK
Tim R.
WASHER GE GHWN4250D1WW Checked unit over found that the unit wasn’t spinning out correctly. Reset control and tested unit. Checks ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821TW8 Installed new thermostat cycled unit test OK
Tim R.
DRYER MAYTAG PDET910AYW Replace heater and fuse due to being shorted. Checks ok
Steve G.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA 07 installed new main board and inverter board
Tim R.
DRYER WHIRLPOOL LER4634JQ0 Repaired broken wire to heater. Checks OK
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Icemaker is not working found loose thermistor and frozen waterline. Installed new icemaker assembly and corrected frozen waterline; used 1 243297609 (ICE MAKER) from stock
Steve M.
WASHER MAYTAG MVWB855DC1 Installed new control and console. Calibrated unit. Washer checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS28ZGED0 No repair.
Steve M.
RANGE - GAS FRIGIDAIRE FFGF3012TWD Door not closing properly. Lower hinge assembly loose causing bottom of door to pop out. Tightened all door components.
Steve M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Waterline frozen over. Icemaker not working. Thawed water line. Applied aluminum tape to line.
Kevin M.
REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Call Warren Tech union has sealed system Deandria putting unit into options
Steve M.
WASHER SPEED QUEEN AWNE9RSN115TW01 Washer is not filling of water. Found seized cold water valve. Replaced valve assembly washers operating properly; used 1 202395P (MIXING VALVE) from stock
Steve M.
RANGE MAYTAG MGR8800FW0 Aqua clean uses a low temperature cleaning process with the addition of water in base of stove. Explain to customer how they could probably get better results by bypassing aqua clean using water and higher temperature for a longer period of time. Unit is heating and operating properly
Kevin M.
APPLIANCE KITCHEN AID KSC24C8EYB02 Install new main board and checks OK
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Iceroom completely frozen over. Quoted service kit. Pictures attached. Quote saved. Declined repair
Steve M.
MICROWAVE KENMORE 790.48903 Installed new clock assembly. Entire unit is operating properly.
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 "Check unit over and found that the blower wheel had broken off. Found two rollers that were seized onto the shaft. Display lights are flashing on and off all on their own. Needs light panel, motor, and rollers. No worth repair.; rqstng P&A on 1 DC92-01736A (LIGHT PANEL) and 1 DC93-00101U ( MOTOR) and 2 DC97-16782A (ROLLER)s, states that autho needed"
Steve M.
WASHER WHIRLPOOL WFW75HEFW0 Rear shocks fell loose causing unit to rattle more than normal. Installed new shocks washer seems to be OK found no broken mechanical components; used 2 W10312625 (SHOCK) from stock
Tim R.
WASHER GE GTW680BSJ1WS "Checked unit over found that the unit wouldn’t go into a high spin. Unit kept saying balancing and giving code for unit being over loaded when empty. Gear case putting drag on unit thinking it’s over loaded. Needs transmission, speed sensor and control. Need additional labor due to having to remove the tub.; rqstng P&A on 1 WH12X26329 (sensor speed) and 1 WH22X29345 (CONTROL) and 1 WH38X27333 (platform trans asm k), states that autho needed"
Steve M.
REFRIGERATOR WHIRLPOOL WRT519SZDB00 Unit not defrosting. Need control and sensor; ordrd 1 W10838965 (thermistor) and 1 W10869714 (contrl-box)