Near Fairborn, OH 45324
Brad Anders
Job Details:
10/31/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US
Found outlet behind refrigerator not working. Plugged unit into different outlet using extension cord. Unit starts and is cooling. Told customer to get an electrician to look at outlet. Informed Brenda with Ashgard.
Near Xenia, OH 45385
Brad Anders
Job Details:
10/31/2019
WASHER WHIRLPOOL WFW8540FW1
"Found unit not able to read water level. Found water level sensor connector loose, not making good contact. Connected wire properly. Unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details:
10/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ
"Found ice blocking ice bucket from seating properly, not allowing ice to dispense properly. Removed ice. Unit checks ok."
Near Springfield, OH 45504
Brad Anders
Job Details:
10/31/2019
WASHER GE UNKNOWN
Found washer working properly. Found no model/serial tag on unit. Called rob pilder to let him know about the unit.
Near Xenia, OH 45385
Brad Anders
Job Details:
10/31/2019
DISHWASHER GE GDT695SMJ2ES
"Installed new interface, buttons, and console, unit checks ok."
Near Miamisburg, OH 45342
Tim
Job Details:
10/30/2019
DISHWASHER WHIRLPOOL DU840SWKU0
Replaced latch and instructed customer on spray arm and rack design.
Near Kettering, OH 45429
Tim
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02
Checked unit over found that the unit wasn’t cooling found a kicked breaker and reset the breaker and it kept flipping it again. Found wires attached to start device grounding out and kicking the breaker. Fixed wiring checks ok
Near Dayton, OH 45429
Tim
Job Details:
10/30/2019
WASHER MAYTAG MHW5500FW1
Checked unit over found that the drain was plugged up and door was locked. Cleared blocked drain and unit drained good. Found that when unit was draining, the stand pipe was backing up into the sink and also leaking. Needs plumber for stand pipe issues. Washer working good now. Is a stacked unit.
Near Dayton, OH 45440
Tim
Job Details:
10/30/2019
DISHWASHER KITCHENAID KDTM704EBS0
Replaced parts listed. Checks ok.
Near Centerville, OH 45459
Tim
Job Details:
10/30/2019
REFRIGERATOR GE DSHS9NGYACSS
Check unit over found that the evaporator only had half of the evaporator covered with Frost. Blockage in the evaporator somewhere needs compressor and evaporator. Previously replaced control and fan due to fan not running at full speed and compressor not running. Unit is about 15 years old in the kitchen. Not worth repairing. Talked with Tracey AHS putting into review.
Near Dayton, OH 45459
Tim
Job Details:
10/30/2019
DISHWASHER WHIRLPOOL WDF780SLYB0
Checked unit over found rinse aid not dispensing. Reprogrammed control. Checks ok.
Near Dayton, OH 45459
Tim
Job Details:
10/30/2019
WASHER SAMSUNG WA45H7000AW/A2
Checked unit over found leaking dispenser hose. Fixed hose. Checks ok
Near New Carlisle, OH 45344
Steve
Job Details:
10/30/2019
RANGE SAMSUNG NE59J7630SG/AA
Installed new touchpad/display. Unit operating ok--3 yrs old in kitchen
Near New Carlisle, OH 45344
Steve
Job Details:
10/30/2019
REFRIG/SIDE-BY-S LG LFX25960SB
Icemaker not producing ice. Unit is jammed due to small ice production. Recommend replacing household water valve.. unit is operating properly.
Near Bellefontaine, OH 43311
Steve
Job Details:
10/30/2019
WASHER SAMSUNG WF42H5200AW/A2
Unit making a loud noise during spin. Found loose shock support on tub assembly rattling. Tightened. Unit operating properly.
Near Bellefontaine, OH 43311
Steve
Job Details:
10/30/2019
ELECTRIC RANGE GENERAL ELECTRIC JB700EJES
Installed parts listed. Unit operating ok.
Near Piqua, OH 45356
Steve
Job Details:
10/30/2019
WASHER SAMSUNG WV55M9600AV/A5
"Installed new modified leak sensors. Ran top and lower unit through quick wash plus smart install mode. Absolutely no signs of water leaking from any hoses, fill valves nor soap, bleach or fab softener cups. Highly highly recommend cutting fab softener 50/50 with water and using absolute minimum amount recommended by manufacturer. Lower unit 1 tsp, upper 1/2 tsp"
Near Springboro, OH 45066
Steve G
Job Details:
10/30/2019
DISHWASHER SAMSUNG DW80J7550UG 01
Installed new water wall motor locking tabs/rings and motor lock rings cycled unit test OK
Near Springboro, OH 45066
Steve G
Job Details:
10/30/2019
DRYER - ELECTRIC MAYTAG 110.607201
Customer states unit squeaks while running. Tech found left rear roller was seized install new dryer repair kit; pckd up 1 4392065 (dryer repair kit)
Near Englewood, OH 45322
Shawn H
Job Details:
10/30/2019
DRYER WHIRLPOOL WED8200YW2
Upon arrival unit will power up but the motor won’t start. Removed front and inspected exhaust thermal fuse. Thermal fuse is shorted open. Removed blower housing to inspect for blockages in exhaust. None found. Replaced fuse and ran to test. Unit is running and heating fine. Advised customer to have exhaust vent cleaned. ; used 1 3390719 (FUSE) from stock
Near Waynesville, OH 45068
Steve G
Job Details:
10/30/2019
DRYER SAMSUNG DV42H5400EF/A3
Customer states that the unit is not starting. Found the belt had come off idler pulley. Found idler pulley was loose at the bolt but did show customer that it was slow in turning. Installed new idler pulley. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY)
Near Franklin, OH 45005
Steve G
Job Details:
10/30/2019
REFRIGERATOR KITCHEN AID KFIS20XVMS2
"Installed new main board, and console board, installed both refrigerator door gaskets. Program the unit to code and compressor did come on;."
Near Springboro, OH 45066
Steve G
Job Details:
10/30/2019
REFRIGERATOR KITCHEN AID KSF26C6XYY04
Customer unit is not cooling at all - another service company was out July 12 2019. They replaced the sealed system. Dekaria AHS autho 107dvzl- Due to another company did a system job we will not be able to work on the sealed system.
Near Waynesville, OH 45068
Steve G
Job Details:
10/30/2019
WASHER MAYTAG MVWB835DW0
Install new main board. calibrated unit , start cycle. test OK; pckd up 1 WPW11100602 (BOARD)
Near Waynesville, OH 45068
Steve G
Job Details:
10/30/2019
REFRIG/SIDE-BY-S WHIRLPOOL ED5PVEXWS14
"Customer unit is not making ice, found that the ice maker is getting power but not cycling. Installed new ice maker and unit started to cycle. ; pckd up 1 WPEDR3RXD1 (WATER FILTER) and 1 WPW10916040 (ICE MAKER)"
Near Dayton, OH 45415
Shawn H
Job Details:
10/30/2019
WASHER ROPER RTW440VQ1
Unit is 10 years old in laundry room. Customer states that it may not be the washing machine leaking. Pulled cabinet and ran unit to test for leaks. Machine is not leaking. No signs of leaks from the machine. Unit drains in to wash tub next to it. Wash tub shows signs of leakage at p trap and is very slow to drain. Advised customer to have a plumber check out drain. Machine operates as it should.
Near Dayton, OH 45405
Shawn H
Job Details:
10/30/2019
WASHER LG WM2277HW/01
Checked unit over and found tub locked up due to rusted bearings. Tub seal leaked into bearings causing them to rust and lock up. Unit is 12 years old and customer does not wish to repair due to cost.
Near Dayton, OH 45414
Shaun S
Job Details:
10/30/2019
RANGE LG LDE4413BD/00
"Removed and replaced parts listed on unit, ran and checked out, unit checks ok upon techs departure"
Near Dayton, OH 45406
Shawn H
Job Details:
10/30/2019
REFRIGERATOR AMANA TX21VW
Installed new gasket and door is sealing well now.
Near Dayton, OH 45406
Shaun S
Job Details:
10/30/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MBKA
"Upon arrival found that cubes were jamming up inside of the ice bucket causing the unit to try and disp ice but wouldn’t, shook ice bucket to free up ice, ran and checked out unit checks ok"
Near Brookville, OH 45309
Shaun S
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY00
"Removed and replaced gasket on freezer door, ran and tested steamed gasket unit checks ok"
Near Vandalia, OH 45377
Shaun S
Job Details:
10/30/2019
DISHWASHER FRIGIDAIRE PLD4375RFC3
"Removed and replaced rack assm on unit, checks out ok"
Near Greenville, OH 45331
Kevin
Job Details:
10/30/2019
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA
"Replaced icemaker kit per bulletin. Changed board, unit is running and cooling. Checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
10/30/2019
WASHER SPEED QUEEN AWNE9RSN115TW01
"Upon inspection, customer claims unit not cleaning clothes properly. Checked unit in normal wash and from customer video record. Explained the new wash design by playing a Speed Queen video on youtube. The machine is agitating ok, explained and talked about different settings and options to try. Upon testing found unit not wanting to lock properly. Replaced lid lock with truck stock. See sticky note.; used 1 203504 (LID LOCK) from stock"
Near Dayton, OH 45414
Shaun S
Job Details:
10/30/2019
WASHER MAYTAG MVWB835DW
"Removed and replaced inlet water valve on unit, checks for leaks unit checks ok"
Near Dayton, OH 45431
Kevin
Job Details:
10/30/2019
REFRIGERATOR GENERAL ELECTRIC GSS23QSTASS
Wiring is burnt up non repairable -Rachel-AHS-Auth# 106RRBL Cust will get a call from AHS
Near Dayton, OH 45414
Kevin
Job Details:
10/30/2019
FREEZER WHIRLPOOL EV180NZBQ00
Installed new fan motor.
Near Beavercreek, OH 45430
Kevin
Job Details:
10/30/2019
REFRIGERATOR SAMSUNG RF217ACPN/XAA
Def drain plugged up and leaking; used 1 DA82-01415A (LEAK KIT) from stock
Near Beavercreek, OH 45431
Kevin
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL ED5LHAXMT10
Wiring in the cabinet shorted out caused water valve to open up and over flow the ice maker- took pictures water frozen all over food in freezer and freezer was full of food in the pictures
Near Centerville, OH 45459
Kevin
Job Details:
10/30/2019
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA
Could Not find leak at this time but cust is going leave water off to unit and possibly purchase a new refrigerator
Near Dayton, OH 45440
Kevin
Job Details:
10/30/2019
REFRIG/SIDE-BY-S SAMSUNG RF28HFEDTSR/AA
Error 22 & 25 ff fan and def heater cust to think about repair
Near Dayton, OH 45459
Kevin
Job Details:
10/30/2019
REFRIGERATOR LG LFC25776SB/00
Arm broke on IMk installed new IMk
Near Dayton, OH 45458
Kevin
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL ET1PHKXPQ02
Unit is non economical to repair sealed system is compressor & EVAP coil Called Jasmine -107JLFL
Near Centerville, OH 45458
Kevin
Job Details:
10/30/2019
REFRIGERATOR SAMSUNG RS2630SH/XAA
Wiring in the cabinet to ice maker not allow to make ice and fill tube leaking down into the freezer compartment unit is non repairable cleaned ice out off bottom of Freezer
Near Xenia, OH 45385
Brad Anders
Job Details:
10/30/2019
DISHWASHER GE GSD3360K00SS
"Found unit unplugged, plugged unit in. Unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details:
10/30/2019
RANGE HOOD GE UNKNOWN
Found no model/serial tag on unit. Unit needs new fan motor.
Near Dayton, OH 45424
Brad Anders
Job Details:
10/30/2019
DISHWASHER BOSCH SHE3ARF6UC/22
Found customers drain line that the unit is hooked to is not sufficiently draining the water. Connected the drain line into the disposal properly. Unit checks ok.
Near Dayton, OH 45424
Brad Anders
Job Details:
10/30/2019
REFRIGERATOR SAMSUNG RF4267HARS/XAA
"Installed new control board, unit checks ok."
Near Dayton, OH 45449
Tim
Job Details:
10/30/2019
WASHER SAMSUNG WF42H5000AW/A2
"Replaced parts listed checks ok. Talked with Samsung and every component testes food they said the issues is propbably a restriction inside the tub. They said to replace the rear tub were the pressure hose attaches. Needs tub assembly per Travis at tech line. Pressure switch and display already installed need to bill for them no matter what. ; rqstng P&A on 1 #### (INNER TUB) and 1 #### (FRONT TUB) and 1 ##### (REAR TUB), states that autho needed"
Near Urbana, OH 43078
Steve
Job Details:
10/30/2019
DISHWASHER LG LDP6797ST
Touch pad cycling through cycles by itself. Console needs replaced. ; ordrd 1 AGL75172605 (CONSOLE )
Near Tipp City, OH 45371
Steve
Job Details:
10/30/2019
WASHER WHIRLPOOL WFW92HEFC0
"Drain pump won’t stop and door is locked. Found pressure out of range installed new pressure sensor/air trap.. unit operating ok.2.5 yrs old in laundry room; ordrng 1 W10903220 (trap (TS)), used 1 W10448876 (SWITCH) from stock"
Near Troy, OH 45373
Steve
Job Details:
10/30/2019
MICROWAVE SAMSUNG SMH2117S
Unit intermittent power. Need to install new power cord. 942544029142 Trinki gave autho for repair.; ordrng 1 DE96-00218F (POWER CORD)
Near Conover, OH 45317
Steve
Job Details:
10/30/2019
MICROWAVE FRIGIDAIRE FGMV176NTF
Microwave is still tripping breaker and popping ceramic fuse called tech line and spoke to Ron. Advised me to replace the door and all latch components and switches.; ordrng 1 5304509432 (DOOR LATCH) and 1 5304509451 (FUSE) and 1 5304509457 (LATCH HOOK) and 1 5304509459 (MONITOR SWITCH) and 2 5304509460 (INTERLOCK SWITCH)s and 1 5304509638 (DOOR ASSEMBLY )
Near Middletown, OH 45044
Steve G
Job Details:
10/30/2019
RANGE FRIGIDAIRE FCRE305LAFA
Customer was cooking and inner glass shattered. Tech order part. ; ordrd 1 5304503232 (glass)
Near Springboro, OH 45066
Steve G
Job Details:
10/30/2019
OVEN SAMSUNG NE59J7630SG/AA
Customer states that the display is acting up lights are coming on and off and she also stated that one time the oven never shut off spoke to customer pre-ordering parts; ordrng 1 1111 (RELAY/MAIN BOARD) and 1 2222 (DISPLAY BOARD. SQUARE BOARD. )
Near New Lebanon, OH 45345
Shawn H
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL ED22TEXHW00
"Upon arrival found unit plugged in but not running. Checked defrost timer and found it stuck in defrost cycle. Manually advanced defrost timer and unit began to run. Compressor runs, condenser fan runs, and evaporator fan runs. Let unit run to check frost pattern. Frost pattern is developing well. Unit needs defrost timer. ; ordrng 1 W10822278 (timer-def)"
Near Dayton, OH 45426
Shawn H
Job Details:
10/30/2019
WASHER WHIRLPOOL WTW4816FW1
F8E1 no fill long fill code. Ran unit in diagnostics to test water valves. Hot will run but cold will not. Cold has proper voltage to it but no flow. Unit needs water valve. Part at shop and will return tomorrow to install. ; ordrng 1 W11210459 (valve)
Near Englewood, OH 45322
Shawn H
Job Details:
10/30/2019
WASHER SAMSUNG WA45N3050AW/A4
"Customer states that unit still won’t advance past first rinse. Ran unit in normal cycle to test. It would get to the drain portion of the rinse cycle and drain out and spin but not get to full speed and continues this. Ran unit in diagnostics to test. No error codes present, all functions work as they should in test mode. Suspension is tight not causing out of balance. Water lines are hooked up properly and not kinked. Machine isn’t sensing load in machine and not allowing it to advance. Unit needs TMR sensor. ; rqstng P&A on 1 111111TMRSENSOR (111111TMRSEMSOR)"
Near Dayton, OH 45406
Shawn H
Job Details:
10/30/2019
REFRIGERATOR SAMSUNG RSG257AARS/XAA
Upon arrival found unit unplugged. Plugged unit in and it powered up but no compressor operation. Checked u/I and found it in sales mode showing OF OF. Removed from sale mode and unit began to run. Display is missing a few segments and cannot be read easily. U/I is shorted and missing display segments. Unit is 8 years old in kitchen. Advised customer to monitor temps since unit hasn’t been running and wasn’t plugged in. ; ordrng 1 DA97-06477Z (U/I)
Near Bradford, OH 45308
Kevin
Job Details:
10/30/2019
REFRIGERATOR FRIGIDAIRE FFHS2311LBHA
" Upon inspection found water leaking from fill tube, draining and refreezing on back wall and into evap fan. Removed evap cover cleared ice, and replace. Found icemaker also leaking water into ice bin causing ice to clump together. Need new icemaker and fill tube. Unit is cooling ok otherwise in both sections.; rqstng P&A on 1 241796405 (tube-water fill) and 1 241798231 (ICEMAKER)"
Near Dayton, OH 45410
Shawn H
Job Details:
10/30/2019
DISHWASHER FRIGIDAIRE LGID2475QF3A
"Upon arrival found unit not showing codes and functioning fine. Ran unit in diagnostics and found i30 error code. Aqua control code. Pulled unit and found pan full of water causing leak sensor to trip. Ran unit to check for leaks and found leak at wash motor seal. Unit needs wash motor. Customer also states that unit doesn’t always drain out fully. Pump ran in test mode but was noisy. Possible dead spot. Unit needs wash motor and drain pump. ; rqstng P&A on 1 5304514365 (WASH MTR ) and 1 A00044305 (drain pump), states that autho needed"
Near Dayton, OH 45414
Shaun S
Job Details:
10/30/2019
DRYER KENMORE 110.868801
"Upon arrival found that unit has a bad idler pulley and rollers on unit; ordrng 1 349241T (support,roller) and 1 WP691366 (pulley-idr)"
Near Pitsburg, OH 45358
Kevin
Job Details:
10/30/2019
WASHER GE GTW680BSJ4WS
"Unit powers on with LD error, long drain. Checked drain pipe, ok. Ordering new drain pump and lid lock switch. ; rqstng P&A on 1 WH01X27954 (lid lock quick relea) and 1 WH23X27574 (pump drain asm)"
Near Fairborn, OH 45324
Brad Anders
Job Details:
10/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Deductible 100 collected-Found dispenser not allowing rinse aid to dispense. Heating element open. Dishes not drying properly. Ordered control. Unit located in the kitchen, manufactured 11/17; rqstng P&A on 1 W10518394 (heater) and 1 W10906426 (cntrl-elec)"
Near Huber Heights, OH 45424
Brad Anders
Job Details:
10/30/2019
REFRIGERATOR FRIGIDAIRE FRS6LF7FS4
"Found compressor make loud noise, no frost pattern on Evaporator, Found evaporator fan not spinning with proper voltage applied. Unit located in the kitchen, manufactured 10/2006; rqstng P&A on 1 5303918549 (evap motor service) and 1 5304511983 (COMPRESSOR) and 1 UNKNOWN (DYE FILTER)"
Near Dayton, OH 45429
Tim
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00
Replaced door gasket. Checks ok.
Near Dayton, OH 45459
Tim
Job Details:
10/29/2019
REFRIG/SIDE-BY-S MAYTAG KSRB25KBL04
Checked unit over and found that optics were working properly and icemaker had power going to it would not cycle. Replaced ice maker checks OK
Near Washington Township, OH 45458
Tim
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDF320PADT2
Checked unit over found weak wash motor and shorted control. Keeping the unit from cleaning and drying. Called and talked with Richard warren tech and due to cost unit is not economical to repair.
Near Beavercreek, OH 45430
Tim
Job Details:
10/29/2019
DISHWASHER FRIGIDAIRE FFCD2418US1A
Replaced parts listed tested. Checks ok
Near Dayton, OH 45434
Tim
Job Details:
10/29/2019
DISHWASHER MAYTAG MDB/MISSING THE REST
Checked unit over found broken door latch and broken dispenser. Unit has half of the model worn off. I attached picture. No repair possible due to missing model number.
Near Dayton, OH 45410
Tim
Job Details:
10/29/2019
WASHER-DRYER COM LG WM3997HWA
Checked unit over found that the unit wasn’t turning the heating element on found no power coming from control. Needs new control. Customer checking with LG about coverage.
Near Mechanicsburg, OH 43044
Steve
Job Details:
10/29/2019
DISHWASHER BOSCH SHX65T55UC/07
"Dishwasher was stuck in delay mode and wouldn’t come out. Unit washer.Couldnt reset , Install control and wash motor. Dishwasher is operating properly"
Near Dayton, OH 45406
Tim
Job Details:
10/29/2019
RANGE - ELECTRIC GE JB860SJ6SS
Replaced control and sensor. Checks ok
Near Dayton, OH 45424
Steve
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF267AERS/XAA
Leaking water under crisper drawer. Unit has 2 inches of ice built up Unit has clogged drain tubes which need cleaned. Cleared drain tubes and drain line behind evaporator. Unit is now operating ok.
Near Casstown, OH 45312
Steve
Job Details:
10/29/2019
STACKED LAUNDRY FRIGIDAIRE FFLE3911QW0
Installed new drain hose. Cannot hook up to test unit due to customer doing some work in the laundry closet.
Near New Carlisle, OH 45344
Steve
Job Details:
10/29/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A
Installed new display board. Unit operating ok
Near West Chester Township, OH 45069
Steve G
Job Details:
10/29/2019
DRYER SAMSUNG DVE45N5300F/A3
Customer has no heat in the dryer.. installed new heater assy. Also rerouted the dryer vent. Cycled. ; pckd up 1 DC97-14486A (HEATER )
Near Huntsville, OH 43324
Steve
Job Details:
10/29/2019
REFRIGERATOR ELECTROLUX PLHS267ZCB4
Installed new evap fan. Unit running properly.
Near Franklin, OH 45005
Steve G
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14
Installed new deli drawer right rail with wire harness and new refrigerator right door gasket test OK
Near Belle Center, OH 43310
Steve
Job Details:
10/29/2019
DRYER - ELECTRIC GENERAL ELECTRIC GTD75ECPL1DG
Installed new control board. Unit operating ok.
Near Lebanon, OH 45036
Steve G
Job Details:
10/29/2019
WASHER SAMSUNG WA400PJHDWR/AA
"Customer states that she is having a 3C error code, customer spun the unit out and unit did not have any resistance., customer needs a transmission; Customer is not going to repair."
Near Waynesville, OH 45068
Steve G
Job Details:
10/29/2019
DISHWASHER BOSCH SHE43RF2UC/64
Customer states that the unit is not draining. Remove debris from pump assy. Cycled.
Near Monroe, OH 45050
Steve G
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF263TERAESG/AA
Customer states that she opened up the freezer and found 2 plastic pieces. Installed new freezer ice maker. CycleDa97-07603b; pckd up 1 DA97-07603B (ICE MAKER)
Near Miamisburg, OH 45342
Tim
Job Details:
10/29/2019
WASHER KENMORE 110.922741
Called and talked with American home shield and let them know that we could not find anything that would be causing the unit to tear the customers clothes. Customer insisted that the washer was tearing her clothes. American home shield said to have the customer call them and they would handle it from there.
Near Springboro, OH 45066
Steve G
Job Details:
10/29/2019
WASHER SAMSUNG WF42H5000AW/A2
Customer states that the cycle never spins out. She can put in spin only and it will spin. Tech did load test. Customer needs new dampers/shocks. Customer is not going to repair.
Near Springboro, OH 45066
Steve G
Job Details:
10/29/2019
WASHER KENMORE 110.2002201
"Customer states that the unit is walking on her floor and making a ticking noise. Found that the unit has several issues. Did inspect the gearcase, , customer need support rods and tub ring. Est was 449 customer is not going to repair the unit."
Near Dayton, OH 45406
Shawn H
Job Details:
10/29/2019
REFRIGERATOR/TOP GE n/a
Upon arrival found unit unplugged. Plugged unit in and ran diagnostics. All functions work as they should. Ran unit and it isn’t developing a frost pattern. Removed rear cover to inspect. Found piercing valve on discharge line. Compressor is noisy as well. Customer states unit was purchased from Prestige Appliance. We are not servicing unit because it has been tapped into by an unknown servicer. GE tech was out to diag but would not service for same reason. Informed customer and will contact GE to inform. 191028-006451
Near Dayton, OH 45406
Shawn H
Job Details:
10/29/2019
REFRIGERATOR MAYTAG MFF2558VEB4
Installed new rails. Doors close as they should and sealing properly.
Near Eaton, OH 45320
Shawn H
Job Details:
10/29/2019
MICROWAVE GE JVM7195FL1DS
Installed all provided parts and ran to test. Unit heats fine now and does not blow fuses.
Near Arcanum, OH 45304
Shaun S
Job Details:
10/29/2019
DRYER SAMSUNG DV50K7500E
"Upon arrival found that unit has a defective idler pulley, tech removed and replaced pulley on unit, ran and checked out, unit checks ok ; used 1 DC93-00634A (IDLER PULLEY) from stock"
Near Greenville, OH 45331
Kevin
Job Details:
10/29/2019
RANGE FRIGIDAIRE FFEF3018LWG
"Customer still claims unit still not heating properly, her cakes keep dropping in middle. Set oven to 350F. Let preheat, cookie sheet set in middle of oven. Checked temp at pre heat cycle, then again after 10 more minutes. Monitor heat element to see if cycling properly. Unit read right at 357F on cookie sheet when it ding for preheat. Unit is cycling heating element on and off. Talked to Joe about the situation, unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
10/29/2019
WASHER WHIRLPOOL WFW92HEFW0
"Upon arrival inspected boot seal noticed alot of animal hair build up. Opened up unit again, checked and cleared the cleanout. Put unit into a rinse and spin mode 2x. Unit filled and agitated and drained without issue. Told customer if persists possibly load becoming off balance. Husband said he would unplug it and plug back in and unit work ok. Unit checks ok."
Near Englewood, OH 45322
Shaun S
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA
"Removed and replaced defrost sensor and evap cover on unit, ran, unit checks ok"
Near Greenville, OH 45331
Kevin
Job Details:
10/29/2019
DRYER - ELECTRIC MAYTAG MED3500FW0
"Put unit into time dry mode, unit is heating ok, went outside to check air flow, not restricted however not alot of air flow either. Moved unit and checked vent directly off unit. Ventilation has multiple bends in the run including 3 from first few feet in the run. Told customer he could test a load by just removing unit from vent. Also explained about sense and time dry settings. Customer claims clothes just taking longer to dry which would indicate a venting issue. Highly recommend getting vent cleaned. Contacted Joe in maintenance about the issue. Unit checks ok."
Near Bradford, OH 45308
Kevin
Job Details:
10/29/2019
RANGE SAMSUNG NX58H5600SS/AA
"Replaced igniter. Set range to Bake at 350F. Unit is now igniting the flame, and working properly. Unit checks ok."
Near Washington Township, OH 45458
Kevin
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID WRV986FDEM01
Installed new rail & wiring harness
Near Greenville, OH 45331
Kevin
Job Details:
10/29/2019
DISHWASHER BOSCH SHEM3AY52N/24
"Customer claims unit not draining and or completing cycles. Found drain hose needed to be elevated, didnt have appropriate drain loop installed. Fixed by zip tie drain loop higher on sink plumbing. Also found control was locked to one setting. At first i thought something was wrong with unit an had to resort to user manual online and found out it was locked. Reset function, unit drained, put unit in multiple washes had them start fill and wash for a few minutes each, then had canceled and each drain out ok.
Near Lebanon, OH 45036
Kevin
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF26HFENDBC/AA
Installed IMk
Near Dayton, OH 45424
Kevin
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
Installed new brd
Near Fairborn, OH 45324
Brad Anders
Job Details:
10/29/2019
DRYER SAMSUNG DV40J3000EW/A2
Found heating element open. Installed new heating element. Unit is heating properly.; used 1 DC97-14486A (ELEMENT) from stock