Near Dayton, OH 45424
Brad Anders
Job Details:
01/30/2020
REFRIGERATOR GE GSS25TGMBWW
"Installed new water valve, water flows to bottom of door properly now. Water will not dispense through waterline in door. Needs new freezer door, talked to Phil, went to repair unit."
Near Dayton, OH 45417
Tim
Job Details:
01/30/2020
WASHER WHIRLPOOL WTW8000DW5
Unit isn’t leaking from the gearcase and ran unit in casual wash for 10 mins no leaks. Ran unit in rinse and spin for 10 mins no leaks. Couldn’t find any indication of leaks round inside of tub or washer itself. After running a third drain cycle water started pouring out from around the customers water heater. customer is calling a plumber.
Near Troy, OH 45373
Steve
Job Details:
01/30/2020
REFRIGERATOR SAMSUNG RF23M8070SR/AA
Oct 18 build. Icemaker frosting up. Not producing ice. Installed new icemaker. Adjusted water fill tube and sealed icebox with silicone ; used 1 DA97-13718C (ICE MAKER) from stock
Near Dayton, OH 45402
Tim
Job Details:
01/30/2020
WASHER WHIRLPOOL MVWX700XW2
Checked unit over found shorted actuator. Needs new actuator. Called got auth from Jeremy. Replaced actuator. Checks ok; used 1 W10006355 (ACTUATOR) from stock
Near Tipp City, OH 45371
Brad Anders
Job Details:
01/30/2020
REFRIGERATOR KITCHENAID WRV986FDEM00
"Installed new evaporator cover and screws, put aluminum tape around sensor, unit checks ok."
Near Springfield, OH 45502
Steve
Job Details:
01/30/2020
WASHER WHIRLPOOL WTW8500DC0
F7E5 F0E5 F2E1. Shifter error codes. Installed new shifter. Unit operating.; used 1 W10734521 (CLUTCH) from stock
Near Pleasant Hill, OH 45359
Steve
Job Details:
01/30/2020
DRYER - ELECTRIC AMANA NED4655EW1
Unit not drying. Thermal fuse popped. Installed new fuse. Unit operating ok. Venting needs replaced; used 1 3392519 (FUSE) from stock
Near New Carlisle, OH 45344
Brad Anders
Job Details:
01/30/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS2
"Found top of unit warped, causing doors to rub hinges. Called techline, talked to mark, did a video chat, was able to show mark with a ruler the warping on top of the unit. Frigidaire will contact customer after review. Was given a file number,File number: 83334968"
Near Troy, OH 45373
Steve
Job Details:
01/30/2020
DRYER SAMSUNG ELECTRON DV42H5200EW/A3
Dryer won’t start due to broken idler pulley. RR idler ASSY. Unit running ok.; ordrng 1 DC93-00634A ( IDLER PULLEY. (TS))
Near Piqua, OH 45356
Steve
Job Details:
01/30/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF0
Refrigerator is not dispensing ice due to bent auger assembly and ice bucket. Replaced ice bucket assembly; used 1 241860803 (ICE CONTAINER) from stock
Near Tipp City, OH 45371
Steve
Job Details:
01/30/2020
WASHER SPEED QUEEN AWNE9RSN115TW01
Washer shaking violently and moving across the floor recommend new washer foot pads springs and friction plate; ordrng 1 201521 ( F LEG SPRING (2PACK)) and 4 34318 (foot pad)s and 1 37575 (R LEG SPRING (4PACK)) and 1 37937 (ring- fric)
Near Springfield, OH 45503
Steve
Job Details:
01/30/2020
DRYER SAMSUNG n/a
"Dryer will not shut off, only when you open the door. Motor relay is stuck on main control; ordrd 1 DC92-01896G (CONTROL)"
Near Piqua, OH 45356
Steve
Job Details:
01/30/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF2
Left door was not closing properly due to gasket coming out of channel. Reinstalled door gasket securely. Unit closing properly.
Near Liberty Township, OH 45044
Steve G
Job Details:
01/30/2020
WASHER WHIRLPOOL LSW9700PQ2
Customer states that the unit was not spinning. Customer has oil leaking form the gearcase Customer is not repairing.
Near Middletown, OH 45044
Steve G
Job Details:
01/30/2020
WASHER WHIRLPOOL WTW8040DW
Spoke to customer pre-order part tech ordered advise customer will contact her when part comes in; ordrd 1 W10775188 (washplate)
Near Eaton, OH 45320
Shawn H
Job Details:
01/30/2020
RANGE MAYTAG MEC5430BDB
Upon arrival found top cracked on right side. Does not appear to be impact. Top thermal cracked. Knobs are broken preventing switches from turning. Tested all burners and all work and cycle as they should. Unit needs top and all knobs. ; ordrng 1 7920P211-60 (cooktop) and 4 WP74011260 (knob blk)s
Near Liberty Township, OH 45044
Steve G
Job Details:
01/30/2020
WASHER SAMSUNG WF45H6300AW/A2
Installed new door boot. Cycled. Unit
Near Greenville, OH 45331
Kevin
Job Details:
01/30/2020
DRYER SPEED QUEEN ADE4BRGS175TW01
"Upon arrival, changed put timer, then set to 70 min time dry. Watched heating element cycle on and off a couple of times but in 10 mins timer never advanced. Proceed to try other settings on timer, noticed not heat... after alot of troubleshooting called techline. They had me set timer to 12 clock position then pull off then pull off other knob and install that in the keyed postion which was 2 oclock. So the sleeve had to have turned in the knob. So,checking unit with spare knob again at timed dry 60 min per tech unit would not advance, was getting 120V to timer motor. Tech said to replace timer, new part was defective. This makes second timer from DAP that was defective. Made note this part was received in a zip bag with hand written number. Shari and chris are aware. Ordering new timer and knob.; ordrng 1 806597 (KNOB) and 1 D516415 (TIMER)"
Near Clayton, OH 45315
Shawn H
Job Details:
01/30/2020
RANGE GE JSP38GDP1BG
Upon arrival found unit would show it was to temp when oven was cold. Checked and found temp sensor shorted at control. Control is damaged and sensor connector is too. Unit needs control and sensor. Control is NLA. Unit is 28 years old in kitchen. Deductible was removed. Confirmed with RC.; rqstng P&A on 1 WB21X5301 (sensor) and 1 WB27K5068 (ERC(NLA))
Near Lebanon, OH 45036
Steve G
Job Details:
01/30/2020
WASHER LG WM3570HWA
Customer states that the unit is leaking. ; pckd up 1 6601ER1006G (PRESSURE SWITCH )
Near Dayton, OH 45458
Steve G
Job Details:
01/30/2020
DISHWASHER KENMORE 587.152544
Customer states that the unit lights are just flashing. Tech shut of the breaker and reset the computer.
Near Dayton, OH 45416
Shawn H
Job Details:
01/30/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TS
"Spoke with customer and he states right hand glide of meat pan broken. Ordering both and pan to be safe. ; ordrng 1 240530601 (track) and 1 240530701 (support,meat pan) and 1 240530811 (pan-meat)"
Near Waynesville, OH 45068
Steve G
Job Details:
01/30/2020
REFRIGERATOR SAMSUNG RT21M6213SR/AA
Installed new middle hinge bottom edge and door assembly test ok
Near Greenville, OH 45331
Kevin
Job Details:
01/30/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04
"Upon arrival led light was out in freezer, both leds lamps in frig dim. I noticed door switch for frig side needs replaced, as it is worn and by moving it around causing it to flicker but freezer side still out.; rqstng P&A on 1 WP2149705 (switch) and 1 WPW10515057 (light)"
Near Fairborn, OH 45324
Brad Anders
Job Details:
01/30/2020
WASHER SAMSUNG WF45H6300AG/A2
"Found shocks not supporting tub properly, ordered front and rear shocks. Located in the laundry room, manufactured January 2015.; rqstng P&A on 2 UNKNOWN (REAR SHOCK)s and 2 UNKNOWN (FRONT SHOCK)s"
Near Miamisburg, OH 45342
Kevin
Job Details:
01/30/2020
REFRIG/SIDE-BY-S FRIGIDAIRE FGHC2331PFAA
User interface lights are out in display; ordrng 1 242058232 (user interface)
Near Springboro, OH 45066
Steve G
Job Details:
01/30/2020
DISHWASHER BOSCH SHEM63W55N/01
Customer states that the unit is leaking and steam is coming out for the top right corner. Could not get the unit to leak. Customer is going to keep track of the load size as well as the leaking. Gave customer several things to look for.
Near Dayton, OH 45402
Shawn H
Job Details:
01/30/2020
RANGE - GAS BOSCH HGI8054UC/06
Installed all provided parts and ran to test. All ok. Fan runs as it should and no errors.
Near Jamestown, OH 45335
Brad Anders
Job Details:
01/30/2020
DRYER GE GUD27ESSJ0WW
"Found door switch not closing properly, installed new switch. Unit checks ok.; ordrng 1 WE4M415 (DOOR SWITCH (DN))"
Near Middletown, OH 45042
Steve G
Job Details:
01/30/2020
DRYER SAMSUNG DV45K6200EW/A3
Installed new rear rollers installed new motor blower assembly cycled unit clean base of dryer up test OK
Near Springfield, OH 45506
Brad Anders
Job Details:
01/30/2020
MICROWAVE SHARP R1850A / BCB: 937.60
"Found door release on console does not open the door, needs new console. Ordered console.; rqstng P&A on 1 UNKNOWN (CONSOLE)"
Near Englewood, OH 45322
Shawn H
Job Details:
01/30/2020
DRYER SAMSUNG DV45H7000EW/A2
Upon arrival found unit would tumble but no heat. Removed drum and found heater shorted open. Replaced heater assembly and ran to test. Unit heats as it should. Advised customer to run unit on 1 hour high heat timed dry to burn off packing oil. ; used 1 DC97-14486A (ELEMENT) from stock
Near Versailles, OH 45380
Kevin
Job Details:
01/30/2020
DISHWASHER FRIGIDAIRE FGID2479SF4A
"Customer showed me video of unit making a higher frequency pitched noise while running. Unit was purchased 10-2-19 and only noticed it in the past couple of weeks. Upon inspection put unit into,a quick wash mode, unit drained then filled, washed let it run for 10 mins. All functions and sounds normal. Proceeded to then put in finish gel cap soap and then proceeded to use normal cycle, on surge, normal wash temp and heated dry. Again unit filled and washed without issue let unit run for 30 mins. Customer claims seems to be around 137 mark. Ran till 120 left. Unit had not made the noise, unable to duplicate at this time. Told customer to continue to monitor."
Near Greenville, OH 45331
Kevin
Job Details:
01/30/2020
WASHER WHIRLPOOL WTW8040DW4
"Changed out console, put unit into a quick wash. Unit filled and agitated, then proceeded to put into a drain and spin. Unit checks ok."
Near Rossburg, OH 45362
Kevin
Job Details:
01/30/2020
WASHER ELECTROLUX EIFLS60LT1
Replaced tub hose. Ran unit and checked for leaks. Unit checks ok.
Near Versailles, OH 45380
Kevin
Job Details:
01/30/2020
REFRIGERATOR FRIGIDAIRE DGUS2645LF3
"Upon inspection, unit is not dispensing water. Harvested icemaker, is filling. Removed water union under freezer door and had customer dispense water. Water did come out but the tubing in the door is frozen. Called techline, said i would have to replace the door. Customer declined repair at this time."
Near Xenia, OH 45385
Kevin
Job Details:
01/30/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Installed parts per bulletin and def EVAP coil and checks ok
Near Springboro, OH 45066
Kevin
Job Details:
01/30/2020
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA
Installed parts per icemaker bulletin took pictures as I went and checked OK
Near Dayton, OH 45416
Kevin
Job Details:
01/30/2020
REFRIGERATOR FRIGIDAIRE N/A .............
Unit has already been repaired.
Near Centerville, OH 45458
Kevin
Job Details:
01/30/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVY04
cust decided to replace the main brd . Ran unit thru diagnostics and checked ok -
Near Dayton, OH 45414
Kevin
Job Details:
01/30/2020
REFRIGERATOR KENMORE 253.7111795
Installing a cooling kit for fresh food compartment; used 1 5303918301 (COOLING KIT) from stock
Near Dayton, OH 45459
Kevin
Job Details:
01/30/2020
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA
Repositioned the def thermistor and checks ok
Near Dayton, OH 45440
Kevin
Job Details:
01/30/2020
REFRIGERATOR GE TBX22PRBSRWW
Ice maker is not available and cust to possibly get new unit
Near Xenia, OH 45385
Brad Anders
Job Details:
01/30/2020
RANGE WHIRLPOOL WEE730H0DS0
"Installed new main control and sensor, unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details:
01/30/2020
DISHWASHER LG LDT5678ST
"Installed new drain hose, unit checks ok."
Near Springfield, OH 45502
Brad Anders
Job Details:
01/30/2020
DISHWASHER KITCHEN AID KDTE254ESS2
"Found unit leaking from float switch, tightened switch mount, unit checks ok."
Near Dayton, OH 45458
Tim
Job Details:
01/29/2020
WASHER WHIRLPOOL WFW8740DW
No repair.
Near Dayton, OH 45419
Tim
Job Details:
01/29/2020
WASHER KENMORE 110.448322
Checked unit over found that the tub assembly is worn out. Needs new tub. Not worth repairing due to cost.
Near Beavercreek, OH 45434
Tim
Job Details:
01/29/2020
WASHER WHIRLPOOL GHW9150PW0
Cleared out drain pump. Checks ok.
Near Dayton, OH 45459
Tim
Job Details:
01/29/2020
WASHER LG WM2301HR
Replaced shorted drain pump. Checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock
Near Dayton, OH 45459
Tim
Job Details:
01/29/2020
WASHER FRIGIDAIRE FWX223LBSS
Replaced belt due to being broken and drain pump was leaking water. Checks ok.
Near Dayton, OH 45458
Tim
Job Details:
01/29/2020
DRYER LG DLEX2801W
Cleaned out vent inside dryer so that lint screen would fit properly. Checks ok.
Near Dayton, OH 45431
Tim
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RF260BEAEBC/AA
Replaced parts listed. Checks ok
Near Vandalia, OH 45377
Shaun S
Job Details:
01/29/2020
WASHER FRIGIDAIRE FFLE1011MW2
"tech was able to seal off crack in botoom of tub to allow unit not to leak, customer to let unit dry and tech will follow up with tenant to make sure unit is functionable"
Near Dayton, OH 45459
Tim
Job Details:
01/29/2020
REFRIGERATOR KITCHEN AID KSRG25FKWH04
Adjusted freezer temps and instructed customer to observe. Checks ok.
Near Dayton, OH 45449
Tim
Job Details:
01/29/2020
WASHER WHIRLPOOL WTW4616FW1
Checked unit over found that the unit wouldn’t run through agitation or spin. Needs reprogrammed. Reprogrammed and tested unit. Checks ok
Near Dayton, OH 45431
Tim
Job Details:
01/29/2020
COOKTOP JENN AIR CVEX4370B
Unit needs fan switch and middle big burner and far left burner all unit stopped working after power surge during tornados and caused parts to short out. Need parts replaced. No repair until heating from insurance.
Near Dayton, OH 45459
Tim
Job Details:
01/29/2020
REFRIGERATOR GE GTS18GTHNRWW
Adjusted freezer door seal so that unit would not get condensation around the door. Checks OK
Near Troy, OH 45373
Steve
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA
Unit not making ice. Found frozen drain. Installed drain tube adjusted water line and sealed ext of iceroom. .; used 1 DA97-19898A (DRAIN HOSE) from stock
Near Piqua, OH 45356
Steve
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RF20HFENBWW/AA
Defrost drain is frozen installed heater clip. Tubes are clear; used 1 DA61-06796A (DRAIN CLIP) from stock
Near Englewood, OH 45322
Shaun S
Job Details:
01/29/2020
WASHER KENMORE 110.280628
"found that suspension rods needed greased, grease all rods and supports, rannand chexked out, with customer present, unit checks ok"
Near Tipp City, OH 45371
Steve
Job Details:
01/29/2020
DRYER SPEED QUEEN ADEE9RGS175TW01
Clothes snagging on heater duct cover sharp spines on cover. Replaced; used 1 D500820 (COVER HEAT OUTLET) from stock
Near Troy, OH 45373
Steve
Job Details:
01/29/2020
REFRIGERATOR WHIRLPOOL ED5HVEXVB02
Installed new valve. No signs of leaks.
Near Tipp City, OH 45371
Steve
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RFG298HDWP/XAA
Defrost drain is clogged causing freezer to leak. Cleared drains and cleaned out ice.
Near Troy, OH 45373
Steve
Job Details:
01/29/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TB7
Unit not cooling properly in the garage. Installed garage kit; used 1 5303918301 (GARAGE KIT) from stock
Near Dayton, OH 45414
Kevin
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RFG293HABP/XAA
Installed FZ EVAP coil and dryer found leak going into cabinet non repairable
Near West Liberty, OH 43357
Steve
Job Details:
01/29/2020
WASHER WHIRLPOOL WTW5640XW3
Shifter error. Replaced shifter. Unit running ok; used 1 W10006355 (ACTUATOR) from stock
Near Liberty Township, OH 45044
Steve G
Job Details:
01/29/2020
DISHWASHER BOSCH SHP865WF5N/11
Customer staets that the dishwasher stop in mid cycle. Tech found that the unit does not have proper power. Tech hook up cheater cord to the dishwasher power and unit did come on. Customer is getting out an electrician.
Near Mason, OH 45040
Steve G
Job Details:
01/29/2020
DRYER - ELECTRIC LG DLEX7800VE.ASSEEUS
Installed new door assembly switch door assembly to left-hand hinge install new door hinge that’s OK
Near Englewood, OH 45322
Kevin
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA
Error code 39 ff icemaker cust declined repair
Near Middletown, OH 45042
Steve G
Job Details:
01/29/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBF
Customer states that the unit refrigerator section is not cooling. Found ice blockage in the cold are return Thawed out.
Near Waynesville, OH 45068
Steve G
Job Details:
01/29/2020
REFRIGERATOR KITCHEN AID KFIS29BBMS02
Customer states that the unit is leaking. Found the defrost drain line is clogged. Thawed out and clear out the clog. Cycled.
Near Cedarville, OH 45314
Brad Anders
Job Details:
01/29/2020
DISHWASHER BOSCH SHPM65Z55N/01
"Installed new module, unit checks ok."
Near Dayton, OH 45459
Steve G
Job Details:
01/29/2020
WASHER SAMSUNG WF431ABP/XAA
Customer states that the door boot is rubbing and does smell a burning order. Customer needs a tub job. Gave customer a verbal est of $1200. Customer is not going to repair.
Near Brookville, OH 45309
Shawn H
Job Details:
01/29/2020
WASHER SPEED QUEEN AWN432SP111TW01
"Installed new belt and drain pump. Ran unit to test. All ok. Unit fills, agitates, drains, and spins as it should. ; used 1 38174 (BELT) from stock"
Near Dayton, OH 45426
Shawn H
Job Details:
01/29/2020
REFRIGERATOR GENERAL ELECTRIC PSS25SGMDBS
Installed all provided parts and ran dispenser to test. No more water leaks. All ok.
Near Troy, OH 45373
Steve
Job Details:
01/29/2020
DISHWASHER WHIRLPOOL WDF520PADM3
Control panel is not responding. Need new panel; ordrd 1 W10815819 (console)
Near Dayton, OH 45405
Shawn H
Job Details:
01/29/2020
COOKTOP FRIGIDAIRE n/a
"Upon arrival found power to unit and only a few burners working. Checked and could not find a model number. Model is worn off from drawers underneath rubbing. Unit is a late 60’s early 70’s model. Parts are not available. Unit would need 2 small burners, 2 large burners, and all switches. Age of unit and type of wiring it has it’s not a good repair. Recommend replacement."
Near Vandalia, OH 45377
Shaun S
Job Details:
01/29/2020
WASHER GE WVSR1060G9WW
"upon arrival found that pressure switch hose had come unattached from side of wash tub, tech repaired unit, ran and checked water levels, unit checks ok"
Near Middletown, OH 45042
Steve G
Job Details:
01/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW05
Customer is not getting any ice or water. ;; rqstng P&A on 1 4317943 (icemaker only) and 1 W10238100 (inlet valve) and 1 W10279866 (valve-inlt)
Near Tipp City, OH 45371
Steve
Job Details:
01/29/2020
WASHER MAYTAG MHW6000XW1
Recommend motor control board and door lock. Called warranty company spoke to Kyra. Informed her of the situation with all of the control boards she wants to put the parts in to purchasing to see if it is economical to continue with the repair Friday parts listed for recommended repairWPW10306374 latchWPW10374126 Motor control; saved tckt
Near Vandalia, OH 45377
Shaun S
Job Details:
01/29/2020
WASHER ELECTROLUX EFLS617SIW0
"upon arrival found that unit was giving an error code of E91. upon checking into error code found that code is for a communication error on unit, tech was able to reset unit by unplugging it and rebooting machine, put unit in test mode, unit was functioning upon techs departure"
Near Dayton, OH 45410
Shawn H
Job Details:
01/29/2020
DISHWASHER FRIGIDAIRE PLD2850RDC2
"Upon arrival found unit with water in sump. Started load then canceled to force drain. Unit drained out fine. Put unit through auto diagnostics to test. All functions work in test mode as they should. Have proper voltage to unit and no kinks in drain hose, good siphon loop. Main control isn’t allowing unit to complete the cycle. Unit needs control. ; rqstng P&A on 1 154663005 (control board), states that autho needed"
Near Dayton, OH 45409
Shawn H
Job Details:
01/29/2020
DRYER SPEED QUEEN ADE4BRGS171TW01
"Upon arrival found unit would tumble but no heat. Checked and found thermal fuse shorted open and burnt wire at heater terminal. Repaired wire, replaced thermal fuse and cycling thermostat. Ran to test. Unit heats fine now. All ok. ; ordrng 1 D510701 (HIGH LIMIT THERMOSTAT ) and 1 D511412 (THERMAL FUSE)"
Near Greenville, OH 45331
Kevin
Job Details:
01/29/2020
DISHWASHER GE GDT645SMNES
"The 4 pin connector on the wiring harness that attaches to the turbidity sensor is missing. With help tried to remove connector with pick without success, requires special tools to remove. Talked over with management not worth risk of damaging both wiring harnesses."
Near Dayton, OH 45415
Shawn H
Job Details:
01/29/2020
WASHER KENMORE 110.2110201
"Upon arrival unit was showing cycle complete but clothes soaking wet. Put unit into drain and spin and it got to speed but stalled and lid lock light flashed. Checked for error codes and found F7E1 speed sensor fault, and F7E5 motor unable to reach rpm. Put unit into tachometer verification mode and was unable to get control to sense tub spinning. Checked harness for loose connections and none found. Continuity of harness is good. Verified tachometer on last diagnosis and it registered. Installed known good used actuator assembly and ran tachometer verification again. Control still won’t register tachometer with known good part. Unit needs main control. ; ordrng 1 W10393472 (cntrl-elec(PW))"
Near Arcanum, OH 45304
Kevin
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA
"Replaced parts, checked waterline, silicone and changed board per bulletin. Unit is working properly."
Near Greenville, OH 45331
Kevin
Job Details:
01/29/2020
REFRIGERATOR ELECTROLUX EW23BC71IS8
"Unit is not dispensing water. You can hear voltage coming to the valve but no water. Unit harvested and made ice while here so filter and lines running from that valve are good. Had checked water filter though they say it was just changed with a new one. No complaints of cooling, checked to see if i could find any ice or frost but didnt see any internally. Pulled unit away from wall then seen ice buildup from insulation failure of unit. Water line is frozen. Called techline and documented issue. Case # 83331616 they will contact customer within 10 business days. Called and gave details to Joe."
Near Dayton, OH 45405
Shawn H
Job Details:
01/29/2020
DISHWASHER FRIGIDAIRE FGID2466QF5A
"Upon arrival customer stated that unit isn’t washing dishes well and leaves residue. Checked sump and it is clear of debris. Lower wash arm is split and water isn’t being directed properly. Upper wash arm is also cracked. When running unit in test mode the motor is extremely noisy. Unit needs upper, lower wash arms, wash motor, and seals. ; rqstng P&A on 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154853801 (motor & pump assy) and 1 5304506740 (spray arm) and 1 5304507158 (spray arm), states that autho needed"
Near Dayton, OH 45459
Kevin
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RF267AERS/XAA
Installed new filter head and checks ok
Near Dayton, OH 45414
Shaun S
Job Details:
01/29/2020
WASHER LG WM3670HWA
upon arrival found that unit will not pump water out of machine due to a bad drain pump on unit; ordrng 1 drainpump
Near Covington, OH 45318
Shaun S
Job Details:
01/29/2020
WASHER WHIRLPOOL WTW7300DW0
"upon arrival found that unit needs new washplate, the one in it is stripped out and not washing clothes properly; ordrng 1 W10752283 (washplate)"
Near Greenville, OH 45331
Kevin
Job Details:
01/29/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWB
"Customer claims freezer contents getting frost burnt and contents in frig warming. Upon arrival customers landlord told them to unplug the unit, cause it was making noise, it was unplugged however i determined the fan is going out and fan is turning slowly. Upon removal found one of the fan blades broken pic taken. Pieces not found in unit, inspected drain opening and airway etc. customer claims they havent found any piece. pic taken of fan blade. Will replace fan motor and blade. Also found damage to air diffuser in unit. This unit was purchased in october but tennant moved in November and claims unit never seemed to cool right.; ordrng 1 240362601 (diffuser BOTTOM) and 1 241542001 (deflector) and 1 242077702 (EVAP FAN MOTOR) and 1 242219302 (fan blade)"
Near Dayton, OH 45449
Kevin
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RS25H5111SR/AA
Cleaned out def drain and checks ok
Near Dayton, OH 45419
Kevin
Job Details:
01/29/2020
REFRIGERATOR SAMSUNG RF4267HARSR/XAA
Error code 25 needs a ff fan assy ; ordrng 1 DA97-11704A (FF FANASSY)
Near Xenia, OH 45385
Brad Anders
Job Details:
01/29/2020
WASHER WHIRLPOOL WTW7500GC2
"Installed speaker, connection on user interface is loose not allowing speaker to connect properly, ordered console with user interface.; ordrng 1 W11130341 (console)"
Near Greenville, OH 45331
Kevin
Job Details:
01/29/2020
RANGE FRIGIDAIRE FGEF3058RFA
"Replaced bake heating element. Was broken in two pieces. Put unit into 350F bake function, unit taking extremely long time to heat.... had cookie sheet placed in middle rack, after 20 mins passed still not over 200F on display at least was reading accurately with infrared checker. This unit has a broil, bake and convection element. Broil element reads 14 ohms, convection element 40 ohms and bake 16 ohms which is new. Suspect issue with relay on control board. Measured 240v coming into unit.; rqstng P&A on 1 316419828 (overlay) and 1 5304495521 (CONTROL)"
Near Greenville, OH 45331
Kevin
Job Details:
01/29/2020
DRYER MAYTAG MEDC465HW0
"Replaced parts, put unit back together still making the noise after you put in a load of clothes. Unit runs quiet when empty but put in a little weight it starts to make an intermittent noise. Took video, nothing obvious nothing worn. Only thing left to try is drum replacement.; rqstng P&A on 1 W10899578 (drum), states that autho needed"
Near Kettering, OH 45429
Kevin
Job Details:
01/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00
Found solenoid leaking replace solenoid and checks OK
Near Springfield, OH 45502
Brad Anders
Job Details:
01/29/2020
REFRIGERATOR KENMORE 106.570346
"Installed new optic boards and icemaker, unit checks ok."