Local Reviews
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Tim R.
WASHER LG WM3470HVA Checked unit over found that the cold water valve was leaking. Replaced water valve. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Shawn H.
MICROWAVE GE JVM7195FL1DS Installed all provided parts and ran to test. Unit blew the hvt fuse on first run. Replaced fuse and ran to test again. Unit blew main fuse killing all power. No signs of loose connections or shorted wires. Mag tube/hvt was loud on both runs at first use. Unit needs noise filter with both fuses and capacitor and diode. ; ordrng 1 11QBP0236 (diode) and 1 WB02X20624 (noise filter asm) and 1 WB27X10011 (capacitor)
Tim R.
DISHWASHER BOSCH SHX68T55UC/07 Replaced wash motor due to shorted motor and heater. Tested. Checks ok
Tim R.
WASHER LG WT4970CW Checked unit over found top of transmission broken off and stuck inside agitator. Needs transmission and agitator. No repair.
Tim R.
DRYER LG DLE0332W Replaced rollers. Greased rollers. Checks ok; used 2 4581EL3001E (ROLLER) from stock
Tim R.
DRYER FRIGIDAIRE LEQ2152ES0 "The washer had to be removed out of the closet in order to get the dryer out. Remove washer and checked over dryer. Replaced shorted heating element, cleaned sensor bars and tested. Checks ok. Reinstalled washer. Bill for second man rate for removing washer."
Tim R.
REFRIGERATOR KENMORE 106.535843 Checked u it over found condenser coils were completely plugged up and the unit had boxes jammed in the top of the refrigerator blocking air flow. Cleaned both and ice build up off of air dampener. Checks ok if it continues to act up it will need a new control board.
Shaun S.
COOKTOP LG LRE30453SB/01 Upon arrival found that board that was sent is incorrect tech took pic of board in unit on as quick pic ; ordrng 1 BOARD
Tim R.
WASHER HAIER RWT360BW Checked unit over found that the gearcase was still leaking. Needs gear case and tub assembly. No part available. AHS putting into review for replace per Tom at AHS....
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 Found that unit needs new top ring shavings of plastic in bottom washer ; ordrng 1 TOPRING
Steve M.
DRYER SAMSUNG DV350AEP/XXA01 Unit is noisy during operation. Found seized idler pulley ; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Unit making noise. Fan not running. Found leaking water tube to icemaker. Unit was overflowing. Removed fill tube and wrapped with foil tape to prevent water from spilling out.
Kevin S.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "checked and confirmed board part numbers. Replaced board, made sure all connectors in place. Plugged in unit, not sure about initial startup procedure but unit will sound and lights will go off and on the initial few minutes And act abnormal. Let unit run for 5-10 mins. Then proceeded to remove freezer evap panel. Again put into diagnostics and ran test 40 for cooling. Upon testing various evap fans running properly, compressor humming. During substep 5 for freezer let unit continue for 10 mins. Unit didnt provide a frost pattern during this test.... so i removed out of testing, let unit come back on and cool for 10 mins. under normal cooling mode. Took pics and video, evap only getting partial frost pattern. Suspect leak or low charge on unit, sealed system issue. Also checked top left hinge cover for any broken wires. I did notice installers that had removed the doors to get unit in home had hinge cover smash/pinched the wires, but did not notice
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Customer getting an OE error code. Did check the case brake and check ok. After running several stent. Tech called techline and determined that the case sensor was out. Installed new sensor. Cycled. After cycling the unit the error code came back up and tech called techline and ran thru a couple of checks. Samsung suggest that the main board be replaced if that doesn’t work to replace the wire harness. Unit is 8 years old and after talking to the customer they decided not to repair. ; pckd up 1 DD94-01006A (SENSOR)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Found refrigerator leak in cond coil need to replace coil ; ordrng 1 241785405 (condenser) and 5 5305877995 (compound)s
Steve G.
MICROWAVE THERMADOR 16-11-157 Install new door switch cycled unit work fine for a while then stop working again
Steve G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Install new icemaker fallout unit installed new freezer door gasket and foreign test OK
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Error codes 22 & 25 Fresh Food fan is frosted up ordered new fan and EVAP assy ; ordrng 1 DA96-00681J (EVAP) and 1 DA97-08724N (FF FAN ASSY)
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSRAA 13 Customer had some frost build up on the bottom of the ice maker and ice cubes stuck between the ice room wall and the container. Freed up the ice cubes and did explain to the customer the situation with the ice container and the ice room wall. ;cycled
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Unit needs repaired per IMk bulletin; ordrng 1 DA82-02695A (IMK KIT)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS5 Filter housing is leaking and tubing ; ordrng 4 241503901 (connector-water)s and 1 241964707 (tube-water) and 1 242220119 (tube-water) and 1 242220119 (tube-water) and 1 807931801 (manifold)
Steve G.
DRYER SAMSUNG DV42H5000EW/A3 Customer states the the unit is not heating. Installed new heating element cycled. ; pckd up 1 DC97-14486A (HEATER)
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHC2331PF4 Upon arrival found leak coming from clogged defrost drain. Cleared drain and poured water down to verify it’s clear all ok.
Shawn H.
DISHWASHER FRIGIDAIRE FFCD2413US2A Installed new door skin. All ok.
Shawn H.
DISHWASHER GE GDT695SMJ0ES Installed all provided parts and ran to test. All ok. All functions work as they should.
Shaun S.
OVEN SAMSUNG NE59J7850WS/AA "Removed and replaced relay board on unit, ran and checked both bottom and top ovens, unit checks ok"
Shaun S.
DRYER GE GTD43EAS2JWW "Upon arrival found that unit had debris in drum and in blower wheel , tech took apart unit and pt out all debris unit checks ok"
Shaun S.
RANGE WHIRLPOOL RBS245PDB12 "Pulls oven from wall and repaired grounded out wiring, ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Replaced parts,checked made sure drawer was opening Nd closing properly. Unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Replaced parts... dispensed water for a couple of minutes and cycled icemaker till it called water. Checked for any leaks none. Advised customer wife to have husband check again when he comes home after letting unit make a couple of batches of ice. Unit checks ok.
Kevin S.
WASHER MAYTAG MVWB880BW0 "Replaced parts, overall didnt need to use new rotor and stator, will return parts. Put unit into a drain and spin at both low and at max speeds. checked unit in a normal wash, fill and agitated ok. Unit completed without issue."
Kevin S.
RANGE SAMSUNG NE59M4320SS/AA "Replaced burner elements. Plugged in unit and checked to make sure hot indicator light was off before proceeding to check and heat the burners. Light was off.... checked burners, light came on. Unit checks ok. Showed customer."
Kevin S.
WASHER WHIRLPOOL WTW8500DC2 "Replaced lid lock. Checked function of lock several times, then proceeded to put unit into quick wash. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF7 Adjusted the damper into ff section and told cust to try not to block air flow in the ff section
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RS25H5000SR/AA Unit needs main brd inverter brd and IMk not economically to repair
Kevin M.
REFRIG/SIDE-BY-S FRIGIDAIRE FFHS2622MS3 Sealedsystem issue not economically to repair
Kevin M.
REFRIGERATOR HOTPOINT HSS25IFMBWW Installed new water reservoir and checked OK
Kevin M.
REFRIGERATOR KENMORE 2536179210D Unit needs def timer and drain ferrule spoke to Tara and declined repair
Brad A.
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Found wiring coming from control to icemaker does not have continuity, this makes the icemaker no5 repairable."
Brad A.
REFRIGERATOR SAMSUNG RF4267HARS/XAA Found ice doubled up in the tray. Found error code for open ice tray heater. Replaced icemaker. Unit checks ok.; used 1 DA97-07365G. (PW) (IMK) from stock
Brad A.
WASHER AMANA NTW4605EW0 "Found transmission seized in unit, it will not separate to replace transmission, called AHS, talked to Kendall, unit is being put into options.authorization number (100kngp)"
Brad A.
WASHER LG WT1901CK Customer claims unit will randomly not spin out sometimes. Was not able to find anything wrong with the washer. Unit checks ok. Called rent a center to let them know. Talked to Jessica.
Brad A.
MICROWAVE WHIRLPOOL WMH73521CS-5 "Installed new main PCB, unit checks ok."
Brad A.
DISHWASHER KENMORE 13922K012 Deductible 75 collected.Found hose clamp broken from motor rubber hose causing unit to leak. Replaced clamp. Unit checks ok.
Brad A.
DRYER - ELECTRIC WHIRLPOOL WED9600TW0 Found unit giving f01 error code. Needs new main control. Customer does not want to repair.
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new led lighting. Unit operating ok.
Steve M.
DISHWASHER GE GDT655SMJ5ES Install parts listed top rack is operating and functioning properly
Steve M.
WASHER MAYTAG MVWB835DW3 Installed new console assembly and recalibrated washer.
Steve M.
WASHER MAYTAG MVWB880BW0 Installed new OUTER tub and hub.5.5 yrs old
Steve M.
WASHER MAYTAG MHWE450WW02 Unit is noisy. Found rear bearing is going out. Rear tub is 437. too expensive for repair. Customer declined repair.
Steve M.
DRYER SPEED QUEEN ADEE9RGS175TW01 Unit not drying clothes properly. Eco dry and small loads on auto sensing not drying.. recommend larger large with eco dry turned off
Steve G.
ELECTRIC RANGE FRIGIDAIRE LGEF3046TFG After removing every gray wire that goes from burner to hot surface light the hot service light still stayed on technician was still getting 120 V off the gray wire to each burner except the warmer burner when wires are disconnected from the burners you should not get 120 V on the gray wire spoke to Bob at techline we had master tech on the phone as well figured out that where The two wire harness come together apparently interference was giving the gray wire voltage removed/separated the wire harnesses unit started working properly return all parts to office
Steve G.
WASHER KENMORE 110.2713241 Install new main board calibrated unit did short cycle test OK
Steve G.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 "Denmark’s, techline File number 83064086Spoke to techline installed new dispenser shoot with paddle noticed as installing the new part that the unit was bowed out around the dispenser and below the dispenser area call Techline did a video chat manufacture is replacing the unit they will call the customer within the next 10 business daysTech did install new dispenser assembly"
Steve G.
REFRIG/SIDE-BY-S FRIGIDAIRE FPHG2399PF0 Installed new board. Did bring the fan and the bi-metal just in case if needed it. Both of those two items did check out ok. ;cycled unit test ok.
Shaun S.
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ "Removed and replaced fill tube kit on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER LG DLEX9000V "Removed and replaced part on unit, ran and checked out, unit checks ok"
Kevin S.
RANGE FRIGIDAIRE LFEF3017LBD "Replaced all switches. No more popping or arcing, all elements heating ok. Showed customer. Unit checks ok."
Kevin S.
DRYER SPEED QUEEN ADE3SRGS173TW01 "Customer claims unit one evening continued to run through the night, the timer knob was still sitting at cooldown. Unit however at this time is also not heating. Found heating element open. Replaced with truck stock. Unit is heating and advancing on timer ok. Unit checks ok.; used 1 964P3 (HEATER) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL GB2SHTXTB00 Found unit running no refrigerant has a sealed system leak non repairable called AHS-Megan-133MSZL- they will get back with cust within 2 business days
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS3R5ESB3 Water line in the door was frozen up replaced water line
Kevin M.
REFRIG/SIDE-BY-S KITCHEN AID KSRJ25CNST00 Found compressor locked up called John @Hansbarger- for a replacement -
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Angela @ AIG wiring issue in the cabinet non repairable they will contact cust
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18L4JW9 Def timer stuck in def needs new timer; used 1 215846604 (TIMER) from stock
Brad A.
WASHER MAYTAG MVWB835DW3 Found water valve thermistor not reading water temperature properly causing unit to error. Installed new water valve. Unit checks ok.; used 1 W11165546 (WATER VALVE) from stock
Brad A.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA "Found several cracks behind ff evaporator, spoke to Armando on Techline, they took video and pictures. They have concluded that the unit is not repairable. (Reference #7003411190) Called Lowes, spoke to Jerry, informed him of the issue."
Brad A.
RANGE FRIGIDAIRE PLCF489CCC Found left front burner valve not igniting burner properly. Needs new valve. Customer does. It want to repair.
Steve M.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Fresh food evaporator completely frozen over. Unit needs new defrost sensor fan assembly.; ordrd 1 W11087438 (FAN ASSEMBLY )
Steve M.
DRYER SAMSUNG DV45H7000EW/A2 Unit very noisy during operation.. found front and rear rollers seizes and rubber flaking off. All making noise. Drum hard to spin. Installed new rollers. Unit operating ok. Recommend dryer vent cleaning service to be done.2 yrs old; ordrng 4 DC97-16782A (PLASTIC SUPPORT (TS))s
Brad A.
DRYER - ELECTRIC WHIRLPOOL WED9600TW0 "Installed new heating element that the customer purchased, no warranty provided. Unit checks ok."
Steve M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Icemaker is still freezing up on waterline. Need to install additional gasket and thermistor; ordrd 1 5303918775 (THERMISTOR ) and 1 5303918784 (AIR HANDLER KIT)
Steve M.
MICROWAVE GE PEB7227SL1SS Door won’t open. Found broken door lever. Replaced lever. Door works ok; ordrng 1 WB10X27075 (DOOR LEVER (TS))
Steve G.
DRYER KENMORE 110.6120201 "Unit is in the laundry room and approximately 12 years oldUnit does not always start, once it goes going it does stay running. When the customer does touch the timer the unit stops. ; rqstng P&A on 1 1111 (TIMER) and 1 2222 (MOTOR) and 1 3333 (BLOWER WHEEL)"
Steve G.
DISHWASHER SAMSUNG DW80J7550UG 01 Install new lower spray arm did find out from customer spouse that she is having additional issues Tech needs to contact Techline and possibly order additional parts; ordrng 1 1111 (WATER WALL MOTOR) and 3 2222 (WATER WALL LOCKING TABS ROUND)s and 1 3333 (ROUND WATER WALL MOTOR ASSEMBLY LOCKING TAB ABOUT 3 INCHES IN DIAMETER)
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Thawed out and installed new ice maker and sealed the ice room. Cycled ice maker. ; ordrng 1 DA81-05595ATS (SEALANT) and 1 DA97-15217DTS (ICE MAKER )
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Ever talking to Samsung Techline I need the case sensor not to break where the main floor those two parts return to office; schdld next appmnt for 10/21 MON !
Shaun S.
REFRIGERATOR/TOP GENERAL ELECTRIC GFD28GBLETS Still received incorrect part notified Chris on situation ; saved tckt
Shaun S.
DRYER SAMSUNG DV5451AEW/XAA Found that relay on board stuck closed providing power to motor continues to run even when board not powered on ; ordrng 1 MAINBOARD
Shaun S.
RANGE WHIRLPOOL RBS245PDB12 "Upon arrival found that unit has a bad bake element, customer tried changing them selve with no luck, wiring has fallen into back of oven for element and cannot b reached, tech needs oven cart for repair ; ordrng 1 OVENCART"
Kevin S.
WASHER MAYTAG MVWX655DW1 "Put unit into diagnostics. Unit passed without error codes however, during spin out test from both diagnostics and drain and spin mode unit is spinning erradict. Unit was draining just fine, customers friend claims unit act like it had all kinds of issues, but only issue i find at hand is spinning out properly; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Lower icemaker arm snapped off. Showed customer how to shut off through control. Removed arm off stock IM and replaced with customers, please order IM shutoff arm part and i will install on TS part. No need to schedule apt for customer. Unit checks ok.; ordrng 1 DA61-05435A (iCEMAKER SHUTOFF ARM)"
Kevin S.
DISHWASHER FRIGIDAIRE FGHD2465NF0A "Customer claims detergent door of dispenser will not open during wash cycle. They have been manually just adding soap on the door. Ordering new dispenser, customer ok on estimate. ; ordrng 1 5304507354 (dispenser)"
Kevin S.
COOKTOP GENERAL ELECTRIC JP3030DJ4BB Found infinite switch for front right large burner damaged. Will replace switch and wiring harness. Unit is a GE cooktop; ordrng 1 WB18X32535 (WIRE HARNESS INFINITE RT) and 1 WB18X32558 (WIRE HARNESS MAINTOP RT) and 1 WB24X22341 (infinite switch)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Auger motor not activating ordering main & user interface brds and auger motor ( cust stated Frigidaire was going to replace the unit.; ordrng 1 241816602 (motor-auger) and 1 5304510307 (MAIN BRD) and 1 5304513303 (USER INTER)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSEA Dispensers and control board or not communicating need to be replaced; ordrng 1 242058229 (user interface) and 1 242270102 (module) and 1 5304508721 (MAIN)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2622MS3 Temps are ok at this time but the have unit turned up all the way needs new sencors and cont brd; rqstng P&A on 1 5303918341 (control)
Brad A.
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Found motor making loud noise, drain pump not turning with proper voltage applied. Tub seal leaking. Ordered seal, drain pump, and motor. Located in the kitchen. Manufactured 2013.; rqstng P&A on 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154827601 (gasket) and 1 154853801 (motor & pump assy) and 1 A00126401 (pump assembly)"
Brad A.
REFRIGERATOR KENMORE 795.72053.117 Found freezer door gasket allowing air leakage. Ordered new gasket.; ordrng 1 UNKNOWN (FREEZER DOOR GASKET )
Tim R.
REFRIGERATOR FRIGIDAIRE THI18S3W Checked unit over found that the condenser fan and evaporator fan were making noise. Found condenser fan rubbing. Adjusted fan. Checks ok evaporator fan was hitting ice build up. Cleared ice and cleaned drain . Checks ok
Tim R.
REFRIGERATOR GE GSH22KGMBBB Replaced main control and heater. Cleared ice build up in freezer. Dispenser door wasn’t dispensing water because it was frozen. Instructed customer to let refrigerator dethaw for 24-28 hrs and dispenser would work again. AHS NOT REPLACING DOOR.
Tim R.
MICROWAVE WHIRLPOOL MH1170XSS0 Checked unit over found that the bottom of the microwave for broken so unit wouldn’t close. Needs new door. No repair due to cost putting into options.
Tim R.
REFRIGERATOR LG LFXS24566S Replaced auger checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FRS6LF7JS0 Checked unit over found that the compressor was locked up and wouldn’t run. Needs new compressor. Not worth repairing. No repair.
Tim R.
REFRIGERATOR MAYTAG MFF2558VEW2 Checked unit over found that the wire harness had pulled out of the icemaker. Reattached securely. Checks ok
Tim R.
WASHER LG WM2487HWM Replaced drain pump. Checked ok stacked unit.; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
DRYER LG DLE7177WM Removed Greased and oiled rollers and idler‘s. Checks OK
Tim R.
DISHWASHER SAMSUNG DW80K7050UG/AA "Checked unit over and found that the wash motor was not running unit had power going to wash motor but it would not run. In water was leaking around wash motor and sump area. Customer said unit had been running for hours at a time before it completely shut down. Needs motor, sump, and main control. Not worth repairing.; rqstng P&A on 1 DD82-01313A (SUMP) and 1 DD82-01314A (MOTOR) and 1 DD82-01337A (MAIN CONTROL), states that autho needed"
Steve M.
REFRIGERATOR FRIGIDAIRE FPHB2899LFB Unit not cooling properly due to faulty defrost thermostat. Installed new thermostat and defrosted unit. Fridge is cooling properly.; used 1 808062701 (DEFROST THERMOSTAT) from stock
Steve M.
WASHER WHIRLPOOL WFW95HEDW0 F3E1. Installed new pressure sensor. 3.5 yrs old in laundry ; used 1 W10448876 (SWITCH) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Found icemaker fill tube frozen. Unit had a mis installed gasket kit. Reinstalled new kit. Unit operating ok3 yrs old in kitchen; used 1 5303918784 (AIR HANDLER) from stock
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 Unit won’t lock door. Installed new door lock. ; used 1 DC64-00519D (LOCK) from stock
Steve M.
DRYER SPEED QUEEN ADE3SRGS175TW01 Unit not heating and heater vent gourd discoloring.. installed new heater and vent gourd. Also performed service bullitin FB18-28R1 for heater duct noise. Unit running ok; used 1 D500820 (COVER HEAT OUTLET) from stock
Steve M.
DRYER HAIER RDE350AW Dryer will not start. Rear of drum broke causing rear mount to come off. Drum fell down shorting heater element and broke motor electrical connector ; rqstng P&A on 1 WD-4550-095 (MOTOR) and 1 WE01X27988 (DRUM FLANGE ) and 1 WE11X27362 (HEATER ELEMENT ) and 1 XXX (DRUM ASSEMBLY )
Steve G.
DRYER - ELECTRIC LG DLE7200VE Customer states that the unit is not turning on. Found only 120 to one side of the outlet. Going across the two hot legs not getting any power at all. Customer to call electrician in. Did advise the customer that once he has proper power we can come back out and see if any other issues are with the dryer. Customer has 30 days for the service call fee.
Shawn H.
RANGE - ELECTRIC FRIGIDAIRE FES366ECB Checked unit and found crack/impact on the right hand side. All burners work as they should. Unit just needs glass top. Customer to think on repair and call in.
Steve G.
REFRIGERATOR KITCHEN AID KFIS20XVMS2 "Customer states that the unit is not cooling. Display would not respond to any commands. Unit is cooling at all, and we have to get these board in before we can see if there are any other issues. Unit is in the kitchen and is around 10 years old. Not a good repair.; rqstng P&A on 1 1111 (DISPENSER BOARD NLA) and 2 WPW10830055 (GREY DOOR GASKETS)s and 1 WPWPW10312695 (MAIN BOARD)"
Steve G.
WASHER HOTPOINT HTW240ASK4WS Customer states that the unit will not agitate. Found oil all over the base of the unit. ; ordrng 1 GEWH01X27538 (BELT) and 1 GEWH05X25036 (SHIFTER) and 1 GEWH38X27335 (TRANSMISSION) and 1 GEWH43X26845 (AGITATOR) and 1 WH03X28859 (PULLEY)
Shawn H.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Installed all provided parts and ran to test. All ok ice maker gets water flow to it.
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Found that the case break was OK and also did not need the main board spoke to Techline found at the case sensor is out tech to locate part part number DD94 Dash 01006 Adam; schdld next appmnt for 10/18 FRI !
Shawn H.
RANGE GE JGBS23GEV6WH "Checked u and found igniter getting proper voltage (121vac). Drawing 3.3 amps. Gas valve will not open. Unit needs another gas valve. ; ordrng 1 WB19K31 (valve,safety(PW))"
Shaun S.
MICROWAVE LG LMV1680WW "Upon arrival removed and replaced transformer on unit, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR LG LSXS26366S/00 "Upon arrival found that imk was not producing ice, tech pulled imk to look for jam found none but upon reinstalling imk unit took off and cycled through, customer to watch unit through rest of day to see if contacted to work if not will call in for replacement, tech gave customer est for repair"
Shawn H.
DISHWASHER MAYTAG MDB8969SDM0 "Upon arrival found left hand side track broken ant welds. Unit will need both tracks. Ran unit in diagnostics to test for error codes and operation. When running unit through diagnostics it began to leak from the left side. Found door seal and sweep damaged. Unit needs tracks, door seal, and sweep. ; ordrng 1 W10300924 (door seal) and 1 W11259785 (track(LH)) and 1 W11259786 (track(RH)) and 1 WPW10497235 (seal)"
Shaun S.
DISHWASHER KITCHENAID KDTM354DSS4 Upon arrival remove and replaced wheels all around bottom basket unit checks ok
Shaun S.
REFRIGERATOR FRIGIDAIRE FRT21HS6JW0 "Upon arrival found that fan motor was not running due to blockage of ice in blade, cleared motor checks out ok"
Kevin M.
REFRIGERATOR WHIRLPOOL GI7FVCXY00 Installed new water valves thawed out reservoir and checks ok
Kevin S.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Upon arrival found freezer temps around 13F and frig around 55F. Unit still not cooling properly.
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 Customer has issues with lid lock not working at times. Replaced lid lock with truck stock. Unit checks ok.; used 1 203504 (LID LOCK) from stock
Kevin S.
RANGE KITCHEN AID KFDD500ESS "Called hansbargers, talked with Marlise. Was informed that indeed the customers are to receive 2 replacement knobs free of charge from Kitchenaid being sent through the mail. Im directed to return these knobs back to ASI for return."
Kevin M.
REFRIGERATOR WHIRLPOOL WRB119WFBM00 Cont brd not going into def replaced brd and got okd per Neil
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit has visible wear on both top cover and balance ring. Per bulletin FB19-1R1 replacing three parts noted.; ordrng 1 203968 (TUB COVER) and 1 39122 (gasket,washtub) and 1 39837 (BALANCE RING) and 1 7193P (INNER BASKET)"
Brad A.
OVEN WHIRLPOOL RB787BH2BB Deductible 100 collected.Found 240 outlet for the range missing one leg. Only 120 coming through on one side. Outlet needs to be repaired by electrician.
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Unit needs repaired per IMk bulletin
Kevin M.
REFRIGERATOR HOTPOINT HSS25IFMBWW Water reservoir is cracked; rqstng P&A on 1 WR17X10734 (water tank assm)
Kevin M.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Installed new control brd
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Installed new control, icemaker, drain hose, and clips, unit checks ok."
Brad A.
WASHER FRIGIDAIRE FFLE3911QW0 Installed new drain pump. Unit checks OK
Brad A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found rack adjuster broken. Installed new adjuster. Unit checks OK.; used 1 W10712394 (ADJUSTERS) from stock
Tim R.
WASHER SAMSUNG WA52M8650AV/A4 Checked unit over found agitator loose and making noise along with leaving shavings of dirt in washer. Removed agitator and cleaned tightened down agitator and tested. Checks ok.
Tim R.
DISHWASHER WHIRLPOOL WDF320PADT2 Checked unit over found unit wasn’t draining properly. Replaced drain pump. Checks ok; used 1 W10348269 (DRAIN PUMP) from stock
Tim R.
WASHER SAMSUNG WA50K8600AV/AA Replaced main control and tested. Checks ok.
Tim R.
WASHER MAYTAG MAV7551AWW Checked unit over found that the unit wasn’t advancing. Fixed timer. Checks ok
Tim R.
REFRIGERATOR AMANA AFF2534FEB1 Replaced main control and start device. Checks ok
Tim R.
REFRIG/SIDE-BY-S FRIGIDAIRE SS-86P Checked unit over found that the unit compressor is running but not cooling. Parts NLA customer still wanted a couple to fill with Freon. Quoted him 300 just to fill no guarantee it will continue cooling even when filled.
Tim R.
DISHWASHER LG LDP6797BD Replaced door latch checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replaced ice maker unit checks OK; used 1 DA97-15217B (ICE MAKER) from stock
Tim R.
MICROWAVE GE JVM1441WH01 Replaced stripped door handle. Checks OK
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814QW0 Needs new control box and control. Replaced control. Checks ok.
Tim R.
DRYER MAYTAG MEDX500XL0 Checked unit over found shorted main control. No repair due to cost
Tim R.
DRYER SAMSUNG DVE52M8650V/A3 Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFCD2418US1A "Replaced door seal due to crack still leaking around tub unit also leaking from motor. Needs motor, seals and tub assembly. ; ordrng 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154844301 (motor & pump assy) and 1 5304502974 (tub assy)"
Steve M.
WASHER GE WCVH4800K2WW Test ran unit. Found vent shroud touched drive motor causing noise. Everything checks ok4.5 yrs old
Steve M.
WASHER GE WCVH4800K2WW Installed new door lock. Unit operating ok
Steve M.
RANGE SAMSUNG NX58H5600SS/AA Display not working. Entire wire harness is damaged. Harness is N/A.
Steve M.
RANGE GE JB645DK3BB Broken glass top. Kent at Lowe’s deemed the unit uneconomical for repair due to high cost of glass top WB62X26649 530.701.3 yrs old in kitchen
Steve M.
REFRIGERATOR BOSCH B21CT80SNS Unit not making ice. Cannot force cycle. Called techline. Reset unit and force cycled unit. Now operating ok
Steve M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Right hand side of freezer drawer starting to frost up. Found corner of cabinet with a protruding dimple causing gasket not to seal properly.. adjusted cabinet slightly so gasket seals properly.If problem persists may have to order a new door and gasket for the freezer
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Installed new damper. Unit cooling properly
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Unit freezing fresh food compartment. Installed new temp blend door/ gasket. Unit is operating properly and no air leaking past into air tower ; ordrng 1 5304508008 (GASKET (TS))
Steve M.
WASHER SPEED QUEEN AWN43RSN115TW01 Checked unit over. Not locking properly installed new latch strike. Test ran Everything checks ok. ; ordrng 1 203573 (LATCH (TS))
Steve M.
DRYER SPEED QUEEN ADE3SRGS175TW01 Unit is not heating due to open heater element coil; ordrng 2 D510329P (HEATER )s
Steve G.
REFRIGERATOR SAMSUNG RF23J9011SG/AA Install all the parts that Samsung recommends because I do not have an upgrade kit for this style new drain heater new main board icemaker upgraded icemaker clips and sealed all the way around the ice room so I called icemaker that’s OK
Steve G.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA 03 Installed new water filter housing cycled water and ice test OK
Steve G.
MICROWAVE GE JVM1540DM1BB "Customer states that the turn table motor does not turn, vent fan is out. Unit is heating. Unit is in the kitchen. 12 years oldSpoke to Rodney. Unit is a pre existing condition . Per the customer the unit has been acting up for a while now."
Steve G.
DRYER WHIRLPOOL WED94HEXR1 "Customer states that the unit is loud. Installed new idler pulley, cycled these ok. ; pckd up 1 W10837240 (idler pulley)"
Steve G.
RANGE SAMSUNG NE59J7630SS/AA Installed new right rear burner cycled unit test OK
Steve G.
WASHER WHIRLPOOL WTW5000DW0 Installed new gear case calibrated unit cycled unit with water Jack for leaks no leaks were found test OK
Steve G.
RANGE WHIRLPOOL WFG231LVS0 Customer states that the bake is not working. ; ordrng 1 W10918546 (igntr-oven)
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 Customer states that the wire to the middle drawer came off the track and started to Frey. ; ordrng 1 1111 (RIGHT DOOR REF GASKET.) and 1 DA97-13780A (RAIL ASSY.)
Steve G.
REFRIGERATOR GE PGCS1PJZASS Customer states that they open up the unit and it was warm on the top and bottom. Tech did verify that the unit did have power out of the board to the compressor. Customer needs compressor with inverter board. Wr87x10111 416.82Wr49x10283 124.08;;;;;;;;;;Per Vonne at HBW they are looking into the repair or replacement. She could not give me an answer even though she is in the replacement department. They will supply the parts per Vonne.; saved tckt
Shawn H.
WASHER SAMSUNG WF45K6500AV/A2 "1C water level pressure, AC6 communication error, ddC door open tc4 thermistor codes present. When running diagnostics 3c2 no spin code appeared. Ran unit in test mode and it will not spin. All valves work and drain pump works in test mode. Noise was from the water valve hammering with pulsating voltage to it. Tested stator and it ohms out good. No loose connections. Unit needs main control and inverter. Customer may have a Lowes extended warranty and will call in if they find out. Collecting service fee for now and gave estimate."
Shawn H.
REFRIGERATOR GE GSE25HGHKHWW Checked unit and found noise coming from water valve. Customer does not have water hooked up and ice maker was on. Ice maker calling for water and turning valve on. Shut ice maker off and advised customer. Cover for lens in dispenser isn’t missing. Unit does not have a lens for the led light. All ok.
Shawn H.
REFRIGERATOR ROPER RT14BKXSQ00 "Upon arrival found freezer door not closing fully. Gasket is good, door hinges and alignment is good. Door was hitting on a wire rack in the freezer keeping the door open. Found a roll of meat behind rack keeping it forward. Repositioned items in freezer and door closes fully now. Advised customer on loading of freezer. All ok otherwise. Ok for service fee per Tara."
Shawn H.
DRYER - ELECTRIC KENMORE 402.8903201 Checked unit and found belt broken. Cleared unit of lint and replaced belt. All ok unit runs and heats fine now. ; used 1 6602-001655 (DRYER BELT) from stock
Shawn H.
RANGE LG LRE30757ST/01 Checked unit and found wires at bake element shorted from previous repair. Also found harness for warming drawer damaged. Unit will need harness from relay board to warming drawer element. Ran unit in bake to 425 to test. Unit heats fine and within 15 minutes. ; ordrng 1 6877W1N024B (HARNESS) and 1 6877W1N025B (HARNESS)
Shawn H.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Upon arrival found some water leakage from air tower area. Drain is clear and not clogged. Air tower is cracked and not sealing against liner below. Unit needs air tower. Customer has had several service calls for this issue from other services and isn’t happy with unit, customer is wanting unit replaced. Advised customer to contact warranty company in regards to this. Please order air tower. ; ordrng 1 W11126274 (air-tower)"
Shawn H.
WASHER KENMORE 110.2070299 "Unit is 20 years old in laundry closet. Upon arrival found unit with standing water in it. Checked and found lid switch shorted open. Jumpered lid switch to test spin and drain. Unit drains and spins out fine when lid switch is jumpered. Unit needs lid switch. Also found the dog agits worn causing poor washing. Replaced agits. Please order switch. ; ordrng 1 WP3949238 (switch-lid), used 1 80040 (DOG AGITS) from stock"
Shaun S.
DRYER SAMSUNG DV210AEW/XAA "Upon arrival removed and replaced blower wheel on unit, ran and checked out, unit checks ok"
Shawn H.
WASHER FRIGIDAIRE FWS777GHS0 Checked unit over and found spring adjuster for left rear missing allowing tub to shift in spin. Unit needs adjuster. ; ordrng 1 5303212877 (insert adj. )
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHB2866PF3 "Removed and replaced both rails on right and left side of freezer, unit checks ok"
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW01 "Replaced timer part, put unit into a light load, unit filled, agitated and then drained and spun out. Timer is advancing properly. Unit checks ok."
Shaun S.
REFRIGERATOR FRIGIDAIRE FDBN2750SS4 "Removed and replaced damper and seal on air tower, ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR AMANA ABB2224BRM00 "Upon arrival unit has been unplugged for 24 hrs.... went ahead and plugged in watt meter. Unit is running steady at about .57-.6 amps or around 55-60w. Unit compressor Does start and pulls a couple of amps within 2-3 seconds appears running, condenser fan and evap fans running. Customer issue unit started just warming up since 4-5 days ago. Compressor is an embarco em3y60 measure windings of 5/7/12ohms. Checked ptc relay and capacitance of start device 11.4uf. Appears unit has a leak in the system.
Kevin S.
REFRIGERATOR SAMSUNG RF4289HARS/XAA "Replaced door switch/hinge assembly. Made sure auger motor is working properly. Still not sure if unit is making ice at this time, however i did cycle icemaker and did hear it fill with water."
Kevin S.
RANGE FRIGIDAIRE LFEF3017LBD "Customer issue with a couple of burner infinite switches sparking, one actually smoking. Removed all access panels. Checked whole wiring harness, checked connections at the burners, the cord and outlet all looked ok. Will look to replace all infinite switches.; rqstng P&A on 2 316436000 (switch,infinite sm)s and 2 316436001 (switch,infinite lrg)s"
Kevin S.
DRYER ELECTROLUX EFME627UIW0 Customers light bulb was found in load of laundry apparently had fallen out and got caught and ripped the wires off before connector. Remaining harness looks ok. Pic attached.; ordrng 1 5304521399 (LAMP ASSEMBLY)
Kevin S.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Upon inspection customer unit was leaking water from back. Noted some damage to flooring customer is ok at this point. Took pics of everything. Customer husband and i troubleshoot valve assembly is indeed leaking from IM green fill line from insert of valve assembly. Video was taken of the leak... after manually cycling the icemaker. System says i have one of these on my truck stock but i do not see it. Cross referenced against other part numbers. Ordering one valve assembly and im fill tube.; ordrng 1 241850615 (s/a i/m tube and i) and 1 242252702 (valve)
Kevin M.
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 Control brds needs replaced and one is NLA cust not going to repair
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF2 Adjusted water flow and replaced IMk and checks ok; used 1 241798224 (IMK) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS26R4AB5 Wiring in cabinet is shorting out causing unit to intermittently run -Diane- at AHS-Auth# 107DDML
Kevin M.
REFRIGERATOR KENMORE 10659567990 Installed new filter housing and no leaks and checks ok
Kevin M.
REFRIG/SIDE-BY-S KENMORE 79571089015 DISP door was stuck open adjusted and checks ok
Kevin M.
REFRIGERATOR AMANA ABB2224BRW00 Tightened the door handle mail cust a receipt
Brad A.
WASHER WHIRLPOOL GHW9150PW0 Installed new micro computer and pressure switch. Unit checks ok.
Kevin M.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA Installed the def heater and ff fan motor and checks ok
Brad A.
DISHWASHER TAPPAN TDB210RFS4 Deductible 75 collected.Found dishwasher working properly. Leak was due to plumbing under the sink. Unit checks ok.
Brad A.
DISHWASHER AMANA ADB1100AWW3 "Found obstruction in drain pump, removed obstruction drain pump working properly. Found drain hose packed full of food not allowing water to pass. Cleaned out drain hose. Unit checks ok. Total amount approved by Phil Keller."
Brad A.
DRYER - ELECTRIC AMANA NEC3120FW0 Found necklace wrapped around blower wheel shaft. Removed necklace. Unit checks ok. Amount approved by Rent A Center.
Brad A.
DRYER - ELECTRIC WHIRLPOOL WED9600TW0 "Found heating element open, customer wants to repair his self."
Brad A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found icemaker not cycling properly, ordered icemaker.; ordrng 1 WPW10300024 (icemaker)"
Brad A.
REFRIGERATOR GE CWE23SSHNSS "Found water not passing through filter housing properly, ordered manifold and water valve.; rqstng P&A on 1 WR02X13684 (filter manifold) and 1 WR57X27517 (valve double iw asm), states that autho needed"
Tim R.
ELECTRIC RANGE FRIGIDAIRE FGEF3035RFA Outer door glass shattered well unit was running through self cleaning. Replace door last checks OK
Tim R.
DISHWASHER GE GSD3200J00BB Checked unit over found everything functioning properly. Called AHS for second opinion because customer doesn’t think it’s doing what it suppose to do. AHS SENDING A SECOND OPNION OUT TALKED WITH GWEN.
Tim R.
REFRIGERATOR KITCHEN AID KSSS36QTB00 Replaced fill valve and tested for leaks. Checks ok
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 Replaced control and door lock and cleaned out drain. Checks ok; used 1 DC64-00519D (LOCK) from stock
Tim R.
DRYER SAMSUNG DVE50M7450W/A3 Replaced heating element. Checks ok; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESR Checked unit over found that the refrigerator had ice up and that the linear has two huge cracks in it that run across the back wall is not repairable. Icemaker and refrigerator freezing up due to cracked linear. Talked to HBW Gabriela in purchasing gave us authorization for a no repair due to different issue. No deductible-collected. Auth#466844449668
Tim R.
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced shorted wash motor. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Replaced leaking ice maker and cleared ice build up around auger. Checks ok; used 1 243297609 (IMK) from stock
Tim R.
DRYER SAMSUNG DVE50M7450W/A3 Replaced shorted heater. Checks ok.; used 1 DC97-14486A (ELEMENT) from stock