Local Reviews
Powered by Fluid LOCAL
Kevin M.
REFRIGERATOR SAMSUNG RF26J7500SR/AA Unit needs repaired per ice maker bulletin cust going to think about repair
Kevin M.
REFRIG/SIDE-BY-S ROPER RT18BKXSQ00 Unit needs def brd and bimetal called Tara they are going to replace the unit just bill for service call
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDPWW/AA Installed parts per IMk bulletin and took pictures as I went
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHI2131QP3 Installed evaporator coil and dryer and recharged unit checks OK call customer will take 24 to 48 hours to get stabilized down to normal temperatures
Brad A.
WASHER WHIRLPOOL WFW5620HW0 "Customer stated that they think there could be a leak, tested unit, found no leaks, unit checks ok."
Kevin M.
REFRIGERATOR KENMORE 25344509600 Installed new filter housing and checks OK
Brad A.
WASHER SAMSUNG WA40J3000AW/A2 "Installed new main PBA, unit checks ok."
Brad A.
DISHWASHER BOSCH SHE3AR52UC/20 "Unit would not drain, found drain pump connector not making good contact, repaired connection, unit is working properly."
Brad A.
WASHER LG WM3670HVA Found water line connected to washer leaking on the floor. Informed customer to have plumber replace valve and water line.Unit checks ok.
Tim R.
WASHER MAYTAG MVWB765FW1 "Checked unit over found tub shaking all over the place along with loud squealing. Found outer tub leaking around shaft of gearcase. Unit needs new gearcase and outer tub. Multiple led are dim and doesn’t always show numbers. Needs display. ; rqstng P&A on 1 W10512161 (tub asm) and 1 W10811956 (GEARCASE ) and 1 W11135393 (overlay), states that autho needed"
Tim R.
WASHER WHIRLPOOL LSR8233EQ1 "Checked unit over and found that the unit would run for about three minutes and then the motor would get hot in the gearcase would stop turning in the motor would eventually shut down unit needs a new transmission and motor due to transmission locking up and burning out motor. Unit is 15 to 20 years old in the laundry room; rqstng P&A on 1 3360630 (sub 3360629) and 1 661600 (sub 389248), states that autho needed"
Steve G.
DRYER SAMSUNG DV45K6200EW/A3 Customer states that the unit is not starting up. Unit will not start up. ; rqstng P&A on 1 1111 (MOTOR BLOWER WHEEL ASSY.) and 1 2222 (IDLER PULLEY) and 1 3333 (ROLLERS)
Steve M.
DRYER AMANA NED4655EW0 Unit not heating. Found faulty timer. RR timer. Unit operating ok.; ordrng 1 W11043389 (timer (TS) ????)
Steve G.
REFRIGERATOR SAMSUNG RT21M6213SR/AA Customer states that the door fell off while opening up the bottom door. ; rqstng P&A on 1 1111 (BOTTOM DOOR ASSY. S/S) and 1 2222 (MIDDLE HINGE) and 1 3333 (BOTTOM HINGE)
Steve G.
DISHWASHER MAYTAG MDB8959SFZ4 "Customer states that no water is going into the unit. Cycled unit and found that water was not going in. Installed new water valve. While cycling the unit found that the motor assy is out. ; rqstng P&A on 1 WPWPW10591570 (SUMP ASSY), pckd up 1 W10327249 (water inlet valve)"
Shawn H.
WASHER KENMORE 110.2110201 "F8E1 no fill long fill, F7E1 basket speed sensor fault present. Ran unit in auto diagnostics test and it ran through with no issues. Unit fills fine, no holes or blockages in pressure hose. No signs of loose connections at shifter or control. Control isn’t sending 13vdc to optic sensor for tach. Unit needs main control. ; ordrng 1 W10393472 (cntrl-elec)"
Shawn H.
RANGE KITCHEN AID KECD807XSS01 Top is cracked from cup falling out of cabinet. Please order glass top. ; ordrng 1 W10296247 (cooktop)
Shaun S.
DRYER WHIRLPOOL WED7800XW0 unit is in need of new heating element and thermal fuse ; ordrng 1 WP3390719 (fuse-thrml) and 1 WP8544771 (element)
Kevin S.
WASHER WHIRLPOOL WTW8040DW4 "Customer claims unit just stopped in middle of cycle. Washer unit is located in garage. Upon arrival, checked wall outlet ok. Plugged in unit, difficult to get user interface to respond. Was able to get into diagnostics, still had issue with interface responding. Told customer believe we need to replace this first. Control board green led indicator was flashing which should determine good. ; rqstng P&A on 1 W11125152 (console)"
Kevin S.
DISHWASHER WHIRLPOOL WDT780SAEM2 "Found broken rack adjusters on top and broken, rollers on bottom. Pics attached.; rqstng P&A on 4 W10195416V (dish rack wheel)s and 1 W10712395 (adjuster)"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Unit needs repaired for icemaker bulletin; rqstng P&A on 1 DA82-02705A (IMK KIT) and 1 DA97-12540G (AUGER) and 1 DA97-14474C (CONTAINER )
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon inspection, removed front panel, you can see water residue, rust etc all over. Tub seal is bad, customer let go long enough bearing is bad also. Freehand spin tub, bearing really loud. Called techline explained details he gave me part numbers to do a rebuild. Requesting extra time on this see sticky note. Pics attached, also have video.; ordrng 1 203394 (DRIVE SHAFT) and 1 203531 (PULLEY) and 1 204383 (TUB AND SEAL KIT) and 1 29220 (locknut) and 1 29728 (insert spline) and 1 39253 (BEARING AND MILKSTOOL)"
Brad A.
DRYER SAMSUNG DV45K6500EV/A3 "Found idler pulley squealing and heating element open, ordered element and pulley. Located in the laundry room, manufactured 4/2016; rqstng P&A on 1 DC93-00634A (IDLER PULLEY) and 1 UNKNOWN (HEATING ELEMENT)"
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Unit will still turn off in sensor dry and time dry, called Techline, they suggested replacing sensor bar, and all wire harnesses.; rqstng P&A on 1 DC61-02627A (SENSOR BARS) and 1 DC96-00766A (HARNESS) and 1 UNKNOWN (MAIN WIRE HARNESS), states that autho needed"
Brad A.
REFRIGERATOR KITCHENAID WRV986FDEM00 "Found ff evaporator frozen, called Techline, talked to Kathy, suggested adding screws at the top of cover, replace evaporator cover. Tape around sensor with aluminum tape, permagum under center of drain pan.; ordrng 2 12990511 (SCREW)s and 1 W11188493 (cover-evap)"
Brad A.
DRYER - ELECTRIC MAYTAG MEDC300XW0 "Found door switch not closing properly, installed new switch, unit checks ok.; ordrng 1 WP3406107 (switch-dor)"
Brad A.
WASHER WHIRLPOOL WTW7500GC2 "Found speaker distorted, ordered new speaker.; ordrng 1 W11123146 (speaker)"
Tim R.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Cleared frozen waterline and replaced icemaker. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF23HCEDSTER Cleared ice from drain and around fan. Replaced fan assembly. Checks ok
Tim R.
REFRIGERATOR GE TFX25PRYFWW Replaced icemaker due to constantly making ice. Checks ok
Tim R.
MICROWAVE KENMORE MODEL GONE....1/22/2 Checked unit over found control melted. Needs control. Model tag worn out. Picture attached. 15 years old in the kitchen.
Tim R.
WASHER WHIRLPOOL LSR8233EQ1 Replaced coupler. Checks ok; used 1 285753A (COUPLER) from stock
Tim R.
WASHER LG WT5270CW Checked unit over found noise coming from Hines. Adjusted hinges. Check ok
Tim R.
WASHER WHIRLPOOL WTW6400SW3 Replaced drain pump. Checks ok
Tim R.
WASHER MAYTAG MVWC6ESWW1 Checked unit over found unit needs new motor. No repair due to cost.
Tim R.
DOUBLE WALL OVEN BOSCH HBL8753UC Replace touchpad and control and panel. Checks ok
Tim R.
WASHER WHIRLPOOL WFW85HEFW1 Checked unit over found that the drain pump was plugged up. Cleared pump. Checks ok.
Steve M.
WASHER LG WT7600HKA Installed parts listed. Unit operating ok
Steve M.
DISHWASHER WHIRLPOOL WDT730PAHV0 Unit is not washing dishes due to bad wash motor. Replaced motor. Unit operating ok.; used 1 W11084656 (PUMP MOTOR) from stock
Steve M.
WASHER ELECTROLUX EFLW317TIW1 Installed parts listed. Unit running ok
Steve M.
RANGE LG LDE3037BD/00 Clock and touchpad randomly stop working. Would recommend new display and power supply. Cost of parts exceeds unit price. Declined repair.
Steve M.
WASHER WHIRLPOOL WFW9250WW02 Drum support is broken. Tub bearing is starting to whine In spin. Customer declined repair. Parts over 600.
Steve M.
WASHER MAYTAG MHW6000XW1 Installed user interface and CCU. F6 E2 is no longer present. Now F6 E3 appears 2nd user display console board is needed. Console assembly W10387857 is NLA 01/15. Called HBW. Spoke with Cora in purchasing. Unit in parts research. Close out ticket. Contact will be made if pts located
Steve M.
DRYER WHIRLPOOL WED9270XW1 Unit is squeaking when it gets hot and loaded up. Drum supports need changed along with possible idler pulley. Declined repair. Replacing with a matching set.
Steve M.
DRYER SAMSUNG DV45K6500EV/A3 "Dryer is not heating due to open thermostat, replace thermostat unit is heating properly; used 1 DC96-00887C (BRACKET) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Unit not making ice. Found faulty Icemaker motor. Unit operating ok.; used 1 243297609 (ICE MAKER) from stock
Steve G.
DISHWASHER WHIRLPOOL WDT920SADM2 Installed new seal sub dispenser and lower spray arm cycle unit checked OK
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 01 Units upper ice maker is not making ice. Installed new ice maker and clips assy. Sealed up the ice room with silicone. Cycled unit. Customer had taken a hair dryer to the ice room and melted part of the liner and the auger assy. Auger assy will not come out due to the the liner being warped. Also melted the ledge that the water comes down. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217B (ICE MAKER)
Steve G.
DISHWASHER FRIGIDAIRE LFID2426TF3A Customer states that unit is not starting. Customer will come into the kitchen and the lights will be off and then the unit will not be running sometimes and the lights are on. Customer states that its an intermittent issue. Customer is going to call vendor. Customer did try several times before calling for service. Customer did state that the unit only worked one time out of about 15 timers. Customer refused further service.
Steve G.
REFRIGERATOR GE GFE29HMEJES something is blocking the drain line either it’s an object or insulation had shifted pinching the line due to it being inside the cabinet unit is not repairable spoke to Brandy at warranty companyBrandy HBWAutho 138242102348
Steve G.
DOUBLE WALL OVEN GE JKP28W0F1WW "Installed new lower oven thermostat, upper oven sensor and main control. Cycled unit test ok."
Steve G.
WASHER WHIRLPOOL WFW5090GW Spoke to Stacy at the warranty company customer is having issues with programming the unit Stacy is sending out another company for a second opinion unit is working fine otherwise
Shawn H.
RANGE - GAS LG LRE30453ST/01 Upon arrival found right front burner on when control shows it off. Inspected burner for shorted wires and none found. Found relay on PCB shorted closed causing burner to heat when off. Tapped on relay and it opened up and shut down burner. Burner shuts down now as it should but unit needs main PCB to prevent it from happening again. Customer would not like to repair at this time.
Shawn H.
COOKTOP GE PP962BM1BB Installed all provided parts and ran to test. All ok. All burners work as they should.
Shawn H.
DISHWASHER MAYTAG MDB6769PAS0 "Upon arrival found touchpad not operating on all buttons. Removed door skin and inspected for loose connections, none found. Removed touchpad and reinstalled. Have function from most of the buttons now. Ran unit in rinse to test. Unit will fill, wash, and drain as it should. Cancel button on control panel is shorted and cannot cancel cycle. Unit needs touchpad. Customer wants to shop around for a new machine."
Shawn H.
FREEZER FRIGIDAIRE LFFH20F3QWF Installed all provided parts. Lock works as it should. All ok.
Shawn H.
DRYER WHIRLPOOL WED4815EW1 "Upon arrival unit wouldn’t heat or tumble. Inspected thermal fuses and found motor fuse shorted open causing no tumble. Found thermostat failed causing run away heat. Replaced thermal fuse on blower housing and thermostat. Ran to test. Unit heats and tumbles as it should and does heat. All ok. ; used 1 279816 (FUSE), and 1 3392519 (FUSE) from stock"
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival found ice built up on upper right hand of ice box and water dripping from left lower side. Removed ice box to inspect air handler gasket. Found gasket rolled causing air leakage. Replaced gasket and reinstalled. All ok no more leaks. Also found mullion not closing. Adjusted mullion up and it closes as it should now. All ok. No charge under warranty. ; used 1 5303918784 (AIR HANDLER(PW)) from stock
Shaun S.
WASHER LG WM3360HWCA "upon arrival ran and tested product through a wash cycle and high speed spin, found no noise coming from unit at this time, unit checks ok"
Shaun S.
REFRIGERATOR AMANA SXPD20HL "removed and replaced imk on unit, along with cold control unit checks ok ."
Shaun S.
REFRIGERATOR WHIRLPOOL ED5LVAXWO02 "removed and replaced bracket on unit, checks ok"
Shaun S.
DRYER SAMSUNG DV45H7000EW "upon arrival found that unit has a loose roller wheel, tech was able to repair wheel on unit, ran and chcked out, unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "removed and replaced imk on unit, adjusted water line, ran amd checked out, unit checks ok"
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FGEF3059TFH "tech removed and checks out ok"
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Customer claims when using water or ice dispenser, sometimes the flap would move on its own and or issues with dispenser. Unit dispensed ice cube and crush without issue. When dispensing water, and releasing, i could hear air in the line around door hinge or top of cabinet. Upon moving items off top of frig with gentleman there was water pooled on top. Removed hinge cover assembly. Determined where the blue water line came in and through cabinet and connected to water union was loose. Also water and or condensation made its way into wiring harness. Inspected water lines from back, no leaks, water filter still good not frozen. Enable a little slack in the water line from the back to the front. Suspect normal door opening causing water line to move and become partially disconnected to form leak. Reconnected and taped, used hair dryer to dry the wiring harness out, suspect the moisture was causing issue with everything acting erratic. Tested all functi
Kevin S.
MICROWAVE GE JVM6175EK2ES "Replaced fan motor, unit working properly will return the control. Unit checks ok."
Kevin S.
REFRIGERATOR KITCHEN AID KFCS22EVMS3 "Replaced icemaker, cycled unit. IM harvested and filled with water. No leaks, unit checks ok."
Kevin S.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced board, this is last remaining electronic board on unit. Again upon arrival unit is cooling and running properly. Unit is making ice. Customer did make a short list of times when unit acted up. Pic attached. Whirlpool covered parts. Customer paid labor. Told customer to keep us informed."
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111WW/AA Installed IMk and ran thru a cycle and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Installed new cont brds and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TS6 Installed new seal for air tower and replaced air tower replaced shelf roller broke and installed main board and checks OK
Kevin M.
REFRIGERATOR KENMORE 10664934401 Temps are inconsistent due to wiring in the cabinet shorting the TSTAT out--Causing a electrical odor in the FF compartment Calling AHS-Ashley
Kevin M.
REFRIGERATOR FRIGIDAIRE FFU14F5HWG Cont brd not communicating properly cust to purchase a new unit please send cust a receipt
Kevin M.
REFRIGERATOR WHIRLPOOL WRS342FIAB00 Installed another set of optics and cycled unit and checks OK
Brad A.
REFRIGERATOR SAMSUNG RF28K9380SR/AA "Installed new icemaker kit and ice container, unit checks ok."
Brad A.
WASHER AMANA NFW7200TW "Found unit needs new control, parts are NLA. Unit cannot be repaired."
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG Installed new icemaker kit. Unit checks OK.
Brad A.
DRYER LG DV42H5400EF/A3 "Found roller broken, installed new roller, unit checks ok. Collected 100 deductible.; used 1 DC97-16782A (ROLLER) from stock"
Brad A.
DRYER SAMSUNG DV45H7000EW/A2 "Found idler pulley broken, installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Talked to Michael at Lowes, was authorized to add mullion strip, installed new mullion strip. Unit checks ok."
Tim R.
DISHWASHER KENMORE 665.13863K601 Needs complete upper rack assembley and each part of the rack along with control panel and main lower rack. Unit is 10-15 years old in kitchen. Not worth repairing. ; rqstng P&A on 2 8193741 (adjuster)s and 4 8268738 (positioner)s and 2 8539122 (adjuster)s and 5 8539190 (pivot-tine)s and 1 8572843(NLA) (CONTROL PANEL ) and 1 W10727422 (dishrack) and 2 W10727426 (tine-row)s and 1 W10728159 (dishrack) and 2 W10728849 (adjuster)s and 1 WP8539119 (positioner)
Steve M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Evap fan error and display is out ; ordrd 1 5304513666 (DISPLAY ) and 1 809069201 (motor)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Customer has ice build up on the towner and Mullen strip keeps coming off. Found that the tab for the Mullen strip clip was broken. ; rqstng P&A on 1 FR242185670 (RIGHT REF S/S) and 1 FR242185670 (AIR TOWER) and 1 FR242185670 (GASKET) and 1 FR5304510307 (MAIN BOARD)
Steve G.
WASHER WHIRLPOOL WTW7300DW0 Customer states that the unit is not spinning or washing and making a ticking noise. found several error codes in the unit. Tilt the unit back and found that the unit gear case has been leaking oil; rqstng P&A on 1 WPW10734521 (CLUTCH) and 1 WPW10754158 (STATOR) and 1 WPW10754161 (ROTOR) and 1 WPW10811956 (GEARCASE) and 1 WPW11130359 (SUPPORT RODS)
Shawn H.
WASHER KENMORE 796.3151221 Unit is 7 years old in laundry room. Upon arrival customer showed items that had grease stains on them. Checked unit over and found seal on clutch assembly leaking causing grease to float up into tub and stain clothes. Unit is missing segments on display. More will fail and will not be able to see cycle. Unit needs clutch assembly and display.; rqstng P&A on 1 AEN73131403 (clutch assembly ) and 1 EBR75351403 (display board )
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "replaced parts per samsung bulletin. Pics attached.; rqstng P&A on 1 DA82-02675A (IM SVC KIT)"
Shawn H.
DISHWASHER FRIGIDAIRE PLD2850RDC2 Unit is 14 years old. Upon arrival found unit with water in sump. Put unit into diagnostics mode to test functions. Unit went through diagnostics test with no issues but drain pump is noisy. Checked sump for blockages or debris. Nothing found that will cause noise or pump to lock up. Drain pump has an intermittent dead spot causing no drain. Unit needs drain pump. ; ordrng 1 154580301 (pump drain)
Brad A.
DISHWASHER LG LDT5678ST "Found drain hose damaged, customer wants to replace. Ordered new drain hose. Work order was changed from LG warranty to COD.; ordrng 1 AEM74333101 (DRAIN HOSE)"
Shaun S.
DISHWASHER BOSCH SHXM78W55N/01 "upon arrival found that unit now needs a new wiring harness for machine spoke to bosch concerning issue was told last time e19 error was dor a bad solenoid on soap disp, installed part still have same problem; ordrng 1 wiringharness"
Brad A.
WASHER GE GTW460ASJ4WW "Found lid will not lock properly, Found cycle will not finish, ordered lid lock and main control. Located in the laundry room, manufactured 5/2016; rqstng P&A on 1 WH01X27954 (lid lock quick relea) and 1 WH22X29556 (CONTROL)"
Tim R.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Replaced parts listed. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RFG298HDBP Cleared both drains and adjusted drain tubes. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF28K9380SR/AA Checked unit over found that the icemaker was replaced and clips previously unit is still freezing up and leaking. Needs new service kit per Samsung.
Tim R.
REFRIGERATOR KENMORE 10656673500 Replaced fill valve and waterline. Checks ok; used 1 PM0408W (5/16" X 5/16" COUPLER) from stock
Tim R.
DRYER - ELECTRIC WHIRLPOOL WED9600TW0 Replaced two roller brackets. Checks ok; used 2 W10837240 (BRACKET) from stock
Tim R.
WASHER LG WM3250HWA Replaced door boot. Checks Ok
Tim R.
COOKTOP FRIGIDAIRE LFEF3011LBD Replaced parts listed. Checks ok
Tim R.
DRYER WHIRLPOOL LE5200TXW0 Replaced two rollers. Unit checks OK; used 2 W10314173 (ROLLER KIT) from stock
Tim R.
REFRIGERATOR GE PYE22KSKLSS Adjusted freezer door gasket and sealed around cabinet frame. Checks OK
Steve M.
REFRIGERATOR LG LMXS30776D/02 Unit icemaker fan in encased is frost. Called LG to check for Bulletin. Advised me to relocate defrost sensor to cap tube line furthest to the left and highest point. Thawed out unit.
Steve M.
FREEZER SAMSUNG RF28HFEDTSR/AA Unit not cooling properly due to seized evap fan. Cleared ice and evap drain. Installed heater clip. ; used 1 DA61-06796A (DRAIN CLIP) from stock
Steve M.
RANGE LG LRE3194BD/00 Installed PCB EBR77562712. Installed new board. Unit operating ok
Steve G.
WASHER SAMSUNG WF45K6500AV/A2 installed new damper front and back.. installed. New main board. Cycled.
Steve G.
OVEN FRIGIDAIRE FFEF3016TS Customer handle kept falling off. Installed new handle. ; pckd up 1 5304520635 (BLACK HANDLE)
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA 03 Customer states that the unit is not making ice. Found ice build up. Thawed out the ice room and pulled out the waterline tube and seal up the the ice room. Cycled.
Shawn H.
WASHER ELECTROLUX EFLS517SIW0 Upon arrival customer states unit fills but makes an odd noise mid cycle. Ran diagnostics to check for errors. E41 code present. Code is for a open door switch. Switch is good and shows no signs of shorting. Ran unit to test but could not duplicate concern.
Shawn H.
DRYER AMANA NED4600YQ1 Upon arrival found heating element shorted open. Replaced and ran to test. All ok. Unit heats as it should. ; used 1 279838 (ELEMENT) from stock
Shawn H.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Installed all provided parts and ran to test. Unit will dispense ice now. All ok.
Shawn H.
DRYER AMANA NED4655EW1 "Upon arrival found unit would tumble but no heat. Checked and found heating element shorted open and vent clogged with lint. Vent hose length was longer than needed causing lint to build up. Cut vent hose down, replaced heater, and ran to test. All ok. Unit is under factory warranty bill to whirlpool confirmed with Nick at RAC."
Shawn H.
WASHER MAYTAG MVWB765FW1 Upon arrival found coat stuck under agitator. Removed agitator and removed coat. Ran unit in diagnostics to check for codes. F5E4 lid not open between cycles. Lid lock works as it should. All functions work fine. All ok.
Shaun S.
DISHWASHER FRIGIDAIRE FFBD2406NS0A "removed and replaced board on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER LG WM2016CW "removed and replaced stator motor and rotor on unit, ran and checked out, unit checks ok"
Shaun S.
OVEN GENERAL ELECTRIC J KP07G0J5BG "removed and replaced bake element on oven, unit checks ok"
Shaun S.
RANGE GE JBS030J3WH "removed and replaced bake element on unit, ran and checked out, unit cheks ok upon techs deparuture"
Kevin S.
DISHWASHER SAMSUNG DW80J7550UG Customer decided not to have check out.
Kevin M.
REFRIGERATOR SAMSUNG RFG297AAWP/XAA Compressor is locked up cust to go purschase a new unit
Kevin M.
REFRIGERATOR WHIRLPOOL WRS342FIAB00 Optics isn’t communicating -- installed optics
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Installed parts per IMk bulletin and took pictures as I went ; used 1 DA97-12540G (AUGER) from stock
Brad A.
DRYER - ELECTRIC SAMSUNG DV306LEW/XAA "Found heating element open, installed new element, unit checks ok.; used 1 DE486A ("
Kevin M.
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 Adjusted lever on module and checks ok
Brad A.
WASHER MAYTAG MAV8557AWW "Installed new belt, unit checks ok."
Brad A.
DRYER - ELECTRIC SAMSUNG DV42H5200EW/A3 "Installed new main PCB and thermostat, unit checks ok."
Brad A.
WASHER MAYTAG MVWC565FW1 "Found lid lock not closing properly, installed new lid lock. Unit checks OK.; used 1 W10838613 ("
Tim R.
MICROWAVE GE JVM1430WA "Checked unit over found that the clock in the display are partially working. Needs control board unit also not heating has a bad burning smell and a loud buzzing. Needs new magnetron, transformer and capacitor. Unit is 15-20 years old, white in the kitchen.; rqstng P&A on 1 WB27X10011 (capacitor) and 1 WB27X10017 (magnetron) and 1 WB27X10133 (trans-hv) and 1 WB27X10766 (CONTROL)"
Tim R.
WASHER SAMSUNG WF219ANW/XAA Checked unit over found bearings in the tub loud and completely worn out .In laundry room.; rqstng P&A on 1 DC64-00802A (door-diaph) and 1 DC97-08650H (FRONT TUB) and 1 DC97-15013D (BASKET) and 1 DC97-15328F (REAR TUB)
Tim R.
DISHWASHER LG LDT7797BM "Per LG replace wash motor, drain pump and Vario motor.; ordrng 1 #### (WASH MOTOR) and 1 #### (DRAIN PUMP ) and 1 #### (VARIO MOTOR)"
Tim R.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA "Needs control and fill tube.; rqstng P&A on 1 DA92-00384E (CONTROL), states that autho needed"
Tim R.
WASHER SPEED QUEEN AWN63RSN115TW01 Replaced lid lock due to intermittent locking issues. Checks OK; ordrng 1 ####(TS) (LID LOCK)
Steve M.
OVEN ELECTROLUX EW30EW65GS1 Not heating. Upper bake element and lower thermal fuse; ordrng 1 318004902 (switch) and 1 318601604 (element)
Steve M.
REFRIGERATOR FRIGIDAIRE FH4H2272UF Concealed damage; ordrng 1 5304519046 (FREEZER DOOR)
Steve M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Icemaker freezing up in right rear corner. Drain tube not adjusted, exterior of iceroom not sealed. Condensation is present near rear. Sealed iceroom and adjusted water line. Customer has good water pressure and on city water. ordrng 1 WHITESILICONE(TS)"
Steve M.
WASHER WHIRLPOOL WTW7040DW1 Unit is very noisy while in spin due to bad bearing in GEARCASE3 yrs old in laundry room; rqstng P&A on 1 W10811956 (GEARCASE (MARCONE))
Steve M.
DRYER WHIRLPOOL n/a Needs new handle; ordrd 1 WPW10549553 (handle)
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Customer has a tear in the boot. Tech pre order; ordrd 1 DC97-16140G (DOOR BOOT)
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Customer states that the unit display is out and will not go into agitation. Found that the unit is loud in spin. Unit needs tub job. Adv customer not to use the unit at all. ; rqstng P&A on 4 1111 (SHOCKS)s and 1 2222 (ROTOR) and 1 3333 (STATOR) and 1 4444 (SPIN BASKET. ) and 1 5555 (REAR TUB) and 1 6666 (FRONT TUB) and 1 7777 (SEAL BETWEEN TUBS) and 1 8888 (DOOR BOOT)
Steve G.
DRYER KENMORE 110.861741 Installed new start button. ; rqstng P&A on 1 1111 (DOOR CATCH) and 1 2222 (DRUM ASSY )
Steve G.
DRYER - ELECTRIC LG DLEX3700V Found the temp sensor was out;. Installed new sensor; ordrng 1 1111TSDAN (;TEMP; SENSOR)
Steve G.
DISHWASHER KITCHENAID KDPE234GPS0 Customer states that the unit is not heating ; ordrd 1 WPW11305303 (BOARD)
Steve G.
WASHER LG WM4370HKA Customer states that the unit is not spinning. Found that the unit needs a tub job. X2 men X2 hours ; ordrng 1 1111 (STATOR) and 1 2222 (ROTOR) and 1 3333 (SPIN BASKET) and 1 4444 (SEAL BETWEEN THE TUBS) and 1 5555 (FRONT TUB) and 1 6666 (REAR TUB)
Steve G.
RANGE - ELECTRIC MAYTAG MER8674AS Customer states the unit is not heating up. Found the bake element is blister up.; ordrng 1 W10779716 (elmnt-bake)
Shawn H.
REFRIGERATOR SAMSUNG RFG293HABP/XAA Upon arrival customer stated that freezer section isn’t cooling as it should. Unit will make ice but not freezing food. Compressor is running and fans are. Removed evap cover to inspect frost pattern. Unit only frosting up on the upper portion of the evaporator. Freezer isn’t fully cooling due to a blockage in the freezer evaporator. Unit needs evaporator and drier. Ok to move to A15 per CC. 3 job count. ; rqstng P&A on 1 DA81-06006A (drier) and 1 DA96-00632A (evaporator )
Shawn H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Upon arrival customer states ice maker dispenses some cubes but most are broken up. Checked and found tines on ice bucket loose and binding up. Unit needs ice bucket. ; ordrng 1 W11347840 (ICE BUCKET)
Shawn H.
DRYER GE GTDX100EM1WW Upon arrival found timer knob cracked and spinning on shaft. Rotated dial and unit heats and tumbles as it should. Unit needs timer knob.; ordrng 1 WE01X20374 (control knob)
Shaun S.
MICROWAVE GE JVM1750DP1CC upon arrival found that unit has bad door switches; ordrng 3 doorsswitchess and 1 holster
Kevin S.
RANGE SAMSUNG n/a "Order new door assembly for price difference. ordrng 1 DG94-01123B (DOOR ASSEMBLY COMPLETE)"
Kevin S.
WASHER WHIRLPOOL WTW4616FW1 "Unit has problem spinning out and making noise. Upon arrival free hand spun the tub, units gearcase is damaged. Unit is located in hallway in small trailer home with limited access to work. Oil over bottom components. Not recommended as a good repair..; rqstng P&A on 1 W10324647 (seal tub) and 1 W10721967 (drive pulley SPLUTCH) and 1 W10913953 (actuator) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Kevin S.
DRYER MAYTAG MEDC465HW0 "Replaced idler pulley and belt. When running empty and time dry heat unit wasnt making any noise, when you add a few clothes in, unit intermittent will make a noise but not squealing of nature. Looked everything over, tried adjusting leveling legs in back down to raise the front. No more than the noise issue happens i believe nothing really wrong with the unit. Belt tracks just fine warch unit run with top up. ; rqstng P&A on 1 279441 (bearing ring) and 1 349241T (support,roller) and 1 WPW10359269 (shaft RIGHT HAND) and 1 WPW10359270 (roller shaft,support LEFT HAND)"
Kevin S.
RANGE - GAS FRIGIDAIRE FGGH3047VDA "Oven door not closing properly, checked and removed and reseated door assembly. Unit will need new hinge on righthand side. Please see 2x sticky notes.; ordrng 1 5304521043 (DOOR HINGE)"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 ALL OPERATIONS CHECK OK.
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111WW/AA IMk not advancing properly; rqstng P&A on 1 DA97-14253A (IMK)
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Couldn’t find leak put towel under unit to help find where leak is coming from rescheduling for a week out; schdld next appmnt for 1/28 TUE 8-12
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDPWW/AA "Unit needs repaired per ice maker kit bulletin ; rqstng P&A on 1 DA82-02703A (IMK) and 1 DA97-14474C (BUCKET), states that autho needed"
Brad A.
REFRIGERATOR SAMSUNG RF28HFEDTSG/AA "Found icemaker frozen up, found bail arm broken on freezer section icemaker, ordered icemaker kit and icemaker. Located in the kitchen, manufactured 8/2016; rqstng P&A on 1 DA82-02705A (ICEMAKER KIT) and 1 UNKNOWN (FREEZER ICEMAKER), states that autho needed"
Brad A.
WASHER WHIRLPOOL WTW7500GC2 "Found lid lock not closing properly, installed new lid lock, unit checks ok.; ordrng 1 W10861642 (latch (DN))"
Brad A.
WASHER SAMSUNG WA40J3000AW/A2 "Found unit was starting cycle after cycle ends, needs main PBA, ordered main PBA.; ordrng 1 DC92-01739A (MAIN PBA)"
Brad A.
REFRIGERATOR KENMORE 106.570346 "Found optic boards not communicating properly, found icemaker not cycling. Ordered optic boards and icemaker.; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)"
Tim R.
DISHWASHER GE GDF520PGD0BB Replaced wash motor. Tested for leaks. Checks ok
Tim R.
DISHWASHER SAMSUNG DW7933LRASR/AA Checked unit over and found that unit had a shorted drain pump and an error code for a leak. No repair.
Tim R.
WASHER LG WT7600HWA Replaced parts listed. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR2021TB1 No issues temps are where they should be fans running and compressor. Checks ok
Tim R.
WASHER FRIGIDAIRE ATF6000SS1 Replaced door lock and strike. Checks ok.
Tim R.
MICROWAVE LG LMHM2237ST/01 Replaced parts listed. Checks ok
Tim R.
RANGE KENMORE 790.9951331 Replaced rebuilt control. Checks ok
Tim R.
REFRIGERATOR GE GTS18IBRXRCC Cleared frozen drain and installed heater wire. Ok
Tim R.
DRYER LG DLE7300VE Checked unit over and found that the display would not come on. Found loose connection on control board. Fix connection unit checks OK
Steve M.
WASHER MAYTAG MVWB835DW1 Unit roaring due to bad GEARCASE bearing. Installed new GEARCASE. Unit running okL1-32352402232. Caleb ; used 1 W10811956 (GEAR CASE) from stock
Steve M.
REFRIGERATOR KITCHEN AID KSRP25FNWH00 Installed new fan and relay. Unit running ok.
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 Unit operating ok. Foul taste in water and ice. Recommend customer replace water line and or contact city.
Steve M.
DRYER SAMSUNG DV42H5200EW/A3 Unit not heating. Found open heater element possibly caused by clogged vent. Lots of lint build up in dryer. Recommend vent cleaning or no warranty on parts installed; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Freezer lighting out and top roof lights in fridge are dim due to faulty freezer lamp. RR lamp. Unit operating ok; used 1 W11205083 (MODULE) from stock
Steve M.
WASHER MAYTAG MVWB835DW1 Unit randomly runnning drain pump due to hot water valve leaking filling tub. Replaced water valve assembly. Unit checks ok.; used 1 W11165546 (WATER VALVE) from stock
Steve M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Installed parts listed. Unit operating ok
Steve M.
WASHER LG WM3270CW Unit leaking water from washer hoses. Need to have hoses replaced.
Steve G.
OVEN KENMORE 790.48179 Installed new main relay board and control. Cycled. Unit test ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TB1 Started to install new compressor torch set broke cannot complete repair. Called and spoke to Shana @ Lowe’s said they’re going to contact customer with a buyout for the inconvenience of the units second no cool and going two weeks without refrigerator. Children in home and no fridge
Steve G.
OVEN FRIGIDAIRE LGEF3043KFK Installed new oven sensor installed new control board and overlay found all control board caught fire cycled unit test OK
Steve G.
MICROWAVE KITCHENAID KHMS2056SSS-2 Installed new door assy. Load test
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Customer states that the unit is not making ice. Found the fill tube was frozen installed new full tube kit. Cycled. ; pckd up 1 241920106 (FILL TUBE)
Steve G.
WASHER ELECTROLUX EFLS627UTT0 Installed new lower and upper dispenser installed new drip tray install new water valve cycle check OK
Steve G.
WASHER LG WT1901CK Customer states that the unit has a bad odor to it. Did drink the water out of the tap. Did tip unit back and see if their was a article . Remove wash plate did not see any articles of clothing.
Shawn H.
DRYER FRIGIDAIRE LEQ1442ES1 Installed all provided parts and ran to test. All ok. Unit heats as it should.
Shawn H.
MICROWAVE SAMSUNG SMH1816S Upon arrival found monitor switch shorted closed causing fan to run when door is opened. Replaced switch and ran to test. All ok. Unit heats fine now. Unit is 9 years old in kitchen. 371EBLL; used 1 5304509460 (MICRO SWITCH) from stock
Shawn H.
DISHWASHER LG LDP6809BD Installed drain hose and ran to test. No more leaks.
Shawn H.
RANGE GE JBP23DR3WW Upon arrival found light socket cracked causing bulb to short out. Replaced socket and installed customer bulb. Ran to test all ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TF6 Customer emptied ice bucket on Saturday and unit has not filled bucket. Made maybe 2 trays of ice. Ran diagnostics and all functions work as it should. When testing twist function the ice maker was sluggish and struggled to twist. Replaced ice maker and ran to test. All ok. Advised customer bucket should be full in 24 hours. ; used 1 243297609 (ICE MAKER) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Upon arrival found ice maker leaking at mold, fill tube leaking, and noise from evaporator fan. Noise is from ice build up. Thawed ice, replaced ice maker and fill tube. Ran to test. All ok no more leaks. ; used 1 241796405 (TUBE), and 1 241798224 (ICE MAKER) from stock"
Shaun S.
RANGE SAMSUNG NE58K9850WG/AA "removed and replaced the eoc and bottom temp probe on unit, checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF220NCTASR/AA Tested icemaker with test button. Unit would not complete harvest cycle. Replaced with new IM from truck stock. Unit cycled and filled with water. Unit checks ok.; used 1 DA97-07603B (ICE MAKER) from stock
Kevin S.
DRYER - ELECTRIC SAMSUNG DVE50M7450W/A3 Unit is tumbling but not heating. Replaced heating element. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA "Parts has been replaced. Thawed out completely, wiped everything completely dry. Upon inspection most all parts had been exchanged from a prior servicer. Replaced parts, unit was siliconed. Fill tube needed adjusted from inspection with mirror. Unit checks ok."
Kevin S.
REFRIGERATOR GE GNE25JMKKFES "Replaced door switches. Checked lights, Unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Unit has a wiring issue cust to purchase a new unit
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIHV00 Installed new damper and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE PLHS267ZCB3 Installed EVAP dryer and IMk and recharged unit
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Installed new drain pump, control board, and switch assembly, unit checks ok."
Brad A.
DRYER WHIRLPOOL WED95HEDW0 "Found bracket and roller making loud noise, installed new bracket and roller kit, unit checks ok.; used 1 W10314173 (ROLLER KIT), and 1 W10837240 (BRACKET) from stock"
Brad A.
WASHER AMANA NFW7200TW "Found unit working properly, checks ok."
Brad A.
DISHWASHER LG LDT5678BD Installed new door switch and main control. Unit checks OK.
Brad A.
REFRIGERATOR KENMORE 401.4100301 "Installed new main control and inverter board, unit checks ok."
Tim R.
DRYER LG DLEX3700W replaced roller. Checks ok.