Near Urbana, OH 43078
Steve
Job Details:
05/16/2019
WASHER HOTPOINT HTW240ASK2WS
Unit making a loud noise during agitation. GEARCASE is making loud screeching noise during wash. Need to replace GEARCASE. Customer declined repair.
Near Belle Center, OH 43310
Steve
Job Details:
05/16/2019
WASHER WHIRLPOOL WTW5640XW3
Unit willl not spin. Found seized drain pump. Installed new pump.; ordrng 1 WPW10276397 (TS) (DRAIN PUMP)
Near Lewistown, OH 43333
Steve
Job Details:
05/16/2019
WASHER SAMSUNG WA50F9A7DSP/A2
NF error code. Water supply error. Found poor frequency readings on water level sensor; ordrng 1 DC96-01703H (SENSOR)
Near New Carlisle, OH 45344
Steve
Job Details:
05/16/2019
RANGE SAMSUNG NE59J7630SG/AA
After resetting the computer for five minutes display started to work properly
Near Bellefontaine, OH 43311
Steve
Job Details:
05/16/2019
DRYER SAMSUNG DV42H5000EW/A3
Dryer will not turn on. No power to UI from main.; ordrd 1 DC92-01607H (USER INTERFACE ) and 1 DC92-01596D (MAIN)
Near Springfield, OH 45504
Steve
Job Details:
05/16/2019
REFRIGERATOR SAMSUNG RS22HDHPNSR/AA
"Refrigerator is not making ice. Test cycled, icemaker not cycling properly. Installed new imk assembly. Unit operating ok.; used 1 DA97-14253A (IMK) from stock"
Near Bellefontaine, OH 43311
Steve
Job Details:
05/16/2019
WASHER SAMSUNG WA52M7750AV/A4
Customer instruct.. clothes not spinning out. UL and DC1 errors.Need to run larger more balanced loads.#4150182231
Near Bellefontaine, OH 43311
Steve
Job Details:
05/16/2019
WASHER SAMSUNG WF42H5200AF/A2
"Unit leaking water from the front found retaining ring sprung off of hinge,reinstalled boot spring. unit is running properly"
Near Dayton, OH 45458
Steve G
Job Details:
05/16/2019
REFRIGERATOR LG LMXS30776S0/03
"Customer states that he is not getting water out of the front. Tech took water filter and tank out and check the hoses coming into the door. Customer needs main water valve. Installed new rear water valve. And cycled unit. Did not get any water coming to the water tank. Possible bad ; rqstng P&A on 1 1111 (MAIN BOARD), pckd up 1 AJU72992603 (WATER VALVE)"
Near Medway, OH 45341
Steve
Job Details:
05/16/2019
DRYER GE GTDP200EF3WS
Dryer wonÕt start. Found broken timer knob. Installed new knob; used 1 WE1M652 (TIMER) from stock
Near Enon, OH 45323
Steve
Job Details:
05/16/2019
REFRIGERATOR LG LFX25975SW/03
Unit leaking water. Found two pinholes in water supply line. Reduced water line and installed coupling. No leaks at this time.
Near New Carlisle, OH 45344
Steve
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA
Icemaker not cycling. Installed new icemaker and thawed evap. Found def sensor unplugged. Icemaker cycling properly ; used 1 243297607 (IMK) from stock
Near Dayton, OH 45439
Steve G
Job Details:
05/16/2019
MICROWAVE GE JVM1540DP1WW
Spoke to customer regarding the microwave.. customer sent pic of model tag and preorder the part. ; ordrd 1 WB56X10823 (assy cont pnl white)
Near Springboro, OH 45066
Steve G
Job Details:
05/16/2019
WASHER GE GTW680BSJ4WS
Found that the recirculating pump is out. ; ordrd 1 WH23X24175 (recirculation pump a)
Near Middletown, OH 45042
Steve G
Job Details:
05/16/2019
WASHER MAYTAG MVWB865GW0
Customer states that the unit will not spin out. Cycled unit and did noticed that the unit was unleveled level up the unit cycled and unit did spin out.
Near Monroe, OH 45050
Steve G
Job Details:
05/16/2019
DISHWASHER BOSCH SHP865WF2N/10
Installed new power cord and junction box cycled unit test OK
Near Spring Valley, OH 45370
Steve G
Job Details:
05/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Customer states that the unit is making a vibration noise on the right side. Customer did put his hand on the unit and it did stop. Customer states that it happen before and she put her hand on the right side. Found that the water line was hitting the back of the unit. Adjust water line.
Near Washington Township, OH 45459
Steve G
Job Details:
05/16/2019
REFRIGERATOR LG LFX25971ST
Customer is not making any ice. Tech forced the ice maker to cycle. Customer does need new ice maker that ice maker is aeq36756901. Cost is 196.70. Customer is not going to repair the unit. The main display is NLA
Near Dayton, OH 45415
Shawn H
Job Details:
05/16/2019
DRYER MAYTAG MEDB200VQ1
"Checked unit and found it full of lint and vent clogged as well. Cleared unit of lint. All temps are good, thermostats are good. Advised customer to have vent cleaned. Unit needs new lint screen. Seal is worn allowing lint to bypass screen. Will drop off lint screen to customer.; ordrng 1 W10120998 (screen)"
Near Dayton, OH 45415
Shawn H
Job Details:
05/16/2019
COOKTOP FRIGIDAIRE FFEC3205LW
"Checked unit and found right front switch shorted closed causing run away heating. Element and block are damaged from run away a heat. Other burner have loose connections in the blocks and worn terminals for the burners. The other 3 switches do not regulate the temperature correctly. Doesn't heat past medium even when set on high. Unit needs 4 terminal blocks, infinite switches, and all burners. Collected $75.00 deductible credit.; rqstng P&A on 2 316439802 (element)s and 4 318223408 (terminal block 18")s and 2 318293818 (switch,surface sm)s and 2 318293827 (switch,surface lg)s and 2 5308011964 (surface unit-large)s"
Near Dayton, OH 45405
Shawn H
Job Details:
05/16/2019
REFRIGERATOR SAMSUNG RS25J500DSR/AA
"Checked unit and found noise coming from freezer evap fan. Removed cover and found ice build up around the fan. Unit is allowing warm air and moisture in from the back wall where the suction lines come in. Added permagum around suction lines and molex terminals. Reinstalled fan, all ok no more noise. Purchase date unknown. House is a rental and tenant did not have receipt."
Near Dayton, OH 45415
Shawn H
Job Details:
05/16/2019
DRYER SAMSUNG DV45K6200EZ/A3
"Checked unit and found squealing noise coming from locked up idler puller. Replaced idler, lubed other rollers, ran to test. All ok. Heating fine no more squealing. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
Near Hollansburg, OH 45332
Shaun S
Job Details:
05/16/2019
WASHER GE GTW680BPL0DG
"Upon arrival found that lid is locked on unit and will not release, tech tried running and testing unit to get lid to release with no luck. Contacted GE Tech support and spoke to Ray, was told to change lid lock and strike on unit and also needs a software update done to board inside unit; ordrng 1 LIDLOCK and 1 STRIKE and 1 WH98R23015001 (module tl27 update 5)"
Near Greenville, OH 45331
Shaun S
Job Details:
05/16/2019
REFRIGERATOR SAMSUNG RS25J500DSG/AA
"Tech contacted Samsung concerning issue that keeps occurring on unit, explained problem and what we have done in past, was told that we need to replaced evap cover on freezer side along with new defrost sensor according to tech support, contacted customer and informed him that parts are being ordered; ordrng 1 DEFROSTSENSOR and 1 EVAPCOVERFREEZER"
Near Dayton, OH 45406
Shawn H
Job Details:
05/16/2019
WASHER FRIGIDAIRE LAFW3511KW0
"Checked unit and found E41 and E21 codes. E41 code is for a door lock, E21 is long drain. Found pump full of debris. Cleared pump of debris, re-secured door lock because it was loose. Ran to test. All ok. Please mail out invoice."
Near Dayton, OH 45405
Shawn H
Job Details:
05/16/2019
DRYER MAYTAG DE410
Checked unit over and found rear rollers vibrating causing noise. Pulled machine apart and lubed rollers. Ran to test all ok. Please mail out invoice.
Near Eaton, OH 45320
Shawn H
Job Details:
05/16/2019
EFRIGERATOR GE GFE28GSKJSS
Installed all provided parts and ran to test. All ok.
Near New Lebanon, OH 45345
Shawn H
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0
"Checked unit and found coupler leaking at freezer door. Replaced coupler and ran to test, all ok no more leaks. ; used 1 PPM0408W (5/16 COUPLER) from stock"
Near Clayton, OH 45315
Shawn H
Job Details:
05/16/2019
WASHER KENMORE 110.2002201
"Checked unit and it still had water in it. Found F8E3, & F8E1 codes. Codes are for long fill no fill and overfill. Noise is from drain pump. Pulled pump and cleared of debris/sand. Ran pump it is quiet now. Pulled pressure hose to check for blockages, none found. Ran unit on rinse and spin cycle with load set to extra small. Unit filled to proper level. Pressure hose/air dome was blocked with sand not allowing unit to sense level. Advised customer to run a washing machine cleaner. All ok."
Near Gordon, OH 45304
Shaun S
Job Details:
05/16/2019
ELECTRIC RANGE FRIGIDAIRE FGEF3036TFG
"Upon arrival found that none of the burners or the oven getting hot, tech checked power supply and found when unit was installed they didnÕt wire range the proper way, tech repair wiring to unit, ran and checked all burners and oven, unit checks ok"
Near Troy, OH 45373
Kevin
Job Details:
05/16/2019
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA
Upon arrival unit has extreme frost build up and possible overflow issue. Per service bulletin #ASC20170602002 and this model and serial number range need parts kit # DA82-02704A. Talked to Shari about service kit and submit per her for autho.; rqstng P&A on 1 DA82-02704A (KIT PER BULLETIN #ASC20170602002)
Near Greenville, OH 45331
Shaun S
Job Details:
05/16/2019
MICROWAVE FRIGIDAIRE FABM3077RFB
"Upon arrival found that keypad on right side of door is not working properly, tech unpowered and repowered unit, ran and tested with customer present found that unit is working with all numbers and heating just fine"
Near Dayton, OH 45424
Kevin
Job Details:
05/16/2019
REFRIGERATOR LG LSXS26326S
"Unit is leaking water from filter housing, called techline this model automatically will bypass built in without using filter, now unit leaks anytime icemaker calls for water or try to dispense water. Customer has water supply shut off for now. Ordering new filter and housing.; rqstng P&A on 1 ADQ73613401 (FILTER) and 1 ADQ73973201 (FILTER HOUSING)"
Near Dayton, OH 45415
Shaun S
Job Details:
05/16/2019
DRYER MAYTAG MEDC500VW0
"Upon arrival tested unit and found dryer has a bad thermal cutout on back side of dryer, tech removed and replaced cutout, ran and tested unit checks ok upon techs departure ; used 1 3392519 (FUSE) from stock"
Near Dayton, OH 45424
Kevin
Job Details:
05/16/2019
RANGE SAMSUNG NE59N6630SS/AA
"Upon arrival, unit appears to have a significant scratch on the main front right burner on the cooktop. Unit does not appear to have any thermal crack. Multiple pics taken, cosmetic damage. Took pictures of receipt from best buy. Unit overall all functions appear to work ok. Told customer to contact samsung customer care to see if they are willing to do anything, and to keep an eye on if it somehow is thermal related developing into a crack. Unit checks ok. #4150159813"
Near Dayton, OH 45414
Shaun S
Job Details:
05/16/2019
DRYER GE DBXR463EBOWW
"Upon arrival removed and replaced slide bearing, slides and drum bearing on unit, ran and checked out, unit checks ok"
Near Greenville, OH 45331
Shaun S
Job Details:
05/16/2019
OVEN FRIGIDAIRE FFES3026TSD
"Upon arrival removed and replaced eoc and overlay on unit, customer to run and test product, unit checks ok upon techs departure"
Near Xenia, OH 45385
Kevin
Job Details:
05/16/2019
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA
Needs ice maker kit per service bulletin; ordrng 1 DA82-02695A (IMK KIT)
Near Piqua, OH 45356
Kevin
Job Details:
05/16/2019
DISHWASHER WHIRLPOOL WDF330PAHW2
"Upon arrival unit will fill but not wash, tried every wash cycle. Unit is draining properly upon cancel. Wash motor is getting voltage to it but not running. Customer claims unit has not worked since original install date. Maintenance personnel are going to try to get the unit exchanged at Lowes. Gave them our business card, contact us for repair if not able to get exchanged. Unit will need new wash/sump assembly. Per Chris no estimate taken but to write up diagnosis and complete out. Sump and motor assembly #W11025157"
Near Fairborn, OH 45324
Kevin
Job Details:
05/16/2019
REFRIGERATOR KENMORE 59679164000
"Def timer not advancing and open bimetal & ice maker is leaking ; ordrng 1 4317943 (icemaker only), rqstng P&A on 1 N/A//////// (DEF TIMER) and 1 WP10442411 (thermostat)"
Near Dayton, OH 45424
Kevin
Job Details:
05/16/2019
WASHER WHIRLPOOL WTW57ESVW1
"Replaced temp switch and timer on unit. Check to make sure hot and cold, are good. Put unit in a light wash cycle, unit is filling, agitating, spin and draining ok. Unit checks ok."
Near Bellbrook, OH 45305
Kevin
Job Details:
05/16/2019
FREEZER FRIGIDAIRE FFFH20F2QWE
Def timer not advancing installed new timer and checks ok; ordrng 1 5304518034 (DEF TIMER)
Near Fairborn, OH 45324
Brad Anders
Job Details:
05/16/2019
REFRIGERATOR WHIRLPOOL MBF1958XES4
"Found frost build up in the freezer, found door rails not pulling door closed properly. Ordered new rails.(Authorization#255NPWL); ordrng 2 WPW10120018 (slide rail (frz))s"
Near Xenia, OH 45385
Brad Anders
Job Details:
05/16/2019
MICROWAVE SAMSUNG NQ70M6650DG/AA
"Found PCB Control board burned, cooling fan not coming on, cA2 error code.Ordered new PCB Control board. Need oven cart on return.; ordrng 1 DE92-03729P (PCB ASSY CONTROL) and 1 UNKNOWN (MAIN PBA BOARD)"
Near Troy, OH 45373
Kevin
Job Details:
05/16/2019
WASHER SAMSUNG WF220ANW/XAA01
"Upon arrival put unit in a rinse and spin mode. Unit filled immediately without issue. Unit agitated, spun out and drained. Customer last washed 3-4 rugs in unit, not sure if possibly got off balance and then pcb was confused. Customer had not tried unplugging unit however the power had went off in that section of town the previous day so i believe that reset the board. However as for noise and wobbling issue, units tub bearing is going out, unit is around 9yrs old. Recommended replacement. Collected service call"
Near Jamestown, OH 45335
Brad Anders
Job Details:
05/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00
Found ice chute not closing properly. Ordered new ice dispenser chute.; ordrng 1 WPW10353552 (separator)
Near Fairborn, OH 45324
Kevin
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE FRT18S6AWX
"Install new fan motor and drain. approved by CC; used 1 5303918549 (EVAP FAN MOTOR), and 1 A04520001 (DRAIN FERRULE) from stock"
Near Arcanum, OH 45304
Kevin
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE FGHS2655PF4
Installed restricted EVAP coil and recharged unit and unit has a full frost pattern and checks ok
Near Miamisburg, OH 45342
Tim
Job Details:
05/16/2019
WASHER FRIGIDAIRE FWT647GHS1
Checked unit over found that the bearings in the tub had worn out and unit needs new tub assembly and control board. Not worth repairing due to being 20 years old and in rough shape; rqstng P&A on 1 131525500 (shell-rear/brg&gskt) and 1 131618500 (tub (spin)) and 1 131618600 (shell) and 1 131789600 (speed control-ako-)
Near Dayton, OH 45459
Kevin
Job Details:
05/16/2019
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02
Installed TSTAT & returning old t-stat
Near Dayton, OH 45426
Tim
Job Details:
05/16/2019
RANGE HOTPOINT RGB745BEH7WH
Checks unit over found that the unit needs a new regulator due to opening up immediately. No repair at the moment
Near Beavercreek, OH 45430
Tim
Job Details:
05/16/2019
WASHER WHIRLPOOL WTW5840BW0
Checked unit over found that the unit sounds like a jet pane in spin and keeps giving an F1 error code which indicates a bad control. Unit also needs inner and outer tub along with gear case due to being ceased to shaft. Normal wear and tear. Not worth repairing due to cost and age of unit. older then 5 years.; rqstng P&A on 1 W10324648(DO) (tub-outer) and 1 W10521298 (spin basket) and 1 W10581552(DO) (cntrl-elec) and 1 W11035747(DO) (gearcase)
Near Dayton, OH 45426
Tim
Job Details:
05/16/2019
REFRIGERATOR GE GSH22JSZBSS
Needs door assembly due to no water through door. No repair
Near Trotwood, OH 45426
Tim
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QP0
Checked unit over found that the heater in the icemaker and shorted out and wouldnÍt melt cubes. Replaced ice maker. Checks ok; used 1 241798224 (IMK) from stock
Near Dayton, OH 45432
Tim
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE LGHK2336TF4
Replaced solenoid checks ok
Near Dayton, OH 45410
Tim
Job Details:
05/16/2019
WASHER WHIRLPOOL LXR6232EQ0
Replaced broken lid switch. Checks ok.; used 1 3949247V (LID SWITCH) from stock
Near New Carlisle, OH 45344
Steve
Job Details:
05/16/2019
RANGE SAMSUNG NE59J7630SG/AA
"Display board is scrolling, need new display; ordrd 1 DE07-00129A (DISPLAY)"
Near Troy, OH 45373
Steve
Job Details:
05/16/2019
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF
Display is missing digits once other parts were installed. Needs main control; ordrd 1 5304509637 (DISPLAY BOARD )
Near Miamisburg, OH 45342
Tim
Job Details:
05/16/2019
WASHER AMANA NTW4516FW2
Checked unit over found a bad actuator replaced actuator checks ok.; used 1 W10913953 (ACTUATOR) from stock
Near Dayton, OH 45439
Tim
Job Details:
05/16/2019
DRYER SAMSUNG DV42H5000EW/A3
Checked unit over and found unit with only buzz and would not run.Needs motor assembly also needs display due to missing digits. Called Tracy at LoweÍs to get approval for parts so I could fix the unit today. She said it was on economical to repair and she would be putting it in for replacement options
Near Dayton, OH 45426
Tim
Job Details:
05/16/2019
DISHWASHER LG LDT7797BD
Checked unit over found that the dispenser wiring had broken. Repaired broken wire checks ok.
Near Beavercreek, OH 45430
Tim
Job Details:
05/16/2019
DISHWASHER LG LDS5540ST
Replaced dispenser due to door not closing. Checks oÍ.; pckd up 1 MCU61861001 (DISPENSER )
Near Dayton, OH 45424
Steve
Job Details:
05/16/2019
WASHER KENMORE 110.270526
Installed new dampers. Washer operating properly.
Near Dayton, OH 45424
Steve
Job Details:
05/16/2019
WASHER SAMSUNG WF405ATPASU/A2
Installed main control and sub PCB to pair up on new software. Washer is operating properly
Near Dayton, OH 45424
Steve
Job Details:
05/16/2019
WASHER SAMSUNG WF42H5000AW/A2
Washer is leaking from rear vent on larger loads. Called Samsung there are no bulletins or revised parts to correct this issue at this time#4150169872
Near Springfield, OH 45503
Steve
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0
Unit is not producing crushed ice. Found ice selector solenoid frozen in the up position. Thawed solenoid. Unit operating ok
Near Springfield, OH 45503
Steve
Job Details:
05/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04
Refrigerator not making ice found icemaker bail arm detached. Reinstalled bail arm. checked cycle. Unit is operating properly
Near Springfield, OH 45502
Steve
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A
Refrigerator leaking water on floor found evaporator drain line not secured inside of condensate drain pan reposition hose so that it lays properly inside of the pan
Near Huber Heights, OH 45371
Steve
Job Details:
05/16/2019
WASHER SAMSUNG WA45N3050AW/A4
Washing machine would not turn on. Found no power at power outlet ran extension cord to power unit on washer is operating properly
Near Lebanon, OH 45036
Steve G
Job Details:
05/16/2019
DRYER ROPER RED4516FW0
Customer states that the unit is not getting hot at all. Installed new thermo cut off kit. Cycled. Advised customer not to use unit until house vent clean out. ; pckd up 1 3392519 (thermal fuse)
Near Dayton, OH 45406
Shawn H
Job Details:
05/16/2019
OVEN SAMSUNG NE58K9430SS/AA
Checked unit and found chips in the right front burner and cracks extending outward from chips. Unit needs glass cooktop. Have pics of chips/cracks. Samsung ticket # 4150168743; ordrng 1 DG94-00889B (glass top)
Near Springboro, OH 45066
Steve G
Job Details:
05/16/2019
DISHWASHER KITCHEN AID KUDC10FXSS4
Install new main board and consul cycled unit also gave customer helpful tips on using care test OK
Near Dayton, OH 45459
Steve G
Job Details:
05/16/2019
REFRIGERATOR KENMORE 365.9762885
Customer states that the noise she was hearing sounded like a jet plane or a lawn mower starting up. Upon time of service call the unit was plugged in just a couple of hours ...Adv customer to take a video of the noise if possible.
Near Englewood, OH 45322
Shawn H
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0
Installed all provided parts. Door closes against door switch properly now. Freezer door is popping when closing. Adjusted and lubed cam closers but this didnÍt help. Unit needs cam closers for freezer door. ; ordrng 1 241856502 (plate-door closer)
Near Dayton, OH 45458
Steve G
Job Details:
05/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customer states that the unit started leaking after the installer installed the unit. Customer only had the unit less then a week and has not been able to use the unit. Found that the unit is missing a screw and locking tabs that hold on sump assy to the tank. Customer needs sump assy due to the hole for the screw to the locking tab is striped out.
Near Middletown, OH 45042
Steve G
Job Details:
05/16/2019
REFRIGERATOR FRIGIDAIRE FFFH17F2QWB
Customer states that the unit was thawing out and was warm in the freezer. Customer had unplug the unit for several days and tech had the customer plug into for couple of days prior to coming out. Found that the timer was sticking. Installed new defrost timer. Cycled. ; pckd up 1 5304518034 (DEFROST TIMER)
Near West Chester Township, OH 45069
Steve G
Job Details:
05/16/2019
ELECTRIC RANGE ELECTROLUX EW30ES65GS
Customer states that the unit was not being used and started to make a growling noise. She took off the pots off the top and the noise stop. Tech try to recreate that noise. Load test the top with several pots and pans. Turn on the oven at the same time. Could not get the unit to act up at this time. Ask customer to possibly get a video of the noise next time it happens. Took picture of the model serial tag. Hard to read.
Near Dayton, OH 45402
Shawn H
Job Details:
05/16/2019
REFRIG/SIDE-BY-S WHIRLPOOL GC3SHAXVS03
"Checked unit and found frost build up along the front. Cleared unit of frost and checked defrost circuit. Circuit is good. Door isnÍt closing properly because cam closers are worn. Customer removing ice bucket removed weight from door allowing it to seal. Unit needs cam closers. ; ordrng 1 2307051 (door closer,fc) and 1 W10132977 (cam-door)"
Near Monroe, OH 45050
Steve G
Job Details:
05/16/2019
WASHER SAMSUNG WF45H6300AW/A2
Customer woke up the next morning and noticed water all over the floor. The customer states that the washer was not running at the time only the dryer. Found the water leaking at the pea trap. House hold issue. Advised customer that this is a house hold issue and not a washer issue.
Near Englewood, OH 45322
Shawn H
Job Details:
05/16/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY04
Checked unit over and ice maker isnÍt getting water flow. Checked ice maker valve; ohms out good and when test d with dispenser valve wiring it works. Water line to ice maker is clear and can get air throw it. Ran ice maker to cycle and not getting good voltage to valve. It is intermittent. Unit needs ice maker. ; ordrng 1 W10882923 (icemaker)
Near Dayton, OH 45402
Shawn H
Job Details:
05/16/2019
WASHER FRIGIDAIRE EFLW417SIW0
"Checked unit and found error codes E41, & E62. E41 is that the board thinks the door switch is open, and E62 is a water temp too high. All functions work fine in test mode but unit will not complete a cycle. Main control has corrupt software. Unit needs control. Customer to call in if they'd like to repair."
Near Washington Township, OH 45458
Steve G
Job Details:
05/16/2019
DISHWASHER LG LDF5678ST
Customer states that the unit is getting an AE error code. Tech pulled the unit and drain the water standing in the tub. Notice that the drain line was not installed properly and rerouted the drain line. Tech did tilt the washer forward and drain out the water that was sitting at the base of the unit. .reinstalled the unit. Cycled. Did have customer run a couple of cycles before closing out ticket.
Near New Paris, OH 45347
Shaun S
Job Details:
05/16/2019
DRYER SAMSUNG DV400EWHDWR/AA
Upon arrival found that centrifugal switch is out on motor u have to spin by hand to get motor to run; ordrng 1 DC31-00055H (MOTOR)
Near Dayton, OH 45406
Shawn H
Job Details:
05/16/2019
REFRIGERATOR KENMORE 253.6041261
Installed all provided parts. Door closes smoothly now. All ok. Called JJ to run cc on file.
Near Englewood, OH 45322
Shawn H
Job Details:
05/16/2019
REFRIGERATOR WHIRLPOOL ET18NKXJN00
Checked unit and found defrost drain clogged. Cleared drain and installed copper wire to help prevent future issue. All ok. Please mail out invoice.
Near Vandalia, OH 45377
Shaun S
Job Details:
05/16/2019
WASHER KENMORE 110.44832 200R
Upon arrival found that welds on back of basket are broken and also has damaged rear bearing in tub along with tearing door boot across the frontLabor to date is $100.00 if not repaired ; rqstng P&A on 1 W10250573 (basket) and 1 W10772617 (tub-outer) and 1 WP8181850 (bellow)
Near Eaton, OH 45320
Shawn H
Job Details:
05/16/2019
WASHER MAYTAG MVWB765FW0
Checked unit and found hot water valve stuck open. Replaced valve and ran to test. All ok. No more leaking hot valve. ; used 1 W11165546 (WATER VALVE) from stock
Near Dayton, OH 45403
Shawn H
Job Details:
05/16/2019
WASHER SAMSUNG WA476DSHASU/A1
Checked unit and found it not proceeding on to spin because the unit is going out of balance. Checked rebound of dampers; left front has excessive bounce. Unit needs a set of dampers. Customer does not wish to repair at this time.
Near Greenville, OH 45331
Kevin
Job Details:
05/16/2019
WASHER SPEED QUEEN AWNE9RSN115TW01
"Customer claims unit lid will not lock intermittently when starting a new cycle and will have to unplug unit then it will work again. Unit will fill then just sit there and give an L1 error. Upon arrival put unit in a spin only mode, several times and unit locked the lid each time, let it spin for a bit, then cancel,test and lid unlocks without issue. Proceeded to put unit into a rinse and spin, unit filled with water, lid locked and unit agitated and again canceled out and unit drained and unlocked. Checked all wiring connections,checked to make sure latch is not binding and lock is aligned properly. Checked to make sure lid properly closed lever for latch switch mechanism in the back appeared ok. Tried to call techline was on hold for over 30min. Never got through. Checked website for technical troubleshooting... proceeded through all checks for L1 error. Only remaining factor is if moisture is getting into the lock itself. Ordering new lock and li
Near Troy, OH 45373
Kevin
Job Details:
05/16/2019
DISHWASHER GE GDF650SGJ0WW
"Customer claims unit not drying properly. Put unit into a normal wash cycle boost mode, heated dry has upper and lower wash zones. Unit filled, washed, drains without issue. Placed coffee mug rightside up to check upper spray arm ok. Customer claims to use rinse aid. Checked heating element found burnt spot and open. Also no certain vent fan is running properly to release steam during drying process. Collected deductible.; rqstng P&A on 1 WD05X24776 (HEATING ELEMENT) and 1 WD24X20256 (vent fan assm)"
Near Dayton, OH 45415
Shaun S
Job Details:
05/16/2019
REFRIGERATOR WESTINGHOUSE FPGS18TAL2
"Upon arrival found that both freezer and fridge door gasket needs replaced in poor shape see as quick pic if needed, gave Matt est for repair declines at this time"
Near Dayton, OH 45414
Shaun S
Job Details:
05/16/2019
DRYER MAYTAG MEDX655DW1
"Upon arrival found that start switch has fallen back into panel, tech was able to reinstall switch, ran and tested, unit checks ok"
Near Dayton, OH 45414
Shaun S
Job Details:
05/16/2019
REFRIGERATOR WHIRLPOOL ED5KEEXB04
"Upon arrival removed and replaced inlet water valve on unit, reinstalled bottom kick plate, ran and tested unit with water, checks ok upon techs departure"
Near Dayton, OH 45403
Kevin
Job Details:
05/16/2019
REFRIGERATOR SAMSUNG RF20HFENBBC/AA
Unit compressor is locked & would need a dye drier calling AaronÍs -Spoke to John- donÍt want to repair the unit
Near Dayton, OH 45440
Kevin
Job Details:
05/16/2019
REFRIGERATOR KENMORE 10651133210
Damper assy and checked water and checks ok
Near Piqua, OH 45356
Kevin
Job Details:
05/16/2019
REFRIGERATOR SAMSUNG RF26HFENDWW/AA
Checked unit out inverter brd blinking 3 blinks replaced inverter brd no blinks solid light spoke to Alex at tech line indicated that it is working properly with new inverter brd
Near Dayton, OH 45414
Kevin
Job Details:
05/16/2019
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA
Installed new gasket was tore
Near Xenia, OH 45385
Brad Anders
Job Details:
05/16/2019
REFRIGERATOR SAMSUNG RS25H5111SR/AA
"Found ice maker not cycling properly during test, installed new ice maker, unit is cycling properly. 1 of 2 units at same house."
Near Xenia, OH 45385
Brad Anders
Job Details:
05/16/2019
DISHWASHER LG LDP6797BD
"Found unit not draining, AE Error code staying on, found leak sensor switch stuck on, adjusted sensor, error code went away. Unit is washing properly."
Near Dayton, OH 45431
Tim
Job Details:
05/16/2019
DISHWASHER KITCHEN AID KUDS30IXBL7
Replaced touchpad. Checks ok.