Near Waynesville, OH 45068
Steve G
Job Details:
10/29/2019
DISHWASHER BOSCH SHE43RF2UC/64
Customer states that the unit is not draining. Remove debris from pump assy. Cycled.
Near Monroe, OH 45050
Steve G
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF263TERAESG/AA
Customer states that she opened up the freezer and found 2 plastic pieces. Installed new freezer ice maker. CycleDa97-07603b; pckd up 1 DA97-07603B (ICE MAKER)
Near Miamisburg, OH 45342
Tim
Job Details:
10/29/2019
WASHER KENMORE 110.922741
Called and talked with American home shield and let them know that we could not find anything that would be causing the unit to tear the customers clothes. Customer insisted that the washer was tearing her clothes. American home shield said to have the customer call them and they would handle it from there.
Near Springboro, OH 45066
Steve G
Job Details:
10/29/2019
WASHER SAMSUNG WF42H5000AW/A2
Customer states that the cycle never spins out. She can put in spin only and it will spin. Tech did load test. Customer needs new dampers/shocks. Customer is not going to repair.
Near Springboro, OH 45066
Steve G
Job Details:
10/29/2019
WASHER KENMORE 110.2002201
"Customer states that the unit is walking on her floor and making a ticking noise. Found that the unit has several issues. Did inspect the gearcase, , customer need support rods and tub ring. Est was 449 customer is not going to repair the unit."
Near Dayton, OH 45406
Shawn H
Job Details:
10/29/2019
REFRIGERATOR/TOP GE n/a
Upon arrival found unit unplugged. Plugged unit in and ran diagnostics. All functions work as they should. Ran unit and it isn’t developing a frost pattern. Removed rear cover to inspect. Found piercing valve on discharge line. Compressor is noisy as well. Customer states unit was purchased from Prestige Appliance. We are not servicing unit because it has been tapped into by an unknown servicer. GE tech was out to diag but would not service for same reason. Informed customer and will contact GE to inform. 191028-006451
Near Dayton, OH 45406
Shawn H
Job Details:
10/29/2019
REFRIGERATOR MAYTAG MFF2558VEB4
Installed new rails. Doors close as they should and sealing properly.
Near Eaton, OH 45320
Shawn H
Job Details:
10/29/2019
MICROWAVE GE JVM7195FL1DS
Installed all provided parts and ran to test. Unit heats fine now and does not blow fuses.
Near Arcanum, OH 45304
Shaun S
Job Details:
10/29/2019
DRYER SAMSUNG DV50K7500E
"Upon arrival found that unit has a defective idler pulley, tech removed and replaced pulley on unit, ran and checked out, unit checks ok ; used 1 DC93-00634A (IDLER PULLEY) from stock"
Near Greenville, OH 45331
Kevin
Job Details:
10/29/2019
RANGE FRIGIDAIRE FFEF3018LWG
"Customer still claims unit still not heating properly, her cakes keep dropping in middle. Set oven to 350F. Let preheat, cookie sheet set in middle of oven. Checked temp at pre heat cycle, then again after 10 more minutes. Monitor heat element to see if cycling properly. Unit read right at 357F on cookie sheet when it ding for preheat. Unit is cycling heating element on and off. Talked to Joe about the situation, unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
10/29/2019
WASHER WHIRLPOOL WFW92HEFW0
"Upon arrival inspected boot seal noticed alot of animal hair build up. Opened up unit again, checked and cleared the cleanout. Put unit into a rinse and spin mode 2x. Unit filled and agitated and drained without issue. Told customer if persists possibly load becoming off balance. Husband said he would unplug it and plug back in and unit work ok. Unit checks ok."
Near Englewood, OH 45322
Shaun S
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA
"Removed and replaced defrost sensor and evap cover on unit, ran, unit checks ok"
Near Greenville, OH 45331
Kevin
Job Details:
10/29/2019
DRYER - ELECTRIC MAYTAG MED3500FW0
"Put unit into time dry mode, unit is heating ok, went outside to check air flow, not restricted however not alot of air flow either. Moved unit and checked vent directly off unit. Ventilation has multiple bends in the run including 3 from first few feet in the run. Told customer he could test a load by just removing unit from vent. Also explained about sense and time dry settings. Customer claims clothes just taking longer to dry which would indicate a venting issue. Highly recommend getting vent cleaned. Contacted Joe in maintenance about the issue. Unit checks ok."
Near Bradford, OH 45308
Kevin
Job Details:
10/29/2019
RANGE SAMSUNG NX58H5600SS/AA
"Replaced igniter. Set range to Bake at 350F. Unit is now igniting the flame, and working properly. Unit checks ok."
Near Washington Township, OH 45458
Kevin
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID WRV986FDEM01
Installed new rail & wiring harness
Near Greenville, OH 45331
Kevin
Job Details:
10/29/2019
DISHWASHER BOSCH SHEM3AY52N/24
"Customer claims unit not draining and or completing cycles. Found drain hose needed to be elevated, didnt have appropriate drain loop installed. Fixed by zip tie drain loop higher on sink plumbing. Also found control was locked to one setting. At first i thought something was wrong with unit an had to resort to user manual online and found out it was locked. Reset function, unit drained, put unit in multiple washes had them start fill and wash for a few minutes each, then had canceled and each drain out ok.
Near Lebanon, OH 45036
Kevin
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF26HFENDBC/AA
Installed IMk
Near Dayton, OH 45424
Kevin
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
Installed new brd
Near Fairborn, OH 45324
Brad Anders
Job Details:
10/29/2019
DRYER SAMSUNG DV40J3000EW/A2
Found heating element open. Installed new heating element. Unit is heating properly.; used 1 DC97-14486A (ELEMENT) from stock
Near Dayton, OH 45440
Kevin
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF31FMESBSR/AA
"Needs new IMk & clips repaired per IMk bulletin but model # isn’t in bulletin but installed parts and took pictures per bulletin; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217B (ICE MAKER) from stock"
Near Xenia, OH 45385
Brad Anders
Job Details:
10/29/2019
WASHER WHIRLPOOL WTW8500DC1
Found user interface and main control not communicating. Needs new control and User interface. Talked to Chuck at Rent a center. They do not want to repair.
Near Springfield, OH 45502
Brad Anders
Job Details:
10/29/2019
WASHER GE GTW330ASK1WW
Found transmission leaking oil. Needs new transmission. Customer does not want to repair.
Near Xenia, OH 45385
Brad Anders
Job Details:
10/29/2019
DISHWASHER FRIGIDAIRE LFID2426TF
"Found heating element open, installed new element. Unit checks ok."
Near Springfield, OH 45503
Brad Anders
Job Details:
10/29/2019
REFRIGERATOR LG LFXS24623S/00
"Found compressor overheating, unit is leaking refrigerant, needs sealed system tested for leak. We do not service LG systems."
Near Springfield, OH 45502
Brad Anders
Job Details:
10/29/2019
REFRIGERATOR MAYTAG MSD2756AEW
"Installed new dispenser boards, and door switch. Found no continuity on Voltage coming to dispenser board. Called Home Buyers, talked to Mona. ''
Near Dayton, OH 45429
Tim
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL DU920QWDB4
Checked unit over found unit had a shorted touch pad and main control parts are Nla unit is about 25-30 years old in kitchen. Not worth repairing due to age and part availablity.; rqstng P&A on 1 3375291(NLA) (CONSOLE) and 1 WP8531292(NLA) (CONTROL)
Near Dayton, OH 45431
Tim
Job Details:
10/29/2019
DISHWASHER LG LDS5040ST
Checked unit over found unit was giving and LE error and an NE error code indicating a leak. Checked unit over found while unit was washing unit was leaking from right rear of tub were it’s riveted together. Needs outer tub Due to leaking and control cause unit won’t finish cycle. Unit is 8-10:years old in kitchen; rqstng P&A on 1 ###### (OUTER TUB(NOT A SERIVABLE PART PER Lg)) and 1 EBR73739204 (CONTROL)
Near Troy, OH 45373
Steve
Job Details:
10/29/2019
DOUBLE WALL OVEN GE PT7550EH8ES
Clock time keeps going way off track. Need to install new display clock assembly2 yrs old in kitchen; ordrd 1 WB27X29601 (control board LED )
Near New Carlisle, OH 45344
Steve
Job Details:
10/29/2019
REFRIGERATOR FRIGIDAIRE LGHD2369TF3
Freezer Icemaker freezing over. 1.5 yrs old; ordrd 1 5303918600 (FILL TUBE INSULATION ) and 1 5303918602 (kit water tube)
Near Farmersville, OH 45325
Shawn H
Job Details:
10/29/2019
DRYER - ELECTRIC ROPER RED4440VQ1
Upon arrival found unit with proper voltage to it but no operation. All fuses are good. Pts isn’t sending voltage to motor to start. Unit needs PTS. Unit is 10 years old in laundry room. ; ordrng 1 WP3977456 (switch-pts)
Near Bellefontaine, OH 43311
Steve
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Icemaker housing leaking and dripping water. FF evaporator drain is clogged frosted over causing overflow condition under crispers. Icebucket does not seat properly and won’t dispense ice and; ordrd 1 W11033168 (harns-wire FAN) and 1 W11084807 (extension) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10347093 (ice container) and 1 WPW10635022 (adapter)
Near Vandalia, OH 45377
Shaun S
Job Details:
10/29/2019
DISHWASHER FRIGIDAIRE PLD4375RFC3
Upon arrival found that spray arm for upper rack is broke off and needs to be replaced ; ordrng 1 UPPERRACKSPRAYARM
Near Dayton, OH 45403
Shawn H
Job Details:
10/29/2019
RANGE GE JGBS23GEV6WH
Installed all provided parts and ran to test. Unit ignited but won’t reignite now. Have proper amp draw and voltage. Checked and regulator shut off valve is closing on its own shutting down flow. Opened valve twice and will ignite but won’t stay lit. Unit needs regulator. ; ordrng 1 WB19K28 (pressure regulator)
Near Dayton, OH 45414
Shaun S
Job Details:
10/29/2019
WASHER MAYTAG MVWB835DW
"Upon arrival found that unit has a defective inlet water valve, cold water side is leaking by and filling tub with water Tech hoping to have part and return 10-29 in afternoon ; ordrng 1 W11165546 (valve)"
Near West Milton, OH 45383
Shaun S
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Upon arrival found that unit has a defective wash pump motor, tech unit into diag testing and found that unit fills heats and drains but doesn’t wash ; ordrng 1 W11087376 (pump&motor)"
Near Dayton, OH 45426
Shaun S
Job Details:
10/29/2019
RANGE WHIRLPOOL RBS245PDB12
Pulled board from oven to have repaired ; saved tckt
Near Versailles, OH 45380
Kevin
Job Details:
10/29/2019
WASHER SAMSUNG WF42H5000AW/A2
"Ran unit in warm quick wash mode, removed top cover and rear panel. Checked for leaks none, put unit into a drain and spin. No leaks. Customer said it had only leaked one time, but had since ran 5 loads and no leaks over the weekend. Could not find any water residue in unit. Unit is sitting on wooden platform next to dryer. Told customer to monitor the situation. Samsung #4151479674; ordrng 1 DC97-15298C (TUB TO PUMP HOSE)"
Near Beavercreek, OH 45431
Kevin
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RF23M8090SG/AA
Unit needs repaired per IMk bulletin; ordrng 1 DA82-02638A (IMK KIT)
Near Centerville, OH 45458
Steve G
Job Details:
10/29/2019
OVEN GENERAL ELECTRIC JT5500SF2SS
F97 error code customer states unit is given an error code Tech pre-ordering parts two hours on return; ordrng 1 WB24T10164 (switch high limit) and 1 WB26T10068 (cooling fan lower) and 1 WB27X25659 (BOARD)
Near Dayton, OH 45458
Tim
Job Details:
10/29/2019
RANGE - GAS MAYTAG MGRH752BDW
Checked unit over found that multiple burners and igniters broken and the gas tub had a small hole rusted in it causing gas smell. Multiple parts are NLA having homebuyers checks on parts. Unit is 10-15 years old in the kitchen and it’s white also gas. Not worth fixing.; rqstng P&A on 1 74004053 (sub 7432p073-60) and 1 74010271(NLA) (MAIN PIPE) and 1 WP3412D021-26(NLA) (burner) and 1 WP3412D024-26VP (burnr-head) and 1 WP74004410 (igniter)
Near Dayton, OH 45417
Shawn H
Job Details:
10/29/2019
REFRIGERATOR SAMSUNG RS25H5000SR/AA
Upon arrival found flex tray for ice maker cracked. Cycled ice maker to test and it operates as it should. Also found crush tines broken from auger. Unit needs ice maker and ice bucket assembly. ; rqstng P&A on 1 DA97-08059A (ICE MAKER ASSY ) and 1 DA97-08223D (ICE BUCKET)
Near Dayton, OH 45405
Shawn H
Job Details:
10/29/2019
DOUBLE WALL OVEN FRIGIDAIRE RBG99K
Unit is a 1962 double wall oven. Upper bake element is shorted open. Customer also states thermostat for lower oven seems off. Ran unit in preheat to 400 degrees to test. Lower oven is sluggish to heat but is heating. Oven is about 100 degrees cooler than setting. Thermostat is no longer available. Please order upper bake element. ; ordrng 1 5309950887 (bake element)
Near Dayton, OH 45431
Tim
Job Details:
10/28/2019
WASHER WHIRLPOOL WTW7040DW1
Checked unit over found hot water valve was plugged up. Cleared out hot water valve. Instructed customer to use cleaning tablets to help with residue on clothes. Checks ok
Near Dayton, OH 45402
Tim
Job Details:
10/28/2019
WASHER FRIGIDAIRE FFTW1001PW
"Checked unit over, drain pump was plugged up removed and clean drain pump the unit checks ok"
Near Dayton, OH 45419
Tim
Job Details:
10/28/2019
DISHWASHER SAMSUNG DW80F600UTS/AA
Replaced case break/sensors. Checks ok.; pckd up 1 DD82-01373A (CASE BREAKER )
Near Dayton, OH 45419
Tim
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRFA35SWHN00
Checked unit over found that the fans were running fine and no issues. Adjusted fan cover. Checks ok
Near Dayton, OH 45429
Tim
Job Details:
10/28/2019
RESIDENTIAL REFR WHIRLPOOL KRFC704FPS00
"Checked unit over found freezer drain was clear and no water or ice build up in the freezer. No water lines leaking, no refrigerator leaking. Found that the case of the freezer on the bottom right corner under the front foot was leaking. Insulation was busting out of case and unit was forming condensation and leaking on the floor. No repair due to issues with the linear and case. Please report to AIG."
Near Dayton, OH 45459
Tim
Job Details:
10/28/2019
WASHER LG WM4270HVA
Checked unit over found that the unit needs a new motor and control board. Customer to talk with her husband about repair.
Near Dayton, OH 45458
Tim
Job Details:
10/28/2019
DRYER MAYTAG PYE4500AYW
Checked unit over found that the motor was making noise. Oiled and greased rollers and motor and it was quieter. Checks ok. If acts up again will need motor.
Near Dayton, OH 45440
Tim
Job Details:
10/28/2019
DRYER - ELECTRIC FRIGIDAIRE LEQ7000ES1
Replaced main control due to shorted relay. Checks ok.
Near Dayton, OH 45434
Tim
Job Details:
10/28/2019
REFRIGERATOR SAMSUNG RF18HFENBSP
Replaced thermal fuse. Checks ok.
Near Dayton, OH 45414
Tim
Job Details:
10/28/2019
RANGE FRIGIDAIRE FGEF3059TFD
Found bad connection on control keeping touch pad from working. Fixed connection. Checks ok
Near Dayton, OH 45415
Tim
Job Details:
10/28/2019
WASHER-DRYER COM KENMORE 41794812301
Replaced shorted heater. Checks ok
Near Dayton, OH 45403
Tim
Job Details:
10/28/2019
DISHWASHER WHIRLPOOL WDP370PAHB0
"Checked unit over found that the unit was leaking from the back of the tub and the door. Found hole in outer tub and door seal leaking. Unit leaves standing water at the end of the cycle and customer states due it doesn’t clean well. Needs new drain and wash motor. Need additional labor due to being a tub job. ; rqstng P&A on 1 W10524469 (tub gasket) and 1 W10804028 (tub-dishwr) and 1 W10876537 (drain pump) and 1 W11025157 (pump&motor), states that autho needed"
Near Moraine, OH 45439
Tim
Job Details:
10/28/2019
WASHER LG WM3370HRA
Checked unit over found that the unit had a dryer sheet stuck in the drain hose. Cleared out dryer sheet. Checks ok.
Near Dayton, OH 45459
Tim
Job Details:
10/28/2019
OVEN TAPPAN TEF351EWB
Replaced heating element. Checks ok
Near Dayton, OH 45429
Tim
Job Details:
10/28/2019
WASHER SAMSUNG WF350ANP/XAA
"Checked unit over found that the tub needs replaced due to bearings being worn out and burning smell. No repair due to cost. Unit is 2011 model. In the laundry room.; rqstng P&A on 1 DC97-15478A (INNER TUB) and 1 DC97-15596A (FRONT TUB) and 1 DC97-16823A (REAR TUB), states that autho needed"
Near Dayton, OH 45459
Tim
Job Details:
10/28/2019
OVEN KITCHEN AID KESS907SSF06
Replaced blower fan and adjusted oven temperature. Removed oven out of cabniet/counter spot to replace fan. Second tech needed for additional labor. Checks ok.
Near Miamisburg, OH 45342
Tim
Job Details:
10/28/2019
WASHER WHIRLPOOL WTW7500GW0
Replaced fill valve due to squealing noise. Checks ok; used 1 W11165546 (WATER VALVE) from stock
Near Germantown, OH 45327
Tim
Job Details:
10/28/2019
DISHWASHER KITCHEN AID KUDW03CTBL2
Replaced door gasket due to leaking around seal. Checks ok
Near Dayton, OH 45458
Tim
Job Details:
10/28/2019
DRYER WHIRLPOOL WED5520SQ0
Repaired wiring at terminal block. Customer needs to have outlet checks out due to not getting 240v. Everything else checks ok on the dryer.
Near Dayton, OH 45458
Tim
Job Details:
10/28/2019
DISHWASHER - BUI SAMSUNG DW80H9930US/AA
Needs control due to 7E error code and spray arm not moving correctly. No repair due to age and cost.
Near New Carlisle, OH 45344
Steve
Job Details:
10/28/2019
DRYER - ELECTRIC SAMSUNG DV419AEW/XAA
Unit not heating. Found open heater element. ; used 1 DC97-14486A (ELEMENT) from stock
Near Centerville, OH 45459
Tim
Job Details:
10/28/2019
REFRIGERATOR FRIGIDAIRE DSHS9NGYACSS
Replaced control and fan. Checks ok
Near Dayton, OH 45440
Tim
Job Details:
10/28/2019
DRYER - ELECTRIC FRIGIDAIRE LEQ7000ES1
Checked unit over found that the unit had a shorted motor winds. Needs new motor no repair due to cost.
Near Tipp City, OH 45371
Steve
Job Details:
10/28/2019
WASHER MAYTAG MVWC416FW1
Unit not dispensing fabric softener. Found loose connection on dispenser. Secured connections. Recalibrated unit. Washer operating ok.1.5 yrs old in basement
Near Troy, OH 45373
Steve
Job Details:
10/28/2019
DISHWASHER BOSCH SPX68U55UC/51
Dispenser not opening. Found release spring stuck not causing door to slide all the way open.Unit not filling with water due to smashed water line. Drain line plumbing loose spraying water and cabinets split due to install. I’m not reinstalling. Next visit due to these items customer will be responsible.
Near Troy, OH 45373
Steve
Job Details:
10/28/2019
RANGE - ELECTRIC FRIGIDAIRE FPEF3077QFA
Installed all new infinite switches. Cooktop working ok.
Near Huntsville, OH 43324
Steve
Job Details:
10/28/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA
"Unit not making ice. Def thermostat is open. Installed new thermostat and air handler kit.; used 1 5303918784 (AIR HANDLER), and 1 5305877995 (COMPOUND) from stock"
Near Belle Center, OH 43310
Steve
Job Details:
10/28/2019
DISHWASHER GE GDT635HMM0ES
"Unit will not drain. Found broken glass inside of pump motor. Removed glass, test ran dishwasher. Unit will now not fill with water. Check water valve , no power coming to valve. Removed sump filter to find float switch assembly missing. Recovered float switch from customer shop vacuum."
Near Bellefontaine, OH 43311
Steve
Job Details:
10/28/2019
ELECTRIC RANGE GENERAL ELECTRIC JB700EJES
"Large elements not working, knob not turning far right; ordrd 1 WB03X24965 (range knob - stainle) and 2 WB24X25013 (range infinite contr)s"
Near Troy, OH 45373
Steve
Job Details:
10/28/2019
MICROWAVE SAMSUNG SMH2117S
Checked all components. Installed new noise filter fuse. Unit heating ok6.5 yrs old in kitchen OTR ; ordrng 1 000 (CERAMIC FUSE (TS))
Near Bellefontaine, OH 43311
Steve
Job Details:
10/28/2019
FREEZER FRIGIDAIRE FGHS2342LF4
Unit not cooling properly making a very loud noise and water leaking from water valve. Need to install new coupling and seal icemaker fill tube
Near Piqua, OH 45356
Steve
Job Details:
10/28/2019
WASHER LG WM2101HW
Unit leaking water from torn door seal--7 yrs old in laundry area ; ordrng 1 4986ER0004F (DOOR BOOT) and 1 5215ER2002G (DRAIN HOSE)
Near Troy, OH 45373
Steve
Job Details:
10/28/2019
DISHWASHER FRIGIDAIRE LFID2459VF1A
Unit will not run.wash motor not plugged in. Secured wiring. Unit running ok.
Near Tipp City, OH 45371
Steve
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDTE194ESS2
"Dishwasher not running due to faulty wash motor, replaced wash motor unit is operating properly2,5 yrs old; used 1 W11032770 (MOTOR PUMP) from stock"
Near Waynesville, OH 45068
Steve G
Job Details:
10/28/2019
REFRIGERATOR LG LFXS28596S/00
Installed new ice maker assy. Cycled.
Near Liberty Township, OH 45044
Steve G
Job Details:
10/28/2019
FREEZER SAMSUNG RF260BEAESR/AA
Customer has ice build up in the base of the freezer section. Remove back back wall and found frozen. Thawed out and flush out with hot water. Cycled.
Near Huntsville, OH 43324
Steve
Job Details:
10/28/2019
REFRIGERATOR ELECTROLUX PLHS267ZCB4
Unit not cooling due to bad evaporator fan. Needs fan; ordrd 1 5303918549 (evap motor service)
Near Franklin, OH 45005
Steve G
Job Details:
10/28/2019
DISHWASHER MAYTAG MDB4949SDZ0
Customer states that the unit is not washing. Found that the customer did not have jet dry and was washing in cold water. Gave customer helpful tips.
Near Washington Township, OH 45458
Steve G
Job Details:
10/28/2019
DRYER KENMORE 110.6120201
Installed new motor blower wheel and timer cycled unit test OK
Near Dayton, OH 45424
Steve
Job Details:
10/28/2019
WASHER MAYTAG MVWX655DW1
No fill error. Installed water valve assembly unit running ok2.5 yrs old in laundry area ; ordrng 1 W11168740 (valve (TS))
Near Springboro, OH 45066
Steve G
Job Details:
10/28/2019
WASHER KENMORE 796.31552.610
Customer states that in the middle of the wash and would not drain. Installed new drain pump assy. Cycled. ; pckd up 1 5859EA1004F (DRAIN PUMP)
Near Waynesville, OH 45068
Steve G
Job Details:
10/28/2019
WASHER LG WT1101CW
Error code IE and DECustomer needs pressure switch and possible main board. Did email customer an est. if he needed both parts. Customer is going to think about the repair. If customer wants repair pull work order and preorder parts.
Near Springboro, OH 45066
Steve G
Job Details:
10/28/2019
RANGE SAMSUNG NE59J7630SG/AA
Install new main board installed new display board and overlay
Near Franklin, OH 45005
Steve G
Job Details:
10/28/2019
REFRIGERATOR LG LFX25976ST/00
Installed new icemaker auger motor assembly cycled unit test OK; pckd up 1 LGEBS61443383 (ICE MAKER AUGER)
Near Springboro, OH 45066
Steve G
Job Details:
10/28/2019
DRYER SAMSUNG DV45K6500EV/A3
Billy at lowes advice Billy that the filter housing was cut and or ripped off as well technician took several pictures of where the unit was cut this was not caused by clothes getting caught as well as it looks like the unit was ripped apart physically due to physical damage Lowe’s is denying the repair if customer wants a repair technician will give her a estimate of service call labor and part as wellTech did not speak with homeowner the mother was at the house at the time Tech Was able to get a hold of homeowner told her what was going on she thought another company was coming out advised her that the part is not gonna be covered she admitted that she pulled it off and broke it but was not able to find a part number I advised her that the vendor will not be repairing and I can give her an estimate she did not want an estimate and she said she’s purchasing new unit
Near Springboro, OH 45066
Steve G
Job Details:
10/28/2019
MICROWAVE WHIRLPOOL WMH1163XVS-1
"Installed new capacitor dial in my tube, Low test the unit several times kept blowing in-line fuses Tech called whirlpool Techline spoke to Master Tech found shorted wire repair that wire that had nothing to do with the work done above installed five new in-line fuses; pckd up 5 QB14QBP20CFB (IN LINE FUSES)s"
Near Waynesville, OH 45068
Steve G
Job Details:
10/28/2019
WASHER MAYTAG MVWB835DW0
"Customer states that unit was flashing back and forth and kept filling. During diag, the water kept filling up when it shouldn’t be filling. ; ordrd 1 W11100602 (cntrl-elec)"
Near Middletown, OH 45042
Steve G
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDFE104DSS2
"Customer states that the unit is not washing or drying. Customer did not have any jet dry in the dispenser. Tech did water fill test, and unit did fill the cups. Cycled unit."
Near Middletown, OH 45042
Steve G
Job Details:
10/28/2019
COOKTOP KITCHENAID KECC604BBL00
Customer states that the to has etching. Found that the top had burn marks from water on it. The customer only clean unit with glass plus boot ceramic brite cleaner. Spoke to Candy at lowes they are not going to repair the unit due to it being cosmetic.Did try to call customer back but her phone was busy.
Near Franklin, OH 45005
Steve G
Job Details:
10/28/2019
MICROWAVE BOSCH HMB50152UC/01
Installed new microwave waveguide low test check OK
Near Dayton, OH 45406
Shawn H
Job Details:
10/28/2019
WASHER FRIGIDAIRE FWX223LBS7
Installed all provided parts and ran to test. Unit spins and agitates fine now. Timer advances as it should. All ok.
Near Springboro, OH 45066
Steve G
Job Details:
10/28/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02
Customer is not getting any ice. Tech is going to order repair parts that samsung came up with. Customer is going to call vendor for an exchange. Tech advise customer that he would not order parts until we hear back from the customer. If we do not hear back from the customer with in 5 business days we will close out the ticket. ; rqstng P&A on 1 DA82-02367A and 1 DA94-02679F (MAIN BOARD) and 1 DA97-15217D (ICE MAKER) and 1 DA97-19898A
Near Middletown, OH 45044
Steve G
Job Details:
10/28/2019
WASHER HOTPOINT HTW240ASK4WS
Reschedule waiting for additional labor to be approved ; schdld next appmnt for 10/28 MON !
Near Middletown, OH 45044
Steve G
Job Details:
10/28/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW0
Customer gasket is torn evap fan is not. Turning; schdld next appmnt for 10/25 FRI !
Near New Lebanon, OH 45345
Shawn H
Job Details:
10/28/2019
RANGE FRIGIDAIRE FGEF3059TDG
Installed new handle. All ok.
Near Dayton, OH 45414
Shawn H
Job Details:
10/28/2019
RANGE GE J BP35D M1BB
Checked unit over and found left front infinite switch shorted to high. Right front burner was sitting at an angle due to the mounting tab being bent. Straightened tab and burner is level. Installed new switch and ran to test. All ok. All burners work as they should. Leveled unit as well. No labor charge just parts.
Near Dayton, OH 45406
Shawn H
Job Details:
10/28/2019
RANGE GE n/a
Installed new element and ran to test. Preheated unit to 350; all ok.; used 1 WB44T10010 (ELEMENT) from stock
Near Dayton, OH 45416
Shawn H
Job Details:
10/28/2019
DRYER - ELECTRIC GE GTX22EASK0WW
Spoke with customer and Aaron’s and getting them a loaner until parts arrive. ; saved tckt