Local Reviews
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Shaun S.
WASHER MAYTAG MVWB765FW1 upon arrival found that unit has defective console panel along with main board needs changed out; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)
Shawn H.
DISHWASHER FRIGIDAIRE FGID2476SF0A Installed all provided parts and ran diagnostics to test. All ok. No more noise and all functions work as they should.
Shaun S.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "upon arrival found that unit is in need new imk, stuck in the harvest position and will not rotate thru; ordrng 1 W10873791 (icemaker)"
Kevin S.
DRYER FRIGIDAIRE FRE5714KW0 "Unit is running but not heating, checked thermostat and cutoff ok found heating element open. Ordering new heating element. 937-623-9343 cell phone number added. Gave estimate, on heating element and labor customer ok.; ordrng 1 131553900 (heater-housing assy)"
Shaun S.
REFRIGERATOR SAMSUNG RS261MDWP "upon arrival removed and replaced housing on unit, has customer run water from dispenser as tech then checked for leaks unit checks ok upon techs departure"
Brad A.
DISHWASHER BOSCH SHPM65Z55N/01 Found unit not opening door properly. Ordered door module.; ordrng 1 12025140 (MODULE)
Shaun S.
RANGE FRIGIDAIRE GLEF378CQE "upon arrival found that problem is in control panel, gave customer est for repair, she declines at this time, going to purchase a new unit"
Shaun S.
REFRIGERATOR WHIRLPOOL ED5LVAXWO02 "upon arrival found that tech was able to get water to disp from front of the unit, upon checking things tech did find that unit was turned up to max cooling setting which may have started to freeze water tank on unit, reset both freezer and fridge settings for customer, unit checks ok upon departure"
Brad A.
DISHWASHER FRIGIDAIRE FBD2400KW10B "Found unit leaking due to tub and door gasket, ordered new gaskets.; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)"
Brad A.
RANGE - GAS SAMSUNG NX58M6630SS/AA "Found left front burner switch bad, ordered new switch.; ordrng 1 DG96-00425A (SWITCH)"
Brad A.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Found back wall frozen up, found icemaker room frozen, needs icemaker, y clips, drain tube, main PCB, evaporator cover. Unit located in the kitchen, manufactured 3/2015; rqstng P&A on 1 DA82-02367A (UNKNOWN ) and 1 DA97-19898A (UNKNOWN) and 1 UNKNOWN (FF EVAPORATOR COVER) and 1 UNKNOWN (MAIN PCB) and 1 UNKNOWN (DA97-15217D)"
Brad A.
DISHWASHER GENERAL ELECTRIC GDT655SSJ0SS "Found user interface and main control not communicating, ordered main control and UI. located in the kitchen, manufactured 2/2017; rqstng P&A on 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24901 (MAIN CONTROL BOARD)"
Kevin S.
DRYER MAYTAG MEDX655DW1 "Replaced high limit tstat. Put unit in timed dry high heat. Unit is heating and tumbling, made sure heating element cycled on and off. Unit checks ok."
Kevin S.
WASHER GENERAL ELECTRIC GTW460ASJ6WW Customer had excess fabric softener build up in the dispenser. Showed customer how to remove fabric softener and clean. Gave recommendations on cutting the softener with hot water.
Kevin S.
DRYER SPEED QUEEN ADEE8RGS173TW01 "Found thermal cutoff open. Heating element and thermostat checked ok. Checked ventilation looked good, unit very clean. Made sure heating element cycled properly. Had customer there unit checks ok. ; used 1 D511474 () from stock"
Kevin S.
WASHER MAYTAG MVWB865GC0 "Replaced user interface. Tested all buttons and dial. Put unit into a rapid wash, then proceeded to a drain and spin. Unit checks ok."
Brad A.
RANGE BOSCH HD18054U "Found burner flames discolored, unit checks ok, informed customer to have gas company test the gas supply."
Brad A.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "Installed new controls, inverter, and separator, unit is working properly."
Brad A.
DISHWASHER MAYTAG MDB4949SDZ0 "Found loose connection at wash motor, repaired connection. Unit is working properly."
Brad A.
WASHER MAYTAG MHW5100DW0 "Found door lock not working properly, installed new lock. Unit checks ok."
Tim R.
DRYER MAYTAG MEDC215EW1 Replaced thermostat. Checks ok instructed customer to get vents professional cleaned or replaced.; used 1 279816 (FUSE) from stock
Tim R.
WASHER BOSCH WAT28400UC/17 Fixed cord issue on washer. Checks ok.
Tim R.
WASHER WHIRLPOOL WFW5620HW0 Adjusted door seal. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TWA Replaced cold control due to not cooling during summer. Checks ok; used 1 241537103 (COLD CONTROL) from stock
Tim R.
WALL OVEN GE 790.953243 Customers complaint is unit is getting hot on the front of the cooktop just above the door vent. Explain to the customer that is normal because of the way the unit vents. Unit is heating up to proper temperature. Replacing parts will not change this unit is functioning normal.
Tim R.
RANGE - ELECTRIC GE MODEL TAG GONE 1/7/2 Three of the burners the wiring harness is melted for and burners shorted. No repair.
Tim R.
COOKTOP JENN AIR JDS8860BDP Replaced parts listed. Unit checks ok. Instructed customer to fix outlet issues causing oven to kick off.
Tim R.
RANGE MAYTAG MES5870AAB Removed old bulb installed new bulb customer had. Checks ok.
Tim R.
OVEN KENMORE TAG WORN OUT 1/7/20 Model Tag worn off. Attached picture to SD-QuickPic...unit needs new control due to no power to element. Element tested good. Unit is 10-15 years old in the kitchen. 30 inches and white. Not repairable.
Tim R.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA Cleared frozen drain. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TWA Installed garage kit. Checks ok; used 1 5303918301 (GARAGE KIT) from stock
Tim R.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Checked unit over found bad connection on motor causing unit to intermittently wash and make weird noises. Fixed connection. Checks ok
Steve M.
OVEN ELECTROLUX n/a Oven light not working. Need main control board. NLA 01/19. Top oven not heating. Found open thermal fuse. Reset fuse. Oven is heating properly.
Steve M.
DRYER FRIGIDAIRE FFLE3911QW0 Dryer won’t start due to blower wheel coming off. Re installed blower wheel. Unit running ok
Steve M.
WASHER SAMSUNG WA40J3000AW/AA Installed parts listed. Unit test ok.
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Customer states washer may be causing black spots on clothes. Recommended cleaners and use of less soap.
Steve M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Floating ground issue. Customer needs to have refrigerator properly grounded. All lighting working ok. If problem persists after proper ground is achieved a new LED driver module will need to be ordered
Steve M.
WASHER GE GTW750CSLOWS Unit won’t complete cycle. Found loose motor tachometer causing motor speed error. Tightened assembly. Balanced washer. Ran through forced spin. Unit running ok.
Steve M.
RANGE KENMORE 911.737871 Left front surface igniter will not light and oven thermostat will not light. Oven parts 268 and cooktop parts NLA
Steve M.
REFRIGERATOR-SID LG LFXS28968S/00 Unit will not stop dispensing water due to stuck dispenser switch. Greased switch unit operating ok.
Steve M.
DRYER GE GTD33EASK0WW Unit is not drying clothes. Found blower wheel loose from motor. Tightened blower wheel unit operating properly.
Steve G.
ELECTRIC RANGE FRIGIDAIRE FGEF3036TFG Customer state that the unit is not getting hot. Found broken terminal block. Installed new terminal block. Due to the dents on the back of the unit tech got the stress clamp on as secure as possible. No anti tip bracket due to the leg damage. Pictures taken. ; pckd up 1 5303935271 (terminal block)
Steve G.
DRYER WHIRLPOOL WED8300SW1 Customer states heard a loud bang and unit stop working. Found the idler pulley was bad and the belt had broken. Installed new idler pulley and belt. Cycled. Clean out base of lint build up. ; pckd up 1 661570V (belt) and 1 W10837240 (idler pulley)
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Installed new ice maker upgrade kit, and installed new ice container. Cycled. Unit test ok. Seal up the entire ice room with silicone . Had to move the unit out and due to the way the unit was wedge into the hole tech was not able to put down floor protection. Customer was ok with not putting down protection. Tech did point out floor marks prior to moving unit out."
Shawn H.
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Upon arrival customer stated that unit still freezes items and still not giving cubed ice. Put unit into diagnostics and all functions but solenoid work. Checked for voltage at solenoid and none present. Checked for voltage from main control. Main control is sending voltage. Checked for voltage at cabinet harness and not present. Unit has a short in the harness for the solenoid. Temp sensors are testing good and within spec for temp. Temp set at 40 and food still freezes. Unit needs main control. Issue for cube/crush cannot be repaired. Calling warranty company to inform. Called NEW Techline and gave diagnoses. They are buying out due to no repair.
Shawn H.
REFRIGERATOR SAMSUNG RFG293HABP/XAA Installed all provided parts and ran to test. All fans come on. Advised customer temps would be within normal in 24 hours.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Installed all provided parts. All lights work as they should. Fourth set of lights for same issue in 3 months. If problem reoccurs issue may be with wiring. Didn’t see signs of shorts or broken wires.
Shawn H.
DISHWASHER KITCHENAID KDTE254ESS3 Upon arrival found unit would not fill with water. Put unit into normal cycle to test. Not getting voltage to valve. Found float switch stuck causing no voltage to valve. Cleared and unit fills fine. Advised customer to run vinegar to clean scale build up. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869TF6 Upon arrival found unit leaking at water supply line. Removed line and installed new feral and brass nut. Ran to test no more leaks. All OK. Problem was from installation. The linewas not properly installed to begin with.
Shaun S.
RANGE MAYTAG MER8800FZ1 "removed and replaced mainboard and overlay on unit, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR MAYTAG MSD2356AEW "upon arrival found that return and supply air both frosted over believe door didnt shut all the way, tech thawed out, checked cool for frost pattern unit checks ok"
Shaun S.
DRYER SAMSUNG DV42H5000EW/A3 "removed and replaced rollers on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF
Kevin S.
DISHWASHER MAYTAG MDB4949SDZ0 "Upon inspection, customer showed a rubber gasket, that had been burning on heating element. Inspected unit, checked both upper and lower spray arms ok. Checked water inlet and around float. Didnt see any problems. Customer has since used the dishwasher without any other issues. I believe this just came off of some dishware maybe gasket for thermos or water bottle. Unit checks ok."
Kevin S.
RANGE - ELECTRIC WHIRLPOOL WDE350LVQ1 "Upon arrival unit control is not working with no display. All cooktop burners working ok. Called techline, removed bull nose to get access to control, did checks for voltage into control good. Tech said would need new control. Inspected all wires and connections. Inspected control no unusual issues. Put unit back together and powered on breaker then unit control was working. Set clock, checked both broil and bake functions. Set bake to 350 unit pre heated ok. Told customer to continue to monitor."
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Found drain pump not turning with proper voltage applied, installed new drain pump, unit checks ok.; used 1 A00126401 (DRAIN PUMP (DN)) from stock"
Kevin S.
DRYER WHIRLPOOL WED4616FW0 "Upon arrival customer claims unit making a noise but cant really describe it. I first turned drum by hand unit seemed quiet. Put unit into a air only mode no heat let run 5 mins seemed ok. Proceeded to put into heat timed dry then after a few minutes unit did start to make some squeak noise. Hard to determine exactly where its coming from. Took apart unit, greased both sets of roller support shafts etc, idler pulley was still perfect no noticeable noise there. Put unit back together sounded better but not perfectly quiet.. Unit checks ok."
Brad A.
WASHER WHIRLPOOL WTW8500DC3 "Installed new control, console, and valve. Unit is working properly."
Brad A.
WASHER WHIRLPOOL WTW5000DW0 "Found tub will not come out, called Lowes talked to Brenda, with additional parts needed they have decided not to repair unit. Called customer to inform them. Will return parts to Shari."
Brad A.
DRYER SAMSUNG DV431AEP/XAA "Found heating element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Brad A.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 "Installed new motor, container, separator, unit checks ok."
Brad A.
WASHER MAYTAG MVWC465HW2 "Customer was not selecting proper cycle, instructed customer, unit is working properly. Called and informed chuck at Rent a center."
Tim R.
DISHWASHER LG LDF7774ST "Unit has broken upper rack legs and spray arm. Replacing entire upper rack. ; rqstng P&A on 1 AHB32983760(TS) (UPPER RACK), states that autho needed"
Steve M.
WASHER MAYTAG MVWB835DC0 Lid Hinge is broken. Need to replace lid assembly.Brandy authorized; ordrng 1 W11256781 (lid)
Brad A.
DISHWASHER WHIRLPOOL UDT555SAHP "Installed drain pump, unit checks ok."
Steve M.
REFRIGERATOR ELECTROLUX EI32AR80QSF Factory defect in finish. Neeed to replace door; ordrng 1 XXXXX (REFRIGERATOR DOOR)
Steve M.
OVEN WHIRLPOOL GMC305PDB07 Unit is taking a long time to reach pre-heat temperature due to faulty oven bake element Need oven cart; ordrd 1 WPW10207397 (element)
Steve G.
REFRIGERATOR-SID LG LFXS28968S/11 Customer states that the left door has a dent. Tech has pictures and preorder parts. ; ordrng 1 1111 (LEFT DOOR S/S DOOR) and 1 2222 (DISPLAY ASSY ON LEFT DOOR) and 1 3333 (PADDLE ASSY ON LEFT DOOR)
Steve G.
DISHWASHER GE GSD2100V55BB "Customer states that the unit is not draining.. found the solenoid that activates the drain pump has melted. Installed new solenoid assy. Cycled unit found that the melted part that I removed and installed new part works fine but found other issues with unit; ; ordrng 1 WD12X10474 (TIMER) and 1 WD26X10051 (mechanism s/s asm), pckd up 1 WD21X10060 (solenoid,pump)"
Steve G.
WASHER BOSCH WFMC8401UC/10 Customer states that the unit is no draining. Customers pump is out. Tech order part. ; ordrd 1 436440 (drain pump)
Steve G.
DISHWASHER KITCHENAID KDPE234GPS0 Customer states that the unit is not washing. Found the motor to be out; ordrd 1 W11085683 (SUMP MOTOR ASSY)
Steve G.
REFRIGERATOR GE GFE29HMEJES Customer states that the unit is leaking. Found that the unit is not going into defrost mode and unit does need the undated evap motor kit. ; rqstng P&A on 1 11111 (REFRIGERATOR SECTION UPGRADED EVAP MOTOR KIT WITH NEW PROGRA.) and 1 2222 (TEMP SENSOR) and 1 GEWR50X10108 (THEROSTAT) and 1 GEWR51X10132 (HEATER)
Steve G.
WASHER ELECTROLUX EFLS627UTT0 Ran several test. Fond water coming from dispenser assy durning rinse cycle. Removed the back black hose from dispenser to tub and found no restrictions. ; ordrd 1 5304514782 (DISPENSER HOUSING LOWER) and 1 5304514792 (DISPENSER DRAWER) and 1 5304514794 (DISPENSER HOUSING UPPER)
Shawn H.
WASHER SPEED QUEEN AWN432SP113TW04 Installed all provided parts and ran to test. Unit now spins fine but it will not drain. Unit needs drain pump as well.; ordrng 1 39255P (DRAIN PUMP )
Shawn H.
DISHWASHER BOSCH SHE3AR56UC/21 Upon arrival put unit into diagnostics to check for error. None found. Ran unit in auto test and it showed a heater error during heating cycle. He led and found heater shorted open. Unit needs heat pump. ; ordrng 1 705174 (heat pump)
Shawn H.
WASHER KENMORE 110.280628 "Upon arrival customer stated that unit goes off balance on any load. Checked for error codes, none found. Ran unit in auto test, unit ran fine with no issues. Checked suspension and found shocks worn causing out of balance. Unit needs suspension set. ; ordrng 1 W10820048 (suspension)"
Shaun S.
RANGE FRIGIDAIRE PLES389ECH
Shawn H.
WASHER LG WT1101CW "Upon customer states that unit gets to rinse but will fill, drain , and repeat but not advance past the rinse. Also states pump is nosier than it used to be. Checked pump and found no blockages. Noise is from drain pump. Unit has a water level error and unbalanced error. Unit isn’t sensing water leaving tub. Shocks are worn causing unbalance. Unit needs main control, drain pump, pressure switch and suspension. ; ordrng 1 5859EA1004F (DRAIN PUMP ) and 1 6501EA1001R (PRESSURE SWITCH ) and 1 AJK72909308 (SUSPENSION KIT) and 1 EBR76262102 (PCB)"
Shaun S.
STACKED LAUNDRY FRIGIDAIRE FFLE1011MW2 found that outter tub has a hole in it leaking water on floor ; rqstng P&A on 1 1317326201 (outter tub)
Shaun S.
REFRIGERATOR WHIRLPOOL GS6SHAXKS01 upon arrival found that when water line ran to disp for water out of spout screw that hold nozzle in place pierced hole in spout causing water not to flow out properly into cup need to replaced fitting again; ordrng 1 WP4388152 (fitting)
Kevin S.
WASHER WHIRLPOOL WFW75HEFW0 "Unit has an F3E1 error. Unit was unplugged inspected water lines, water pressure and valves. When you plug unit in drain pump immediately comes on and throws the error code. Door will not unlock, drain pump keeps running. Opened lock from inside, customer was washing rugs. Removed rugs water was drained out. Checked pressure hoses for kinks or air leaks none. Checked electrical connections to pressure switch. Removed bottom end of pressure hose and blew into the line was able to get unit to quit, until i quit blowing. Called techline, had me go in and clear code. Was able to get unit power up as normal without drain pump consistently running. Gave estimate to customer on pressure switch ok repair. Collected service call fee.; ordrng 1 WPW10448876 (switch-wl)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2335TF3 "Customer claims unit will get the SYCF communication error between ui and main board, they had taken a picture. Customer said unit started acting up 4 days ago and will routinely the ui will just go blank or this error and they can not change any parameters, or get ice or water from unit. They had unplugged and plugged back in unit prior. They claim unit shows error more often then not. Upon arrival unit was displaying and running. Put unit into diagnostics mode, and checked each parameter, all test functions checked ok. Deactivated mode, unit back to cooling and operation again. Customer hasnt noticed any issue with cooling in either section. . Ordering new control.; ordrng 1 5304507449 (board-main power)"
Kevin S.
DOUBLE WALL OVEN SAMSUNG NV51K6650DG/AA "Customer number 2 and 3 does not respond properly to the touch. Made sure unit was wiped clean and customer and i tried multiple times... about 80% these numbers will not respond. Called techline, little to no help, im trying to look up what exactly these parts are in the schematic. Unable to purchase all as one part, ordering 1-3 from schematic as this may contain a touch membrane? And then 1-1 the display. ; rqstng P&A on 1 DE92-04044A (DISPLAY BOARD) and 1 DG94-01608B (CONTROL SUB )"
Brad A.
DISHWASHER KITCHENAID KDTE334GBS0 "Found unit will not power on, ordered console and main control, located in the kitchen, manufactured 11/2017; rqstng P&A on 1 W11120155 (control-elect) and 1 W11165145 (console)"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Customer has ice buildup in ice compartment pic taken. Ordering ice maker service kit per samusng bulletin.; rqstng P&A on 1 DA82-02675A (IMK SVC KIT)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Found restriction in the evaporator, ordered new evaporator.; ordrng 1 5303918274 (evaporator kit)"
Brad A.
DISHWASHER GE GDT580SSFS7SS "Found drain pump not turning properly, installed new pump. Unit checks ok.; ordrng 1 WD19X25180 (DRAIN PUMP (DN))"
Tim R.
REFRIGERATOR GE GSL25JFXBLB Disassembled dispenser and fixed broken door spring and switch. Checks ok
Tim R.
RANGE JENN AIR JGR8850ADW Replaced ignitor and hinges. Checks ok.
Tim R.
RANGE TAPPAN 31-2232-23/01 Unit now has power and all burners work except the Thermostat isn’t sending power to bake element. Parts are NLA... called and let Tara know what was going on
Tim R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Adjusted freezer door seal and sealed up with silicone. Checks ok
Tim R.
MICROWAVE KENMORE MMV4205BAW Loud buzzing no heat. Needs magnetron and transformer. Not worth repairing due to cost. Unit is 15 years old in the kitchen. Auth187KNSM
Steve M.
COOKTOP KITCHENAID n/a Large burner switches not sparking. Need both large switches. Wall oven needs removed to gain access to cooktop.
Tim R.
COOKTOP TAPPAN TGF317ESC Cleared food out of burner base. Checks ok
Steve M.
MICROWAVE GE PEB7227AN1DD Installed new microwave
Tim R.
REFRIGERATOR FRIGIDAIRE LGHC2342LF Cleared frozen drain and installed heater wire. Checks ok
Tim R.
REFRIGERATOR GE PFSS9PKYASS Replace icemaker and cleared waterline. Checks ok
Steve M.
REFRIGERATOR GE GSE25HMHBHES Unit running hot due to condenser fan not running. Found mouse stuck in fan blade.
Steve M.
RANGE WHIRLPOOL WFE525S0HS1 Installed new door hinges. Unit operating ok
Steve M.
WASHER MAYTAG MVWB765FW0 F7E8 stator over tempOff balance error. Found change in between agitator plate. Causing excessive stress on motor.
Steve M.
REFRIGERATOR SAMSUNG RF268ABRS/XAA Freezer is not freezing and ref section not cool enough. Compressor running less than .3 amps. Unit is low on Freon.
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Unit not heating due to open heater. Element mm RR element unit heating ok.; used 1 DC97-14486A (ELEMENT) from stock
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Installed new refrigerator section temp sensor and inverter board.
Steve G.
REFRIGERATOR KENMORE 106.602329 Customer states house had a power outage. Refrigerator is not cooling . Found both fans not working. No power to each fan. Customer needs board and cold control. Unit is 10 years old and in the kitchen. Customer did pay service call fee. Gave customer est if he wants repaired. If customer wants repaired please contact us and we will preorder the parts and bring out with us.
Steve G.
REFRIG/SIDE-BY-S SAMSUNG RF28JBEDBSG/AA 04 Customer states that the unit is not making ice. found ice build up between the ice room wall and the ice maker. Did advise the customer that is a common issue with ice build up. The customer went on you-tube and follow the directions of taking a hair dryer to the unit. Customer did warp the right side of the ice room wall. Advised customer that the ice room is non repairable.
Shaun S.
DRYER SAMSUNG DV52J8700EW/A2 "upon arrival found that unit was functioning ok with no issue other than dryer needed leveled, ran and tetsed unit on different cycles unit checks ok"
Steve G.
DRYER LG DLEX3470W Customer states that the unit is tearing her clothes. Found that the lint filter is not going down all the way.. Removed the lint filter housing and clean out the lint build up. Installed filter check ok. Did advise customer to have the house vent clean out.
Shaun S.
REFRIGERATOR SAMSUNG RS261MDWP "upon arrival found that unit is leaking water out of filter head, tech believes leak is coming from the after market filter customer is using not locking in tight enough to cause proper seal, customer states that unit didnt begain to leak until the aftermarket filter was installed"
Steve G.
DISHWASHER LG LDF7561ST Customers states that unit has a error code of E1. Found that the unit needs a motor assy. Gave customer a verbal est of 500 to repair. Customer is not going to repair.
Kevin S.
DISHWASHER FRIGIDAIRE PLD2855RFC3 "Customer claims no issue with unit running only issue with leak on left hand side. Removed bottom spray arm, checked ok, removed screen and removed some debris and items. Removed bottom cover and started normal wash cycle. Unit filled and washed then stopped and opened door. Found lots of soap,suds. Customer does not use unit much, suspect oversuds and leaking from door seal. Put some cooking oil in unit and had it run through a cycle to help absorb some suds. So far no leaks, suds cut down dramatically. Unit checks ok."
Steve G.
DRYER ELECTROLUX EIMGD60LTE3 Customer staters that unit will start up and display will shut off. They are able to move the dial and unit will start. At time of service call the unit has been working fine. Did advise the customer that the service call is good for 30 days.
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Upon arrival found unit plugged in and running. Customer states water leaking coming from bottom of freezer. She recently removed a large ice sheet from bottom. Removed evap cover and found defrost drain clogged. Steamed out drain and installed heater wire to prevent problem from reoccurring. Also found signs of fill tube for ice maker leaking. Replaced fill tube from stock. All ok. No more water leaks. ; used 1 241796405 (TUBE) from stock
Steve G.
WASHER ELECTROLUX EFLS627UTT0 Install new pressure switch and door lock
Shawn H.
APPLIANCE SAMSUNG RF28JBEDBSG/AA Installed all provided parts and and advised customer that ice bucket would be full in 24 hours and to dispose of. All ok.
Shawn H.
DISHWASHER LG LDF7551ST Installed all provided parts and ran to test. All ok. No more noisy drain.
Shawn H.
WASHER SAMSUNG WF45H6300AG/A2 "Upon arrival customer stated unit wouldn’t fill on normal cycle but does on rinse and spin. Ran unit in diagnostics to check for error codes. dE and Ue codes found. Door error and unbalance. Door works as it should and unit spins fine. Ran water valves to test and all work as they should. Ran unit on normal cycle to test. Unit filled fine, and advanced on to rinse with no issues. Suggested to customer to run washing machine cleaner and then run load. Suspect machine isn’t sensing water level properly. If problem persists need to change board and water level switch."
Brad A.
DRYER WHIRLPOOL LER3624EQ0 "Found fuse open, unit not heating. Installed new fuse, unit checks OK; used 1 279816 (FUSE) from stock"
Shawn H.
RANGE - ELECTRIC FRIGIDAIRE LFEF3011LBD Upon arrival found bake element removed from unit. Installed new bake element from stock and ran to test. All ok unit heats as it should. Preheated to 350 with no issues. Unit is 5 years old. ; used 1 316075103 (BAKE ELEMENT) from stock
Brad A.
REFRIGERATOR MAYTAG MFF2558VEW4 "Installed new control, heater, and harness. Unit checks ok. Collected 100 deductible."
Tim R.
REFRIGERATOR GE TBX18BGB "Checked unit over found compressor and fans running but no frost pattern. Needs evaporator and compressor and sealed system work. Unit is 25-30 years old in the kitchen and white. It is an 18 cubic ft top mount freezer. ; rqstng P&A on 1 WR07X0099(NLA) (RELAY) and 1 WR85X0089(NLA) (EVAPORATOR ) and 1 WR97X0177(NLA) (COMPRESSOR)"
Steve M.
DISHWASHER KENMORE 58715149400 Wash motor is faulty; ordrd 1 154859201 (tower motor kit w)
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Customer states that the unit ice room keeps frosting up. ; ordrd 1 243297609 (ICE MAKER) and 1 5303918784 (air handler housin)
Kevin S.
DRYER - ELECTRIC ELECTROLUX EIMED60LT3 Unit was getting an E64 code. Replaced heating element. Unit is heating and tumbling ok.; used 1 134792700 (ELEMENT) from stock
Steve G.
WASHER WHIRLPOOL WTW5000DW1 Tech ordered main board; ordrd 1 W11116590 (cntrl-elec)
Kevin S.
WASHER SAMSUNG WF448AAP/XAA "Unit had been worked on prior by another servicer. They had replaced the drain pump, then the unit said there was an issue with door latch. Servicer tried to put new door latch on but still had same issue. According to tech manual, and troubleshooting issue to the main control. Main control was no longer manufactured according to servicer. Customer called us to make a second opinion. Checked connections, checked for voltage at latch. Put unit into diagnostics to get unit to manually lock, no go. Suspect main control also bad. Customer will look to purchase new machine."
Steve G.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 Customer states that the unit is not working. Found the deli drawer display was out and had shorted wires. ; rqstng P&A on 1 WPW10815669 (S/S LEFT DELI DRAWER) and 1 WPWPW10677118 (CONTROL)
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Upon arrival temps in unit was around 0F in freezer and 40F in Frig. Ice cubes were frozen. Unit had frost pattern on evaporator. Fan and compressor is working. Cycled defrost timer seemed to be working ok. Cycled thermostat control as well. So far everything appears to be working. Told customer to continue to monitor and put in thermometers to check on hand. Unit checks ok at this time.
Brad A.
RANGE WHIRLPOOL XFE371LVB0 "Found unit not holding proper temperatures, needs new control. Customer considering repair."
Shawn H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Upon arrival found unit plugged in and running. Customer states that fresh food section isn’t as cool as it should be. Put unit into diagnostics to test. Sensors are good, fans run, compressor runs, damper opens, but not getting defrost. Unit has frost build up across evaporator. Checked defrost circuit and found bimetal and heater good. Not getting proper voltage to defrost circuit. Only getting 62 volts at harness connector from cabinet. Unit needs main control. Also found right side door gasket torn. Unit needs control and gasket. ; rqstng P&A on 1 W10830162 (gasket-fip) and 1 WPW10503278 (refer elect cont brd)"
Shawn H.
WASHER MAYTAG MVWC400XW4 Upon arrival customer stated unit will only run on one cycle. Checked unit and found control stuck on heavy duty cycle and wouldn’t change cycle. Reset control and unit still won’t change cycle. Unit needs new control. Covered under part warranty. Please order control.; ordrng 1 W10480274 (cntrl-elec(PW))
Brad A.
WASHER AMANA NTW4516FW3 "Found unit will not complete cycles properly. Will not go into diagnostic mode, needs new control. Called Nick at Rent a center, they do not want to repair unit."
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2312TP2 Upon arrival found ice maker stripper clip broken causing ice cubes to hang up and bind. Removed clip and cycled ice maker to test. Ice maker cycles fine but cubes will jam up. Unit needs ice maker. ; ordrng 1 241642534 (ICE MAKER)
Shaun S.
DRYER KENMORE 110.6661269 "upon arrival found that motor is bad on unit, motor is overhearing then shuts down on overload and then can be restarted after unit cools back down; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing)"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Customer claims when spinning out certain items vibrates really bad and makes noise. Removed front panel, checked motor and drive assembly. Checked under lid you can tell something got caught between top cover and balance ring causing damage. Pic taken. Talked to customer about what settings they use and clothing. Explained to them to use appropriate settings for bedding or pet items and bulky items. There is a bulletin also about this FB19-1R1. Ordering new parts and will tighten main drive nut. ; ordrng 1 203968 (TUB COVER ASSEMBLY) and 1 39122 (gasket,washtub) and 1 39837 (BALANCE RING) and 1 7193P (INNER BASKET)"
Brad A.
RANGE - ELECTRIC AMANA ACR4303MFB3 "Found unit is working properly, checks ok. Called Jessica at Rent a center and informed her."
Kevin S.
WASHER MAYTAG MVWB765FW2 "Freehand spun unit by hand, unit really noisy. Proceeded to put unit into a drain and spin. Unit needs new gearcase assembly.; rqstng P&A on 1 W10811956 (GEARCASE)"
Brad A.
DISHWASHER BOSCH SHPM65Z55N/01 "Found drain pump not turning with proper voltage applied, installed new drain pump. Unit checks ok.; ordrng 1 UNKNOWN (DRAIN PUMP (DN))"
Brad A.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA "Found icemaker frozen up, needs icemaker kit installed.ordered icemaker kit.; ordrng 1 DA82-02697A (ICEMAKER SERVICE KIT)"
Brad A.
DISHWASHER LG LDT5678BD "Found unit will not recognize door closing properly, ordered switch and control.; ordrng 1 UNKNOWN (DOOR SWITCH) and 1 UNKNOWN (MAIN CONTROL)"
Brad A.
REFRIGERATOR GE TFX22KRCBAA "Found flap not sealing, ordered new flap.; ordrng 1 WR17X11653 (door recess asm)"
Brad A.
REFRIGERATOR WHIRLPOOL W4TXNWFWQ02 "Found timer not advancing properly, ordered new timer.; ordrng 1 W10822278 (timer-def)"
Tim R.
DRYER WHIRLPOOL LEQ9508PW1 Replaced heater. Checks ok; used 1 279838 (ELEMENT) from stock
Tim R.
MICROWAVE ELECTROLUX EW30MC65JS2 Reprogrammed control and reset breaker. Checks ok
Tim R.
WASHER LG WM2277HS Replaced drain hose. Checks ok
Tim R.
DOUBLE WALL OVEN FRIGIDAIRE FFET2726TSB Adjusted lower oven door so it would close properly. Checks ok
Tim R.
DISHWASHER SAMSUNG DW80J755OUG Cleaned out drain pump. Checks ok
Tim R.
MICROWAVE GE JVM7195F1WW Needs magnetron and control board due to unit not heating and intermittently shutting down. No repair.
Tim R.
DISHWASHER THERMADOR DWHD640JPR/72 Cleared out drain pump. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Replaced icemaker. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Checked unit over found that the unit is leaking out of the front of the dispenser. Adjusted freezer temps and cleared ice build up.
Tim R.
DISHWASHER BOSCH SHXM4AY55N/01 Adjusted right side hinge. Checks ok
Tim R.
DISHWASHER GE GDF520PSJ0SS "Replaced drain pump, checks ok."
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Cleared frozen drain and ice build up. Checks ok.
Steve M.
REFRIGERATOR GE GNE25JGKBFWW Installed new temp sensor and damper. Unit operating properly. Temperature should equalize in 3-4 hrs
Steve M.
WASHER MAYTAG MVWC465HW0 Installed new capacitor. Unit operating ok
Steve M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed new icebucket and icemaker service kit. Unit operating ok
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Fresh food fan and defrost sensor error. No present error codes; used 1 5305877995 (COMPOUND) from stock
Steve M.
DRYER - ELECTRIC KENMORE 110.6120201 Dryer taking at least two cycles to dry. Found that unit is operating ok. Home vent is clogged. Unhooked dryer hose unit heating 160-175
Steve M.
REFRIGERATOR SAMSUNG RF26J7500SR/AA Unit frosting over FF fan again. Sealed up around all electrical connection. Sealed all possible air entry through cover.; used 1 5305877995 (COMPOUND) from stock
Steve M.
OVEN MAYTAG MES8880DS0 "Oven not heating due to blown bake element. RR bake element, heating ok.; used 1 W10779716 (BAKE ELEMENT) from stock"
Steve G.
DISHWASHER FRIGIDAIRE FFCD2413US0A Customer states that the unit is not draining. Found the drain clogged ...clear out the clog. Reran the drain line. Cycled.
Steve G.
DRYER LG DLE5977W Customer states that the unit is loud. Installed new rollers. Cycled. ; pckd up 2 4581EL2002C (ROLLERS)s
Steve G.
MICROWAVE FRIGIDAIRE FGMV176NTF Installed new door switch holder and all new door switches low test unit checked OK technician advised customer do not open the door when unit is running
Steve G.
WASHER SAMSUNG WF45K6200AW/A2 Install new doorbell cycled unit test OK
Steve G.
DOUBLE WALL OVEN THERMADOR MED302JP/05 Call Techline advised him they were having issues with it starting - they advised to replace the main relay board installed new relay board cycled unit test OK
Shawn H.
WASHER SAMSUNG WF42H5400AF/A2 Upon arrival customer stated unit spins but clothes are coming out wet still. Checked unit for error codes. None found. Put unit into diagnostics to test. Unit spins up to speed fine. Filled tub and forced drain. Unit is very slow to drain and isn’t fully draining. Removed pump screen and found pump clogged with lint. Removed and reassembled. Unit drains fine now. Advised customer of maintenance to prevent issue from happening again. All ok.
Shaun S.
WASHER WHIRLPOOL WDF780SLYM1 "upon arrival removed and replaced lower spray arm on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER SAMSUNG DV42H5400EW/A3 "removed and replaced element on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER LG WT5001CW "upon arrival found that unit has a blown tub bearing along with a cracked clutch assm, unit will also need a new stator and rotor due to rust build up from where bearing has blown on unit, customer elects to replace washer"
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Installed parts and took picture per IMk bulletin as I went
Shaun S.
DRYER - ELECTRIC MAYTAG MEDB800BW0 "removed and replaced parts on unit, ran, checked out, unit checks ok"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFFH20F3QW Unit had no frost installed dye dryer and recharged unit; used 1 5303918358 (DRIER FILTER) from stock
Kevin M.
REFRIGERATOR GE DFE29JSDASS Install dispenser cover unit checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Unit needs cont brd & ff fan cust declined
Brad A.
MICROWAVE KITCHEN AID KCMS2055SSS2 "Found switch not closing properly, installed new switch. Checks ok.; used 1 5304509460 (MICRO SWITCH) from stock"
Brad A.
DRYER SAMSUNG DV448AEP/XAA "Found idler pulley making loud noise, installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
DRYER MAYTAG MDE4000AYW "Found motor grounding to unit, causing breaker to trip, found rollers worn out. Unit needs motor, and rollers. Customer considering repair."
Brad A.
WASHER MAYTAG MVWX655DW1 "Found lid lock connection loose, not making contact, repaired connection. Unit is locking properly. Checks ok."
Shawn H.
DRYER WHIRLPOOL WED8300SW0 Spoke with customer and he ran a load with vent disconnected and clothes are still damp. Had customer check lint screen for blockages from fabric softener. Screen is clear. Temps on unit cycled fine at last visit. Up to 160 and down to 140 on high. Need to call Whirlpool for opinion. Spoke with whirlpool and they have no other things to look for. Customer did state that the timer does not add any time to cycle if clothes are very damp. At last visit I tested moisture sensors and they show good.
Shawn H.
REFRIGERATOR SAMSUNG RF28K9580SG/AA Installed new door and family hub powers up and works as it should. All ok.
Shaun S.
OVEN KENMORE 790.7751381 "removed and replaced clock assm on unit, unit checks ok"
Kevin M.
REFRIGERATOR KITCHEN AID BUILT IN UNIT
Kevin M.
REFRIGERATOR GE GSE25HSHBHSS Installed brd
Brad A.
RANGE SAMSUNG NX58F5500SS/AA "Found leak at gas line coming to range, I shut the gas off and informed the customer to have a contractor or plumber reconnect unit and test for leaks."
Steve M.
WASHER MAYTAG MVWC565FW0 Unit will not spin due to stripped hub drive and main control switch error; ordrng 1 W10528947 (drive hub kit) and 1 W11116594 (cntrl-elec)
Steve M.
DOUBLE WALL OVEN FRIGIDAIRE FGMC3066UFA F45-6 error. Cooling fan speed errors. Need control and motor assembly.; ordrng 1 316472807 (CONTROL) and 1 807123001 (motor assembly)
Steve G.
RANGE THERMADOR DP366CS/02 Customer states that unit is not cooking .. Door does not close. ; rqstng P&A on 1 1111 (LEFT DOOR HINGE) and 1 2222 (RIGHT DOOR HINGE)
Steve G.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer states that the unit ice container is not dispensing. Found the gears in the container are stripped out. ; ordrng 1 WPW11129522 (ICE CONTAINER. )
Steve G.
WASHER WHIRLPOOL WTW8040DW2 Customer unit will not power on. Customer need main board and display. ; rqstng P&A on 1 WPW10812421 (MAIN BOARD) and 1 WPW10858298 (WHITE CONSOLE)
Steve G.
WASHER GE GTW330ASK1WW Customer states that the unit making a squealing noise. Found that the transmission is leaking oil;. ; rqstng P&A on 1 GEWH01X24697 (BELT) and 1 GEWH38X27335 (GEAR CASE) and 1 GEWH49X25379 (PULLEY)
Shawn H.
WASHER SPEED QUEEN AWN432SP113TW04 "Upon arrival found unit plugged in and would hum but no movement. Found belt shredded and customer had replacement on hand. Found drive pulley full melted rubber from belt. Cleaned pulley. Ran unit in spin to test. Unit still won’t move. Drive motor runs and slips on belt. Tension is good. Transmission is locked up causing no spin and burnt belt. Unit needs transmission, and drive motor. ; ordrng 1 204568 (TRANS TUB KIT) and 1 38034P (motor kit, 2sp)"
Shawn H.
REFRIGERATOR LG LFC23760SB/00 Upon arrival found door cam loose from gasket retainer. Tab that cam bolts to broke from retainer. Unit will need door gasket retainer. ; ordrng 1 4930JJ2028B (GASKET RETAINER)
Shawn H.
REFRIGERATOR MAYTAG MFI2269VEB1 Upon arrival found unit plugged in but no operation. Customer stated water line leaked and they repaired line then when they plugged the unit back in it wouldn’t power up. Checked outlet and found neutral and hot reversed. Not getting voltage to correct line side at main control. Found good outlet and ran to test. Unit now has proper voltage but still won’t power up. U/I has power to it but no display. When you push the buttons it lights up. All interior lights work as they should. When line leaked it shorted the outlet and control. Unit needs main control. Customer is most likely going to repair but wants to price replacements over the weekend and will call in Monday to order board if they go ahead. ; rqstng P&A on 1 WPW10310240 (cntrl-elec)
Shawn H.
DISHWASHER WHIRLPOOL WDF510PAYS2 "F7E1, F6E6 codes present. F7E1 is shorted or open heater, F6E6 is incoming water below 84. Checked and found heater shorted open. Getting voltage to heater from control and thermal fuse is good. Unit needs heater. Unit is hooked to hot water line. Advised customer to run hot water before starting unit. Customer needs late time frame when reschedule for part install. Needs 4-5 time frame. I will work with time frame. Please call 2023# ; ordrng 1 W10518394 (heater)"
Shawn H.
WASHER AMANA ALW480DAW "Unit is 19 years old in laundry room. Upon arrival found unit unplugged. Removed lower panel and found belt broken. Signs of large leak from the hub seal. Tub would not spin. Brake is locked up. Freed up brake and tub spins but is rough and noisy. Unit needs transmission, hub seal, brake rotor, brake pads, and belt. Hub and seal assembly is NLA as of 6/16. ; rqstng P&A on 1 12002178 (TRANSMISSION ) and 1 R0000014 (pad-brake) and 1 R9900457 (hub & seal assy(NLA6/16)) and 1 R9900474 (shoe-brake) and 1 WP27001007 (belt), states that autho needed"
Shawn H.
RANGE SAMSUNG NX58H9950WS/AA Upon arrival found burners would ignite but have very large flame and no adjustment. Also found burner caps misplaced on burners. Moved caps and burners ignite better but still have a large flame. Adjusted flame through valve but this did not help. Suspect too much pressure. Need meter to test pressure. Please reschedule. Unit is under warranty. Customer is emailing receipt into office. Will call Samsung and get ticket number when we receive email. ; saved tckt
Shaun S.
RANGE FRIGIDAIRE PLES389ECH "upon arrival found that center section of burner is out, needs replaced ; ordrng 1 316555800 (element)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 EVAP coil is leaking need to replace EVAP coil; ordrng 1 5303918274 (evaporator kit)
Kevin M.
REFRIGERATOR LG LFXC22526D/01 Water leaking at filter housing ---
Brad A.
DRYER SAMSUNG DV361EWBEWR/A3 "Found door switch not closing properly, installed new switch, unit checks ok.; ordrng 1 UNKNOWN (DOOR SWITCH)"