Near Fairborn, OH 45324
Brad Anders
Job Details:
10/02/2019
REFRIGERATOR KENMORE 596.762597
"Found compressor relay open, ordered new relay and capacitor. Located in the kitchen, manufactured 2010; ordrng 1 UNKNOWN (START RELAY) and 1 UNKNOWN (CAPACITOR )"
Near Fairborn, OH 45324
Brad Anders
Job Details:
10/02/2019
WASHER MAYTAG MHW5500FW1
"Installed new dispenser and bellow, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details:
10/02/2019
DISHWASHER FRIGIDAIRE WDT780SAEM2
"Installed new drain pump and sump assembly, unit is working properly."
Near Xenia, OH 45385
Brad Anders
Job Details:
10/02/2019
DISHWASHER FRIGIDAIRE FDB4315LFC3
"Installed new drain pump, pulley and spring, unit is working properly."
Near New Carlisle, OH 45344
Steve
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE LGHD2369TF3
Icemaker filter but not drinking water and ice maker. Adjusted fill tube unit is operating OK
Near Troy, OH 45373
Steve
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM00
Icemaker is not cycling. Motor is seized. Will not harvest. Installed new icemaker. Checks ok4.5 yrs old in kitchen; used 1 W10884390 (IMK) from stock
Near Springfield, OH 45504
Steve
Job Details:
09/30/2019
WALL OVEN WESTINGHOUSE OLA-17-8
Door hinges are broken Unit about 55yrs old. Pts NLAKendra putting unit in replacement options
Near Springfield, OH 45503
Steve
Job Details:
09/30/2019
REFRIGERATOR AMANA BX20RW
Unit not cooling. No frost pattern. Unit has a SS issue and is R12 refrigeraant. Cannot service. 25-30 yrs old In kitchen. Called HBW 323545321251 Robert
Near Cable, OH 43009
Steve
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT780SAEM1
Dishwasher is not draining. Found poor connection on drain pump. Tightened connections. Dishwasher is operating properly.
Near West Liberty, OH 43357
Steve
Job Details:
09/30/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA
Lower icemaker not filling. Found frost around fill tube causing unit not to fill thawed unit. Now working properly.4151255949 Erik.
Near Lebanon, OH 45036
Steve G
Job Details:
09/30/2019
DISHWASHER BOSCH ;SHXM98W75N/11
Installed new water valve and water inlet. Cycled.
Near Troy, OH 45373
Steve
Job Details:
09/30/2019
RANGE SAMSUNG FE710DRS/XAA
Unit is not heating properly lower convection fan is seized completely and top fan is screeching need two fan motors one blade and two nuts5 yrs old in kitchen; ordrd 2 DE60-30016A (NUT)s and 1 DG67-00001B (FAN BLADE ) and 1 DG96-00110E (FAN MTR ) and 1 Dg96-00110B
Near Dayton, OH 45459
Steve G
Job Details:
09/30/2019
RANGE - ELECTRIC SAMSUNG NE58F9500SS/AA
Installed new glass top. Check ok.
Near Troy, OH 45373
Steve
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW8540BW1
F 32 error code LD unit has a seized drain pump. ; ordrd 1 W10409079 (DRAIN PUMP)
Near Springboro, OH 45066
Steve G
Job Details:
09/30/2019
RANGE FRIGIDAIRE LGEF3046TFH
Customer front glass had fallen out. Reinstalled outer glass. Check ok.
Near Middletown, OH 45042
Steve G
Job Details:
09/30/2019
REFRIGERATOR HOTPOINT NO TAG
No tag. Unit is over 20 years old probably a 2223 cube side-by-side without knowing the model serial tag not able to order parts but being the age of the unit I adore the refrigerator door gasket is probably no longer available technician called landlord spoke to Brett advised him what was going on
Near Lebanon, OH 45036
Steve G
Job Details:
09/30/2019
OVEN THERMADOR C301US
"Customer states that the unit had an error code but did not know what it was, also they came home and the cooling fan was running. They threw food in another time and the unit did not heat.; rqstng P&A on 1 1111 (MAIN CONTROL BOARD) and 1 2222 (DISPLAY BOARD)"
Near Dayton, OH 45458
Steve G
Job Details:
09/30/2019
MICROWAVE BOSCH HMC80151UC/01
Customers display is out. Customers did pay for the parts since its special order. ; ordrng 1 00716369 (DISPLAY)
Near Washington Township, OH 45459
Steve G
Job Details:
09/30/2019
DISHWASHER MAYTAG MDB7851AWS
"Control pans is not working and unit will not run. Will not let customer switch settings, and handle is broken. Need to get these items taken care of before we can see any other issues. 8-10 years old in kitchen. ; rqstng P&A on 1 WPW10197307 (BLACK CONTROL ) and 1 WPWPW10130695 (BLACK HANDLE) and 1 WPWPW10218838 (CONTROL BOARD) and 1 WPWPW10275768 (LATCH)"
Near Brookville, OH 45309
Shawn H
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PEDA
Installed all provided parts and ran to test. All functions and segments of user interface work as they should. Unit is cooling fine.
Near Mason, OH 45040
Steve G
Job Details:
09/30/2019
RANGE ELECTROLUX EI30IF40LSB
Customer states that once the unit gets to temp it will not stay at temp. ;Tech verified that the unit will not cycle on and off ; ordrng 1 FR316380086 (CONTROL BOARD) and 1 FR316490000 (TEMP SENSOR)
Near Miamisburg, OH 45342
Shawn H
Job Details:
09/30/2019
DISHWASHER FRIGIDAIRE LFID2459VF1A
Installed all provided parts and ran to test. Unit drains fine now. All ok.
Near Dayton, OH 45434
Shawn H
Job Details:
09/30/2019
WASHER WHIRLPOOL WFW86HEBW2
"F3E1, F9E1, F8E3, codes present. Codes are for drain issue from last service. Codes weren’t cleared. Cleared codes and ran diagnostics to test. Noise is only in the beginning and end of the spin. Removed back panel and found drain pump hose loose from holder and banging against cabinet when tub is in slow spin. Re-secured hose and ran to test. No more noise. This is an issue from the previous service and should be a recall. Did not collect deductible and called 210 to remove deductible."
Near Dayton, OH 45429
Shawn H
Job Details:
09/30/2019
DRYER SAMSUNG DVE52M8650V/A3
Upon arrival found unit inop. Checked voltage at back of machine and only have 116vac to unit. Checked voltage at outlet and it’s the same. Issue is with the household electric. Advised customer to have electrician inspect.
Near Dayton, OH 45449
Shawn H
Job Details:
09/30/2019
DRYER SPEED QUEEN ADE3SRGS175TW01
"Found unit on,y running when holding in the start switch. Checked unit and found timer not sending voltage to motor. Replaced and ran to test. All ok."
Near Dayton, OH 45417
Shawn H
Job Details:
09/30/2019
DRYER MAYTAG MEDC400BW1
Upon arrival found unit running but no heat. Unit has correct voltage to it. Removed back and tested heating element. Element is shorted open. Replaced heater and ran to test. Unit heats but had poor air flow from the rear. Pulled blower housing and found it clogged with lint/debris. Cleared blower and ran to test. Good air flow and unit is heating fine now. All ok. ; used 1 279838 (ELEMENT) from stock
Near Miamisburg, OH 45342
Shawn H
Job Details:
09/30/2019
WASHER LG WM3570HWA/01
Inspected unit for signs of leaks. None obvious found. Ran unit in quick wash to test. Found unit leaking from wash down nozzle in boot. Put new clamp on nozzle and ran to test. Still leaks. Boot is split at nozzle and needs replaced. Please order. ; ordrng 1 MCD62387101 (nozzle) and 1 MDS47123602 (door boot)
Near Dayton, OH 45449
Shawn H
Job Details:
09/30/2019
DISHWASHER GE GDF520PGJ4WW
"Upon arrival found unit undeveloped and door not latching. Leveled unit and ran to test. Door latch isn’t catching on door anymore, unit needs latch and installed properly. Spoke with Jackie ok to order. She will have the unit properly installed. ; ordrng 1 WD21X10490 (latch tub)"
Near Dayton, OH 45404
Shaun S
Job Details:
09/30/2019
RANGE CALORIC n/a
"Upon arrival found that small 6” burner out on range and clock assm buzz randomly when it wants to, tech contacted McGregor management and informed them that tech could replaced burner but clock part are NLA, was told they will replace unit"
Near Dayton, OH 45426
Shaun S
Job Details:
09/30/2019
FREEZER FRIGIDAIRE LFFH17F3QWC
"Upon arrival found that unit was cooling and functioning properly at this time, and has been for the last 2days according to customer, explained to customer that we need to see unit in the down state and not working to find what’s needed for the repair, unit checks ok upon techs department"
Near Dayton, OH 45417
Shawn H
Job Details:
09/30/2019
RANGE MAYTAG MGT8885XS01
Upon arrival found left front burner valve seized. Shaft is bent from trying to turn. Unit will need left front valve. Customer states that upper oven won’t ignite on first use until the door opens then it ignites. Only happens on first preheat. Upper valve isn’t opening fully. Unit needs gas valve and burner valve. ; ordrng 1 W10293834 (valve-gas) and 1 WPW10206288 (valve-brnr)
Near Dayton, OH 45415
Shaun S
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE PHS66EJSB0
"Removed and placed parts on unit, ran and checked out unit check out ok"
Near Englewood, OH 45322
Shaun S
Job Details:
09/30/2019
WASHER LG WT1101CW
"Found that unit had a leaking drain hose, tech repaired drain hose exiting from back of machine, ran and checked operation checks ok"
Near Englewood, OH 45322
Shaun S
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL DU850DWG02
"Found no hot water going to unit due to loose wiring harness on inlet water valve, tech repaired valve checks out ok"
Near West Milton, OH 45383
Shaun S
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE FGHS2655PF2
"Upon arrival found that unit had zero power going to it, tech checked receptacle on wall that fridge is plugged into found now power, informed customer of finding, she will need a electrician"
Near West Milton, OH 45383
Shaun S
Job Details:
09/30/2019
DISHWASHER FRIGIDAIRE FFID2426TS2A
"Upon arrival found that screw in bottom of panel fell out causing panel not to stay in place, tech repaired unit checks ok"
Near Vandalia, OH 45377
Shaun S
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW5500XW0
"Upon arrival found that unit was stuck in spin cycle and lid was locked on unit, reset unit, ran a diag test and reprogramming test on unit, unit checks ok"
Near Greenville, OH 45331
Kevin
Job Details:
09/30/2019
WASHER ELECTROLUX EIFLS55IIW0
"Unit has a loud roaring sound, upon arrival free spun the spin basket by hand. Bearing definitely going out, customer has loose change also that has fallen in behind spin basket. Put unit into a spin only mode to verify noise. Gave customer estimate on repair and save estimate. Customer decline repair."
Near Versailles, OH 45380
Kevin
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID WRV986FDEM00
"Upon inspection customer claims unit is not producing ice in upper icemaker. Put unit into diagnostics ran test found error code E2. Put IM through test, failed to complete. Water is dispensing, door switches are fine and unit making ice in lower freezer. Will get new IM.; ordrng 1 WPW10764668 (ice maker)"
Near Arcanum, OH 45304
Kevin
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A
"Upon arrival checked unit temps, freezer is -2F and 37 in frig. Unit is making ice, customer claims noise which she has on video sounds as if fan could possibly be getting bound up. Removed evap cover examined evap and fan. Found water leaking down from backside most likely from IM fill tube, ordering new ice fill tube and line. Pic attached.; ordrng 1 218976438 (tube) and 1 241796407 (tube-water fill)"
Near Arcanum, OH 45304
Kevin
Job Details:
09/30/2019
DRYER ELECTROLUX EFME517STT0
"Changed parts, did not resolve the issue. Checked door switch continuity ok open and close. When you turn on unit, jog settings and buttons all ok. No matter what setting, when you hit start unit beeps three times. Put unit into diagnostics, found e42 error about door sensing circuit error. Called techline, he had me take resistance check points at the board connecter J4 i believe between pins 5-7, 3-4, 1-2. Tech believes we have a bad main board. Ordering one main board.; rqstng P&A on 1 5304509006 (control-electrical)"
Near Arcanum, OH 45304
Kevin
Job Details:
09/30/2019
COOKTOP FRIGIDAIRE FFEC3024LB1
Customer accidentally spilled some water over towards the control side now the larger burner front right will not come on. Removed cook top found infinite switch for that burner checked bad. Checked continuity of burner itself was good. Ordering one infinite switch customer ok repair.; ordrng 1 305458905 (switch)
Near Dayton, OH 45419
Kevin
Job Details:
09/30/2019
REFRIGERATOR MAGIC CHEF CTB1821ARW
Unit is frosted up parts for def is NLA
Near Greenville, OH 45331
Kevin
Job Details:
09/30/2019
DRYER WHIRLPOOL WED7300XW0
"Put unit into a timed dry high heat mode, unit was heating and fact got fairly hot. Ran for about 5 mins and shut off to cool. While feeling at vent exhaust i could hear board relay at time clicking erratic. Pulled off console inspected board and connectors all looked ok. Replay on board did rattle a bit. Tech sheet put unit into diagnostics found F25 error says inlet themistor shorted, will only show error in diagnostic mode. Unit also heats in normal sense dry, however upon putting into time dry no heat, unit will continue to heat. Shut off unit for 10 mins with door open. Started again with no heat setting and unit would heat again. Tech sheet had me check P4 connector at pins 3 and 6. If between 5 and 15k ohms says to replace control if over 20k replace exhaust thermistor. Unit read 10k ohms checked 3x. Unit would need hi limit and new control. Gave estimate to Kendall he is going to contact to see if they want to repair. ; saved tckt"
Near Dayton, OH 45440
Kevin
Job Details:
09/30/2019
REFRIGERATOR LG LFXC24726D/00
Def drain was plugged up cleaned drain and checks ok
Near Greenville, OH 45331
Kevin
Job Details:
09/30/2019
WASHER MAYTAG MVWC565FW0
"Put unit into diagnostics, ran tests. No error codes. Put unit into a quick wash unit is filling and agitating, agitation plate is loose, need new replacement. Put unit into a drain and spin, unit shifts, tries to spin you can hear a stripping noise, retries a couple of times and quits. Splutch teeth ok, but needs new gear case, and will replace new along with. Ordering control for backup will return if not needed.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11116594 (cntrl-elec) and 1 W11161960 (agitator)"
Near Xenia, OH 45385
Kevin
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA
Freezer drawer not closing properly and gasket is torn DISP brd lights are out; ordrng 1 241778307 (gasket-refr door) and 1 242058230 (user interface) and 1 5303918726 (slide assembly) and 1 5303918727 (slide assembly)
Near Bellbrook, OH 45305
Kevin
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID WRV986FDEM01
Mullion strip not closing properly ; ordrng 1 W11122876 (rail-mulln)
Near Beavercreek, OH 45431
Kevin
Job Details:
09/30/2019
REFRIGERATOR SAMSUNG RF28K9070SR/AA
Unit needs repaired per ice maker bulletin ; ordrng 1 DA82-02649A (IMK SVC KIT)
Near Springfield, OH 45502
Brad Anders
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE FFHT1425VV
"Customer was sent replacement freezer door, installed new door, unit checks ok."
Near Fairborn, OH 45324
Kevin
Job Details:
09/30/2019
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA
Installed new hinge and adjusted the door and needs lower hinge; ordrng 1 DA97-13793A (HINGE)
Near Dayton, OH 45424
Brad Anders
Job Details:
09/30/2019
DRYER LG DLEX3700W
"Installed new main control and user interface, unit is heating properly."
Near Dayton, OH 45431
Kevin
Job Details:
09/30/2019
REFRIGERATOR KENMORE 10641169310
kitchen 5 yrsWater valve are opening intermittently ; ordrng 1 w10238100 (inlet valve) and 1 w10341320 (inlet valve)
Near Dayton, OH 45424
Brad Anders
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Installed new dispenser assembly, unit checks ok."
Near Medway, OH 45341
Brad Anders
Job Details:
09/30/2019
REFRIGERATOR SAMSUNG RF263BEAESG/AA
"Installed new icemaker kit, unit checks ok."
Near Springfield, OH 45502
Brad Anders
Job Details:
09/30/2019
WASHER LG WT5070CW
"Found unit will not power on, needs new main control. Customer does not want to repair."
Near Springfield, OH 45505
Brad Anders
Job Details:
09/30/2019
WALL OVEN KITCHEN AID GBS307PRS01
"Found thermal overload open, installed new overload, unit checks ok."
Near Springfield, OH 45503
Brad Anders
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TW1
"Found both door gaskets split, not sealing properly, installed new gaskets, unit checks ok."
Near Bellefontaine, OH 43311
Steve
Job Details:
09/27/2019
DRYER SAMSUNG DV231AEW/XAA
"Unit will not start. Found broken belt. Recommend upgraded idler pulley and new drive belt. Dryer is running ok.; used 1 6602-001655 (DRYER BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Near Bellefontaine, OH 43311
Steve
Job Details:
09/27/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
Fresh food evaporator freezing over. Found def thermistor out of position and clip broken. Replaced fan/sensor assembly. Removed icemaker to ensure no frost build up. Unit checks ok.2 yrs old in kitchen
Near Piqua, OH 45356
Steve
Job Details:
09/27/2019
DRYER WHIRLPOOL WED95HEDW0
Unit will not start. Found open thermal fuse. Replaced fuse. Unit heating properly. Recommend vent cleaning. If not cleaned any fuse fails. Customer is responsible ; used 1 3392519 (FUSE) from stock
Near Dayton, OH 45424
Steve
Job Details:
09/27/2019
DISHWASHER KITCHEN AID KUDC10FXSS5
Top rack falling out. Rack stops broken. Installed rack stops
Near Dayton, OH 45420
Steve
Job Details:
09/27/2019
MICROWAVE SAMSUNG MC12J8035CT
Installed new mag tube. Unit is heating properly
Near Troy, OH 45373
Steve
Job Details:
09/27/2019
REFRIGERATOR KITCHEN AID KRFC704FBS01
Unit leaking water from icemaker. Found icemaker stuck sideways and water pouring from tray with frozen chunk attached. Thawed unit out removed all water. Test ran through diagnostics several times. Unit is not leaking and not overfilling. All tests come back ok.
Near Middletown, OH 45042
Steve G
Job Details:
09/27/2019
REFRIGERATOR FRIGIDAIRE LFSS2312TP0
Customer had frost build up in the freezer section. Found the gasket was not seated well. Reseated the gasket.
Near Dayton, OH 45424
Steve
Job Details:
09/27/2019
DRYER SAMSUNG DV42H5200EP/A3
Unit making screeching sound and drum is thumping. Need new roller and idler pulley.302.11 301wkgm Whitney ; ordrng 1 DC93-00634A (IDLER PULLEY ) and 2 DC97-16782A (SUPPORT)s
Near Springboro, OH 45066
Steve G
Job Details:
09/27/2019
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA 03
Installed new refrigerator sensor and evaporator with evaporator motor cover
Near Springboro, OH 45066
Steve G
Job Details:
09/27/2019
REFRIGERATOR GE TBX18ZRBR
Different complaint since last out. Customer states that the compressor will not shut off and that the light always stays on. Door switch is working but the look is not hitting the switch. Spoke to Cbbonna at AHSUnit is being exchangedUnit is over 20 yrs in kitchen
Near Springboro, OH 45066
Steve G
Job Details:
09/27/2019
COOKTOP GE PB975SM2SS
Glass top is shattered from the M/W dropping of it. Spoke to Tamnikquaa at AHS they are not repairing.
Near Waynesville, OH 45068
Steve G
Job Details:
09/27/2019
RANGE WHIRLPOOL GY397LXUQ04
Only half of the buttons work on the console. Customer needs new console assy. Spoke to customer and she is going to think about the repair. Tech advised her that the service call fee was good for 30 days. If she wants repaired to call and we will pre order the part and have with us on return.
Near Waynesville, OH 45068
Steve G
Job Details:
09/27/2019
REFRIGERATOR FRIGIDAIRE LFSS2312TF2
Customer complaint is that the the ice container was leaning against the right wall. Adjust the bracket. Cycled ice in cube and crush.
Near Liberty Township, OH 45044
Steve G
Job Details:
09/27/2019
WASHER MAYTAG MVWX655DW1
Customer states that the wash is tearing her clothes. Customer did show tech articles of clothing and towels. Tech took his hand and felt all around the unit inside and did not feel any burrs. Tech felt and inspect the tub several times. Tech did also check the dryer and did not find anything. Calibrated the machine as well. Customer is going to call lowes for a second option.
Near Springboro, OH 45066
Steve G
Job Details:
09/27/2019
WASHER MAYTAG MAV8557AWW
Customer states that the unit kept filling up . While checking out the washer tech put the unit into spin drain and could hear the transmission was out. Did take cover off the thrust bearing and did show customer oil was in the cap;. did show the customer that the transmission was out. Customer is not going to repair
Near Mason, OH 45040
Steve G
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Installed new icemaker wire harness kit cycled unit test OK
Near Mason, OH 45040
Steve G
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Customer states that the unit is not making any ice. Found that the freezer is not going into defrost mode. Customer has to unplug 2 days prior ; rqstng P&A on 1 WPW10807590 (CONTROL BOARD) and 1 WPW11032800 (FAN WITH BI-METAL) and 1 WPWP12729128 (HEATER)
Near Dayton, OH 45419
Shawn H
Job Details:
09/27/2019
DISHWASHER FRIGIDAIRE LFID2426TF2A
Installed all provided parts and ran to test. All functions work as they should. All ok.
Near Mason, OH 45040
Steve G
Job Details:
09/27/2019
WASHER GE GTW680BSJ6WS
Last out customer installed new recirculating hose. Hose just slides into the top tub ring and onto the pump. Clamp was on and tip was in the tub ring. Load test the unit and found a crack in the tub. ; ordrng 1 1111 (OUTER TUB)
Near Dayton, OH 45419
Shawn H
Job Details:
09/27/2019
DISHWASHER FRIGIDAIRE FFCD2413UB1A
Upon arrival found sump full of water. Cancelled cycle to force drain and unit would not drain. Pump has voltage to it but isn’t moving water. Installed new pump from stock and ran to test. All ok. ; used 1 A00126401 (DRAIN PUMP) from stock
Near Dayton, OH 45410
Shawn H
Job Details:
09/27/2019
DRYER SAMSUNG DVE50M7450W/A3
"Upon arrival unit was noisy from right rear of machine. Aaron’s service center just had the machine for a month and replaced the belt and idler. Since the unit came back the noise has occurred. Disassembled unit and inspected bulkhead. All rollers are tight, no loose screws. Vibration is coming from the heater duct/bulkhead. Tightened screws for duct and noise is gone. Advised customer to monitor. If noise comes back unit will need heater duct. Samsung ticket# 4151248236 Samsung states that unit is out of warranty unless we send in bill of sale. Need to send pop to Samsung."
Near Dayton, OH 45431
Shawn H
Job Details:
09/27/2019
WASHER SAMSUNG WA40J3000AW/AA
"Upon arrival customer states that unit will get to the final spin and drain then refill and continue this for hours. Customer isn’t using extra rinse setting. No error codes found, all functions work as they should in test mode. Found service bulletin that pertains to this exact issue. Per bulletin replace main control. Unit needs main PCB. Samsung ticket# 4151248147; rqstng P&A on 1 DC92-01739A (PCB(NLA 7/19))"
Near Dayton, OH 45431
Shawn H
Job Details:
09/27/2019
DRYER SAMSUNG DV42H5000EW/A3
Upon arrival found some option buttons inop and some working. Removed console and inspected for loose connections. Found corrosion from moisture on circuit board. Unit needs options u/I. Unit heats fine otherwise. ; ordrng 1 DC97-18494A (U/I)
Near Dayton, OH 45440
Shawn H
Job Details:
09/27/2019
OVEN LG LRE3012ST/01
"Unit is 7 years old in kitchen. Customer states that unit will continue to heat after cancelling bake and that both left burners do not have any temp adjustment. Both left burners only run on hi. Can not adjust temp at control panel. - button for both is inop. Ran unit in preheat to test. Unit stops heating after it gets to temp but you cannot cancel out the cycle. The cancel button is inop. Unit needs u/i.; rqstng P&A on 1 AGM73371703 (CNTRL PNL ), states that autho needed"
Near Dayton, OH 45449
Shawn H
Job Details:
09/27/2019
DISHWASHER KITCHENAID KUDI01ILBL2
"Unit is 16 years old in kitchen. Customer states that unit will run and run and won’t complete the cycle on any setting. Also the cancel button is inop. Pulled console and found shorted cancel button. Unit has long wash times because it isn’t heating the water to temp. Heater, thermal fuse, and thermistor are all in spec. Main control not sending voltage to heater. Unit needs main control and user interface. Main control shows NLA as of 6/19. ; rqstng P&A on 1 W10757829 (u/i ) and 1 WP8564543 (cntrl-elec(NLA 6/19))"
Near Dayton, OH 45416
Shaun S
Job Details:
09/27/2019
WASHER KENMORE 110.2204529
"Upon arrival removed and replaced accuator on unit, ran unit through diag mode, unit checks ok; used 1 W10006355 (ACTUATOR) from stock"
Near Dayton, OH 45405
Shawn H
Job Details:
09/27/2019
WASHER SAMSUNG WF42H5600AW/A2
"Installed all provided parts and ran to test. Still no operation. Have voltage to u/i but no operation. Unit needs u/i board. ; rqstng P&A on 1 11111U/IBOARD (111111U/I BOARD), states that autho needed"
Near Dayton, OH 45417
Shaun S
Job Details:
09/27/2019
WALL OVEN TAPPAN E0V-116 5
"Upon arrival found that unit has a defective thermostat, contacted DAP and Verdi’s that part is NLA, informed customer of findings. Talked to customer about replacement of oven, lost her know that either Lowe’s, Home Depot, or Custume Distributers could help her out as far as a replacement"
Near Dayton, OH 45417
Shaun S
Job Details:
09/27/2019
REFRIGERATOR SAMSUNG RF268ABBP
"Upon arrival found that head on bottom imk was ripped of causing unit not to cycle through, tech removed and replaced lower imk, cycled thru, unit checks ok. Found that upper imk that the shut of arm was jammed on outside of imk causing unit to stay in off position, tech repaired upper imk, cycled thru unit checks ok ; used 1 DA97-07365G (IMK) from stock"
Near Dayton, OH 45406
Shaun S
Job Details:
09/27/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MBKA
"Upon arrival found that flap door not sealing against fridge causing unit to frost up and cubes to jam as there being disp, tech repaired dispenser, ran and tested on both crush’s and cubed, unit checks ok Spoke to Brandy in service dept auth# 146227"
Near Dayton, OH 45405
Shaun S
Job Details:
09/27/2019
DRYER WHIRLPOOL WED5700SW0
Upon arrival found that dryer was functioning correctly problem being had clothes are not coming out of washer completely spun out causing dryer to run multiple times to dry clothes
Near Dayton, OH 45415
Shaun S
Job Details:
09/27/2019
REFRIGERATOR SAMSUNG RH25H5611SR/AA
Upon arrival found that shutoff arm on side of imk was jammed on outside of imk and not in position that it should of been in for imk to cycle through properly repaired imk ran and cycled unit through 2 times both times unit rotated through properly with no issue
Near Union City, OH 45390
Kevin
Job Details:
09/27/2019
REFRIGERATOR FRIGIDAIRE FFHS2311LBRA
Replaced parts. Set unit to 7 on both freezer and frig sections. Checked the damper door is open. Checked freezer to make sure fan is running and vents are cleared. Told customer to monitor.
Near Vandalia, OH 45377
Shaun S
Job Details:
09/27/2019
REFRIGERATOR GE GFSS6KKXASS
"Upon arrival found that water seems to be coming from froze up drain but evap panel frozen in place, need new evap cover and drain steamed and evaluated ; ordrng 1 EVAPCOVER"
Near Union City, OH 45390
Kevin
Job Details:
09/27/2019
REFRIGERATOR FRIGIDAIRE LFFH20F3QWG
Freezer had frozen drain, which prevents unit from circulating air properly, unit is cooling fine just air intake at bottom frozen shut
Near Greenville, OH 45331
Kevin
Job Details:
09/27/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Unit has ice and frost buildup per samsung bulletin. Customer has no extended warranty. Gave customer estimate on parts and labor for service. Customer declined parts and repair at this time.
Near Greenville, OH 45331
Kevin
Job Details:
09/27/2019
MICROWAVE SAMSUNG ME18H704SFW
"Replaced parts. Connected unit to power, checked by warming a cup of water, heating ok, did 2x. Checked light and blower fan. Replaced unit mounting nut, explained to customer wife theynhave one fine and one course thread bolt. Need to purchase another fine thread bolt to use with new mounting nut. Customer will finish mounting unit above stove. Unit checks ok."
Near Ansonia, OH 45303
Kevin
Job Details:
09/27/2019
WASHER SPEED QUEEN AWNE9RSN115TW01
"Tightened up main nut on drive per bulletin FB19-9. Put unit in wash cycle, no noise. Then proceeded to drain and spin. Customer husband there the whole time to monitor, is happy. Unit checks ok."
Near Dayton, OH 45405
Kevin
Job Details:
09/27/2019
REFRIGERATOR FRIGIDAIRE LFTR2032TP0
Installed new door gasket need to run cc
Near New Paris, OH 45347
Kevin
Job Details:
09/27/2019
REFRIGERATOR KENMORE 596.735032
Upon arrival found frig at 77F and freezer around 10F. Removed freezer contents and evap cover. Unit has good frost pattern. Evap fan was not running i was able to spin and get it going but it is very weak. Needs new evap fan also customer has issue with lower icemaker. Ordering new evap motor and ice maker.; ordrng 1 12002225 (motor-evap) and 1 D7824706Q (ice maker)
Near Dayton, OH 45440
Kevin
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
Installed new water valve and checks ok but may need Wiring harness to the ice maker
Near Arcanum, OH 45304
Kevin
Job Details:
09/27/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US
Installed new ff EVAP coil dye dryer and recharged unit; used 1 DA81-06006B (DRIER FILTER) from stock