Near Arcanum, OH 45304
Shaun S
Job Details:
08/29/2019
WASHER MAYTAG MHW7100DW0
"Upon arrival found that unit will not lock door, tech removed and replaced door lock and found new door lock doing same thing, issue is going to be in main board, gave customer est, will need to talk with husband, est was saved"
Near Xenia, OH 45385
Brad Anders
Job Details:
08/29/2019
REFRIGERATOR SAMSUNG RS267TDBP/XAA
"Deductible 75.00 collected, Found drain in ff section frozen and clogged, cleaned out drain and installed leak kit. Unit checks ok.; used 1 DA82-1415A (TS) (LEAK KIT) from stock"
Near Jamestown, OH 45335
Brad Anders
Job Details:
08/29/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXB02
"Installed new icemaker and diffuser, unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
08/29/2019
WASHER AMANA NTW4880YQ0
"Replaced water valve, received new water hoses from Joe of maintenance. Tested unit fill on all temp settings ok. Had unit fill and agitate on normal load, then drained and spin. Then tested rinse setting, unit filled agitated, drain and spun without issue. No Leaks... unit checks ok . Unit has new timer and new water valve.... no pressure switch was ordered or replaced on first note. Ran CC on file for remaining balance of parts and labor."
Near Dayton, OH 45419
Kevin
Job Details:
08/29/2019
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA
Unit needs repaired per ice maker bulletin; ordrng 1 DA82-01397A (BUCKET) and 1 DA82-02367A (CLIPS) and 1 DA94-02275B (CONT BRD) and 1 DA97-13718C (IMK) and 1 DA97-19898A (TUBE)
Near Dayton, OH 45410
Tim
Job Details:
08/28/2019
DRYER GE DWSR483EG7WW
Checked unit over found that the unit needs new rear console. No repair.
Near Dayton, OH 45419
Tim
Job Details:
08/28/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RF5
Replaced slides. Checks ok
Near Dayton, OH 45419
Tim
Job Details:
08/28/2019
DRYER GE GTD65GBSJ3WS
Replaced control. Checks ok
Near Dayton, OH 45459
Tim
Job Details:
08/28/2019
WASHER MAYTAG MVWX655DW1
Checked unit over found that that the unit needs a new control and lid lock. Looks as if the unit has burn spots on control from power surge or lighting strike. No worth repairing due to cost.
Near Bellbrook, OH 45305
Tim
Job Details:
08/28/2019
WASHER SAMSUNG WF331ANW/XAA
Checked unit over found that the drum bearings had worn out and the tub wouldnÕt spin. Not worth repairing.
Near Dayton, OH 45459
Tim
Job Details:
08/28/2019
RANGE KITCHENAID KSEG700ESS0
Replaced blower fan. Checks ok.
Near Centerville, OH 45458
Tim
Job Details:
08/28/2019
WASHER LG WM2050CW
Replaced cold water valve checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Near Washington Township, OH 45458
Tim
Job Details:
08/28/2019
REFRIGERATOR GE PFSS5NFXCSS
Needs door gaskets. Customer doesnÕt want to do the repair.
Near Huber Heights, OH 45424
Tim
Job Details:
08/28/2019
ICEMAKER FRIGIDAIRE LFSS2612TPO
Checked unit over found broke wiring inside the cabinet non repairable. Let Katie at LoweÕs know.
Near Dayton, OH 45429
Tim
Job Details:
08/28/2019
WASHER KENMORE 110.429262
Cleared out drain pump unit checks OK
Near Dayton, OH 45459
Tim
Job Details:
08/28/2019
WASHER MAYTAG MHW5100DW0
Cleaned out dispenser due to not draining. Checks ok
Near Centerville, OH 45459
Tim
Job Details:
08/28/2019
REFRIGERATOR SAMSUNG RS25H5111SR/AA
Replaced icemaker. Checks ok
Near Dayton, OH 45459
Tim
Job Details:
08/28/2019
DRYER SAMSUNG DV42H5200EF/A3
Replaced main control due to no power going to the display. Checks OK
Near Miamisburg, OH 45342
Tim
Job Details:
08/28/2019
DISHWASHER FRIGIDAIRE FFCD2413US
installed spray arm.
Near Miamisburg, OH 45342
Tim
Job Details:
08/28/2019
BUILT- IN MICROW WHIRLPOOL WMH53520CH0
"Replaced door switches unit checks OK.; used 1 W10269458 (SWITCH), and 1 W10727360 (MICRO SWITCH) from stock"
Near Middletown, OH 45042
Tim
Job Details:
08/28/2019
WASHER MAYTAG MVWB865GW0
Replaced parts listed. Checks ok.
Near Urbana, OH 43078
Steve
Job Details:
08/28/2019
WASHER GE WBVH6240HWW
Unit is shaking and making a popping noise. Found spider assembly is broken on wash basket. Basket and labor to repair make unit uneconomical for repair.
Near Dayton, OH 45440
Tim
Job Details:
08/28/2019
DISHWASHER KENMORE 665.163743
"Checked unit over found that the unit was leaking from the middle of the tub and dripping underneath. needs tub assembley, spray arms and motor. Not worth repairing due to cost. Unit is 10-12 years old; rqstng P&A on 1 W10413848 (tub) and 1 W10782773 (pump&motor) and 1 WP3378179 (door-inner) and 1 WP8268332 (arm-spray) and 1 WP8558964 (tube-feed), states that autho needed"
Near Dayton, OH 45458
Tim
Job Details:
08/28/2019
OVEN WHIRLPOOL WFG374LVB2
"Unit needs main control and oven sensor due to not holding proper temperature.; rqstng P&A on 1 WPW10181986 (sensor) and 1 WPW10424330 (cntrl-elec), states that autho needed"
Near New Carlisle, OH 45344
Steve
Job Details:
08/28/2019
REFRIGERATOR SAMSUNG RF260BEAESG/AA
Unit leaking water under crisper drawer and freezer fan making noise.. installed leak kit in ff section and found defrost sensor unhooked from fz evap. Thawed entire unit. Installed kit and def sensor. Unit operating ok.; used 1 DA82-01415A (LEAK KIT) from stock
Near Miamisburg, OH 45342
Tim
Job Details:
08/28/2019
REFRIGERATOR SAMSUNG RS25H5111SR/AA
"Needs control, dispenser and evaporator.; rqstng P&A on 1 DA92-00624A (CONTROL) and 1 DA97-08724N (FRESH FOOD EVAPORATOR COVER) and 1 DA97-14703A (DISPENSER CONTROL), states that autho needed"
Near New Carlisle, OH 45344
Steve
Job Details:
08/28/2019
WASHER MAYTAG MVWB835DW0
Unit not draining. Found a nail in pump housing. Removed item. Runs ok.
Near Moraine, OH 45439
Tim
Job Details:
08/28/2019
RANGE KENMORE 103.402652
"Need thermostats and clock due to unit kicking the breaker and unit not heating properly. Parts are NLA. UNIT IS between 40-50 years old. In kitchen. Not worth fixing.; rqstng P&A on 1 ######(NLA) (CLOCK) and 1 #####NLA) (THERMOSTAT BAKE) and 1 WB21X505(NLA) (thermostat), states that autho needed"
Near New Carlisle, OH 45344
Steve
Job Details:
08/28/2019
WASHER SAMSUNG WA52M8650AV/A4
UB error. Unbalance condition. Water leaking from house drain pipe.. UB indicates unit was unable to spin due to load position. Customer needs to rebalance position of load . Calibration performance was ran and unit checks ok.Next call for off balance issue customer will be responsible forCharges no problem found.
Near Centerville, OH 45459
Tim
Job Details:
08/28/2019
REFRIGERATOR GE GTS21FGKBWW
"Checked unit over found that the unit needs a compressor, evaporator, fan and assembly. Cost of repair is more then new unit. Not worth repairing. Unit 2 plus years old.; rqstng P&A on 1 WR55X27418 (tsd w/o bale strap) and 1 WR60X27275 (refrigerator evapora) and 1 WR60X27431 (evaporator motor - a) and 1 WR86X93 (drier) and 1 WR87X20936 (sngl spd comp kit 61), states that autho needed"
Near Casstown, OH 45312
Steve
Job Details:
08/28/2019
DISHWASHER GE GSD3200J00CC
Unit leaking from rinse aide dispenser inside of door. Bottom rack is completely rusted and upper rack wheels are broken. Called Rob at HER to inform of 234 repair and condition of unit. Unit is being replaced.
Near Dayton, OH 45420
Tim
Job Details:
08/28/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA
Checked unit over found refrigerator fan not running due to food being jammed back into the rear cover and shutting down the fan cleared out food from around fan. Charge customer due to not being a manufacture defect
Near Urbana, OH 43078
Steve
Job Details:
08/28/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA
Icemaker not working. Found unit filling with too much water. Turned fill radius back. Unit cycling ok.2.5 yrs old in kitchen.
Near Tipp City, OH 45371
Steve
Job Details:
08/28/2019
FREEZER KENMORE n/a
Unit not cooling properly. Suspect sealed system issue. No model/serial tag. Cannot service.10-15 yrs old. Garage
Near Troy, OH 45373
Steve
Job Details:
08/28/2019
WASHER SAMSUNG WF45H6300AW/A2
Found loose wire on noise filter causing unit to lose power at main control. Secured female terminal on noise filter. Washer is operating properlyThree years old in laundry room
Near Troy, OH 45373
Steve
Job Details:
08/28/2019
RANGE KITCHEN AID KFDD500ES00
Installed LP conversion on range.
Near Troy, OH 45373
Steve
Job Details:
08/28/2019
RANGE FRIGIDAIRE FFEF3016USB
Concern with cooktop issues. Coil elements keep cycling on and off. Checked unit over all service elements are operating properly. This has the new style with thermostat in the center had to inform customer on the operation.
Near Washington Township, OH 45459
Tim
Job Details:
08/28/2019
DISHWASHER GENERAL ELECTRIC CDT725SSF2SS
Talked with Ge and they said to replace the float switch due to the thermistor in the float being out of ohm range and keeping the heater from coming on. ; ordrng 1 WD21X20204 (switch flood asm)
Near Troy, OH 45373
Steve
Job Details:
08/28/2019
COOKTOP ELECTROLUX EI30GF55GSF
Installed new controls per Electrolux
Near Miamisburg, OH 45342
Tim
Job Details:
08/28/2019
WASHER MAYTAG MVWB755DW0
Tighten down agitator and replaced clutch. Checks ok; ordrng 1 W10754448(TSDO) (clutch)
Near Troy, OH 45373
Steve
Job Details:
08/28/2019
MICROWAVE FRIGIDAIRE FPMO209RFB
Unit not heating and trim kit is broken. Priced out magnetron and trim kit. Customer declined repair. Plus trim kit.
Near Germantown, OH 45327
Tim
Job Details:
08/28/2019
MICROWAVE KITCHEN AID KEMS306BBL3
"Checked unit over found that the microwave would not heat up in convection or regular. Unit needs new magnetron, console and control board also heater for convection microwave. Customer also said oven heating up very regularly and not holding temperature. Unit is built in and in the kitchen about 25 years old. Not worth repairing.; rqstng P&A on 1 3185629(NLA) (OVEN THERMOSTAT ) and 1 4312951(NLA) (HEATING ELEMENT ) and 1 4312962(NLA) (microcomputer) and 1 4312969(NLA) (CONTROL PANEL ) and 1 WP4392009(NLA) (magnetron)"
Near Tipp City, OH 45371
Steve
Job Details:
08/28/2019
DRYER WHIRLPOOL WED92HEFC0
"Found open heating element circuit.Installed new heater and fuses. Recommend vent cleaning and inspection. Left venting unhooked. If heater goes out again, customer responsibility. Unit is heating properly; used 1 279973 (THERMAL CUT OFF), 1 3387747 (ELEMENT), and 1 8557403 (THERMOSTAT) from stock"
Near Farmersville, OH 45325
Tim
Job Details:
08/28/2019
DISHWASHER GE GDT695SGJ2WW
"Checked unit over found that the unit is leaking water from the center of the door. Customer has run cleaning tablets and door seal has been replaced interior of dishwasher clean and not food build up inside spray arms. Door linear and tub not sealing up in center area. If parts are found need approval for additional 100 dollars.; rqstng P&A on 1 ##### (DOOR LINEAR) and 1 #####(NOTSERVICEABLE) (STAINLESS STEEL TUB), states that autho needed"
Near Tipp City, OH 45371
Steve
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Mullion heaters were turned off and freezer door seal not meeting cabinet. adjusted entire freezer door and rails. Entered service mode and turned eaters on. Corrected both issues. Unit is operating properly.
Near Lewistown, OH 43333
Steve
Job Details:
08/28/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF5
Air vent and ff temp sensor were blocked not allowing proper air flow. Found frozen icemaker fill tube. Thawed fill tube. Icemaker is cycling properly.
Near De Graff, OH 43318
Steve
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL ED5LVAXVB00
Installed new thermostat control. Refrigerator is operating ok.
Near Monroe, OH 45050
Steve G
Job Details:
08/28/2019
REFRIGERATOR SAMSUNG RS25H5111SR/AA
Installed new ice maker assy. Cycled. ; pckd up 1 DA97-14253A (ICE MAKER)
Near Tipp City, OH 45371
Steve
Job Details:
08/28/2019
REFRIGERATOR ELECTROLUX EI26SS30JS4
Leaking from filter housing. Found broken water lines. Unit needs to be pulled out to repair; ordrng 1 218976420 (tube-water inlet) and 1 241532006 (water tank)
Near Springboro, OH 45066
Steve G
Job Details:
08/28/2019
REFRIGERATOR KENMORE 795.74025.412
Customers freezer bottom hinge fell off. Reseated the hinge. Test ok.
Near Quincy, OH 43343
Steve
Job Details:
08/28/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF5A
Evap fan not runnning. Cleared ice formation. installed new fan. Unit cooling ok1.5 yrs old in kitchen; ordrng 1 242290001 (motor-blower (TS))
Near West Liberty, OH 43357
Steve
Job Details:
08/28/2019
DISHWASHER WHIRLPOOL WDT780SAEM1
Wash motor is intermittent and needs replaced; ordrng 1 W11032770 (motor-pump)
Near Carlisle, OH 45005
Steve G
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Tech removed the wire harness cover and noticed that tech fail to hook up the wire connections. Seated wire harness. Cycled unit.
Near Springboro, OH 45066
Steve G
Job Details:
08/28/2019
DISHWASHER SAMSUNG DMT800RHS/XAA
Installed new main board and installed new display cycled unit test OK
Near Middletown, OH 45042
Steve G
Job Details:
08/28/2019
DRYER ROPER RED4640YQ1
Customer states unit is not heating tech remove back cover noticed that one of the wires of the reviews was off receded cycled unit test OK
Near Carlisle, OH 45005
Steve G
Job Details:
08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TD2
Customer states that the unit is loud. Found that Freon line was tapping against the compressor. Made an adjust meant to the line. Test ok.
Near Springboro, OH 45066
Steve G
Job Details:
08/28/2019
DISHWASHER BOSCH SHPM98W75N/11
Customer states that the unit is not draining. Found the unit did not have a residential loop in the unit. Reroute the drain line. Cycled several times.
Near Liberty Township, OH 45044
Steve G
Job Details:
08/28/2019
WASHER GE WNSE5260D0WW
"Unit is 2003 16 yrs old and in laundry room. Unit is leaking, removed the front panel and noticed that the tube bearing is has been leaking, noticed that the gearcase is locked up as well. Spoke to Zach at American home shield advise them of the severity of work that needs to be done the eighth and that would not be a good repair they are contacting the customer for a buyoutAutho 160ZCWL"
Near Springboro, OH 45066
Steve G
Job Details:
08/28/2019
WASHER WHIRLPOOL WTW4800XQ2
Customer states that the unit after washing had a musty smell. She did not see any water on the floor or around the unit. Tech visually inspect the unit under carriage and behind the unit. Calibrated the unit. No error codes. cycled the unit and could not recreate the sound the customer was describing.
Near Troy, OH 45373
Steve
Job Details:
08/28/2019
WASHER SAMSUNG WA45M7050AW/A4
GEARCASE is le@king oil and shifter not retracting. Need approval for additional labor2 yrs old in laundry room. ; rqstng P&A on 1 DC31-20014C (SHIFTER (MARCONE)) and 1 DC97-16984A (GEARCASE (MARCONE))
Near Liberty Township, OH 45044
Steve G
Job Details:
08/28/2019
WASHER LG WT1201CV
"Installed new stator and rotor assy, and replace the main board. Cycled unit."
Near Liberty Township, OH 45044
Steve G
Job Details:
08/28/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 01
"Customer states that the unit is not making ice. Thawed out ice room, installed new ice maker. Sealed up ice room. Cycled ice maker. ; pckd up 1 DA97-15217D (ICE MAKER)"
Near Piqua, OH 45356
Steve
Job Details:
08/28/2019
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA
"Icemaker is frozen over completely. Cannot remove ice container, needs replacedUnit needs unplugged for 24 hrs prior to installation of parts to let icemaker and bucket thaw; rqstng P&A on 1 DA82-02367A (Y CLIP ) and 1 DA97-12540G (AUGER) and 1 DA97-15217B (ICEMAKER ) and 1 ICEBUCKET"
Near Springboro, OH 45066
Steve G
Job Details:
08/28/2019
DRYER SAMSUNG DV405ETPASU/AA 01
Customer states that the unit is not heating. found that the heater to be shorted out. Installed new heater assy. Adv customer to have house vent clean out all the way thru the roof. Cycled. ; pckd up 1 DC97-14486A (HEATER)
Near Dayton, OH 45406
Shawn H
Job Details:
08/28/2019
RANGE MAYTAG CRE8600CCE
Upon arrival found right front burner inop and oven wonÕt preheat but broil works. Found terminal on infinite switch for rf burner burnt. Bake element is shorted open. Unit will need bake element and rf infinite switch. Unit is a 1995 model. Customer does not wish to repair due to age of unit.
Near Eaton, OH 45320
Shawn H
Job Details:
08/28/2019
DISHWASHER BOSCH SHP68T55UC/01
Customer stated that unit did not throw E15 code until about 45 minutes into first cycle. Pulled unit and found some water in the pan. Dried out water and ran unit to test for leaks. Found leak at fill manifold. I removed manifold on previous visit to install the drain hose and when reinstalling I misaligned the gasket. Water was dripping from fill hole down into pan causing E15 code. Reinstalled gasket to manifold correctly and ran to test. No more leaks. All ok.
Near Dayton, OH 45414
Shawn H
Job Details:
08/28/2019
DISHWASHER BOSCH SHX4ATF5UC/21
Installed all provided parts and ran to test. Door stays closed on its own now. Frame no longer flexes.
Near Lebanon, OH 45036
Steve G
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Customer states that the unit is not cooling. Found that the customer refrigerator sections is gone defrosting in the refrigerator section. ; ordrd 1 WPW11389713 (CONTROL )
Near Springboro, OH 45066
Steve G
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Customer states that the unit is not dispensing ice. Power to the motor. ; rqstng P&A on 1 WPW10822606 (MOTOT)
Near Middletown, OH 45044
Steve G
Job Details:
08/28/2019
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA 01
Customer states that the unit is not making ice. Thawed out the ice room and installed new ice maker and clips. Sealed up the ice room with silicone. Cycled ; ordrng 1 DA82-02367TS (CLIPS) and 1 DA97-15217DTS (ICE MAKER)
Near Dayton, OH 45406
Shawn H
Job Details:
08/28/2019
WASHER SAMSUNG WA40J3000AW/AA
"Customer stated that leak was seen from right front but leak has since stopped. Ran unit to test for leaks. Could not duplicate concern of water leak from machine. Ran large and extra large load size. No leaks from inlet hoses or valves, no leaks from pressure hose, no leaks from tub seal, no leaks from tub to pump hose or drain hose. Could not duplicate concern. Samsung ticket# 4150990978"
Near Dayton, OH 45417
Shawn H
Job Details:
08/28/2019
AIR CONDITIONER GENERAL ELECTRIC AHC18DYL1
Installed new cord and ran to test. All ok. Unit is cooling fine.
Near Dayton, OH 45417
Shawn H
Job Details:
08/28/2019
REFRIGERATOR FRIGIDAIRE FRS6LF7JS0
Installed all provided parts and ran to test. All ok. Unit dispenses both types of ice now.
Near Dayton, OH 45426
Shawn H
Job Details:
08/28/2019
WASHER MAYTAG MVWB850YW0
"Checked unit over and found noise coming from tub bearing. Ran in diagnostics to test other functions. All ok. No error codes present. Tub seal has slight leak that rusted out the bearings causing the noise. Unit will need bearing kit, hub drive and screw. Customer wishes to think on repair due to cost."
Near Dayton, OH 45426
Shawn H
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL GX5FHDXVB03
Checked unit and found defrost drain clogged causing overflow of water into bottom. Cleared defrost drain and ran water down drain to verify itÕs cleared. All ok. Units 10 years old in kitchen. Ok to bill per Rob.
Near West Alexandria, OH 45381
Shawn H
Job Details:
08/28/2019
DRYER MAGIC CHEF MCSDRY35W
Checked unit and found noise coming from motor hitting drum. Motor was mounted incorrectly from the factory. Drum was hitting edge of motor. Reinstalled motor properly and noise is gone. All ok.
Near Carlisle, OH 45005
Steve G
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Customer states that the unit is not cooling up in the refrigerator section customers unit is not holding to defrost need to order control board and thermistor advise customer to shut down unit two days prior to coming back out to install parts; rqstng P&A on 1 WPW10843055 (CONTROL ) and 1 WPW11033168 (FAN MOTOR ASSEMBLY WITH THERMISTOR)
Near Englewood, OH 45322
Shawn H
Job Details:
08/28/2019
ELECTRIC RANGE FRIGIDAIRE FGES3065KFF
Installed new panel and ran to test. All ok.
Near Middletown, OH 45042
Steve G
Job Details:
08/28/2019
DRYER SAMSUNG DV45K6200EW/A3
Customer stated that the unit is making a squealing noise. Installed new updated idler pulley. Cycled. ; ordrng 1 DC93-0634ATS (IDLER PULLEY)
Near Dayton, OH 45405
Shaun S
Job Details:
08/28/2019
REFRIGERATOR SAMSUNG RF217ACPN
"Upon arrival removed and replaced evap cover on u it, along with drain tubes on back of fridge, unit checks ok"
Near Arcanum, OH 45304
Shaun S
Job Details:
08/28/2019
REFRIGERATOR SAMSUNG RF28M9580SR/AA
"Upon arrival found that imk was jammed with cubes and froze up, tech cleared all jammed cubes and ice build up, went to back of machine and adjusted water fill line, unit checks ok upon techs departure"
Near Englewood, OH 45322
Shaun S
Job Details:
08/28/2019
MICROWAVE SAMSUNG SMH8165ST
"Removed and replaced touch pad and display board on unit, ran and checked out, unit checks ok"
Near Vandalia, OH 45377
Shaun S
Job Details:
08/28/2019
DISHWASHER FRIGIDAIRE FGHD2465NF0A
"Upon arrival removed and replaced defective spray arm on unit, ran and tested product, unit checks ok"
Near Dayton, OH 45405
Shaun S
Job Details:
08/28/2019
DRYER LG DLE3733U
"Removed and replaced parts on unit, ran and checked out, unit checks ok"
Near Dayton, OH 45406
Shawn H
Job Details:
08/28/2019
WASHER AMANA NTW4501XQ0
"F7E1 basket speed fault code present. Checked unit over; nothing locking up tub, tachometer reads properly, no loose connections, and harness is good. Checked run capacitor and it is well below spec. Should be 45uf but reading at 16uf. Also checked motor and it just outside of spec for winding resistance. Unit needs wash motor and capacitor. Unit is 7 years old in basement. Collected deductible by card.; rqstng P&A on 1 W10804665 (start capacitor) and 1 WPW10006415 (drive motor)"
Near Dayton, OH 45426
Shaun S
Job Details:
08/28/2019
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA
"Removed and replaced defective infinite switch on unit, ran and checked out, unit checks ok"
Near Brookville, OH 45309
Shawn H
Job Details:
08/28/2019
MICROWAVE SAMSUNG ME21K7010DG/AA
"Upon arrival unit was showing an C-F2 code. This is a touch panel error code. Removed door and inspected ribbon strip connections. No loose or dirty connections. Unit will need door assembly. ; rqstng P&A on 1 DE94-03611D (DOOR ASSY), states that autho needed"
Near Arcanum, OH 45304
Shaun S
Job Details:
08/28/2019
WASHER MAYTAG MVWC555DW0
"Emoted and replaced drive hub kit, ran and checked out, unit checks ok"
Near Brookville, OH 45309
Shawn H
Job Details:
08/28/2019
WASHER MAYTAG MVWC415EW1
"Checked unit and found no error codes present. Ran auto diagnostics test to check; when in agitate unit is sluggish and when in spin it has bearing noise. Checked motor and found it out of spec on windings, gearcase is noisy from rusted bearings, and clutch is damaged. Unit will need drive motor, capacitor, gearcase, and clutch. Motor has a ten year warranty from Whirlpool. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11162560 (capacitor )"
Near Laura, OH 45337
Shaun S
Job Details:
08/28/2019
DRYER SPEED QUEEN ADEE9RGS175TW01
"Upon arrival found that unit has sqweeky pulley and roller wheels tech grease rollers and pulley on unit, drastically more quite now customer to keep an eye on unit"
Near Dayton, OH 45417
Shawn H
Job Details:
08/28/2019
REFRIGERATOR KENMORE 106.5056499
Checked unit and found ice maker mold has a hole in it allowing water to leak past. Unit will need ice maker. Unit has several large cracks in the liner along the right side of the fresh food side. Have pics for warranty company. Advised customer only way to repair was using liner patches. Customer wasnÕt too keen on this option. Advised them IÕd let AHS know and see how they want to proceed. Unit needs ice maker. Unit is 19 years old in kitchen. ; rqstng P&A on 1 4317943 (icemaker only)
Near Dayton, OH 45415
Shaun S
Job Details:
08/28/2019
RANGE KENMORE 790.9301331
"Removed and replaced terminal block and cord on unit, ran and checked out, unit checks ok upon techs departure"
Near Dayton, OH 45405
Shawn H
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL ED25LFXHB00
Upon arrival found unit plugged in and running. Checked and found evap cover frosted over. Unit isnÕt going into defrost. Heater and bi metal are good. Put unit into forced defrost and checked for voltage to heater. No voltage present. Defrost timer is bad. Unit needs defrost timer. ; ordrng 1 W10822278 (timer-def)
Near Versailles, OH 45380
Kevin
Job Details:
08/28/2019
WASHER ELECTROLUX EFLS627UIW0
"Found issue with hot water valve on home supply, the installers had cracked the handle probably from zip tie and noted the water valve was not 100% turned on. Had to adjust by open end wrench. Checked water pressure from both hoses in a bucket good. Proceeded to test unit with hot water with customer unit filled, agitated and drain and spin ok. Customer will look to replace handle on water valve. No error codes. Unit checks ok."
Near Bradford, OH 45308
Kevin
Job Details:
08/28/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TP0
"Upon arrival found ice in ice bucket had melted somewhat, i dont believe the freezer door was shut properly causing things to warm up. Had to empty out ice bucket and re-install. Customer said she hadnt noticed frig having any cool8ng issue. Found water in ice flap from melted ice. Told customer will swing back around when going home to take temperature checks. Upon coming back to take temperature checks unit was reading between 0 and -3F so unit is cooling properly, suspect ice bucket prevented door from sealing properly. Also talked over with neighbor gentlemen as as has good neighbors that look after her."
Near Greenville, OH 45331
Kevin
Job Details:
08/28/2019
RANGE SAMSUNG NE59J7630SG/AA
"Replaced parts, plugged in unit with help from customer. Checked controls, set clock. Unit seems ok."
Near Greenville, OH 45331
Kevin
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04
"Replaced icemaker with good replacement. The defective part was already marked in the system and returned to hansbargers with note to return to Shari. Cycled unit, checks ok. Noted some water droplet turned to ice buildup in the water dispense tube, cleared away and wiped out tube with paper towel. Told customer to monitor."
Near Greenville, OH 45331
Kevin
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW00
"Freezer temps ok, frig temps slightly warm but within spec. Noted and showed customer the fresh food setting was on the lowest but not recommended setting. Removed evap cover in freezer, good frost pattern possible excess frost buildup. Fan is free and moving, ohmed out heating element good. Went ahead and steamed out evaporator and checked drain is good. Checked airway for fresh food section was clear. Checked in fresh food section the diffuser or airway in back air is coming through no obstructions. Plugged back in unit and set to coldest setting for now, explained in detail the process to the customer, told her to continue to monitor, and to not go out and buy a bunch of groceries right away. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
08/28/2019
DRYER AMANA NED4655EW1
"Upon arrival Removed exhaust from wall, put unit on timed dry, unit is heating and tumbling ok. Tested for 15 mins. Customer claims no matter what setting seemed to take unit a long time to dry. Unable to determine the exact exhaust route of this unit once going through wall. Talked to Kathy, explained also to gentlemen living there to do a couple of loads with venting pulled from the wall to test. If all goes well then there is an issue with the venting. Called into office to run service call on CC."
Near Dayton, OH 45409
Kevin
Job Details:
08/28/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS07
Def drain is plugged up cleaned out drain and checks ok