Near Dayton, OH 45439
Tim
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RF23M8090SG/AA Freezer not cooling needs fan assembly and control also needs new ice-maker.; ordrng 1 DA94-03757A (CONTROL ) and 1 DA97-13718C (ICE MAKER) and 1 DA97-17363A (FAN ASSEMBLY )
Near Trotwood, OH 45426
Tim
Job Details: 04/26/2019
WASHER MAYTAG MVWB765FW3 Replaced parts listed. Checks ok
Near Dayton, OH 45458
Tim
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RF25HMEDBS/AA Removed and adjusted hinges. Checks ok
Near Dayton, OH 45439
Tim
Job Details: 04/26/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MBHA Replaced control and fan. Checks ok.
Near Centerville, OH 45459
Tim
Job Details: 04/26/2019
DRYER WHIRLPOOL WED5200VQ0 "Replaced belt and idler. Checks ok. showed customer damage to belt and idler.; used 1 341241 (DRYER BELT), and 1 691366 (PULLEY) from stock"
Near Sugarcreek Township, OH 45440
Tim
Job Details: 04/26/2019
DRYER SAMSUNG DVG50M7450W/A3 Checked unit over found that the unit needs a new ignitor and gas valves.; ordrng 1 000000 (IGNITOR) and 1 DC92-01624N (CONTROL) and 1 DC97-14492A (VALVE ASSEMBLY )
Near Springfield, OH 45505
Steve
Job Details: 04/26/2019
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 "Fridge is not cooling found bad evaporator fan motor, replaced fan unit operating properly; used 1 242077702 (EVAP MOTOR) from stock"
Near Troy, OH 45373
Steve
Job Details: 04/26/2019
REFRIGERATOR GE PYE22KSKKSS Unit one month expense water fountain water filter housing assembly not seated properly to allow filter to engage. Removed filter housing secured to refrigerator line or re-installed customers filter unit working properly
Near Enon, OH 45323
Steve
Job Details: 04/26/2019
MICROWAVE LG LMV1762ST/01 Unit arching. Found stirrer fan rubbing cabinet. Caused bare spot. Applied ceramic paint to bare spot. Unit operating ok.
Near Xenia, OH 45385
Steve
Job Details: 04/26/2019
DRYER SAMSUNG DV42H5200EF/A3 Installed parts listed dryer is operating properly
Near Troy, OH 45373
Steve
Job Details: 04/26/2019
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Found open thermostat on magnetron and no power coming from noise filter after replacing fuse. ; ordrd 1 5304509452 (NOISE FILTER) and 1 5304509469 (THERMOSTAT ) and 1 5304509470 (MAG TUBE) and 1 5304509476 (TRANSFORMER ) and 1 5304509479 (DIODE)
Near Xenia, OH 45385
Steve
Job Details: 04/26/2019
DRYER KENMORE 110.648122 "Unit will not turn the drum and door switches bad. Found broken belt and replaced door switch dryer running properly; used 1 3406107 (SWITCH), and 1 341241 (DRYER BELT) from stock"
Near Troy, OH 45373
Steve
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Icemaker not working. Found that unit needed service bulletin performed. Installed new icemaker and y clip. Sealed ice room int and ext. adjusted water line. ; used 1 DA82-02367A (Y CLIP), and 1 DA97-13718C (IMK) from stock"
Near Piqua, OH 45356
Steve
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Installed new icemaker and heater loop clip. Sealed up icemaker room and adjustable waterline#4150033161; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Near Franklin, OH 45005
Steve G
Job Details: 04/26/2019
RANGE WHIRLPOOL WFE301LVQ0 Installed new bake element. Cycled. Test ok. Also test broil. Rob approved
Near Springboro, OH 45066
Steve G
Job Details: 04/26/2019
REFRIGERATOR KITCHEN AID KSRK25FVBL01 Customer states that the unit is not making ice. Spoke to techline Dave; pckd up 1 WPW10757851 (EMMITER BOARD)
Near Middletown, OH 45042
Steve G
Job Details: 04/26/2019
REFRIGERATOR GE PFE28KSKSS "Installed new fan assy., and program the unit. Cycled"
Near Springboro, OH 45066
Steve G
Job Details: 04/26/2019
WASHER LG WM3360HVCA Customer states that the unit is leaking from the door and somewhere. Tech removed the top and did not see any leaking inside the unit. Did see soap marks on the outside near the dispenser assy. Removed the fill hose from the dispenser to the tub to see if any debris was in the hose. Cycled several times did not or could not find leak. Adv customer to keep an eye on the unit. Service call good for 30 days.
Near Lebanon, OH 45036
Steve G
Job Details: 04/26/2019
RANGE LG LRE3061BD/00 Installed new relay board. Cycled unit.Adv customer that the unit does not have a stress clamp and did explain the importance as well as not anti-tip bracketParts are warranty for 90 days and labor 30 days for the same issue.
Near Lebanon, OH 45036
Steve G
Job Details: 04/26/2019
RANGE BOSCH HBE5451UC/02 "Installed new main board, display and fuse. Cycled unit."
Near Middletown, OH 45044
Steve G
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RS5J500DSG/AA 02 Customer states that the tempurature is not consistence. freezer goes to -20 and -8. And the refrigerator is bouncing between 38 - 43. Put unit into diag. unit did not show any error codes. CUSTOMER IS CALLING STORE FOR EXCHANGE. PLEASE DO NO ORDER PARTS TILL I HEAR BACK FROM HER. CUSTOMER NEEDS MAIN BOARD AND DAMPER ASSY. ; saved tckt
Near West Chester Township, OH 45069
Steve G
Job Details: 04/26/2019
DRYER LG DLE7100W Customer states that the unit is brand new and does not heat up. Tech did check power to the unit and was only getting one leg of power. Customer has a power issue. Plus tech did point out that the stress clamp was installed during the time of delivery. Explain to customer the importance of the clamp.
Near Middletown, OH 45042
Steve G
Job Details: 04/26/2019
REFRIGERATOR KENMORE 106.7021941 "Customers complaint is the their is frost in the freezer and the refrigerator section is not cooling. Tech did not hear any fan. Thawed unit completely out cycled the fan., found a small piece of ice on the fan blade assy. Cycled"
Near Brookville, OH 45309
Shawn H
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNS05 Installed all provided parts and ran to test. All ok. Unit is cooling fine. All operations are normal. Advised customer itÕd be 24 hours for temps to be within range.
Near Brookville, OH 45309
Shawn H
Job Details: 04/26/2019
DRYER SAMSUNG DV45H7000EW/A2 "Checked unit and found heating element shorted open and right rear roller worn. Replaced both and ran to test. All ok.; used 1 DC97-14486A (ELEMENT), and 1 DC97-16782A (PLASTIC SUPPORT) from stock"
Near Dayton, OH 45415
Shawn H
Job Details: 04/26/2019
REFRIGERATOR ELECTROLUX EI23BC36IS2 Found ice maker water shut off switch shorted closed causing water valve to stay open. Replaced ice maker and ran to test. All ok. Water flow is stopping now. Just replaced ice maker on Tuesday April 23. Part and labor warranty. No charge.
Near Dayton, OH 45414
Shawn H
Job Details: 04/26/2019
DRYER WHIRLPOOL WED7500GC0 Found door switch lever broken off. Unit is a few months old and under factory warranty. Spoke with Nick and he will fax bill of sale with purchase date. Installed new switch and ran to test.
Near Dayton, OH 45414
Shawn H
Job Details: 04/26/2019
WASHER MAYTAG MVWB835DW1 "F6E3, F0E5, F6E2 codes found. F6E3, & F6E2 are communication errors between the U/I and the ACU. F0E5 is an off balance code. Unit is having intermittent communication issues because of failed software. Going out of balance due to worn shocks. Unit needs both the U/I and the ACU as well as a set of shocks. ; rqstng P&A on 1 W10861510 (console) and 1 W11024149 (cntrl-elec) and 1 W11130356 (suspension)"
Near Vandalia, OH 45377
Shawn H
Job Details: 04/26/2019
DRYER SAMSUNG DV42H5200EF/A3 Checked unit and found heating element shorted open. Unit needs element. Installed new element and ran to test. All ok. ; used 1 DC97-14486A (ELEMENT) from stock
Near Dayton, OH 45415
Shawn H
Job Details: 04/26/2019
WASHER MAYTAG MVWB300WQ2 Began repair but cannot remove inner basket. It is seized on the shaft. Unit either needs bearing kit or Specialty Products makes a puller for this tub/situation. Customer does not want to replace the bearings because they are not noisy. Spoke with Chris and we are getting the puller and rescheduling to finish. ; saved tckt
Near Laura, OH 45337
Shaun S
Job Details: 04/26/2019
RANGE JENN-AIR S120 "Reinstalled clock that had been sent off for repair , ran and checked operation, unit checks ok upon techs departure"
Near West Milton, OH 45383
Shaun S
Job Details: 04/26/2019
WASHER GE GUD27ESSJ0WW Approval for part ok by vendor; ordrng 1 WH45X23154 (washing machine tub)
Near West Milton, OH 45383
Shaun S
Job Details: 04/26/2019
REFRIGERATOR GE PFS22SISBSS "Upon arrival found that evap fan is extremly noise while running and comp intermittent running due to control board issue; ordrng 1 WR55X10942P (board asm main contr) and 1 WR60X10196 (evap,motor)"
Near Covington, OH 45318
Kevin
Job Details: 04/26/2019
WASHER WHIRLPOOL WTW5840BW0 "Replaced suspension rods, checked over. Unit checks ok, told customer keep us posted."
Near Pleasant Hill, OH 45359
Shaun S
Job Details: 04/26/2019
RANGE GE PHS930SL1SS "Upon arrival removed and replaced insert plugs and trim piece, had customer check unit before departing home, unit checks ok"
Near Vandalia, OH 45377
Kevin
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Replaced main pcb, defrosted drain and drain tubes from below, ran wire brush to check. Swept alot of dirt and debris off condenser area. Put unit back together, put into power freeze and cool. Unit checks ok, explained to pull out frig and sweep periodically."
Near Arcanum, OH 45304
Kevin
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Replaced icemaker and cycled, unit harvested and filled. Checks ok."
Near Laura, OH 45337
Kevin
Job Details: 04/26/2019
WASHER SPEED QUEEN AWN432SP113TW01 Took pictures of rust and in around the lid.; saved tckt
Near Liberty Township, OH 45044
Kevin
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed parts recharged unit and has a good frost pattern on both coils and checks ok instructed neighbor I left and to give it 24-48 hrs to stabilize
Near Dayton, OH 45459
Kevin
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Checked DISP adjusted bucket and dispensed the ice and water and adjusted the doors checks ok
Near Germantown, OH 45327
Kevin
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Water filter broke into the filter housing need to replaced; rqstng P&A on 1 DA81-05999A (FILTER HOUSING)
Near New Lebanon, OH 45345
Kevin
Job Details: 04/26/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Ordered parts per conversation with Mark at techline; ordrng 1 W10815674 (dor-fip ss) and 1 W11170612 and 1 W11175838 and 1 WPW10677119 (cntrl-elec)
Near Fairborn, OH 45324
Jeffrey
Job Details: 04/26/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Unit overloaded. All frosted in freezer. Drain clogged from too much moisture from door not closing. cust will have too remove all food and unplug for couple days to let it defrost down.
Near Dayton, OH 45424
Jeffrey
Job Details: 04/26/2019
WASHER LG WT1101CW Found cord connection loose at molex connection..secured and taped off ok
Near Dayton, OH 45426
Jeffrey
Job Details: 04/26/2019
REFRIGERATOR FRIGIDAIRE FFHS2311LBLA Mfd04/15. Needs liner patch tape.; ordrng 1 5300168328 (LINER TAPE)
Near Tipp City, OH 45371
Jeffrey
Job Details: 04/26/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Mfd02/18. Needs evap fan motor in ice room imk in fresh food section.; ordrng 1 5304493604 (IMK FAN MOTOR)
Near Tipp City, OH 45371
Jeffrey
Job Details: 04/26/2019
DRYER LG DLEX7600KE Needs both bottom door hinges. Allows door to be opened down from top ; ordrng 2 MEF62782201 (NEEDS BOTTOM DOOR HINGE R)s
Near Centerville, OH 45459
Brad Anders
Job Details: 04/26/2019
WASHER MAYTAG MVWB865GW0 Installed new drain pump. Unit is draining properly. All operations check ok.
Near Dayton, OH 45405
Jeffrey
Job Details: 04/26/2019
DISHWASHER FRIGIDAIRE FFCD2413UW0A "Replaced door seal, bottom spray arm and splash guards. Ok. Leveled unit . ; ordrng 1 154568002T.S. (SPRAY ARM T.S.) and 1 154701001T.S. (SPLASH GUARDS T.S.) and 1 154827601T.S.A/5 (DOOR GASKET T.S.)"
Near Tipp City, OH 45371
Jeffrey
Job Details: 04/26/2019
REFRIGERATOR SAMSUNG RF265BEAESG/AA "Needs all of the usual parts for the ice room fix. Imk, ice container, clip kit ; ordrng 1 ICE BUCKET and 1 ICE MAKER and 1 CLIP KIT"
Near Middletown, OH 45044
Brad Anders
Job Details: 04/26/2019
WASHER SAMSUNG WF45M5500AZ/A5 Unit was declined for repair. Unit will return to vendor not repaired. Called store to inform them about the unit.
Near Huber Heights, OH 45424
Brad Anders
Job Details: 04/26/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Installed new condenser, refrigerant is flowing properly, unit has good frost pattern on evaporator. Unit checks ok."
Near Bellbrook, OH 45305
Brad Anders
Job Details: 04/26/2019
DISHWASHER MAYTAG 12345 "Installed new water inlet hose, found no leaks, unit checks ok."
Near Dayton, OH 45410
Brad Anders
Job Details: 04/26/2019
RANGE LG n/a "Installed relay board, unit is heating properly. Checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 04/26/2019
WASHER SAMSUNG WA456DRHDWR/AA Repaired leak from drain pump. Unit is working properly.
Near Woodbourne-Hyde Park, OH 45459
Tim
Job Details: 04/25/2019
WASHER SAMSUNG WA422PRHDWR/AA Unit needs inner and outer tub and transmission. Submitted online. Putting into options per vendor; rqstng P&A on 1 DC97-16967A(DO) (OUTER TUB ) and 1 DC97-16984A(DO) (CLUTCH ) and 1 DC97-16990F(DO) (INNER TUB)
Near Germantown, OH 45327
Tim
Job Details: 04/25/2019
MICROWAVE FRIGIDAIRE LFMV1645TF "Checked unit over found bad door switches. Replaced door switches. Checks ok.; used 1 5304509459 (SWITCH), and 2 5304509460 (SWITCH) from stock"
Near Dayton, OH 45429
Tim
Job Details: 04/25/2019
WALL OVEN BOSCH HMC80252UC/01 Replaced filter board and supports.
Near Dayton, OH 45429
Tim
Job Details: 04/25/2019
WASHER WHIRLPOOL LSN1000KQ0 Checked unit over found that the transmission was locked up and leaking around the tub assembly. Submitted online. No repair per vendor; rqstng P&A on 1 280184(DO) (support) and 1 3360629(DO) (gear case) and 1 63849(DO) (tub-outer) and 1 W10389328(DO) (basket & bal ring)
Near Dayton, OH 45429
Tim
Job Details: 04/25/2019
WASHER SPEED QUEEN AWN63RSN115TW01 Replaced belt. Checks ok ; ordrng 1 204008(TS) (BELT)
Near Dayton, OH 45417
Tim
Job Details: 04/25/2019
REFRIGERATOR MAYTAG MFX2570AEM4 Ice maker jammed. Cleared ice. Checks ok
Near Dayton, OH 45432
Tim
Job Details: 04/25/2019
MICROWAVE GE DVM1950DR1WW Unit starting up running a few seconds and buzzing them shutting off and sparking. No repair due to cost submitted online.
Near Dayton, OH 45431
Tim
Job Details: 04/25/2019
WASHER SAMSUNG WF410ANW/XAA Needs tub assembly completely locked up. Submitted online. No repair due to cost per vendor; rqstng P&A on 1 DC97-15328L(DO) (REAR TUB) and 1 DC97-15478A(DO) (INNER TUB) and 1 DC97-15596A(DO) (TUB FRONT)
Near Dayton, OH 45431
Tim
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced door seal. Checks ok.; ordrng 1 W10300924(DN) (door seal)
Near Washington Township, OH 45459
Tim
Job Details: 04/25/2019
WASHER MAYTAG MLE2000AYW Checked unit over found issue with the motor control. Part NLA for motor control. No repair
Near East Liberty, OH 43319
Steve
Job Details: 04/25/2019
REFRIGERATOR FRIGIDAIRE LFSS2312TPO Water leaking from ice dispenser. Found small defect in ice shoot not allowing flapper to seal properly allowing condensation to build up and leak. Trimmed burr from plastic. Seal is now holding water not leaking air.
Near Dayton, OH 45459
Tim
Job Details: 04/25/2019
HOME LAUNDRY ELE FRIGIDAIRE FFLE4033QW0 Replaced motor control unit started filling with water and agitating. Checks ok.
Near Dayton, OH 45449
Tim
Job Details: 04/25/2019
MICROWAVE SAMSUNG ME20H705MSS Unit needs new door assembly and main control due to SE error code and not heating. Submitted online. Vendor putting into replacement due to cost.; rqstng P&A on 1 DE92-03624C(DO) (CONTROL) and 1 DE94-03237F(DO) (DOOR)
Near Troy, OH 45373
Steve
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed new filter dryer and charge system found small pinhole leak at factory dryer. Refrigerator is cooling properly
Near Urbana, OH 43078
Steve
Job Details: 04/25/2019
REFRIGERATOR SAMSUNG RF263AERS/XAA "Unit needs new mullion and defrosted evap drain and installed clip.; used 1 DA61-06796A (DRAIN CLIP) from stock, ordrd 1 DA97-07276E (DOOR MULLION)"
Near Springfield, OH 45504
Steve
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW8500BR0 F2 error. Stuck keypad error. Removed keypad. Corrected stuck key issue in control panel. Unit operating ok. If problem persists a new user inter face will need to be installed
Near Russells Point, OH 43348
Steve
Job Details: 04/25/2019
REFRIGERATOR SAMSUNG RF220NCTASR/AA Found int of fridge section at 36.2. FF temp sensor checked at 37 degrees at main board. Temp blend door is cycling properly. Tightened loose wire on condenser fan motor . Unit cooling properly.
Near Belle Center, OH 43310
Steve
Job Details: 04/25/2019
WASHER MAYTAG MVWX655DW0 Washer will not spin. Found stripped drive hub and washplate.; ordrd 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Near Franklin, OH 45005
Steve G
Job Details: 04/25/2019
RANGE WHIRLPOOL WFE301LVQ0 Customer states that the unit started to spark. Customer needs bake element;
Near Franklin, OH 45005
Steve G
Job Details: 04/25/2019
DISHWASHER KENMORE NOT TAG "Customer states that the unit is leaking out of the front right, and not draining. Filled up the unit and let unit wash. Found that the unit was over suddings."
Near Bellefontaine, OH 43311
Steve
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Refrigerator section not cooling properly. Suspect defrost problem. Prior company installed outdated control board. Need to install new board and fan assembly.; rqstng P&A on 1 W10889360 (cover-evap) and 1 W11333076 (CONTROL)
Near Springboro, OH 45066
Steve G
Job Details: 04/25/2019
WASHER GE GTW460ASJ6WW Customer states that the unit will not start at all. Tech cycled unit and noticed that the lock was bad. Installed new lock. Cycle. ; pckd up 1 WH01X27954 (LOCK)
Near Springboro, OH 45066
Steve G
Job Details: 04/25/2019
DRYER LG DLGX3371W Installed new duct assy. Cycle.
Near Carlisle, OH 45005
Steve G
Job Details: 04/25/2019
DRYER LG DLE1501W Customer states that an e80 code did an internal temp and was reading over 227 and climbing. Did explain to customer how to clean out vent properly. Adv do not use unit till vent is cleaned out.
Near Middletown, OH 45042
Steve G
Job Details: 04/25/2019
REFRIGERATOR SAMSUNG RF25J500DSR/AA02 Customer states that freezer door is not closing. Found the top right corner gasket was not seated all the way remove gasket clean reinstall gasket door shots fine test OK
Near West Chester Township, OH 45069
Steve G
Job Details: 04/25/2019
FREEZER SAMSUNG RS261MDRS/XAA Customer states that the unit is leaking from the freezer side of the unit. Customer must have unit unplugged two days prior to coming back out.; rqstng P&A on 1 1111 (HEATER) and 1 2222 (BI METAL) and 1 3333 (MAIN BOARD) and 1 4444 (EVAP MOTOR)
Near Springboro, OH 45066
Steve G
Job Details: 04/25/2019
REFRIGERATOR SAMSUNG RFG298HDBP/XAA "Check the evap fan, heater in the refrigerator section. Installed new ice maker and main board. Cycled."
Near Middletown, OH 45042
Steve G
Job Details: 04/25/2019
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA 02 Customer states that the refrigerator section is not cooling. Customer has ice build up in the vents of the back wall.Not making ice. Customer has to shut down two days prior. Tech called vendor for autho. Spoke to Jeanette. L1-29132041399; ordrd 1 DA82-02367A (CLIPS) and 1 DA94-02679A (MAIN BOARD) and 1 DA97-15217D (ICE MAKER )
Near Middletown, OH 45042
Steve G
Job Details: 04/25/2019
RANGE SAMSUNG FE-R300SW/XAA Customer states that the front right burner stays on hot the entire time and cannot adjust front right burner; pckd up 1 DG44-01002 (INF. SWITCH )
Near West Alexandria, OH 45381
Shawn H
Job Details: 04/25/2019
DRYER SPEED QUEEN ADGE9RGS115TW01 "Installed conversion kit and ran to test. Unit heats fine. Has a good flame color, no gas leaks. All ok."
Near Dayton, OH 45414
Shawn H
Job Details: 04/25/2019
RANGE HOTPOINT RB526H3WW Installed all provided parts and ran to test. All ok.
Near Clayton, OH 45315
Shawn H
Job Details: 04/25/2019
WASHER GE GTW460ASJ5WW Rechecked unit and found main board sending voltage to both legs of the drain pump when activated. Checked harness and nothing is shorted. Main board is shorted to neutral for pump. Unit needs main board.; ordrng 1 WH18X28174 (washing machine cont)
Near Lewisburg, OH 45338
Shawn H
Job Details: 04/25/2019
RANGE WHIRLPOOL WFE510S0AW0 Right front burner is run away heating. Checked burner and found the switch shorting internally. Unit needs right front infinite switch. ; ordrng 1 WP3149400 (switch-inf)
Near New Lebanon, OH 45345
Shawn H
Job Details: 04/25/2019
REFRIGERATOR AMANA AFD2535DEB4 Installed all provided parts and advised customer itÕd be 24 hours before itÕs down to operating temps.
Near New Lebanon, OH 45345
Shawn H
Job Details: 04/25/2019
DRYER SAMSUNG DV42H5000EW/A3 Checked unit and found heating element shorted open. Replaced heater and ran to test. All ok. Advised customer to run unit on 60 minute timed dry on high to burn of oil on element. ; used 1 DC97-14486A (ELEMENT) from stock
Near New Lebanon, OH 45345
Shawn H
Job Details: 04/25/2019
WASHER MAYTAG MVWB835DW1 "Noise is from unit going out of balance. No error codes found, all functions operate fine in diagnostics. Checked suspension and found right front weak allowing unit to go out of balance on normal sized loads. Unit needs suspension set. ; ordrng 1 W11130356 (suspension)"
Near Dayton, OH 45416
Shawn H
Job Details: 04/25/2019
HOME LAUNDRY - E FRIGIDAIRE FFLE3900UW0 Checked unit over and the noise the customer is hearing is the clutch engaging and disengaging from agitate to spin. All normal noise. All ok.
Near Covington, OH 45318
Shaun S
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW5000DW0 "Removed and replaced parts on unit, ran thru diag testing 3 times and a drain and spin cycle, unit checks ok upon departure"
Near Piqua, OH 45356
Shaun S
Job Details: 04/25/2019
DISHWASHER GE GDT695SMJOES "Upon arrival tech tried to run and test product but would not start cycle, tech contacted GE tech support and spoke to Josh went through situation and determined we have a bad door latch; ordrng 1 DOOR LATCH"
Near Greenville, OH 45331
Shaun S
Job Details: 04/25/2019
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Pre-order part; ordrng 1 DA97-13829C (ICE ROUTE)
Near Gettysburg, OH 45328
Kevin
Job Details: 04/25/2019
REFRIGERATOR GE GTE18GMHERES "Went out on call 4-23-19 pm. Unit was running with fans and lights but not compressor. Checked temps both freezer and frig were 60 degrees. Customer claimed it just started to not cool that afternoon and was cooling just fine prior Week after parts replaced. Plugged in watt meter again, checked by manually cycling defrost timer seems to be working properly, checked cold control and is also shutting off unit properly. After multiple tries of cycling compressor on/off... given that letting compressor shut off a few minutes before trying to cycle power again. You can hear the power switch in the relay click and drawing upwards of 5-6 amps or so then back down to less than an amp, compressor not coming on. Unplugging unit a couple of times then was able to get compressor to come on. Talked with Chris and per GE going to route of compressor as defrost timer, relay, cold control have all been changed prior. ; ordrng 1 WR87X20936 (COMPRESSOR)"
Near Troy, OH 45373
Shaun S
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW5640XW3 "Upon arrival tech ran series of testing on unit, found issue with main board on unit, informed customer of findings, will call back if repairs desired"
Near New Madison, OH 45346
Shaun S
Job Details: 04/25/2019
RANGE FRIGIDAIRE FGF337GWF "Upon arrival found that burners was blocked not allowing spark to go thru and ignite burner, tech was able to clean and clear all 4 burners on unit and got 3 of the 4 working on unit but front right igniter is weak and not producing enough spark to ignite burner, needs replaced ; ordrng 1 316536608 (ignitor top rf assy)"
Near Greenville, OH 45331
Shaun S
Job Details: 04/25/2019
DRYER WHIRLPOOL WED8500DC0 "Found on casual setting that timer will not work, all other settings r fine timer will not cycle thru; ordrng 1 TIMER"
Near Greenville, OH 45331
Kevin
Job Details: 04/25/2019
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Will order new icemaker unit, also found water line frozen up around beak area. getting new gasket and fill tube. Will repair and any air leaks on return.; rqstng P&A on 1 243297609 (ICEMAKER) and 1 5303918571 (water fill chute k) and 1 5303918860 (TUBE)"