We serviced a
GE WASHER
Model GFW850SPN3RS
Near Tipp City, OH 45371
Tim
Job Details: 09/07/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE RANGE
Model GLEF378CBD
Near Dayton, OH 45424
Tim
Job Details: 09/07/2023
Unit needs new control and front right burner. Customer to think about repair.
We serviced a
SPEED QUEEN WASHER
Model AWNE82SP113TW01
Near Dayton, OH 45440
Sam
Job Details: 09/07/2023
"Inspected the unit and found the drain line hose loose and leaking. Removed hose and reinstalled and reconnected clamp. Ran another cycle and found no leaks. All checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD3
Near Middletown, OH 45042
Shawn H
Job Details: 09/07/2023
Installed all provided parts and verified correct operation. All OK. ice bucket should be full in 24-36 hours.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near West Chester Township, OH 45069
Shawn H
Job Details: 09/07/2023
Installed new control and verified correct operation. All OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB3
Near Maineville, OH 45039
Shawn H
Job Details: 09/07/2023
Unit is 8 years old in the kitchen. Customer states that unit wont drain. Nothing blocking the sump. Drain line is slightly clogged but water will flow through. Removed drain pump and found the impeller has come loose from the motor. Replaced pump and ran to test. Unit is operating as it should. All ok. ; used 1 W10876537 (Drain pump) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF1
Near Maineville, OH 45039
Shawn H
Job Details: 09/07/2023
Installed all provided parts and verified that unit no longer leaks. All OK.
We serviced a
GE DRYER
Model GFD45ESPM1DG
Near Lebanon, OH 45036
Shawn H
Job Details: 09/07/2023
Customer states that after removing clothing items stuck in the drum the unit no longer tumbles. Voltage to the unit is correct. Motor is not attempting to run. Removed drum and found idler bracket not contacting the belt switch. Reinstalled bracket and drum properly. Ran to test. Unit heats and tumbles as it should. All ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Bellefontaine, OH 43311
Kevin
Job Details: 09/07/2023
Installed new compressor and recharged unit compressor kicked on but leak in refrigerator line near cabinet and is nonrepairable called AST-Laura
We serviced a
GE REFRIGERATOR
Model DFE28JMHDES
Near Troy, OH 45373
Kevin
Job Details: 09/07/2023
Evap fan was out, replaced fan motor and checks ok; used 1 WR60X26866 (Fan motor) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VB0
Near Xenia, OH 45385
Kevin
Job Details: 09/07/2023
Installed new parts and all checked good
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model ELFW7537AW1
Near Bellefontaine, OH 43311
Ron M.
Job Details: 09/07/2023
Ran tests found drain tube twisted causing long drain, rerouted hose fixed unit
We serviced a
FRIGIDAIRE REFRIGERATOR
Model lfss2612te4
Near Miamisburg, OH 45342
Sam
Job Details: 09/07/2023
Customer wanted the back of the unit cleaned out due to a large amount of drywall buildup and to change out the filter. Cleaned the unit and replaced the filter. All checks OK
We serviced a
LG OVEN
Model N/A
Near Dayton, OH 45458
Sam
Job Details: 09/07/2023
"Inspected the unit and found the lower oven inner glass broken. Could not locate the model and serial tag, nothing on the front or back. Contacted AHS"
We serviced a
AMANA REFRIGERATOR
Model ABB2224DES
Near Dayton, OH 45458
Sam
Job Details: 09/07/2023
Inspected the unit and found the jazz board in demo mode. Reset the unit and reprogrammed the board. The compressor and fans are activated and the unit started cooling. All other checks ok.
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Dayton, OH 45440
Sam
Job Details: 09/07/2023
"Inspected the unit and found the display board out. Provided info to the customer, customer declined repair."
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Casstown, OH 45312
Kellen
Job Details: 09/07/2023
Inspected the unit and found everything hooked up correctly. I advised that if she wants just cold then set it on tap cold. All checks ok
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Troy, OH 45373
Kellen
Job Details: 09/07/2023
Installed part. All checks
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Tipp City, OH 45371
Kellen
Job Details: 09/07/2023
Ran unit through a test cycle. Found no active leaks. Unit is operating as it should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Tipp City, OH 45371
Kellen
Job Details: 09/07/2023
Inspected the unit and found a failed UI/control. Customer declined
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Tipp City, OH 45371
Kellen
Job Details: 09/07/2023
Installed part. Ran a test cycle. All checks OK
We serviced a
KITCHEN AID DISHWASHER
Model KDFE204KPS1
Near Tipp City, OH 45371
Kellen
Job Details: 09/07/2023
Inspected the unit and found that the waterline to the unit was leaking at the elbow due to installation issues. Customer notified me that it had just been installed by an installation company last week. And hasnt ran right since. Customer will need to get installation company back out to secure waterline to the unit.
We serviced a
KITCHEN AID OVEN/MICRO
Model KOCE500EBS
Near Vandalia, OH 45377
Kellen
Job Details: 09/07/2023
Installed part. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFN2853AF2
Near Enon, OH 45323
Kevin
Job Details: 09/07/2023
Tubing kinked-in the hinge plus wiring issue in cabinet non repairable spoke to Techline-Case#86633846 Eric
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA-03
Near Union City, IN 47390
Amber
Job Details: 09/07/2023
Inspected unit and found the filter light on and flashing. Customer stated they could not get it to shut off. Was able to reset filter light and showed customer how to do it as well. All checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAM
Near Greenville, OH 45331
Kellen
Job Details: 09/07/2023
"Assurant will be reaching out to the customer due to not normal wear and tear on the inner door panel"
We serviced a
AMANA REFRIGERATOR
Model ABB2223DEW
Near Greenville, OH 45331
Kellen
Job Details: 09/07/2023
Inspected the unit and found a break in the water line. Repaired water line. All checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSG/AA
Near Troy, OH 45373
Kellen
Job Details: 09/07/2023
Inspected the unit and found a sealed system leak. Customer declined repair
We serviced a
KENMORE MICROWAVE
Model 721.80032700
Near Springboro, OH 45066
Sam
Job Details: 09/07/2023
"Inspected unit and found multiple issues including the magnetron and one of the door switches having failed. Also found the turntable not rotating properly, and damage to the inner liner of the microwave. The inner linear is not a repairable part, unit is 16 years old and located in the kitchen, tech recommends to replace the unit. ; ordrng 1 Xxxxxxx (Inner linear (not a serviceable part))"
We serviced a
KITCHEN AID RANGE
Model KDRS467VSS05
Near Waynesville, OH 45068
Sam
Job Details: 09/07/2023
Inspected the unit and found an error code for faulty display and could not clear the error code. Ordering parts. ; ordrng 1 10298119 (Oven control) and 1 W10852104 (Appliance manager) and 1 W10131825 (T. Sensor) and 1 W10860270 (Element)
We serviced a
MAYTAG WASHER
Model MVWC400XW1
Near Dayton, OH 45459
Sam
Job Details: 09/07/2023
Spoke with the customer about the issue and the unit needs a new control board. Ordering parts.; ordrng 1 W10393490 (Control)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR/AA
Near Middletown, OH 45042
Shawn H
Job Details: 09/07/2023
"Customer states that the ice maker tray broke. The cubes have also been coming out as one tray. Replaced ice maker and cycled to test. Ice maker is functioning properly. Samsung has a service bulletin for freezer ice maker overfilling. Per the bulletin the water filter case needs replaced. ; ordrng 1 DA97-21323A (Water filter case assembly), used 1 DA97-07603B (Ice maker) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6301SR/AA
Near Mason, OH 45040
Shawn H
Job Details: 09/07/2023
"Customer states that unit is intermittently making small batches of ice. Forced icemaker to cycle and it is sluggish and very loud. No error code stored in the system. Replaced icemaker and ran to test. Icemaker cycled and filled as it should. When inspecting the icemaker, I found cracks to the ice bucket. This can cause water leakage and freeze up the icemaker eventually. Unit needs ice bucket. ; ordrng 1 DA97-20156B (Ice bucket(STC)), used 1 DA97-15217D (Ice maker) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RFF
Near Covington, OH 45318
Amber
Job Details: 09/07/2023
Installed new parts. All checks ok.
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Union City, IN 47390
Amber
Job Details: 09/07/2023
Inspected unit and found hot water coming out of the cold water valve and vise versa. Found water lines needed swapped. Swapped lines. All checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MW2
Near Dayton, OH 45417
Kevin
Job Details: 09/07/2023
Customer wants both gaskets replaced ; ordrng 1 241786004 (Gasket) and 1 241786003 (Gasket)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF9
Near Dayton, OH 45459
Kevin
Job Details: 09/07/2023
Freezer Imk not working properly motor locked up ; ordrng 1 241798233 (Imk)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Covington, OH 45318
Ron M.
Job Details: 09/07/2023
"Ran tests found water valve restricted causing f8e1 long fill issue, ordered valve ; ordrng 1 W11210459 (Inlet valve)"
We serviced a
THERMADOR RANGE
Model PRD364WDGU/01
Near Urbana, OH 43078
Ron M.
Job Details: 09/07/2023
"Installed new control board got same issue called tech line, Jesus said I should replace both boards to fix issue. Ordering ui; ordrng 1 12028835 (Ui)"
We serviced a
GE REFRIGERATOR
Model CYE22USHISS
Near De Graff, OH 43318
Ron M.
Job Details: 09/07/2023
"Ran tests found 2 leds out and evaporator fan, unit is in main kitchen and is approximately 5 years old; ordrng 2 WR55X11132 (Light)s and 1 WR60X26866 (Fan)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW4
Near Miamisburg, OH 45342
Sam
Job Details: 09/07/2023
Installed parts listed, all checked good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Greenville, OH 45331
Amber
Job Details: 09/07/2023
Inspected unit and found the ice maker cycling properly. Found it not adding any water. Checked inlet water and found it good. Tested water valve and found it bad. Ordering part. ; ordrng 1 W10498976 (Water valve)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near Tipp City, OH 45371
Kellen
Job Details: 09/07/2023
Inspected the unit and found a failed sump assembly/control. Ordering parts ; ordrng 1 W11345228 (Sump assembly) and 1 W11348059 (Control)
We serviced a
GE MICROWAVE
Model JVM7195SK2SS
Near Tipp City, OH 45371
Kellen
Job Details: 09/07/2023
Inspected the unit and found a failed communication between the moisture sensor and the control. Ordering parts. ; ordrng 1 WB24X799 (Gas sensor) and 1 WB18X10494 (Harness) and 1 WB56X26813 (Control)
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Tipp City, OH 45371
Kellen
Job Details: 09/07/2023
Unit will need a control board and suspension. Ordering parts. ; ordrng 4 WH16X25219 (Suspension rod)s and 1 WH22X29556 (Control board)
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA
Near Greenville, OH 45331
Kellen
Job Details: 09/07/2023
Inspected the unit and found a failed control board and thermistor. Ordering parts ; ordrng 1 DE94-03926B (Main control) and 1 DG34-00043A (Touch panel) and 1 DE07-00133C (Display) and 1 DG32-00002B (Thermostat)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF7
Near Union, OH 45322
Kevin
Job Details: 09/07/2023
Dispenser door is broken; ordrng 1 5304525979 (Module)
We serviced a
SAMSUNG WASHER
Model WF45R6100AP/US-01
Near Ansonia, OH 45303
Amber
Job Details: 09/07/2023
Inspected unit and found the unit not draining properly. Also found the drain tube leaking. Filter was clean. Ordering part. ; rqstng P&A on 1 DC97-20621A (Drain pump assembly)
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Dayton, OH 45414
Tim
Job Details: 09/06/2023
Cleared off lint buildup from blower wheel. Instructed customer to get their vents cleaned. Checks OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Dayton, OH 45415
Tim
Job Details: 09/06/2023
Cleared ice blockage out of ice maker and reset control. Checks ok
We serviced a
LG DISHWASHER
Model LDT77975T
Near Dayton, OH 45415
Tim
Job Details: 09/06/2023
Checked unit over found that the unit was giving an error code for leaking. Customer's sink is completely backed up. Feeding into the dishwasher and leaking onto the floor. Also throwing the error code. Made adjustments to drain loop. Instructed customer they would need to get a plumber out to get the unit fixed. I did call American home shield and give them this information.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2SHTXML01
Near Dayton, OH 45417
Tim
Job Details: 09/06/2023
Checked unit over found the unit had a massive amount of ice buildup in the freezer section and was leaking water into the refrigerator. Removed everything from freezer and disassembled. Cleared out freezer drain and installed heater wire. Reassemble the unit. Unit checks OK
We serviced a
BOSCH DISHWASHER
Model NO MODEL TAG ON UNIT
Near Dayton, OH 45417
Tim
Job Details: 09/06/2023
Installed parts listed, all checked good ; saved tckt
We serviced a
GE WASHER
Model PTW700BPT0DG
Near Miamisburg, OH 45342
Sam
Job Details: 09/06/2023
"Inspected the unit and found it leveled and found the inner basket balanced with the four suspension rods. Pulled unit forward and inspected the underside and found no defects or issues with the rotor, stator or suspension system. Tested hot and cold water valves, agitated and spun and found no defects. Advised the customer on issues with load and weight distribution. All checks OK."
We serviced a
SAMSUNG DRYER
Model DV48J7770EP/A2
Near Waynesville, OH 45068
Shawn H
Job Details: 09/06/2023
Installed parts listed, all checked good ; saved tckt
We serviced a
GE RANGE
Model JGSS86SP2SS
Near Mason, OH 45040
Shawn H
Job Details: 09/06/2023
Customer states that rubber trim on the upper oven came free. Rubber trim is not broken but was just not installed properly. Reinstalled rubber strip. Customer is satisfied with repair. All ok.
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/20
Near Dayton, OH 45409
Tim
Job Details: 09/06/2023
Checked unit over found the top console was cracked. This does not affect the function of the unit and is a cosmetic piece. I did inform the customer that this will not be covered under his warranty due to it being cosmetic.
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFK
Near Dayton, OH 45440
Tim
Job Details: 09/06/2023
"Checked unit over, found that the fan was running properly and was not any louder than it normally is. Unit functioning properly customer unhappy with noise coming from fan. Replacing the fan will not change the noise coming from the fan."
We serviced a
GE DISHWASHER
Model GSD2100V55WW
Near Xenia, OH 45385
Tim
Job Details: 09/06/2023
"Replaced door seals. Checks OK; used 1 WD8X227 (CORNER GASKET), and 1 WD8X228 (CORNER GASKET) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FCRG3052ABR
Near Wright-Patterson Air Force Base, OH 45433
Tim
Job Details: 09/06/2023
Checked unit over cannot find any physical damage on the oven door or the lower drawer. Ryan also looked at the unit and he could not find any damage. Adjusted oven door. Checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF8
Near Dayton, OH 45424
Tim
Job Details: 09/06/2023
Replaced water valve. Checks OK
We serviced a
ELECTROLUX WASHER
Model ELFW7637AW1
Near Dayton, OH 45429
Sam
Job Details: 09/06/2023
Installed parts listed, all checked good ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Dayton, OH 45459
Sam
Job Details: 09/06/2023
"Installed part, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW
Near Dayton, OH 45459
Sam
Job Details: 09/06/2023
Inspected unit and found it not installed properly and the door latch not aligned correctly. Made adjustments to the door latch advised the customer that we need to contact a handyman or countertop company to come and install the appliance correctly as it will need some special adhesive for the countertop.
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Dayton, OH 45459
Sam
Job Details: 09/06/2023
Inspected the unit and found no defects. Provided information to customer on loads and balancing of the unit. All of the checks OK.
We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3
Near Springboro, OH 45066
Sam
Job Details: 09/06/2023
"Inspected unit and found an issue with one of the support wheels. Made adjustments, cleaned lint, and greased wheels. All checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF
Near Springboro, OH 45066
Sam
Job Details: 09/06/2023
Inspected the unit and found the dampener door not closing properly and letting too much cold air into the fresh food section. This has caused the water filter to freeze and the unit is not making ice or dispensing water. Attempted to clear the filter. Advised the customer to replace the filter and if the issue wasnt resolved then to defrost the unit. All other checks OK.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Springboro, OH 45066
Sam
Job Details: 09/06/2023
Inspected unit and found the control board would randomly not turn on the drain pump either due to a faulty control board or a short in the wire harness. Ran multiple test cycles and two of the three test cycles the drain pump function properly on the third test it would not activate and empty the basket. Also found indicators that the gearcase is leaking grease. Called American home shield and advised of the issues. unit is roughly 10 years old and located in the laundry room. AHS to replace the unit. Auth 107MMDA
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AD4
Near Miamisburg, OH 45342
Sam
Job Details: 09/06/2023
Inspected the unit and found one of the lights on the door panel not working. Reset the panel and the light came back on. All checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Dayton, OH 45434
Kevin
Job Details: 09/06/2023
Ice maker not advancing properly, installed new icemaker from stock and all checked good; used 1 W10300022 from stock
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE2022MW0
Near Piqua, OH 45356
Ron M.
Job Details: 09/06/2023
Installed new element tested good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF3
Near Piqua, OH 45356
Ron M.
Job Details: 09/06/2023
Installed new door cleared frost tested good.
We serviced a
THERMADOR DISHWASHER
Model DWHD650WPR/19
Near Piqua, OH 45356
Ron M.
Job Details: 09/06/2023
Installed new parts. All checks ok.
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model ELFW7537AW1
Near Bellefontaine, OH 43311
Ron M.
Job Details: 09/06/2023
Installed new drain pump, ran rinse and spin and unit drained fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAB00
Near Dayton, OH 45424
Kevin
Job Details: 09/06/2023
Defrost drain isnt draining properly cleared out drain and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF00
Near Tipp City, OH 45371
Kevin
Job Details: 09/06/2023
Installed new control board per techline, called tech spoke to Russell non repairable case #86629028
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS05
Near Vandalia, OH 45377
Kevin
Job Details: 09/06/2023
Installed new control board and reset unit, checked good
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Eaton, OH 45320
Kevin
Job Details: 09/06/2023
Cleared out drain and checked cracks in liner and checks ok
We serviced a
KENMORE REFRIGERATOR
Model 795.75065910
Near Dayton, OH 45420
Kevin
Job Details: 09/06/2023
Installed parts listed, all checked good ; saved tckt
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS1??TW01
Near Greenville, OH 45331
Kellen
Job Details: 09/06/2023
Installed downspout. All checks OK
We serviced a
GE DRYER
Model PTD60EBPR0DG
Near Greenville, OH 45331
Kellen
Job Details: 09/06/2023
Installed parts. Ran a test cycle. All checks OK
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Englewood, OH 45322
Kellen
Job Details: 09/06/2023
Installed part. All checks OK
We serviced a
LG DRYER
Model DLEX4500B
Near Brookville, OH 45309
Kellen
Job Details: 09/06/2023
Inspected the unit and found that there was no power getting to the outlet. Customer will need an electrician.
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Brookville, OH 45309
Kellen
Job Details: 09/06/2023
Installed parts. All checks ok
We serviced a
GENERAL ELECTRIC RANGE
Model JD630DT2WW
Near Eaton, OH 45320
Kellen
Job Details: 09/06/2023
Install the part. All checks OK
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS173TW01
Near Eaton, OH 45320
Kellen
Job Details: 09/06/2023
Installed Parts. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Dayton, OH 45403
Tim
Job Details: 09/06/2023
Replaced the parts listed in display still did not function properly. Spoke with Techline and received file number 86626061. They recommended us replacing the refrigerator crisper door. ; ordrng 1 5304531709 (Pull out door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Greenville, OH 45331
Amber
Job Details: 09/06/2023
Inspected unit and found unit with squeaky belt and pulley. Also found suspension loose. Talked with customer about repairs. Customer declined repairs for now.
We serviced a
WHIRLPOOL DRYER
Model WED8500BC4
Near Greenville, OH 45331
Amber
Job Details: 09/06/2023
Inspected unit and found unit squeaking when tumbling. The squeaking is caused by the idler pulley. Gave customer quote for pulley. Customer wants time to think on repair.
We serviced a
FRIGIDAIRE DRYER
Model FFQE5000QW1
Near Versailles, OH 45380
Amber
Job Details: 09/06/2023
"Tested thermostats and found one bad. Installed part. Informed customer if replacing the bad thermostat did not work, unit would need new control."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Springboro, OH 45066
Sam
Job Details: 09/06/2023
Inspected unit and found the terminal block damaged. Ordering parts.; ordrng 1 Xxxxx (Terminal box)
We serviced a
GE DISHWASHER
Model GDF520PGJ4BB
Near Lebanon, OH 45036
Shawn H
Job Details: 09/06/2023
Customer states that unit isnt drying the dishes. Checked control and found high water temperature error. Control is reading the unit at 175 when empty. Unit isnt drying because it thinks it is already hot enough. Ran heater test to verify heater is operating. Heater is good. Measured temperature sensor at the board and it is giving a reading of 1.1k ohms. This is a temperature over 180. The temperature sensor is shorted causing it to misread. Unit needs sensor. ; ordrng 1 WD21X10519 (Temperature sensor)
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW1
Near Lebanon, OH 45036
Shawn H
Job Details: 09/06/2023
Customer states that unit is still overheating. No error codes stored in the control. I had cleared old errors last visit. Voltage is good. No loose connections at the board. Ran install cycle with no issues. Air flow check is good. Removed vent and placed temperature probe inline. Ran unit on timed dry high heat to test temperatures. On high heat unit never exceeds 160. Well within spec. Ran unit on air only and it was heating in air only. Relay for the heater is not cycling off when commanded too. This is why the unit is overheating. Unit needs main control. ; ordrng 1 W10542000 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Maineville, OH 45039
Shawn H
Job Details: 09/06/2023
Customer states that the fresh food icemaker will not make ice. Ran diagnostics and found E2 motor error for the ice maker. Removed ice maker to inspect and found no signs of broken wires. Unit needs ice maker. ; ordrng 1 W11658802 (Ice maker)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASD
Near Beckett Ridge, OH 45069
Shawn H
Job Details: 09/06/2023
Unit is in the garage. Customer states that unit is showing high temp alarm and wont clear. Unit is cooling. High temp alarm cleared when dispenser light was turned on. Ran unit through diagnostics test with no issues. No open or shorted temperature sensors. Unplugged unit to inspect main control. No loose connections and sensors test around 20-25k ohms. This corresponds to temps in the 39s-40s. Actual temp in the freezer is lower around 25-30 degrees. Frost pattern looks good. Spoke was Russ at Electrolux and determined the freezer evaporator sensors is out of spec. File number 86626729; ordrng 1 5304525998 (Evap harness) and 1 5304525990 (Evap harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Beckett Ridge, OH 45069
Shawn H
Job Details: 09/06/2023
"Customer states that unit isnt heating and makes a loud hum. Ran to test and unit is drawing 4 amps. Magnetron is bad. No signs of damage to the HV transformer. Unit needs magnetron, HV diode, and capacitor. ; ordrng 1 W11230995 (Magnetron) and 1 W10561770 (Capicator) and 1 W11256462 (Diode)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Xenia, OH 45385
Tim
Job Details: 09/06/2023
Unit has broken belt ; ordrng 1 W11162091 (Belt)
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Bradford, OH 45308
Amber
Job Details: 09/06/2023
Inspected unit and found the tub cover had damage to it. Checked balance ring and found it good. Ordering part. ; rqstng P&A on 1 203968 (Tub cover)
We serviced a
GE WASHER
Model GFW850SPN4RS
Near Brookville, OH 45309
Kellen
Job Details: 09/06/2023
Inspected the unit and found that the door boot was ripped. Warranty will not cover due to not normal wear and tear. ; ordrng 1 WH05X29514 (Door boot)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Eaton, OH 45320
Kellen
Job Details: 09/06/2023
Inspected the unit and found a failed auger assembly. Ordering the parts.; ordrng 1 2220458 (Coupling) and 1 W11240062 (Assembly mounting plate) and 1 W11117906 (Motor) and 1 W11251049 (Ice container)