Local Reviews
Powered by Fluid LOCALcorrective action eliminated symptoms, as expected
James - Greenville, OH
as of now, all looks good. at first, I was not overly impressed with the service man, but, after working with him and learning of how the ice maker components work, I became quite satisfied. Kevin was easy to work with, helped me understand the mechanisms, and after completion, I 'believe' this corrective action ( ice maker air handler ) to have 'solved' the current symptom ( fan hitting ice build up in box) , as well as likely being the source of the many problems with ice maker ice up over the last 7 years. THANKS you can alway call if you like Charlie James 937 621 5875. I plan to stop in and give Marlise an update on the service. all the best
Bob
Robert - Springfield, OH
Professional technician
Great work!
Joe - Dayton, OH
Was great service. Only negative was I thought the cleaning up afterward could have been better. The work done was great.
Appliance - Dish washer Oven- Microwave
Leroy - Dayton, OH
Excellent Service.
Kevin's service is fantastic, he should receive a raise after dealing with me and my fridge. Always very polite and very professional.
Karen - Xenia, OH
My experience with this company and Kevin has been fantastic. Kevin should be given a raise for putting up with me and my fridge. He has been a fantastic repair man and very professional and understanding. Knows his stuff.
Trustworthy and reliable
Dave - Lebanon, OH
Jackie
Walton - Lewisburg, OH
review title
Jack - Troy, OH
Steve
Lincoln - Dayton, OH
Steve was very ,efficient fast , neat, and kind. Companies need more employees like him. I was very satisfied
Great service
Ryan - Versailles, OH
Great service, very nice
Gerald - Bellefontaine, OH
The service teck that worked on my stove new what he was doing. Very nice guy. Best service I had in a long time.
Very good service
Jeanette - Miamisburg, OH
Very good service, Steve was professional and courteous.
Considerate; recommended alternative to save cost
Ellis - Xenia, OH
Courteous associate
3 tries a charm
Carter - Dayton, OH
1st time didn't repair the problem. 2nd time waited for parts but didn't want to pull dishwasher out for fear of tearing vinyl. 3rd time 2 people came ($100) for 2nd person plus water line clogged ($100 chg.) for 6 mo. old dishwasher under warranty. Had hoped all was under warranty with Bosch!
Samsung ice maker
Dana - Bellefontaine, OH
Very timely friendly service
Patricia
Patrica - Dayton, OH
Great service Steve was very knowledgeable and polite.
Great service
Ferree - Beavercreek, OH
That’s for fixing ice maker so quickly and for telling me about the coupon in the phone book!
I received wonderful service.
Sandra - Springfield, OH
Service was set up and done quickly and Kevin was very professional and courteous.
Excellent Service
Ludd - Dayton, OH
Waiting to hear from electrolux about the refridgerator and why its still frosting up and leaking. Kevin was great.
Carman - Dayton, OH
Denver
Denver - Xenia, OH
Very professional, left the kitchen very clean. A job well done!!
very thorough
James - Versailles, OH
Jon
Christner - Englewood, OH
Good service, professional, friendly, knowledgeable and diagnosed and fixed the problem immediately.
Mr
Edward - West Liberty, OH
Great, professional. Follow up call was unexpected but delighted someone, wants to take time to follow up
Dan
Gallagher - Springfield, OH
Great service experience and follow-up after the service was completed.
Great service. Thanks!
Matt - Waynesville, OH
Great service
Kathleen - Centerville, OH
Service as part of a manufacturer warranty
Yellow Springs Home, Inc. - Yellow Springs, OH
Knowledgeable
Extremely quick service. Everything is working perfect!
Minch - Xenia, OH
I purchased a new Refrigerator and ice maker. However, the ice maker was not working. I called Samsung and was referred to a service tech. The appointment was set up immediately. Steve called to say he was on his way. Upon arriving, within 15 minutes, problem was solved and he was on his way. Everything is working perfect.
Bridget
Gerber - Springboro, OH
Great professional service
Denny
Denny Whitehead - Washington Township, OH
Steve provided quick professional solution to our refrigerator problem at a fair price!
Susan
Susan - Middletown, OH
Awesome tech very professional
James - Waynesville, OH
If I ever need anything else I want him.
Thorough service
Frances - Englewood, OH
Shawn did a great job in cleaning out accumulated debris in front loading clothes washer. He was very knowledgeable concerning the operation and maintenance needed and gave pointers to make using the washer a better experience.
John
Oda - Springfield, OH
Steve was prompt, courteous, and extremely knowledgeable. Fixed my dryer in less than 30 minutes.
Great Service!
Jennifer - Fairborn, OH
Never takes long to get an appointment and Shawn is the best!
Awesome service
Amanda - Spring Valley, OH
Awesome company. They our very diligent and on time. Very professional.
took care of issue and informed me in a timely manner
Vince - Dayton, OH
Excellent service ! Steve was great !!!
Tom - Dayton, OH
Great service
Rodney - Lakeview, OH
Steve was very nice and knowledgeable. Timely and speedy work!
We Can Depend On Authorized Service
Debbie - Dayton, OH
Authorized Service has consistently provided us with prompt, friendly, and professional service. No pressure sales, helpful phone staff, excellent installation teams, and exceptional repair service. Kevin has been out to our house several times now and we trust him. It's reassuring to know Authorized Service is out there!
Lisa
Lisa - West Chester Township, OH
Excellent service.
Joe - Dayton, OH
It was a Warranty service call so there was no cost involved, but Steve was courteous and efficient, found the problem and identified the solution in a short period of time.
Happy Camper
Roberts - Dayton, OH
Tony
Savino - Dayton, OH
Excellent Service, Great Price
Slivkoff - Eaton, OH
Shawn Hutchison was GOOD at his job and knew what he was doing. Explained everything in layman terms, that I could understand. Very Pleasant. Will call you again when I need service. EXCELLENT WORK & GOOD SERVICE
He was very helpful.
Maria - Germantown, OH
Good service
Linda - West Alexandria, OH
Sean was the repairman that came out (he’s been here before). Very professional and courteous.
Great service
Shari - Springboro, OH
I called around 8 a.m. Someone was already working on my fridge by 12:45 p.m.
Great service, great people
Scott - Sugarcreek Township, OH
Very impressed!
Ben - Dayton, OH
Excellent service! Steve was thorough, courteous and honest.
Thanks!
Lisa - Springboro, OH
Great service
Paul - Lewisburg, OH
Our service tech was fantastic at keeping us informed. He was out 4times to fix our dishwasher, it was just a faulty dishwasher
Wonderful !!!!
Carman - Dayton, OH
Kevin was great, very personable and did the job right. Hope to see him again when I need another repair.
Great!!
Marsh - Greenville, OH
Excellent Service
ADAM - Greenville, OH
The technician was incredible. Repaired my washer promptly. Extremely happy with service!!
On time done well
Ray - Dayton, OH
Kevin did a great job. He was on time, efficient and helpful. Our ice maker works well now.
Great Service
Mark - Bellbrook, OH
Great Service!
Katrina - Dayton, OH
Steve was professional and very efficient!
James
Fidler - Eaton, OH
Good service
Great Service - Outstanding Technician
Hertel - Carlisle, OH
Wonderful experience - called ahead to let me know arrival would be around 4pm was on time -resolved the dryer problem and was very friendly and knowledgeable Steve did a great job -
June
Brandewie - Versailles, OH
Service was great and done quickly!
Great service!
Jan - Troy, OH
Professional & informative serviceman. Good communication in a very timely manner. Will deffinetly use again if needed!
Fast
Jeffrey - Franklin, OH
Very fast and excellent service!!!!
Great work
Rower - Dayton, OH
Awesome service!
Rower - Dayton, OH
Kevin was well informed and helped me understand the issue and listened to all my questions and was very friendly. Awesome service and definitely recommend!
Ice maker fixed
Williams - Dayton, OH
It wasn’t making much ice...now the bin is full each morning
Great Job!
Deborah - Beavercreek, OH
Doug
Kyvik - Englewood, OH
Thank you for coming out on VERY VERY short same day service. We’re without a refrigerator, and knowing sooner than later what the issue was so we can
Andre - Dayton, OH
Very nice and helpful
Paul - Bellefontaine, OH
Cindie
Jamestown - Jamestown, OH
Wonderful Technician and scheduler
Great service
Adam - Springfield, OH
Rick
Rick - Brookville, OH
Excellent
good service
Carlos - Englewood, OH
Bill
Corvin - Springfield, OH
Steve was very polite and informative. He showed great knowledge of my dishwasher I would have no problem having him service my other appliances
EWLW
Leroy - Dayton, OH
Kind young man was Courteous, knowledgeable and positive response in explaining problems and solutions.
another experience of excellent service
Ellenmarie - Dayton, OH
Authorized Service fixed a washing machine for us a couple of years ago. This past week, Sean came out on Monday and diagnosed our malfunctioning oven, ordered the part and finished the job on Wednesday. Knowledgeable, clear, no surprises and great communication.
Nice service
Barb - Bellbrook, OH
Great service
Arnold - New Carlisle, OH
Great service
Matt - Dayton, OH
Awesome Service
Karen - Xenia, OH
Kevin is very professional, and goes out of his way to make sure you are comfortable with the work he is doing. Shows you the problem before fixing it, so you know what is going to happen or what parts may need to be replaced. Knows his stuff.
Great service
Sandy - Springfield, OH
Steve quickly identified the problem with my dryer and got right to work fixing it. Since he had to disassemble the dryer, he cleaned the inside completely with his shop vac. He replaced the part and quickly reassembled the dryer. After checking that the dryer was working properly, he cleaned up my laundry room as if he wasn’t even there. Steve was very pleasant, very competent and I will definitely request Steve for any future appliance repairs. Thank you, Steve!
Excellent service.
Henderson - Dayton, OH
Microwave Oven
Delp - Fairborn, OH
Great service and very friendly courteous staff.
Quick response
Larry - Springfield, OH
Steve the tech was very helpful
Great Service - Great Technician
Deborah - Springboro, OH
Steve was fantastic. He could have fixed the washer and charged me hundreds but instead was honest and told me the drum was also cracked and that I would need a new washer probably soon anyway. Also same day service!
Very good service experience
York - Dayton, OH
Immediate appointment and on time
Great experience
Vitangeli - Troy, OH
Shawn was great Friendly but professional as well as honest about the repair.
On time, very neat, fast!
Shana - Carlisle, OH
Steve was awesome!! Very neat, fast, & love that he does early appts! Thanks Steve
Shirley
Thomas - New Lebanon, OH
GREAT SERVICE!!!
excellent service
Willard - Springfield, OH
The repair was done promptly, skillfully, and with the kind of explanation appropriate to the job.
Best I’ve ever had!
theswarm - Monroe, OH
Zippy Movers were the best I have ever had. Out of all of my things only one was slightly damaged. For moving twice in a short period of time, this was acceptable to me. They were efficient, the most cost effective, and simply the best movers I have ever had. I’ve moved frequently so this is saying something.
Immediate, Prompt, Service!
Robyne -
My husband & I needed an appt fast for our leaking fridge! We recieved an appt for the next day. Our tech contacted us prior to coming, arrived on time, was professional, and repaired our fridge promptly! He was also very clean and didnt leave a mess. We will use this company in the future.
Excellent service, very knowledgeable
Karen - Xenia, OH
Kevin knows his stuff, very friendly and knowledgeable. I will always call for Kevin if I need service again.
Great service
Amanda - Mechanicsburg, OH
Very pleased!
Cole - Middletown, OH
Steve was great. Kept us informed every step of the way. Coordinated appointment to take care of two issues. Came on time and well prepared. Very knowledgeable.
warranty work
Greg - Jackson Center, OH
Jannine
Jannine - Bellefontaine, OH
Great Service
Yolanda
Yolanda - Middletown, OH
Excellent service & Friendly
Neighborhood crime watcher
Robert - Dayton, OH
Awesome Customer Service Rep.
William - Springboro, OH
Had a wonderful experience with Steve the service rep. Great job and very friendly! I want this same rep in the future if I need one!
Great service easy to deal with
James - Bellefontaine, OH
Great company
Jim
Jim - West Chester Township, OH
Steve was very professional and communicated with us. He was flexible when fitting us in
Rebecca
Cyphers - Englewood, OH
The gentleman of it was very courteous and you’re like Tronics found the problem right away. However, I need a resolution as ASAP because I have to buy a new washer and I need to know what kind of money you’re going to give me back
Response from Authorized Service:
Thank you very much for your positive feedback about your service experience. Please know all the documentation that needed to be sent to your vendor has been completed. Please feel free to call me if you need any additional assistance from us! Our office is 937-252-3200. Thank you again for your business! Marlise
Excellent service
Williams - Dayton, OH
The gentleman was prompt, got rite to the source of the problem, repaired it & left the area clean.
Phil
Davis - West Milton, OH
Very professional and the service tech explained each step to resolve the issue. I would highly recommend your service department to anyone requiring appliance repairs.
Prompt, courteous, friendly, quality service!
Leslie - Springboro, OH
Steve is a knowledgeable service tech with a great attitude. He called to confirm the appointment with a professional, positive manner. He completed the job quickly and it was obvious he knew what he was doing. The kitchen was returned to a clean, orderly state after he was finished. He was courteous and friendly during his appointment.
Considerate
Pam - Xenia, OH
Kevin was great about accommodating my time restraints.
Keith
Keith - Jackson Center, OH
Absolutely great service!
Great Service
Yolanda - Middletown, OH
First person of contact Robin she is AWESOME! EXCELLENT CUSTOMER SERVICE
rock star
Barb - Urbana, OH
Steve took time to show and explain the fix he was planning, then completed the task masterfully.
Maytag repairman
Debbie - Bellefontaine, OH
Awesome friendly repairman. On time efficient job 10 rating
Great service
Robert - Springfield, OH
Tony
Tony - Springfield, OH
Steve is very nice did great job
great service!
Ron - Dayton, OH
Tim was very thorough in his explanation of what had caused the problem with my washer and provided advice on how to minimize the chances of this problem happening again
Marinn M.
Marvin - De Graff, OH
Great service, professional
Crap
Kevin - Dayton, OH
Response from Authorized Service:
Your frustration dealing with multiple entities is understood. If I can be of any additional assistance, please call me at 937-252-3200. Thanks! Marlise
Ice Maker Replacment
Ross - Yellow Springs, OH
Kevin did a nice job ... in, out, friendly & efficient! Thank you, Kevin!
Brand new fridge
Kara - Urbana, OH
Great service and Steve as able to fix our brand new fridge!
Trustworthy and reliable
Dave - Lebanon, OH
Steve is trustworthy and dependable. I will definitely request him on all future service needs.
Great service , price probably ok
Hudelson - Piqua, OH
Jim
Martin - Dayton, OH
Great service
Terri
Teresa - Sugarcreek Township, OH
They have been out to fix my ice maker 4 time and still not fixed!
Response from Authorized Service:
I am very sorry that the ice maker repair did not result in ice production. I appreciate you letting us know. Please feel free to call me at 937-252-3200 to discuss options with your refrigerator. Thank you!! Marlise
owner
Falvey - Springboro, OH
Steve was professional and efficient
Great service,
Janice - Bellefontaine, OH
Steve was very pleasant to deal with and persistent in solving the issue with our microwave. Would highly recommend this company
washer repair
washer repair - Ansonia, OH
Response from Authorized Service:
I apologize for the less than satisfactory service experience you had with our technician. He and I value your feedback as we are always striving to improve the quality of our service. Please feel free to give me a call at 937-252-3200 to review your concerns. Thank you! Marlise
??
Anita - Mechanicsburg, OH
great service
Carletta
Anderson - Dayton, OH
Service with a smile. Serviceman was very professional and pleasant. Made the experience good and I would definitely recommend him.
Exceptional service and very efficient!
Rebecca - Eldorado, OH
Hutch provided great repair services with valuable and detailed information to extend the life of my Samsung appliance!
Good experience
Judy - Dayton, OH
The technician was knowledgeable and helpful
John
Wilkinson - Middletown, OH
First Class!!
Bill
Corvin - Springfield, OH
The service tech was excellent in every way. The repair on the dishwasher was right on. The problematic microwave is another situation. The tech was confident a new part was the answer. Note 2 other techs had the answer. So a third fix was done. It has not solved the problem. I now have enough money in the microwave to have bought another one which is what the 1st tech suggested. Thus my Samsung microwave is not worth crap The techs have been very nice and (knowledgeable) I had a previous microwave got more than 10 years without a problem. Remodeled. And put in new Samsung appliances. My big mistake
Response from Authorized Service:
Thank you very much for your positive comments regarding the knowledge base of our technician. I regret that you have suffered issues with your Samsung microwave. If you would like to talk further about your Samsung product, please feel free to call me at 937-252-3200. Thank you! Marlise
Friendly Fast Service
Twila - Trotwood, OH
Good
His service was great but getting the right part was not.
Millard - Cable, OH
Steve had to come 3 times to fix our dishwasher. None of it was his fault. It was whoever sent the parts out. Can not tell you anything about the cost, was under warranty-so I can't complain. Convenience? we had to make arrangements for 3 trips. and that is why I gave it a 3 star.
Fast, friendly service
Ray - Middletown, OH
My repair tech Steve was terrific. Arrived on time and knew exactly what to do. He was in and out fast and very professional.
Great
Ben - Centerville, OH
The service was great.
John - New Carlisle, OH
From the time the call was made the turn around time was unbelieveable.
Top shelf professional service! After Steve left it’s as if he was never there. The area was spotless. Price was well within reason.
Jim - West Liberty, OH
I recommend this company to anyone looking for appliance service and repair.
Rick
Rick - Dayton, OH
Great service
Dryer Fix
Mccoy - Springfield, OH
So happy with the repair! Steve diagnosed the problem over the phone, ordered parts, and came to the house a couple of days later to replace the computer in the dryer. Professional! Timely! Friendly!
Brenda
Brenda - Middletown, OH
Bill
Corvin - Springfield, OH
Excellent and knowledgeable , polite, timely
Excellent service.
Eberle - Dayton, OH
Very professional. Prompt, courteous and intent on making the interaction as painless to me as possible.
Service +/Product -
Larry - Dayton, OH
No problem with service: prompt, knowledgeable, polite. Not happy that a $1000 name brand (LG) washer needs replaced after just 3.5 years of use in a household of 3-4 people. Ten year warranty on parts nok likely to fail worthless!
Knowledgeable and courteous
Diane - Dayton, OH
Tim corrected a part installation mistake that was done by the previous serviceman. It would be great if every repairman was as prepared, knowledgeable and professional as Tim.
Service was excellent, and under warranty’s
Teresa - Versailles, OH
Repairman was courteous and efficient.
Very good service
Joyce - Dayton, OH
Prompt response and service
Eby - Eaton, OH
Got right to the problem and fixed it.
CGrant
Christina - Dayton, OH
Great service
Awesome technician
Michael - Franklin, OH
Under warranty so price is free but the service technician was extremely nice, even simply thinking of my kid who was present and gave him some bubble wrapping that the part was wrapped with for entertainment. Above and beyond.
Hope it solved the problem
Janie - Versailles, OH
Ben
Ben - Centerville, OH
Great Service
Elizabeth - Dayton, OH
Jeff was on time and fixed the stove quickly when other repairmen said it might not be repairable.
Carolyn
"Cadwallader - Huber Heights, OH
He was friendly - knowledgeable & very helpful
Great service
Mark - Dayton, OH
Great!
Jamie
Miller - Springboro, OH
Great communicator,friendly.
Same
Gayle - Dayton, OH
He arrived per the time he indicated. He was courteous and very helpful regarding the repair. Very good customer service.
Excellent Service
Johnson - Dayton, OH
The service was fast and friendly. I will definitely use them again.
Pam
Randall - Pleasant Hill, OH
Great service and helpful advice!
Above and beyond
Gilliland - Springfield, OH
The best service.thank you!
Tim knew exactly what the problem consisted of and correctly diagnosed the repair.
Thomas - Dayton, OH
Quck service, problem solved quickly
Lawson - Germantown, OH
very easy to contact. they contacted me quickly and the matter was handled in a short amount of time.
Great experience
Marc - Springfield, OH
We had a not so good experience the last time we used them but this was amazing because of Steve and his willingness to accommodate us. Thank you!
Dryer fixed
bdayton2 - Dayton, OH
Tech was very knowledgeable and knew exactly what the problem was within minutes. The Repair was done quick and problem fixed. I would definitely recommend them
Professional service
Renee - Dayton, OH
Very professional demeanor, very efficient, obviously know their trade....thanks!
Home owner
Cook - Laura, OH
Great service
Great service
Casdorph - Englewood, OH
Very professional
Kenneth - Dayton, OH
Service personnel showed up on time. Very knowledgeable about my wash machine great job.
Very helpful,knowledgeable and friendly
Paul - Springfield, OH
Not a good experience
Dustin - Fairborn, OH
Had a issue with the first tech scratched my refrigerator and broke the bezel around the water dispenser. The second tech came out and still had an issue with the ice dispenser not working. They did fix the issue and gave me the parts free. The level of professionalism was lacking but I am greatful they resolved the problems caused by the other tech.
Great service
Sharon - Dayton, OH
I like that the tech asked for details and model number so he could make sure he had part with him . He also explained why this failure was not the part recently replaced- I doubted the previous tech from another company. He also told how to solve another problem on the other freezer- also serviced by that company. Tech was professional and polite- showed up when he said he would. Left the area clean. I would use your company even if LOWE’S warranty wasn’t paying.
Jessica
Jessica - SUGARCRK Township, OH
Very professional young man.
ICE MAKER
Robin - Versailles, OH
Repair Man was very professional He new exactly what he was doing Had ice maker fixed quickly He was very nice!
Tom
Tom - Springfield, OH
Great experience!
Nancy - Springboro, OH
Great service
Denny - Jamestown, OH
Service
Roberts - Centerville, OH
Tim called prior to arrival, as requested. Very informative and knowledgeable.
Kathleen
Kathleen - Dayton, OH
Serviceman was great
Good service
Bailey - Moraine, OH
Doe Doe
Doris - Dayton, OH
Fantastic service. The service rep is very knowledgeable and had our problem fixed in a very short amount of time.
Gary survey
Gary - Centerville, OH
Good. Tim the tech is efficient and knowledgeable.
Courteous and knowledgeble
Haller - Dayton, OH
job well done
Jim - Brookville, OH
Worked to fix the refrigerator
Marge - Dayton, OH
He did a nice job
Friendly service
Tester - Greenville, OH
Competent, friendly service.
David
David - Dayton, OH
Very nice and was great with information. Was very helpful
Forbo
Forbes - Bellbrook, OH
Amazing service. Fast and professional.
Heidi
Heidi - Tipp City, OH
Great service
Michelle
Campbell - Washington Township, OH
Great service, fast repair.
Great Service
Johnny - Dayton, OH
fixed washer
Linda - New Carlisle, OH
They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again
Ice Maker and cooktop issues
Zack - Xenia, OH
Great job! Technician explained everything and was prompt. Also gave me hints about better dishwasher performance.
Kevin S.
WASHER MAYTAG MVWB765FW4 "Unit not allowing cold water into fill. Removed hoses checked water pressure in bucket, checked valve screens ok. Replaced inlet valve assembly with truck stock. Unit checks ok. See Note; used 1 W11165546 (WATER VALVE(DN)) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Adjusted the thermistor not defrosting properly
Kevin M.
REFRIGERATOR SAMSUNG RF28N9780SG/AA Installed parts per icemaker bulletin and took pictures as I went
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT1835VW0 Unit is or 600 system .
Brad A.
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer claims the heating element not working, not drying the dishes. Tested element, it checks ok. Customer has not been using rinse aid, suggested using rinse aid to help dry the dishes."
Brad A.
FREEZER SAMSUNG RSG257AARS "Found unit leaking refrigerant, customer does not want to repair."
Brad A.
REFRIGERATOR SAMSUNG ED5RHAXNT00 "Found diffuser not opening properly, unit needs diffuser and control. Customer considering repair. Customer to call in the office to pay the service charge."
Brad A.
WASHER LG WM2487HRMA "Found drain pump not turning with proper voltage applied, needs new drain pump. Customer considering repair."
Brad A.
REFRIGERATOR GE n/a Customer did not need unit looked when I arrived.
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Found defrost timer not advancing properly, installed new timer, unit checks ok.; used 1 241705102 (TIMER) from stock"
Tim R.
WASHER MAYTAG NO MODEL 8/13/20 Checked unit over found that the transmission was locked up. Needs new transmission and inner basket. No model or serial tag. Took pictures of unit and where the tag shouldve been. Low end unit probably 15-20 years old in the laundry room; rqstng P&A on 1 #### (TRANSMISSION ) and 1 #### (BASKET)
Tim R.
OVEN JENN AIR WW30430B Checked unit over found out the displaying was completely dim and the touchpad had multiple buttons would not work. Touchpad is showing no longer available. Unit is about 20 years old in the kitchen. Wall oven will need to be removed to repair.; rqstng P&A on 1 71001872(AHS) (TOUCHPAD) and 1 71001873(NLA) (TOUCHPAD)
Tim R.
MICROWAVE KITCHEN AID FSD3201897 Checked unit over found that the microwave wasnt heating up on sensor and was very loud. Unit needs control and sensor and fan. Parts are NLA. Unit 25-30 years old in the kitchen. White. ; rqstng P&A on 1 4313672(NLA) (MOTOR) and 1 4357393(NLA) (CONTROL) and 1 4365549(NLA) (SENSOR)
Steve M.
WASHER WHIRLPOOL WTW7040DW1 "F6E3. Communication error. F3E2. Key pad error. Need control and console; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.), states that autho needed"
Steve M.
RANGE WHIRLPOOL WFC150M0EW3 RR element blew in half. LF element wont heat. RF half of element works. LR switch sparks no heat. Recommend all new elements and switches.; rqstng P&A on 1 W11371990 (COOKTOP KIT) and 2 W3148953VP (switch-inf 2500)s and 2 W3149404VP (switch-inf 1800)s
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Icemaker fresh food section needs icemaker service kit and the freezer drawer tracks need replaced along with new door gasketSep 2018; rqstng P&A on 1 DA82-02705A (IMK SVC KIT) and 1 DA97-12522J (DOOR GASKET) and 1 DA97-14383A (DRAWER TRACK ASSY)
Steve M.
RANGE SAMSUNG NE59J7630SS/AA Display board needs replaced due to all of the lighting flickering on and off; ordrd 1 DE07-00129A (DISPLAY )
Steve M.
ELECTRIC RANGE FRIGIDAIRE LFEF3054TFG Outer door glass is needed; ordrd 1 316452758 (DOOR GLASS)
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC CFE28TP4MDW2 Customer unit lights are not always coming on. Unit is not dispensing ; ordrng 1 WR23X29161 (fresh food door ligh) and 1 WR23X29162 (LIGHT SWITCH)
Steve G.
HOME LAUNDRY - E ELECTROLUX EFLS627UTT0 Unit is leaking. Small amount. ; ordrd 1 5304514782 (LOWER SOAP HOUSING) and 1 5304514790 (SLIDES RAILS) and 1 5304514790 (WATER VALVE) and 1 5304514794 (COVER SOAP HOUSING)
Steve G.
RANGE HOOD GE PVX7300SJSS On/off button does not work. And low fan button does not work;. ; ordrng 1 WB27X27213 (control board asm)
Shawn H.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Upon arrival customer stated that ice maker is frosted over, water leaks from dispenser and ice bucket is cracked. Removed ice bucket and found ice maker iced up. Thawed ice and inspected. Unit is in need of ice maker update kit and ice bucket. Bucket is cracked and pieces are coming off when ice is dispensed. ; rqstng P&A on 1 DA82-02714A (ICE MAKER SVC KIT) and 1 DA97-14474C (ICE BUCKET )"
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Upon arrival found unit will dispense water but no ice. Put unit into diagnostics to force auger on. Auger motor operates fine in test mode as does cube/crush solenoid. Water dispenses fine. Micro switch in dispenser is good. Unit needs U/ not communicating with control. Frost build up in freezer is due to a torn gasket. This allows warm air and moisture in causing frost. Unit needs U/I and gasket. ; ordrng 1 242058229 (user interface) and 1 5304501270 (gasket)
Shaun S.
RANGE SAMSUNG FE R300SX "Upon arrival tech installed new board and found that unit will not function, reinstalled old board and unit then lit up, board we received is defective ; ordrng 1 DE92-03045B(PW) (BOARD)"
Shaun S.
REFRIGERATOR SAMSUNG RS261MDWP "Upon arrival found that freezer evap is froze up and causing unit not to cool, unit needs new fan assm along with defrost sensor; ordrng 1 DA47-00301D (SENSOR) and 1 DA97-08061A (EVAP COVER)"
Shaun S.
WASHER MAYTAG MVWB865GW0 "Upon arrival removed and replaced both main board and console panel assm, upon plugging unit in and testing now unit giving a F2E3 error code, based on service bench found that unit has a communication error between new boards that was installed, will call tech line in morning to confirm; saved tckt"
Kevin S.
WASHER SAMSUNG WF42H5200AP/A2 "It appears door has sag a bit at the hinge from its own weight. Asked customer if they do leave the door open to air out she said yes. Will put in for hinge parts and go from there, told customer may not cover?; rqstng P&A on 4 DC61-00891A (guide-hing)s and 1 DC61-02635A (HINGE SUPPORT) and 1 DC61-03203A (HINGE)"
Brad A.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA "Found ice container cracked, found icemaker room covered in ice, ordered icemaker kit and ice container. Located in the kitchen, manufactured 9/2016; rqstng P&A on 1 DA82-02697A (ICEMAKER) and 1 UNKNOWN (ICE CONTAINER)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF9 Bearings popping on the door hinges need to replace ; ordrng 2 241917801 (plate-door closer)s and 1 241990301 (BUSHING) and 1 241990302 (bearing-hinge(frz))
Brad A.
DISHWASHER BOSCH SHS5AV56UC/22 "Found circulation pump out of proper ohm value, found main control not sending voltage to pump. Ordered circulation pump and main control. Located in the kitchen, manufactured 2016.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (CIRCULATION PUMP)"
Tim R.
DRYER SAMSUNG DV50K8600EV/A3 "Replaced rollers and heater. Checks ok; used 3 DC97-16782A (ROLLER), and 1 DE486A (ELEMENT) from stock"
Tim R.
WASHER KENMORE 796.4138341 Removed stacked unit out. Switched water lines. Checks ok. Showed customer unit was filling with cold water. Checks ok. Additional labor due to being stacked.
Tim R.
DISHWASHER GE GDF645SGN0BB Fixed door latch. Checks ok
Tim R.
DRYER ELECTROLUX LAQE8000LW0 Replaced shorted heater. Checks ok; pckd up 1 134792700 (heater)
Tim R.
WASHER MAYTAG MODEL TAG GONE....8/ Adjusted pressure switch . Unit was over filling with water and leaking. Checks ok. Unit is 20 years old in the laundry room. No model and serial tag. Picture attached
Tim R.
WASHER LG WT7200CV Replaced broken drain pump. Checks ok; pckd up 1 5859EA1004F (DRAIN PUMP )
Tim R.
DISHWASHER SAMSUNG DW80K7050UG Checked unit over found that the unit was getting a fourtcode. SIS had previously been out and replace the control board in the water valve. Dishwasher was halfway out of the cabinet main control board disconnected. Waterline to valve leaking.
Tim R.
RANGE FRIGIDAIRE LGEF3043KFH Replaced clock and overlay. Checks ok
Tim R.
DRYER WHIRLPOOL WED75HEFW0 "Replaced shorted heater. Checks ok. 7nits 5 years old in laundry room; used 1 8544771 (ELEMENT), and 1 DC96-00887C (BRACKET) from stock"
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTSR "Replaced icemaker and bucket. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock, pckd up 1 DA97-14474C (ICE BUCKET )"
Tim R.
WASHER WHIRLPOOL WTW5000DW3 Tightened down agitator. Checks ok
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Freezer lighting is out due to faulty LED light. Replaced. Lighting module; used 1 W11205083 (
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Unit not cooling due to faulty evap fan. Replaced fan. Unit operating ok; used 1 242077705 (EVAP FAN MOTOR) from stock
Steve M.
DRYER ELECTROLUX EFME617SIW Blower wheel continues to get plugged up with lint due to unit not being updated to the new Blower wheel assembly. Installed new blower wheel assembly.; used 1 5304513609 (BLOWER WHEEL) from stock
Steve M.
RANGE KITCHENAID KSGG700ESS1 Installed new left front regulator and right rear regulator to restore proper flame. Unit operating properly at this time.
Steve M.
DISHWASHER LG LDT7808BD Unit is leaking due to installation
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Unit is making loud noise due to failing drum support rollers. Replaced one roller on front bulkhead and one roller on rear bulkhead; used 2 DC97-16782A (ROLLER) from stock
Steve G.
DISHWASHER FRIGIDAIRE LFID2459VF1A Customer is getting an i30 error code. Remove the unit and found water on the base of the unit.. Found 2 hoses were off one on the fill cup and the other hose off the motor assy. Reseated and cycled.
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 12 Install new icemaker upgrade kit sealed ice room installed new ice container cycle test OK
Steve G.
RANGE - GAS JENN AIR CCG2523B unit non-repairable
Steve G.
WASHER MAYTAG MVWB865GC0 "Customer got a piece of clothing stuck between the agitator and spin . Remove article. "
Steve G.
REFRIGERATOR SAMSUNG RF23M8070SG/AA installed new upgrade icemaker kit cycle test OK
Steve G.
REFRIGERATOR KENMORE 40141003010 Refrigerator section is not cooling. Unit is not going into defrost mode.
Shawn H.
FREEZER FRIGIDAIRE FFFU14M1QWJ Upon arrival customer stated that all the shelves have large amount of ice build up. This unit is not an automatic defrosting style. It has to be manually defrosted. The unit is frosted over from normal use. Advised customer on proper way of defrosting unit and maintenance. Unit is functioning as it should. Customer was unaware this unit doesnt automatically defrost. Bill service fee to Aarons. Ok per Marcus.
Shawn H.
WASHER WHIRLPOOL WTW4815EW0 "Unit is 5 years old in basement. Checked unit for error codes. F7E1 basket speed fault, F7E7 motor unable to reach target rpm codes present. Put unit into automatic diagnostics test. Unit ran test but when it spun the lid unlocked and unit was still spinning. Unit isnt sensing speed. Used tach verification mode to test. Unit isnt sensing rpm. Unit is also very noisy in spin. Has bearing noise from transmission. Ran calibration to see if unit would pick up sensor. Unit will not calibrate. No loose connections at sensor or at control. Unit isnt sensing speed and wont allow it to proceed on in the cycle. Unit needs shifter assembly and transmission. Due to cost of repair customer is going to shop around and may replace. Will call in if they decide to repair."
Shawn H.
DISHWASHER LG LDF5545ST Upon arrival Custer stated unit wont start. Ran unit to test and it started fine. Cancelled cycle and ran again. Unit finally failed. Door switch isnt sensing door closed. Replaced latch assembly and ran to test. All ok unit functions as it should. Please mail out invoice. ; pckd up 1 AGM76209501 (INTERLOCK SWITCH ASSY )
Shawn H.
WALL OVEN KITCHEN AID KEBS207DWH10 Installed new hinges. Door closes as it should. All ok.
Shaun S.
REFRIGERATOR AMANA ART318FFDB06 "Upon arrival found that unit is operating normally, tech cycled all components on and watched and listened to unit run, found no noise present at this time"
Shaun S.
DRYER SAMSUNG DV45H5400EF/A3 "Upon arrival found that unit will need a new main board, customer to talk to husband and will call back if they decide to repair unit, est was saved"
Shaun S.
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 "Upon arrival found that unit has a full bucket of ice at the time tech arrived to home, see SD Quick pic for verification.Tech also steamed side of freezer door gasket where it was not sealing against cabinet and causing frost build up inside freezer, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR KENMORE 795.70332.40 "Upon arrival found no ice in bucket, tech reset imk, with test switch cycled through imk 2-3 times and watched it cycle through and fill with water properly at this time."
Shaun S.
REFRIGERATOR WHIRLPOOL GC3SHEXNS00 "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR GE ETS22XBPARCC "Removed and replaced parts in unit, repaired bulb in freezer, set temps in both freezer and fridge side, unit checks ok upon techs departure"
Shaun S.
DISHWASHER SAMSUNG DW80H9970US/AA "Removed and replaced parts listed, ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Replaced part, unit also had significant ice buildup from drain being plugged. Cleared all unit checks ok. Showed customer."
Kevin S.
DISHWASHER GE GDF610PMJ0ES "Replaced parts, ran unit checks ok. No leaks."
Kevin M.
REFRIGERATOR GE TBX22PRBSRWW Kitchen 30+yrs old Ice container is rusted and IMk not advancing calling HBW -Kyra- NLA-
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Install new compressor and recharge system and checks OK
Kevin M.
FREEZER FRIGIDAIRE FFFU14F2QWR Insulated the suction line coming out of cabinet and temp was 0
Kevin M.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Installed new wiring harness to icemaker and checks ok
Brad A.
MICROWAVE GE JVM3160DF4BB "Installed new latch board, switches, lever, and fuse. Unit checks ok."
Brad A.
DRYER SAMSUNG DV218AEW/XAA "Found belt broke and idler pulley tight, installed new pulley and belt. Unit checks ok.; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA "Found more cracks in the back liner of the ff section. Thawed ice build up off of fan, put permagum over cracks. Called Rob Pilder, explained again that the cracks could continue to form causing ice build up. Unit checks ok."
Tim R.
ELECTRIC RANGE FRIGIDAIRE FFEH3054USA Replaced bake element. Check ok; ordrng 1 316413800(TS) (bake element)
Tim R.
HOME LAUNDRY - E LG WM3700HVA Replaced door boot and door lock.; ordrng 1 EBF61315802(TS) (DOOR LOCK) and 1 MDS47123619(TS) (DOOR BOOT)
Steve M.
MICROWAVE OVEN GENERAL ELECTRIC JVM7195SF1SS "Recently replaced magnetron in January. . Unit was heating fine. Now the unit had a bad electrical smell and is popping fuses immediately and the circuitboard heat relay is too hot to touch. Unplugged microwave recommend transformer and mag tube along with new circuit board; rqstng P&A on 2 14QBP20CSB (FUSE)s and 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (magnetron) and 1 WB56X20629 (microwave main contr), used 1 14QBP20CSB (20 AMP FUSE) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Unit not cooling properly. Found clogged drain tube and cover not allowing proper air flow to compressor ; ordrd 1 DA97-12749B (COMPRESSOR COVER )
Steve G.
DISHWASHER - BUI GENERAL ELECTRIC GDT665SMN2ES ";customer had unit installed, they went to do a load. Tech did check power to the unit and did check power. The display is not working. Power to the display. ; schdld next appmnt for 8/14 FRI !"
Steve M.
DISHWASHER KITCHENAID KDTE334GPS0 21 error. Touch pad error. Needs to install new panel; rqstng P&A on 1 W11165145 (console PANEL )
Steve G.
REFRIGERATOR WHIRLPOOL GD5SHGXKQ01 Not making ice and unit leaking in the back ; ordrd 1 4317943 (icemaker only) and 1 W10408179 (water vavle asm)
Steve G.
WASHER GENERAL ELECTRIC GTW335ASN1WW Unit is not spinning; found the belt was shredded and oil coming dripping down. Two hrs on return ; ordrng 1 WH01X27538 (belt drive) and 1 WH02X10364 (washer hub) and 1 WH03X29559 (MOTOR) and 1 WH05X25036 (mode shifter asm) and 1 WH12X26330 (sensor speed) and 1 WH38X27335 (platform trans asm k)
Steve G.
REFRIGERATOR SAMSUNG RF268ACRS/XAA "Unit is not cooling, Found ice build up in the vents of the refrigerator sections. Unit is not making ice on the top or lower ice makers. Unit is in the kitchen and is 11 years old. ; ordrd 1 DA41-00648B (MAIN BOARD) and 1 DA97-07190K (REF BACK WALL)"
Shawn H.
DISHWASHER MAYTAG MDBH979SAB0 "Unit is 8 years old in kitchen. Customer stated that unit soaked the rug in front of dishwasher. Inspected door sweep and seal. Both have calcium build up on them. Ran unit in quick wash to verify leak. Unit began to leak from the left side. Unit is leaking due to worn seals. F10E1, F6E4, F6E1, F6E6 codes present. F6 codes all pertain to incoming water. Unit is filling fine with no issues and is at correct temp. F10 is a dispenser code. No issues or complaints with the dispenser. It tests good. Unit needs door sweep and door seal. 586TSWM; rqstng P&A on 1 W10497235 (door seal,lwr) and 1 W11177741 (gasket)"
Shawn H.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Upon arrival customer stated that the gasket at the top left of the fresh food door isnt sealing. Found magnets in corner of gasket out of place. Magnet is short and wont fill all along the edge to keep gasket to frame. Also found the lower cam closer worn and not allowing door to close properly. Unit needs another door assembly and cam closers. Gasket comes with door assembly. ; rqstng P&A on 1 LW10428790 (dor-fip wh) and 1 W11253684 (CAM DOOR) and 1 WP2182179 (cam-door)
Shawn H.
RESIDENTIAL REFR FRIGIDAIRE FGHB2868TF2 "Upon arrival found unit running and cooling. Temp in fresh food set to 39 and reading at 40. Temp for freezer is at 0 but reading around 20. Put unit into diagnostics to test sensors and functions. Sensors are reading the same as the thermometers. Fans run, compressor runs, damper opens and closes fine. Control has an intermittent failure causing no cool. Unit also has condensation built up in the freezer. The gasket isnt sealing correctly on the right. Tried to reform but it wont hold. Found fresh food gasket torn. Unit needs control, freezer gasket, and fresh food gasket. Unit also had an extreme tilt to the machine. 1/4 towards the front. Leveled unit. ; rqstng P&A on 1 241778307 (gasket-refr door) and 1 5304501270 (gasket) and 1 5304510307 (board cntrl)"
Shaun S.
WASHER SPEED QUEEN AWNE9RWN115TW01 "Contacted speed queen from home and went through issue with tech support, after testing different things was asked to change belt and th fricktion ring; (created new UIS, deleted prior attachment to UisID 20283), ordrng 1 DRIVEBELT and 1 FRICTIONRING"
Kevin M.
RESIDENTIAL REFR WHIRLPOOL MFI2570FEZ03 Installed new icemaker and found wiring harness bad; ordrng 1 W10884720 (harns-wire)
Kevin S.
WASHER SPEED QUEEN AWN43RSN115TW01 Customer claims unit will sometimes not want to start properly. Called techline said i need an updated control board and gave part number to fix this issue. Tech said make sure board version 6 or newer. Make sure connector is at 3 clock position.; ordrng 1 204141P (CONTROL)
Kevin M.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Ff fan assy making noise ice maker and auger locked up plus mullion flipper isnt in gauging okd per Rob but icemaker isnt covered; ordrng 1 DA97-12684D (MULLION ) and 1 DA97-13757A (FF FAN ASSY)
Kevin M.
REFRIGERATOR GE GSS20IEPDWW Damper not opening to fresh food section freezer temps checks ok; ordrng 1 WR09X10050 (gas damper)
Brad A.
WASHER GE GTUP270EM5WW "Found transmission making loud noise, needs transmission, customer wants to repair. Ordered transmission.; ordrng 1 WH16X10186 (washing machine supp)"
Brad A.
RANGE GE JB650ST1SS "Found left front burner not coming on, ordered infinite switch, element, and knob. Called AHS, talked to Kendra, was approved for 2 dispatched totaling 449.72 (449KKWL); ordrng 1 WB03T10284 (range knob - stainle) and 1 WB24T10153 (infinite switch) and 1 WB30T10133 (radiant element)"
Brad A.
WASHER SPEED QUEEN AWN43RSN115TW01 "Found tub out of balance, causing damage to the sub top and balance ring, ordered inner tub, balance ring, and sub top.; ordrng 1 203968 (SUB TOP) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"
Brad A.
REFRIGERATOR FRIGIDAIRE Phsc249dsb5 "Found dispenser controls will not respond, found dispenser paddle not engaging switch properly. Ordered paddle, dispenser control, and main board. Located in the kitchen, manufactured 4/2005.; rqstng P&A on 1 241511102 (board-main power) and 1 241685703 (actuator,water blk) and 1 241708102 (pc board,power)"
Tim R.
WASHER GENERAL ELECTRIC GTW725BPN0DG Rear right suspension rod had come off.
Tim R.
REFRIGERATOR BO FRIGIDAIRE FFSS2614QS3A Replaced parts listed checks ok customers filter was frozen instructed her to replace. Wont make ice or water unit its done.
Tim R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced fill valve. And cleared frozen line. Checks ok; pckd up 1 W11043013 (valve)
Tim R.
DRYER WHIRLPOOL WED9600TW1 Checked unit over found that the unit wouldnt shut itself off. Auth#107ADSL
Tim R.
DISHWASHER WHIRLPOOL GU2275XTVB2 Checked unit over found that the dishwasher wasnt starting. Needs control panel. Customer want to talk with husband
Tim R.
WALL OVEN KITCHEN AID KEMS378SBL05 Checked unit over found that the unit needs a new main control and bake element. No repair at the moment
Tim R.
WASHER SAMSUNG WF45H6300AW/A2 No repair.
Tim R.
DISHWASHER FRIGIDAIRE LFID2459VF1A Checked unit over found that the unit was running through a cycle. Needs pressure switch but dishwasher has to be removed to install part. Instructed to have customer removed dishwasher. Need pressure switch.
Tim R.
WASHER GENERAL ELECTRIC GTW335ASN0WW "Replaced control and door switch. Checks ok; used 1 WH01X27954 (LID LOCK) from stock, pckd up 1 WH22X29556 (CONTROL)"
Steve G.
DRYER - ELECTRIC GENERAL ELECTRIC GTD72EBSN0WS Customer states the unit had a bad odor. Found the belt was shredded . Installed new belt. ; used 1 WE12M29 (BELT) from stock
Steve M.
WASHER GE GTW680BSJ5WS washer is not spinning clothes out due to faulty drain pump. Installed new pump unit is operating properly; used 1 WH23X28418 (DRAIN PUMP) from stock
Steve G.
DISHWASHER LG LDS5540ST installed new drain hose assy. Cycled
Steve G.
RANGE - GAS GENERAL ELECTRIC JGB645SEK3SS Installed new bake ignitor.. cycled.
Steve G.
DRYER - ELECTRIC GENERAL ELECTRIC GTD33EASK0WW Install new door switch cycle test OK
Shawn H.
DRYER WHIRLPOOL WED7500GC0 Installed new heater and ran to test. All ok. Unit is heating fine
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Unit is 4 years old in kitchen. Upon arrival customer stated that unit makes a grinding noise from the freezer. Noise stopped when the ice maker was shut off. Removed evaporator cover to inspect. Found ice maker fill tube leaking causing ice build up around evaporator fan. This is the grinding noise. The fan rubs in the ice. Thawed ice and replaced fill tube, insulated around to prevent warm air mitigation. Cycled ice maker to test. All ok. No more noise. ; used 1 241796405 (TUBE) from stock"
Shawn H.
WASHER AMANA NFW7300WW00 "Installed door boot clamp and dispenser hose. Ran unit in diagnostics test. No leaks, unit fills, agitates, drains, and spins as it should. All ok. Please mail out invoice."
Shawn H.
RANGE - GAS GENERAL ELECTRIC JBS360DM1WW Installed burner and ran to test. Burner heats as it should and is level. Advised customer to make sure their pots and pans have flat bottoms and arent wrapped.
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHG2251TF5 "Upon arrival found that unit has a frozen up water spout again due to lack of pressure coming to unit and also being supplied by a pearling valve, informed customer again what needs to be done to cure problem for future, spoke to homeowner husband on the phone"
Shawn H.
WASHER FRIGIDAIRE 110.818501 Unit is 27 years old in basement. Upon arrival customer stated that unit take forever to fill. Longer than it used too. Removed supply lines and found rust and calcium scale blocking screen. Cleaned screens and ran to test. Unit fills as it should and at a normal rate. All ok.
Shaun S.
WASHER SAMSUNG WF395BTBTPASU/A2 "Upon arrival found that water was leaking from door seal and door causing water to run into pedestal drawer, tech made adjustment to door and also cleaned door glass, didn't find any holes, rips, or tears in gasket at this time"
Shaun S.
DISHWASHER MIDEA MDT24H3AST "Upon arrival found that unit wasn't draining water, tech ran multiple checks on unit, and found unit was draining ok at this time, tech asked about the drying of the dishes and was told no problem with that"
Kevin S.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC All operations check ok.
Shaun S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Upon arrival found that unit seems to be operating normally with no issue, tech cycled on all components on unit, checked fan motors, compressor, damper motor, and found no noise, tech also checked to make sure imk was not turned on and trying to cycle through, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR GE GSS23WGTA BB "Upon arrival found that inlet supply line to water valve was dry rotted and cracked line, tech cutout bad section of water line and reinstalled, ran cups of water through disp checked for leaks unit checks ok"
Shaun S.
REFRIGERATOR GE TBF15SMC "Removed and replace motor, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL GB2FHDXWB07 "Upon arrival,found that unit is now working as unit should, after checking unit out appears that freezer door was left ajar causing unit to frost up in freezer compartment"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFRU17B2QWD Installed new evaporator coil and recharged unit
Kevin S.
WASHER MAYTAG A412 "Customer had issue of unit not wanting to fill during wash cycles but seems to work for rinse and spin. Collected service call fee."
Kevin M.
REFRIGERATOR SAMSUNG RS267LBBP/XAA Parts NLA.
Kevin S.
DRYER SAMSUNG DV42H5200EW/A3 Replaced idler pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TD9 "Found solenoid sticking not dropping down for when they put back in the bucket. Manually moved a few times by hand to free up. Unit now dispensing both cube and crushed,checks ok."
Kevin M.
REFRIGERATOR MAYTAG M1TXEGMYS01 EVAP fan not running and drain is plugged up replaced and cleared drain
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18IL6JW7 Water line going into water valve was leaking repaired line and checked for leaks no leaks
Tim R.
REFRIGERATOR LG LSC27950ST "Needs solenoid, flap and funnel. Unit is 10-12 years old in the kitchen.; rqstng P&A on 1 3017JA2009B (FUNNEL ASSEMBLEY) and 1 5007JA3006R (FLAP) and 1 6421JB2002R (SOLENOID), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed parts and sealed liner and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA Adjusted fill tube and ran thru a cycle
Kevin M.
REFRIGERATOR FRIGIDAIRE LFTR1821TFA Adjusted TSTAT and checked air flow thru the ff section and checks ok
Kevin M.
REFRIGERATOR GE PFE28RSHHSS Installed ff fan assemblies cleared out defrost drain and checks OK
Brad A.
WASHER MAYTAG MVWB765FW0 Found unit not communicating between control and user interface properly. Gives f6 e3 code. Needs control and user interface. Customer does not want to repair.
Brad A.
WASHER WHIRLPOOL WFW6620HC0 "Found pressure switch not communicating with control, installed new switch. Unit checks ok.; used 1 W11316246 (DN) (PRESSURE SWITCH) from stock"
Brad A.
REFRIGERATOR LG LFXS29626S/01 "Found water leaking from icemaker, needs icemaker, customer considering repair."
Tim R.
DISHWASHER FRIGIDAIRE PLD2855RFC2 "Replaced wash motor and control unit drained but now is leaking around that front of the tub and around motor seal. Needs tub and sump and drain pump. Needs new dispatch to checks on Auth....waiting on it from homebuyers.; rqstng P&A on 1 154461902 (housing) and 1 154580301 (pump drain) and 1 154594101 (tub assy), states that autho needed"
Steve M.
RANGE GE JB645DK4WW Cooktop has a thermal crack in right front burner; ordrng 1 XXX (COOKTOP)
Brad A.
WASHER LG WT5070CW "Found transmission making loud noise, unit will not shift properly, washplate is loose. Needs washplate and transmission. Customer considering repair."
Steve M.
OVEN GE JK955S0F1SS "Top oven convection is not working and lower door switch is broken causing light to stay on Switch discontinued 2016 and convection motor shows discontinued 2017 10-15 yrs old ; rqstng P&A on 1 WB24T10065 (switch light ) and 1 WB26T10013 (convection,motor)"
Brad A.
DRYER SAMSUNG DV409AEW/XAA "Found idler pulley broken, installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Steve G.
RANGE - GAS GENERAL ELECTRIC JGS760SEL4SS Front burner is not lighting. Found the ignitor was crack in half. ; ordrd 1 WB02X24725 (range injet xl v2)
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC GIE21GSHEE Unit is not cooling. Found the evap motor seized up. ; ordrng 1 WR60X25798 (fan evap asm)
Steve G.
DISHWASHER GE GDT695SSJ2SS unit will chime when no one is around. Now the unit is not powering up. GDT695SSJ2SS machine control; ; ordrd 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24901 (MAIN BOARD.)
Steve G.
MICROWAVE GE JVM3160DF5CC Unit has power to the board. No display. ; ordrng 1 WB26X10274 (motor fan) and 1 WB56X29815 (control panel asm cc)
Steve G.
REFRIGERATOR SAMSUNG RF265BEAESR/AA 01 "Hub is not working, not responding ; rqstng P&A on 1 1111 (HUB/ PAD)"
Shawn H.
DISHWASHER BOSCH SHEM3AY55N/26 Upon arrival customer stated unit leaks where external drain hose connects to internal drain hose. Internal hose is split causing leak. Does not appear to be install damage. External drain hose was connected when customer opened box. Hose was split from factory. ; ordrng 1 645149 (hose-drain)
Shawn H.
DISHWASHER FRIGIDAIRE FFID2426TD2A "Unit is 1 year old in kitchen. Upon arrival customer stated that unit was leaking from the left front. Inspected tub and found a hole in the front left corner. Hole goes all the way through. It was patched at some point using a two part epoxy but this did not hold. Unit would need tub. Unit isnt heating because the control isnt sending proper voltage to heater. Previous repair was done on the door as well. Do not recommend repairing. Unit wasnt installed properly, door is damaged from previous repair. Unit needs tub and control. Calling 210 to give diagnosis. ; rqstng P&A on 1 5304502974 (tub assy) and 1 5304518470 (cntrl)"
Shawn H.
RANGE LG LRE30453ST/01 "Installed new relay board and ran to test. Unit still will not heat. Unit has proper voltage to it. Elements are good, thermal fuse is good, unit is wired up correctly. Not getting proper voltage still. Unit needs another relay board ; ordrng 1 6871W1N012B (relay board (PW))"
Shawn H.
DRYER GE DPSR610GG9WT Upon arrival found unit will tumble and intermittently heat. Removed drum and jumpered belt switch. Ran unit in night heat on timed dry to test. Unit will ignite and draws good amperage. 3.6 amps. Dual coil drops out and shuts down gas. Unit needs dual coil. . ; ordrng 1 WE4X692 (dual coil) and 1 WE4X693 (main coil)
Shawn H.
OVEN WHIRLPOOL 790.9021201 "Installed all provided parts and ran to test. All ok. Since last visit the right rear burner went out. Terminal block is shorted and element is shorted open. Calling 210 to get additional authorization. ; rqstng P&A on 2 316442301 (element,lg)s and 1 5303935058 (term block), states that autho needed"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Upon arrival found frost in the freezer across the top and evaporator cover. Found refrigerator door seal out of track and torn at bottom. Freezer door is sagging allowing warm air in. Door sags because hinge was missing screw. Installed new screw. Door isnt sagging and freezer seal is good. Unit needs fresh food seal and door handle. Frost was building up around air duct causing weak cooling in fresh food. ; rqstng P&A on 1 242193206 (gasket-refr door) and 1 5304506469 (handle set)
Kevin S.
DRYER FRIGIDAIRE AEQ6700FS0 "Replaced parts, when removing front bulkhead the gasket foam seal around blower housing is shot. Will have to order new, other parts installed and is running ok. Showed customer.; ordrng 1 134417000 (seal)"
Brad A.
DRYER MAYTAG PYE2200AYW "Found heating element open, ordered new element.; ordrng 1 LA-1044 (element)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Gasket not sealing properly ; ordrng 1 241786010 (FZ DOOR GASKET)
Brad A.
RANGE FRIGIDAIRE FGEH3047VFA "Found unit turning off during bake cycle. Called Techline, talked to Frank, they suggested replacing control and duct assembly. Ordered control and duct assembly.; ordrng 1 5304522591 (DUCT ASSEMBLY) and 1 5304523364 (CONTROL)"
Tim R.
RANGE FRIGIDAIRE FEF366CCE Needs new control due to F1/error code. No repair due to cost.
Tim R.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced icemaker. Checks ok
Tim R.
DISHWASHER WHIRLPOOL WDF520PADM7 Checked unit over found that the control was shitting unit down after 2-3 mins of running. Needs new control. No repair per LL. Shell let us know if she changes her mind.
Tim R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Checked unit over found that the refrigerator was set at 34 degrees and the water valve had frozen. Adjusted temps and instructed customer if it didnt start working in a couple days wed have to replace the valve.
Tim R.
DISHWASHER LG LDT7808ST Replaced parts per LG. Checks ok
Tim R.
DRYER WHIRLPOOL WED9600TW0 Checked unit over found that the vent cover had come loose on the inside and had to lint screen stuck. Disassembled and fixed vent cover. Checks ok
Tim R.
DRYER SAMSUNG DV476ETHASU/A1 Replaced shorted heater. Checks ok; used 1 DE486A (ELEMENT) from stock
Tim R.
DRYER WHIRLPOOL LEQ9030PQ1 Replaced door switch and motor. Checks ok; used 1 3406107 (SWITCH) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB2642LF4 Unit leaking from inner waterline in freezer section that feeds icemaker. Spoke to velvet at AHS and they are gonna send out a second option to see if anything else can be done.
Tim R.
DRYER - ELECTRIC GENERAL ELECTRIC GTD45EASJ2WS Replaced belt. Checks ok; used 1 WE12M29 (BELT) from stock
Tim R.
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 Checked unit over found optics functions properly. Needs new icemaker. Replaced ice maker. Checks ok
Tim R.
DISHWASHER BOSCH SHXM88Z75N/01 Replaced parts listed. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL GSF26C5EXY02 Replaced paddles. Checks ok
Tim R.
DISHWASHER BOSCH SHEM3AY55N/24 Raised feet all the way up and pinned unit to counter. Not able to lint any other way.
Steve M.
DRYER WHIRLPOOL WED9400SW2 Unit is noisy during operation due to bad bearing in belt tensioner. Replaced pulley assembly. Unit operating ok.; used 1 W10837240 (BRACKET) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Damper assembly repair. Actuator arm adjust,ent out of place. Rehooked arm into motor assembly. Unit operating properly. If problem persists in 5e future. Recommend damper assembly"
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 installed new fan with wire harness and sensors and install new main board cycle test OK
Steve G.
WASHER WHIRLPOOL WFW95HEDW0 Unit just pumps out. . Did try a new pressure switch but the unit did just keep pumping. Customer needs a main board. Customer is going to think about the repair. If he wants repair please call the office and we will preorder the part and have on return. Svc call good for 30 days.
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF8 Install new icemaker cycle test OK
Steve G.
MICROWAVE GE JNM3163RJ3SS Unit is making a rattling noise. Did several test and was not able to create the same noise. Cycled. Test ok