Service History 8 - Authorized Service

We serviced a

GE WASHER

Model GFW850SPN3RS

Near Tipp City, OH 45371

Tim

Job Details: 09/07/2023

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE RANGE

Model GLEF378CBD

Near Dayton, OH 45424

Tim

Job Details: 09/07/2023

Unit needs new control and front right burner. Customer to think about repair.

We serviced a

SPEED QUEEN WASHER

Model AWNE82SP113TW01

Near Dayton, OH 45440

Sam

Job Details: 09/07/2023

"Inspected the unit and found the drain line hose loose and leaking. Removed hose and reinstalled and reconnected clamp. Ran another cycle and found no leaks. All checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AD3

Near Middletown, OH 45042

Shawn H

Job Details: 09/07/2023

Installed all provided parts and verified correct operation. All OK. ice bucket should be full in 24-36 hours.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near West Chester Township, OH 45069

Shawn H

Job Details: 09/07/2023

Installed new control and verified correct operation. All OK

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB3

Near Maineville, OH 45039

Shawn H

Job Details: 09/07/2023

Unit is 8 years old in the kitchen. Customer states that unit wont drain. Nothing blocking the sump. Drain line is slightly clogged but water will flow through. Removed drain pump and found the impeller has come loose from the motor. Replaced pump and ran to test. Unit is operating as it should. All ok. ; used 1 W10876537 (Drain pump) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF1

Near Maineville, OH 45039

Shawn H

Job Details: 09/07/2023

Installed all provided parts and verified that unit no longer leaks. All OK.

We serviced a

GE DRYER

Model GFD45ESPM1DG

Near Lebanon, OH 45036

Shawn H

Job Details: 09/07/2023

Customer states that after removing clothing items stuck in the drum the unit no longer tumbles. Voltage to the unit is correct. Motor is not attempting to run. Removed drum and found idler bracket not contacting the belt switch. Reinstalled bracket and drum properly. Ran to test. Unit heats and tumbles as it should. All ok.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Bellefontaine, OH 43311

Kevin

Job Details: 09/07/2023

Installed new compressor and recharged unit compressor kicked on but leak in refrigerator line near cabinet and is nonrepairable called AST-Laura

We serviced a

GE REFRIGERATOR

Model DFE28JMHDES

Near Troy, OH 45373

Kevin

Job Details: 09/07/2023

Evap fan was out, replaced fan motor and checks ok; used 1 WR60X26866 (Fan motor) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VB0

Near Xenia, OH 45385

Kevin

Job Details: 09/07/2023

Installed new parts and all checked good

We serviced a

ELECTROLUX HOME LAUNDRY - E

Model ELFW7537AW1

Near Bellefontaine, OH 43311

Ron M.

Job Details: 09/07/2023

Ran tests found drain tube twisted causing long drain, rerouted hose fixed unit

We serviced a

FRIGIDAIRE REFRIGERATOR

Model lfss2612te4

Near Miamisburg, OH 45342

Sam

Job Details: 09/07/2023

Customer wanted the back of the unit cleaned out due to a large amount of drywall buildup and to change out the filter. Cleaned the unit and replaced the filter. All checks OK

We serviced a

LG OVEN

Model N/A

Near Dayton, OH 45458

Sam

Job Details: 09/07/2023

"Inspected the unit and found the lower oven inner glass broken. Could not locate the model and serial tag, nothing on the front or back. Contacted AHS"

We serviced a

AMANA REFRIGERATOR

Model ABB2224DES

Near Dayton, OH 45458

Sam

Job Details: 09/07/2023

Inspected the unit and found the jazz board in demo mode. Reset the unit and reprogrammed the board. The compressor and fans are activated and the unit started cooling. All other checks ok.

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Dayton, OH 45440

Sam

Job Details: 09/07/2023

"Inspected the unit and found the display board out. Provided info to the customer, customer declined repair."

We serviced a

ROPER WASHER

Model RTW4516FW1

Near Casstown, OH 45312

Kellen

Job Details: 09/07/2023

Inspected the unit and found everything hooked up correctly. I advised that if she wants just cold then set it on tap cold. All checks ok

We serviced a

GE DISHWASHER

Model GDT655SMJ2ES

Near Troy, OH 45373

Kellen

Job Details: 09/07/2023

Installed part. All checks

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Tipp City, OH 45371

Kellen

Job Details: 09/07/2023

Ran unit through a test cycle. Found no active leaks. Unit is operating as it should.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Tipp City, OH 45371

Kellen

Job Details: 09/07/2023

Inspected the unit and found a failed UI/control. Customer declined

We serviced a

ELECTROLUX WASHER

Model EIFLW55HIW0

Near Tipp City, OH 45371

Kellen

Job Details: 09/07/2023

Installed part. Ran a test cycle. All checks OK

We serviced a

KITCHEN AID DISHWASHER

Model KDFE204KPS1

Near Tipp City, OH 45371

Kellen

Job Details: 09/07/2023

Inspected the unit and found that the waterline to the unit was leaking at the elbow due to installation issues. Customer notified me that it had just been installed by an installation company last week. And hasnt ran right since. Customer will need to get installation company back out to secure waterline to the unit.

We serviced a

KITCHEN AID OVEN/MICRO

Model KOCE500EBS

Near Vandalia, OH 45377

Kellen

Job Details: 09/07/2023

Installed part. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFN2853AF2

Near Enon, OH 45323

Kevin

Job Details: 09/07/2023

Tubing kinked-in the hinge plus wiring issue in cabinet non repairable spoke to Techline-Case#86633846 Eric

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA-03

Near Union City, IN 47390

Amber

Job Details: 09/07/2023

Inspected unit and found the filter light on and flashing. Customer stated they could not get it to shut off. Was able to reset filter light and showed customer how to do it as well. All checks ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAM

Near Greenville, OH 45331

Kellen

Job Details: 09/07/2023

"Assurant will be reaching out to the customer due to not normal wear and tear on the inner door panel"

We serviced a

AMANA REFRIGERATOR

Model ABB2223DEW

Near Greenville, OH 45331

Kellen

Job Details: 09/07/2023

Inspected the unit and found a break in the water line. Repaired water line. All checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSG/AA

Near Troy, OH 45373

Kellen

Job Details: 09/07/2023

Inspected the unit and found a sealed system leak. Customer declined repair

We serviced a

KENMORE MICROWAVE

Model 721.80032700

Near Springboro, OH 45066

Sam

Job Details: 09/07/2023

"Inspected unit and found multiple issues including the magnetron and one of the door switches having failed. Also found the turntable not rotating properly, and damage to the inner liner of the microwave. The inner linear is not a repairable part, unit is 16 years old and located in the kitchen, tech recommends to replace the unit. ; ordrng 1 Xxxxxxx (Inner linear (not a serviceable part))"

We serviced a

KITCHEN AID RANGE

Model KDRS467VSS05

Near Waynesville, OH 45068

Sam

Job Details: 09/07/2023

Inspected the unit and found an error code for faulty display and could not clear the error code. Ordering parts. ; ordrng 1 10298119 (Oven control) and 1 W10852104 (Appliance manager) and 1 W10131825 (T. Sensor) and 1 W10860270 (Element)

We serviced a

MAYTAG WASHER

Model MVWC400XW1

Near Dayton, OH 45459

Sam

Job Details: 09/07/2023

Spoke with the customer about the issue and the unit needs a new control board. Ordering parts.; ordrng 1 W10393490 (Control)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5001SR/AA

Near Middletown, OH 45042

Shawn H

Job Details: 09/07/2023

"Customer states that the ice maker tray broke. The cubes have also been coming out as one tray. Replaced ice maker and cycled to test. Ice maker is functioning properly. Samsung has a service bulletin for freezer ice maker overfilling. Per the bulletin the water filter case needs replaced. ; ordrng 1 DA97-21323A (Water filter case assembly), used 1 DA97-07603B (Ice maker) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R6301SR/AA

Near Mason, OH 45040

Shawn H

Job Details: 09/07/2023

"Customer states that unit is intermittently making small batches of ice. Forced icemaker to cycle and it is sluggish and very loud. No error code stored in the system. Replaced icemaker and ran to test. Icemaker cycled and filled as it should. When inspecting the icemaker, I found cracks to the ice bucket. This can cause water leakage and freeze up the icemaker eventually. Unit needs ice bucket. ; ordrng 1 DA97-20156B (Ice bucket(STC)), used 1 DA97-15217D (Ice maker) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RFF

Near Covington, OH 45318

Amber

Job Details: 09/07/2023

Installed new parts. All checks ok.

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near Union City, IN 47390

Amber

Job Details: 09/07/2023

Inspected unit and found hot water coming out of the cold water valve and vise versa. Found water lines needed swapped. Swapped lines. All checks ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2322MW2

Near Dayton, OH 45417

Kevin

Job Details: 09/07/2023

Customer wants both gaskets replaced ; ordrng 1 241786004 (Gasket) and 1 241786003 (Gasket)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF9

Near Dayton, OH 45459

Kevin

Job Details: 09/07/2023

Freezer Imk not working properly motor locked up ; ordrng 1 241798233 (Imk)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Covington, OH 45318

Ron M.

Job Details: 09/07/2023

"Ran tests found water valve restricted causing f8e1 long fill issue, ordered valve ; ordrng 1 W11210459 (Inlet valve)"

We serviced a

THERMADOR RANGE

Model PRD364WDGU/01

Near Urbana, OH 43078

Ron M.

Job Details: 09/07/2023

"Installed new control board got same issue called tech line, Jesus said I should replace both boards to fix issue. Ordering ui; ordrng 1 12028835 (Ui)"

We serviced a

GE REFRIGERATOR

Model CYE22USHISS

Near De Graff, OH 43318

Ron M.

Job Details: 09/07/2023

"Ran tests found 2 leds out and evaporator fan, unit is in main kitchen and is approximately 5 years old; ordrng 2 WR55X11132 (Light)s and 1 WR60X26866 (Fan)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AW4

Near Miamisburg, OH 45342

Sam

Job Details: 09/07/2023

Installed parts listed, all checked good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Greenville, OH 45331

Amber

Job Details: 09/07/2023

Inspected unit and found the ice maker cycling properly. Found it not adding any water. Checked inlet water and found it good. Tested water valve and found it bad. Ordering part. ; ordrng 1 W10498976 (Water valve)

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Tipp City, OH 45371

Kellen

Job Details: 09/07/2023

Inspected the unit and found a failed sump assembly/control. Ordering parts ; ordrng 1 W11345228 (Sump assembly) and 1 W11348059 (Control)

We serviced a

GE MICROWAVE

Model JVM7195SK2SS

Near Tipp City, OH 45371

Kellen

Job Details: 09/07/2023

Inspected the unit and found a failed communication between the moisture sensor and the control. Ordering parts. ; ordrng 1 WB24X799 (Gas sensor) and 1 WB18X10494 (Harness) and 1 WB56X26813 (Control)

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near Tipp City, OH 45371

Kellen

Job Details: 09/07/2023

Unit will need a control board and suspension. Ordering parts. ; ordrng 4 WH16X25219 (Suspension rod)s and 1 WH22X29556 (Control board)

We serviced a

SAMSUNG RANGE

Model NE59M4320SS/AA

Near Greenville, OH 45331

Kellen

Job Details: 09/07/2023

Inspected the unit and found a failed control board and thermistor. Ordering parts ; ordrng 1 DE94-03926B (Main control) and 1 DG34-00043A (Touch panel) and 1 DE07-00133C (Display) and 1 DG32-00002B (Thermostat)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF7

Near Union, OH 45322

Kevin

Job Details: 09/07/2023

Dispenser door is broken; ordrng 1 5304525979 (Module)

We serviced a

SAMSUNG WASHER

Model WF45R6100AP/US-01

Near Ansonia, OH 45303

Amber

Job Details: 09/07/2023

Inspected unit and found the unit not draining properly. Also found the drain tube leaking. Filter was clean. Ordering part. ; rqstng P&A on 1 DC97-20621A (Drain pump assembly)

We serviced a

GE DRYER

Model HTX24EASK0WS

Near Dayton, OH 45414

Tim

Job Details: 09/06/2023

Cleared off lint buildup from blower wheel. Instructed customer to get their vents cleaned. Checks OK.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Dayton, OH 45415

Tim

Job Details: 09/06/2023

Cleared ice blockage out of ice maker and reset control. Checks ok

We serviced a

LG DISHWASHER

Model LDT77975T

Near Dayton, OH 45415

Tim

Job Details: 09/06/2023

Checked unit over found that the unit was giving an error code for leaking. Customer's sink is completely backed up. Feeding into the dishwasher and leaking onto the floor. Also throwing the error code. Made adjustments to drain loop. Instructed customer they would need to get a plumber out to get the unit fixed. I did call American home shield and give them this information.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR2SHTXML01

Near Dayton, OH 45417

Tim

Job Details: 09/06/2023

Checked unit over found the unit had a massive amount of ice buildup in the freezer section and was leaking water into the refrigerator. Removed everything from freezer and disassembled. Cleared out freezer drain and installed heater wire. Reassemble the unit. Unit checks OK

We serviced a

BOSCH DISHWASHER

Model NO MODEL TAG ON UNIT

Near Dayton, OH 45417

Tim

Job Details: 09/06/2023

Installed parts listed, all checked good ; saved tckt

We serviced a

GE WASHER

Model PTW700BPT0DG

Near Miamisburg, OH 45342

Sam

Job Details: 09/06/2023

"Inspected the unit and found it leveled and found the inner basket balanced with the four suspension rods. Pulled unit forward and inspected the underside and found no defects or issues with the rotor, stator or suspension system. Tested hot and cold water valves, agitated and spun and found no defects. Advised the customer on issues with load and weight distribution. All checks OK."

We serviced a

SAMSUNG DRYER

Model DV48J7770EP/A2

Near Waynesville, OH 45068

Shawn H

Job Details: 09/06/2023

Installed parts listed, all checked good ; saved tckt

We serviced a

GE RANGE

Model JGSS86SP2SS

Near Mason, OH 45040

Shawn H

Job Details: 09/06/2023

Customer states that rubber trim on the upper oven came free. Rubber trim is not broken but was just not installed properly. Reinstalled rubber strip. Customer is satisfied with repair. All ok.

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/20

Near Dayton, OH 45409

Tim

Job Details: 09/06/2023

Checked unit over found the top console was cracked. This does not affect the function of the unit and is a cosmetic piece. I did inform the customer that this will not be covered under his warranty due to it being cosmetic.

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFK

Near Dayton, OH 45440

Tim

Job Details: 09/06/2023

"Checked unit over, found that the fan was running properly and was not any louder than it normally is. Unit functioning properly customer unhappy with noise coming from fan. Replacing the fan will not change the noise coming from the fan."

We serviced a

GE DISHWASHER

Model GSD2100V55WW

Near Xenia, OH 45385

Tim

Job Details: 09/06/2023

"Replaced door seals. Checks OK; used 1 WD8X227 (CORNER GASKET), and 1 WD8X228 (CORNER GASKET) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FCRG3052ABR

Near Wright-Patterson Air Force Base, OH 45433

Tim

Job Details: 09/06/2023

Checked unit over cannot find any physical damage on the oven door or the lower drawer. Ryan also looked at the unit and he could not find any damage. Adjusted oven door. Checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF8

Near Dayton, OH 45424

Tim

Job Details: 09/06/2023

Replaced water valve. Checks OK

We serviced a

ELECTROLUX WASHER

Model ELFW7637AW1

Near Dayton, OH 45429

Sam

Job Details: 09/06/2023

Installed parts listed, all checked good ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Dayton, OH 45459

Sam

Job Details: 09/06/2023

"Installed part, all checks ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UW

Near Dayton, OH 45459

Sam

Job Details: 09/06/2023

Inspected unit and found it not installed properly and the door latch not aligned correctly. Made adjustments to the door latch advised the customer that we need to contact a handyman or countertop company to come and install the appliance correctly as it will need some special adhesive for the countertop.

We serviced a

GE WASHER

Model PTW600BSR1WS

Near Dayton, OH 45459

Sam

Job Details: 09/06/2023

Inspected the unit and found no defects. Provided information to customer on loads and balancing of the unit. All of the checks OK.

We serviced a

SAMSUNG DRYER

Model DV42H5200EF/A3

Near Springboro, OH 45066

Sam

Job Details: 09/06/2023

"Inspected unit and found an issue with one of the support wheels. Made adjustments, cleaned lint, and greased wheels. All checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF

Near Springboro, OH 45066

Sam

Job Details: 09/06/2023

Inspected the unit and found the dampener door not closing properly and letting too much cold air into the fresh food section. This has caused the water filter to freeze and the unit is not making ice or dispensing water. Attempted to clear the filter. Advised the customer to replace the filter and if the issue wasnt resolved then to defrost the unit. All other checks OK.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Springboro, OH 45066

Sam

Job Details: 09/06/2023

Inspected unit and found the control board would randomly not turn on the drain pump either due to a faulty control board or a short in the wire harness. Ran multiple test cycles and two of the three test cycles the drain pump function properly on the third test it would not activate and empty the basket. Also found indicators that the gearcase is leaking grease. Called American home shield and advised of the issues. unit is roughly 10 years old and located in the laundry room. AHS to replace the unit. Auth 107MMDA

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AD4

Near Miamisburg, OH 45342

Sam

Job Details: 09/06/2023

Inspected the unit and found one of the lights on the door panel not working. Reset the panel and the light came back on. All checks OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Dayton, OH 45434

Kevin

Job Details: 09/06/2023

Ice maker not advancing properly, installed new icemaker from stock and all checked good; used 1 W10300022 from stock

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FFLE2022MW0

Near Piqua, OH 45356

Ron M.

Job Details: 09/06/2023

Installed new element tested good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VF3

Near Piqua, OH 45356

Ron M.

Job Details: 09/06/2023

Installed new door cleared frost tested good.

We serviced a

THERMADOR DISHWASHER

Model DWHD650WPR/19

Near Piqua, OH 45356

Ron M.

Job Details: 09/06/2023

Installed new parts. All checks ok.

We serviced a

ELECTROLUX HOME LAUNDRY - E

Model ELFW7537AW1

Near Bellefontaine, OH 43311

Ron M.

Job Details: 09/06/2023

Installed new drain pump, ran rinse and spin and unit drained fine

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAB00

Near Dayton, OH 45424

Kevin

Job Details: 09/06/2023

Defrost drain isnt draining properly cleared out drain and checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF00

Near Tipp City, OH 45371

Kevin

Job Details: 09/06/2023

Installed new control board per techline, called tech spoke to Russell non repairable case #86629028

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS05

Near Vandalia, OH 45377

Kevin

Job Details: 09/06/2023

Installed new control board and reset unit, checked good

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA

Near Eaton, OH 45320

Kevin

Job Details: 09/06/2023

Cleared out drain and checked cracks in liner and checks ok

We serviced a

KENMORE REFRIGERATOR

Model 795.75065910

Near Dayton, OH 45420

Kevin

Job Details: 09/06/2023

Installed parts listed, all checked good ; saved tckt

We serviced a

SPEED QUEEN DRYER

Model ADEE9RYS1??TW01

Near Greenville, OH 45331

Kellen

Job Details: 09/06/2023

Installed downspout. All checks OK

We serviced a

GE DRYER

Model PTD60EBPR0DG

Near Greenville, OH 45331

Kellen

Job Details: 09/06/2023

Installed parts. Ran a test cycle. All checks OK

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Englewood, OH 45322

Kellen

Job Details: 09/06/2023

Installed part. All checks OK

We serviced a

LG DRYER

Model DLEX4500B

Near Brookville, OH 45309

Kellen

Job Details: 09/06/2023

Inspected the unit and found that there was no power getting to the outlet. Customer will need an electrician.

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Brookville, OH 45309

Kellen

Job Details: 09/06/2023

Installed parts. All checks ok

We serviced a

GENERAL ELECTRIC RANGE

Model JD630DT2WW

Near Eaton, OH 45320

Kellen

Job Details: 09/06/2023

Install the part. All checks OK

We serviced a

SPEED QUEEN DRYER

Model ADE3SRGS173TW01

Near Eaton, OH 45320

Kellen

Job Details: 09/06/2023

Installed Parts. Ran a test cycle. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Dayton, OH 45403

Tim

Job Details: 09/06/2023

Replaced the parts listed in display still did not function properly. Spoke with Techline and received file number 86626061. They recommended us replacing the refrigerator crisper door. ; ordrng 1 5304531709 (Pull out door)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Greenville, OH 45331

Amber

Job Details: 09/06/2023

Inspected unit and found unit with squeaky belt and pulley. Also found suspension loose. Talked with customer about repairs. Customer declined repairs for now.

We serviced a

WHIRLPOOL DRYER

Model WED8500BC4

Near Greenville, OH 45331

Amber

Job Details: 09/06/2023

Inspected unit and found unit squeaking when tumbling. The squeaking is caused by the idler pulley. Gave customer quote for pulley. Customer wants time to think on repair.

We serviced a

FRIGIDAIRE DRYER

Model FFQE5000QW1

Near Versailles, OH 45380

Amber

Job Details: 09/06/2023

"Tested thermostats and found one bad. Installed part. Informed customer if replacing the bad thermostat did not work, unit would need new control."

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Springboro, OH 45066

Sam

Job Details: 09/06/2023

Inspected unit and found the terminal block damaged. Ordering parts.; ordrng 1 Xxxxx (Terminal box)

We serviced a

GE DISHWASHER

Model GDF520PGJ4BB

Near Lebanon, OH 45036

Shawn H

Job Details: 09/06/2023

Customer states that unit isnt drying the dishes. Checked control and found high water temperature error. Control is reading the unit at 175 when empty. Unit isnt drying because it thinks it is already hot enough. Ran heater test to verify heater is operating. Heater is good. Measured temperature sensor at the board and it is giving a reading of 1.1k ohms. This is a temperature over 180. The temperature sensor is shorted causing it to misread. Unit needs sensor. ; ordrng 1 WD21X10519 (Temperature sensor)

We serviced a

WHIRLPOOL DRYER

Model WED94HEAW1

Near Lebanon, OH 45036

Shawn H

Job Details: 09/06/2023

Customer states that unit is still overheating. No error codes stored in the control. I had cleared old errors last visit. Voltage is good. No loose connections at the board. Ran install cycle with no issues. Air flow check is good. Removed vent and placed temperature probe inline. Ran unit on timed dry high heat to test temperatures. On high heat unit never exceeds 160. Well within spec. Ran unit on air only and it was heating in air only. Relay for the heater is not cycling off when commanded too. This is why the unit is overheating. Unit needs main control. ; ordrng 1 W10542000 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Maineville, OH 45039

Shawn H

Job Details: 09/06/2023

Customer states that the fresh food icemaker will not make ice. Ran diagnostics and found E2 motor error for the ice maker. Removed ice maker to inspect and found no signs of broken wires. Unit needs ice maker. ; ordrng 1 W11658802 (Ice maker)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASD

Near Beckett Ridge, OH 45069

Shawn H

Job Details: 09/06/2023

Unit is in the garage. Customer states that unit is showing high temp alarm and wont clear. Unit is cooling. High temp alarm cleared when dispenser light was turned on. Ran unit through diagnostics test with no issues. No open or shorted temperature sensors. Unplugged unit to inspect main control. No loose connections and sensors test around 20-25k ohms. This corresponds to temps in the 39s-40s. Actual temp in the freezer is lower around 25-30 degrees. Frost pattern looks good. Spoke was Russ at Electrolux and determined the freezer evaporator sensors is out of spec. File number 86626729; ordrng 1 5304525998 (Evap harness) and 1 5304525990 (Evap harness)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ1

Near Beckett Ridge, OH 45069

Shawn H

Job Details: 09/06/2023

"Customer states that unit isnt heating and makes a loud hum. Ran to test and unit is drawing 4 amps. Magnetron is bad. No signs of damage to the HV transformer. Unit needs magnetron, HV diode, and capacitor. ; ordrng 1 W11230995 (Magnetron) and 1 W10561770 (Capicator) and 1 W11256462 (Diode)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Xenia, OH 45385

Tim

Job Details: 09/06/2023

Unit has broken belt ; ordrng 1 W11162091 (Belt)

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Bradford, OH 45308

Amber

Job Details: 09/06/2023

Inspected unit and found the tub cover had damage to it. Checked balance ring and found it good. Ordering part. ; rqstng P&A on 1 203968 (Tub cover)

We serviced a

GE WASHER

Model GFW850SPN4RS

Near Brookville, OH 45309

Kellen

Job Details: 09/06/2023

Inspected the unit and found that the door boot was ripped. Warranty will not cover due to not normal wear and tear. ; ordrng 1 WH05X29514 (Door boot)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Eaton, OH 45320

Kellen

Job Details: 09/06/2023

Inspected the unit and found a failed auger assembly. Ordering the parts.; ordrng 1 2220458 (Coupling) and 1 W11240062 (Assembly mounting plate) and 1 W11117906 (Motor) and 1 W11251049 (Ice container)