Service History 80

Near Dayton, OH 45458
Steve G
Job Details: 12/02/2020
OVEN GE PSB9240SF3SS Install new fuses thermostat convection element and customer had glass heater installed new relay board cycled unit test OK
Near Vandalia, OH 45377
Shaun S
Job Details: 12/02/2020
WASHER GE GLWN2800D1WS "Upon arrival found that unit has water standing in it due to leaking water valve, gave customer est for repair but declines at this time"
Near Middletown, OH 45044
Steve G
Job Details: 12/02/2020
RANGE LG LRE3061BD.FBDLLGA No repairs.
Near Dayton, OH 45426
Shaun S
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Upon arrival that drain was frozen over in freezer, thawed drain, ran and checked out, unit checks ok"
Near Dayton, OH 45406
Shaun S
Job Details: 12/02/2020
WASHER FRIGIDAIRE n/a Upon arrival found that unit doesn't have model and serial number tag and also unit prolly 40-50 yrs old customer is going to replace unit
Near Lebanon, OH 45036
Sam
Job Details: 12/02/2020
MICROWAVE GENERAL ELECTRIC JVM1540DN1BB Installed parts and ran multiple tests cycles. The unit heeated without any issues and without making a continuous beeping sound. All checks OK
Near Lebanon, OH 45036
Sam
Job Details: 12/02/2020
DRYER MAYTAG MEDC215EW0 Inspected the unit and found damage to a support wheel and the blower fan. Provided customer with information on diagnostics. Customer stated they do not want the unit repaired. All checks OK
Near Vandalia, OH 45377
Shawn H
Job Details: 12/02/2020
REFRIGERATOR SAMSUNG Rf323TEDBSR/AA "22e fridge room fan,25e fridge defrosting, 33e freezer ice pipe heater, 39e ice maker (fridge) function errors present. Inspected unit and found ice maker frosted over and in need of ice maker service bulletin to resolve error. Fan and defrost error are due to ice build up on the upper half of the evaporator. Thawed ice build up and found several large cracks and holes. This is allowing outside air in and flash freezing on capillary tube. Frost builds up blocking the fan. Defrost sensors isnt sensing temp change because it wont thaw out the top where the sensor is. Advised customer we could try to patch holes but could not guarantee itd last or solve the problem. Customer does not want to proceed with repairs. "
Near Springboro, OH 45066
Sam
Job Details: 12/02/2020
DRYER SAMSUNG DV45H7000EW/A2 "Inspected unit and found the belt damaged and the heating element not working. Installed belt and heating element. Ran a test cycle in the unit function properly without any issues.; used 1 DE486A (Element), and 1 341241 (Belt) from stock"
Near Dayton, OH 45458
Sam
Job Details: 12/02/2020
WASHER GE GFW850SPN0DG "Inspected the unit and ran a test cycle. Found an error code for oversized load and cleared the error code. The unit filled, washed, drained, and spun without issue or leaks. Found the gasket clamp bent and not providing a good seal. Installed a different clamp from techs misc stock. All checks ok.; used 1 WH05X29663 (Gasket clamp) from stock"
Near Miamisburg, OH 45342
Sam
Job Details: 12/02/2020
DISHWASHER LG LDF5545ST Called the customer and spoke with them about the issues they are experiencing. The customer to contact LG for assistance.
Near Franklin, OH 45005
Sam
Job Details: 12/02/2020
COOKTOP FRIGIDAIRE FFEC3024LB1 Inspected the unit and found the glass cooktop had a large crack running through the side of it down to the bottom. This is not a thermal crack and not normal wear and tear. Called American home shield and advise them of the situation. Unit is 8 years old and in the kitchenNo other issues.
Near Dayton, OH 45417
Kevin
Job Details: 12/02/2020
REFRIGERATOR MAYTAG MF12569VEB2 Cleared out ice container adjusted fill tube and checks good
Near Dayton, OH 45403
Kevin
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL ET1FTTXKQ01 Noise is coming from water valve but no water to unit so turn the icemaker off to stop noise okd per tara
Near Dayton, OH 45432
Kevin
Job Details: 12/02/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TP3 Gears were messed up on ice container replaced ice container and checked OK
Near New Madison, OH 45346
Kevin
Job Details: 12/02/2020
WASHER LG WM8100HVA "Talked with customer about recent wash events. Unit has been completing cycles, hasnt noticed any odors, and hasnt heard any metal on metal noises. Proceeded to have her put in two blankets on a speed wash cycle and extra high spin speed. Unit filled and agitated without issue, then drain and spin out. Did this twice... unit appears to be functioning fine. Told customer to continue to use, if something is going to fail it will happen. Unit checks ok, did not get LG involved at this point."
Near Bradford, OH 45308
Kevin
Job Details: 12/02/2020
REFRIGERATOR SAMSUNG RF28K9070SG/AA Exchanged door. Unit checks ok. See sticky note. Ticket # 4156072024; used 1 DA91-04495E ( Lefthand dispenser door) from stock
Near Dayton, OH 45429
Kevin
Job Details: 12/02/2020
REFRIGERATOR KENMORE 253.641924 Unit has wiring spliced , no repair
Near Centerville, OH 45458
Kevin
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cleared out defrost drain and tightened door handle no deductible due to same problem
Near Dayton, OH 45409
Tim
Job Details: 12/02/2020
MICROWAVE SAMSUNG MC17J8000CS "Need door, control and heater due to not responding and the unit not functioning on convection. ; rqstng P&A on 1 DE94-03533F (Door) and 1 DE92-03928A (Control) and 1 DE97-00566C (Heater assembly)"
Near Dayton, OH 45440
Tim
Job Details: 12/02/2020
DISHWASHER GE CDT845P3N1D1 Drain pump always running. Needs new control and pressure switch.; ordrng 1 WD21X25992 (Control) and 1 WD21X25468 (Pressure)
Near Piqua, OH 45356
Steve
Job Details: 12/02/2020
WASHER LG WT7800CV Washer has power but will not respond to any functions. Cannot enter diagnostics either. Need user interface and main control; ordrng 1 Main control and 1 User interface
Near Troy, OH 45373
Steve
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Noise still coming from damper. Need new damper and gaskets. Right hand freezer track came apart and needs replaced; rqstng P&A on 1 W10479155 (Damper) and 1 W10320706 (Gasket) and 1 W10280988 (Gasket) and 1 W10625068 (Drawer bracket), states that autho needed"
Near Trenton, OH 45067
Steve G
Job Details: 12/02/2020
REFRIGERATOR GE PSS26NGPACC "Unit is not going into defrost mode. ; rqstng P&A on 1 WR50X10068 (Themostat), ordrng 1 WR51X10042 (Heater with bracket) and 1 WR55X10336 (Mother board)"
Near Zanesfield, OH 43360
Steve
Job Details: 12/02/2020
WASHER MAYTAG MVWB855DC2 F6E2 error codes are coming back in customer has trouble getting the unit to start and stay on. Unit needs another control panel; ordrng 1 W11112662 (Console)
Near Franklin, OH 45005
Steve G
Job Details: 12/02/2020
DISHWASHER FRIGIDAIRE FDB1500LFC0 Last time out found the door gasket was bent/bad. Customer called back said leaking. Removed the door front panel and saw the unit leaking for the vent assy ; rqstng P&A on 1 154423601 (Vent assy)
Near Dayton, OH 45426
Shawn H
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW4816FW1 "Upon arrival customer stated that unit made a loud noise then wouldnt spin out. Tub is tight to spin by hand. Inspected drive motor and transmission. Transmission isnt locked up. Found drive motor pulley out of alignment with clutch pulley. Bearings in motor are worn allowing shaft of motor to move. Ran diagnostics to check for errors. F7E1 basket speed fault, F7E6 motor fault errors present. Both codes due to motor. Unit needs drive motor. ; ordrng 1 W10890624 (Drive Motor)"
Near Mason, OH 45040
Steve G
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Unit is not making ice. ; ordrng 1 W10884390 (Ice maker) and 1 W11396033 (Door switch)
Near Dayton, OH 45410
Shawn H
Job Details: 12/02/2020
COOKTOP GENERAL ELECTRIC JB645RK1SS Upon arrival customer stated that rf burner will come on heat to high then cut out and that hot surface light is always on. Ran unit to test. Burner does heat up but shuts down. Burner is still getting voltage to it but wont heat. Thermal protector in element is shorted open causing shut down and hot indicator light. Unit needs burner. ; rqstng P&A on 1 WB30X24111 (9” Radiant)
Near Dayton, OH 45424
Shaun S
Job Details: 12/02/2020
WASHER LG WT7100CW Upon arrival found that unit need a new pressure switch and board ; ordrng 1 Pressure switch and 1 Main board
Near Brookville, OH 45309
Shaun S
Job Details: 12/02/2020
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Found that unit needs a new door gasket; ordrng 1 Door gasket, states that autho needed"
Near Springfield, OH 45505
Shaun S
Job Details: 12/02/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF4 "Contacted Frigidaire on issue was told to take and tape down fridge door switch to see if issue stops, if so door not making switch and door will need to changed. Will follow up with customer in morning; saved tckt"
Near Lebanon, OH 45036
Sam
Job Details: 12/02/2020
DISHWASHER KITCHENAID KDPE234GPS0 Inspected unit and found the dispenser door not opening due to food and gunk built up preventing the spring from opening. ran a test cycle and found the sump motor failing. Ordering parts; rqstng P&A on 1 W11085683 (Motor and sump) and 1 W10861000VP (Dispenser)
Near Springboro, OH 45066
Sam
Job Details: 12/02/2020
REFRIGERATOR GE GSF25IGXBWW "Inspected The unit and found the average temps in the freezer section at seven and the average temperature in the fresh food section at 55°. The freezer section fan was constantly running and the fresh food section dampener door to allow cool air into the refrigerator section was closed and would not open when tested. The evaporator cover in the freezer section was covered in ice and frost, found the heater damaged for the evap and the control board not responding when trying to enter defrost mode. Requesting auth to order parts. authorization provided by Rob.; ordrng 1 WR55X10942P (Control Board) and 1 WR51X10055 (Heater and assembly) and 1 WR13X10988 (Dampener)"
Near Lebanon, OH 45036
Sam
Job Details: 12/02/2020
MICROWAVE LG LMV1831ST00 Inspected unit and found the turntable motor not activating even those receiving proper voltage and the door switch assembly not consistently responding. Ordering parts.; rqstng P&A on 1 11111 (Turntable motor) and 1 222222 (Door micro switch assembly)
Near Greenville, OH 45331
Kevin
Job Details: 12/02/2020
WASHER GE GFW480SPK0DG "Customer claims unit is not spinning clothes out properly. Upon arrival manually inspected basket by hand seemed ok. Put unit into a rinse and spin, unit filled and agitated without issue. Then proceeded to cancel and have drain ok, as far as spinning out unit had some noise and vibration. Something doesnt quite sound right... had customer put in load of towels, proceeded same procedure. Removed top and rear panel to inspection suspension, rotor and overall behavior. Used impact slightly tightened rear main bolt. Proceeded to run, was able to have unit spin at high speed. Suspect issue with RPS sensor.; ordrng 1 WH12X23995 (Rps module)"
Near Dayton, OH 45458
Sam
Job Details: 12/02/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Inspected unit and found the fan in the fresh food section had failed due to ice build up on the evaporator cover. Ordering parts; rqstng P&A on 1 111111 (Evap cover with fan for fresh food section)
Near Union City, OH 45390
Kevin
Job Details: 12/02/2020
RANGE WHIRLPOOL WFG770H0FZ0 "Customer claims sometimes unit takes longer to ignite or problems igniting and has had trouble with it going out. Upon cold start, set bake to 350F. Oven has a clicker/electrode igniter, took a few clicks but unit did ignite, let run for a few then canceled. Checked broiler fired right up. Cooktop has been fine. Started bake again, unit ignite right away but was warm from prior. Unit preheated to 350F ok, then canceled, set to 400F unit preheated there ok. Ordering new bake igniter.; ordrng 1 10324262 (Igniter)"
Near Dayton, OH 45420
Kevin
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL GSF26C5EXB02 Control brd is not sending power to the compressor needs new main brd; ordrng 1 W11088499 (Cont brd)
Near Bellbrook, OH 45305
Kevin
Job Details: 12/02/2020
REFRIGERATOR SAMSUNG RF23M8070SG/AA Error code is the ice maker and needs new ice container is broke; ordrng 1 DA97-17285A (Container) and 1 DA97-13718C (Icemaker)
Near Germantown, OH 45327
Tim
Job Details: 12/01/2020
DISHWASHER LG LDP7808BD Leaking from drain hose installed by the installers. Looks like they tried to cut and fit the dishwasher drain hose and caused it to leak. I have a video of leak.
Near Washington Township, OH 45458
Tim
Job Details: 12/01/2020
REFRIGERATOR LG LMXS28626S Dropped off parts.
Near Dayton, OH 45459
Tim
Job Details: 12/01/2020
DISHWASHER KENMORE 665.13299K110 Cleared out drain pump. Checks ok
Near Sugarcreek Township, OH 45305
Tim
Job Details: 12/01/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A Replaced wash motor. Checks ok
Near Dayton, OH 45429
Tim
Job Details: 12/01/2020
MICROWAVE BOSCH HMC87152UC Replaced thermostat on magnetron. Checks ok
Near Dayton, OH 45449
Tim
Job Details: 12/01/2020
WASHER GE GTW490ACJ5WS Replace door lock. Checks OK; used 1 Wh01x27954 (Door lock) from stock
Near Dayton, OH 45431
Tim
Job Details: 12/01/2020
WASHER SAMSUNG WA400PJHDWR/AA Checked unit over found that the unit would not run through Spin cycle, it kept resetting. Reprogrammed unit and tested it again unit ran through spin cycle with no issues. If it does continue to act up the unit will need a new main control. Did inform the customer of us.
Near New Carlisle, OH 45344
Steve
Job Details: 12/01/2020
WASHER GE GTW485ASJ3WS Drain pump activated during the night due to water dripping in the tub. Informed customer the unit is supposed to do this to prevent any flooding. Advise customer she needs to clean the screens on the water valve to increase pressure to stop water trickle
Near New Carlisle, OH 45344
Steve
Job Details: 12/01/2020
DRYER AMANA ALE643RBW Heating element is bad. Replaced heater and cleaned left roller. Keeping venting unhooked due to clogged vent; used 1 D510329P (Heater) from stock
Near Troy, OH 45373
Steve
Job Details: 12/01/2020
DISHWASHER BOSCH SHP865WF5N/11 Right hand automatic door closer came off track not allowing the door to close properly reattached and secured. Realigned dishwasher with cabinetry. Unit is operating properly
Near Beckett Ridge, OH 45069
Steve G
Job Details: 12/01/2020
HOME LAUNDRY - E LG WM8100HVA Customer states that the unit has a burning smell. Did look in the back to the unit and found a plastic container .. (in pictures). Removed bin. Cycled
Near Liberty Township, OH 45044
Steve G
Job Details: 12/01/2020
DISHWASHER FRIGIDAIRE FGIP2468UF0A Install new vent cycled unit test OK. Customer did not have mounting screws for the top but did have the brackets advise customer they need to secure unit to cabinet. Also advise customer she hast to clean out the filter or shes not going to get the proper wash ability.
Near Liberty Township, OH 45044
Steve G
Job Details: 12/01/2020
DRYER SAMSUNG DV220AEW/XAA "unit is not spinning. Installed ned idler pulley and belt. Cycled. ; used 1 6602-001655 ( Belt), and 1 Dc93-00634A (Idler pulley) from stock"
Near Beckett Ridge, OH 45069
Steve G
Job Details: 12/01/2020
MICROWAVE GE CVM517P3M2D1 Installed new vent fan cycle test OK
Near Dayton, OH 45458
Tim
Job Details: 12/01/2020
MICROWAVE BOSCH HMC80152UC/05 Spoke with mark at Bosch time was 535 am their time. Unit is functioning normal per Bosch.
Near Dayton, OH 45415
Shawn H
Job Details: 12/01/2020
DISHWASHER FRIGIDAIRE FGID2466QF4A Installed new door sweep and ran unit to test. No leaks. All ok. Customer stated that one time the unit did not drain fully. Ran unit to test but could not verify concern. Advised customer to call in if no drain reoccurs.
Near New Madison, OH 45346
Shawn H
Job Details: 12/01/2020
WASHER AMANA NTW4516FW1 "Installed new control, calibrated unit, and ran to test. All ok. Unit functions as it should. Please mail out invoice for receipt."
Near Dayton, OH 45406
Shawn H
Job Details: 12/01/2020
REFRIGERATOR GE PSHS6PGZBESS "Upon arrival customer stated unit is cool in fresh food but not as cold as it should be and unit hasnt made ice. Checked unit over and found compressor, and all fans running as they should. Found dispenser door stuck open. Solenoid is rusted and seized. Removed evaporator cover to inspect frost pattern. Unit does not have a good frost pattern. Unit has a leak in the sealed system. Please mail out invoice. Customer does not wish to repair due to cost and age of unit."
Near Dayton, OH 45440
Tim
Job Details: 12/01/2020
DISHWASHER GE CDT845P3N1D1 Replaced drain pump provided by GE. Picture of shipping label attached.
Near Franklin, OH 45005
Sam
Job Details: 12/01/2020
DISHWASHER BOSCH SHXM88Z75N/01 Installed parts. Ran a test cycle and the unit functioned as designed. the customer advised me the drain line had a small hole in it from when they were trying to install it. Customer is aware that they have to fix or replace the line. All checks OK.
Near Lebanon, OH 45036
Sam
Job Details: 12/01/2020
DRYER GE GTD33EASK0WW Inspected unit and found the belt broke. Install new belt. Ran a test cycle and the unit is functioning properly.; used 1 WE12M29 (BELT) from stock
Near Lebanon, OH 45036
Sam
Job Details: 12/01/2020
WASHER GE GTW725BPNDG Inspected the unit and found when it entered the drain cycle that the drain line at the house backed up and poured water onto the floor. The customer was standing beside me when this happened. I advise the customer they need to contact a plumber to have them come out and clean out and inspect the drain line. All other checks OK
Near Carlisle, OH 45005
Sam
Job Details: 12/01/2020
WASHER GENERAL ELECTRIC GFW650SPN0SN "Inspected unit and found an error code for oversight. Ran a test cycle and the unit filled with water, washed, drained, and spun at high speed without any issues. I advise the customer to use a fresh cleaning tablets on a regular basis and a cut down on the amount of detergent he is using. I advise the customer that if the unit has excessive subsides but it will stop in the middle of the cycle and not spin out the clothes which will lead the customer to believe that the cycle is finished. All checks OK"
Near Rushsylvania, OH 43347
Steve
Job Details: 12/01/2020
ICEMAKER FRIGIDAIRE FPBS2777RF0 "Couldnt locate any source of any type of odor. Appliance odors are not a covered warranty item. Upper, lower ice maker and water dispenser all not working due to customers waterline pinched in half behind the refrigerator. Enter diagnostics test and everything on the refrigerator. Unit is operating OK. Customer calls back in about any type of odor he will have to pay service fees. At this point I recommend another company to check unit over for odors"
Near Versailles, OH 45380
Kevin
Job Details: 12/01/2020
WASHER SPEED QUEEN AWN43RSN115TW01 "Customer issue claims intermittent problem unit spinning out or getting clothes dry. Upon inspection had a load of towels that was spun out ok. Had them remove towels. Basket, balance ring all ok. Lid appears to be locking ok. Had the unit fill checked hot and cold, good water pressure. Proceeded to advance to rinse cycle, unit filled agitated and drained and spun without issue. Checked over drain etc. Talked over possible issues that would cause this with owner and another worker in back. They will continue to monitor and write down any error codes from the leds. Unit checks ok."
Near Middletown, OH 45044
Steve G
Job Details: 12/01/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 No repair.
Near Bellbrook, OH 45305
Kevin
Job Details: 12/01/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Error code is ice maker 39 replaced ice maker now advancing properly ; used 1 DA97-15217d (Icemaker) from stock
Near Dayton, OH 45432
Kevin
Job Details: 12/01/2020
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Installed module and display board
Near Dayton, OH 45417
Shawn H
Job Details: 12/01/2020
REFRIG/SIDE-BY-S GE GSE22ETHBBB Installed snack pan handle.
Near Dayton, OH 45415
Shawn H
Job Details: 12/01/2020
REFRIGERATOR SAMSUNG RS261MDBP/XAA Installed new damper assembly and ice bucket. Damper is cycling as it should. All ok.
Near Xenia, OH 45385
Kevin
Job Details: 12/01/2020
REFRIGERATOR GE GSH25GGCB WW Cleared out defrost drain and adjusted the ice bucket and checks ok
Near Dayton, OH 45414
Shawn H
Job Details: 12/01/2020
DISHWASHER LG LDF7551ST Installed drain hose assembly and ran to test. Unit is draining out at a normal rate. No more OE error. All ok.
Near Dayton, OH 45406
Shawn H
Job Details: 12/01/2020
DRYER KENMORE 110.626221 Upon arrival customer stated that unit is heating but take several cycles to dry clothes. Ran unit to test. Unit is heating but not moving much air. Removed blower housing and found it blocked with lint. Cleared unit of lint and ran to test. Unit is heating and moving air well. Unit is still venting into a box/bag on top of machine. Advised customer to have vent properly ran to help with air flow.
Near Lebanon, OH 45036
Sam
Job Details: 12/01/2020
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Inspected unit and found a large amount of calcium and water stains on the interior of the unit. Removed the filter and found more calcium and what appeared to be small pebbles or sand in the filter and pump area along with food and gunk. Ran a test cycle and the unit filled, washed and drained. The upper spray arms did not move which indicates blockage from food/gunk. The unit is 9 years old and located in the kitchen. Called AHS and they stated since the unit has not been maintained and cleaned that the repair would not be covered under the warranty. They advised the tech they would contact the customer."
Near Spring Valley, OH 45370
Sam
Job Details: 12/01/2020
DISHWASHER BOSCH SHX57C05UC/48 "Installed soap dispenser, circulation pump and heater. Ran a test cycle and all checks ok. Found a large amount of mice droppings and bedding in the units base. Pulled it out and advised the customer. Also found small pebbles/rocks in the base from the mice."
Near Lebanon, OH 45036
Sam
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDT750SAHZ "Installed parts and ran a test cycle. Unit not leaking after the Fill, wash, and drain cycle. I advised the customer to run multiple test cycles throughout the day to confirm no leaks."
Near Lebanon, OH 45036
Sam
Job Details: 12/01/2020
WASHER MAYTAG MHW6630HW0 "Inspected unit and found an error code for F0E2 which is an over suds error code. Ran a test cycle on the unit and it filled and washed without any issues. Paused and open the cycle while in wash and I could see a large amount of soap suds in the drum. Photo taken of excessive sudes. The soap dispenser was empty. Cleared error code and finished running diagnostics test cycle. The unit filled, washed, drained and spun without any issues. This is the only error code found. Customer had to leave to pickup child from school and they had not returned by the time I finished. Called customer with diagnostics but could not get an answer. Customer needs to use less detergent and use affresh cleaning tablets every couple weeks. Will try calling back later."
Near Springboro, OH 45066
Sam
Job Details: 12/01/2020
RANGE SAMSUNG NE58K9500SG/AA "Customer stated the front left burner is staying too hot and not dropping in temp as they lower the setting. Tested the front left and front right middle fast boil burners. Ran both burners on high for 3 minutes and the temps and heat duration are less than 2 second off with front left being over but within normal range. Ran both burners on 8, 6, 2 and Lo for the same duration and after 10 mins the temps held within 10 degrees of each other with the right front burner being warmer. No issues found with either burners. Customer stated they understand that it is working fine now but stated it does not display the issue consistently and would continue to call the warranty company to resolve the issue."
Near Arcanum, OH 45304
Kevin
Job Details: 12/01/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Ice bucket was jammed, found ice frozen over on bottom from frozen fill tube. Thawed everything, checked seems, added silicone to the outside of ice container. Ohmed out drain fill tube ok. Checked drain and used trombone brush all clear. Advised customer they dont use much ice, either to dump or dispense daily or shutoff... checked ice chute flap closing properly. Make sure thats getting closed as well."
Near Versailles, OH 45380
Kevin
Job Details: 12/01/2020
RANGE GE JB750SJ8SS Customer issue says unit not getting hot enough... put unit on 350F bake with cookie sheet in middle. Let unit pre heat. Checked the temps with infrared and with meter and thermo couple device. Let unit continue to heat next 30 mins. Unit is heating and cycling ok. Explained about pre heat and differences in cook time and bake and convection settings.
Near Versailles, OH 45380
Kevin
Job Details: 12/01/2020
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Unit has a sealed system leak non repairable in the cabinet. It caused compressor to lock up too
Near Dayton, OH 45459
Kevin
Job Details: 12/01/2020
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Defrost EVAP coil and installed new EVAP fan
Near Miamisburg, OH 45342
Tim
Job Details: 12/01/2020
MICROWAVE FRIGIDAIRE LFMV1645TFA Unit has no display and the door is hanging low causing the switches to blow and the control now burnt out. This is normal wear and tear.; rqstng P&A on 1 5304509577 (Door assembly) and 1 5304509575 (Control)
Near Dayton, OH 45458
Tim
Job Details: 12/01/2020
MICROWAVE SAMSUNG ME21H706MQS Needs door and control due to display being built into the door. Normal wear and tear; rqstng P&A on 1 DE94-03237c (Door) and 1 DE92-03624D (Control)
Near Dayton, OH 45432
Tim
Job Details: 12/01/2020
DISHWASHER MIDEA MDT24H3AST Needs new door latch.; ordrng 1 #### (Door latch)
Near New Carlisle, OH 45344
Steve
Job Details: 12/01/2020
WASHER WHIRLPOOL WFW9550WW00 Unit not draining due to worn impeller. Pump needs replaced; ordrng 1 W10730972 (Drain pump)
Near Bellefontaine, OH 43311
Steve
Job Details: 12/01/2020
RANGE MAYTAG JES9860CAS02 Touch panel keys random. Not all work. ; rqstng P&A on 1 W10314420 (Touch panel)
Near Middletown, OH 45044
Steve G
Job Details: 12/01/2020
DISHWASHER LG LDF5548BD Customer states that the unit shuts off at different times of the cycled as if someone shut the unit off. Every once in a while it will complete a cycle. Main board is covered under 5 year. Pop and Manuel is on pictures ; ordrng 1 AGM76429503 (Main board)
Near Springboro, OH 45066
Steve G
Job Details: 12/01/2020
OVEN LG LRE3061BD/00 Unit is a different issue. Customer did pay deductible. Unit is not reaching temp; ordrng 1 1111 (Oven temp temp.) and 1 2222 (Relay board on the bottom back.)
Near Middletown, OH 45042
Steve G
Job Details: 12/01/2020
BEV CENTER U-LINE U-1215BEVINT-00A Need to reschedule; schdld next appmnt for 12/2 WED !
Near Middletown, OH 45044
Steve G
Job Details: 12/01/2020
OVEN SAMSUNG NE59J7630SG/AA 02 Need additional parts found out some more information from customer; ordrng 1 1111 (Oven sensor) and 1 2222 (Broiler element)
Near Liberty Township, OH 45044
Steve G
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Refrigerator sections is not going into defrost; ordrng 1 W10843055 (Main board) and 1 W11087438 (Fans and wire harness assy)
Near New Lebanon, OH 45345
Shawn H
Job Details: 12/01/2020
WASHER SAMSUNG WF337AAW/XAA Unit is 13 years old in basement. Upon arrival customer stated that unit isnt draining and wont spin. Forced unit into drain to test. Pump is getting voltage but not moving water and makes noise. Removed pump to inspect. Found coin in pump and impeller cracked. Unit needs drain pump. ; ordrng 1 DC31-00054A1 (Drain motor)
Near New Paris, OH 45347
Shawn H
Job Details: 12/01/2020
MICROWAVE FRIGIDAIRE PLMVZ169GCC Installed all provided parts and ran to test. Unit hummed loudly and blew fuse. Replaced fuse and ran to test. Unit isnt sending proper voltage to transformer. Only getting 7vac. Unit needs pcb. Calling AHS for authorization. ; ordrng 1 5304468192 (Pcb)
Near Medway, OH 45341
Shaun S
Job Details: 12/01/2020
RANGE SAMSUNG NX58R9311SS/AA Upon arrival found that oven igniter is blown causing oven not to come on and run; ordrng 1 Oven igniter
Near Dayton, OH 45424
Shaun S
Job Details: 12/01/2020
REFRIGERATOR GE PFSS9PKYASS Having issue with valve need to bring in and show Chris our issue ; saved tckt
Near Dayton, OH 45416
Shaun S
Job Details: 12/01/2020
DISHWASHER GE GSD3360K01SS Unit needs a new drain hose called Jennifer at county Corp but had to leave message for est approval ; ordrng 1 Wd24x10014 (Drain hose)
Near Greenville, OH 45331
Kevin
Job Details: 12/01/2020
WASHER LG WM8100HVA "Upon arrival immediately called techline to do a LG tele presence call, over wifi. Loaded the unit with towels on a normal wash cycle. ; ordrng 2 Mhy62805901 (Springs)s and 3 383eer3001v (Shocks)s"
Near Versailles, OH 45380
Kevin
Job Details: 12/01/2020
WASHER WHIRLPOOL WTW4950HW0 Error code, lid lock issue- research
Near Greenville, OH 45331
Kevin
Job Details: 12/01/2020
REFRIGERATOR FRIGIDAIRE FG4H2272UF Sealed system called tech line unit has no frost pattern - Gaety with techline cant fined a leak with a dye dryer on this unit need to pressurize unit highside 250 psi 150 psi on low side need to return Wednesday morning ; schdld next appmnt for 12/2 WED AM