Local Reviews
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Brad A.
DRYER MAYTAG MDE9700AYW "Found heating element open, customer considering repair."
Shawn H.
WASHER AMANA NTW4651BQ1 F7E6 motor fault code present. No other codes. Ran unit in diagnostics and it won’t agitate fully. Checked and found ccw windings out of spec. Noise is from the motor and it won’t complete the cycle because it won’t get to full spin speed. Unit needs motor and capacitor. ; ordrng 1 W10677715 (motor-drve) and 1 W11158830 (capacitor)
Shawn H.
DRYER - ELECTRIC LG DLEX4370W Spoke with customer and they have been running unit on a short flex line out the adjacent window and D80 code is still present. Machine has good air flow. Unit needs main control. ; ordrng 1 EBR83258901 (PCB)
Shawn H.
WASHER ELECTROLUX EFLS527UIW0 Upon arrival found door catch broken keeping door from closing. Unit needs door latch. Checked unit for error codes and only code present is E41 control board thinks door is open. ; ordrng 1 5304505088 (latch)
Shawn H.
DISHWASHER FRIGIDAIRE FFBD2411NW6B Unit is 4 years old. Upon arrival found unit with water in sump area. Cleared water and checked for blockages in sump; none found. Ran unit in rinse cycle to test. Cancelled cycle to force drain. Pump is getting voltage and moving but won’t move water. Removed drain hose and found blockage in hose causing no drain. Can not clear blockage. Unit needs drain hose. When inspecting the drain hose under the sink I noticed the dishwasher was connected to the cold water line and the line for the ice maker was hooked to the hot. Informed customer of this and advised them it needs repaired to improve performance of dishwasher and refrigerator ice maker. Please order hose.; ordrng 1 807117001 (hose)
Shaun S.
DRYER SAMSUNG DV56H9000EP/A2 "Upon arrival found that unit has a defective blower wheel, wheel is stripped out and not rotating properly ; ordrng 1 BLOWERWHEEL"
Shaun S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival ran and tested unit, checked components and found that unit has a defective element; ordrng 1 D510329P (ELEMENT)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Upon inspection the customer noted the ice bucket was cracked, ice will not dispense. The bucket had ice that has frozen into a giant ball, suspect leak in the icemaker tray dripping down into the ice causing this to clump together. Ordering one new bucket and icemaker. Pics attached.; rqstng P&A on 1 243297609 (ICEMAKER) and 1 5304504446 (ice container assy)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Damper not closing properly ; ordrng 1 5304508008 (gasket) and 1 5304508009 (AIR TOWER)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Error codes 22 25 & 40 22-ff and 25 def ff 40-ice room fan; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA96-00842A (DEF HEATER) and 1 DA97-13757A (FF FAN ) and 1 DA97-14474C (CONT) and 1 DA97-15217D (IMK), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Unit needs repaired per IMk bulletin; ordrng 1 DA82-02671A (IMK KIT)
Brad A.
DISHWASHER LG LDT7808BM Found door latch not connecting properly. Unit will not start cycle. Ordered latch and main control.; ordrng 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (DOOR LATCH)
Brad A.
DISHWASHER LG LDP6809BD Found water valve not opening properly. Installed new valve.; ordrng 1 UNKNOWN (WATER VALVE / DN)
Brad A.
WASHER MAYTAG MVWC555DW Did not answer door or phone. Will need to reschedule.; saved tckt
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NS10B "Found motor not turning with proper voltage applied. Found tub seal not sealing properly. Ordered seal and motor. Located in the kitchen, manufactured 9/2017; ordrng 1 154827601 (gasket) and 1 154844301 (motor & pump assy)"
Brad A.
RANGE SAMSUNG NE59J7630SG/AA "Found display distorted, ordered new display.; ordrng 1 UNKNOWN (DISPLAY)"
Tim R.
WASHER MAYTAG MVWB835DW0 Checked unit over had no error code and unit ran through test cycle fine with no issues. Explained to the customer that the time will change and add time depending on how much is in the washer. That it’s normal to add time on big loads.
Tim R.
RANGE FRIGIDAIRE LFEF3054TFG Replaced main control and overlay. Checks ok.; pckd up 1 316419146 (OVERLAY ) and 1 5304508924 (CONTROL )
Tim R.
WASHER MAYTAG LAT8840BAW Locked up transmission. No repair.
Tim R.
REFRIG/SIDE-BY-S SAMSUNG RF25HMEDBBC/AA Replaced icemaker. Checks ok; pckd up 1 DA97-15217B (ICEMAKER )
Tim R.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTW "Replaced door switches. Checks ok; used 1 5304509459 (MICRO SWITCH), and 1 5304509460 (MICRO SWITCH) from stock"
Tim R.
DISHWASHER SAMSUNG DW80H9930US/AA "Checked unit over found that the supply line for the dishwasher was leaking, instructed customer to replace water line."
Shawn H.
REFRIG/SIDE-BY-S MAYTAG MFI2569VEM4 Installed all provided parts and ran diagnostics to test. All thermistors show good and are within spec for current temps. Advised customer unit would be back to normal temps within 24 hours.
Tim R.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAW04 Needs light customer to have son replace them. No repair.
Tim R.
DRYER SAMSUNG DVE45N5300F/A3 Replaced shorted heater. Checks ok. Could not re-install vent due to it being too short and the location of the dryer instructed customer to replace vent hose. Old vent hose was crushed; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
DRYER - ELECTRIC SAMSUNG DV5471AEP/XAA "Checked unit over found that the unit was continuously running. Reset and reprogrammed control, checks ok"
Steve M.
RANGE FRIGIDAIRE FFEF3054TSH Tested unit after 40 minutes of preheat. Found unit about 17 hotter than set temp. Installed a new temp probe. Unit operating properly. All elements cycling back n forth properly. ; used 1 316490003 (OVEN SENSOR) from stock
Steve M.
RANGE - ELECTRIC GENERAL ELECTRIC JB655FK3DS Clock assembly not working. Found loose neutral wire on control.Tested all functions of stove unit operating ok.
Steve M.
WASHER WHIRLPOOL WTW6600SG1 Installed new main board. Unit is now filling with water. Found tub drive seized. Removed agitator to break loose assembly. Any other issues will need to be paid for by homeowner.
Steve M.
MICROWAVE GE PEB7227AN1DD Installed new door latch. Unit is operating properly
Shawn H.
DRYER - ELECTRIC KENMORE 402.8903201 Upon arrival found unit would start but no heat. Removed front and checked thermal fuse. Thermal fuse is shorted open and wires to thermal fuse are damaged from heat. Unit needs thermal fuse and wires repaired. Thermostat and heater test good. Installed new thermal fuse and repaired wires. Ran unit to test. All ok. Heats fine now. ; used 1 DC96-00887C (BRACKET) from stock
Steve M.
REFRIGERATOR SAMSUNG RF24R7201SR/AA Installed new door.
Shaun S.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Shawn H.
DRYER - ELECTRIC LG DLE1310W Upon arrival found unit would run but shut down mid cycle. Checked over and found motor going into thermal overload. Unit would need drive motor. Customer wants to think on repair and will call in if they wish to proceed.
Kevin S.
DISHWASHER BOSCH SHEM3AY52N/24
Kevin S.
REFRIGERATOR KENMORE 106.5112221 "Replaced freezer door switch.''
Shawn H.
MICROWAVE GE JES2051DN4WW "Found unit plugged in and would run but no heat. Removed top and ran to test. Not getting voltage to hv transformer. All switches are good. HV transformer, magnetron, diode, thermal fuse, and capacitor are all good. Unit needs main control. Part is not available from GE. This unit is a non repairable. Advised customer to take unit back to Drexler Appliance where she purchased it and have it exchanged."
Shawn H.
WASHER GE GTW335ASN0WW Upon arrival found unit plugged in with no error codes. Ran unit through diagnostics test with no issues. Unit agitates and spins fine. Customer states that when it is slow to agitate it sounds like it’s dragging. Could not duplicate noise. Checked for firmware updates and updated system. Ran speed wash to test and it functions as it should.
Shaun S.
DISHWASHER GE GDT72055FOSS "Upon arrival found that unit has a lot of debris in water, customer running multiple clean cycles on unit with no help, tech inquiried about new spray arms and sump assm, lower spray arm on back order till end of January, an sump assm was NLA as of April of this year"
Shaun S.
RANGE LG LSD4913ST/00 "Upon arrival found that unit is operating normally with no issue, tech checked all burners and oven for proper ignition, unit checks ok upon techs departure"
Shaun S.
RANGE - ELECTRIC GENERAL ELECTRIC J SP2680W3AD "Removed and replaced bake element on unit along with new terminal block for left rear burner, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR HOTPOINT 1111 "Upon arrival found that unit has a drain that is froze over, tech cleared drain and all ice build up, ran and checked out unit checks ok---Model and serial number non legible please see quick pic for picture of tag"
Steve M.
WASHER MAYTAG MVWC555DW1 Loud clunk noise. ; saved tckt
Kevin M.
REFRIGERATOR GE TPX24SPBABS Unit need TSTAT that is NLA
Kevin S.
OVEN SAMSUNG FE-R300SB/XAA "Replaced bake element. Set unit to Bake 350F. Let unit preheat, had a baking stone set on middle rack and took temp with heat gun."
Tim R.
MICROWAVE GE JVM1850CH01 Checked unit over found shorted magnetron and control. Needs new mag and control due to no heat. Unit 15-20 years old white. In the kitchen. Microwave has to be removed to fix. ; rqstng P&A on 1 WB27X10370 (microwave magnetron) and 1 WB27X10603 (microwave control bo)
Tim R.
RANGE - ELECTRIC SAMSUNG NF59J3420SS/AA "Cook top light won’t go off. Please order following parts.; rqstng P&A on 2 DG44-01001A (BURNER SWITCH )s and 2 DG44-01008A (SWITCHES )s and 1 DG47-00043B(PW) (BURNER) and 1 DG47-00056A(PW) (BURNER), states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Installed new dye drier and recharged unit has a good frost pattern ; used 1 5303918358 (DRIER FILTER) from stock
Steve M.
RANGE SAMSUNG NX58J5600SG/AA Need new igniter and regulator; ordrd 1 DG94-00602A (IGNITER ) and 1 DG94-00933B (REGULATOR)
Kevin S.
WASHER SAMSUNG WF42H5200AP/A2 "Replaced door latch mechanism, and tested unit is locking ok. Door does latch and unit will lock properly."
Steve M.
REFRIGERATOR MAYTAG MFX2876DRH00 Unit not cooling properly. Defrost issue. Needs control; ordrd 1 W10864260 (cntrl-elec)
Steve M.
RANGE FRIGIDAIRE n/a Broiler is not lighting. Need igniter and selector switch; ordrng 1 5304493649 (OVEN SELECTOR ) and 1 5304506545 (ignitor)
Kevin M.
REFRIGERATOR WHIRLPOOL GC3PHEXNS00 Ice maker is locked up replaced IMk and checks ok; used 1 2198597 (ICE MAKER) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 IMk is leaking replaced IMk and checks ok; used 1 W10884390 (ICE MAKER) from stock
Steve M.
WASHER SAMSUNG WA56H9000AP/A2 Unit operating ok; ordrng 1 DC96-01703H (PRESSURE SENSOR (TS))
Shawn H.
RANGE FRIGIDAIRE LFGF3052TFA "Upon arrival found unit plugged in clock flashing. Set clock and set unit to bake to test. Unit ignites fine. Customer stated that when using the smaller burners the control resets. Ran left front burner and control reset as if it had a power failure. Removed back and inspected for shorted wires or loose connections. None found. No shorts to ground, gfci outlet is good. Ran unit and moved wires around switches and found switch shorting out causing power failure. Unit needs switch harness. ; ordrng 1 5304506556 (harness)"
Brad A.
WASHER WHIRLPOOL WTW5000DW1 Installed new washplate and hub kit. Unit is working properly.
Brad A.
WASHER MAYTAG MVWB865GW0 "Installed new stator, rotor, and gearcase. Unit is working properly."
Shaun S.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Found bucket frozen in place, customer to let unit thaw out and will return for repair ; saved tckt"
Kevin M.
REFRIGERATOR BO GENERAL ELECTRIC GFE28HMHCSS Install new fan motor and checks OK
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Upon arrival found ice maker stuck mid cycle. Ice maker has ice in it but won’t dump. Forced unit into cycle and mold heater isn’t warming to free cubes. Unit needs another ice maker. ; ordrng 1 241798233 (IMK(PW))
Steve M.
RANGE THERMADOR PRL486GDH/16 Heard sizzling noise. Removed cook top to find burnt control board due to mice. Both ovens do not work. Need both controls; ordrd 2 00709785 (MAIN BOARD)s
Brad A.
DRYER SAMSUNG DV400EWHDWR/AA "Found idler pulley squealing, Installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
OVEN GE PGS960BEL1TS "Installed igniter’s, unit is working properly."
Shaun S.
RANGE GE JB655SK4SS "Upon arrival found that customer was doing a self clean on oven and tech in able to make repairs due to unit being extremely hot, call will needs to be rescheduled ; saved tckt"
Shaun S.
DOUBLE WALL OVEN SAMSUNG NE59J7850WS/AA Pin connection on part provided was not correct on unit; saved tckt
Kevin S.
WASHER SAMSUNG WA50M7450AP/A4 "Upon arrival unit not draining. Unplugged unit for a few. Then put unit into a spin drain mode, unit drain pump is completely dead. ; ordrng 1 DC97-19289B (DRAIN PUMP)"
Kevin S.
REFRIGERATOR KITCHENAID WRV986FDEM00 " No noticeable frost buildup, evap fans are running. Customer stated never really noticed any issue with temps getting warm when it has been running. main control and power board issue. Customer has noticed issue with upper icemaker in the past they had currently kept it turned off. . ; rqstng P&A on 1 WPW10624574 (cntrl-elec POWER SUPPLY) and 1 WPW10675033 (cntrl-elec MAIN)"
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Not going into def and needs adp ; rqstng P&A on 1 W10698555 (cover) and 1 W10811365 (cntrl-elec) and 1 W10864518 (adapter)
Brad A.
REFRIGERATOR KITCHENAID WRV986FDEM00 "Found unit freezing up in the fresh food section. Ordered main control. Located in the kitchen, manufactured 10/2015; rqstng P&A on 1 WPW10675033 (cntrl-elec)"
Brad A.
REFRIGERATOR GENERAL ELECTRIC ETS22XBMBRWW "Found fresh food and freezer door gaskets not sealing properly, found unit not defrosting properly. Ordered gaskets, defrost heater and sensor. Located in the garage, manufactured 2002; rqstng P&A on 1 WR24X10076 (gasket ltm fz door) and 1 WR24X10077 (refrigerator fresh f) and 1 WR51X10038 (heater def asm) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10942P (board asm main contr)"
Brad A.
RANGE LG LRE3061ST "Found unit will not power on, ordered main control and user interface.; ordrng 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (DISPLAY/ USER INTERFACE)"
Tim R.
DRYER WHIRLPOOL TEDS840JQ2 Replaced shorted door switch. Checks ok; used 1 W10569603 (DOOR SWITCH) from stock
Tim R.
DRYER SAMSUNG DV48J7770EP/A2 "Replaced idler and rollers. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
Tim R.
DISHWASHER GE GDF610PMJ2ES Replaced parts listed. Checks ok
Tim R.
DISHWASHER GENERAL ELECTRIC GLD5664V00SS "Checked unit over found dishwasher not cleaning well. Unit filling with hot water, wash motor sounds strong and spraying water through both spray arms. Instructed customer on pod usage and dishwasher cleaning. Customer had silver wear rack blocking spray arms. Fixed rack. Checks ok."
Tim R.
REFRIGERATOR SAMSUNG RF28R7351SR/AA Replaced doors. Checks ok -
Tim R.
DISHWASHER MAYTAG MDB6769AWS1 Cleared error code indicating water not coming in at the correct temperature. Instructed customer to run warm water before start due to coming in really cold. Customer understands. Checks ok
Tim R.
DRYER - ELECTRIC LG DLEX347DV Cleaned out lint duck and installed new lint filter. Checks ok.
Tim R.
DISHWASHER HOTPOINT HDA2100V35CC Replaced door gasket. Checks ok
Tim R.
REFRIGERATOR KENMORE 795.775736 Replace water filter. Checks ok.
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Calya approved additional parts. Auger assembly. Installed new filter housing, ice bucket and auger motor assembly. Sealed ice room and took all pictures of updates and parts installed.; used 1 DA97-12540G (AUGER) from stock"
Steve M.
WASHER WHIRLPOOL WFW9150WW00 Unit not draining. Needs drain pump. Installed new drain pump. Unit running ok.
Steve M.
REFRIGERATOR LG LMXS30796D/00 Glass door not sealing properly. Removed and flipped door gasket. Unit sealing properly.
Steve M.
WASHER BOSCH WFMC1001UC/07 Unit won’t spin. Motor not receiving voltage from motor control. Drive motor windings not testing good. Black soot on motor. Recommend motor and control. 650+ on repair. Cust declined.
Steve M.
WASHER WHIRLPOOL WTW8900BC0 Installed parts listed. Unit running ok
Steve M.
RANGE - ELECTRIC WHIRLPOOL RF264LXSB1 Installed new infinite switch. Stove heating properly
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Defrosted unit and installed new control board with sensor
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Customer had ice jam from ice maker to the top of the ice container. Removed the ice build up thawed out and pulled out the water line. Cycl3d.
Steve G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer had additional issues with the refrigerator Tech had to install new ice dispenser motor cycled unit test OK
Steve G.
DISHWASHER WHIRLPOOL WDT780SAEM1 Install new lower spray arm
Shawn H.
WASHER AMANA NTW4601BQ1 Units is 4 years old in laundry room. Customer states that leak appears to be from the left rear. Removed back shield to check valves for leaks; none found. Inspected underside and no signs of leaks. Ran unit in diagnostics to fill machine. No signs of leaks from machine. Could not duplicate concern of leaking machine. Possible leak from plumbing lines but no leaks from machine.
Shawn H.
WASHER GE GTWN4250D0WS Unit is 6 years old in basement. Upon arrival found unit with water in tub still. Put unit into drain and spin cycle to test pump. Drain pump has voltage but not moving water. Vacuumed water from machine and removed pump. Found pump clogged with plastic pieces. Removed clog and ran to test. All ok. Unit drains fine and will get up to full speed in spin.
Shawn H.
WASHER SPEED QUEEN AWN432SP111TW01 Upon arrival customer stated that water flow on hot or cold was a trickle. Ran unit in regular cycle with small load setting. Water barely flows. Checked and found single handle shut off valve open half way. Opened valve and pressure increased. Showed customer. Ran unit in cycle to test for noises. Unit is nice and quiet. All ok.
Shawn H.
DISHWASHER BOSCH SHX4ATF5UC/21 Installed pump lid and ran to test. All ok.
Shawn H.
MICROWAVE MAYTAG MMV4205DS-1 Checked voltage at outlet and voltage is present on neutral and line. Outlet has an open neutral. Noise filter fuse is good. Voltage to line and neutral at noise filter board as well. Used appliance extension cord and ran unit to test. Unit powers up and heats fine. All functions work as they should. Issue is with outlet. Advised customer to have electrician check out.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR1821TW "Upon arrival found unit plugged in but not running. Checked temp setting and it’s at the recommended setting. Interior temps are above normal. Forced compressor on to verify function, all ok. Unit needs garage kit. Installed kit and ran to test. All ok. Advised customer that temps would be back to normal within 24 hours. ; used 1 5303918301 (GARAGE KIT) from stock"
Shawn H.
DRYER - ELECTRIC WHIRLPOOL LEQ9858PW1 "Unit is 13 years old. Upon arrival ran unit and found noise coming from the blower house. Removed blower housing and found pencil lodged in blower wheel causing noise. Removed pencil, reassembled and ran to test. All ok. No more noise."
Shaun S.
RANGE - ELECTRIC FRIGIDAIRE RBG-533N "Found that unit has a defective thermostat, contacted DAP part is NLA and has been since 2001"
Shaun S.
RANGE GE JGSP28WEK2WW "Removed and replaced igniter on unit, ran and checked out, unit checks ok"
Kevin M.
REFRIGERATOR WHIRLPOOL GI6SARXXF05 Motor on ice maker is locked up installed new ice maker
Kevin S.
DRYER ROPER RED4640YQ0 "Upon inspection of unit customer claims unit not heating. Removed back panel tested for continuity found thermostat, element and thermal cutoff are bad. ; used 1 279816 (THERMAL CUTOFF), 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
Kevin S.
RANGE GE JB870DF4BB "Replaced parts, tested all burners checked ok. Power burner each setting working properly."
Brad A.
RANGE FRIGIDAIRE FEFL79JCB "Installed new element, control, and overlay, unit checks ok."
Kevin M.
REFRIGERATOR MIDEA HD-663W Unit only has a partial frost pattern -
Kevin M.
REFRIGERATOR SAMSUNG RS265TDBP/AA Installed EVAP fan assy and checks ok
Brad A.
FREEZER FRIGIDAIRE FFFH17F2QWA Found thermostat not sending voltage to timer. Installed new thermostat. Unit checks ok.; used 1 5304523033 (THERMOSTAT /TS) from stock
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Installed new ice maker, ice bucket, main PCB, drain hose, bracket and clips. Unit checks ok."
Brad A.
RANGE-ELEC SAMSUNG n/a "Found main control board bad. Spoke to Rob, found household electric not pulling proper voltage. Customer wants to have electric checked before service on the range."
Kevin S.
REFRIGERATOR WHIRLPOOL WRS975SIDM00 "Replaced door, checked all functions,dispensed water and checked for any leaks. Unit checks ok."
Tim R.
WASHER WHIRLPOOL WTW7040DW0 "Checked unit over found leaking water from around outer tub seal. And super loud in spin. Needs inner and outer tub and transmission. Not worth repairing.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket), states that autho needed"
Tim R.
RANGE - GAS SAMSUNG NX58K9500WG/AA "Needs control box and fan. ; rqstng P&A on 1 DG31-00014F (CONVECTION FAN) and 1 DG94-02284A (CONTROL BOX), states that autho needed"
Tim R.
DISHWASHER GE GDF610PGJ2BB "Needs springs and ropes.; rqstng P&A on 2 WD01X10569 (cable asm)s and 2 WD03X20445 (spring)s, states that autho needed"
Steve G.
MICROWAVE OVEN LG LMV2031BD/00 Customer states that you do unit now has a vibration noise last time out replace cooling fan for the mag tube found a fan making noise re-ordering part as parts warranty but I also added fan blade; ordrng 1 1111PW (MAGTUBE COOLING FAN) and 1 2222 (FAN BLADE FOR MAGTUBE)
Tim R.
REFRIGERATOR WHIRLPOOL GC5SHAXVY01 "Needs auger motor and bin. ; rqstng P&A on 1 W10174538 (ice-contnr) and 1 W10822606 (motor), states that autho needed"
Shawn H.
DISHWASHER KITCHENAID KDPE234GPS0 Installed all provided parts and ran to test. Have voltage to wash motor but it will not move. Motor tests good but will not run. Unit needs wash motor assembly. ; ordrng 1 W11085683 (pump&motor)
Steve G.
WASHER SAMSUNG WF50K7500AV/a2 Customer states that the unit will not spin out. Found that the unit needs a complete tub job. Advised customer not to use the unit could cause the house to flood; rqstng P&A on 1 1111 (FRONT TUB) and 1 2222 (REAR TUB) and 1 3333 (SPIN BASKET ) and 1 4444 (SEAL BETWEEN TUBS) and 1 5555 (DOOR BOOT) and 1 6666 (STATOR ROTOR) and 1 7777 (ROTOR. )
Shaun S.
RANGE - ELECTRIC KENMORE 790.990131 "Upon arrival found that unit is in need of new right front burner and new front right infinite switch; ordrng 1 316239601 (switch, ifinite) and 1 316555800 (element)"
Kevin S.
FREEZER GENERAL ELECTRIC HHM5SMAWW Inspecting unit found crack in plastic control knob needs replaced. See sticky note.; ordrng 1 WR01X27823 (knob thermostat)
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NW9B Found door latch not closing properly. Ordered new latch.; ordrng 1 5304517277 (DOOR LATCH)
Shaun S.
WASHER FRIGIDAIRE LTF6700FS "Upon arrival found that unit needs new console panel and main board, along with new drain pump installed ; ordrng 1 134593300 (panel) and 1 134855506 (control board,pc) and 1 137221600 (pump)"
Shaun S.
WASHER SPEED QUEEN TE7000WN Upon arrival found that unit is in need of new tub cover and balance ring; ordrng 1 203968 (COVER) and 1 39837 (RING)
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 "Upon arrival customer had unit cold control set to recommended and freezer setting up to coldest. Took temp readings of only 44 in frig and around 18-20 in freezer, which is too warm. Evap fan is working, compressor is working and cooling. Suspect bad cold control.; ordrng 1 241537103 (control-temperatur)"
Brad A.
DISHWASHER GENERAL ELECTRIC GDF510PGD0BB Found leak at drain line. Found drain pump not draining properly. Ordered drain pump and drain line.; ordrng 1 WD24X10062 (drain hose) and 1 WD24X23016 (hose loop drain high) and 1 WD49X23779 (p1b wash pump/drain)
Brad A.
WASHER MAYTAG MVWC565FW0 "Found unit will not power on, found gearcase leaking oil, ordered control, gearcase, and hub. Located in the laundry room, manufactured 12/2016; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 1 W11116594 (cntrl-elec)"
Brad A.
WASHER LG WM2501HVA "100 deductible collected. Found rotor stripped, not spinning properly. Found heater assembly not heating water properly. Ordered rotor and heater assembly. Located in the laundry room. Manufactured 3/2010; rqstng P&A on 1 UNKNOWN (ROTOR)"
Tim R.
WASHER GE GTW220ACK5WW Replaced fill valve. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced water housing and couplers. Checks ok; used 3 PP0408W (1/4" X 1/4" COUPLER) from stock
Tim R.
DRYER KITCHENAID 417.821421 Replaced broken belt unit checks OK; used 1 134503600 (BELT) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 Leveled refrigerator so icemaker wouldn’t leak from the front when filling. Checks ok.
Tim R.
WASHER MAYTAG MVWX500BW0 Replaced actuator. Due to not cycling between spin and agitate. Checks ok; used 1 W10006355 (ACTUATOR) from stock
Tim R.
WASHER WHIRLPOOL WTW8040DW3 Fixed drain hose that was laying on the ground causing the unit to constantly fill. Checks ok
Tim R.
DISHWASHER SAMSUNG DW7933LRASR/AA Replaced parts listed. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Replaced icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
DRYER WHIRLPOOL WED49STBW1 Replaced thermal cut off due to intermittently heating. Checks ok; used 1 W10900067 (THERMAL CUT OFF) from stock
Tim R.
DISHWASHER BOSCH SHX4ATSSUC/21 Replaced door lock and straighten warped tub. Tested and unit checks ok. Floors were previously damaged by water.
Steve M.
DRYER SAMSUNG DVE50M7450W/A3 Unit not heating due to shorted heater. Installed new heater dryer running ok.; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced main control and fan. Checks ok
Steve M.
WASHER MAYTAG MVWX655DW1 Motor error. F7E6. Ran diagnostics. Unit checked ok. Performed harness check and motor windings check slightly high but within reason. Performed calibration. If problem persists order main control and 1/3 hp drive motor.
Steve M.
DISHWASHER KITCHEN AID KUDS30FXSS5 Top rack will not adjust due to broken rack supports. Installed new supports unit operating ok; used 1 W10712394 (ADJUSTERS) from stock
Steve M.
RANGE - GAS LG LDG4313ST/00 Installed new fan motor. Unit operating ok
Steve G.
REFRIGERATOR SAMSUNG RF26HFENDSR/AA 02 Customer states that the refrigerator section is not cooling.. Found that the unit is not going into defrost mode. If he wants repaired please pre-order the parts. Adv customer that one of the parts have to be ship in and will take 3 business days. Customer has to shut down unit by unplugging the unit 2 days prior to installing parts.
Steve G.
DRYER WHIRLPOOL GEQ9800PW2 Install new timer cycled unit test OK
Steve G.
DRYER WHIRLPOOL WED8300SW1 Installed new main board due to the error code given. Cycled unit ; took picture of the console before working on the unit. Cycled several times/Spoke to Deadra at warranty company gave autho for the job 348244639123
Steve G.
MICROWAVE OVEN ELECTROLUX EI30BM60MSB "Customer unit is not heating up at all customers unit is under warranty . Installed new door switches , main board and after talking to techline they advise to change out door"
Steve G.
REFRIGERATOR KITCHENAID KRFC704FBS00 Customer states that the freezer section was loud for a couple of days. The time of the service call the unit was not making any noise. Did not see any ice build up. Cycled unit several times and did not hear anything. Did take the steam to the lower fan motor to remove some ice ;build up.
Steve G.
DISHWASHER KENMORE 665.13963K015 Customer states that unit will not turn on. Found broken wire at the harness. Repaired wire cycled unit.
Steve G.
MICROWAVE OVEN ELECTROLUX EI30BM60MSB Installed new door switch and main board. Unit needed a door assy after talking to techline.
Shaun S.
DRYER - ELECTRIC MAYTAG MEDC300BW0 "Upon arrival found no issue with unit, unit is operating normally, went thru operation with customer even opened top portion to show customer how unit works and is made"
Kevin S.
DISHWASHER FRIGIDAIRE FGID2466QD1A "Upon inspection customer claims unit had leaked on left hand corner of door. When opening door found lefthand splash guard not in place and just laying flat. Showed customer right away before doing anything else, and explained as to what that does and how it should be in place. Re inserted splash shield and ran a quick wash. No leaks. Stopped unit to drain, dried everything and told customer im using silicone to help hold splash shield in place behind door seal and to keep an eye on that its in place. Unit checks ok."
Shaun S.
WASHER SAMSUNG WA456DRHDSU/AA "Upon arrival found that unit has a defective inner basket, basket is completely busted inside of unit see we quick pic Customer to call back if repairs are desired"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Removed and replaced parts on unit, ran and checked out ok"
Shaun S.
DRYER KENMORE 110.863708 Removed and replaced element check ok
Kevin S.
RANGE SAMSUNG NE59M4320SS/AA "Stopped in earlier, unit was warm, thought customer had recently been using unit cooktop. Told customer i would have to let it cool, ran next call and come back. Well unit is still hot though they werent using unit. unplugged unit, let cool down. Called lowes techline had me do some troubleshooting, told me i would need to replace main control, both cooktop wiring harness and main power burner. Gave me part numbers, called into lowes for autho they deemed it not cost effective for repair. Told customer Lowes will contact them in 2 business days."
Kevin M.
REFRIGERATOR LG LFXS28566M/01 Unit is working find has a loose connection
Tim R.
DISHWASHER GE GDF610PGJ2BB Checked unit over found customer only using light wash and no rinse aid. Instructed her to use normal wash with full loads and use rinse aid. Fixed wiring issue at motor. Checks ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Installed new EVAP fan motor old fan was intermittently working ; used 1 2315539 (EVAP FAN MOTOR) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Installed FZ fan assy error 21 told cust allow 24-48 hrs to get down to temp
Kevin M.
REFRIGERATOR SAMSUNG RFG237AABP/XAA Wiring internal is shorting out causing the unit to intermittently cool called AHS-DJ-putting into replacement Options
Kevin M.
REFRIGERATOR WHIRLPOOL ED5LHEXTD00 Installed parts listed and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL ET18PKXAN00 Unit is not repairable unit has slow refrigerant leak unit is An R12 system that is no longer available called AHSKim- auth#133KARL
Brad A.
OVEN LG LRE3023ST/00 "Installed new relay board, unit is working properly."
Brad A.
DRYER - ELECTRIC LG DLE5955G "Found wire connection to heating element loose, repaired wire connection, secured wire properly. Unit checks ok."
Brad A.
MICROWAVE KITCHEN AID KMHC319ESS-2 Found micro switch not closing properly. Installed new switch. Unit checks ok.; used 1 W10211974 (MICRO SWITCH) from stock
Brad A.
REFRIGERATOR WHIRLPOOL WRS321SDHZ Installed new door. Unit checks ok.
Brad A.
RANGE - ELECTRIC HOTPOINT RB755GT1WH Installed new right and left hinges. Unit is working properly.
Brad A.
DRYER WHIRLPOOL LER7620LW0 "Found door switch not closing properly, installed new switch. Unit checks ok.; used 1 WP3406107 (DOOR SWITCH) from stock"
Brad A.
RANGE - ELECTRIC FRIGIDAIRE FEF352FWA "Found bake element open, installed new element. Unit checks ok.; used 1 316075103 (BAKE ELEMENT) from stock"
Shaun S.
OVEN WHIRLPOOL RB270PXYQ0 Remove EOC board on unit to send off for repair
Kevin S.
WASHER BOSCH WFMC2201UC/06
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Unit has a sealed system leak not worth fixing
Tim R.
MICROWAVE GE JVM1430WA Checked unit over found that unit would not heat. Has a shorted mag and main control. Unit needs new magnetron and main control. Unit is 20 years old located in the kitchen over the range and it is white. Not worth repairing.; rqstng P&A on 1 WB27X10017 (magnetron) and 1 WB27X10766 (SMART BOARD )
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Freezer not cooling properly Unit has Freon leak. Appears from freezer evap-5 yrs pts and labor warranty under factory warranty ; ordrng 1 XXX (DYE DRIER) and 1 XXXX (FREEZER EVAPORATOR )
Steve M.
REFRIGERATOR-SID GENERAL ELECTRIC GSS23GMKKCES Unit not cooling. Compressor is locked up. Need comp and filter drier; ordrng 1 XXX (DYE DRIER) and 1 XXXX (COMPRESSOR)
Steve M.
WASHER WHIRLPOOL WTW6600SG1 "F68 F1. Pressure sensor error. Tubes are clear. Need main control.; ordrd 1 W10189966 (control assy,motor)"
Steve G.
DRYER LG DLEX3470W Found thermal fuse was blown installed new thermal fuse that is cleaned out cycled unit test OK; ordrng 1 6931EL3003DPWTS (THERMO FUSE )
Shaun S.
OVEN GENERAL ELECTRIC J KP270D1AD "Upon arrival found that upper oven has a defective bake element, burnt in half in several spots; ordrng 1 WB44X200 (bake unit 208v u.o.)"
Steve G.
REFRIGERATOR SAMSUNG RF260BEAEWW/AA 03 Customer states not getting any ice. Cycled ice maker and it would not cycle.; rqstng P&A on 1 1111 (LOWER ICE MAKER) and 1 2222 (MAIN BOARD)
Steve G.
COOKTOP GE PP9830DJ1BB Customer has one burner that is not turning on and the hot surface light is on. Unit is 16-18 years old. In the kitchen2 hrs on return; rqstng P&A on 1 GEWB24X10176 (SWITCH) and 1 GEWB30T10133 (LARGE FRONT RIGHT BURNER. )
Steve G.
REFRIGERATOR SAMSUNG RF4287HARS/XAA 01 Customer states that the unit is not making ice. And the display is not working either. ; rqstng P&A on 1 1111 (ICE MAKER) and 1 2222 (DISPLAY ASSY)
Shaun S.
RANGE GE JGSP28WEK2WW Found that unit has a bad igniter Anne to pick up part at DAP and drop off to tech in morning Please put back on schedule for tomm afternoon; ordrng 1 WB13T10045 (range oven igniter)
Shaun S.
RANGE KENMORE 790.942134 "Upon arrival found that oven will not heat, checked voltage, there is 240 and all elements check ok, unit needs new eoc and overlay; ordrng 1 316419141 (overlay) and 1 316557118 (clock/timer)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2311LBLA "Customer states unit is getting too cold in the fresh food side. Also no water or ice function. Upon checks found fresh food side down to 32-33 degrees, customer has control setting turned to 1 for warmest. Suspect control and damper not working properly. As for no water or ice the water filter is frozen in that section because of the temps and will need to be thawed out. Unit was purchased in 3-15 and has had multiple service calls on unit for various reasons apparently drain freeze and having door replaced etc. Explained to customer how everything works and to help with her drain to pull out unit and clean behind it more frequently. Called Lowes to discuss what all has been repaired on this, customer had stated that lowes may do a replacement. When talking with lowes they said they would wait for this autho for repair and make a decision then.; rqstng P&A on 1 242303001 (damper assy) and 1 A01078804 (control)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFFH20F2QWC "Customer claims on three different occasions unit wasnt cooling or running properly. Customer would turn up thermostat to colder setting and that seemed to kick on the unit and cool fine for a period of time. Suspect bad cold control. Removed evap cover checked make sure no blockages below even though unit was running and fan was cooling and air was coming out the top.. pulled out unit, checked by cycling defrost timer off and on, appears to be working ok. Gave estimate for repair, customer agreed. Collected service call fee.; ordrng 1 5304513033 (COLD CONTROL)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 EVAP fan is locked up; ordrng 1 242077705 (EVAP FAN)
Kevin S.
DISHWASHER GE GDF530PGMWW Cycled power off and on. Unit still says 49... asked customer if they possibly had other functions set or on different cycles adamant about not having done so. Went through all other cycles even the auto sense starts out at 110... no cycle nor any added function will display 1 hrs. ... or 60. There is delay function for 1-11hrs. Customer claims unit will run through cycle without issue. I started the 1hrs cycle and it continued to wash and countdown from 49 and down. Unit is washing and draining ok.
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBWW/AA "It has nothing to do with the IMk Water DISP dripping needs filter housing solenoid not opening and closing properly; rqstng P&A on 1 DA97-14365H (FILTER HOUSING), states that autho needed"
Brad A.
DRYER WHIRLPOOL WED7500GC0 "Found unit will not power on, proper voltage is coming into unit. Ordered main control and user interface.; ordrng 1 W11124266 (console) and 1 W11124284 (cntrl-elec)"
Tim R.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Checked unit over found that water had leaked down into the ice bucket from previous issues. Cleared out frozen water and ice. Tested ice bucket unit dispensed crushed and cubed ice with no issues unit was not leaking water. Issue was with dispenser.
Steve G.
WASHER LG WM8100HVA
Tim R.
WASHER HAIER COULDN’T FIND. Reinstalled agitator. Checks ok. Part of bolt was broken off in transmission. Put lock tight on bolt and reinstalled
Tim R.
REFRIGERATOR GE GSCS3PGXGFSS Checked unit over found that the refrigerator had low water pressure going to the refrigerator potentially due to copper shut off not opening all the way. Cleared out hard water build up in valve. Checks ok.
Tim R.
DISHWASHER WHIRLPOOL WDT720PADB2 Replaced leaking water valve. Checks ok.; used 1 W10327249 (WATER VALVE) from stock
Tim R.
WASHER KENMORE 110.459964 Checked unit over found drum had came loose from the mounts.. Moved dryer and disassembled washer and and reinstalled drum springs. Checks ok.
Tim R.
DRYER - ELECTRIC SAMSUNG DV50FA6EVW/A2 Replaced idler due to squealing noise after a few loads. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
RANGE KENMORE 790.7061321 Checked unit over found no power going to ignitor. Needs control. No repair due to cost.
Tim R.
DRYER SAMSUNG DV50AH8600EV/A3 "Replaced roller and idler. Checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
Tim R.
RANGE - ELECTRIC GE JPP72SM2SS Replace shorted door switch. Checks ok; used 1 WB24X10204 (MICRO SWITCH) from stock
Tim R.
RANGE FRIGIDAIRE LFEF3017LBD Checked unit over found no damage on the inside of the oven and the oven was heating up properly. Customer had fire inside of oven when running south clean but no issues of damage. Checks OK
Tim R.
WASHER SAMSUNG WA45M7050AW/A4 No issues or error codes. Unit checks ok