Service History 81 - Authorized Service

We serviced a

GENERAL ELECTRIC RANGE

Model CES750P2MS1

Near Maineville, Ohio 45039

Sam

Job Details: 09/19/2025

Inspected the unit and provided the correct information to the customer regarding the customization kits that they received. Customer did not receive the correct range or dishwasher customization kit. Provided the correct kit numbers to the customer and they are going to go back in to talk to Home Depot about getting the correct ones shipped to them.

We serviced a

LG DISHWASHER

Model LDTS5552S

Near Mason, Ohio 45040

Sam

Job Details: 09/19/2025

"Inspected the unit. Customer advised of an error code AE. Reset the unit and found the lower sprayarm had come off along with broken glass by the filter. Cleared filter and reinstalled sprayarm. Ran multiple test cycles, all checks ok."

We serviced a

LG WASHTOWER

Model WKG101HVA

Near Mason, Ohio 45040

Sam

Job Details: 09/19/2025

Inspected the unit. Customer noticed an abnormal buzzing noise from the unit that went away a few days later. Unit is functioning properly now.

We serviced a

SAMSUNG DISHWASHER

Model DW80CG5450SR/AA

Near Lebanon, Ohio 45036

Sam

Job Details: 09/19/2025

"Inspected the unit and found the customers getting a 4C error code, which can be caused by insufficient water, sub, or blockage in the filter. Ran three test cycles and found good water pressure on all three cycles. Found gunk buildup and blockage in the filter system. Spoke with the customer regarding detergent usage and they arent using any type of dawn dish soap in their detergent. Provided information to the customer and recommended they continue to use the unit and notify their warranty if the issue returns."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS00

Near Yorkshire, Ohio 45388

Kirby

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS287DAF1

Near Versailles, Ohio 45380

Kirby

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

GE REFRIGERATOR

Model GNE27JYMFFS

Near Versailles, Ohio 45380

Kirby

Job Details: 09/19/2025

Removed and replaced evaporator fan motor. Everything is working properly now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF30HBEDBSR/AA

Near Fairborn, Ohio 45324

Kevin

Job Details: 09/19/2025

Found shorted wiring going into cabinet not allowing unit to defrost non repairable called AHS spoke Charisse to autho#186CCII

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WBD

Near Wright-Patterson Air Force Base, Ohio 45433

Kevin

Job Details: 09/19/2025

Installed new compressor and recharged unit

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSC2333ASE

Near Piqua, Ohio 45356

Kevin

Job Details: 09/19/2025

Installed wiring and defrost heater and control board and reset unit

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AFA

Near Troy, Ohio 45373

Kellen

Job Details: 09/19/2025

"Inspected the unit and found a piece of styrofoam from factory lodged in the damper door, causing the fresh food section to freeze. Removed Styrofoam. Customer will need to put the unit through a 24 hour defrost to thaw out what was not supposed to be frozen."

We serviced a

GE DRYER

Model PTD70EBST0WS

Near Tipp City, Ohio 45371

Kellen

Job Details: 09/19/2025

Inspected the unit and found everything functioning as it should from factory. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26F4CW0

Near Englewood, Ohio 45322

Kellen

Job Details: 09/19/2025

Inspected the unit and found a failed sealed system. Customer declined repair

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4314AB0A

Near Clayton, Ohio 45315

Kellen

Job Details: 09/19/2025

Ran unit through diagnostics. There are no error codes. Everything is functional and is working exactly how it should from factory. Customer stated that they were having residue left on their clear glass dishes. Customer has never used rinse aid. Or any kind of cleaning product in their dishwasher since theyve owned it. I advised to use rinse aid. And to use a cleaning agent to clean out the sump system once a month in order to cut down on residue leftover. Unit itself checks OK

We serviced a

LG REFRIGERATOR

Model LS27T3230S/00

Near West Milton, Ohio 45383

Kellen

Job Details: 09/19/2025

"Inspected the unit and found that when I ran the icemaker through a cycle it functioned as it should and filled with water. At this point, we will need to monitor the unit for ice production after icemaker reset. All checked OK"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WFW5605MW1

Near Arcanum, Ohio 45304

Kellen

Job Details: 09/19/2025

Installed part. All checks OK

We serviced a

WHIRLPOOL OVEN

Model WFES5030RS0

Near Greenville, Ohio 45331

Kellen

Job Details: 09/19/2025

"Upon arrival, customer complained of the metal on the cooktop at the top of the door getting too hot during bake. Ran unit through a series of tests. Found the convection fan running. Found both the bake and broil element functioning as they should. Unit is holding temperature upon a preheat. Cooling fan is functioning as it should and venting correctly. Everything is functioning as it should from a factory metal at top of door on cooktop does in fact get hot. But this is an engineering issue and has nothing to do with the functionality of how this unit in particular was created to run. All checks OK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VFB

Near Dayton, Ohio 45405

David R.

Job Details: 09/19/2025

Checked out the unit and the customer had the refrigerator unplugged and plugged it up yesterday and the unit started cooling again but before she stated that several days went by with it not cooling and not running. Installed a new defrost timer. Checks OK; used 1 5304526183 (DEFROST TIMER) from stock

We serviced a

KENMORE DISHWASHER

Model 665.13123K701

Near Dayton, Ohio 45415

David R.

Job Details: 09/19/2025

Checked out the unit and found the unit was not draining. Removed the drain line and cleaned out a lot of debris inside the drain line and also made adjustments to the door to make sure it was closing properly. Checks OK

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dayton, Ohio 45426

David R.

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33EASK0WW

Near Dayton, Ohio 45415

David R.

Job Details: 09/19/2025

"Checked out the unit and found that the hidden element wire was broken on the unit and not allowing it to heat. Disassembled the unit and repaired the heating element wire. Also replaced the door switch due to the switch getting stuck. And replace the dryer timer knob due to a crack and not advancing timer. Checks OK; used 1 WE04X28977 (SWITCH(TS), and 1 WE01X24552 (KNOB(TS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Dayton, Ohio 45415

David R.

Job Details: 09/19/2025

Checked out the unit and they had a new filter and went installing the new filter would not seal properly and leak water out of the bottom. Put in the old filter and the old filter sealed up properly. Customer got the filter from Lowes and we advise them to make sure they reach out to Whirlpool to get a filter from the manufacturing company. Checks OK

We serviced a

WHIRLPOOL WASHER

Model WTW5000dw1

Near Dayton, Ohio 45415

David R.

Job Details: 09/19/2025

Checked out the unit and found that the drive hub was faulty and was not shifting properly. Advise the customer of the cost of the repair due to also needing an agitator. Customer did not want to to proceed further due to the cost and how old the appliance was. Checks OK

We serviced a

WHIRLPOOL KITCHEN

Model WFE550S0HZ1

Near Englewood, Ohio 45322

David R.

Job Details: 09/19/2025

Installed the new parts and ran a test cycle. Checks OK

We serviced a

GE DISHWASHER

Model CDT858P4VW2

Near Brookville, Ohio 45309

David R.

Job Details: 09/19/2025

"Checked over the unit and found an opening. The door was making a popping noise. Pulled the unit for and remove the door and make sure the door trim was installed properly and nothing was catching. Reinstalled the door and checked several times. No more popping in the door, checks OK"

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model GRFG2353AF2

Near Lewisburg, Ohio 45338

David R.

Job Details: 09/19/2025

Checked out the unit and found that the waterline going into the icemaker was leaking at the back of the unit and the waterline had a small crack in it. Repaired the waterline and tried running a test cycle. Checks OK

We serviced a

THERMADOR RANGE

Model PRG364WDG/09

Near Lewisburg, Ohio 45338

David R.

Job Details: 09/19/2025

"Checked out the unit and customer stated they were cooking a lot of food and had the oven going with two burners on the top when they tried starting a third burner, the flame would light, but then the flame would be very weak and then go out, and they could only run two burners at the same time when the oven was going. Checked out the unit and the unit was operating as normal and all burners worked along with the oven portion. Advised customer that if issue returns get a video of what is happening."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Brookville, Ohio 45309

David R.

Job Details: 09/19/2025

Checked out the unit and found a faulty door lock. Replaced door lock and ran a test cycle. Checks ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

GE HOME LAUNDRY - E

Model GUD27ESSM1WW

Near New Lebanon, Ohio 45345

David R.

Job Details: 09/19/2025

Checked out the unit and found on the initial spin up is causing a slow drag and squeaking noise. Replaced the belt and ran a test cycle. Checks OK; used 1 WH01X27538 (BELT(TS) from stock

We serviced a

MAYTAG LAUNDRY

Model MVW4505MW0

Near New Lebanon, Ohio 45345

David R.

Job Details: 09/19/2025

"Checked out the unit and found that the unit would not start a cycle. Checked for error codes and found a door lock error code along with a flood sensor. Error code. Checked the drain pump and found the wires going to the drain pump were damaged and when wiggling the wires, the drain pump would kick in. Repaired the drain pump wires and ran a test cycle. Check OK"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Greenville, Ohio 45331

Amber

Job Details: 09/19/2025

Installed new parts. All checks ok.

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS175TW01

Near Arcanum, Ohio 45304

Amber

Job Details: 09/19/2025

Inspected unit and found the unit not heating at all. Found heating element coil broken. Replaced element. All checks ok. ; used 1 964P3 (ELEMENT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VBB

Near Troy, Ohio 45373

Amber

Job Details: 09/19/2025

Inspected unit and found the unit not cooling properly. Found freezer with large amount of ice buildup blocking air lines. Found the defrost timer stuck running and would not rotate into defrost. Replaced timer. All checks ok. ; used 1 5304526183 (DEFROST TIMER) from stock

We serviced a

GE DISHWASHER

Model CDT858P3V1D1

Near Troy, Ohio 45373

Amber

Job Details: 09/19/2025

Returned to customer to take pictures of damage on dishwasher.

We serviced a

SAMSUNG WASHER

Model WF330ANW/XAA-01

Near Troy, Ohio 45373

Amber

Job Details: 09/19/2025

"Inspected unit and found drum completely broken off from trunion. Found inner drum rubbing against outer drum. Unit could not spin due to this and gave 3E error code. Called customer and explained what was going on."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VBE

Near Piqua, Ohio 45356

Amber

Job Details: 09/19/2025

Installed new parts. All checks ok.

We serviced a

SAMSUNG WASHER

Model WA54R7600AC/US

Near Dayton, Ohio 45415

Tim

Job Details: 09/19/2025

Unit is leaking water out of the hose from the tub to the drain pump.; rqstng P&A on 1 DC97-17345B (Drain tub hose)

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model GDT535PSR6SS

Near Dayton, Ohio 45404

Tim

Job Details: 09/19/2025

Replaced melted spray arm. Checks OK; ordrng 1 WD22X27724(Spray arm)

We serviced a

GE COOKTOP

Model GRF600AV1SS

Near West Chester Township, Ohio 45069

Sam

Job Details: 09/19/2025

"Burners are not heating again. Spoke and messaged the customer and ordering parts. ; ordrng 1 WB30X49746pw (Burner) and 1 WB30X47328pw (Burner) and 2 WB24X25013pw (Switch)s, states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF03

Near Sidney, Ohio 45365

Kirby

Job Details: 09/19/2025

Inspected the refrigerator found normal temperatures in the fresh food section 37? freezer section During service call was 15? customer states high temp alarms randomly and temperatures inside freezer warm up. Ran diagnostics checked components and sensors. Everything was operating properly. ; ordrng 1 5304538962 (Control board) and 1 5304529572 (Ui display) and 1 5304529567 (Drawer ui display)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRFS2883AF3

Near Urbana, Ohio 43078

Kevin

Job Details: 09/19/2025

Wiring broke on the inverter brd ordered new inverter brd; ordrng 1 5304531729 (Inverter brd)

We serviced a

LG HOME COOKING - E

Model LWC3063ST/00

Near Troy, Ohio 45373

Kellen

Job Details: 09/19/2025

Installed parts. And found that one of the parts ordered did not house the other parts that came with it. Ordering parts. ; ordrng 1 MJH62133901 (Supporting piece) and 1 EAJ62608103 (Vfd) and 1 MAZ41753502 (Racket) and 1 EBR82089402 (Pcb)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AFE

Near Tipp City, Ohio 45371

Kellen

Job Details: 09/19/2025

Inspected the unit and found a failed auger coupler ordering part; ordrng 1 241726501 (Auger coupler)

We serviced a

LG DISHWASHER

Model LDP6810BD

Near Arcanum, Ohio 45304

Kellen

Job Details: 09/19/2025

Inspected the unit and found a failed spray arm. Ordering part.; ordrng 1 AGB73932401 (Spray arm)

We serviced a

SAMSUNG RANGE

Model NE63T8711SS/AA

Near Dayton, Ohio 45426

David R.

Job Details: 09/19/2025

Checked out the unit and found that the front glass on the oven was broken. Customer stated that an object fell from the top shelf and landed and bounce into the oven door shattering the glass. The oven would need both glass and outer door ; ordrng 1 DG64-00092B (Inner glass) and 1 DG94-03595A (Outer glass)

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS01

Near Moraine, Ohio 45439

Tim

Job Details: 09/18/2025

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE HOME COOKING - E

Model PCWM3080AFD

Near Dayton, Ohio 45419

Tim

Job Details: 09/18/2025

"Disassembled unit and replaced all parts. Unit heated up and then stopped heating and started tripping the breaker. I checked the junction box and all the wiring. Everything looks good, but as soon as the oven was turned on, it would trip the breaker. I informed the customer at this point we would have to order all new control boards and potentially a wiring harness. He is going to reach out to Frigidaire because this unit has never worked since day one correctly."

We serviced a

GE WASHER

Model PTW605BSR1WS

Near Dayton, Ohio 45403

Tim

Job Details: 09/18/2025

Unit is working as designed and all noises are normal.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WWE

Near Dayton, Ohio 45432

Tim

Job Details: 09/18/2025

Replaced defrost timer because unit was not advancing through the cycle. Unit checks OK; used 1 5304526183 (DEFROST TIMER) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323ASD

Near Beavercreek, Ohio 45430

Tim

Job Details: 09/18/2025

Replaced parts listed. Checks OK

We serviced a

WHIRLPOOL HOME LAUNDRY - E

Model WTW4957PW0

Near Dayton, Ohio 45440

Tim

Job Details: 09/18/2025

Unit has shorted control board. Part is on back order with no eta. Unit going into options.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Centerville, Ohio 45459

Tim

Job Details: 09/18/2025

"Reset control board and cleared pressure switch ran through diagnostics and everything is functioning properly started cycle units functioning and working as designed now. If this does have further issues, we will need a control board."

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Bellbrook, Ohio 45305

Tim

Job Details: 09/18/2025

Unit throwing code f3 e1 for pressure switch error. Reset control and recalibrated unit. Check ok

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Dayton, Ohio 45458

Tim

Job Details: 09/18/2025

Checked unit over found that the dryer was functioning. It was heating properly inventing properly. Found the vents going up and out of the house were restricted this was causing long dry exterior vents. Need to be cleaned out.

We serviced a

BOSCH WALL OVEN COMBO

Model HBL5451UC/08

Near Centerville, Ohio 45458

Tim

Job Details: 09/18/2025

Calibrated oven temperatures and instructed customer on usage checks OK

We serviced a

LG DRYER

Model DLEX4200B

Near Miamisburg, Ohio 45342

Tim

Job Details: 09/18/2025

Fixed door checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WWD

Near Dayton, Ohio 45459

Tim

Job Details: 09/18/2025

Replace defrost timer. Checks OK ; used 1 5304526183 (DEFROST TIMER) from stock

We serviced a

GE REFRIGERATOR

Model NA

Near Waynesville, Ohio 45068

Sam

Job Details: 09/18/2025

Installed parts listed, all checked good

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lebanon, Ohio 45036

Sam

Job Details: 09/18/2025

"Inspected the unit and found a faulty fuse heater. Replaced. All checks ok. ; used 1 279838 (ELEMENT), and 1 279816 (FUSE) from stock"

We serviced a

LG WASHER-DRYER COM

Model WM6998HBA

Near Lebanon, Ohio 45036

Sam

Job Details: 09/18/2025

Installed parts listed, all checked good

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Springboro, Ohio 45066

Sam

Job Details: 09/18/2025

"Inspected the unit and found the control and panel damaged from an electric short. Unit needs a new control, panel, inner door panel, heater, lower tub gasket, door gasket and tub. Unit is 17 years old and located in the kitchen. Called AHS and advised of issues. Not a recommended repair. AHS to contact the customer concerning replacment options. Auth 100SATM"

We serviced a

WHIRLPOOL DRYER

Model WED6605MW0

Near Washington Township, Ohio 45458

Sam

Job Details: 09/18/2025

Inspected the unit and found a blockage in the dryer ventline to the exterior. Found an error code for airflow. Ran an airflow quality test and found less than 10% to the exterior. Photos attached. Recommended the customer have the ventline cleared.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Dayton, Ohio 45458

Sam

Job Details: 09/18/2025

Installed part. All checks ok.

We serviced a

GE DRYER

Model PTD60EBPRDG

Near Dayton, Ohio 45449

Sam

Job Details: 09/18/2025

Inspected the unit and found a wire harness disconnected. Reconnected the harness and ran a test cycle. Unit is now heating without issues. All check OK.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VS8

Near Lima, Ohio 45806

Kirby

Job Details: 09/18/2025

Removed and replaced refrigerator door. Checked good

We serviced a

WHIRLPOOL DRYER

Model WED4900XW0

Near Lima, Ohio 45804

Kirby

Job Details: 09/18/2025

Customer wanted dryer leveled. Leveled dryer everything is working fine

We serviced a

MAYTAG LAUNDRY CENTER

Model MED5630HC2

Near Lima, Ohio 45801

Kirby

Job Details: 09/18/2025

"Replaced all rollers, drive motor, belt, idler pulley and blower wheel. Ran a test cycle, no noises found and has good heat."

We serviced a

LG HOME LAUNDRY - E

Model DLEX4200B

Near Lima, Ohio 45801

Kirby

Job Details: 09/18/2025

Removed and replaced defective terminal block. Ran a test cycle. Unit is heating and functioning properly.

We serviced a

MAYTAG WASHER

Model MVW5430PBK1

Near Lima, Ohio 45801

Kirby

Job Details: 09/18/2025

"Inspected, they wash the machine and found the lid lock defective. Called warranty company for authorization authorization was approved to replace lid lock. Calibrated washer and ran a test cycle. Everything is operating properly. used 1 W11670519 (LOCK-LID) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF26XAERS

Near Lima, Ohio 45805

Kirby

Job Details: 09/18/2025

Inspected the refrigerator and found the drain line frozen in the refrigerator section stained ice and cleared blockages reassembled all interior drawers. Everything is operating properly.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Englewood, Ohio 45322

Kellen

Job Details: 09/18/2025

Installed part. All checks ok

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/09

Near Dayton, Ohio 45424

Kellen

Job Details: 09/18/2025

Inspected the unit and found everything functioning as it should from factory. All checks OK

We serviced a

BOSCH DISHWASHER

Model SHX78DM5N/01

Near Tipp City, Ohio 45371

Kellen

Job Details: 09/18/2025

Inspected the unit and found that it was in need of a hard reset. Reset control. Ran a test cycle. All checks OK

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Tipp City, Ohio 45371

Kellen

Job Details: 09/18/2025

Installed parts listed, all checked good

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model GDP670SYV1FS

Near Tipp City, Ohio 45371

Kellen

Job Details: 09/18/2025

Installed part. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AWD

Near Troy, Ohio 45373

Kellen

Job Details: 09/18/2025

Inspected the unit and found that the damper was stuck shut to the fridge section. Made necessary adjustments. All checks OK

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model JBS86SP6SS

Near Piqua, Ohio 45356

Kellen

Job Details: 09/18/2025

Inspected the unit and found a fail infinite switch. Replaced switch with truck stock. Ran a test cycle. All checks OK ; used 1 WB24X25013 (SWITCH) from stock

We serviced a

LG WASHER

Model WT7300CW

Near Piqua, Ohio 45356

Kellen

Job Details: 09/18/2025

Inspected the unit and found a failed control/user interface. Customer declined repair.

We serviced a

WHIRLPOOL RANGE

Model FF377PE60

Near Greenville, Ohio 45331

Kellen

Job Details: 09/18/2025

Inspected the unit and found door and control needed recalibrated. Made necessary recalibrations. Ran a test cycle. All checks ok

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW5100HC3

Near Greenville, Ohio 45331

Kellen

Job Details: 09/18/2025

Inspected the unit and found a failed actuator. Replaced with truck stock. Ran a test calibration. All checks OK ; used 1 W11481722 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Dayton, Ohio 45417

David R.

Job Details: 09/18/2025

"Checked out the unit and found the lid was slightly warped and when closing the lid, the lid lock would not engage all the way. Adjusted the lid and advised a customer when closing the lid just make sure they're applying a little pressure when closing the lid. Check OK"

We serviced a

LG REFRIGERATOR

Model LRMDC2306S/02

Near Germantown, Ohio 45327

David R.

Job Details: 09/18/2025

"Check out the unit and customer said that the icemaker was not working and she was also getting a knocking noise from inside the unit. Checked out the icemaker and found the icemaker not cycling, removed the icemaker and reset the icemaker along with the thermostat. Upon reinstalling the icemaker, found the icemaker, making a popping noise which is causing the knocking they are hearing. Advised the customer to give it 24 hours to see if the icemaker actually freezes and dump the ice. Checks OK"

We serviced a

LG DISHWASHER

Model LDFN4542S.ASSESNA

Near Germantown, Ohio 45327

David R.

Job Details: 09/18/2025

Checked out the unit and found water is leaking out of the front of it due to the unit being tilted forwards and not leveled properly, causing the unit to leak water out of the front. Leveled the unit properly. Checks OK

We serviced a

WHIRLPOOL DRYER

Model WED9400SW0

Near Middletown, Ohio 45005

David R.

Job Details: 09/18/2025

Checked out the unit and found that the heating element was faulty. Disassembled the unit and installed a new heating element and ran a test cycle. Checks OK; used 1 8544771 (ELEMENT) from stock

We serviced a

BOSCH DISHWASHER

Model SHX68P55UC/09

Near Eaton, Ohio 45320

David R.

Job Details: 09/18/2025

Checked out the unit and found water at the bottom of the dishwasher calls in the flood sensor to activate. Cleaned up all the water and ran several test cycles and found no leaks coming from the heat pump drain pump or the water valve. Tightened up the water valve lines along with the drain pump lines. Also installed a high loop in the dishwasher to prevent water from draining back into the unit unit. Checks OK

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ97HSPV0DS

Near West Alexandria, Ohio 45381

David R.

Job Details: 09/18/2025

Checked out the unit and customer stated that a lot of length was building up on the inside of the unit. Remove the filter and advise the customer on how to clean the filter to make sure it has proper airflow. Ran a diagnostic cycle and the unit completed the cycle. Conversations also advise the customer to make sure they dilute their fabric softener and detergent due to it being too thick and not draining out of the dispenser. Check OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA-12

Near Versailles, Ohio 45380

Amber

Job Details: 09/18/2025

Installed new parts. All checks ok.

We serviced a

SPEED QUEEN DRYER

Model ADEE9RYS177TW01

Near Bradford, Ohio 45308

Amber

Job Details: 09/18/2025

Installed new parts. All checks ok.

We serviced a

SAMSUNG WASHER

Model WF45B6300AP/US

Near Dayton, Ohio 45432

Tim

Job Details: 09/18/2025

Unit needs new tub assembly along with door boot and suspension rods. Unit also needs drain pump due to debris getting down inside of it and breaking the impeller.; rqstng P&A on 1 DC97-20621A (Drain pump) and 4 DC66-00470D (Shocks)s and 1 DC64-03788A (Door boot) and 1 DC97-21466A (Front tub) and 1 DC97-21594C (Rear tub) and 1 DC97-21456D (Spin basket)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Waynesville, Ohio 45068

Sam

Job Details: 09/18/2025

Faulty suspension. Ordering part. ; ordrng 1 W11226784 (Suspension) and 1 W11429620 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Miamisburg, Ohio 45342

Sam

Job Details: 09/18/2025

Found the control not responding and an abnormal noise. Ordering parts. ; ordrng 1 W11608056 (Control) and 1 W10721967 (Clutch) and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Miamisburg, Ohio 45342

Sam

Job Details: 09/18/2025

Inspected the unit and found a faulty control. Ordering part. ; ordrng 1 W11742939 (Control) and 1 W11513248 (Latch assembly)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS22KGNDRWW

Near Lima, Ohio 45801

Kirby

Job Details: 09/18/2025

Inspected the refrigerator and found normal temps FF 34-37deg FZ 1-4deg. Was unable to get unit to flicker lights. Checked all molex connections and found all terminals secure. Customer states when they adjust the temperature in the refrigerator temperature does not change. This could be indication of a faulty control board as well as the unit losing cool possibly going into defrost cycle and not recovering causing high temperatures. ; ordrng 1 WR55X43825 (MAIN CONTROL BOARD) and 1 WR55X31113 (DEFROST HEATER AND HARNESS) and 1 WR49X37585 (Overload relay) and 1 WR55X33686 (Capacitor) and 1 WR55X31301 (Component harness) and 1 WR17X31476 (Condenser fan)

We serviced a

LG REFRIGERATOR

Model LP18S2100S/00

Near Lima, Ohio 45801

Kirby

Job Details: 09/18/2025

Inspected the refrigerator and found the drip tray and drain too broken. Gave customer a rough estimate. ; ordrng 1 AJP76406201 (Drip tray) and 1 5251JA3004N (Drain tube)

We serviced a

LG DISHWASHER

Model LDTH7972S.ASSESNA

Near Lima, Ohio 45806

Kirby

Job Details: 09/18/2025

"Inspected the dishwasher and found the right top rail binding, not allowing the rack to slide in properly and randomly cause water leaking. Per Service bulletin, ordering guide rails.; ordrng 1 AHC73575009 (Left upper guide rail) and 1 AHC73575002 (Right guide rail)"

We serviced a

SAMSUNG RANGE

Model NX60A6111S

Near Lima, Ohio 45807

Kirby

Job Details: 09/18/2025

Inspected the range customer showed me a video of the display pixels going out then the playing zeros indicating a fault between the UI display and main control board. Customer also states sometimes it will not heat. ; ordrng 1 DG92-01232C (ASSY PBA MODULE-DISPLAY) and 1 DG94-04041D (ASSY PCB)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Lima, Ohio 45805

Kirby

Job Details: 09/18/2025

"Inspected dishwasher and found the drain pump not operational. Brand diagnostic testing found f9e1 drain pop error.; ordrng 1 W11416362 (MOTOR, WASH W/ SUMP (MO45)) and 1 W11412291 (PUMP-DRAIN) and 1 W11629912 (CNTRL-ELEC) and 1 W11622505 (CONSOLE)"

We serviced a

LG HOME LAUNDRY - E

Model WM6998HBA

Near Dayton, Ohio 45424

Kellen

Job Details: 09/18/2025

Inspected the unit and found a completely gummed up system with lint and other debris. Causing the electronics to short out and the heat system to fail. Unit will need a complete rebuild in order to restore it to adequate functionality. Ordering parts. ; ordrng 1 AHA75693454 (Pump) and 1 EBR38539211 (Pcb main) and 1 EBR38539404 (Inverter) and 1 AJQ74873963 (Tub assembly) and 1 6501ED2002L (Sensor) and 1 ACV72909506 (Damper assembly) and 1 AJB73816028 (Stator) and 1 AHL72914410 (Rotor) and 1 ADJ75622509 (Duct assembly) and 1 EBR38539206 (Pcb) and 1 EBR33166415 (Pcb main) and 1 EBR38539502 (Power board) and 1 AEZ75998311 (Ui)

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070AP

Near Franklin, Ohio 45005

David R.

Job Details: 09/18/2025

Checked out the unit and found when trying to run a cycle. The unit is not responding and wont start cycles. Reset the control board and check the water valve to make sure it was getting water. Tried running more test cycles and the unit would not respond properly.; saved tckt

We serviced a

GENERAL ELECTRIC RANGE

Model GRF500PV1SS

Near Middletown, Ohio 45005

David R.

Job Details: 09/18/2025

Checked out the unit and found that the front left burner went turning the switch on would not get hot but the cooktop light would come on. Checked the back of the unit and the switch had no burn marks or indicator marks that it was faulty. Ordering parts.; ordrng 1 WB24X37345 (Infinite switch) and 1 WB30X47333 (Burner)

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