Local Reviews
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Kevin S.
REFRIGERATOR SAMSUNG RF260BEAEWW/AA "Upon arrival took temps of frig was around 50F and freezer has been working ok and making ice at 01F. Put unit into diagnostics gave a error 22 code for refrigerator fan. Removed evap fan cover found ice build up blocking fan from circulating. Steamed out properly. Plugged back in unit and put on power cool. Fan is running, compressor and unit is now cooling told customer to keep an eye on next 24 to 48 hrs. Unit checks ok. Pics attached."
Kevin S.
RANGE - GAS GE CGS990SET3SS "Replaced parts, checked made sure oven ignited and was heating up. Unit checks ok, told customer may have a smell at first having put on that new heat shield."
Kevin S.
MICROWAVE FRIGIDAIRE FGMV176NTF "Replaced switches and fuse. Tested quickly before mounting. Mounted unit, again tested heating cup of water for 1 minute. Checked light and blower fan settings. Unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL TS22AQXDW10 Installed valve bracket and ice maker
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon inspection put unit into drain and spin, unit not locking properly. Replaced the lid lock with truck stock and fastened with zip ties around connector. Unit checks ok.; used 1 203504 (LID LOCK) from stock"
Kevin S.
WASHER SPEED QUEEN AWN412SP111TW01 "Upon inspection customer claimed doing laundry on a wednesday in which we had high winds and power fluctuations. Unit did one load prior then the next load it got to the rinse cycle and didnt finish and claimed it smelled hot but no noticeable noise like a belt. They claimed unit wouldnt spin out. They had unplugged the unit and also flipped breaker no luck. When husband come home minutes after unit was able to spin out the unit. Today Friday put unit into normal cycle let unit fill and agitate for 10 mins then drain and spin. Pulled off front cover and timer bezzle. Inspected drive belt ok, inspected wiring to motor and in console everything looked good. Proceeded to load test with many towels and items, on cold , extra large load, had unit agitate for for a while, and then spun out without issue. Told customer to continue to monitor."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Insulated cap tube for noise reduction and back cabin where fill tube comes in if the unit had and ice maker; used 3 5305877995 (COMPOUND) from stock
Kevin M.
REFRIGERATOR SAMSUNG RH25H5611SR/AA Installed new ff EVAP fan and ice maker and container
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Installed parts and cleaned drain and checks ok please send cust a receipt
Kevin M.
REFRIGERATOR WHIRLPOOL EHT171TKWR0 Didn’t need new fan motor the noise was coming from def timer and part is no longer available
Kevin M.
REFRIGERATOR SAMSUNG RF28M9580SG/AA Installed parts per IMk bulletin and took pictures as I went
Tim R.
MICROWAVE SHARP R-1462A Door latch broken. Parts are NLA.
Tim R.
RANGE KENMORE 790.9082141 Replaced bake element. Checks ok; used 1 316075104 (
Tim R.
RANGE - ELECTRIC KENMORE 790.9082141 Checked unit over found that the had a partially melted wire coming off terminal block and broken wire to broil element. Repaired wires and terminals. Checks ok.
Tim R.
REFRIGERATOR WHIRLPOOL GC5SHAXVY01 Checked unit over found that the ice maker was shorted out. Replaced icemaker and tested. Checked after filter housing and unit wasn’t leaking. Cleared frozen ice build up inside bucket. Explained to the customer that the water needs shut off before changing the filter per whirlpool or it’ll leak.
Tim R.
REFRIGERATOR AMANA ED5HHGXTQ00 Checked unit over found that the filter housing was leaking and had caused the customers floor to warp. Replaced filter housing due to leak. Checks ok.; pckd up 1 W10121140 (housing water filter)
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 Leveled unit and instructed customer on high speed spin and vibration. Checks ok
Tim R.
DISHWASHER - BUI GENERAL ELECTRIC GDT545PSJ4SS Checked unit over found shorted main control. Replaced control. Checks ok.
Tim R.
WASHER GE GTW335ASNOWW Replaced drain pump due to impeller being stuck and not draining. Checks ok.; used 1 WH23X27574 (DRAIN PUMP) from stock
Tim R.
WASHER WHIRLPOOL LSQ8243HQ0 Replaced coupler due to no spin and broken coupler. Checks ok; used 1 285753A (COUPLER) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Icemaker not working. Found bad wire coming to icemaker. Repaired wiring. Unit operating properly. Recommend removing fridge from RO system. Not allowing icemaker to fill properly.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2868TD2 Unit is not producing ice. Found frozen water line. Installed aluminum tape and sealed rear water line access with permagum. Unit operating ok; used 1 5305877995 (COMPOUND) from stock
Steve M.
WASHER MAYTAG MVWC565FW0 Unit keeps giving off balance errors. Recalibrated PCB. Ran back through test cycle. Unit is now performing ok
Steve M.
REFRIGERATOR FRIGIDAIRE PHSC39EHSS1 Unit not dispensing water. Found water filter not fully seated.
Steve M.
DISHWASHER KENMORE 665.13262K114 Burning smell and unit won’t power on. Found melted control board and shorted heater. Customer declined.
Steve M.
WASHER MAYTAG MVWB835DW0 Installed new control and calibrated unit. Everything checks ok.
Steve G.
MICROWAVE OVEN LG LMV2031D/00 Installed new mag tube dialed in capacitor low test unit found the fan was barely moving installed new cooling fan low test unit several times check OK
Steve G.
DISHWASHER - BUI BOSCH SHX68TL5UC/02 Customer states that the unit is not starting. Unit states that the unit has a water tap error code. Tech did trip the breaker and cycled the unit and unit started working. Adv customer that it is possible that the unit main CCU needed to be reset. If happens again customer will need water valve and main board. Verbal set of 500.00-Customer is not going to go with any repairs now .
Steve G.
WASHER WHIRLPOOL WTW8040DW4 Customer states that the lid hinge pop thru the door. Installed new door. Test ok.
Steve G.
REFRIGERATOR GE GFE29HSDASS Tech called GE techline each time and they recommend to replace the board on the door. Once that did not work tech called techline again while in the house and they said remove the paddle. Found that the micro switch was bad. Installed both board and paddle. Cycled
Steve G.
DRYER SAMSUNG DV42H5200EP/A3 "Customer states that the unit is not heating. Customer has several issues with the unit. Unit needs heater, idler pulley and rear roller with shaft. Customer is not going to repair the unit."
Steve G.
DISHWASHER GE GLD5900N10BB
Shawn H.
DISHWASHER MAYTAG MDB8959SFZ4 Upon arrival customer states that start button won’t work. Button feels spongey. Removed U/I to inspect; found hold down clip for circuit board broken causing start button to move. Secured board to U/I console with zip tie and ran to test. Unit works as it should. Unit needs console assembly. Customer may have a Lowes extended warranty. They are looking into it and will contact us. Customer will call in if not to proceed with repair.
Shawn H.
REFRIG/SIDE-BY-S FRIGIDAIRE FGSS2635TF8 Upon arrival found unit not making noise at this time. Put unit into diagnostics to force functions on. When running the compressor the buzzing sound appears. Removed back cover and found inverter board on compressor making noise. Removed board and reinstalled correctly. Noise is gone. Inverter board was mounted loosely to compressor. All ok.
Shawn H.
RANGE FRIGIDAIRE LFGF3052TFA Installed all provided parts and ran to test. All ok all functions of the touchpad work as they should.
Shaun S.
RANGE GENERAL ELECTRIC JBS278H2BB Removed and replaced temp probe along with door seal unit checks ok
Kevin S.
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 "Upon arrival took temps of frig at 36 to 38 freezer was around 15-20 degrees. Customer claims unit has been worked on several times in past from other servicers. She mentioned icemaker wasnt working and that water would end up on the floor. Noted looked at icemaker and cycled unit harvested and filled ok. Removed evap cover found unit drain is frozen over, which will cause leaking. Pulled out unit from wall. Unit is rusting and forming ice insulation issue. Called techline, they no longer make repair kits for this, tech gave me file number 83173779 and gave this information to customer and electrolux will call them in 5-10 business days. Tech said not to do any repairs at this time."
Kevin S.
RANGE FRIGIDAIRE FES300ESA "Upon inspection unit is getting 240v and bake element is conducting good heat pattern. Customer complaint unit will sometimes no work or get up to temp etc. i suspect problem with the bake relay on eoc control. Contacted landlord, gave him estimate for repair. Collected service call fee."
Kevin S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replaced parts, hooked up unit. Put unit into a quick wash unit filled, washed and drained without issue. Did this 2 times. Checked made sure no leaks. Unit checks ok."
Shaun S.
DISHWASHER GE GDF520PGJ2BB "Upon arrival found that home didn’t have power at this time, customer rescheduled for Monday A.M."
Kevin M.
REFRIGERATOR KENMORE 79571013010 Wiring shorting out in the cabinet causing it to shock customer when touch the unit on occasions called AHS-Lynn-134LLHL
Kevin M.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Installed lights in fresh food section and freezer section and checks OK send customer a receipt
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814QW0 Installed new drain ferrule and adjust damper ; used 1 A04520001 (DRAIN FERRULE) from stock
Brad A.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV00 "Installed new control, unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Sealed liner in ice room replaced auger assy and adjusted the fill tube & took pictures as I went ; used 1 DA97-12540G (AUGER) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Installed new t-stat & air restrictor and told cust about garage kit in garage would be around $175 ; used 1 241537103 (COLD CONTROL), and 1 5303918746 (AIR RESTRICTOR) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Defrost drain was plugged up cleaned out and checks ok
Brad A.
DRYER SAMSUNG DV42H5000EW "Found heating element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Kevin M.
REFRIGERATOR GE GSH25JSTASS DISP is working fine.
Brad A.
DRYER SAMSUNG DVE50M7450W "Found element open, installed new element. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Replaced lint screen. Due to crack in bottom. Checks ok; ordrng 1 DC61-02595A(TS) ( LINT SCREEN)
Steve G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states the icemaker is intermittent Tech pre-order icemaker and ice room fan; ordrd 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker)
Steve M.
RANGE - GAS LG LDG4313ST/00 Lower convection fan is seized causing erratic flame.; ordrd 1 EAU62343001 (CONVECTION FAN)
Steve M.
REFRIGERATOR FRIGIDAIRE LFTR1821TF4 Unit not cooling properly. Installed air restrictor kit to improve freezer temp. Unit cooling properly.; ordrng 1 5303918746 (air restrictor kit. (TS) DON’T SEND)
Steve G.
MICROWAVE OVEN ELECTROLUX EI30BM60MSB Customer states that the unit is not heating. Removed all door switches and replaced and unit is not starting.
Steve G.
DRYER SAMSUNG DV50K7500EV/A3 01 Customer states that when she uses the unit she has a different noise customer send a technician videos of the noise tech pre-order parts; rqstng P&A on 1 1111 (DRUM) and 1 2222 (MOTOR BLOWER WHEEL ASSY. METAL)
Steve G.
MICROWAVE OVEN ELECTROLUX EI30BM60MSB Customer unit will not start up. Replaced the door switches and door is making contact with the switches. Customer needs main board. ; ordrng 1 5304464079 (SWITCH) and 2 5304464099 (switch)s and 1 5304503308 (control assembly) and 1 5304509457 (SWITCH)
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Checked unit over and found frost covering the ice maker evaporator again. Not as much as previous visit. Put unit into diagnostics mode to test defrost circuit. Main control is sending voltage to defrost circuit but not back to it. U/I shows defrost bimetal open with temps in ice maker below 32 degrees. Bimetal is shorted open. Unit needs bimetal/heater assembly. Ordering bimetal and main control per Techline suggestion. ; ordrng 1 5303918810 (BIMETAL ) and 1 5304502779 (board-main power)
Shawn H.
WASHER LG WM2016CW "Unit is 11 years old in laundry room. Unit is leaking from door seal because door isn’t shutting fully. Also found leak from dispenser. Door won’t close because dispenser has been leaking onto hinge and rusting the hinge out. Unit goes off balance because it isn’t level. Legs are rusted to the point they won’t move. Unit needs dispenser, dispenser drawer, hinge, legs, leg bases, and boot clamp. ; rqstng P&A on 1 2W20017E (CLAMP) and 1 4775ER2002A (HINGE) and 4 4810ER3016A (BASE)s and 1 4925ER1015B (DISPENSER) and 4 AFC72755401 (LEG)s and 1 AGL31660938 (DRAWER)"
Shawn H.
DISHWASHER FRIGIDAIRE FFID2426TD2A "Upon arrival found machine with power but won’t start. When pushing start key at times it shuts down. Removed door skin to inspect control. No loose connections found, no signs of damage either. Start button is shorted out causing no start. Unit needs switch assembly. ; ordrng 1 5304518467 (SWITCH)"
Shaun S.
REFRIGERATOR MAYTAG MSD2356AEW "Unit has a defective ice bucket will not disp ice ; rqstng P&A on 1 ICEBUCKETASSM, states that autho needed"
Shawn H.
DISHWASHER BOSCH SHX4ATF5UC/21 Upon arrival found sump empty of water. Unit would power up but not fill. After a few seconds the E25 code appears. E25 is an unable to drain code. Removed filter and inspected pump. Drain pump lid is missing causing no drain. Customer had missing piece. Found it when clean sump of water. Installed lid and ran to test. Unit fills washes and drains fine. Customer wants to replace lid. Please order. ; ordrng 1 611322 (lid)
Shawn H.
RANGE WHIRLPOOL WFG505M0BS3 "Upon arrival found clock flashing but would not set. U/I won’t accept any input. Removed back cover to inspect. No loose connections, no signs of shorts. Unplugged unit to reset control. No change. Unit needs main control. ; ordrng 1 W11126814 (cntrl-elec)"
Shaun S.
DISHWASHER GE GDT625PSJ2SS Upon arrival found that unit is giving a error code for communications fault from main board to UI board; ordrng 1 WD13X10071 (striker latch) and 1 WD21X24900 (CONTROL) and 1 WE21X10545 (HARNESS)
Shaun S.
RANGE WHIRLPOOL WFE515S0EW1 Upon arrival tech went to slide unit out to check power supply to unit and found that terminal block and power cord is burnt up on unit; ordrng 1 RANGECORD and 1 W10245259 (block-term)
Shaun S.
DRYER - ELECTRIC MAYTAG LEE8624ACM "Upon arrival found that unit has a defective drive belt, belt has broke in half ; ordrng 1 312959 (belt-dryr)"
Kevin S.
RANGE SAMSUNG NE59J7630SB "Customer has flickering issue with display which is common across samsung ranges, also complaints about even heating. Ordering control, keypad overlay and display.; rqstng P&A on 1 DE07-00129A (DISPLAY) and 1 DE92-03761B (CONTROL) and 1 DG34-00030A (OVERLAY MEMBRANE)"
Kevin M.
REFRIGERATOR LG LFXS28566M/01 Called LG -Tony- found communication error ordered both boards; ordrng 1 ACQ88651548 (DISP BRD) and 1 EBR83845001 (BRD)
Kevin S.
RANGE - ELECTRIC SAMSUNG NE59J7630SS "Customers display is flickering various output. Ordering new display and membrane key touchpad. Pic taken.; rqstng P&A on 1 DE07-00129A (DISPLAY) and 1 DG34-00030A (MEMBRANE OVERLAY)"
Kevin S.
OVEN SAMSUNG FE-R300SB/XAA "Customer claims unit not heating above 350F. Put cooking stone on middle rack and set bake to 350F. Upon preheat unit was only about 172F. Bumped up to 400F on control, only reached about 228F similarly sides and bottom of oven. Will order new control and probe.; rqstng P&A on 1 DE92-03045B (OVEN CONTROL) and 1 DG32-00002B (THERMOSTAT PROBE)"
Brad A.
WASHER LG WM3670HWA Found hot water valve not opening properly. Ordered new valve.; ordrng 1 5220FR2006H (HOT WATER VALVE)
Brad A.
OVEN GE PGS960BEL1TS Found glowbar not working with proper voltage applied. Ordered new glowbar.; ordrng 1 WB28X28780 (igniter glowbar)
Brad A.
MICROWAVE GE JVM7195RF1SS "Found new control was defective, found user interface buttons not working properly. Ordered user interface and control.; rqstng P&A on 1 WB56X20629 (microwave main contr/PW) and 1 WB56X20713 (control panel asm)"
Brad A.
WALL OVEN SAMSUNG NQ70M7770DS/AA "Wrong fan motor was ordered, ordered correct part.; ordrng 1 DG31-00027A (COOLING FAN)"
Brad A.
WASHER LG WM2016CW "Found door lock not engaging properly, installed new door lock. Unit checks ok.; ordrng 1 UNKNOWN (DOOR LOCK /DN)"
Tim R.
OVEN JENN-AIR W131B
Tim R.
REFRIGERATOR MAYTAG MZD2766GES Replaced icemaker due to previous one not cycling properly. Checks ok.
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Replaced shorted heating element. Checks OK; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
WASHER LG GLTF2940FS2 Checked unit over found that the inner bellow has come off and caused the unit to leak. Reinstalled bellow. Checks ok. Explained if it continues to leak it’ll need a new bellow.
Tim R.
DISHWASHER KITCHEN AID KDTE204DSS0 Replaced shorted drain pump. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFID2426TS2A Replaced door latch. Checks ok
Tim R.
DRYER - ELECTRIC WHIRLPOOL WED8900BC0 Replaced shorted thermal fuse. Checks ok; used 1 3390719 (FUSE) from stock
Tim R.
DRYER WHIRLPOOL LE5530XSW0 Replaced shorted heating element. Instructed customer to clean vents to prevent this from. Happening again.
Tim R.
WASHER FRIGIDAIRE FAHE4045QW Replaced drain pump due to impeller.
Tim R.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced shorted evaporator fan that was causing the unit to give a PO error after running a few mins. Checks ok. Per tech line.
Tim R.
COOKTOP GENERAL ELECTRIC TAG WORN OFF Checked unit over found that the unit model and serial tag was worn off. Attached picture. Needs both side carriages for the burner. Unit 25-30 years old in kitchen. 30 inches.
Steve M.
REFRIGERATOR FRIGIDAIRE FPBC2277RFH Installed aluminum tape to fill tube and additional gasket to ice box to prevent fill tube freezing
Steve M.
STACKED LAUNDRY FRIGIDAIRE FFLE3911QW0 Lid lock and clutch errors not allowing unit to run. Adjusted clutch position and cleaned lid lock. Test ran through diagnostics twice. Unit checks out ok--If unit starts acting up again a new main and clutch will need to be ordered. Saved estimate
Steve M.
DRYER SPEED QUEEN ADEE9RGS173TW01 Heater is rattling. Performed service bulletin FB18-28R1--Unit operating properly.
Steve M.
WASHER ELECTROLUX EFLS517SIW0 Unit leaking from door boot. Advised customer to keep lower section of door glass clean to seal against boot
Steve M.
WASHER SAMSUNG WF218ANB/XAA01 Unit not draining. Found seized drain pump Installed new pump. Unit running properly.; used 1 DC31-00054A (PUMP) from stock
Steve G.
DISHWASHER BOSCH SHP65T55UC/07 Customer states that the dishwasher does not turn on . Removed junction box and noticed no power to the unit. Found 120v from hot to ground not hot to neutral. .
Steve G.
WASHER WHIRLPOOL WFW94HEXW2 Customer is getting an pump error code. F9e1 code. Customer was given est for repair. Customer is going to think about repair. If customer wants repair he will call and we will preorder the part.
Steve G.
WASHER FRIGIDAIRE LTF7000ES0 Unit will not spin out. Remove the drain filter and removed debris. Cycled unit test ok.
Steve G.
WASHER LG WM4370HWA Customer states that the unit is making a loud noise. Found the pump to be out. Installed new pump assy. Cycled. ; pckd up 1 4681-EA2001T (DRAIN PUMP)
Steve G.
DRYER SAMSUNG DV50K8600EV/A3 01 Customer unit is loud. Installed new idler pulley; pckd up 1 DC93-00634A (IDLER PULLEY)
Steve G.
DRYER SAMSUNG DV350AEP/XAA "Customer is not getting any heat. Found both the heater and the fuse was out. ; pckd up 1 DC32-00007A (thermistor) and 1 DC97-14486A (HEATER)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 Found unit installed in garage. Unit isn’t cooling properly because of this. Temp drops below 55 in garage causing unit to not operate correctly. Unit is in need of garage kit. Installed garage kit and advised customer unit would be back to normal within 24 hours. ; used 1 5303918301 (GARAGE KIT) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821TS0 Customer states that the unit keeps tripping breakers.Found an exposed wire. Secure reseated. Cycled
Shawn H.
RANGE KENMORE 790.9021301 Upon arrival customer stated that right rear burning only heats to high. Removed back cover and found infinite switch shorted closed. Replaced switch and ran to test. All ok. All burners work as they should. Ok per Jason. ; used 1 316436001 (ELEMENT SWITCH) from stock
Shawn H.
WASHER SPEED QUEEN AWNE9RSN115TW01 Noise is coming from the lid hinge rubbing the hold down clip. Lubed clip to quiet down. Customer states that unit has left black spots on pillow cases and sheets several times. Could not find anything in tub that could cause this. Customer unsure if it’s the dryer or washer causing spots. Advised customer to wash a load of pillow cases then inspect to determine if it’s the washer. Top of unit has blemishes in finish. Have photos of top and spots on clothes. Calling speed queen for info.
Shawn H.
DRYER GE GTDP220EF1WW Upon arrival found unit running and heating but has long dry times. Customer had cleaned out blower housing and flex duct but not house duct. Inspected heater and thermostats. All ok. All test within spec. Reassembled and ran unit to test temps at rear. On high in timed dry unit cycles between 140 and 160 degrees. All ok. Long dry times are due to venting issues. Advised customer to have vent cleaned. Customer also stated that unit wouldn’t start. I was not able to duplicate this concern.
Shawn H.
REFRIGERATOR GE GTL21KCXABS Installed all provided parts and ran to test. All ok. Advised customer ice bucket will be full in 24 hours and to dispose of first bucket.
Shawn H.
REFRIGERATOR WHIRLPOOL ED22TEXHW00 Installed new defrost timer. All ok. Unit has been cooling and going into defrost fine since last visit. Part had a intermittent dead spot.
Shaun S.
RANGE - GAS FRIGIDAIRE FFGF3047LSH "Upon arrival found that unit was operating normally with no issue, tech ran and checked cooktop and burners all checked ok"
Shaun S.
DRYER - ELECTRIC KITCHEN AID KEYS750JQ0 "Remove and replaced drive belt on unit, ran and checked out, unit checks ok"
Shaun S.
DISHWASHER GE GDT72055FOSS "Upon arrival ran and tested unit and found no leaks from dishwasher, customer to run a cleaning cycle on unit to clear up stagnet odor smell"
Shaun S.
RANGE WHIRLPOOL 111 "Unit has issue with control on unit and also needs new thermal cutout on top oven, unit is missing the model and serial tag customer going to try and locate info and will call back when she has it"
Shaun S.
WASHER KITCHEN AID KAWS850JQ0 "Upon arrival,found no issue with unit at this time, checked unit on spin agitated and drained with no issue"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TF8 "Checked over unit, ice bin currently had a couple batches of ice seemed ok. Ran diagnostics on icemaker had unit harvest and fill without issue. Didnt notice any leaks or drips. Removed freezer contents and evap cover. Checked had good frost pattern on evap and made sure fan is working and clear. Did not notice any abnormal issues. Customer claims unit has been cooling ok, havent noticed any abnormal frost. Unit checks ok. See sticky note.; used 1 243297609 (DN) (ICEMAKER) from stock"
Shaun S.
DISHWASHER WHIRLPOOL WDT710PAYM0 "Upon arrival found drain hose was off bottom of sump, repaired drain hose on unit, unit checks ok upon departure"
Kevin S.
REFRIGERATOR GE GFE26JEMAFDS "Replaced parts, checked fastness, had customer take a look. Unit checks ok."
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Replaced push button switch. Unit checks ok."
Kevin S.
RANGE FRIGIDAIRE FPGF3077QFJ Convert oven over to LP gas per instructions and put on appropriate labels. Checked all cooktop flames and bake and broil flames. Unit checks ok.
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Sealed ice room & adjusted fill tube and took picture per IMk bulletin; used 1 DA81-05595A (SEALANT) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE FPHF2399MF5 "Upon inspection, unit would not dispense ice or water. Pulled put unit, found big ice ball on back of unit where it has been sweating and rusting through and the water lines had frozen up. Took pics of the problem, called techline, he gave me a case number and electrolux will be contacting them for further action."
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Called Samsung - James- put board in unit tech line said communicating error and rebooted unit and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RFG237AABP/XAA Checked temps ff 38 & FZ 1 checked for error code & no error codes showed up unit checks ok
Kevin M.
REFRIGERATOR HOTPOINT HSM25GFRESA "Def heater, is burnt up replacing def heater"
Kevin M.
REFRIGERATOR SAMSUNG RF24R7201SR/AA Settings was locked and cust couldn’t adjust the setting checked error codes there was not any error codes ticket #4151700667-Monick
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed parts per IMk bulletin and took pictures as I went
Kevin M.
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Installed sensors damper and solenoid and checks ok
Brad A.
WASHER KITCHEN AID KUDM24SEBL2 Found door latch would not close properly. Found spring out of place. Reattached spring. Unit is closing properly. Checks ok.
Brad A.
WASHER MAYTAG MVWC465HW2 "Found multiple items under agitator and inner tube, removed items. Unit checks ok. Called to let Rent a center know that this repair is not covered by warranty. They authorized repair."
Brad A.
RANGE - ELECTRIC GE JB700DN2BB "Installed new burner, unit checks ok."
Brad A.
OVEN SAMSUNG NE59M6850SS/AA "Found connection to lock not seated properly. Connected lock, unit checks ok."
Steve M.
REFRIGERATOR LG LFXS28968S/00 "Unit leaking water, found cracked ice tray leaking water through dispenser. Installed new icemaker. Unit operating ok.; ordrng 1 Aeq73110212 (ICEMAKER (TS))"
Steve M.
WASHER GE GTW460ASJWW Customer not home and unit is full of water. Pump is buzzing. There is something in the pump. Reschedule once evacuated ; saved tckt
Steve G.
WASHER MAYTAG MVWB835DW3 Found the tub is out on the unit. Causing the water to leak into the stator rotor assy. ; rqstng P&A on 1 WPW10512161 (OUTER TUB) and 1 WPW10811956 (GEARCASE) and 1 WPW10915700 (STATOR) and 1 WPW10915701 (ROTOR) and 1 WPW11130356 (SUSPENSION RODS)
Steve G.
DISHWASHER WHIRLPOOL WDT780SAEM1 vendor gave wrong part. Need lower spray arm .; pckd up 1 WPW10498900PW (spray arm)
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Customer states that the unit is freezing in the refrigerator; ordrd 1 241537103 (control-temperatur) and 1 241705102 (timer-defrost)
Shawn H.
DISHWASHER FRIGIDAIRE FGIP2468UF0A Upon arrival found unit leaking from door and louder than normal. Found door binding up on cabinet. Removed spacers under mounts and adjusted door. Leak stopped and unit is quieter now. Console was damaged from the cabinet being too close. Unit needs touchpad. Odor is coming from scale build up on heater. Advised customer of maintenance. Need to order console. ; ordrng 1 5304520008 (CONSOLE)
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Customer states that the unit is freezing in the refrigerator; ordrd 1 241537103 (control-temperatur) and 1 241705102 (timer-defrost)
Shawn H.
RANGE WHIRLPOOL RF368LXPS2 Unit is 13 years old in kitchen. Upon arrival found unit plugged in but no operation from control. No voltage to control. Removed back cover and found L2 terminal melted from block and contacting back cover causing breaker to trip. Connections where loose which caused the block to heat up and melt. This allowed the L2 terminal to contact the back cover and short to ground tripping the breaker. Tightened all connections and temporarily secured block. Ran unit to test. All ok. Unit heats fine and all functions of the control work as it should. Unit needs terminal block. Collected deductible cc. ; ordrng 3 WP112432 (nut)s and 1 WP9761958 (block-term)
Shaun S.
WASHER KENMORE 110.8287412 Upon arrival found that unit has a defective timer not all selections working properly; ordrng 1 TIMER
Shaun S.
RANGE GE JB655SK4SS Found that left rear burner and switch needs replaced ; ordrng 1 LEFTREARBURNER and 1 LEFTREARINFINITESWITCHES
Kevin S.
MICROWAVE FRIGIDAIRE FPBM3077RFB "Upon arrival the left hand side of controls were not working. Unplugged unit, waited 30s and plugged back in. All control functions now working. Open and shut door several times to see if it wpuld act up. This unit has controls in bottom part of door therefore has wiring harness in the hinge. Inspected harness appears ok. Ran lights, blower, power, and timer and misc function keys again appears ok. See sticky note!; ordrng 1 5304509459(DN) (MONITOR SWITCH)"
Kevin S.
MICROWAVE FRIGIDAIRE FGMV176NTF "Upon arrival the microwave is DOA. Checked breaker, flipped off then on and then checked voltage at the plug is ok. Customer states she was warming up something and when it was done she opened the door and then lost all power. Found glass fuse blown, ordering all new door switches. Have a fuse but no monitor switch checked truck stock. ; ordrng 1 5304509451 (FUSE) and 1 5304509459 (MONITOR SWITCH) and 2 5304509460 (INTERLOCK SWITCH)s"
Kevin M.
REFRIGERATOR SAMSUNG RF28M9580SG/AA Needs repaired per bulletin; ordrng 1 DA82-02707A (IMK SERVICE KIT)
Brad A.
MICROWAVE FRIGIDAIRE FGMV175QFA "Found interlock switch not closing properly. Installed new switch, unit checks ok.; ordrng 1 5304464099 (switch /DN)"
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NW9B Found control not sending voltage to water valve. Ordered new control. Located in the kitchen. Manufactured 5/2017; ordrng 1 5304506728 (board)
Brad A.
WASHER GE GLWN2800D1WS "Found inverter board getting proper voltage, not supplying power to motor. Ordered motor/board. Located in the laundry room. Manufactured 12/2014; ordrng 1 WH20X10093 (washing machine moto)"
Brad A.
WASHER LG WM8000HVA Found drain pump not turning with proper voltage applied. Ordered new drain pump.; ordrng 1 4681EA2001T (DRAIN PUMP)
Brad A.
WASHER MAYTAG MVWB835DW "Found drawer not working properly, found display will not start up with proper voltage coming in. Ordered main control, user interface, and drawer. Located in the laundry room. Manufactured 5/2018; rqstng P&A on 1 W10919352 (drawer) and 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Tim R.
REFRIGERATOR SAMSUNG RSG257AARS/XAA Replaced ice chute. Checks ok
Tim R.
RANGE - ELECTRIC KENMORE 790.95657 Control shorted and unit wouldn’t shut off. Burnt customers food and pan. No repair due to cost. Instructed customer not safe to use.
Tim R.
DRYER WHIRLPOOL WED5521SQ0 Replaced door switch. Checks ok.; used 1 W10237959 (DOOR SWITCH) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Checked unit over needs garage kit. Installed garage kit. Checks ok; used 1 5303918301 (GARAGE KIT) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFBD2406NS10B Replaced control due to not draining or filling or washing. Checks ok
Tim R.
WASHER MAYTAG MVWB755DW0 Fixed broken wire on drain pump. Checks ok.
Tim R.
WALL OVEN LG LWD3081ST Replaced main control and thermal fuse. Checks ok.
Tim R.
DRYER WHIRLPOOL WED8540FW1 Checked unit over found that the unit was functioning properly. No issues.
Tim R.
RANGE - ELECTRIC MAYTAG MER6775AAB Checked unit over found that the upper oven wasn’t heating up to the properly not cooking taking forever to preheat. Reset unit and reprogrammed. Adjusted oven temps. Checks ok.
Tim R.
RANGE GE JBS03C3WH Replaced bake element. Checks ok
Steve M.
WASHER MAYTAG MVWB855DC3 Installed new lid.
Steve M.
OVEN FRIGIDAIRE LGGF3043KFR Installed LP conversion kit
Steve M.
MICROWAVE FRIGIDAIRE FFMV1645TD Install new switches and latch assembly with new door. Unit heating properly.Customer was instructed and informed them about the door switch issues. Under no circumstances should the door be open while the unit is operating be sure to cancel the cycle prior to opening door or they will be responsible for the repair
Steve M.
DRYER SAMSUNG DV42H5200EW/A3 Unit not heating. Found open heater element. Installed new heater unit running properly.2.5 yrs old in laundry area; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
REFRIG/SIDE-BY-S GE PFE29PSDCSS Installed new fresh food evap fan assembly. Unit operating properly.
Steve M.
REFRIGERATOR WHIRLPOOL GX5SHDXVB02 Unit not cooling properly. Unit has a sealed system issue slowly loosing freezer temp.
Steve M.
WASHER FRIGIDAIRE FTF530FS1 Installed parts listed and cleaned out pump filter. Unit operating ok.
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Install new main board installed new power board cycled unit checks ok
Steve G.
DRYER SAMSUNG DV42H5600EP/A3 01 Customer states that the unit squeaks. Found that the idler pulley was out. Installed new pulley. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY)
Steve G.
DISHWASHER GE CDT835SSJ2SS Install new Water valve cycled unit test OK.
Steve G.
REFRIGERATOR FRIGIDAIRE LFFH17F3QWC Customer states that the unit is not cooling. Install new evaporator motor check OK; pckd up 1 297250000 (motor)
Steve G.
FREEZER FRIGIDAIRE LFFH20F3QWC Install new control and defrost timer - unit test OK
Shawn H.
OVEN WHIRLPOOL GR475LXKS0 F3E0; F3E4 are both open oven sensor codes. Removed back to inspect and test sensors. Both test good at room temperature. At the board and the sensor. No loose connections. Unit will need main control. Board is NLA as of 8/14. No repair possible.
Shawn H.
DISHWASHER GE GDF520PGJ2WW Unit is 4 years old in kitchen. Upon arrival found unit would power up but not start a load. Put unit into diagnostics to test. Shows error code for communication failure. Unit isn’t sensing door closed keeping it from starting. Unplugged u/i from main control and reset. Nothing changed. Removed power to unit and reset. Unit now runs and shows no error codes. Updated software using Newfi device per bulletin suggestion for issue. Ran unit to test after update. Unit operates as it should. All ok.
Shawn H.
DISHWASHER FRIGIDAIRE FGID2466QF6A Upon arrival customer stated leak came from under the center of the sump and wash motor hums. Inspected unit and found leak from wash motor pump seal and noise coming from pump. Inspected sump area for debris in pump causing noise. None found. Unit has slight water leak at supply fitting. Tightened line. Unit drains fine and pump is quiet. Unit needs wash motor and o rings. Customer does not wish to repair.
Shawn H.
RANGE WHIRLPOOL RF368LXPT2 Installed all provided parts and preheated unit to 350. Unit heats fine and all functions work on the touchpad. All ok.
Shawn H.
RANGE MAYTAG MGT8885XS01 Installed new igniter and ran broil to test. Broil ignites on first go. No more issues. Covering parts.
Shawn H.
DRYER WHIRLPOOL WED49STBW1 Units 2 years old in laundry room. Customer states under heavy loads unit is noisy and dry times are long. Removed vent and inspected. No blockages seen. Ran unit to test and it heats fine and gets to 160 on high. Noise is coming from roller stuck with lint. Removed lint and noise is gone. Advised customer to have vent cleaned and dry time would be shorter.
Shaun S.
REFRIGERATOR LG LSXS26366S/00 "Removed and replace disp assm on unit, ran and checked out, unit checks ok upon techs departure"
Shawn H.
REFRIG/SIDE-BY-S WHIRLPOOL WRB322DMBM00 Installed evaporator motor and ran unit to test. All ok. Advised customer temps would be normal within 24 hours.
Shaun S.
REFRIGERATOR WHIRLPOOL ET1PHKXPQ01 "Removed and replaced timer and cold control on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DISHWASHER WHIRLPOOL WDT710PAYM5 "Removed and replaced main control on unit, ran and tested product, installed rinse aid, unit checks ok"
Kevin S.
WASHER MAYTAG MVWB765FW0 "Customer still having issues with washer, called in to Lowes, they are going to replace unit."
Kevin S.
DISHWASHER GE GDF610PMJ0ES "Replaced parts, put unit into diagnostics mode test 4 closed door let heating element warm up use cup of water to dump on element, unit is heating properly. Put unit into express wash, unit is filling, washing and draining ok."
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed parts per IMk bulletin and took pictures as I went and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Adjusted EVAP cover to drain into drain
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2315TE0 Unit making a clicking sound checked temps and temps 38 in FF & 1 in FZ. Unit not making any noise at this time checked fans and compressor IMk wasn’t hooked up
Brad A.
WASHER SAMSUNG WF218ANW/XAA "Installed new bellow, unit is working properly. No leaks."
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111BC/AA Installed new ice maker please mail customer a receipt
Brad A.
RANGE GE JGS760SEL3SS Installed new conversion kit to LP. Unit checks ok.
Brad A.
OVEN SAMSUNG NE59M6850SS/AA Installed new main control and door lock motor. Customer does not have working outlet at the time of service. Could not test unit properly.
Brad A.
WASHER LG WM2016CW/01 Installed new bellow. Unit checks OK.
Brad A.
DISHWASHER SAMSUNG DMT800RHS/XAA Found unit will not power on with proper voltage applied. Customer does not want to repair.
Brad A.
WASHER MAYTAG MVWB850YW0 "Installed new drain pump, unit is working properly."
Tim R.
WASHER AMANA PAV2200AWW Checked unit over fan transmission was locked up and motor was completely burnt out and smoking. Needs a new transmission and motor. Unit is about 18 to 20 years old in the basement. Not worth repairing cost a new unit is cheaper than fixing. Unit also rusted around the base of the unit.; rqstng P&A on 1 35-6615 (ht trans s) and 1 WP21001950 (motor-drve)
Steve M.
WASHER LG WM2701HV Door seal is torn; ordrng 1 MDS47123602 (DOOR BOOT)
Steve G.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Customer states that unit is not cooling. Found that the unit is not going into defrost mode in the refrigerator section. Customer must shut down two days prior to coming back. WPW10843055; pckd up 1 WPW10843055 (CONTROL BOARD )
Steve G.
MICROWAVE OVEN LG LMV2031D/00 Installed new capacitor diode mag tube and fuse on mag tube technician did a load test notice that the cooling fan was not turning noticed that power to the cooling fan and the blade was free Tech ordered new cooling fan; schdld next appmnt for 11/27 WED 6 am
Steve G.
WASHER WHIRLPOOL WTW4816FW1 Customer had parts on the bottom of her drum found the agitator had cracked and dog ears on the base. ; ordrng 1 80040TS (DOG EARS) and 1 WPW10110020DAN (AGITATOR)
Steve G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit was not picked up reschedule for a different date -
Steve G.
WASHER MAYTAG MVWC565FW1 Agitator base - additional parts needed; ordrng 1 WPW10752187 (SCREW) and 1 WPW11161960 (AGITATOR )
Shawn H.
WASHER MAYTAG MVWX655DW1 "Upon arrival found unit plugged in and no error codes present. On deep water cycle unit only filled with 2” of water. Pulled rear cover to check for blockages in hose none found. Removed hose at air dome to check for blockages. None found. Ran unit in deep water cycle to test. Unit won’t fill with enough water to cover wash plate. Unit doesn’t seem to be draining all the water out. Pump is moving water but seems weak. Unit needs drain pump and part warranty main control. Calling Lowes to get authorization. ; rqstng P&A on 1 W10876600 (drain pump) and 1 W11116592 (cntrl-elec(PW)), states that autho needed"
Shaun S.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Upon arrival found that unit has a defective comp, unit not pumping Freon through system to cool unit, no frost pattern on evap coil at all Spoke to Chris ok to transfer to kevin for repair ; ordrng 1 COMPRESSOR and 1 DYEFILTER"
Shaun S.
REFRIGERATOR SAMSUNG RF266ABRS Gasket on right side of fridge needs replaced gasket is ripped ; ordrng 1 DA97-05253B (GASKET)
Shaun S.
DRYER - ELECTRIC KITCHEN AID KEYS750JQ0 "Upon arrival found that unit needs a new drum belt, ; ordrng 1 341241 (belt,drive)"
Kevin S.
RANGE - ELECTRIC FRIGIDAIRE FPES3085PFB "Customer claims left rear burner not working. called techline, he had me check for 240V on relay board in back, when turning on the burner element it should read 0V between yellow and red on P1 and it read 240V so need to replace relay board. ; ordrng 1 316442119 (board RELAY)"