Local Reviews
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Shawn H.
WASHER SAMSUNG WA45H7000AW/A2 Checked unit and found wash plate loose causing noise. Removed plate and inspect d shaft for damage. All ok. Applied blue thread lock to bolt and reinstalled wash plate. Ran to test. No more noise. Unit is quiet in high speed spin as well. All ok.
Shaun S.
WASHER KENMORE 417.440723 "Removed and replaced drain pump on unit, ran and tested on quick wash and checked drain, unit checks ok upon techs departure"
Shaun S.
WASHER SAMSUNG WA50K8600AV/A2 "Removed and replaced board on unit, ran and checked out, checks ok"
Shaun S.
RANGE GE KGST307HBL3 "Upon arrival found that unit needs a new EOC board (electronic oven control) upon checking part number and price found that board is NLA., notified customer of findings."
Shaun S.
DRYER SAMSUNG DV209AEW/XAA "Upon arrival removed and replaced thermistor on dryer, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DRYER WHIRLPOOL GEW9250PW0 "Upon arrival removed and replaced thermistor on unit, ran and checked out, unit checks ok upon techs departure"
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Checked unit over found loose agitator plate. Replaced agitator plate ok.; ordrng 1 W10752283(TSDN) (AGITATOR PLATE )
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "Removed and replaced damper assm on unit, ran and tested damper, unit checks ok upon techs departure"
Tim R.
WASHER WHIRLPOOL WTW5830SW0 "Checked unit over found gearcase locked up and transmission snapped in half. Needs tub assembly, gearcase and motor. Unit 12-15 years old in laundry room. Not worth fixing due to cost of repair being more then new unit.; rqstng P&A on 1 W10389328 (basket & bal ring) and 1 WH38X135 (trans,rebuilt-direct) and 1 WP63849 (TUB) and 1 WP8529896 (motor switch), states that autho needed"
Tim R.
DISHWASHER KITCHEN AID KUDK02CRBS2 Checked unit over and found that unit has shorted control board and display. Unit is about 10 to 12 years old located in the kitchen.; ordrng 1 WP8531873 (board) and 1 WP8573046 (overlay) and 1 WPW10084141 (cntrl-elec)
Kevin S.
RANGE FRIGIDAIRE FFEF3018LWG "Upon arrival, customer claims unit not heating to correct temps. Had customer place cookie sheet on center rack. Preheat oven to 350F. Placed oven thermometer, my meter temp probe both on cookie sheet. At point of preheat signal unit was reading low around 330F mark. Explained to customer that industry wide they recommend 3-4 heat cycles or maybe another 10 mins into the process. Continued to monitor temps rise and fall from as high as 380F to around 330F. Unit did typically even out at least 350F or above. Explained to customer about the pre heat process and cycles. Unit checks ok."
Kevin S.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Customer leaning towards shopping for a new frig. Collected service call fee. If they decide to repair will order display, main control and labor."
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Opened up unit checked for signs of water residue, none. Proceeded put unit into a large load, let unit agitate, then drain and spin 2x times. No signs of any water leakage at the hoses nor the drain hose or drain pipe. Felt with my hand for any leaks internally around the pump, internal or external hoses, all dry and in cabinet. Suggested customer to get those water valves replaced by a plumber. Unit checks ok, collected service call fee as this is not a unit issue."
Kevin S.
WASHER WHIRLPOOL WTW7300DW0 Replaced lid lock check make sure functions lock and unlock multiple times. Unit checks ok. No errors.
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Defrost drain was plugged up cleaned out and checks ok
Steve M.
REFRIGERATOR HOTPOINT CSX20BAXA AD "Unit not cooling faulty defrost circuit Manufactured 1995; ordrd 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
Steve M.
REFRIGERATOR WHIRLPOOL GSC25C4EYY03 Unit not cooling. Found seized evap fan ; ordrd 1 W2315549 (EVAP FAN)
Kevin M.
REFRIGERATOR KENMORE 106.5707179 Kitchen 22 yrs insulation in the door is broken down and causing moisture door would need replaced but not economically to repair & door is NLA Called Terronia-107TSTL
Steve M.
COOKTOP MAYTAG LFGF3027LWA IgniterÕs are not working on several switches need to replace igniter switch harness. Cannot locate parts; rqstng P&A on 1 316580624 (harness-ignitor)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new ice maker and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Installed parts per IMk bulletin and took pictures as I went and checks ok
Steve M.
DISHWASHER KITCHEN AID KDFE304DSS0 Unit is not washing dishes properly. Found faulty diverter valve. Replaced valve unit is operating properly4 yrs old kitchen; ordrng 1 W10537869(TS) (diverter mtr)
Brad A.
DRYER ELECTROLUX EFMG627UIW0 "Installed new user interface and main board, unit is working properly."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDB00 Installed new IMk and checks ok
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TS0 "Installed new ff and freezer door gaskets, unit checks ok."
Steve M.
DISHWASHER GE GDT695SMJ0ES Dishwasher will not turn on need main control. Some LED lights are not working need to user interface ; ordrd 1 WD21X23456 (MAIN CNTRL) and 1 WD21X23462 (kit svc ui top logic. UI)
Brad A.
OVEN GE JB640DR5BB "Installed new infinite switch, unit is heating properly, unit checks ok."
Shawn H.
RANGE WHIRLPOOL WFE515S0ES1 Door isnÕt closing properly due to right side hinge being broken. Pin for hinge has broke free and causing door to bind. Unit needs right side hinge. ; ordrng 1 WPW10299224 (hinge-door)
Brad A.
RANGE LG LDG3036ST/01 "Installed new igniter, unit is lighting properly. Checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 "Installed new main board and user interface, unit is cooling properly. Checks ok."
Shawn H.
WASHER FRIGIDAIRE FFTW4120SW1 Checked unit and found shocks worn on right rear causing tub to lean to one side. This is causing unit to go out of balance easier and not proceeding on to spin cycle. Unit is out of level and needs shims to level. Advised customer to have unit leveled. Unit needs front and rear shocks. ; ordrng 2 5304511328 (SUSPENSION REAR)s and 2 5304511329 (SUSPENSION FRONT)s
Brad A.
WASHER LG WT4870CW "unit will not spin properly, found stator rotor not turning. Needs new stator and rotor. Customer does not want to repair."
Shawn H.
MICROWAVE GE JVM1740DM1WW "Checked unit and found humming sound coming from high voltage transformer. Checked transformer and found it getting voltage from main board but not sending to mag tube. Connection from mag tube to hv transformer is burnt up. Unit needs hv transformer, mag tube, capacitor, and diode. ; rqstng P&A on 1 WB27X10011 (capacitor) and 1 WB27X10597 (h.v. diode) and 1 WB27X10868 (trans-hv) and 1 WB27X10939 (magnetron asm)"
Shawn H.
RANGE GE JB550G0N2AD "Checked unit over and found control intermittently working. Control isnÕt sensing input. No loose connections or broken buttons. Also one top element is shorted open. Unit needs control which is NLA and one 6Ó element. Unit is in the kitchen and is 28 years old. ; rqstng P&A on 1 WB27X5467 (timer electronic(NLA)) and 1 WB30M1 (surface unit, 6")"
Shawn H.
REFRIGERATOR WHIRLPOOL GX5SHDXVB01 Checked unit and found weak cooling in fresh food section due to damper being stuck closed. Ran diagnostics to test damper; damper is getting voltage but will not open. Unit needs damper assembly. ; ordrng 1 W10196393 (damper control assy)
Shaun S.
REFRIGERATOR WHIRLPOOL ED5PHAXMS10 "Upon arrival found that unit has a bad cold control, had to jump out contacts on unit to fridge to run; ordrng 1 WP2198202 (thermostat)"
Shaun S.
DISHWASHER GE GSD3200G00WW "After running and checking unit found now that motor is not running consistently as it should to pump all water out, Need a new motor assm; rqstng P&A on 1 MOTORASSM, states that autho needed"
Kevin S.
WASHER WHIRLPOOL WTW5000DW0 "Put unit into auto diagnostics mode, there is a definite noise coming from transmission. Put unit into a quick wash to fill, and agitate with customer checked numerous times found water seeping from transmission shaft. Drained water, removed agitator bolt, pulled off plate and with it came the hole transmission shaft out of unit. Explained to customer details, this unit is around 4yrs old and has been worked on multiple times from other servicers and us. There is significant corrosion on all the components underneath motor, actuator, capacitor etc and will continue to rust over time. Highly advise to replace all parts otherwise future issue down the road. DO NOT revise having unit repaired at this time but for some replacement option.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR) and 1 W11283592 (MOTOR) and 1 WPW10006384
Kevin S.
DISHWASHER FRIGIDAIRE FGID2479SD0A "Unit is new dishwasher, upon arrival found water in base of tub. Customer claims unit never completed cycle. Led light was flashing and unit continuous beeping. Customer powered off unit at breaker box. Garbage disposal punchout was checked, removed filter nothing in sump assembly. Used shopvac to remove water. reinstalled unit did not have to unhook any water or electrical. Checked ohm reading on drain pump 32 ohms. Tried to get unit to start or drain nothing, not even a sound. Customer claims at one point that evening he could hear relay clicking back and forth. Suspect faulty relay on board. Ordering new control and drain pump.; ordrng 1 117499450 (CONTROL) and 1 A00044305 (drain pump)"
Kevin S.
WASHER WHIRLPOOL WTW5840BW0 "Customer claims unit is only filling or she can't get unit to drain. I put unit into auto diagnostics and only filled, never proceeded to agitation part. Unplugged unit for a few minutes then back in. Tried putting unit back into a quick wash unit only fills then moves slightly again nothing. Problem either with control or actuator. Unit lid is locking and unlocking ok. Obtained stored error codes of F7E6 motor open circuit and F7E5 actuator or shifter error. Unit Fills and drains ok. Ordering new motor and actuator.; rqstng P&A on 1 W10832724 (drive motor) and 1 WPW10006355 (actuator)"
Kevin M.
REFRIGERATOR SAMSUNG RF268ABBP/XAA Installed new dye drier and recharged unit temps dropped a few degrees while I was cleaning up; used 1 DA81-06006A (DRIER FILTER) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF266ADPN/XAA Error code cond fan motor is open windings ; ordrng 1 DA31-00146H (COND FAN )
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Frosting up in FZ door and cord causing unit to speed up & slow down ; ordrng 1 241705102 (timer-defrost) and 1 242019701 (harness-wiring) and 1 242193209 (gasket-frzr door)
Brad A.
DRYER WHIRLPOOL WED7500GC0 "Found door and door hinges bent, found front panel with two dents in the door opening. Door will not stay closed. Unit needs new front panel, inner and outer door and hinges. ordrng 1 W11126813 (door) and 1 W11236403 (door) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WPW10459661 (panel)"
Brad A.
RANGE GE JBP35W0H2WW "Found right front burner not connected properly, reconnected burner, unit Checks ok.; schdld next appmnt for 7/12 FRI !"
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found ice maker room frozen up, ordered ice maker kit.; ordrng 1 DA82-02675A (IM SVC KIT)"
Brad A.
MICROWAVE WHIRLPOOL GMC305PDT08 "Found microwave not heating, need oven cart on return. Located in the kitchen, manufactured 2012; rqstng P&A on 1 W10245183 (magnetron) and 1 WP4375020 (capactr-mg) and 1 WP4375079 (thrmst-fix)"
Brad A.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Found latch not locking properly, buttons on user interface not responding. Ordered control, console, and latch assembly.; ordrng 1 5304506663 (console assembly) and 1 5304514670 (CONTROL BOARD) and 1 5304516818 (LATCH)"
Tim R.
WASHER SAMSUNG WA40J3000AW/AA Fixed wire to capacitor so that unit would agitate and spinFor billing purposes only.
Tim R.
DRYER GE GTD45EASJ2WS Replaced drum bearing. Checks OK; ordrng 1 WE03X25576(TSDN) (bearing top asm)
Tim R.
DRYER MAYTAG DE410 Checked unit over found that the thermostats werenÕt cycling properly. Needs thermostats. Customer OKÕd repair; ordrng 1 WP33303391 (thermostat) and 1 WP694674 (thrmst-fix)
Tim R.
WASHER WHIRLPOOL GSQ9631LL1 Checked unit over found that the unit needs new transmission and gear with outer tub. No repair.
Tim R.
COOKTOP FRIGIDAIRE FEF366CCC "Unit need front right burner due to not heating up. ; ordrng 1 318198819 (switch,element 9")"
Tim R.
DRYER GE GTD65EBSJ3WS Replace thermostat and control board. Unit checks OK
Tim R.
WASHER FRIGIDAIRE NO MODEL MISSING DIG Checked unit over found missing model and serial due to wear on the tag. No repair.
Tim R.
WASHER MAYTAG MAV8557AWW Checked unit over found that the lid switch wasnÕt hitting. Adjusted lid switch. Checks ok. Also Checked out ac unit. Need control. No repair
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced icemaker. Checks ok ; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
DRYER LG DLEX7177WM Replaced rollers. Checks ok; used 1 4581EL3001E (ROLLER) from stock
Tim R.
DRYER FRIGIDAIRE AEQB6400FS0 Checked unit over found control intermittently sending power to heater. Needs control. No repair.
Steve M.
ICE MACHINE SCOTSMAN n/a Cleaned and checked over icemaker.
Steve M.
DRYER GE GTD45EASJ2WS Unit making noise while running. Found loose bearing in bulkhead. Adjusted and test ran. Unit running ok.
Steve M.
WASHER AMANA NTW4516FW2 Unit not spinning clothes out. Found lid lock error.installd new lock. Washer operating ok.Unit is 2 yrs old located in kitchen laundry area.; used 1 W11307244 (LATCH) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit is not cooling. Found faulty control board lost defrost.Customer declined repair.
Steve G.
DRYER GE GTD33EASK0WW Last time out spoke to GE tech line they advised to order fuses itÕs all new fuses unit was still get extremely hot call G tagline spoke to Cory advise to install the blower wheel thermostat; ordrd 1 WE04X26214 (thermostat)
Steve G.
REFRIGERATOR BOSCH B21CL80SNS Call manufacture tech line told him what was going on with the icemaker that it was grinding his vitals replace the icemaker I told him that would be icemaker number three then he went on about possible getting too much voltage to the motor which could be causing it to grime tech lines recommendation new icemaker and ice maker board; rqstng P&A on 1 11016442 (ICE MAKER) and 1 11016457 (BOARD)
Steve M.
REFRIGERATOR KENMORE 106.454238 Icemaker not cycling and optics are faulty... customer declined repair.Per MR. Chronister wanted icemaker removed exposing pigtail in freezer section.7/10/19
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Icemaker frosting over. Adjusted water line and sealed iceroom.2 yrs old in main kitchen
Steve G.
REFRIGERATOR SAMSUNG RF22M9581SR/AA Ice maker is not making ice. Found that the unit is Jammed up again. Did a video chat with samsung and they want tech to remove all parts and take pictures of everything. Samsung will get back with us or the customer in next couple of business days. ; saved tckt
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Display is going out. Cannot read temps. Icemaker not working perfectly.. found filll line freezing up. Installed permagum to water inlet to prevent frosting.Unit is operating properly 4 yrs old located in kitchen
Steve M.
REFRIGERATOR HAIER HA10TG31SS Unit not cooling. Compressor is locked up. Too hot to touch. Cannot service sealed system. Butane refrigerant.Michael at LoweÕs stated they will be in contact with customer in the next couple business days for replacement options
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit not making ice. Found icemaker not cycling properly. Ice clumped together not dispensing. Needs update on icemaker and auger. Installed y clip and sealed iceroom with silicone to prevent further issues. Unit operating properly. Customer also concerned with cracked ice bin. Replaced bin.L1-30289384988 per Stacey at LoweÕs.; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (ICE MAKER) from stock"
Steve G.
HOME COOKING DUA SAMSUNG NE59J7850WS/AA 03 Customer states that the unit is not heating up all the time will not get to 350 2 out of 10 times.
Steve G.
DRYER GE GTDP200EF3WW Customer states that the unit is not turning on. Found a brown wire what was off of the timer . Reseated wire test ok.
Shawn H.
DISHWASHER BOSCH SHP65T55UC/07 Checked unit and found E25 code present. Code is referring to the drain pump cover being off. Customer had found pump cover in bottom of sump when they pulled cover to see if sump was clogged. Reinstalled old sump cover and ran to test. Unit runs fine now. Need to order new pump cover. Old one isnÕt fitting tight into the machine and will come loose again. ; ordrng 1 611322 (lid)
Steve G.
REFRIGERATOR GE GSE25GGHBCBB Customer states that the unit refrigerator section was warm. He notice some ice build up around the damper. He removed the ice and the unit has been cooling off since.
Shawn H.
RANGE WHIRLPOOL RF375PXEN0 "Checked unit and found drip pans for 8Ó burners are too large keeping burner from inserting into terminal all the way. One terminal is shorted. Unit needs burner pans and one terminal. Okay for repair per Mary Lou. 22 years old in kitchen. ; ordrng 1 814399 (receptical,surf.unit) and 2 W10196405 (drip bowl)s"
Shawn H.
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Checked unit and found ice maker over filled with ice and ice down into bucket. Thawed out and cycled ice maker to test. Ice maker is shorted causing water valve to stay open and overfill mold. Unit needs ice maker under part warranty. No signs as to why this new ice maker is shorted. No power surges and voltage is normal. ; ordrng 1 WPW10190929 (mold-ice)
Steve G.
WASHER BOSCH WFMC5440UC/15 Customer had issues with closing the door. Found that the door boot spring was not center in the grove.
Steve G.
REFRIGERATOR WHIRLPOOL GB2FHDXWS03 Installed new heater and jazz board. Program the unit. Test ok
Steve G.
WASHER GE GUD24ESSJ0WW Customer states that the unit will not spin out. Tech got the unit to spin out but unit needs a drive tube. Parts and labor customer is looking around 800.Customer is not going to repair the unit.
Shawn H.
DISHWASHER KENMORE 665.13229N412 Checked unit and found gasket for dispenser door out of place. Pulled door apart and reinstalled gasket. Opened and closed several times with no issues. Customer uses finish pods in dispenser. This may have caused gasket to come out. Advised customer to throw pod into sump area. Please mail out invoice.
Shaun S.
REFRIGERATOR AMANA ABB2222FEB1 "Upon arrival found that imk is stuck in harvest position, the part number given to us for imk was incorrect, that number was for the imk kit that was installed when first purchased; ordrng 1 D7824706Q (ice maker)"
Shaun S.
MICROWAVE GE JVM3160DF4WW "Upon arrival found that unit still doing same thing
Shawn H.
WASHER KENMORE 110.2002201 "Checked unit over and could not duplicate concern of no agitate. No codes stored, ran diagnostics with no issues, motor, shifter, and capacitor all test good. Ran calibration on unit and reran to test. Still could not duplicate concern. Please mail out invoice."
Shaun S.
DRYER SAMSUNG DV363EWBEUF/A1 "Upon arrival ran and tested unit found that wet bar sensor not working correctly on unit, needs replaced ; ordrng 1 DC61-01231A (SENSOR)"
Shawn H.
DRYER KENMORE MEDC215EW1 "Checked unit and found exhaust thermal fuse shorted open. Vent is a long run and needs cleaned. Advised customer. Replaced thermal fuse and ran to test.After running found heater shorted to ground and constantly heating. Unit needs heater as well. Replaced and ran to test. All o; used 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
Shawn H.
DRYER SAMSUNG DV42H5200EF/A3 Checked unit and found heater shorted open. Replaced and ran to test. All ok. ; used 1 DC97-14486A (ELEMENT) from stock
Shawn H.
DRYER WHIRLPOOL MEDB400VQ1 Checked unit and found idler pulley tight causing squealing noise. Installed new idler and ran to test. All ok no more noise.
Shaun S.
DISHWASHER SAMSUNG DMT400RHS/XAA "Upon arrival found that unit was leaking water from recently installed drain pump, tech reinstalled pump several times before could get leak to stop, ran and checked out, unit checks ok upon techs departure"
Shaun S.
APPLIANCE UNKNOWN JJW2727WS "Upon arrival found that unit is function fine, customer concern was that both upper and lower broil element not working properly, tech ran and checked both elements with customer present and found no issue at this time"
Shaun S.
DISHWASHER GE GDT695SMJ2ES "Removed and replaced control board on unit, ran and checked out, had customer observe unit is functioning upon techs departure"
Kevin S.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 "Upon arrival, unit was plugged in but turned off from digital control per customer. Tried to turn on, nothing. Unplugged for a few minutes, then plugged in, tried to turn back on again nothing. Light is working, checked connections to control all good. Will order new control to start for troubleshooting.; rqstng P&A on 1 W10847847 (contrl-box)"
Shaun S.
DISHWASHER MAYTAG MDB7709AWS2 "Upon arrival removed and replaced console panel, ran and tested with customer present, unit running upon techs departure"
Kevin S.
WASHER SPEED QUEEN AWNE92SP113TW01 "Customer claims unit splashing or leaking of water about a cup full? On right hand side. Checked leveling and adjusted lowered left hand side and reset the rear adjusters. Checked with level. Also noted debris plugging up weep holes and cleaned showed customer. Noticed some rust corrosion on front hand side around tub seam. With permission sprayed some WD40 lube to help prevent corrosion. Customer typically uses extra large loads so tested unit with those settings, let unit agitate and then drain and spin out. Check for leaks, none. Continued to adjust front legs and watched agitate took much of the travel out of the unit. Explained all in detail, told customer to continue monitor next few loads. If problem persists the next step would be to replace all springs."
Kevin S.
WASHER WESTINGHOUSE WWS833ESO "Upon arrival, customer claims unit makes loud screeching noise upon spinning out with load. Had customer adult daughter load unit with clothes and then had it spin out. At that time could not get unit to make any noise, checked belt ok. Unit is 13yrs old or older. Hard to make out model and serial number. Many of parts becoming obsolete, but suspect noise coming from transmission. Gave customer verbal estimate on a repair cost and they will continue to use it and look for a newer washer. Explained to them that a speed queen would be closest in design and function."
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Def drain leaking and ff fan assy is leaking down into the crisper drawers okd per Dan; ordrng 1 DA82-01415A (LEAK KIT) and 1 DA97-07190K (FF FAN ASSY)
Kevin S.
WASHER GE GTW330ASK3WW "Upon arrival found unit had tub full of water, unit was un plugged. Plugged in unit, set to drain and spin. Unit drained ok, customer has hose running into separate line, feeding to a shower base and drain in basement. Drain in shower base will not empty fast enough, hose was submerging in water. Unit caused a backflow into the system. Had customer mount end of hose up higher and out of any water. Pics attached. Put unit back into a quick wash, filled, agitated, drain and spun ok. Unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHG2366PF0 "Upon arrival found much frost build up in unit, there is an air leak or possibly door didnt get sealed shut properly over a period of time. Noted that right hand side seemed out of adjustment. Had customer remove all freezer contents and then removed door and shelving to get unit defrosted and adjusted tracking. Evap fan is working, bimetal good, drain is clear and evap had good frost pattern. Removed icemaker, checked fill tube clear. Manually cycled icemaker and unit did harvest and fill. Told customer to monitor unit if icemaker quit again we can replace. Tightened up handle set screws on unit. Told customer to monitor if further frosting comes."
Kevin S.
REFRIGERATOR MIDEA WHD-663FWEW1 "Found freezer door not sealing properly, allowing air to come in and cause frost buildup. Checked for any adjustments to door hinge and ran out front right foot to help tweak the cabinet. Used hairdryer and flat scraper to heat and make adjustment to the door seal. Unit is closing and sealing better and checked with spotlight inside and check for any light coming through the freezer seal. Unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit needs EVAP coil and dye drier ref leak recover and recharge; rqstng P&A on 1 W10143759 (drier (service)) and 1 WPW10608485 (evaporator)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Ice maker advancing intermittently ; ordrng 1 WPW10300022 (icemaker )
Kevin M.
REFRIGERATOR HAIER HTRS18SADW Doors needed adjusted letting warm air in upper left side of ff section ok by Tara
Kevin M.
REFRIGERATOR WHIRLPOOL ET8CHMXKQ05 Defrost drain was plugged up cleaned out put a probe down drain & checks okOKÕd by Tara
Kevin M.
REFRIGERATOR FRIGIDAIRE GLRS234ZAQ5 Cond fan is locked up cust declined repair
Kevin M.
REFRIGERATOR WHIRLPOOL W1TXEMMWQ04 EVAP fan motor is locked up
Brad A.
DRYER FRIGIDAIRE GLEQ942CS0 Found control not responding properly. Rear bearing making loud noise. Needs control board and rear bearing. Located in laundry room manufactured 7/2004; rqstng P&A on 1 134208151 (control board pc) and 1 5303281153 (bearing kit-rear)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS322FDAW01 Ice maker heater is open replaced new ice maker
Brad A.
REFRIGERATOR KENMORE 363.9557852 "Ice maker is not filling with water, ordered ice maker and water valve. Unit located in the kitchen, manufactured 3/2007; ordrng 1 WR30X0318 (ICEMAKER) and 1 WR57X10051 (water inlet valv kit)"
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA 5 yrs in Kitchen -Called Samsung techline frost built up in liner tried visual support but couldnÕt get thru called AHS refrigerant line touch liner of cabinet and frosting up unit is non repairable Angela- 107ARTL cust to hear back with in a few hours call AHS
Brad A.
REFRIGERATOR BO WHIRLPOOL WRF560SEYM "Found freezer door frozen shut, used steamer to thaw ice, found evaporator drain tube not allowing water to drain properly. Installed new drain tube, unit checks ok.; used 1 W11190084 (DN) (TUBE) from stock"
Brad A.
WASHER GE WJRE5550H1WW "Installed new mode shifter, unit still giving error code for mode shifter. Ordered new shifter and motor control. Two hours on return.; rqstng P&A on 1 WH20X10058 (washer electronic in) and 1 WH38X10017(PW) (WASHING MACHINE SHAFT), states that autho needed"
Brad A.
DRYER FRIGIDAIRE LAQE7000LW0 "Found heating element open. Installed new heating element, unit checks.; used 1 134792700 (ELEMENT) from stock"
Brad A.
WASHER FRIGIDAIRE LTF7000ES0 "Found main control and motor control board not communicating, unit needs main control and motor control board, customer does not want to repair unit."
Tim R.
WASHER LG WT7100CW Checked unit over unit was draining and spinning out fine. No issues
Brad A.
DRYER SAMSUNG DV363EWBEUF/A1 "Found thermostat open, unit not heating. Installed new thermostat. Unit is heating properly. Checks ok.; used 1 DC96-0887C (BRACKET) from stock"
Tim R.
DRYER - ELECTRIC MAYTAG MEDX655DW1 Replaced start switch. Checks ok; ordrng 1 W10563095(TSDN) (relay-pts)
Brad A.
REFRIGERATOR FRIGIDAIRE FFFU14F2QWG "Installed new evaporator fan motor, unit is cooling properly."
Tim R.
DRYER WHIRLPOOL WED4815EW1 Replaced timer checks ok. ; ordrng 1 W10185982(TSDN) (timer)
Tim R.
DRYER AMANA NED4655EW1 "Checked unit over found blown therm fuse and thermal cutoff. Replaced checks ok.; used 1 279816 (FUSE), and 1 3392519 (FUSE) from stock"
Tim R.
REFRIGERATOR SAMSUNG GFE26GSKJSS Checked unit over and found that the customer did not have the ice bucket installed correctly so unit would not dispense. Fixed ice bucket checks
Tim R.
WASHER AMANA NTW4516FW2 Replaced actuator. Checks ok; used 1 W10913953 (ACTUATOR) from stock
Tim R.
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Checked unit over found that the refrigerator section was developing frost around the return vent coming from a crack in the refrigerator linear around the light bulbs. No repair.
Tim R.
DRYER WHIRLPOOL WED4815EW1 "Replaced thermal fuse, heater and thermal cut off. Checks ok..; used 1 279816 (FUSE), 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
Tim R.
DRYER SAMSUNG DV42H5200EF/A3 Replaced front rollers. Checks ok; used 2 DC97-16782A (PLASTIC SUPPORT) from stock
Steve M.
DISHWASHER ELECTROLUX EW24ID80QS0A "Dishwasher is leaking water. Remove trim accessories from cabinet install. Remove the dishwasher cleaned out water in drip pan in order to run dishwasher to verify source of leak. Found that water is leaking from out underneath the door and needs a new inner door liner with bottom sealOne hour invested in removal of dishwasher to find source of water leak in 45 minutes needed to replace door liner and reinstall dishwasherUnit is at least three years old located in kitchen.; rqstng P&A on 1 A00010702 (liner W/SEAL), states that autho needed"
Tim R.
DISHWASHER FRIGIDAIRE FFBD2406NS0A Checked unit over found build up of food inside if motor area cleared out and fixed wiring to dispenser. Checks ok.
Steve M.
REFRIGERATOR SAMSUNG RS25J500DSG/AA Installed new door. Manufacturing defect.Installed freezer door. Ice route cap broke during replacement.; ordrng 1 DA67-02425A (CAP)
Tim R.
WASHER WHIRLPOOL WTW8500DC2 Cleared out drain pump. Checks ok"
Tim R.
DISHWASHER KITCHEN AID KDTE104ESS1 replaced door seal due to a big tear in the old door seal. Tested unit no leaks.; used 1 W10300924V (GASKET) from stock
Steve M.
DRYER - ELECTRIC GE GTD33EASK0WW "Dryer will not start, found faulty door switch. Replace door switch dryer is running in heating properlyUnit is two years old located in basement laundry area; ordrng 1 WE10X23879 (SWITCH. (TS))"
Tim R.
DISHWASHER FRIGIDAIRE FFBD2406NS0A Checked unit over found power going into control but nothing lighting up on display. Customer to think about repair
Steve M.
REFRIGERATOR KENMORE 795.72036.111 Unit is not cooling. Compressor is running but not cooling. All lines are hot. Needs compressor. Unit is LG manufactured.
Steve M.
WASHER LG WT5101HW Unit will not pump out. Found bad drain pump. Replaced drain pump. Washer draining properly.; used 1 5859EA1004G (DRAIN PUMP) from stock
Steve G.
WASHER ROPER RTW4516FW1 "Customer states unit drips water when not in use installed new water valve , calibration was done. cycled test OK; ordrng 1 W11038689TS (WATER VALVE)"
Steve M.
REFRIGERATOR KENMORE 253.7041341 Unit not cooling properly. Found frosted over evaporator due to door being open defrost unit and tested all components.
Steve M.
WASHER WHIRLPOOL WTW5000DW0 Washer will not spin out. Found stripped hub assembly. Replaced parts listed washer is operating OK; used 1 W10528947 (DRIVE HUB ASSY) from stock
Steve G.
REFRIGERATOR GE PFSF6PKXEBB Customer states the unit is not cooling at all. Found that the unit refrigerator section is all frozen up. Customer needs to shut down the unit 2 days prior to parts being installed; ordrd 1 WR55X11055 (refrigerator control) and 1 WR60X10254 (asm motor fre.)
Steve G.
DISHWASHER GE GSD3200G00BB Install new float stem and water valve started to notice water going in extremely slow and also did not have proper power call tech line tech line advise replace wire harness and water valve spoke to Zack at warranty company they are looking for the wire harness and if not they will buy out the customer tact will notify customer; saved tckt
Steve M.
MICROWAVE LG LMHM2237ST/01 "Installed parts listed, microwave is heating properly"
Steve M.
OVEN SAMSUNG NE59J7630SS/AA Installed new thermal fuse oven is now operating OKThree years old located in main kitchen
Steve M.
OVEN SAMSUNG NE59J7630SS/AA Installed new thermal fuse oven is now operating OKThree years old located in main kitchen
Shawn H.
OVEN GLEN WOOD n/a Checked unit and found igniter for oven shorted and constantly sparking. Unit needs spark module and switch. Both parts are NLA. ; rqstng P&A on 1 63008 (SWITCH (NLA)) and 1 66564 (SPARK MODULE (NLA))
Steve G.
OVEN KENMORE 790.974538 Installed new overlay and clock assembly cycled unit test OK also noted that customer does not have a stress clamp or anti-tip bracket
Steve G.
REFRIGERATOR FRIGIDAIRE FFFH17F2QWA Installed new door gasket advise customer to keep door closed for at least 12 hours test OK
Shawn H.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Checked unit and found a blockage in the evaporator causing no cool. Unit will need evaporator, compressor, and drier.; rqstng P&A on 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 WP2188822 (evaporator)"
Steve G.
REFRIGERATOR LG LFXC24726S/03 Installed new fill guide.
Shawn H.
DRYER MAYTAG PYE2300AYW "Checked unit and noise is coming from the blower wheel. Wheel is cracked and rattling in housing. Unit needs blower wheel. Please order wheel. Clamped wheel to shaft as a temporary fix so customer can use machine till I can return with part. ; ordrng 1 31001317 (wheel,blower)"
Steve G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer states that the unit is not making ice. Customer spoke to Vendor and told me that they were going to do a buy out technician called Vendor spoke to Tracy, they are buying the customer out. Bill out for trip"
Steve G.
RANGE GE JBP72B0K2BB Installed new broil element
Shaun S.
WASHER WHIRLPOOL WFW95HEDC0 "Upon arrival found that unit will not power up, checked receptacle in wall for proper power which checked ok, unit needs new interface board and new main board ; ordrng 1 MAINBOARD and 1 USERINTERFACE"
Shawn H.
WASHER WHIRLPOOL WTW5000DW2 Checked unit and found hot water valve stuck partially open filling tub. Replaced valve and ran to test. All ok. No more water leakage into tub. ; used 1 W11210459 (VALVE) from stock
Shaun S.
WASHER SAMSUNG WA50K8600AV/A2 Upon arrival tech tried to run testing on u it and found that machine will not operate in any setting it is set on unit needs new main control; ordrng 1 MAINCONTROL
Shawn H.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Checked unit and found ice maker not cycling. Replaced and ran to test. ; used 1 W10882923 (IMK) from stock
Shaun S.
WASHER WHIRLPOOL WTW7800XW2 "Upon arrival found that unit needs a new hub assm, new washplate and also needs a new lid. Gave customer est for all 3 parts needed for repair, declines repair on lid but ok repair for hub and for wash plate if customer call back there is 2 est saved one with lid and one without lid; ordrng 1 W10820039 (hub) and 1 W11252784 (WASH PLATE)"
Kevin S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer Upon arrival, inspected ice bucket, somewhat full, some of the ice cubes clumped together. Have had similar issue with exact unit prior months ago, in which had changed ice bucket then icemaker.... this unit has additional problem the auger and solenoid is working properly but upon inspecting the auger fork is not securing in place and slipping on shaft. Will look to replace fork and icemaker to start. If the new yoke wonÕt secure then a new auger motor will need replaced.; rqstng P&A on 1 WP63052-2 (impeller YOKE) and 1 WPW10300024 (icemaker)"
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GYE22KMHBES "Installed all provided parts and ran to test. Ice maker cycles fine, touchpad is no longer intermittent, and no more leak from dispenser. Parts where shipped to customer from GE. Have photos of shipping label and pack list."
Kevin S.
REFRIGERATOR GE CYE22TP4MCW2 "Upon arrival removed the lens and led light for freezer that is mounted on the bottom of the left hand or dispenser door. Upon removal found wires had been pinched and damaged and one of the wires was broken in half. Called techline, will have to replace whole door. Called consumer relations, created case number on file for this new unit #190709-001192. Unit was just installed on 7-1-19 as an exchange for a previous frig with different issue. Unit is a cafe style with white finish. Original purchase date 5-18-19 this unit exchanged and installed 7-1-19. I need ordered one left hand side door, same as dispenser side. Talked to Shari. Pics of wire damage attached.; ordrng 1 00001111XXXXXX (LEFT HAND SIDE DOOR)"
Shawn H.
DRYER LG DLE0332W "Checked unit and temps at rear of machine with vent disconnected are 160 on high heat, 145 on medium, and 130 on low. All temps within spec. Vent at exterior of home is clogged. Advised customer to have vent cleaned and dry times will decrease."
Kevin S.
MICROWAVE FRIGIDAIRE FGMO226NUDA "Unit is placed on shelf, unit will trip breaker as soon as breaker is powered on. Opened up unit found monitor switch is shorted. Will replace all 3 switches And fuse. ; ordrng 1 5304509451 (FUSE) and 1 5304512529 (MONITOR SWITCH) and 1 5304515182 (INTERLOCK SWITCH) and 1 5304519343 (UPPER SWITCH)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TD5 "Customer noted insulation and wiring had been pinched and bare wires exposed on lefthand side door, freezer section at top. Will need replacement door. Also noted a nick in the handle on frig side. Pic attached.; ordrng 1 241930105 (DOOR HANDLE BLACK STAINLESS) and 1 807460045 (FREEZER DOOR)"
Shaun S.
REFRIGERATOR LG LMX25988ST/00 "Upon arrival removed and replaced million strip on u it, had customer observe the repair, unit checks ok upon techs departure"
Kevin S.
WASHER WHIRLPOOL WTW7300DW0 "Looked over unit, is in bad condition, lots of wear. Found agitator wash plate is stripped out. Also freehand spun the outer tub bearing is worn, making a roaring noise, and issues with transmission or gear case assembly. Tub supports appear weak as well and will need replaced. In the present condition i do not recommend repairing unit. Probably have minimum 2-4hrs. In repair.; rqstng P&A on 1 W10512162 (tub-outer) and 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner) and 1 W11130359 (suspension)"
Shaun S.
DISHWASHER KITCHENAID KDFE104DSS1 "Upon arrival removed and replaced sump assm on unit, upon pulling old sump assm found broken pieces of glass in it, believe thatÕs was caused motor to fail, installed new sump, ran and check unit d out, had customer observe repair, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR WHIRLPOOL ED27DQXDN01 Water supply line was leaking to unit & near shut off also
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Lights out on user interface not making the noise at this time cust to record sound but ordering user interface ; ordrng 1 242058232 (user interface)
Shaun S.
WASHER MAYTAG MVWB835DW1 "Upon arrival removed and replaced gearcase on unit, ran and checked out, tech ran programming test on unit, checks ok upon techs departure"
Kevin S.
WASHER GE GTW750CPL0DG "Customer not home at the time but talked to on phone ok to go on in. Replaced drain pump. Put unit in a speed wash, filled. Put unit into a drain and spin, unit drained all water and spun out. Checked for leaks, unit checks ok."
Brad A.
WASHER LG WT5170HW Found unit not draining properly. Found drain pump not turning with proper voltage is applied. Ordered new drain pump.; ordrng 1 5859EA1004G (DRAIN PUMP)
Kevin M.
FREEZER FRIGIDAIRE FFFC07M2UW Unit has good Frost pattern on inter walls but if unit goes down it is a non serviceable unit
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A Installed new filter housing and unit checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF265PTDBP/XAA Checked error codes non compressor and main board needs replaced cust does Not want to repair
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18B4AWA Unit needs new EVAP coil and compressor non economical to repair
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Fill tube is froze up replaced fill tube; used 1 5303918860 (FILL) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed new DISP door assy and checks ok
Brad A.
REFRIGERATOR SAMSUNG RF32FMQDBXW/AA "Found water leaking through ice chute flap. Ice maker frozen up. Needs icemaker,and ice chute module.; rqstng P&A on 1 DA82-02367A (BRACKET KIT) and 1 DA97-15217D (ICE MAKER) and 1 UNKNOWN (ICE CHUTE MODULE)"
Brad A.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Found ice forming on refrigerant lines entering evaporator, no frost pattern on evaporator. Talked to Mitch at Techline, was advised to put a dye drier on unit and look for a refrigerant leak. Found door slides not holding door closed properly. Ordered dye drier and rails.; rqstng P&A on 1 UNKNOWN (DYE DRIER) and 2 WPW10120018 (slide rail (frz))s"
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA IMk needs repaired per ice maker bulletin cust to contact Samsung
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111WW/AA Installed new fan assy and checks ok
Brad A.
WASHER GE WBB4500G0WW "Found motor control board not working properly, found oil leaking, needs new motor and machine shaft. two hours upon return.; rqstng P&A on 1 WH02X10237 (scr 1/4-20 mch hxw 5) and 1 WH02X10383 (washing machine tub) and 1 WH20X10058 (washer electronic in) and 1 WH2X1197 (washer tub bearing) and 1 WH38X10017 (washing machine shaf)"
Brad A.
DRYER MAYTAG PYET344AYW "Found element open, customer does not want repair."
Brad A.
WASHER GE GTW750CSL0WS "Found Unit not filling properly, found connector to water valve. It seated properly. Reconnected water valve, unit checks ok."
Tim R.
RANGE GE JBS60DK1WW Checked unit over found that the control wasnÕt shutting the bake element off. Needs new control.; ordrng 1 WB07X26639 (faceplate graphics () and 1 WB27X26540 (control oven to9 ele)
Tim R.
WASHER LG WT7500CW Installed new control board but unit would still not power up. Unit was sparking every time it was plugged in. Found broken wire on outlet fixed wire. Unit still needs display board.; ordrng 1 EBR81634402 (DISPLAY)
Tim R.
WASHER GE GTWN4250D "Checked unit over found bearings in inner-spin basket and transmission worn out. Unit needs complete tub assembly along with suspension platform. Not worth repair due to cost. Unit is located in the laundry room. About five years old.; rqstng P&A on 1 WH17X10025 (leg and platform asm) and 1 WH38X10019 (washing machine shaf) and 1 WH45X10112 (washing machine tub) and 1 WH45X20473 (washer tub assembly), states that autho needed"
Brad A.
WASHER SAMSUNG WA48H7400AW/A2 "Installed new dampers, unit checks ok."
Tim R.
RANGE KITCHEN AID KESS907SWW04 Checked unit over found unit needs new glass top customer to decide on repair.
Tim R.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Checked 7nit over found that the freezer was frosting up due to the door glides not being lined up properly. Fixed door glides. Checks ok.
Tim R.
DISHWASHER MAYTAG MDB8959SFZ3 Checked unit over found that the control panel buttons were not hitting due to broken clip. Fixed clip. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FGHB2866PF3 "Checked unit over found that the freezer fan had ice build up. Replaced fan and blade. Checks ok; ordrng 1 241509402(TSDN) (motor) and 1 5308000010(TSDN) (blade-evap fan ), states that autho needed"
Steve M.
REFRIGERATOR BO GENERAL ELECTRIC GFE28GMKDES Fresh food fan is not running. Items in refrigerator are warm. Freezer fan is running but coil is completely frosted over found burnt spot on control. Heater in fresh food section tests open; rqstng P&A on 1 WR51X10132 (heater def asm ff) and 1 WR55X30806 (MAIN CONTROL) and 1 WR60X26281 (FAN)
Tim R.
WASHER WHIRLPOOL WFW96HEAC0 Checked unit over found that the unit needs a new CCU and MCU due to f06-e01 error code. Customer not repair.
Steve M.
DISHWASHER GE GSD4410X72AA not washing thoroughly. upper spray arm not spinning needs spray arm. Dispenser. Not opening properly. Needs latch assembly. Can not locate part20 yrs old kitchen; rqstng P&A on 1 WD16X0318 (DISPENSER LATCH ) and 1 WD28X10103 (spray arm)
Tim R.
DISHWASHER BOSCH SHE3AR56UC/21 Unit isnÕt kicking door lock into place. Needs new door latch assembly. Bosch to review for coverage.
Tim R.
DISHWASHER FRIGIDAIRE GLD2870RFB0 Checked unit over found that the unit had shorted out power wire. Repaired the power wire. Checks ok customer Niall wash button does not respond but all the other buttons work properly
Tim R.
AIR CONDITIONER LG LP1215GXR Checked unit over found that the power cord was shorted out but only came with control board assembly. No repair.
Steve M.
REFRIGERATOR SAMSUNG RF265ABWP/XAA Lower icemaker is broken. Needs replaced. Installed new icemaker. Unit operating properly.; used 1 DA97-07603B (IMK) from stock
Steve M.
DRYER WHIRLPOOL WED7500GC0 Installed new door seal. Door closing properly.
Steve G.
REFRIGERATOR GE GSH25JFRFWW Customer states that the unit worked well for several days now the unit fan stopped. ; rqstng P&A on 1 1111 (MAIN BOARD)
Steve M.
REFRIGERATOR BO SAMSUNG RF26HFENDSR/AA "FF section not coo, had fan noise but hAs stopped. Found frozen evaporator drain causing excess frost to build up into thin. Installed drain clip and cleared frost3 yrs old main kitchen; used 1 DA61-06796A (DRAIN CLIP) from stock"
Steve G.
REFRIGERATOR WHIRLPOOL GB2FHDXWS03 Customer states that the unit is not cooling. Found that the unit is not going into defrost mode. ; ordrd 1 WPW10503278 (refer elect cont brd) and 1 Wp12729128 (heater)