Local Reviews
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Steve M.
WASHER LG WT7600HWA Normal cycles not filling with hot water. Hot water only cycles for second. Performed factory service test recalibrated washer after resetting controls. Washer operating properly.
Steve G.
DRYER KENMORE 110.6210231 "Customer states that the unit is loud. Installed new left rear roller. Cycled ; pckd up 1 349241T (support,roller)"
Steve G.
RANGE WHIRLPOOL WFC310S0EB1 Installed both left and right door hinge and install both and right receivers test OK
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSG/AA 02 Installed new main board and ice maker ...cycled.
Steve G.
DRYER KENMORE 110.6210231 "Customer states that the unit is loud. Installed new left rear roller. Cycled ; pckd up 1 349241T (support,roller)"
Shawn H.
REFRIGERATOR LG LDC22720ST Checked unit and found door switch intermittently shorting open causing light to not come one. No loose or broken connections. Unit needs door switch. ; ordrng 1 6600JB1010A (door switch )
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Found ice maker fill line frozen. Unit in need of service bulletin kit RF1902. Please order kit. ; ordrng 1 5303918860 (fill tube kit)
Shawn H.
WASHER GE GTW460ASJ8WW "Checked unit and found error codes 9, 31, 3 , 29, 27, 26, 28, & 19. Ran diagnostics and found unit not to be sensing lock input. Unit needs lock assembly. ; ordrng 1 WH01X27954 (lid lock quick relea)"
Steve G.
REFRIGERATOR SAMSUNG RF323TEDBBC/AA "Customer states that the unit is still acting up. Customer had another company out and replace several thing in the freezer section. Last time out was the tech replace that main board, inverter board and display due to what the customer has stated. Customer states that the unit thaws out the works for several days. Customer did take several pictures of the freezer back wall and tech did attach.When tech was out the unit was working fine. The unit was in good working condition. NO error codes came up in the display. Service quick was out 4 times prior, and replaced several items. David techline. Stated that possible that water is getting trap inside the cabinet, causing moisture inside the unit causing frosting. If that is the case then techline said that the unit is not repairable. Elaine at NEW Jeff at NEW techline. Asurion. Per Jeff they are deeming the unit no repairable. CRM 113095669Customer to receive a call next couple days."
Shawn H.
WASHER SAMSUNG WF42H5200AP/A2 Checked unit and found se error code. Pulled pump screen and found filter full of debris. Cleared unit of debris and ran to test. Drain pump is good. Found front door boot clamp broken and not secured. Unit needs door boot clamp. ; ordrng 1 DC97-04973B (boot clamp)
Steve G.
WASHER SAMSUNG WF455ARDSWR/AA Customer states that the unit started to smoke and found rubber in the tub. Customer needs at tub job. Verbal est of 1100-1200. Customer not repairing.
Steve G.
DISHWASHER BOSCH SHP65T55UC 07 "Installed new main board, and soap dispenser assy. Cycle unit."
Steve G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Customer states that the unit is not making ice. Found that the fill tube is frozen up. Thawed out fill tube. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR Customer the the unit unplug so tech could work on the unit. Tech installed new ice maker assy. and clips. Sealed up the entire ice room. Installed new heater in the refrigerator section and installed new evap cover. flush out the defrost drain line. Installed new main board. Cycled unit.
Shawn H.
REFRIGERATOR KITCHEN AID KSRA25CNBL00 Checked unit and found lower cam closer worn causing door to not close properly and to open when freezer door is closed hard. Unit needs cam closers. If scheduling after Wednesday need to wait to hear from customer as they are leaving town for the rest of the week. ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door)
Shawn H.
DISHWASHER WHIRLPOOL DU1055XTVS1 Installed all provided parts. All ok.
Shawn H.
DRYER MAYTAG MDE9700AYW "Checked unit and found thermal fuse shorted open for motor. Unit had large amount of lint built up in bloater housing. Cleared unit of lint, installed new thermal fuse and ran to test. All ok. Unit heats and runs fine. Advised customer to have exterior vent cleaned ASAP. Please mail out invoice.; used 1 WP35001087 (THERMAL FUSE ) from stock"
Shaun S.
REFRIGERATOR GE TPX24BPBJ BB Found that water line from imk fill spout to water valve is broken needs replaced ; ordrng 1 WR17X11349 (tube plastic)
Shawn H.
DRYER SAMSUNG DV45H6300EG/A3 Checked unit and found idler pulley broken causing no tumble/no dry. Replaced idler and ran to test. All ok. Unit heats and tumbles fine. Collected deductible by cash. $100.00.; used 1 DC93-00634A (IDLER PULLEY) from stock
Kevin S.
ICEMAKER WHIRLPOOL WRF555SDFZ02 "Upon arrival was able to get icemaker to dispense ice each time. Checked ice chute again and open and closing of dispenser flap sealing each time. Pulled out icebucket, was seated properly. Checked over ice cubes only thing of note was some cubes 3 and 4 together. Called tech line gave me troubleshooting steps, and for the ice in numbers they said that was normal to help with harvest by design. Checked to make sure icemaker was seated properly and no noticeable cracks or issues. Was told to check condenser coil make sure it wasnt too dirty and appeared clean. Only other thing noted is that the unit appears to harvest ice quite frequently and did it 3 times while there. Customer doesnt use much ice so i assume maybe the bucket is over filling and then causing an issue with dispensing then jamming. Ordering a new icemaker unit.; rqstng P&A on 1 WPW10300024 (icemaker)"
Shawn H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Checked unit and found ice maker stuck in the dump position. Ran diagnostics and ice maker wonÍt cycle and is not sensing bucket. Replaced switch and ice maker. Ran to test. All ok. Ice maker is under a part warranty.
Shaun S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Removed and replaced control on unit, ran and checked out, unit checks ok upon techs departure"
Kevin S.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWD "Upon arrival unit was plugged in and not cooling. Some items had been removed others still inside. Customer claims first noted issue saturday. Removed evap cover, no frost pattern however layer of ice in bottom and drain was closed possible defrost issue. Cleared ice and steamed drain ok. Evap,fan is not running, Checked compressor is not running and cold to touch, watt meter only drawing amperage from lights, checked thermostat control setting, moved off then back to coldest. Compressor never tried to come on. Checked ohm reading of thermostat across all settings showed OPEN. Suspect thermostat/cold control is bad, possible defrost timer acting up will get along with compressor relay.; rqstng P&A on 1 297259515 (controller RELAY) and 1 5304513033 (COLD CONTROL) and 1 5304518034 (DEFROST TIMER)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 ItÍs a no cool situation
Shaun S.
DRYER HOTPOINT HTDX1000E0WW Upon arrival found that unit has a defective fuse and will not power up customer to replace fuse unit checks out ok
Shaun S.
WASHER MAYTAG MVWX655DW1 "Upon arrival found that unit was not putting cold water into machine due to inlet screen on valve blocked over with rust, pulled screens from valve cleaned and reinstalled, unit checks ok"
Kevin M.
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 "T-stat isnÍt opening properly and EVAP fan motor is intermittent; rqstng P&A on 1 4389144 (motor,evap.fan) and 1 WP2198202 (thermostat)"
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHT1513LW9 "Upon arrival found that evap fan motor was not running on unit, removed and replaced fan motor, ran and checked out unit, checks ok upon techs departure; used 1 242077702 (EVAP MOTOR) from stock"
Kevin S.
FREEZER FRIGIDAIRE LFFH20F3QWC "Door not sealing correctly, frost buildup in top middle area. Used light inside to show light coming through. Used hair dryer, and scraper to work the seal into place. Then took pics, also put bead of silicone in channel to help hold outer part into place. Took more pics all around door seal. Garage floor naturally sloped to center, no foot adjustment, recommended shimming the front slightly. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed fresh food fan assembly was frozen up and re-ordered gasket was wrong color need black right fresh food door gasket; rqstng P&A on 1 ....... (TRY FF DOOR GASKET BLACK)
Kevin S.
RANGE FRIGIDAIRE FEF368GQA "Found old bake element broken in two. Replaced part, put unit into 350 bake mode. Unit checks ok.; used 1 316075103 (BAKE ELEMENT) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Ff fan assy is locked up and needs repaired per IMk service bulletin; rqstng P&A on 1 DA82-02704A (IMK KIT) and 1 DA97-12608A (FF FAN ASSY) and 1 DA97-14474C (BUCKET)
Kevin S.
REFRIGERATOR LG LSXS26386D "Customer has had unit since May 2018 but only until about April 2019 have they first hooked water line up to unit. When icemaker is set to ñONî the unit will dispense water out of water dispenser onto the floor instead of in ice tray. Called techline, they said this was a common issue with these models as the main water line is swapped incorrectly at the water valve at the assembly in the back from factory. Swapped the 2 5/16î lines and tested for any leaks. Unit checks ok."
Brad A.
REFRIGERATOR BO SAMSUNG RF30HBEDBSR/AA "Found ice maker frozen, not cycling properly. Ice room frosted up. Installed new ice maker and y clip assembly. Unit checks ok.; ordrng 1 DA82-02367A(TS) (Y CLIPS) and 1 DA97-15217D(TS) (ICE MAKER)"
Brad A.
DISHWASHER BOSCH SHX33RF5UC/64 "Unit is leaking from water valve. need valve (00622058).Was instructed to email Bosch with the diagnosis. I am waiting for a response from Bosch, ; schdld next appmnt for 5/14 TUE !"
Kevin M.
REFRIGERATOR SAMSUNG RF197ACBP/XAA Called AHS -Art- wiring in the cabinet shorting out causing the unit not to cool non repairable AHS - will contact customer within 2-3 auth 1ARTM
Brad A.
REFRIGERATOR SAMSUNG RF18HFENBSR/US "Freezer is frosting up, talked to Techline, unit needs leak kit and new defrost sensor. Samsung ticket# 4150156896; ordrng 1 DA32-00024V (DEFROST SENSOR) and 1 DA82-01415A (LEAK KIT)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Installed parts At auger was stripped out needed to rebuild housing assembly; pckd up 1 242305201 (housing cover)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed parts and took pictures of ice bulletin
Tim R.
REFRIGERATOR FRIGIDAIRE FFHX2325TP0 Replaced ice bucket due to broken teeth. Checks ok; ordrng 1 241860803(TS) (ice container asm)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Installed new evaporator fan motor, unit is cooling properly. All operations test ok."
Tim R.
REFRIGERATOR SAMSUNG RF22K9581SR/AA "Unit needs evaporator covers and main control.; rqstng P&A on 1 DA94-03040A (CONTROL BOARD) and 2 DA97-13001B (EVAPORATOR COVER)s, states that autho needed"
Brad A.
REFRIGERATOR SAMSUNG RF22M9581SG/AA "Installed new ice maker assembly, unit checks ok."
Tim R.
DISHWASHER LG LDF7774BD Replaced lower rack assembly due to broken rack. LG covering rack because unit is less then two years old. Talked with customer and we are just dropping off rack when it comes in. ; ordrng 1 3751DD1001C(TS) (LOWER RACK )
Tim R.
MICROWAVE GE DVM1950DR1WW Checked unit over found that after installing part it had shorted out the magnetron again. Found that the mag tube was piting and coating had worn off. Talked to Jennifer with NSA and we are removing al parts but magnetron and returning and just billing for the one part. SheÍs sending info to CC.
Tim R.
DRYER MAYTAG MDE9206AYW "Checked unit over and found rollers and Idlers is completely worn out and grinding. Unit was ran for several weeks while it was squealing and grinding. Customer said unit got harder and harder to start due to the drag put on it by the idlerÍs and rollers. It eventually burned out the motor and the motor wonÍt start; rqstng P&A on 2 12001541VP (support- q)s and 1 33001790 (wheel,blower) and 1 33002795 (motor-drve) and 1 6-3700340VP (IDLER), states that autho needed"
Tim R.
DISHWASHER KITCHEN AID KUDS01FLBL3 Adjusted door seal so that door would close properly and not bind up. Checks ok.
Tim R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced drain pump due to not draining out the water. Checks ok; used 1 W10876537 (DRAIN PUMP) from stock
Tim R.
WASHER WHIRLPOOL WFW9200SQA12 Checked unit over found that the unit had something work its way between the the drum and outer tub. No repair.
Tim R.
RANGE KENMORE 790.78902 Replaced ignitor due to long preheat time in upper oven. Checks ok.; used 1 5303935066 (IGNITOR) from stock
Steve M.
RANGE SAMSUNG NE595R0ABBB/AA Oven is overheating and will not shut off. Recommend main control and new temp probe. Both front dual elements cycle and sometimes will only stay on high. Cannot cook on low. Need both front elements and corresponding infinite switches; rqstng P&A on 1 INFINITESWITCH (FAR LEFT ) and 1 INFINITESWITCH (FAR RIGHT) and 1 LFELEMENT and 1 MAINCONTROL and 1 OVENPROBE and 1 REFELEMENT
Tim R.
REFRIGERATOR AMANA ACD2234HRS Replaced icemaker due to leak. Checks ok; pckd up 1 D7824706Q (ice maker)
Tim R.
WASHER WHIRLPOOL WTW8500DC0 Replaced display due to no power. Checks ok; pckd up 1 W11025585 (panel-cntl)
Steve M.
REFRIGERATOR FRIGIDAIRE FFSS2615TD0 Ice dispenser wonÍt work. Found seized auger motor; ordrd 1 242221501 (motor-auger)
Tim R.
DISHWASHER KITCHENAID KDFE104DSS0 Replaced dispenser and control. Checks ok; pckd up 1 W10854215 (cntrl-elec) and 1 W11032769 (dispenser)
Tim R.
DISHWASHER LG LDF5545ST Replaced racks and control panel. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT1821QB1 "Freezer is completely frosted over door seal warped not sealing properly, evaporator fan blade is broken. Unit is not going through complete defrost defrost harness for heater connections have come out of molex,Will not secure. Unit keeps cycling fan on and off. Will not stop. Need control box.; ordrd 1 242193209 (gasket-frzr door) and 1 242213501 (harness) and 1 242219302 (fan blade) and 1 5304507171 (control box)"
Steve M.
DRYER FRIGIDAIRE FFLE3900UW0 Dryer runs loud for a second then shut off. Found drive belt off motor pulley causing motor to over heat. Re installed belt. Unit running ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Freezer section freezing well below zero and refrigerator section in the high 40s. Found in Temperature blend door not responding properly found a loose wiring in Molex connector. Adjusted wiring position blend door started operating properly through diagnostic activation. Refrigerator is operating OK
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Icemaker still frosting over. Another COD service was just out and did the service bulletins less than a month ago. Recommend contacting servicer
Steve G.
DISHWASHER KITCHEN AID n/a Customer states that no power to the unit. Tech did check power to the unit at the junction box and did not get any power. Tech did hook up a cheater plug to the unit and was able to get power to the inline fuse and power was coming out of the fuse. Notified Rob and he approved the repair. ; ordrd 1 W10380685 (cntrl-elec) and 1 W10481130 (panel-cntl)
Steve M.
DISHWASHER SAMSUNG DW80K7050UG/AA LC error code. Main wash motor is leaking. Customer declined. Repair. Parts too expensive.
Steve G.
DISHWASHER BOSCH SHP865WF2N/10 Customer states that the unit will not power up. Tech removed the junction box cover and noticed that he wire where burn up; ordrng 1 1111 (POWER CORD ASSY. )
Steve M.
WASHER WHIRLPOOL WFW92HEFW0 F3 E1 error. Replaced pressure sensor.; used 1 W10448876 (SWITCH) from stock
Steve G.
DRYER SAMSUNG DV45K7600EWA3 01 Customer states that the unit is loud. Found that the idler pulley was out. Installed new idler pulley. Cycle; ordrng 1 dc93-00634aTS (IDLER PULLEY )
Steve M.
DRYER ROPER RED4516FW0 Dryer not heating found open high limit thermostat on heater housing. Installed new thermostat. Dryer checks out OK; used 1 279816 (FUSE) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 "Fresh food section is warm. Found evaporator fan not running, removed cover and found harness tied up in fan blade. Re-position harness in refrigerator is blowing air properly and cooling."
Steve M.
WASHER WHIRLPOOL WTW5840BC0 "Washer will not agitate. Found stripped splutch gears due to worn actuator. Replaced both parts. Washer working ok.; used 1 W10006355 (ACTUATOR), and 1 W10721967 (SPLUTCH) from stock"
Shawn H.
RANGE THERMADOR PODMW301J/01 Secured unit flush to cabinets. Ran to test. All functions are good and unit is quiet. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL ET16AKXMWR0 "Checked unit and found noise coming from locked up evap fan motor. This is why we have weak cool in the fresh food section. Door seal is deformed allowing cool to escape. Rear of machine has frost build up along the heat exchanger. Evaporator has poor frost pattern across it. Unit has a restriction in the evaporator. Evaporator is NLA. Unit would need evaporator, drier, compressor, evap fan, and door seal. Called Rob Pilder and lvm.; rqstng P&A on 1 2188445 (door gasket ) and 1 482731 (motor,evap.fan) and 1 942866 (evaporator(NLA)) and 1 W10439652 (compressor) and 1 W10843121 (filter dryer)"
Steve G.
FREEZER WHIRLPOOL WRT311FZDW00 Customer states that the unit refrigerator door is not sealing properly. Adjust the door hinge and shim up the door.
Steve G.
WASHER LG WT7100CW Installed new drain pump. Cycle
Steve G.
WASHER WHIRLPOOL LSB6200KQ1 Customer states that the unit is not spinning out as well. Tech started up the unit and was able to hold the wash but in spin. Customer needs gear case and basket drive. Customer is not going to repair the unit.
Shawn H.
RANGE FRIGIDAIRE FEF380MXDCA "Checked unit and found relay on board shorted open. Checked bake and broil elements, they are testing good, all burners work. Unit needs main board and overlay. ; ordrng 1 316207529 (clock/timer) and 1 316220805 (overlay)"
Steve G.
REFRIGERATOR SAMSUNG RF266AEWP/XAA Customer states that the freezer is not cooling. Tech removed the freezer back wall notice that the customer has a restriction. Customer is not going to repair the unit.
Shawn H.
REFRIGERATOR WHIRLPOOL ET1CHEXVQ01 "Checked unit; found defrost drain clogged and evap fan inop. Cleared drain. Fan is getting 118vac but wonÍt run. Fan has a dead short inside the motor. Defrost circuit is good, good frost pattern. Unit needs evap fan. ; ordrng 1 2315539 (fan motor)"
Steve G.
REFRIGERATOR FRIGIDAIRE FFGH2611LWA Customer states that the unit is leaking. Found that the filter in the unit was.cracked. Tech has a by-pass filter and did check with the by-pass filter. Check oh.
Steve G.
DRYER MAYTAG MEDX655DW1 Customer states that the unit will not start. Found two fuses where blown and the vent goes straight out the back. Installed new thermo cut off and thermal fuse. Noticed that when plug back in the heater would not shut off. Installed new heater. Cycled unit test okay ; pckd up 1 WP279816 (THERMAL CUT OFF) and 1 WP279838 (HEATING ELEMENT) and 1 WP3392519 (thermal fuse)
Shawn H.
WASHER LG LDF5545ST Checked unit and getting erratic operation from control. Resetting breaker sometimes work but doesnÍt most of the time. Lights will change on its own and some buttons are inop. Unit falls under service bulletin for buttons not operating correctly. Issue is from moisture getting into control and shorting. Control was replaced under warranty once but wasnÍt replaced with and updated version. verified this with LG tech line. Upper and lower racks are rusting due to worn coating. These are covered under 5 year parts. Verified this with LG tech line. Part is covered under 5 year labor for racks and electronic control. See picture of owners manual. ; ordrng 1 LGAGL75172610 (panel cntrl) and 1 MGR62422102 (lower rack) and 1 MGR62422303 (upper rack)
Shaun S.
DRYER LG DLEX8000W Upon arrival and installing board found that we also have a problem with thermostat on side of element needs replaced ; ordrng 1 THERMOSTATONELEMENT
Shaun S.
DISHWASHER BOSCH SHX46A07UC/21 Upon arrival found that unit has a defective control board ; ordrng 1 496013 (control unit)
Shawn H.
DRYER WHIRLPOOL WED9200SQ0 "Checked unit and found it heating fine. Ran unit on normal and timed dry; heater cycles fine in both. Customer stated that clothes came out wet still. Pulled vent to check for blockages, vent is clear. Cannot duplicate concern of no heat. Possible relay not closing on the board but unable to verify. Please mail out invoice."
Shawn H.
WASHER SAMSUNG WF45N5300AW/US "Checked unit and found 4C, dC codes. 4C is a water supply error and dC is a door error. Ran diagnostics and unit is not getting hot water. Door lock works fine. Supply is good. Checked and found loose connection at hot water valve. Re-secured and ran to test. All ok. Samsung ticket # 4150143029"
Shawn H.
DISHWASHER BOSCH SHSM63W52N/11 "Checked unit and smell is still present. Customer ran Affresh(like previously suggested). Ran 4 times and odor is still present. Called Bosch tech line again. Spoke with John. He suggested we check the rinse aid setting. Unit was set at second highest rinse aid setting. This can cause our slimy feeling on the dishes and an odor. He had me check the drain hose installation, installed correctly. He suggested to run another cleaner and leave door propped open. Advised customer of rinse aid setting and to leave door propped open. Customer is going to run and monitor."
Shawn H.
REFRIGERATOR WHIRLPOOL GI6FDRXXY04 Checked unit and found water flow very very weak. Removed filter and installed bypass plug. Water flows fine to ice maker and dispenser. Filter is bad. Customer stated that it is a new filter and the second one theyÍve tried with same issue. Advised customer to have softener checked. It may be sending hard water into filters causing clog.
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 "Took temperature readings customer claimed both freezer and fresh food section were warm. Temp reads of fresh food section unit was around 38-41 degrees. Freezer section was up to 22 degrees. Plugged in watt meter unit pulled up to 150w at first turn on, then settled down to around 80w. Compressor is very warm, condenser felt room temp condenser fan is running properly. Readings on display read 28 in freezer and 37 in frig. Unit still had some ice cubes in bucket. Removed bottom evap cover found top half frosted bottom half completely clear no frost. Either have a restriction or low charge; rqstng P&A on 1 5303918284 (evaporator KIT) and 1 5303918358 (filter-drier w dye)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2869LF4 "Customer was getting an SYEF error, cooling fan not starting. Checked temps ok in freezer and frig section. Noticed ice/frost buildup below ice compartment around drain area. When removing ice bucket it was extremely full and when pulled out a layer of cubes fell in the compartment as if the icemaker continued o make ice but not stop. There was ice in the tray and when removing ice compartment looked as if water was splashing and going across the top of the unit into the air handler itself causing the error and causing the ice, frost buildup below. installation looked fine, suspect issue with icemaker itself. Customer said he does not wish to repair or put any more money into the unit as it has had multiple issues since new, said they will shop for a new unit. no repair."
Kevin S.
DRYER ELECTROLUX EFME617SIW0 "Customer unit is squealing and vibrating abnormally. Found unit idle pulley needs replaced, also caused damage to belt. Also found some flat spots on rollers.; ordrng 4 134715900 (roller)s and 1 134719300 (belt) and 1 134793500 (idler arm)"
Shaun S.
WASHER ROPER RAS7133RQ3 "Upon arrival found that connection to lid switch was not connected properly and causing unit not to spin or agitate tech repaired unit, ran and checked out"
Shaun S.
WASHER KENMORE 110.2091299 Upon arrival found that unit has a bad transmission customer elects to replace unit instead of repairing
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Fan is intermittently running ordered new fan & main brd; ordrng 1 5304510311 and 1 809069201 (motor)
Shaun S.
MICROWAVE SAMSUNG MC17J8000CS/AA "Upon arrival removed and replaced door on micro, ran and checked operation, unit checks ok"
Shaun S.
DRYER SAMSUNG DV220AEW/AA "Found that unit has a bad heating element, removed and replaced element, checks ok; used 1 DC97-14486A (ELEMENT) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RS265TDRS/XAA02 "Replaced main pcb, checked make sure unit is running and cooling."
Kevin S.
RANGE GE JB750EJ6ES "Replaced main pcb, checked unit cooktop, bake and broil functions. set clock and check oven light. Unit checks ok."
Kevin S.
WASHER LG WM3250HWA "Replaced parts, ran unit in speed wash, unit filled, agitate, drain and spin without issue, no errors. Told customer recommend replacing water hoses and securing drain hose in proper position as they have that down in drain trap."
Jeffrey G.
WASHER GE GTW750CSLOWS Replaced lid lock. Run and checked operation ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHT1837LEO Adjusted damper letting the air to blow down into fresh food section
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 EVAP coil only had partial frost pattern would Need a compressor and a dye dryer cust going to contact store about an exchange
Jeffrey G.
RANGE HOLLIDAY n/a Needs bake element. Called got est okd; ordrng 1 2395 (BAKE ELEMENT)
Jeffrey G.
REFRIGERATOR SAMSUNG RF267ACRS/XANADU 01 Installed parts ok.
Kevin M.
REFRIGERATOR GE GFE28HMHFES Replaced sensor and main brd and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Documented unit was in demo mode reset cust to call back if any other problems occur
Jeffrey G.
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Needs spray arm motor even though it moves arm itÍs bad because of noise it makes. Grinding noise. Installed spray arm and will Inst. sensor on return with motor; ordrng 1 000000000000 (SPRAY ARM MOTOR)
Kevin M.
REFRIGERATOR RCA n/a Cleaned out def drain was plugged up and unit checks ok
Jeffrey G.
DISHWASHER FRIGIDAIRE FBD2400KB4A Need soap dispencer. Heater good; ordrng 1 154574401 (DISPENCER)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Installed new door gasket was tore and checks ok
Jeffrey G.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Mfd 06/16. Needs ice container and evap. Fan motor.; ordrng 1 241860803 (ICE BUCKET) and 1 242077702 (EVAP FAN MOTOR)
Kevin M.
REFRIGERATOR LG LMXC23746D/00 Installed freezer and ice fan assembly sensor and checked OK
Jeffrey G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Needs ice maker. ; ordrng 1 W10882923 (ICE MAKER)
Kevin M.
REFRIGERATOR LG LFX28968ST/01 Installed mullion and hinges and unit checks ok
Brad A.
RANGE FRIGIDAIRE LFEF3017LBD "Found 3 elements open, ordered one 9î and two 6î burners.; rqstng P&A on 1 316135401 (element) and 2 318178110 (element,surface)s"
Brad A.
DRYER LG DLE7200VE "Unit is heating properly, found idler pulley making loud squealing noise. Ordered new idler pulley.; ordrng 1 4561EL3002A (IDLER PULLEY)"
Brad A.
RANGE GE JB258DM1BB Found left front burner not heating up. Found element out of ohm range. Ordered new burner.; ordrng 1 WB30X31057 (8 surface burner wit)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Found unit not cooling properly, evaporator fan not coming on when proper voltage is applied, ordered new evaporator fan motor.; ordrng 1 242077702(DN) (motor)"
Brad A.
RANGE ELECTROLUX EW36CC55GS2 Customer was not home.
Brad A.
RANGE BOSCH NIT8668UC/01 "Talked to Mark at Techline, was given instruction to remove to diodes from control boards to fix the issue. Opened unit and removed 3 diodes from the control boards. Unit checks ok."
Tim R.
DISHWASHER BOSCH SHV863WD3N/10 Checked unit over found that the unit needs a new control. Parts are showing NLA per Shari. Sending over to AHS to come up with the part. AHS said they will send up an email if they are able to come up with parts.; rqstng P&A on 1 12008382(DO) (CONTROL)
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 Cleared out drain pump and replaced electronic control. Checks ok.
Tim R.
WASHER LG WM4270HVA Checked unit over found unit shutting off mid cycle and leaking from tub. Needs complete tub assembly and control.; rqstng P&A on 1 ACQ87456602 (FRONT TUB) and 1 AJQ73674402 (SPIN BASKET) and 1 AJQ74053901 (OUTER TUB) and 1 EBR80360701 (CONTROL )
Tim R.
WASHER LG WM2101HW Checked unit over found that the pressure switch was plugged cleared pressure switch ran unit through 4-5 quick washes and then drain and spins worked good.
Tim R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked unit over found rear cover grinding against fan. Adjusted cover. Checks ok
Tim R.
REFRIGERATOR HAIER FFTR1821QW5A Checked unit over found shorted wiring to compressor. Fixed wiring make sure compressor kicked on and unit started cooling. Checks OK
Tim R.
DRYER GE GTD65EBSJ3WS Replaced drum slides. Checks ok; pckd up 1 WE3M51 (dryer bearing slide)
Tim R.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced ropes. Checks ok; used 2 8194001 (CABLE) from stock
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Unit not cooling properly. Found defrost issue. Block of ice over cap tube getting ice into evap fan seizing operation. spoke to Samsung. Put unit into 117 mode. If problem persists unit will be no longer serviced.
Tim R.
COOKTOP SAMSUNG NZ30K7880US/AA Reset control and and reprogrammed talked with Samsung about and they explained how to reprogram unit. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW7600XW2 Checked unit over found that the dispenser was leaking needs dispenser assembly. No repair per customer.
Tim R.
WASHER WHIRLPOOL WTW6300SW1 Checked unit over found that the bearings in the tub have been worn out and unit was really loud in the spin cycle. Needs outer tub no repair.
Steve M.
RANGE LG LRE30451SW Customer declined repair
Steve M.
DRYER SAMSUNG DV42H5000EW/A3 "Dryer will not start. Found broken idler pulley recommend belt replacement as well. Installed parts listed dryer is running and heating properly; used 1 6602-001655 (DRYER BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSG/AA 02 Customer states that the unit is not making ice. Tech tried to short cycled the ice maker and would not cycle. Ticket 4150132711; ordrng 1 1111 (ICE MAKER) and 1 2222 (MAIN BOARD.)
Steve M.
DRYER SAMSUNG DV48H7400EW Unit has no heat. Heater will need replaced. Customer declined repair costs.
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Refrigerator is leaking water all over floor. Found frozen evaporator drain. Installed drain clip and cleared drain line unit is operating properly; used 1 DA61-06796A (DRAIN CLIP) from stock
Steve G.
RANGE GE J P385W0V1WW "Customer states that the unit both front burners are not working . ; ordrd 2 WB23X10009 (switch,infinite)s"
Steve M.
MICROWAVE SAMSUNG ME18H704SFS Microwave door will not latch found disconnected spring. Reinstalled spring if problem persists customer may need a new door
Steve G.
FREEZER LG LFXS26596S Customer states that the upper ice maker is leaking onto the floor. Tech cycled the ice maker and noticed that the mold was cracked. ; ordrng 1 11111 (ICE MAKER/AUGER ASSY. UPPER. )
Steve M.
RANGE MAYTAG MGR8800FZ0 Some cooktop burners flame will go out while cooking on low and also taking a long time to boil water. Adjusted gas regulators to ensure proper flame height and setting. Unit is heating properly
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Refrigerator icemaker not working again applied additional seal to icebox and thawed out fill tube.
Steve G.
DRYER SAMSUNG DV48H7400EW/A2 01 Customer states that the unit is making a squealing noise and not heating. Found that the heater was shorted out and the idler pulley was bad. Installed new heater and idler pulley assy. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY) and 1 DC97-14486A (HEATER )
Shawn H.
DISHWASHER KENMORE 665.163693 "Checked unit and found heater shorted open, door seal leaking, and water valve leaking. Not cleaning well because water isnÍt getting up to temp. Unit needs heater, water valve and door seal.; ordrng 1 W10518394 (heater) and 1 W10542314 (door seal) and 1 WP8531669 (valve-inlt)"
Steve G.
DRYER WHIRLPOOL WED4815EW1 Customer states that the unit vibrates while in operation. Found that the back panel over was had several screws that were loose. Tighten up and secure the house vent. Point out to customer that they do not have a stress clamp on the unit. Adv to install one or get with the vendor.
Steve G.
WASHER WHIRLPOOL WTW5000DW2 Customer states that when the unit is agitation it is very loud. Found the idler pulley had drop down onto the shield. Tighten up the pulley. Cycled. Calibrated the unit as well.
Shawn H.
REFRIGERATOR KENMORE 253.6041261 "Checked unit and found freezer section frosted at rear. Cleared ice and pulled cover. Defrost heater good, bimetal good, defrost timer good, evap fan binding up and not running. Reinstalled fan into bracket correctly and ran to test. Fan working fine now. Fresh food door is sagging from bent lower hinge causing door switch to drag and pop when closing unit needs lower hinge. Please order hinge. Ok per Mary Lou if under 250.00.; ordrng 1 240314011 (bracket-lower hing)"
Shawn H.
OVEN GE JT5000SF1SS Checked control panel and the 4 button is very touchy. Light push and you get multiples. Unit needs touchpad. Upper light bulb wasnÍt fully into socket causing erratic operation of light. ; ordrng 1 WB07T10745 (control panel stainl)
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Customer states that the right door was rubbing. Made an adjustment. Customer also states that the unit is not dispensing ice. Removed the ice bin and clear out the ice jam. Cycled over 12 glasses of ice. Spoke to Attallah. Gave autho since different issue. 726647431155
Steve G.
DRYER SAMSUNG DV48J7770EP/A2 01 "Customer states that the unit is loud.. Last time out found the the left rear roller, this time customer had a bad right rear roller. Installed new roller, load test unit. ; pckd up 1 DC97-16782A (ROLLER )"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Installed new right door, clips and mullion strip. Installed new water valve. Did notice that the unit had been leaking on the customers floor. Tech did redo the plastic water line end. Cycled"
Shawn H.
WASHER GE GTW330ASK0WW Installed all provided parts and ran to test. All ok.
Shawn H.
MICROWAVE SAMSUNG SMH9151S Checked unit and found getting power but no operation from touchpad. Pulled control and cleaned ribbon strip. Ran to test. All ok. Unit is heating fine and all buttons work. Authorization for labor 107KFGP.
Shaun S.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "Upon arrival found that unit not running and it as powered up, found that unit needs a new cold control; ordrng 1 COLDCONTROL"
Shaun S.
DRYER GE DBXR463EBOWW "Upon arrival found that tub glides and housing both worn out and causing extreme noise, also vent line is plugged going out of house, customer to run a load with out vent hooked up to verifyDeductible paid Chk# 1111 $100.00; ordrng 2 WE1M1067 (slide bearing)s and 2 WE1M504 (SLIDE)s and 1 WE3M26 (DRUM BEARING)"
Shaun S.
REFRIGERATOR WHIRLPOOL ED5KEEXB04 "Found that inlet water valve is busted causing after to leak all over floor, valve needs replace ; ordrng 1 W10408179 (water vavle asm)"
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHT2117LW9 Checked unit and found ice maker overfilling. Cleared ice and ran cycle to count seconds of fill. Unit is near 8 seconds which is too much. Adjusted water level screw and trimmed fill tube. Ran to test. All ok.
Shawn H.
COOKTOP GE JGP326BEF1BB Installed all provided parts and ran to test. All ok. All burners ignite correctly now.
Kevin S.
WASHER HOTPOINT HTW240ASK4WS "Customer claims unit making squeaking noise, show video of prior ge that was serviced and agreed to symptoms. Had customer put in load of laundry that needed done, to load test and check for sound. Will look to order new transmission and other.; rqstng P&A on 1 WH01X26190 (WASHER) and 1 WH02X10363 (nut hub) and 1 WH38X27335 (TRANSMISSION)"
Shawn H.
DRYER WHIRLPOOL MEDB400VQ1 "Checked unit and found rollers gummed up with grease and hair, idler was gummed up as well. Cleaned and lubed idler and all rollers. Ran to test. All ok."
Shawn H.
MICROWAVE SAMSUNG SMH2117S Checked unit and found lower interlock switch shorted open. Replaced from stock and ran to test. All ok. Unit is heating fine now. Collected $100.00 deductible by cash. ; used 1 WP3405-001034 (MICRO SWITCH ) from stock
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Checked over unit, the unit is dispensing water every time. Checked removed upper door cover assembly checked all electrical connections, and main wiring harness and reed switches. Moved and adjusted to try and see if i can find any short none, worked dispenser while opening and closing each door and it properly stopped and started ok. Asked customer about age of saddle valve on water supply, he said rather old never been changed at least 10 years or more... Suggested to replace so customer is going to get a sharkbite and change out the valve. Connected off cold side of soft water off softener. Read through other service notes and pointers per stg app... will do some further research on unit until then and customer will get back to see if the saddle valve fixes issue.; saved tckt"
Shaun S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Upon arrival emoted and replaced board and evap cover in fridge, ran and checked out, unit checks ok"
Kevin M.
REFRIGERATOR LG LSXS26386D/03 Condensation and freezing things in FF Section; ordrng 1 6500JB1008D (SENSOR ) and 1 6500JB2008Z (SENCOR ) and 1 ADJ73012203 (DUCT) and 1 ADJ73292206 (DUCT)
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA DISP switch is shorted out; ordrng 1 DA97-08519A (DISP)
Kevin M.
REFRIGERATOR AMANA ARB2557CSL Left side of FZ door is locked canÍt open
Shaun S.
MICROWAVE JENN-AIR JMC7000ADW "Upon arrival found that both back corners of micro is rusting out and cracking, verified that this is a non repairable item, took pics of problem area see SD Quick pic"
Kevin M.
REFRIGERATOR KITCHEN AID KTRS20KAWH10 Adjusted drain pan possible leak in drain pan; rqstng P&A on 1 ??? (DRAIN PAN)
Shaun S.
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Removed and replaced main board on unit, ran and tested unit, unit checks ok upon techs departure"
Kevin S.
MICROWAVE OVEN KITCHEN AID KEMS378SBL02 "Customer unit is a wall oven combo, customer claimed around a week ago, power went out and in morning it read F5E1 error code. Customer claims unit is 10yrs old and self cleans about once per year. Once customer flipped breaker the code went away and was only able to run microwave for about 30 secs. Customer had another servicer came out 5-8 and claimed they called techline, did a few things from control panel... was able to use microwave for couple of minutes, but when tried to use oven self cleaning, would not lock latch and throw error code. Upon arrival unit was able to work and heat properly, and self cleaning feature was also working, tried multiple times to get the unit to act up but did not. Told customer to continue to use and let us know. If callback would like second man and oven cart to pull out unit as customer stated unit is sitting down and in the cabinetry probably difficult to remove."
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA Ff fan frozen up and bimetal open needs leak kit also leaking in ff section; rqstng P&A on 1 DA47-00243K (BI METAL) and 1 DA82-01415A (LEAK KIT) and 1 DA97-12609C (FF FAN ASSY)
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2622MWD "Replaced damper assembly, ran diagnostics test to check for proper open and closing. Part checks ok, noticed old part the armature for the door was off track not allowing to open and close properly. Settings set on 5 and 5 told customer to keep a check on and let us know or adjust as needed."
Kevin M.
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 TSTAT is not opening & closing proper intermittently covered under parts wty; ordrng 1 2253122 (thermostat)
Jeffrey G.
WASHER WHIRLPOOL WTW57ESVW1 Needs timer and water temp switch.; ordrng 1 WPW10177827 (TIMER) and 1 WPW10248240 (SWITCH)
Jeffrey G.
RANGE TAPPAN TEF326FBA Needs E. O. C. Est. 320.68 called realtor and gave est. on answering machine; ordrng 1 316220705 (OVERLAY) and 1 316455400 (E.O.C.)
Jeffrey G.
WASHER MAYTAG MAH4000AWW Needs timer 22002867 166.93. 64.00. 84.95. 24.40 tax. ; saved tckt
Jeffrey G.
MICROWAVE SAMSUNG ME16H702SES Needs all micro switches and micro switch holder. Ticket#4150105333.; ordrng 1 DE96-00414A (MICRO SW..W/BRACKET)
Jeffrey G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA REV.0 Needs sealed system work. Oil in water in drain pan. Has leak. Comp. loud. Needs changed. Also one drain tube is cracked too get drain tube kit. Cust is calling store to see about exchanging it. DonÍt order until we here from Cust..; saved tckt
Kevin M.
REFRIGERATOR GE PFSS6PKXASS Found ff fan motor not plugged in reconnected and checks ok
Jeffrey G.
DRYER WHIRLPOOL MEDC215EW1 Replaced heater and still need thermal fuse. Heater warped from lack of airflow.. installed new heater. Still need thermal cut off reschedule to go back with cut off; ordrng 1 279838T.S. (HEATER T.S.) and 1 WP3392519.T.S. (THERM. FUSE. T.S.)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed new thermostat and unit checks OK the old thermostat was open
Jeffrey G.
RANGE FRIGIDAIRE FFEF3003NWA Needs door skin white. Called left message on JackieÍs. Phone. Est. 249.32; ordrng 1 316202609 (DOOR SKIN)
Kevin M.
REFRIGERATOR ELECTROLUX EW23CS65GS1 Tubing in the door was frozen replaced and checks ok
Brad A.
RANGE BOSCH NIT8668UC/01 "Burners shut off after about 5 minutes of running. Called techline, but they were not available at that time due to training. Needs more work.; schdld next appmnt for 5/10 FRI !"
Brad A.
REFRIGERATOR SAMSUNG RS265TDRS/XAA "Found back wall of FF section frozen solid. Thawed unit out and found heater open. Also, evaporator cover is worn on foam seals not making good seal. ; rqstng P&A on 1 DA47-00322J (HEATER) and 1 DA97-08724N (COVER), states that autho needed"
Brad A.
REFRIGERATOR BOSCH B22CS50SNS1/01 "Installed new display module, unit is dispensing ice properly. The customer found that the light under dispenser has stopped working. 654152 housing needed. Ordered housing.; rqstng P&A on 1 654152 (support HOUSING), states that autho needed"
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 "Found water valve not opening when proper voltage is applied, installed new water valve, unit is working properly.; used 1 242252702 (DN) (VALVE) from stock"
Brad A.
OVEN MAYTAG MER6775AAW "Installed new upper oven door hinges, unit checks ok."
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley making loud noise, installed new idler pulley. Unit is working properly.; used 1 DC93-00634A (TS) (IDLER PULLEY) from stock"
Tim R.
DRYER SAMSUNG DV42H5200EF/A3 "Replaced heating element and idler. Checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A (ELEMENT) from stock"
Tim R.
DISHWASHER LG LDS5540ST Replaced control and motor and touchpad. Now unit is leaking and digital display is missing numbers. Leak is around motor/sump area because stainless steel tub is warped and not sealing. No parts available. Per Amanda checking with manufacturers to make sure part isnÕt available and then putting into options.
Tim R.
REFRIGERATOR MAYTAG MFF2558VEW0 Checked unit over found unit wasnÕt cooling needs Freon and evaporator. No repair per Doug.
Tim R.
REFRIGERATOR LG LFXS28968S/00 Replaced icemaker assembley checks ok
Tim R.
WASHER SAMSUNG WF350ANW/XAA Unit working properly instructed customer on usage. Ok
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Replaced display checks ok
Tim R.
WASHER GE GTW330ASK4WW Replaced fill valve due to unit intermittently dripping into tub. ; used 1 WH13X25296 (VALVE) from stock
Tim R.
DRYER LG DLEX8000W Replaced rollers and oiled idler pulley. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FRS6R5ESBL Reset control I fix temperature fluxÕs. ordrng 1 241649003(TS) (drip tray (blk)) and 1 241860803(TS) (ice container asm)
Steve M.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA "Icemaker had excess frost buildup on. Installed new icemaker adjusted waterline sealed ice room box and installed y clip.; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Tim R.
DRYER SAMSUNG DV407AEW/XAA Replaced shorted heater. Checks ok; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
REFRIGERATOR KENMORE 106.953578 Icemaker not producing ice. Found frozen water fill tube. Removed fill tube and thawed. Installed new sealant around fill tube. Cycled icemaker. Unit operating properly.134JLFL autho per AHS
Steve M.
HOME LAUNDRY - E FRIGIDAIRE FFLE3900UW0 Making a grinding noise during the wash cycle. Found loose drive pulley on vera case allowing belt and pulley to rub on belt cover. Tightened drive pulley unit is operating properly
Steve M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Icemaker is not cycling properly. Ice tray is not filling with water. Installed new icemaker assembly unit is cycling properly; used 1 W10882923 (IMK) from stock