Installed the new parts and ran a recalibration cycle. Checks OK

Checked out the unit and found that the lid lock was malfunctioning and not staying locked. Installed the new lid lock. Checks OK; used 2 205222 (LID LOCK(TS) from stock

Installed parts listed, all checked good

Installed new parts. All checks ok.

Installed new part. All checks ok.

Inspected unit and found the unit building up a lot of ice on the back evaporator cover. Put unit into diagnostic mode and found everything working properly. Found the door seal not sealing up properly because the door was not straight. Ice build up had clogged and restricted the air vents causing the high temps. Adjusted door. Advised customer to defrost unit for at least 24 hours to allow for ice to melt. All checks ok.

Fixed temperature switch wires and replaced knob. Check ok ; ordrng 1 W11708423(shippedtoCustomertheyllinstall) (Knob)

Installed parts listed, all checked good

Checked unit over found the unit was bouncing all over the place and making a terrible grinding noise on the high spin speed. Unit needs a new suspension rods and gear case. Unit is approximately 15 years old located in the laundry room. No info on model or serial tag.; rqstng P&A on 1 #### (Suspension rods) and 1 #### (Gearcase)

Tech was assigned as a helper;

Side panel damaged ordering parts. ; ordrng 1 AGL30062502 (Side panel)

Inspected the refrigerator found the icemaker is defective. Customer had been tapping it with a mallet breaking the ejection fingers on the right hand side of the icemaker. Customer states for approximately four years icemaker has never worked properly would always sound like gears grinding and not rejecting the last two rows of ice. Gave customer a quote to replace icemaker customer approved repair.; ordrng 1 Wr30x35287 (Ice maker)

"Inspected the refrigerator, customer states icemaker does not stop producing ice and found the icemaker over filling with water, causing ice crystals and ice cubes to stick together. Gave customer a quote to replace icemaker and water valve. Customer approved repair. ; ordrng 1 243297613 (Ice maker) and 1 242252702 (Water valve)"

Inspected the unit and found that the weld on the drum had broke. Ordering part. ; ordrng 1 3045EL1002K (Drum)

Fixed connection on control and fixed sound option. Check ok

Adjust the door seals and cleared out drain pump cleared out detergent buildup. Aligned door latch properly tested unit multiple times unit is not leaking. Check OK

"Checked unit over found the drain hose had come out of the standpipe. Customer had it all taped up. Drain hose is stretched to the max. I did zip tie it for her to try to hold it in place, but I explained to her if she moves it around or shifts things, it can pull it out and cause the unit to leak again."

Installed parts listed, all checked good

Replaced blown thermal fuse and tested unit. Unit checks OK; used 1 3392519 (FUSE) from stock

"Checked unit over, found out the fridge was running, but so is the heating element. Timer was shorted out sending voltage to the heating element even when the compressor was running. Replaced timer and instructed them to give it 24 hours to get down to temperature.; used 1 5304526183 (DEFROST TIMER) from stock"

Instructed customer on usage and cleaning. Checks OK

Installed parts listed, all checked good

"Replaced parts listed and tested unit, icemaker cycled and filled with water. Checks OK"

Checked unit over found that the drain line was completely frozen for the icemaker as it caused the unit to overfill and freeze up. Cleared out drain line and all of the ice buildup cleared out icemaker area. Tested units, checked good

Unit need rollers and idler. Customer to think about repair

Fixed drain line, unit is now draining properly. Checks OK

Fixed door latch and door strike adjusted door boot. Unit checks OK

Adjusted doors and instructed customer on usage. Checks OK

Installed parts listed, all checked good

Installed part. All checks ok.

"Inspected the unit and found an oversuds error code. Cleared code and ran a test cycle and found all mechanical components functioning properly. Provided information to the customer regarding detergent usage. Customer just recently had a water softener installed, and they have made comments and remarks about how much suds they're finding inside of the unit. Recommended the customer use cleaning tablets before running anymore detergent through the unit."

Inspected the unit and found a failed gearcase. Provided info to the customer regarding repair. Customer declined repair at this time

Inspected the unit and found the water was turned off to the unit. Turned water on. All checks ok.

Removed and replaced range top and racks. Racks are fitting properly now.

Installed new parts. All checks ok.

Unit has a wiring issue internally in the cabinet causing unit not to defrost called HBW spoke to Carla

Unit has a wiring issue in the cabinet non repairable called AST spoke to Joe auth#25001005305DF

Installed new ice maker and reset unit and checks ok

Installed parts listed, all checked good

Inspected the unit and found that the firmware needed an update. Updated firmware. All checks OK

Installed part. Customer will need to put unit through a 24 hour defrost to reset ice room. All else checks ok

Inspected the unit, found a failed control board. Customer declined repair.

Checked out the unit and found that there was a noise coming from the freezer section. Removed the evaporator cover and made adjustments to the fan on the inside of the freezer. Advised customer that these units after installing will make noises that will come and go. Checks ok

Installed parts listed, all checked good

Checks out the unit and found lint buildup around the blower fan and it was causing a large amount of vibration when going through a cycle. Cleaned off the lent that had built up on the fan and found it small crack in the blower fan. Installed a new blower fan and a test cycle. Check OK ; used 1 DC67-00180B (BLOWER WHEEL(TS) from stock

Check out the unit and found that the wire going to the wash motor had come unplugged and was not going through a wash cycle. Plugged the unit back up and ran a test cycle. Checks OK

Checked out the unit and found the bottom drawer was not installed properly and was not closing all the way. Removed the drawer and cleaned out some broken glass in the bottom of it. Also made adjustments to the drawer to help it close properly. Checks OK

Checked out the unit and ran a test cycle and found the unit not shifting between an agitate and a spin. Replaced the actuator and ran a test cycle. Check OK; used 1 W11481722 (ACTUATOR(TS) from stock

"Customer stated it was leaking water from the back and leaking out to the front of the unit. The unit would run several cycles and then they would see water coming out of the front of the washer about a foot and ran a test cycle and found no leaks coming from water valves, drain line or the tub. Tightened up all of the drain lines and also the water valve. But the customer to make sure they're not overloading it which can cause splashing out of the unit. Checks OK"

Check out the unit and found the front left burner was not staying up to temp. Replaced the front left burner and ran a test cycle. Checks OK; used 1 EBF62174904 (Infinite switch(TS) from stock

"Checked out the unit and found that the unit was not draining out properly. Advised the customer to make sure they clean the main filter and to also run some cleaning tablets to the cycle due to the buildup on the inside of the unit. Also advised customer that she will always have a little bit of water sitting at the bottom of the dishwasher, that way the drain pump has something to pump out when it kicks in. Check OK"

Checked out the unit and customer stated they were having some oil drips on the front right corner of their washer. Removed the front cover and found a little bit of water around the drain pump that could've been what they were seeing. Checked out the drain lines and made sure they were not leaking. Also filled the tub up with water to make sure that the tub was not leaking. Applied to sealant around the outer of the tub to prevent any leaking in the future. All checks good

Checked out the unit and found that the relay on the inverter board was getting stuck and keeping the dryer running. Recalibrated the inverter board and ran several test cycles. Checks ok

Installed new parts. All checks ok.

Inspected unit and found the unit making a loud rattling noise when tumbling. Took unit apart and found the blower wheel with lint builtup unevenly. Cleaned off lint. All checks ok.

Installed new parts. All checks ok.

Installed parts listed, all checked good

Inspected unit and found the unit cooling but then stopped working defrost heater was on at the same time. Found the timer stuck and not rotating. Replaced timer. All checks ok. ; used 1 5304526183 (DEFROST TIMER) from stock

Plugged newfi into unit and found faults for accelerometer and inverter faults. Unit has not acted up since the initial problem. Not moving forward with any repair right now.

Replaced front left burner switch that was shorted out. Checks OK ; ordrng 1 WB24X25013(ts) (Switch)

"Inspected the unit and found the Icemaker building up ice and not consistently working. Provided info to the customer regarding repair. Customer approved. Ordering parts, customer will need to have the unit defrosted for 24 hours prior to repair. ; ordrng 1 DA97-15217D (Icemaker)"

"Inspected the unit and found a failed compressor, locking up and hot to the touch. Ordering parts and scheduling for seal system technician. ; ordrng 1 WPW10143759 (Drier filter) and 1 WPW10466675 (Compressor)"

"Inspected unit and found the main control board had failed and not activating the heater or motor. Found several of the keys, not functioning or sticking on the display panel and board. Manually spinning the drum noticed the front door had paint chips and would not close and seal properly. The unit is 15+ years old located in the laundry room. Not a recommended repair due to age and part availability. ; ordrng 1 8579502 (Inner door nla) and 1 W10255229 (Control nla) and 1 W10244142 (Panel nla) and 1 W10249727 (Display board nla) and 1 W10180118 (Outer door assembly nla) and 1 W10249726 (Front panel nla)"

Found the lights not functioning on the display. Ordering parts. ; ordrng 1 5304535630 (Control) and 1 5304535555 (Display)

"Inspected the unit and found the control not functioning properly. Found deterioration on the upper and lower rack assemblies along with the rail, supports and front door frame. Rust has gotten into the drain pump and wash motor circulation. Found a minor cracking in the rear of the tub by the spray arm assembly. Unit is roughly 10 years old located in the kitchen. Not a recommended repair due to cost and health/safety concerns in the form of mold and rust particles in the unit. ; ordrng 2 W10082861 (Upper rack rail)s and 1 8171658 (Inner panel kit nla) and 1 W11305293 (Control) and 1 W11513977 (Tub) and 1 W10806908 (Tub leg brackets nla) and 1 W10161215 (Lower rack) and 1 WPW10317197 (Sprayarm) and 1 W11752368 (Upper rack) and 2 WP3385089 (Rail)s and 1 W10876537 (Pump) and 1 W11025157 (Sump)"

Inspected the unit and found the refresh door damaged. Ordering part. ; ordrng 1 WE01X36158 (Refresh door)

Plastic on lever is broke ; used 2 MBG66024502 (Lever) from stock

"Order parts, causing leaking around the icemaker and fan motor; ordrng 1 242077707 (Fan) and 1 242204506 (Shroud) and 2 241563601s and 1 5308000010 (Blade) and 1 242135301 (Shroud) and 1 5304525923 (Imk) and 1 241850622 (Tube)"

Inspected the unit and found a failed communication between UI and a motor. Ordering parts. ; ordrng 1 WH22X37840 (Control) and 1 WH03X29524 (Motor) and 1 WH22X34941 (Ui) and 1 WH03X33657 (Accelerator meter) and 1 WH22X38837 (Inverter)

Inspected the unit and found a failed gasket. Ordering parts. ; ordrng 1 W10571961 (Gasket) and 1 W10503278 (Pcm) and 1 W10571963 (Gasket)

Inspected the unit and found a failed timer and knob. Ordering parts. ; ordrng 1 WE04X24551 (Timer) and 1 WE01X24552 (Knob)

"Checked out the unit and found the unit not producing any ice, and also found that the ice bin was broken and the auger was not dispensing the ice. Recalibrated the icemaker, and reset the thermostat. Ran a test cycle and the icemaker was cycling and started filling with water. Customer had issues with the unit not getting cool enough. Advise the customer to do a 48 hour defrost due to the airways inside the freezer being blocked and preventing the air into the refrigerator. Check OK; ordrng 1 W10558424 (Ice container(ship part to customer and they will install)"

Inspected unit and found the unit leaking from the dispenser. Ordering parts per Frigidaire tech tip. ; rqstng P&A on 1 5304534916 (Dispenser water line)

"Inspected unit and found the pressures very close to 0psi. When unscrewing valve, very little refrigerant was left in the system. This indicates a leak. Ordering parts. ; rqstng P&A on 1 A28751301 (Dye drier) and 1 5304526183 (Defrost timer)"

"Checked unit over found the unit would not run and had no power. Found that the capacitor wire for the control board had broken. Repaired capacitor wire and tested unit found that when the unit was into a spin cycle, it was smashing in the side of the tub.Also found it leaking water. Unit needs new suspension, inner tub and gear case assembly. Spoke with Home Buyers and they're putting the unit into options."

Reset control and instructed customer on usage.

Fixed agitator and instructed customer on usage.

Adjusted freezer tracks and fixed ice bucket location. Greased tracks. Checks ok

Fixed door strike checks ok

Checked unit over found the unit was not receiving any water to the icemaker. This unit is like 10 days out of warranty. This could potentially have a frozen line in the cabinet. Or potentially a bad water valve or even a control board issue not turning on the heater. Customer is going to reach out to frigidaire to try and get a concession since it is so close to the Warranty.

Repaired broken wire to the heating element and cleared debris inside blower wheel and around housing. Check OK

Installed parts listed, all checked good

Unit was throwing a code and would not run. Customer said they only ran it one time. I cleared out the water that was in there tested the unit adjusted spray arms and door seals could not get unit to leak. Checks OK

Replace parts listed. Checks OK

Installed parts. All checks ok.

"Inspected the unit and found seven error codes while in diagnostics. Customers original complaint was the unit would not drain consistently. Discovered error codes listed. 1. Miscommunication on primary board for clearing drain pump algorithm. 2. Drain pump fail, 3. Miscommunication/interrupted communication on inverter board 4. Loss of pressure from sensor 5. Insufficient water flow detected 6. Door lock faulty7. RPMs on spin cycle not reached Error codes ranging from active, (which means it is currently happening on the test cycle) and date back as far as 297 days. Entered diagnostics and updated software, ran a test cycle and the unit filled with water, agitated the basket, and activated the drain pump for 2 to 5 seconds before shutting off again. Tested drain pump again and it would not activate and could not get the control board relay to activate. Advised the customer we would need to order at least the main control board and drain pump to address the immediate issues. Advised there could be other issues, but we would not know until we replaced out the main board. Estimated 1-2 weeks for parts to arrive and return for repair. Customer unhappy with constant issue with the unit and will contact us if they wish to move forward with the repair."

Inspected the unit and found a software update needed for the board. Updated and ran a test cycle on the heater and it is functioning properly. All checks ok.

"Inspected the unit and found several error codes. Error code issues listed below. 1. Miscommunication from Inverter board. 2. Door latch reoccurrence. 3. Vent dampener opening fail 4. Motor lock 5. Inverter board fault 6. Pressure sensor fault 7. Main board fault. Entered diagnostics and found the above error code. Cleared error codes and reset the unit. Ran a diagnostics test cycle in unit filled with hot and cold water, drained without any issues. While attempting to run the spin or agitate cycle, the unit would respond appropriately while in diagnostics and would show details as if it was spinning the basket, but the basket would not rotate. I was able to physically spin the basket by hand and theres no blockage. Removed the back panel and found no issues with the motor belt or gear case. Ran multiple test cycles in the unit would intermittently respond to controls and other times not. Customer had a very similar issue a couple months ago and has already had the inverter board main control board display board and door lock replaced. Recommend the customer contact GE for their factory service team to evaluate why theyre having continuous issues. Customer to contact us if they wish to move forward through repair."

Inspected the unit and found the pressure sensor hose was snagged and blocked. Unit over filled. Cleared the line and attached hose properly. Ran 3 cycles and found no other leaks or issues. All checks ok. Recommended the customer monitor the unit over the next couple cycles and install a water sensor under the unit in case it leaks again. Assisted the customer in placing a water pan under the unit.

Removed and replaced defective control board. Calibrated washing machine and ran a test cycle. Everything is working properly.

"Replaced drain pump, main control board, lid latch, lower wiring harness, capacitor, and actuator. Calibrated washing machine and ran a test cycle."

"Replaced main acu control board, console/w ui display board, and pressure sensor switch. Ran a complete 15 min test cycle. All checks ok."

"Removed and replaced defective drive motor. Ran a test cycle with newfi, only normal noises detected. All checks ok"

"Inspected the dryer and found the belt broken and rear rollers binding. Installed maintenance kit, which includes drive belt, rear rollers, and idler pulley reassembled unit. Everything is working properly.; used 1 4392065 (MAINTENCE KIT) from stock"

Replaced defective ui display and main control board. Ran a test cycle. All checks ok

Customers complaint as range is getting hot when oven is operating which is normal for the model.

Installed parts filled icemaker and fan and everything is running properly

Adjusted the arm on the ice maker arm and checks ok

Installed new craft icemaker reset unit and check OK

The unit has a wiring issue internal causing it to kick out the GFI called AHS spoke to Sam Autho#186