Local Reviews
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Kevin S.
WASHER GE GTW330ASK3WW "Customer says unit went into wash cycle but never went to rinse cycle. Ran a speed wash setting, unit filled, agitated without issue. Canceled out and put unit in drain and spin, unit drains, spins, and lid locks and unlocks no issue. Had customer put in load that didnt finish before, put unit in quick wash. This cycle ran through without issue. Told customer let us know if not finishing, suspect out of balance issue prior."
Kevin S.
RANGE FRIGIDAIRE FGEF3059TFH "Replaced control, unit checks ok."
Steve G.
WASHER GE GTW490ACJ5WS Customer states that the lights just blink. Tech started up unit and it was only sensing. Would not fill. ; ordrng 1 WH01X24114 (LOCK) and 1 WH18X26794 (BOARD)
Kevin S.
MICROWAVE WHIRLPOOL WMH31017HZ2 Completing out job.
Steve G.
DRYER SAMSUNG DVE52M8650V/A3 Customer states that they have a hole in the drum. Pre order parts. ; ordrng 2 1111 (REAR ROLLERS)s and 1 1111 (DRUM. WHITE)
Kevin S.
DISHWASHER KITCHENAID KDFE104DSS0 "Replaced seal, checked for leaks."
Kevin M.
REFRIGERATOR FRIGIDAIRE GLHS68EEPW4 Calling tech line- IMk wonÍt shut off on its own -Bob- said replace IMk Replaced ice maker and checks ok parts wty; used 1 5303918344 (IMK) from stock
Steve G.
REFRIGERATOR KITCHENAID KSRT26DTWH00 "Customer states that the unit is not dispensing water, and when they get ice out the ice chute door motor is loud and running much longer then it should. ; ordrng 1 841336 (switch,water) and 1 WP4318046 (WATER VALVE.) and 1 WPWP1120581 (MOTOR)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Installed ice container housing checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PEBA Installed new cont brd & insulated the tubing coming into back of cabin & coming to the hinge and checks ok
Kevin M.
FREEZER FRIGIDAIRE LFFH17F3QWA Installed new t-stat and checks ok; pckd up 1 5304513033 (TSTAT)
Steve G.
WASHER LG WM3570HWA/ 01 Tech installed new board and then unit did not light up. After checking with part numbers on the board. Need to reorder the correct board. Wrong information was given by supplier or web site. Tech reorder with office ; ordrng 1 EBR78534409 (DISPLAY BOARD)
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Installed EVAP fan door gasket and leak kit took pictures of possible air leakage that I sealed up
Kevin M.
REFRIGERATOR FRIGIDAIRE LGUB2642LF4 Calling tech line -frost built up on inter liner below the IMK- John- ref#82468277 sending pictures for review will back with cust within 72 hrs Robbin sending pictures
Kevin M.
REFRIGERATOR GE GSH22KGMBBB cust signed disclaimer before I moved unitInstalled parts and returning main brd for core
Steve G.
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 customer states that they have a knocking noise. Installed new sound damping pads around the compressor lines and the evap lines. ; ordrng 4 5303307583TS (sound dampening pa)s
Steve G.
RANGE GE JGSP42DET2WW Customer has used the unit several times and the limit switch (fuse) has blown again. Spoke to John at techline and said to order a cooling fan. Unit has to be set up again for a 2 Man job and two hrs. ; rqstng P&A on 1 WB24T10140 (switch limit (l1)) and 1 WB26T10041 (blower tangential 60)
Jeffrey G.
DISHWASHER BOSCH SHE3AR72UC/22 Found wires to drain pump not plugged in. Run and checked operation. OÍ k.
Shawn M.
REFRIGERATOR FRIGIDAIRE FFTR1814TB5 Found that on the bottom left corner there it was a dent and cuts in the liner of the refrigerator ordering the liner tape to repair the dent in the cracks also the upper plastic piece on the freezer was wanting to pop off ordering a new one of those as well; ordrng 1 242161202 (trim-cabinet corne) and 1 5300168328 (tape)
Jeffrey G.
REFRIGERATOR MAYTAG MZD2766GES Drain tube. Part nla since nov. 2015. Called vendor. Parts search. Autho.#107sndL
Shawn M.
WALL OVEN WHIRLPOOL RBD275PD06 Found the fan was not spinning needs replaced ; ordrng 1 W10016550 (blower)
Shawn M.
DRYER WHIRLPOOL WED8500DC1 Found that there is power coming to the unit is getting to the main control need to replace user and main control; rqstng P&A on 1 W10642098 (console) and 1 W10739349 (cntrl-elec)
Shawn M.
REFRIGERATOR FRIGIDAIRE FFSS2325TE Found that there was a smell in the refrigerator the ice cubes did have a very pungent fishy smell to them I informed customer to go ahead and empty out fridge one side at a time use a baking soda rub and rub down the plastic areas and use a multipurpose cleaner try to get the smell out go ahead and dump all of the ice and let ice bucket sit outside to air out and then check the refrigerator in a couple of days there is nothing that would be causing the smell but there is a smell there everything else seems to be working fine at this time
Jeffrey G.
DRYER MAYTAG MEDB835DW4 Cleaned fabric softener build up on lint screen. Also cleaned end of vent line grille. Run and checked operation ok. Checked moisture sensor bars. Ok
Shawn M.
REFRIGERATOR SAMSUNG RF263TEAESR Found both my icemaker is cycling but not getting water ordering water valve; ordrng 1 DA97-08006D (FILTER HOUSING )
Jeffrey G.
WASHER GE GTW330ASKOWW Replaced intermittently bad lid switch. Ok.
Shawn M.
WASHER WHIRLPOOL WTW5800BC0 Found that the wash machine will automatically start on its own I ran it through a rinse and spin everything seem to be OK water level wise replacing main board will check out everything after; ordrng 1 W10581549 (cntrl-elec)
Shawn H.
DRYER GE DX2300EB0WW "Found motor going into thermal overload. This is why the machine will start and stop. Long dry times are due to lint build up in the blower assembly. The lint screen is torn allowing lint past. Front bearings are worn causing drum to sag. Unit is an 2002 model. 16 year old unit. Value of repair is more than value of machine. Not a cost efficient repair. Submitted warranty claim online. Waiting to hear back. ; rqstng P&A on 1 WE17X10010 (motor asm) and 1 WE18X25100 (LINT SCREEN) and 2 WE1M1067 (slide bearing)s and 2 WE1M504 (GLIDE SIDE)s and 1 WE3M26 (BEARING), states that autho needed"
Shawn H.
MICROWAVE KITCHENAID KEMI371TBL0 "Checked unit and found hv transformer burnt, and main board burnt. Unit would need main control, hv transformer, capacitor, and magnetron. Control and hv transformer are NLA. ; rqstng P&A on 1 4164087 (transformr(NLA)) and 1 4175528 (microcomputer(NLA)) and 1 WP4164086 (capacitor ) and 1 WPWP4392009 (magnetron )"
Shawn H.
DRYER WHIRLPOOL WED4900XW0 "Found rollers, and idler worn. Replaced idler but do not have rollers in stock. Unit has extended dry times due to lint build up in vent and machine. Cleaned machine of lint and advised customer to have vent cleaned. ; ordrng 1 349241T (support,roller), used 1 691366 (PULLEY) from stock"
Shawn H.
WASHER WHIRLPOOL GHW9250ML2 Customer stated that F11 and F14 code appeared. These codes are communication errors between the two control boards. Checked connections and all are tight. No broken wires. Ran unit through diagnostics with no issues. Ran unit on normal cycle. During last rinse the unit threw the F11 & F14 codes. Unit needs MCU and CCU. Collected $125.00 deductible.; rqstng P&A on 1 W10756692 (cntrl-elec(MCU)) and 1 WP8182664 (cntrl-elec)
Kevin S.
MICROWAVE WHIRLPOOL WMH31017HZ2 "Replaced power cord, will complete out next day.; schdld next appmnt for 3/19 TUE !"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2869LF4 "Unit was freezing up around the evap and causing the fan to rub. Removed housing and attempt to replace air handler kit. Had trouble removing auger motor. Customer ok, return to shop and change out. Used steam to defrost entire unit, fan is working ok, has not had an air handler exchange but a whole list of prior issues of work done including pad placed on rear of unit. Pics taken. Collected service call fee."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "When arrived customer had unit unplugged. Checked wiring at receptacle ok. Plugged unit into watt/amp meter. Unit did pull around 1.5 amps when compressor kicked on, then slowly went down and stable to .94 amps compressor is slightly warm to the touch. Customer noted that the display leds some of the segments are dim or out. Will look to replace, went into diagnostics and was not able to get to all the tests. Some tests i could do but test 38 for compressor is was not. Will look to get main board and display.; rqstng P&A on 1 242058232 (user interface) and 1 5304497976 (board-main power)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Show error code sy eF unit needs new cont brd & EVAP fan motor cust calling vendor for their extended wty auth # Gabby claim # 6602131-00; ordrng 1 241509402 (motor) and 1 5304498781 (board-main power)
Kevin M.
REFRIGERATOR FRIGIDAIRE EI23BC35KW7 Unit needs light switch and control brd replaced cust pd for cont brds; ordrng 1 241835505 (switch-light) and 1 242102801 (board-switch) and 1 242115284 (MAIN BRD)
Jeffrey G.
RANGE FRIGIDAIRE FCS388WHCC Display faded. Needs E.O.C.; ordrng 1 PTNOLONGERAVAILABLE (E.O.C.)
Jeffrey G.
WASHER SAMSUNG WA45H7000AW/A2. 03 Dispenser drawer broke. ; ordrng 1 DC97-16963G55.82_26.84 (DISPENSER DRAWER)
Jeffrey G.
WASHER SAMSUNG WA40J3000AW/A2 Replaced cold water valves. Cold water in ok hot water in also ok
Jeffrey G.
RANGE SAMSUNG NE59J7630SG/AA. MFD2 Needs convection fan motor.; ordrng 1 CONVECTION FAN MOTOR
Jeffrey G.
REFRIGERATOR GENERAL ELECTRIC NO TAG No model serial sticker tag. Has a defrost problem in fresh food section. Will need parts. Evap. Fan works. Defrost parts with board.
Jeffrey G.
RANGE ELECTROLUX EW36CC55GS2 Replaced interface ribbon and relay board per tech line.. ; ordrng 1 318330722 (CENTER KEY) and 1 318330724 (RIGHT KEY) and 1 318330854 (TOUCH BOARD LEFT)
Jeffrey G.
DRYER GE GTD42EASJ2WW Needs door switch. ; ordrng 1 WE10X23879 (DOOR SWITCH)
Jeffrey G.
DRYER SAMSUNG DV42H5000EW/A3 Replaced idler pulley. Ok A/5 truck stock. ; ordrng 1 DC93-00634A.T.S. (IDLER PULLEY T.S. )
Jeffrey G.
DRYER MAYTAG MVWB725BW0 Replaced open heater ok ; ordrng 1 WP8544771.T.S. (HEATER. T.S.)
Brad A.
REFRIGERATOR FRIGIDAIRE FFHT1832TP0 "Found partial frost pattern on evaporator, unit is drawing only .5 amps. Ordered dye filter to check for refrigerant leak.; ordrng 1 DYE FILTER"
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Found leak from dispenser tube, ordered new tube.; ordrng 1 218976438 (tube)"
Brad A.
RANGE WHIRLPOOL WFE525S0HT1 "Found left front burner not coming on, found infinite switch not closing properly to allow voltage to burner. Ordered infinite switch.; ordrng 1 WP3149404(DN) (INFINITE SWITCH )"
Brad A.
MICROWAVE FRIGIDAIRE LFMV1645TF "Unit not turning on, found thermostat open. Ordered new thermostat.; ordrng 1 5304509469(DN) (THERMOSTAT)"
Brad A.
DRYER MAYTAG MEDX655DW1 Found push to start switch not closing when pushed. Ordered new switch.; ordrng 1 WPW10563095 (relay-pts)
Tim R.
WASHER MAYTAG MVWB850YW0 Checked unit over found that the bearings in the bottom of the tub have worn out making a very loud roaring noise. No repair.
Tim R.
RANGE GE WOS51EC0AW02 Checked unit over found that the unit had a shorted wire going to the control. Removed oven. Fixed wire. Checks ok.
Tim R.
REFRIGERATOR LG LSXS26326S/02 Replaced parts listed checks ok
Tim R.
REFRIGERATOR SAMSUNG RF31FMEDBSR/AA Replaced heater and evaporator. Checks ok.
Tim R.
RANGE FRIGIDAIRE FFEF3011LWD Replaced control and faceplate. Checks ok
Tim R.
MICROWAVE GE JVM1441WHO1 Checked unit over found that the unit wonÕt heat and turn table not moving either. Needs magnetron and control. No repair due to cost submitted with vendor
Tim R.
WASHER MAYTAG MVWX700XW2 Checked unit over found unit had a stripped agitator plate. Customer also said unit was working fine until the other day and completely shut off. WouldnÕt come back on. Checked unit over found that the drain pump wire and come off and grounded out. Installed wire correctly and unit came back on and started fine.
Tim R.
DRYER SAMSUNG DV50F9A6EVW/A2 Replaced shorted heater. Checks ok.; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
DRYER SAMSUNG DV42H5000EW/A3 Found nothing arc on dryer hook up checked main board board checked OK. Found faulty wiring coming to the dryer. Customer needs to contact an electrician
Steve M.
MICROWAVE MAYTAG MMV5208WQ-1 Microwave not heating. Making loud noise. Found faulty power relay. Needs main board. Customer declined the repair
Steve M.
WASHER MAYTAG MVWB865GC0 "Washer will not complete cycle, found lid lock error. Installed lock, washer tests ok; used 1 W10861642 from stock"
Steve M.
WASHER MAYTAG MVWX655DW1 Installed parts listed. Unit operating properly.
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA "L1-28562428018 Auth . Lower icemaker bail arm not working, wonÕt stop making ice. replaced icemaker. Upper icemaker not making any ice. Performed service bulletin. New auger,icemaker,y clip and silicone applied adjusted water line.Both unit working properly ; used 1 DA82-02367A (Y CLIP), 1 DA97-07603B (IMK), 1 DA97-12540G (AUGER), and 1 DA97-15217D (IMK) from stock"
Steve M.
RANGE FRIGIDAIRE LGEF3045KFK F90 error code. Self clean lock error. Found open winding on door latch motor. Installed new lock. Unit operating properly
Steve M.
DISHWASHER SAMSUNG DW80J7550UG/AA Unit not washing. Growling sound. Found wash getting stuck. Checked belt and ran through diagnostics. Computer needs updated software and water wall motor ASSY.
Steve G.
DISHWASHER BOSCH SHE3AR565UC/21 Customer states that the unit soap dispenser is not opening. Adv and did show customer how to clean out the filter assy. Installed new soap dispenser assy. Approved by Vendor.; pckd up 1 645208 (dispenser)
Steve G.
DRYER SAMSUNG DV48H7400EW/A2 01 "Installed new motor, belt and idler pulley. Cycled"
Steve M.
WASHER LG WM3270CW Thermistor error. ; ordrng 1 6322FR2046C (THERMISTOR )
Steve G.
REFRIGERATOR FRIGIDAIRE FRU17G4JW24 Customer states that unit trip house breaker and has an electrical burn. Unit has caught fire and burn off one of the terminals off the compressor. Unit needs a system job. ; rqstng P&A on 1 FR297406910 (COMPRESSER) and 1 SAIDNLA (CAPACITOR-RUN) and 1 SAIDNLA (START DEVICE )
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Customer states that he hears a humming noise coming from the refrigeration section. Tech did find ice build up on the evap cover. Unit is not going into defrost mode. Part number. Da92-00594dDue to how tight the unit was inside the cabinet tech was not able to get floor protection down.
Shawn M.
DRYER SAMSUNG DV42H5200EF/A3 Found the heating element was bad replaced heating element dryer is now working fine; used 1 DC97-14486A (ELEMENT) from stock
Shawn M.
DRYER SAMSUNG DV50F9A6EV "Found the belt pulley was broken allowed built a pop replace belt and belt pulley dryer is now working fine; used 1 6602-001655 (DRYER BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Steve G.
WASHER MAYTAG MVWB765FC2 Found that the gear case has been leaking oil. Tech ordered parts. ; ordrd 1 W10579778 (stator) and 1 W10754161 (motor rotor) and 1 W10811956 (GEARCASE) and 1 W10817398 (clutch)
Shawn M.
WASHER WHIRLPOOL WFW92HEFW0 Found that one of the struts had come apart needed to reassemble the strut once I did that the washer started to spend just fine
Shawn M.
RANGE GE PHS930SL1SS Call GE tech line found that the control and the relay board are not communicating need to replace parts
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PE8A "Spoke to Darrel at techline, advise replace the same parts again that another tech and I replaced. Spoke to vendor, she adv to go ahead with replacing same parts. ; ordrd 1 241920103 (tube-water) and 1 242253002 (valve-water) and 1 243297606 (ICE MAKER PW)"
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Customer states that the unit will not spin out. Did a load test on the unit and noticed and confirmed what the customer stated. ; ordrng 4 DC66-00470B (SHOCKS)s and 1 DC92-01803B (MAIN BOARD. SITS ON THE BACK.
Shaun S.
DISHWASHER GE GSD3200J00BB "Removed and replaced pump and motor assm on unit, ran and checked out, unit checks ok upon techs departure"
Steve G.
RANGE JENN-AIR JES9750CAS02 Customer states that the left side is not heating all the time and that the lights flicker. ; ordrd 1 WPWP74004153 (LIGHTS) and 2 WPWP74011489 (INF SWITCHES)s and 1 WPWP8566493 (POWER RELAY)
Kevin S.
OVEN KITCHENAID KOCE500EBS05 "Found part of the bottom oven door gasket become unclipped and loose, modified and clipped back into place and checked both gaskets. Unit checks ok."
Steve G.
DRYER GE GTD75ECPL0DG Customer unit has power to the unit. Tech is getting power to main board. ; ordrng 1 GEWE04X28084 (MAIN BOARD) and 1 WE15X26821 (HARNESS WITH FUSE.)
Kevin S.
DISHWASHER KITCHENAID KDFE204E204ESS3 "Customer claims the unit must be leaking but has never physically seen any water on the floor of unit. It was only after they were looking to replace some flooring that when it was pulled there was evidence of slight water damage under the flooring? Since then the owner hasnt ran the unit for a couple of weeks. I put unit in an express wash and monitored and no leaks, the. Proceeded with a tough wash cycle and again filling, washing, draining without issue. Unit was NOT pulled out as it was not necessary and could visibly check without issue."
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Unit needs bimetal heater and ff fan assy. Cust going to think about repair and may get back with us
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Installed parts listed and checks ok
Shawn M.
DISHWASHER LG LDF5545ST Installed control and front touch panel also found that the noise filter fuse was blown need to order; ordrng 1 EAM60991316 (FILTER)
Kevin M.
REFRIGERATOR MAYTAG MFF2557HES Unit has sealed system leak cust to buy unit from ASI they are delivering today
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Called vendor- replaced leaking water valve and Ice maker locked up Autho is okd ; used 1 242253002 (VALVE), and 1 243297606 (IMK) from stock"
Shaun S.
REFRIGERATOR FRIGIDAIRE FCRS201RFB6 "Upon arrival customer complaint that unit was not cooling, upon checking unit out found that unit was not plugged in and turned on, tech powered up unit, found comp and fan motors running on unit and cold air coming from supply duct, customer to let unit run over weekend and tech to follow up with him Monday morning and check on product, at this time unit checks ok"
Jeffrey G.
REFRIGERATOR ROPER RT14BKXSQOO Mfd 05-07. Cleared ice build up from air vents. Door gasket on fresh food door not sealing because of dent in door.
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 Upon arrival tested unit with lid up and video unit filling and washing sent video off to vendor to see that the unit is functioning as it should be
Jeffrey G.
DISHWASHER KITCHENAID KDTM404EBS Cleaned ribbon to key pad at board. Run and checked operation. Ok
Kevin S.
DISHWASHER KITCHENAID KDFE104DSS0 "checked other seals in stock all the same. Will contact customer on Monday.; schdld next appmnt for 3/18 MON !"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Called tech line now unit is freezing stuff in the FF section Michael- ran thru some test and damper isnÕt closing properly adjusting cust going to monitor it for the next week and come back next Friday to check unit out; ordrng 1 242303001 (damper assy)
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Found ff fan frozen up and door gasket is torn plus needs drain kit; rqstng P&A on 1 DA82-01415A (LEAK KIT) and 1 DA97-05253V (GASKET ) and 1 DA97-13757A (FF EVAP FAN ASSY)
Jeffrey G.
WASHER SAMSUNG WA40J3000AW/A2 Needs water valves ; ordrng 1 DC62-00311F (WATER VALVES)
Jeffrey G.
DISHWASHER FRIGIDAIRE FGID2477RF3A Needs door lock latch. Also control assembly. ; ordrng 1 111315040 (DOOR LOCK LATCH) and 1 5304518985 (KEY PAD)
Jeffrey G.
WASHER GE GTW330ASKOWW Needs lid lock. ; ordrng 1 WH01X27954 (LATCH LOCK)
Tim R.
WASHER MAYTAG LAT9200AAW Replaced belts and tested in wash and in spin cycle. Checks ok.; ordrng 1 12112425VP(TS) (belt)
Tim R.
DRYER WHIRLPOOL IGD4400SQ0 Customer doesnÕt think dryer is getting hot enough. Replaced cycling thermostat. Checks ok.
Tim R.
DISHWASHER BOSCH SHXM98W75N/11 Instructed customer on usage of dishwasher checks OK
Tim R.
DISHWASHER BOSCH SHE3AR76UC/22 Replaced broken door cable. Checks ok; pckd up 1 00610087 (DOOR CABLE)
Steve M.
WASHER MAYTAG MVWX655DW1 Unit will not stop running drain pump. Cannot turn washer on. PCB is bad; ordrd 1 W11116592 (cntrl-elec)
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Checked unit over found broken wire feeding the evap fan. Fixed wire. Checks ok
Tim R.
WASHER LG WT1501CW Replaced drain pump checks ok.; used 1 5859EA1004G (DRAIN PUMP) from stock
Tim R.
DRYER SAMSUNG DV48J7770EP/A2 Checked unit over found idler was broken and cut through heater wires. Replaced idler and wires. Checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve G.
DISHWASHER GE GDF510PSD4SS "Customer states that the unit is not filling up with water. Customer needs water valve and main board. ; ordrng 1 1111 (MAIN BOARD), pckd up 1 WD15X24213 (WATER VALVE)"
Steve M.
DISHWASHER WHIRLPOOL WDT710PAHW1 "Unit not heating. Tested heating circuit from main control, found open circuit. Found corrosion in wire connection to heater. Replaced female terminal. Checked circuit at main board. Dishwasher checks ok"
Steve M.
WASHER MAYTAG MVWB835DW3 Washer was not leveled properly. Leveled water unit operating properly on error codes found
Steve G.
MICROWAVE KITCHENAID KHMS2040BSS-2 When customer closes the door to start the microwave the display keeps saying hit start. Tech pre-ordered parts. ; ordrd 1 W10247749 (brkt-cntrl) and 1 WPW10605953 (cntrl-elec)
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDBSG/AA Unit making ice. Found ice formation outside of ice box and bad water valve.Performed icemaker service bulletin and installed new water valve. Icemaker functioning ok; used 1 DA97-12540G (AUGER), and 1 DA97-14365H (WATER VALVE ASSY) from stock"
Steve G.
REFRIGERATOR LG LFX28968ST/04 Customer states that the ice chute in the door jams. Check the ice chute door flap and that was working fine. After running several cups of ice did hear that the crush ice would start crushing as well as cube ice at the same time. Customer need ice container. ; ordrng 1 AKC73249303 (ICE CONTAINER. )
Steve M.
DISHWASHER SAMSUNG DW80J7550UG/AA Unit not washing. Growling sound. Found wash getting stuck. Checked belt and ran thrOugh diagnostics. Computer needs updated software and water wall motor ASSY.
Steve G.
REFRIGERATOR KENMORE 106.5114311 Customer states that the unit has been leaking on the floor. Found that ice maker mold is cracked.
Steve G.
DRYER MAYTAG MGD6000AG1 Customer states that unit hums when she hits start. found that the motor is bad. Customer is going to think about the repair.
Steve G.
WASHER GE GTW680BSJ5WS Customer states that unit is not draining. Did get power down to the pump. Found that the shaft was not turning on the drain pump. Installed new drain pump assy. Cycled unit test ok. Unrelated issue. Did advise the customer that the outlet that the washer is plugged into the top part of the outlet has a burn mark. Suggest to customer should be replaced. ; pckd up 1 WH23X27574 (DRAIN PUMP)
Shawn H.
WASHER WHIRLPOOL LSB6200KQ0 Found timer motor not advancing on delicate cycle. Tested other cycles and it has some dead spots in other settings. Replaced timer and ran to test. All ok. Please mail out invoice.
Shawn H.
RANGE FRIGIDAIRE FFEF3015PWB Found left front 8Ó burner melted into socket. Replaced element and socket and ran to test. All ok.
Shawn H.
WASHER WHIRLPOOL WFW9400ST00 Checked unit and found power button sticking. Removed console and found U/I board not clipped into the holder properly. Resecured and ran to test. All ok.
Shawn H.
RANGE SAMSUNG FER300SB/XAA Found EOC melted from shorted relay. Replaced EOC and repaired connectors. Ran to test. All ok.
Kevin S.
DISHWASHER KITCHENAID KDFE104DSS0 "Replace parts as needed, the tub seal however is not the correct length. I measured it against the factory seal and it is shorter. The new seal will form down to the side however not long enough or bent at 90 degree angle to sit in the tub. Will go to vendor to figure out if they have wrong part listed; schdld next appmnt for 3/15 FRI !"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Upon arrival turned cold control up on unit to get system to run, upon unit operating found that the cap tube line and filter dryer was vibrating against high side refrigeration line causing noise customer was hearing, tech made adjustments to line set, ran and checked out, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Installed ice maker assy needs housing cover to be install; ordrng 1 242303601 (housing)
Shaun S.
WASHER SPEED QUEEN AWN432SP113TW04 "Upon arrival found that unit was not sitting level, tech leveled front and rear legs on unit, also found that unit had plastic sliders installed under each one of the legs and sitting on a slick floor, removed sliders from unit found the washer now sits and sticks to floor a lot better that what it did, ran and test d unit, checks ok upon the techs departure"
Kevin M.
REFRIGERATOR GE GSH22KGMBBB Found def heater is burnt up main brd not communicating correctly & IMK is locked up ; rqstng P&A on 1 WR30X10093 (icemaker asm) and 1 WR51X10101 (heater & brkt asm) and 1 wr55x10942 (bd asm main control)
Shaun S.
WASHER WHIRLPOOL WFW9750WW00 "Upon arrival found that unit has a blown bearing in back of outer tub and the inner basket is also broken, gave cust est of were we would be for repairs, customer elects to have unit replaced than to fix 10yr old washer"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHB2866PFMA "Upon arrival found that imk was jammed and not cycling properly to drop cubes, tech pulled imk, cleared issue, went through testing on front panel for imk, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PEBA "Found main brd not communicating to Ice maker ; rqstng P&A on 1 5304502780 (board-main power), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA Called tech line -Julie- if lower IMK is taken out must be turned off for it to work properly def EVAP coil
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Needs repaired per ice maker bulletin called vendorfor autho and took pictures as I went ; used 1 DA82-02367A (Y CLIP), 1 DA97-15217D (IMK), and 1 da97-14474C (BUCKET ) from stock"
Jeffrey G.
DRYER MAYTAG DE610. 01 Repaired burnt off wire at power to heater connection ok run and checked operation heating good.
Jeffrey G.
RANGE FRIGIDAIRE FEF350SADA Replaced burnt out bake element and tightened door handle ok
Jeffrey G.
RANGE GE JDP39DN4BB Replaced three burner switches. 2 lg. 1 sm. R/r. Ok
Tim R.
DRYER SPEED QUEEN ADE3LRGS171TW0 Replaced rollers. Checks ok.
Tim R.
RANGE KENMORE 790.9641940X Checked unit over found that the unit wasnÕt plugged in correctly. So display wasnÕt working. Fixed plug checks ok.
Tim R.
DRYER WHIRLPOOL WED4815EW1 "Replaced idler and rollers. Checks ok.; used 1 349241T (ROLLER KIT), and 1 691366 (PULLEY) from stock"
Tim R.
WASHER MAYTAG MVWC200XW2 Checked unit over found unit had stopped in mid cycle and would not finish. Reset control and recalibrated. Checks ok.
Tim R.
MICROWAVE WHIRLPOOL WMH31017AS-3 Replaced parts checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Replaced evap fan. Checks ok; used 1 242219204 (BLOWER) from stock
Tim R.
WASHER WHIRLPOOL WTW4816FW2 Checked unit over found one unit was agitating it will grind back-and-forth found loose pulley on bottom replaced pulley unit checks OK; used 1 W10721967 (SPLUTCH) from stock
Tim R.
DISHWASHER AMANA ADB1500ADS4 Checked unit over found load switch microswitch not positioned correctly keeping unit from filling with water. Fixed microswitch positioning unit checks OK
Tim R.
DRYER LG DLEX3370W Replaced rear rollers and greased all idlers Checks ok
Steve M.
WASHER WHIRLPOOL WFW9200SQ00 Vendor entering for review replacement options. Unit will not power on cannot enter automatic diagnostic. Recommend main control and motor drive control un economical for repair
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Delivered bulb. Bill CC on file
Steve G.
DRYER SAMSUNG DV45K6200EZ/A3 Customer states that the unit is loud. Found rear rollers where out and idler pulley was stiff not spinning as well. Installed new rollers and idler pulley assy.; pckd up 1 DC93-00634A (IDLER PULLEY) and 2 DC97-16782A (ROLLERS )s
Steve G.
REFRIGERATOR FRIGIDAIRE FRS23R4CQ2 "Customer states that the freezer sections is not cooling. Found that the unit is not going into defrost mode. Customer is going to think about repair. If customer wants repaired to preorder parts, est is including to defrost the unit. ."
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Spoke to techline they adv the the new board is defective. Installed new board. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSR/AA 02 Customer states that he has low water pressure coming out the dispenser assy. Found that the water line coming to the door had a small kink. Straighten out water line. Test ok.Ticket 4149708105
Steve G.
DISHWASHER LG LDP6797BD "Installed new lock assy per techline. Installed new lock and noticed that the door was extremely hard to open. Unit still not starting, tech did check wire connection at the main board and the wire to the door switches was connected to the main board. Techline advised last time out if this does not work replace the main board. Customer has not used the unit at all. He is calling vender for an exchange."
Steve G.
DRYER SAMSUNG DV395ETPASU/A1 Installed new main relay board. Cycled. ; used 1 DC92-00669J (MAIN BOARD) from stock
Shawn M.
RANGE SAMSUNG NE85F9500SS/AA Replaced all parts oven is now heating to temperature everything seems to be fine at this time
Shawn M.
WASHER WHIRLPOOL WTW5000DW0 Washer was going through a rinse cycle when I got to the house it went into a spin just fine informed customer to keep an eye on what cycles causes it to go off balance what kind of load it is if issue comes back to have it set up to where when I come back out we can get it to make the noise but as of this time washer seems to be working fine
Shawn M.
DISHWASHER LG LDT5678ST Replaced latch assembly and parts dishwasher seems to be working fine at this time
Shaun S.
DISHWASHER GE GDF610PMJ2ES "Upon arrival tech made adjustment to the leveling legs pitching unit back to help keep,water from running out of front of unit, tech watched unit operate checks ok upon departure"
Shawn M.
WASHER LG WM3270CW Ran water through a rinse and spin put in several large towels everything seems to be spinning at this time found out some of the vibration and noise is coming from the floor that the washer is sitting on informed customer to try to level up the floor and try to sturdy up the floor to make it a little less bouncy and that should help out with a lot of the noise and off-balance issues
Shaun S.
DRYER LG DLEX7600KE Upon arrival ran and checked product found that unit is functioning properly upon techs departure
Shaun S.
REFRIGERATOR FRIGIDAIRE FFTR2021TB2 "Removed and replaced fan motor and blade on unit, ran and checked out, unit checks ok upontechs departure"
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Removed and replaced tub cover on unit, ran and checked unit operation, unit checks ok upon techs departure"
Shaun S.
WASHER ELECTROLUX EIFLS55IIW1 "Upon arrival ran and tested unit and found that bearing on back of unit is blown and inner basket broke, customer to replace unit"
Kevin M.
REFRIGERATOR KITCHEN AID KBRA20ELWH01 Called auth # 107EJLM unit is non economical to repair compressor locked up.
Kevin M.
REFRIGERATOR AMANA GTA18AW Sealed system parts are NLA plus is not economically to repair
Kevin M.
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Instructed cust of internal non repairable but cust could possibly go to DAP & try stop leak kit
Kevin M.
REFRIGERATOR WHIRLPOOL WRS965CIAM00 Cooling was turn off turned unit back on and checks ok
Jeffrey G.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Unit full of water on arrival. Canceled and unit drained completely.. elevated drain hose to keep water from backing into dishwasher. Run and checked and flushed out. Ok purchase date 12-20-18. Call is wt..
Brad A.
OVEN KENMORE 790.755032 "Installed new control board, unit is working properly."
Tim R.
WASHER ROPER RAX7245KQ0 "Checked unit over found that the springs had not come off of the washer and it was leveled. Found loud noise in spin cycle and unit leaking water. Found bearings in tub worn out and gear case leaking oil. Submitted authorization; saved tckt , states that autho needed"
Tim R.
DISHWASHER AMANA n/a Removed old dish washer installed new dishwasher.
Steve G.
RANGE FRIGIDAIRE FGES3065PFM Tech took several pictures of the unit and measurements. Did noticed that the unit is not square. Certain pictures show that the unit is level from left to right and from front to back. Level from left to right and right to left. Frank techline.. Techline gave a new complaint number . Tech email 16 pictures to Adv. customer that stress clamp was not installed my delivery team. Tech waiting a call from Shannon from frig.
Steve G.
RANGE SAMSUNG ELECTRON NE595R0ABWW/AA Customer states that the fan motor is loud. Tech to see if the blade was striped out. Found motor to be marking a screeching noise. ; rqstng P&A on 1 1111 (CONV FAN BLADE. (MIDDLE(LARGE BLADE))) and 1 6021-001211 (NUT) and 1 DG96-00110E (CONV MOTOR)
Shawn M.
DISHWASHER LG LDF5545ST Found dishwasher would not power on tried cycling breaker on and off did not help ordering main board user interface also found that the strings on the door broken ordering new strings; ordrng 1 ACJ73790101 (STRINGS ) and 1 AGL75172601 (USER INTERFACE ) and 1 EBR79609803 (MAIN BOARD )
Shaun S.
RANGE FRIGIDAIRE FPEH3077RFG "Upon arrival found that the indicator lights that was provided for tech was not correct, lights that were supplied are 125v and should be a 3.3v indicator, contacted vendor and obtain correct info to be ordred; ordrng 2 316022508 (light/lamp)s and 1 808751514 (control assembly)"
Kevin S.
RANGE FRIGIDAIRE FGEF3059TFH The plastic bracket that holds the control assembly is cracked around one of the mounting screws. Will order new board.; ordrng 1 5304509229 (CONTROL BOARD)
Kevin S.
WASHER SAMSUNG WV55M9600AV1/A5 "Replaced unit parts, tested upper wash unit, the fabric softener dispenser was overflowing and started to leak down the right hand front of unit tripping the leak sensor. Mopped up water from floor with bath towel, used warm cup of water to check siphoning of unit, we were now getting it to siphon properly and did so 4 times. Explained to customer to have to let leak sensor dry out and try running unit again next morning, call if any issues.; schdld next appmnt for 3/13 WED !"
Kevin S.
DISHWASHER KITCHENAID KDFE104DSS0 "Ran unit in express wash, checked for leaks while filling, washing and draining multiple times with no issue. Mostly determine the leaking from around the door seal areas and right hand corner from around float switch. Took pictures of water residue; ordrng 1 W10300924V (door seal) and 1 W10864081 (seal CABINET) and 1 WP8531743 (gasket FOR FLOAT) and 1 WPW10195038 (nut FOR FLOAT)"
Kevin S.
REFRIGERATOR LG LSX26326S/02 "Took extra pictures of damage to unit, right rear of unit cabinet damage, but appears no air leaks. Damage to rear cover assembly to straighten. Tested water dispensing ok no leaks will wait on ice production. Interface seems to be working ok.; saved tckt"
Kevin M.
REFRIGERATOR SAMSUNG RS265TDRS/XAA01 Found FF fan making loud noise; rqstng P&A on 1 da97-08724H (FF FAN ASSY)
Kevin M.
REFRIG/SIDE-BY-S WHIRLPOOL n/a Lights going in & out & flicker at times too; rqstng P&A on 1 WP2149705 (switch) and 1 WP2321285 (switch) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
Jeffrey G.
WALL OVEN GE JKP27B0D1BB Fo code shorted or stuck key pad part is special order.; ordrng 1 WB36T10494 (KEY PAD)
Jeffrey G.
RANGE GE JDP39DN4BB Two lg burner switches. One small burner switch. All burners heat. The two lg ones no heat on low setting. Small right rear burner not maintaining temp. G.e. Drop in range. Got est. approved; ordrng 1 WB24T10025 (TWO LG BURNER SWITCHES) and 1 WB24T10029 (SMALL R/R SWITCH)
Jeffrey G.
COOKTOP ELECTROLUX EW36CC55GS2 Electrolux cooktop. Error code 32 relay board. Need relay board and ribbon from relay board to induction board x101to x59.. ; ordrng 1 318083094 (INTERFACE RIBBON) and 1 318388400 (RELAY BOARD)
Jeffrey G.
HOME LAUNDRY ELE LG WD100CV WD205c. Lid assembly.. handle broke on one side.; ordrng 1 MEB63414201 (LID ASSEMBLY)
Brad A.
DRYER MAYTAG MEDB855DC4 "Installed new grill, unit checks ok."
Brad A.
REFRIGERATOR SAMSUNG RF31FMEDBSR/AA "Found evaporator cover with crack in top, found defrost heater open. Ordered heater and evaporator cover.; ordrng 1 DA47-00434A(PW) (DEFROST ASSEMBLY ) and 1 DA97-13757A(PW) (EVAPORATOR ASSEMBLY)"
Shaun S.
Whirlpool Washer Repaired bad drain pump. Operation test ok.
Tim R.
RANGE GE JTP20B0F6BB Replaced bake element. Checks ok.
Tim R.
RANGE WHIRLPOOL GJC3055RP06 Cooktop shattered. Needs new cooktop. Called James with estimate left message.
Tim R.
DRYER MAYTAG PYET244AYW Checked unit over found that the timer was shorted and also the hear selector switch had short keeping the unit from heating. No repair per customer.
Steve G.
WASHER WHIRLPOOL WFW75HEFW Due to the error code unit states that the pressure hose is twisted or blocked checked pressure hose checked OK customer needs a control board tech order board; ordrd 1 W11201274 (CONTROL )
Tim R.
DRYER WHIRLPOOL IGD4400SQ0 Replaced timer and thermostats due to unit not advancing through cycle. Checks ok.; pckd up 1 W11050897 (cutoff-tml) and 1 WP8299764 (timer)
Shawn M.
DISHWASHER MAYTAG MDB8851AWS Found it had power coming to dishwasher had power going to board board not distributing power to control ordering main board; rqstng P&A on 1 W10218831 (cntrl-elec)
Tim R.
RANGE TAPPAN TEF351EWB Checked unit over found that the heating element had shorted out. Replaced element and recalibrated unit. Checks ok.; used 1 316075103 (BAKE ELEMENT) from stock
Tim R.
DISHWASHER SAMSUNG DW80J755UG/AA Checked unit over found that the unit needs a new wash motor due to not circulating any water through bottom spray arms. Customer not doing repairing.
Shawn M.
RANGE SAMSUNG NX85J5600SG/AA Found that the gas regulator on the other side of the valve was bubbling at the seam ordering a whole new valve to replace every part; ordrng 1 DG94-00449A (GAS VALVE )
Shawn M.
WASHER WHIRLPOOL WTW4616FW1 Called John he approve the repair go ahead and order and schedule for return; ordrng 1 WP3951744 (agitator)
Tim R.
WASHER GE GTW460ASJ9WW Checked unit over found that the shifter wasnÕt kicking in the agitator. Causing grinding noise. Fixed sticking shifter. Checks ok working properly.
Tim R.
OVEN WHIRLPOOL WGE745C0FS00 Replaced door glass and spacer. Checks ok
Tim R.
DRYER SAMSUNG DV42H5200EF/A3 Checked unit over found that the unit isnÕt getting any power to motor or user interface. Start button wonÕt work. Vendor putting into options.
Tim R.
WASHER MAYTAG MTW5740TQ0 Checked unit over found leaking around fill valve. Fixed leak. Checks ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Unit not cooling found seized evap fan. Replaced fan and now cooling properly.; used 1 242077702 (EVAP FAN) from stock
Steve M.
WASHER SAMSUNG WF42H5200AW/A2 Tub support bolt loose on shock absorber. Re Installed shock and new new bolt. Washer running fine; used 1 6011-001565 (BOLT) from stock
Steve G.
DBL WALL OVEN KITCHEN AID KEBS208SSS04 "Installed new bake element, upper cooling fan and main relay board. Cycled unit test ok. ; pckd up 1 WPW10207398 (elmnt-bake)"