Local Reviews
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Steve G.
DRYER LG DV330AEW/XAA "Customer states that the unit is squealing, found that the idler pulley was ticking.. Installed new idler pulley. Cycled. ; ordrng 1 DC93-00634ATS (IDLER PULLEY)"
Tim R.
RANGE GE JBS60DK1WW Checked unit over found that the unit had burnt wires to the terminal block and bake element. Cut out old wires repaired wires. Checks ok.
Tim R.
REFRIG/SIDE-BY-S SAMSUNG RS25H5111WW/AA Cleared out frozen drain a second time also found a melted liner behind evap line. Repaired with perma gum. Checks ok if unit acts up again we will recommend replacement due to melted liner.
Shawn H.
REFRIGERATOR GE GFE26JBMAFTS Checked unit and found ice box door gasket not sealing well. Allowing ice in box to melt and clump together causing no dispense. Unit needs ice box door assembly. ; ordrng 1 WR17X25244 (door ice box asm)
Tim R.
DRYER SAMSUNG DV45K6200EZ/A3 "Replaced idler and roller. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (PLASTIC SUPPORT) from stock"
Tim R.
WASHER WHIRLPOOL MVWC6ESWW1 "Checked unit over found that the unit had a shorted timer, shorted water level sensor and shorted fill valve.
Tim R.
WASHER SAMSUNG WA456DRHDSU/AA Checked unit over found that the unit needs suspensions rods. Customer to decide on repair.
Tim R.
RANGE GE JBP65DM2WW Checked unit over found that the heating element was shorted out. Replaced heater. Checks ok.; pckd up 1 WB44T10010 (range oven bake elem)
Shawn H.
FREEZER FRIGIDAIRE LFFH21F7HWJ Checked unit and found defrost drain clogged with ice again. Cleared drain and installed copper heater wire into drain. Also found door gasket not sealing well which is allowing cold air to escape and raise temps. Unit needs door gasket and sealed around it. ; ordrng 1 5304507208 (gasket-door)
Shawn H.
MICROWAVE GE JVM1642BB002 "Checked unit and found it blowing main fuse. Replaced and ran to test. Hv transformer is shorted causing fuse to blow. Unit needs hv transformer, magnetron, capacitor and diode. 19 years in kitchen. Due to age and cost of repair this isnÍt a good repair. ; rqstng P&A on 1 WB27X10240 (capacitor hv) and 1 WB27X10254 (transformer, h.v.) and 1 WB27X10388 (fuse) and 1 WB27X1160 (diode hv) and 1 WB49X10226 (magnetron st), states that autho needed"
Tim R.
DRYER MAYTAG MED3500FW0 Check unit over found that the unit needed a new idler. Replaced idler and greased rear rollers. Unit still making a bit of a squealing noise. Determined noise was coming from frame of dryer vibrating. Once dryer was shifted one direction or another the noise would stop. Tried adjusting all 4 feet to completely get rid of noise customer was that little noise intermittently. Instructed her to het some isolators for the feet which would help with the noise but nothing else we can do.; used 1 279640 (PULLEY) from stock
Steve M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Installed new main control board new icemaker and auger assembly drain hose as well as applying silicone to the exterior of the ice room and re-installing a new y clip following Samsung service kit update.
Steve M.
REFRIGERATOR WHIRLPOOL TBX25ZPE freezer no long freezes. Low frost pattern. R12 system. No service
Shaun S.
DISHWASHER GE GSD2200G00CC "Upon arrival ran and tested unit, found that unit has a bad motor, will not wash or drain water, slonoid reverses like its supposed to ; ordrng 1 MOTOR"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "PRE-ORDER PARTLine segments on front of the board are burnt out, hard to read numbers, unit is still cooling with no issue ; ordrng 1 DISPLAYBOARDONFRONTOFDOOR"
Steve M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP1A Installed new door gaskets. Unit is sealing properly.
Shaun S.
REFRIGERATOR SAMSUNG RS368ACRS/XAA Upon arrival found that unit has icons on display board burnt out and lower imk is broken will not make ice; ordrng 1 DISPLAYBOARD and 1 LOWERIMK
Steve G.
WASHER MAYTAG MVWB765FW0 Customer states the the unit is fabric softener dispenser is full of water after each load. Removed the dispenser and clean out build up in the dispenser. Cycled. Test ok
Steve G.
DRYER SAMSUNG DV50K7500EV/A3 Install new idler pulley in right rear roller clean unit out cycled unit test OK
Steve G.
DISHWASHER BOSCH SGE53U55UC/BC Customer states that the unit is not drying. Customer heater is good. Customer needs a main board. Customer is going to look for POP. Once they find it they will take a pic or had it ready for the tech. If the customer does find the receipt or does what unit repaired. Pre-order the part. Part number 12006924. 196.66Labor 145.00. Plus tax
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Customer states that the left door bottom is sticking out a bit. Made adjustment to door gasket. Customer ok.
Kevin S.
RANGE GE JGB720EEJ4ES "Cooktop is working without issue, pointed out to customer about keeping burner caps centered. Broil function working fine, bake however not working. Removed bottom of oven, held in door switch set to bake. Igniter not even trying to glow, measured 70ohms were as the broil element was double that. Checked to make sure no other gas valve was off or any loose connections including to main board. Will order new igniter.; ordrng 1 WB13X24741 (ignition module)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814QB0 "Unit is in poor conditions.... customer has had another servicer out on unit multiple times, was able to get picture of last receipt on what parts were put on unit. Took temperature checks freezer was -2 and frig was between 37 and 42 depending on spot check. Unit appeared to be cooling and evap fan running. Notice frost build up around freezer door area however previous servicer claims to have put on a new door and seal? Also work order stated they replaced evap fan and control assembly and cold control in frig pic attached of work order. Customer has had issues with water not draining properly out of unit and at times into the frig itself. Notice the assembly not even fitted to where it should be unless screw holes are stripped?. Customer claims at time frig will get warm but freezer will still be cool so could be defrost issue going on.; ordrng 1 242213501 (harness BI METAL) and 1 5303918673 (control box)"
Steve G.
RANGE FRIGIDAIRE LGEF3046TFH Installed new clock assy and overlay. Test. Ok
Shawn H.
REFRIGERATOR GE HRF15N3AGAS Installed all provided parts and ran to test. All ok. Evap fan is running fine.
Shawn H.
WASHER KENMORE 417.481127 "Checked unit and found bearings noisy, and main control shorting relay to motor control. This causes unit to power up like itÍs ready for a new cycle. Unit needs main control, rear tub, & tub seal. Customer does not wish to repair due to age and cost."
Shawn H.
DRYER KENMORE 402.8903201 Checked unit and found door switch opening when load pushes against door causing unit to stop. Door hinges where loose causing door to be misaligned. Tightened hinges and ran to test. Door is aligned better now. If problem returns unit would need hinge. All ok. Please mail out invoice.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS321SDHB00 Kitchen 2 yrs Ice maker is making intermittently ordered new IMK ; ordrng 1 WPW10300022 (icemaker)
Shawn H.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Installed all provided parts. Ice hasnÍt been spilling out or overflowing since unit was leveled. All ok.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Damper not open cont brd not communicating and ice maker not advancing; rqstng P&A on 1 241798224 (ice maker) and 1 242303001 (damper assy) and 1 A01078804 (control)
Shawn H.
LAUNDRY CENTER WHIRLPOOL n/a "Checked unit and found it spinning slow and not to full speed. When in spin you can grab the tub and stop it while the agitator still spins. Unit needs drive block, scanner nut, and brake/drive tube. Customer does not wish to repair at this time. Will call in within 30 days if the decide to proceed."
Shaun S.
RANGE TAPPAN TEP315TW Upon arrival found that both left front and left rear burners blocks and switches all need replaced on unit Matt declines repairs on unit
Brad A.
WASHER MAYTAG MVWC200BW0 "Found lid lock not working properly, installed new lock, unit is still locking and unlocking lid erratically, needs new control. Ordered control.; ordrng 1 W10582038 (cntrl-elec), used 1 W10404050 (LID LATCH) from stock"
Shaun S.
DRYER ELECTROLUX EID55HMBO "Removed and replaced parts on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DRYER SAMSUNG DV365ETBGWR/A3 "Upon arrival found that unit runs even when unit is not powered up , contacted tech support to verify that unit will need a new main board due to a stuck relay causing motor to run, customer to check pricing on new dryer will call back if repairs desired"
Shaun S.
LAUNDRY CENTER GE n/a "Upon arrival found that inlet water screen on cold water supply clogged with sediment and rust, tech cleaned out are ran and checked both hot and cold water, checks ok. Also checked dryer function, unit working just fine"
Brad A.
DRYER GE GTD75ECSL0WS "Found proper voltage coming to control board, unit will not respond, light flickers inside drum. Ordered new control board.; ordrng 1 WE04X26818 (chassis and board as)"
Brad A.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found condenser fan motor not running with proper voltage is applied. Ordered new fan motor.; ordrng 1 W11127829(DN) (motor-cond)
Kevin S.
APPLIANCE SAMSUNG RF28HMEDBSR/AA Replaced parts per bulletin. Unit checks ok.
Brad A.
REFRIGERATOR FRIGIDAIRE LFTR2021TF5 Found L1 does not have continuity through the wire harness. Ordered new harness.; ordrng 1 242019701(DN) (WIRING HARNESS)
Kevin S.
DISHWASHER KITCHEN AID KDFE104DWH3 "Ran unit in rinse mode, unit filled washed, and drained without issue. Had opened and closed door a few times and unit started without issue. Called tech line had me run through diagnostics, no error codes found and unit passed all diagnostics. Checked float valve nut to tighten make sure there was no water dripping. Checked drain hose, and filter for sump. Customer claims unit had continued to run for a long period more than normal. Had customer power off unit from breaker for about 10mins. Put unit in normal mode and had customer check timer approximately 52-60mins for that function and cycle per user guide. Collected service call, customer to advise."
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Talked to John at Techline, gasket will not fit into ff door properly, was advised to replace ff door. 1866-646-6810; ordrng 1 807460104 (REFRIGERATOR DOOR)"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG Replaced parts in kit per latest service bulletin. Unit checks ok.
Brad A.
REFRIGERATOR SAMSUNG RF267ABRS/XAA "Found freezer frozen over, door rails will not let freezer door close properly. Needs rails and gasket. Located in the kitchen manufactured 2008; ordrng 1 UNKNOWN (FREEZER DOOR RAILS) and 1 UNKNOWN (FREEZER DOOR GASKET)"
Kevin S.
REFRIGERATOR SAMSUNG RS25J500DWW/AA "Replaced parts, drain tube was plugged, removed back cover and clear, ran cleaning brush through and steamer. Removed all ice, lots of dirt and misc things behind or fallen behind frig from overtop. Unit checks ok."
Brad A.
REFRIGERATOR WHIRLPOOL WRS586FLDW00 "Found diffuser not opening and closing properly, ordered diffuser.; ordrng 1 W11164593 (diffuser)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT8G7HW0 Kitchen 12 yrs old compressor making noise & door seal not sealing properly
Brad A.
WASHER WHIRLPOOL WTW5000DW1 "Found washplate threads worn off, needs washplate. Unit located in laundry room, manufactured 1/2016; ordrng 1 W10752283 (washplate)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Installed brds and unit up and running
Brad A.
WASHER WHIRLPOOL WTW5000DW1 "Found washplate threads worn off, needs washplate. Unit located in laundry room, manufactured 1/2016; ordrng 1 W10752283 (washplate)"
Kevin M.
REFRIGERATOR WHIRLPOOL GX2FHDXVY08 Def drain is plugged up cleaned out and checks ok
Kevin M.
ICEMAKER KITCHEN AID KUIC15PLXS3 Sealed system issue no frost on EVAP plate
Kevin M.
REFRIGERATOR LG LMXS30746S/01 Water valve not opening up to DISP and IMk
Kevin M.
REFRIGERATOR KENMORE 10655244400 kitchen 10 + yrs Def drain was plugged up cleaned out and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Water valve not opening to the ice maker installed new water valve and checks ok; used 1 242252702 (VALVE) from stock
Brad A.
DISHWASHER WHIRLPOOL WDF320PADB3 "Found drain pump not pumping with proper voltage applied, installed new drain pump, unit is working properly.; used 1 W10876537 (TS) (DRAIN PUMP) from stock"
Brad A.
WASHER WHIRLPOOL WTW8040DW0 "Installed new washplate, unit is working properly. All operations check ok."
Brad A.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Installed new ice maker, unit is producing ice properly. All operations test ok."
Brad A.
REFRIGERATOR FRIGIDAIRE LFTR1821TF5 "Installed new evaporator fan motor, unit is cooling properly. Checks ok."
Brad A.
DRYER GE GTD45EASJ2WS "Installed new thermostat, unit is cycling properly. Checks ok."
Brad A.
WASHER WHIRLPOOL WTW4816FW2 "Found actuator not shifting from agitate to spin properly, installed new actuator, unit is working properly, checks ok.; used 1 W10913953 (ACTUATOR) from stock"
Brad A.
REFRIGERATOR GE GFE28HSHDSS Found water pressure coming to refrigerator to low to function properly with the water valve on the refrigerator. Informed customer to have water line repaired. Unit checks ok.
Brad A.
WASHER LG WTW7200CW "Found washplate bolt backing out during agitation, put thread lock on bolt tightened it down, unit checks ok."
Brad A.
DRYER SAMSUNG DV42H5200EF/A3 "Found idler pulley broken, installed new idler pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Steve M.
DISHWASHER SAMSUNG DW80J7550UG/AA E3 error. Turbidity sensor voltage not detected. Installed new turbidity sensor. Unit checks out ok.; ordrng 1 DD32-00010A (TURBO SENSOR (TS))
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Not dispensing ice. Ice was jammed in bucket. While servicing I sealed ext of iceroom to prevent frosting and installed y clip.3 yrs old kitchen.; ordrng 1 XXXX (WHITE SILICONE (TS)), used 1 DA82-02367A (Y CLIP) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Icemaker and freezer not working. Compressor is not running. Only 8 volts found at compressor. Need main control with new UI. Icemaker error. Home position not found. Need icemaker.; rqstng P&A on 1 W10589838 (cntrl-elec MAIN. (MARCONE)) and 1 W10865870 (cntrl-elec UI. (MARCONE)) and 1 WPW10764668 (ice maker (MARCONE))
Steve M.
DISHWASHER WHIRLPOOL WDT720PADM2 Top rack fell out of the dishwasher. Found faulty rack supports and damaged track stops; ordrd 4 W11157085 (RACK SUPPORT)s and 2 WPW10082861 (stop CAP)s
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Customer states that the refrigerator section is not cooling. Customer sent tech great pictures so tech could order parts. ; ordrd 1 DA94-02679A (MAIN BOARD) and 1 DA97-12815B (EVAP MOTOR. )
Steve G.
WASHER LG WT1201CV Installed new lid test OK
Steve M.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA "Refrigerator is not making ice. Found icemaker not cycling properly, installed new icemaker. Test cycle checked OK; used 1 DA97-07365G (IMK) from stock"
Steve G.
REFRIGERATOR SAMSUNG RF31FMESBSR/AA "Customer states that the unit is not cooling in the ref section. Customer needs ice maker upgrade kit and clips, and main board, with evap motor. Cust must shut down 2 days prior to coming out. Cust may shut down much sooner. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (REFRIGERATOR EVAP MOTOR) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)"
Steve M.
REFRIGERATOR WHIRLPOOL ED25GWXFW00 Unit is not cooling. Unit has had sealed system work done to it in the past. Compressor is locked up. wiring to compressor are cut and wire tied together.Turned unit off. We will not service the unit due to the state that it is107tbwl Tiffany autho19yrs old kitchen.
Steve M.
WASHER LG WM2501HVA PF error code. Unit had this code come up several times in a cycle and she kept having to restart p.m. To not duplicate the problem checked all wiring harness is an outlet in the home. Everything checks to be OK and is non-related to prior visit.Will have to charge next occurrence
Steve G.
DRYER SAMSUNG DV331AEW/XAA Found that the drum was not turning. Found a broken belt. Installed new belt assy. Cycled. ; ordrng 1 6602-001655TS (BELT)
Steve M.
DRYER LG DLEX2501V Removed dryer lint covers and removed build up. Dryer is very clean and did not recommend full tear down
Steve M.
WASHER SAMSUNG WF419AAW/XAA Unit is not spinning clothes out fully. Found drain pump not pumping at full capacity.installed new drain pump. Unit draining properly ; used 1 DC31-00054A (PUMP) from stock
Shaun S.
DRYER GE DDE7900GBLAD tech is unable to make repairs to unit, contacted vendor spoke to Christina and informed her of situation was given auth for running call Auth # 53KCBP"
Shaun S.
DRYER WHIRLPOOL WED7300XW0 "Removed and replaced idler pulley on unit, inspected belt, ran and checked operation, unit checked ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "upon arrival found that unit needs new air tower with gasket along with new lower imk, not cycling thru and a right side crisper shelf.......Customer needs new air filter and water filter was informed those two pieces was a cod part ; ordrng 1 5304508008 (gasket) and 1 AIRFILTER and 1 AIRTOWER and 1 LOWERIMK and 1 MAINBOARD and 1 RIGHTSIDECRISPERSHELVE and 1 WATERFILTER"
Steve M.
DRYER LG XXXX Dryer will not start. Found belt came off tensioner pulley. Reinstalled belt dryer heating properly
Steve G.
OVEN GE JKB3860J6BG Upper oven will not bake. Installed new bake element. Cycle.
Steve G.
HOME LAUNDRY - E GE GUD27ESSM1WW Customer states the the unit is not filling up. Start to fill then stops. Found the cold water valve wire was very loose. Reseated and secure wire. Cycled
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 "Ran unit, in heavy duty, cold water and ex large load size as per customer settings. I believe we have two separate issues at hand. Found the rubber hose coming from water valve on opposite end dripping slightly, will look to adjust and replace hose and fill area called inlet deflector and cover parts. Also ordering tub cover assembly and tub cover gasket, though at the time with no clothing loads was not able to reproduce any leaks around the tub; ordrng 1 202884 (INLET HOSE) and 1 202888 (TUB COVER ASSEMBLY) and 1 202894 (INLET COVER) and 1 202900 (INLET DEFLECTOR) and 1 38359 (gskt,tub cvr)"
Steve G.
DRYER WHIRLPOOL WED94HEXW0 customer states that the unit would not power on. The house breaker was turn off. Reset breaker and the unit did come on. Cycled the unit several times and the unit did come on and did heat. Customer does have to clean out the house vent.
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Ice buildup in ice container unit. Also cracked ice bucket will order for replacement. Ordering parts per Samsung Bulletin May 1-19; rqstng P&A on 1 DA82-02367A and 1 DA97-14474C and 1 DA97-15217D and 1 DA97-19898A
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 EVAP fan not running and cont brd not communicating ; ordrng 1 W11035836 (cntrl-elec) and 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evap)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Installed new air tower gasket.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Customer states that the unit is leaking under the deli drawer. Removed the back wall and did not see that the drain line was frozen up. Did see water dripping from one of the factory screw holes. Push just under the hole and water came squatting out. Tech to call warranty company. Email pictures to Samsung They review and gave 7000 ticket numberSpoke to Tina at warranty company advised her of the 7000 ticket number technician called customer and advise she should be expecting a phone call from vendor in the next couple business days
Shaun S.
MICROWAVE GE JVM3160DF4WW "Removed and replaced coupling and motor on u kit rampn and tested with full cup of water, unit heated and never spilled any water"
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSSR/AA Unit needs repaired per ice maker bulletin ; rqstng P&A on 1 DA82-02698A (IMK KIT) and 1 DA97-14504C (BUCKET)
Shaun S.
WASHER MAYTAG MVWC415EW1 "Upon arrival found that unit would not complete any cycles, tech did a diag test on unit along with a reprogramming of control, tech then ran unit in normal water cyclnchexw ok"
Brad A.
WASHER WHIRLPOOL WTW8040DW0 "Found washplate teeth stripped, causing it to slip when agitating. Ordered washplate.; ordrng 1 W10775188 (washplate)"
Brad A.
DISHWASHER KITCHEN AID KUDI01ILBL4 "Found water valve leaking, needs new water valve. Ordered valve.; ordrng 1 WP8531669 (valve-inlt)"
Shaun S.
WASHER WHIRLPOOL GHW9150PW4 "Upon arrival found that drain pump was stuck running on unit, tech pulled clean out trap to make sure nothing clogged, then was able to reset unit, spin and drain towels in unit, customer then able to restart wash cycle"
Kevin S.
REFRIGERATOR GE CYE22TP4MBW2 "Forgot to clock in on time... took more pics and video this time. Called techline and spoke with Jordan. Explained my situation in detail, he had me run something called a hot flash test. I had to unplug the condenser fan and leave the unit running for a certain amount of time idk at least 5 mins. He had me feel for temperature differences in the wall of the freezer unit. There was a drastic contrast in temperature differences. He talked about yoder loop possibly being pulled away and or something to do with that and the insulation as to the reason they are having this issue. He gave me a case #190620-000630 to give to customer. Tech said consumer relations will call within 48hrs for further action. Tech claimed unit is not repairable."
Brad A.
DRYER GE GTD45EASJ2WS "Unit was not cycling heat on and off properly, found thermostat out of ohm range.; ordrng 1 WE04X25195(DN) (dryer thermostat)"
Kevin S.
DRYER SAMSUNG DV433ETGJWR/A1 "Replaced motor, ran unit in timed dry high heat for 15 mins with pause and door open cycles to mimic start and stop. Unit checks ok."
Brad A.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found compressor, running drawing .4 amps, no frost pattern on evaporator, needs dye filter to find refrigerant leak.; ordrng 1 UNKNOWN (DYE FILTER)"
Brad A.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Found icemaker not cycling properly, ordered new icemaker. Samsung ticket number: 4150454678; ordrng 1 UNKNOWN(DN) (ICEMAKER)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A "Found unit leaking water around union in water line system. Removed and re-attached to adjust. Checked for leaks, unit checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE LFTR1821TF5 Found evaporator fan not spinning with proper voltage applied. Ordered fan motor.; ordrng 1 242219204(DN) (EVAPORATOR FAN MOTOR)
Brad A.
DRYER MAYTAG MGDB800VQ0 "Unit would not heat, found flame sensor and igniter open, gas valves are out of ohm range. Ordered valves, sensor, and igniter.; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WP338906 (sensor)"
Kevin M.
REFRIGERATOR GE GFE28GSKFSS Installed IMk & water valve and checks ok
Brad A.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found icemaker not cycling properly, ff door gasket does not seal properly. Ordered door seal and icemaker. Unit located in the kitchen manufactured 10/14; rqstng P&A on 1 241786009 (gasket-refr door) and 1 5303918344 (ice maker assy)"
Kevin M.
FREEZER FRIGIDAIRE FFFH20F2QWC basement less than 5yrsDef drain is plugged causing air not to flow properly
Brad A.
DISHWASHER KENMORE 665.1595879 "Found unit will not power on, needs main board and user interface. Located in kitchen manufactured 1998; rqstng P&A on 1 UNKNOWN (MAIN BOARD) and 1 UNKNOWN (USER INTERFACE)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Adjusted the fill tube was not running into the spout and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL ED5FHEXMB00 Ice maker motor is locked up installed new ice maker ran thru a cycle and checks ok; pckd up 1 4317943 (icemaker only)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD2 Installed new rails and gasket checks ok
Brad A.
REFRIGERATOR FRIGIDAIRE FFHB2740PEBA "Found water leaking through ice chute flap, Installed new ice chute module, unit is working properly. Checks ok."
Brad A.
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW03 "Installed new evaporator fan and air tower, unit is cooling properly. Checks ok."
Tim R.
DISHWASHER GE GDF510PGD1BB "Checked unit over found that the needs a new drain pump. Also needs wash motor and seals, along with sump seal. Calling AHS to see let them know that customer disassembled this dishwasher and now unit is leaking around seals. We no longer want to proceed with repairing this unit due to customer taking it apart prior to us arriving. Will add attention note after calling."
Tim R.
MICROWAVE SAMSUNG ME20H705MSS Checked unit over found that the new whirlpool microwave was taller so the tiles on the back wall would have to be removed to do the install. Customer calling HBW to get that taken care of. Bill trip charge per Marlise.
Tim R.
WASHER MAYTAG MAV208EAWW Cleared out rust in water line and valve. Checks ok
Tim R.
WASHER LG WT7500CW Checked unit over found unit wasnÕt filling with cold water. Replaced fill valve and started to make sure it was filling. Checks ok.; pckd up 1 AJU75152601 (FILL VALVE)
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US Replaced parts listed checks ok
Steve M.
DISHWASHER SAMSUNG DW80J3020UB/AA Washability issue unit is not heating properly. thermistor error. Installed new thermistor unit is operating OK; ordrng 1 DD32-00005A (THERMISTOR (TS))
Tim R.
RANGE BOSCH HG18054UC Replaced ignitor due to broken wire at ignitor. Checks ok.; used 1 5303935066 (IGNITOR) from stock
Tim R.
WASHER WHIRLPOOL WFW94HEAW0 Replaced door boot due to leaking around seal area. Checks ok
Steve G.
RANGE FRIGIDAIRE LGEF3046TF Customer states that the unit clock assy fell thru while the customer was pushing the buttons. ; ordrd 1 316419841 (BLACK OVERLAY) and 1 5304509229 (CLOCK ASSY)
Tim R.
DRYER KENMORE 402.8903201 Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve G.
DRYER SAMSUNG DV50K7500EV/A3 Installed new idler pulley and rear rollers. Cycled. ; ordrng 2 1111TS (REAR ROLLERS)s and 1 DC93-00634ATS (IDLER PULLEY)
Tim R.
DRYER MAYTAG MEDB855DC4 Replaced idler. Checks ok; used 1 279640 (PULLEY) from stock
Tim R.
DISHWASHER WHIRLPOOL DU1055XTVS3 Checked unit over found that the unit needed a new control board customer did not want to proceed with repair.
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 "Replaced idler and rollers. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 4 DC97-16782A (PLASTIC SUPPORT) from stock"
Tim R.
DISHWASHER LG LDS5540ST Checked unit over found that the unit has a shorted touchpad and needs new touchpad. No signs of abuse or customer damage. No repair per customer
Steve G.
WASHER LG WT7200CV Customer states no matter what size load the unit will 6 times out of 10 will go to spin and not go into spin and start the wash cycle all over. Also the unit will drip into the tub when not in use. ; ordrng 1 1111 (SUPPORT RODS) and 1 2222 (WATER VALVE ASSY. ) and 1 3333 (MAIN BOARD)
Steve G.
WASHER LG WM2101HW Customer states the the unit will not spin out. Installed new hall sensor. Cycled unit. Test ok. ; ordrng 1 6501KW2002ATS (HALL SENSOR )
Shawn H.
WASHER MAYTAG MVWC416FW0 "Installed new control and ran to test for leaks. Found leak at center rear of machine. When unit was filling the water was hitting the tub ring and dripping down the rear of the tub. Checked level of unit and it had a forward tilt to it. Leveled unit and ran to test. Tub sits too far forward causing water from valve to leak down backside. Even when level it still leaks. Shocks are worn causing tub to tilt forward. Unit needs shocks. ; rqstng P&A on 1 W10780044 (suspension), states that autho needed"
Steve M.
RANGE FRIGIDAIRE FFEF3016TSD Install new door handle screws from Frigidaire door handle is now more secure
Steve M.
WASHER LG WT1501CW "LE error code. On certain loads and unit filling several times trying to spin. Called techline spoke to Todd. Advised customer to run larger loads. Checked pressure hose. Found pinched line coming through cabinet. Cleared obstruction. Ran through diagnostics tests. Everything checks out ok. Advised customer of load size, amount of soap and the operation of the unit sensing load to complete final rinse and spin. Unit working ok."
Shawn H.
OVEN WHIRLPOOL WOD51ES4ES00 Checked unit and found main control getting voltage but inop. Unit needs main control and thermal fuse.; ordrng 1 W10807576 (cntrl-elec) and 1 W11025102 (fuse-thrml)
Steve M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Unit not defrosting . Found bad evap covers that need replaced. Main board not supplying proper voltage to defrost heater. Board is NLA 4/19 Price of parts if they were available with a labor charge customer would have declined repair
Steve M.
WASHER WHIRLPOOL WTW5000DW1 "Unit will not spin out. Found broken clutch assembly and damaged actuator. Installed new parts listed washer is operating properly; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Shawn H.
COOKTOP JENN-AIR JGD3536GS00 Checked unit and found switch for blower broken where it mount. Switch housing is cracked. Unit needs blower switch. Customer would also like new burner caps. ; ordrng 1 W10866564 (swtch-oven) and 1 W10910375 (cap-burner kit)
Steve M.
REFRIGERATOR SAMSUNG RF263BEAES Bottom of icemaker slightly frosted. Applied silicone to icebox and installed heater clip; used 1 DA82-02367A (Y CLIP) from stock
Steve M.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA Refrigerator has standing water underneath deli drawer. Remove the vent cover and found frozen drain. Defrost drain installed a drain clip and checked drain is cleared all lines unit is operating properly advised customer not to have unit as cold as freezer; used 1 DA61-06796A (DRAIN CLIP) from stock
Shaun S.
DISHWASHER BOSCH SHSM63W55N/11 Upon arrival found that lower spray arm clogged with debris causing unit not to wash properly; ordrng 1 LOWER SPRAY ARM
Shawn H.
REFRIGERATOR BO SAMSUNG RF28HMEDBWW/AA "Checked unit and found fresh food evap cover frosted over, and 22E code. Thawed out and pulled cover. Liner has a small crack in it allowing moisture in and to freeze up around evap fan. Patched crack, sealed around all holes in liner. Ran to test. Fan is dead. Getting voltage but wonÕt move. Unit needs evap fan cover and main control. ; rqstng P&A on 1 5305877995 (compound) and 1 DA94-02663A (cntrl main) and 1 DA97-13757A (evap cover), states that autho needed"
Steve M.
DRYER HOTPOINT 0 No mod/ser tag. Unit will not start. Found broken timer knob. Installed new knob. Dryer running properly. No warranty on job.; used 1 WE1M652 (TIMER KNOB) from stock
Shaun S.
DRYER WHIRLPOOL LEQ9858LWO "Upon arrival found that unit has proper power to unit but wonÕt run due to broken start switch on unit, ; ordrng 1 START SWITCH and 1 THERMAL FUSE"
Shaun S.
REFRIGERATOR KENMORE 106.525591 "Remove and replaced evap fan motor on unit, fan motor ch is out ok ice bucket is incorrect was just given housing and that all called DAP and was told by Mark that every piece inside is separate, tech needs to look at a break down if unit and get correct parts for fridge also damper motor now making noise ; ordrng 1 DAMPER MOTOR"
Steve G.
WASHER MAYTAG MVWX655DW0 Custom states that the unit is not spinning all the time. Tech visually inspected underneath the unit and every thing looked good. Tech had customer throw a load of clothes in to do a load test. Customer did agree that the clothes did come out dry.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Customer states that the unit started making noise and then the fan stop. Found ice build up around the fan area coming from the fill chute going into the ice maker. Covered the chute up cycled.
Shaun S.
OVEN FRIGIDAIRE FGES3065KFD Upon arrival contacted frigid tech support to confirm error code spoke Paul found that F11 is for a shorted keypad which is item #19 on parts breakdown; ordrng 1 PANELASSM
Steve G.
ROOM AIR CONDITI HAIER HPN14XCM Customer had a surge. Customer had the unit plugged into a surge protector. Pictures taken. Per Warrantech unit is getting exchanged.
Shaun S.
REFRIGERATOR WHIRLPOOL MZD2665HEB "Upon arrival found that unit has bad start relay on comp, start components will need to be replaced on unit.; ordrng 1 STARTCOMPONENTS"
Steve G.
HOME LAUNDRY ELE LG WM3987HW Customer states that the unit is not drying. Tech removed the top and check the heater and check ok. Check power to the heater and check ok. Also did show the customer that it was working.
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 "Knob on selector cycle timer switch is broken. Not covered under warranty, talked to Chris. Collected service call got part estimate from Chris.; ordrng 1 202133 (TIMER KNOB)"
Shawn H.
DRYER SAMSUNG DV218AEW/XAA "Ran unit with a load of wet clothes to test. Ran unit in timed dry and normal setting. In both settings unit would adjust time down and short cycle load. Moisture sensors are testing good, heater is good, all thermals are good. Unit needs main control. Main control is NLA as of 4/18. We do have a few in stock. Due to age and cost I do not believe this is a cost efficient repair. Customer will decide if he wants repaired and will call in."
Shawn H.
DISHWASHER FRIGIDAIRE FFBD2406NW9B Found drain pump getting voltage but not moving water. No debris in sump area blocking drain. Unit needs drain pump. Installed new from stock and ran to test. All ok. ; used 1 A00126401 (DRAIN PUMP) from stock
Kevin S.
DRYER LG DLE3170W "Upon arrival customer had unit running, customer claims a odor burnt smell. I could not smell anything abnormal, except wet towel well water smell, wife claims husband can not smell it either. Put unit into time dry high heat, checked for smell again, i could smell a slight hint of typical heat smell, went outside to check vent, good airflow and still could not smell anything abnormal. Unit checks ok, customer even states she has a high sensitivity to smells, could just be a combination of weather, outside smells coming into house like mulch right outside the window etc. collected service call fee in cash."
Shawn H.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA Checked unit and found compressor not getting voltage to it. Replaced cold control and ran to test. All ok. Advised customer unit should be within temp range in 24 hours. ; used 1 5304513033 (THERMOSTAT) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSG/AA Unit needs repaired per ice bulletin and ordered new kit and bucket is cracked; ordrng 1 DA82-02671A (IMK KIT) and 1 DA97-14504C (BUCKET)
Shaun S.
RANGE FRIGIDAIRE FFEF3016TS0 "Removed and replaced door handle and new mounting screws, checks ok upon techs departure"
Kevin M.
REFRIGERATOR FRIGIDAIRE FLSC238DSN "Hinge on fresh food door is popping and cracking fan motor intermittent order main board fan motor water valve and fill tube; ordrng 1 240328203 (bearing-hinge,closer) and 1 240457702 (plate) and 1 241509402 (motor) and 1 241511102 (board-main power) and 1 241796406 (tube-water fill) and 1 242252702 (valve)"
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Ice maker isnÕt advancing to dump ice but is making it after you reset; ordrng 1 DA97-08059APW (IMK)
Shaun S.
REFRIGERATOR BO GENERAL ELECTRIC GFE29HMEHES "Removed and replaced fan motor sensor and water line on unit, checks out ok upon techs departure"
Kevin S.
REFRIGERATOR FRIGIDAIRE GLHS69EHSB0 "Customer claims unit was in a prior rental home, and claimed unit was hooked up and running yet people never put salt in water softener. Since unit has moved tho this location the water or ice has never worked. Water line ran from a hole in sidewall, to basically a closet area had to access from bedroom. Turned off needle valve, removed water line to frig, turned back on water to fill bucket, has good water pressure. Hooked up water line to frig, removed water filter, inspected housing, shook filter around. Unit does say to change filter. Installed filter was able to get water coming out to normal stream. Ran at least a couple of gallons through, then noted water was getting warm. They installed the needle valve on the hot water line side of water heater! Noted to customer, told them to get new water filter and showed it was dispensing water."
Kevin S.
WASHER MAYTAG MVWC5ESXW0 "Replaced switch, put unit into a normal wash model, unit filled agitated and drained and spun without issue. Unit checks ok."
Kevin S.
FREEZER FRIGIDAIRE FFFH20F2QWF "Found some light frost build up from top center. Myself and customer complimented on how the door appears to have good suction from opening. Used a light to check door seal all the way around looked pretty good, no noticeable gaps. Went ahead and heated top part of door seal with hair dryer and worked with flat edge. Used a bead of silicone to put in the channel to help give door seal some more rigidity to hold outward. Explained to customer. Put light coating internal to the cabinet were the liner and metal meet at the seem. Unit is located in a finished basement. Cooling checks ok."
Kevin S.
RANGE LG LDE3017ST/01 "Replaced thermostat fuse. Powered on unit, set clock, checked both oven lights. Set both to preheat at 350. Ran long enough to determine heating ok. Turned on each burner on high for 20 secs and shut off. Unit checks ok."
Brad A.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA "Customer ordered new shelf, will drop off when passing by.; ordrng 1 Da97-10633a (SHELF)"
Kevin M.
REFRIGERATOR KITCHEN AID KSC24C8EYY02 Unit has had sealed system tapped into it seen dye all over the place calling auth 107dssl Dushanbe
Brad A.
REFRIG/REFRIGERA SAMSUNG n/a "Installed new evaporator cover, covered refrigerant lines with permagum. Unit checks ok."
Kevin S.
DRYER ELECTROLUX FASE7021NW0 "Inspected unit, found installed sitting on top of custom wooden risers, risers pushed all the way against the wall, dryer vent was restricted. Pics attached. Ran unit into manual time dry mode high heat for at least 15 mins. Unit did throw the E64 error. Went ahead changed out heating element, switched over thermal fuse and hi limit. Cleaned out front housing and vent blower area lots of lint build up. Ran unit in time high heat, for 15 mins. Unit is heating and tumbling ok.; used 1 134792700 (ELEMENT) from stock"
Kevin M.
REFRIGERATOR HOTPOINT N/A........ Model and serial tag missing but unit is not economically to repair sealed system issue unit is probably over 20 yrs old calling Tara
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Found door not closing due to something fell behind the basket
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new water valve and checks ok
Brad A.
DRYER WHIRLPOOL WED5200TQ0 "Found unit heating and tumbling properly, vent is clogged causing to long to dry clothes. Customer will have vent cleaned out. Please mail receipt to customer"
Brad A.
RANGE SAMSUNG NE594R0ABSR/AA "Found SE error code, found unit needs main control and keypad. Customer does not want to repair."
Brad A.
RANGE LG LRE3083ST/00 "Found relay burned, wires are damaged, need relay board and wire harness. Customer does not want to repair."
Brad A.
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 "Installed new lid lock, unit locking properly. Checks ok."
Brad A.
WASHER MAYTAG MVWX655DW1 "Installed new drain hose, unit is draining properly, all operations check ok."
Brad A.
DRYER MAYTAG MEDC465HW0 "Installed new heating element, unit is heating up properly. Checks ok."
Brad A.
DRYER WHIRLPOOL CEM2793BQ0 "Installed new heating element, unit is heating properly. Checks ok."
Brad A.
RESIDENTIAL REFR LG LFXS29766S "Installed new door switch, unit is cooling properly, control panel now working like it should. Checks ok."
Tim R.
WASHER SAMSUNG WA52M7750AV/A4 Replaced fill valve due to no cold water. Ok
Tim R.
WASHER MAYTAG MAV9557EWW Replaced drive belt. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PF6 Replaced water filter. Ok
Tim R.
DRYER MAYTAG MEDB725BW0 Replaced pulley and belt. Ok
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Replaced shorted capacitor. Checks ok.
Tim R.
WASHER MAYTAG MVWX655DW1 Replaced shorted drain pump. Checks ok
Tim R.
WASHER MAYTAG MHW6630HW0 Replaced door boot spring. Checks ok; pckd up 1 W11266654 (clamp)
Tim R.
DISHWASHER SAMSUNG DW7933LRASR/AA Checked unit over found that the unit was shut off at the breaker. Reset breaker checks ok.
Tim R.
DRYER LG DLEY1201W "Unit needs new control, heater and fuse. No repair."
Tim R.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Checked unit over found that the outlet for the freezer was bad. Reset control and reprogrammed control. Checks ok
Tim R.
HOME LAUNDRY - E FRIGIDAIRE FLSE60RGS0 Checked unit over found that the timer wasnÍt starting. Found loose wires on timer and timer wasnÍt mounted properly. Ok
Steve M.
DISHWASHER KITCHEN AID KDFE104DBL4 Replaced float switch. Unit would not fill.; used 1 W10195039 (FLOAT SWITCH) from stock
Tim R.
DRYER MAYTAG MEDC300XW0 Oiled idler and cleared out lint from inner vent area. Checks ok. Instructed customer they need to clean their vents.
Steve M.
REFRIGERATOR GE GSE25HSHJHSS Installed new fan motor and blade refrigerator is operating properly
Steve M.
DRYER WHIRLPOOL WED6200SW1 Installed new pulley. Unit running ok.
Steve M.
WASHER FRIGIDAIRE FEX831CS0 Unit has bad odor. Found spin tub rubbing door seal causing burning smell. Adjusted door boot and tightened clamp. Unit checks ok.12 yrs old upstairs laundry.
Steve M.
HOME LAUNDRY - E FRIGIDAIRE FEX831CS0 "Dryer making loud noise. Removed drum, found loose drum bearing assembly. Tightened bearing assembly. Dryer checks ok.13 yr old. Downstairs laundry."
Steve M.
WASHER WHIRLPOOL WTW7040DW1 Washer will not complete cycles found main control communication error. . Ran factory calibration on unit test ran unit is operating properly.
Steve G.
MICROWAVE LG LMV2031ST/00 "Installed new MAGTUBE, diode and CAPICATOR. Did several load test."
Tim R.
WASHER SAMSUNG WA422PRHDWR/AA Customer wants washer replaced. I explain to the customer that we cannot just put the unit in for replacement that is up to the vendor. I told her we would call vendor and get a second opinion on the issue she was having. The unit is functioning properly. I called vendor and spoke with Tonya she is going to send a second company out for a second.
Steve M.
DRYER MAYTAG LDE8414ACE Unit will not start. After installed new belt tension on motor is having a hard time starting. Unit needs new motor. Customer declined repair. Refunding 125$ labor
Steve G.
ELECTRIC RANGE ELECTROLUX EI30IF40LSB Customer states that the unit is not cooking right on the front right. Customer also getting a CO error code. Comes up about 6 times a year. Spoke to Paul at techline and they have no record of an error code CO. Tech adv cust next time it happens please take a picture of the unit. Lift the top up and noticed wire off the burner . Reseated wire and cycled unit.