Local Reviews
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Steve G.
OVEN THERMADOR C301US "Deadrea at HBW. Gave autho for additional parts. 130345348476; ordrng 1 00486908PE (MAIN BOARD) and 1 3196548 (thermal fuse) and 1 9755770 (element,bake)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed all provided parts and ran to test. All ok. All functions work as they should.
Steve G.
RESIDENTIAL REFR WHIRLPOOL WRX988SIBM03 Customer states that the unit is leaking on the left side of the floor. Inspect the entire unit was not able to find leak. Did fill up the drain with water and did see a small leak. W10836964; ordrd 1 W10836964 (pan-drip)
Steve G.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA 03 Tech wants customer to run some test cut tackle call customer tomorrow; schdld next appmnt for 10/11 FRI !
Shawn H.
REFRIGERATOR LG LFX29945ST/00 "Upon arrival customer stated that unit is no longer cooling. No error codes present, compressor and all fans are running. Removed evap cover to inspect frost pattern and none found. Unit has a Freon leak. We do not service LG sealed systems. Calling AHS to inform and get authorization for trip. Authorization# 107JMNM"
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA "Upon arrival found fill tube frozen and ice maker evaporator frosted over. Removed ice box and thawed. Defrost heater is good as is bimetal. Unit needs air handler kit and fill tube replaced. Installed parts from stock. ; used 1 5303918784 (AIR HANDLER), and 1 5303918860 (FILL TUBE) from stock"
Shawn H.
MICROWAVE FRIGIDAIRE FGMV175QFA "Upon arrival found unit with voltage to it but no operation. Found fuse on filter board shorted open. Replaced fuse, inspected connections, and ran to test. Unit heats fine. Unit is drawing normal amperage. Switches are all good. Unit is 3 years old in kitchen. ; used 1 5304509451 (FUSE) from stock"
Shawn H.
WASHER GE GTW220ACK5WW Installed all provided parts and ran to test. All ok. Unit no longer walks in spin.
Shawn H.
REFRIGERATOR KITCHEN AID KFIS27CXMS0 Installed ice maker and harness. Harness isn’t the correct harness end. All other connections are correct. Part number is correct. Double checked DAP and Whirlpool site. Need to reorder. ; ordrng 1 W10249475 (harns-wire)
Shawn H.
OVEN LG LRE3012ST/01 Installed all provided parts and ran to test. All ok. All buttons work as they should.
Shawn H.
WASHER SAMSUNG WA45N3050AW/A4 "Unit is 1 year old in laundry room. No factory warranty. Upon arrival customer stated that unit would get to rinse portion of cycle and not refill. Unit drains and spins fine before rinse. No error codes present. All functions work in test mode. Issue is with software in board. Unit needs main control. ; rqstng P&A on 1 11111MAINCONTROL (11111MAIN CONTROL), states that autho needed"
Shawn H.
REFRIGERATOR SAMSUNG RF28K9580SG/AA Upon arrival family hub is inop. Unit has voltage at the top of the door. 11.8 vdc. Removed family hub and checked for voltage at hub. Voltage has dropped to 8.5 vdc. Unit does not have continuity between the blue wires. Unit needs harness. ; ordrng 1 DA96-01178A (HARNESS)
Shaun S.
REFRIGERATOR FRIGIDAIRE FFTR1821TS5 "Removed and replaced door on unit, had customer observe, unitbchecks ok"
Shaun S.
DISHWASHER FRIGIDAIRE LFBD2409LF3C "Upon arrival removed and replaced main control ran and chxk d out, unit checks ok"
Shaun S.
WASHER SAMSUNG WA50K8600AV/A2 "Upon arrival had customer put clothing in unit and e ran and watched unit operate, found no issue at this time customer may have had mixed load washing last Tim when she had a problem, explained need to do like articles of clothing for proper preformance"
Shaun S.
WASHER SAMSUNG WF42H5400AW/A2 "Upon arrival found that washer door lock had a loose connection , tech repaired connection, ran and checked while testing dryer, unit checks ok"
Shaun S.
RANGE FRIGIDAIRE FFEF3016TS1 "Upon arrival found that unit was showing door lock light lit, tech was able to reset control unit checks ok"
Shaun S.
COOKTOP LG LRE30453SB/01 "Upon changing out burner and fixing burnt wiring found that still have issue with that burner, believe when wiring burnt off it grounded itself out and damaged main board will order ; ordrng 1 MAINBOARD"
Shaun S.
MICROWAVE LG LMV1680WW Upon arrival found that unit has a defective mag tube and diode and also the turntable motor needs to be replaced ; rqstng P&A on 1 DIODE and 1 MAGTUBE and 1 TURNTABLEMOTOR
Kevin S.
DISHWASHER KITCHENAID KDTE104ESS2 "Upon removing unit, found more visible signs of water leakage from unit in both the kick plate material, electrical hookup, etc. connected unit, ran to watch leak, checked nut to the float switch mechanism. It appears the unit is leaking from a seam and running along the side of the tub and onto the electrical box. Pics attached. Called Lowes extended talked to agent Tina, then transferred me to repairs? Talked with Michael, explained the situation in detail, unit is getting replaced, Lowes had already contacted customer while there. Returning un-opened parts."
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBC2277RFH "Customer has intermittent ice production. Upon inspection found im fill tube icing up even had small ice sickle showed customer. Removed ice compartment and fill tube. Taped to insulate fill tube. Cycled im, harvested and filled. Unit checks ok.; used 1 5303918860 (FILL TUBE) from stock"
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Replaced knob on timer, checked unit made sure it was heating ok, with customer husband. Unit checks ok, the old knob was splitting out and that metal hook was rotated about 180 degrees making all setting off on the adjustment."
Kevin S.
WASHER SAMSUNG WA45N3050AW/A4 "Unit powers on, and lid will lock but unit will not do anything else, customer claims unit just stopped during a spin cycle. Put unit into diagnostics. ; rqstng P&A on 1 DC92-02118A (INTERFACE) and 1 Dc97-20272d (CONTROL PANEL)"
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed new mullion and checks ok
Kevin M.
FREEZER FRIGIDAIRE LFFH20F3QWC Found bad TSTAT replaced and checks ok; used 1 5304513033 (THERMOSTAT) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT1514QW2 Install new floor gaskets old ones work for and door handle was broken start new door handle
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2844LF5 Temps checks ok compressor is warm compressor could be kicking out on over load possible needs new compressor
Kevin M.
REFRIGERATOR MAYTAG MFI2269VEM6 Installed main control brd and program board and checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Needs repair per pointer W11329116C needs main brd replaced; rqstng P&A on 1 W11332011 (CONT BRD), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Installed compressor and recharged unit and checks okAuth# GQH535 total amt collect $934.01
Brad A.
REFRIG/SIDE-BY-S SAMSUNG RF28HMEDBSR/AA "Found ice build up above ff Evaporator, cleaned off ice, tested fan heater and sensor, all checked ok. Put permagum over entry point of refrigerant lines to prevent air leak. Checks ok."
Brad A.
REFRIGERATOR GE GSS25SGPCSS "Installed new heater and thermostat, unit is working properly."
Brad A.
REFRIGERATOR KENMORE 795.732693 Found compressor locked up. Parts are no longer available to repair unit.
Brad A.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Found no ice being made, found water line frozen, installed new water line with tape, unit checks ok.; used 1 5303918860 (FILL TUBE) from stock"
Brad A.
WASHER FRIGIDAIRE FFLE3911QW0 "Found drain pump not turning with proper voltage applied, ordered new drain pump. Located in the kitchen, manufactured 5/2016; ordrng 1 5304515673 (DRAIN PUMP)"
Brad A.
WASHER MAYTAG MVWB835DC3 Found unit has miscommunication between control and user interface. Needs control and user interface. Called Chuck at Rent a center. They don’t want to repair the unit.
Brad A.
REFRIGERATOR SAMSUNG RS25H5000BC/AA "Installed new control board, unit is cooling properly. Checks ok."
Brad A.
RANGE ROPER ADB1100AWW3 "Called AHS, Talked to delphine, explained that the model number is not readable, the four burners are bent, but do work, the drip pans cause flare ups due to grease build up. Left front burner socket is melted and not seated properly.Authorization for the service call 106dmbm"
Tim R.
DISHWASHER MAYTAG MDB4949SDM3 Checked unit over found that the drain pump had glass down inside of it. Installed new pump unit still wouldn’t drain. Found blockage in drain line. Needs drain line cleaned. Instructed-customer on issues.; used 1 W10348269 (DRAIN PUMP) from stock
Tim R.
RANGE HOTPOINT RB525GV2WH Replaced shorted heater. Checks ok; pckd up 1 WB44X5082 (bake unit 208v l.o.)
Tim R.
WASHER KENMORE 796.4126261 Checked unit over found that the there was a screw suck down in the drum that had ripped the sheets. Removed screw and reprogrammed unit. Checks ok.
Tim R.
MICROWAVE SAMSUNG SMH9151B/XAA "Replaced control, magnetron and touchpad. Checks ok"
Tim R.
REFRIGERATOR LG LFXS24566S Replaced icemaker. Checks ok; pckd up 1 AEQ73110210 (ICEMAKER )
Tim R.
REFRIGERATOR SAMSUNG RF4287HABP/XAA Checked unit over found that the unit was leaking from the water housing. Needs new housing customer to decide on repair.
Tim R.
DISHWASHER LG LDF7561ST Checked unit over found broken drain pump and wasn’t draining out. Needs new drain pump. No repair
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Replaced spray arm. Checks ok; pckd up 1 5304517203 (SPRAY ARM )
Tim R.
DISHWASHER GE GSD1200T02 "Checked unit over found that the unit had a dirty screen on the inlet valve allowing rusty water into the dishwasher and not filling with proper amount of water, cleaned screen and instructed customer to run cleaning tablets through unit to help with build up in machine."
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2615TE2 Billing only- fixed wire that came off solenoid to dispenser.Customer had bucket installed wrong so unit wouldn’t dispenser cubed ice.
Tim R.
WASHER MAYTAG MVWC425BW1 "Checked unit over found unit sounds like airplane taking off in spin and leaking needs tub assembly and gearcase. Not worth repairing due to cost. 5 years old in laundry room; rqstng P&A on 1 W10324648 (tub-outer) and 1 W10521298 (spin basket) and 1 W11035747 (gearcase), states that autho needed"
Tim R.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Replaced main control still getting an 84 c error code which indicates a locked up compressor. Needs new compressor dye drier. ; ordrng 1 MKV190CL2B/E01 (COMPRESSOR)
Steve M.
REFRIGERATOR SAMSUNG RF23HCEDBWW/AA Installed and took pictures of parts updates.
Steve M.
WASHER GE GTW330ASK1WW Unit has lots of overflow error codes and off balance code. Found obstruction in pressure hose. Cleared problem. If washer acts up agai a main control will need to be ordered.1.5 yrs old in laundry room
Steve M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed parts listed dishwasher is operating properly
Steve M.
REFRIGERATOR GE GSL25JFPABS Installed new board and selector switch unit operating ok
Steve M.
WASHER WHIRLPOOL WTW7040DW0 Shana @ Lowe’s Michael @ sad the unit is an economical for repair. Washer needed a new consul and gear cased with clutch stator and rotor
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Refrigerator side is freezing and froze and busted the water filter due to faulty damper assembly; ordrd 1 242303001 (DAMPER)
Steve M.
REFRIGERATOR GE GSHF5KGXBCWW Installed new display and icemaker.
Steve G.
ICEMAKER SAMSUNG RF28HFEDTSR/AA 03 "Install new main board, icemaker, clips, and drain heater tube cycled unit test OK."
Steve G.
REFRIGERATOR GE GSS22IFRECC Found that the condenser fan motor bearing was out. Installed new fan motor . Cycled unit. Customer did have the unit out in the middle of the floor on hardwood floors. Tech did not move the unit at all. Unit is in the kitchen and approx 16 years old . ; pckd up 1 WR60X10220 (condensor)
Steve G.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA 03 "Install new main board, install new refrigerator section evaporator back wall with evaporator motor and temp sensor in the refrigerator cycled unit test OK"
Steve G.
DISHWASHER FRIGIDAIRE LFID2426TF2D "Customer states that the unit is not drying the dishes. Did notice that the jet dry was out, tech filled up the dispenser and put the unit into diag. and ran thru. When the test was done tech did show the customer the the heater was working by dropping water drops on the heater and the customer did see that the unit was heating. Tech did give customer helpful tip as well."
Steve G.
WASHER MAYTAG MVWB850YW1 "Customer states that the she walked into the laundry room and step in water near the washer. Customer did start a load , inspect under the unit and did not see any water or noticed any water in the base of the unit. Cycled unit several time. Could not get the unit to leak or create the leak."
Steve G.
DRYER SAMSUNG DV42H200EP/A3 03 Customer states that the unit is not heating. Installed new heater cycled unit test ok. Did adv customer to clean out house vent. Did show her a picture of the vent on the house. ; pckd up 1 DC97-14486A (HEATER)
Steve G.
WASHER MAYTAG MVWC565FW1 Customers board is out. ; ordrd 1 W11162438 (cntrl-elec)
Steve G.
REFRIGERATOR SAMSUNG RF260BEAEWW/AA Customer states that the unit is not making ice. Tech did hit reset button and ;unit did cycle.. tech wanted the customer to call tech back and see it it would cycle ... customer did call tech back and unit did not cycle. need to order main board. ; ordrng 1 1111 (MAIN BOARD. )
Steve G.
RANGE WHIRLPOOL WFE515S0ES0 Customer states that the display is out. F9E0 then unit started to buzz and then display out. ; ordrd 1 W11122543 (cntrl-elec)
Steve G.
DRYER WHIRLPOOL WED5300VW0 WPWP8566184Last time out customer stated that units not drying a timer is not advancing technician advise the customer that the house that needs to be cleaned out before we start throwing parts at the dryer customer they clean the house that out and got three large bags of lint out the timer is still not advancing Tech pre-order part scheduled for FridaySpoke to Deanna at HBW. Got autho 461943348623; pckd up 1 WPWP8566184 (TIMER)
Steve G.
RANGE SAMSUNG NE59J7630SS/AA Customer states the hot surface light is staying on Tech ordering front left burner where the initial stress heat fracture crack started; ordrng 1 1111 (FRONT LEFT BURNER)
Shawn H.
WASHER WHIRLPOOL GHW9150PW0 "Upon arrival found spin basket sagging in tub. Spider flange broke free and basket dragged against tub. Unit will need basket, front and back tubs, and flange. Parts are NLA. No repair possible."
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA "Thawed ice, installed fill tube, and insulated around tube. All ok no more noise."
Shawn H.
DRYER - GAS FRIGIDAIRE n/a Unit has extensive damage and is not repairable. Fire appears to have started near the motor/blower area. Does not appear to be caused by the gas supply system. Blower housing is completely melted away. Wiring harness from motor to timer is melted. Customer stated that they had cleaned the exhaust duct within the past 6 months. Does not appear to be a lint fire either. Motor may have shorted causing fire.
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869LF4 "Upon arrival found unit showing SY EF code. Checked and found voltage to fan but no movement. Installed new fan from stock and ran to test. All ok. Unit also has frost build up around the ice maker. Unit needs air handler kit. Please reschedule for air handler kit for Friday 1st call. ; ordrng 1 5303918784 (air handler housin), used 1 241509402 (MOTOR) from stock"
Shawn H.
DRYER GE DWSR483EG8WW Unit is 10 years old in laundry room. Shaft for timer is stripped and knob is split. Unit heats fine. Unit needs timer and knob. Authorization #502JNMM; rqstng P&A on 1 WE04X20089 (timer) and 1 WE1M654 (knob)
Shawn H.
DRYER - ELECTRIC GE GTX22EASK0WW Upon arrival found unit getting voltage to motor but no movement. Found start winding shorted open. Unit needs motor and blower wheel. Unit is under warranty from GE still. Aaron’s is faxing POP to us. ; ordrng 1 WE16X23857 (blower wheel) and 1 WE17X23856 (motor and pulley asm)
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHT2131QF0 Upon arrival found ice maker stuck mid cycle. Removed ice maker and found motor locked up. Unit needs ice maker. ; ordrng 1 5303918277 (ice maker)
Shaun S.
OVEN MAYTAG MER5550AAA "Upon arrival found that unit was giving a F3 error code, tech contacted tech support and found error is for a bad oven probe, tech went and picked up part and then reinstalled, ran and checked out, unit checks okEstimate was approved by Jackie over phone ; pckd up 1 12001656 (sensor,ovn)"
Shaun S.
REFRIGERATOR SAMSUNG RS265TDWP/XAA 01 "Removed and replaced freezer evap cover on unit, steamed out drain, checked out out, unit checks ok"
Shaun S.
DISHWASHER KITCHEN AID KUDS301VWH3 "Upon arrival found that unit has a broken power lead to drain pump motor, tech repaired wiring on unit, ran and checked out, unit checks ok"
Shaun S.
RANGE - ELECTRIC FRIGIDAIRE LGEF3046TFH "Removed and replaced eoc and over lay on unit, ch cos out ok"
Shaun S.
WASHER GE GTWN4250D0WS "Upon arrival found that unit has a bad main board on unit, will not preform setting u have it on, gave cust est for repair, declines repairs at this time"
Kevin S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Replaced terminal block, unit checks ok."
Kevin S.
MICROWAVE FRIGIDAIRE FGMV176NTF "Door hinge is not bent, made sure customer grabs handle towards the middle and not below. Called techline for suggestions, he said it was ok to use some dielectic grease on hooks and latch. I purchased a small packet and spread some on with cotton swab. Unit is now easier to open and close, customer seems happy about it. Left remaining grease with customer to use in future, showed her how to apply. Unit checks ok."
Kevin S.
WASHER HOTPOINT HTW240ASK4WS "Customer complaint of clothes sometimes end up in a ball. Had customer add some clothes and show me what settings to use. Explained some laundry tips to customer. Customer using too much soap. Put unit into a normal, medium with warm water. Found unit not filling properly, removed hoses and checked water flow and screens. Removed some debris, still had issue. Replaced water valve assembly with truck stock. Unit now checks ok. See sticky note.; used 1 WH13X26534(TSDN) (WATER VALVE) from stock"
Kevin S.
DRYER LG DLE3500W "Replaced parts, but noted the main problem still resorts back to lint screen, cause the 2nd screen customer was mailed from LG is not in tolerance. I took the new lint screen and placed in the housing and the part fit just perfect. Unit is tumbling and heating ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Upon arrival installed correct ice maker kit part #IMK0028A tested and cycled IM checked ok. Also per bulletin RF1902 replaced and taped Upper IM fill tub in unit; used 1 5303918860 (FILL TUBE) from stock"
Kevin S.
RANGE SAMSUNG NE59M4320SS/AA "Unit hot surface light stays on all the time. According to samsung stg app to check resistance readings of each burner infinite switch for either infinite or 0 ohms. Checked each infinite switch as i could. Ordering one single and one dual infinite switch and indicator lamp.; rqstng P&A on 1 DG44-01005B (INFINITE SWITCH) and 1 DG44-01006B (INFINITE SWITCH DUAL) and 1 DG64-00131A (INDICATOR LAMP)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFU21M7HWQ Wiring harness has a loose connection reconnected
Kevin M.
FREEZER FRIGIDAIRE LFFH20F3QWG Installed new dye drier and recharged system
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Installed new icemaker and reboot system; used 1 5303918860 (FILL TUBE) from stock
Kevin M.
REFRIGERATOR KENMORE 59678586801 Found bad relay on the compressor replaced and checks ok; used 1 w10128791 (RELAY) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Installed new fill tube and rebooted system; pckd up 1 5303918860 (TUBE)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Checked unit all over didn’t find any leaks at all in the unit and drain pan looks good called AHS-Tamara-133TJWL
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed parts & took pictures as I went per IMk bulletin and checks ok; used 1 DA82-02367A (Y CLIP), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (IMK) from stock"
Kevin M.
REFRIG/SIDE-BY-S KENMORE 79571089015 Error code ice room fan needs fan assy; ordrng 1 AEB73944701 (FAN ASSY)
Brad A.
REFRIG/SIDE-BY-S FRIGIDAIRE FFHS2611LBRA "Found bottom of freezer frozen and leaking, cleared ice away and cleaned drain hole. Unit checks ok."
Brad A.
DRYER KENMORE 110.649623 "Found door switch not closing properly, installed new switch, unit checks ok.; used 1 3406107 (SWITCH) from stock"
Brad A.
REFRIGERATOR SAMSUNG RF263BEAESG/AA 6839577-00 complete
Brad A.
DISHWASHER FRIGIDAIRE FFCD2413US0A "Installed new latch, user interface, board, and wire harness. Unit is working properly. Checks ok."
Brad A.
REFRIGERATOR SAMSUNG XXXXX "Installed new filter housing, unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Found door alarm will not sound with doors open. Reed switch on right door not seated properly to close when door closes. Adjusted switch to proper position. Unit checks ok.
Brad A.
REFRIG/SIDE-BY-S FRIGIDAIRE FFHB2740PP5A "Found wire harness not seating properly, ordered new harness. Ordered fan (pw); ordrng 1 242095804 (harness-wiring) and 1 5304493604.(PW) (fan & gasket kit)"
Tim R.
REFRIGERATOR MAYTAG M9BXXGMYW00 "Checked unit over found that the compressor was running, condenser fan was running and evaporator fan. Unit has a very minimal frost pattern on the evaporator. Needs evaporator and compressor. No repair due to cost."
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Replaced icemaker due to short in motor and unit leaking. Checks ok; pckd up 1 DA97-15217D (ICEMAKER )
Tim R.
WASHER WHIRLPOOL LSR8133HQ0 "Checked unit over ran on small, medium and super unit filled and stopped at each one didn’t leak or overfill. Put unit into wash and it agitated and washed fine. Spun unit and it sounded good and drained fine. Adjusted drain tub so unit wouldn’t continuously fill. Checks ok."
Tim R.
DRYER SAMSUNG DV431AEW/XAA Replaced belt and greased rollers and idlers. Checks ok; used 1 6602-001655 (DRYER BELT) from stock
Tim R.
REFRIG/SIDE-BY-S SAMSUNG RS265TDBP Cleared froze ice around fan and cleared drain. Installed heater wire. Checks ok
Tim R.
REFRIGERATOR MAYTAG MFF2558VEW2 Replaced icemaker due to leaking. Checks ok; pckd up 1 D7824706Q (ice maker)
Tim R.
DRYER - ELECTRIC MAYTAG LDE8414ACM Replaced belt. Checks ok; pckd up 1 Y312959 (belt)
Tim R.
COOKTOP GE JBP26B0H2BB No issues customer couldn’t install burners. Installed burners for her
Tim R.
DISHWASHER GE GSD3200J00BB Checked unit over found that the unit was working fine but customer said water was backed up in the dishwasher. Fixed drain line because water from kitchen was back feeding into dishwasher.
Tim R.
REFRIGERATOR GE PTS22LHSCRWW "Checked unit over found that the unit needs a new door and door seal due to allowing warm air in the the refrigerator. AHS to supply the parts because it’s showing that the door is no longer available. Please submit to AHS for them to supply parts.; rqstng P&A on 1 WR24X10076 (gasket ltm fz door) and 1 WR78X11260(NLA) (door foam asm fz wh), states that autho needed"
Tim R.
DISHWASHER KITCHENAID KDPE334GBS0 Checked unit over found that the heater wire had come off the heater. Reinstalled wire. Checks ok
Tim R.
WASHER LG WT7800CW Checked unit over found that the washer was dragging. On stator and rotor. Also needs a new agitator plate due to noise.; ordrng 1 ##### (ROTOR) and 1 ##### (STATOR) and 1 ##### (AGITATOR PLATE)
Steve M.
REFRIGERATOR FRIGIDAIRE FRT18IL6DMD Unit is not cooling properly. Found unit with a low charge. No frost pattern. Evap liquid line huge frost problem. Oil stains on liner. Evap cost 344 plus labor. Customer declined repair.
Steve M.
REFRIGERATOR LG LFX21960ST Unit leaking water. Found split water line to water filter. Removed split section of hose and replaced coupler10 yrs old in kitchen. ; used 1 PM0408W (5/16" X 5/16" COUPLER) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FPHF2399MF5 Unit has severe rust and ice all accumulation on backside exterior of fridge. Called Frigidaire techline. Unit non repairable. Spoke to John. File #83033938
Steve M.
REFRIG/SIDE-BY-S FRIGIDAIRE FFHS2611PFCA FF section not cooling due to bad damper assembly. RR damper assembly. Unit cooling properly ; used 1 242303001 (DAMPER) from stock
Steve M.
WASHER KENMORE 110.8289113 UNIT IS LEAKING FROM Plastic OUTTER tub badly. Agitator dawgs are worn out. 3 hrs labor for seal tub and agitator replacement. Customer declined repair.
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Unit is not cooling. Compressor is running. Unit has zero frost on evap. Need dye drier installed. Transfer to A15 ; ordrng 1 XXX (DYE DRIER)
Steve M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Unit Icemaker not working. Water fill tube frozen. Customer complaint of unit freezing in FF area. Plastic food product again temp sensor right hand side cause unit to run excessive freezing fill tube. Applied additional gasket to fill tube. Unit operating properly.; used 1 5303918784 (AIR HANDLER) from stock
Steve G.
RANGE FRIGIDAIRE LFEF3054TFG "Customer states that when he bakes the breaker trips, but when he uses the top it does stay on. Check power to the unit and check good. Customer did ;just install new outlet and cord think that was the problem.cycled unit with just bake and with broil, unit did not trip. Did test with all burners on and unit did not blow. Possible house issue, did not see any; shorted wires or burnt wires. Did several cycles. Did notice that the customers breaker was warmer then the others."
Steve G.
RANGE SAMSUNG NE59J7630SS/AA Install new glass stop advise customer to clean the glass top cycled burners that’s OK
Steve G.
RANGE ELECTROLUX EI30IF40LSB Install new oven sensor installed new control due to unit that cycling cycled unit test OK
Steve G.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Customer states last week the ice bin was empty and the customer was not able to move the arm up or down. Possible the ice maker had ice caught between the fingers. Time of service call the ice bin was full. Cycled;.
Steve G.
WASHER MAYTAG MHW3505FW1 Call the warranty company advised him of the two parts that are needed per the warranty company they said go ahead with the repair tech did order parts. Text the customer advised him of the timeframe when he would be at their home to repair the washer customer text the technician back and stated that the unit got exchanged need to billout for trip charge diagnostic
Steve G.
DISHWASHER GE GDT625PSJ0SS Customer states that the unit is not washing. Cycled unit and after pre-wash the unit would not cycled. ; ordrng 1 GEWD21X21916 (;CONTROL BOARD) and 1 WD19X25180 (DRAIN PUMP)
Steve G.
REFRIGERATOR SAMSUNG RFSSKREDBSR/AA 05 Install new icemaker upgrade kit cycled unit test OK
Shawn H.
DRYER SAMSUNG DV42H5200EF/A3 Upon arrival customer states that since previous repair unit won’t dry on automatic settings but does on timed. Checked moisture bar and it shows open. Removed front panel and found loose connection at moisture bar. Re-secured and ran to test. Moisture bar works as it should. In automatic setting on high unit gets to 165 degrees at the rear of the machine. Unit is heating fine now.
Shawn H.
REFRIGERATOR LG LMX31985ST/01 Installed all provided parts. All ok.
Shawn H.
RANGE MAYTAG MGT8885XS01 Installed all provided parts and ran to test. Ralf burner works as it should and upper oven ignites normally now. All ok.
Shawn H.
WASHER KENMORE 11092596100 "Checked unit over and found pressure switch not sensing water level properly. Unit also has a large leak and does not agitate with clothes in unit. Leak is from tub seal. Unit will need clutch, gearcase assembly, and pressure switch. Customer does not wish to repair due to age and cost. Machine is 24 years old."
Shawn H.
REFRIGERATOR AMANA TX21VW Opened door gasket and found it torn at the corner. Need to reorder gasket. Installed ice maker and valve. Ran to test. All ok. ; ordrng 1 1255011Q (GASKET(PW))
Shawn H.
REFRIGERATOR SAMSUNG RF4287HABP/XAA Installed new ice maker and cycled to test. All ok. Unit cycled fine. Advised customer bucket would be full in 24 hours and to dispose of first batch.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Checked unit and found crush mechanism in ice bucket broken. Unit needs ice bucket. ; ordrng 1 241860803 (ice container asm)
Shawn H.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Checked unit over and found ice maker not sending proper voltage to fill valve. Removed ice maker to inspect and found corrosion on harness, and corrosion at valve. Unit needs ice maker, harness, and water valve. ; ordrng 1 4317943 (icemaker only) and 1 WPW10279909 (valve-inlt) and 1 WPW10487766 (harns-wire)"
Shawn H.
DRYER SAMSUNG DVE50M7450W/A3 Upon arrival customer states that on auto setting unit will count down time then reset to beginning of cycle on its own. Checked unit over for loose or shorted connections. None found. No error codes found. Moisture sensor is good. Unit will need main control and u/I. ; ordrng 1 DC92-01624M (U/I) and 1 DC92-01729P (PCB)
Shaun S.
MICROWAVE MAYTAG MMV5208WB-1 "Remove and replaced mag tube and diode on unit, ran and checked out, unit checks ok"
Shaun S.
OVEN SAMSUNG NE594R0ABSR/AA Upon arrival found that only broil element is functioning on oven due to a bad bake element ; rqstng P&A on 1 BAKEELEMENT
Shaun S.
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Upon arrival found that unit only giving water due to bad disp assm, gave customer price of $274.47 just for disp, declines repair at this time"
Shaun S.
REFRIGERATOR FRIGIDAIRE FDBN2750SS4 Upon arrival found that damper motor not working correctly and tower will meet changed with new seals ; ordrng 1 DAMPERASSM and 1 TOWERWITHSEALS
Shaun S.
RANGE FRIGIDAIRE FFES3005LWA "Upon arrival found that unit left rear burner block had fallen out of place not making contact with burner, tech repaired burner but unit has a bad eoc oven not functioning; ordrng 1 316220722 (overlay,clock (wht)) and 1 318185352 (clock/timer)"
Kevin S.
RANGE SAMSUNG NE59J7630SS "Changed out main control. Placed cookie sheet in middle of rack. Unit set to 350F bake. Unit preheated by signal in about 10mins. Took temp reading off cookie sheet at that time around 363F. Continued to let unit cycle for another 10 mins, took another reading at 372F. Continued to monitor temp readings a bit high. Proceeded to calibrate per samsung bulletin and decreased by 20 degrees. Let oven cycle again and took temp readings now spot on for cookie sheet. Proceeded to 400F unit checks ok, no run away heat. Collected check from customers mother."
Kevin S.
DRYER SAMSUNG DV42H5000EW/A3 "Found heating element open, this makes truck stock part number 2 today. Definitely make sure to have order 2 of these for today. Replaced, element tested on time and high heat. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Kevin S.
WASHER GE GTW485ASJ3WS "Put unit into diagnostics, found unit failed lid lock test, which would also fail spin test. Do not have any TS. Ordering new lid lock.; ordrng 1 WH01X27954 (lid lock quick release)"
Kevin S.
DRYER SAMSUNG DV45H7000EW/A2 "Tested heating element, found open, replaced with truck stock. Unit is heating and venting ok.; used 1 DC97-14486A (ELEMENT) from stock"
Kevin S.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Upon arrival found out not only is unit not making ice but is not cooling properly in freezer or frig. Noticed ice and frost buildup in freezer section around bottom icemaker and evap cover. Possibly from leaving door open? Unit has been randomly beeping according to past couple of weeks. While inspecting, noticed seemed unit just shut off for a few then back on. Temps in freezer around 18F and 53F in frig. Checked Service matters, pulled up bulletin W11033419D and read through various issues and changes. First off in service mode test 128 found control not up to the 7.0.0 revision or newer. Will need to order new Main control. Next, upon having to remove frig evap cover and check thermistor, ordering as assembly. As for freezer drawer railing checked per bulletin unit needs updated with latest design revision. Customer has spare frig and freezer in garage. Will look to transfer food as needed, told customer upon coming back out to have unit unplugg
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA Unit needs leak kit def drain is plugged up cleaned out and installed part; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
RESIDENTIAL REFR FRIGIDAIRE FFFC20M4TW Installed new thermostat and Text
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA No power coming out of the brds but getting power to brds; ordrng 1 INVERTERBRD (INVERTER BRD) and 1 MAINBRD (MAIN BRD)
Kevin M.
REFRIGERATOR MAYTAG MFX2676FRZ00 Called whirlpool-Rob-file # 7725989521 non repairable leak internal-called Lowe’s -Tammy-cust should hear from Lowe’s within 2 business days
Kevin M.
REFRIGERATOR MAYTAG MFI2269VEM6 No power coming out of main brd; ordrng 1 WPW10310240 (cntrl-elec)
Brad A.
DISHWASHER BOSCH SHE863WF5N/01 "Installed new drain pump, unit is draining properly. Checks ok."
Brad A.
RANGE FRIGIDAIRE RGC32BAL "Found thermostat connection loose, not making good contact. Secured the connection, unit is cycling properly. Checks ok."
Brad A.
DRYER FRIGIDAIRE AEQ8000FE0 "Found heating element open. Ordered new element.Called AHS for authorization, (199sshl) for 199.63; ordrng 1 131553900 (HEATER)"
Brad A.
DISHWASHER FRIGIDAIRE FFID2426TD0A "Found drain pump not turning with proper voltage applied, installed new drain pump. Unit checks ok.; used 1 A00126401 (DRAIN PUMP) from stock"
Brad A.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA "Found ff back wall frozen, needs new ff evaporator cover, heater, defrost sensor. Found icemaker freezing up. Needs icemaker, and bracket and y clips. Located in the kitchen, manufactured 2/2016; rqstng P&A on 1 BRACKETANDCLIPS (DA82-02367A) and 1 ICEMAKER (DA97-15217D) and 1 UNKNOWN (FF EVAPORATOR COVER ) and 1 UNKNOWN (FF HEATER) and 1 UNKNOWN (DEFROST SENSOR) and 1 UNKNOWN (MAIN CONTROL BOARD)"
Brad A.
WASHER WHIRLPOOL WTW8040DW4 "Found lid coming apart at the hinge, ordered new lid. Located in the laundry room. Manufactured 1/2018; rqstng P&A on 1 W11101059 (LID)"
Brad A.
WASHER WHIRLPOOL GHW9150PW0 "unit is stacked, second man needed for service, found unit will not go into diagnostic mode, giving f02 error code, needs pressure switch and microcomputer. Located in the bedroom, manufactured 2004second man needed to unstack.; rqstng P&A on 1 WP8182695 (MICRO COMPUTER) and 1 WPW10514214 (PRESSURE SWITCH)"
Tim R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced shelf glass. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB2642LP9 Replaced heater and thermostats. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FGHD2433KF1 Checked unit over found that the drain pump wasn’t draining all of the way. Replaced the drain pump. I had to completely removed dishwasher to install drain pump due to cabinet and flooring. Reinstalled and adjusted drain tube. Checks ok; used 1 A00126401 (DRAIN PUMP) from stock
Tim R.
WASHER LG NO MODEL—- Checked unit over found that the unit was giving and LE error code and wouldn’t run through the cycle. Found water in tub put unit into drain and it drained the water out and spun out fine. Bearings sounded fine and spun up good. Customer has overloaded the washer and caused unit to give LE error. Reprogrammed and instructed customer on loading and usage. Tested unit by running quick cycle with towels in it and it worked good also tested spin. Checks ok
Tim R.
COOKTOP BOSCH NET9652UC Checked unit over found that the unit needs a new main control. No repair due to cost of the repair.
Tim R.
WASHER WHIRLPOOL LSW9520LQ0 Replaced broken lid switch. Checks ok; used 1 3949247V (LID SWITCH) from stock
Tim R.
DISHWASHER BOSCH SHX5AV55UC/22 Checked unit over found that the drain pump was plugged up and also the drain line. Cleared drain pump and drain line. Checks ok. Called and left a message for Neal and sent a texts letting him know what was going on and for him to call me.
Tim R.
DRYER SAMSUNG DV40J300EW/A2 Checked unit over found shorted heater. Replaced heater checks ok; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FRT18IL6JB7 Checked unit over found frozen drain and leaking water. Cleared fro%3rd; drain and patched freezer linear. Installed heater wire. Checks ok
Tim R.
DISHWASHER AMANA ADB1400AGW1 Checked unit over found that the unit had a bad connection on door latch and wasn’t registering that the door was closed. Fixed connection. Checks ok
Tim R.
DISHWASHER KITCHENAID KDTM704EBS0 "Checked unit over found that the was water under the dishwasher which looked like it had been coming from the seal around that base of the motor. Looks like the tub assembly is warped and motor isn’t setting down inside flush causing it to leak. Needs tub and motor. Additional labor due to being a tub job.; rqstng P&A on 1 W10681499 (tub-dishwr) and 1 W10861526 (pump&motor), states that autho needed"
Tim R.
DRYER MAYTAG MEDC215EW1 "Replaced shorted heater and thermal fuse. Checks ok; ordrng 1 279838(DO) (element,heater), used 1 3392519 (FUSE) from stock"
Tim R.
MICROWAVE SAMSUNG ME18H704SFS Replaced sensor. Checks ok Authorization GQH435
Tim R.
DRYER - ELECTRIC MAYTAG LDE8414ACM Needs dryer belt due to not spinning. Customer talking to wife
Tim R.
DISHWASHER KITCHENAID KDTE254ESS1 Checked unit over found shorted wash motor. Needs new motor due to poor circulation. Customer to think about repair.
Tim R.
HOME LAUNDRY ELE SAMSUNG ELECTRON WF42H5200AWA2 "Checked unit over found that the noise was coming from front right adjusted feet and noise went away. Checks,ok."
Tim R.
DRYER KENMORE 110.850884 Cleared mice from vent and checks for any nests. Replaced venting. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE LGID2478SF0A "Check unit over found unit has error code for fault pressure switch. Cleared code, reprogrammed and tested unit checks ok. Will needs pressure switch if it continues to act up."
Tim R.
REFRIG/SIDE-BY-S SAMSUNG RF28HFEDBSG/AA Replaced ice maker and cleared frozen waterline. Checks ok; used 1 DA97-15217B (ICE MAKER) from stock
Tim R.
REFRIGERATOR GE TBX18JABKRWW Replaced thermostat checks ok
Tim R.
REFRIGERATOR SAMSUNG RF31FMESBSR/AA Replaced icemaker and cleared ice build up. Checks ok; used 1 DA97-15217D (IMK) from stock
Tim R.
OVEN FRIGIDAIRE PLCS389DCB Checked unit over found that the lock was out of position. Reset and reprogrammed control so lock would be in correct position. Checks ok.
Tim R.
WASHER AMANA NTW4605EW0 no longer servicing unit. Let BMS know this also they said they said they were only covering service charge but nothing else’s
Tim R.
DRYER MAYTAG MEDE6CTBW2 Arrived and customer said the breaker had kicked off and that why it wasn’t working. It’s working fine now. Billing for trip charge. Let Aaron’s know what happen
Tim R.
REFRIGERATOR KITCHEN AID KTRS22ELXHO1 Replaced shorted icemaker. Checks ok; used 1 1129316 (ICE MAKER) from stock
Tim R.
REFRIGERATOR GENERAL ELECTRIC GFE29HMEEES Replaced checked unit over found that the fan wasn’t running full speed causing refrigerator not to cool properly. Replaced fan checks ok cleared frost build up.
Tim R.
RANGE SAMSUNG NE59J7630SG/AA Replaced main control. Checks ok
Tim R.
DISHWASHER GE GLD2800V00WW Reset control and cleared error codes tested unit. Checks ok. If continues to act up will need control.
Tim R.
DISHWASHER GE GDT655SMJ2ES Replaced gasket and cover. Checks ok.
Tim R.
WASHER WHIRLPOOL WFW95HEDW0 Checked unit over and found that unit was giving F3E1 area code talked with whirlpool MA suggested to replace the main control and the pressure switch. Customer does not want to do repair.
Tim R.
OVEN WHIRLPOOL WFE361LVB0 Checked unit over found that the 7nit wasn’t going into self clean. Found bad connection on control giving F5 error. Fixed connection. Checks ok
Tim R.
DISHWASHER BOSCH SHP878WD6N/11 Checked unit over found that unit was leaking from around the right side of the door. Adjusted door seal. Checks ok
Tim R.
REFRIGERATOR KITCHEN AID KSSS48QMX02 Replaced auger motor and dispenser kit. Checks ok
Tim R.
MICROWAVE SAMSUNG SMH9151B/XAA "Checked unit over found that the control was shorted out and wouldn’t do anything. Unit stopped heating a few days before unit stopped working completely. Needs magnetron and control. Unit 10 years old in kitchen. Not worth repairing due to cost.; rqstng P&A on 1 DE94-01807L (CONTROL BOX) and 1 OM75P-21-ESGN (magnetron), states that autho needed"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Unit is not making ice. Cannot cycle icemaker. Motor is bad. Replaced icemaker. Unit now operating properly.3.5 yrs old in kitchen; used 1 241798231 (
Steve M.
DRYER KENMORE 110.676526 Unit won’t start. Found open thermal fuse. Replaced fuse runs ok now10-15 yrs old in basement ; used 1 3392519 (FUSE) from stock
Steve M.
DISHWASHER FRIGIDAIRE FDB2000RFS1 Unit not washing properly... gasket was loose on upper rack wash arm manifold. Reposition the gasket unit operating properly.10 yrs old in kitchen
Steve M.
DISHWASHER SAMSUNG DW80M2020US/AA Unit leaking water. Normal light flashing. Found loose hose clamp on water fill tube. Secured tubing. Unit running ok.
Steve M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Top rack will not stay in the dishwasher. Need two rack supports and track stops2 yrs old in kitchen ; ordrd 1 W10712395 (RACK SUPPORT) and 2 WPW10508950 (RACK STOP)s
Steve M.
REFRIGERATOR GE GSL25JFPABS Unit not cooling. Need main board and selector . Comp not getting power. Comp tests good 10 yrs old in kitchenOnce job is approved let tech know to order through marcone ; rqstng P&A on 1 WR55X10150 (SELECTOR (MARCONE)) and 1 WR55X10942P (MAIN CONTROL (MARCONE CR))
Steve M.
RANGE SAMSUNG FE710DRS/XAA Installed new fan motors nuts and blades. Unit running properly.
Steve M.
REFRIGERATOR KITCHENAID KSRI25FNWH00 Ice bucket freezing up. Found flapper i;dispenser not sealing. Installed new flapper. Adjusted temp is ff side. Unit is 15 yrs old in kitchen.; used 1 W10823377 (ICE DOOR KIT) from stock