Service History 91 - Authorized Service

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAM

Near Greenville, OH 45331

Kellen

Job Details: 08/17/2023

Inspected the unit and found a breach in the drain line. Repaired drain line. Ran a test cycle. All checks ok

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175TW01

Near Troy, OH 45373

Kellen

Job Details: 08/17/2023

"Inspected the unit, and found a failed timer and switch assembly. ; ordrng 1 D517562 (Timer) and 1 D513506 (Fabric selector) and 1 964P3 (Heater assembly)"

We serviced a

LG REFRIGERATOR

Model WFW9200SQ02

Near Dayton, OH 45426

Kevin

Job Details: 08/17/2023

Installed parts listed, all checked good

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Kettering, OH 45420

Kevin

Job Details: 08/17/2023

Ordering new fresh food fan assembly to be installed; ordrng 1 DA97-12609C (Ff fan assy)

We serviced a

LG REFRIGERATOR

Model LFXS26596S/10

Near Piqua, OH 45356

Ron M.

Job Details: 08/17/2023

Ran tests found ice maker not cycling on own needs ice maker; ordrng 1 AEQ73110217 (Ice maker)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF707ESS01

Near Quincy, OH 43343

Ron M.

Job Details: 08/17/2023

Ordered fan; ordrng 1 W10846539 (Ice box fan)

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Anna, OH 45302

Ron M.

Job Details: 08/17/2023

"Ran tests found control shorted out no function, ordered control unit in main kitchen and is 3 1/2 years old ; ordrng 1 WD21X32163 (Control)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Maineville, OH 45039

Shawn H

Job Details: 08/17/2023

"Customer states that the unit will intermittently struggle to turn, doesnt fill with much water, and makes a grinding noise. Checked control for error codes. Found F0E3 overload code. None others present. Unit ran through diagnostics with no issues. Pressure sensor is reading water level. Water valves are opening fully. Inspected underside and found grease/oil leaking from the transmission assembly. The transmission is binding up under load and causing it to misread the weight of the clothes. This is also causing the noise. The unit needs the transmission assembly and agitator. ; ordrng 1 W11449841 (Transmission) and 1 W11550891 (Agitator)"

We serviced a

BOSCH DISHWASHER

Model SHEM63W52N/20

Near Covington, OH 45318

Amber

Job Details: 08/17/2023

"Inspected unit and found unit working properly. Found display flickering. Customer stated last time they had run it, it started smelling hot. I could not get dishwasher to recreate smell. Ordering part. ; rqstng P&A on 1 11012411 (Operating module)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model DGUS2645LF3

Near Versailles, OH 45380

Amber

Job Details: 08/17/2023

Inspected unit and found the evaporator fan making a loud noise. Found water running down from ice maker and fill tube and freezing. Pulled unit out and found the fill tube had calcium build up and was leaking. Ordering parts. ; ordrng 1 241796405 (Fill tube) and 1 218976409 (Water line)

We serviced a

GE DISHWASHER

Model GDT645SYN2FS

Near Versailles, OH 45380

Amber

Job Details: 08/17/2023

Inspected unit and found unit completely dead. Attempted to reset control by flipping unit off then back on after about 30 seconds. Unit still did not respond. Unit was getting voltage to the control but not out of the control board. Informed customer that unit definitely needs control board but might also need user interface as well but I wouldnt know until we change the control. Customer understand and wants to move forward with the repair. Ordering parts. ; ordrng 1 WD21X27998 (Control board)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Versailles, OH 45380

Amber

Job Details: 08/17/2023

Inspected unit and found the unit working properly but when going into a spin made a loud screeching noise. Ordering parts. ; ordrng 1 W11239857 (Belt) and 1 W10721967 (Splutch kit)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QW0

Near Ansonia, OH 45303

Amber

Job Details: 08/17/2023

Installed new parts. All checks ok ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Greenville, OH 45331

Amber

Job Details: 08/17/2023

Installed parts listed, all checked good

We serviced a

WHIRLPOOL RANGE

Model WOD51ES4EB00

Near Casstown, OH 45312

Kellen

Job Details: 08/17/2023

Part sent was stainless. Part needed is black. Re-ordering.; ordrng 1 W10804159 (Outer glass (black))

We serviced a

WHIRLPOOL RANGE

Model WFE525C0BS0

Near Dayton, OH 45406

Tim

Job Details: 08/16/2023

Replaced bad front right burner switch checks ok ; used 1 3149400 (SWITCH) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Huber Heights, OH 45424

Tim

Job Details: 08/16/2023

Checked unit over found blockage in water line. Cleared blockage. Checks ok

We serviced a

SAMSUNG DISHWASHER

Model DW80J755OUG/AS

Near Dayton, OH 45424

Tim

Job Details: 08/16/2023

Customer has decided to just replace the dishwasher.

We serviced a

SAMSUNG DRYER

Model DV60M9900V/A3

Near Dayton, OH 45414

Tim

Job Details: 08/16/2023

"Checked unit over, found that the unit had a bad temperature thermistor. Disassembled the unit and replaced temperature thermistor. Reassembled unit and tested. Checks OK; used 1 DC32-00007A (THERMISTOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6200VW0

Near Dayton, OH 45414

Tim

Job Details: 08/16/2023

Checked unit over found that the bearings were going out in the tub. Unit also throwing error code for overloading it. Unit needs new tub and bearings. No repair.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HCZ

Near Yellow Springs, OH 45387

Tim

Job Details: 08/16/2023

Installed parts listed, all checked good

We serviced a

MIDEA HOME LAUNDRY - E

Model MLV45N3BWW

Near Xenia, OH 45385

Tim

Job Details: 08/16/2023

Found the unit making a grinding noise and the unit would not spin, tightened down clutch and basket assembly. Tested unit and checks OK.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Beavercreek, OH 45430

Tim

Job Details: 08/16/2023

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AB0A

Near Wright-Patterson Air Force Base, OH 45433

Tim

Job Details: 08/16/2023

Fixed wire harness feeding motors. Checks ok

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Dayton, OH 45417

Tim

Job Details: 08/16/2023

Checked unit over found the unit had debris in the hot water line side. Cleared out debris and tested. Unit is now filling with hot water properly. Checks OK

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Mason, OH 45040

Shawn H

Job Details: 08/16/2023

"Customer states they are getting a gas odor from the vent on the outside of the house. They are not smelling any gas inside the house and it is not setting off any carbon monoxide detectors. Check control for error code. None were found. Removed front panel and found lint buildup in the machine and the blower housing. Cleared lint to make sure it was not getting hot. Customers vent is almost collapsed behind it and has lots of kinks. Customer also stated that where it goes into the basement it has lots of 90? bends. Advised customer to have the vents cleaned and possibly modified to prevent so many 90s. The odor is the buildup of lint and its getting hot. If the unit had a gas leak, they would smell inside the house not in the vent outside. Checked all gas lines for leaks with gas leak detector. No gas leaks from the unit. All OK. If problems still persists after customer has vents cleared we will need to replace the igniter."

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Middletown, OH 45044

Shawn H

Job Details: 08/16/2023

Installed new lid switch assembly and verified correct operation. All OK. Unit is functioning as it should. A staff member had mentioned a grinding noise during the wash cycle. Unable to duplicate noise. Nothing loose from previous service and unit operated quietly.

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Lebanon, OH 45036

Shawn H

Job Details: 08/16/2023

"Installed all provided parts, ran to test. Unit is operating as it should. No more leaks. All OK."

We serviced a

GE DISHWASHER

Model GDF520PGJ4BB

Near Lebanon, OH 45036

Shawn H

Job Details: 08/16/2023

Customer states that unit will not power on. Voltage to the control is correct at 123vac. Cycled power on/off. Control came on and is responsive. Unit is in need of a software update that address the dead or unresponsive control. Updated software and verified correct operation. Unit is operating as it should. All ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS282LAF2

Near Franklin, OH 45005

Shawn H

Job Details: 08/16/2023

Customer states the water line is leaking again. Leak began a few days after previous repair. Inspected water line under hinge cover and found it leaking at connections. Removed water line and replaced. Ran to test. No more water leaks. All ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WB2

Near Wright-Patterson Air Force Base, OH 45433

Tim

Job Details: 08/16/2023

Replaced door provided by maintenance checks ok

We serviced a

FRIGIDAIRE WALL OVEN

Model GCWD3067AFB

Near Dayton, OH 45415

Tim

Job Details: 08/16/2023

Removed oven and repaired wiring feeding bake element for lower oven. Adjusted oven doors and door glasses. Checks OK.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Dayton, OH 45424

Tim

Job Details: 08/16/2023

Adjusted door hinges and door. Checks ok

We serviced a

LG DRYER

Model DLE5977W

Near Woodbourne-Hyde Park, OH 45459

Sam

Job Details: 08/16/2023

"Inspected the unit and found it heating properly, the drum rotating and the motor running causing good airflow through the unit. The rear vent line was not kinked. Found poor airflow error codes for the unit and cleaned the moisture sensor bars, all other checks ok."

We serviced a

LG WASHER

Model WM2277HW

Near Woodbourne-Hyde Park, OH 45459

Sam

Job Details: 08/16/2023

"Inspected the unit and found debris in the drain pump. Cleared all checks ok."

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSG/AA 03

Near West Chester Township, OH 45069

Sam

Job Details: 08/16/2023

"Installed parts, all checks ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Miamisburg, OH 45342

Sam

Job Details: 08/16/2023

"Inspected the unit and found the freezer light out. Replaced light, all checks OK; used 1 W10695459 (MODULE) from stock"

We serviced a

HOTPOINT WASHER

Model NONE

Near Miamisburg, OH 45342

Sam

Job Details: 08/16/2023

Inspected the unit and found no model or serial number attached to the unit. Based on the design of the unit and appears to be 20 to 30 years old. Found the unit leaking from the gearcase. Called HBW and advised of the issues and no model serial tag. Recommended to replace the unit. HBW will contact the customer regarding the unit.

We serviced a

ELECTROLUX WASHER

Model ELFW7637AW1

Near South Lebanon, OH 45065

Shawn H

Job Details: 08/16/2023

Installed all provided parts and verified correct operation. Unit no longer leaks. All OK.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Lebanon, OH 45036

Shawn H

Job Details: 08/16/2023

"Customer states that unit is shaking a lot. With or without a load. Inspected the suspension and it is tight. It has no excessive rebound. Inner basket is tight. No error codes for out of balance stored. Inspected underside and found signs of overloading. The drive pulley has contacted the belt cover. Adjusted belt cover so it clears now. Calibrated the control, and ran diagnostics cycle. Unit is functioning as it should. Showed RAC manager unit running in high speed with no issues. They will advise the customer on operation and loading. I suspect overloading is causing excessive shaking."

We serviced a

SAMSUNG WASHER

Model WA45N3050AW/A4

Near Dayton, OH 45405

Sam

Job Details: 08/16/2023

Installed parts. All checks OK

We serviced a

FRIGIDAIRE FREEZER

Model FFU17F5HWU

Near Dayton, OH 45416

Kevin

Job Details: 08/16/2023

Unit needs new sealed system not economical to repair

We serviced a

DANBY BEVERAGE CENTER

Model SSBC056D2B-S

Near Tipp City, OH 45371

Kevin

Job Details: 08/16/2023

Called tech line spoke to Robert unit is non repairable due to a sealed system issue danby does not repair sealed systems per Robert

We serviced a

SAMSUNG REFRIGERATOR

Model RF266AERS/XAA

Near Dayton, OH 45424

Kevin

Job Details: 08/16/2023

Customer trying to use heat gun to seal gasket

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AW1

Near Dayton, OH 45403

Kevin

Job Details: 08/16/2023

"Replace Fan blade and motor and reset unit"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF4

Near Xenia, OH 45385

Kevin

Job Details: 08/16/2023

Installed new module and water valve and checks ok

We serviced a

SAMSUNG RANGE

Model NE59T4311SS/AA

Near Dayton, OH 45420

Sam

Job Details: 08/16/2023

Installed parts listed, all checked good

We serviced a

KITCHEN AID DISHWASHER

Model KUDS30IXPT4

Near Dayton, OH 45429

Sam

Job Details: 08/16/2023

"Inspected the unit and found no defects, all checks ok."

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Eaton, OH 45320

Kellen

Job Details: 08/16/2023

"Inspected the unit and found a failed tensioner. Support wheel. And heating element. Replaced all three with truck stock. Ran a test cycle. All checks OK; used 1 DE634A (IDLER), 1 DE486A (ELEMENT), and 1 DE16782E (DRUM ROLLER) from stock"

We serviced a

ELECTROLUX DRYER

Model EFME527UIW0

Near Lewisburg, OH 45338

Kellen

Job Details: 08/16/2023

Installed Parts. Ran a test cycle. All checks OK

We serviced a

KITCHEN AID REFRIGERATOR

Model KSSS36QTB00

Near Dayton, OH 45429

Kevin

Job Details: 08/16/2023

No leaks found at this time

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Piqua, OH 45356

Amber

Job Details: 08/16/2023

Installed new part. All checks ok.

We serviced a

HOTPOINT DRYER

Model HTX24EASK0WS

Near Bellefontaine, OH 43311

Amber

Job Details: 08/16/2023

Inspected unit and found the unit not heating at all. Took unit apart and found heating element and all thermostats testing good. When put back together I noticed the temp selector switch past regular and not on a selection. Put back on regular and unit heated up. Informed customer. All checks ok.

We serviced a

MAYTAG HOME LAUNDRY - E

Model MVW6200KW0

Near Bellefontaine, OH 43311

Amber

Job Details: 08/16/2023

Inspected unit and found unit working properly. Put unit into diagnostic mode and ran diagnostic cycle on unit. Unit finished cycle properly. Could not get unit to recreate the noise. Advised customer to use like normal and call back if noise happens again.

We serviced a

GE REFRIGERATOR

Model CVE28DP2NBS1

Near Belle Center, OH 43310

Amber

Job Details: 08/16/2023

Installed new parts. All checks ok.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Greenville, OH 45331

Kellen

Job Details: 08/16/2023

Installed parts. Ran a test cycle. All checks ok

We serviced a

SAMSUNG WASHER

Model WA51A5505AC/US

Near West Chester Township, OH 45069

Shawn H

Job Details: 08/16/2023

Unit is 2 years old. Customer states that when the unit is draining it is making a buzz/hum noise. They have a video recording of it and it sounds like the drain pump forced unit into diagnostics cycle to test. Unit ran through tests with no abnormal noises. Inspected drain pump and found nothing in the pump that could cause noise. Ran rinse/spin cycle to test. Unit filled to proper level and agitated with no abnormal noises. The longer the drain pump runs the louder it gets. Unit will need drain pump.; ordrng 1 DC97-22840A (Drai pump)

We serviced a

MAYTAG HOME LAUNDRY - E

Model MVWB865GW0

Near Liberty Township, OH 45044

Shawn H

Job Details: 08/16/2023

"Customer states that the unit wont power on and was showing F6E3 error before that. They have reset the unit by unplugging it and this helps for a few days. Ran diagnostics and found F6E3, F6E2, and F2E1 errors. These are communication and button errors. Voltage at the outlet is correct. Voltage from the main pcb to the user interface is off. User interface has corrosion on it as well. The unit needs the main pcb and user interface. ; ordrng 1 W11401710 (PCB) and 1 W11135391 (User interface)"

We serviced a

LG WASHER

Model WM3001HRA

Near Fairborn, OH 45324

Tim

Job Details: 08/16/2023

Checked unit over found the bearings are completely worn out and the stater and rotor are now dragging. Unit needs a completely new tub assembly along with a new stater and rotor and shocks. Unit is about five years old located in the kitchen.; rqstng P&A on 1 #### (Inner basket) and 1 #### (Front tub) and 1 ### (Rear tub) and 1 ### (Stator) and 1 #### (Rotor) and 4 #### (Shocks)s

We serviced a

WHIRLPOOL DRYER

Model GEW9868KQ3

Near Dayton, OH 45431

Tim

Job Details: 08/16/2023

Checked unit over found the unit had a shorted control board and shorted control panel. Unit is about 15 to 20 years old located in the laundry room. Both parts are showing no longer available.; rqstng P&A on 1 3978826(NLA) (Control panel) and 1 3980061(NLA) (Control)

We serviced a

FRIGIDAIRE RANGE

Model PLES389ECH

Near Greenville, OH 45331

Amber

Job Details: 08/16/2023

Installed new part. All checks ok.

We serviced a

GE REFRIGERATOR

Model GTS22KGNRWW

Near Greenville, OH 45331

Amber

Job Details: 08/16/2023

Installed new part. All checks ok.

We serviced a

LG MICROWAVE OVEN

Model LMV1831ST/00

Near Sidney, OH 45365

Amber

Job Details: 08/16/2023

Need to order another part. ; rqstng P&A on 1 EBR75341201 (Pcb assembly)

We serviced a

ELECTROLUX HOME LAUNDRY - E

Model ELFW7537AW

Near Bellefontaine, OH 43311

Amber

Job Details: 08/16/2023

Inspected unit and found unit locked and unplugged. Plugged unit back in and found unit giving e11 code for a pressure sensor issue. Was able to get unit unlocked and functioning. Ordering part. ; ordrng 1 5304505436 (Pressure sensor)

We serviced a

GE REFRIGERATOR

Model PVD28BYNFS

Near Hollansburg, OH 45332

Kellen

Job Details: 08/16/2023

Inspected the unit and found that the Ice maker is having a failed communication between itself and the control. And the temperatures were also warmer than normal in the icebox area. Ordering parts. ; ordrng 1 WR14X32098 (Evaporator cover) and 1 WR60X32088 (Evaporator fan) and 1 WR60X32071 (Fridge fan) and 1 WR60X31997 (Ice box fan) and 1 WR55X31990 (Control) and 1 WR30X31922 (Ice maker)

We serviced a

GE REFRIGERATOR

Model GNE25JSKPFSS

Near Dayton, OH 45459

Kevin

Job Details: 08/16/2023

Freezer handle is broke needs replaced, ordering part; ordrng 1 WR12X37485

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS02

Near Dayton, OH 45416

Kevin

Job Details: 08/16/2023

Filter housing broke ordered new housing to be installed ; ordrng 1 W11162041 (Filter housing)

We serviced a

GE REFRIGERATOR

Model PFE28KYNJFS

Near Dayton, OH 45459

Sam

Job Details: 08/16/2023

Spoke with the customer and ordering part. ; ordrng 1 WR55X30487 (Display board) and 1 WR55X23065 (Control)

We serviced a

SPEED QUEEN DRYER

Model ADE3SRGS177TW01

Near Fairborn, OH 45324

Tim

Job Details: 08/15/2023

Installed parts listed, all checked good

We serviced a

GE RANGE

Model JVX5300FJ2SS

Near Xenia, OH 45385

Tim

Job Details: 08/15/2023

Fixed plug on the control checks ok.

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WW

Near Xenia, OH 45385

Tim

Job Details: 08/15/2023

"Checked unit over, found that the back wall of the dryer was dented in and dragging against the drum. I was able to pull most of the dent out, and the noise went away. Checks ok."

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Beavercreek, OH 45430

Tim

Job Details: 08/15/2023

Customer had a tripped outlet. Dishwasher working fine.

We serviced a

KENMORE WASHER

Model 665.16522

Near Dayton, OH 45431

Tim

Job Details: 08/15/2023

Repaired wire harness at terminal block. Checks OK

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near New Carlisle, OH 45344

Shawn H

Job Details: 08/15/2023

"Installed new basket, calibrated control, and ran to test. All ok. Unit is operating as it should."

We serviced a

KENMORE DRYER

Model 110.869801

Near Dayton, OH 45402

Tim

Job Details: 08/15/2023

"Replaced belt and idler checks ok ; used 1 341241 (BELT), and 1 279640 (IDLER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW2

Near Dayton, OH 45406

Tim

Job Details: 08/15/2023

Intalled parts listed, all checked good

We serviced a

SAMSUNG DRYER

Model DVE45T3200W/A3

Near Huber Heights, OH 45424

Tim

Job Details: 08/15/2023

Reset and reprogrammed control. Tested unit checks OK

We serviced a

AMANA HOME LAUNDRY - E

Model NTW4516FW3

Near Dayton, OH 45424

Tim

Job Details: 08/15/2023

Reprogrammed control and tested unit. Checks ok

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Dayton, OH 45424

Tim

Job Details: 08/15/2023

Replaced blown fuse. Checks ok ; used 1 3392519 (FUSE) from stock

We serviced a

KENMORE REFRIGERATOR

Model 795.51313.014

Near Dayton, OH 45424

Tim

Job Details: 08/15/2023

Replaced fill tube checks ok

We serviced a

GE DISHWASHER

Model HDF310PGR3WW

Near Fairborn, OH 45324

Tim

Job Details: 08/15/2023

Adjusted door seal checks ok

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Dayton, OH 45449

Sam

Job Details: 08/15/2023

Installed part. All checks ok.

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404EBS1

Near Dayton, OH 45429

Sam

Job Details: 08/15/2023

Inspected the unit and found the garbage disposal plug still installed for the dishwasher drain line. Remove plug. All checks OK.

We serviced a

FRIGIDAIRE WASHER

Model FLCE7522AW3

Near Springfield, OH 45504

Shawn H

Job Details: 08/15/2023

"Unit is 2 years old in laundry closet. Customer states that unit is making noise when it agitates. Ran diagnostics cycle to verify noise. Noise is coming from the drive pulley. Removed belt cover and found the drive pulley loose and slipping on the splines. Removed and reinstalled drive pulley. Ran again to test. No more abnormal noises. Drive pulley became loose from a large load. Customer had ran a cycle with large rugs in it. This weighed the unit down enough to cause the pulley to contact the cover and loosen. Advised customer on load size to prevent this from happening again. Unit is operating as it should. If the problem occurs, we will need to bring out the drive pulley."

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Springfield, OH 45504

Shawn H

Job Details: 08/15/2023

"Customer states that the unit is leaving brown stains on clothes. Inspected softener cup and found a lot of excess soap build up. Removed and cleaned. Agitator has a lot of build up as well. Advised customer on amount of soap to use and cleaning of the unit. Advised them to run at least two cleaning tablets through the unit. No error codes stored in the control. Ran diagnostics to verify correct operation. Unit is operating as it should. Select deep rinse when using fabric softener. To clean the washer: Set water level to max, set cycle to bulky, set temperature to hot, and select deep rinse. Add cleaning tablet to an empty tub. Start the machine and allow it to finish the cycle. Do this every 3 months."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Springfield, OH 45504

Shawn H

Job Details: 08/15/2023

Installed new icemaker and verified correct operation. All OK.

We serviced a

GE DISHWASHER

Model GDF620HMJ6ES

Near Springfield, OH 45503

Shawn H

Job Details: 08/15/2023

"Unit is 4 years old in the kitchen. Customer states that unit is unresponsive. No lights on the control and no operation. Voltage to the unit is correct at 123vac. Disconnected power and reset the control. Unit powered on and buttons are functioning. Updated software to address unresponsive/dead control. Ran diagnostics cycle to test functions. Unit fills, washes, drains, and heats as it should. Heater is drawing 6.8 amps. No leaks. All buttons are responsive. Unit is functioning as it should. All ok."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Springfield, OH 45502

Shawn H

Job Details: 08/15/2023

Customer states that the unit is making a clicking noise in spin. Control has no error codes stored. Ran spin to test to verify noise. Sounds like the slider is dragging on the rotor. Inspected underside and found the rotor bolt loose. This is why the slider is dragging. It is not fully engaging. Removed rotor to inspect. No signs of damage to the slider or the rotor. Reinstalled the rotor and added thread lock to the bolt. Ran calibration and test. No more noise. Unit spins and agitates quietly. All ok.

We serviced a

LG DRYER

Model DLEX2801W

Near Springfield, OH 45503

Shawn H

Job Details: 08/15/2023

Unit is 14 years old in laundry room. Customer states that unit is no longer heating. Inspected unit and found the heating element shorted open and unit full of lint. Cleaned machine and installed new heater. Ran to test and unit is heating as it should. All ok.

We serviced a

GE WASHER

Model GTW330ASK2WW

Near Dayton, OH 45409

Sam

Job Details: 08/15/2023

Spoke with the customer about the issues and she is going to try a few things to resolve the issue and run the cleaning tablets.

We serviced a

GENERAL ELECTRIC RESIDENTIAL REFR

Model PVD28BYNCFS

Near Dayton, OH 45429

Sam

Job Details: 08/15/2023

"Installed parts, all checks OK."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Waynesville, OH 45068

Sam

Job Details: 08/15/2023

"Inspected the unit and found a large amount of sand buildup inside the unit and the drain pump filter had a large amount of stuff blocking the water flow. Cleared the filter and ran a test cycle, all checks OK."

We serviced a

KITCHEN AID REFRIGERATOR

Model n/a

Near Springboro, OH 45066

Sam

Job Details: 08/15/2023

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD1821MS1B

Near Germantown, OH 45327

Sam

Job Details: 08/15/2023

"Found a piece of porcelain in the drain pump, removed, all checks ok."

We serviced a

WHIRLPOOL DRYER

Model WED5500XW1

Near Miamisburg, OH 45342

Sam

Job Details: 08/15/2023

Inspected the unit and found good and hot airflow coming out of the back of the dryer. The exterior venting for the building needs to be cleaned by a professional company. Vents are partially blocked.

We serviced a

THERMADOR OVEN/MICRO

Model MB30WP/01

Near Miamisburg, OH 45342

Sam

Job Details: 08/15/2023

"Inspected the unit and found the waveguide with dark spotting. Customer has noticed the sparking when cooking bacon and sausage. Ran a cycle with bacon and smoked sausage and the waveguide would spark. Ran a cycle with a cup of water and it did not spark at all. Spoke with Thermidor techline and they said the only reason this should be sparking is if the customer has Metal inside the linear, the linear is damaged or the food product has high mineral counts. Finding none of those issues with the food product or unit. Called AIG and advised of the issues. AIG to dispatch a second opinion on the unit. Notified customer."

We serviced a

GE REFRIGERATOR

Model PFE28KYNJFS

Near Dayton, OH 45459

Sam

Job Details: 08/15/2023

"Inspected the unit and found the display board not allowing me to turn the icemaker on and off. Reset the board, Icemaker is now turning on and off. All checks ok."

We serviced a

GE REFRIGERATOR

Model PVD28BYNFS

Near Troy, OH 45373

Kellen

Job Details: 08/15/2023

Inspected the unit and found that the rail to the gears for the flex drawer needed flip-flopped. Flip-flopped rail. No more noise all checks OK. Found that the crisper drawer was off track. Put crisper drawer on track. All checks OK unit is good to go.

We serviced a

SPEED QUEEN DRYER

Model ADEE9RYS177TW01

Near Troy, OH 45373

Kellen

Job Details: 08/15/2023

Inspected the unit and found a failed heating element. Replaced heating element with truck stock. Ran a test cycle. All checks OK ; used 1 D518838 (ELEMENT) from stock

We serviced a

KENMORE WASHER

Model 110.280628

Near Arcanum, OH 45304

Kellen

Job Details: 08/15/2023

Inspected the unit and found a failed tub bearing. Customer declined repair.

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