We serviced a
LG WASHER
Model WM3470HWA
Near Dayton, OH 45429
Tim
Job Details: 09/27/2022
Checked unit over found that the drain pump was burnt out. Disassembled unit and replaced drain pump. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
BOSCH DISHWASHER
Model SHE3ARF5UC/07
Near Dayton, OH 45419
Tim
Job Details: 09/27/2022
Replaced drain pump assembly. ; used 1 00611332(ts) () from stock
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Dayton, OH 45440
Tim
Job Details: 09/27/2022
Replaced parts listed checks ok.
We serviced a
/? REFRIGERATOR
Model FRS26KF6EB6
Near Dayton, OH 45440
Tim
Job Details: 09/27/2022
Replaced icemaker. Checks ok ; used 1 241798224 () from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Lebanon, OH 45036
Steve G
Job Details: 09/27/2022
"Ice room keeps freezing up. Sealed up some open gaps and reinstalled ice room parts."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Middletown, OH 45044
Steve G
Job Details: 09/27/2022
"Unit is loud in spin. Found the bearing is leaking and caused damage to the stator and rotor. Spoke to Jessie at the warranty company, unit is not cost effective to repair."
We serviced a
GENERAL ELECTRIC RANGE
Model PTW900BPT0DG
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/27/2022
Customer states that the delivery team kept spinning the dial and the unit just sat in drain. They tried to power up and the unit and would not power up. Tech removed the communication cord between washer and dryer to hook up newfi. The power did come on and unit did start. Cycled unit check ok.
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Springfield, OH 45506
Shawn H
Job Details: 09/27/2022
"Customer states the unit will not start the cycle. It will power up, fill, and lock but will not tumble. Inspected unit and found belt broken. Replaced belt and ran unit to test. Unit is operating as it should all OK."
We serviced a
WHIRLPOOL RANGE
Model RF302BXGW
Near Springfield, OH 45506
Shawn H
Job Details: 09/27/2022
Installed all provided parts and verified correct operation. All ok. All burners operate as they should.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Springfield, OH 45505
Shawn H
Job Details: 09/27/2022
Customer states that unit is making a squealing noise whenever it tumbles. Inspected unit and found Idler pulley locked up and belt freed from locked up pulley. Noise is coming from the belt slipping. Replaced the belt and pulley and ran a test. No more noise and unit is operating as it should. All OK.; used 1 W10837240 (Idler bracket) from stock
We serviced a
LG DISHWASHER
Model LDFN4542D.ABDESNA
Near Springfield, OH 45505
Shawn H
Job Details: 09/27/2022
Customer states that door is falling open. Inspected unit and found that cable had come loose from spring. Re-secured spring and door is opening and closing properly. All OK.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Springfield, OH 45504
Shawn H
Job Details: 09/27/2022
"Customer states that unit wont tumble or heat. Inspected unit and found blower housing thermal fuse shorted open. This is why unit wont tumble. Inspected vent pipe and it has some build up but nothing blocking it completely. Unit has lint build up inside as well. Unit needs thermal fuse and cleared of lint. Installed new thermal fuse, cleared unit of lint, lubricated rollers, and ran to test. Unit tumbles and heats as it should. All ok. ; used 1 3392519 (Thermal fuse) from stock"
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/01
Near Springboro, OH 45066
Steve G
Job Details: 09/27/2022
Install new icemaker, all checks okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Franklin, OH 45005
Sam
Job Details: 09/27/2022
Installed parts and plugging it back in. Advised customer can take 24 hours to return to normal temperatures and additional 48 hours for ice production returns. Advised customer to monitor the unit over the next couple months and if the issue returns we need to contact tech line as theres potentially a short in the wiring harness running from the control board. All checks OK
We serviced a
KENMORE REFRIGERATOR
Model 10657262790
Near Springboro, OH 45066
Sam
Job Details: 09/27/2022
Spoke with the customer about the issue. Called AHS and advised them of the issues still. Due to the age and continuing issues AHS is sending the ticket to replacement options. Advised the customer. Auth 107CSDL
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Springboro, OH 45066
Sam
Job Details: 09/27/2022
Inspected unit and found a faulty door latch. Replaced latch and ran test cycle. All checks OK
We serviced a
SAMSUNG DRYER
Model DVE45R6300C/A3
Near Germantown, OH 45327
Sam
Job Details: 09/27/2022
"Inspected unit and ran test cycles on air dry, sense, and timed dry. Could occasionally hear squealing sound coming from one of the support wheels. This is due to lint build up inside the unit and the sound will come and go. This is a normal issue for dryers and advised the customer the sound will continue to come and go and recommend they have the vent line cleaned out on a regular basis to prevent lint buildup inside the unit. Also advise they could have a maintenance clean out on the unit which is not covered under the warranty, but would recommend waiting another year or so before they had it cleaned out."
We serviced a
SAMSUNG DRYER
Model DV350AEW/XAA
Near Springfield, OH 45503
Shawn H
Job Details: 09/27/2022
Customer states that the control panel intermittently cuts off. Not specific to any cycle and doesnt always happen right away. They state the display slowly dims then cuts off. Inspected unit and found no loose or broken wires. Voltage to the unit is correct. Voltage to the control is correct. Wiring harness is in good shape. Ran unit to duplicate concern. Unable to duplicate concern. Issues is most likely a control board or user interface shorting out. The control and user interface are both NLA. No repair possible.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Tipp City, OH 45371
Kevin
Job Details: 09/27/2022
Replaced ice maker, heater and motor and checks ok; used 1 W10884390 (Imk) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS1
Near Tipp City, OH 45371
Kevin
Job Details: 09/27/2022
Installed door gasket and ice maker
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF0
Near Dayton, OH 45440
Kevin
Job Details: 09/27/2022
Called techine-spoke to Gaety- unit is iced up on back wasll, non repairable case file #85799198
We serviced a
WHIRLPOOL WASHER
Model WTW4800X01
Near Moraine, OH 45439
Sam
Job Details: 09/27/2022
Installed parts listed, all checks okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF
Near Dayton, OH 45459
Sam
Job Details: 09/27/2022
Inspected the unit and found part of the dispenser door had come off. Made adjustments and fixed it. All checks OK
We serviced a
GE REFRIGERATOR
Model CFE28TSHISS
Near Xenia, OH 45385
Kevin
Job Details: 09/27/2022
Replaced ice maker and checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near New Carlisle, OH 45344
Kevin
Job Details: 09/27/2022
Icemaker is not advancing, needs replaced.
We serviced a
GE REFRIGERATOR
Model GFE28GSKJSS
Near Englewood, OH 45322
Kevin
Job Details: 09/27/2022
Temps Ff 38 and Fz -1 unit is running fine at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Tipp City, OH 45371
Kevin
Job Details: 09/27/2022
Installed new modules and checks ok; used 2 W10695459 (Modules) from stock
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Brookville, OH 45309
Kellen
Job Details: 09/27/2022
Installed parts listed, all checks okay
We serviced a
LG REFRIGERATOR
Model LFX25974ST/00
Near Brookville, OH 45309
Kellen
Job Details: 09/27/2022
Installed part. All checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Eaton, OH 45320
Kellen
Job Details: 09/27/2022
Inspected the unit and found a failed icemaker. Replaced icemaker with truck stock. Ran a test cycle. All checks OK; used 1 W11579560 (ICE MAKER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 795.78092.901
Near Eaton, OH 45320
Kellen
Job Details: 09/27/2022
Replaced lights that were provided by customer. Lights still will not come on. Due to faulty wiring within the cabinet walls.
We serviced a
HAIER WASHER-DRYER COM
Model QFW150SSN0WW
Near New Paris, OH 45347
Kellen
Job Details: 09/27/2022
Installed part. Ran a test cycle. All checks OK
We serviced a
ELECTROLUX DISHWASHER
Model FFCD2418US4A
Near Batavia, OH 45103
Charles
Job Details: 09/27/2022
Installed parts listed. Tested and working as designed.
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model PTD60EBSR0WS
Near Batavia, OH 45103
Charles
Job Details: 09/27/2022
Installed parts listed, all checks okay
We serviced a
GE DRYER
Model GTX52EASP0WB
Near Greenville, OH 45331
Kellen
Job Details: 09/27/2022
Inspected the unit and found debris inside the flutes. Removed all debris ran a test cycle. All checks OK
We serviced a
KENMORE DRYER
Model 110.669625
Near Pleasant Hill, OH 45359
Kellen
Job Details: 09/27/2022
Inspected the unit and found a failed drum belt. Replaced drum belt with truck stock. And serviced all support wheels and idler pulley. Ran a test cycle. All checks OK; used 1 W10198086 (BELT) from stock
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Ludlow Falls, OH 45339
Kellen
Job Details: 09/27/2022
Inspected the unit and found everything functioning as normal. Belt checks OK. Heating element checks OK. Knobs and buttons check OK. Ventilation checks OK. Electric checks OK. All checks OK. Advised that she only turned the knob clockwise.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Brookville, OH 45309
Kellen
Job Details: 09/27/2022
Inspected the unit and found that the belt had slipped off the drive pulley. Reinstalled belt. Tightened drive pulley. Ran a test cycle. All checks OK
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Greenville, OH 45331
Amber
Job Details: 09/27/2022
Installed new parts. All checks ok.
We serviced a
GENERAL ELECTRIC DRYER
Model GTX22EASK0WW
Near Loveland, OH 45140
Charles
Job Details: 09/27/2022
Installed parts listed. Checked ok
We serviced a
KENMORE DRYER
Model NO MODEL 9/26
Near Dayton, OH 45406
Tim
Job Details: 09/27/2022
Checked unit over found unit needs a new motor and blower wheel. Unit is 20 years old located in the basement. Model and serial tag missing.; rqstng P&A on 1 #### (Motor) and 1 #### (Blower wheel)
We serviced a
KENMORE WASHER
Model MODEL GONE 9/26/2022
Near Dayton, OH 45417
Tim
Job Details: 09/27/2022
Unit needs new motor and blower wheel. Missing serial and model tag. Unit is 20 years old in basement ; rqstng P&A on 1 #### (Motor) and 1 ##### (Blower wheel)
We serviced a
GE DRYER
Model GFD45ESSM0WW
Near Greenville, OH 45331
Amber
Job Details: 09/27/2022
"Customer was complaining about a noise coming from unit. Started unit up and heard some noise. Replaced bearing slides and made sure there was nothing in baffles such as change. Put back together and didnt hear any noise. All checks OK; used 2 WE3M51 (BEARING SLIDE), and 2 WE3M52 (BEARING SLIDE) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FPMO227NUFA
Near Greenville, OH 45331
Amber
Job Details: 09/27/2022
Inspected unit and found the magnetron buzzing and sparking. Gave customer quote for the magnetron. Customer would like time to think about repair.
We serviced a
KENMORE RANGE
Model 790.9258351
Near Versailles, OH 45380
Amber
Job Details: 09/27/2022
"Inspected unit and found the unit giving an f16 error code. According to the service sheet on the back, the f16 is for the control not reading the potentiometers. Gave customer quote for both potentiometers as per the sheet. After discussing with customer, customer declined repair."
We serviced a
LG HOME COOKING - E
Model LTE4815ST.BSTLLGA
Near Springfield, OH 45503
Shawn H
Job Details: 09/27/2022
Customer states that the display is dim again. Inspected unit and found no loose connections or signs of moisture. Control has a weak connection to the display causing dim segments. Unit needs control. ; ordrng 1 EBR81445906 (Display)
We serviced a
KITCHEN AID REFRIGERATOR
Model WRV986FDEM01
Near West Chester Township, OH 45069
Steve G
Job Details: 09/27/2022
Unit is not cooling in the refrigerator section ; ordrng 1 W10799016 (Evap motor) and 1 W10248595 (Damper door) and 1 W10811365 (Main board.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/27/2022
Installed new icemaker, cycled and tested OK; ordrd 1 W10873791 (Ice maker)
We serviced a
FRIGIDAIRE WALL OVEN COMBO
Model FGMC2766UFC
Near Lebanon, OH 45036
Steve G
Job Details: 09/27/2022
"Customer states that when she is baking and opens up the door the error code comes up. Did a load test to try to get the unit to act up. ; ordrng 1 5304514975 (Console)"
We serviced a
KENMORE WASHER
Model MODEL GONE 9/26/2022
Near Dayton, OH 45417
Tim
Job Details: 09/27/2022
Unit needs new motor and blower wheel. Missing serial and model tag. Unit is 20 years old in basement ; rqstng P&A on 1 #### (Motor) and 1 ##### (Blower wheel)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDTSR/AA
Near Dayton, OH 45458
Kevin
Job Details: 09/27/2022
Showing error codes for fresh food fan assembly and auger assembly. Ordered parts to be installed ; ordrng 1 DA97-12608A (Ff fan assy) and 1 DA97-12540K (Auger assy)
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU3
Near Miamisburg, OH 45342
Sam
Job Details: 09/27/2022
Inspected the unit and found issues with the wash motor assembly and tub. Wash motor not responding and tub needs to be replaced due to the leak. Time getting stuck on cycles. The unit is 15 years old located in the kitchen. Tech recommends to replace the unit due to the cost and age of repair; rqstng P&A on 1 3369015 (Motor (nla)) and 1 8533815 (Tub) and 1 W10082894 (Heater) and 1 8573186 (Wire harness) and 1 WP3380854 (Switch) and 1 WPW10199588 (Timer)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Woodbourne-Hyde Park, OH 45459
Sam
Job Details: 09/27/2022
Inspected unit and found a miscommunication between the display board and control board. Attempted to reset but it would not respond. Ordering parts. The unit is three years old and located in the laundry room.; rqstng P&A on 1 W11112656 (Console) and 1 W11400681 (Control)
We serviced a
SAMSUNG WASHER
Model WF45N5300AF/US
Near Dayton, OH 45458
Sam
Job Details: 09/27/2022
"Inspected the unit and found an error code AC6 which is a miscommunication error code between the display panel and control board and electronic switches. The unit is five years old and located in the laundry room. Due to the cost of repair and high risk of continuing issues as there could be a short with the wiring in the unit causing the issue, the tech recommends to replace the unit.; rqstng P&A on 1 DC97-19650J (Panel) and 1 DC92-01802Q (UI) and 1 DC92-02082A (Control) and 1 DC96-01703G (Pressure switch)"
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DV400EWHDWR/AA
Near Springfield, OH 45503
Shawn H
Job Details: 09/27/2022
Customer states that unit is still making a squealing noise. Inspected unit and found belt slipping on the idler causing squeal. Rollers and idlers are in good shape. Unit needs belt. ; ordrng 1 6602-001655 (Belt)
We serviced a
LG REFRIGERATOR
Model LMXS28626S/06
Near Springfield, OH 45503
Shawn H
Job Details: 09/27/2022
Customer states that unit stopped producing ice. Icemaker is turned on but will not cycle. Voltage to icemaker is correct. Ordering part.; ordrng 1 AEQ73110219 (Ice maker)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFG232LAF0
Near Loveland, OH 45140
Charles
Job Details: 09/27/2022
Need parts for repair. ; rqstng P&A on 1 5304507976 (Slide assy) and 1 5304507977 (Slide assy)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF4
Near Milford, OH 45150
Charles
Job Details: 09/27/2022
Installed ice maker. All checks okay ; rqstng P&A on 1 241850622 (Line) and 1 218976438 (Water line) and 1 5304525994 (Valve)
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/07
Near Batavia, OH 45103
Charles
Job Details: 09/27/2022
Ice maker bail arm broke off. Needs new ice maker. ; rqstng P&A on 1 12028493 (Ice maker)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Greenville, OH 45331
Kellen
Job Details: 09/27/2022
Inspected the unit and found the timer not counting down in time shown part will need replaced. ; ordrng 1 W10185982 (Timer)
We serviced a
/? REFRIGERATOR
Model GTH17DBDFRWW
Near Huber Heights, OH 45424
Kevin
Job Details: 09/27/2022
Noise is the evaporator fan motor and needs rails.; ordrng 1 WR60X31522 (Fan) and 2 WR17X11890 (Rail)s and 1 WR17X11889 (Rail)
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Greenville, OH 45331
Amber
Job Details: 09/27/2022
Inspected unit and found basket banging against cabinet when put into spin. Attempted both light and heavy loads. Unit would still get out of balance. Ordering parts; rqstng P&A on 4 WH01X32883 (Upper ball joint)s and 4 WH01X33277 (Suspension rod)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF7
Near Greenville, OH 45331
Amber
Job Details: 09/27/2022
"Inspected unit and found the mullion hanging off of the door. Clips on door were broken off. Mullion itself was ok. Customer was also concerned with wheel had broken off of crisper drawer cover. Informed them that it would not be covered under warranty. Ordering parts. ; ordrng 1 5304508067 (Crisper cover), rqstng P&A on 1 242185670 (Right hand door)"
We serviced a
SAMSUNG DRYER
Model WORN TAG 9/23/22
Near Xenia, OH 45385
Tim
Job Details: 09/24/2022
Replaced shorted heater. Checks ok ; used 1 DE486A (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Dayton, OH 45440
Tim
Job Details: 09/24/2022
Cleared blockage in icemaker checks ok
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Dayton, OH 45431
Tim
Job Details: 09/24/2022
Checked unit over found that the control and display shorted out and shut down. Also unit was causing breaker issues. Spoke with American home shield due to the display not being available they are going to put the unit into replacement options
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Dayton, OH 45410
Tim
Job Details: 09/24/2022
Repaired heater wire. Checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AW0
Near Dayton, OH 45405
Tim
Job Details: 09/24/2022
Checked unit over properly. Reconnect to start device. Unit checked OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB4
Near Dayton, OH 45406
Tim
Job Details: 09/24/2022
Fixed connection on icemaker. Checks ok
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD27ESSMWW
Near Dayton, OH 45409
Tim
Job Details: 09/24/2022
Replaced lid lock checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AW0
Near Dayton, OH 45419
Tim
Job Details: 09/24/2022
Replaced icemaker. Checks ok
We serviced a
GE DISHWASHER
Model GSD2100V55CC
Near Dayton, OH 45419
Tim
Job Details: 09/24/2022
Checked unit over found that the shifter solenoid had completely melted for a second time. Previous company was just out a week or so ago and had replaced that and the motor. Unit needs new shifter solenoid and timer. We cannot guarantee this will resolve the issue due to not knowing what caused the solenoid to burn up. Customer does not want to proceed with repair because the electrical burning smell from the dishwasher he is worried it would burn his house down..
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Fairborn, OH 45324
Tim
Job Details: 09/24/2022
Fixed agitator. Checks ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FPHD2491KF0
Near Fairborn, OH 45324
Tim
Job Details: 09/24/2022
Fixed spring on detergent draw. Checks ok
We serviced a
FRIGIDAIRE RANGE
Model FGIH3047VFB
Near Mason, OH 45040
Steve G
Job Details: 09/24/2022
Install new console assembly installed new relay board cycle check OK
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Mason, OH 45040
Steve G
Job Details: 09/24/2022
"Unit was in the middle of the floor when tech got to the house and was on hardwood floors. Installed new light module, main board and fan assy. Cycled."
We serviced a
SAMSUNG REFRIGERATOR
Model Rs261mers
Near Springboro, OH 45066
Steve G
Job Details: 09/24/2022
"Installed new main board, cycled the fan and check the heater. Return the two parts. Cycled unit test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM1
Near Dayton, OH 45414
Tim
Job Details: 09/24/2022
Checked unit over found that the unit was functioning properly. We believe the freezer door wasnt closing properly previously. Checks ok.
We serviced a
GE DISHWASHER
Model GDF640HGM0BB
Near Dayton, OH 45431
Tim
Job Details: 09/24/2022
Unit needs new display and control. Unit has been leaking water on to heater and shorting out the control. Tub is leaking. Needs tub. No repair per HBW
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model GDT665SSN3SS
Near Troy, OH 45373
Shawn H
Job Details: 09/24/2022
Installed new control and pressure switch. Ran to test. Unit is operating as it should. All ok.
We serviced a
KENMORE WASHER
Model 110.2130201
Near Dayton, OH 45440
Shawn H
Job Details: 09/24/2022
"Installed new gearcase, calibrated control, and ran diagnostics cycle to test. Unit is operating as it should. All ok. Advised customer to run clean washer cycle to help maintain unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Turtlecreek Township, OH 45036
Steve G
Job Details: 09/24/2022
Unit is tripping breakers. Put unit into diag. And did a system check. It did not trip. Per customer it trips in the spin cycle. Put unit into spin and did not trip the panel breaker. Unit is on a GFI outlet. Maintenance is going to replace the panel breaker.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Lebanon, OH 45036
Steve G
Job Details: 09/24/2022
Unit is tripping breakers. Did plug into another outlet and it did trip. Did plug in to the washer outlet which as been switch to a regular plug. Cycled unit. Maintenance is going to replace the panel breaker. Unit did spin out.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW490ACJ6WS
Near Middletown, OH 45042
Sam
Job Details: 09/24/2022
"Inspected the unit and found the shift actuator had not shifted correctly and not making good connection with the splutch, causing the loud sound. Rest the unit and ran a test cycle. All checks ok."
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME16K3000AS
Near Franklin, OH 45005
Sam
Job Details: 09/24/2022
Inspected the unit and found the door damaged. Called American home shield and advised of issues. American Home shield advised the door and handle are cosmetic issues and not covered under warranty. Advised the customer to contact AHS with any questions.
We serviced a
LG WASHER
Model WM3997HWA
Near Tipp City, OH 45371
Shawn H
Job Details: 09/24/2022
Customer states that unit isnt draining and wont complete the cycle. If unit wont drain it wont finish. Cleared standing water from the unit and inspected pump. Found drain pump motor is weak and wont move. Replaced drain pump and ran to test. Unit is drying as it should. All ok.
We serviced a
LG WASHER
Model WT5680HVA
Near Troy, OH 45373
Shawn H
Job Details: 09/24/2022
Installed new water valve and ran to test. All ok. No more overflow leaks.
We serviced a
SAMSUNG RANGE - GAS
Model NX58H5600SS/AA
Near Troy, OH 45373
Shawn H
Job Details: 09/24/2022
Customer states that unit wont heat in bake. Inspected unit and found bake Ignitor not weak. It wont draw enough amperage to open the gas valve. Replaced Ignitor and ran unit to test. Unit is heating as it should. Ignitor is drawing 3.35 amps. All ok. ; used 1 5303935066 (Bake Ignitor) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263AEPN
Near Springboro, OH 45066
Sam
Job Details: 09/24/2022
"Inspected unit and found the fresh food and freezer section much warmer than normal. Found ice buildup behind both the fresh food and freezer section evaporator covers causing the drain lines for both sections to be completely frozen over and clogged. This has caused water to leak from the drain channels in both sections and leak onto the ground surrounding the unit. The ice buildup has caused the fans to go out and is preventing the unit from maintain temperature. There are hairline cracks behind the fresh food and freezer section evaporators which are allowing warm air to enter into both sections and cause the unit to overproduce ice and lead to clogging the drain lines. The unit is not repairable as the liners are not a repairable/replaceable part on the unit. The only option is to have the unit replaced which the tech also recommends. The damage to unit is normal wear and tear and its not due to neglect or lack of care for the unit. The unit is 11 years old, the only refrigerator in the home and located in the kitchen. Report emailed to customer "
We serviced a
HOTPOINT WASHER
Model HTW240ASK0WS
Near Dayton, OH 45458
Sam
Job Details: 09/24/2022
Inspected the unit and found it off-balance. Move the clothes around and ran a drain and spin cycle and the unit functions much better. Advised the customer I could not find a defect with the suspension rods or with the control hall sensors under the speed of the unit. Provide information of the customer in regards to the units weight and how the suspension rods function versus an older unit that had a tripod design and is much heavier.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB4A
Near Dayton, OH 45459
Sam
Job Details: 09/24/2022
"Inspected the unit and found glass in the drain pump area, insulation catching on the right hinge spring, upper rails loose, the washer sump filter had been removed and the flood safety sensor activated. Made adjustments and repairs to the unit. All checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VB
Near West Carrollton, OH 45449
Sam
Job Details: 09/24/2022
"Inspected unit and found they did not have it plugged up. Found a wiring harness hitting the fan and making a noise, made adjustments to the wire harness in the freezer section to prevent it from hitting against the fan. Provided information to maintenance. All checks OK"
We serviced a
BOSCH DISHWASHER
Model SHXM65Z55N/01
Near Dayton, OH 45449
Sam
Job Details: 09/24/2022
Installed parts and ran a test cycle. Advise the customer to run several empty cycles just to get all the gunk and water out of the unit. All other checks OK
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Middletown, OH 45042
Sam
Job Details: 09/24/2022
"Inspected unit and found no error codes. Customer stated unit gets off-balance. Re-calibrated the unit and checked to make sure the basket was stable and balanced. Ran the unit through an automatic test cycle and the unit filled with water, agitated, drained, and spun without any issues. Inspected the underside of the unit and found the case guard still in place and the belt working properly, found no other leaks or issues under the unit. All checks OK. Provided information to the customer and recommended they run larger load sides."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LF1B
Near Englewood, OH 45322
Kellen
Job Details: 09/24/2022
Inspected the unit and found that they had a garbage disposal that was not working. Creating a back up in the sink. Causing water to backflow into the dishwasher until it flooded out onto the floor. Customer will need a new garbage disposal./A plumber Reset the control on the dishwasher. Dishwasher checks OK
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG
Near Union, OH 45322
Kellen
Job Details: 09/24/2022
Inspected the unit and found that one or more of the connections on the control board were loose. Tightened and secured all connections. Ran multiple test cycles. All checks OK
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Englewood, OH 45322
Kellen
Job Details: 09/24/2022
Inspected the unit and found that the drive nut on the blower housing had come unattached. Cleaned up the threads on the shaft. Reassembled the unit. Ran a test cycle. All checks OK
We serviced a
SAMSUNG DRYER
Model DV45K6500EV/A3
Near West Alexandria, OH 45381
Kellen
Job Details: 09/24/2022
Replaced pulley with truck stock. Serviced all four support wheels. Ran a test cycle. All checks OK; used 1 DE634A (IDLER PULLEY) from stock
We serviced a
LG WASHER
Model WM4270HVA
Near Eaton, OH 45320
Kellen
Job Details: 09/24/2022
Inspected the unit and found a failed Stator. Customer declined repair
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT216TAW
Near West Manchester, OH 45382
Kellen
Job Details: 09/24/2022
Inspected the unit and found a clogged drain line. Cleared the drain line. All checks OK