Local Reviews
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Shaun S.
REFRIGERATOR MAYTAG MFI2569VEM2 Removed and replaced main board checks ok
Brad A.
DRYER SAMSUNG DV40J3000EW/A2 "Installed new door seal, unit is working properly, all operations check ok."
Shaun S.
REFRIGERATOR MAYTAG MFI2569VEM2 Removed and replaced main board checks ok
Shaun S.
WASHER SAMSUNG WF45K6500AV/A2 "Upon arrival found that drain pump on unit is locked up and not draining water, pump needs replace tech placed order and set up to eternity on thurs between 8-12; ordrd 1 DC31-00181C (DRAIN PUMP)"
Brad A.
MICROWAVE SAMSUNG NQ70M6650DG/AA "Installed 2 cooling fans, wire harness, PCB board, and mag sensor. Unit is working properly. All operations test ok."
Shaun S.
DISHWASHER KITCHENAID KDTE104ESS3 Uoon arrival found that unit is giving a 5-1 error code which stands for problem with door switch; ordrng 1 DOORSWITCH
Kevin S.
AIR CONDITIONER LG LT1216CER "Upon arrival unit is located in front room above display window. Plugged in unit with amp meter, turned unit all the way down and made sure energy saver was off. Fan on level 3 speed. Unit reads 60 display and 54 degrees from vent with infrared gun. The barber chairs are about 20 ft away room according to owner about 480 square feet which should be adequate for this unit being rated at 11,800 btu up to 550 sq ft. Unit has been running and cooling for about 15 minutes and was pulling around 15.8A draw which seems a little high according to LG retails specs around 10.2 Amps or 1100w. Customer claims unit seems to be running fan more than compressor is running on the last warm saturday we had. Customer noted the recepticle is shared with another plug that feeds tv and small frig. According to circuit box unit on double throw 20A breaker. Told him to keep using and let us know."
Kevin S.
REFRIGERATOR FRIGIDAIRE FPHF2399PF6 "Upon arrival customer has claimed unit has been making ice since my past arrival, unit had a few batches of ice in the bucket at the moment, so not sure if issue is intermittent or possible freezing issue? Having customer monitor for 1 week to let me know, and go from there. Previously customer had been out of town for a couple of weeks and since they had come home noticed no ice was being produced. Moving job out one week from today.; schdld next appmnt for 5/28 TUE !"
Kevin S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival tested unit in timed dry high heat, unit tumbles but no heat. Checked to make sure unit had proper venting, vent hose was already removed and appeared clear from unit, slight buildup of lint inside of unit. Customer claims laundry done daily. Checked 240v at terminal block. Test thermal fuse and high limit good, found open in heating element. Ordering heater kit. ordrng 1 964P3 (HEATER KIT)"
Kevin S.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Noted called office talked to Robin, this is NOT a callback on lower icemaker as it is working properly. The problem is with the upper ice compartment, unit is freezing and frosting over. Pic attached. Per office contacted Lowes customer service talked to Jason and explained the situation, did not say anything about new job record or anything. Apparently another service company Mr. Appliance had come out in March of 2018 to service under the bulletin at that time. According to latest Samsung bulletin for may 1-19 order kit #Da82-02714a per model and serial range of this unit.; rqstng P&A on 1 DA82-02714A (IM SVC KIT)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 in Kitchen Calling Frigidaire about internal leak Shannon & Bob found leak at suction line and heat exchanger going into the cabinet allow 5 hrs to do repair; ordrng 1 241650211 (compressor & gromm) and 1 242047603 (dryer-filter) and 1 5303918284 (evaporator) and 1 5303918328 (heater exchange kit)
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Found water dripping through ice chute flap. Clicking sound when each door is opened. Ordered ice dispenser.; ordrng 1 240563635 (DISPENSER)
Brad A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found led lights in FF section dim, found led light module in Freezer section off, those lights are in series with each other per techline (JT) was advised to replace light module in Freezer. Ordered led module.; ordrng 1 W11205083 (module)"
Tim R.
DRYER KENMORE 110.680927 "Checked unit over found shorted motor control and main control. Parts for motor control is NLA. Submitting to AHS if they are able to find the part they will email us. Unit is 10-12 years old located in the laundry room. Giving an F40 error code.; rqstng P&A on 1 8544799(NLA) (ELECTRONIC ) and 1 W10111614 (cntrl-elec), states that autho needed"
Tim R.
MICROWAVE KENMORE 401.8852901 Checked unit over found unit was allowing heat to escape around door and not sealing. Found burning smell coming from magnetron and transformer and intermittently heating. Buttons on touchpad arenÕt working either. Unit is 8 years old and in poor condition. In the kitchen. No worth the repair; rqstng P&A on 1 DE26-00124F (TRANSFORMER ) and 1 DE94-02054A (DOOR) and 1 DE94-02056A (CONTROL) and 1 OM75P-21-ESGN (magnetron)
Tim R.
COOKTOP FRIGIDAIRE PLEFMZ99GCB Needs control and overlay due to short in control; rqstng P&A on 1 316419700 (overlay) and 1 316462800 (controller)
Tim R.
DRYER WHIRLPOOL MEDB765FW0 "Needs motor and rollers do too loud squealing noise. Need to cancel due to multiple buttons not working.; rqstng P&A on 4 W10314173VP (ROLLER)s and 1 W10349492 (blower wheel) and 1 W10508324 (motor-drve) and 1 W11089305 (console), states that autho needed"
Tim R.
DRYER GE DBXR463EG6WW Replaced thermal fuse. Checks ok; used 1 WE4M137 (THERMOSTAT) from stock
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Cleared refrigerator drain and massive amount of ice build up in refrigerator. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2 Replaced dispenser due to not opening. Checks ok; used 1 5304506521 (DISPENSER) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Replaced ice dispenser due to teeth binding up and not dispensing crushed ice. Checks ok; used 1 241860803 (ICE CONTAINER) from stock
Steve M.
REFRIGERATOR KITCHEN AID KRMF706ESS00 Irratic ice production. Water in ice bucket; ordrd 1 W10894103 (cntrl-elec UI) and 1 WPW10675033 (cntrl-elec)
Tim R.
WASHER AMANA NTW4516FW1 Checked unit over found that the unit needs new transmission due to loud during spin. No repair per customer.
Tim R.
WASHER SAMSUNG WF365BTBGWR/A2 Checked unit over found that the front weight had broken off and broke the front tub. Needs tub assembly. No repair.
Steve G.
REFRIGERATOR LG LFX25973ST/05 Spoke to Alisa at customer relations. Adv her that the unit was totally disassembled and was in the garage. Some of the parts where on top of the unit and in a closet. Customer wants us to install the door and hinges. I adv warranty company what parts where all over the house. Adv warranty company would be more then happy to give customer a cod rate.
Tim R.
MICROWAVE GE JVM1750DP1WW Replaced control. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Replaced ice maker and bucket. Ok; used 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (IMK) from stock"
Steve G.
REFRIGERATOR KITCHEN AID KSRX25FTSS01 Customer states that the unit is not cooling.. The unit has a restriction in the evap . Rob approve the estimate ASI the order parts when parts come in job gets transferred to KevinTwo hours on return; ordrng 1 WPW10143759 (dryer) and 1 wp2188823 (evaporator)
Tim R.
RANGE LG LRE3023ST/00 Re iced light fixture cover and replaced bulb. Checks ok.
Steve M.
DISHWASHER KITCHEN AID KUDC10IXSS4 Dishwasher Seal popped out of place. Reinstalled door seal. Customer needs to tilt dishwasher backwards and wheels are not covered under warranty per HBW
Steve M.
REFRIGERATOR KENMORE 253.7031321 Left hand door seal is torn. Unit is still sealing properly after adjusting
Steve G.
RANGE SAMSUNG NE59J7850WS/AA Customer states that the unit is not eating past 175 noticed that the oven sensor was bad and relay was bad; ordrng 1 1111 (UPPER OVEN SENSER) and 1 DE92-02439 (RELAY BOARD. SITS ON BACK LOWER PART OF UNIT. )
Steve M.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Installed new control. Microwave is operating properly
Steve M.
WASHER GE GFW450SPK0DG Washer is leaking from door seal. Installed new door seal washer operating properly; pckd up 1 WH08X20906 (DOOR SEAL)
Steve M.
DRYER WHIRLPOOL WED8500DC0 Dryer making a loud thumping noise. Found blower wheel loose hitting housing.Tightened blower assembly. Dryer running properly.
Steve M.
DISHWASHER FRIGIDAIRE LFBD2412SF0A Found touchpad loose from the consul. secured touchpad dishwasher is operating properly
Steve M.
WASHER SAMSUNG WF42H5200AW/A2 Found loose rear shock mount tightened mount ran through a test spin. Washer runs OK
Shawn H.
WASHER WHIRLPOOL WTW5000DW1 "F8E1, long fill no fill code. Checked unit and found cold side of water valve getting constant voltage to it. Main control is shorted to ground on cold side. Valve became so hot from constant voltage it split and is leaking. All other operations work fine in manual test mode. Unit needs main control and water valve. ; rqstng P&A on 1 W11116590 (cntrl-elec) and 1 W11210459 (valve), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF263AEWP/XAA Unit not making ice. Instructed customer to buy new water filter.
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Clothing hall between tub and door boot. Reinstalled door boot properly and secured
Steve M.
WASHER ROPER RTW4516FW1 "Found shifter fault code. Unit unable to shift into agitate due to broken clutch assembly that wore out the actuator. Installed new clutch and actuator washers operating properly; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Dispenser U/I is intermittently inop. No loose connections. Dispenser flapper isnÕt sealing well and is allowing air in and causing ice to melt and block up, doors arenÕt fully closing because the cam closers are worn. Unit needs closers, dispenser module, and dispenser u/I.; rqstng P&A on 1 241760404 (bearing) and 1 241990301 (bearing-hinge) and 1 241990302 (bearing-hinge(frz)) and 1 242058232 (user interface) and 1 242270101 (module)"
Steve M.
WASHER SAMSUNG WA50F9A7DSP/A2 Installed new pressure sensor. Ran through diagnostics and through normal cycle. Unit filled properly and started washing. Spin cycle runs ok.
Steve M.
WASHER LG WM3270CW "Washer continuously filled with water until water supply shut off. Installed new water valves; used 1 5220FR2006H (WATER VALVE), and 1 5220FR2075L (WATER VALVE) from stock"
Shaun S.
DRYER LG DLEX8000W "Upon arrival and installing thermostat found that issue still having problem putting power to the elememt, contacted LG tech support. Needs a new motor installed; ordrng 1 MOTORASSM"
Steve G.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Customer states that the door makes a clicking noise coming from het right door. Customer is missing a hinge bearing/grommet. Remove door hinge remove hinge cleaned up lower hinge install new grommet test OKDa63-06410a; pckd up 1 DA63-06410A (HINGE GROMMET)
Shaun S.
WASHER FRIGIDAIRE FAFW3511KW0 "Upon arrival removed old door boot and was going to install new one and found hole in bottom of boot, reordering a new boot, tech also pulled disp drawer and cleaned all access built of fabric softener, ; ordrng 1 134515300 (bellows kit)"
Steve G.
FREEZER FRIGIDAIRE LFFU14F5HWN "Customer states that the unit thawed out, and at the time of the service call every thing was working in fine. Everything was frozen and unit has been working fine for several day."
Shaun S.
REFRIGERATOR WHIRLPOOL ED5KEEXB04 "Upon arrival found that unit had a drip coming from where water supply is connected to fridge, tried tighten up fixture and couldnÕt get it any tighter than what it was but still has a drip, left water off to fridge per Marlise"
Steve G.
WASHER SAMSUNG WA40J3000AW/A2 Installed new main board and lock assembly cycled unit test OK
Steve G.
FREEZER LG LFXS26596S/00 Installed new upper ice maker. Cycled unit.
Steve G.
REFRIGERATOR LG LMXS27626D/01 Customer states that the unit is not making ice. Customer had to keep hitting reset button. Tech noticed that the unit ice room fan is not blowing. Notice that the cover is frosted up. Customer is calling LG to see if they will cover.
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TD2 "Checked over unit, apparently last technician tested the icemaker and it passed however didnt resolve the issue of intermittent ice problem. Bulletin RF1902 ice freeze up in fill tube. According to customer and also noted unit did make ice maybe 3 batches the past few hours. No other noted ice buildup around air handler or evap fan. ; ordrng 1 5303918860 (WATER TUBE KIT)"
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed all provided parts. All ok no more noise.
Shawn H.
REFRIGERATOR LG LDC22720ST Installed all provided parts and ran to test. All ok. Please mail out invoice for receipt.
Kevin S.
APPLIANCE FRIGIDAIRE DGHF2360PF8A "Found unit is frozen up in the air handler section, even covering up, evap fan housing. Pics taken unit is in kitchen manufacture 9/16. Ordering new air handler kit and fill tube kit.; rqstng P&A on 1 5303918784 (air handler housin) and 1 5303918860 (FILLTUBE KIT)"
Kevin M.
REFRIGERATOR SAMSUNG RF23M8070SG/AA Unit needs repaired per IMk bulletin ; ordrng 1 DA82-02638A (IMK SEE KIT)
Shawn H.
WASHER MAYTAG MVWX655DW1 "Customer states the unit isnÕt filling with the proper water level. Ran diagnostics; no error codes found, ran auto test, passed with no issues, ran calibration with no issues. Manual test and all valves work. Instructed customer on cycle selection/water level and recalibrated machine."
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Found oil in the drain pan unit has leak would need a cond dye drier and compressor I need to call Samsung Fari. waiting to hear back from Samsung or Customer before ordering ; O-emld tckt
Shawn H.
DISHWASHER BOSCH SHXM4AY54N/01 "Checked unit and found error E23 whenever you start any cycle. Code is in reference to a drain error. Checked and found drain pump wire disconnected at pump. Re-secured connection and ran to test. All ok. Unit fills, washes, and drains fine."
Shawn H.
OVEN GE JT5000SF1SS Installed all provided parts and ran to test. All ok. All operations work as they should.
Brad A.
RANGE FRIGIDAIRE LGEF3046TFH Needs more work.; schdld next appmnt for 5/21 TUE !
Shawn H.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Installed all provided parts and ran to test. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL GI6FDRXXY04 Installed all provided parts and ran to test. All ok.
Brad A.
REFRIGERATOR KITCHENAID KSCS25FTSS01 "Customer claims ice will not dispense. Found auger motor working properly, ice flap is sealing properly. Customer claims they travel a lot and go extended times without dispensing ice. Suggested throwing out ice that has been sitting in the ice bucket for a while."
Brad A.
REFRIGERATOR GE GFE28HMHFES Found no voltage being sent from main control board to FF evaporator fan. Ordered new control board.; ordrng 1 WR55X23069(PW) (MAIN CONTROL BOARD )
Shawn H.
DRYER WHIRLPOOL WED5500XW0 "Checked unit and found idler causing noise. Lubricated rollers, and idler. Cleared unit of lint and ran to test. No more noise. All ok."
Brad A.
WASHER WHIRLPOOL WTW7300DW0 "Found control not getting proper signal from lid lock, ordered new lid lock.; ordrng 1 W10810403 (lid lock assy)"
Shaun S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Tech removed and replaced water line on unit, showed tenant daughter that it has been changed, unit check ok"
Kevin S.
DRYER FRIGIDAIRE FASE7073LW0 "Unit was not heating, found open connection on one side of heating element. Replaced element with TS ran unit in time dry mode high heat. Unit checks ok.; used 1 134792700 (ELEMENT) from stock"
Kevin S.
WASHER MAYTAG LAT9600AAW "Unit is 20-25yrs old. Unit not engaging into the agitation cycle. Suspect bad timer motor, part not available. Customer will look, to purchase new unit."
Kevin S.
DISHWASHER GE GDF650SGJ0WW "Replaced parts, noticed this time water was settling in sump area. Removed drain screen completely covered with food. Showed customer, told them to remove and check that each cycle. Used shop vac to removed any excess water/buildup. Unit drains into garbage disposal and has proper loop. Ran unit a few times to make sure filling and washing, now draining much better. Told customer to run unit and see if its now drying and finishing out cycle properly otherwise it may need a new pcb control."
Brad A.
WASHER LG WM8000HVA "Found water valves not closing properly allowing water to fill tub when unit is off. Replaced water valves.; used 1 5220FR2006H (TS) (HOT WATER VALVE), and 1 5220FR2075L (TS) (COLD WATER VALVE) from stock"
Brad A.
REFRIGERATOR WHIRLPOOL MBF1958XES4 "Installed new slide rails, door is closing and sealing properly, unit checks ok."
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QP0 Installed ice bucket. Ok tested 10-12 times worked fine
Tim R.
REFRIGERATOR FRIGIDAIRE FFHT1513LW3 Checked unit over and found heater had completely melted in half and could not get evaporator fan to run. Unit needs evaporator fan heater and thermostat. No repair per Tara
Tim R.
WASHER FRIGIDAIRE FFLE3911QW0 Felt roller had come loose replied with high temp adhesive. Checks ok
Tim R.
WASHER FRIGIDAIRE GLWS1649AS2 Customer filled unit with clothes we ran it through to wash cycles and let it agitate and also let it spin out no noise everything seemed normal customer was standing there observing while I was testing it she agreed everything sounded normal.
Tim R.
WASHER SAMSUNG WF45H6300AW/A2 Replaced tub assembly. Checks ok
Tim R.
WASHER LG WM2016CW Replaced drain pump due to broken impeller. Tested. Checks ok ; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
REFRIGERATOR LG LFXC24726S/02 Replaced auger assembly. Checks ok
Tim R.
OVEN MAYTAG MER5765RAQ Replaced lower bake element. Checks ok.; pckd up 1 W10276482 (elmnt-bake)
Tim R.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Checked unit over found that the front right corner of the refrigerator cabinet was getting condensation and leaking from around frame. Sealed unit with adhesive sealant to try and keep from building up moisture and condensation. Issue was not cause by customer looks that unit was delivered that way has had no previous work done. We believe unit was delivered that way.
Tim R.
DRYER MAYTAG MDE9206AYW Replaced parts listed checks ok.; pckd up 1 W10410997 (motor-drve)
Tim R.
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 Needs inner and outer tub; ordrng 1 5304500427 (INNER TUB) and 1 5304520189 (OUTER TUB)
Steve M.
RANGE GE JBP2DR2WW Installed new bake element oven is heating properly
Steve M.
DRYER KENMORE 110.680628 Installed main control unit operating properly
Steve M.
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Installed lower spray arm assembly and spray motion motor assembly. Installed new position sensor. Dishwasher completed test cycle ok. Noise issue resolved. L1-29293007631 Jannette auth add labor
Steve M.
MICROWAVE SAMSUNG ME16H702SES Installed new latch assembly. Microwave working properly.
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed new icemaker. Unit operating properly.
Tim R.
MICROWAVE SAMSUNG SMH7178STD "Checked unit over found that the unit wouldnÕt heat and turn table motor wouldnÕt spin. Needs magnetron and transformed and control board. Unit is 15 years old located in the kitchen. rqstng P&A on 1 DE26-00082A (TRANSFORMER) and 1 DE94-01120A (CONTROL) and 1 OM75P10ESHL (MAGNETRON), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "22E Evaporator fan error. Found ice buildup around fan unit not defrosting properly installed a new defrost sensor and drain clip refrigerator is operating properly; used 1 DA32-10104N (SENSOR), and 1 DA61-06796A (DRAIN CLIP) from stock"
Steve M.
DRYER SAMSUNG DV42H5000EW/A3 Installed parts listed unit operating and heating properly
Steve G.
DRYER MAYTAG MED3500FW0 Customer states it take too long to dry and that the dryer gets way too hot on the cabinet. Adv cust to have the house vent clean out. Adv customer possible fire hazard.
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit not dispensing cubed ice. Solenoid in auger assembly is seized. Replaced auger. Unit operating properly.; ordrng 1 DC97-12540G(TS) (AUGER ASSY)
Steve G.
DISHWASHER SAMSUNG DW80J7550UG/AA 02 Customer states that the unit would not drain. Customer did pull the unit out and unit start to spark and short out. Tech found that the installation was not done right. Installer did not install a stress clamp onto the electrical box on the dishwasher. Tech had to remove several inches of wire and recut the house electrical and installed a new stress clamp. Rewire the power onto the unit wire harness. Unit did not have the mounting bracket on the dishwasher. Unit was pulled out a couple of inches. Tech does want to do some test with the customer before throwing on a water valve. Service call fee good for 30 days
Steve G.
WASHER LG WT7200CW Customer states that the unit when starts up starts to squeak. ; ordrng 1 1111TSDN (SET OF SUPPORT RODS.)
Shawn H.
RANGE KENMORE 362.62781 "Checked unit and found right front burner inop. Burner receptacle is shorted, burner is shorted, and infinite switch isnÕt sending full voltage to receptacle. Unit needs burner, receptacle, and infinite switch. Called and spoke with Mary Lou. Per her unit will be swapped rather than repaired. Unit is 15 to 20 years old and cost of repair is more than the value. Service fee ok."
Shawn H.
WASHER WHIRLPOOL WTW4816FW2 "F7E1, F7E7 codes found. Both refer to rpm issues. Checked and tach is not reading input, also lid lock wonÕt lock anymore. Replaced both and ran to test. All ok. ; used 1 W10913953 (ACTUATOR) from stock, pckd up 1 W10838613 (lid lock assembly)"
Shawn H.
RANGE GE C2S986SEL2SS Installed all provided parts. Door is flush again. All ok.
Shawn H.
RANGE FRIGIDAIRE FEF380MXDCA Installed all provided parts and ran to test. All ok.
Steve G.
COOKTOP THERMADOR PCS364GLUS "Center grill was not starting. Called Jeff at techline, went thru several test. ; ordrng 1 487257 (ignition device)"
Shawn H.
REFRIGERATOR FRIGIDAIRE PLHS267ZCB3 "Checked unit and found water filter not fully inserted into housing. This wonÕt allow any water flow to dispenser or ice maker. Installed filter properly and ran to test. Unit dispenses water fine, cycled ice maker and it fills with no issues. All ok."
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 Customer states that the unit is not making any ice. Ice build up was so bad that tech could not get ice container out. Customer also said that their is a humming noise in the frig compartment. Notice that the unit is not going into defrost mode. Customer has to shut down for two days Unit about 5 yrs old. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (REFRIGERATOR EVAP WALL WITH FAN) and 1 3333 (ICE CONTAINER. ) and 1 DA81-05595A (SELANT) and 1 DA82-0236TA (CLIPS) and 1 DA97-1521D (ICE MAKER)
Steve G.
RANGE LG LRE3061BD/00 Customer needs fan motor; ordrd 1 EAU61865302 (MOTOR)
Shawn H.
DRYER LG DLEX7177WM "Checked unit and found heating element out of spec with high resistance. Unit also has lint build up through out. Unit needs heating element, and unit cleaned. Customer hasnÕt had exterior vent cleaned recently. Advised customer to have vent cleaned. Installed new heater, cleaned machine and ran to test. Unit heats fine now but has poor flow from the vent outside. Informed customer.; used 1 5301EL1001J (HEATER) from stock"
Steve G.
WASHER SAMSUNG WA40J3000AW/A2 Customer states that on a normal wash unit will not spin out. If he puts it on spin and drain it will spin out. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (LOCK)
Shawn H.
WASHER SAMSUNG WF330ANW/XAA "Checked unit and found inner spin basket sagging/out of round causing unit to shake violently. Bearings are quiet. Unit needs inner basket, and suspension due to excessive wear. Customer does not wish to repair due to age and cost of repair."
Shawn H.
DRYER MAYTAG MEDB200VQ1 Dropped lint screen off to customer. Took photo of screen in box at front door.
Shaun S.
REFRIGERATOR GE TPX24BPBJ BB "Upon arrival found that water leaking from shut off valve on wall, tech able to repair valve,ran and'' checked out, unit checks ok upon departure"
Shaun S.
REFRIGERATOR WHIRLPOOL GX5SHDXTQ01 "Removed and replace board on unit, programmed board, unit checks ok upon techs departure"
Shaun S.
DRYER SAMSUNG DV400EWHDWR/AA "Removed and replaced motor on unit, ran and tested unit checks ok upon techs departure"
Shawn H.
WASHER WHIRLPOOL WTW5600XW3 "F8E5 error code found. Checked unit and noise is coming from worn bearings in the gearcase. Error code says water lines are swapped. Lines are hooked up correct. Thermistor is out of range. Unit needs gearcase, drive hub, impeller screw, and harness w/thermistor; rqstng P&A on 1 W10240967 (harns-wire) and 1 W10528947 (drive hub kit) and 1 W10772621 (screw) and 1 W11035747 (gearcase)"
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FFEF3016USB "Tech was able to reset unit and get door lock back to home position, ran and tested unit, ch cos ok upon techs departure"
Shaun S.
WASHER SPEED QUEEN AWN43RSN115TW01 "Upon arrival found that drive nut on bottom pulley not tightend all the way, tech tightened pulley, ran and tested unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "Removed and replaced cold cont oil on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
OVEN FRIGIDAIRE FEFL79DQF Upon arrival found that eoc not working correctly and convection motor has extreme noise coming from it; ordrng 1 CONVECTIONBLADE and 1 CONVECTIONMOTOR and 1 EOC
Shaun S.
REFRIGERATOR GE GFFS6KKXASS Found unit needs new evap cover not sealing causing moisture build up; ordrng 1 EVAPCOVERFRIDGE
Kevin S.
ICEMAKER WHIRLPOOL WRF555SDFZ02 "Replaced icemaker, checked tommake sure dispenser is dispensing ice ok. Hopefully this icemaker will prevent buildup of 3 and 4 cubes being harvested out at the same time because this is what is jamming the dispenser."
Shaun S.
WASHER LG WM3470HWA Removed and replaced control board on unit but found unit now needs new pressure switch hose not sealing properly; ordrng 1 PRESSURESWITCHHOSE
Kevin S.
DRYER ELECTROLUX EFME617SIW0 "Changed out parts, ran unit in heated time dry. Unit is tumbling and heating ok, squeaking noise is gone however still has slight rumble noise to it. Unit was extremely full of lint for no longer than they had it. Told husband to make sure that lint screen is cleaned after every load, i went ahead and vacuumed out unit and in bulkhead and blower wheel housing. Told customer to run unit and check to make sure the dryer is venting through the roof properly, however customer never stated problems heating or drying. Both washer and dryer are on pedestals assume some of the noise attributed to being on these pedestals. Unit checks ok."
Kevin M.
REFRIGERATOR MAYTAG MFI2568AES Control brd is out but concerned it needs user interface which is NLA
Kevin M.
REFRIGERATOR FRIGIDAIRE LGUB2642LP3 Showing error code SY CE installed new main brd and checks ok; pckd up 1 242115279 (board-main power)
Kevin S.
DRYER SAMSUNG DV42H5200EP Found front felt seal is detaching from the drum. Will order new drum. Unit purchased 7/16 located in hallway.; rqstng P&A on 1 DC97-14849M (DRUM)
Kevin S.
DRYER ELECTROLUX EIMED55IRR0 "Upon arrival unit door latch is broken on door, you have to hold door closed to run unit, appears they have been taping it closed. Put unit into a time high heat cycle unit is heating and venting, only let it run a few minutes. Customer claims unit produces E64 error code after about 5 minutes. Unit also needs new rollers and overall unit is in poor condition. Pics taken. Gave estimate for repairs, customer declined, will look to find another used or refurbished unit. Collected service call fee."
Kevin M.
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWC in garage TSTAT was open installed new t-stat and checks ok; used 1 5304513033 (THERMOSTAT) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE FPHF2399PF6 "Upon arrival units lower icemaker not functioning. Checked to make sure arm was in proper place, checked for 120v coming into unit, and made sure fill tube was not frozen. Unit is cooling properly and upper dispenser and icemaker working fine.; ordrng 1 5303918493 (freezer ice maker)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 Installed new compressor recharged and checks ok
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Customer claims unit is hardly making ice compared to new, maybe a couple harvests in 24hrs. Called techline to get latest info on service bulletin #RF1902 need kit part number #5303918860.; ordrng 1 5303918860 (KIT FOR FILL TUBE)"
Kevin S.
REFRIGERATOR GE TBX18TAZDRWH "Upon arrival found temps around 55 to 60 for fresh food section and freezer reading around 40-44 degrees. Compressor is running and very hot however condenser fan is not turning and seized up. lights and evap fans are working inside unit. Bottom door shelving is damaged. Pics attached. Deductible collected.; rqstng P&A on 1 WR17X3880 (shelf,dr frnt) and 2 WR2X9144 (end cap)s and 1 WR60X187 (motor,cond.fan) and 1 WR60X275 (blade,condenser fan)"
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/US Adjusted cond fan and some of the noise could be compressor variable speed
Brad A.
REFRIGERATOR ELECTROLUX EI28BS65KS9 "Found water valve not opening when proper voltage is applied, installed new water valve, unit is dispensing water correctly. Unit checks ok.; used 1 242253002 (TS) (WATER VALVE) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA in Kitchen Needs repaired per ice bulletin ; rqstng P&A on 1 DA82-02704A (IÕM SAC KIT)
Brad A.
REFRIGERATOR SAMSUNG RS265TDRS/XAA "Installed new evaporator heater and cover, found crack in liner behind ff evaporator. Put permagum over the crack to seal it. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit needs repaired per ice bulletin asc20170602002 cust already paid SC & Labor on WO#62547; ordrng 1 DA82-02675A (IÕM SAC KIT)
Brad A.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Installed new ice maker and separator. Unit is making and dispensing ice properly. All operations test ok.
Tim R.
RANGE FRIGIDAIRE LGEF3046TFH Replaced front right burner switch. Checks ok; used 1 316436000 (SWITCH) from stock
Tim R.
WASHER WHIRLPOOL LCE4332PQ1 Checked unit over found that the 7nit needs the main control board due to not sending power to motor. Control is NLA SINCE 2017. No repair.
Brad A.
WASHER LG WM4370HKA Found hot water valve not opening and dispensing water when proper. Outage is applied. Ordered hot water valve; ordrng 1 UNKNOWN(DN) (HOT WATER VALVE)
Tim R.
RANGE WHIRLPOOL WFE515S0EB1 Replaced hinge checks ok.
Brad A.
RANGE FRIGIDAIRE LGEF3046TFH "Found hot surface light staying on, found 6Ó burner has burn marks, and is open, 9Ó burner has closed connection on hot surface element sensor when cold. Ordered one 6Ó burner, and one 9Ó burner.; ordrng 1 316282000 (element) and 1 318178110 (element,surface)"
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2322MW2 Replaced auger motor due to not dispensing ice on crushed or cubes. Checks ok.; pckd up 1 242221501 (motor-auger)
Brad A.
DRYER SAMSUNG DV40J3000EW/A2 "Found door seal torn and missing half of it, ordered door seal.; ordrng 1 UNKNOWN (DOOR SEAL (LOWES PRICE))"
Tim R.
WASHER LG WT1301CW Checked unit over found that the unit needs a new drain pump due to broken impeller. Replaced drain pump. Checks ok.; used 1 5859EA1004G (DRAIN PUMP) from stock
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 "Found light switch not turning off when pressed, ordered new switch.; ordrng 1 240505801(DN) (LIGHT SWITCH)"
Tim R.
WASHER FRIGIDAIRE GLWS1649AS2 Checked unit over found that the agitator had. One loose. Retightend agitator. Checks ok
Tim R.
DRYER SAMSUNG DV48H7400EW/A2 Replaced idler and reinstalled belt tested unit checks OK; used 1 DC93-00634A (IDLER PULLEY) from stock
Brad A.
DISHWASHER SAMSUNG DW80F600UTS/AA "Ordered dispenser, received main PCB cover, ordered dispenser.; ordrng 1 DD59-01001A (DISPENSER)"
Tim R.
WASHER LG WM3250HWA Replaced fill valve. Checks ok ; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
WASHER WHIRLPOOL WTW4816FW2 Checked unit over found that the actuator was short. Replaced actuator. Checks ok; pckd up 1 W10913953VP (actuator)
Tim R.
DRYER LG DLEX3470V Checked unit over found shorted heating element. Replaced heating element tested checks ok; used 1 5301EL1001H (ELEMENT) from stock
Tim R.
REFRIGERATOR SAMSUNG RF22K9581SR/AA Replaced control and evaporators due to neither fans running. Checks ok both fans running now.
Tim R.
MICROWAVE SAMSUNG ME18H704SFS Removed microwave. Replaced gas sensor checks ok
Steve M.
WASHER MAYTAG MHW5500FW1 Installed new door boot washer is no longer leaking
Steve M.
DISHWASHER FRIGIDAIRE KUDS24SEBL5 Dishwasher not filling with water. Removed kick panel checked water valve at checks OK remove waterline found no water coming from house to valve
Steve M.
REFRIGERATOR SAMSUNG RF4287HABP/XAA Icemaker not working. Control had ice off. Test cycled icemaker. Unit only filling half way. Low water pressure. Recommend replacement of filter or turning up water pressure.
Steve M.
WASHER GE WCVH6800J2WW Spider assembly all the wash basket has failed causing unit to vibrate violently wash basket and rear tub priced the unit out of repair
Steve M.
DISHWASHER KITCHEN AID KUDI02CRBS3 "Install new door latch, dishwasher door still will not stay closed. Original door seal looks to be OK and is not compromised. Dishwasher frame or tub is compromised and unable to be repaired."
Steve M.
WASHER GE GTW460ASJ9WW Unit wonÕt spin out. Found suspension rod come detached from tub. Reinstalled . Ran through spin cycle. Completed ok
Tim R.
DISHWASHER WHIRLPOOL WDTA50SAHV "Motor and sump crashed when dropped also outer stainless steel destroyed also. This is a tub job so will need additional labor; rqstng P&A on 1 W11084656 (motor-pump) and 1 WPW10455268 (sump and seal assem) and 1 WPW10681507 (tub-dishwr), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "8e. Imk sensor error. 22e fridge fan error 26e imk function errorInstalled ne icemaker and installed drain clip.; used 1 DA61-06796A (DRAIN CLIP), and 1 DA97-07603B (IMK) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT1821QB1 Freezer keeps completely frosting over perform Service bulletin RF 1405. Installed new freezer door gasket and defrost sensor harness. Installed new evaporator fan blade due to broken blade and control box. Icemaker motor will not cycle installed new icemaker. Refrigerator is operating properly; used 1 241798224 (IMK) from stock
Steve G.
REFRIGERATOR KENMORE 106.577037 Customer is not getting ice when he hits the paddle. ice paddle button is no longer available ASI did research through several vendors and came up with the same result part is no longer availablePart number 2305321wg
Steve G.
DRYER LG DLEX3370W Customer states that unit just clicks. Can hear the clicking coming from the main board. Tech did check all the fuses. In the unit. And did check ok. Customer is not going to repair unit.
Steve G.
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Customer had a clogged defrost drain line. Thawed out defrost drain line and installed new defrost drain line hose. Cycled. ; pckd up 1 W10619951 (drain tube)
Steve G.
REFRIGERATOR WHIRLPOOL GI5FVAXVL00 Customer stats that the unit is not cooling. Customer has a locked up compressor. Customer is not going to repair.
Steve M.
WASHER WHIRLPOOL WTW5200VQ0 Washer will not spin out. Found broken lid switch. Adjusted lid hinge to ensure proper strike point on lid switch to prevent it from breaking in future. Washer is operating properly. Unit is shaking excessively due to rusted frame and rear leg missing; ordrng 1 8318084(PW) (lid switch)
Shawn H.
DISHWASHER KENMORE 665.163693 Installed all provided parts and ran to test. All ok.
Shawn H.
WASHER SAMSUNG WF42H5200AP/A2 Installed all provided parts. All ok
Steve G.
BUILT- IN MICROW BOSCH HBLP451RUC/02 Customer states that the whole left side of the console is not working everything on the right side is unit age unknown in kitchen ; rqstng P&A on 1 1111 (STAINLESS STEEL CONSOLE ) and 1 2222 (DISPLAY BOARD)
Steve G.
DISHWASHER BOSCH SHE3ARF5UC/07 "Customer states that the unit is not washing, and when the customer does close the door the soap dispenser does open up and she has to close the door very slow. Customer did say not washing fine, did give customer some helpTips and did a load test to show the customer that the unit motor is washing. ; pckd up 1 645208 (dispenser)"
Shawn H.
DRYER HAIER RDE350AW Installed new thermostat and ran to test. Unit wonÕt get to temp. Called GE and per tech I tested all thermostats. All test good. Unit needs control board. Relay wonÕt stay closed to allow unit to heat properly. Customer does not wish to replace the board and is getting a new unit.
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A "Checked unit and found ice build up around evap fan causing SY Ef error. Ice coming from leaking ice maker fill tube. Replaced fill tube, insulated around fill tube, replaced evap fan and blade. Ran to test. All ok. ; used 1 241509402 (MOTOR) from stock"
Steve G.
DISHWASHER FRIGIDAIRE FGHD2433KW1 "Customer states that the unit is throwing up an error code. Customer needs main board and console assy. Tech spoke to customer several times and looked up error code. Tech was not able to get parts today, so he pre order the parts. WAITING autho.; rqstng P&A on 1 154791801 (console assembly) and 1 154815601 (control)"
Shawn H.
DISHWASHER FRIGIDAIRE FBD2400KB4A Installed all provided parts and ran to test. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL ET1CHEXVQ01 Installed all provided parts and ran to test.
Shaun S.
REFRIGERATOR GE TPX24BPBJ BB "Upon arrival installed new fill line from valve to imk for customer, unit checks ok upon techs departure"
Shawn H.
WASHER LG WM2301HR "Checked unit and found spider flange for inner spin basket broken free from basket. Tub dragging and damaged front half of tub and boot. Unit needs inner basket w/spider flange, front tub, and door boot."
Shawn H.
RANGE ROPER 2022110 "Checked unit and found broil element for upper oven shorted open, bake element for lower oven shorted open, & upper thermostat is off by almost a hundred degrees. Elements are available but I was advised by part supplier that it could take upwards of three weeks to receive the broil element. Thermostat is NLA.; rqstng P&A on 1 4351848 (THERMOSTAT (NLA)) and 1 CH1020 (BROIL ELEMENT) and 1 CH4854 (BAKE ELEMENT)"
Shawn H.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS "Checked unit and buzzing sound is coming from the magnetron/hv transformer. Nothing loose causing vibration. Turntable motor is intermittently making a grinding sound and struggles to turn. Found wave guide cover cracked as well. Unit needs turntable motor, magnetron, hv transformer, and wave guide cover. ; ordrng 1 5304509435 (wave guide cover ) and 1 5304509440 (turntable motor ) and 1 5304509470 (magnetron ) and 1 5304509476 (hv transformer )"
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Upon arrival found imk froze up on unit due to faulty install of water line, cleared issue, cleaned up all ice build up, adjusted fill tube, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Removed and replaced middle door on unit, ran and tested product, unit checks ok"
Shaun S.
DISHWASHER BOSCH SHX46A07UC/21 "Upon arrival removed and replaced control on unit, ran and checked out, unit checks ok upon techs departure"
Kevin S.
DISHWASHER BOSCH SHV57C03UC/47 "Installed parts, ran a quick wash mode for 15 minutes. Checked for leaks didnt see any, unit checks ok."
Kevin S.
WASHER HOTPOINT HTW240ASK4WS "Replaced transmission parts. Put unit in a quick wash warm water. Unit filled, agitated, drained and spun without issue. No noticeable noises at the time. Unit checks ok."
Kevin S.
DRYER SAMSUNG DV42H5000EW/A3 "Put unit into a time dry, high heat, no heat coming from back of unit. Checked found heating element open. Replaced element, tested, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Kevin M.
FREEZER FRIGIDAIRE FFFC09M1RW Compressor is locked up contacted tech line -John- non serviceable unit file#82613393 called vendor
Shaun S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Upon arrival found that freezer had a froze over drain, upon sliding fridge out copper water line busted, line needs replaced but drain has been fixed and ready to go; ordrng 1 COPPERWATERLINE"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Installed new cont brd and EVAP fan motor and rebooted system and checks ok
Kevin M.
REFRIGERATOR KITCHEN AID KTRS20KAWH10 Installed new drain pan
Kevin M.
FREEZER FRIGIDAIRE FFU1464DW2 Def drain is frozen up cleaned out and put probe off the heater down into the drain
Shaun S.
DISHWASHER KITCHEN AID KDFE204EBL4 Unit is in need of a new sump assm; ordrng 1 SUMPASSM
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Upon arrival found that unit has a defective evap fan motor not producing cold air to fridge side and cover needs replaced ; ordrng 1 DA97-08062A (COVER) and 1 DA97-16668A (MOTOR)
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Installed new DISP and checks ok; pckd up 1 DA97-08518D (DISP)
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA In kitchen installed bimetal ff EVAP fan assy and leak kit sealed some cracks in liner and checks ok
Brad A.
RANGE FRIGIDAIRE LFEF3017LBD "Installed 3 burners, unit is heating properly."
Brad A.
DRYER LG DLE7200VE "Installed new idler pulley, unit is working properly, all operations check ok."
Brad A.
REFRIGERATOR SAMSUNG RF34H9950S4/AA "Installed new ice flap, unit checks ok."
Kevin M.
REFRIGERATOR KITCHEN AID KRFF507ESS01 In the Kitchen repairing per bulletin W11329116; rqstng P&A on 1 W11332011 (CONT BRD) and 1 WPW10501260 (cover-evap)
Brad A.
OVEN WHIRLPOOL WOS11EM4EW01 Ordered new glass; saved tckt