Near Lebanon, Ohio 45036
Steve G
Job Details:
09/20/2019
MICROWAVE GE JVM3160
Customer just purchased the unit and does not heat or start up. When the door is closed the cooling fan kicks on. Check the door switches and noticed that the cabinet is damaged. Customer going back to vender.
Near Dayton, Ohio 45458
Steve G
Job Details:
09/20/2019
LAUNDRY CENTER GE GUD27ESSJ0WW
Installed new motor assy. Cycled unit test ok.
Near Waynesville, Ohio 45068
Steve G
Job Details:
09/20/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 06
Customer states that the unit is not making ice ... Found large amount of ice build up on top of the ice container. Did explain to the customer that the ice container does not rest against the ice room wall. Did give customer helpful hint on how to release ice if it build up.
Near Trenton, Ohio 45067
Steve G
Job Details:
09/20/2019
DISHWASHER GE GDT695SGJBB
Customer states that the unit only wash one time the second time the second time it ran for less then a minute and the unit start flashing and shuts off and then back on and starts flashing. Customer called vendor and they are exchanging the unit out.
Near Dayton, Ohio 45440
Tim
Job Details:
09/20/2019
WALL OVEN KITCHEN AID KOCE507EBS03
"Replaced door locks, appliance a manger board and oven control board. Unit starts and runs for 1 second them gives and F1 E5 error code inverter issues. Ordering magnetron, inverter and light build. ; rqstng P&A on 1 W10886919 (lmp-basles), states that autho needed"
Near Dayton, Ohio 45458
Steve G
Job Details:
09/20/2019
WASHER ELECTROLUX EIFLS60LT1
Customer states that the unit is not draining.. found debris in the filter. Cycled.
Near Middletown, Ohio 45044
Steve G
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07
Installed new ice maker assy. Cycled.
Near Springfield, Ohio 45502
Steve
Job Details:
09/20/2019
REFRIGERATOR KENMORE 596.628242
Unit not defrosting. Previously service and timer was installed. Defrost circuit is open. Unit needs to be thawed for 24 hours with doors open prior to being repaired15 yrs old in kitchen ; ordrd 1 12001937 (thermostat) and 1 WP67002135 (heater- de)
Near Dayton, Ohio 45402
Shawn H
Job Details:
09/20/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MSJ
Upon arrival found unit freezing items in upper left side of fresh food section near damper. Ran diagnostics and found no codes. Ran damper and it isn’t fully closing. Removed and inspected. Found pivot arm of damper loose from door. Reassembled and ran to test. Damper functions as it should. All functions work as they should.
Near Dayton, Ohio 45405
Shawn H
Job Details:
09/20/2019
WASHER WHIRLPOOL WTW5840BW0
"F5E1 Long fill no fill, F8E1 lid open, F0E2 over suds, F2E1 stuck button, codes present. Ran unit in diagnostics and found no flow from cold and weak flow from hot. Found supply valve for cold shut and filter screen clogged on hot side. Turned valve on and cleaned screens. Ran unit in diagnostics again and have good flow. Lid lock works fine and all buttons function. Over suds condition was from too much detergent. Leveled unit and calibrated. Ran auto test and all ok. No more codes and unit will complete cycle. 6 years old in laundry room."
Near Vandalia, Ohio 45377
Shaun S
Job Details:
09/20/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MBHA
"Removed and replaced damper motor on unit, ran and tested product, had customer observe and check repair, unit checks ok"
Near Mason, Ohio 45040
Steve G
Job Details:
09/20/2019
RANGE - ELECTRIC WHIRLPOOL WFC310S0ES1
"Repair the part that spark. After installing the new switch, receptical and small burner found another issue with the unit. Need to order front left large burner switch as well. ; schdld next appmnt for 9/20 FRI 8 am"
Near Beckett Ridge, Ohio 45069
Steve G
Job Details:
09/20/2019
MICROWAVE GE JVM7195SK3SS
Customer states that the unit is not heating. ; ordrng 1 GEWB27X10011 (CAPACITOR ) and 1 GEWB27X11079 (MAGTUBE) and 1 GEWB27X1160 (DIODE)
Near Covington, Ohio 45318
Shaun S
Job Details:
09/20/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
"Removed and replaced evap cover and sensor on unit, ran and checked out, unit checks ok"
Near Mason, Ohio 45040
Steve G
Job Details:
09/20/2019
WASHER GE GTW680BSJ6WS
Customer states that the unit is leaking just about every time. Found leak coming from the hose. ; ordrng 1 WH41X24174 (recirculation tube)
Near Lebanon, Ohio 45036
Steve G
Job Details:
09/20/2019
DISHWASHER BOSCH ;SHXM98W75N/11
Customer states that the unit is not getting any water into the unit. ; ordrng 1 1111 (WATER VALVE) and 1 2222 (SENSOR /BLADDER ON LEFT SIDE)
Near Dayton, Ohio 45414
Shaun S
Job Details:
09/20/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A
Upon arrival found that unit has a evap fan motor not running due to fan motor being froze up du to doo no shutting and sealing properly and frosts up freezer cabinet. Made repairs unit checks ok
Near Dayton, Ohio 45414
Shaun S
Job Details:
09/20/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0
Upon arrival found that unit has a froze up water tank not giving water to imk and disp area tech repaired issue unit checksmok
Near Springboro, Ohio 45066
Kevin
Job Details:
09/20/2019
REFRIGERATOR GE GFE29HSDASS
Installed new compressor and recharged and checks ok
Near Dayton, Ohio 45415
Shawn H
Job Details:
09/20/2019
REFRIGERATOR KITCHEN AID KFCS22EVMS0
"Checked unit over and could not duplicate concern of fluctuations in temp. Ran diagnostics and all functions work as they should. Evap fan runs, compressor runs, condenser fan runs, sensors test good, damper opens with ease. Possible control issue or possible compressor overheating. Quoted customer both options and advised to monitor. Could not duplicate concern."
Near Dayton, Ohio 45440
Kevin
Job Details:
09/20/2019
REFRIGERATOR MAYTAG MFX2876DRM00
Removed water filter and adjusted the water flow and unit checks ok
Near West Alexandria, Ohio 45381
Shawn H
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Upon arrival found unit plugged in running, and PO on display. PO is a power outage code. Cleared PO and put unit into diagnostics. When putting unit into test 3 sub test 4 the unit powers down and shows PO. Main board still has voltage to it from the power supply board. This is a test for both fc and rc fans to run. Ran each fan on its own and fc fan isn’t running. Not getting voltage from board. Unit t needs main control and fc evap fan. ; rqstng P&A on 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec), states that autho needed"
Near Dayton, Ohio 45409
Kevin
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL ED5PHEXRQ00
Defrost drain is plugged up called Kaeli from HBW- cleaned out def drain-
Near Brookville, Ohio 45309
Shawn H
Job Details:
09/20/2019
MICROWAVE GE JVM7195SK3SS
"Upon arrival found turntable motor making a clicking noise. Coupler is installed correctly and plate is lined up correctly. Also found wave guide cover torn. Unit will need wave guide cover, turntable motor, and coupler. ; ordrng 1 WB02X28880 (cover mgt) and 1 WB06X10815 (coupler) and 1 WB26X10233 (turntable,motor)"
Near Dayton, Ohio 45406
Shawn H
Job Details:
09/20/2019
REFRIGERATOR FRIGIDAIRE FRS24WRBW0
25 years old in kitchen. Unit has an almost fish like odor to it. Has no fish in unit and has bleached it several times and uses baking powder but nothing helps. Also found crack in liner of door at ice chute. Water leak is from the defrost drain being clogged and overflowing. Cleared drain. Could not find source of odor. Customer states unit will get condensation and frost along the top of the freezer and food freezes in fresh food section. Damper is closing properly but cold control is stuck on and won’t shut down. Crack in door liner is cause of moisture. Liner is NLA. Unit needs liner and cold control. ; rqstng P&A on 1 215201501 (LINER(NLA)) and 1 5303300027 (control-temperature)
Near Dayton, Ohio 45406
Shawn H
Job Details:
09/20/2019
WASHER AMANA NTW4501XQ0
"F7E7, F2E1, F7E1 codes present. F7E7 motor unable to reach target rpm, F2E1 stuck button, F7E1 basket speed sensor fault. The last code was present previous service. Checked unit and found tub locked up. Removed belt and could not turn tub by hand. Gearcase is locked up preventing unit from spinning. Unit was quiet and had no signs of bearing noise on previous visit. Unit needs transmission. This is a recall and did not collect deductible. Customer is calling NSA to dispute deductible. Unit will need transmission. ; rqstng P&A on 1 W11255272 (gearcase)"
Near Dayton, Ohio 45424
Shawn H
Job Details:
09/20/2019
DISHWASHER MAYTAG MDB8949SBM0
"6-1, 6-6, 6-4, 10-1 codes present. No fill code, cool water code, open float switch code, and dispenser circuit code. Ran unit in diagnostics and all functions work fine. Control is shorting out causing error codes. Unit needs control. This is a separate issue from last service. Collected deductible by check. ; rqstng P&A on 1 W10595568 (cntrl-elec)"
Near Dayton, Ohio 45424
Brad Anders
Job Details:
09/20/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW8B
"Unit was not holding proper temperatures, found cold control connector not seated properly. Connected control properly. Unit checks ok."
Near Dayton, Ohio 45424
Brad Anders
Job Details:
09/20/2019
REFRIGERATOR SAMSUNG RS25J500DSG/AA
"Installed new control, heater, and sensor, unit checks ok."
Near West Milton, Ohio 45383
Shaun S
Job Details:
09/20/2019
DRYER WHIRLPOOL WED7300XW0
"Upon arrival found that unit is giving a AF error code, upon speaking to whirlpool tech was told the issue in the thermistor on unit, but if unit is drying ok u may be getting false reading, informed customer of situation, customer to hold off on repair"
Near Dayton, Ohio 45414
Shaun S
Job Details:
09/20/2019
REFRIGERATOR MAYTAG MRT118FFFH01
"Found that noise that customer complaint of is coming from comp when it starts, explained to customer it’s a normal operating sound unit is ok"
Near Springfield, Ohio 45502
Brad Anders
Job Details:
09/20/2019
DRYER SAMSUNG DV210AEW/XAA
"Found element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Near Fairborn, Ohio 45324
Brad Anders
Job Details:
09/20/2019
REFRIGERATOR FRIGIDAIRE FRT21HS6JB0
"Installed new hinge and shelf, unit checks ok."
Near Dayton, Ohio 45458
Kevin
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM03
Unit needs repaired per service pointer FF sectionfrosting up; ordrng 1 W10861900 (cntrl-elec)
Near Bellbrook, Ohio 45305
Kevin
Job Details:
09/20/2019
REFRIGERATOR KITCHEN AID KFIS27CXMS0
Ice maker is not advancing in diagnostics ; ordrng 1 WPW10122559PW (IMK)
Near Dayton, Ohio 45424
Brad Anders
Job Details:
09/20/2019
DISHWASHER KENMORE 665.166159
"Deductible 100 PaidLocated in the kitchen, manufactured Found door panel stripped out, screws will not seat properly, detergent door release is broken, motor not turning with proper voltage applied. ; rqstng P&A on 1 UNKNOWN (OUTER DOOR) and 1 UNKNOWN (DISPENSER DOOR ASSEMBLY) and 1 UNKNOWN (MOTOR AND PUMP ASSEMBLY )"
Near Dayton, Ohio 45424
Brad Anders
Job Details:
09/20/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Found fill valve not opening with proper voltage applied, found upper rack tracking broken, detergent door does not open. Ordered valve, adjusters, and dispenser assembly. Located in the kitchen, manufactured 9/2017; rqstng P&A on 1 W10712395 (ADJUSTER) and 1 W10861000 (DISPENSER) and 1 WPW10327249 (FILL VALVE)"
Near Xenia, Ohio 45385
Brad Anders
Job Details:
09/20/2019
WASHER WHIRLPOOL WTW8000BW0
"Found fabric softener dispenser overflows and leaks out of unit, ordered new dispenser.; ordrng 1 WPW10553370 (FABRIC DISPENSER)"
Near Fairborn, Ohio 45324
Brad Anders
Job Details:
09/20/2019
WASHER SAMSUNG WA456DRHDSU/AA
"Installed new struts and clutch, unit still shaking, found drain pump casing cracked due to tub being off balance. Needs drain pump and inner tube. Needs authorization.; schdld next appmnt for 9/20 FRI !"
Near Dayton, Ohio 45419
Tim
Job Details:
09/19/2019
DISHWASHER FRIGIDAIRE LFID2426TF2A
Replaced console and control. Checks ok
Near Dayton, Ohio 45409
Tim
Job Details:
09/19/2019
WASHER WHIRLPOOL WTW4800XQ4
Replaced actuator. Due to unit not unlocking at the end of the cycle. Unit getting two codes one for couldn’t reach target rpms and motor speed not detected. Checks ok; used 1 W10006355 (ACTUATOR) from stock
Near Dayton, Ohio 45402
Tim
Job Details:
09/19/2019
REFRIGERATOR WHIRLPOOL GS6NBEXRL00
Tested optics they were working properly. Fill valve wasn’t frozen. Unit had power going to icemaker but wouldn’t cycle replaced icemaker. Checks ok; used 1 1129316 (ICE MAKER) from stock
Near Dayton, Ohio 45417
Tim
Job Details:
09/19/2019
WASHER-DRYER COM KENMORE 417.948023
Checked unit over found bearing noise coming from the transmission needs new transmission. No repair due to cost.
Near Dayton, Ohio 45431
Tim
Job Details:
09/19/2019
DRYER SAMSUNG DV431AEW/XAA
Fixed dryer console. Checks ok.
Near Washington Township, Ohio 45458
Tim
Job Details:
09/19/2019
DRYER SAMSUNG DV350AER/XAA
Replaced idler and installed belt.. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Dayton, Ohio 45458
Tim
Job Details:
09/19/2019
WASHER LG WT7200CW
Replaced bleach dispenser and drain hose. Checks ok ran unit twice no leaks.
Near Troy, Ohio 45373
Steve
Job Details:
09/19/2019
DISHWASHER SAMSUNG DW7933LRAWW/AA
Heavy smart auto. Over fill error. Recommend case sensor. installed new sensor. If problem persists a new case break will need to be ordered.; used 1 DD94-01006A (CASE SENSOR) from stock
Near Troy, Ohio 45373
Steve
Job Details:
09/19/2019
REFRIGERATOR FRIGIDAIRE LFTR2021TF
Unit not cooling. Found seized evap fan. Replaced fan. Running ok; used 1 242077705 (EVAP MOTOR) from stock
Near Troy, Ohio 45373
Steve
Job Details:
09/19/2019
REFRIGERATOR FRIGIDAIRE FRS26RLECSB
Unit leaking water from icemaker fill tube. Icemaker accidentally was turned on. Customer hasn’t been using the unit. Customer request of icemaker removal to resolve issue
Near New Carlisle, Ohio 45344
Steve
Job Details:
09/19/2019
REFRIGERATOR WHIRLPOOL ED5LTAXVL01
Iceroute clogged. Iceroute seal is worn out. Replaced ice door kit.; used 1 W10823377 (ICE DOOR KIT) from stock
Near Springfield, Ohio 45506
Steve
Job Details:
09/19/2019
WASHER SAMSUNG WF42H5200AW/A2
Screen scrolling. Unit not filling properly. Found anti siphon plug jammed. Corrected issue. Unit operating properly.4.5 yrs old in laundry area
Near Springfield, Ohio 45505
Steve
Job Details:
09/19/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW0
Icemaker not working. Unit does not have an icemaker. The refrigerator is new to her. Only charged customer our normal service trip and home buyers warranty ticket needs to be canceled
Near Middletown, Ohio 45042
Steve G
Job Details:
09/19/2019
WASHER MAYTAG MVWX655DW1
Install new main board calibrated unit secured drain line test OK
Near Monroe, Ohio 45050
Steve G
Job Details:
09/19/2019
REFRIGERATOR SAMSUNG RD28K9380SG/AA 02
Customer states that the unit is not making ice. Customer had a large ice cubes caught between the ice container. Adv the customer that ice does get caught up due to the space between the ice con ain’t and the edge of the ice room. Cycle unit
Near Lebanon, Ohio 45036
Steve G
Job Details:
09/19/2019
DISHWASHER - BUI GENERAL ELECTRIC DDT595SMJES
Installed new dryer fan motor. Found old fan motor rubber seal around was hitting the fan.
Near Middletown, Ohio 45042
Steve G
Job Details:
09/19/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A
Customer states that the unit has been making a strange noise. She did have a video of the noise but tech was still unable to recreate the noise. Tech unplug the unit for several minutes to recreate noise.
Near Carlisle, Ohio 45005
Steve G
Job Details:
09/19/2019
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA
"Customer states that the fresh food section is not getting cold. Another company has been out several times, and customer is still not keeping things cold. Tech found the cold air return was frozen up and frost build up in the freezer from a air gap in the freezer gasket. Thawed out cold air return and form freezer gasket."
Near Lebanon, Ohio 45036
Steve G
Job Details:
09/19/2019
WASHER MAYTAG MVWB765FW2
Installed new console. Cycled
Near Middletown, Ohio 45042
Steve G
Job Details:
09/19/2019
DRYER ROPER RED4640YQ1
Spoke to Andrea autho 139ANWLCustomer thermal cutoff fuse was out. Customer did replace the house vent about a month ago. Tech removed the lint trap/blower housing and clean out trap. Installed new fuse. Cycled. ; pckd up 1 3392519 (thermal fuse)
Near Dayton, Ohio 45406
Shawn H
Job Details:
09/19/2019
WASHER GE WHRE5550K2WW
Installed all provided parts and ran to test. All ok. No more leaks or noise. ; pckd up 1 WH2X1193 (TUB NUT)
Near Dayton, Ohio 45403
Shawn H
Job Details:
09/19/2019
WASHER MAYTAG MVWX655DW1
Cannot remove washplate hub from splines of transmission. Washplate shattered on removal and hub is seized to the spline of the transmission. Unit will need transmission. Calling BMS to get additional part authorization. Spoke with BMS and due to cost they’re going with replacement.
Near Dayton, Ohio 45403
Shawn H
Job Details:
09/19/2019
REFRIGERATOR SAMSUNG RF260BEAESG/AA
"Customer stated that on Sunday September 15 the unit shut down on its own. Outlet had power but unit was inop. Customer unplugged unit and let sit for 5 hours. They plugged it in and it’s cooling fine since. The ice maker is sluggish to produce ice. Took 3 days to fill bucket. Checked for error codes, none found. Ice maker cycled and filled fine when tested. Could not duplicate concern. Samsung ticket # 4151177598"
Near Brookville, Ohio 45309
Shawn H
Job Details:
09/19/2019
DISHWASHER FRIGIDAIRE FBD2400KW12B
"Upon arrival found unit not fully draining. Holding some water in sump. Drain line is clear, good loop in it. Pump is running but slow to move water. Installed new pump and ran to test. All ok. ; used 1 A00126401 (DRAIN PUMP) from stock"
Near Eaton, Ohio 45320
Shawn H
Job Details:
09/19/2019
DRYER MAYTAG MEDC215EW1
Upon arrival found unit won’t start. Found thermal fuse on blower housing shorted open. Replaced and ran to test. Unit heats and runs fine. No blockages in blower housing causing back up of heat. Temps are within range on high and cycling fine. Advised customer to have vent shortened and cleaned. ; used 1 3392519 (FUSE) from stock
Near Dayton, Ohio 45429
Tim
Job Details:
09/19/2019
DRYER WHIRLPOOL GEW9250PW1
Checked unit over found main control not sending power to the display needs new main control. Parts is NLA. Talked with customer and let her know what was going on because she was not home. She said it was the same issue as she had before which was not correct because her previous issue was a loud idler and rollers needing greased.
Near Vandalia, Ohio 45377
Shaun S
Job Details:
09/19/2019
WASHER SAMSUNG WA52M7750AW/A4
"Upon arrival removed and replaced lid assm on u it, had customer observe repair, unit checks ok upon techs departure"
Near Dayton, Ohio 45426
Shaun S
Job Details:
09/19/2019
WALL OVEN GE 1111
Upon calling customer to let them know that tech is in route for repair was informed that customer needs to cancel appointment per customer over the phone
Near Englewood, Ohio 45322
Shaun S
Job Details:
09/19/2019
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA
"Removed and replaced display assm on unit with proper one, ran and tested product, unit checks ok"
Near Englewood, Ohio 45322
Shaun S
Job Details:
09/19/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA
"Upon arrival found that freezer door is no sealing properly causing unit to freeze up and stop air flow to fridge side, looks as if cabinet is twisted or warp to cause unit not to seal customer to place call to frigid about getting unit replaced, tech has taken pics of unit as it sits now"
Near Beavercreek, Ohio 45430
Tim
Job Details:
09/19/2019
OVEN MAYTAG MGR6775BDS20
Replaced shorted bake ignitor. Checks ok; ordrng 1 WP7432P143-60(TS) (igniter- b)
Near Dayton, Ohio 45410
Tim
Job Details:
09/19/2019
RANGE LG LRG3085ST
Checked unit over found that the broil ignitor wasn’t lighting would heat up but not light. Unit needs new ignitor; ordrng 1 MEE61841401 (BROIL IGNITOR)
Near Arcanum, Ohio 45304
Kevin
Job Details:
09/19/2019
ICEMAKER SAMSUNG RF25HMEDBSG/AA
Replaced parts per bulletin. Pulled out water line slightly from back as per samsung spec and checked with mirror. Put unit into power freeze and cool mode. Unit checks ok.
Near Germantown, Ohio 45327
Tim
Job Details:
09/19/2019
MICROWAVE BOSCH HMV3053U/01
Replaced door switches. Checks ok.; ordrng 1 00617228(TS) (DOOR SWITCH) and 1 00617229(TS) (DOOR SWITCH)
Near Arcanum, Ohio 45304
Kevin
Job Details:
09/19/2019
REFRIGERATOR FRIGIDAIRE LFHT1831QP5
Bottom right hand side of frig door seal is loose. Had to adjust in place. See sticky note.
Near Greenville, Ohio 45331
Kevin
Job Details:
09/19/2019
DRYER GE GTD42EASJ0WW
Change door switch and door latch. unit checks ok.
Near Dayton, Ohio 45440
Kevin
Job Details:
09/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
Installed ice maker and wv and checks ok
Near Dayton, Ohio 45459
Kevin
Job Details:
09/19/2019
REFRIGERATOR GE A4425GDTAWW
Installed new cont brd and def coil and checks ok
Near Dayton, Ohio 45431
Kevin
Job Details:
09/19/2019
REFRIGERATOR WHIRLPOOL GI6SSARXXF06
Def drain is plugged up cleaned drain and adjusted grommet
Near Urbana, Ohio 43078
Steve
Job Details:
09/19/2019
DISHWASHER FRIGIDAIRE FGIP2468UD0A
Unit is operating properly. Unit is filling and washing properly . Ran unit 3 times. Possibly delay while closing door/pausing of unit in cycle.Switch to COD for no problem found under factory warranty
Near Dayton, Ohio 45414
Kevin
Job Details:
09/19/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Installed new def heater and checks ok
Near Troy, Ohio 45373
Steve
Job Details:
09/19/2019
REFRIGERATOR SAMSUNG RS25H5111BC/AA
22E. FF fan error. Unit is frosted up. Found clogged evap drain. Cleared drain tubes and installed new defrost sensor to ensure proper function of defrost. Unit is operating properly ; ordrng 1 DA32-00029Q (SENSOR (TS))
Near Dayton, Ohio 45424
Brad Anders
Job Details:
09/19/2019
WASHER SAMSUNG WA48J7700AW/AA
"Installed new washplate and cap, unit checks ok."
Near Fairborn, Ohio 45324
Brad Anders
Job Details:
09/19/2019
DISHWASHER KENMORE 665.1572569
"Found leak at inlet valve hose, found spring clamp worn out, installed new clamp, unit checks ok."
Near Xenia, Ohio 45385
Brad Anders
Job Details:
09/19/2019
WASHER MAYTAG MVWX655DW1
"Installed new control board, unit checks ok."
Near Xenia, Ohio 45385
Brad Anders
Job Details:
09/19/2019
WASHER MAYTAG MVWC350AW1
"Installed new gearcase motor and seal, unit checks ok."
Near Springboro, Ohio 45066
Steve G
Job Details:
09/19/2019
WASHER AMANA LW8303L2
Found leaking coming from pump brand new pump we ordered drain pump part warranty; saved tckt
Near Dayton, Ohio 45414
Shawn H
Job Details:
09/19/2019
DRYER WHIRLPOOL WED9500TC0
Unit is 11 years old in laundry room. Upon arrival unit would power up and after a few seconds F01 code appears. Code refers to a failed control. Per tech sheet replace main control. Unit needs both control boards. ; ordrng 1 W10121375 (user interface outer) and 1 W10294630 (kit)
Near Eaton, Ohio 45320
Shawn H
Job Details:
09/19/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Upon arrival I double checked connections and wiring at lower hinge. These units are notorious for the blue wire to the auger motor pinching and shorting open. Found harness broken at lower hinge. Unit has good voltage to molex connector under door. Unit needs door assembly. ; rqstng P&A on 1 LW11037733 (dor-fip), states that autho needed"
Near Dayton, Ohio 45414
Shaun S
Job Details:
09/19/2019
WASHER GE GTW460ASJWW
"Installed all necessary parts and repaired unit, had customer observe repair, unit checks k"
Near Trotwood, Ohio 45426
Shaun S
Job Details:
09/19/2019
MICROWAVE WHIRLPOOL UMV1160CS-3
"Upon arrival found that tech couldn’t get unitbto duplicate problem, tech then contacted tech support and explained to them the issue that were having, told tech support that unit has already had mag tube and diode replaced was asked to change trans and capacitos ; ordrng 1 CAPACITOR and 1 HIVOLTAGETRANS"
Near Dayton, Ohio 45415
Shaun S
Job Details:
09/19/2019
REFRIGERATOR FRIGIDAIRE PHS66EJSB0
"Upon arrival found that temps that were showing doesn’t match temps on front display, product in freezer frozen but yet temp showing 30* ice cream ice frozen solid and bottle of water is frozen ice was was formed in mold, tech ordering parts to repair unit; rqstng P&A on 1 FREEZETEMPSENSOR and 1 FRIDGETEMPSENSOR and 1 MAINBOARD, states that autho needed"
Near Arcanum, Ohio 45304
Kevin
Job Details:
09/19/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US
"Customer has all food in spare frig. Pulled out shelving in fresh food section. Removed evap cover, has damage will need new part. Used steamer to clear frozen drain hole, checked and used steam in drain tubes removed from rear make sure everything was clear. Unit is defrosting properly just drain frozen over, unit not dirty and not very old. Inspected dont find anything obviously wrong with drain whole, everything,in alignment unless issue with insulation. Also removed bottom freezer door, removed any frost build up top. Removed and replaced door seal. Removed and inspected evap,cover in freezer. Everything checked ok. Assume just warm air getting in unit from seal or door or insulation problem. Pics attached. ; rqstng P&A on 1 DA63-04439A (FRESH FOOD EVAP COVER)"
Near Greenville, Ohio 45331
Kevin
Job Details:
09/19/2019
WASHER GE GTW330ASK3WW
"Upon arrival, unplugged unit then tried to put into a drain and spin. Unit leds lights are functioning, hit start, nothing, not even lid lock. Suspect lid lock, unit still has some water in tub. Talked with Harry Mccain acting provider for tennant of apartment. First noticed transmission oil leaking from motor cover. Removed motor cover and took more pics. Pulled tech sheet, put unit into,diagnostics, pulled led error codes and converted them 6, 23, 26,27,28. Lid lock failure, and out of balance error etc. talked over with Harry and Krista over the phone, explained the details will order lid lock and harness.; ordrng 1 WH01X27954 (lid lock quick relea) and 1 WH19X24141 (lid lock harness)"
Near Dayton, Ohio 45414
Kevin
Job Details:
09/19/2019
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA
Ordered parts for lower & upper IMk per IMk bulletin ; ordrng 1 DA81-05595A (SEAL) and 1 DA82–02367A (CLIPS) and 1 DA94-02679F (BRD) and 1 DA97-00209Z (FILL TUBE) and 1 DA97-07603B (IMK) and 1 DA97-14474C (CONTAINER) and 1 DA97-15217D (IMK) and 1 DA97-19898A (TUBE)
Near Dayton, Ohio 45417
Kevin
Job Details:
09/19/2019
REFRIGERATOR KENMORE 10678182891
"Installed new fan compressor is also making noise need to replace compressor ; rqstng P&A on 1 W10309988 (compressor), states that autho needed"
Near Beavercreek, Ohio 45431
Brad Anders
Job Details:
09/19/2019
DISHWASHER BOSCH SHE863WF2N/10
"Found unit not powering on, customers electric coming to unit will not supply proper voltage. Informed customer to have electrician check line."
Near Xenia, Ohio 45385
Brad Anders
Job Details:
09/19/2019
REFRIGERATOR SAMSUNG RF23J9011SR/AA
"Installed new filter assembly, unit checks ok."
Near Dayton, Ohio 45424
Brad Anders
Job Details:
09/19/2019
DRYER MAYTAG DE7400
"Unit blows breaker when timer is on, needs timer, timer is NLA, Customer to be reimbursed amount paid."
Near Fairborn, Ohio 45324
Brad Anders
Job Details:
09/19/2019
WASHER WHIRLPOOL WTW5500XW1
"Unit will not spin or agitate, found run capacitor not supplying proper voltage to motor, ordered new capacitor. Located in the laundry room. Manufactured 5/2011; ordrng 1 W10804664 (CAPACITOR)"
Near Xenia, Ohio 45385
Brad Anders
Job Details:
09/19/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFGA
"Found water valve leaking, found ff ice room fan not turning on with proper voltage applied. Ordered fan and valve.; rqstng P&A on 1 242253002 (WATER VALVE) and 1 5304493604 (FAN)"