Local Reviews
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Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Unit is not producing crushed ice. Found ice selector solenoid frozen in the up position. Thawed solenoid. Unit operating ok
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Refrigerator not making ice found icemaker bail arm detached. Reinstalled bail arm. checked cycle. Unit is operating properly
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Refrigerator leaking water on floor found evaporator drain line not secured inside of condensate drain pan reposition hose so that it lays properly inside of the pan
Steve M.
WASHER SAMSUNG WA45N3050AW/A4 Washing machine would not turn on. Found no power at power outlet ran extension cord to power unit on washer is operating properly
Steve G.
DRYER ROPER RED4516FW0 Customer states that the unit is not getting hot at all. Installed new thermo cut off kit. Cycled. Advised customer not to use unit until house vent clean out. ; pckd up 1 3392519 (thermal fuse)
Shawn H.
OVEN SAMSUNG NE58K9430SS/AA Checked unit and found chips in the right front burner and cracks extending outward from chips. Unit needs glass cooktop. Have pics of chips/cracks. Samsung ticket # 4150168743; ordrng 1 DG94-00889B (glass top)
Steve G.
DISHWASHER KITCHEN AID KUDC10FXSS4 Install new main board and consul cycled unit also gave customer helpful tips on using care test OK
Steve G.
REFRIGERATOR KENMORE 365.9762885 Customer states that the noise she was hearing sounded like a jet plane or a lawn mower starting up. Upon time of service call the unit was plugged in just a couple of hours ...Adv customer to take a video of the noise if possible.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed all provided parts. Door closes against door switch properly now. Freezer door is popping when closing. Adjusted and lubed cam closers but this didnÍt help. Unit needs cam closers for freezer door. ; ordrng 1 241856502 (plate-door closer)
Steve G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer states that the unit started leaking after the installer installed the unit. Customer only had the unit less then a week and has not been able to use the unit. Found that the unit is missing a screw and locking tabs that hold on sump assy to the tank. Customer needs sump assy due to the hole for the screw to the locking tab is striped out.
Steve G.
REFRIGERATOR FRIGIDAIRE FFFH17F2QWB Customer states that the unit was thawing out and was warm in the freezer. Customer had unplug the unit for several days and tech had the customer plug into for couple of days prior to coming out. Found that the timer was sticking. Installed new defrost timer. Cycled. ; pckd up 1 5304518034 (DEFROST TIMER)
Steve G.
ELECTRIC RANGE ELECTROLUX EW30ES65GS Customer states that the unit was not being used and started to make a growling noise. She took off the pots off the top and the noise stop. Tech try to recreate that noise. Load test the top with several pots and pans. Turn on the oven at the same time. Could not get the unit to act up at this time. Ask customer to possibly get a video of the noise next time it happens. Took picture of the model serial tag. Hard to read.
Shawn H.
REFRIG/SIDE-BY-S WHIRLPOOL GC3SHAXVS03 "Checked unit and found frost build up along the front. Cleared unit of frost and checked defrost circuit. Circuit is good. Door isnÍt closing properly because cam closers are worn. Customer removing ice bucket removed weight from door allowing it to seal. Unit needs cam closers. ; ordrng 1 2307051 (door closer,fc) and 1 W10132977 (cam-door)"
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Customer woke up the next morning and noticed water all over the floor. The customer states that the washer was not running at the time only the dryer. Found the water leaking at the pea trap. House hold issue. Advised customer that this is a house hold issue and not a washer issue.
Shawn H.
REFRIGERATOR WHIRLPOOL GI6FDRXXY04 Checked unit over and ice maker isnÍt getting water flow. Checked ice maker valve; ohms out good and when test d with dispenser valve wiring it works. Water line to ice maker is clear and can get air throw it. Ran ice maker to cycle and not getting good voltage to valve. It is intermittent. Unit needs ice maker. ; ordrng 1 W10882923 (icemaker)
Shawn H.
WASHER FRIGIDAIRE EFLW417SIW0 "Checked unit and found error codes E41, & E62. E41 is that the board thinks the door switch is open, and E62 is a water temp too high. All functions work fine in test mode but unit will not complete a cycle. Main control has corrupt software. Unit needs control. Customer to call in if they'd like to repair."
Steve G.
DISHWASHER LG LDF5678ST Customer states that the unit is getting an AE error code. Tech pulled the unit and drain the water standing in the tub. Notice that the drain line was not installed properly and rerouted the drain line. Tech did tilt the washer forward and drain out the water that was sitting at the base of the unit. .reinstalled the unit. Cycled. Did have customer run a couple of cycles before closing out ticket.
Shaun S.
DRYER SAMSUNG DV400EWHDWR/AA Upon arrival found that centrifugal switch is out on motor u have to spin by hand to get motor to run; ordrng 1 DC31-00055H (MOTOR)
Shawn H.
REFRIGERATOR KENMORE 253.6041261 Installed all provided parts. Door closes smoothly now. All ok. Called JJ to run cc on file.
Shawn H.
REFRIGERATOR WHIRLPOOL ET18NKXJN00 Checked unit and found defrost drain clogged. Cleared drain and installed copper wire to help prevent future issue. All ok. Please mail out invoice.
Shaun S.
WASHER KENMORE 110.44832 200R Upon arrival found that welds on back of basket are broken and also has damaged rear bearing in tub along with tearing door boot across the frontLabor to date is $100.00 if not repaired ; rqstng P&A on 1 W10250573 (basket) and 1 W10772617 (tub-outer) and 1 WP8181850 (bellow)
Shawn H.
WASHER MAYTAG MVWB765FW0 Checked unit and found hot water valve stuck open. Replaced valve and ran to test. All ok. No more leaking hot valve. ; used 1 W11165546 (WATER VALVE) from stock
Shawn H.
WASHER SAMSUNG WA476DSHASU/A1 Checked unit and found it not proceeding on to spin because the unit is going out of balance. Checked rebound of dampers; left front has excessive bounce. Unit needs a set of dampers. Customer does not wish to repair at this time.
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Customer claims unit lid will not lock intermittently when starting a new cycle and will have to unplug unit then it will work again. Unit will fill then just sit there and give an L1 error. Upon arrival put unit in a spin only mode, several times and unit locked the lid each time, let it spin for a bit, then cancel,test and lid unlocks without issue. Proceeded to put unit into a rinse and spin, unit filled with water, lid locked and unit agitated and again canceled out and unit drained and unlocked. Checked all wiring connections,checked to make sure latch is not binding and lock is aligned properly. Checked to make sure lid properly closed lever for latch switch mechanism in the back appeared ok. Tried to call techline was on hold for over 30min. Never got through. Checked website for technical troubleshooting... proceeded through all checks for L1 error. Only remaining factor is if moisture is getting into the lock itself. Ordering new lock and li
Kevin S.
DISHWASHER GE GDF650SGJ0WW "Customer claims unit not drying properly. Put unit into a normal wash cycle boost mode, heated dry has upper and lower wash zones. Unit filled, washed, drains without issue. Placed coffee mug rightside up to check upper spray arm ok. Customer claims to use rinse aid. Checked heating element found burnt spot and open. Also no certain vent fan is running properly to release steam during drying process. Collected deductible.; rqstng P&A on 1 WD05X24776 (HEATING ELEMENT) and 1 WD24X20256 (vent fan assm)"
Shaun S.
REFRIGERATOR WESTINGHOUSE FPGS18TAL2 "Upon arrival found that both freezer and fridge door gasket needs replaced in poor shape see as quick pic if needed, gave Matt est for repair declines at this time"
Shaun S.
DRYER MAYTAG MEDX655DW1 "Upon arrival found that start switch has fallen back into panel, tech was able to reinstall switch, ran and tested, unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL ED5KEEXB04 "Upon arrival removed and replaced inlet water valve on unit, reinstalled bottom kick plate, ran and tested unit with water, checks ok upon techs departure"
Kevin S.
DISHWASHER KITCHEN AID KUDS01IJBT0 "Upon arrival found issue with rinse led flashing, powered unit off and on. Unit seems to be latching ok, no other buttons appear to be responding. Unit is 2001 model recommended new unit. Gave estimate on new control board is special order but most parts are no longer available.
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Unit compressor is locked & would need a dye drier calling AaronÍs -Spoke to John- donÍt want to repair the unit
Kevin M.
REFRIGERATOR KENMORE 10651133210 Damper assy and checked water and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF26HFENDWW/AA Checked unit out inverter brd blinking 3 blinks replaced inverter brd no blinks solid light spoke to Alex at tech line indicated that it is working properly with new inverter brd
Kevin M.
REFRIGERATOR LG LMXS27626D/01 Called LG techline Austin-checked air flow and adjusted temps from 6 down to 0
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed new gasket was tore
Brad A.
REFRIGERATOR SAMSUNG RS25H5111SR/AA "Found ice maker not cycling properly during test, installed new ice maker, unit is cycling properly. 1 of 2 units at same house."
Brad A.
DISHWASHER LG LDP6797BD "Found unit not draining, AE Error code staying on, found leak sensor switch stuck on, adjusted sensor, error code went away. Unit is washing properly."
Tim R.
DISHWASHER KITCHEN AID KUDS30IXBL7 Replaced touchpad. Checks ok.
Tim R.
WASHER MAYTAG MVWC416FW0 Replaced actuator. Checks ok; used 1 W10913953 (ACTUATOR) from stock
Tim R.
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 "Replaced idler and heater. Checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A (ELEMENT) from stock"
Tim R.
DRYER KENMORE 110.9658412 Replaced shorted heater. Checks ok ; used 1 3387747 (ELEMENT) from stock
Tim R.
MICROWAVE FRIGIDAIRE FGMV176NTF "Replaced door switches ch so unit would heat.; used 1 5304509459 (SWITCH), and 1 5304509460 (SWITCH) from stock"
Tim R.
WASHER LG WM1355HW Checked unit over found that the unit needs a new tub assembley. No repair due to the cost.
Steve M.
RANGE GE JBP2DR2WW Oven is not heating properly found short and bake element. Control still tests OKCalled and received authorization for repair; ordrd 1 WB44T10060 (range bake element)
Tim R.
DRYER WHIRLPOOL WED4815EW1 Replaced shorted heater. Checks ok; used 1 279838 (ELEMENT) from stock
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
COOKTOP JENN-AIR CVE4270B Replaced switch checks ok
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Replaced icemaker and clips. Checks ok; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Steve M.
WALL OVEN GE PT970SR2SS F9. Cooling fan error. Need to install cooling fan. Need oven cart just in case ; ordrd 1 WB26X10264 (fan kit)
Tim R.
COMPACTOR WHIRLPOOL GC900QPPB6 Checked unit over found door switch wasnÍt engaging due to wire off the back of switch. Reinstalled wire. Necks ok.
Tim R.
REFRIGERATOR KITCHENAID KRFF302ESS01 Checked unit over found vibration coming from condenser fan. Adjusted fan. Checks ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FFSS2615TD0 Installed new auger motor ice dispenser is now working properly
Tim R.
RANGE FRIGIDAIRE FFEW3026TBB Replaced touchpad and control. Checks ok
Steve M.
DISHWASHER KITCHEN AID KDTM354DSS3 Dishwasher not running. Found debris in wash motor. Unit running ok
Steve M.
DRYER LG DLEX3470V Installed new control. Dryer running properly.
Steve G.
COOKTOP THERMADOR PCS364GLUS Customer states that the center burner will not light. Tech did not even get a spark or even gas tot he unit. ; schdld next appmnt for 5/16 THU !
Steve M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Installed new user interface refrigerator operating properly
Steve M.
DISHWASHER WHIRLPOOL WDF520PADM5 Top rack IsnÍt washing properly. Found loose spray arm gasket causing spray arm not to move adjusted and reinstalled spray arm. Dishwasher is operating perfectly
Steve M.
WASHER LG WT7600HWA Normal cycles not filling with hot water. Hot water only cycles for second. Performed factory service test recalibrated washer after resetting controls. Washer operating properly.
Steve G.
DRYER KENMORE 110.6210231 "Customer states that the unit is loud. Installed new left rear roller. Cycled ; pckd up 1 349241T (support,roller)"
Steve G.
RANGE WHIRLPOOL WFC310S0EB1 Installed both left and right door hinge and install both and right receivers test OK
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSG/AA 02 Installed new main board and ice maker ...cycled.
Steve G.
DRYER KENMORE 110.6210231 "Customer states that the unit is loud. Installed new left rear roller. Cycled ; pckd up 1 349241T (support,roller)"
Shawn H.
REFRIGERATOR LG LDC22720ST Checked unit and found door switch intermittently shorting open causing light to not come one. No loose or broken connections. Unit needs door switch. ; ordrng 1 6600JB1010A (door switch )
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Found ice maker fill line frozen. Unit in need of service bulletin kit RF1902. Please order kit. ; ordrng 1 5303918860 (fill tube kit)
Shawn H.
WASHER GE GTW460ASJ8WW "Checked unit and found error codes 9, 31, 3 , 29, 27, 26, 28, & 19. Ran diagnostics and found unit not to be sensing lock input. Unit needs lock assembly. ; ordrng 1 WH01X27954 (lid lock quick relea)"
Steve G.
REFRIGERATOR SAMSUNG RF323TEDBBC/AA "Customer states that the unit is still acting up. Customer had another company out and replace several thing in the freezer section. Last time out was the tech replace that main board, inverter board and display due to what the customer has stated. Customer states that the unit thaws out the works for several days. Customer did take several pictures of the freezer back wall and tech did attach.When tech was out the unit was working fine. The unit was in good working condition. NO error codes came up in the display. Service quick was out 4 times prior, and replaced several items. David techline. Stated that possible that water is getting trap inside the cabinet, causing moisture inside the unit causing frosting. If that is the case then techline said that the unit is not repairable. Elaine at NEW Jeff at NEW techline. Asurion. Per Jeff they are deeming the unit no repairable. CRM 113095669Customer to receive a call next couple days."
Shawn H.
WASHER SAMSUNG WF42H5200AP/A2 Checked unit and found se error code. Pulled pump screen and found filter full of debris. Cleared unit of debris and ran to test. Drain pump is good. Found front door boot clamp broken and not secured. Unit needs door boot clamp. ; ordrng 1 DC97-04973B (boot clamp)
Steve G.
WASHER SAMSUNG WF455ARDSWR/AA Customer states that the unit started to smoke and found rubber in the tub. Customer needs at tub job. Verbal est of 1100-1200. Customer not repairing.
Steve G.
DISHWASHER BOSCH SHP65T55UC 07 "Installed new main board, and soap dispenser assy. Cycle unit."
Steve G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Customer states that the unit is not making ice. Found that the fill tube is frozen up. Thawed out fill tube. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR Customer the the unit unplug so tech could work on the unit. Tech installed new ice maker assy. and clips. Sealed up the entire ice room. Installed new heater in the refrigerator section and installed new evap cover. flush out the defrost drain line. Installed new main board. Cycled unit.
Shawn H.
REFRIGERATOR KITCHEN AID KSRA25CNBL00 Checked unit and found lower cam closer worn causing door to not close properly and to open when freezer door is closed hard. Unit needs cam closers. If scheduling after Wednesday need to wait to hear from customer as they are leaving town for the rest of the week. ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door)
Shawn H.
DISHWASHER WHIRLPOOL DU1055XTVS1 Installed all provided parts. All ok.
Shawn H.
DRYER MAYTAG MDE9700AYW "Checked unit and found thermal fuse shorted open for motor. Unit had large amount of lint built up in bloater housing. Cleared unit of lint, installed new thermal fuse and ran to test. All ok. Unit heats and runs fine. Advised customer to have exterior vent cleaned ASAP. Please mail out invoice.; used 1 WP35001087 (THERMAL FUSE ) from stock"
Shaun S.
REFRIGERATOR GE TPX24BPBJ BB Found that water line from imk fill spout to water valve is broken needs replaced ; ordrng 1 WR17X11349 (tube plastic)
Shawn H.
DRYER SAMSUNG DV45H6300EG/A3 Checked unit and found idler pulley broken causing no tumble/no dry. Replaced idler and ran to test. All ok. Unit heats and tumbles fine. Collected deductible by cash. $100.00.; used 1 DC93-00634A (IDLER PULLEY) from stock
Kevin S.
ICEMAKER WHIRLPOOL WRF555SDFZ02 "Upon arrival was able to get icemaker to dispense ice each time. Checked ice chute again and open and closing of dispenser flap sealing each time. Pulled out icebucket, was seated properly. Checked over ice cubes only thing of note was some cubes 3 and 4 together. Called tech line gave me troubleshooting steps, and for the ice in numbers they said that was normal to help with harvest by design. Checked to make sure icemaker was seated properly and no noticeable cracks or issues. Was told to check condenser coil make sure it wasnt too dirty and appeared clean. Only other thing noted is that the unit appears to harvest ice quite frequently and did it 3 times while there. Customer doesnt use much ice so i assume maybe the bucket is over filling and then causing an issue with dispensing then jamming. Ordering a new icemaker unit.; rqstng P&A on 1 WPW10300024 (icemaker)"
Shawn H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Checked unit and found ice maker stuck in the dump position. Ran diagnostics and ice maker wonÍt cycle and is not sensing bucket. Replaced switch and ice maker. Ran to test. All ok. Ice maker is under a part warranty.
Shaun S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Removed and replaced control on unit, ran and checked out, unit checks ok upon techs departure"
Kevin S.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWD "Upon arrival unit was plugged in and not cooling. Some items had been removed others still inside. Customer claims first noted issue saturday. Removed evap cover, no frost pattern however layer of ice in bottom and drain was closed possible defrost issue. Cleared ice and steamed drain ok. Evap,fan is not running, Checked compressor is not running and cold to touch, watt meter only drawing amperage from lights, checked thermostat control setting, moved off then back to coldest. Compressor never tried to come on. Checked ohm reading of thermostat across all settings showed OPEN. Suspect thermostat/cold control is bad, possible defrost timer acting up will get along with compressor relay.; rqstng P&A on 1 297259515 (controller RELAY) and 1 5304513033 (COLD CONTROL) and 1 5304518034 (DEFROST TIMER)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 ItÍs a no cool situation
Shaun S.
DRYER HOTPOINT HTDX1000E0WW Upon arrival found that unit has a defective fuse and will not power up customer to replace fuse unit checks out ok
Shaun S.
WASHER MAYTAG MVWX655DW1 "Upon arrival found that unit was not putting cold water into machine due to inlet screen on valve blocked over with rust, pulled screens from valve cleaned and reinstalled, unit checks ok"
Kevin M.
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 "T-stat isnÍt opening properly and EVAP fan motor is intermittent; rqstng P&A on 1 4389144 (motor,evap.fan) and 1 WP2198202 (thermostat)"
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHT1513LW9 "Upon arrival found that evap fan motor was not running on unit, removed and replaced fan motor, ran and checked out unit, checks ok upon techs departure; used 1 242077702 (EVAP MOTOR) from stock"
Kevin S.
FREEZER FRIGIDAIRE LFFH20F3QWC "Door not sealing correctly, frost buildup in top middle area. Used light inside to show light coming through. Used hair dryer, and scraper to work the seal into place. Then took pics, also put bead of silicone in channel to help hold outer part into place. Took more pics all around door seal. Garage floor naturally sloped to center, no foot adjustment, recommended shimming the front slightly. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed fresh food fan assembly was frozen up and re-ordered gasket was wrong color need black right fresh food door gasket; rqstng P&A on 1 ....... (TRY FF DOOR GASKET BLACK)
Kevin S.
RANGE FRIGIDAIRE FEF368GQA "Found old bake element broken in two. Replaced part, put unit into 350 bake mode. Unit checks ok.; used 1 316075103 (BAKE ELEMENT) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Ff fan assy is locked up and needs repaired per IMk service bulletin; rqstng P&A on 1 DA82-02704A (IMK KIT) and 1 DA97-12608A (FF FAN ASSY) and 1 DA97-14474C (BUCKET)
Kevin S.
REFRIGERATOR LG LSXS26386D "Customer has had unit since May 2018 but only until about April 2019 have they first hooked water line up to unit. When icemaker is set to ñONî the unit will dispense water out of water dispenser onto the floor instead of in ice tray. Called techline, they said this was a common issue with these models as the main water line is swapped incorrectly at the water valve at the assembly in the back from factory. Swapped the 2 5/16î lines and tested for any leaks. Unit checks ok."
Brad A.
REFRIGERATOR BO SAMSUNG RF30HBEDBSR/AA "Found ice maker frozen, not cycling properly. Ice room frosted up. Installed new ice maker and y clip assembly. Unit checks ok.; ordrng 1 DA82-02367A(TS) (Y CLIPS) and 1 DA97-15217D(TS) (ICE MAKER)"
Brad A.
DISHWASHER BOSCH SHX33RF5UC/64 "Unit is leaking from water valve. need valve (00622058).Was instructed to email Bosch with the diagnosis. I am waiting for a response from Bosch, ; schdld next appmnt for 5/14 TUE !"
Kevin M.
REFRIGERATOR SAMSUNG RF197ACBP/XAA Called AHS -Art- wiring in the cabinet shorting out causing the unit not to cool non repairable AHS - will contact customer within 2-3 auth 1ARTM
Brad A.
REFRIGERATOR SAMSUNG RF18HFENBSR/US "Freezer is frosting up, talked to Techline, unit needs leak kit and new defrost sensor. Samsung ticket# 4150156896; ordrng 1 DA32-00024V (DEFROST SENSOR) and 1 DA82-01415A (LEAK KIT)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Installed parts At auger was stripped out needed to rebuild housing assembly; pckd up 1 242305201 (housing cover)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed parts and took pictures of ice bulletin
Tim R.
REFRIGERATOR FRIGIDAIRE FFHX2325TP0 Replaced ice bucket due to broken teeth. Checks ok; ordrng 1 241860803(TS) (ice container asm)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Installed new evaporator fan motor, unit is cooling properly. All operations test ok."
Tim R.
REFRIGERATOR SAMSUNG RF22K9581SR/AA "Unit needs evaporator covers and main control.; rqstng P&A on 1 DA94-03040A (CONTROL BOARD) and 2 DA97-13001B (EVAPORATOR COVER)s, states that autho needed"
Brad A.
REFRIGERATOR SAMSUNG RF22M9581SG/AA "Installed new ice maker assembly, unit checks ok."
Tim R.
DISHWASHER LG LDF7774BD Replaced lower rack assembly due to broken rack. LG covering rack because unit is less then two years old. Talked with customer and we are just dropping off rack when it comes in. ; ordrng 1 3751DD1001C(TS) (LOWER RACK )
Tim R.
MICROWAVE GE DVM1950DR1WW Checked unit over found that after installing part it had shorted out the magnetron again. Found that the mag tube was piting and coating had worn off. Talked to Jennifer with NSA and we are removing al parts but magnetron and returning and just billing for the one part. SheÍs sending info to CC.
Tim R.
DRYER MAYTAG MDE9206AYW "Checked unit over and found rollers and Idlers is completely worn out and grinding. Unit was ran for several weeks while it was squealing and grinding. Customer said unit got harder and harder to start due to the drag put on it by the idlerÍs and rollers. It eventually burned out the motor and the motor wonÍt start; rqstng P&A on 2 12001541VP (support- q)s and 1 33001790 (wheel,blower) and 1 33002795 (motor-drve) and 1 6-3700340VP (IDLER), states that autho needed"
Tim R.
DISHWASHER KITCHEN AID KUDS01FLBL3 Adjusted door seal so that door would close properly and not bind up. Checks ok.
Tim R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced drain pump due to not draining out the water. Checks ok; used 1 W10876537 (DRAIN PUMP) from stock
Tim R.
WASHER WHIRLPOOL WFW9200SQA12 Checked unit over found that the unit had something work its way between the the drum and outer tub. No repair.
Tim R.
RANGE KENMORE 790.78902 Replaced ignitor due to long preheat time in upper oven. Checks ok.; used 1 5303935066 (IGNITOR) from stock
Steve M.
RANGE SAMSUNG NE595R0ABBB/AA Oven is overheating and will not shut off. Recommend main control and new temp probe. Both front dual elements cycle and sometimes will only stay on high. Cannot cook on low. Need both front elements and corresponding infinite switches; rqstng P&A on 1 INFINITESWITCH (FAR LEFT ) and 1 INFINITESWITCH (FAR RIGHT) and 1 LFELEMENT and 1 MAINCONTROL and 1 OVENPROBE and 1 REFELEMENT
Tim R.
REFRIGERATOR AMANA ACD2234HRS Replaced icemaker due to leak. Checks ok; pckd up 1 D7824706Q (ice maker)
Tim R.
WASHER WHIRLPOOL WTW8500DC0 Replaced display due to no power. Checks ok; pckd up 1 W11025585 (panel-cntl)
Steve M.
REFRIGERATOR FRIGIDAIRE FFSS2615TD0 Ice dispenser wonÍt work. Found seized auger motor; ordrd 1 242221501 (motor-auger)
Tim R.
DISHWASHER KITCHENAID KDFE104DSS0 Replaced dispenser and control. Checks ok; pckd up 1 W10854215 (cntrl-elec) and 1 W11032769 (dispenser)
Tim R.
DISHWASHER LG LDF5545ST Replaced racks and control panel. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT1821QB1 "Freezer is completely frosted over door seal warped not sealing properly, evaporator fan blade is broken. Unit is not going through complete defrost defrost harness for heater connections have come out of molex,Will not secure. Unit keeps cycling fan on and off. Will not stop. Need control box.; ordrd 1 242193209 (gasket-frzr door) and 1 242213501 (harness) and 1 242219302 (fan blade) and 1 5304507171 (control box)"
Steve M.
DRYER FRIGIDAIRE FFLE3900UW0 Dryer runs loud for a second then shut off. Found drive belt off motor pulley causing motor to over heat. Re installed belt. Unit running ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Freezer section freezing well below zero and refrigerator section in the high 40s. Found in Temperature blend door not responding properly found a loose wiring in Molex connector. Adjusted wiring position blend door started operating properly through diagnostic activation. Refrigerator is operating OK
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Icemaker still frosting over. Another COD service was just out and did the service bulletins less than a month ago. Recommend contacting servicer
Steve G.
DISHWASHER KITCHEN AID n/a Customer states that no power to the unit. Tech did check power to the unit at the junction box and did not get any power. Tech did hook up a cheater plug to the unit and was able to get power to the inline fuse and power was coming out of the fuse. Notified Rob and he approved the repair. ; ordrd 1 W10380685 (cntrl-elec) and 1 W10481130 (panel-cntl)
Steve M.
DISHWASHER SAMSUNG DW80K7050UG/AA LC error code. Main wash motor is leaking. Customer declined. Repair. Parts too expensive.
Steve G.
DISHWASHER BOSCH SHP865WF2N/10 Customer states that the unit will not power up. Tech removed the junction box cover and noticed that he wire where burn up; ordrng 1 1111 (POWER CORD ASSY. )
Steve M.
WASHER WHIRLPOOL WFW92HEFW0 F3 E1 error. Replaced pressure sensor.; used 1 W10448876 (SWITCH) from stock
Steve G.
DRYER SAMSUNG DV45K7600EWA3 01 Customer states that the unit is loud. Found that the idler pulley was out. Installed new idler pulley. Cycle; ordrng 1 dc93-00634aTS (IDLER PULLEY )
Steve M.
DRYER ROPER RED4516FW0 Dryer not heating found open high limit thermostat on heater housing. Installed new thermostat. Dryer checks out OK; used 1 279816 (FUSE) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 "Fresh food section is warm. Found evaporator fan not running, removed cover and found harness tied up in fan blade. Re-position harness in refrigerator is blowing air properly and cooling."
Steve M.
WASHER WHIRLPOOL WTW5840BC0 "Washer will not agitate. Found stripped splutch gears due to worn actuator. Replaced both parts. Washer working ok.; used 1 W10006355 (ACTUATOR), and 1 W10721967 (SPLUTCH) from stock"
Shawn H.
RANGE THERMADOR PODMW301J/01 Secured unit flush to cabinets. Ran to test. All functions are good and unit is quiet. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL ET16AKXMWR0 "Checked unit and found noise coming from locked up evap fan motor. This is why we have weak cool in the fresh food section. Door seal is deformed allowing cool to escape. Rear of machine has frost build up along the heat exchanger. Evaporator has poor frost pattern across it. Unit has a restriction in the evaporator. Evaporator is NLA. Unit would need evaporator, drier, compressor, evap fan, and door seal. Called Rob Pilder and lvm.; rqstng P&A on 1 2188445 (door gasket ) and 1 482731 (motor,evap.fan) and 1 942866 (evaporator(NLA)) and 1 W10439652 (compressor) and 1 W10843121 (filter dryer)"
Steve G.
FREEZER WHIRLPOOL WRT311FZDW00 Customer states that the unit refrigerator door is not sealing properly. Adjust the door hinge and shim up the door.
Steve G.
WASHER LG WT7100CW Installed new drain pump. Cycle
Steve G.
WASHER WHIRLPOOL LSB6200KQ1 Customer states that the unit is not spinning out as well. Tech started up the unit and was able to hold the wash but in spin. Customer needs gear case and basket drive. Customer is not going to repair the unit.
Shawn H.
RANGE FRIGIDAIRE FEF380MXDCA "Checked unit and found relay on board shorted open. Checked bake and broil elements, they are testing good, all burners work. Unit needs main board and overlay. ; ordrng 1 316207529 (clock/timer) and 1 316220805 (overlay)"
Steve G.
REFRIGERATOR SAMSUNG RF266AEWP/XAA Customer states that the freezer is not cooling. Tech removed the freezer back wall notice that the customer has a restriction. Customer is not going to repair the unit.
Shawn H.
REFRIGERATOR WHIRLPOOL ET1CHEXVQ01 "Checked unit; found defrost drain clogged and evap fan inop. Cleared drain. Fan is getting 118vac but wonÍt run. Fan has a dead short inside the motor. Defrost circuit is good, good frost pattern. Unit needs evap fan. ; ordrng 1 2315539 (fan motor)"
Steve G.
REFRIGERATOR FRIGIDAIRE FFGH2611LWA Customer states that the unit is leaking. Found that the filter in the unit was.cracked. Tech has a by-pass filter and did check with the by-pass filter. Check oh.
Steve G.
DRYER MAYTAG MEDX655DW1 Customer states that the unit will not start. Found two fuses where blown and the vent goes straight out the back. Installed new thermo cut off and thermal fuse. Noticed that when plug back in the heater would not shut off. Installed new heater. Cycled unit test okay ; pckd up 1 WP279816 (THERMAL CUT OFF) and 1 WP279838 (HEATING ELEMENT) and 1 WP3392519 (thermal fuse)
Shawn H.
WASHER LG LDF5545ST Checked unit and getting erratic operation from control. Resetting breaker sometimes work but doesnÍt most of the time. Lights will change on its own and some buttons are inop. Unit falls under service bulletin for buttons not operating correctly. Issue is from moisture getting into control and shorting. Control was replaced under warranty once but wasnÍt replaced with and updated version. verified this with LG tech line. Upper and lower racks are rusting due to worn coating. These are covered under 5 year parts. Verified this with LG tech line. Part is covered under 5 year labor for racks and electronic control. See picture of owners manual. ; ordrng 1 LGAGL75172610 (panel cntrl) and 1 MGR62422102 (lower rack) and 1 MGR62422303 (upper rack)
Shaun S.
DRYER LG DLEX8000W Upon arrival and installing board found that we also have a problem with thermostat on side of element needs replaced ; ordrng 1 THERMOSTATONELEMENT
Shaun S.
DISHWASHER BOSCH SHX46A07UC/21 Upon arrival found that unit has a defective control board ; ordrng 1 496013 (control unit)
Shawn H.
DRYER WHIRLPOOL WED9200SQ0 "Checked unit and found it heating fine. Ran unit on normal and timed dry; heater cycles fine in both. Customer stated that clothes came out wet still. Pulled vent to check for blockages, vent is clear. Cannot duplicate concern of no heat. Possible relay not closing on the board but unable to verify. Please mail out invoice."
Shawn H.
WASHER SAMSUNG WF45N5300AW/US "Checked unit and found 4C, dC codes. 4C is a water supply error and dC is a door error. Ran diagnostics and unit is not getting hot water. Door lock works fine. Supply is good. Checked and found loose connection at hot water valve. Re-secured and ran to test. All ok. Samsung ticket # 4150143029"
Shawn H.
DISHWASHER BOSCH SHSM63W52N/11 "Checked unit and smell is still present. Customer ran Affresh(like previously suggested). Ran 4 times and odor is still present. Called Bosch tech line again. Spoke with John. He suggested we check the rinse aid setting. Unit was set at second highest rinse aid setting. This can cause our slimy feeling on the dishes and an odor. He had me check the drain hose installation, installed correctly. He suggested to run another cleaner and leave door propped open. Advised customer of rinse aid setting and to leave door propped open. Customer is going to run and monitor."
Shawn H.
REFRIGERATOR WHIRLPOOL GI6FDRXXY04 Checked unit and found water flow very very weak. Removed filter and installed bypass plug. Water flows fine to ice maker and dispenser. Filter is bad. Customer stated that it is a new filter and the second one theyÍve tried with same issue. Advised customer to have softener checked. It may be sending hard water into filters causing clog.
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 "Took temperature readings customer claimed both freezer and fresh food section were warm. Temp reads of fresh food section unit was around 38-41 degrees. Freezer section was up to 22 degrees. Plugged in watt meter unit pulled up to 150w at first turn on, then settled down to around 80w. Compressor is very warm, condenser felt room temp condenser fan is running properly. Readings on display read 28 in freezer and 37 in frig. Unit still had some ice cubes in bucket. Removed bottom evap cover found top half frosted bottom half completely clear no frost. Either have a restriction or low charge; rqstng P&A on 1 5303918284 (evaporator KIT) and 1 5303918358 (filter-drier w dye)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2869LF4 "Customer was getting an SYEF error, cooling fan not starting. Checked temps ok in freezer and frig section. Noticed ice/frost buildup below ice compartment around drain area. When removing ice bucket it was extremely full and when pulled out a layer of cubes fell in the compartment as if the icemaker continued o make ice but not stop. There was ice in the tray and when removing ice compartment looked as if water was splashing and going across the top of the unit into the air handler itself causing the error and causing the ice, frost buildup below. installation looked fine, suspect issue with icemaker itself. Customer said he does not wish to repair or put any more money into the unit as it has had multiple issues since new, said they will shop for a new unit. no repair."
Kevin S.
DRYER ELECTROLUX EFME617SIW0 "Customer unit is squealing and vibrating abnormally. Found unit idle pulley needs replaced, also caused damage to belt. Also found some flat spots on rollers.; ordrng 4 134715900 (roller)s and 1 134719300 (belt) and 1 134793500 (idler arm)"
Shaun S.
WASHER ROPER RAS7133RQ3 "Upon arrival found that connection to lid switch was not connected properly and causing unit not to spin or agitate tech repaired unit, ran and checked out"
Shaun S.
WASHER KENMORE 110.2091299 Upon arrival found that unit has a bad transmission customer elects to replace unit instead of repairing
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Fan is intermittently running ordered new fan & main brd; ordrng 1 5304510311 and 1 809069201 (motor)
Shaun S.
MICROWAVE SAMSUNG MC17J8000CS/AA "Upon arrival removed and replaced door on micro, ran and checked operation, unit checks ok"
Shaun S.
DRYER SAMSUNG DV220AEW/AA "Found that unit has a bad heating element, removed and replaced element, checks ok; used 1 DC97-14486A (ELEMENT) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RS265TDRS/XAA02 "Replaced main pcb, checked make sure unit is running and cooling."
Kevin S.
RANGE GE JB750EJ6ES "Replaced main pcb, checked unit cooktop, bake and broil functions. set clock and check oven light. Unit checks ok."
Kevin S.
WASHER LG WM3250HWA "Replaced parts, ran unit in speed wash, unit filled, agitate, drain and spin without issue, no errors. Told customer recommend replacing water hoses and securing drain hose in proper position as they have that down in drain trap."
Jeffrey G.
WASHER GE GTW750CSLOWS Replaced lid lock. Run and checked operation ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHT1837LEO Adjusted damper letting the air to blow down into fresh food section
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 EVAP coil only had partial frost pattern would Need a compressor and a dye dryer cust going to contact store about an exchange
Jeffrey G.
RANGE HOLLIDAY n/a Needs bake element. Called got est okd; ordrng 1 2395 (BAKE ELEMENT)
Jeffrey G.
REFRIGERATOR SAMSUNG RF267ACRS/XANADU 01 Installed parts ok.
Kevin M.
REFRIGERATOR GE GFE28HMHFES Replaced sensor and main brd and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Documented unit was in demo mode reset cust to call back if any other problems occur
Jeffrey G.
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Needs spray arm motor even though it moves arm itÍs bad because of noise it makes. Grinding noise. Installed spray arm and will Inst. sensor on return with motor; ordrng 1 000000000000 (SPRAY ARM MOTOR)
Kevin M.
REFRIGERATOR RCA n/a Cleaned out def drain was plugged up and unit checks ok
Jeffrey G.
DISHWASHER FRIGIDAIRE FBD2400KB4A Need soap dispencer. Heater good; ordrng 1 154574401 (DISPENCER)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Installed new door gasket was tore and checks ok
Jeffrey G.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Mfd 06/16. Needs ice container and evap. Fan motor.; ordrng 1 241860803 (ICE BUCKET) and 1 242077702 (EVAP FAN MOTOR)
Kevin M.
REFRIGERATOR LG LMXC23746D/00 Installed freezer and ice fan assembly sensor and checked OK
Jeffrey G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Needs ice maker. ; ordrng 1 W10882923 (ICE MAKER)
Kevin M.
REFRIGERATOR LG LFX28968ST/01 Installed mullion and hinges and unit checks ok
Brad A.
RANGE FRIGIDAIRE LFEF3017LBD "Found 3 elements open, ordered one 9î and two 6î burners.; rqstng P&A on 1 316135401 (element) and 2 318178110 (element,surface)s"
Brad A.
DRYER LG DLE7200VE "Unit is heating properly, found idler pulley making loud squealing noise. Ordered new idler pulley.; ordrng 1 4561EL3002A (IDLER PULLEY)"
Brad A.
RANGE GE JB258DM1BB Found left front burner not heating up. Found element out of ohm range. Ordered new burner.; ordrng 1 WB30X31057 (8 surface burner wit)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Found unit not cooling properly, evaporator fan not coming on when proper voltage is applied, ordered new evaporator fan motor.; ordrng 1 242077702(DN) (motor)"
Brad A.
RANGE ELECTROLUX EW36CC55GS2 Customer was not home.
Brad A.
RANGE BOSCH NIT8668UC/01 "Talked to Mark at Techline, was given instruction to remove to diodes from control boards to fix the issue. Opened unit and removed 3 diodes from the control boards. Unit checks ok."
Tim R.
DISHWASHER BOSCH SHV863WD3N/10 Checked unit over found that the unit needs a new control. Parts are showing NLA per Shari. Sending over to AHS to come up with the part. AHS said they will send up an email if they are able to come up with parts.; rqstng P&A on 1 12008382(DO) (CONTROL)
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 Cleared out drain pump and replaced electronic control. Checks ok.
Tim R.
WASHER LG WM4270HVA Checked unit over found unit shutting off mid cycle and leaking from tub. Needs complete tub assembly and control.; rqstng P&A on 1 ACQ87456602 (FRONT TUB) and 1 AJQ73674402 (SPIN BASKET) and 1 AJQ74053901 (OUTER TUB) and 1 EBR80360701 (CONTROL )
Tim R.
WASHER LG WM2101HW Checked unit over found that the pressure switch was plugged cleared pressure switch ran unit through 4-5 quick washes and then drain and spins worked good.
Tim R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked unit over found rear cover grinding against fan. Adjusted cover. Checks ok
Tim R.
REFRIGERATOR HAIER FFTR1821QW5A Checked unit over found shorted wiring to compressor. Fixed wiring make sure compressor kicked on and unit started cooling. Checks OK
Tim R.
DRYER GE GTD65EBSJ3WS Replaced drum slides. Checks ok; pckd up 1 WE3M51 (dryer bearing slide)
Tim R.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced ropes. Checks ok; used 2 8194001 (CABLE) from stock
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Unit not cooling properly. Found defrost issue. Block of ice over cap tube getting ice into evap fan seizing operation. spoke to Samsung. Put unit into 117 mode. If problem persists unit will be no longer serviced.
Tim R.
COOKTOP SAMSUNG NZ30K7880US/AA Reset control and and reprogrammed talked with Samsung about and they explained how to reprogram unit. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW7600XW2 Checked unit over found that the dispenser was leaking needs dispenser assembly. No repair per customer.
Tim R.
WASHER WHIRLPOOL WTW6300SW1 Checked unit over found that the bearings in the tub have been worn out and unit was really loud in the spin cycle. Needs outer tub no repair.
Steve M.
RANGE LG LRE30451SW Customer declined repair
Steve M.
DRYER SAMSUNG DV42H5000EW/A3 "Dryer will not start. Found broken idler pulley recommend belt replacement as well. Installed parts listed dryer is running and heating properly; used 1 6602-001655 (DRYER BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSG/AA 02 Customer states that the unit is not making ice. Tech tried to short cycled the ice maker and would not cycle. Ticket 4150132711; ordrng 1 1111 (ICE MAKER) and 1 2222 (MAIN BOARD.)
Steve M.
DRYER SAMSUNG DV48H7400EW Unit has no heat. Heater will need replaced. Customer declined repair costs.
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Refrigerator is leaking water all over floor. Found frozen evaporator drain. Installed drain clip and cleared drain line unit is operating properly; used 1 DA61-06796A (DRAIN CLIP) from stock
Steve G.
RANGE GE J P385W0V1WW "Customer states that the unit both front burners are not working . ; ordrd 2 WB23X10009 (switch,infinite)s"
Steve M.
MICROWAVE SAMSUNG ME18H704SFS Microwave door will not latch found disconnected spring. Reinstalled spring if problem persists customer may need a new door
Steve G.
FREEZER LG LFXS26596S Customer states that the upper ice maker is leaking onto the floor. Tech cycled the ice maker and noticed that the mold was cracked. ; ordrng 1 11111 (ICE MAKER/AUGER ASSY. UPPER. )
Steve M.
RANGE MAYTAG MGR8800FZ0 Some cooktop burners flame will go out while cooking on low and also taking a long time to boil water. Adjusted gas regulators to ensure proper flame height and setting. Unit is heating properly
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Refrigerator icemaker not working again applied additional seal to icebox and thawed out fill tube.
Steve G.
DRYER SAMSUNG DV48H7400EW/A2 01 Customer states that the unit is making a squealing noise and not heating. Found that the heater was shorted out and the idler pulley was bad. Installed new heater and idler pulley assy. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY) and 1 DC97-14486A (HEATER )
Shawn H.
DISHWASHER KENMORE 665.163693 "Checked unit and found heater shorted open, door seal leaking, and water valve leaking. Not cleaning well because water isnÍt getting up to temp. Unit needs heater, water valve and door seal.; ordrng 1 W10518394 (heater) and 1 W10542314 (door seal) and 1 WP8531669 (valve-inlt)"
Steve G.
DRYER WHIRLPOOL WED4815EW1 Customer states that the unit vibrates while in operation. Found that the back panel over was had several screws that were loose. Tighten up and secure the house vent. Point out to customer that they do not have a stress clamp on the unit. Adv to install one or get with the vendor.
Steve G.
WASHER WHIRLPOOL WTW5000DW2 Customer states that when the unit is agitation it is very loud. Found the idler pulley had drop down onto the shield. Tighten up the pulley. Cycled. Calibrated the unit as well.