Installed parts. All checks ok.

Inspected the unit and reattached vent line. All checks ok.

"Inspected unit and found the fresh food section of evaporator fan frozen over not running and warmer than normal temperatures in the refrigerator. Freezer section at good temperatures. Remove the evaporator cover in the fresh fruit section and found ice buildup around the fan. Cleared ice and reconnected fan, ran a test on the fan is functioning properly. Cleared ice water and drain line. Advise the customer it would be beneficial to completely defrost unit for 24 hours in the next week or two. No cracks found on the back liner. All checks OK"

Installed parts listed, all checked good

Inspected the unit and found the refrigerator section not cooling and the freezer section ice building up on the back wall not allowing it to cool in the refrigerator section. Advised the customer to run a 48 hour defrost on the unit with the doors open to resolve any ice buildup and airflow issues. After the 48 hours plug the unit back up and give it 24 hours to reach the correct temperature ranges. All checks good.

"Inspect the unit and found that the customer stated that they lost power and when the refrigerator turned back on, it would not cool and the lights and display was not working. Inspected the unit and found power getting into the compressor but the compressor not kicking on. The compressor has been shorted out. Auth #107JBGI"

Adjusted the condenser fan and checked temps and unit checks ok

Checked temps and checks ok

Adjusted the doors and checks ok

Outlet is bad customer needs an electrician

Installed parts listed, all checked good

"Installed the new control board and ran a test cycle, all checks good"

Inspected the unit and found the unit not cooling properly and found ice buildup on the freezer section. Advised the customer to defrost the unit for 48 hours with the doors open and unplugged to thaw all of the ice buildup in the refrigerator and freezer section. All checks good

Installed parts listed, all checked good

Adjusted doors and ordered new freezer handle that is broken; ordrng 1 5304531227 (FZ handle)

Inspected the unit and found damage to the upper and lower racks. Ordering parts. ; ordrng 1 W10712394 (Adjuster) and 4 W10195416V (Wheels)s and 1 W10728159 (Lower rack) and 1 W10728863 (Upper rack)

Found the hinge/spring assembly in the door faulty. Unit is 9 years old and located in the kitchen. Ordering part. ; ordrng 1 WB56X32677 (Door assembly)

"Installed parts and unit powered on, but as soon as I opened the microwave door the fuse blew again. Unit has faulty door switches. Ordering new fuse and door switch. ; ordrng 1 A23243301 (Switch) and 2 318647300 (Fuse)s and 1 A23242801 (Interlock)"

"Replaced broken belt and heater. Checks OK; ordrng 1 661570V(ts) (Belt), used 1 3387747 (ELEMENT) from stock"

"Unit needs new burners. 10-15 years old in the kitchen. ; rqstng P&A on 1 W11047722 (Burner) and 1 W10823711 (Burner) and 1 WPW10275049 (Burner), states that autho needed"

Ordering parts; ordrng 1 5303918891 (Fan assy) and 1 5304535530 (Control brd)

Unit needs new drain pump and gearcase. No repair.

Cleared out water line and screens checks ok.

Hooked up Newfi and reset and reprogrammed control board.

Disassembled the dryer and replaced the rollers provided by customer. Checked everything over everything order no other parts are needing replaced

Installed parts listed, all checked good

Replaced broken lid lock check ok ; used 1 WH08X32697 (LID LOCK) from stock

Replaced motor and blower wheel checks ok

Check unit over found unit had a massive amount of detergent buildup in the bottom of the dishwasher. This was causing it to leak. Cleared out detergent buildup and instructed customer on usage. Checks OK

Installed parts listed, all checked good

Replaced front door panel and had customer inspect unit. Husband inspected the dishwasher and everything was OK.

Removed door and adjusted door seal. Reinstalled door and adjusted door hinge so that door seal would seal up better. Ensured that the entire casing of the freezer section was siliconed tightly. Unit checks ok.

Installed new wire for heater harness. Checks ok

Cleared out ice jammed in icemaker and reset control. Checks ok

Greased roller wheels check ok

Inspected the unit and found gapping around the freezer section between the inner and outer liner. Sealed up gapping and cleared condensation off gasket. Gaskets are sealing out without any issues. All checks OK

Replaced parts and ran a test cycle. All checks OK

Inspected the unit and found the water had been shut off to the dishwasher due to the valve leaking. Opened the valve back up and ran a test cycle on the dishwasher and filled with water without any issues. Advised the customer they would need a plumber out to repair or replace the shut off valve.

Inspected the unit and found the dishwasher not level and the door not closing properly. Made adjustments. All checks OK.

Installed part. All checks ok.

Customer concern was for a knocking noise that can be heard about every hour. Inspected the unit over and found no defects or faults. Advised the customer that sound is probably coming from the compressor and can be normal for the first six months. All check OK

Replaced display control. Checks ok

Unit is non repairable parts and cabinet is rusting on unit is about 30-40 yrs old

Found unit has a wiring issue in the cabinet, unit nonrepairable called AHS spoke to Vanessa. Authorization number is 187VGMA

Installed parts listed, all checked good

Installed new defrost timer and reset unit

Inspected the unit and found a faulty junction box. Photo attached. Unit not receiving voltage. Advised the customer AHS needs to send out an electrician. Contacted AHS and advised of the issues. Auth #125kKGI

Installed parts listed, all checked good

"Inspected the unit and found it not leveled and leaking out the left side of the door. Leveled the unit and made adjustments and ran a test cycle. All checks ok."

Inspected the unit and found the unit excessively loud during a spin cycle. Inspected the underneath the unit and found the gear case leaking and harder to spin the tub. Advised customer of the cost of the repair and he did not want to put the money into the unit.

Inspected the unit and found the breaker blown. Reset the breaker and found the display board not responding and the unit completely dead. Found that the display board and control board both shorted out by possibly a failed door switch. Advised customer of the cost of the repairs and they did not want to put the money into it.

"Inspected the unit and found the unit completely nonresponsive and found power getting to the unit. Unscrewed the unit and pulled it out a little bit to check for a blown fuse behind the display, found no blown fuse. The unit would likely need a display and control board. Advise customer of the cost of the repair and she will talk to their husband to see if they want to put the money into it and let us know"

Installed parts listed, all checked good

Inspected the unit and found piece of metal down at the bottom of the drain pump that would get caught in the propellers when the water would fill up. Removed the metal and ran several test cycles. all checks good.

Installed water valve and ran a test cycle on the cold and hot water. All checks good

Unit has condensation on outside, called whirlpool spoke to David-non repairable case#7739654446

"Inspected the unit and found the control board, not running through diagnostics and wont activate the drain pump. Ordering parts. ; ordrng 1 W11399437 (Pump) and 1 W11513246 (Control) and 1 W11335100 (Harness)"

"Spoke with customer. Ordering parts. ; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W11393684 (Gearcase) and 1 W11196392 (Acu), states that autho needed"

"Checked unit over and found that the bearings in the tub have failed and it has eaten into the door boots. Unit needs new tub assembly with shock absorbers and door boot. Unit also throwing code for short control. Also needs new control board.; rqstng P&A on 1 AJQ73314402 (Spin basket) and 1 MCK66703601 (Front tub) and 1 AJQ73314202 (Rear tub) and 4 383EER3001V (Shock absorber)s, ordrng 1 MDS47123608 (Gasket), rqstng P&A on 1 EBR79950229 (Control)"

Unit needs new control board and icemaker due to icemaker not cycling.; ordrng 1 W11548540 (Ice maker) and 1 W11556912 (Control)

"Inspected the unit and customer stated that the unit would kick the bake element off when opening the door. Preheated the unit to 350 and ran several test cycles and was unable to duplicate the issue. Talked with Frigidaire Tech Line and they advised that steam when opening the door is running onto the display and causing a miscommunications with the display. Advised putting some heat, reflector tape along the bottom around the display. file #87478771"

Inspected the unit and found the unit not heating and producing correct voltage. Inspected the heating element and found the heating element not kicking on. Replaced the element and ran a test cycle. All checks good. ; used 1 3387747 (ELEMENT) from stock

"Inspect the unit and found the solenoid for the crushed and cube base not engaging and switching between the two. Ordering ice dispenser solenoid.; ordrng 1 WP2152713 (Ice solenoid)"

Inspected the unit and found a 30 error code. Called into Frigidaire Tech line and they advised it is a relay board or the heat probes for the inside of the unit. Ordering parts.; ordrng 1 5304525432 (Relay board) and 2 5304526310 (Temperature Probe)s

Adjusted the doors and ordering the right crisper drawer ; ordrng 1 5304534568STC (Crisper drawer)

Installed parts listed, all checked good

Replaced parts listed checks ok

Installed parts listed, all checked good

Door cam bracket broke off when they were moving the refrigerator and they lost it. Not covered due to missing and broken.

Repaired harness to heating element checks ok.

Replaced shorted water valve checks ok ; used 1 W11165546 (WATER VALVE) from stock

Unit needs new control and drain pump due to not filling with water and constantly reading drain error. No repair.

Inspected the unit and found the compressor off and the unit appeared to be running a defrost cycle. Performed a hard reset on the compressor and powered the unit back up. Unit pulled 5.5 amps on startup and returned to .80 amps on a constant run. Reset the control board and deactivated the smart defrost cycle. Unit on 8 hour standard defrost cycle. Advised the customer the compressor is now back up and running and should return to temps within 24 hours. If temps dont return then they are looking at a sealed system leak.

Installed parts. All checks ok.

Installed parts. All checks ok.

Cleared out burner orfices on all burners checks ok

Recalibrated refrigerator temperatures because they were off about 8?. Unit checks OK; used 1 DA97-13718C (ICE MAKER) from stock

Fixed door seal checks ok

Plugged unit in and compressors and fans kicked on checks ok.

"Installed water valve filter, filter, the freezer icemaker, and installed both rails on the freezer door. Unit OK"

Installed new UI board and reset unit

Installed new lower ice maker kits

"Install new compressor, recharged unit and check OK. 24 to 48 hours to stablize; used 1 A19676501 (Filter drier) from stock"

Inspected unit and found the control and display not responding. Unplugged the unit for a minute and plugged it back in. The unit is now functioning properly and found no other issues. All checks OK

"nspected the unit and found 4 error codes while in diagnostics- oversuds, overfill/leak detected, drain pump, and wax vent. Cleared error codes and ran a test cycle and found no leaks under the unit, prior leak at the door probably due to the oversuds (cleaned sensor and reattached). Ran a diagnostic cycle and the unit is not overfilling and the drain pump is running and functioning properly, good water flow through the drain line. Wax vent is secure and no leaks. Reprogrammed the board and ran an express wash cycle. Found no faults or errors with control and all diagnostic cycles responding correctly. Customer is using Cascade Complete (has dawn detergent in pods) and recommended to not use any detergent pods that contain dawn as they can cause oversuds. Before leaving the home I turned on an express wash cycle and advised to allow it to finish and see if we get any other error codes. Ran an express wash cycle and roughly 10 minutes in started beeping for no apparent reason. Faulty control and drain circuit. Ordering parts. Installed drain pump, control, display, and venting fan. Ran a diagnostic and normal cycle and found no other issues."

Installed part. All checks ok.

"Inspected the unit and found the compressor running for a short period of time and locking up. Found cracking of the interior liner. Called WP tech-line and advised of the issues. Unit to be evaluated for replaced, Techline advised the leak is not repairable. file #7739642104. Provided file number to customer."

"Inspected the unit and found the icemaker, not cycling and making ice. Installed a new icemaker and showed the customer the control lock for the display buttons. The customer to give it about 24 to 48 hours before she starts seeing good ice production. All checks good.; used 1 DA97-15217D (ICE MAKER) from stock"

Installed the new parts and ran a calibration and diagnostic cycle. All checks good.

"Inspected the unit and found the unit not responding to any buttons being pushed and would not start a cycle and found no lights on the display. Found correct voltage coming to the unit. The unit would need a control board and a user interface. Advised the customer of the cost of the repair and they did not want to put money into it at this time."

Installed parts listed, all checked good

Inspected the unit and found the time on the clock was off from the microwave about two minutes. Customer has stated that they have reset the clock several times and within about a week it is off about 1-4 minutes. Called into Frigidaire Tech Line and advised them of the situation and they stated that this is a manufacture design and that it is just the delays in the controls system and replacing parts will not change it. File #87478983

Checked unit over found shorted motor and diverter. Unit 25-30 years old in the kitchen. No model info available. Pics attached ; rqstng P&A on 1 #### (Motor) and 1 #### (Diverter)

Unit needs new control and display due to shortage from lightning strike. ; rqstng P&A on 1 WE22X36197 (Display) and 1 WE22X34377 (Control)

Inspected the unit and found the wash motor not engaging during the wash cycle. Found power going to the wash motor but the wash motor are not engaging. Gave the customer an estimate of the repair and they did not want to fix it.

"Inspected the unit and found the bake and broil elements not working and not heating up. The burners on the top all worked properly. Pulled the unit out and removed the back covers and found that the relay board was shorted out and potentially the control board. Advised them of the cost of a relay board and there was a chance at the control board also needs to be replaced. Advised them of the total amount of both parts would need to be replaced, and they did not want to put that money towards the unit."

"Inspected the unit and found the ice dispensing into the ice bin, but piling up on the outer edges. Found out the ice bin tray was not in its correct position. Made adjustments to the ice bin and ran a cycle. All checks good."

"Inspected the unit and found the dryer squealing when running a cycle. Removed the drum out of the unit and cleaned and inspected all the support wheels and idler arm. Lubricated the support wheels and idler arms and reassemble the unit. Ran a test cycle, all checks good"

Tubing in the freezer door is leaking need to replace doors; ordrng 1 WR78X44447 (FZ door)

Inspected the unit and found no error codes and all mechanical parts functioning. Customer said it wont run through a dry/heated cycle. Possible issue with board. Unit is 4 years old and located in the kitchen. Ordering parts. ; ordrng 1 W10906422 (Control)