We serviced a
GE REFRIGERATOR
Model PTS22LBNARCC
Near Dayton, OH 45458
Sam
Job Details: 09/27/2021
Removed the heating element and cleared ice off evaporator. Showed heating element to the customer that it was damaged. Install new heating element and reassembled unit. All checks OK.
We serviced a
MAYTAG WASHER
Model MVWB450WQ0
Near Kettering, OH 45440
Sam
Job Details: 09/27/2021
"Inspected the unit and found multiple error codes for oversuds. Ran a test cycle and the unit filled with water, agitated, drained, and spun on low, medium, and high cycle without any issues or defects. Removed the top and clear the pressure sensor line. Re-calibrated the unit. All checks OK. I advised the customer to use cleaning tablets at least on a monthly basis if not more often and provide information on the amount of detergent to use. ."
We serviced a
MIDEA DISHWASHER
Model MDT24H3AST
Near Dayton, OH 45420
Sam
Job Details: 09/27/2021
"Inspected the unit and found the door strike and latch not lining up properly, made adjustments to the door latch and pulled it forward. Ran a test cycle and found no issues, All checks OK."
We serviced a
GE REFRIGERATOR
Model GSHS6NGBBHSS
Near Englewood, OH 45322
Kevin
Job Details: 09/27/2021
Installed new defrost heater that sears had order for the customer
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5561SR/AA
Near Englewood, OH 45322
Kevin
Job Details: 09/27/2021
Installed new hub and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF2
Near Englewood, OH 45322
Kevin
Job Details: 09/27/2021
Ran through diagnostics and adjusted ice maker and checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Dayton, OH 45415
Kevin
Job Details: 09/27/2021
Refrigerant leak customer looking at getting new unit
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HBS02
Near Tipp City, OH 45371
Kevin
Job Details: 09/27/2021
Replaced parts, checks okay
We serviced a
KENMORE REFRIGERATOR
Model 106.454238
Near Tipp City, OH 45371
Kevin
Job Details: 09/27/2021
Checked door gaskets an dispenser door for air leaks and unit checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWG
Near Cedarville, OH 45314
Kevin
Job Details: 09/27/2021
Installed new door and gasket and checks ok
We serviced a
GE REFRIGERATOR
Model GIE21GSHFSS
Near West Chester Township, OH 45069
Charles
Job Details: 09/27/2021
Replaced parts, checks okay
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEWW/AA
Near Xenia, OH 45385
Kevin
Job Details: 09/27/2021
Ice maker not advancing properly customer to look at getting a new unit
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWJ
Near Milford, OH 45150
Charles
Job Details: 09/27/2021
Installed part listed. All checked ok. ; used 1 5303918214 (Thermostat) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWG
Near Loveland, OH 45140
Charles
Job Details: 09/27/2021
Frost buildup in freezer. Cabinet warped. Calling techlineRepRobertCase # 84852010Na.technicalhelp@electrolux.comWill be calling Cx about decision.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Batavia, OH 45103
Charles
Job Details: 09/27/2021
Installed part listed. All checked ok.
We serviced a
MAYTAG WASHER
Model MHWZ600TE00
Near Versailles, OH 45380
Amber
Job Details: 09/27/2021
Inspected unit and found UI not working correctly when pressing the buttons. Attempted to get door unlocked multiple times and it did not work. Tried unplugging the pressure sensor as well as clearing out the drain pump filter to try to get the UI to work. Unlocked door manually. UI still acting up. Quoted for UI and control board. Customer declined future repairs.
We serviced a
KITCHENAID RANGE HOOD
Model KVUB600DSS2
Near Rossburg, OH 45362
Amber
Job Details: 09/27/2021
Installed new blower. All checks ok.
We serviced a
SPEED QUEEN WASHER
Model AWNE92SP113TW01
Near Ansonia, OH 45303
Amber
Job Details: 09/27/2021
"Inspected unit and found when I tried to start the unit, it would give an ER CO error code. Per alliance, that code is for miscommunication between the boards. Quoted for both boards. Customer declined future repairs."
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near Ansonia, OH 45303
Amber
Job Details: 09/27/2021
Inspected unit and found the heating element not working when running a test. When I checked continuity it passed. Hi limit thermostat bad. Replaced heating element. All checks OK; used 1 964P3 (Heating element) from stock
We serviced a
FRIGIDAIRE OVEN
Model LGEF3043KFF
Near Beavercreek, OH 45431
Tim
Job Details: 09/27/2021
Unit needs new bottom panel and bake element. Unit 10 years old in the kitchen; rqstng P&A on 1 316505601 (Panel) and 1 316505500 (Bake element)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Dayton, OH 45424
Tim
Job Details: 09/27/2021
"Put unit into diagnostics and would not ship between agitate or spin. Needs transmission, actuator, agitator and inner basket. Needs additional labor; rqstng P&A on 1 W11423758 (Gearcase) and 1 W11178224 (Basket) and 1 W10752283 (Agitator) and 1 W10913953 (Actuator)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF
Near Greenville, OH 45331
Amber
Job Details: 09/27/2021
Inspected unit and found the ring and gasket connected to the case break had been removed. Customer said she took it off to clean and could not get it back on. Pulled out the unit to replace that ring and check for leaks. Ran the dishwasher and no leaks were found. Told the customer that their wash motor is doing really well as well as their drain pump and if they were having issues still I could come back out. All checks OK.
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ABPN
Near Dayton, OH 45419
Sam
Job Details: 09/27/2021
Inspected unit and found major cracking along the back liner in the fresh food section behind the evaporator cover. The cracking is too severe to be repaired. The back liner is a non-repairable part. Unit needs to be replaced. The unit is 12 years old and located in the kitchen; ordrng 1 111111 (Fresh food section linear (non-repairable))
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Lebanon, OH 45036
Steve G
Job Details: 09/27/2021
"Unit stops and starts the cycle all over. ; ordrng 1 W11130362 (Support rods) and 1 W11116594 (Main board.), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Enon, OH 45323
Kevin
Job Details: 09/27/2021
Watervalve not opening up to ice or water dispenser; ordrng 1 W11312191 (W v) and 1 W11535162 (Wv)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSS36DBW00
Near Dayton, OH 45458
Sam
Job Details: 09/27/2021
Inspected unit and found the water dispenser fill tube assembly cracked and leaking water all around the display area whenever activated. Unit is 26 years old and located in the kitchen. Ordering parts; ordrng 1 WP4388152
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILBT01
Near Cincinnati, OH 45249
Charles
Job Details: 09/27/2021
Ordering parts. ordrng 1 WPW10757851 (Boards)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Englewood, OH 45322
Kevin
Job Details: 09/27/2021
Error code 39 -ice maker ; ordrng 1 DA97-13718C (Imk)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF3
Near Dayton, OH 45415
Kevin
Job Details: 09/27/2021
Module broke on display, ordered new module; ordrng 1 240563639 (Module)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Lebanon, OH 45036
Charles
Job Details: 09/27/2021
Power fades out. Unit has F6E2 error code. Is communication error. Needs console UI and control; rqstng P&A on 1 W10920541 (Control) and 1 W10919546 (Console)
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US/AA
Near Lebanon, OH 45036
Charles
Job Details: 09/27/2021
Water valve keeps drawing water. rqstng P&A on 1 1111 (Control) and 1 2222 (Inlet valve)
We serviced a
WHIRLPOOL REFRIGERTOR
Model WRV986FDEM01
Near Mason, OH 45040
Charles
Job Details: 09/27/2021
Unit not freezing. Needs fan and control ; rqstng P&A on 1 W11109595 (Fan motor) and 1 WPW10675033 (Control)
We serviced a
ELECTROLUX DRYER
Model EFME517STT
Near Versailles, OH 45380
Amber
Job Details: 09/27/2021
"Inspected unit and found the whole unit vibrating and making a lot of noise when tumbling. Took it apart and checked pulley, and the support wheels and that the belt was correctly on. When put back together the same thing happened. Ordering parts. ; rqstng P&A on 1 5304505339 (Blower housing) and 1 5304513609 (Blower fan) and 1 134693302 (Motor) and 1 134719300 (Belt)"
We serviced a
GE MICROWAVE
Model PVM9005SJ3SS
Near Milford, OH 45150
Charles
Job Details: 09/27/2021
"Blown switches again. Unit not working again. Loud while operated. Then blew again. Unit will need removed from wall and repaired then hung back up.; rqstng P&A on 1 WB10X25607 (Latch assy) and 1 WB03X10348 (Switch) and 1 WB24X10204 (Switch) and 1 WB24X10205 (Switch) and 1 WB27X11191 (Magnetron) and 1 WB27X25625 (Capacitor) and 1 WB27X25616 (Diode) and 1 WB27X11212 (Thermostat) and 1 WB27X11210 (Thermostat) and 1 WB27X11140 (Filter board) and 1 WB27X26297 (Board), states that autho needed"
We serviced a
FRIGIDAIRE FREEZER
Model FCFS181LQB
Near Arcanum, OH 45304
Amber
Job Details: 09/27/2021
"Inspected unit and immediately found when plugged in the compressor was not running. I hooked up to an amp meter. When I turned the defrost timer to try to get the compressor to run, the compressor pulled 19 A and did not start. Then stop trying to run. Customer stated that it has not ran well or properly since she bought it. Who stated she had lost large amounts of food from the freezer not working properly.; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ3
Near Dayton, OH 45417
Tim
Job Details: 09/24/2021
Check unit over, found blown thermal fuse and heater. Replaced part. Checks OK; used 1 3392519 (FUSE) from stock
We serviced a
BOSCH MICROWAVE OVEN
Model HMC80251UC/01
Near Dayton, OH 45429
Tim
Job Details: 09/24/2021
Arrived and disassembled the unit found customer had received the wrong part from Bosch. Customer is going to re order part and will call us once he receives it.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Dayton, OH 45405
Tim
Job Details: 09/24/2021
Checked unit over customer was complaining about vegetables freezing. Adjust the temperatures and reset control. Instructed customer about keeping things away from the back wall that contain a lot of water. Temperatures were all good when I left.
We serviced a
LG WASHER
Model WM2140CW
Near Dayton, OH 45405
Tim
Job Details: 09/24/2021
Tested unit found that the door lock was broken due to someone pulling the door open. Hinges were broken. Door boot has a rip in it and drain pump is plugged up. Spoke with American home shield these are not normal wear and tear issues. They are not covering the repair per Regina
We serviced a
MAYTAG WASHER
Model LAT7304AA1
Near Dayton, OH 45404
Tim
Job Details: 09/24/2021
Checked unit over found that the unit was leaking from the waterlines attached to the water valve on the washer. Tightened down waterlines and tested unit checks OK. Customer has drain line attached to the washer leaking this is not the correct drain line for the washer. Customer is going to get a new drain line and attach it
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Dayton, OH 45414
Tim
Job Details: 09/24/2021
Replace door switches checks ok; used 3 5304509459 (MICRO SWITCH) from stock
We serviced a
LG MICROWAVE
Model LMV1762ST
Near Huber Heights, OH 45424
Tim
Job Details: 09/24/2021
Checked unit over found shorted main control. No repair due to cost
We serviced a
MIDEA WASHER
Model MLV41N1AWW
Near Fairborn, OH 45324
Tim
Job Details: 09/24/2021
Let unit run 10 minutes into the spin cycle and the tub never moved. Reset control he put unit into spin cycle and unit spun out with no issues. Please let me know if this has more issues
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS177TW01
Near Beavercreek Township, OH 45324
Tim
Job Details: 09/24/2021
Checked unit over found that the unit needs a new motor and blower wheel. Motor is shorted out and will only run when you hold the start button down. Customer does not want to do the repair they want the unit replaced. Customer has only had this unit for less then one week and it has never worked.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Fairborn, OH 45324
Tim
Job Details: 09/24/2021
Checked unit over found that the dishwasher needed a new wash motor. No repair at the moment
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Xenia, OH 45385
Tim
Job Details: 09/24/2021
Freed up timer and tested unit checks OK. Please let me know if customer has other issues
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1817LW1
Near Dayton, OH 45420
Tim
Job Details: 09/24/2021
Cleared frozen drain. Checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RB217ABPN
Near Dayton, OH 45420
Tim
Job Details: 09/24/2021
Checked unit over found that the unit had a sealed system leak. Freezer section is just below room temperature and refrigerator temperature is about 40?. No repair due to the cost.
We serviced a
GE DISHWASHER
Model GDF530PGM4WW
Near Franklin, OH 45005
Steve G
Job Details: 09/24/2021
Unit is not draining. Found drain pump is out. Installed new drain pump. Cycled. Test ok. ; used 1 WD19X25461 (Drain pump.) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Carlisle, OH 45005
Steve G
Job Details: 09/24/2021
Customer states unit is not filling. Upon arrival noticed that the drain line was on the floor, rerouted drain line. cycled unit test OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Springboro, OH 45066
Steve G
Job Details: 09/24/2021
Installed new water valve, checks okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TB5
Near Franklin, OH 45005
Steve G
Job Details: 09/24/2021
Unit is not cooling. Installed new evaporator fan motor. Cycled ; used 1 242077705 (Evap fan) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTWW/AA 01
Near Middletown, OH 45044
Steve G
Job Details: 09/24/2021
Unit is not making ice, found ice cubes were stuck between ice container and icemaker. Remove ice build up cycled unit test OK
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KB1
Near Lebanon, OH 45036
Steve G
Job Details: 09/24/2021
Unit is not washing. Found that the motor is out. Customer is not going to repair the unit.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Dayton, OH 45426
Shawn H
Job Details: 09/24/2021
"Customer states unit will power up but not start. Ran diagnostics to check for error codes. F5E4 lid not open between cycles, F2E1 stuck button error. Lid error will prevent unit from starting. Ran diagnostics cycle to test. Unit ran through diagnostics cycle with no issues. Reset control, ran calibration, and ran rapid wash cycle to test. Unit started fine with no issues. Lid locked and control advanced on fine. Possible control problem. If issue reoccurs unit will need control."
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRW01
Near Lebanon, OH 45036
Steve G
Job Details: 09/24/2021
Crisper drawer is broken. Customer is going to pick up part herself. Gave customer part number
We serviced a
LG WASHER
Model WM2487HWM
Near Clayton, OH 45315
Shawn H
Job Details: 09/24/2021
"Unit is 13 years old in laundry room. Customer states unit is leaking and basket isnt sitting correctly. Inspected and found basket sagging. Basket has come loose from spider flange and is rubbing. Hot water valve also isnt operating. Ran normal cold to check for leaks. Unit is leaking from the front of the tub. Basket dragging has damaged door boot and allows it to leak. Unit would need inner basket, front tub, rear tub, door boot, and hot water valve. Due to age and cost customer does not wish to repair."
We serviced a
MAYTAG DRYER
Model LSE1000
Near Brookville, OH 45309
Shawn H
Job Details: 09/24/2021
Unit wont tumble but motor runs. Removed front and found belt broken. Replaced belt and cleared unit of lint. Ran to test. All ok. Unit is tumbling and heating as it should.
We serviced a
LG WASHER
Model WT1701CW
Near Vandalia, OH 45377
Shawn H
Job Details: 09/24/2021
Installed all provided parts and ran to test. Unit is spinning as it should.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Brookville, OH 45309
Shawn H
Job Details: 09/24/2021
Visually inspected unit and found no signs of water damage. Ran unit to test. Unit powers up fine and all buttons work. Unit is drawing 13 amps during heating. All functions operate as they should. Vent fan and under hood light work. All ok.
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Springboro, OH 45066
Sam
Job Details: 09/24/2021
"Inspected the unit and found the heating element assembly had over heated and damaged the casing and element, causing the unit to leak water and damage the customers floor. The tub is not a repairable part. Called Lowes and recommended the unit be replaced. Lowes to contact the customer."
We serviced a
BOSCH DISHWASHER
Model SHS5AVF2UC/01
Near Middletown, OH 45042
Sam
Job Details: 09/24/2021
"Inspected the unit and found a large amount of gunk around the door seals and the lower door trim and in the filter area. Cleaned out drain filter, drain pump, and drain line. Entered diagnostics and found no error codes. Ran a test cycle in the unit filled with water, washed with good water flow, and rain without any issues. Found the rinse aid dispenser empty. Major items to the door gasket and door to make sure closing properly. Provided information to the customer and advised them to use the cleaning tablets at least every 2 to 3 weeks to help keep food in gunk from building up. All checks OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near Dayton, OH 45459
Sam
Job Details: 09/24/2021
Inspected the unit and found gap in between the inner and outer liner in the unit on smart defrost cycle. Put the unit on an eight hour basic defrost cycle and used food grade sealant to seal up the gap keeping warm air from getting into the unit. All checks ok.; used 1 111111 (Sealant) from stock
We serviced a
SAMSUNG RANGE
Model NE58F9710WS/AA
Near Dayton, OH 45458
Sam
Job Details: 09/24/2021
Customer stated they installed the part and everything is working fine. All checks ok.
We serviced a
LG RANGE
Model LWS3081ST/00
Near Sugarcreek Township, OH 45440
Sam
Job Details: 09/24/2021
"Inspected the unit and found the control relay boards not activating and turning on the bake, broil, or convect elements. While in diagnostics I could not get the relays to activate. Provided estimate to the customer and they declined the repair at this time."
We serviced a
SAMSUNG WASHER
Model WF42H5000AW
Near Dayton, OH 45459
Sam
Job Details: 09/24/2021
"Inspected the unit and found a loose inlet hose and unit needed to be recalibrated. Made adjustments to the hose, ran a test cycle and found no other leaks. Calibrated the unit, all checks ok."
We serviced a
WHIRLPOOL WASHER
Model LSW9700PQ0
Near Moraine, OH 45439
Sam
Job Details: 09/24/2021
Inspected the unit and found the gear case cracked and leaking grease. Provide information to customer and due to the age of the unit and the cost to repair the tech recommended to replace the unit. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Cincinnati, OH 45249
Kevin
Job Details: 09/24/2021
Pressurized system with nitrogen and found cap tube broke off going into cabinet contacted techline-Gaety-file #84848229
We serviced a
BOSCH DISHWASHER
Model SHE3ARF2UC/12FD93080
Near Dayton, OH 45439
Sam
Job Details: 09/24/2021
Install drain pump and cleared the drain line. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Woodbourne-Hyde Park, OH 45459
Kevin
Job Details: 09/24/2021
Adjusted the door and gasket was letting air causing the frost
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS24WRAD1
Near Englewood, OH 45322
Kevin
Job Details: 09/24/2021
Unit needs door gaskets and sealed system leak which is non repairable, contacting HBW-Jose-151645742521
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TBJ
Near Dayton, OH 45402
Kevin
Job Details: 09/24/2021
Defrost evaporator coil and installed new bimetal and checks ok; used 1 5303918634 (Bimetal) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSD2756GEB
Near Dayton, OH 45426
Kevin
Job Details: 09/24/2021
Adjusted dispenser door and checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF262BEAESR/AA
Near Dayton, OH 45426
Kevin
Job Details: 09/24/2021
Replaced hub and customer is reprogramming unit
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model GDT530PSP5SS
Near Batavia, OH 45103
Charles
Job Details: 09/24/2021
Unit itself is fine. Customer has power voltage loss at power source. Customer needs electrician.
We serviced a
GE MICROWAVE
Model PVM9005SJ3SS
Near Milford, OH 45150
Charles
Job Details: 09/24/2021
"Unit kept on tripping off. Found loose connection at door switch. Fixed harness to switch. All checks ok."
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Pleasant Plain, OH 45162
Charles
Job Details: 09/24/2021
Used diagnostic tool to check over unit. Found suds error and firmware update. Installed update and checked ok. Unit operating as designed. Recalibrated unit. Checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF268ABPN/XAA
Near West Chester Township, OH 45069
Charles
Job Details: 09/24/2021
Cleared blockage in ice maker. Connection now made and cycled fine. Checked ok.
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Liberty Township, OH 45044
Charles
Job Details: 09/24/2021
Found ice chute clogged. Ice got stuck and blocked outlet. All checks ok.
We serviced a
GE WASHER
Model GTW525ACP0WB
Near Morrow, OH 45152
Charles
Job Details: 09/24/2021
Found seal missing in valve. Corrected and all checked ok.
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Union, OH 45322
Amber
Job Details: 09/24/2021
"Inspected unit and found the dryer lights blinking as well as the dryer making a humming noise. I tested the UI by pressing all the buttons to make sure they worked properly. When attempting to start the dryer, it would start for a second then die immediately. Informed customer that this issue is caused by an electronic problem with either his main control board or his user interface. Gave him a quote for the main control board and told him that if the problem is with his UI, they no longer make that part. He stated he wanted to talk to his wife about it."
We serviced a
BOSCH DISHWASHER
Model SHP65T56UC/09
Near Bradford, OH 45308
Amber
Job Details: 09/24/2021
"Installed new parts. Checks okay"
We serviced a
GE WASHER
Model GTW725BSNWS
Near Greenville, OH 45331
Amber
Job Details: 09/24/2021
"Inspected unit and found the customer had not been running full sized loads through her washing machine. Also found when starting and filling the washer, her bathroom started flooding with water. No leaks were coming from the washer. Informed her that a plumber was needed to fix the water line for the washer. Customer stated her landlord had called for plumber and was scheduled to look at it. I informed customer the reason her tub was knocking was because she was not putting enough clothes in the washer to properly weigh it down as the unit has a large tub. Advised customer to start running larger loads and that her loads should reach about the halfway mark on the machine before water. All checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH8
Near Arcanum, OH 45304
Amber
Job Details: 09/24/2021
Inspected unit and found water valve with build up on the inside causing poor water pressure and cleaning. Also found water not flowing into the tub due to a spoon underneath the float sensor causing the unit to think it was full of water. Removed spoon and changed water valve. All checks ok. ; used 1 W10327249 (Water valve) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB4A
Near Dayton, OH 45402
Tim
Job Details: 09/24/2021
Replaced door latch that was broken. Checks ok; ordrng 1 5304525218(ts) (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZOO
Near Greenville, OH 45331
Amber
Job Details: 09/24/2021
Inspected unit and found the freezer built up with ice. Also noticed the rails frosted over making it difficult to push and pull the freezer door. Found some gapping along the freezer liners as well. Customer informed me he had defrosted it recently and this had built up within a few days. I took off the evaporator cover and found a large chunk of ice coating the inlet/outlet of the evaporator lines. Steamed out the large chunk of ice and made sure the openings to the fridge were clear. I made sure there werent any cracks in the liner causing moisture to get in. Made sure railings were defrosted allowing the freezer to be closed smoothly and securely. Sealed up the liner gaps with food grade sealant. All checks ok.
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Springboro, OH 45066
Steve G
Job Details: 09/24/2021
Last time out reset unit work for a while customer states started acting up again ; ordrng 1 WR55X26306 (Display board) and 1 WR55X29507 (Board)
We serviced a
GE WASHER
Model GTW485ASJ1W
Near Xenia, OH 45385
Tim
Job Details: 09/24/2021
Replaced belt. Checks ok; ordrng 1 WH01X27538(ts) (Belt)
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Xenia, OH 45385
Tim
Job Details: 09/24/2021
Checked unit over, the rear bearings in the tub have failed causing the unit to shake and vibrate. This has broken the rear pulley and bolt. Unit needs new tub assembly and belt and pulley.; rqstng P&A on 1 WH45X22914 (Rear tub) and 1 WH45X23480 (Inner basket) and 1 WH45X22894 (Front tub) and 1 WH07X10022 (Pulley assembly)
We serviced a
GE REFRIGERATOR
Model GSH25SGRBSS
Near Clayton, OH 45315
Shawn H
Job Details: 09/24/2021
Customer states that freezer is still getting frost and ice build up. Items are no longer freezing in the refrigerator. Inspected unit and found a large crack in the door going along the edge to the seal. Warm air is entering freezer through crack in door. Unit needs freezer door and gasket. Calling 2/10 to have deductible removed and authorization. ; rqstng P&A on 1 WR78X11096 (Freezer door) and 1 WR24X23252 (Gasket)
We serviced a
GE RANGE
Model ZGU385NSM2SS
Near Dayton, OH 45415
Shawn H
Job Details: 09/24/2021
Unit is 9 years old in kitchen. Customer states that none of the burners will spark. Has to light by match. Unit has proper voltage to transformer but no voltage out. No loose connections. Unit needs transformer and spark module. ; rqstng P&A on 1 WB13T10076 (Spark module) and 1 WB27X21609 (Transformer)
We serviced a
GE REFRIGERATOR
Model GFE28HMHCES
Near Troy, OH 45373
Shawn H
Job Details: 09/24/2021
Customer states that items in freezer arent freezing but nothing is thawing. Temps are in the 20s in the freezer. Set to 0. Unit has error code for condenser fan not running. Pulled unit and forced condenser fan on. Fan is getting voltage but wont run. This is why unit isnt cooling well. Unit needs condenser fan and software updated on return. ; ordrng 1 WR60X23363 (Condenser fan)
We serviced a
GE RANGE
Model CES750M2N2S5
Near Vandalia, OH 45377
Shawn H
Job Details: 09/24/2021
Bake and broil wont work. Inspected unit and found main control isnt sending voltage to elements or secondary board for upper oven. Relay has failed. Unit needs main control board. ; ordrng 1 WB27X33705 (Main control)
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS
Near Dayton, OH 45424
Shawn H
Job Details: 09/24/2021
"Customer states that unit is cooling and control is flashing. Flashing 0 in freezer section and 42 in fresh food. Temps inside are in the 60s. No fans or compressor is running. Checked for error codes and none present. Unit has proper voltage to it. Inverter board is showing an error code. 5 flashes on board light but code is not represented in tech sheet. Customer also had a complaint with the upper ice maker. Cubes are getting stuck in it when it cycles. Cycled to test. Ice maker is very slow. Cubes are sticking because it wont fully dispense them. Unit needs inverter board, main board, and upper ice maker. ; rqstng P&A on 1 DA97-07365G (Ice maker) and 1 DA41-00614F (Inverter) and 1 DA41-00620B (Main pcb)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Springboro, OH 45066
Sam
Job Details: 09/24/2021
"Inspected the unit and found damage to the wash plate, hub drive, and gear case. Attempted to remove the wash baskets and they cannot separate from the gearcase. The unit is six years old and located in the laundry room. Tech recommends unit be replaced due to the extent of the repair and cost.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10006354 (Cam splutch) and 1 W10006384 (Belt) and 1 W10609480 (Washplate) and 1 W10586077 (Inner basket) and 1 W10512161 (Outer tub) and 1 W10239973 (Pulley)"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Miamisburg, OH 45342
Sam
Job Details: 09/24/2021
Inspected the unit and found the back leg damaged and the unit not completely leveled. Found the middle igniter cracked and the door on the bottom not closing properly. Ordering parts; ordrng 2 316272900 (Rear legs)s and 2 5304509869 (Front legs)s and 1 5304521036 (Orifice) and 1 316415000 (Glide) and 1 316415001 (Glide)
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Centerville, OH 45459
Sam
Job Details: 09/24/2021
Inspected unit and found the heating element in tact and two fuses and shortened out along with the temperature control. Ordering parts; ordrng 1 WE04X25195 (Thermostat) and 1 WE4M325 (T.block) and 1 WE04X25194 (Thermostat) and 1 WE04X25196 (Fuse) and 1 WE04X26139 (Fuse)
We serviced a
GE REFRIGERATOR
Model CVE28DP2NBS1
Near Dayton, OH 45416
Kevin
Job Details: 09/24/2021
Fan motor making loud noise need to replace fan motor; ordrng 1 WR60X32071 (Ff fan motor)
We serviced a
GE REFRIGERATOR
Model GSS25GGHPCWW
Near Centerville, OH 45459
Kevin
Job Details: 09/24/2021
Replaced parts, checks okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF0
Near Maineville, OH 45039
Charles
Job Details: 09/24/2021
600a Frost in top right corner. Compressor running. Not cooling. Needs charged. ; saved tckt