Local Reviews
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Tim R.
WASHER SAMSUNG WA422PRHDWR/AA Unit needs inner and outer tub and transmission. Submitted online. Putting into options per vendor; rqstng P&A on 1 DC97-16967A(DO) (OUTER TUB ) and 1 DC97-16984A(DO) (CLUTCH ) and 1 DC97-16990F(DO) (INNER TUB)
Tim R.
MICROWAVE FRIGIDAIRE LFMV1645TF "Checked unit over found bad door switches. Replaced door switches. Checks ok.; used 1 5304509459 (SWITCH), and 2 5304509460 (SWITCH) from stock"
Tim R.
WALL OVEN BOSCH HMC80252UC/01 Replaced filter board and supports.
Tim R.
WASHER WHIRLPOOL LSN1000KQ0 Checked unit over found that the transmission was locked up and leaking around the tub assembly. Submitted online. No repair per vendor; rqstng P&A on 1 280184(DO) (support) and 1 3360629(DO) (gear case) and 1 63849(DO) (tub-outer) and 1 W10389328(DO) (basket & bal ring)
Tim R.
WASHER SPEED QUEEN AWN63RSN115TW01 Replaced belt. Checks ok ; ordrng 1 204008(TS) (BELT)
Tim R.
REFRIGERATOR MAYTAG MFX2570AEM4 Ice maker jammed. Cleared ice. Checks ok
Tim R.
MICROWAVE GE DVM1950DR1WW Unit starting up running a few seconds and buzzing them shutting off and sparking. No repair due to cost submitted online.
Tim R.
WASHER SAMSUNG WF410ANW/XAA Needs tub assembly completely locked up. Submitted online. No repair due to cost per vendor; rqstng P&A on 1 DC97-15328L(DO) (REAR TUB) and 1 DC97-15478A(DO) (INNER TUB) and 1 DC97-15596A(DO) (TUB FRONT)
Tim R.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced door seal. Checks ok.; ordrng 1 W10300924(DN) (door seal)
Tim R.
WASHER MAYTAG MLE2000AYW Checked unit over found issue with the motor control. Part NLA for motor control. No repair
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2312TPO Water leaking from ice dispenser. Found small defect in ice shoot not allowing flapper to seal properly allowing condensation to build up and leak. Trimmed burr from plastic. Seal is now holding water not leaking air.
Tim R.
HOME LAUNDRY ELE FRIGIDAIRE FFLE4033QW0 Replaced motor control unit started filling with water and agitating. Checks ok.
Tim R.
MICROWAVE SAMSUNG ME20H705MSS Unit needs new door assembly and main control due to SE error code and not heating. Submitted online. Vendor putting into replacement due to cost.; rqstng P&A on 1 DE92-03624C(DO) (CONTROL) and 1 DE94-03237F(DO) (DOOR)
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed new filter dryer and charge system found small pinhole leak at factory dryer. Refrigerator is cooling properly
Steve M.
REFRIGERATOR SAMSUNG RF263AERS/XAA "Unit needs new mullion and defrosted evap drain and installed clip.; used 1 DA61-06796A (DRAIN CLIP) from stock, ordrd 1 DA97-07276E (DOOR MULLION)"
Steve M.
WASHER WHIRLPOOL WTW8500BR0 F2 error. Stuck keypad error. Removed keypad. Corrected stuck key issue in control panel. Unit operating ok. If problem persists a new user inter face will need to be installed
Steve M.
REFRIGERATOR SAMSUNG RF220NCTASR/AA Found int of fridge section at 36.2. FF temp sensor checked at 37 degrees at main board. Temp blend door is cycling properly. Tightened loose wire on condenser fan motor . Unit cooling properly.
Steve M.
WASHER MAYTAG MVWX655DW0 Washer will not spin. Found stripped drive hub and washplate.; ordrd 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Steve G.
RANGE WHIRLPOOL WFE301LVQ0 Customer states that the unit started to spark. Customer needs bake element;
Steve G.
DISHWASHER KENMORE NOT TAG "Customer states that the unit is leaking out of the front right, and not draining. Filled up the unit and let unit wash. Found that the unit was over suddings."
Steve M.
REFRIGERATOR KITCHENAID KRFC604FSS00 Refrigerator section not cooling properly. Suspect defrost problem. Prior company installed outdated control board. Need to install new board and fan assembly.; rqstng P&A on 1 W10889360 (cover-evap) and 1 W11333076 (CONTROL)
Steve G.
WASHER GE GTW460ASJ6WW Customer states that the unit will not start at all. Tech cycled unit and noticed that the lock was bad. Installed new lock. Cycle. ; pckd up 1 WH01X27954 (LOCK)
Steve G.
DRYER LG DLGX3371W Installed new duct assy. Cycle.
Steve G.
DRYER LG DLE1501W Customer states that an e80 code did an internal temp and was reading over 227 and climbing. Did explain to customer how to clean out vent properly. Adv do not use unit till vent is cleaned out.
Steve G.
REFRIGERATOR SAMSUNG RF25J500DSR/AA02 Customer states that freezer door is not closing. Found the top right corner gasket was not seated all the way remove gasket clean reinstall gasket door shots fine test OK
Steve G.
FREEZER SAMSUNG RS261MDRS/XAA Customer states that the unit is leaking from the freezer side of the unit. Customer must have unit unplugged two days prior to coming back out.; rqstng P&A on 1 1111 (HEATER) and 1 2222 (BI METAL) and 1 3333 (MAIN BOARD) and 1 4444 (EVAP MOTOR)
Steve G.
REFRIGERATOR SAMSUNG RFG298HDBP/XAA "Check the evap fan, heater in the refrigerator section. Installed new ice maker and main board. Cycled."
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA 02 Customer states that the refrigerator section is not cooling. Customer has ice build up in the vents of the back wall.Not making ice. Customer has to shut down two days prior. Tech called vendor for autho. Spoke to Jeanette. L1-29132041399; ordrd 1 DA82-02367A (CLIPS) and 1 DA94-02679A (MAIN BOARD) and 1 DA97-15217D (ICE MAKER )
Steve G.
RANGE SAMSUNG FE-R300SW/XAA Customer states that the front right burner stays on hot the entire time and cannot adjust front right burner; pckd up 1 DG44-01002 (INF. SWITCH )
Shawn H.
DRYER SPEED QUEEN ADGE9RGS115TW01 "Installed conversion kit and ran to test. Unit heats fine. Has a good flame color, no gas leaks. All ok."
Shawn H.
RANGE HOTPOINT RB526H3WW Installed all provided parts and ran to test. All ok.
Shawn H.
WASHER GE GTW460ASJ5WW Rechecked unit and found main board sending voltage to both legs of the drain pump when activated. Checked harness and nothing is shorted. Main board is shorted to neutral for pump. Unit needs main board.; ordrng 1 WH18X28174 (washing machine cont)
Shawn H.
RANGE WHIRLPOOL WFE510S0AW0 Right front burner is run away heating. Checked burner and found the switch shorting internally. Unit needs right front infinite switch. ; ordrng 1 WP3149400 (switch-inf)
Shawn H.
REFRIGERATOR AMANA AFD2535DEB4 Installed all provided parts and advised customer itÕd be 24 hours before itÕs down to operating temps.
Shawn H.
DRYER SAMSUNG DV42H5000EW/A3 Checked unit and found heating element shorted open. Replaced heater and ran to test. All ok. Advised customer to run unit on 60 minute timed dry on high to burn of oil on element. ; used 1 DC97-14486A (ELEMENT) from stock
Shawn H.
WASHER MAYTAG MVWB835DW1 "Noise is from unit going out of balance. No error codes found, all functions operate fine in diagnostics. Checked suspension and found right front weak allowing unit to go out of balance on normal sized loads. Unit needs suspension set. ; ordrng 1 W11130356 (suspension)"
Shawn H.
HOME LAUNDRY - E FRIGIDAIRE FFLE3900UW0 Checked unit over and the noise the customer is hearing is the clutch engaging and disengaging from agitate to spin. All normal noise. All ok.
Shaun S.
WASHER WHIRLPOOL WTW5000DW0 "Removed and replaced parts on unit, ran thru diag testing 3 times and a drain and spin cycle, unit checks ok upon departure"
Shaun S.
DISHWASHER GE GDT695SMJOES "Upon arrival tech tried to run and test product but would not start cycle, tech contacted GE tech support and spoke to Josh went through situation and determined we have a bad door latch; ordrng 1 DOOR LATCH"
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Pre-order part; ordrng 1 DA97-13829C (ICE ROUTE)
Kevin S.
REFRIGERATOR GE GTE18GMHERES "Went out on call 4-23-19 pm. Unit was running with fans and lights but not compressor. Checked temps both freezer and frig were 60 degrees. Customer claimed it just started to not cool that afternoon and was cooling just fine prior Week after parts replaced. Plugged in watt meter again, checked by manually cycling defrost timer seems to be working properly, checked cold control and is also shutting off unit properly. After multiple tries of cycling compressor on/off... given that letting compressor shut off a few minutes before trying to cycle power again. You can hear the power switch in the relay click and drawing upwards of 5-6 amps or so then back down to less than an amp, compressor not coming on. Unplugging unit a couple of times then was able to get compressor to come on. Talked with Chris and per GE going to route of compressor as defrost timer, relay, cold control have all been changed prior. ; ordrng 1 WR87X20936 (COMPRESSOR)"
Shaun S.
WASHER WHIRLPOOL WTW5640XW3 "Upon arrival tech ran series of testing on unit, found issue with main board on unit, informed customer of findings, will call back if repairs desired"
Shaun S.
RANGE FRIGIDAIRE FGF337GWF "Upon arrival found that burners was blocked not allowing spark to go thru and ignite burner, tech was able to clean and clear all 4 burners on unit and got 3 of the 4 working on unit but front right igniter is weak and not producing enough spark to ignite burner, needs replaced ; ordrng 1 316536608 (ignitor top rf assy)"
Shaun S.
DRYER WHIRLPOOL WED8500DC0 "Found on casual setting that timer will not work, all other settings r fine timer will not cycle thru; ordrng 1 TIMER"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Will order new icemaker unit, also found water line frozen up around beak area. getting new gasket and fill tube. Will repair and any air leaks on return.; rqstng P&A on 1 243297609 (ICEMAKER) and 1 5303918571 (water fill chute k) and 1 5303918860 (TUBE)"
Kevin S.
WASHER SAMSUNG WF45M5500AZ/A5 "unit out of warranty, DOA... Checked for power coming into board ok, no power on from the board. Quoting for main pcb, coil and display panel.; rqstng P&A on 1 DC26-00009T (COIL) and 1 DC92-01802P (DISPLAY PCB) and 1 DC92-01982A (MAIN PCB KIT)"
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Unit was unplugged and looks like it was in demo mode reset and started running
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBWW/AA Cust had DISP locked & IMK was off but ice built up on IMk ordered parts for ice bulletin repair ; rqstng P&A on 1 DA81-05595A (SEAL) and 1 DA82-02367A (CLIPS) and 1 DA97-13718C (IMK ) and 1 DA97-14504C (BUCKET)
Kevin M.
REFRIGERATOR LG LSXS26326S/02 Installed new DISP housing and checks ok
Kevin M.
REFRIGERATOR LG LSXS26326S/01 Sealed system is no frost on FZ coil calling vendor about unit -Tracy- cust to call vendor to reschedule another company
Kevin M.
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 DidnÕt have TSTAT adjusted properly for bottom unit to be the freezer
Jeffrey G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA unrepairable..
Jeffrey G.
DRYER MAYTAG MEDC215EW1 Needs rear drum seal; ordrng 1 REARDRUMSEAL (W10612022)
Jeffrey G.
REFRIGERATOR HOTPOINT HTS18GBSFRWW Re-aligned doors so door strike would turn off light inside fresh food section ok
Brad A.
DRYER WHIRLPOOL WED4815EW1 "Installed thermal cut off kit, unit is heating properly, all operations check ok."
Brad A.
WASHER SAMSUNG WA456DRHDWR/AA "Found drain pump not draining, check pump for restriction, found electrical connection broken, repaired connection. Unit is draining properly, drain pump casing is not sealing correctly. Leaking. Needs more work to repair or replace pump.; saved tckt"
Brad A.
WASHER SAMSUNG WF45M5500AP/A5 "Installed new door latch, unit is working properly. All operations test ok."
Jeffrey G.
REFRIGERATOR SAMSUNG RH25H5611WW/AA Replaced main PCB. Ok
Brad A.
WASHER SAMSUNG WF45N5300AW/US "Installed new door switch, unit is working properly."
Brad A.
RANGE FRIGIDAIRE LFEF3054TFG "Installed new glass door, unit tests ok."
Tim R.
WASHER GE WBSR3140D5WW "Unit needs gear case and tub assembly, no repair per AHS DUE TO COST."
Tim R.
RANGE FRIGIDAIRE FFEF3019MWB Replaced control. Checks ok
Tim R.
HOME LAUNDRY ELE FRIGIDAIRE FFLE4033QW0 Checked unit over found that the unit wouldnÕt run through a cycle and was stuck on agitation couldnÕt get unit to drain water either. Needs control. Customer to decide.
Tim R.
REFRIGERATOR GE GSS22IFRECC Replaced shorted control board. Checks ok.
Tim R.
WASHER MAYTAG MVWB765FW3 Replaced console and water valve. Checks ok
Tim R.
WASHER WHIRLPOOL WTW5000DW2 Replaced lid lock checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFBD1821MW1B Adjusted door latch checks ok.
Tim R.
REFRIGERATOR AMANA ARS266ZBW Replaced timer checks ok; used 1 215846602 (DEFROST TIMER) from stock
Tim R.
WASHER KENMORE 110.2234251 Fixed rear suspension rod. Checks ok.
Tim R.
WASHER KENMORE 110.2234251 Fixed rear suspension rod. Checks ok.
Tim R.
WASHER LG WM0642HW Tested unit working properly. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF217ACRS/XAA Checked unit over found crack in the refrigerator linear. Not repairable. Submitted to homebuyers.
Tim R.
WASHER LG WM3700HWA Checked unit over found that the shocks on the rear had come loose. Reinstalled shock checks ok.
Tim R.
DISHWASHER SAMSUNG DW80F600UTS/AA Checked unit over found that the unit needs a new wash motor. Called choice home warranty and let the know what the cost of the repair would be no repair.
Tim R.
REFRIGERATOR SAMSUNG RF20HFENBWW Disassembled refrigerator and cleared out frozen drain line. Checks ok
Tim R.
DISHWASHER JENN-AIR FDB125RHS0 Cleared out motor and sump area. Tested unit working good now.
Tim R.
DISHWASHER LG LDS5540ST Checked unit over found that the control board had melted and was complete shorted out motor sounded like jet engine taking off and touchpad no responding. Not economical to repair per LoweÕs.
Tim R.
WASHER WHIRLPOOL WTW7300DW0 Checks unit over found error codes. F3/e1 F9/e1 F6/E2 F5/E3
Tim R.
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Replaced control and refrigerator sensor. Unit still giving and OP error code. Found short in the wiring between thermistor and control. No repair possible. Called and documented with LoweÕs.
Tim R.
RANGE THERMADOR PRD486EDHU/01 Replaced fans. Checks ok.
Tim R.
WASHER MAYTAG MVWB835DW2 Checked unit over found that the unit needs a new control panel. ; pckd up 1 W11112656 (console)
Tim R.
WASHER LG WT7200CV Replaced shorted fill valve. Checks ok.; used 1 AJU73213301 (VALVE) from stock
Tim R.
WASHER KENMORE 110.2690269 "Replaced motor coupler and lid switch. Checks ok.; ordrng 1 WP3949238 (switch-lid), used 1 285753A (COUPLER) from stock"
Tim R.
WASHER LG WM8000HVA Unstacked dryer and replaced broken fill hose. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RS25H5111BC/AA Child lock stuck on. Installed customer water filter
Steve M.
DRYER - ELECTRIC SAMSUNG DV50F9A6EV Dryer is not heating. Open element. Replaced heater. Unit heating okAutho per Marti 6642311; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
DISHWASHER BOSCH SHP865WF5N/01 Found loose wiring on heater. Secured wiring. Dishwasher is ok.
Tim R.
REFRIGERATOR GE GSS22IFRECC Checked unit over found that the unit needs a new control board due to the compressor and fans not running. Control is parts warranty!; ordrng 1 WR55X10942 (bd asm main control)
Steve M.
DRYER SAMSUNG DV40J3000EW/A2 Unit not heating. Found bad motor switch. Installed motor assembly. Unit heating properly.; used 1 DC93-00101N (MOTOR) from stock
Steve M.
WASHER WHIRLPOOL WTW7000DW0 Installed new slider assembly. Unit would not shift into spin. Making noise.; used 1 W10734521 (SLIDER) from stock
Steve M.
RANGE FRIGIDAIRE FFEF3015LSM Unit operating ok. Reset unit possible power surge shut computer down
Steve M.
WASHER AMANA NFW7200TW Washer will not start found the door locked locked and stuck. disassembled door lock reset luck spring. Unit functioning properly
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Found icemaker frozen up again. Rear Exterior of icebox was not sealed along with ice bucket retainer on the ceiling needed sealed. Adjusted water fill tube. Thawed entire unit out.
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 Unit shaking violently during spin cycle. Found loose shock tightened shock mount washer is running properly
Steve M.
DRYER SAMSUNG DV45K7600EW/A3 Door will not close. Found filter housing not secure causing door to bind. Installed new screws to secure housing. Door is closing properly
Steve M.
DRYER SAMSUNG DV400EWHDWR/AA Unit not heating. Spoke to Roger at authorizations. Gave authorization to replace it. Dryer is running properly; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
WASHER WHIRLPOOL WTW7040DW0 Washer is noisy in spin cycle. need to replace GEARCASE and rotor. Washplate will need updated. Splines are strippedAutho with add labor. L1-29065394894 Per Steve ; ordrd 1 W10754161 (motor rotor) and 1 W10775188 (washplate) and 1 W10811956 (GEAR. CASE)
Steve G.
REFRIGERATOR KITCHEN AID KSRK25FVBL01 Customer states that the unit is not making ice. Installed new ice maker. Cycled. ; pckd up 1 4317943 (icemaker only)
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Customer states that the unit another company was out several times. The customer said that the evap fan motor in the refrigerator section was not running. Found that their was a large ice build up causing the fan to stop. Thawed out and installed new temp sensor. Cycle.d ; pckd up 1 DA32-10104N (temp sensor)
Steve M.
REFRIGERATOR KITCHEN AID KRMF706ESS00 Icemaker is not working. Found icemaker position error. Need to replace icemaker.; ordrd 1 WPW10764668 (ice maker)
Steve G.
DISHWASHER KITCHEN AID KUDC10FXSS4 Customer states that the display is not working. Found a loose wire in the electrical box. Check power to the board and the fuse on the board.. test ok.
Steve G.
REFRIGERATOR GE GSHF5KGXCCBB Installed new ice maker and water filter housing. Cycled. ; pckd up 1 GSHF5KGXCCBB (FILTER HEAD) and 1 GSHF5KGXCCBB (ICE MAKER )
Steve G.
DRYER SAMSUNG DV42H5200EP/A3 Installed new heater and idler pulley. Cycled unit. ; pckd up 1 DC93-00634A (IDLER PULLEY) and 1 DC97-14486A (HEATER)
Steve G.
RANGE WHIRLPOOL KSEG700EBS3 Installed new console assy. Due to several numbers not working. Cycle.d
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Major ice buildup behind pantry drawer. Unit is not defrosting properly. Recommend new evaporator fan assembly with thermistor and main control kit with user interface; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W10848301 (USER INTERFACE ) and 1 W11087438 (motor-evap), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA "Unit not cooling properly. Found open thermal fuse. Replaced fuse and evap cover.; ordrng 1 DA97-11823A(TS) (EVAP COVER.), used 1 DA47-00243K (THERMOSTAT) from stock"
Steve G.
REFRIGERATOR SAMSUNG RF30KMEDBSG/AA Customer states that the unit is not making ice and has large chunks of ice under the ice maker. Thawed out and in installed new ice maker and clips assy. Cycled unit. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER )
Steve G.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Customer states that the unit is not making ice, they have to keep chipping away at ice build up around the ice maker. Installed new ice maker and clips. Sealed up the ice room with sealant. Cycled ice maker . ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-13718C (ICE MAKER)"
Steve G.
WASHER WHIRLPOOL WTW4800BQ0 Customer states that the unit will not advance and will shut off and she will have to reset the unit. Unit also ticks and goes off balance all the time with various load sizes. Found the the gear case is leaking oil all over. And the board is bad. Several error code.If repair needs 2 hrs on return; rqstng P&A on 1 WPW10581897 (CONTROL) and 1 WPW10721967 (SPLUCH/CLUTCH) and 1 WPW10780045 (SUPPORT RODS) and 1 WPW11255272 (GEARCASE) and 1 WPWPW10006355 (ACTUATOR) and 1 WPWPW10006384 (BELT)
Steve G.
HOME LAUNDRY ELE FRIGIDAIRE FFLE3911QW0 "Installed new wire harness per techline suggestion. Installed all new wire harness, called techline spoke to Alex and we ran thru diag. and system check."
Steve G.
MICROWAVE BOSCH HMC80151UC/01 Customer states that the unit sparks every time they use the unit. Found that the turn table plate is damaged. ; ordrng 1 795449 (TURNTABLE MOTOR)
Shawn H.
DRYER MAYTAG MEDB200VQ1 "Checked unit over and found idler pulley noisy. Cleaned rollers and unit of lint, lubricated all rollers. All ok."
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Checked unit and found cold control intermittently shorting. Replaced and ran to test. Unit would cool fine now but evap fan wasnÕt running. Fan getting voltage but not running. Replaced fan and ran to test. Fan running fine. All ok. ; used 1 242077702 (EVAP MOTOR) from stock
Shawn H.
REFRIGERATOR KENMORE 253.737843 "Found unit frosted over in freezer blocking damper. Frosted over due to fail defrost thermostat and loose connections from a previous repair. Installed new thermostat, repair wires, and ran to test, all ok."
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Customer states that the unit is not making ice. Tech put unit into diag . And found that the water supply line to the ice maker is frozen. Tech order new water line. ; ordrd 1 5303918860 (WATER LINE. )
Shawn H.
REFRIGERATOR ELECTROLUX EI23BC36IS2 Checked unit and found ice maker full of ice but not dispensing into bucket. Checked ice maker and heater is shorted open. Unit needs ice maker. Installed new ice maker and ran to test. All ok. Advised customer itÕd be 24 hours before we had ice production and to dump first 3 full ice buckets.
Shawn H.
WASHER KENMORE 110.295228 Installed all provided parts and ran to test. All ok.
Steve G.
REFRIGERATOR GE PFE28KSKSS Customer states that the unit fan is loud. The customer did not have the GE upgrade kit done. ; ordrng 1 WR60X26866 (EVAP FAN MOTOR. ) and 1 WR98R882802 (refer sum ver 8828.0)
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR/AA 07 "Customer states that the unit is not cooling, Customer is having two issues with the unit, both refrigerator section and freezer section. took pictures of the freezer section having a evaporator restrictions. Plus the unit is not going with defrost mode in the refrigerator section. Spoke to Marlise and adv its a system job if they repair the unit. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (BI-METAL REFRIGERATOR SECTION) and 1 3333 (FREEZER EVAP) and 1 4444 (EVAP MOTOR/COVER REFRIGERATOR SECTION ) and 1 5555 (FILTER DRYER. )"
Steve G.
WASHER LG WT1201CV Noticed that the unit is leaking from the water valve. 1/2 calls. ; rqstng P&A on 1 1111 (WATER VALVE)
Steve G.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA "Noticed that the display has several error codes. E-21,22,24,40Noticed that the unit freezer section is not going into defrost mode. Per error codes customer needs several parts in the freezer section. And evap cover with fan for the refrigerator section. Customer has to unplug the unit 2 days prior fo coming back out to thaw out the unit. In order to get the unit out to get behind the unit, tech has to mover the unit out fo hold and remove the door handles. To get behind the unit. ; rqstng P&A on 1 1111 (FREEZER EVAP COVER WITH FAN) and 1 2222 (EVAN MOTOR REFRIGERATOR SECTION) and 1 3333 (BI-METAL FREEZER) and 1 4444 (MAIN BOARD) and 1 5555 (FREEZER HEATER )"
Shawn H.
WASHER SPEED QUEEN AWNE9RSN115TW01 Found lid switch not sensing closed lid. Replaced switch and bezel and ran to test. All ok.
Shawn H.
REFRIGERATOR SAMSUNG RF267AARS/XAA Checked unit over and found ice maker intermittently cycling because it is leaking water into the motor housing. Unit would need ice maker. Weak cooling in the freezer section is due to an out of range temp sensor. Sensor is reading cooler than what it actually is. Unit needs temp sensor and ice maker. Customer does not wish to repair due to age and cost.
Shawn H.
DRYER SAMSUNG DV210AEW/XAA Customer just moved in and had machines opposite of best positioning. Moved dryer to right side of laundry room and didnÕt need adapter or new cord. Installed customers vent with new clamps and ran to test. All ok. Heating fine now.
Shawn H.
DRYER SAMSUNG DV40J3000EW/A2 Installed all provided parts and ran to test. All ok. Motor is operating normally now.
Shawn H.
REFRIGERATOR SAMSUNG ELECTRON RS25J500DBC/AA "Checked unit and found main board burnt , inverter board burnt, and not sending power to compressor or display. Customer stated that the main board was replaced by another service company last week. Unit needs main board and inverter board to start. Unit may have other issues we canÕt diagnose without power to the unit. ; rqstng P&A on 1 DA92-00215R (INVERTER BOARD) and 1 DA92-00625H (MAIN BOARD)"
Shawn H.
REFRIGERATOR SAMSUNG RF28HMEDBBC/AA "Checked unit and it is in need of service bulletin for ice maker freeze up. Thawed ice maker, inspected water line(ok), inspected ice bucket(ok), inspected auger motor(ok), inspected ice bucket(ok). Installed all parts for bulletin and advised customer of 24 hour period before ice production. Left side door not closing easily. Left door needs upper and lower closers. Cannot find part number for lower door closer. Touching base with Shari. ; ordrng 1 DA97-12625A (UPPER CLOSER), used 1 DA81-05595A (SEALANT), 1 DA82-01415A (LEAK KIT), 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Removed and replaced evap fan motor on freezer side, ran and checked operation unit checked ok upon techs departure"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Checked unit and found ice bucket auger broken causing weak dispensing. Customer stated that ice maker never stops making ice even when shut off. When I arrived the freezer side was reading hi temp. Unit operating at normal temp. Reset alarm, ran diagnostics, no codes or issues. Cycled ice maker and on off switch is shorted. Install new ice maker. Need to order ice bucket assembly. ; ordrng 1 241860803 (ice container asm), used 1 241798224 (IMK) from stock"
Shaun S.
WASHER HOTPOINT HTWP1400F2WW "Upon arrival ran and tested unit, found that unit has a bad motor , gave customer est for repair, he declined repairs and opted to have unit replaced. Contacted HansbargerÕs and set him up with replacement unit that he will have delivered on Thursday"
Shaun S.
DRYER SAMSUNG DV365ETBGWR/A3 "Upon arrival found that unit was not heating, upon changing element tech found that inside of dryer has caught fire do to lint build up, fire has also burnt up the wiring harness inside of unit which part is NLA, informed customer of findings and showed her also, took quick pic of inside of unit"
Shawn H.
WASHER GE THE FOLLOWING REPAIR Installed all provided parts and ran to test. Pump still not moving water. Checked voltage and unit is getting 120vac to pump. New pump ohms out good but will not move water. Pump is defective. Please order another pump. ; ordrng 1 WH23X27574 (pump drain asm)
Shaun S.
DRYER WHIRLPOOL WED4815EW1 "Customer complaints of burning smell coming out on clothing at the end of cycle, tech ran and checked operation of dryer and found no signs of ANY burning smell coming from unit, customer presented tech with clothing that she claimed smelled burnt and tech didnÕt find that when he checked product, unit checks ok upon techs departure
Shawn H.
RANGE HOTPOINT RB526H3WW Found terminal block for right front burner shorted from a previous repair. Repaired wire and ran to test. Burner heats fine now but burner on light is shorted at switch. Unit needs infinite switch. Ok per Tara. ; ordrng 1 WB24T10022 (inf switch cntl)
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 "Upon arrival found that imk fan motor not running due to loose pin connection, resecured connection, ran and checked out unit checks ok upon techs departure"
Shawn H.
REFRIGERATOR WHIRLPOOL GC5SHEXNS05 "Checked unit and all unit would do is beep, readout flash, and damper try to open. Reset unit and put into diagnostics, all functions are working individually. Control has intermittent short causing no cool at times. Unit needs controls.; rqstng P&A on 1 W10823804 (cntrl-elec) and 1 WP2307037 (control bd)"
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QD1A "Removed and replaced lower spray arm on unit, found that one side is cracked and could be causing problems"
Shaun S.
WASHER GE GUD27ESSJ0WW "Upon replacing parts on unit, found that inner basket is seized to shaft of gear case and wonÕt come free, tech to take it into shop and see if can get the inner basket removed for reuse ; saved tckt"
Shaun S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Removed and replaced filter housing on unit, ran and tested imk, it cycled through and filled with water, unit. Checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Upon arrival removed and replaced valve, tank, main board, and cover dispenser on unit, ran and tested unit, ch cos ok upon techs departure"
Kevin S.
DRYER LG DLEX3250W "Customer claims unit may stop mid cycle and clothes not dry. Ran unit in time dry mode on high heat with vent hose off. Unit appears to be tumbling and heating without issue, also ran unit with normal setting which is sense dry again unit is drying and heating fine. Customer cleans out lint trap and the filter is sitting in normal position, checks ok, the little bit of lint that makes it through is normal. Customer made mention she periodically removes screws from base of unit to clean lint trap.... explained differences on sense and manual drying, possibly clothes not getting completely dry do to mixed loads and settings for sense dry, or Also could be issue with venting through the roof. Had customer in future to run just load of towels on time dry and with venting off, and try other loads with venting off for time being then this will tell if we have a venting issue. Unit checks ok."
Kevin S.
DISHWASHER LG LDF5545BD "Customer had video, unit showed control panel lighting acting erratic. I was able to reproduce the first time. Checked wiring connections from household electric and made sure they were tight. Checked control panel and entered every button multiple times to check. Then proceeded to have unit drain, then put in normal wash cycle, unit filled, washed, drain without issue.. unit checks ok."
Kevin S.
RANGE KENMORE NA......... "The bake element is burnt in half. Needs new element however model and serial tag not found. Called property management, talked to Tara will only charge for service call. Credit Card on file with office, talked to Jennifer to bill."
Shaun S.
DISHWASHER KITCHENAID KDTE104ESS3 "Found that unit need a new upper and lower spray arm, has food plugged in spout hole not allowing unit to clean properly; ordrng 1 UPPER SPRAY ARM and 1 LOWER SPRAY ARM"
Shaun S.
REFRIGERATOR SAMSUNG RF18HFENBBC "Upon arrival found that unit is in need of a fan motor for evap, fan not running on fridge side ; ordrng 1 DA31-00146B"
Kevin S.
RANGE SAMSUNG NE58K9500SG/AA Inspected and installed new door. Unit checks ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDM Installed new damper assy and checks ok
Shaun S.
DISHWASHER KITCHEN AID KDFE204EBL4 "Upon arrival found that unit fills with water but doesnt wash found wash motor on unit is defective by running diag testing on unit, gave customer est for repair cust declined repairs at this time"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Installed new relay recharged unit and unit has good frost pattern and running good at this time
Kevin S.
WASHER HOTPOINT HSWP1000M4WW "Unit was making a bad vibration and noise when spinning out according to video. Customer claims unit does this on larger loads. Removed front panel noticed drive belt was twisted on the unit. Adjusted belt back to normal position, inspected and then ran load to test. Checked on normal fill no clothes, had it agitate and then drain then spin out no issue. Rechecked unit with clothes and towels had it fill, agitate and spin. Unit appeared to do all functions without issue or noise. Told customer to keep us posted, unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Adjusted fill tube and most of the bulletin was done and took pictures of the bulletin that was complete; used 1 DA81-05595A (SEAL) from stock
Shaun S.
WASHER WHIRLPOOL WTW7040DW1 F6E3 stands for communication loss between main board on unit and the console panel ; ordrng 1 CONSOLE ASSM and 1 MAIN BOARD
Kevin M.
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 Installed brd & TSTAT and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Calling warrantech wiring in cabinet keeps shorting on the light brds spoke to Marty- cust to hear back within 3-5 days
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QS4A "Needs new IMk & water valve called Warrantech Arthur OKÕd; used 1 241798224 (IMK), and 1 242252702 (VALVE) from stock"
Shaun S.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival found that unit needs a new circuit board on back of unit, due to no powe to imk; ordrng 1 MAIN BOARD"
Kevin M.
REFRIGERATOR SAMSUNG RF22K9381SR/AA Called techline-Andre- installed parts and charged unit per techline ; used 1 DA81-06006A (DRIER FILTER) from stock
Kevin S.
WASHER ELECTROLUX EFLS517SIW0 "Spun inner basket by hand, noted noise. Put unit i to quick rinse and spin mode and took video. Pulled off back cover and noted oil residue and residue from belt shavings from improper alignment due to tub bearing going out. Showed customer. According to management parts should be covered under 2yrs. Gave estimate on labor to customer. They are going to call back into office and let us know."
Kevin M.
REFRIGERATOR GE GFSS6KKYCSS Installed EVAP fan assy and sencor and checks ok
Kevin S.
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 "Called techline found issue, with optic board after jumpering pins 3 and 4 was able to check for 120v at L and N on the icemaker. Without jumpering the optic board it read 0V. Customer is going ahead with the repair and will install original icemaker to test and may return new icemaker purchased through us if the old is working.; ordrng 1 W10757851 (cntrl-elec)"
Kevin S.
DISHWASHER GE GDF610PMJ2ES "Checked over unit, took picture of what was loaded attached, which is what had leaked prior. Tested unit in light mode using both upper and lower wash zones. After a few minutes water was leaking from center to right door area underneath heavily. Used towel to mop up, opened door and water level seemed quite high. According to prior tech notes, will look to get bottom door gasket which has not been replaced, and look to raise unit in front a little higher. Would like minimum 2hrs. Return for repair.; ordrng 1 WD08X21894 (gasket beach plastic)"
Kevin S.
MICROWAVE FRIGIDAIRE MWV150KBB "Unit is doa, customer had opened the door while running. Advised to customer to either wait or press stop on the unit before opening. Checked main fus is open, checked microswitches 2 are bad. Ordering 20A fuse, and all microswitches. Customer will look to lower unit upon arrival for repair.; ordrng 2 5304464099 (switch)s and 1 5304488359 (fuse) and 1 5304509459 (MONITOR)"
Kevin M.
REFRIGERATOR GE GFE28HMHFES Ge techline Shawn Fan needs sensor & main brd
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 Checked whole wire harness. No damage to harness. Replaced main board. Helped re stack dryer. Cust to let know .
Jeffrey G.
WASHER MAYTAG MVWC300VW1 Outlet bad that unit is plugged into. Cust to have electrician out.
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 Came back checked board other co. Replaced found one molex not pushed in all the way. Cust happy ok
Jeffrey G.
WASHER WHIRLPOOL WTW8240YW0 Bearing is out
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Unit is cooling but having defrost issue, unable to remove evap cover. Due to frozen ice. water has also at times ran under crisper drawer. Will order main board and have customer unplug unit prior to coming back. Need 2hr return window.; ordrng 1 DA92-00384E (MAIN PCB)"
Jeffrey G.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Replaced micro switch to water dispenser ok
Jeffrey G.
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 Called tech line they are nolonger useing foam blankets they gave me a reference number to give Cust. To give to frig. When they call Cust to give options .call complete..
Jeffrey G.
REFRIGERATOR GE GSS25TGMBWW Replaced ice bucket ok
Jeffrey G.
WASHER WHIRLPOOL WTW5200VQ0 Replaced lid switch and timer knob ok
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Called tech line unit is working now temps FZ 2 - FF 39 but thawed out completely Friday but started freezing again Saturday and is cooling ok at this point -Mitch-file#7724671804-Mark- unplugging pantry draw let it run for few days if it runs ok after a few days order new drawer rails user interface W10815674 , W11175838 , W11170612WPW10677119; saved tckt"
Jeffrey G.
WALL OVEN GE PT970SR2SS Replaced door lock latch w/micro switches. Put into self clean. Ok Cust to let know if code comes back.
Brad A.
DISHWASHER KITCHENAID KDFE104HPS0 "Installed new wash motor, unit is cleaning properly. All operations test ok."
Brad A.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Installed new water valve on unit. Unit is filling properly. All over check ok.
Jeffrey G.
WALL OVEN GE PT970SR2SS Needs cooling fan motor between ovens thermal switch ok; rqstng P&A on 1 WB26X10026 (COOLING FAN MOTOR)
Brad A.
WASHER WHIRLPOOL WTW5000DW2 "Installed new water inlet assembly, unit is filling properly. All operations check ok."
Jeffrey G.
REFRIGERATOR SAMSUNG RB195BSBB/XANADU Replaced drain tubes ok Cust to let unit defrost with doors open. Unit is in garage. ; ordrng 1 DA82-01415AT.S. (DRAIN TUBE KIT T.S.)
Jeffrey G.
WASHER MAYTAG MVWC415EW1 Replaced water valves ok.
Brad A.
WASHER WHIRLPOOL WTW4816FW2 "Installed new actuator, unit is shifting properly. All operations test ok."
Jeffrey G.
COOKTOP SAMSUNG NE59M4320SS/AA Needs glass top. Cust says they may have S/c. DonÕt order pt till we hear from Cust. Top not covered because Cust. Been useing aluminum pots and pans. Chucks in several places and finally glass broke..
Brad A.
WASHER SAMSUNG WF42H5000AW/A2 "Installed 4 new shocks, unit is spinning out properly. All operations test ok."
Brad A.
WASHER SAMSUNG WF45M5500AP/A5 "Unit will not latch properly, control does not recognize when door is closed. Ordered new latch. Samsung ticket# 4150012243; ordrng 1 DC64-00519B(DN) (latch )"
Brad A.
RANGE WHIRLPOOL WFE320M0ES2 "Installed new infinite switch, all burners are working properly. Unit checks ok."
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 Needs main board. Got pt number off part and checked with dap. Good# ok; ordrng 1 DC92-01622G (MAIN BOARD)
Jeffrey G.
WASHER LG 0 Cust cancelled call
Brad A.
RANGE LG n/a "Found bake relay welded closed, ordered new relay board.; ordrng 1 6871W1N012B (RELAY BOARD)"
Brad A.
REFRIGERATOR MAYTAG MF12570FEZ06 "Installed new water filter cover, unit checks ok."
Brad A.
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed new compressor and dye drier filter, unit will not circulate refrigerant properly. Called Techline, talked to Ed, he was able to proclaim the unit not repairable. Ref # 7724677073"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Installed new compressor, refrigerant is still restricted, found restriction in the condenser. Ordered new condenser.; ordrng 1 5304502821 (condenser)"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Installed dye filter, compressor is not running properly. Ordered new compressor.; ordrng 1 240550947 (COMPRESSOR )"
Brad A.
WASHER WHIRLPOOL WTW8040DW2 "Found tub supports broken on unit, installed new tub supports, unit checks ok.; ordrng 1 W11130356 (TUB SUPPORTS )"
Tim R.
REFRIGERATOR FRIGIDAIRE GLRS267ZCB1 Checked unit over found sealed system had a leak unit needs complete system replaced. Vendor putting into options.
Tim R.
DISHWASHER GE PDWT180R30SS Need control and touch pad. No repair per customer due to cost.
Tim R.
WASHER AMANA NTW4600VQ1 Replaced coupler. Checks ok; used 1 285753A (COUPLER) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFBD2408NS1A Unit not drying due to short in the control. Replaced control. Checks ok.
Tim R.
DISHWASHER WHIRLPOOL MDB6701AWQ1 Checked unit over found that the unit needs a new touchpad and door latch. Touchpad is no longer available. Unit is almond color. No repair per Choice home.
Tim R.
WASHER WHIRLPOOL WFW72HEDW0 "Cleared drain pump, Replaced door lock and door strike also found error code for pressure switch. Replaced switch. Tested. Checks ok.; pckd up 1 W10443885 (latch)"
Tim R.
RANGE KENMORE 911.934419 Repaired shorted wiring to burners. Checks ok