Local Reviews
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Shaun S.
DRYER MAYTAG DE610. 01 Upon arrival found that now element has gone bad checked for burnt wiring but found none element needs replaced ; ordrng 1 Y303404
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TD2 Checked unit and found fill tube for upper ice maker frozen. Unit is in need of service bulletin RF1902. Replaced fill tube and ran to test. All ok. ; used 1 5303918860 (FILL TUBE) from stock
Shaun S.
WASHER SAMSUNG WA52M7750AW/A4 Pre wash tub is broken Ticket number 4151032889; ordrng 1 PREWASHTUB
Shaun S.
DISHWASHER WHIRLPOOL WDT910SAYE1 "Removed and replace sump assm on unit, ran and checked out, unit checks ok no leaks and running just fine"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814QB0 no repairable
Shaun S.
REFRIG/SIDE-BY-S FRIGIDAIRE FGHS2655F5A "Upon arrival found that drain on freezer side froze over, tech steamed drain and removed all ice build up, unit checks ok"
Kevin S.
REFRIGERATOR MAYTAG MF12665XEB7 "Upon arrival took temperature checks unit appears to be cooling ok in both frig and freezer section. Freezer bottom has ice buildup probably from frozen drain area. Checked icemaker, jumper test points T and H could not get unit to manually cycle. Will need new icemaker. Gave estimate on removing ice and clearing drain area in freezer.; ordrng 1 W10882923 (icemaker)"
Shaun S.
WASHER LG WM2016CW "Found that unit was not level, as unit was running it would shake, tech adjusted legs on pedestal ran and checked out unit checks ok"
Kevin S.
DRYER ESTATE n/a "Found belt broken, was able to replace with whirlpool equivalent. Unit checks ok. Cell coverage does not work in wayne lakes.; used 1 661570V (BELT) from stock"
Kevin S.
WASHER SPEED QUEEN AWS45NW "Found drain pump leaking around shaft. Replaced with truck stock. Ran unit checks ok, no leaks. Put zip tie on drain hose also.; used 1 201566P (PUMP ASSY) from stock"
Kevin M.
REFRIGERATOR ELECTROLUX EI23BC35KS7 Main cont brd not communicating properly; ordrng 1 242115284 (board-main power)
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821QS1 "Removed freezer evap cover made sure drain pan was in proper alignment and taped into place as needed. Checked make sure drain was clear. Removed control assembly in frig section replaced parts and made sure everything was in alignment. Wiped everything dry, note again this customer not running air in home, higher humidity in household. Unit checks ok, ran cc on file."
Kevin S.
WASHER SAMSUNG WA400PJHDWR/AA "Replaced washer lid, had customer check ok"
Kevin M.
REFRIGERATOR SAMSUNG RS2555SL/XAA Installed new brd overload & relay compressor came on and started running and checks ok
Brad A.
DISHWASHER BOSCH SHP878WD5N/11 "Unit was delivered with scratches on door panel, ordered new panel.; ordrng 1 UNKNOWN (DOOR PANEL, STAINLESS)"
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Installedff fan and leak kit plus did repair per IMk bulletin and took pictures
Kevin M.
REFRIGERATOR SAMSUNG RF26J7500SR/AA Installed parts per IMk bulletin and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBWW/AA David with Warrantech-wiring in cabinet - putting into replacement per David at warrantech- ref #6741228-03
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2322MSC Installed new damper assy and checks ok
Brad A.
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Installed new main control board, icemaker, evaporator cover, sensor, and heater, unit checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE FFHS2311PF2 "Found compressor and capacitor burned up, unit needs new compressor and drier filter. Customer does not want to repair."
Brad A.
REFRIGERATOR GE PGSS5NFXASS "Installed new main board and inverter, unit is working properly."
Brad A.
DRYER SAMSUNG DV48H7400EW "Found heating element open, installed new element, unit is heating properly.; used 1 DC97-14486A (ELEMENT) from stock"
Tim R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced glass checks ok
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Replaced shorted heater. Checks ok; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Checked unit over found that the unit had the drain frozen and multiple cracks in the refrigerator linear. Cleared out drain and sealed up cracks with sealant. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Replaced shorted interface. Checks ok
Tim R.
REFRIGERATOR GE GFSL6KEXCL7S Replaced icemaker checks ok
Tim R.
WASHER FRIGIDAIRE FFLE4033QW0 Customer said unit would not spin or drain out the water. Called Virginia tech line and ran unit through diagnostics and checked for error code. There were no error codes in unit spun out and drained with no issues. Reset control and instructed customer on usage and loading. Unit functioning properly no issues
Tim R.
DISHWASHER MAYTAG MDB8959SBS3 Replaced parts listed and tested unit. Working properly.
Tim R.
DISHWASHER WHIRLPOOL DU920PFGQ2 Checked unit over found shorted touchpad. Parts are NLA. No repair
Tim R.
WASHER AMANA NTW4516FW2 Checked unit over found unit was stuck in the drain cycle. Reprogrammed and reset. Checks ok
Steve M.
WASHER WHIRLPOOL WFW92HEFW0 Unit f9 e1. Drain error replaced pressure switch. Unit running ok. 2 yrs old in laundry area ; used 1 W10448876 (SWITCH) from stock
Steve M.
DISHWASHER BOSCH SHEM3AY55N/01 Customer complains that finish tablet is not fully dissolving when it is placed in soap dispenser box. She stated that the dishwasher is running and completing the cycle just not fully dissolving. Advised her to try a different soap tablet of a softer consistency and to directly place tablet in base of dishwasher. if a service call is ran and no problem is found customer will be responsible for service charges.
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Upper icemaker freezing over and lower icemaker wonÕt stop production. Needs new icemakers and auger. Sealed iceroom and adjusted water line.2 yrs old. Autho L1-30895236342 Krystal; used 1 DA97-07603B (IMK), 1 DA97-12540G (AUGER), and 1 DA97-15217B (ICE MAKER) from stock"
Steve M.
RANGE HOOD BROAN - NUTONE n/a Lights not working. Found loose plug on led module. Unit lighting properly.
Steve M.
WASHER MAYTAG MVWC565FW1 Unit not shifting. Found broken wire in harness to shifter. Repaired wiring. Test ran washer unit is operating ok. Spoke to Chris at RAC. Nick in meeting will not be in today.
Steve M.
DISHWASHER WHIRLPOOL WDT780SAEM1 Remove dishwasher and install a new wash pump assembly dishwasher is now running and cycling OK
Steve G.
RANGE SAMSUNG NE59J7850WS/AA Installed new display cycle test OK
Steve G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed new main board. Cycled unit. Test ok.
Steve G.
REFRIGERATOR ULINE TTTTTT Installed new control assy per techline.
Steve G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states that the unit will not dispense water. Tech removed the water filter and the unit started working fine. Customer is going to purchase new filter.
Steve G.
DISHWASHER BOSCH SHX43C05UC/46 Did see the unit was leaking from behind the trim piece on the right hand side due to the way the unit is in the floor tech not able to get unit out due to countertop and floor was tile over the old floor advise customer if they get the unit out IÕd be more than happy to come back and pinpoint customer stated if they get it out they are buying a new one
Steve G.
REFRIGERATOR WHIRLPOOL GC3SHEXNB02 After speaking with Techline they suggest replacing the main board install new board turn unit on unit kicked on right away Tech will return car back to the office
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA After speaking with Techline we determine we have a defective damper door install new damper door cycled unit test OK; pckd up 1 242303001 (damper assy)
Steve G.
WASHER SAMSUNG WA52J8700AP/A2 01 "Customer states unit will not fill or spin. Found that that the unit is locked up. Spin basket till not turn at all, and noticed that the wash plate will turn. Adv Dean and sent him an estimate for repair. We are going to bill out for service call fee. If they approve pre order parts and bill out for parts, and tax."
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Customer states that the unit is not cooling at all. Check inverter board and was good, check compressor and the compressor is running. Condenser is not getting hot at all. Customer has a leak in the system. Customer is not going to repair the unit. Verbal est of just installing a dye dryer, Freon and labor is 350. Just to find the leak. If the leak can be found verbal est of 650 to repair . Did advise customer most leaks are in the cabinet."
Steve G.
WASHER SAMSUNG WF45M5500AZ/A5 Install new stater rotor and main board low test unit check OK
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF3 "Replaced dispenser, checked unit. Told customer to continue to monitor."
Kevin S.
DISHWASHER FRIGIDAIRE FGID2477RF1A "Upon arrival checked the filter seemed clear. Put unit into a quick wash mode, unit filled then washed for a few minutes then drained and come up with iF0 error. Unit completed draining, then while door was open drain pump came back on and unit had an iF0 error again. Proceeded to remove drain hose, and shop vacuumed the line. Now when unit is powered on drain pump kicks on and keeps throwing iF0 error. Found water in basin but did not throw the i30 code like it should for leaks, drain pump kept kicking on. Pulled out unit part way left all hookups attached used small towel to remove water in basin. Noticed a clear hose i assume a pressure hose had cooking grease backup, removed hose and used cotton swabs to remove debris. Powered back on unit ran though a quick wash unit completed cycle without issue. The installation of this unit is right next to the stove, had to remove stove with customers help, whomever installed this used a 2x2Ó rectangle bloc
Kevin S.
DISHWASHER KITCHENAID KDTE334GPS0 "Turned off power at breaker, installed new main control. Powered back on unit, proceeded to check over console with each button multiple times. Unit appears to have no issue unlike before unit would not respond and or freeze. Tested unit in a quick or express wash mode, unit filled, washed and cycled through. Unit drains ok. Then set unit on a tough cycle, monitored for probably at least 15 mins. Unit appears to be working properly, told customer let cycle finish, and if any issue let us know. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 Installed dye dryer and recharge system and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18G4A00 Installed new defrost drain and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Installed new mullion and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW9 Installed dye drier and recharged system
Brad A.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Installed new icemaker kit, unit checks ok."
Tim R.
WASHER MAYTAG MVWB835DW3 "Checked unit over found that the tub would barley move was completely seized up and customer said last usage it was very loud. Unit also wonÕt start or allow me to select cycle. Needs tub assembly and transmission, also needs control and display. Not worth repairing due to cost.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10811956 (drum assy) and 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec), states that autho needed"
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found door squealing, adjusted door, unit checks ok."
Tim R.
MICROWAVE WHIRLPOOL GMH5205XVB0 "Checked unit over found that the unit wasnÕt heating and wasnÕt venting, needs control panel and control, along with magnetron and thermostat. Not worth fixing due to cost. Unit is 10 years old in kitchen.; rqstng P&A on 1 8206079 (magnetron) and 1 W10286244 (panel asy (blk)) and 1 W10316964 (microcomputer) and 1 W10598693 (thrmst-fix)"
Brad A.
DRYER SAMSUNG DV42H5200EF/A3 "Found roller and shaft seized up, making loud noise, installed new shaft and roller, unit checks ok.; used 1 DC97-16782A (PLASTIC SUPPORT) from stock"
Brad A.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Called AIG, talked to Rosie, informed them that the unit has an internal wiring issue causing icemaker to short. They have turned unit into exchange review."
Tim R.
DISHWASHER WHIRLPOOL WDT720PADH0 "Customer complains unfit not cleaning and leaves standing water in bottom on certain cycles. Also lights for heated dry not working. Needs motor and drain pump, also needs console and user interface. ; rqstng P&A on 1 W10348269 (pump,dran) and 1 W10671941 (pump&motor) and 1 W10861747 (panel-cntl) and 1 W10917737 (housing-ui), states that autho needed"
Tim R.
COOKTOP ELECTROLUX 103.412652 "Checks unit over found shorted wiring harness and several wires were melted also found shorted out rear left burner switch. Parts are NLA unit is in kitchen and about 40-50 years old.; rqstng P&A on 1 103768(NLA) (INFINITE SWITCH ) and 1 105530(NLA) (WIRE HARNESS), states that autho needed"
Brad A.
REFRIGERATOR SAMSUNG RS261MDWP/XAA "Installed new main control board and condenser fan, unit checks ok."
Brad A.
WASHER WHIRLPOOL WTW4816FW2 "Found pressure hose kinked, not allowing control to read water level properly, rerouted hose, tested unit. Checks ok."
Steve M.
REFRIGERATOR SAMSUNG RF23HCEDTSR/AA Icemaker freezing over again need to install control board and drain tube that is in the service bulletin also last time out ice chute flapper was leaking some air need to replace also; ordrng 1 DA97-19898A (DRAIN HOSE ) and 1 DA94-02274G (MAIN CNTRL) and 1 DA97-13829C (ICE CHUTE)
Steve M.
WASHER MAYTAG MVWX655DW1 Unit has oil leaking and is very noisy squeaking spinning out. L1-30893737011 Krystal autho; ordrd 1 W11035751 (gearcase) and 1 W11130362 (SHOCKS)
Steve M.
REFRIGERATOR GE GFE28GMKDES Watervalve making noise during fill of icemaker. Chattering. Replaced valve unit is operating properlyAutho per Richard 6723986-01; ordrng 1 WR57X10098 (valve dual water (TS))
Steve G.
OVEN JENN-AIR JMW2427WS02 Customer states that the unit will bet to a high temp and will shut off. 3-4 years old in the kitchen. Customer does have to hit the breaker and shut it off several times. ; rqstng P&A on 1 WPW10401258 (CONTROL PANEL S/S) and 1 WPWPW10292566 (APPLIANCE MANAGER BOARD)
Steve G.
RANGE SAMSUNG NE59J7850WS/AA Customer states that the display is missing part of the digits. Need display assy . ; saved tckt
Steve G.
DISHWASHER KITCHENAID KDFE104DSS0 Customer states that the unit is not drying and food is still on the dishes. Power to motor. Unit is not washing. Unit us 5 years old in kitchen. ; rqstng P&A on 1 W10854215 (MAIN BOARD) and 1 wpw10605057 (pump and motor assy)
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 WRF757SDEM01Tech tried to remove the shaft from the motor shaft would not come out it was season two the motor gears Tech call Christy at Warrantech got authorization for additional part Tech pick a part and return on Friday; ordrd 1 W10347114 (shaft)
Kevin S.
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Upon arrival took temperature fresh food section around 42-45 degrees and freezer around 22-27F. Fan was free and circulating in freezer section. Customer had already removed food. Called techlinen was escalated to master tech Andrew, file number 7725095686 he told me to just remove evap covers and put diagnostics into test 4 and that will force cooling for both frig and freezer section test last around 12-15 mins. I removed freezer evap cover took pictures evap was clear but ice block from upper right hand side where lines come in and bimetal. Ohm out heater ok, could not get continuity reading on bi-metal? Tested open, checked one lead on orange one back from unplugging wire harness to dark grey. Defrosted with steamer completely removed all traces of ice. Ran test 4 completely unit only frost up first few inches of evap. Suspect a restriction or low charge on the unit. Will need further sealed system diagnostics.; saved tckt"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814QB0 "Frig and freezer is holding appropriate temps. Still getting frost buildup in and around top part of ceiling, unit leaking water in and around frig and on floor.customers home is deplorable, really nasty and filthy. Told customer remove out frig and cleaned behind and underneath and raise up front. As for doors appear to be sealing just fine, assume possible blockage in drain tube but im not crawling on the floor for this. Unit is cooling fine except for water leakage. Will call Frigidaire customer service about this issue.; schdld next appmnt for 9/3 TUE !"
Kevin M.
REFRIGERATOR SAMSUNG RF30KMEDBSR/AA Installed rail gasket and fan assy but right door isnÕt shutting properly; ordrng 2 DA61-02383E (CLOSER)s and 1 DA80-00026B (HINGE) and 1 DA97-12612B (HINGE)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW9 Installed dye drier compressor is locked up; ordrng 1 240550946 (COMPRESSOR ) and 1 241941007 (RELAY)
Tim R.
LAUNDRY CENTER FRIGIDAIRE FEX831CS0 Replaced bearing and element. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Cleared ice build up around fan and motor fixed leaking water line to ice maker. Checks ok.
Tim R.
WASHER WHIRLPOOL WFW9500TCO1 Replaced pressure switch assembly and cleaned drain line. Checks ok
Tim R.
DISHWASHER KITCHEN AID KUDI01ILWH1 Checked unit over found shorted touchpad. Needs new touchpad. Part is NLA per dap.
Tim R.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Replaced ice maker due to leaking water and freezing and bucket also replaced bucket due to crack. Unit checks OK; used 1 DA97-14474C (ICE TRAY), and 1 DA97-15217B (ICE MAKER) from stock"
Tim R.
DISHWASHER LG LDF7774ST Replaced control and rack. Checks ok
Tim R.
WASHER LG WT1501CW Checked unit over found that the needed a new drain pump. Replaced drain pump Checks ; used 1 5859EA1004G (DRAIN PUMP) from stock
Tim R.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Cubes jammed in ice maker. Cleared cubes and cycled. Checks ok
Tim R.
WASHER LG WM4270HVA Checked unit over found that the unit was leaking around the door seal. Cleared around door and seal. Checks ok.
Tim R.
WASHER LG WM2650HWA Replaced hot water valve. Checks ok; used 1 5220FR2006H (WATER VALVE) from stock
Tim R.
RANGE FRIGIDAIRE LFEF3054TFG "Replaced burner switch. Checks ok; pckd up 1 316436001 (switch,infinite lrg)"
Tim R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced diverted motor. Checks ok; pckd up 1 W10537869 (diverter mtr)
Tim R.
RANGE FRIGIDAIRE LFEF3052TFE "Replaced control. Checks ok; pckd up 1 316455400 (clock,timer)"
Tim R.
MICROWAVE BOSCH HMV5053U/01 Instructed customer on fan noise and usage of vent with gas cooktop.
Tim R.
WASHER GE GTW220ACK5WW Checks okInstructed customer on how to load unit and explained that the tub floating around is normal.
Steve M.
WASHER GE GTW460ASJ6WW Unit not draining. Found seized drain pump. Replaced water pump. Washer operating ok2 yrs old in laundry; used 1 WH23X27574 (DRAIN PUMP) from stock
Steve M.
DRYER WHIRLPOOL WED4815EW1 Installed new drum and rollers1.5 yrs old in laundry
Steve M.
WASHER SAMSUNG WA52M8650AV/A4 8 c1 error. Mems control error. Recommend harness and sub PCB. Customer declined repair.
Steve M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA "Installed new imk and y clip. Sealed iceroom and adjusted water line.3 yrs old in kitchen; used 1 DA82-02367A (Y CLIP), and 1 DA97-13718C (IMK) from stock"
Steve M.
WASHER SAMSUNG WA48J7770AP/A2 Unit giving UB and 8c error. Test ran through hi spin test. Checks ok.
Steve M.
DRYER SAMSUNG DV40J3000EW/A2 Unit not heating and noisy. Found open heater element and loose idler. Installed new heater and tightened idler.1.8 yrs old; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
WASHER MAYTAG MVWX655DW1 Unit not responding. Control has power but will not power on. Needs control. Customer declined and repair.
Tim R.
RANGE BOSCH HDI8056U/1 Checked unit over found that unit was giving an E044 error code went into programming options and reprogrammed. Unit checks ok. Customer not happy with unit is returning to custom Distributors.
Steve G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed new evaporator cover install new main board cycled unit test OK
Tim R.
DISHWASHER GENERAL ELECTRIC CDT725SSF2SS Replaced flood switch per Techline due to thermistor in flood switch being out of ohm range. Unit still not heating need heater and wiring harness.; ordrng 1 WD05X21716 (heating element) and 1 WD21X20149 (harness asm door) and 1 WD21X20186 (harness asm dc) and 1 WD21X20739 (harness asm)
Tim R.
DISHWASHER SAMSUNG DW80R5060US/AA Replaced drain pump. Checks ok; ordrng 1 ####(TSDN) (DRAIN PUMP)
Shawn H.
WASHER WHIRLPOOL WFW92HEFW0 "F8E3, F5E2codes present. One is a door lock error other is an overflow condition. Ran diagnostics and drain pump has an intermittent short in it causing no drain. Replaced drain pump and ran to test. All ok. No issues with door lock. Customer may have tried to start unit without door being closed."
Shawn H.
DISHWASHER WHIRLPOOL GU2275XTVY2 Upon arrival found keypad flashing. No operation from any keys. Checked resistance of touchpad per tech sheet and delay button is shorted. Unit will need touchpad. Customer wants to think over repair and will call in if they want to fix.
Shawn H.
DISHWASHER KITCHENAID KDTE334DSS0 Installed new control and ran to test. All ok. No issues.
Shawn H.
WASHER SPEED QUEEN AWN43RSN115TW01 Checked unit and found code for no fatal lid lock error. Found lid lock dirty with detergent. Cleared lock and ran to test. Still throwing code. Replaced switch and ran to test. All ok.
Shawn H.
RANGE WHIRLPOOL WFE366LVT0 Could not duplicate concern of right front burner inop. Checked all burners and all work as they should. No loose connections or burnt connections at elements or switches. Ran unit in preheat to test oven. Unit heats fine. All burners work as they should and oven heats fine. Have photo of all burners working.
Steve M.
DISHWASHER FRIGIDAIRE FFID2426TD2A Dishwasher is not draining. Found drain pump impeller loose from motor shaft. Installed new drain pump dishwasher is operating properly; ordrng 1 A00126401 (pump assembly (TS))
Steve G.
REFRIGERATOR SAMSUNG RF23M8070SG/AA Customer states that the unit is not cooling well in the freezer or the deli drawer. Unit is not making ice. ; rqstng P&A on 1 1111 (FREEZER EVAP WALL WITH FANS) and 1 2222 (NEW ICE MAKER UPGRADE KIT WITH BOARD) and 1 3333 (SILCONE)
Shaun S.
DRYER MAYTAG MEDC215EW1 "Upon arrival found that outer vent cover clogg d with lint, removed lint from vent line"
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSRAA 13 Customer states that the unit is not making ice. Found ice build up around the bail air. Thawed out the ice room and check the drain line. Sealed up the entire ice box. Cycled ice maker and unit did cycle.Customer already had the latest ice maker and clips. ; ordrng 1 DA81-05595ATS (SELANT)
Shaun S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Removed and replaced rack adjusters on unit, ran and tested unit, checks ok upon techs departures"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA "Customer states that the unit is not freezing everything in the refrigerator section. Techline Gaty,;case file 82916867; pckd up 1 242303001 (damper assy)"
Shaun S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Upon arrival found that unit was making a knocking noise as it would spin, found that nut on bottom ofulley needs tightened, repaired unit, ran and checked. It checks ok"
Steve G.
DISHWASHER BOSCH SHX68T55UC/07 "Customer states that the unit was throwing up several error codes. E-15, water tap. John techline. Ran test after talking to techline, unit needs new water valve due to the squealing noise, side bill bladder and wash motor. Wash motor is not seeing the resistance and keeps filling, causing the unit to leak.; rqstng P&A on 1 1111 (WASH MOTOR ASSY) and 1 2222 (WATER FILL SENSOR. ON LEFT SIDE OF UNIT) and 1 3333 (WATER VALVE. )"
Steve G.
REFRIGERATOR GE GFE28HMHGES "Tech went to to installed the parts, and the customer did not shut down unit for 2 days prior, plus the freezer gasket is the wrong part. Freezer gasket in parts look up is the same part number that tech has. Double check part number with vender and they came up with same. All parts are on A19 shelfCustomer has to shut down unit 2 days prior. ; saved tckt"
Shaun S.
RANGE GE JB655DKBB Removed and replaced both front burners along with both front switched unit checks out ok
Steve G.
DRYER SAMSUNG DV328EW/XAA "Customer states that the unit is not heating. Installed new idler pulley and heater assy. Idler pulley was not turning;. Cycled ; ordrng 1 DC97-14486ATS (HEATER), pckd up 1 DE634A (IDLER PULLEY )"
Shaun S.
DRYER MAYTAG 1111 Customer canceled call upon arrival found that unit was working for her now just fine
Steve G.
RANGE FRIGIDAIRE FEB30S6FCC Customer states that the unit right hinge came out of the receptacle. Customer needs both door hinges. Unit is 14 years old in the kitchen; ordrng 2 FR318024747 (HINGES. )s
Kevin S.
DRYER SPEED QUEEN ADEE9RGS173TW01 "Unit not heating, found broken wire strand in heating element. Replaced with truck stock. Checked unit on timed dry heat. Unit checks ok.; used 1 964P3 (HEATER) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Replaced water fill tube. Cycled ice maker made sure unit filled ok, also checked water dispenser and checked for leaks. Unit checks ok.; used 1 DA97-00209Z (FILL TUBE HEATER) from stock"
Kevin S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Found belt worn and starting to fray. Put on new belt, ran unit to test. Unit checks ok.; used 1 D511255P (BELT) from stock"
Shawn H.
RANGE KENMORE 790.9422441 "Found terminal block melted at L2. Block overheated and shorted out the cord. Unit will need terminal block and cord. Terminal block overheating caused cord failure. Unit is 13 years old in kitchen. ; ordrng 1 5303935238 (terminal block), used 1 RC3-50-4 (3 PRONG CORD) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Installed parts per IMk bulletin and took pictures as I went and checks ok
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHT2021QW0 "Upon arrival unit was plugged in and running. Evap fan blade had came off motor. Reinstalled blade and fan runs fine. Ran unit to check frost pattern on evaporator; unit has a very poor frost pattern. Compressor is running, condenser fan is running, defrost circuit is good. Unit has a leak. Needs Kevin M to check for leaks. Found door seals torn as well. Unit needs both gaskets and dye filter. Please put as a 3 job count. ; ordrng 1 242193205 (gasket-frzr door) and 1 242193213 (gasket-door ref. 2) and 1 5303918358 (filter-drier w dye)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Installed new user interface IMk and perma gum around refrigerant lines
Shawn H.
REFRIGERATOR SAMSUNG RF265ABBP/XAA "Found water leakage coming from clogged defrost drain in the fresh food section. Cleared drain and installed leak kit. Unit will also need mullion. Mullion isnÕt closing on its own. Drain is clear. Unit needs mullion. ; ordrng 1 111111MULLION (MULLION), used 1 DA82-01415A (LEAK KIT) from stock"
Kevin M.
FREEZER KITCHENAID KRMF706ESS01 Installed rails and adapter and checks ok
Shawn H.
REFRIGERATOR WHIRLPOOL WRF560SEHW00 "Checked unit and found water tank frozen preventing water flow to the dispenser and ice maker. Temps at normal operating range, damper is closing and opening properly. Unit needs water tank. Calling whirlpool to get ideas on why tank froze. Unit is brand new and under factory warranty. Need to get P.O.P. from management to charge to whirlpool. Called and left vm to get P.O.P.; ordrng 1 W10568672 (reservoir)"
Kevin M.
REFRIGERATOR GE PFCS1NJXCSS Calling HBW found an open wire from compressor to the main non repairable Tyveronica then purchasing -Iraqis-autho #514546842130
Brad A.
WASHER LG WM3050CW "Found drain line clogged, removed line and cleaned our. Unit checks ok."
Brad A.
DRYER MAYTAG MED5100DW1 "Found door switch not closing properly, installed new door switch, unit checks ok.; used 1 W11189141 (DN) (DOOR SWITCH) from stock"
Brad A.
COOKTOP GE P2B912SEM2SS "Found center burner loose, not allowing burner to light properly, cleaned and tighten burner, unit is working properly."
Brad A.
DISHWASHER WHIRLPOOL WDF320PADB2 "Installed new drain pump, unit is draining properly."
Shaun S.
WASHER MAYTAG MHW7100DW0 "Upon arrival found that unit will not lock door, tech removed and replaced door lock and found new door lock doing same thing, issue is going to be in main board, gave customer est, will need to talk with husband, est was saved"
Brad A.
REFRIGERATOR SAMSUNG RS267TDBP/XAA "Deductible 75.00 collected, Found drain in ff section frozen and clogged, cleaned out drain and installed leak kit. Unit checks ok.; used 1 DA82-1415A (TS) (LEAK KIT) from stock"
Brad A.
REFRIGERATOR WHIRLPOOL GSF26C4EXB02 "Installed new icemaker and diffuser, unit checks ok."
Kevin S.
WASHER WHIRLPOOL WTW8200YW0 "Any cycle after a few minutes SD error according to customer... SD error occurs when the control detects too much drag on the spin basket. Spun the tub manually by hand was noisy. Put unit into a rinse and spin, unit filled and agitated with noise. Lift unit up to inspect underneath noted water leaking from underneath directly from tub seal/bearing. Took pictures of flooring and personally showed customer. Floor has some stain and possible water damage. Drained unit and put back in place. Unit is around 8 yrs old, and customer declined repair at this time. Collected service call fee."
Kevin S.
WASHER AMANA NTW4880YQ0 "Replaced water valve, received new water hoses from Joe of maintenance. Tested unit fill on all temp settings ok. Had unit fill and agitate on normal load, then drained and spin. Then tested rinse setting, unit filled agitated, drain and spun without issue. No Leaks... unit checks ok . Unit has new timer and new water valve.... no pressure switch was ordered or replaced on first note. Ran CC on file for remaining balance of parts and labor."
Kevin M.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Unit needs repaired per ice maker bulletin; ordrng 1 DA82-01397A (BUCKET) and 1 DA82-02367A (CLIPS) and 1 DA94-02275B (CONT BRD) and 1 DA97-13718C (IMK) and 1 DA97-19898A (TUBE)
Tim R.
DRYER GE DWSR483EG7WW Checked unit over found that the unit needs new rear console. No repair.
Tim R.
REFRIGERATOR FRIGIDAIRE FPBC2277RF5 Replaced slides. Checks ok
Tim R.
DRYER GE GTD65GBSJ3WS Replaced control. Checks ok
Tim R.
WASHER MAYTAG MVWX655DW1 Checked unit over found that that the unit needs a new control and lid lock. Looks as if the unit has burn spots on control from power surge or lighting strike. No worth repairing due to cost.
Tim R.
WASHER SAMSUNG WF331ANW/XAA Checked unit over found that the drum bearings had worn out and the tub wouldnÕt spin. Not worth repairing.
Tim R.
RANGE KITCHENAID KSEG700ESS0 Replaced blower fan. Checks ok.
Tim R.
WASHER LG WM2050CW Replaced cold water valve checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
REFRIGERATOR GE PFSS5NFXCSS Needs door gaskets. Customer doesnÕt want to do the repair.
Tim R.
ICEMAKER FRIGIDAIRE LFSS2612TPO Checked unit over found broke wiring inside the cabinet non repairable. Let Katie at LoweÕs know.
Tim R.
WASHER KENMORE 110.429262 Cleared out drain pump unit checks OK
Tim R.
WASHER MAYTAG MHW5100DW0 Cleaned out dispenser due to not draining. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Replaced icemaker. Checks ok
Tim R.
DRYER SAMSUNG DV42H5200EF/A3 Replaced main control due to no power going to the display. Checks OK
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US installed spray arm.
Tim R.
BUILT- IN MICROW WHIRLPOOL WMH53520CH0 "Replaced door switches unit checks OK.; used 1 W10269458 (SWITCH), and 1 W10727360 (MICRO SWITCH) from stock"
Tim R.
WASHER MAYTAG MVWB865GW0 Replaced parts listed. Checks ok.
Steve M.
WASHER GE WBVH6240HWW Unit is shaking and making a popping noise. Found spider assembly is broken on wash basket. Basket and labor to repair make unit uneconomical for repair.
Tim R.
DISHWASHER KENMORE 665.163743 "Checked unit over found that the unit was leaking from the middle of the tub and dripping underneath. needs tub assembley, spray arms and motor. Not worth repairing due to cost. Unit is 10-12 years old; rqstng P&A on 1 W10413848 (tub) and 1 W10782773 (pump&motor) and 1 WP3378179 (door-inner) and 1 WP8268332 (arm-spray) and 1 WP8558964 (tube-feed), states that autho needed"
Tim R.
OVEN WHIRLPOOL WFG374LVB2 "Unit needs main control and oven sensor due to not holding proper temperature.; rqstng P&A on 1 WPW10181986 (sensor) and 1 WPW10424330 (cntrl-elec), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Unit leaking water under crisper drawer and freezer fan making noise.. installed leak kit in ff section and found defrost sensor unhooked from fz evap. Thawed entire unit. Installed kit and def sensor. Unit operating ok.; used 1 DA82-01415A (LEAK KIT) from stock
Tim R.
REFRIGERATOR SAMSUNG RS25H5111SR/AA "Needs control, dispenser and evaporator.; rqstng P&A on 1 DA92-00624A (CONTROL) and 1 DA97-08724N (FRESH FOOD EVAPORATOR COVER) and 1 DA97-14703A (DISPENSER CONTROL), states that autho needed"
Steve M.
WASHER MAYTAG MVWB835DW0 Unit not draining. Found a nail in pump housing. Removed item. Runs ok.
Tim R.
RANGE KENMORE 103.402652 "Need thermostats and clock due to unit kicking the breaker and unit not heating properly. Parts are NLA. UNIT IS between 40-50 years old. In kitchen. Not worth fixing.; rqstng P&A on 1 ######(NLA) (CLOCK) and 1 #####NLA) (THERMOSTAT BAKE) and 1 WB21X505(NLA) (thermostat), states that autho needed"
Steve M.
WASHER SAMSUNG WA52M8650AV/A4 UB error. Unbalance condition. Water leaking from house drain pipe.. UB indicates unit was unable to spin due to load position. Customer needs to rebalance position of load . Calibration performance was ran and unit checks ok.Next call for off balance issue customer will be responsible forCharges no problem found.
Tim R.
REFRIGERATOR GE GTS21FGKBWW "Checked unit over found that the unit needs a compressor, evaporator, fan and assembly. Cost of repair is more then new unit. Not worth repairing. Unit 2 plus years old.; rqstng P&A on 1 WR55X27418 (tsd w/o bale strap) and 1 WR60X27275 (refrigerator evapora) and 1 WR60X27431 (evaporator motor - a) and 1 WR86X93 (drier) and 1 WR87X20936 (sngl spd comp kit 61), states that autho needed"
Steve M.
DISHWASHER GE GSD3200J00CC Unit leaking from rinse aide dispenser inside of door. Bottom rack is completely rusted and upper rack wheels are broken. Called Rob at HER to inform of 234 repair and condition of unit. Unit is being replaced.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Checked unit over found refrigerator fan not running due to food being jammed back into the rear cover and shutting down the fan cleared out food from around fan. Charge customer due to not being a manufacture defect
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Icemaker not working. Found unit filling with too much water. Turned fill radius back. Unit cycling ok.2.5 yrs old in kitchen.
Steve M.
FREEZER KENMORE n/a Unit not cooling properly. Suspect sealed system issue. No model/serial tag. Cannot service.10-15 yrs old. Garage
Steve M.
WASHER SAMSUNG WF45H6300AW/A2 Found loose wire on noise filter causing unit to lose power at main control. Secured female terminal on noise filter. Washer is operating properlyThree years old in laundry room
Steve M.
RANGE KITCHEN AID KFDD500ES00 Installed LP conversion on range.
Steve M.
RANGE FRIGIDAIRE FFEF3016USB Concern with cooktop issues. Coil elements keep cycling on and off. Checked unit over all service elements are operating properly. This has the new style with thermostat in the center had to inform customer on the operation.
Tim R.
DISHWASHER GENERAL ELECTRIC CDT725SSF2SS Talked with Ge and they said to replace the float switch due to the thermistor in the float being out of ohm range and keeping the heater from coming on. ; ordrng 1 WD21X20204 (switch flood asm)
Steve M.
COOKTOP ELECTROLUX EI30GF55GSF Installed new controls per Electrolux
Tim R.
WASHER MAYTAG MVWB755DW0 Tighten down agitator and replaced clutch. Checks ok; ordrng 1 W10754448(TSDO) (clutch)
Steve M.
MICROWAVE FRIGIDAIRE FPMO209RFB Unit not heating and trim kit is broken. Priced out magnetron and trim kit. Customer declined repair. Plus trim kit.
Tim R.
MICROWAVE KITCHEN AID KEMS306BBL3 "Checked unit over found that the microwave would not heat up in convection or regular. Unit needs new magnetron, console and control board also heater for convection microwave. Customer also said oven heating up very regularly and not holding temperature. Unit is built in and in the kitchen about 25 years old. Not worth repairing.; rqstng P&A on 1 3185629(NLA) (OVEN THERMOSTAT ) and 1 4312951(NLA) (HEATING ELEMENT ) and 1 4312962(NLA) (microcomputer) and 1 4312969(NLA) (CONTROL PANEL ) and 1 WP4392009(NLA) (magnetron)"
Steve M.
DRYER WHIRLPOOL WED92HEFC0 "Found open heating element circuit.Installed new heater and fuses. Recommend vent cleaning and inspection. Left venting unhooked. If heater goes out again, customer responsibility. Unit is heating properly; used 1 279973 (THERMAL CUT OFF), 1 3387747 (ELEMENT), and 1 8557403 (THERMOSTAT) from stock"
Tim R.
DISHWASHER GE GDT695SGJ2WW "Checked unit over found that the unit is leaking water from the center of the door. Customer has run cleaning tablets and door seal has been replaced interior of dishwasher clean and not food build up inside spray arms. Door linear and tub not sealing up in center area. If parts are found need approval for additional 100 dollars.; rqstng P&A on 1 ##### (DOOR LINEAR) and 1 #####(NOTSERVICEABLE) (STAINLESS STEEL TUB), states that autho needed"
Steve M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Mullion heaters were turned off and freezer door seal not meeting cabinet. adjusted entire freezer door and rails. Entered service mode and turned eaters on. Corrected both issues. Unit is operating properly.
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Air vent and ff temp sensor were blocked not allowing proper air flow. Found frozen icemaker fill tube. Thawed fill tube. Icemaker is cycling properly.
Steve M.
REFRIGERATOR WHIRLPOOL ED5LVAXVB00 Installed new thermostat control. Refrigerator is operating ok.
Steve G.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Installed new ice maker assy. Cycled. ; pckd up 1 DA97-14253A (ICE MAKER)
Steve M.
REFRIGERATOR ELECTROLUX EI26SS30JS4 Leaking from filter housing. Found broken water lines. Unit needs to be pulled out to repair; ordrng 1 218976420 (tube-water inlet) and 1 241532006 (water tank)
Steve G.
REFRIGERATOR KENMORE 795.74025.412 Customers freezer bottom hinge fell off. Reseated the hinge. Test ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF5A Evap fan not runnning. Cleared ice formation. installed new fan. Unit cooling ok1.5 yrs old in kitchen; ordrng 1 242290001 (motor-blower (TS))
Steve M.
DISHWASHER WHIRLPOOL WDT780SAEM1 Wash motor is intermittent and needs replaced; ordrng 1 W11032770 (motor-pump)
Steve G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Tech removed the wire harness cover and noticed that tech fail to hook up the wire connections. Seated wire harness. Cycled unit.
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Installed new main board and installed new display cycled unit test OK
Steve G.
DRYER ROPER RED4640YQ1 Customer states unit is not heating tech remove back cover noticed that one of the wires of the reviews was off receded cycled unit test OK
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR2021TD2 Customer states that the unit is loud. Found that Freon line was tapping against the compressor. Made an adjust meant to the line. Test ok.
Steve G.
DISHWASHER BOSCH SHPM98W75N/11 Customer states that the unit is not draining. Found the unit did not have a residential loop in the unit. Reroute the drain line. Cycled several times.
Steve G.
WASHER GE WNSE5260D0WW "Unit is 2003 16 yrs old and in laundry room. Unit is leaking, removed the front panel and noticed that the tube bearing is has been leaking, noticed that the gearcase is locked up as well. Spoke to Zach at American home shield advise them of the severity of work that needs to be done the eighth and that would not be a good repair they are contacting the customer for a buyoutAutho 160ZCWL"
Steve G.
WASHER WHIRLPOOL WTW4800XQ2 Customer states that the unit after washing had a musty smell. She did not see any water on the floor or around the unit. Tech visually inspect the unit under carriage and behind the unit. Calibrated the unit. No error codes. cycled the unit and could not recreate the sound the customer was describing.
Steve M.
WASHER SAMSUNG WA45M7050AW/A4 GEARCASE is le@king oil and shifter not retracting. Need approval for additional labor2 yrs old in laundry room. ; rqstng P&A on 1 DC31-20014C (SHIFTER (MARCONE)) and 1 DC97-16984A (GEARCASE (MARCONE))
Steve G.
WASHER LG WT1201CV "Installed new stator and rotor assy, and replace the main board. Cycled unit."
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 01 "Customer states that the unit is not making ice. Thawed out ice room, installed new ice maker. Sealed up ice room. Cycled ice maker. ; pckd up 1 DA97-15217D (ICE MAKER)"
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Icemaker is frozen over completely. Cannot remove ice container, needs replacedUnit needs unplugged for 24 hrs prior to installation of parts to let icemaker and bucket thaw; rqstng P&A on 1 DA82-02367A (Y CLIP ) and 1 DA97-12540G (AUGER) and 1 DA97-15217B (ICEMAKER ) and 1 ICEBUCKET"
Steve G.
DRYER SAMSUNG DV405ETPASU/AA 01 Customer states that the unit is not heating. found that the heater to be shorted out. Installed new heater assy. Adv customer to have house vent clean out all the way thru the roof. Cycled. ; pckd up 1 DC97-14486A (HEATER)