Electrolux Washing Machine Error Codes

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Authorized Service
January 7, 2025
Washer Repair

While no one wants their washing machine to break down, error codes can make the process a lot less daunting. Error codes are designed to help you pinpoint the malfunctioning area and the nature of the error, making fixing the problem simple. If you’re currently experiencing an error or want to be prepared for future errors, this is the guide for you! We break down the meanings of all common Electrolux washing machine error codes—including some simple DIY fixes. Let’s get started!

This guide refers to all common models of Electrolux washing machines, including:

EIFLS55IIW0

EIFLS55IMB0

EIFLS60JIW0

EIFLS60JIW1

EIFLS60JMB0

EIFLS60JRR0

EIFLS60LSS0

EIFLS60LT0

EIFLS60LT1

EIFLW50LIW1

EIFLW55HIW0

EIFLW55HMB0

EPWD15IW3

EPWD15MB2

EPWD15RR2

EPWD15SS2

EPWD15TS2

EWFLS70JIW0

EWFLS70JSS0

EWFLW65HIW0

EWFLW65HTS0

E01 – Insufficient water supply 

This code indicates that your washing machine is not receiving enough water. If this occurs, check the following:

  • Ensure that the hot and cold faucets attached to your washing machine are both turned fully on. 
  • Remove the water inlet hoses and check for blockages. If necessary, replace the inlet screens. 

E02 – Door open

The E02 code means your washing machine can sense that the door hasn’t been closed properly. Check the following:

  • Make sure the door is firmly closed.
  • Check the latch mechanism for anything that might be blocking it, such as detergent buildup or small items of laundry. 
  • Check to see if the latch mechanism is faulty or damaged—if it is, the latch will need to be replaced. 

E03 – Door unlocked 

This code means your washing machine senses the door is closed, but the locking mechanism isn’t working. The locking mechanism activates during the wash and spin cycle to ensure that water doesn’t splash or leak out while the machine is running. If you see this code, try the following fixes:

  • Make sure the door is properly closed—try pressing firmly until you hear a click. 
  • Check the lock to see if there are any obvious obstructions. 
  • If you have access to a multimeter, test the door-locking mechanism for continuity. If it has no continuity, it means the lock mechanism is faulty and needs replacing. 

E04 – Low temperature and E05 – High Temperature

These errors suggest a problem related to the washing machine’s temperature sensor—likely a problem with the wiring. The issue could mean an open circuit in the temperature sensor or a short circuit. To test this:

  • Check your Electrolux manual to help you locate the temperature sensor. 
  • Test the sensor with a multimeter to ensure it is functional. 
  • If the multimeter reading suggests a faulty sensor, you can replace it with a new part. 

E06 – Water level too high

This error means that the washing machine is retaining too much water at the end of the spin cycle. This is often due to a problem with the drainage system. To check:

  • Ensure that the drainage hose is properly positioned and has no kinks or bends. 
  • Remove the drainage hose and run water through it to see if it’s flowing freely. If there are blockages, you can use a length of wire to clear them out. 
  • If your washing machine has a filter or coin trap, make sure this is properly cleaned out.
  • If you feel confident doing so, locate the drainage pump and test it with a multimeter to ensure it’s functioning properly. 
  • After you’ve completed any fixes, run a test cycle to ensure your washing machine is draining properly. 

E07 – Water overfill

This code means your washing machine has detected that the water level is higher than it should be. This could indicate a problem with either your water pressure or with the inlet valve. To fix:

  • Check the water inlet valve and replace it if necessary. 
  • Check the water pressure sensor. You may need to call a professional technician, as these fixes are quite complicated. 

E08 – Heating error

Indicates an issue with the heating element. To check:

  • Consult your Electrolux manual to help you locate and gain access to the heating element. 
  • Use a multimeter to test the heating element for continuity. 
  • If the heating element has no continuity, you can source a replacement part and install it.

E10 – Drainage issue  

This code indicates that the washer is not draining properly or is draining more slowly than it should. This usually suggests a problem with the drainage hose. To test this:

  • Check that the drain hose is properly positioned. Too high or low can mean the water won’t flow out properly. Consult your manual to find out the correct settings for your model. 
  • Make sure your drain hose doesn’t have any kinks that could prevent proper drainage. 
  • Disconnect the drain hose from both ends and run water through it to check for clogs. 

E11 – Unbalanced sensor fault

This code occurs when your washing machine detects an unbalanced load during the spin cycle. To fix:

  • Make sure the laundry is evenly spread around the drum. 
  • Make sure you’re keeping to recommended load sizes, as overly large loads are more likely to become unbalanced. 

E13 – Communication error 

This indicates a communication problem between the main control board and the motor control.  It usually requires a professional—either the control board or the motor control may need to be replaced. 

E14 – Level calibration error

This code appears when the washer senses that the calibration for the water level sensor is wrong. To fix this, try resetting your washer as follows:

  • Disconnect your washer from the power. 
  • Wait for two minutes, then plug it back in. 
  • Test to see if the error has been resolved. 

If this doesn’t fix the error, there may be a problem with the water level sensor itself, which may need to be replaced. 

E20 – Interlock status error

This is another error relating to the locking mechanism—particularly that there is a communication error between the control board and the interlock mechanism. 

  • Check for obstructions or damage to the lock mechanism. 
  • Test the lock mechanism with a multimeter and replace it if necessary.
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