How to Fix Samsung Washer Error Code 4c

Authorized Service
February 1, 2023
Washer Repair

Have you ever seen the Samsung Washer Code 4c appear on your washing machine? If so, you may be wondering what it means and how to fix it. The 4C error code indicates that there is an issue with the water supply to your washing machine. This could be due to low water pressure, a blocked filter or hose, or a faulty solenoid valve.

To resolve this issue, first, check that the water supply is turned on and that the hoses are connected properly. You should also check for any blockages in the filter or hose and replace them if necessary. Finally, if all else fails, you may need to replace the solenoid valve.

Here’s a more detailed look at the steps and tools needed to fix the 4c error code and get your Samsung washing machine running smoothly again.

Are the Hoses Connected Correctly?

A problem with the water supply to a Samsung washing machine is usually caused by low water pressure or a low flow rate. To ensure the appliance works correctly, make sure the water valve is fully open and turned on. The water supply should have a pressure of between 0.5 and 8 bar. If this is not the case, here are some steps you can take to diagnose and fix the issue:

  1. Power off and unplug the washing machine from the mains to access its components safely.
  2. Move the machine forward to gain access to the water hoses.
  3. Check for any kinks or bends that may be preventing an adequate flow of water, and make sure that the hose itself is undamaged and not leaking. Gently straighten any kinks, but replace a damaged hose. Also, ensure that there are no objects blocking the hoses, such as furniture or cabinets, which could lead to reduced water flow.
  4. Make sure the hot and cold water hoses are connected to the corresponding inlets on the washing machine. Turn the water on and make sure it is fully open for both hot and cold water lines.
  5. Check that the drain hose is correctly inserted and secure. A loose or incorrectly installed drain hose could be the cause of the issue. The drain hose should not be more than 6 inches in the drainpipe and should not form an airtight connection.

If the above steps do not fix the problem, you may need professional help from an expert technician or contact customer service for additional support.

Are the Hoses Blocked?

To check, turn off the water and unplug the washing machine. Next, disconnect the water hoses from the faucets and the machine. Inspect the hoses for any cracks, leaks, kinks, or visible damage. If they appear intact, disconnect the fill hoses from the machine and check for blockages along their length. If any are visible, remove them by hand or with a wire brush. Reattach the hoses, plug the washing machine back in, and run a test cycle. If the 4c error code persists, you may need to replace the hoses.

Is the Filter Blocked?

To check:

  1. Turn off the water supply for your Samsung washer by disconnecting the L-shaped arm fitting for the water supply hose.
  2. Cover the hose connection with a cloth to prevent water from escaping due to air pressure.
  3. Use pliers to remove the mesh filters from the water supply intake carefully.
  4. Rinse them thoroughly under running water until they are clean.
  5. Reinsert the filters and reinstall the L-shaped arm fitting into the washing machine, ensuring all connections are tight and secure.
  6. Turn on the tap, and your Samsung washer is ready to use.

Clean the Dispenser Drawer (Model WF50A8800AV Only)

To clean the detergent drawer of your washer, begin by holding down the release lever on the inner part of the drawer and pulling it out to remove it. Then, locate the pull tabs near the back of the lid for both compartments and use them to remove them. Next, clean the inside of both compartments using a soft brush and warm water. 

Make sure to wipe them down with a dry towel after cleaning. Next, dissolve any detergent residue in either compartment by pouring lukewarm water into them and then scrub away any residue with a soft brush and warm water. Then, use another soft brush to clean the drawer recess as well. 

Once finished, ensure that both compartments’ tops form a snug seal around the lip before replacing it within the washer. Lastly, ensure the drawer recess is completely dry before reinserting it back into your Samsung washer.

Does the Water Inlet Valve Need to Be Replaced?

To check if the water inlet valve needs to be replaced, you will need the following tools: pliers, a Philips screwdriver, and a towel.

  1. Unplug the washing machine and turn off the water supply.
  2. Disconnect the water supply hoses.
  3. Move the washer away from the wall.
  4. Remove the two screws at the back top corners holding the top panel in place.
  5. Remove the top panel and set it aside.
  6. Remove the two screws on either side of the water inlet valve.
  7. Disconnect the two electrical connections on the water inlet valve, making sure to take a picture of them for proper reinstallation.
  8. Remove the water inlet valve from the frame of the machine.
  9. Place the towel down and disconnect the two clamps connected to the water inlet valve.
  10. Disconnect the hoses attached to the valve.
  11. Obtain a new replacement solenoid valve that is compatible with your Samsung washing machine model and install it in the reverse order of removal, making sure to tighten all screws firmly.
  12. Reconnect all water supply hoses and plug the washing machine back in.
  13. Run a short test cycle to see if the replacement has fixed the issue.

If the washing machine is still displaying a 4c error code, it’s best to call a repair technician.

In conclusion, Samsung washer Code 4c indicates an issue with the water supply to your washing machine. To fix this problem, ensure the water supply is turned on, and there are no blockages in the filter or hose. If these steps don’t work, you may need to replace the water inlet valve. Finally, if all else fails, you’ll need to call a Samsung repair technician.


Leave a Reply