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Local Reviews
for Ansonia, OH

Authorized Service Rated 1.5 out of 5 stars based on 2 customer reviews

Map of Ansonia, OH

Samsung dryer




Review of Authorized Service

Work was done quickly. Repairman was snappy and rude. Snapped at wife. Said no one was home and he was waiting 20 mins, although 6 people and 3 dogs were home. Dogs never barked. Daughter took two dogs out to restroom. And she even said she couldn't find him, even though he said he was here. As soon as he walked into home, he was snapping at wife.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Map of Ansonia, OH

washer repair




Review of Authorized Service


Response from Authorized Service:

I apologize for the less than satisfactory service experience you had with our technician. He and I value your feedback as we are always striving to improve the quality of our service. Please feel free to give me a call at 937-252-3200 to review your concerns. Thank you! Marlise


Kevin S.

Kevin S.

WASHER BOSCH WFMC2201UC/06

Near Coletown-Lightsville Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR GENERAL ELECTRIC CFE28USHLSS "Customer claims intermittent cooling from freezer section. Sometimes it will be freezing ok sometimes its too warm, and ice bucket in door ice will start to melt which is cooled through sidewall of frig. Upon arrival took temperature checks freezer read 2F and frig was around 38F. Customer claims never noticed any issue with frig section. Freezer evap fan is running and no noticeable frost buildup anywhere, customer claims havent heard any abnormal noises. Suspect defrost problem from either main control or bi metal thermostat.; rqstng P&A on 1 WR50X10108 (thermostat defrost ) and 1 WR55X30806 (MAIN CONTROL)"

Near Kester-Byard Rd, Ansonia, OH 45303
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHS2355PF5A Ice maker fill tube leaking down into fan motor adjusted fill and checks ok

Near OH-47, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF260BEAEWW/AA "Upon arrival unit is cooling ok frig was 40 and freezer at zero. Customer claims unit was not making ice. They had since changed the water filter the next morning they had water on the floor in back. Removed freezer door and drawers and icemaker. Found water and ice buildup around fill tube steamed out ice, replaced fill tube with truck stock and cycled icemaker 5x. IM cycles properly and fills. Showed customer how to cycle IM. No leaks, unit checks ok.; used 1 DA97-00209Z (FILL TUBE HEATER) from stock"

Near Michael Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Tightened up main nut on drive per bulletin FB19-9. Put unit in wash cycle, no noise. Then proceeded to drain and spin. Customer husband there the whole time to monitor, is happy. Unit checks ok."

Near Hillgrove-Woodington Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit is making a clanking noise when generally moving in the same direction. Put unit into a normal small load and also large load of water. Unit makes a noise regardless if anything is in the tub or not. Customer husband and i looked over, manually turned tub by hand and by belt. Nothing out of place or visible wear. Typically on slightly older models we had tightened the main drive nut but this unit is newer and the nut design is different larger than my 1/1/4” or my 36mm socket. Will have to research on size and tool for this. Also noticed that only at highest rpm speeds that high pitched whine introduced, idk possible bearing issue. Customer claims unit had made a slight noise from the beginning that appears to have gotten worse overtime. Unit DOP 1/29/19. Found service bulletin FB 19-9 directions call for 1-1/2” for lower nut and large adjustable wrench for top. ; saved tckt"

Near Hillgrove-Woodington Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

FREEZER FRIGIDAIRE LFFH20F3QWC Replaced led light. It is now glowing solid. Unit checks ok.

Near N Main St, Ansonia, OH 45303
Kevin S.

Kevin S.

FREEZER FRIGIDAIRE LFFH20F3QWC "Upon arrival took temp checks of unit around 0 to -10F. Unit is cooling properly, has had no issue with it cooling. The green led status light is flickering and dim or going out. Will look to see if i can find new led light. ; ordrng 1 5304495394 (light signalGREEN LED)"

Near N Main St, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER KITCHENAID KDFE104DWH3 Replaced sump and motor, ran unit several times filling, wash, and draining ok. No leaks. Worked with customer, they will continue to monitor for any issues. Unit checks ok."

Near Elroy-Ansonia Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER SAMSUNG DV45H7000EW/A2 Found heating element open. Replaced with truck stock. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock

Near N Main St, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER KITCHEN AID KDFE104DWH3 "Called techline, put unit into diagnostics, was unable to get any error codes. Unit would cycle through test intervals but wash motor would not come on. Proceeded to check for 120V at light blue wires to wash motor depending on state of relay I would get 120V. Put unit into a express wash and unit filled and wash and drain without issue. Will order new control under the warranty and go from there.; ordrng 1 W10875442 (cntrl-elec)"

Near Elroy-Ansonia Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER KITCHEN AID KDFE104DWH3 "Replaced control, wash motor is not working. Will need a new wash motor. Gave customer estimate on parts and labor, they will think about it, but leaning towards new dishwasher. Explained to customer no longer then they owned the unit to try calling kitchen aid customer service see what they have to say."

Near Elroy-Ansonia Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE92SP113TW01 "Customer claims unit splashing or leaking of water about a cup full? On right hand side. Checked leveling and adjusted lowered left hand side and reset the rear adjusters. Checked with level. Also noted debris plugging up weep holes and cleaned showed customer. Noticed some rust corrosion on front hand side around tub seam. With permission sprayed some WD40 lube to help prevent corrosion. Customer typically uses extra large loads so tested unit with those settings, let unit agitate and then drain and spin out. Check for leaks, none. Continued to adjust front legs and watched agitate took much of the travel out of the unit. Explained all in detail, told customer to continue monitor next few loads. If problem persists the next step would be to replace all springs."

Near OH-47, Ansonia, OH 45303
Kevin S.

Kevin S.

MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Replaced new door. Took pics attached and showed customer.

Near S Main St, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER KITCHEN AID KDFE104DWH3 "Ran unit in rinse mode, unit filled washed, and drained without issue. Had opened and closed door a few times and unit started without issue. Called tech line had me run through diagnostics, no error codes found and unit passed all diagnostics. Checked float valve nut to tighten make sure there was no water dripping. Checked drain hose, and filter for sump. Customer claims unit had continued to run for a long period more than normal. Had customer power off unit from breaker for about 10mins. Put unit in normal mode and had customer check timer approximately 52-60mins for that function and cycle per user guide. Collected service call, customer to advise."

Near Elroy-Ansonia Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF260BEAEBC/AA "This unit has no air filter but does have a water filter for icemaker unit. Water filter light has come on. Explained to customer on how to replace and to reset warning light. No noticeable smells. Unit is running and cooling, checks ok. Unit is in kitchen 5/2014"

Near OH-49, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER BOSCH SHE863WF6N/10 "Replaced soap dispenser, had customer show me how they add rinse aid, they spilled rinse aid outside of dispenser. Explained any that is spilled outside of certain area will need to be wiped up or it will show leaking down inner door panel. Old dispenser had plenty of rinse aid left in it. Explained not to overfill rinse aid. As for cleaning or drying purposes told customer to experiment with other cycles and functions. There is sanitize feature, they claim they use auto and extra dry. Had them resort back to user manual. Checked to make sure dispenser is working and not leaking. Unit checks ok."

Near OH-49, Ansonia, OH 45303
Kevin S.

Kevin S.

MICROWAVE OVEN FRIGIDAIRE LFMV1645TF "Upon arrival unit door was already detached from unit, and laying on table. Customer claims lower part of handle had broken and since they have just been using a strap modified to open the door. Pics attached. Customer has no proof of purchase but has a letter from contacting Frigidaire that they assigned a proof of purchase for them see Pic attached. Customer claims unit originally purchased from lowes.. located in kitchen above range.; rqstng P&A on 1 5304509577 (DOOR ASSEMBLY)"

Near S Main St, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER LG WT1701CW/01 "Replaced agitator plate, ran unit in speed wash mode to test unit checks ok."

Near Warvel Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER WHIRLPOOL WED4815EW0 "Ran unit in timed dry air fluff, unit making a slapping noise toward the front. Found screw loose in the front felt of unit. Removed and ran unit to test showed customer. Unit checks ok."

Near OH-49, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER LG WT1701CW/01 "Upon arrival found unit wash plate was loose. Removed cap, and bolt, checked threads on bolt and shaft. Bolt and shaft are good, grooves worn smooth in wash plate. Quoted for new wash plate.; ordrng 1 AGZ72909711 (AGITATION PLATE)"

Near Warvel Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER KITCHEN AID KUDS30IXWH1 "When arrived unit was DOA, checked breaker, checked for loose wiring connections. Was able to get unit to power on, tested all key presses, ran couple of cycles to check fill, wash and drain functions... so far unit checks ok. Asked customer to continue to work with unit, 8yrs old, possible issue with user interface told them that would be roughly $160 and labor to fix."

Near Duncan Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Customer stated unit not making ice. Found the fill tube iced over internally... Removed ice and used steam to clear. Inspected for frost or air leaks. Never really noted but small bit on bottom right of ice container. Used some silicone and also closed up the backside of cabinet where water lines come in. Cycled water and icemaker ok.

Near Zumbrum Rd, Ansonia, OH 45303
Shaun S.

Shaun S.

WASHER LG WT7200CW "Found that agitator is stripped out on inside wash plate, wash plate needs replaced ; ordrng 1 WASHPLATE"

Near Elroy-Ansonia Rd, Ansonia, OH 45303
Shaun S.

Shaun S.

WASHER MAYTAG MVWB865GW0 "Upon arrival found that unit was not being supplied by both hot and cold water, only cold was turned on, explained that both hot and cold have to be supplied to machine for proper usage. Unit checks ok upon techs departure"

Near N Main St, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADEE8RGS173TW01 Verified the squeaking noise... replaced belt and idle pulley. Ran unit checks ok.

Near Detling Rd, Ansonia, OH 45303