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Local Reviews
for Ansonia, OH

Authorized Service Rated 2.7 out of 5 stars based on 3 customer reviews

Map of Ansonia, OH

great service.




Review of Authorized Service

was very throughy.


Map of Ansonia, OH

Samsung dryer




Review of Authorized Service

Work was done quickly. Repairman was snappy and rude. Snapped at wife. Said no one was home and he was waiting 20 mins, although 6 people and 3 dogs were home. Dogs never barked. Daughter took two dogs out to restroom. And she even said she couldn't find him, even though he said he was here. As soon as he walked into home, he was snapping at wife.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Map of Ansonia, OH

washer repair




Review of Authorized Service


Response from Authorized Service:

I apologize for the less than satisfactory service experience you had with our technician. He and I value your feedback as we are always striving to improve the quality of our service. Please feel free to give me a call at 937-252-3200 to review your concerns. Thank you! Marlise


Kevin S.

Kevin S.

DRYER SAMSUNG DV395ETPAWR/A1 "Unit has power, display has reading but when you hit start, you can hear the relay on board click, hit start again it clicks again. Unit has proper 240v at terminal. Checked for 120v from CN1 pin 1 to RY5 pin 2 has 120V. This relay is the one clicking. Took unit apart, called techline, could not find tech sheet later found out customer husband removed it. Checked ohm readings on motor, found start windings open but run windings ok. Also checked cutoff switch/belt safety switch ok. Gave estimate for repair collected service call fee and part cost.; ordrng 1 DC31-00055G (MOTOR)"

Near Brown Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER GE GTW330ASK3WW "Replaced pump, also put on screw clamp on end of drain hose from washer. Didnt have a clamp, not sure if its supposed to but many models ive seen had one on. Unit checks ok, no leaks."

Near 3rd St, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER GE GTW330ASK3WW "Unit is leaking at the drain pump itself, will need replacement pump. ; rqstng P&A on 1 WH23X28418 (DRAIN PUMP)"

Near 3rd St, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS617SIW "Replaced parts, ran unit checked for any leaks. Unit checks ok. Explained to customer."

Near Kester-Byard Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS617SIW "Customer issues with fabric softener not dispensing also E11 errors. Noted cleaned and checked dispenser tray ok; rqstng P&A on 1 5304506505 (DISPENSER ASSEMBLY WITH VALVE)"

Near Kester-Byard Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

UPRIGHT / CHEST FRIGIDAIRE FFU14F5HWN "Unit has power but not even drawing 1 watt.. lights work, power to ui control on door. When changing control some of the segments are missing or out, only works going down not up. Called techline, need to replace control. Gave customer estimate for repair, declined at this time. Collected service call."

Near Hillgrove-Woodington Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER HOTPOINT HTW240ASK4WS "Unit not draining out, lid switch is working and will spin out. Customer had removed most water. Need new drain pump.; ordrng 1 WH23X28418 (DRAIN PUMP)"

Near E Canal St, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8500DC2 "Replaced lock assembly, tested unit checks ok."

Near Coletown-Lightsville Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8500DC2 "Lid lock has malfunctioned.; rqstng P&A on 1 W10810403 (lid lock assy)"

Near Coletown-Lightsville Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER SAMSUNG DVE50M7450W/A3 "Replaced control, unit now tumbling and heating properly. Shuts off properly, checks ok."

Near Zumbrum Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER SAMSUNG DVE50M7450W/A3 "When unit has power dryer keeps running, if you open the door it will stop. Unit needs new main control.; rqstng P&A on 1 DC92-01729P (CONTROL MAIN)"

Near Zumbrum Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR MAYTAG M1TXEGMYW00 "Upon inspection customer has a frozen drain issue and when it defrosts the water pools up in freezer and sometimes drains into the frig. Took temp checks ok, fan working ok. Cleaned drain tube, and steamed out drain. Unit working ok."

Near Duncan Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME427UIW0 "Upon inspection of part before even removing from bag, part has a crack in it and will have to be returned for replacement. Please order another. Pic attached.; rqstng P&A on 1 5304513574 (LINT TRAP)"

Near W Weller St, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME427UIW0 "Customer claims they power on unit, hit start and it shuts off. Tried turning drum by hand, belt is on but something in a bind, also claims the lint trap will come out of place at times. Found some articles of clothing caught behind the blower wheel, had to remove. Unit checks ok now. Ordering new lint trap to see if that helps with issue.; rqstng P&A on 1 5304513574 (LINT FILTER)"

Near W Weller St, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER WHIRLPOOL WED72HEDW1 Had to adjust bulkhead and lint trap cover. Unit checks ok.

Near E Canal St, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Replaced kit, unit checks ok."

Near Warvel Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR WESTINGHOUSE RS192G "Old westinghouse frig, compressor is shot, can not find serial number. "

Near Beamsville-Union City Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFSS2615TP2 "Found door hinge bent, had to adjust, bend, add rubber washer. Had customer inspect, unit checks ok. Unit cooling and running ok. Noises are probably just defrost noises. Explained the process."

Near Carriage Way, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER GE GDF530PMM0ES Replaced assembly and compared to old definitely broke. Unit checks ok.

Near Coletown-Lightsville Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Unit is frozen over in icemaker compartment. Pics attached.; rqstng P&A on 1 DA82-02673A (IM SVC KIT)"

Near Warvel Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER ELECTROLUX FASE7073NW0 "Unit not heating and E64 error. Found one side of heating element open. Replaced truck stock. Unit is heating ok, no errors. Checked venting good.; used 1 134792700 (ELEMENT) from stock"

Near Carriage Way, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW5000DW1 "Upn inspection put unit into diagnostics when spinning out unit making horrible noise. Drain pump working and sounding fine. Removed pulley from splutch seemed ok, unit will need new transmission, splutch and also getting new agitaor plate and screw if needed for damage from removal as many of these are hard to get off due to rust.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"

Near OH-49, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER SAMSUNG DV456EWHDWR/AA Unit will tumble but not heat. Found heating element open. Replaced with truck stock. Unit checks ok.; used 1 DC97-14486A () from stock

Near Hillgrove-Woodington Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced wash motor and sump. Ran unit pulled out to check for any leaks none. Installed in hole, ran wash again for a few minutes on house wiring, unit filled, washed, drained ok. Unit checks ok, no leaks. "

Near Baughman St, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced control, unit still not functioning properly. Called techline, had me troubleshoot some things. Unit needs new sump and motor.; rqstng P&A on 1 W11085683 (pump&motor)"

Near Baughman St, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer claims unit just a couple of days ago will fill, but will not wash. Verifired by putting into a quick wash, unit will only fill and drain. Put unit into diagnostics got an F4E3 error code for wash motor. Upon testing at board checked fuses F600 and F601 both showed in range per tech sheet, ohmed out resistance of wash mother from harness removed from control showed 15 ohms. Started unit in quick wash mode, checked voltage from board at P5 only getting 75V then fluctuates back and forth. Tech sheet says should get 120V. Ordering new control.; rqstng P&A on 1 W11305308 (cntrl-elec)"

Near Baughman St, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER GE GTD65EBSJ2WS "Replaced belt, ran unit for about 10 mins. Unit checks ok."

Near Zumbrum Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Replaced all parts, made sure everything was snapped into place. Put unit into a rinse and spin. Unit checks ok, no leaks."

Near W Canal St, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER GE GTD65EBSJ2WS "Upon inspection found belt broken. Customer claims they just changed belt and only did one load before it stopped again. Inspected tensioner pulley, motor pulley, blower wheel, drum bearing. Appears some rust corrosion and rubber on motor pulley from where it looks like something either in a bind or old belt dry rot? .; ordrng 1 WE12M29 (BELT)"

Near Zumbrum Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 Upon inspection wear between the balance ring and top cover. Will replace per bulletin. Took pictures. snapped 2 QuickPics

Near W Canal St, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Replaced parts, put unit into normal wash, unit is agitating without noise or issue. Customer husband observed. Proceeded to drain, when spinning out these units about the last couple of minutes in the highest rpm will have a slight high pitched noise. Unit checks ok, no leaks."

Near Hillgrove-Woodington Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER KITCHEN AID KUDS30IXBLA "Customer issue unit not cleaning as it should, mostly on top. Removed and checked spray arms appeared clear. The middle spray arm has a clean split to the plastic seal but not sure if that is normal around where it fits in. Marked each spray arm with a marker to denote physical position. Put coffee mug in each of 4 corners of upper rack. Set unit to a 1 hr. Wash. Let unit fill and wash, opened the door a few times to inspect fill level and wash. Upon multiple inspections it appears middle and upper spray arm have not moved positions, however when open door water is draining down the side holes on bottom side of middle spray arm so it at least is getting water. Ran unit in another quick wash, this time unit was washing and filling mugs in upper rack. Unit checks ok."

Near Kester-Byard Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit is now making more clunking noises than before. Last put in September 2019, had tighten lower nut and seemed to have taken care of it until past week. Also noted unit making higher pitch noise when spinning out. Tub seal and balance ring, top cover all look like new.; saved tckt"

Near Hillgrove-Woodington Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME617SIW0 Replaced valve and hooked up water line. Checked for leaks none. Unit is tumbling and heating ok.

Near Kester-Byard Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FFID2426TD1A Upon further inspection when removing power wires from door latched they were melted and ruined. Will now have to replace entire wire harness. Pics attached. Will need at least couple of hours on return.; rqstng P&A on 1 5304500408 (MAIN WIRE HARNESS)

Near OH-47, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME617SIW0 Customer claims steam spray valve will stay open. They have to shut the water off at the supply. Faulty steam valve.; rqstng P&A on 1 137544800 (valve)

Near Kester-Byard Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DISHWASHER MAYTAG MDB4949SDZ0 "Upon inspection, customer showed a rubber gasket, that had been burning on heating element. Inspected unit, checked both upper and lower spray arms ok. Checked water inlet and around float. Didnt see any problems. Customer has since used the dishwasher without any other issues. I believe this just came off of some dishware maybe gasket for thermos or water bottle. Unit checks ok."

Near Carriage Way, Ansonia, OH 45303
Kevin S.

Kevin S.

RANGE - ELECTRIC WHIRLPOOL WDE350LVQ1 "Upon arrival unit control is not working with no display. All cooktop burners working ok. Called techline, removed bull nose to get access to control, did checks for voltage into control good. Tech said would need new control. Inspected all wires and connections. Inspected control no unusual issues. Put unit back together and powered on breaker then unit control was working. Set clock, checked both broil and bake functions. Set bake to 350 unit pre heated ok. Told customer to continue to monitor."

Near Duncan Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Upon inspection unit temps are 40F in frig and 0F in freezer. Ice bucket is clear full, when dispensing ice and auger moves ice forward when really full ice will fall out of bin from sides and at times cause issue in the chute when switching back and forth. Tested this theory by leveling out ice in bucket then dispensing both crushed and cubed ice again. Unit functioning ok. Ordering new control arm. Advised customer to either dump out ice or shut off icemaker manually before bucket gets too full. See sticky note.; ordrng 1 W10838981 (arm-contrl)"

Near Beisner Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER BOSCH WFMC2201UC/06

Near Coletown-Lightsville Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR GENERAL ELECTRIC CFE28USHLSS "Customer claims intermittent cooling from freezer section. Sometimes it will be freezing ok sometimes its too warm, and ice bucket in door ice will start to melt which is cooled through sidewall of frig. Upon arrival took temperature checks freezer read 2F and frig was around 38F. Customer claims never noticed any issue with frig section. Freezer evap fan is running and no noticeable frost buildup anywhere, customer claims havent heard any abnormal noises. Suspect defrost problem from either main control or bi metal thermostat.; rqstng P&A on 1 WR50X10108 (thermostat defrost ) and 1 WR55X30806 (MAIN CONTROL)"

Near Kester-Byard Rd, Ansonia, OH 45303
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHS2355PF5A Ice maker fill tube leaking down into fan motor adjusted fill and checks ok

Near OH-47, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF260BEAEWW/AA "Upon arrival unit is cooling ok frig was 40 and freezer at zero. Customer claims unit was not making ice. They had since changed the water filter the next morning they had water on the floor in back. Removed freezer door and drawers and icemaker. Found water and ice buildup around fill tube steamed out ice, replaced fill tube with truck stock and cycled icemaker 5x. IM cycles properly and fills. Showed customer how to cycle IM. No leaks, unit checks ok.; used 1 DA97-00209Z (FILL TUBE HEATER) from stock"

Near Michael Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Tightened up main nut on drive per bulletin FB19-9. Put unit in wash cycle, no noise. Then proceeded to drain and spin. Customer husband there the whole time to monitor, is happy. Unit checks ok."

Near Hillgrove-Woodington Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit is making a clanking noise when generally moving in the same direction. Put unit into a normal small load and also large load of water. Unit makes a noise regardless if anything is in the tub or not. Customer husband and i looked over, manually turned tub by hand and by belt. Nothing out of place or visible wear. Typically on slightly older models we had tightened the main drive nut but this unit is newer and the nut design is different larger than my 1/1/4” or my 36mm socket. Will have to research on size and tool for this. Also noticed that only at highest rpm speeds that high pitched whine introduced, idk possible bearing issue. Customer claims unit had made a slight noise from the beginning that appears to have gotten worse overtime. Unit DOP 1/29/19. Found service bulletin FB 19-9 directions call for 1-1/2” for lower nut and large adjustable wrench for top. ; saved tckt"

Near Hillgrove-Woodington Rd, Ansonia, OH 45303