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Local Reviews
for Arcanum, OH

Authorized Service Rated 4.8 out of 5 stars based on 10 customer reviews

Map of Arcanum, OH

***




Review of Authorized Service


Map of Arcanum, OH

Great




Review of Authorized Service

Great and does good job


Map of Arcanum, OH

Donald




Review of Authorized Service

Kevin was polite on time and did a great job troubleshooting the problem


Map of Arcanum, OH

John




Review of Authorized Service


Map of Arcanum, OH

Very Professional




Review of Authorized Service

Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.


Map of Arcanum, OH

Great




Review of Authorized Service


Map of Arcanum, OH

Great service




Review of Authorized Service

I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.


Map of Arcanum, OH

Great service




Review of Authorized Service


Map of Arcanum, OH

Great Service




Review of Authorized Service

Timely, professional and fixed the problem. Thank you!


Map of Arcanum, OH

Richard




Review of Authorized Service


Shaun S.

Shaun S.

DRYER SAMSUNG DV45H7000EW "upon arrival found that unit has a loose roller wheel, tech was able to repair wheel on unit, ran and chcked out, unit checks ok"

Near Shields Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Upon arrival found ice compartment frozen. Ordering icemaker service kit per samsung bulletin. ; rqstng P&A on 1 DA82-02673A (IMK SVC KIT)

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2778UF1

Near Albright Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FFBD2406NS11B "Upon inspection customer had tried removing dishwasher out and inspecting drain line. Found black power wire loose from connection. Removed power. Inspected found grease/lard backed up into drain line. Had to use water hose to blow out. Zip tie drain line little higher coming off of garbage disposal. Unit is now washing and draining ok. Collected deductible."

Near Woodside Dr, Arcanum, OH 45304
Shaun S.

Shaun S.

RANGE FRIGIDAIRE GLEF378CQE "upon arrival found that problem is in control panel, gave customer est for repair, she declines at this time, going to purchase a new unit"

Near Kilbourn Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER WHIRLPOOL WED4616FW0 "Upon arrival customer claims unit making a noise but cant really describe it. I first turned drum by hand unit seemed quiet. Put unit into a air only mode no heat let run 5 mins seemed ok. Proceeded to put into heat timed dry then after a few minutes unit did start to make some squeak noise. Hard to determine exactly where its coming from. Took apart unit, greased both sets of roller support shafts etc, idler pulley was still perfect no noticeable noise there. Put unit back together sounded better but not perfectly quiet.. Unit checks ok."

Near S Locust St, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE SAMSUNG NE59J7850WS/AA "Replaced led display, set clock, went through numbers on display with customer. Unit checks ok."

Near OH-49, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced user interface, checked through functions. Unit checks ok."

Near OH-722, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE SAMSUNG NE59J7850WS/AA "Display is acting erratic ; rqstng P&A on 1 DE07-00130A (LED DISPLAY)"

Near OH-49, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8040DW0 "Replaced water valve assembly. Checked unit in casual cycle on warm water checked to make sure water valves working ok. Unit filled, agitated then proceeded to cancel and drain and spin out unit checks ok. Took pic of plastic housing old with new... new has a more upright tapered shape, old has flexed out of shape. Unit checks ok."

Near Northmoor Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWC "Upon arrival took temp check unit was 48F. Lights on has power but adjusting thermostat will not come on, customer had previously unplugged not working. Replaced thermostat with truck stock. Unit now is on and cooling. Told customer to continue to monitor. Unit checks ok.; used 1 5304513033 (THERMOSTAT) from stock"

Near Grubbs-Rex Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF24R7201SR/AA "Removed and replaced auger assm on unit, ran and tested unit, unit checks ok upon tech departure"

Near Seminole Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Replaced IM and new bucket, had customer wash/clean new bucket. Transferred ice from old to new bucket. Bucket was full of ice- Unit checks ok."

Near Summerfield Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Upon inspection took temps, 48F in frig, middle drawer reading 37 and freezer at 0F. Unit had lots of frost buildup in fresh food evap section. Pics taken had to steam out all ice. Found defrost thermistor was not even crimped onto the suction line. Called whirlpool techline apparently this model also falls under service bulletin W11092686D about relocating evap thermistor. Properly placed thermistor and zip tied into,place so it will never move. Techline also wanted me to set in service mode test 7 to option 2 for defrost to manual 8hrs instead of auto. Upon using display control half the leds are hard to read, ordering new display control.; rqstng P&A on 1 W10848301 (cntrl-elec DISPLAY)"

Near OH-722, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Upon inspection found drain was plugged and frozen, and unit has water frozen all over bottom area. Removed freezer contents and evap cover, had to steam and use scraper to remove chunks of ice. Cleared drain, removed cardboard cover off back poured some water in drain make sure is draining properly. Unit checks ok."

Near Dull Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8040DW0 "Found water staying, and will need new water inlet assembly housing. ; rqstng P&A on 1 W11173597 (housing)"

Near Northmoor Dr, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00 "Removed and replaced door and imk on unit, checks ok"

Near S Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Customer has ice and cubes stuck, frost buildup in ice compartment. Pic attached. Customer is COD declined estimate, went ahead and defrosted unit and made visual checks of waterline etc. Added Y clips and gasket part per truck stock. Have customer to monitor.; used 1 DA82-02367A (Y CLIP) from stock"

Near OH-503, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF24R7201SR/AA "Upon arrival found that unit is making ice just fine but leaking water out of the shoot and down front of machine, unit needs service upgrade kit installed on unit; ordrng 1 UPGRADEKIT"

Near Seminole Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE GE PS960SL4SS Replaced main control. Set unit so that both ovens were preheating and tested cooktop burners at same time. Unit checks ok. Showed customer.

Near Alternate State Rte 49, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Upon inspection the customer noted the ice bucket was cracked, ice will not dispense. The bucket had ice that has frozen into a giant ball, suspect leak in the icemaker tray dripping down into the ice causing this to clump together. Ordering one new bucket and icemaker. Pics attached.; rqstng P&A on 1 243297609 (ICEMAKER) and 1 5304504446 (ice container assy)"

Near Summerfield Dr, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00

Near S Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE GE PS960SL4SS "Customer claims no two functions will work at same time. All burners on cooktop are working. Both the top and bottom oven will work independently. When setting both units to heat at the same time the unit will kick out and reset. Called techline, talked to Greg, had me go into diagnostics, had some stuck key fault codes but checks ok. Said to get main control to replace and gave part number.; ordrng 1 WB27X33144 (MAIN CONTROL)"

Near Alternate State Rte 49, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installed compressor and dryer and recharged unit

Near S Main St, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR HOTPOINT HSM25GFRESA "Def heater, is burnt up replacing def heater"

Near Hursch Rd, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF24R7201SR/AA Settings was locked and cust couldn’t adjust the setting checked error codes there was not any error codes ticket #4151700667-Monick

Near Seminole Ln, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00 "Removed and replace disp assm on unit, ran and checked out, unit checks ok upon techs departure"

Near S Main St, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Upon arrival found that unit has a defective comp, unit not pumping Freon through system to cool unit, no frost pattern on evap coil at all Spoke to Chris ok to transfer to kevin for repair ; ordrng 1 COMPRESSOR and 1 DYEFILTER"

Near S Main St, Arcanum, OH 45304
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Removed and replaced parts on unit, ran and checked out unit checks ok upon techs departure"

Near Summerfield Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Replaced tubing, dispensed water several times. Checks for leaks in back none. Checked for any dripping from end of water dispense tube. Apparently changing the lines has appeared to fix the issue. Showed customer, unit checks ok."

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Customers ice compartment frozen over, gave rough estimate for kits. Decided to just go with steaming out unit, dried, and check water line. Adjusted water line back a bit using a mirror on fill tube. Unit checks ok."

Near Sierra Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE BOSCH NIT8668UC "Replaced parts, powered on unit checked each burner multiple times. Unit checks ok. Showed customer."

Near N West St, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00 Upon arrival found that disp paddle is broken and disp assm will need to be to replaced est was ok by Mr Troutwine ; ordrng 1 DISPASSM

Near S Main St, Arcanum, OH 45304
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Found that unit is in need of new fill spout, not spraying water in evenly and running out back of unit; ordrng 1 FILLSPOUT"

Near Summerfield Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Changed parts, checked water dispenser many cup fulls, then cycled icemaker units. Checked the valve assembly in back to make sure there was no leaks. Told customer to pull out and check to monitor. However as for the water droplet coming from fill tube continues to drip at times. The only thing left to try is replace the white or clear water line from union to yellow on the back of the frig that runs up and through cabinet to dispenser assembly through the door. Had to go to electrolux app and lookup part numbers for this model for the correct water lines. ; rqstng P&A on 1 241965906 (tube-water) and 1 242220119 (tube-water)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER MAYTAG MVWB765FW0 "E2F6 communication error, UI cannot hear ACU. Unplugged unit for a few minutes then proceeded to plug in, and put into diagnostics mode. Was able to bring up error code and no other errors at this time however trying to proceed tests it would not. Tried multiple times, unit otherwise will not power on or do anything by just hitting power button. Ordering new main control and interface.; rqstng P&A on 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Upon arrival took temp checks around 38-40 in fresh food section, 0F in freezer and pulled put ice bucket measured around 5F. Inspecting ice compartment, no noticeable frost buildup on inside, held in door switch, fan is working and turning freely. Only noticed on outside bottom right hand corner some ice buildup so suspecting some sort of air leak. Removed ice container, cleared any noticeable ice. Reinstalled and used silicone and some permagum to seal off potential air leak areas."

Near Delisle Fourman Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE LFID2426TF2A "Upon arrival,found that door will not shut and latch, unit needs new door latch installed for unit to operate; ordrng 1 DOORLATCH"

Near Gordon-Landis Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE BOSCH NIT8668UC "Replaced left hand board. Unit will now power on and work with the front left hand burner tested 3x but the rear left still does not work. Will throw E code. Inspected, noticed a bend almost break in small strand of the white wire for the NTC sensor. All other wires looked ok. Pics attached. When you power on each burner with pan on it makes a distinct sequence of noises the same across burners except for the non working one. Ordering new induction hot plate and sensor. Talked to Chris Cash on phone, for parts lookup. Will also hold onto board for now. ; ordrng 1 11020257 (INDUCTION HOT PLATE) and 1 12009081 (SENSOR NTC)"

Near N West St, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8000BW0 "Upon arrival freehand spun unit tub, put unit into a drain and spin, unit definitely needs new tub bearing. Checked underneath unit, is leaking oil onto the floor. Told customer rough estimate, declined at this time. Collected service call fee."

Near Greenmoor Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KTRC22EKBT00 "Removed evap fan cover, noted the drain was plugged. Steamed out drain and ran brush through drain. Swept out backside and condenser.Unit checks ok. ''

Near Gettysburg-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Installed garage kit. Turned on unit, is running and cooling ok."

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE BOSCH NIT8668UC "The lefthand 2 burners, when you turn on it will detect the pans but will throw a double E code. Called techline, gave him all the details he said to replace the left hand Ellon or relay board. Connected unit, powered back on had customer check remaining burners still working.; ordrng 1 11009407 (LEFT HAND BOARD)"

Near N West St, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28M9580SR/AA Installed IMk kit and took picture per IMk bulletin

Near Otterbein-Ithaca Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

DRYER SAMSUNG DV50K7500E "Upon arrival found that unit has a defective idler pulley, tech removed and replaced pulley on unit, ran and checked out, unit checks ok ; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Merrie Ln, Arcanum, OH 45304