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Local Reviews
for Arcanum, OH

Authorized Service Rated 4.9 out of 5 stars based on 20 customer reviews

Map of Arcanum, OH

Kevin was great! Very thorough.




Review of Authorized Service


Map of Arcanum, OH

Great Service!!




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Map of Arcanum, OH

Great service and friendly




Review of Authorized Service


Map of Arcanum, OH

Great service




Review of Authorized Service


Map of Arcanum, OH

Excellent service and very pleasant person.




Review of Authorized Service

Very pleased with everything about the service. We will gladly schedule service with Kevin again.


Map of Arcanum, OH

Good Sevice




Review of Authorized Service

Good Service


Map of Arcanum, OH

Chris




Review of Authorized Service

Kevin Spurrior was very thorough and professional in fixing my dryer.


Map of Arcanum, OH

Detail problem search




Review of Authorized Service


Map of Arcanum, OH

Great




Review of Authorized Service

He was very gracious. And kind. Thank you so much! God Bless


Map of Arcanum, OH

Was very satisfied




Review of Authorized Service


***




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Great




Review of Authorized Service

Great and does good job


Donald




Review of Authorized Service

Kevin was polite on time and did a great job troubleshooting the problem


John




Review of Authorized Service


Very Professional




Review of Authorized Service

Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.


Great




Review of Authorized Service


Great service




Review of Authorized Service

I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.


Great service




Review of Authorized Service


Great Service




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Timely, professional and fixed the problem. Thank you!


Richard




Review of Authorized Service


Kevin S.

Kevin S.

DRYER WHIRLPOOL WED9470WW1 Found console ui acting erratic. Powered off unit checked all connections from main control to ui. Powered back on unit appears to be working ok. Checked all buttons thoroughly.. collected service call fee.

Near N Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR GE GDSL0KCXARLS "Upon arrival customer claims unit has been working fine for a couple of days now. Took temp checks unit reading 38F in frig and 0F in freezer. Customer has icemaker but no water hookup. Customer claims unit freezer started getting warm, unit is a bottom mount freezer and single evap, that cools frig. Unit fans, lights compressor all working. No abnormal noises, customer couldnt tell me if there was any different noises or excess frost. Customer did have son in law take a look at it, i believe may have swept behind coils. Unit checks ok for now, advised service call good for 30 days."

Near Arcanum Hollansburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FFGF3047LSH "Changed out igniter, made sure unit heated ok."

Near Kilbourn Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR MAYTAG M1TXEGMYQ00 "Upon arrival checked temps unit was right around 30-32F in freezer and around 50F in fresh food section. Unit was running, compressor and evap fan. Removed evap cover found little to no frost pattern on evaporator and buildup on upper right area. Unit either has a restriction or leak. Customer has backup,frig that belongs to landlord and unit. Will look to replace with that unit. Customer decline estimate for repair."

Near Chippewa Ct, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS627UTT0 "Customer claims notice water ends up in pedestal. Pulled out unit, removed top, put unit into warm wash mode. Unit filled and agitated no leaks. Checked around hoses and water valves ok, let unit run several minutes. Removed rear motor cover, checked for any water none, put unit into a drain and spin, ok, again no leaks, checked tub to pump hose ok. Only thing i can see is some water trail from center of door and boot area where looks like came down and will follow the path of unit before dripping into pedestal. Will have customer wipe door boot and door glass each load. Unit checks ok."

Near Hollansburg-Sampson Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER GE GTW460ASJ4WW Customers issue with unit is it is having problems spinning out or high speed. Noticed alot of oil from transmission all over belt and pulleys. Gave estimate for repair. Customer will be looking for a new purchase.

Near Gettysburg-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Ice bucket was jammed, found ice frozen over on bottom from frozen fill tube. Thawed everything, checked seems, added silicone to the outside of ice container. Ohmed out drain fill tube ok. Checked drain and used trombone brush all clear. Advised customer they dont use much ice, either to dump or dispense daily or shutoff... checked ice chute flap closing properly. Make sure thats getting closed as well."

Near Grubbs-Rex Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SAMSUNG WF45N5300AV/US This job record info for an old washer... having office creat new job record.

Near OH-49, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER LG LDF6920ST "Upon removal of water fill valve, there is so much corrosion that i can not remove and replace with new. Called warranty company explained the situation, they are putting unit under review for replacement or buy out option and will contact customer today. Returning all parts to ASI i assume they maybe supplying a return label as needed. Unit is not repaired, explained and showed in detail to customer. Customer is ok."

Near N Main St, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF24R7201S "Removed and replaced imk on unit, board and drain tube, also adjusted water line unit checks ok upon techs departure"

Near Seminole Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28R7201SR/AA Changed out icemaker cooling fan and main board. Unit checks ok

Near Hollansburg Arcanum Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS517SIW0 "Changed bellow, tested unit for leaks, showed customer. Checks ok."

Near Gordon-Landis Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER GE GTW460ASJ4WW "Tested unit functions, then tested with 5 towels on quick wash, then rinse and spin. Unit checks ok. Customer is getting confused with all the extra rinse settings on the unit."

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER SAMSUNG DVE52M7750V/A3 "Unit wants to keep running, relay shorted on main control.; rqstng P&A on 1 DC92-01729Q (CONTROL)"

Near N Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE KITCHEN AID KERC506HBT3 "None of the oven heat functions are working, checked, all elements, bake, convection and broil read good continuity. Unit is getting 240V at terminal. Needs new oven control. Unit not available."

Near Irelan Blvd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28R7201SR/AA "Upon arrival unit is dispensing cold water... showed customer. Ran test button on icemaker, unit harvested and dropped ice, and filled. Temps were ok in frig and freezer. Appears some frost buildup in icemaker unit. Unit is a 2019 model, will need some sealant around the ice room, and update to latest board revision per samsung stg app.; rqstng P&A on 1 DA94-04603E (MAIN BOARD)"

Near Arcanum Bears Mill Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS517SIW0 "Customer wants door boot seal changed, yet its in really good condition. Pic attached. Gave pricing and collected service call and part pricing. Customer wants to repair, collected full payment.; ordrng 1 5304505004 (DOOR BELLOW)"

Near Gordon-Landis Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR AMANA ABB1924BRW01 "Upon arrival found frig at 55F and freezer around zero. Noticed excess frost buildup on outside of evap cover. Pic attached. Fan was still running and damper door in frig was open but no air blowing out which means there is a circulation issue. Put unit into diagnostics, FF and FR thermistors read good. Damper control open and shuts ok. Defrost circuit you can hear working. Ordering new jazz control, told customer to take everything out of unit and let manually defrost 24hrs with doors open and then plug in unit and take temp checks. If not done prior then to definitely do this prior to coming back out on schedule.; rqstng P&A on 1 WPW10503278 (refer elect cont brd)"

Near Dull Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER GE GTW680BSJ4WS "Replaced valve assembly. Unit checks ok, no leaks."

Near OH-49, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE FRIGIDAIRE DGEF3041KFA "Customer claims left front burner not coming on at all.... checked all wiring connections looked good for each burner.; ordrng 1 316238201 (switch DUAL ) and 1 316282000 (element DUAL LEFT FRONT)"

Near W 2nd St, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR AMANA AFF2534FEW Upon arrival found unit needs a new jazz board and a new start relay for comp. gave customer est for repair , will call back if needed

Near Oakes Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

MICROWAVE WHIRLPOOL WMH53520CS-5 "Replaced parts unit checks ok, showed customer."

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

MICROWAVE OVEN GE JVM7195BL1TS Upon arrival found that unit is not heating due to a bad mag tube and also need to change the diode ; ordrng 1 DIODE and 1 MAGTUBE

Near Hollansburg Arcanum Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28M9580SR/AA "Upon arrival found that unit has a frozen up and jammed imk on unit causing it not to make ice properly, unit needs new service kit installed ; ordrng 1 DA82--02707A (KIT )"

Near Otterbein-Ithaca Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

WASHER MAYTAG MVWX655DW1 "Upon arrival found clutch slipping, tech repaired clutch ran and tested product with customer present, unit checks ok"

Near N Jefferson St, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SAMSUNG WA50M7450AW/A4 "Called techline, recommended to go ahead and replace wiring harness then recalibrate unit.; rqstng P&A on 1 DC93-00665B (WIRE HARNESS)"

Near Northmoor Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

MICROWAVE WHIRLPOOL WMH53520CS-5 "Customer claims unit had issues with not recognizing door close or open, etc. now unit completely out, no light or power. Fuse is blown, looking to replace all 3 switches, fuse and upper interlock assembly. ; rqstng P&A on 1 8206419 (interlock TOP) and 1 W10138793 (fuse) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)"

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Found unit not draining replaced pump, unit checks ok. See sticky notes!!!; used 1 203885 (PUMP) from stock"

Near Summerfield Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER LG LDF6920ST "Customer issue with unit not washing very good, making weird noise. Upon arrival inspected unit, took multiple pics attached. Checked made sure sump area was clear, unit will drain properly. Checked spray arms for blockages or cracks ok. Placed mugs right side up in upper and lower racks. Started normal cycle, sounds as if wash motor going out. Will replace whole sump assembly with wash motor etc. Collected $100 deductible.; rqstng P&A on 1 AJH31248608 (SUMP ASSEMBLY W/PARTS)"

Near N Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER LG WM2650HRA "Unit was not draining properly and making noise. Upon inspection found little bit of water left in unit. Proceeded to have drain, the drain pump is making all the noise and will not drain. Proceeded to drain from front access panel of unit into,bucket. Removed catch all, cleaned and checked for any obstructions to pump none. Proceeded again to fill and drain again no go. Unit needs new drain pump. Customer called HHS store for service then realized later they had purchased extended warranty through LG had paper work but did not call. I proceeded to call the number gave them all the info including customer and business numbers, all i got was a claim number #17365448. Called office talked to Robin and explained, went ahead and collected service call fee from customer, warranty is supposed to setup claim for us to do work. Will have to follow up to make sure this is all happening at this point. Told customer from now on contact warranty company first go through them.

Near Painter Creek-Arcanum Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Upon arrival took temp checks unit appeared to be holding reading 0F in freezer and 40F in fresh food section. Removed freezer contents, icemaker etc. evap fan is running and no blockage, proceeded to put in diagnostics amd ran defrost test again make sure it is working. Removed defrost sensor, was no longer clipped to evap tubing, replaced with new and adjusted. Replaced other parts. Put unit in a quick freeze mode, told customer to monitor."

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Upon arrival checked temp readings of 40s in fresh food and around 20F in freezer. Customer has claimed the unit had 3 different times acted up over a period of a couple of weeks to where it has cooled way colder in freezer than normal. Also one time where frost had worked its way up and into fresh food section. No error codes on display, and the time read -13F for the freezer. Put unit into diagnostics, was able to perform some tests from thermistor readings to running evap fan and damper. Ordering thermistors, tstat, and main control.; rqstng P&A on 1 240597203 (sensor) and 1 5303918714 (board assembly MAIN) and 1 808062701 (thermostat) and 1 808137001 (thermistor)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 253.573826 "Found frost build up around ice chute. Found dispenser flap,sticking open letting warm air in, showed customer. Pic attached. Gave estimate for new spring and motor, unit is 14yrs old. Customer decline repair at this time, if you just lift back up on lever it will close ok."

Near Dull Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGIP2468UF0A "Replaced parts, customer had just previously ran a cycle, so door padding etc was wet. Put unit into a quick wash for about ten minutes, didnt notice any dripping on the floor. Customer will wait and let unit dry and run later. Checks ok."

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ2ES "Replaced door latch unit still will not start. Did continuity check between both door latches are the same. Unit is having a communications error between ui and main control. Again checked wiring connections, called techline recommended to replace ui, main control and DC wire harness. Gave estimate to customer and saved on file."

Near W George St, Arcanum, OH 45304
Kevin S.

Kevin S.

UPRIGHT / CHEST MIDEA MRU17F6AWW "Customer claims unit never cooled since day one. Purchased 8-25. Unit has 120v, ui control is good, lights work, evap fan working. Compressor is running and hot to touch, unit reads 75F no frost pattern on evap pics attached. Tried unplugging and back in, put unit in a quick freeze mode still no frost pattern. Suspect unit has no refrigerant charge has leaked, needing a sealed system job. ; saved tckt"

Near E 1st St, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ2ES "Unit has power, wont start. Powered off breaker, checked wiring connections ok. Powered back on, all ui functions ok... hit start unit just flashes and beeps three times. Called techline, problem is in door switch, latch appears ok. Gave estimate to customer ok the repair.; ordrng 1 WD21X10490 (latch tub)"

Near W George St, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGIP2468UF0A "Customer unit was leaking around bottom of door, checked tub and door seal ok. Inspected will,replace lower spray arm assembly and get splash shield kit. Leveling and water level looks ok. Customer had ER error prior, which means problem with user interface, but attribute to,water having shorted. Flipped breaker off and checked wiring connections ok. Was able to power on unit and test all buttons. Control appears to be fine. ; ordrng 1 154701001 (splash shield kit) and 1 5304517981 (SPRAY ARM) and 1 5304517982 (ORBITAL)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFHT1831QP5 "Freezer reading about 32F or above, didnt hear fan running, frig was above 70F. Explained how the unit cools and circulates air to lower section. Unit checks ok"

Near OH-503, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE3SRGS173TW01 "Replaced timer, ran test from timed dry 40 to 30 mins. Unit checks ok."

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER BOSCH SHX56B06UC/14 "Replaced power switch, still did not fix the unit, called Bosch techline, found unit needs new main control no longer available. Talked with AHS about replacement options. "

Near OH-503, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Used lubricant on mullion hinges and glide. Checks ok, showed customer."

Near Edgewood Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER BOSCH SHX56B06UC/14 "Upon inspection unit will not power on from control, checked incoming power and wiring from house line is good. Unit is around 16yrs old. Took multiple pics for AHS warranty. I believe the issue is within the on/off power switch. If its more to the control or ui then these parts no longer available.; rqstng P&A on 1 00175338 (ON OFF POWER SWITCH)"

Near OH-503, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE3SRGS173TW01 Set timer to max dry let run 5 mins no advanced. Set to manual time dry sixty again no advance. Need new timer control.; ordrng 1 D505797P (TIMER)

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS627UTT0 "Changed water valve, thoroughly tested on different settings, checked for leaks, showed customer. Unit checks ok."

Near OH-49, Arcanum, OH 45304