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Local Reviews
for Arcanum, OH

Authorized Service Rated 4.8 out of 5 stars based on 18 customer reviews

Map of Arcanum, OH

Great service and friendly




Review of Authorized Service


Map of Arcanum, OH

Great service




Review of Authorized Service


Map of Arcanum, OH

Excellent service and very pleasant person.




Review of Authorized Service

Very pleased with everything about the service. We will gladly schedule service with Kevin again.


Map of Arcanum, OH

Good Sevice




Review of Authorized Service

Good Service


Map of Arcanum, OH

Chris




Review of Authorized Service

Kevin Spurrior was very thorough and professional in fixing my dryer.


Map of Arcanum, OH

Detail problem search




Review of Authorized Service


Map of Arcanum, OH

Great




Review of Authorized Service

He was very gracious. And kind. Thank you so much! God Bless


Map of Arcanum, OH

Was very satisfied




Review of Authorized Service


Map of Arcanum, OH

***




Review of Authorized Service


Map of Arcanum, OH

Great




Review of Authorized Service

Great and does good job


Donald




Review of Authorized Service

Kevin was polite on time and did a great job troubleshooting the problem


John




Review of Authorized Service


Very Professional




Review of Authorized Service

Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.


Great




Review of Authorized Service


Great service




Review of Authorized Service

I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.


Great service




Review of Authorized Service


Great Service




Review of Authorized Service

Timely, professional and fixed the problem. Thank you!


Richard




Review of Authorized Service


Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS517SIW0 "Customer wants door boot seal changed, yet its in really good condition. Pic attached. Gave pricing and collected service call and part pricing. Customer wants to repair, collected full payment.; ordrng 1 5304505004 (DOOR BELLOW)"

Near Gordon-Landis Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR AMANA ABB1924BRW01 "Upon arrival found frig at 55F and freezer around zero. Noticed excess frost buildup on outside of evap cover. Pic attached. Fan was still running and damper door in frig was open but no air blowing out which means there is a circulation issue. Put unit into diagnostics, FF and FR thermistors read good. Damper control open and shuts ok. Defrost circuit you can hear working. Ordering new jazz control, told customer to take everything out of unit and let manually defrost 24hrs with doors open and then plug in unit and take temp checks. If not done prior then to definitely do this prior to coming back out on schedule.; rqstng P&A on 1 WPW10503278 (refer elect cont brd)"

Near Dull Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER GE GTW680BSJ4WS "Replaced valve assembly. Unit checks ok, no leaks."

Near OH-49, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE FRIGIDAIRE DGEF3041KFA "Customer claims left front burner not coming on at all.... checked all wiring connections looked good for each burner.; ordrng 1 316238201 (switch DUAL ) and 1 316282000 (element DUAL LEFT FRONT)"

Near W 2nd St, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR AMANA AFF2534FEW Upon arrival found unit needs a new jazz board and a new start relay for comp. gave customer est for repair , will call back if needed

Near Oakes Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

MICROWAVE WHIRLPOOL WMH53520CS-5 "Replaced parts unit checks ok, showed customer."

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

MICROWAVE OVEN GE JVM7195BL1TS Upon arrival found that unit is not heating due to a bad mag tube and also need to change the diode ; ordrng 1 DIODE and 1 MAGTUBE

Near Hollansburg Arcanum Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28M9580SR/AA "Upon arrival found that unit has a frozen up and jammed imk on unit causing it not to make ice properly, unit needs new service kit installed ; ordrng 1 DA82--02707A (KIT )"

Near Otterbein-Ithaca Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

WASHER MAYTAG MVWX655DW1 "Upon arrival found clutch slipping, tech repaired clutch ran and tested product with customer present, unit checks ok"

Near N Jefferson St, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SAMSUNG WA50M7450AW/A4 "Called techline, recommended to go ahead and replace wiring harness then recalibrate unit.; rqstng P&A on 1 DC93-00665B (WIRE HARNESS)"

Near Northmoor Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

MICROWAVE WHIRLPOOL WMH53520CS-5 "Customer claims unit had issues with not recognizing door close or open, etc. now unit completely out, no light or power. Fuse is blown, looking to replace all 3 switches, fuse and upper interlock assembly. ; rqstng P&A on 1 8206419 (interlock TOP) and 1 W10138793 (fuse) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)"

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Found unit not draining replaced pump, unit checks ok. See sticky notes!!!; used 1 203885 (PUMP) from stock"

Near Summerfield Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER LG LDF6920ST "Customer issue with unit not washing very good, making weird noise. Upon arrival inspected unit, took multiple pics attached. Checked made sure sump area was clear, unit will drain properly. Checked spray arms for blockages or cracks ok. Placed mugs right side up in upper and lower racks. Started normal cycle, sounds as if wash motor going out. Will replace whole sump assembly with wash motor etc. Collected $100 deductible.; rqstng P&A on 1 AJH31248608 (SUMP ASSEMBLY W/PARTS)"

Near N Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER LG WM2650HRA "Unit was not draining properly and making noise. Upon inspection found little bit of water left in unit. Proceeded to have drain, the drain pump is making all the noise and will not drain. Proceeded to drain from front access panel of unit into,bucket. Removed catch all, cleaned and checked for any obstructions to pump none. Proceeded again to fill and drain again no go. Unit needs new drain pump. Customer called HHS store for service then realized later they had purchased extended warranty through LG had paper work but did not call. I proceeded to call the number gave them all the info including customer and business numbers, all i got was a claim number #17365448. Called office talked to Robin and explained, went ahead and collected service call fee from customer, warranty is supposed to setup claim for us to do work. Will have to follow up to make sure this is all happening at this point. Told customer from now on contact warranty company first go through them.

Near Painter Creek-Arcanum Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Upon arrival took temp checks unit appeared to be holding reading 0F in freezer and 40F in fresh food section. Removed freezer contents, icemaker etc. evap fan is running and no blockage, proceeded to put in diagnostics amd ran defrost test again make sure it is working. Removed defrost sensor, was no longer clipped to evap tubing, replaced with new and adjusted. Replaced other parts. Put unit in a quick freeze mode, told customer to monitor."

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Upon arrival checked temp readings of 40s in fresh food and around 20F in freezer. Customer has claimed the unit had 3 different times acted up over a period of a couple of weeks to where it has cooled way colder in freezer than normal. Also one time where frost had worked its way up and into fresh food section. No error codes on display, and the time read -13F for the freezer. Put unit into diagnostics, was able to perform some tests from thermistor readings to running evap fan and damper. Ordering thermistors, tstat, and main control.; rqstng P&A on 1 240597203 (sensor) and 1 5303918714 (board assembly MAIN) and 1 808062701 (thermostat) and 1 808137001 (thermistor)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 253.573826 "Found frost build up around ice chute. Found dispenser flap,sticking open letting warm air in, showed customer. Pic attached. Gave estimate for new spring and motor, unit is 14yrs old. Customer decline repair at this time, if you just lift back up on lever it will close ok."

Near Dull Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGIP2468UF0A "Replaced parts, customer had just previously ran a cycle, so door padding etc was wet. Put unit into a quick wash for about ten minutes, didnt notice any dripping on the floor. Customer will wait and let unit dry and run later. Checks ok."

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ2ES "Replaced door latch unit still will not start. Did continuity check between both door latches are the same. Unit is having a communications error between ui and main control. Again checked wiring connections, called techline recommended to replace ui, main control and DC wire harness. Gave estimate to customer and saved on file."

Near W George St, Arcanum, OH 45304
Kevin S.

Kevin S.

UPRIGHT / CHEST MIDEA MRU17F6AWW "Customer claims unit never cooled since day one. Purchased 8-25. Unit has 120v, ui control is good, lights work, evap fan working. Compressor is running and hot to touch, unit reads 75F no frost pattern on evap pics attached. Tried unplugging and back in, put unit in a quick freeze mode still no frost pattern. Suspect unit has no refrigerant charge has leaked, needing a sealed system job. ; saved tckt"

Near E 1st St, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ2ES "Unit has power, wont start. Powered off breaker, checked wiring connections ok. Powered back on, all ui functions ok... hit start unit just flashes and beeps three times. Called techline, problem is in door switch, latch appears ok. Gave estimate to customer ok the repair.; ordrng 1 WD21X10490 (latch tub)"

Near W George St, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGIP2468UF0A "Customer unit was leaking around bottom of door, checked tub and door seal ok. Inspected will,replace lower spray arm assembly and get splash shield kit. Leveling and water level looks ok. Customer had ER error prior, which means problem with user interface, but attribute to,water having shorted. Flipped breaker off and checked wiring connections ok. Was able to power on unit and test all buttons. Control appears to be fine. ; ordrng 1 154701001 (splash shield kit) and 1 5304517981 (SPRAY ARM) and 1 5304517982 (ORBITAL)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFHT1831QP5 "Freezer reading about 32F or above, didnt hear fan running, frig was above 70F. Explained how the unit cools and circulates air to lower section. Unit checks ok"

Near OH-503, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE3SRGS173TW01 "Replaced timer, ran test from timed dry 40 to 30 mins. Unit checks ok."

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER BOSCH SHX56B06UC/14 "Replaced power switch, still did not fix the unit, called Bosch techline, found unit needs new main control no longer available. Talked with AHS about replacement options. "

Near OH-503, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Used lubricant on mullion hinges and glide. Checks ok, showed customer."

Near Edgewood Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER BOSCH SHX56B06UC/14 "Upon inspection unit will not power on from control, checked incoming power and wiring from house line is good. Unit is around 16yrs old. Took multiple pics for AHS warranty. I believe the issue is within the on/off power switch. If its more to the control or ui then these parts no longer available.; rqstng P&A on 1 00175338 (ON OFF POWER SWITCH)"

Near OH-503, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE3SRGS173TW01 Set timer to max dry let run 5 mins no advanced. Set to manual time dry sixty again no advance. Need new timer control.; ordrng 1 D505797P (TIMER)

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS627UTT0 "Changed water valve, thoroughly tested on different settings, checked for leaks, showed customer. Unit checks ok."

Near OH-49, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR2021TB2 TSTAT is intermittently kicking on replaced TSTAT cust going to pay for repair & wait for concession #pl92452916; used 1 241537103 (COLD CONTROL) from stock

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WALL OVEN FRIGIDAIRE FGEW3065PFC Changed fan assembly. Tested unit preheat to 350F. Unit checks ok.

Near Painter Creek-Arcanum Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW5000DW1 "Replaced control, talked with tech line. Unit checks ok."

Near OH-49, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER LG WT7100CW "Customer claimed they have had intermittent issue with ie error code, but had since checked screens on inlet valves. Also issue with old soap debris found in wash after completion. Customer has tried using multiple afresh tablets and cleaning unit not much success. Unit is draining appropriately, believe this design issue with buildup in tub. Suggested using vinegar and cleaning cycle that uses hot water. Removed agitator plate and customer was able to clean up debris."

Near Arcanum Bears Mill Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SAMSUNG WA50M7450AW/A4 "Replaced sensor, put unit into a quick wash, unit filled and agitated, then I drained and spun out. Unit appears ok but the issue is always intermittent so im having customer to continue to monitor. If its still acting up will order sub pcb board.."

Near Northmoor Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGIP2468UF0A "Found drain line plugged, about 2ft coming off garbage disposal full of lard and grease. Checked sump, area was clear, you can hear the pump running. tried sucking out water from drain end with shop vac, no luck. Showed customer wife, husband is a plumber, have him clear that drain line and reroute higher off the disposal, and if still not working call back. See note; ordrng 1 A00126401 (pump assembly)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGIP2468UD0A "Replaced lower spray arm, but that does not include the blue round disc. Customer is going to test and let us know."

Near Wheatland Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFSS2612TE2 "Unit had water fill tube completely frozen up, prior to water was leaking and overflowing everywhere in and behind evap cover etc. removed all and cleared ice and steamed. Cleared fan evap etc. pulled fill tube cleared and checked for cracks. Installed all, of course customer had turned unit up all the way to highest settings, customer adult son said they had noticed water pressure been lower. Could not remove filter suspect it was frozen in place. Turned down settings to 5 for each compartment, told son to let it cool and balance out, later pull the water filter to check. Also customer has old copper line running to basement. Told him need to pull water line off and check water pressure in the bucket. Possibly low water pressure has caused this to happen. Unit checks ok."

Near Gettysburg-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGHD2465NW1A "Upon arrival customer claimed they had done 1 cycle of washing and it completed without issue... then later on unit started to try to run wash motor on its own so they had to turn off the breaker. Had customer power back on, indeed wash motor try to run on its own without water. Was able to get unit to cancel and run drain pump, then immediately goes back into running wash motor.; rqstng P&A on 1 154886103 (board MAIN)"

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSG/AA "Replaced parts, unit checks ok. Customers house flooring very uneven, unit is leaning forward quite a bit. Told them to shim something under the front of the frig to make it level."

Near Drew Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ2ES "Upon arrival, powered off unit at breaker for a few seconds, then proceeded to test unit in a light wash mode, unit filled but did seem like it was slow, unit ran and washed, had customer wife come in to observe. Customer claimed they had powered off unit several,times before with no luck, they claim they never even heard it filling. Canceled out light wash unit drained without issue. Proceeded to put into a normal wash , again unit filled and washed. Having customer run full normal cycle again see if it completes its wash. "

Near W George St, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGIP2468UD0A "Called tech line still leaking, problem with slight slit in lower spray arm, will replace. ; ordrng 1 5304517981 (LOWER SPRAY ARM)"

Near Wheatland Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGHD2465NW1A "Customer claims unit would not start... had power off, checked main wiring connections at wire nuts, then rewired and taped, look good. Had customer apply power again. Upper console buttons seemed hard to press or not responding well do to age. Was able to start a normal wash, unit filled, washed, then canceled and drained ok. Proceeded to do a rinse, unit again filled, washed and drained ok. Will want to replace user interface control see if that helps out user.; rqstng P&A on 1 807545701 (console assembly)"

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSG/AA Customer issue with icemaker not working and ice room frost up. Ordering IM SVC Kit per bulletin.; rqstng P&A on 1 DA82-02673A (IM SVC KIT)

Near Drew Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER KENMORE 665.170024 "Upon inspection unit control and wiring harness is burnt. Looked up parts NLA, unit is quite older and not in very good condition, customer says it had been leaking too... advised to get a newer basic dishwasher for the money. Collected service call fee."

Near Dull Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263TEAESG/AA "Unit not cooling in fresh food section, customer had frost buildup behind evap stopping the fan and noticed water had leaked out under the crisper while they were away. Also customer has issues with ice maker compartment frosting over, typical of these units. Ordering new evap cover and thermistor and drain leak kit and imk kit. ; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA82-01415A (LEAK KIT) and 1 DA82-02714A (IMK SVC KIT) and 1 DA97-12609C (EVAP COVER)"

Near Myers Tillman Rd, Arcanum, OH 45304