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Local Reviews
for Arcanum, OH

Authorized Service Rated 4.8 out of 5 stars based on 10 customer reviews

Map of Arcanum, OH

***




Review of Authorized Service


Map of Arcanum, OH

Great




Review of Authorized Service

Great and does good job


Map of Arcanum, OH

Donald




Review of Authorized Service

Kevin was polite on time and did a great job troubleshooting the problem


Map of Arcanum, OH

John




Review of Authorized Service


Map of Arcanum, OH

Very Professional




Review of Authorized Service

Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.


Map of Arcanum, OH

Great




Review of Authorized Service


Map of Arcanum, OH

Great service




Review of Authorized Service

I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.


Map of Arcanum, OH

Great service




Review of Authorized Service


Map of Arcanum, OH

Great Service




Review of Authorized Service

Timely, professional and fixed the problem. Thank you!


Map of Arcanum, OH

Richard




Review of Authorized Service


Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00 "Removed and replaced door and imk on unit, checks ok"

Near S Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Customer has ice and cubes stuck, frost buildup in ice compartment. Pic attached. Customer is COD declined estimate, went ahead and defrosted unit and made visual checks of waterline etc. Added Y clips and gasket part per truck stock. Have customer to monitor.; used 1 DA82-02367A (Y CLIP) from stock"

Near OH-503, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF24R7201SR/AA "Upon arrival found that unit is making ice just fine but leaking water out of the shoot and down front of machine, unit needs service upgrade kit installed on unit; ordrng 1 UPGRADEKIT"

Near Seminole Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE GE PS960SL4SS Replaced main control. Set unit so that both ovens were preheating and tested cooktop burners at same time. Unit checks ok. Showed customer.

Near Alternate State Rte 49, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Upon inspection the customer noted the ice bucket was cracked, ice will not dispense. The bucket had ice that has frozen into a giant ball, suspect leak in the icemaker tray dripping down into the ice causing this to clump together. Ordering one new bucket and icemaker. Pics attached.; rqstng P&A on 1 243297609 (ICEMAKER) and 1 5304504446 (ice container assy)"

Near Summerfield Dr, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00

Near S Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE GE PS960SL4SS "Customer claims no two functions will work at same time. All burners on cooktop are working. Both the top and bottom oven will work independently. When setting both units to heat at the same time the unit will kick out and reset. Called techline, talked to Greg, had me go into diagnostics, had some stuck key fault codes but checks ok. Said to get main control to replace and gave part number.; ordrng 1 WB27X33144 (MAIN CONTROL)"

Near Alternate State Rte 49, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installed compressor and dryer and recharged unit

Near S Main St, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR HOTPOINT HSM25GFRESA "Def heater, is burnt up replacing def heater"

Near Hursch Rd, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF24R7201SR/AA Settings was locked and cust couldn’t adjust the setting checked error codes there was not any error codes ticket #4151700667-Monick

Near Seminole Ln, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00 "Removed and replace disp assm on unit, ran and checked out, unit checks ok upon techs departure"

Near S Main St, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Upon arrival found that unit has a defective comp, unit not pumping Freon through system to cool unit, no frost pattern on evap coil at all Spoke to Chris ok to transfer to kevin for repair ; ordrng 1 COMPRESSOR and 1 DYEFILTER"

Near S Main St, Arcanum, OH 45304
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Removed and replaced parts on unit, ran and checked out unit checks ok upon techs departure"

Near Summerfield Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Replaced tubing, dispensed water several times. Checks for leaks in back none. Checked for any dripping from end of water dispense tube. Apparently changing the lines has appeared to fix the issue. Showed customer, unit checks ok."

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Customers ice compartment frozen over, gave rough estimate for kits. Decided to just go with steaming out unit, dried, and check water line. Adjusted water line back a bit using a mirror on fill tube. Unit checks ok."

Near Sierra Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE BOSCH NIT8668UC "Replaced parts, powered on unit checked each burner multiple times. Unit checks ok. Showed customer."

Near N West St, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00 Upon arrival found that disp paddle is broken and disp assm will need to be to replaced est was ok by Mr Troutwine ; ordrng 1 DISPASSM

Near S Main St, Arcanum, OH 45304
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Found that unit is in need of new fill spout, not spraying water in evenly and running out back of unit; ordrng 1 FILLSPOUT"

Near Summerfield Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Changed parts, checked water dispenser many cup fulls, then cycled icemaker units. Checked the valve assembly in back to make sure there was no leaks. Told customer to pull out and check to monitor. However as for the water droplet coming from fill tube continues to drip at times. The only thing left to try is replace the white or clear water line from union to yellow on the back of the frig that runs up and through cabinet to dispenser assembly through the door. Had to go to electrolux app and lookup part numbers for this model for the correct water lines. ; rqstng P&A on 1 241965906 (tube-water) and 1 242220119 (tube-water)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER MAYTAG MVWB765FW0 "E2F6 communication error, UI cannot hear ACU. Unplugged unit for a few minutes then proceeded to plug in, and put into diagnostics mode. Was able to bring up error code and no other errors at this time however trying to proceed tests it would not. Tried multiple times, unit otherwise will not power on or do anything by just hitting power button. Ordering new main control and interface.; rqstng P&A on 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Upon arrival took temp checks around 38-40 in fresh food section, 0F in freezer and pulled put ice bucket measured around 5F. Inspecting ice compartment, no noticeable frost buildup on inside, held in door switch, fan is working and turning freely. Only noticed on outside bottom right hand corner some ice buildup so suspecting some sort of air leak. Removed ice container, cleared any noticeable ice. Reinstalled and used silicone and some permagum to seal off potential air leak areas."

Near Delisle Fourman Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE LFID2426TF2A "Upon arrival,found that door will not shut and latch, unit needs new door latch installed for unit to operate; ordrng 1 DOORLATCH"

Near Gordon-Landis Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE BOSCH NIT8668UC "Replaced left hand board. Unit will now power on and work with the front left hand burner tested 3x but the rear left still does not work. Will throw E code. Inspected, noticed a bend almost break in small strand of the white wire for the NTC sensor. All other wires looked ok. Pics attached. When you power on each burner with pan on it makes a distinct sequence of noises the same across burners except for the non working one. Ordering new induction hot plate and sensor. Talked to Chris Cash on phone, for parts lookup. Will also hold onto board for now. ; ordrng 1 11020257 (INDUCTION HOT PLATE) and 1 12009081 (SENSOR NTC)"

Near N West St, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8000BW0 "Upon arrival freehand spun unit tub, put unit into a drain and spin, unit definitely needs new tub bearing. Checked underneath unit, is leaking oil onto the floor. Told customer rough estimate, declined at this time. Collected service call fee."

Near Greenmoor Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KTRC22EKBT00 "Removed evap fan cover, noted the drain was plugged. Steamed out drain and ran brush through drain. Swept out backside and condenser.Unit checks ok. ''

Near Gettysburg-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Installed garage kit. Turned on unit, is running and cooling ok."

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE BOSCH NIT8668UC "The lefthand 2 burners, when you turn on it will detect the pans but will throw a double E code. Called techline, gave him all the details he said to replace the left hand Ellon or relay board. Connected unit, powered back on had customer check remaining burners still working.; ordrng 1 11009407 (LEFT HAND BOARD)"

Near N West St, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28M9580SR/AA Installed IMk kit and took picture per IMk bulletin

Near Otterbein-Ithaca Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

DRYER SAMSUNG DV50K7500E "Upon arrival found that unit has a defective idler pulley, tech removed and replaced pulley on unit, ran and checked out, unit checks ok ; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Merrie Ln, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28M9580SR/AA Unit needs repaired per IMk bulletin need to order kit to be installed; ordrng 1 DA82-02707A (IMK SERVICE KIT)

Near Otterbein-Ithaca Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Removed and replace parts on unit, ran and checked out, unit checks ok"

Near Summerfield Dr, Arcanum, OH 45304
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FGHD2433KF1 "Upon arrival customer complaint of unit leaking water, while tech repaired fridge, left dishwasher run, ran for over 20 min no issue, checked fill, drain, was motor and hoses all checks ok"

Near Kilbourn Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KBFA25ERWH01 "Replaced icemaker, cycled made sure unit filled and no leaks."

Near Sierra Ln, Arcanum, OH 45304
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW01 Found that unit needs new top ring shavings of plastic in bottom washer ; ordrng 1 TOPRING

Near Summerfield Dr, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00 "Upon arrival found that imk was not producing ice, tech pulled imk to look for jam found none but upon reinstalling imk unit took off and cycled through, customer to watch unit through rest of day to see if contacted to work if not will call in for replacement, tech gave customer est for repair"

Near S Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KBFA25ERWH01 "Upon further investigating found uni icemaker indeed is dripping from its mold, took quick video. Customer give ok to replace IM do not have this on truck stock, cross referenced part numbers also.; ordrng 1 D7824706Q (ice maker)"

Near Sierra Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KBFA25ERWH01 "Customer claims ice is getting clumped together from possible leak from lower ice maker assembly. Removed im and found fill tube has piece of ice and also cleared fill hopper of im. Cycled im ok. Unit checks ok, no leaks."

Near Sierra Ln, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed control brds and checks ok

Near OH-49, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE SAMSUNG NE59J7630SS "Changed out main control. Placed cookie sheet in middle of rack. Unit set to 350F bake. Unit preheated by signal in about 10mins. Took temp reading off cookie sheet at that time around 363F. Continued to let unit cycle for another 10 mins, took another reading at 372F. Continued to monitor temp readings a bit high. Proceeded to calibrate per samsung bulletin and decreased by 20 degrees. Let oven cycle again and took temp readings now spot on for cookie sheet. Proceeded to 400F unit checks ok, no run away heat. Collected check from customers mother."

Near Summerfield Dr, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263TEAESG/AA No power coming out of the brds but getting power to brds; ordrng 1 INVERTERBRD (INVERTER BRD) and 1 MAINBRD (MAIN BRD)

Near OH-49, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER MAYTAG MVWX655DW1 "Replaced parts. Put unit into a calibration mode, completed. Then proceeded to put unit into a quick diagnostics past. Unplugged then plugged in proceeded to make sure unit is working, put into rinse and spin mode. Unit checks ok."

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Replaced fill tube, turned on water, checked and tested icemaker. Unit is filling properly no leaks. Unit checks ok."

Near Ray Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER KITCHEN AID KUDS30IXBL8 "Unit, will fill with water but attempts to run wash motor fails after three attempts and then drains. Powered off unit at breaker and back on. Put unit into diagnostics, had error codes including wash motor. Gave verbal estimate on repair customer declined repair at this time. Collected service call fee."

Near Arcanum, OH 45304
Kevin S.

Kevin S.

COOKTOP FRIGIDAIRE FFEC3024LB1 "Replaced switch, checked all burners. Unit checks ok, showed customer."

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Upon arrival took temp checks around 12F in freezer, and 40 in frig. Unit appears slightly warm. Checked freezer section, fan is working ok, no frost buildup. Removed compartment cover, cleaned dust off coil, compressor felt pretty warm. Customer has not noticed any cooling issue. Customer complaint is a noise and thinks it might be coming from ice maker area. So far has only happened once. Removed ice bucket, fan was clear and runs when door switch engaged. Showed customer how too check. Removed small amount of ice buildup around side of air handler. Cleared away ice, unit checks ok. Told customer to monitor for any issues."

Near Delisle Fourman Rd, Arcanum, OH 45304