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Local Reviews
for Arcanum, OH

Authorized Service Rated 4.8 out of 5 stars based on 15 customer reviews

Map of Arcanum, OH

Good Sevice




Review of Authorized Service

Good Service


Map of Arcanum, OH

Chris




Review of Authorized Service

Kevin Spurrior was very thorough and professional in fixing my dryer.


Map of Arcanum, OH

Detail problem search




Review of Authorized Service


Map of Arcanum, OH

Great




Review of Authorized Service

He was very gracious. And kind. Thank you so much! God Bless


Map of Arcanum, OH

Was very satisfied




Review of Authorized Service


Map of Arcanum, OH

***




Review of Authorized Service


Map of Arcanum, OH

Great




Review of Authorized Service

Great and does good job


Map of Arcanum, OH

Donald




Review of Authorized Service

Kevin was polite on time and did a great job troubleshooting the problem


Map of Arcanum, OH

John




Review of Authorized Service


Map of Arcanum, OH

Very Professional




Review of Authorized Service

Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.


Great




Review of Authorized Service


Great service




Review of Authorized Service

I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.


Great service




Review of Authorized Service


Great Service




Review of Authorized Service

Timely, professional and fixed the problem. Thank you!


Richard




Review of Authorized Service


Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Had customer put in 6 towels. Proceeded to have it fill and agitate on normal cycle, sounds etc ok. Then had unit drain and spin, unit completed perfectly no high pitch or grinding noises nothing. Proceeded to have it spin out again ok. Towels are perfectly balanced. Told customer next time they hear it to pause unit, let it come to a stop open lid and check how load is balanced and to make sure all water is draining properly from unit. As of this moment everything appears to be working properly."

Near N Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER LG WM2487HRM "Upon inspection removed water lines from unit and clean screens at valve locations, dispense water into bucket has good water pressure. Put unit in hot and later again cold. Initially noticed hot was struggling to put water in but seems much better now. As for door lock could not duplicate issue. Told customer to continue to use and monitor. Saved estimate with hot water valve and door lock mechanism if they call back in. Otherwise unit checks ok. Collected service call fee."

Near Schnorf-Jones Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME517STT0 "Upon inspection vacuumed out large amount of lint, venting was clear but has a long vent run, customer had noted. Cleaned out around rollers, bulkhead, and blower wheel. Inspected rollers seemed ok. Put all back together and test run, much quieter, had customer inspect. Unit checks ok."

Near Littles Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA Icemaker compartment frozen over. Pics attached.; rqstng P&A on 1 DA82-02697A (IMK SERVICE KIT)

Near Wheatland Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBC2277RF5 "Unit has frost buildup around upper icemaker compartment allowing warmer air in. Removed steamed to clear and wipe dry. Reinstalled, used permagum to help seal up problem areas. Used flashlight to check. No error codes defrost heater appears to be working ok, manually turned on in diagnostics."

Near Greenmoor Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113 Upon inspection found belt worn and loose.... installed new kit. Unit checks ok. See sticky note.; used 1 959P3 (IDLER) from stock

Near Darke-Preble County Line Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER SAMSUNG DV45H7000EW/A2 "Replaced right rear roller, shaft was worn, showed customer. Removed all rollers inspected, cleaned and lubricated. Checked idler ok. Unit checks, customer listened was satisfied.; used 1 DC97-16782A (ROLLER) from stock"

Near Shields Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8000DW1 Customers issue is a damage lid at the lefhand hinge is cracked giving troubles for lid to close properly. Customer says they have to press down but lid lock itself is working. ; rqstng P&A on 1 W11101059 (LID WHITE)

Near Hursch Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER MAYTAG MVWC416FW0 "Upon arrival unit was unplugged. Plugged in unit, immediately went into a drain though all the water was out of unit. My guess the machine control got confused, on these you have to still hold start button in to cancel or reset the unit. Put unit into diagnostics test checked ok. Proceeded to put unit into a rinse and spin, unit checks ok. All normal noises and functions."

Near Meadowlawn Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL LFSS2312TP0 "Unit not dispensing ice or water. Unit will make ice in bucket and is cooling ok. Found wiring had loose connection at top of door hinge. Unit now dispensing water, and ice ok."

Near E 2nd St, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER SAMSUNG DV45H6300EG/A3 Found unit needed new right rear roller or drum assembly. Replaced with truck stock. Showed customer unit checks ok.; used 1 DC97-16782A (ROLLER) from stock

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Replaced parts, put unit into a spin. Checks ok."

Near N Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER GE GDF530PGM0WW Replaced GE door skin. Unit checks ok.

Near Painter Creek-Arcanum Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Customer claims unit makes noise excessive vibration last couple of minutes in the cycle. I did notice some wear between balance ring and top cover which was all attached. Will replace spin basket, balance ring and top cover per bulletin.; ordrng 1 203968 (TOP COVER) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"

Near N Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW4950HW1 "Customer claims unit would sometimes leak but has only happened a couple of times since she has owned it. Checked underneath unit, couldnt determine any leaks but definitely floor showed some signs. Removed top section and checked around fill valve and dispenser appeared ok. Put unit into diagnostics, passed without issue. Put unit into a warm, rinse and spin. Had unit agitate for a period of time, then drain and spun out. Did not see any leaks. Checked hoses, fill valve, dispenser, underneath from tub, motor housing, drain pump and hoses. "

Near Chippewa Ct, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Unit has a 22C and 25C error code. Fresh food fan error and fresh food defrost function error. Put unit into manual defrost mode and used steamer to remove evap cover. Took temp checks of defrost element ok and is working. Fan was frozen up but cleared and is now working. Went ahead and replaced defrost sensor upper right hand side and checked placement. Cleared out drain and drain tubes all clear. Unit checks ok.; used 1 DA32-10104N (SENSOR) from stock

Near Gettysburg-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER SAMSUNG ELECTRON DW80N3030US/AA "Replaced both parts, new fan is much quieter, and changed dispenser, showed customer. Ran a express wash for a few minutes, checked to make sure no leaks. Unit checks ok."

Near Albright Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLW417SIW0 "Upon inspection customers hose clamp from drain pump to hose came off and had flooded her laundry room floor. Unit was partially moved out from the wall, clothes on floor and in unit all over. Ran unit in a rinse cycle with clothes that are in it. Unit filled and agitated, drained and spun without issue. Checked to make sure nothing else was leaking, checked suspension etc. everything looked ok. Pics attached."

Near Hursch Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER GE GTDX185ED4CC "Replaced timer, put unit into 10 min. Time mode. Unit is heating and advancing. Also noted timer knob has a crack, replaced with truck stock.; used 1 WE1M652 (TIMER KNOB) from stock"

Near Painter Creek-Arcanum Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SAMSUNG WA50M7450AW/A4 "Customer was washing a large comforter, about 47-43 mins left of bedding cycle which is 1hrs 23 mins.... received 8C1 error. This error pertains to mem sensor, possibly partial disconnection or failure. Customer was immediately able to just drain and spin unit out. Told customer to monitor, go ahead and use, if continue to have this error may preorder new mem sensor."

Near Northmoor Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGSS2635TF "Customer claims unit has low ice production compared to when it first had it. Customer had recently changed all new water lines. Water filter was not frozen, dispensed water seemed ok pressure. Ran IM diagnostic tests unit is harvesting and filling but seems like low water. Asked customer if the ice appears to be solid but not normal size cubes. Checked water pressure and cleanliness from source ok. Replaced fill valve assembly, dispensed water into cup for a while and cycle icemaker and had green fill tube dispense into cup. Unit checks ok.; used 1 242252702 (WATER VALVE) from stock"

Near OH-571, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER GE GTDX185ED4CC "Unit is getting proper voltage but timer even by turning it is bad. Unit needs new timer motor. Gave estimate, customer would like to repair.; ordrng 1 WE4M533 (dryer timer)"

Near Painter Creek-Arcanum Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER MAYTAG MED5600TQ0 "Unit will not run. Checked was getting proper voltages to terminal block. Checked thermal fuse, cutoff, thermostats and element all good. Checked belt is on the drum, door switch is working properly as the light will turn on and off. Checked the push to start relay good. Called techline walked me through some voltage checks on the timer. Needs new timer, gave estimate for repair, customer decline as its 11yrs. Old. Collected service call fee."

Near Irelan Blvd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER SAMSUNG ELECTRON DW80N3030US/AA "Unit is filling, washing, and draining ok. Unit noise is coming from vent fan motor is excessive loud. Also customer couldnt figure put how to get rinse aid door open. It appears the tab is broke off in order to release the door. Need new dispenser also.; rqstng P&A on 1 DD81-02628A (DISPENSER) and 1 DD82-01597A (VENT ASSEMBLY)"

Near Albright Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Replaced led module. Unit checks ok.

Near Meadow Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Unit LEDs are dim in fresh food section. Freezer and crisper drawer are good.; rqstng P&A on 1 W11043011 (module LED)

Near Meadow Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRT311FZDWO0 " Upon arrival unit was cooling and fan was running, frig and freezer were a bit warm in upper 20s for freezer and upper 40s for frig. I cycled thermostat control off then back on, unit turned off and on ok. Put in amp meter in line, unit when compressor running pulling .8 amps or 92 watts and fan is running. Checked made sure compressor is running and is hot to the touch. Removed freezer evap cover. Do not see a frost pattern in fact only at the beginning at inlet. Pic attached. Talked with Chris C. Said to go ahead need a dye filter and ok for Kevin M to go out. Please order dye filter.; rqstng P&A on 1 XXXX1111 (DYE FILTER)"

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF265BEAESG/AA "This model has the monitor screen on right hand door. The screen is not responding to any input. Customer claims they had unplugged it prior with no luck. Unit just outside of manufacturer warranty but has lowes warranty. They had talked to samsung support and lowes and not able to resolve the issue. I had unplugged for 5 mins prior while reading stg app. Rebooted, still locks up. Called tech line and had me troubleshoot. Will have to replace new touch screen, confirmed part number for model serial range with techline. ; rqstng P&A on 1 DA82-02261W (UI TOUCHSCREEN)"

Near Ivester Ln, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2866PF6 Customer issue no water or ice. Customer had giant ice ball on back of unit where insulation had failed and is rusting. Called techline have case file #83408899. Pics attached. Collected service call.

Near Edgewood Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 253.573826 Customer had replaced bulb but probably wrong size or wattage. He had a 40 W bulb from what i can tell the socket says limit of 25W. Bulb got hot burnt insulation markings on ceiling and part of plastic socket had damage. Pics attached. Checked over wiring and socket was good. Customer is going to order correct bulb via DAP. Unit checks ok.

Near Dull Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FG4H2272UF "Replaced ice container, Unit checks ok."

Near Irelan Blvd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFTR2021TB2 "Replaced fan, unit is working and cooling, vent and drain clear. Assured customer what water was coming out vent in frig will stop. Checks ok."

Near W George St, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFTR2021TB2 "Unit is a Basic top mount. Unit is 4F in freezer and 62 in frig. Fan not running, getting 120v at plug.; ordrng 1 242077705 (EVAP FAN)"

Near W George St, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28R7351SR/AA "Upon arrival unit is not dispensing ice. Unit is getting voltage to auger and is trying but ice bucket is probably full and is frozen in place. Tried over an hour between steamer and hair dryer could not get bucket out for inspection. This is a 2019 model and is not on the bulletin, so until I can at least inspect fill tube i’ll have to call samsung and see what else they want me to do as this unit should have all new parts. Customer will unplug and let thaw at their convenience and call back in to get on schedule.; saved tckt"

Near Wheatland Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FG4H2272UF "Upon Inspection found ice buildup from behind ice container or compartment. No issues with unit making ice, no cooling issues thus far. Noticed container was actually off the mount and where it mounts with a screw to the side is currently broke a chunk from the container. Pics attached. Used steamer to clear ice in and around area. Removed air handler, Most ice buildup,appears to be in around top where tubing comes in back wall. Added permagum to this area. Also in around left hand side, gasket is no good, and ice build up around wire harness. Cleared all and wiped dry. Fan for unit is working properly. Reinstalled air handler, will need to order new container, seals, possible air handler. Called techline ref#83382553; ordrng 1 5304522583 (ICE CONTAINER HOUSING)"

Near Irelan Blvd, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER - ELECTRIC WHIRLPOOL WED5100VQ0 "Replaced drum, had customer check over install. Unit checks ok"

Near Edgewood Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR MAYTAG PSD2450GRW "Customer had me take a quick look at icemaker again after completing out. Unit did seem to either run over or splash through part way where the fill hopper is. Removed icemaker and thawed out completely. Inspected for any ice buildup or cracks none. Installed unit, had it cycle and fill, no leaks. Went ahead and turned water set screw half a turn clockwise to lower the amount. Told customer to monitor."

Near Edgewood Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR MAYTAG PSD2450GRW "Customer claims they would get water coming from above around icemaker assembly but havent used the icemaker in over 2 yrs. cycled icemaker, unit filled with water, no leaks. Customer never sure how to remove ice bucket, showed her how to remove. In past they have had issues with ice getting stuck in door chute. I believe this was the main cause for leaks as warm air entered in chute and the ice in the bucket would start to melt and drip down on to remaining shelves. Unit is cooling ok. Left icemaker on having customer continue to monitor."

Near Edgewood Dr, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Replaced parts, checked waterline, silicone and changed board per bulletin. Unit is working properly."

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER LG FAFW3511KB0 "Inspected unit per worksheet given. Unit is a 240v electric, item was currently uninstalled and sitting in garage. No way to hook up 240v. Again had previously called strikeforce they are aware the units are uninstalled and limited to my testing and inspection. Checked power cord and terminal block ok. Wiring inspected ok. Unit manufactured in 2010."

Near Hogpath Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

DRYER SAMSUNG DV45H7000EW "upon arrival found that unit has a loose roller wheel, tech was able to repair wheel on unit, ran and chcked out, unit checks ok"

Near Shields Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Upon arrival found ice compartment frozen. Ordering icemaker service kit per samsung bulletin. ; rqstng P&A on 1 DA82-02673A (IMK SVC KIT)

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2778UF1

Near Albright Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FFBD2406NS11B "Upon inspection customer had tried removing dishwasher out and inspecting drain line. Found black power wire loose from connection. Removed power. Inspected found grease/lard backed up into drain line. Had to use water hose to blow out. Zip tie drain line little higher coming off of garbage disposal. Unit is now washing and draining ok. Collected deductible."

Near Woodside Dr, Arcanum, OH 45304
Shaun S.

Shaun S.

RANGE FRIGIDAIRE GLEF378CQE "upon arrival found that problem is in control panel, gave customer est for repair, she declines at this time, going to purchase a new unit"

Near Kilbourn Rd, Arcanum, OH 45304