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Local Reviews
for Bellbrook, OH

Authorized Service Rated 4.3 out of 5 stars based on 12 customer reviews

Map of Bellbrook, OH

Great service




Review of Authorized Service

Professional team. Repaired our LG Dishwasher.


Map of Bellbrook, OH

John




Review of Authorized Service

I was disappointed that the service man didn’t have the the part that was needed to repair my dishwasher. It was a motor for a whirlpool. I understand there’s Only so much room in a van but I already had to wait til payday to have him come out and now the part has to be ordered putting me at least one week out and then still have to make the repair appt. I think $99 Or whatever it was (a lot) for a service call is pretty pricy too


Map of Bellbrook, OH

Profesioal service




Review of Authorized Service


Map of Bellbrook, OH

Great job




Review of Authorized Service

Tim does excellent job every time hes been on my site. He had the dishwasher running and repaired in 20 minutes. Thanks.


Map of Bellbrook, OH

Refrigerator Seal




Review of Authorized Service

Tim did a great job but even before the scheduled appointment to fix the seal on our refrigerator, he called and asked questions about the piece. As a result, he was able to make sure he had the correct piece with him to fix the problem avoiding ordering the part and scheduling a second appointment! That’s great customer service! Thank you!


Map of Bellbrook, OH

Genuine Expertise




Review of Authorized Service

Shawn found the problem, which was by no means obvious. Better yet, he found a solution, which required a great deal of patience and determination.


Map of Bellbrook, OH

Excellent Service!




Review of Authorized Service

Tim from Authorized Service was prompt, knowledgeable and courteous. He fixed our dishwasher without any issues and was prepared with the proper parts for the make and model. I would highly recommend Authorized Service!


Map of Bellbrook, OH

Waste of Time and Money




Review of Authorized Service

He showed up, opened our freezer door a couple of times without checking anything else, and then insisted it had to be the slide rails. Even after trying to reason with him that I'd already tried things to rule out the rails, he continued to insist based on his arrogance in experience. He couldn't even be convinced to spend another couple of minutes looking at the problem. I ended up buying the rails he suggested just to complete my part. Lo and behold, nothing has changed. Big waste of time and money from my perspective. Maybe the other technicians are better, but I wouldn't bother with Kevin M again.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Map of Bellbrook, OH

Great customer service




Review of Authorized Service

Tim was thorough and trustworthy


Map of Bellbrook, OH

Great Service




Review of Authorized Service


Nice service




Review of Authorized Service


Forbo




Review of Authorized Service

Amazing service. Fast and professional.


Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LGHX2636TF9 Bearings popping on the door hinges need to replace ; ordrng 2 241917801 (plate-door closer)s and 1 241990301 (BUSHING) and 1 241990302 (bearing-hinge(frz))

Near Ferry Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL GU2275XTVB2 Checked unit over found that the dishwasher wasn’t starting. Needs control panel. Customer want to talk with husband

Near Bonniedale Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER - BUI GENERAL ELECTRIC DDT700SSN2SS Replaced parts listed. Ok

Near Cabernet Way, Bellbrook, OH 45305
Tim  R.

Tim R.

RANGE GE JGBS66REK3SS Checked unit over found that the unit was set up for natural gas and not LP. Wb49x26658 kit number . Burner kit for LP.

Near Washington Mill Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER MAYTAG MVWB765FW0 Recalibrated control and tested. Checks ok

Near N Belleview Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER GE GFW650SSN0WW Checked unit over found that the unit had one of the rear shocks come loose it was causing it to shake. Reinstall shock. Checks OK

Near Swigart Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR KENMORE 795.7103301 Adjusted the water line for ice maker. And told customer that we do not do sealed system work for LG .

Near Swigart Rd, Bellbrook, OH 45305
Brad A.

Brad A.

DISHWASHER WHIRLPOOL WDT720PADM2 "Found element checks ok, did have f7-E1 error code for heating circuit. Ran diagnostic test, cleared error code. Unit checks ok."

Near Sheffield Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER - BUI GENERAL ELECTRIC DDT700SSN2SS Needs wheel bases and covers due to all of the covers missing.; ordrng 2 WD12X10438 (WHEEL COVER)s and 2 WD12X10439 (WHEEL COVER )s and 2 WD12X10446 (WHEEL BASE)s and 2 WD12X10447 (WHEEL BASE)s

Near Cabernet Way, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FRT17L3FW7 Adjusted freezer door seal and refrigerator door seal. Freezer had frost over everything from door not sealing. Told customer to unplug for 24 hrs and it’ll be good.

Near Ryder Ct, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A User interface is out need to replace; ordrng 1 242058232 (user interface)

Near Beechwood Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER LG WM3700HVA Reseated door magnet checks ok

Near Cypress Ln, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced icemaker. Checks ok; used 1 W10884390 (ICE MAKER) from stock

Near W Franklin St, Bellbrook, OH 45305
Tim  R.

Tim R.

HOME LAUNDRY - E LG WM2487HWMA "Checked unit over found rear drain tub hose wasn’t attached, reattached. Checks ok"

Near N Belleview Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR LG LSC26905SW non covered issue -ref #807149838424

Near Amberwood Ct, Bellbrook, OH 45305
Tim  R.

Tim R.

HOME LAUNDRY - E LG WM2487HWMA Found that the cold water line connected to the house was leaking. We never removed that line from the wall. Showed and explained to customer issues took and documented with picture.

Near N Belleview Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

HOME LAUNDRY - E LG WM2487HWMA Replaced parts listed. Checks ok

Near N Belleview Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHB2750TD7 Replaced fill tube was froze up ; used 1 241920106 (FILL TUBE) from stock

Near Pinegrove Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER MAYTAG MDB6769PAW0 Could not get unit to leak customer ran 3 rinse cycles. She’s going to test it over the next couple of days and if it leaks it’ll need a new vent assembley and seal.

Near Carmela Ct W, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR KITCHEN AID KFIS29PBMS00 "Checked unit over found that the unit wasn’t cooling in the freezer and wasn’t making ice also intermittently shutting down. Unit has had a new evaporator in the freezer, new fan, new control, new icemaker, air flow assembly and new display. Unit only has partial frost pattern in the freezer and is about 35 degrees. Looks like blockage in evaporator again or floating restriction. At this point we do not believe any repair we do will fix the unit. Due to previous company tapping into the sealed system we will not proceed any further. Our recommendation would be to replace the unit."

Near Glory Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER LG LDF7551BB Replaced drain pump. Checks ok

Near Springland Cir, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR GE PYE22KSKBSS Replaced main control and fan due to frozen fan and temperate issues. Checks ok

Near Sable Ridge Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263BEAESR/AA unit needs repaired per ice maker kit bulletin ; rqstng P&A on 1 DA82-02697A (IMK KIT) and 1 DA97-12540G (AUGER ) and 1 DA97-12604D (CONTAINER )

Near Toll Gate Ln, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER WHIRLPOOL WED9400SZ1 Replaced control. Unit is heating well. Washer isn’t spinning clothes out properly causing long dry times.

Near Swigart Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

HOME LAUNDRY - E LG WM2487HWMA "Needs complete tub assembley, shocks, stator, rotor and bellow, bad burner smelll and tub shaking like crazy.... ; rqstng P&A on 1 #### (OUTER TUB) and 1 #### (ROTOR) and 1 #### (STATOR) and 1 ##### (INNER TUB) and 1 ##### (FRONT TUB) and 1 ##### (DOOR BOOT) and 3 ##### (SHOCKS)s"

Near N Belleview Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF4287HARS/XAA Levers shorting our to water DISP; ordrng 1 DA97-08518D (DISP ASSY)

Near Crest Dr, Bellbrook, OH 45305
Brad A.

Brad A.

DISHWASHER WHIRLPOOL WDT720PADM2 Installed new circulating pump. Pump working properly. Found diverter rubber seal worn and leaking. Will return with seal to fix leak.

Near Sheffield Ct, Bellbrook, OH 45305
Brad A.

Brad A.

DRYER SAMSUNG DV42H5000EW/A3 "Installed new main control, unit is working properly, did not need user interface. Returned to Shari."

Near N Church Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER WHIRLPOOL WED4850BW0 Replaced motor pulley due to wobble. Checks ok

Near Hoop Ct, Bellbrook, OH 45305
Brad A.

Brad A.

DISHWASHER WHIRLPOOL WDT720PADM2 "Found motor will not spin with proper voltage applied, needs new motor. Customer considering repair."

Near Sheffield Ct, Bellbrook, OH 45305
Brad A.

Brad A.

DRYER SAMSUNG DV42H5000EW "Found unit will not turn off, keeps running, ordered control and user interface.; ordrng 1 DC92-01596D (MAIN CONTROL)"

Near N Church Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER MAYTAG MDB6769PAW0 Replaced door seal due to leaking around door seal. Tested checks ok

Near Carmela Ct W, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER WHIRLPOOL WED4850BW0 Replaced blower wheel and idler. Checks ok

Near Hoop Ct, Bellbrook, OH 45305
Steve G.

Steve G.

DRYER FRIGIDAIRE LAQE7011KW0 No heat and customer also states that the unit shut off after 15 mins. Customer needs heater and motor. Customer was given an est. she is not going to repair.

Near Sable Ridge Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER WHIRLPOOL WED4850BW0 Checked unit over found broken blower wheel and and pulley. Customer to decide.

Near Hoop Ct, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FPHS2687KF1 Installed new control board and fan motor and checks OK

Near Seton Hill Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FPHS2687KF1 Kitchen 11 yrs old Error code is main brd & EVAP fan motor; ordrng 1 241509402 (motor) and 1 5303918498 (board-switch) and 1 5308000010 (blade-evap fan)

Near Seton Hill Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

LAUNDRY CENTER FRIGIDAIRE FFLG3911QW1 Replaced belt. Checks ok; pckd up 1 137292700 (BELT)

Near S West St, Bellbrook, OH 45305
Tim  R.

Tim R.

MICROWAVE SAMSUNG MC17J8000CG "Checked unit over found that the unit needs a new door due to SE error and loud buzzing and stopped heating before the unit stopped working. Needs magnetron and transformer, along with door. ; rqstng P&A on 1 DE26-00126A (TRANSFORMER ) and 1 DE94-03533G (DOOR) and 1 OM75P(10)ESHL (MAGNETRON ), states that autho needed"

Near Ridgeway Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER SAMSUNG DV42H5000EW/A3 Replaced shorted heater. Checks ok; used 1 DE486A (ELEMENT) from stock

Near Spring Creek Cir, Bellbrook, OH 45305