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Local Reviews
for Bellbrook, OH

Authorized Service Rated 4.1 out of 5 stars based on 7 customer reviews

Map of Bellbrook, OH

Genuine Expertise




Review of Authorized Service

Shawn found the problem, which was by no means obvious. Better yet, he found a solution, which required a great deal of patience and determination.


Map of Bellbrook, OH

Excellent Service!




Review of Authorized Service

Tim from Authorized Service was prompt, knowledgeable and courteous. He fixed our dishwasher without any issues and was prepared with the proper parts for the make and model. I would highly recommend Authorized Service!


Map of Bellbrook, OH

Waste of Time and Money




Review of Authorized Service

He showed up, opened our freezer door a couple of times without checking anything else, and then insisted it had to be the slide rails. Even after trying to reason with him that I'd already tried things to rule out the rails, he continued to insist based on his arrogance in experience. He couldn't even be convinced to spend another couple of minutes looking at the problem. I ended up buying the rails he suggested just to complete my part. Lo and behold, nothing has changed. Big waste of time and money from my perspective. Maybe the other technicians are better, but I wouldn't bother with Kevin M again.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Map of Bellbrook, OH

Great customer service




Review of Authorized Service

Tim was thorough and trustworthy


Map of Bellbrook, OH

Great Service




Review of Authorized Service


Map of Bellbrook, OH

Nice service




Review of Authorized Service


Map of Bellbrook, OH

Forbo




Review of Authorized Service

Amazing service. Fast and professional.


Tim  R.

Tim R.

REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAW04 Replaced lights. Checks ok

Near Skyland Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR GENERAL ELECTRIC CFE29TSDFSS Adjusted the door and tightened the door handle and checks ok

Near Ridgeway Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER KENMORE 796.4147321 Checked unit over found that the tub bearings were completely shot. Dragging super bad. Worn into door boot. Unit 7 years old in laundry room. No worth repair.; rqstng P&A on 1 AJQ54138207 (SPIN BASKET) and 1 AJQ73413802 (REAR TUB) and 1 MCK47123502 (FRONT TUB) and 1 MDS47123605 (DOOR BOOT)

Near Tampico Trail, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAW04 Needs light customer to have son replace them. No repair.

Near Skyland Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Not going into def and needs adp ; rqstng P&A on 1 W10698555 (cover) and 1 W10811365 (cntrl-elec) and 1 W10864518 (adapter)

Near Cheatham Way, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW8040DW3 Fixed drain hose that was laying on the ground causing the unit to constantly fill. Checks ok

Near Sugarcreek Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER - BUI GENERAL ELECTRIC GDT545PSJ4SS Checked unit over found shorted main control. Replaced control. Checks ok.

Near S Lakeman Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

WALL OVEN LG LWD3081ST Replaced main control and thermal fuse. Checks ok.

Near Skyland Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

WALL OVEN LG LWD3081ST Checked unit over found no power to bake or broil elements. Sensor tested good. Needs main control. Customer to decide on repair.

Near Skyland Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER LG WM2455HW Checked unit over found that the unit wasn’t spinning out the clothes. Checked and found shorted motor. No repair.

Near N Belleview Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Installed pantry door and did IMk bulletin and took pictures

Near Sugar Run Trail, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER LG WT4870CW Checked unit over found that the unit needs a new control and panel due to shorted. Not worth the repair due to the cost. Unit is 5-10 years old in the laundry room. ; rqstng P&A on 1 AGL72929725 (CONTROL PANEL) and 1 EBR75795702 (CONTROL )

Near Big Tree Rd, Bellbrook, OH 45305
Shawn H.

Shawn H.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 "Installed correct harness and cycled to test. Ice maker cycled fine, filled with water, and evaporator fan is running. All ok. Advised customer to dispose of first full ice bucket and it should fill the bucket in 24 hours. Customer will call in and let us know if it continues to make ice."

Near Lynlee Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

OVEN JENN-AIR WM27260D Need control and panel due to not shutting off. Parts are NLA.. AHS attempting to provide parts will email us if parts are found. No repair due to previously having issues before contract started which was on 10/26....

Near McBee Rd, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Unit needs repaired per IMk bulletin and flex zone door isn’t working at all; ordrng 1 DA81-03683W (DOOR) and 1 DA82-02675A (IMK SERVICE KIT) and 1 DA97-14474C (CONTAINER)

Near Sugar Run Trail, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 10652552100 Fill tube was frozen up cleaned out and checks ok

Near Avonley Ct, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL GB2SHTXTB00 Found unit running no refrigerant has a sealed system leak non repairable called AHS-Megan-133MSZL- they will get back with cust within 2 business days

Near Marcia Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR LG LFXS24566S Replaced auger checks ok.

Near Weller Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FRS6LF7JS0 Checked unit over found that the compressor was locked up and wouldn’t run. Needs new compressor. Not worth repairing. No repair.

Near Ferry Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR MAYTAG MFF2558VEW2 Checked unit over found that the wire harness had pulled out of the icemaker. Reattached securely. Checks ok

Near Carmela Ct W, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER SAMSUNG DW80K7050UG/AA "Checked unit over and found that the wash motor was not running unit had power going to wash motor but it would not run. In water was leaking around wash motor and sump area. Customer said unit had been running for hours at a time before it completely shut down. Needs motor, sump, and main control. Not worth repairing.; rqstng P&A on 1 DD82-01313A (SUMP) and 1 DD82-01314A (MOTOR) and 1 DD82-01337A (MAIN CONTROL), states that autho needed"

Near Ridgeway Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER SAMSUNG WA50K8600AV/AA Replaced main control and tested. Checks ok.

Near Wilmington Dayton Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FDB750RCB0 Replaced drain pump. Checks ok unit has to be completely removed and flipped to change out drain pump. Checks ok; pckd up 1 5304463777 (drain pump kit)

Near Wentworth Village Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER SAMSUNG DV45K6500EV/A3 Replaced belt and idler. Checks ok; pckd up 1 DE634A (IDLER) and 1 LB1655 (BELT)

Near Wilmington Dayton Rd, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR GE GSH22JSDDSS "Water valve not closing completely to the icemaker ordered new water valve got authorization from homebuyers of America-Josh-112602861; ordrng 1 WR57X10032 (valve,water)"

Near Clarkston Dr, Bellbrook, OH 45305
Shawn H.

Shawn H.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Installed ice maker and harness. Harness isn’t the correct harness end. All other connections are correct. Part number is correct. Double checked DAP and Whirlpool site. Need to reorder. ; ordrng 1 W10249475 (harns-wire)

Near Lynlee Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Installed new mullion and checks ok

Near Cheatham Way, Bellbrook, OH 45305
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE LFFH20F3QWC Found bad TSTAT replaced and checks ok; used 1 5304513033 (THERMOSTAT) from stock

Near Wilmington Dayton Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR LG LFXS24566S Replaced icemaker. Checks ok; pckd up 1 AEQ73110210 (ICEMAKER )

Near Weller Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR MAYTAG MFF2558VEW2 Replaced icemaker due to leaking. Checks ok; pckd up 1 D7824706Q (ice maker)

Near Carmela Ct W, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER BOSCH SHP878WD6N/11 Checked unit over found that unit was leaking from around the right side of the door. Adjusted door seal. Checks ok

Near Big Tree Rd, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR GE GSH22JSDDSS Shut valve under sink is broke instructed they would need a Plummer for the repair

Near Clarkston Dr, Bellbrook, OH 45305
Shawn H.

Shawn H.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Unit hasn’t made any ice since last visit. Ice maker is stuck mid cycle. Ice maker has proper voltage to it. Pulled ice maker assembly and inspected. Found burnt/charred connection at ice maker. Unit will need ice maker harness and ice maker. Quoted customer 49.84 for harness. Ice maker under warranty and no labor. ; ordrng 1 W10249475 (harns-wire) and 1 WPW10122559 (icemaker(PW))

Near Lynlee Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

MICROWAVE LG LMVH1711ST/02 Replaced touchpad and there was a very Mina last difference in the way the door and touchpad lined up less then a 1/16 of an inch gap across the top. Part installed correct and screwed in fine just a little sag in the door tried adjusting the door a little but made very little difference.

Near Seton Hill Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

OVEN KITCHEN AID KESC308LSS0 "Needs touchpad. Wrong part was ordered. Part needed is NLA; rqstng P&A on 1 9782419CB(NLA) (TOUCHPAD), states that autho needed"

Near Washington Mill Rd, Bellbrook, OH 45305
Shawn H.

Shawn H.

DISHWASHER MAYTAG MDB6769PAW0 Installed all provided parts and ran to test. All ok. All functions work as they should.

Near Carmela Ct W, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Mullion strip not closing properly ; ordrng 1 W11122876 (rail-mulln)

Near Cheatham Way, Bellbrook, OH 45305
Shawn H.

Shawn H.

DISHWASHER MAYTAG MDB6769PAW0 Checked unit and found power to control but no operation. F9 fuse is shorted open. Touchpad has several cracks and shorted buttons. Unit needs main control and touchpad. Unit is 7 years old and in kitchen. Collected deductible by card.; rqstng P&A on 1 W10475771 (panel-cntl) and 1 W10589069 (cntrl-elec)

Near Carmela Ct W, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Installed new IMk and returning other IMk

Near Lynlee Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

MICROWAVE LG LMVH1711ST/02 Checked unit over found that the unit needs a new touchpad and control due to turn table not turning. Customer wants exchange due to part not being available now and doesn’t want to wait not happy with Me not having part.

Near Seton Hill Dr, Bellbrook, OH 45305