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Local Reviews
for Bellbrook, OH

Authorized Service Rated 4.0 out of 5 stars based on 6 customer reviews

Map of Bellbrook, OH

Excellent Service!




Review of Authorized Service

Tim from Authorized Service was prompt, knowledgeable and courteous. He fixed our dishwasher without any issues and was prepared with the proper parts for the make and model. I would highly recommend Authorized Service!


Map of Bellbrook, OH

Waste of Time and Money




Review of Authorized Service

He showed up, opened our freezer door a couple of times without checking anything else, and then insisted it had to be the slide rails. Even after trying to reason with him that I'd already tried things to rule out the rails, he continued to insist based on his arrogance in experience. He couldn't even be convinced to spend another couple of minutes looking at the problem. I ended up buying the rails he suggested just to complete my part. Lo and behold, nothing has changed. Big waste of time and money from my perspective. Maybe the other technicians are better, but I wouldn't bother with Kevin M again.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Map of Bellbrook, OH

Great customer service




Review of Authorized Service

Tim was thorough and trustworthy


Map of Bellbrook, OH

Great Service




Review of Authorized Service


Map of Bellbrook, OH

Nice service




Review of Authorized Service


Map of Bellbrook, OH

Forbo




Review of Authorized Service

Amazing service. Fast and professional.


Tim  R.

Tim R.

REFRIGERATOR LG LFXS24566S Replaced icemaker. Checks ok; pckd up 1 AEQ73110210 (ICEMAKER )

Near Weller Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR MAYTAG MFF2558VEW2 Replaced icemaker due to leaking. Checks ok; pckd up 1 D7824706Q (ice maker)

Near Carmela Ct W, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER BOSCH SHP878WD6N/11 Checked unit over found that unit was leaking from around the right side of the door. Adjusted door seal. Checks ok

Near Big Tree Rd, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR GE GSH22JSDDSS Shut valve under sink is broke instructed they would need a Plummer for the repair

Near Clarkston Dr, Bellbrook, OH 45305
Shawn H.

Shawn H.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Unit hasn’t made any ice since last visit. Ice maker is stuck mid cycle. Ice maker has proper voltage to it. Pulled ice maker assembly and inspected. Found burnt/charred connection at ice maker. Unit will need ice maker harness and ice maker. Quoted customer 49.84 for harness. Ice maker under warranty and no labor. ; ordrng 1 W10249475 (harns-wire) and 1 WPW10122559 (icemaker(PW))

Near Lynlee Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

MICROWAVE LG LMVH1711ST/02 Replaced touchpad and there was a very Mina last difference in the way the door and touchpad lined up less then a 1/16 of an inch gap across the top. Part installed correct and screwed in fine just a little sag in the door tried adjusting the door a little but made very little difference.

Near Seton Hill Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

OVEN KITCHEN AID KESC308LSS0 "Needs touchpad. Wrong part was ordered. Part needed is NLA; rqstng P&A on 1 9782419CB(NLA) (TOUCHPAD), states that autho needed"

Near Washington Mill Rd, Bellbrook, OH 45305
Shawn H.

Shawn H.

DISHWASHER MAYTAG MDB6769PAW0 Installed all provided parts and ran to test. All ok. All functions work as they should.

Near Carmela Ct W, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Mullion strip not closing properly ; ordrng 1 W11122876 (rail-mulln)

Near Cheatham Way, Bellbrook, OH 45305
Shawn H.

Shawn H.

DISHWASHER MAYTAG MDB6769PAW0 Checked unit and found power to control but no operation. F9 fuse is shorted open. Touchpad has several cracks and shorted buttons. Unit needs main control and touchpad. Unit is 7 years old and in kitchen. Collected deductible by card.; rqstng P&A on 1 W10475771 (panel-cntl) and 1 W10589069 (cntrl-elec)

Near Carmela Ct W, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Installed new IMk and returning other IMk

Near Lynlee Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

MICROWAVE LG LMVH1711ST/02 Checked unit over found that the unit needs a new touchpad and control due to turn table not turning. Customer wants exchange due to part not being available now and doesn’t want to wait not happy with Me not having part.

Near Seton Hill Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Ice maker is not advancing in diagnostics ; ordrng 1 WPW10122559PW (IMK)

Near Lynlee Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER MAYTAG MEDX655DW1 Checked unit over found that we were not getting 220 V to the dryer tested the cord in the cord tested fine. Issue was inside the outlet box.

Near Clarkston Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

RANGE SAMSUNG NE58K9850WG/AA Checked unit over found shorted main control and display. Checks ok.

Near Ridgeway Rd, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Reset ice maker and started a cycle

Near Lynlee Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

OVEN KITCHEN AID KESC308LSS0 Checked unit over found that the unit was giving an F2 e1 error code. Reset unit and tested. Working good. If unit still having issues it will need touch pad.

Near Washington Mill Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER SAMSUNG DV350AEW/XAA Replaced idler and installed belt. Cleared and lint build up inside dryer. Checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Regent Park Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER MAYTAG MDE5000AYW Replaced rollers and idlers due to noise. Completely separate issue as previous service.

Near Ryder Ct, Bellbrook, OH 45305
Tim  R.

Tim R.

RANGE SAMSUNG NE58K9850WG/AA Control board needs replaced due to no power.; ordrng 1 DE92-03966A (CONTROL MODULE )

Near Ridgeway Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER SAMSUNG WF331ANW/XAA Checked unit over found that the drum bearings had worn out and the tub wouldnÕt spin. Not worth repairing.

Near Fox Trail, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Ice maker not advancing & water valve not closing properly; ordrng 1 WP12956105 (valve) and 1 WPW10122559 (icemaker)

Near Lynlee Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER MAYTAG MAH8700AWW Reset control and cleared drain pump. tested unit checks ok.

Near Ryder Ct, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER LG WM2501HVA Checked unit over found that the unit had a stripped shaft and wouldnêt spin. No repair due to cost.

Near Eckworth Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FGHD2433KW1 Replaced control and valve. Checks ok.

Near Hoop Ct, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER BOSCH SHP878WD5N/11 Checked unit over found that the unit wasnÍt opening the dispenser. Replaced the dispenser. Checks ok.; ordrng 1 12008380(TSDN) (DISPENSER )

Near River Birch Ct, Bellbrook, OH 45305
Tim  R.

Tim R.

DISHWASHER KITCHENAID KDTE204DSS0 Checked unit over found touchpad was good and unit had proper voltage going to main control board. No power feeding display. Replaced main control tested unit checks OK

Near Bellbrook Woods Ct, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER SAMSUNG DV218AEB/XAA Checked unit over found needs idler and roller. Unit is stacked. Customer wants to think about repair.

Near Kable's Mill Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

MICROWAVE FRIGIDAIRE FMV158FMB "Checked unit over found shorted magnetron and shorted control panel. Unit needs new control panel and magnetron. Unit is 12 years old located in the kitchen. Not worth repair due to cost.; rqstng P&A on 1 5304456105 (magnetron) and 1 5304456205 (control box), states that autho needed"

Near Bonniedale Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFTR2021TF5 Installed permagum around capture and refrigerant line to EVAP coil to reduce the noise

Near Hillcrest Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER WHIRLPOOL LEB6000KQ1 Replaced belt. Checks ok.; used 1 341241 (DRYER BELT) from stock

Near Bellbrook Woods Ct, Bellbrook, OH 45305
Tim  R.

Tim R.

RANGE SAMSUNG NX58F5500SW/AA Stop-billing only- Replaced main control. Checks ok.Customer outlet was blow reset GFI checks ok.

Near Garry Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed lower basket wasn’t in the track and checks ok

Near N Linda Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR GE PGCS1RKZASS Rails on freezer door bearing are jamming up

Near Polo Trace Ct, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHS2342LF5 IMk not advancing ; used 1 241798224 (IMK) from stock

Near Knob Hill Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR HAIER RRTG18PABB Clean out def drain and checks ok

Near W Franklin St, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Installed mullion and checks ok

Near Catalpa View Way, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Mullion isnÕt closing properly ; ordrng 2 241779401 (hinge)s and 1 242036305 (MULLION )

Near Catalpa View Way, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER FRIGIDAIRE AEQB6400FS0 Checked unit over found control intermittently sending power to heater. Needs control. No repair.

Near Brewster's Run Ct, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER MAYTAG MVWB835DW0 "Bearings have completely seized up in the tub. Needs new inner and outer tub along with gear case. Unit wonÍt fill with water or run through cycle. Needs control also not worth repair.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10811956 (GEARCASE) and 1 W10902814 (washplate) and 1 W11100602 (cntrl-elec), states that autho needed"

Near Settler's Bay Ct, Bellbrook, OH 45305