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for Bellefontaine, OH
Patrick - Bellefontaine, OH
Steve was quite professional. He arrived promptly and even squeezed us into a tight schedule. He was dressed neatly and communicated well. Steve inserted the control panel quickly. We would definitely recommend him as a repair person for dishwashers. Thank you!
Extended warranty work - never a hassle
Shawn - Bellefontaine, OH
Lowes contract with this company. Usually takes less than a week, repair guy that comes out is always professional
Joanna - Bellefontaine, OH
Good guy knows his stuff , very polite
Scott - Bellefontaine, OH
Very professional, prompt and courteous. Went above and beyond to help me.
Mike - Bellefontaine, OH
Phil - Bellefontaine, OH
Matthew - Bellefontaine, OH
Courteous and thorough service. Great communication! Very prompt!
Cathie - Bellefontaine, OH
Quick to provide an appointment, and top notch customer service. I cannot say enough about how happy were are with this technician. Knowable, approachable and everything I would expect from this experience.
David - Bellefontaine, OH
Raygan - Bellefontaine, OH
Everything is working great so far
Robert - Bellefontaine, OH
Eric - Bellefontaine, OH
Great service and price Steve is very good
Brett - Bellefontaine, OH
On time, reasonably priced. Had part needed on van to resolve issue with gas stove.
Very knowledgeable and courteous!
Brian - Bellefontaine, OH
Steve arrived at the scheduled time, his shirt was tucked in and his overall appearance was professional. After describing the issues we were having he aptly resolved them. This company should be very proud having someone like him representing them!!
Susie - Bellefontaine, OH
Great service. Timely, courteous, fast and reasonably priced local service. Had parts on the truck so one and done!! Will definitely be using them the next time I need appliance repair
Dennis - Bellefontaine, OH
Very pleased with service
Michael - Bellefontaine, OH
I was very pleased with Authorized Service. Steve was professional, kind and thorough. He completed the job in a timely manner. Would use Authorized Service again!
Carol - Bellefontaine, OH
Kenneth - Bellefontaine, OH
Steve was efficient in his repair work, and by communicating with us in a timely manner after we called about the issue
Great and speedy service.
Marilyn - Bellefontaine, OH
Steve was very knowledgeable and got the job done in a hurry. He was able to get parts quickly and did an excellent job.
Suzie - Bellefontaine, OH
Rebecca - Bellefontaine, OH
Very prompt. Excellent communication! Will definitely use again!
Mary - Bellefontaine, OH
The problem was found and quickly corrected. Steve was friendly and kind.
Scott - Bellefontaine, OH
Very nice guy
Jean - Bellefontaine, OH
Very good service - it was sure evident that Steve was knowledgeable about determining the cause of our problems!
Fantastic service very professional
Larry - Bellefontaine, OH
Company very nice to work with Steve was very knowledgeable explained the problem and everything else he checked on my refrigerator
Friendly and professional
Deanna - Bellefontaine, OH
Sean - Bellefontaine, OH
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit not cooling. No frost pattern on evap but 6. Removed all panels. No oil traces anywhere. Quoted on SS job. Customer declined.
WASHER SAMSUNG WF50K7500AW/A2 Installed new main control and inverter board. Unit is operating properly at this time
WASHER MAYTAG MVWX500XW2 Bearing is out. Need GEARCASE assembly. No stock on GEARCASE. Recommend replacement of washer due to repair cost
WASHER SAMSUNG WF50K7500AW/A2 Unit randomly stops and restarts. Dc errors. Installed new rear shocks. Checks pump filter and drain hose depth in stand pipe. Ran twice through smart install. Unit checks ok. No error codes.; used 2 DC66-00470A (DAMPERS) from stock
DISHWASHER MAYTAG MDB8959SFZ Installed new sensor and main board ran through diagnostic unit checks OK
MICROWAVE OVEN LG LMV2031BD/00 Cooling fan motor is seized and the magnetron overheated and melted the fan blade and pop the fuse; ordrd 1 5900W1A007C (fan) and 1 EAF36358316 (FUSE) and 1 EAU42744409 (fan motor)
DISHWASHER MAYTAG MDB8959SFZ Unit still not operating. Found thermostatic error. Recommend PCB and thermistor; ordrd 1 W10906431 (cntrl-elec) and 1 W11084121 (sensor)
MICROWAVE OVEN LG LMV2031BD/00 Unit not heating; ordrd 1 6324W1A001L (MAGNETRON ) and 1 EAF36358316 (FUSE)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Top rack supports are falling apart not allowing top rack to be used and door wont close. Installed new rack supports adjuster kit; used 1 W10712395 (RACK ADJUSTER) from stock
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Install icemaker service kit
REFRIGERATOR KITCHEN AID KRMF706ESS Evaporator frozen up. Service bulletin performed on fresh food fan assembly. Installed and repositioned fan thermistor assembly.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Needs a icemaker service kit; ordrd 1 DA82-02675A (IMK SVC KIT)
WASHER SAMSUNG WF42H5200AW/A2 Washer will not spin close out. Shakes violently. Replaced worn damper assemblys; used 4 DC66-00470A (DAMPERS) from stock
WASHER GENERAL ELECTRIC GTW750CSLOWS Unit is unresponsive. Can not access diagnostics. Unit keeps beeping intermittently. Recommend new control. Installed and programmed new control unit running ok
REFRIGERATOR HISENSE HBM17158SS Installed all parts listed all doors are closing and sealing properly
WASHER WHIRLPOOL WTW5000DW0 "Washing machine has off-balance air codes, unit is also not spinning close out. Found hob assembly completely stripped allowing the tub to not engage with driveshaft. Installed and recalibrated also leveled and balanced washer washer; used 1 W10528947 (DRIVE HUB ASSY) from stock"
REFRIGERATOR SAMSUNG RF260BEAESR/AA Customer had a power surge as noted in trouble shooting. Both main board and inverter board both have power but not running any components. Called Lowes and spoke to Kaitlyn in regards to the situation. As noted in Lowes system she lost power during a storm and this is considered a non-covered item
REFRIGERATOR KITCHEN AID KRMF706ESS Evap frosted up; ordrd 1 W11087438 (motor-evap)
WASHER GENERAL ELECTRIC GTW750CSLOWS Needs main control; ordrd 1 WH22X29348 (CONTROL)
REFRIGERATOR GE PFCS1RKZASS Installed new evaporator fan assembly. Unit is running properly
DISHWASHER GE PDT825SGJ0WW Installed new control D/w checks ok
DISHWASHER GE PDT825SGJ0WW Main board isnt sensing door closed. ; ordrd 1 WD21X24902 (MAIN BOARD )
REFRIGERATOR GE PFCS1RKZASS Freezer fan is not working Need to replace fan. ; ordrd 1 WR60X10277 (refrigerator evapora)
DISHWASHER GE GDT580SMF7ES Installed new switch and main control. Test ran unit in quick wash, unit is heating properly.
RANGE WHIRLPOOL WFE540H0ES0 Installed new infinite switch Left front working properly
DISHWASHER KITCHENAID KDTE104ESS1 Lower rack cannot be used due to melted wheels keep falling off ; ordrd 4 WPW10195417 (lower roller asm)s
RANGE WHIRLPOOL WFE540H0ES0 Left front burner keeps burning food on low. Recommend new infinite switch; ordrd 1 W10857622 (switch-inf)
FREEZER FRIGIDAIRE FFFH20F2QWC Freezer fan not running and the unit is not cold. Found bad thermostat. Replaced thermostat; ordrng 1 5304513033 (THERMOSTAT (TS))
WASHER WHIRLPOOL WTW7040DW1 Installed new control and touch panel. Calibrated unit. Unit operates OK
DISHWASHER FRIGIDAIRE FGIP2468UF0A Install new user interface. Dishwasher runs OK
DISHWASHER FRIGIDAIRE FGIP2468UF0A Console missing electronics; ordrd 1 5304517587 (UI)
WASHER MAYTAG MVWC555DW1 Washer is not cleaning close due to stripped wash plate assembly. Installed new wash plate unit is operating properly; used 1 W10902814 (WASHPLATE) from stock
REFRIGERATOR HISENSE HBM17158SS Freezer door not closing due to upper drawer track bearing are out. Need upper drawer tracks need to install upper and lower freezer drawer tracks ; ordrng 1 XXX (UPPER DRAWER TRACKS) and 1 XXX (LOWER DRAWER TRACKS)
DRYER SAMSUNG DV42H5200EF/A3 "Found broken idler pulley and drum support. Replaced both and cleaned other supports. Unit operating ok; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
DISHWASHER FRIGIDAIRE FGIP2468UF0A Er error. Keypad short. ; ordrd 1 5304520008 (PANEL)
DRYER WHIRLPOOL WED8300SW2 Unit not heating due to faulty heating element ; used 1 8544771 (ELEMENT) from stock
WASHER WHIRLPOOL WTW7040DW1 "F6E3. Communication error. F3E2. Key pad error. Need control and console; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.), states that autho needed"
RANGE WHIRLPOOL WFC150M0EW3 RR element blew in half. LF element wont heat. RF half of element works. LR switch sparks no heat. Recommend all new elements and switches.; rqstng P&A on 1 W11371990 (COOKTOP KIT) and 2 W3148953VP (switch-inf 2500)s and 2 W3149404VP (switch-inf 1800)s
RANGE KITCHENAID KSGG700ESS1 Installed new left front regulator and right rear regulator to restore proper flame. Unit operating properly at this time.
DISHWASHER LG LDT7808BD Unit is leaking due to installation