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for Bellefontaine, OH
Extended warranty work - never a hassle
Shawn - Bellefontaine, OH
Lowes contract with this company. Usually takes less than a week, repair guy that comes out is always professional
Joanna - Bellefontaine, OH
Good guy knows his stuff , very polite
Scott - Bellefontaine, OH
Very professional, prompt and courteous. Went above and beyond to help me.
Mike - Bellefontaine, OH
Phil - Bellefontaine, OH
Matthew - Bellefontaine, OH
Courteous and thorough service. Great communication! Very prompt!
Cathie - Bellefontaine, OH
Quick to provide an appointment, and top notch customer service. I cannot say enough about how happy were are with this technician. Knowable, approachable and everything I would expect from this experience.
David - Bellefontaine, OH
Raygan - Bellefontaine, OH
Everything is working great so far
Robert - Bellefontaine, OH
Eric - Bellefontaine, OH
Great service and price Steve is very good
Brett - Bellefontaine, OH
On time, reasonably priced. Had part needed on van to resolve issue with gas stove.
Very knowledgeable and courteous!
Brian - Bellefontaine, OH
Steve arrived at the scheduled time, his shirt was tucked in and his overall appearance was professional. After describing the issues we were having he aptly resolved them. This company should be very proud having someone like him representing them!!
Susie - Bellefontaine, OH
Great service. Timely, courteous, fast and reasonably priced local service. Had parts on the truck so one and done!! Will definitely be using them the next time I need appliance repair
Dennis - Bellefontaine, OH
Very pleased with service
Michael - Bellefontaine, OH
I was very pleased with Authorized Service. Steve was professional, kind and thorough. He completed the job in a timely manner. Would use Authorized Service again!
Carol - Bellefontaine, OH
Kenneth - Bellefontaine, OH
Steve was efficient in his repair work, and by communicating with us in a timely manner after we called about the issue
Great and speedy service.
Marilyn - Bellefontaine, OH
Steve was very knowledgeable and got the job done in a hurry. He was able to get parts quickly and did an excellent job.
Suzie - Bellefontaine, OH
Rebecca - Bellefontaine, OH
Very prompt. Excellent communication! Will definitely use again!
Mary - Bellefontaine, OH
The problem was found and quickly corrected. Steve was friendly and kind.
Scott - Bellefontaine, OH
Very nice guy
Jean - Bellefontaine, OH
Very good service - it was sure evident that Steve was knowledgeable about determining the cause of our problems!
Fantastic service very professional
Larry - Bellefontaine, OH
Company very nice to work with Steve was very knowledgeable explained the problem and everything else he checked on my refrigerator
Friendly and professional
Deanna - Bellefontaine, OH
Sean - Bellefontaine, OH
Great service, very nice
Gerald - Bellefontaine, OH
The service teck that worked on my stove new what he was doing. Very nice guy. Best service I had in a long time.
DRYER WHIRLPOOL WED8300SW2 Unit not heating due to faulty heating element ; used 1 8544771 (ELEMENT) from stock
WASHER WHIRLPOOL WTW7040DW1 "F6E3. Communication error. F3E2. Key pad error. Need control and console; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.), states that autho needed"
RANGE WHIRLPOOL WFC150M0EW3 RR element blew in half. LF element wont heat. RF half of element works. LR switch sparks no heat. Recommend all new elements and switches.; rqstng P&A on 1 W11371990 (COOKTOP KIT) and 2 W3148953VP (switch-inf 2500)s and 2 W3149404VP (switch-inf 1800)s
RANGE KITCHENAID KSGG700ESS1 Installed new left front regulator and right rear regulator to restore proper flame. Unit operating properly at this time.
DISHWASHER LG LDT7808BD Unit is leaking due to installation
RANGE KITCHENAID KSGG700ESS1 Left front and right rear regulators are having issues adjusting flame height; ordrng 1 W11109973 (valve-brnr LF) and 1 W11233561 (valve-brnr RR)
DRYER WHIRLPOOL WED8500DC1 Idler pulley bearing is going bad.; ordrd 1 W10837240 (idler pulley)
DISHWASHER GENERAL ELECTRIC GPT225SSL0SS no repair.
WASHER GENERAL ELECTRIC GTW460ASJ7WW Installed new software update. Ran spin cycle. Unit spin up to full speed
WASHER MAYTAG MVWB765FW0 Water inlet error and temp error. Found seized water valve. Replaced. Checked unit. Tests ok; used 1 W11165546 (WATER VALVE) from stock
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Icemaker not working due to broken wire harness in lower door hinge. Repaired black and white wire test ran icemaker everything is functioning properly
DRYER WHIRLPOOL WED5620HW1 12 volt signal to console. Unit will not power on. Green light on main flashing very fast. Need console and main. ; ordrng 1 W11378949 (CONSOLE) and 1 W11388040 (MAIN CONTROL)
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Icemaker is not cycling properly and sometimes ice bucket runs dry. Installed new icemaker and insulated waterline; used 1 243297609 (ICE MAKER) from stock
WASHER SAMSUNG WA50R5200AW/US "Unit enters diagnostic but will not do anything. Cannot find any voltage or signal to or from lid lock, unit won’t even activate shift motor. Recommend shifter, control, main board; rqstng P&A on 1 XXX (MAIN CONTROL) and 1 XXX (SHIFT CLUTCH MOTOR) and 1 XXX (LID LOCK)"
DISHWASHER GENERAL ELECTRIC GPT225SSL0SS Installed new drain pump due to faulty open windings on original pump. Unit is operating properly
WASHER WHIRLPOOL WTW7040DW1 Water leaking in the washer due to bad cold water valve. Replaced valve assembly; used 1 W11165546 (WATER VALVE) from stock
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Icemaker frozen up unable to turn. Removed icemaker thought unit out adjusted Waterfill. Unit checks out OK
WASHER GENERAL ELECTRIC GTW460ASJ7WW Need to order software update ; ordrng 1 WH98R23015001 (module tl27 update 5)
DRYER SAMSUNG DV42H5200EF/A3 Installed parts listed dryer is operating properly
WASHER MAYTAG MVWB835DW4 Lid lock error. Unit not completing cycles. Installed new lid lock and calibrated ; used 1 W10810403 (LID LOCK) from stock
DRYER SAMSUNG DV50K7500EW/A3 Installed new drum assembly dryer is operating and running properly
REFRIGERATOR KITCHENAID KRFF300ESS00 Refrigerator section is not cooling and there is a slight frost buildup on evaporator freezer section. Found evaporator fan is not running. Installed new evaporator fan unit is cooling properly; ordrng 1 W10464673 (fan motor (TS))
DISHWASHER GENERAL ELECTRIC GPT225SSL0SS Found clog in d/w drain hose. Not warranty issue. 209.08
DRYER SAMSUNG DV42H5200EF/A3 "Need dryer drum; rqstng P&A on 1 XXX (DRUM ASSEMBLY) and 2 XXX (SUPPORT ROLLER)s, states that autho needed"
DISHWASHER GE GDT580SMF7ES Dishwasher will not run. Found no power going to wash motor and wash motor connector end burnt up. need new control and wash motor; ordrng 1 WD21X21916 (elect cont bd) and 1 WD26X22285 (pump asm)
REFRIGERATOR FRIGIDAIRE LFSS2612TF2 The unit leaking water on the floor due to loose waterline connection on filter housing. Tightened waterline connections unit operating properly
DRYER SAMSUNG DV50K7500EW/A3 Dryer drum needs replaced due to entire felt ring came off of drum and is now rubbing metal to metal; rqstng P&A on 1 DC97-14849A (DRUM)
DISHWASHER SAMSUNG DW80J7550UG/AA Lower door seal is coming off the inner door panel causing the dishwasher to leak on the floor. Inner door panel needs replaced; rqstng P&A on 1 DD97-00408A (INTERIOR DOOR PANEL GASKET)
RANGE WHIRLPOOL WFE540H0ES0 Right front burner keeps overheating. Recommend switch replacement. Unit is operating properly; used 1 W10857622 (SWITCH) from stock
WASHER GE GTW460ASJ7WW Installed all new tub suspension rods.
WASHER GENERAL ELECTRIC GTW460ASJ7WW Replaced suspension rods also found unit sitting full of water and drain pump would not activate. Installed new drain pump test ran unit through spin cycle. Unit is operating OK at this time. Any further issues with washer will be addressed with customer and warranty company no further repairs can be made; ordrng 1 WH23X28418 (DRAIN PUMP (TS))
OVEN FRIGIDAIRE LGEF3043KFN "Front large elements are over heating burning food. Need infinite switches. Display is out on clock assembly and bake is not heating. Need control, bake element and temp probe. ; rqstng P&A on 2 316238201 (switch BURNER (MARCONE))s and 1 316490000 (probe (MARCONE)) and 1 316505500 (element) and 1 5304510064 (CONTROL (MARCONE)), states that autho needed"
DRYER GE GTD42EASJ2WW Dryer is running and heating properly. Customer most likely have an issue with dry time due to the washing machine not spinning clothes out properly
WASHER WHIRLPOOL WTW4800XQ4 Found right rear shock loose from frame assembly. Reattached and calibrated machine. Unit is operating properly
WASHER GENERAL ELECTRIC GTW460ASJ7WW Unit needs a set of shocks; ordrng 2 WH16X26910 (rod & spring asm right)s and 2 WH16X26911 (rod & spring asm lef)s
REFRIGERATOR SAMSUNG RS25H5111BC/AA Installed water valve unit operating properly
DRYER - ELECTRIC GENERAL ELECTRIC GTD33EASK0WW Found belt off unit. Reinstalled belt. Unit operating properly
DRYER WHIRLPOOL WED7500GC0 Adjusted door hinges. Door closing fine
DRYER GE GTD33EAAK0WW Replaced start button ; used 1 WE04X24719 (START BUTTON) from stock
DISHWASHER KENMORE 66513483K902 Installed control and panel. Unit operating ok