Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Bellefontaine, OH
Prompt, courteous and helpful
Barry - Bellefontaine, OH
Steve shared his knowledge and experience to help me make an informed decision about the repair
Good explanation of service
Randy - Bellefontaine, OH
Tom - Bellefontaine, OH
We had a sudden horrible noise when trying to run our dishwasher. Steve came in a timely fashion, was courteous, pleasant, listened well, and wore his mask (as we did). He was efficient and knowledgeable in diagnosing and fixing the problem on the day before Thanksgiving. We will contact Steve at his Authorized Service Company the next time we need any appliance maintenance.
Patrick - Bellefontaine, OH
Steve was quite professional. He arrived promptly and even squeezed us into a tight schedule. He was dressed neatly and communicated well. Steve inserted the control panel quickly. We would definitely recommend him as a repair person for dishwashers. Thank you!
Extended warranty work - never a hassle
Shawn - Bellefontaine, OH
Lowes contract with this company. Usually takes less than a week, repair guy that comes out is always professional
Joanna - Bellefontaine, OH
Good guy knows his stuff , very polite
Scott - Bellefontaine, OH
Very professional, prompt and courteous. Went above and beyond to help me.
Mike - Bellefontaine, OH
Phil - Bellefontaine, OH
Matthew - Bellefontaine, OH
Courteous and thorough service. Great communication! Very prompt!
Cathie - Bellefontaine, OH
Quick to provide an appointment, and top notch customer service. I cannot say enough about how happy were are with this technician. Knowable, approachable and everything I would expect from this experience.
David - Bellefontaine, OH
Raygan - Bellefontaine, OH
Everything is working great so far
Robert - Bellefontaine, OH
Eric - Bellefontaine, OH
Great service and price Steve is very good
Brett - Bellefontaine, OH
On time, reasonably priced. Had part needed on van to resolve issue with gas stove.
Very knowledgeable and courteous!
Brian - Bellefontaine, OH
Steve arrived at the scheduled time, his shirt was tucked in and his overall appearance was professional. After describing the issues we were having he aptly resolved them. This company should be very proud having someone like him representing them!!
Susie - Bellefontaine, OH
Great service. Timely, courteous, fast and reasonably priced local service. Had parts on the truck so one and done!! Will definitely be using them the next time I need appliance repair
Dennis - Bellefontaine, OH
Very pleased with service
Michael - Bellefontaine, OH
I was very pleased with Authorized Service. Steve was professional, kind and thorough. He completed the job in a timely manner. Would use Authorized Service again!
Carol - Bellefontaine, OH
Kenneth - Bellefontaine, OH
Steve was efficient in his repair work, and by communicating with us in a timely manner after we called about the issue
Great and speedy service.
Marilyn - Bellefontaine, OH
Steve was very knowledgeable and got the job done in a hurry. He was able to get parts quickly and did an excellent job.
Suzie - Bellefontaine, OH
Rebecca - Bellefontaine, OH
Very prompt. Excellent communication! Will definitely use again!
Mary - Bellefontaine, OH
The problem was found and quickly corrected. Steve was friendly and kind.
Scott - Bellefontaine, OH
Very nice guy
Jean - Bellefontaine, OH
Very good service - it was sure evident that Steve was knowledgeable about determining the cause of our problems!
WASHER GE GTW465ASN1WW "Washing machine is not shifting into agitate or spin during the correct part of the cycle. Believe that the washer is spinning out while there is water in the tub without draining it causing unit to flood basement. Recommend new control board and mode shifter; ordrng 1 WH05X25036 (Mode shifter), ordrd 1 WH22X29556 (Control)"
DISHWASHER BOSCH SHE6AF02UC/06 E24 error. Unit pumps ok when water is in the unit. Once unit emptied it always kicked E24. Recommended control and drain pump--Customer declined repair
REFRIGERATOR FRIGIDAIRE LGUB2642LF9 Customer has a huge ice formation on the rear of fridge which is rusting through cabinet and freezing water lines to icemaker. Unit is non repairable. Calling customer service after the holiday to create file number
WASHER GE GTW840CSN0WS Power inverter fault. Found wire from inverter board to make control loose from connector secure all wiring test ran through diagnostics.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Refrigerator making loud clicking sound when trying to cool. Found faulty damper assembly in fresh food section. Replaced damper unit is operating properly; used 1 W10594330 (Damper) from stock
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Cannot properly service unit until it has adequate water pressure
DRYER WHIRLPOOL WED95HEDW0 Cleaned dryer vent. Checked unit over. Unit checks ok
REFRIGERATOR KENMORE 106.536062 Customer concerned with the operation noise of the fresh food air damper. Unit is still cooling and the noise of the operation sounds normal. Informed her the only time to be alarmed as if you start noticing I know cool situation or food is freezing which is a indicator that the motor has failed
DISHWASHER BOSCH SHE6AF02UC/05 Inspected dishwasher. Everything seem to be operating properly inform the landlord to inform the resident on the operation sequence of the control panel in order to switch cycles.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Refrigerator icemaker and water dispenser is not operating due to damaged waterline coming to the refrigerator. Informed customer they need to call a plumber
DISHWASHER FRIGIDAIRE FGIP2468UF0A "ER error again,on user interface. Need another control assembly ; ordrd 1 5304517587 (Switch assembly UI)"
REFRIGERATOR MAYTAG MSS25C4MGZ00 Icemaker not working due to frozen waterline. Fold out waterline unit is operating properly adjust the temperatures checked all components for proper operation
WASHER GE GTW335ASN1WW Washer will not spin clothes out due to lid lock being unplugged. Resecured and double check that wiring harness is snapped in and locked to the lid lock. Test ran through diagnostics unit checks OK
RANGE MAYTAG JES9860CAS02 Touch panel keys random. Not all work. ; rqstng P&A on 1 W10314420 (Touch panel)
REFRIGERATOR KENMORE 106.536062 Fresh food section not cooling due to defrost issue in freezer caused by failed defrost thermostat. Replaced thermostat and thawed out entire evap coil. ; used 1 W10292244 (Defrost harness) from stock
DISHWASHER KITCHENAID KDTE254EWH2 Unit Making noise while running due to loose inverter switch plate. Removed and re-secured inverter plate dishwasher operating OK
WASHER WHIRLPOOL WTW8500DC0 Lid hinge assembly is broken and needs replaced; rqstng P&A on 1 W11102314 (Lid)
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Refrigerator leaking Freon. Found puddle of oil in machine compartment beneath plastic cap. All lines are clean. Evap area is clean. Oil leaking from. Interior of cabinet. Evap fan sounds very loud. Recommended upgraded motor and fan blade assemble it.Whirlpool. Rory 7729305286 recommended compressor replaced. Called Lowes informed of the recommendations from whirlpool Lowes rejected the repair per Jenson
WASHER WHIRLPOOL ETW7040DW1 Washer continuously drips water in slowly fills the tub when the unit is powered off. Installed new water valve assembly is operating properly; used 1 W11165546 (WATER VALVE) from stock
MICROWAVE OVEN LG LMV2031BD/00 Found loose connection on cavity not allowing unit to power on
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit not cooling. No frost pattern on evap but 6. Removed all panels. No oil traces anywhere. Quoted on SS job. Customer declined.
WASHER SAMSUNG WF50K7500AW/A2 Installed new main control and inverter board. Unit is operating properly at this time
WASHER MAYTAG MVWX500XW2 Bearing is out. Need GEARCASE assembly. No stock on GEARCASE. Recommend replacement of washer due to repair cost
WASHER SAMSUNG WF50K7500AW/A2 Unit randomly stops and restarts. Dc errors. Installed new rear shocks. Checks pump filter and drain hose depth in stand pipe. Ran twice through smart install. Unit checks ok. No error codes.; used 2 DC66-00470A (DAMPERS) from stock
DISHWASHER MAYTAG MDB8959SFZ Installed new sensor and main board ran through diagnostic unit checks OK
MICROWAVE OVEN LG LMV2031BD/00 Cooling fan motor is seized and the magnetron overheated and melted the fan blade and pop the fuse; ordrd 1 5900W1A007C (fan) and 1 EAF36358316 (FUSE) and 1 EAU42744409 (fan motor)
DISHWASHER MAYTAG MDB8959SFZ Unit still not operating. Found thermostatic error. Recommend PCB and thermistor; ordrd 1 W10906431 (cntrl-elec) and 1 W11084121 (sensor)
MICROWAVE OVEN LG LMV2031BD/00 Unit not heating; ordrd 1 6324W1A001L (MAGNETRON ) and 1 EAF36358316 (FUSE)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Top rack supports are falling apart not allowing top rack to be used and door wont close. Installed new rack supports adjuster kit; used 1 W10712395 (RACK ADJUSTER) from stock
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Install icemaker service kit
REFRIGERATOR KITCHEN AID KRMF706ESS Evaporator frozen up. Service bulletin performed on fresh food fan assembly. Installed and repositioned fan thermistor assembly.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Needs a icemaker service kit; ordrd 1 DA82-02675A (IMK SVC KIT)
WASHER SAMSUNG WF42H5200AW/A2 Washer will not spin close out. Shakes violently. Replaced worn damper assemblys; used 4 DC66-00470A (DAMPERS) from stock
WASHER GENERAL ELECTRIC GTW750CSLOWS Unit is unresponsive. Can not access diagnostics. Unit keeps beeping intermittently. Recommend new control. Installed and programmed new control unit running ok
REFRIGERATOR HISENSE HBM17158SS Installed all parts listed all doors are closing and sealing properly
WASHER WHIRLPOOL WTW5000DW0 "Washing machine has off-balance air codes, unit is also not spinning close out. Found hob assembly completely stripped allowing the tub to not engage with driveshaft. Installed and recalibrated also leveled and balanced washer washer; used 1 W10528947 (DRIVE HUB ASSY) from stock"
REFRIGERATOR SAMSUNG RF260BEAESR/AA Customer had a power surge as noted in trouble shooting. Both main board and inverter board both have power but not running any components. Called Lowes and spoke to Kaitlyn in regards to the situation. As noted in Lowes system she lost power during a storm and this is considered a non-covered item
REFRIGERATOR KITCHEN AID KRMF706ESS Evap frosted up; ordrd 1 W11087438 (motor-evap)
WASHER GENERAL ELECTRIC GTW750CSLOWS Needs main control; ordrd 1 WH22X29348 (CONTROL)
REFRIGERATOR GE PFCS1RKZASS Installed new evaporator fan assembly. Unit is running properly