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for Bellefontaine, OH
Mike - Bellefontaine, OH
Phil - Bellefontaine, OH
Matthew - Bellefontaine, OH
Courteous and thorough service. Great communication! Very prompt!
Cathie - Bellefontaine, OH
Quick to provide an appointment, and top notch customer service. I cannot say enough about how happy were are with this technician. Knowable, approachable and everything I would expect from this experience.
David - Bellefontaine, OH
Raygan - Bellefontaine, OH
Everything is working great so far
Robert - Bellefontaine, OH
Eric - Bellefontaine, OH
Great service and price Steve is very good
Brett - Bellefontaine, OH
On time, reasonably priced. Had part needed on van to resolve issue with gas stove.
Very knowledgeable and courteous!
Brian - Bellefontaine, OH
Steve arrived at the scheduled time, his shirt was tucked in and his overall appearance was professional. After describing the issues we were having he aptly resolved them. This company should be very proud having someone like him representing them!!
Susie - Bellefontaine, OH
Great service. Timely, courteous, fast and reasonably priced local service. Had parts on the truck so one and done!! Will definitely be using them the next time I need appliance repair
Dennis - Bellefontaine, OH
Very pleased with service
Michael - Bellefontaine, OH
I was very pleased with Authorized Service. Steve was professional, kind and thorough. He completed the job in a timely manner. Would use Authorized Service again!
Carol - Bellefontaine, OH
Kenneth - Bellefontaine, OH
Steve was efficient in his repair work, and by communicating with us in a timely manner after we called about the issue
Great and speedy service.
Marilyn - Bellefontaine, OH
Steve was very knowledgeable and got the job done in a hurry. He was able to get parts quickly and did an excellent job.
Suzie - Bellefontaine, OH
Rebecca - Bellefontaine, OH
Very prompt. Excellent communication! Will definitely use again!
Mary - Bellefontaine, OH
The problem was found and quickly corrected. Steve was friendly and kind.
Scott - Bellefontaine, OH
Very nice guy
Jean - Bellefontaine, OH
Very good service - it was sure evident that Steve was knowledgeable about determining the cause of our problems!
Fantastic service very professional
Larry - Bellefontaine, OH
Company very nice to work with Steve was very knowledgeable explained the problem and everything else he checked on my refrigerator
Friendly and professional
Deanna - Bellefontaine, OH
Sean - Bellefontaine, OH
Great service, very nice
Gerald - Bellefontaine, OH
The service teck that worked on my stove new what he was doing. Very nice guy. Best service I had in a long time.
Samsung ice maker
Dana - Bellefontaine, OH
Very timely friendly service
Very nice and helpful
Paul - Bellefontaine, OH
Jannine - Bellefontaine, OH
DISHWASHER FRIGIDAIRE FDB4315LFB3 "Unit is leaking from main wash motor and bracket. ; rqstng P&A on 1 154595901 (bracket (MARCONE)) and 1 154844101 (motor kit (MARCONE)), ordrd 1 154595901 (bracket) and 1 154844101 (motor kit), states that autho needed"
WASHER WHIRLPOOL WTW8500DC1 "Customer states that the washer is making a loud grinding noise while it is trying to spin the clothes out more of a ratcheting sound like a impact driver. Removed agitator did not see any signs of stripped components. Remove the drive motor and clutch and slider assembly did not see any signs of stripped components. These are the only moving parts on the washer that can possibly make any noise. The bearings in the gearcase make absolutely no noise. Replaced clutch assembly and slider assembly just as a precaution; used 1 W10734521 (SLIDER), and 1 W10754448 (CLUTCH) from stock"
WASHER MAYTAG MVWC565FW0 "Hub drive stripped. Last time replaced drive shaft was in poor condition may not be able to remove without breaking agitator. Need GEARCASE, hub drive and agitator. ; rqstng P&A on 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 W11385424 (HUB DRIVE), states that autho needed"
DRYER WHIRLPOOL WED7000DW0 "Dryer won’t run due to bad thermistor, replace thermistor dryers operating OK; used 1 3392519 (FUSE) from stock"
WASHER GE GTW680BSJ6WS 31 8 26 3 error codes. Found plastic blockage in pressure hose port on tub from manufacturer. Cleared port. Test ran and leveled unit. Washer operating ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Icecubes joined in threes due to water pressure in home being higher than normal. No adjustments can be made to refrigerator.
UPRIGHT / CHEST HAIER IF71CM33NW Compressor is locked up keeps tripping on overload and is very very hot to touch. Contacted Jerry at Lowe’s he is processing unit for replacement
REFRIGERATOR KITCHENAID KRFF300ESS00 Found excess frost buildup and evaporator fan motor caused damage to motor. Found cabinet damage behind kickplate not allowing freezer gasket to seal properly causing the evaporator to freeze over adjusted cabinet as best as I could no guarantee that it will solve the issue of a air leak pictures are attached. Replaced evaporator motor
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 "Icemaker not working due to frozen water line. Installed foil tape on water line, and new icemaker, sealed with silicone and plugged rear cavity with permagum.; used 1 243297609 (ICE MAKER), 1 5304469950 (RTV), and 1 5305877995 (COMPOUND) from stock"
REFRIGERATOR KITCHENAID KRFF300ESS00 Evaporator is completely frozen over. Fan not running due to frost. Need defrost control and fan. Cannot check heater; ordrng 1 W11082848 (cntrl-elec) and 1 WPW10436849 (heater) and 1 WPW10464673 (motor-evap)
WASHER MAYTAG MVWX655DW1 Unit making a clicking noise during wash cycle. Can not duplicate noise today.
DRYER WHIRLPOOL WED94HEXW1 Noisy due to packed blower wheel and idler pulley seizing up; used 1 W10837240 (BRACKET) from stock
WASHER MAYTAG MVWB835DW0 Found tub nut loose due to prior service on unit..
REFRIGERATOR FRIGIDAIRE LGHT1846QP0 Icemaker is leaking from right rear corner from Fill cup. Installed new icemaker unit is no longer leaking; used 1 5303918277 (ICE MAKER) from stock
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Fresh food section is freezing food in places. Icemaker is not working. Found damper assembly blockage not allowing proper air circulation causing icemaker to freeze up as well. Removed icemaker thawed unit out. Thawed out air damper assembly. Test cycled unit. Everything is operating properly. Customer needs to address water pressure issue coming to the refrigerator causing icemaker function properly and over freezing itself.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Installed new icemaker and drain tube due to icemaker completely freezing over and having a frozen drain. Instructed customer to increase water pressure to refrigerator. Unit is operating properly at this time; used 1 DA97-15217B (ICE MAKER), and 1 DA97-19898A (DRAIN HOSE) from stock"
WASHER WHIRLPOOL WTW8500DC1 Unit only spinning clothes put on bulky cycle. No error codes found. Test ran unit running ok. No mechanical failure. Installed new control. Calibrated. Test ran through service mode. Unit checks ok.
WASHER WHIRLPOOL WTW8500DC1 Unit not spinning out needs main control board for bulky cycle operation; ordrng 1 W10916666 (cntrl-elec)
DRYER WHIRLPOOL WED7000DW1 Installed handle
WASHER SAMSUNG WA5471ABW/XAA Washer not completing cycles. Won’t drain. Tested washer. Unit is filling properly and draining properly. Test ran unit quick wash. Tightened motor drive nut. Unit performed ok.
WASHER WHIRLPOOL WTW7300DW0 "Not washing clothes and noisy in spin. Found broken agitator and bearing out on GEARCASE. Replaced GEARCASE and washplate. Unit operating ok.L1-32510875651 Jerry @ Lowe’s approved; used 1 W10811956 (GEAR CASE), and 1 W10902814 (WASHPLATE) from stock"
WASHER WHIRLPOOL WTW7040DW1 Installed new GEARCASE. Unit running smoothly
WASHER MAYTAG MVWB955FW1 Unit not draining due to bad pump. RR pump. Running ok.; used 1 W10876600 (DRAIN PUMP) from stock
WASHER WHIRLPOOL WTW7040DW1 Unit is very noisy while in spin due to bad bearing in GEARCASE3 yrs old in laundry room; rqstng P&A on 1 W10811956 (GEARCASE (MARCONE))
DRYER WHIRLPOOL n/a Needs new handle; ordrd 1 WPW10549553 (handle)
REFRIGERATOR MAYTAG MFX2876DRH00 Defrost control issue. Recommend control and thermistor ; ordrng 1 W10837236 (harns-wire) and 1 W10862814 (cntrl-elec)
WASHER MAYTAG MVWC565FW0 Installed parts listed. Ran through test cycle unit operating ok
WASHER MAYTAG MVWC565FW0 Unit will not spin due to stripped hub drive and main control switch error; ordrng 1 W10528947 (drive hub kit) and 1 W11116594 (cntrl-elec)
UPRIGHT / CHEST HAIER IF71CM33NW "Found loose connection at status indicator bulb, tightened connection unit is operating properly"
DRYER SAMSUNG DV419AEW/XAA Loud noise due to faulty tension pulley. Replaced part. Unit ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
DRYER MAYTAG MEDB835DW Unit making loud noise due to seized idler pulley. Replaced and unit is operating ok.; used 1 W10837240 (BRACKET) from stock
DISHWASHER GE GDT695SMJ0ES Installed new control board. Unit operating ok
DRYER MAYTAG MEDB880BW0 Unit not heating due to open heater element. Installed new element. Now operating properly.; used 1 8544771 (ELEMENT) from stock
DISHWASHER GE GDT695SMJ0ES Unit will not start. Can not access diag mode. Not recognizing door being closed. Switch test good.; ordrd 1 WD21X24901 (CONTROL)
REFRIGERATOR-SID GENERAL ELECTRIC GSS23GMKKCES Installed compressor and dye drier.
WASHER MAYTAG MVWC565FW0 F2E3 switch mismatch. Reset unit. Tested fog rounding circuit. Advised customer to replace outlet.
REFRIGERATOR MAYTAG MFX2876DRH00 Installed new control. Unit cooling properly.
WASHER WHIRLPOOL WTW6600SG1 Installed new main board. Unit is now filling with water. Found tub drive seized. Removed agitator to break loose assembly. Any other issues will need to be paid for by homeowner.
REFRIGERATOR MAYTAG MFX2876DRH00 Unit not cooling properly. Defrost issue. Needs control; ordrd 1 W10864260 (cntrl-elec)
DISHWASHER KITCHEN AID KUDS30FXSS5 Top rack will not adjust due to broken rack supports. Installed new supports unit operating ok; used 1 W10712394 (ADJUSTERS) from stock