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Local Reviews
for Clayton, OH

Authorized Service Rated 4.8 out of 5 stars based on 4 customer reviews

Map of Clayton, OH

great people!!!!so much better than....S1S they sucked




Review of Authorized Service


Map of Clayton, OH

Fast service!




Review of Authorized Service

After we had our issue and I submitted a request through my home warranty company online, we were contacted that day by Authorized Service and they were able to schedule service within a couple days. Thanks!


Map of Clayton, OH

Dishwasher Repair




Review of Authorized Service

I was happy with the repair. The only negative was the entire process took a couple of weeks from start to finish. Other than that I was satisfied and would use this company again.


Map of Clayton, OH

Bill




Review of Authorized Service


Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF32FMQDBSR/AA Upon arrival found dispenser u/i inop. Pulled u/i and found loose connection. Re-secured and ran to test. All functions of dispenser work as they should.

Near Crestway Dr, Clayton, OH 45315
Shaun S.

Shaun S.

DRYER LG DLE5977W "Upon arrival found that unit heats just fine problem is in vent line going out of the house being blocked, informed customer of findings"

Near Wetzel Farm Rd, Clayton, OH 45315
Shaun S.

Shaun S.

DRYER HOTPOINT DPXR473EW0AA "Upon arrival found that unit has a clogged up vent line unit is heating properly, tech went out and checked vent and found no air flow leaving house informed customer of findings"

Near Damson Dr, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER SAMSUNG WA50K8600AV/A2 "Upon arrival removed and replaced rods and sensor on unit, ran unit through spin cycle, unit checked ok. Tech then inserted 2 afresh tabs provided by customer set unit on self clean and let it run, unit checks ok upon techs departure"

Near Summersweet Dr, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER SAMSUNG WA50K8600AV/A2 Upon arrival found that unit will not balance load out properly ; ordrng 1 MEMSENSOR and 1 SUPPORTRODS

Near Summersweet Dr, Clayton, OH 45315
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA "Remove and replaced ice bucket assm on unit, ran and tested product, unit checks ok"

Near Haywood Cir, Clayton, OH 45315
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA Upon arrival found that ice buck t needs to be replaced with not stay shut in ice box to allow proper function; ordrng 1 ICEBUCKETASSM

Near Haywood Cir, Clayton, OH 45315
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Unit needs repaired per IMk bulletin lower imk intermittently working and gasket not sealing properly; rqstng P&A on 1 DA82-02705A (IMK SERVICE KIT) and 1 DA97-07603B (IMK) and 1 DA97-12522J (FZ GASKET )

Near Deeter Dr, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER WHIRLPOOL WDF520PADW7 "F4E3, F7E1, codes present. F4E3 is a wash motor error, and F7E1 is a heater error. Wash motor operates fine in all cycles and test mode. Found heater getting voltage and within resistance. Customer states that unit doesn’t seem to fill with as much water as normal. Fill valve screens are clear, pressure is good, float is free and clear. Could not duplicate concern of no fill/low fill. Unit needs cleaned out. Sump and screens are clogged. Cleared sump and screens as best as I can. Advised customer to use vinegar to clean machine and run."

Near Wastler Rd, Clayton, OH 45315
Shaun S.

Shaun S.

REFRIGERATOR KENMORE 795.72043.110 "Upon arrival found that ice shoot was clogged with ice and won’t dispense, tech cleared issue ran and ch caked out, unit checks ok"

Near Clinton St, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER KITCHENAID KDTE334DSS0 Installed new control and ran to test. All ok. No issues.

Near National Rd, Clayton, OH 45315
Tim  R.

Tim R.

WASHER KENMORE 417.979127 Checked unit over found that the bearings in the dryer and were worn out and squealing loudly. Had to remove unit out of corner closet area and replace bearing assembly. Unit checks OK no issues with washer. Requesting additional labor due to having to needing to remove out of space. Unit 10 years in in kitchen area; used 1 5303281153 (BEARING) from stock

Near Winston Woods Dr, Clayton, OH 45415
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX3AR75UC/21 Checked unit and found dishes very dirty and cloudy. Especially dishes on top rack. Checked unit for error codes and none found. Called Bosch Techline for advice. Tech advised it sounds like water isnÕt moving the way it should. Tech advised me to put a cup upright in the top rack and cycle the machine for about a minute. If cup filled water flow is good if not unit isnÕt moving water to the top. Cup was not full. Inspected sump area covers. All ok. When inspecting I noticed the tube from the upper wash arm was popped out of its socket. The water was leaking past the tube and not moving to the upper wash arms. Reinstalled tube and ran unit again to test. Cup was full. Per Bosch machine is designed for pods only and pod is supposed to fall into handle. Put pod in machine and ran normal cycle. Pod is dissolved fully now. Unit is all ok.

Near Swallowtail Ct, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER KITCHENAID KDTE334DSS0 Installed all provided parts and ran to test. No more leaks but during cycle unit went dead. Unit has power but no operation from control. Unit now needs main control.

Near National Rd, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER KITCHENAID KDTE334DSS0 "Installed all provided parts and ran to test. No more leaks but during cycle unit went dead. Unit has power but no operation from control. Unit now needs main control. Will call Warrentech to get authorization. ; rqstng P&A on 1 W10866116 (cntrl-elec), states that autho needed"

Near National Rd, Clayton, OH 45315
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA "Tech is in need of a ice route assm the part that was sent was incorrect ; rqstng P&A on 1 DA97-08680G (ICE ROUTE), states that autho needed"

Near Haywood Cir, Clayton, OH 45315
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28K9070SG/AA Called LoweÕs-Brenda-auth # L1-307901812163 unit needs repaired per IMk bulletin installed parts and took pictures as I went

Near Virginia Springs Dr, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX3AR75UC/21 Found pod stuck in handle of upper rack. I had put a pod in for the customer to start a load before I left on previous visit. Pod drops into handle by design of machine. Dispenser is center of door right above upper rack handle. Advised customer to put pods into bottom of unit or to use liquid detergent. Added liquid detergent and ran unit to test. Dispenser door opens and deposited detergent as it should.

Near Swallowtail Ct, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX3AR75UC/21 Installed all provided parts and ran to test. Unit is heating fine now. All ok. Please mail out the invoice. Please mail out invoice.

Near Swallowtail Ct, Clayton, OH 45315
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE PHSC39EJSS1 Installed all provided parts and ran to test. All ok. Freezer temps should be back to normal in 24 hours.

Near Shady Tree Ct, Clayton, OH 45315
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA "Removed and replaced parts on unit, heckÍs ok"

Near Haywood Cir, Clayton, OH 45315
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE n/a Found unit with no cool in fresh food section due to clogged defrost drain. Drain overflowed and block air passage to fridge. Cleared clog and installed heater wire. All ok.

Near Shady Tree Ct, Clayton, OH 45315
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA Found that truth behind evap cover froze over not allowing water to funnel into pan and flapper on disp not sealing properly ; ordrng 1 DISPASSM and 1 EVAPCOVERFRIDGE

Near Haywood Cir, Clayton, OH 45315
Shawn H.

Shawn H.

RANGE GE CGS990SET4SS Customer states that unit will heat then the gfci outlet to the right of the range trips and unit shuts down. Range is on same circuit as gfci outlet. Preheated range to 350 to test. Unit tripped gfci after 2 minutes of run time. Plugged unit into extension cord and ran on another circuit. Unit preheated for about 2 minutes then tripped another gfci breaker on a separate circuit. Ran unit a third preheat cycle on a separate non gfci outlet in dining room. Unit preheated fine on non gfci circuit. Issue is with gfci outlets. Advised customer to have electrician inspect outlets.

Near Wetzel Farm Rd, Clayton, OH 45315
Shaun S.

Shaun S.

RANGE GE JPB30BA4AD "Upon arrival removed and replaced eoc board on unit, rewired to configure to knew board, ran and checked out unit checks ok"

Near N Union Rd, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER LG WM0642HW/01 Removed and replaced door lock checks ok

Near W Wenger Rd, Clayton, OH 45315
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FGID2466QF4A Upon arrival after installing board on unit also found that need a new display board ; ordrng 1 5304496526 (console assembly)

Near Swallowtail Ct, Clayton, OH 45315
Shaun S.

Shaun S.

RANGE GE JPB30BA4AD Found that eoc board has a stuck relay causing broil element to stick on; ordrng 1 WB27X10311 (to8c control)

Near N Union Rd, Clayton, OH 45315
Shaun S.

Shaun S.

DISHWASHER LG LDF6810ST/01 "Upon arrival ran and tested unit, found that high pitch noise sounds like a dog whistle coming from wash motor as unit is running as found that unit is need of a new door seal ; rqstng P&A on 1 DOORSEAL and 1 WASHMOTOR, states that autho needed"

Near Sonoma Ct, Clayton, OH 45315
Shaun S.

Shaun S.

DISHWASHER LG LDF6810ST/01 "Removed and replaced parts on unit, ran and checked units operation, unit checks ok upon techs departure"

Near Sonoma Ct, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX3AR75UC/21 Customer state that soap isnÕt dispensing and dishes are still not coming clean. Ran unit in diagnostics to check for error codes. None found. Ran unit to test. Dispenser door didnÕt open one time when testing. Customer state that they havenÕt been using the dispenser since I advised them to put pods into bottom. Temp at faucet is 130 degrees but water temp in unit is on to 90. Water isnÕt being heated. Heater is good. Control not sending power to heater. Unit needs control. ; ordrng 1 705047 (control unit)

Near Swallowtail Ct, Clayton, OH 45315
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FGID2466QF4A "Upon arrival tested unit with new display and found that we were still having same issue tech went got extension cord out of truck and found unit works just fine, according to breaker box the fridge and dishwasher on same breaker and have no problem with fridge at all so either breaker box is not labeled correctly or supply voltage to dishwasher has failed, tech originally had 120v to unit, customer verifi d that now we got nothing, she contacting electrician to find out hats going on."

Near Swallowtail Ct, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER KITCHEN AID KDTE334DSS0 "Checked unit and found pin holes in bottom of tub along sump seal. Tub has a lifetime warranty from manufacturer and is under an extended warranty. Unit would need tub, sump seal, heating element, and door seal.

Near National Rd, Clayton, OH 45315
Shawn H.

Shawn H.

REFRIGERATOR HOTPOINT HSM25GFTCSA Checked unit and found water not dispensing. Good voltage to valve and flow from valve at back of machine. Have water flow all the way to the where the line enters the freezer door. Line is blocked or frozen in the freezer door causing no water dispense. Customer does not wish to repair. Mail out invoice please.

Near Borges St, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER KITCHEN AID KDTE334DSS0 "Checked unit and found small holes rusted through the tub by the sump. Customer stated that up until leak unit worked fine. Did state that it occasionally wouldnÕt drain and left some standing water in sump. Tub is covered under a lifetime warranty from Whirlpool. Unit needs tub, sump assembly w/drain pump, door seal, and heating element. Tub assembly comes with heater. ; rqstng P&A on 1 W10300924 (door seal) and 1 WPW10455261 (pump&motor) and 1 WPW10531320 (drain pump) and 1 WPW10681502 (tub-dishwr)"

Near National Rd, Clayton, OH 45315
Shaun S.

Shaun S.

DISHWASHER LG LDF6810ST/01 "Upon arrival tech was going to install parts on unit but as he removed from under counter tech notice that machine has been leaking for some period of time and water has created problems on floor and cabinet(see sd quick pic for reference) notified father of the situation, they r going to address the water damage situation and then call back when problem resolved, upon checking unit found that water has been leaking from sump assm and rolling back towards wall instead of out the front of the unit there for customer never new of the leak ; ordrng 1 BOTTOMCOVER and 1 SUMPASSM"

Near Sonoma Ct, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER LG WM0642HW/01 Upon arrival found that unit is in need of new door lock to be installed ; ordrng 1 EBF49827801 (DOOR LOCK)

Near W Wenger Rd, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER LG WM0642HW/01 Upon arrival found that unit is in need of new door lock to be installed ; ordrng 1 EBF49827801 (DOOR LOCK)

Near W Wenger Rd, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER LG WM2801HWA "Removed and replaced drain pump on unit, ran and checked out, unit checks ok"

Near Charlie Dr, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX3AR75UC/21 Checked unit and could not duplicate concern. Customer stated that unit was full of cold water and pod hadnÕt dissolved. Pod didnÕt dissolve because it was stuck in the upper rack handle. Dispenser is right above handle and customer uses pods in dispenser. When door opened pod dropped into the handle. Advised customer to put pods in the sump area. Ran unit in diagnostics. No error codes and it ran through entire cycle fine. Customer stated she has had electrical issues throughout the house. Unit may have stopped mid cycle because of a power surge. Could not duplicate concern. Please mail out invoice.

Near Swallowtail Ct, Clayton, OH 45315
Shaun S.

Shaun S.

DISHWASHER MAYTAG MDB7709AWS2 "Upon arrival removed and replaced console panel, ran and tested with customer present, unit running upon techs departure"

Near Kimmel Rd, Clayton, OH 45315
Shawn H.

Shawn H.

DRYER LG DLE0332W "Checked unit and temps at rear of machine with vent disconnected are 160 on high heat, 145 on medium, and 130 on low. All temps within spec. Vent at exterior of home is clogged. Advised customer to have vent cleaned and dry times will decrease."

Near Oakes Rd, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER LG WM2801HWA "Upon arrival found that unit has a defective drain pump on unit that needs to be replaced, according to paperwork shown to tech at arrival this unit should be under a service contract see SD Quick pic for raciest customer showed tech; ordrng 1 4681EA2001E (DRAIN PUMP)"

Near Charlie Dr, Clayton, OH 45315
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FGID2466QF4A "Found unit has 120 v to unit but wonÍt power up do to a bad main board, gave customer est, declines repairs at this time"

Near Swallowtail Ct, Clayton, OH 45315
Shaun S.

Shaun S.

DISHWASHER MAYTAG MDB7709AWS2 Unit needs a new control panel; ordrng 1 W10810424 (panel-cntl)

Near Kimmel Rd, Clayton, OH 45315