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Local Reviews
for Covington, OH

Authorized Service Rated 4.7 out of 5 stars based on 3 customer reviews

Map of Covington, OH

Great Service.




Review of Authorized Service

I didn’t mind this at all but, he did come to the back door instead of the front. For other people that may seam a little “unprofessional“. Like I said though, I am not upset about it.☺️


Map of Covington, OH

Great service




Review of Authorized Service


Map of Covington, OH

Went just great




Review of Authorized Service


Steve M.

Steve M.

DISHWASHER KITCHEN AID KDFE204EWH4 Unit not running due to stuck float switch. Reattached float. Unit operating properly.

Near W Sugar Grove Rd, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 106.5112221 "Customer claims unit didnt make ice on one day... upon arrival unit had a bucket full of ice and upon removing ice bucket the icemaker was actually harvesting a cycle. Unit cycled and filled with water without issue. Told customer everything looks fine on this end, explained to make sure arm is not in the up position, if problem persists or longer than a day to call back in. Unit checks ok"

Near W Falknor Rd, Covington, OH 45318
Steve M.

Steve M.

WASHER MAYTAG MVWC416FW1 Water was left in wash tub. Calibration was off on pressure sensor. Ran through calibration. No error codes. Ran diagnostics. Checked ok.

Near Hill Rd, Covington, OH 45318
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE82SP113TW01 "Replaced with new mixing valve assembly, checked and flushed lines into bucket ok. Returning old valve for parts warranty per Shari. See note"

Near State Rte 41, Covington, OH 45318
Steve M.

Steve M.

WASHER WHIRLPOOL WFW92HEFW0 "Installed user interface, main board, expansion board, pressure switch, dispenser diverter switch, lower harness and upper harness. Unit still not working. Whirlpool tech line advised for a second opinion another company"

Near OH-48, Covington, OH 45318
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE82SP113TW01 "Customer was getting an error code. Upon arrival found that cold water supply not coming in unit very well, hot water was ok. Shutoff valve, removed cold water line and checked inlet screen to valve, then checked each end of hose and dispensed water into 5gal bucket. Replaced valve with truck stock. Put unit in various temp fills and then cold on large load filled and agitated without issue. Unit checks ok. See sticky notes.; used 1 202395P (MIXING VALVE) from stock"

Near State Rte 41, Covington, OH 45318
Steve M.

Steve M.

WASHER WHIRLPOOL WFW92HEFW0 "F1E1 ACU error. F8E2. Dispenser error. F8E0. Steam valve errorInstalled. New dispenser control, user interface and machine control now showing dispenser and steam error. Called whirlpool tech. Advised to check harness for bad connections. If not replace harness. Recommend dispenser switch. Approved for repair by Jannette; ordrd 1 W10746378 (harness LOWER) and 1 W11033849 (harns-wire UPPER) and 1 WPW10352973 (switch-dis)"

Near OH-48, Covington, OH 45318
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5840BC0 Removed dispenser tray. Disassembled unit cleaned and reinstalled. Ran calibration. Unit is cycling properly. Dispenser operating properly

Near N McMaken Rd, Covington, OH 45318
Steve M.

Steve M.

RANGE THERMADOR PRD366WGU/01 Temp gauge was stuck on 450 from initial heating of the oven. Reset circuit breaker. Test ran on 2 separate pre heat temps. Everything is working ok.

Near Farrington Rd, Covington, OH 45318
Steve M.

Steve M.

WASHER WHIRLPOOL WFW92HEFW0 "F1E1. F8E2. Acu issue. Drain issue. Won’t fill. Pump won’t run; rqstng P&A on 1 W10864049 (cntrl-elec (MARCONE)) and 1 W11201293 (cntrl-elec (MARCONE)), used 1 W10448876 (SWITCH) from stock"

Near OH-48, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHD2368TD6 "Unit temps are around 40 in frig and 10F in freezer. Upon removing ice bucket it appears the tray for the icemaker itself is damaged and not in the home position. Everytime it calls for water its just dumping into the bucket and leaking everywhere. Replaced with new icemaker on truck stock. Ran icemaker tests, unit checks ok.; used 1 243297607 ("

Near Sharon St, Covington, OH 45318
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Upon arrival found that cubes was jammed along side of imk, cleared jam on unit, pulled imk and auger assm from unit, cleared all ice and cleaned both parts, readjusted water line on unit, put back together, ran and tested unit, checks ok upon techs departure"

Near Klinger Rd, Covington, OH 45318
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Checked unit in a cold, large fill, heavy duty cycle. Unit filled and agitated found tub went over to right hand side and was rubbing the cabinet. Found one of the springs had come off the outer tub assembly. Reattached spring and load tested the unit. Unit now agitating properly with normal sounds and operation."

Near E Broadway St, Covington, OH 45318
Steve M.

Steve M.

DRYER SAMSUNG DV42H5000EW/A3 Unit not heating due to faulty heater. RR heater. Unit operating ok

Near N Rangeline Rd, Covington, OH 45318
Shaun S.

Shaun S.

DRYER SPEED QUEEN ADE9RGS175TW01 "upon arrival found that unit has a defective bracket tstat, removed and replaced part on unit, checks ok upon techs departure; used 1 D511412 (THERMAL FUSE) from stock"

Near W Sugar Grove Rd, Covington, OH 45318
Shaun S.

Shaun S.

DRYER SAMSUNG DV42H5000EW/A3 upon arrival found that unit has a bad thermister and bad heater assm; ordrng 1 dc97-14486a (heater) and 1 thermister

Near N Rangeline Rd, Covington, OH 45318
Shaun S.

Shaun S.

WASHER WHIRLPOOL WTW7300DW0 "upon arrival removed and replaced washplate on unit, found while removing old and bolt, bolt was not tight coming out, torqured new 7/16 bolt in with impact, ran and checked out, checks ok"

Near N High St, Covington, OH 45318
Shaun S.

Shaun S.

WASHER WHIRLPOOL WTW7300DW0 "upon arrival found that unit needs new washplate, the one in it is stripped out and not washing clothes properly; ordrng 1 W10752283 (washplate)"

Near N High St, Covington, OH 45318
Kevin S.

Kevin S.

DISHWASHER KITCHENAID KUDD01DSSS0 Upon inspection this dishwasher has a double drawer unit. The lower drawer has a broken cover that snaps on underneath to protect hoses and wiring. ; ordrng 1 8194109 (COVER)

Near Covington-Bradford Rd, Covington, OH 45318
Shaun S.

Shaun S.

DRYER SPEED QUEEN ADEE9RGS175TW01 "upon arrival found that the unit had faulty rollers, tech was able to grease rollers had customer check unit before departure"

Near Covington-Gettysburg Rd, Covington, OH 45318
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "removed and replaced imk on unit, adjusted water line, ran amd checked out, unit checks ok"

Near Klinger Rd, Covington, OH 45318
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA upon arrival found that unit needs a new imk installed ; ordrng 1 imk

Near Klinger Rd, Covington, OH 45318
Steve M.

Steve M.

OVEN ELECTROLUX n/a Oven light not working. Need main control board. NLA 01/19. Top oven not heating. Found open thermal fuse. Reset fuse. Oven is heating properly.

Near OH-185, Covington, OH 45318
Shaun S.

Shaun S.

DRYER SPEED QUEEN ADEE9RGS175TW01 "Removed and replaced element on unit, ran checked out, unit checks ok"

Near Covington-Gettysburg Rd, Covington, OH 45318
Shaun S.

Shaun S.

DRYER SAMSUNG DV56H9000EP/A2 "Removed and replaced wheel on unit, ran and checked out, unit checks ok"

Near Covington-Bradford Rd, Covington, OH 45318
Shaun S.

Shaun S.

DRYER SAMSUNG DV56H9000EP/A2 "Upon arrival found that unit has a defective blower wheel, wheel is stripped out and not rotating properly ; ordrng 1 BLOWERWHEEL"

Near Covington-Bradford Rd, Covington, OH 45318
Shaun S.

Shaun S.

DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival ran and tested unit, checked components and found that unit has a defective element; ordrng 1 D510329P (ELEMENT)"

Near Covington-Gettysburg Rd, Covington, OH 45318
Steve M.

Steve M.

WASHER SAMSUNG WA45H7000AW/A2 Found loose connection on cold valve tightened connections. Ran through again and passed test without error.

Near College St, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2778UF4 ".The noise issue is slight high pitch noise from the compressor that is internal and not from vibration. When installing damping pad never did anything to help the issue. Called techline and explained to him in detail. Had customer listen over the phone. He agreed with me and the only thing they can do for suggestion is using some carpet underneath unit or maybe foam padding on backside, but made it perfectly clear to keep ventilation open for proper air flow. Unit is operating under normal noise and levels. Unit checks ok. Technician gave me a file number #83104462."

Near S Grant St, Covington, OH 45318
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FPSS2777RFF Installed new shelf and checks ok

Near Covington-Gettysburg Rd, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 "Replaced parts, lubricated and showed customer. Unit checks ok."

Near N Rangeline Rd, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Unit still clicking. Ordering new door closer parts for both sides. ; ordrng 2 241856501 (plate-door closer)s

Near N Rangeline Rd, Covington, OH 45318
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Removed and replaced evap cover and sensor on unit, ran and checked out, unit checks ok"

Near N High St, Covington, OH 45318
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Unit needs new evap cover for fridge and a defrost sensor for fridge ; ordrng 1 DEFROSTSENSOR and 1 EVAPCOVERFRIDGE

Near N High St, Covington, OH 45318
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN632SP116TW01 Found rubber fill tube clamp come loose off fill valve. Checked and replace. Unit checks ok.... see sticky note.

Near Washington Concord Rd, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RT21M6215SG/AA "Upon arrival unit is still not quite cooling as it should, took temp checks reading the same as always. Called techline, spoke with an Alex, he had me force the unit into cooling mode and wait 20 mins then call back and check the evap. Waited the allocated time, had customer remove food, called techline spoke with Jessica and did a visual support. The evap has a good frost pattern, and from details she believes unit is working properly but the customer is not convinced or happy. We both believe the evap,fan needs to provide better airflow in the unit. At this point i asked about having another servicer come out and or 2nd opinion but then again according to all the data, checks, parts replaced and good frost pattern techline believes unit checks ok.

Near S Pearl St, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced icemaker, ran diagnostics, no error codes... ran harvest test unit harvested ok. Unit checks ok, checked over with customer husband."

Near Covington-Gettysburg Rd, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Upon arrival put unit into diagnostics found E2 error. Customer had done prior diagnostics and was unable to get unit to harvest, however unit still tries to fill causing water to splash out and into the bucket. Manually turned icemaker off. Ordering new icemaker.; rqstng P&A on 1 WPW10764668 (ice maker)"

Near Covington-Gettysburg Rd, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RT21M6215SG/AA "Replaced parts, checked to make sure evap fan was running properly and unit was cooling. Set frig on coldest setting and power cool mode and explained tod customer so that unit would cool down quicker. Told customer to monitor and go from there."

Near S Pearl St, Covington, OH 45318
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW5840BW0 "Replaced actuator, put unit into auto diagnostics, passed. Put unit into rinse and spin, unit fills, agitates, and drains and spins. Checks ok. Told customer to raise unit on concrete pavers to help raise off basement floor. Unit legs are ran out all the way. Customer has dehumidifier in basement."

Near Bradford Bloomer Rd, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Adjusted and lubed door closer to take out that common clicking noise that these side by sides make.

Near N Rangeline Rd, Covington, OH 45318
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RT21M6215SG/AA "Upon arrival took temp readings freezer around -10 and frig around 41F. If i put the infrared beam to the vent hole areas im reading around 37 degree mark. Customer complaint seems frig should be cooler than it is. They purchased the unit in middle of May, and originally had the setting in the middle. From the beginning they have felt the unit is not cooling to proper temps. They then have the setting turned all the way up on the frig section. They have multiple thermometers in the unit... not all read entirely accurate but again with my infrared gun is what i used to take temps. Checked for any frost or ice build up in the unit and there was none. Unit not overly packed or anything. Unit appears to be cooling but again even at coldest setting should start freezing things in the frig. Called techline, had me put unit into diagnostics mode did not find any error codes. Explained everything in detail to tech, could possibly be a sealed system issue. W

Near S Pearl St, Covington, OH 45318
Kevin S.

Kevin S.

DISHWASHER BOSCH SHE3AR76UC/21 "Customer noted for a few months now unit was making a humming noise. Put unit into a express wash, unit filled and washed without issue and was quiet. Only when upon canceling into a drain noted the drain pump is humming and checked by placing my hand over to feel. Unit is draining ok, i did check screen filter and clean but not overly dirty. Drain hose appears ok. Customer did get an E-24 error one time which means drain error. I could not replicate the error code upon testing. Created and saved estimate, in system for customer, they are going to monitor and think about the repair. Collected service call fee."

Near Crosby St, Covington, OH 45318
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW5840BW0 "Customer claims unit is only filling or she can't get unit to drain. I put unit into auto diagnostics and only filled, never proceeded to agitation part. Unplugged unit for a few minutes then back in. Tried putting unit back into a quick wash unit only fills then moves slightly again nothing. Problem either with control or actuator. Unit lid is locking and unlocking ok. Obtained stored error codes of F7E6 motor open circuit and F7E5 actuator or shifter error. Unit Fills and drains ok. Ordering new motor and actuator.; rqstng P&A on 1 W10832724 (drive motor) and 1 WPW10006355 (actuator)"

Near Bradford Bloomer Rd, Covington, OH 45318
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGID2479SF0A "Pulled unit out, checked found leak coming from case break area around the tub seal. Tightened up the part from inside the tub. Showed customer this, and to keep an eye on. Ran unit again no leaks. Installed unit back in place had to replace water line as the water line connection to the dishwasher brass fitting was overtightened and cracked on the inside so when hooking up,would drip. Had to use my new water line and just billed customer cash which i paid from my pocket. Unit has washed through quick cycle without issue. Unit checks ok. Will keep this pressure switch as truck stock."

Near Versailles Rd, Covington, OH 45318