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for Dayton, OH
"Rae - Dayton, OH
Debbie - Dayton, OH
Good experience over all
Lisa - Dayton, OH
Delilah - Dayton, OH
I'm happy ice maker working.worker kind n ask me did i have any questions n other about ice marker.
Tom - Dayton, OH
The visit was too short for much of an opinion. No tag was found on the range so it wasn’t possible to proceed. The serviceman was polite and on time however.
Job done efficiently
Cinamon - Dayton, OH
KenEsha - Dayton, OH
Shawn H. was very proficient and did a great job with repairing the dishwasher.
Quick, On-time, Professional
texastriomom - Dayton, OH
Service was completed in under 15 minutes because he arrived prepared with part and equipment. Personable and professional.
Denise - Dayton, OH
Luke did a great job.
Wesley - Dayton, OH
Sharon - Dayton, OH
Excellent Technician found the problem and fixed in a timely manner.
Royce - Dayton, OH
Couch - Dayton, OH
While the serviceman was wonderful, he was not able to fix my problem. Evidently my dryer vent needed to be cleaned out and he is not able to do this. This is not his fault, but as a customer I now have to pay an additional fee to have a dryer vent person come out. It seems that you might want to partner with a company that could service both of these issues when related to a clothes dryer.
Shawana - Dayton, OH
Walter - Dayton, OH
Response from Authorized Service:
Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Robbin or Chris at the office to talk further about your experience. 937-252-3200.
Less than 30 minute fix
IS - Dayton, OH
The maintenance guy came well-prepared with all the parts and some extra parts just in case the issue was not the same issue he came for so he diagnose the issue and found the problem and it was I want to say 15 minutes and he was gone because he fixed it! Friendly and efficient!
Hulsman - Dayton, OH
Technician gave us our options and, when asked, offered his opinion.
Great service, Robin was very helpful, polite and provided great alternative to our need.
Zafar - Dayton, OH
Michael - Dayton, OH
Great very professional and answered all my questions.
He knew just what to do, had no problems, great service.
Terri - Dayton, OH
I got scheduled, got my call and service just as I was told to expect.
Liana - Dayton, OH
Great diagnostic service
great service... honest impression
Connor - Dayton, OH
Mr Robertson was punctual and finished his evaluation within a short period of time. He discussed options with me and gave me what I thought was an honest opinion of the situation
Elinor - Dayton, OH
Very nice, professional and knowledgeable!
Walt - Dayton, OH
On time. Professional.
Tina - Dayton, OH
Tech explained what he was doing, an was very nice gentleman
Wurtna - Dayton, OH
Problem located quickly
Pete - Dayton, OH
Courteous and professional
Cheri - Dayton, OH
DISHWASHER GE GLD5800L00BB Checked unit over found that the unit needs a new wash motor assembly. No repair due to cost.
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Checked unit over found unit was cooling properly. Checks OK
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 Checked unit over found that water had been frozen in drain so we learned out ice build up and drain. check good
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Check unit over found ice and frost build up around freezer fan due to unit not sealing up properly and because of the atmosphere the refrigerator is in. Sealed up door and cleared ice build up. Checks ok
REFRIGERATOR LG LSC26905TT Checked unit over found fill valve leaking. Replaced fill valve. Checks ok; ordrng 1 5221JA2006D(TSDO) (FILL VALVE )
DISHWASHER BOSCH SHE3AR76UC/21 Replaced drain pump. Checks ok; ordrng 1 611332(TS) (pump-drain)
REFRIGERATOR FRIGIDAIRE FGSC2335TF9 Adjusted freezer fan due to noise. Checks ok.
WASHER LG WM2101HWA Checked unit over found that the unit had a broken shaft on the back of the tub. No repair.
WASHER BOSCH WFL2060UC/01 Needs control board due to not running through spin cycle. Part is NLA. No repair.
WASHER WHIRLPOOL WTW5000DW1 "Checked unit over found that unit was leaking oil out of the bottom of the transmission and making a loud roaring noise. Needs transmission and tub assembly. Not worth repair due to cost.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W11035751 (gearcase), states that autho needed"
DISHWASHER SAMSUNG DW80F600UTF "Needs drain pump and control. Dues to delicate light flashing after cycle.; rqstng P&A on 1 DD31-00005A (PUMP) and 1 DD92-00033C (CONTROL), states that autho needed"
DRYER ROPER RED4640YQ1 "Checked unit over found that the unit had a dry wall screw in and around seal. Removed screw and greased roller. Checks ok.; ordrng 1 349241T(TSDO) (support,roller)"
WASHER ROPER RTW4640YQ1 Checks okRecalibrated checks ok; ordrng 1 W10006355(TSDO) (actuator)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer states the the unit is not making ice. installed new ice maker kit.. cycle test ok. 90 days for part 30 days labor. Same issue. W10882923 100.57; pckd up 1 W10882923 (icemaker)
REFRIGERATOR FRIGIDAIRE FFU14F2QWP Checked unit and found defrost drain clogged causing ice build up and no cool. Unit wonÕt circulate air with ice build up. Cleared defrost drain and installed heater wire. All functions work as they should. All ok. Please mail out invoice.
FREEZER FRIGIDAIRE MFU12M0BW4 Installed new gasket. All ok.
REFRIGERATOR FRIGIDAIRE DFHS2313MFJA Upon arrival unit would not dispense water or ice. Ice bucket empty. Cycled ice maker to test for water. No water to ice maker. Checked for water flow at valve in rear. Good flow from valves and each line at valve. No kinks in lines. Filter is clogged causing no water to ice maker or dispenser. Advised customer this isnÕt a warrantable item. Gave customer part number so they can purchase a filter. All ok otherwise.
WASHER SAMSUNG WA45H7000AW/A2 Installed new suspension rods and ran unit to test. Unit spins out fine with no more UE error code. Unit is still level. All ok. Please mail out invoice.
DISHWASHER SAMSUNG DW80J3020US/AA Upon arrival sump was full of water. Forced unit into drain and water drained out fine. Removed sump cover to inspect. Found some debris in sump but not much. Reassembled and ran to test. Unit fills and washes fine with no noise. Small leak at right side of door. Cleared debris from gasket and leak is gone. No noise from unit other than normal. Could not duplicate concern. Please mail out invoice.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Customer complaint is of a noise from the evap fan not a dispenser issue. Found ice build up around fan. Ice came from fill tube. Replaced fill tube and insulated around fill tube. Ran ice maker to test. All ok. No mor leaks. ; used 1 241796405 (TUBE) from stock
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Installed all provided parts and ran to test. When unit started up condenser fan was rubbing housing. Blade is cracked. Replaced blade and ran to test. All ok. No more noise. Advised customer temps would be within range in 24 hours. ; used 1 241639501 (FAN BLADE) from stock
WASHER GE WLSR3000G6WW "Upon arrival found that drain pump was bad, removed and replaced drain pump on unit, ch cos ok ; pckd up 1 GEWH23X10030 (DRAIN PUMP)"
REFRIGERATOR FRIGIDAIRE FRT18IL6JW3 "Found unit has a defective imk on unit, removed and replaced imk, ramps and checked out, unit checks ok; pckd up 1 FR241798224 (IMK)"
DISHWASHER MAYTAG MDB4949SDM3 Upon arrival unit had a small amount of water in the sump. Cleared sump and ran to test. Unit will fill but wonÕt wash. Forced unit into drain and it drains out fine. No blockages in pump. Removed door panel to test for voltage to wash motor from board. Powered up unit to test and wash motor began to work. Unit has a short in the main control. Needs main control. ; rqstng P&A on 1 W10906430 (cntrl-elec)
DRYER MAYTAG MED5700TQ0 "Upon arrival found that unit has been submerged in water due to cabinet and bottom frame rusting out, along with water damage to motor, unit does run but makes terrible sound as it operates due to water damage and rusting of cabinet and base cannot be fixed"
DRYER GE DBSR463EG7WW "Replaced parts on unit, checks ok; pckd up 2 GEWE01X20378 (KNOB)s and 1 GEWE19M1489 (CONSOLE PANEL)"
WASHER MAYTAG MVWB765FW2 "Upon arrival found that unit needs a new lid lock, upon looking up part on Dap website said the part was in stock, but upon placing order for it Patrick said they were out of it and south store has 2, being tech already set appt with customer I will have to pick up part at south store and return to customer for install ; ordrd 1 W10810403 (lid lock assy)"
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA Unit needs new oven thermostat and new left fring burner switch both are causing unit to over heat an burn product; ordrng 1 LEFTDONÕTBURNERSQITCH and 1 OVENTHERMOSTAT
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed new EVAP coil & dye dryer a& recharged the system
REFRIGERATOR SAMSUNG RF263BEAESG/AA Mullion isnÕt open properly and bins are broke Ticket #4150874578; ordrng 2 DA97-12650As and 1 DA97-12683B (MULLION )
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed new ice bucket
REFRIGERATOR GE GSS25QSWASS "Installed new auger and bucket, unit checks ok."
RANGE WHIRLPOOL RC53004GW0 "28.5x 18.25 opening measured for customer, unit needs rebuilt, wire harness NLA. Kitty hawk is replacing unit."
WASHER GE WCVH4800K2W Replaced door lock and control. Checks ok.
DRYER WHIRLPOOL WED49STBW0 Replaced parts listed and tested. Checks ok.
WASHER WHIRLPOOL WTW7040DWO Checked unit over found that the shifter was stuck between agitate and spin. Removed shifter and adjusted. Checks ok.
REFRIGERATOR WHIRLPOOL PFE28KSKBSS Replaced control and refrigerator fan. Checks ok.
DISHWASHER MAYTAG MDB4709AWS1 Replaced display control. Checks ok.; pckd up 1 W10810390 (panl-cntrl)
WASHER LG WM0642HW Checked unit over found that the unit needs a new drain pump. Replaced drain pump. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
DRYER KENMORE 417.948023 Checked unit over found issue was in the venting. Instructed customer to get vents cleaned.