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for Dayton, OH
Service was great, repair was not able to be done
Scott - Dayton, OH
Quick response and quick resolution
William - Dayton, OH
I was able make an appointment to have someone fix my refrigerator quickly and with no hassle. Parts were ordered and received quickly and repair was done in a reasonable amount of time. I would recommend Authorized Service to friends.
Annie - Dayton, OH
Troy - Dayton, OH
Great job on washer repair!
Siva - Dayton, OH
Professional, on time, kind,
Patrick - Dayton, OH
Ninety five $ for five or ten minutes Diagnosis is a little expensive to tell me washer was broken not worth repairing
Kevin - Dayton, OH
Anthony - Dayton, OH
Auhoriized Service was speedy with me to get service.
Fast, Professional Service
Kevin - Dayton, OH
Great experience. Job was done quickly, and he tested everything thoroughly before he left to make sure it was done properly. A+
Evelyn - Dayton, OH
Denise - Dayton, OH
Technician was honest, prompt, courteous, gave recommendations for upkeep and care. Took extra time to look at appliance not initially on service call, took time to speak to home warranty company for approval. The company gave service appointment in timely manner and convenient for my hours.
Quick service repair done in less than 15 minutes
Charles - Dayton, OH
My only negative is with Lowe’s and Frigidaire with calling it garage ready. Had to read owners manual page 15 see would only work in garage after putting this kit install to work at 35 degrees in garage rather than shut off at 55 degrees.
Great Technician, very cordial
Margaret - Dayton, OH
The technician voluntarily explained everything, Great experience.
Braxton - Dayton, OH
Windsor - Dayton, OH
Did a fantastic job on time and left the place clean
Jay - Dayton, OH
Cody - Dayton, OH
Tim was great. Ice maker worked for a while.
Ken - Dayton, OH
The new ice maker worked great for a week and now we have the same problem again.
Debbie - Dayton, OH
Brad was very informative. Went through a and explained all steps of repairs and the cost of those repairs.
Ruth - Dayton, OH
The serviceman was friendly and willing to answer my questions. I was disappointed that after telling him everything that I already tried according to the manual, all he could offer was a suggestion to prop the door open. It was $102 just for that information which I thought was inappropriate. I know he was doing what he was told, but I think that price was pretty outrageous for literally no real service.
Christian - Dayton, OH
Richard - Dayton, OH
Barb - Dayton, OH
Very satisfied with the service of Brad.
Sue - Dayton, OH
Kevin was very friendly , professional . Respectful. He was here at time set .
Quick, efficient service
Phillip - Dayton, OH
Gail - Dayton, OH
Ryan - Dayton, OH
Spotted problem quickly and fixed quickly
Andrew - Dayton, OH
The service tech was very nice. I've used this company before and will again.
MICROWAVE 790.8035331 n/a Checked unit over found shorted magnetron. No repair.
REFRIGERATOR KITCHEN AID KRFC704FBS02 Cleared frozen ice buildup inside ice bucket and adjusted dispenser door. Checks OK
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced parts listed. Checks ok.
DRYER MAYTAG MEDB835DW3 No issues. Checks ok
RANGE WHIRLPOOL WFE540H0ES1 Arrived at customers home and found that she was baking a pan of muffins. Temperature was set at 400. Check the temperature in the oven and it was well below that. Adjusted oven temperature. Tested unit and unit seem to come up to temperature OK. If unit continues to act up please let me know we will need to order parts for this. Did inform the customer if she had more issues we would have to order parts
WASHER KENMORE 110.2090299 Replaced coupler. Checks ok; used 1 285753A (COUPLER) from stock
DRYER GE GTD42EASJ0WW Unit is 5 years old in basement. Upon arrival customer stated that unit wont start. Inspected unit and found belt broken. Replaced belt and ran to test. Unit is tumbling and heating as it should. All ok.
RANGE MAYTAG JK2880F7BB Upon arrival customer stated that unit intermittently trips the breaker. Unit was powered off when I arrived. Reset breaker and unit still wont power up. Checked voltage at unit. Have 21vac to line 2 and over voltage on line 1. Issue is with breaker or wiring. Advised customer and contacting warranty. Ok to bill for service fee per RP.
DISHWASHER BOSCH SHU43C02UC/22 Installed new control and ran to test. All ok. Unit is heating and draining as it should. Heater is drawing 10.31 amps.
REFRIGERATOR LG LSXC22396D/01 Installed a cracked part and cleaned up any ice left over on any water on the floor. All checks OK. I advise the customer to go back 24 hours before they see normal ice production levels return.
REFRIGERATOR FRIGIDAIRE FFTR1715LWK Unit has refrigerant leak installed new dye drier and recharged unit; used 1 5303918358 (Dye drier) from stock
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Defrost drain is plugged up cleared out drain
REFRIGERATOR FRIGIDAIRE FGTR2037TF5 Unit has a refrigerant leak going into cabinet contacting Frigidaire-Gaety-does need a file # to return to Home Depot
WASHER MAYTAG MVWB865GW0 "Installed new control and lid lock, unit checks ok."
DRYER LG DLE1501W "Unit giving airflow sensor error, air not restricted coming from unit, cycling at proper temperatures, customer has restriction in vent leading out at the roof. Unit checks ok."
WASHER WHIRLPOOL WTW8500DC5 "Found water valve not opening properly, installed new valve assembly, unit checks ok.; used 1 W11165546 (Water valve assembly) from stock"
REFRIGERATOR KENMORE 795.751964 "Water line had small pinhole leak, repaired line, unit checks ok."
RANGE GE JDP36B0W4AD Upon arrival customer stated that after using self clean door opens but shows its locked and wont clear. Reset breaker but this did not help. Inspected lock and found lock motor stuck. Switches arent being contacted to show door open. Lock motor wont free up. Unit needs lock assembly. ; ordrng 1 WB49T10020 (Door lock kit)
DRYER MAYTAG MEDB835DW4 Inspected unit and the control board and thermistor not keeping the heating element on long enough. Ordering parts; ordrng 1 W11133021 (Control board) and 1 8557403 (Thermostat)
RANGE MAYTAG n/a "Upon arrival customer stated that upper oven wont heat in bake. Lower works fine and broil as well. Inspected unit and found element for upper oven shorted open. Lower element is the same. Removed lower element, installed in upper and ran to test. Unit is heating fine. Unit needs bake element. Model number is not visible. Have old element in hand to match up. ; schdld next appmnt for 3/3 WED !"
DISHWASHER KITCHEN AID KDTM354DSS4 Inspected unit and found the wash motor not activating making a loud humming sound. The lower spray arm had a crack on the side. All parts are currently on back order. The unit is four years old and located in the kitchen. Ordering parts.; rqstng P&A on 1 W10854216 (Control board) and 1 W10805015 (Wash motor and assembly) and 1 W10705575 (Owi sensor) and 1 W10884490 (Lower spray arm)
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Installed gasket provided by 210 HBW. All ok. Gasket is correct, door seals well, and no tears."
WASHER MAYTAG MHWE200XW00 Installed new door boot and ran unit to test. No leaks from unit. All ok.
DRYER MAYTAG KDG408 Upon arrival customer stated that unit will tumble but wont heat after moving unit into new house. Inspected unit and found igniter shorted open. Its getting proper voltage but wont glow to ignite. Part is no longer available through our sources. Confirmed with Shari. Leaving part number with customer. If they can find part they will have us install.
DRYER MAYTAG MGDC465HW0 Upon arrival customer stated that unit is making a rubbing noise from the front. Ran unit to verify. Noise is coming from the upper glides. Removed front panel and found a button stuck on glide. Removed button and unit is quiet again. All ok.
DISHWASHER BOSCH SHV863WD3N/13 Installed all provided parts and ran to test. All ok. Unit is draining out fully.
REFRIGERATOR SAMSUNG RF263TEAESR/AA Unit needs repaired per icemaker bulletin ; ordrng 1 Da82-02714a (Icemaker kit) and 1 DA97-12540G (Auger) and 1 Da97-12604d (Container)
DISHWASHER SAMSUNG DW80J7550UG/AA "Found water wall not moving back and forth properly, ordered water wall and magnet on part warranty.; ordrng 1 Dd97-00318b(PW) (Magnet) and 1 Dd97-00204c(PW) (Water wall)"
REFRIGERATOR FRIGIDAIRE FFHT1831QP1 Unit not going into defrost replaced main brd please send cust a receipt
REFRIGERATOR FRIGIDAIRE FRS23H5A5B7 In Kitchen 18+ yrs Unit has a restriction that is non repairable calling HBW-Jalen-they will contact customer
REFRIGERATOR GE GFE29HGDCWWQAAA Installed ff fan motor assy and defrosted EVAP coil and checks ok
WASHER MAYTAG MVWC416FW1 "Customer claims unit would not go into spin properly, recalibrated unit, all operations test ok."
WASHER LG WM2650HWA "Found dispenser hose leaking, customer is going to complete the repair on his own."
WASHER SAMSUNG n/a "Found unit going out of balance during spin, needs new gearcase and speed sensorneeds drain pump also. There is no model/serial tag on unit, cannot look up parts for unit. Called AHS, talked to Patricia, they will contact the homeowner within two business days Authorization 107PAHM"
RANGE WHIRLPOOL WFE770H0FZ1 Reset control because it kept saying feature not available. Tested oven and it cycled on and off with no issues. Told customer to use and if it still had run away temps we would need a main control.
RANGE WHIRLPOOL SF362LXSQ Fixed wiring to ignitor and replaced ignitor. Checks ok
DRYER GE DPSE810EG4WT Removed top cover and tighten down baffle screws. Checks ok
DRYER GE GTDP300EM1WS Checked unit over found that the wire going to the heater assembly had shorted out. Disassembled unit and repaired wire. Unit is heating properly now. They need to have the vents cleaned due to large amount of lint buildup inside the dryer and previously taking a long time to dry before this stopped working.
DRYER KENMORE 796.910229 Checked unit over found that the unit would not heat up. Replaced thermostat and unit started heating properly on time dry. Unit would only intermittently work on sensor dry. Clean the sensors well unit still intermittent with sensor dry. Instructed customer that we would have to replace the control board in order to fix the sensor issue. As long as they use time dry it will function as designed. Checks OK. Customer doesnt want to do the control board at this moment
RANGE LG LRE3061ST Replaced parts listed checks ok