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Local Reviews
for Eaton, OH
Powered by Fluid LOCALPrompt, knowledgeable , technician.
Mike - Eaton, OH
GREAT SERVICE
Pam - Eaton, OH
SHAWN OUR SERVICE TECH WAS VERY NICE, CLEAN AND KNOWLEDGEABLE
Efficient and Friendly
Carol - Eaton, OH
Hutch is the best. Knowledgeable, and well equipped to efficiently solve problems with home appliances.
Wonderful service and fair price
Phillip - Eaton, OH
On time. Very courteous. Explained tips on how best to get the best out of our Frigidaire dishwasher. Explained what problem was with dishwasher and how he fixed it. Advised us to call if any further problems with Frigidaire appliances. Was excellent.
Prompt Service
Carol - Eaton, OH
Shaun kept in touch regarding arrival time which is very helpful. His service was great and solved the problem quickly and efficiently.
Very knowledgeable
Scott - Eaton, OH
Great service
Lisa - Eaton, OH
Shawn did a wonderful job explaining what was going with my washer and fixed it in a timely matter.
Very nice,helpful,service.
Bonnie - Eaton, OH
My service guy was super nice and explained everything and showed me what he found. He was thuro with checking my dryer. I really appreciate that they helped me with the time of which i needed my service. I would like them put on my acct for future needs if they arise.
Very good.
Carol - Eaton, OH
Great service
Wulff - Eaton, OH
We didn’t have a major problem but the tech handled it very professionally
Great Service Awesome Price
Ritchie - Eaton, OH
Great service
Lisa - Eaton, OH
Shawn was great worked Quick and efficiently.
Great
Jerry - Eaton, OH
Very nice man.
Todd
Todd - Eaton, OH
Excellent Service, Great Price
Slivkoff - Eaton, OH
Shawn Hutchison was GOOD at his job and knew what he was doing. Explained everything in layman terms, that I could understand. Very Pleasant. Will call you again when I need service. EXCELLENT WORK & GOOD SERVICE
James
Fidler - Eaton, OH
Good service
Prompt response and service
Eby - Eaton, OH
Got right to the problem and fixed it.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Upon arrival found ice maker leaking at mold, fill tube leaking, and noise from evaporator fan. Noise is from ice build up. Thawed ice, replaced ice maker and fill tube. Ran to test. All ok no more leaks. ; used 1 241796405 (TUBE), and 1 241798224 (ICE MAKER) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE PLHS267ZCB3 Installed EVAP dryer and IMk and recharged unit
Shawn H.
REFRIGERATOR FRIGIDAIRE PLHS267ZCB3 " Customer states that items on middle shelf aren’t frozen but items below are. Found large amount of frost built up behind middle shelf. Thawed frost and removed evaporator cover. Found ice and frost build up around capillary tube. Thawed and ran unit to check frost pattern. Unit is defrosting properly. Unit won’t develop a full frost pattern. Evaporator has a restriction causing frost build up. Ice maker has a short in the on/off switch. Has power but wouldn’t cycle. Unit needs ice maker, evaporator, and dye filter. 3 job count ok to move to A15 if back per CC. ; rqstng P&A on 1 5303918284 (evaporator) and 1 5303918358 (filter-drier w dye) and 1 5304458371 (ice maker)"
Shawn H.
DISHWASHER FRIGIDAIRE FGID2476SF0A Installed all provided parts and ran diagnostics to test. All ok. No more noise and all functions work as they should.
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869TF6 Upon arrival found unit leaking at water supply line. Removed line and installed new feral and brass nut. Ran to test no more leaks. All OK. Problem was from installation. The linewas not properly installed to begin with.
Shawn H.
DISHWASHER FRIGIDAIRE FGID2476SF0A Upon arrival found touchpad missing segments and not all buttons working at times. Cannot get unit into diagnostics because of issue with touchpad. Ran 30 minute cycle to test. Noise occurred mid way through cycle when wash motor is running. Unit needs control and wash motor. ; rqstng P&A on 1 117512430 (CONTROL PANEL) and 1 5304514365 (WASH MOTOR )
Shawn H.
WASHER FRIGIDAIRE ATF6700FS1 "Upon arrival put unit into spin only to test. Drain pump is loud, it unit spins quietly. Checked for error and machine shows EF1 error. Clogged drain pump. Moved drain line from pump to inspect. No blockages found. Pump is noisy and dropping out causing EF1 error. Unit needs drain pump. ; ordrng 1 137221600 (pump)"
Shawn H.
RANGE WHIRLPOOL WFG505M0BS3 Installed new control and ran to test. All ok. Unit preheats to 350 with no issues. All functions of control work as they should.
Shawn H.
DRYER - ELECTRIC LG DLE1310W Upon arrival found unit would run but shut down mid cycle. Checked over and found motor going into thermal overload. Unit would need drive motor. Customer wants to think on repair and will call in if they wish to proceed.
Shawn H.
WASHER GE GTW335ASN0WW Upon arrival found unit plugged in with no error codes. Ran unit through diagnostics test with no issues. Unit agitates and spins fine. Customer states that when it is slow to agitate it sounds like it’s dragging. Could not duplicate noise. Checked for firmware updates and updated system. Ran speed wash to test and it functions as it should.
Shawn H.
REFRIGERATOR SAMSUNG RS265TDWP/XAA "Upon arrival customer stated unit won’t dispense ice. Removed ice bucket and found funnel blocked with ice. Cleared ice from funnel and from bucket. Reinstalled and ran to test. Unit dispenses fine on cubed and crushed. Checked door seal for air leaks, all good, checked dispenser door for air leaks, found soda build up on the door not allowing it to seal. Cleaned dispenser door and all is ok."
Shawn H.
RANGE WHIRLPOOL WFG505M0BS3 "Upon arrival found clock flashing but would not set. U/I won’t accept any input. Removed back cover to inspect. No loose connections, no signs of shorts. Unplugged unit to reset control. No change. Unit needs main control. ; ordrng 1 W11126814 (cntrl-elec)"
Shawn H.
DRYER WHIRLPOOL WED49STBW1 Units 2 years old in laundry room. Customer states under heavy loads unit is noisy and dry times are long. Removed vent and inspected. No blockages seen. Ran unit to test and it heats fine and gets to 160 on high. Noise is coming from roller stuck with lint. Removed lint and noise is gone. Advised customer to have vent cleaned and dry time would be shorter.
Shawn H.
RANGE - GAS GENERAL ELECTRIC P2B940SEJ6SS Customer state that the bake element hasn’t worked from day one (New construction). Checked unit and found brown wire to bake element not connected. Installed wire and preheated unit to 350 to test. Unit heats up fine and within 15 minutes. All ok.
Shawn H.
DISHWASHER KENMORE 665.14793N510 "Customer states that unit will power up, select cycle, press start, close door, then unit clicks and shuts down. Upon arrival powered up unit and ran quick rinse to test. Unit fills and washes fine but makes noise when unit goes to drain and won’t drain out. Removed water from sump and inspected. Found one piece of broken glass and suspect more in pump housing. Removed pump and found glass wedged in pump. Removed glass and ran to test, all ok. No more noise and unit drains fine. Collected deductible by check."
Shawn H.
WASHER MAYTAG LAT9416AAE "Upon arrival customer states that on certain cycles unit won’t spin or drain. Ran unit to test. Timer isn’t sending power out on the regular and easy care cycles but does on delicates. Ran unit on delicates cycle to test operation. Unit fills, agitates, drains, rinses, drain s and spins out on delicates only. Found leak at outer tub where bleach hose attaches. Leak is from the corroded fitting. Only way to repair is to replace the tub. Part is NLA. Advised customer and gave quote for repair of timer. Customer does not wish to repair due to age and cost. Unit is 20 years old."
Shawn H.
REFRIGERATOR FRIGIDAIRE PLHS39EESSN Installed new actuator and ran to test. All ok.
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GFD28GBLETS Installed new ice maker and advised customer to have inline water filter removed because this can slow ice production. Unit has its own filter and is plenty. Ice maker works as it should.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Checked unit over and found right door harder to close than previous. Checked door and lowered adjuster down a bit and door closes easier but now it does not line up with other door. Unit is level and freezer door is installed properly. Doors aren’t flush at top but when you adjust it to be the door tightens up and doesn’t close properly. Checked cams and they are intact and not worn. Suspect new door is larger than original. Unit needs refrigerator door to match. Calling Lowes to get authorization since this is a callback. Lowes will not authorize further parts because this isn’t causing any functioning issues and is just an alignment/aesthetics issue. Will inform customer.
Shawn H.
REFRIGERATOR FRIGIDAIRE PLHS39EESSN "Unit is 14 years old in kitchen. Unit is cooling fine. Issue is with water dispenser. Paddle for water dispenser has broken from housing. Micro switch is still good. Unit needs water dispenser paddle. ; ordrng 1 241685703 (actuator,water blk)"
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GFD28GBLETS Ice maker ordered still isn’t correct. Pulled original ice maker and pulled part number off it. Original part is a WR30X29368. This number subs to WR30X28682. We have not ordered this number before. When you pull up the model through DAP site and look under optional parts this ice maker is listed. Please order WR30X28682.; ordrng 1 WR30X28682 (icemaker)
Shawn H.
WASHER GE WHSE5240D0WW "Wrong board was sent by AHS. Unit needs WH12X10323. Board showed NLA as of 4/18. Will contact AHS.; rqstng P&A on 1 WH12X10323 (CNTRL (NLA 4/18)), states that autho needed"
Shawn H.
MICROWAVE GE JVM7195FL1DS Installed all provided parts and ran to test. Unit heats fine now and does not blow fuses.
Shawn H.
DRYER FRIGIDAIRE AEQ7000ES1 Upon arrival found unit showing E68 error code. Stuck button code. Removed console to inspected.No buttons stuck or damaged. Button is shorted at control. Unit needs control. Unit is 13 years old in laundry room. ; ordrng 1 134557200NH (CONTROL)
Shawn H.
WASHER MAYTAG MHWE251YG00 Upon arrival ran diagnostics to test for errors. Unit showed lf and f8e1. Lf and f8e1 are low water flow into unit. Valve has power but no water flowing. Found shut off valve at wall off. Opened up and unit began to fill. Customer also stated that unit doesn’t always drain. Ran unit in rinse and spin to test. Unit drained out fine. Pulled pump filter to check for intermittent blockages and found change and other items in filter. Cleared and reinstalled. Test pump resistance and it’s within spec of 12.4 ohms. Ran unit again to test. Unit fills and drains fine. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new door and ran auger to test. All ok. All functions work as they should.
Shawn H.
WASHER GE WHSE5240D0WW "Unit is 17 years old in laundry room. Upon arrival customer stated that unit at times won’t fill, won’t drain out, and won’t spin out. Ran unit in diagnostics to check for codes. No fill and slow pump codes present. All functions work fine in test mode. Issues with machine is that the main control isn’t properly sensing the water level. No blockages in the pressure hose. Pressure switch is good. Unit drains fine. Unit needs control. Part is NLA as of 04/18.; rqstng P&A on 1 WH12X10323 (CNTRL ASSY (NLA 4/18))"
Shaun S.
REFRIGERATOR GENERAL ELECTRIC GFD28GBLETS Before heading out location tech had checked to find t that correct imk was sent and wasn’t tech contacted tech support and was given proper part number to correct imk ; ordrng 1 WR30X10093 (icemaker asm)
Shawn H.
MICROWAVE GE JVM7195FL1DS Installed all provided parts and ran to test. Unit blew the hvt fuse on first run. Replaced fuse and ran to test again. Unit blew main fuse killing all power. No signs of loose connections or shorted wires. Mag tube/hvt was loud on both runs at first use. Unit needs noise filter with both fuses and capacitor and diode. ; ordrng 1 11QBP0236 (diode) and 1 WB02X20624 (noise filter asm) and 1 WB27X10011 (capacitor)
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHC2331PF4 Upon arrival found leak coming from clogged defrost drain. Cleared drain and poured water down to verify it’s clear all ok.
Shawn H.
DISHWASHER GE GDT695SMJ0ES Installed all provided parts and ran to test. All ok. All functions work as they should.
Shaun S.
REFRIGERATOR/TOP GENERAL ELECTRIC GFD28GBLETS Still received incorrect part notified Chris on situation ; saved tckt
Shawn H.
REFRIGERATOR GE GSE25HGHKHWW Checked unit and found noise coming from water valve. Customer does not have water hooked up and ice maker was on. Ice maker calling for water and turning valve on. Shut ice maker off and advised customer. Cover for lens in dispenser isn’t missing. Unit does not have a lens for the led light. All ok.
Shawn H.
MICROWAVE GE JVM7195FL1DS "Upon arrival found unit inop with no power. Removed control panel and found loose connection at bottom tco. Secured connection and ran to test. Unit isn’t heating. Found voltage from board to hv transformer. Transformer shows signs of overheating and shorting. Unit needs transformer, capacitor, diode, and magnetron. ; ordrng 1 WB27X10011 (capacitor) and 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (magnetron) and 1 WB27X1160 (diode hv)"
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869LF4 Installed all provided parts. Advised customer ice bucket should fill in 24 hours. ; used 1 241509402 (MOTOR) from stock
Shawn H.
DISHWASHER GE GDT695SMJ0ES Upon arrival found machine not sensing door shut. Door latch had been replaced recently. No error codes found. Ran diagnostics and control isn’t sensing door. No loose connections at board. Unit needs machine control. ; ordrng 1 WD21X24901 (machine control )
Shawn H.
WASHER WHIRLPOOL GHW9150PW0 "Upon arrival found spin basket sagging in tub. Spider flange broke free and basket dragged against tub. Unit will need basket, front and back tubs, and flange. Parts are NLA. No repair possible."
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869LF4 "Upon arrival found unit showing SY EF code. Checked and found voltage to fan but no movement. Installed new fan from stock and ran to test. All ok. Unit also has frost build up around the ice maker. Unit needs air handler kit. Please reschedule for air handler kit for Friday 1st call. ; ordrng 1 5303918784 (air handler housin), used 1 241509402 (MOTOR) from stock"
Shaun S.
REFRIGERATOR/TOP GENERAL ELECTRIC n/a "Upon arrival found that imk that was sent as replacement is not correct, wiring harness does not match up with plugs inside of fridge ; ordrng 1 IMK"
Shaun S.
REFRIGERATOR/TOP GENERAL ELECTRIC n/a "Upon arrival met Liz Harper and she took me to break room where fridge is located, tech found that imk mold has a leak and ice in bucket is all clumped together from water leaking into container, imk needs changed out in bottom section of freezer ; ordrng 1 IMK"
Shawn H.
WASHER ROPER RTW4516FW1 Installed all provided parts. Could not run with water in unit because customer moved unit to porch. Ran unit to test without water. All ok. No noise and unit agitates fine now. Advised customer to monitor when they hook up inside.
Shawn H.
RANGE GE CGS700P3M1D1 Installed harness supplied by GE. Ran to test. All ok. Unit preheated to 350 and maintained temp without shutting down.
Shaun S.
REFRIGERATOR WHIRLPOOL ED5LVAXWB02 "Upon arrival, found that ice bucket was frozen to door and jammed not allowing ice to dispense from machine, tech steamed ice bucket and got it free from door then melted all ice build up from bucket, cleaned and cleared all problem, reinstalled bucket, made sure auger blade turns to disp ice, unit checks ok"
Shawn H.
WASHER ROPER RTW4516FW1 "Checked unit over and found tub seal leaking. Water has gotten into the transmission and rusted the bearings. The clutch assembly is broken from lime scale build up. Clutch won’t shift to agitate position. Unit will need transmission, clutch assembly, drive block, spanner nut, and agitator bolt. ; ordrng 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W11255272 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"
Shawn H.
WASHER SAMSUNG WA56H9000AW/A2 Upon arrival found unit half full with water. Put unit into drain and spin and pump has voltage but won’t move water. Replaced pump and ran to test. All ok. ; used 1 DC97-17349 (