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Local Reviews
for Englewood, OH
Powered by Fluid LOCALExcellent service!
Bryan - Englewood, OH
Good service
Steve - Englewood, OH
Timely and professional
Quality service
Paul - Englewood, OH
Technician was professional and proficient. The new part showed up at their office broken and they caught it upon arrival. Ordered new part and had it installed the next week. Great work.
Excellent service. Knowledgeable service technician.
Frances - Englewood, OH
I can always depend on Authorized Service to provide excellent service done in a reasonable time.
Debbie
Gem - Englewood, OH
He was great , very knowledgeable, polite and friendly
my dryer
Deborah - Englewood, OH
He did not even look at the dryer, the noise I was talking about did not happen at the time he was here, he tried to make it make the sound, but all he said it was t until my warranty is out then it will break down and I will have to buy another dryer but it won't be a Maytag! A dryer does not make the sound I am talking about it is not normal, BUT thanks for trying I guess.
Jo
Joanne - Englewood, OH
great service
Kathy - Englewood, OH
Extremely professional and informative.
Rich
Rich - Englewood, OH
Very professional would recommend him anytime
Shawn was VERY knowledgable and answered all my questions
Carolyn - Englewood, OH
Samsung Dishwasher Repair
Ashley - Englewood, OH
Shawn was kind and professional. He was honest and very straightforward. Shawn is awesome!
good
Jimmie - Englewood, OH
very nice young man
Bill Evans
William - Englewood, OH
Good job!
Lisa
Lisa - Englewood, OH
Great
Great service
Linda - Englewood, OH
Very professional and informative.
quick and efficient srvice
William - Englewood, OH
see above
Great service!
Abigail - Englewood, OH
Did a good job.
Barbara - Englewood, OH
Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.
Excellent Service!
Lawrence - Englewood, OH
Kevin was awesome! Professional, punctual, knowledgeable and thorough.
Great service
Tom - Englewood, OH
Very knowledgeable and professional
Great Service
Darlene - Englewood, OH
great service
Kathy - Englewood, OH
The gentleman was very polite ..very knowledgeable.
Great guy
Vicki - Englewood, OH
Great honest service. Time efficient and very pleasant
Jason
Gehron - Englewood, OH
Condemned the fridge best that could be done
Great Service
James - Englewood, OH
The technician provided great service and care.
excellent service
"Karl - Englewood, OH
technician was very good and when he left, I understood the next step. (parts were ordered) He then followed up within the time span he gave.
Awesome service!
Katrina - Englewood, OH
He was very knowledgeable and professional. Shawn was excellent. He let us know when he would be coming. Something beyond his control is the window of service the company gave us. Noon to 6 pm is a very large window to have to be at or near home.
Great service
Mark/mary - Englewood, OH
Awesome
Ridiculous wait period.
Darrell - Englewood, OH
They take forever to come out then had to wait another 4 days for them to repair the fridge. No courtesy of a new baby and small children being in the home. Waisted 400 dollars in food due to this inconvenience.
Response from Authorized Service:
Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.
Nice Job
Timothy - Englewood, OH
Tech was timely and did good work. Thanks much
Wonderful service
Gerald - Englewood, OH
We recommend it to anybody but need your service
Great service
Michelle - Englewood, OH
The service man I had was very nice and knowledgeable - he had a difficult job and did a good job!
Bently
Davis - Englewood, OH
Excellent. #10
all fixed
Michael - Englewood, OH
good service
Michael - Englewood, OH
Shawn H.
WASHER HOTPOINT HSWP1000M4WW Upon arrival customer stated that knob broke when trying to turn. Found timer locked up. This is why knob broke. Replaced knob and timer. Leveled unit and ran to test. All ok. Unit operates as it should.
Shawn H.
DISHWASHER WHIRLPOOL DP840DWGX1 Removed pump assembly from unit. Could not get impeller loose from motor shaft. Bringing motor and pump to shop to use bench. ; saved tckt
Steve M.
DISHWASHER MAYTAG MDB6709AWB3 Installed new heater and thermostat
Shawn H.
RANGE FRIDGIDAIRE FGEF3058RFA Upon arrival customer stated that none of the top burners work and unit heats but is slow to preheat. Pulled unit and checked voltage. Unit is not getting 240 vac. Its only getting 120vac to line 1 and 12vac to line 2. Inspected cord and found it burnt on end. Outlet has proper voltage to it but isnt sending voltage on to unit. Replaced cord and checked voltage. Cord is good but outlet is bad. Advised customer to have an electrician replace the outlet and unit will operate as it should. ; used 1 RC3-50-4 (3 wire range cord) from stock
Shawn H.
WASHER KENMORE 79640272900 Customer stated that unit leaks all the time and wont drain the door boot area. Inspected door boot and found drain clogged. Cleared drain. Unit is leaking from cold water valve. Replaced valve and ran to test. No more leaks and unit drains as it should. Please mail out receipt. ; used 1 5220FR2075L (Cold water valve) from stock
Shawn H.
OVEN FRIGIDAIRE FCRE305LAFC Upon arrival customer stated that unit wont maintain heat but will preheat. Sensor and all elements are good. Ran unit to test. Unit heats fine but wont cycle to maintain temp. Replaced control and ran to test. All ok. Unit maintains temp now.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSEA Ran unit thru diagnostics found ice room fan motor not working to circulate air in room replaced and checks ok; used 1 5304493604 (Fan kit) from stock
Shaun S.
DISHWASHER SAMSUNG DW80M2020US/AA 00 "Upon arrival found that unit had clogged drain hose, tech cleared hose ran and tested several times, found unit draining just fine now"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2342LF5 Removed and replaced water valve ; ordrng 1 242252702 (Triple valve)
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2342LF5 Removed and replaced water valve ; ordrng 1 242252702 (Triple valve)
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA Called Samsung about the unit they said they really could not help out because the unit is out of warranty redone ice maker bulletin and checks ok ( send cust a receipt plus the previous work history of the unit )
Steve M.
DISHWASHER MAYTAG MDB6709AWB3 Found open heater and fuse element ; ordrng 1 WP661566 (Fuse..) and 1 W10518394 (Heater..)
Tim R.
LAUNDRY CENTER GE GUD27ESSJ1WW Replaced parts listed checks ok. Fixed wiring issue on timer. Ok
Shaun S.
RANGE SAMSUNG NE59J3421SS/AA Found that the right rear burner needs replaced on unit; ordrng 1 Right rear burner
Shawn H.
DRYER LG DLE7300WE Upon arrival customer stated that since they moved unit has D90 air flow error. Customer shortened vent and made sure it was clear as far as he could see. This did not help. Inspected unit and found vent coupler at blower housing loose from move. This is allowing the air to escape and not through the vent. Cleared unit of lint and sealed coupler with tape. All sensors test good and heaters tests good. Reassembled and ran to test. Unit isnt showing D90 error. All ok.
Shaun S.
WASHER LG WT5170HV Removed and replaced bleach cup assm on unit checks ok
Shawn H.
WASHER LG WM3987HW Upon arrival customer stated that unit would power up but you could not select a cycle or start a cycle. They tried it this morning and it started okay. Removed top to inspect for loose connections. None found. Powered unit on and tried to select a cycle but it would not select. Reset control and ran to test. Can only get cycle to select when putting pressure on knob as you turn. Issue is with control board. Selector is shorting out. Ok to repair per Rob. ; rqstng P&A on 1 6871ER2019H (User interface)
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2342LF5 "Removed and replaced board and disp assm on unit, ran and checked out,unit checks ok"
Shawn H.
LAUNDRY CENTER GE GUD27ESSJ1WW Upon arrival customer stated that unit wont heat and washer is inoperable. Unit has proper voltage to it. Washer control has voltage but no operation. Unit wont heat because timer isnt sending voltage on to heater. Heater and all fuses and thermostats are good. Unit needs washer control and timer. ; ordrng 1 WH04X25737 (Control board) and 1 WE04X22654 (Dryer timer)
Shawn H.
DISHWASHER WHIRLPOOL DP840DWGX1 Installled all proved parts and ran to test. Unit no longer leaks from the water valve but has a leak at the pump seal. Unit needs pump housing with seal. Price on housing ok per CC. ; ordrng 1 3369011 (Pump housing)
Shaun S.
WASHER LG WT5170HV "Found water leaking from bleach disp on unit, needs replaced ; ordrng 1 ACZ72910401 (Bleach disp)"
Shawn H.
RANGE BOSCH HEI8054U/01 Installed new element and ran to test. All ok. Unit heats as it should.
Kevin M.
REFRIGERATOR WHIRLPOOL ASI2175GRS00 Installed new icemaker old one was leaking and thats OK
Shaun S.
REFRIGERATOR FRIGIDAIRE LFSS2312TF "Contacted customer concerning service call and spoke to mr huff, he informed tech that wherever he purchased unit from was bringing a replacement out on wed to him, no service needed at this time"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2342LF5 Upon arrival found that water disp randomly shoots water out of the disp when not being used ; ordrng 1 242114904 (Board) and 1 242074223 (Disp assm)
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6HR45KS0 Adjusted the fill to the ice maker and cleared out the ice container
Shaun S.
DRYER SAMSUNG DV56H9000EP "Removed and replaced idler pulley on unit, ran and checked out unit checks ok ; used 1 Dc93-00634a (Pulley) from stock"
Shaun S.
DISHWASHER WHIRLPOOL DP840DWGx1 Found that unit is leaking from fill valve and dill hose on unit ; ordrng 1 304670 (Fill hose) and 1 8274220 (Fill valve)
Shaun S.
WASHER MAYTAG MVWB850YG1 "Upon arrival found that unit has a defective tub seal, water leaking out from rotor and stator area ; ordrng 1 W10381078"
Shawn H.
DISHWASHER GE GSD3932F00WW Upon arrival customer stated that unit leaks from door area and wouldnt drain. Also stated that when they use their garbage disposal it backs up into the dishwasher. Inspected unit. Found sump with water in it but no debris. Cleared water. Verified that float switch is good. Ran unit to test with drain hose into bucket. Unit fills to proper level and drained out fine into bucket. No leaks either. Hooked drain hose back to garbage disposal and ran to test. Unit drained out fine with no issues or leaks. Suspect garbage disposal drain is sluggish causing water to back up and unit to not drain. Could not duplicate no drain or leak concern. Advised customer to have drains checked/cleared.
Shaun S.
MICROWAVE WHIRLPOOL WMH31017HZ/2 "Upon arrival found that mag tube and diode bad on unit, gave customer est for repair declines at this time"
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBWW/AA Adjust DISP door and checks ok
Shawn H.
RANGE BOSCH HEI8054U/01 Upon arrival customer stated that oven wont heat past 300 and left front burner overheats. Inspected unit and found bake element shorted open causing unit not to heat properly. Unit will get to 300 because it uses broil element to help preheat. Left front burner is cycling on and off as it should. Could not verify overheat concern. Unit needs bake element. ; ordrng 1 00791650 (Bake element)
Shaun S.
LAUNDRY CENTER GE GUD27ESSJWW Upon arrival found that pulley is causing noise on unit; ordrng 1 Idler pulley
Shawn H.
OVEN LG LDE3035ST/00 Upon arrival customer stated that upper oven wont heat and unit shows F9 error. This is a no heat error. Pulled unit and inspected for loose connections. None found. Sensors test good. Ran unit to test. Relay board isnt sending voltage to the upper oven. Unit needs relay board. Have photos of hole in floor and spoke with CC. ; rqstng P&A on 1 EBR64624605(PW) (Relay board (PW))
Shaun S.
WASHER ELECTROLUX FFLE3900UW0 Found no sign of water coming from machine showed customer wher tech did find water leaking out of wall at bottom along the floor machine checks ok
Shaun S.
OVEN LG LDE3035ST/00 Upon arrival before making repair tech noticed that door was ripped took pics of tile and customer sign disclosure stating that it was not the fault of tech the floor was damaged. Removed and replaced bake element and relay board checks ok
Shawn H.
DISHWASHER KENMORE 665.13223N414 Unit is 2 years old in kitchen. Upon arrival customer stated they recently moved in and unit hasnt worked correctly. Customer tried several cycles but pod will not dissolve. Inspected supply and found water shut off to unit. Turned water on and ran unit to test. Unit is filling fine with no issues. No error codes present. Previous owner shut water supply off before move out as safety precaution. Unit is operating as it should. All ok.
Shawn H.
DRYER WHIRLPOOL WED4815EW1 "Upon arrival customer stated that after tech replaced fuse they ran a a small load. Load was not fully dry so they ran it again. When they came back 20 minutes later the unit stopped tumbling but was extremely hot. Customer unplugged and unit wouldnt power up. Inspected unit and found thermal fuse for blower shorted open again. Checked heater and found it shorted to ground. This is why the unit got so hot. The heater had voltage and was heating constantly. Overheat then shorted out the thermal fuse in the blower. Installed new thermal fuse and heater. Ran unit to test. Unit isnt heating. Checked and found thermal fuse on heater housing shorted open from same overheat condition. Replaced thermal fuse and cycling thermostat. Ran unit to test. Unit is heating as it should. On high heat in timed dry it gets to 170 and cycles off, cools to 125 then cycles on. All ok. Thermal fuse and cutoff are under Whirlpool part warranty of 1 year. ; used 1 279838 (Heating Ele
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TW8 Installed new air restrictor to help air flow; used 1 5303918746 (Air restrictor) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF268ABRS/XAA 01 Unit is running ok at this time cust rebooted unit
Shaun S.
DRYER WHIRLPOOL WED4815EW1 "Upon arrival found that unit has a defective thermal fuse, removed and replaced fuse on unit, ran and checked out, unit checks ok; used 1 3392519 ( Thermal fuse) from stock"
Shawn H.
DISHWASHER GE GSD3932F00WW Kick plate sent is black unit is white. Part number for white crosses to part number for black. Need to see if white under part number WD27X10170 is available. If not advised customer black may be only option. ; ordrng 1 WD27X10170 (Kick plate)
Shawn H.
REFRIGERATOR WHIRLPOOL ASI2175GRS00 Upon arrival found ice bucket with large chunk of ice in it. Ran ice maker to test. Ice maker is shorted and continually running. It is dumping water into ice bucket and forming block. Unit needs ice maker. ; rqstng P&A on 1 W10300022 (Icemaker)
Shawn H.
OVEN LG LDE3035ST/00 Upon arrival customer stated that upper oven wont heat and lower is off. Checked all elements and sensors. Bake element for upper oven is shorted open causing no heat. All sensors test good. Ran unit to test voltage. Unit is sending proper voltage to all elements. Control isnt sensing temp of lower oven correctly. Unit needs bake element and relay board. ; rqstng P&A on 1 MEE61925304 (Bake element) and 1 EBR64624605 (Relay board)