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Local Reviews
for Englewood, OH

Authorized Service Rated 4.7 out of 5 stars based on 32 customer reviews

Map of Englewood, OH

Bill Evans




Review of Authorized Service

Good job!


Map of Englewood, OH

Lisa




Review of Authorized Service

Great


Map of Englewood, OH

Great service




Review of Authorized Service

Very professional and informative.


Map of Englewood, OH

quick and efficient srvice




Review of Authorized Service

see above


Map of Englewood, OH

Great service!




Review of Authorized Service


Map of Englewood, OH

Did a good job.




Review of Authorized Service

Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.


Map of Englewood, OH

Excellent Service!




Review of Authorized Service

Kevin was awesome! Professional, punctual, knowledgeable and thorough.


Map of Englewood, OH

Great service




Review of Authorized Service

Very knowledgeable and professional


Map of Englewood, OH

Great Service




Review of Authorized Service


Map of Englewood, OH

great service




Review of Authorized Service

The gentleman was very polite ..very knowledgeable.


Great guy




Review of Authorized Service

Great honest service. Time efficient and very pleasant


Jason




Review of Authorized Service

Condemned the fridge best that could be done


Great Service




Review of Authorized Service

The technician provided great service and care.


excellent service




Review of Authorized Service

technician was very good and when he left, I understood the next step. (parts were ordered) He then followed up within the time span he gave.


Awesome service!




Review of Authorized Service

He was very knowledgeable and professional. Shawn was excellent. He let us know when he would be coming. Something beyond his control is the window of service the company gave us. Noon to 6 pm is a very large window to have to be at or near home.


Great service




Review of Authorized Service

Awesome


Ridiculous wait period.




Review of Authorized Service

They take forever to come out then had to wait another 4 days for them to repair the fridge. No courtesy of a new baby and small children being in the home. Waisted 400 dollars in food due to this inconvenience.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Nice Job




Review of Authorized Service

Tech was timely and did good work. Thanks much


Wonderful service




Review of Authorized Service

We recommend it to anybody but need your service


Great service




Review of Authorized Service

The service man I had was very nice and knowledgeable - he had a difficult job and did a good job!


Bently




Review of Authorized Service

Excellent. #10


all fixed




Review of Authorized Service


good service




Review of Authorized Service


Samsung washer noise diagnosis. Tub would make noise in the spin cycle. Service tech was friendly, professional and certainly seemed to know his stuf




Review of Authorized Service

Good job and good advise.


great service man




Review of Authorized Service


Tic maintenance director




Review of Authorized Service


Jon




Review of Authorized Service

Good service, professional, friendly, knowledgeable and diagnosed and fixed the problem immediately.


Thorough service




Review of Authorized Service

Shawn did a great job in cleaning out accumulated debris in front loading clothes washer. He was very knowledgeable concerning the operation and maintenance needed and gave pointers to make using the washer a better experience.


Doug




Review of Authorized Service


good service




Review of Authorized Service


Rebecca




Review of Authorized Service

The gentleman of it was very courteous and you’re like Tronics found the problem right away. However, I need a resolution as ASAP because I have to buy a new washer and I need to know what kind of money you’re going to give me back


Response from Authorized Service:

Thank you very much for your positive feedback about your service experience. Please know all the documentation that needed to be sent to your vendor has been completed. Please feel free to call me if you need any additional assistance from us! Our office is 937-252-3200. Thank you again for your business! Marlise


Great service




Review of Authorized Service


Shawn H.

Shawn H.

DRYER WHIRLPOOL WED4815EW1 "Upon arrival unit wouldn’t heat or tumble. Inspected thermal fuses and found motor fuse shorted open causing no tumble. Found thermostat failed causing run away heat. Replaced thermal fuse on blower housing and thermostat. Ran to test. Unit heats and tumbles as it should and does heat. All ok. ; used 1 279816 (FUSE), and 1 3392519 (FUSE) from stock"

Near Sheets St, Englewood, OH 45322
Shawn H.

Shawn H.

WASHER ELECTROLUX EFLS517SIW0 Upon arrival customer states unit fills but makes an odd noise mid cycle. Ran diagnostics to check for errors. E41 code present. Code is for a open door switch. Switch is good and shows no signs of shorting. Ran unit to test but could not duplicate concern.

Near Michelle Pl, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS571CIHV00 Installed new damper and checks ok

Near Oswald Dr, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Wrong Door need stainless not dark stainless; O-emld tckt

Near Morry Ct, Englewood, OH 45322
Shaun S.

Shaun S.

RANGE - GAS JENN AIR SVD48600W "upon arrival tech was able to get unit to function but bad noise coming from fan motor and comtrol giving a F7 error code; rqstng P&A on 1 WP71001858 (control) and 1 WP71001858 (conbection motor), states that autho needed"

Near Denver Ct, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS571CIHV00 Damper isn’t closing properly; ordrng 1 W11164593 (diffuser)

Near Oswald Dr, Englewood, OH 45322
Shaun S.

Shaun S.

WASHER KENMORE 110.280628 "removed and replaced suspension rods on unit, ran and checked out, unit checks ok"

Near Fallview Ave, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed all provided parts and ran to test. All ok. Unit defrosts fine.

Near Magnolia Dr, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAM04 Installed all provided parts. All ok.

Near Union Ridge Dr, Englewood, OH 45322
Shaun S.

Shaun S.

RANGE LG LRE30955ST upon arrival ran and checked both cooktop and oven and found no issue with appliance at this time all burners on cooktop working just fine along with all oven functions

Near Meadowrun Rd, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR MAYTAG MFI2269VEB1 "Installed new control, programmed, and ran to test. All functions work as they should. Compressor and all fans work. Temps set to 0 and 38. Advised customer it’d be within normal in 24 hours. Evaporator is developing a good frost pattern. All ok."

Near Taywood Rd, Englewood, OH 45322
Shaun S.

Shaun S.

WASHER MAYTAG MVWB765FW1 upon arrival found that unit has defective console panel along with main board needs changed out; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)

Near Magdalena Dr, Englewood, OH 45322
Shawn H.

Shawn H.

WASHER KENMORE 110.280628 "Upon arrival customer stated that unit goes off balance on any load. Checked for error codes, none found. Ran unit in auto test, unit ran fine with no issues. Checked suspension and found shocks worn causing out of balance. Unit needs suspension set. ; ordrng 1 W10820048 (suspension)"

Near Fallview Ave, Englewood, OH 45322
Shawn H.

Shawn H.

WASHER SAMSUNG WF45H6300AG/A2 "Upon arrival customer stated unit wouldn’t fill on normal cycle but does on rinse and spin. Ran unit in diagnostics to check for error codes. dE and Ue codes found. Door error and unbalance. Door works as it should and unit spins fine. Ran water valves to test and all work as they should. Ran unit on normal cycle to test. Unit filled fine, and advanced on to rinse with no issues. Suggested to customer to run washing machine cleaner and then run load. Suspect machine isn’t sensing water level properly. If problem persists need to change board and water level switch."

Near Katy Ln, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Upon arrival found unit plugged in and running. Customer states that fresh food section isn’t as cool as it should be. Put unit into diagnostics to test. Sensors are good, fans run, compressor runs, damper opens, but not getting defrost. Unit has frost build up across evaporator. Checked defrost circuit and found bimetal and heater good. Not getting proper voltage to defrost circuit. Only getting 62 volts at harness connector from cabinet. Unit needs main control. Also found right side door gasket torn. Unit needs control and gasket. ; rqstng P&A on 1 W10830162 (gasket-fip) and 1 WPW10503278 (refer elect cont brd)"

Near Magnolia Dr, Englewood, OH 45322
Shawn H.

Shawn H.

WASHER MAYTAG MVWC400XW4 Upon arrival customer stated unit will only run on one cycle. Checked unit and found control stuck on heavy duty cycle and wouldn’t change cycle. Reset control and unit still won’t change cycle. Unit needs new control. Covered under part warranty. Please order control.; ordrng 1 W10480274 (cntrl-elec(PW))

Near Alex Ct, Englewood, OH 45322
Shaun S.

Shaun S.

WASHER WHIRLPOOL WDF780SLYM1 "upon arrival removed and replaced lower spray arm on unit, ran and checked out, unit checks ok"

Near Southview Dr, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR GE GSE25HSHBHSS Installed brd

Near Dublin Ave, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR MAYTAG MFI2269VEB1 Upon arrival found unit plugged in but no operation. Customer stated water line leaked and they repaired line then when they plugged the unit back in it wouldn’t power up. Checked outlet and found neutral and hot reversed. Not getting voltage to correct line side at main control. Found good outlet and ran to test. Unit now has proper voltage but still won’t power up. U/I has power to it but no display. When you push the buttons it lights up. All interior lights work as they should. When line leaked it shorted the outlet and control. Unit needs main control. Customer is most likely going to repair but wants to price replacements over the weekend and will call in Monday to order board if they go ahead. ; rqstng P&A on 1 WPW10310240 (cntrl-elec)

Near Taywood Rd, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE - ELECTRIC KENMORE 790.465845 Installed all provided parts and ran to test. All ok. Burners all work as they should.

Near Scott Dr, Englewood, OH 45322
Shaun S.

Shaun S.

WASHER WHIRLPOOL WTW4816FW1 "removed and replaced gearcase on unit, ran and checked out, unit checks ok upon techs departure"

Near Katy Ln, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Call Warrantech-wiring shorting out in the cabinet not repairable causing intermittently cooling and not cooling

Near Seville Dr, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR GE GSE25HSHBHSS Installed door shelves

Near Dublin Ave, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAM04 "Upon arrival customer stated that interior lights flicker in the fresh food section, inop in freezer, and switch sticks. Checked lights and have voltage to ac/dc module and voltage out but it fluctuates. Have voltage to light in freezer section but still inop. Unit needs ac/dc module, freezer light and door switch. ; rqstng P&A on 1 WP2149705 (switch) and 1 WPW10515057 (light) and 1 WPW10515058 (light), states that autho needed"

Near Union Ridge Dr, Englewood, OH 45322
Shaun S.

Shaun S.

WASHER WHIRLPOOL WDF780SLYM1 upon arrival found that lower spray arm is not functioning on unit due to build up on holes of arm; ordrng 1 lowersprayarm

Near Southview Dr, Englewood, OH 45322
Shawn H.

Shawn H.

DISHWASHER AMANA ADB1200AWS Upon arrival found door stuck shut. Gained access to door and found latch handle broken keeping it stuck closed. Unit needs latch assembly. Unit is 15 years old. Customer does not wish to repair due to age of unit.

Near Gorman Ave, Englewood, OH 45322
Shaun S.

Shaun S.

OVEN GENERAL ELECTRIC J KP270D1AD "upon arrival dound that unit has a bad selector switch and also a bad thermostat, contacted Dap spoke to Ryan parts were NLA contacted AHS notified them on situation, was told they will search for parts and if not found they would put it into options''

Near Morry Ct, Englewood, OH 45322
Shawn H.

Shawn H.

OVEN FRIGIDAIRE FEF377CFTB Unit is 21 years old in kitchen. Upon arrival found unit plugged in but no display. Checked and unit has proper voltage to it. Removed back and inspected for loose connections. None found. Plugged unit back in and have extremely dim light on control. Can barely see segments. Put unit into bake to test. Unit does heat but the temps are above by 50 degrees. Cannot calibrate because I cannot see the offset on the control. Unit needs main control but part is NLA as of 2013. Confirmed with Shari. No repair possible. Will call AHS to inform.107LREC American home shield putting into parts research.

Near Warner Dr, Englewood, OH 45322
Shawn H.

Shawn H.

WASHER MAYTAG MVWC400XW4 Installed all provided parts and ran to test. All ok.

Near Alex Ct, Englewood, OH 45322
Shaun S.

Shaun S.

DOUBLE WALL OVEN SAMSUNG NE59J7850WS/AA "removed and replaced temp sensor with the correct one ran and tested unit, unit checks out ok"

Near Seville Dr, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE - ELECTRIC KENMORE 790.465845 Upon arrival found left front burner inop. Removed console and found power to switch but no output. Switch is shorted open. Unit needs switch. ; ordrng 1 903136-9010 (switch kit)

Near Scott Dr, Englewood, OH 45322
Shaun S.

Shaun S.

MICROWAVE OVEN KITCHEN AID KMHC319ESS0 "Removed and replaced parts on unit, ran and checked out, unit checks ok"

Near Morry Ct, Englewood, OH 45322
Shaun S.

Shaun S.

RANGE FRIGIDAIRE FEF366ECD "Upon arrival found that cooktop works just fine but oven doesn’t, checked incoming power to unit have 240v unit has a bad EOC, gave customer est declines repairs at this time"

Near Stranwood Dr, Englewood, OH 45322
Shaun S.

Shaun S.

RANGE GE JB755FJ6DS "Removed and replaced eoc board on unit, ran and checked out, unit checks ok"

Near Seville Dr, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBWW/AA Installed new water filter housing and checks ok please send cust a receipt

Near Gorman Ave, Englewood, OH 45322
Shaun S.

Shaun S.

DRYER SAMSUNG DV45K7600EW/A3 "Upon arrival tech can not get nut to break free off of the blower wheel to make proper repair, tech tried by hand and with impact gun and couldn’t free up , looks like lock tight was put on threads from last repair, motor has been changed twice before ; ordrng 1 BLOWERWHEEL and 1 HOUSINGBLOWER and 1 NUTFORBLOWERWHEEL"

Near Warner Dr, Englewood, OH 45322
Shaun S.

Shaun S.

MICROWAVE OVEN KITCHEN AID KMHC319ESS0 Upon arrival found that the bottom interlock and switch are defective; ordrng 1 W10156813 (interlock) and 1 W10211974 (switch)

Near Morry Ct, Englewood, OH 45322
Shaun S.

Shaun S.

DRYER SAMSUNG DV45K7600EW/A3 "Upon arrival tech can not get nut to break free off of the blower wheel to make proper repair, tech tried by hand and with impact gun and couldn’t free up , looks like lock tight was put on threads from last repair, motor has been changed twice before ; ordrng 1 BLOWERWHEEL and 1 HOUSINGBLOWER and 1 NUTFORBLOWERWHEEL"

Near Warner Dr, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Wiring in rail is shorting out the user interface; rqstng P&A on 1 W11294509 (RAIL) and 1 WPW10769076 (cntrl-elec), states that autho needed"

Near Morry Ct, Englewood, OH 45322
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Upon arrival found unit completely thawed out with no ice build up inside of imk at all, tech adjusted water spout more as was asked to do by other tech seeing same issue"

Near Salem Crossing Pl, Englewood, OH 45322
Shawn H.

Shawn H.

WASHER MAYTAG MVWC400XW4 "F7E6 motor fault, F2E1 stuck key, and F5E1 lid switch fault codes present. Ran unit in automatic diagnostics and it finished fine with no issues, ran unit in manual diagnostics to test motor and it gets to full speed fine and agitates fine. Cleared error codes and ran calibration. Checked motor windings and they are within spec. Ran normal cycle to test. Unit operated fine at this time. Control has an intermittent short for the motor causing errors. Unit needs main control. Unit is 7 years old in basement. Collected deductible by check. ; rqstng P&A on 1 W10480274 (cntrl-elec)"

Near Alex Ct, Englewood, OH 45322
Shaun S.

Shaun S.

DRYER SAMSUNG DV45K7600EW/A3 "Upon arrival found that motor is gone bad on unit, has a terrible odor when running also only runs about 10 seconds then cuts out; ordrng 1 MOTORASSM"

Near Warner Dr, Englewood, OH 45322
Shaun S.

Shaun S.

OVEN GENERAL ELECTRIC J KP270D1AD "Removed and replaced bad bake element on oven, ran and checked out, unit check ok"

Near Morry Ct, Englewood, OH 45322
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA "Removed and replaced parts on unit, ran and checked out, unit checks ok"

Near Seville Dr, Englewood, OH 45322
Shaun S.

Shaun S.

RANGE LG LSD4913ST/00 "Upon arrival found that unit is operating normally with no issue, tech checked all burners and oven for proper ignition, unit checks ok upon techs departure"

Near Terracewood Dr, Englewood, OH 45322