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Local Reviews
for Fairborn, OH

Authorized Service Rated 4.6 out of 5 stars based on 32 customer reviews

Map of Fairborn, OH

Great service!




Review of Authorized Service


Map of Fairborn, OH

To the point diagnosis




Review of Authorized Service


Map of Fairborn, OH

Great




Review of Authorized Service

He was great! On time and very professional


Map of Fairborn, OH

Great service




Review of Authorized Service


Map of Fairborn, OH

VERY pleased




Review of Authorized Service

What thrilled me was during the initial call I provided the young lady with a model and serial number plus my opinion of what failed. The tech actually showed up with that part which fixed it. I wasn’t stuck with a disassembled convection oven while he went part shopping. Yes I would hire them again.


Map of Fairborn, OH

Quick and easy service




Review of Authorized Service


Map of Fairborn, OH

Good Service




Review of Authorized Service

Came out the day after the part came it to repair dishwasher. Good service.


Map of Fairborn, OH

He was a very nice man and very polite. The nice man fixed nothing.




Review of Authorized Service

Nice men fixed nothing fixed. The burner is not fixed and now another one is not working. The dishwasher after it was “fixed” with a dish load of dishes is still not working.


Response from Authorized Service:

I apologize you are still having an issue with your appliances. I know we have you back on our schedule so we can get the issues resolved! Please feel free to call our office during the service process if you have additional questions! 937-252-3200, ext 106. Please ask for Robbin. Thank you!!


Map of Fairborn, OH

Work done right eventually




Review of Authorized Service

Missed initial diagnosis caused delay in getting the right parts then wrong parts were ordered after correct diagnosis. Tech was friendly and did the job quickly but it took a week or so longer than it needed to.


Map of Fairborn, OH

Great service




Review of Authorized Service

Service was great, thank you


Work Completed - Outstanding




Review of Authorized Service

Authorized Service provides Excellent troubleshooting/parts-replacement/repair/equipment training (for temp controls) and configuration adjustments ( 0 for freezer & 40 for refrigerator).


Great Service, parts took to long




Review of Authorized Service


Nice and Friendly, but slow service, lousy diagnosis




Review of Authorized Service

initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.


Great




Review of Authorized Service

He did fantastic! Thank you so much!😊


very professional.




Review of Authorized Service

helpful, friendly. Knows how to treat seniors.


Great service




Review of Authorized Service

Professional and knowledgeable


Tim




Review of Authorized Service

Great service 👍


Sue




Review of Authorized Service

Great service, very pleasant.


2355 Gardner




Review of Authorized Service


PKB




Review of Authorized Service

The service provider was professional and pleasant. Called within 30 minutes of arriving. He clearly communicated the problem with our microwave. I have confidence in this company should I need their services in the future.


Friendly, helpful, professional




Review of Authorized Service

Not just would tell my friends, but have already shared about the good service.


Great Service




Review of Authorized Service


Professional, polite and quick.




Review of Authorized Service


Patricia




Review of Authorized Service

I was very pleased with my repair experience. Technician gave me helpful information, was polite and answered all my concerns. Unfortunately he had a small work area but handled it like a true pro! Thank you for your quick response!


Great service and knowledgeable technician




Review of Authorized Service

Came and took care of the problems


Good




Review of Authorized Service


Jeff west




Review of Authorized Service

The tech was great


Sean




Review of Authorized Service

A+ team and work


Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed new leak kit cleared out defrost drain and checked OK; used 1 DA82-01415A (LEAK KIT) from stock

Near Dorothy Ave, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found user interface not cycling defrost on properly. Ordered user interface. Located in the kitchen, manufactured 7/2015.; ordrng 1 W11082783 (cntrl-elec)"

Near Cedarwood Rd, Fairborn, OH 45324
Brad A.

Brad A.

WASHER MAYTAG MVWX655DW1 "Found pulley guard rubbing the pulley, causing noise during the cycle. Adjusted pulley. Unit is working properly. Located in the laundry room. Manufactured 10/2017"

Near Rapids Dr, Fairborn, OH 45324
Brad A.

Brad A.

WASHER SAMSUNG WF210ANW/XAA "Found drain clogged, not allowing water to drain out. Cleaned drain out. Unit checks ok. Called Joshua, was authorized for 176.08."

Near Murphy Dr, Fairborn, OH 45324
Tim  R.

Tim R.

DRYER HAIER RDE350AW Checked unit over found that the heater shorted out. No repair per parts available.

Near Dellwood Dr, Fairborn, OH 45324
Tim  R.

Tim R.

DRYER MAYTAG MED6630HC1 Checked unit over found that the door sticker needed adjusted to stay closed tight. Adjusted door strike. Checks ok

Near Mallory Ct, Fairborn, OH 45324
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFBD2406NW7B Installed drain loop. Checks ok

Near Village Ct, Fairborn, OH 45324
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF4267HARS Cleared drain and ice build up around fan. Checks ok

Near Mallory Ct, Fairborn, OH 45324
Kevin M.

Kevin M.

UPRIGHT / CHEST FRIGIDAIRE FFU20FC4CW0 Didnt find any wrong at this time

Near E Emerson Ave, Fairborn, OH 45324
Kevin M.

Kevin M.

FREEZER MIDEA WHS-507FWEW1 Installed new handle

Near Cliffside Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR GE GSE25HMHBHES Adjusted the fill tube to the icemaker and checks ok

Near Countryside Dr, Fairborn, OH 45324
Tim  R.

Tim R.

COOKTOP GE MODEL MISSING/ WORN Checked unit over found one bad burner and a bad switch. Model was worn out and not readable. No repair possible due to missing tag

Near Peidmont Dr, Fairborn, OH 45324
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5000DW1 Unit had error code for no long fill. But that is the only error code that was displaying. Replaced control and tested. Ok

Near Rowland Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FRT21HS6JK0 Unit will need new compressor & EVAP coil not economical to repair

Near Hawthorne Dr, Fairborn, OH 45324
Tim  R.

Tim R.

DRYER SAMSUNG DV45K6500EV/A3 Checked unit over found that unit needs new motor and blower wheel due to bent blower wheel. Send estimate to Jake.

Near Fryer Ct, Fairborn, OH 45324
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413UB1A Called homebuyers needs a plumber.

Near Mapleridge Dr, Fairborn, OH 45324
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW8500DC0 "Checked unit over found that the touchpad was not responding and you had to touch the start button 1 million times in order to get it to start. When the unit did start it sounded like a airplane taking off. Unit needs transmission enter tub and display. Additional labor for gear case please; rqstng P&A on 1 W10811956 (GEAR CASE) and 1 W10811960 (BASKET) and 1 W11025585 (DISPLAY), states that autho needed"

Near Tearose Cir, Fairborn, OH 45324
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5000DW1 Reprogrammed and recalibrated unit. Checks ok

Near Rowland Dr, Fairborn, OH 45324
Tim  R.

Tim R.

WASHER MAYTAG SAV205DAWW Reassembled washer and fixed belt. Checks ok

Near S Central Ave, Fairborn, OH 45324
Tim  R.

Tim R.

COOKTOP AMANA AKH30 "Checked unit over found that the unit needs a new right rear switch and halogen burner. Burner on parts list is not correct. W10823710 is not the correct burner... unit 25 years old in the kitchen.need to find correct burner and switch pictures attached.; rqstng P&A on 1 C2740701(NLA) (switch), states that autho needed"

Near Mapleridge Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Cust declined estimate

Near Westwood Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LGHX2636TF5 Found solenoid leaking replaced water valve and checks ok; used 1 242252702 (WATER VALVE) from stock

Near Ohio St, Fairborn, OH 45324
Tim  R.

Tim R.

COOKTOP BOSCH NEM3664UC Replaced broken switch provided by customer. Checks ok

Near Mint Springs Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR GE GSE25HMHBHES Adjusted fan and cleared out ice from fan motor

Near Countryside Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Fill tube is frozen need to replace fill tube

Near Swindon Ct, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL KSRS25FGBL02 Relay on compressor is burnt up replaced relay and checks ok; used 1 8201786 (RELAY) from stock

Near South St, Fairborn, OH 45324
Tim  R.

Tim R.

WASHER KENMORE 110.450894 "Checked unit over found that the outer rear tub was leaking behind center hose. Not worth repairing due to cost and parts availability.; rqstng P&A on 1 8182247 (basket) and 1 W10772607 (tub-outer) and 1 W10772618(NLA) (tub-outer), states that autho needed"

Near Dapple Ct, Fairborn, OH 45324
Tim  R.

Tim R.

DRYER GE GTD75ECPL0DG Disassembled unit and found metal housing bent and rubbing blower wheel. Fixed front bearings. Checks ok.

Near Valley Oak Ln, Fairborn, OH 45324
Tim  R.

Tim R.

COOKTOP BOSCH NEM3664UC Checked unit over found broken switch. Second time it’s broke checking with Bosch for coverage. Parts are NLA per Shari.

Near Mint Springs Dr, Fairborn, OH 45324
Tim  R.

Tim R.

WASHER KENMORE 110.450894 Replaced door boot checks ok.

Near Dapple Ct, Fairborn, OH 45324
Tim  R.

Tim R.

RANGE WHIRLPOOL WFG525S0HZ0 Adjusted burners. Checks ok

Near Hemlock Dr, Fairborn, OH 45324
Tim  R.

Tim R.

RANGE GE JGB630REF1SS Talked with Gary @Ge tech line case #03536025. Nothing more we can do they said that it was the impurities in the gas and mixture of air and the way it was burning.

Near Tributary Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 596.765726 Unit is not economical to repair unit sealed systems leak please mail customer a receipt

Near Mallory Ct, Fairborn, OH 45324
Tim  R.

Tim R.

RANGE GE JGB630REF1SS Adjusted all four burners on top so the flames would burner lower. Checks ok. Adjusted as far down as possible no more adjustment possible. Checks ok

Near Tributary Dr, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER GE GLD5860L00SS "Found unit working properly, called American Home Shield, talked to Erin, informed them that this is the second recall on the unit with nothing wrong. They said if the customer calls again they will send someone for a second opinion."

Near Horizon Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 253.516941 Kitchen 18 yrs unit has a leak- ordered new dye dryer to be installed -isn’t economical for 18 yr old unit ; rqstng P&A on 1 5303918358 (filter-drier w dye)

Near Sartell Dr, Fairborn, OH 45324
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF263BEAESG/AA Replaced icemaker. Checks ok ; used 1 DA97-15217B (ICE MAKER) from stock

Near Wildlife Ct, Fairborn, OH 45324
Brad A.

Brad A.

WASHER LG WM4270HWA/01 "Installed new control, unit is working properly."

Near Hillgrove Cir, Fairborn, OH 45324
Brad A.

Brad A.

WASHER SAMSUNG WA40J3000AW/AA "100 deductible collected-Found motor windings not within ohm value, main control not cycling properly. TMR sensor is open. Ordered sensor, control, and motor. Located in the laundry room. Manufactured 6/2017; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (MOTOR) and 1 UNKNOWN (TMR SENSOR)"

Near Baywood Dr, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found icemaker room frozen, installed new icemaker kit. Unit checks ok."

Near Yellow Springs Fairfield Rd, Fairborn, OH 45324