Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Fairborn, OH
Sam - Fairborn, OH
Teena - Fairborn, OH
He came exactly when he said he would. He was very efficient, worked hard. He was friendly and answered all my questions
Carlos - Fairborn, OH
Authorized Service did an outstanding job resolving our dryer issue. They were very helpful and customer service oriented. We really appreciated Authorized Service's help.
Very Very Good Job to all of you
Ronald - Fairborn, OH
Good job Brad
Sam - Fairborn, OH
Brad provided professional assistance to resolve my refrigerator issue. He was knowledgeable and courteous.
Caylin - Fairborn, OH
Professional, wore mask entire time without having to be reminded/encouraged like many service professionals lately, courteous and explained what was going on well
Marti - Fairborn, OH
Very nice and professional
Paul - Fairborn, OH
Technician came and analyzed the problem from what we told him. He ordered the parts and when they came in he installed them quickly.
Nice guy, good service no haste
Jessica - Fairborn, OH
Ricardo - Fairborn, OH
To the point diagnosis
Matthew - Fairborn, OH
Theresa - Fairborn, OH
He was great! On time and very professional
Collin - Fairborn, OH
Robert - Fairborn, OH
What thrilled me was during the initial call I provided the young lady with a model and serial number plus my opinion of what failed. The tech actually showed up with that part which fixed it. I wasn’t stuck with a disassembled convection oven while he went part shopping. Yes I would hire them again.
Quick and easy service
Matthew - Fairborn, OH
MR - Fairborn, OH
Came out the day after the part came it to repair dishwasher. Good service.
He was a very nice man and very polite. The nice man fixed nothing.
Brenda - Fairborn, OH
Nice men fixed nothing fixed. The burner is not fixed and now another one is not working. The dishwasher after it was “fixed” with a dish load of dishes is still not working.
Response from Authorized Service:
I apologize you are still having an issue with your appliances. I know we have you back on our schedule so we can get the issues resolved! Please feel free to call our office during the service process if you have additional questions! 937-252-3200, ext 106. Please ask for Robbin. Thank you!!
Work done right eventually
Paul - Fairborn, OH
Missed initial diagnosis caused delay in getting the right parts then wrong parts were ordered after correct diagnosis. Tech was friendly and did the job quickly but it took a week or so longer than it needed to.
Ryan - Fairborn, OH
Service was great, thank you
Work Completed - Outstanding
Richard - Fairborn, OH
Authorized Service provides Excellent troubleshooting/parts-replacement/repair/equipment training (for temp controls) and configuration adjustments ( 0 for freezer & 40 for refrigerator).
Great Service, parts took to long
Lou - Fairborn, OH
Nice and Friendly, but slow service, lousy diagnosis
Larry - Fairborn, OH
initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.
Jennifer - Fairborn, OH
He did fantastic! Thank you so much!😊
Patricia - Fairborn, OH
helpful, friendly. Knows how to treat seniors.
Anita - Fairborn, OH
Professional and knowledgeable
Tim - Fairborn, OH
Great service 👍
Susan - Fairborn, OH
Great service, very pleasant.
Maurio - Fairborn, OH
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed new ff fan assy and defrosted EVAP coil
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Auger motor is locked up and container jamming up; ordrng 1 241816602 (Auger) and 1 242093006 (Container) and 1 241829001 (Bar)
RANGE SAMSUNG FE710DRS/XAA "Found convection motor making loud rattling, ordered fan motor.; ordrng 1 Dg96-00110e (Motor)"
RANGE FRIGIDAIRE GLEFS77CSC "Installed new control, the overlay could not be taken off without tearing, unit checks ok, ordered overlay.; ordrng 1 316220804 (Overlay)"
WASHER KENMORE n/a "Found front hangers not attached to unit, reinstalled front hangers, customer does not have water hoses attached to fully test unit, tub hanging properly."
REFRIGERATOR SAMSUNG RF263BEAESR/AA Checked error codes; ordrng 1 DA97-12609C (Ff EVAP fan)
RANGE GE JS750EF4ES "Found element open, installed new element, unit checks ok."
RANGE FRIGIDAIRE REG533MD/0 "Found heating element open, installed new element, unit checks ok."
REFRIGERATOR FRIGIDAIRE FFSS2625TS "Found icemaker not cycling properly, installed new icemaker, unit checks ok.; used 1 241798224 (Icemaker) from stock"
RANGE GE PB970S0M2SS "Found burner not coming on with proper voltage applied, installed new burner and switch, unit checks ok."
DRYER WHIRLPOOL WED9500TW2 "100 deductible collected--Found pulley and roller seized, replaced pulley and roller, unit checks ok.; used 1 W10837240 (Bracket), and 1 W10314173 (Support) from stock"
DRYER MAYTAG MEDX655DW1 "Installed new element and fuse, unit checks ok."
WASHER MAYTAG MVWB855DC3 "Installed new user interface, calibrated unit, checks ok."
REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "Found icemaker will not cycle properly, ordered icemaker. Collected 75.00 deductible ; ordrng 1 W10251076 (Icemaker)"
DISHWASHER GE GDT655SSJ2SS Replaced control and display. Checks ok.
DRYER SAMSUNG DV48H7400EW/A2 "Dryer not heating properly, found loose connection at heating element, repaired connection, unit checks ok."
REFRIGERATOR MAYTAG MSD2669KEA00 Installed new optics and icemaker started cycling and checks ok
DRYER MAYTAG MEDX655DW1 "Found heating element grounded to casing, ordered element and thermal fuse.; ordrng 1 WP3392519 (Thermal fuse) and 1 279838 (Heating element)"
WASHER MAYTAG MVWB855DC3 "Found unit giving communication errors, ordered user interface.; rqstng P&A on 1 W11112662 (User interface)"
REFRIGERATOR MAYTAG MSD2669KEA00 Reordered optics still not working; ordrng 1 W10757851pw (Optics)
WASHER AMANA NTW4516FW3 "Found control not responding, unit stuck in drain cycle, will not reset. Ordered control.; ordrng 1 W11170317 (Control)"
REFRIGERATOR MAYTAG MSD2669KEA00 Installed optics and ice maker checks ok please send cust a receipt
MICROWAVE FRIGIDAIRE FGMV175QFA "Installed new control, switches, and latch, unit checks ok."
DRYER ESTATE TEDS840JQ0 "Found terminal block broken, found belt broken, needs new block and belt, customer does not want to repair the unit, customer refused to pay service charge."
RANGE FRIGIDAIRE LGEF3043KFP "Found terminal block melted, installed new block, unit checks ok.; used 1 5303935271 (Block) from stock"
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Installed new icemaker and cover assembly, unit checks ok."
RANGE FRIGIDAIRE GLEFS77CSC "Found control not responding with proper voltage applied, needs new main control, customer considering repair."
REFRIGERATOR SAMSUNG RF4287HARS/XAA "100 deductible collectedFound display not lighting up properly, installed new display, unit checks ok.; pckd up 1 DA97-08518D (Display)"
MICROWAVE FRIGIDAIRE FGMV175QFA "Found control assembly from DAP was not the correct part, ordered correct part.; ordrng 1 5304494845 (Control assembly)"
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Inspected the unit and found a blockage in the water line in the door. Notifying Lowes of issues found.
DRYER WHIRLPOOL WED9750WW0 "Found thermal fuse open, installed new thermal fuse, unit is working properly.; used 1 3392519 (Thermal fuse) from stock"
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 "Found water valve not closing properly, installed new valve. Unit checks ok.; pckd up 1 5304520540 (Water valve)"
DISHWASHER FRIGIDAIRE FFCD2413UB1A "Found drain hose allowing water from sink to back up into the dishwasher, put drain line in a loop above garbage disposal, found drain pump not turning properly, installed drain pump, unit checks ok.; pckd up 1 A00126401 (Drain pump)"
DISHWASHER SAMSUNG DW80K5050US/AA "Found food restricting drain cycle in drain tube, cleaned drain tube, unit checks ok."
DRYER SAMSUNG DVE45M5500Z/A3 "Installed motor assembly and switch, unit checks ok."
MICROWAVE FRIGIDAIRE FGMV175QFA "Found fuse blown, unit keeps blowing fuses, found switches not closing properly, ordered switches, fuse, and control assembly. ; ordrng 1 5304509459 (Switch) and 2 5304464099 (Switch)s and 1 5304509457 (Latch hook) and 1 5304494845 (Control assembly) and 1 5304509451 (Fuse)"
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Deductible 100 collectedFound icemaker not cycling properly, ordered icemaker and cover assembly; rqstng P&A on 1 W10873791 (Icemaker) and 1 W11212344 (Cover assembly)"
DISHWASHER FRIGIDAIRE FFCD2413UB3A "Found control and user interface not communicating properly, installed new control and UI, unit is working properly."
RANGE GE JB250DF5WW "Found infinite sparking when turning burner off, installed new switch. Unit checks ok."
MICROWAVE GE JVM7195RF1SS "Installed control, latch body, and switches, unit is working properly."