Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Fairborn, OH
Caylin - Fairborn, OH
Professional, wore mask entire time without having to be reminded/encouraged like many service professionals lately, courteous and explained what was going on well
Marti - Fairborn, OH
Very nice and professional
Paul - Fairborn, OH
Technician came and analyzed the problem from what we told him. He ordered the parts and when they came in he installed them quickly.
Nice guy, good service no haste
Jessica - Fairborn, OH
Ricardo - Fairborn, OH
To the point diagnosis
Matthew - Fairborn, OH
Theresa - Fairborn, OH
He was great! On time and very professional
Collin - Fairborn, OH
Robert - Fairborn, OH
What thrilled me was during the initial call I provided the young lady with a model and serial number plus my opinion of what failed. The tech actually showed up with that part which fixed it. I wasn’t stuck with a disassembled convection oven while he went part shopping. Yes I would hire them again.
Quick and easy service
Matthew - Fairborn, OH
MR - Fairborn, OH
Came out the day after the part came it to repair dishwasher. Good service.
He was a very nice man and very polite. The nice man fixed nothing.
Brenda - Fairborn, OH
Nice men fixed nothing fixed. The burner is not fixed and now another one is not working. The dishwasher after it was “fixed” with a dish load of dishes is still not working.
Response from Authorized Service:
I apologize you are still having an issue with your appliances. I know we have you back on our schedule so we can get the issues resolved! Please feel free to call our office during the service process if you have additional questions! 937-252-3200, ext 106. Please ask for Robbin. Thank you!!
Work done right eventually
Paul - Fairborn, OH
Missed initial diagnosis caused delay in getting the right parts then wrong parts were ordered after correct diagnosis. Tech was friendly and did the job quickly but it took a week or so longer than it needed to.
Ryan - Fairborn, OH
Service was great, thank you
Work Completed - Outstanding
Richard - Fairborn, OH
Authorized Service provides Excellent troubleshooting/parts-replacement/repair/equipment training (for temp controls) and configuration adjustments ( 0 for freezer & 40 for refrigerator).
Great Service, parts took to long
Lou - Fairborn, OH
Nice and Friendly, but slow service, lousy diagnosis
Larry - Fairborn, OH
initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.
Jennifer - Fairborn, OH
He did fantastic! Thank you so much!😊
Patricia - Fairborn, OH
helpful, friendly. Knows how to treat seniors.
Anita - Fairborn, OH
Professional and knowledgeable
Tim - Fairborn, OH
Great service 👍
Susan - Fairborn, OH
Great service, very pleasant.
Maurio - Fairborn, OH
Pamela - Fairborn, OH
The service provider was professional and pleasant. Called within 30 minutes of arriving. He clearly communicated the problem with our microwave. I have confidence in this company should I need their services in the future.
Friendly, helpful, professional
Michael - Fairborn, OH
Not just would tell my friends, but have already shared about the good service.
Tom - Fairborn, OH
Professional, polite and quick.
Patricia - Fairborn, OH
Kimberly - Fairborn, OH
I was very pleased with my repair experience. Technician gave me helpful information, was polite and answered all my concerns. Unfortunately he had a small work area but handled it like a true pro! Thank you for your quick response!
DRYER MAYTAG MED6400TB0 Upon arrival customer stated that unit makes a thumping noise and loud squeal. Squeal happens under heavy loads. Removed drum to inspect. Found thumping coming from front rollers. They were wobbling on the shaft. Squeal is from the idler pulley. It is locking up causing noise. Replaced both front rollers and idler. Ran unit to test. All ok. Unit is quiet and heats fine.
MICROWAVE GE JVM1851WF001 Unit is 17 years old in kitchen. Upon arrival customer stated that unit lost power and wouldnt come back on. Checked for proper voltage at outlet and its good. Checked fuses and both are good. Main PCB has signs of corrosion on circuit. Plugged unit back in and display and lights powered up. Ran unit to test. Unit is heating fine. Main PCB has an intermittent short. Unit needs main PCB. ; rqstng P&A on 1 WB27X10603 (PCB)
WASHER SAMSUNG WA52M8650AV/A4 Installed all provided parts and ran to test. All ok. Unit is operating as it should.
REFRIGERATOR GE CWE23SP4MDW2 Adjusted ice maker and reset and checks ok
WASHER GE GTW840CPN0DG Installed new control and detergent level sensor. Unit checks ok.
WASHER AMANA NTW4516FW3 "Customer claims unit was damaging clothes, checked and tested unit, all operations test ok."
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found ice will not dispense properly, ordered auger motor and ice container. Located in the kitchen, manufactured 2009.; rqstng P&A on 1 W11202789 (Auger motor) and 1 W11244434 (Ice container)"
REFRIGERATOR FRIGIDAIRE FFTR2021TB5 "Installed new heater and thermostat, unit checks ok."
DISHWASHER MAYTAG MDB6759AWS2 "Found door latch not closing properly, adjusted door latch. Unit checks ok."
DRYER WHIRLPOOL WED5300SQ0 "Found Dryer vent clogged increasing the drying times, advised customer to have vents cleaned out."
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Found damper not closing properly ; ordrd 1 W11317276 (Damper assy)
DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley broken, installed new pulley, unit checks ok. Amount approved by Jan Miller.; used 1 Dc93-00634a (Idler pulley) from stock"
WASHER SAMSUNG WA52M8650AV/A4 "Found control damaged, ordered control panel and display. Amount approved by Derek at Arrons. ; ordrng 1 DC97-19576q (CONTROL PANEL) and 1 dc92-01999a (CONTROL)"
RANGE LG LRE3083ST "Found relay board not sending proper voltage. Needs new relay board, customer considering repair."
DISHWASHER SAMSUNG DW80K5050US/AA "Installed control and user interface, unit checks ok."
RANGE - GAS FRIGIDAIRE LGGF3044LWA "Found wiring harness is not sending voltage to burner, ordered harness.; ordrng 1 316580614 (wiring harness)"
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Installed new water filter housing and connectors, unit checks ok."
DISHWASHER SAMSUNG DMT400RHS/XAA "Installed main control and flow sensor, unit is filling and washing properly. While washing, the unit began leaking from under the door. Found tub gasket ripped, installed new gasket. Unit was still leaking. Called Techline, they had me check dispenser and vent housing, they suggested replacing the door. Customer does not want to put more money into unit."
DRYER SAMSUNG DV330AEB/XAA "Found belt broken, installed new belt. Unit is working properly.; used 1 6602-001655 (BELT) from stock"
RANGE - GAS FRIGIDAIRE LGGF3044LWA "Right front valve will not open properly, left front burner not allowing gas to flow properly. Ordered valve and burner.; ordrng 1 316558300 (burner,9.5k) and 1 5303935233 (valve)"
DISHWASHER SAMSUNG DW80K5050US/AA "Found unit turning itself on and off randomly. Ordered user interface and main control board. Located in the kitchen, manufactured 6/2016; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (USER INTERFACE)"
DISHWASHER GE GDT695SMJ2ES Installed new drain pump. Unit is working properly.
REFRIGERATOR SAMSUNG RF267AARS/XAA Unit needs ff fan assy frozen up and leak kit ; rqstng P&A on 1 DA82-01415A (LEAK KIT ) and 1 DA97-06197N (FF FAN ASSY)
DISHWASHER SAMSUNG DMT400RHS/XAA "Found control and flow sensor not communicating properly, found debris in drain pump. Needs to have drain pump cleaned out and control and flow sensor replaced. Customer considering repair."
WASHER MAYTAG MVWB835DW "Found water valve not opening properly, installed new valve assembly. Unit checks ok.; used 1 W11165546 (WATER VALVE) from stock"
REFRIGERATOR FRIGIDAIRE LFHT1817LW3 Installed new EVAP coil filter drier and recharged unit & checks ok
DRYER SAMSUNG DV42H5200EW/A3 "Found idler pulley making loud squealing, installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 "Installed water valve, found evaporator fan was hitting the shroud, not allowing fan to cool freezer, adjusted fan bracket. Unit is working properly."
REFRIGERATOR FRIGIDAIRE LFHT1817LW3 "Found evaporator getting 10 percent frost pattern, needs an evaporator and dye filter. Ordered evaporator and dye filter. Located in the kitchen, manufactured 4/2011. Transfer repair to Kevin Montgomery if approved per Chris.; rqstng P&A on 1 5303918492 (evaporator kit) and 1 UNKNOWN (DYE FILTER)"
WASHER WHIRLPOOL WFW72HEDW0 "Installed control and water valve assembly, unit checks ok."
WASHER LG WT1701CV "Installed new gearcase and washplate, unit checks ok."
OVEN LG LRE30451SB/01 "Deductible 100 collectedFound relay on relay board melted, ordered relay board. Located in the kitchen, manufactured 2017.; rqstng P&A on 1 UNKNOWN (RELAY BOARD)"
WASHER MAYTAG MHW3505FW1 Cleared blockage in drain. Checks ok
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 Checked unit over found that the unit would not fill with water. Unit needs new water valve; ordrng 1 5304520540 (WATER VALVE)
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Called techline-Eric-sealed system leak no visible file #83987750
RANGE SAMSUNG NE595R0ABSR/AA "Found display distorted, ordered new display board. Located in the kitchen, manufactured 11/2012.; rqstng P&A on 1 de92-03045f (CONTROL)"
DISHWASHER KENMORE 665.1577799 "Found suds building up inside unit and leaking out. Explained to the customer again that she needs to not allow dishwashing liquid from the sink into the dishwasher. Called AHS, talked to Anne, explained to her that this was the third trip out for this issue, which is not a malfunction of the unit. Was told to ask for a different vendor to go out if the customer calls again. They are paying the trip charge for today of 106.75Authorization 106AETL"
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 "Found evaporator only partially cooling, will transfer repair to checks for leak to Kevin Montgomery per Chris.; saved tckt"
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 Replaced icemaker. Checks ok; rqstng P&A on 1 5304520536(TS) (ICEMAKER)
RESIDENTIAL REFR WHIRLPOOL KRFC704FPS00 "Found ff door gasket not sealing properly, ordered door gasket. Located in the kitchen, manufactured 10/2017.; rqstng P&A on 1 W10917313 (gasket-dor)"