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for Fairborn, OH
Ricardo - Fairborn, OH
To the point diagnosis
Matthew - Fairborn, OH
Theresa - Fairborn, OH
He was great! On time and very professional
Collin - Fairborn, OH
Robert - Fairborn, OH
What thrilled me was during the initial call I provided the young lady with a model and serial number plus my opinion of what failed. The tech actually showed up with that part which fixed it. I wasn’t stuck with a disassembled convection oven while he went part shopping. Yes I would hire them again.
Quick and easy service
Matthew - Fairborn, OH
MR - Fairborn, OH
Came out the day after the part came it to repair dishwasher. Good service.
He was a very nice man and very polite. The nice man fixed nothing.
Brenda - Fairborn, OH
Nice men fixed nothing fixed. The burner is not fixed and now another one is not working. The dishwasher after it was “fixed” with a dish load of dishes is still not working.
Response from Authorized Service:
I apologize you are still having an issue with your appliances. I know we have you back on our schedule so we can get the issues resolved! Please feel free to call our office during the service process if you have additional questions! 937-252-3200, ext 106. Please ask for Robbin. Thank you!!
Work done right eventually
Paul - Fairborn, OH
Missed initial diagnosis caused delay in getting the right parts then wrong parts were ordered after correct diagnosis. Tech was friendly and did the job quickly but it took a week or so longer than it needed to.
Ryan - Fairborn, OH
Service was great, thank you
Work Completed - Outstanding
Richard - Fairborn, OH
Authorized Service provides Excellent troubleshooting/parts-replacement/repair/equipment training (for temp controls) and configuration adjustments ( 0 for freezer & 40 for refrigerator).
Great Service, parts took to long
Lou - Fairborn, OH
Nice and Friendly, but slow service, lousy diagnosis
Larry - Fairborn, OH
initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.
Jennifer - Fairborn, OH
He did fantastic! Thank you so much!😊
Patricia - Fairborn, OH
helpful, friendly. Knows how to treat seniors.
Anita - Fairborn, OH
Professional and knowledgeable
Tim - Fairborn, OH
Great service 👍
Susan - Fairborn, OH
Great service, very pleasant.
Maurio - Fairborn, OH
Pamela - Fairborn, OH
The service provider was professional and pleasant. Called within 30 minutes of arriving. He clearly communicated the problem with our microwave. I have confidence in this company should I need their services in the future.
Friendly, helpful, professional
Michael - Fairborn, OH
Not just would tell my friends, but have already shared about the good service.
Tom - Fairborn, OH
Professional, polite and quick.
Patricia - Fairborn, OH
Kimberly - Fairborn, OH
I was very pleased with my repair experience. Technician gave me helpful information, was polite and answered all my concerns. Unfortunately he had a small work area but handled it like a true pro! Thank you for your quick response!
Great service and knowledgeable technician
Paul - Fairborn, OH
Came and took care of the problems
Mary - Fairborn, OH
Jeff - Fairborn, OH
The tech was great
Sean - Fairborn, OH
A+ team and work
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed new leak kit cleared out defrost drain and checked OK; used 1 DA82-01415A (LEAK KIT) from stock
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found user interface not cycling defrost on properly. Ordered user interface. Located in the kitchen, manufactured 7/2015.; ordrng 1 W11082783 (cntrl-elec)"
WASHER MAYTAG MVWX655DW1 "Found pulley guard rubbing the pulley, causing noise during the cycle. Adjusted pulley. Unit is working properly. Located in the laundry room. Manufactured 10/2017"
WASHER SAMSUNG WF210ANW/XAA "Found drain clogged, not allowing water to drain out. Cleaned drain out. Unit checks ok. Called Joshua, was authorized for 176.08."
DRYER HAIER RDE350AW Checked unit over found that the heater shorted out. No repair per parts available.
DRYER MAYTAG MED6630HC1 Checked unit over found that the door sticker needed adjusted to stay closed tight. Adjusted door strike. Checks ok
DISHWASHER FRIGIDAIRE FFBD2406NW7B Installed drain loop. Checks ok
REFRIGERATOR SAMSUNG RF4267HARS Cleared drain and ice build up around fan. Checks ok
UPRIGHT / CHEST FRIGIDAIRE FFU20FC4CW0 Didnt find any wrong at this time
FREEZER MIDEA WHS-507FWEW1 Installed new handle
REFRIGERATOR GE GSE25HMHBHES Adjusted the fill tube to the icemaker and checks ok
COOKTOP GE MODEL MISSING/ WORN Checked unit over found one bad burner and a bad switch. Model was worn out and not readable. No repair possible due to missing tag
WASHER WHIRLPOOL WTW5000DW1 Unit had error code for no long fill. But that is the only error code that was displaying. Replaced control and tested. Ok
REFRIGERATOR FRIGIDAIRE FRT21HS6JK0 Unit will need new compressor & EVAP coil not economical to repair
DRYER SAMSUNG DV45K6500EV/A3 Checked unit over found that unit needs new motor and blower wheel due to bent blower wheel. Send estimate to Jake.
DISHWASHER FRIGIDAIRE FFCD2413UB1A Called homebuyers needs a plumber.
WASHER WHIRLPOOL WTW8500DC0 "Checked unit over found that the touchpad was not responding and you had to touch the start button 1 million times in order to get it to start. When the unit did start it sounded like a airplane taking off. Unit needs transmission enter tub and display. Additional labor for gear case please; rqstng P&A on 1 W10811956 (GEAR CASE) and 1 W10811960 (BASKET) and 1 W11025585 (DISPLAY), states that autho needed"
WASHER WHIRLPOOL WTW5000DW1 Reprogrammed and recalibrated unit. Checks ok
WASHER MAYTAG SAV205DAWW Reassembled washer and fixed belt. Checks ok
COOKTOP AMANA AKH30 "Checked unit over found that the unit needs a new right rear switch and halogen burner. Burner on parts list is not correct. W10823710 is not the correct burner... unit 25 years old in the kitchen.need to find correct burner and switch pictures attached.; rqstng P&A on 1 C2740701(NLA) (switch), states that autho needed"
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Cust declined estimate
REFRIGERATOR FRIGIDAIRE LGHX2636TF5 Found solenoid leaking replaced water valve and checks ok; used 1 242252702 (WATER VALVE) from stock
COOKTOP BOSCH NEM3664UC Replaced broken switch provided by customer. Checks ok
REFRIGERATOR GE GSE25HMHBHES Adjusted fan and cleared out ice from fan motor
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Fill tube is frozen need to replace fill tube
REFRIGERATOR WHIRLPOOL KSRS25FGBL02 Relay on compressor is burnt up replaced relay and checks ok; used 1 8201786 (RELAY) from stock
WASHER KENMORE 110.450894 "Checked unit over found that the outer rear tub was leaking behind center hose. Not worth repairing due to cost and parts availability.; rqstng P&A on 1 8182247 (basket) and 1 W10772607 (tub-outer) and 1 W10772618(NLA) (tub-outer), states that autho needed"
DRYER GE GTD75ECPL0DG Disassembled unit and found metal housing bent and rubbing blower wheel. Fixed front bearings. Checks ok.
COOKTOP BOSCH NEM3664UC Checked unit over found broken switch. Second time it’s broke checking with Bosch for coverage. Parts are NLA per Shari.
WASHER KENMORE 110.450894 Replaced door boot checks ok.
RANGE WHIRLPOOL WFG525S0HZ0 Adjusted burners. Checks ok
RANGE GE JGB630REF1SS Talked with Gary @Ge tech line case #03536025. Nothing more we can do they said that it was the impurities in the gas and mixture of air and the way it was burning.
REFRIGERATOR KENMORE 596.765726 Unit is not economical to repair unit sealed systems leak please mail customer a receipt
RANGE GE JGB630REF1SS Adjusted all four burners on top so the flames would burner lower. Checks ok. Adjusted as far down as possible no more adjustment possible. Checks ok
DISHWASHER GE GLD5860L00SS "Found unit working properly, called American Home Shield, talked to Erin, informed them that this is the second recall on the unit with nothing wrong. They said if the customer calls again they will send someone for a second opinion."
REFRIGERATOR KENMORE 253.516941 Kitchen 18 yrs unit has a leak- ordered new dye dryer to be installed -isn’t economical for 18 yr old unit ; rqstng P&A on 1 5303918358 (filter-drier w dye)
REFRIGERATOR SAMSUNG RF263BEAESG/AA Replaced icemaker. Checks ok ; used 1 DA97-15217B (ICE MAKER) from stock
WASHER LG WM4270HWA/01 "Installed new control, unit is working properly."
WASHER SAMSUNG WA40J3000AW/AA "100 deductible collected-Found motor windings not within ohm value, main control not cycling properly. TMR sensor is open. Ordered sensor, control, and motor. Located in the laundry room. Manufactured 6/2017; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (MOTOR) and 1 UNKNOWN (TMR SENSOR)"
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found icemaker room frozen, installed new icemaker kit. Unit checks ok."