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Local Reviews
for Fairborn, OH

Authorized Service Rated 4.6 out of 5 stars based on 36 customer reviews

Map of Fairborn, OH

Good service




Review of Authorized Service

Professional, wore mask entire time without having to be reminded/encouraged like many service professionals lately, courteous and explained what was going on well


Map of Fairborn, OH

Good service




Review of Authorized Service

Very nice and professional


Map of Fairborn, OH

Great service




Review of Authorized Service

Technician came and analyzed the problem from what we told him. He ordered the parts and when they came in he installed them quickly.


Map of Fairborn, OH

Nice guy, good service no haste




Review of Authorized Service


Map of Fairborn, OH

Great service!




Review of Authorized Service


Map of Fairborn, OH

To the point diagnosis




Review of Authorized Service


Map of Fairborn, OH

Great




Review of Authorized Service

He was great! On time and very professional


Map of Fairborn, OH

Great service




Review of Authorized Service


Map of Fairborn, OH

VERY pleased




Review of Authorized Service

What thrilled me was during the initial call I provided the young lady with a model and serial number plus my opinion of what failed. The tech actually showed up with that part which fixed it. I wasn’t stuck with a disassembled convection oven while he went part shopping. Yes I would hire them again.


Map of Fairborn, OH

Quick and easy service




Review of Authorized Service


Good Service




Review of Authorized Service

Came out the day after the part came it to repair dishwasher. Good service.


He was a very nice man and very polite. The nice man fixed nothing.




Review of Authorized Service

Nice men fixed nothing fixed. The burner is not fixed and now another one is not working. The dishwasher after it was “fixed” with a dish load of dishes is still not working.


Response from Authorized Service:

I apologize you are still having an issue with your appliances. I know we have you back on our schedule so we can get the issues resolved! Please feel free to call our office during the service process if you have additional questions! 937-252-3200, ext 106. Please ask for Robbin. Thank you!!


Work done right eventually




Review of Authorized Service

Missed initial diagnosis caused delay in getting the right parts then wrong parts were ordered after correct diagnosis. Tech was friendly and did the job quickly but it took a week or so longer than it needed to.


Great service




Review of Authorized Service

Service was great, thank you


Work Completed - Outstanding




Review of Authorized Service

Authorized Service provides Excellent troubleshooting/parts-replacement/repair/equipment training (for temp controls) and configuration adjustments ( 0 for freezer & 40 for refrigerator).


Great Service, parts took to long




Review of Authorized Service


Nice and Friendly, but slow service, lousy diagnosis




Review of Authorized Service

initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.


Great




Review of Authorized Service

He did fantastic! Thank you so much!😊


very professional.




Review of Authorized Service

helpful, friendly. Knows how to treat seniors.


Great service




Review of Authorized Service

Professional and knowledgeable


Tim




Review of Authorized Service

Great service 👍


Sue




Review of Authorized Service

Great service, very pleasant.


2355 Gardner




Review of Authorized Service


PKB




Review of Authorized Service

The service provider was professional and pleasant. Called within 30 minutes of arriving. He clearly communicated the problem with our microwave. I have confidence in this company should I need their services in the future.


Friendly, helpful, professional




Review of Authorized Service

Not just would tell my friends, but have already shared about the good service.


Great Service




Review of Authorized Service


Professional, polite and quick.




Review of Authorized Service


Patricia




Review of Authorized Service

I was very pleased with my repair experience. Technician gave me helpful information, was polite and answered all my concerns. Unfortunately he had a small work area but handled it like a true pro! Thank you for your quick response!


Shawn H.

Shawn H.

DRYER MAYTAG MED6400TB0 Upon arrival customer stated that unit makes a thumping noise and loud squeal. Squeal happens under heavy loads. Removed drum to inspect. Found thumping coming from front rollers. They were wobbling on the shaft. Squeal is from the idler pulley. It is locking up causing noise. Replaced both front rollers and idler. Ran unit to test. All ok. Unit is quiet and heats fine.

Near Bishea Ct, Fairborn, OH 45324
Shawn H.

Shawn H.

MICROWAVE GE JVM1851WF001 Unit is 17 years old in kitchen. Upon arrival customer stated that unit lost power and wouldnt come back on. Checked for proper voltage at outlet and its good. Checked fuses and both are good. Main PCB has signs of corrosion on circuit. Plugged unit back in and display and lights powered up. Ran unit to test. Unit is heating fine. Main PCB has an intermittent short. Unit needs main PCB. ; rqstng P&A on 1 WB27X10603 (PCB)

Near Keturah Dr, Fairborn, OH 45324
Shawn H.

Shawn H.

WASHER SAMSUNG WA52M8650AV/A4 Installed all provided parts and ran to test. All ok. Unit is operating as it should.

Near Cozad Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR GE CWE23SP4MDW2 Adjusted ice maker and reset and checks ok

Near Southlawn Dr, Fairborn, OH 45324
Brad A.

Brad A.

WASHER GE GTW840CPN0DG Installed new control and detergent level sensor. Unit checks ok.

Near Vanderlyn Ct, Fairborn, OH 45324
Brad A.

Brad A.

WASHER AMANA NTW4516FW3 "Customer claims unit was damaging clothes, checked and tested unit, all operations test ok."

Near Forest St, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found ice will not dispense properly, ordered auger motor and ice container. Located in the kitchen, manufactured 2009.; rqstng P&A on 1 W11202789 (Auger motor) and 1 W11244434 (Ice container)"

Near Fairway Dr, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFTR2021TB5 "Installed new heater and thermostat, unit checks ok."

Near Ironwood Dr, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER MAYTAG MDB6759AWS2 "Found door latch not closing properly, adjusted door latch. Unit checks ok."

Near Cedarwood Rd, Fairborn, OH 45324
Brad A.

Brad A.

DRYER WHIRLPOOL WED5300SQ0 "Found Dryer vent clogged increasing the drying times, advised customer to have vents cleaned out."

Near Virginia Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Found damper not closing properly ; ordrd 1 W11317276 (Damper assy)

Near W Dayton Dr, Fairborn, OH 45324
Brad A.

Brad A.

DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley broken, installed new pulley, unit checks ok. Amount approved by Jan Miller.; used 1 Dc93-00634a (Idler pulley) from stock"

Near Shade Dr, Fairborn, OH 45324
Brad A.

Brad A.

WASHER SAMSUNG WA52M8650AV/A4 "Found control damaged, ordered control panel and display. Amount approved by Derek at Arrons. ; ordrng 1 DC97-19576q (CONTROL PANEL) and 1 dc92-01999a (CONTROL)"

Near Cozad Dr, Fairborn, OH 45324
Brad A.

Brad A.

RANGE LG LRE3083ST "Found relay board not sending proper voltage. Needs new relay board, customer considering repair."

Near Sentry Ln, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80K5050US/AA "Installed control and user interface, unit checks ok."

Near Hahn Ave, Fairborn, OH 45324
Brad A.

Brad A.

RANGE - GAS FRIGIDAIRE LGGF3044LWA "Found wiring harness is not sending voltage to burner, ordered harness.; ordrng 1 316580614 (wiring harness)"

Near Forest St, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Installed new water filter housing and connectors, unit checks ok."

Near Whitetail Dr, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER SAMSUNG DMT400RHS/XAA "Installed main control and flow sensor, unit is filling and washing properly. While washing, the unit began leaking from under the door. Found tub gasket ripped, installed new gasket. Unit was still leaking. Called Techline, they had me check dispenser and vent housing, they suggested replacing the door. Customer does not want to put more money into unit."

Near N Maple Ave, Fairborn, OH 45324
Brad A.

Brad A.

DRYER SAMSUNG DV330AEB/XAA "Found belt broken, installed new belt. Unit is working properly.; used 1 6602-001655 (BELT) from stock"

Near State St, Fairborn, OH 45324
Brad A.

Brad A.

RANGE - GAS FRIGIDAIRE LGGF3044LWA "Right front valve will not open properly, left front burner not allowing gas to flow properly. Ordered valve and burner.; ordrng 1 316558300 (burner,9.5k) and 1 5303935233 (valve)"

Near Forest St, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80K5050US/AA "Found unit turning itself on and off randomly. Ordered user interface and main control board. Located in the kitchen, manufactured 6/2016; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (USER INTERFACE)"

Near Hahn Ave, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER GE GDT695SMJ2ES Installed new drain pump. Unit is working properly.

Near Hillcrest Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF267AARS/XAA Unit needs ff fan assy frozen up and leak kit ; rqstng P&A on 1 DA82-01415A (LEAK KIT ) and 1 DA97-06197N (FF FAN ASSY)

Near Deercreek Dr, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER SAMSUNG DMT400RHS/XAA "Found control and flow sensor not communicating properly, found debris in drain pump. Needs to have drain pump cleaned out and control and flow sensor replaced. Customer considering repair."

Near N Maple Ave, Fairborn, OH 45324
Brad A.

Brad A.

WASHER MAYTAG MVWB835DW "Found water valve not opening properly, installed new valve assembly. Unit checks ok.; used 1 W11165546 (WATER VALVE) from stock"

Near Snider Rd, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHT1817LW3 Installed new EVAP coil filter drier and recharged unit & checks ok

Near Westport Dr, Fairborn, OH 45324
Brad A.

Brad A.

DRYER SAMSUNG DV42H5200EW/A3 "Found idler pulley making loud squealing, installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Sharon Dr, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFHI1835VS0 "Installed water valve, found evaporator fan was hitting the shroud, not allowing fan to cool freezer, adjusted fan bracket. Unit is working properly."

Near Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE LFHT1817LW3 "Found evaporator getting 10 percent frost pattern, needs an evaporator and dye filter. Ordered evaporator and dye filter. Located in the kitchen, manufactured 4/2011. Transfer repair to Kevin Montgomery if approved per Chris.; rqstng P&A on 1 5303918492 (evaporator kit) and 1 UNKNOWN (DYE FILTER)"

Near Westport Dr, Fairborn, OH 45324
Brad A.

Brad A.

WASHER WHIRLPOOL WFW72HEDW0 "Installed control and water valve assembly, unit checks ok."

Near Glendale Dr, Fairborn, OH 45324
Brad A.

Brad A.

WASHER LG WT1701CV "Installed new gearcase and washplate, unit checks ok."

Near Zimmerman Rd, Fairborn, OH 45324
Brad A.

Brad A.

OVEN LG LRE30451SB/01 "Deductible 100 collectedFound relay on relay board melted, ordered relay board. Located in the kitchen, manufactured 2017.; rqstng P&A on 1 UNKNOWN (RELAY BOARD)"

Near Quail Run Rd, Fairborn, OH 45324
Tim  R.

Tim R.

WASHER MAYTAG MHW3505FW1 Cleared blockage in drain. Checks ok

Near Quail Run Rd, Fairborn, OH 45324
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFHI1835VS0 Checked unit over found that the unit would not fill with water. Unit needs new water valve; ordrng 1 5304520540 (WATER VALVE)

Near Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Called techline-Eric-sealed system leak no visible file #83987750

Near Autumn Creek Dr, Fairborn, OH 45324
Brad A.

Brad A.

RANGE SAMSUNG NE595R0ABSR/AA "Found display distorted, ordered new display board. Located in the kitchen, manufactured 11/2012.; rqstng P&A on 1 de92-03045f (CONTROL)"

Near E Xenia Dr, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER KENMORE 665.1577799 "Found suds building up inside unit and leaking out. Explained to the customer again that she needs to not allow dishwashing liquid from the sink into the dishwasher. Called AHS, talked to Anne, explained to her that this was the third trip out for this issue, which is not a malfunction of the unit. Was told to ask for a different vendor to go out if the customer calls again. They are paying the trip charge for today of 106.75Authorization 106AETL"

Near Ortego Dr, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFHD2250TS3 "Found evaporator only partially cooling, will transfer repair to checks for leak to Kevin Montgomery per Chris.; saved tckt"

Near Autumn Creek Dr, Fairborn, OH 45324
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFHI1835VS0 Replaced icemaker. Checks ok; rqstng P&A on 1 5304520536(TS) (ICEMAKER)

Near Fairborn, OH 45324
Brad A.

Brad A.

RESIDENTIAL REFR WHIRLPOOL KRFC704FPS00 "Found ff door gasket not sealing properly, ordered door gasket. Located in the kitchen, manufactured 10/2017.; rqstng P&A on 1 W10917313 (gasket-dor)"

Near Kings Ridge Cir, Fairborn, OH 45324