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for Fairborn, OH
Great Service, parts took to long
Lou - Fairborn, OH
Nice and Friendly, but slow service, lousy diagnosis
Larry - Fairborn, OH
initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.
Jennifer - Fairborn, OH
He did fantastic! Thank you so much!😊
Patricia - Fairborn, OH
helpful, friendly. Knows how to treat seniors.
Anita - Fairborn, OH
Professional and knowledgeable
Tim - Fairborn, OH
Great service 👍
Susan - Fairborn, OH
Great service, very pleasant.
Maurio - Fairborn, OH
Pamela - Fairborn, OH
The service provider was professional and pleasant. Called within 30 minutes of arriving. He clearly communicated the problem with our microwave. I have confidence in this company should I need their services in the future.
Friendly, helpful, professional
Michael - Fairborn, OH
Not just would tell my friends, but have already shared about the good service.
Tom - Fairborn, OH
Professional, polite and quick.
Patricia - Fairborn, OH
Kimberly - Fairborn, OH
I was very pleased with my repair experience. Technician gave me helpful information, was polite and answered all my concerns. Unfortunately he had a small work area but handled it like a true pro! Thank you for your quick response!
Great service and knowledgeable technician
Paul - Fairborn, OH
Came and took care of the problems
Mary - Fairborn, OH
Jeff - Fairborn, OH
The tech was great
Sean - Fairborn, OH
A+ team and work
Tina - Fairborn, OH
Jennifer - Fairborn, OH
Never takes long to get an appointment and Shawn is the best!
Delp - Fairborn, OH
Great service and very friendly courteous staff.
Not a good experience
Dustin - Fairborn, OH
Had a issue with the first tech scratched my refrigerator and broke the bezel around the water dispenser. The second tech came out and still had an issue with the ice dispenser not working. They did fix the issue and gave me the parts free. The level of professionalism was lacking but I am greatful they resolved the problems caused by the other tech.
REFRIGERATOR SAMSUNG RS25H5111WW/AA Installed IMk and ran thru a cycle and checks ok
DISHWASHER LG LDT5678ST "Found drain hose damaged, customer wants to replace. Ordered new drain hose. Work order was changed from LG warranty to COD.; ordrng 1 AEM74333101 (DRAIN HOSE)"
WASHER GE GTW460ASJ4WW "Found lid will not lock properly, Found cycle will not finish, ordered lid lock and main control. Located in the laundry room, manufactured 5/2016; rqstng P&A on 1 WH01X27954 (lid lock quick relea) and 1 WH22X29556 (CONTROL)"
WASHER MAYTAG MAV8557AWW "Installed new belt, unit checks ok."
REFRIGERATOR SAMSUNG RS25H5111WW/AA IMk not advancing properly; rqstng P&A on 1 DA97-14253A (IMK)
DRYER WHIRLPOOL WED95HEDW0 "Found bracket and roller making loud noise, installed new bracket and roller kit, unit checks ok.; used 1 W10314173 (ROLLER KIT), and 1 W10837240 (BRACKET) from stock"
REFRIGERATOR FRIGIDAIRE FFHS2311LWQA "Found icemaker not cycling properly, valve not opening, installed new ice maker and water valve, unit checks ok.; used 1 241798231 ("
REFRIGERATOR AMANA TFX22KRCBAA "Installed new recess arm and flap, unit is getting hung up when flap tries to close. Door needs to be replaced. Customer does not want to replace the door."
WASHER MAYTAG MAV8557AWW "Found belt slipping, ordered new belt.; ordrng 1 WP22003483 (belt)"
WASHER SAMSUNG WF45K6500AV/A2 "Found unit working properly, checks ok."
DISHWASHER WHIRLPOOL MDB6650AWB "Found control will not send voltage to water valve, ordered new control, located in the kitchen, manufactured 2002; rqstng P&A on 1 WP99002828 (cntrl-elec)"
OVEN TAPPAN 31-2239-00-03 "Found thermostat not holding proper temperatures, needs a new thermostat. Parts needed are no longer available. Informed Phil of the unit."
DISHWASHER FRIGIDAIRE FBD2400KW10B "Installed gaskets, unit still leaking, found tub will not seal properly, needs new tub, spray arm, gasket. Located in the kitchen, manufactured 4/2017.; rqstng P&A on 1 154246801 (gasket,sump) and 1 5304488410 (tub assy) and 1 5304518927 (LOWER SPRAY ARM), states that autho needed"
WASHER WHIRLPOOL WTW8040DW4 Washer making a loud squealing sound coming from the gearcase replaced gear case unit is operating OKPrq 1846047. Lori ; used 1 W10811956 (GEAR CASE) from stock
REFRIGERATOR WHIRLPOOL W4TXNWFWQ02 "Installed new defrost timer, unit checks ok."
REFRIGERATOR AMANA TFX22KRCBAA "Found recess arm not closing properly, ordered crank arm.; ordrng 1 WR17X3089 (crank dr rec)"
DISHWASHER FRIGIDAIRE FBD2400KW10B "Found unit leaking due to tub and door gasket, ordered new gaskets.; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)"
WASHER MAYTAG MVWC465HW2 "Customer was not selecting proper cycle, instructed customer, unit is working properly. Called and informed chuck at Rent a center."
REFRIGERATOR GE TFX22KRCBAA "Found flap not sealing, ordered new flap.; ordrng 1 WR17X11653 (door recess asm)"
REFRIGERATOR WHIRLPOOL W4TXNWFWQ02 "Found timer not advancing properly, ordered new timer.; ordrng 1 W10822278 (timer-def)"
DRYER SAMSUNG DV448AEP/XAA "Found idler pulley making loud noise, installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
DRYER MAYTAG MDE4000AYW "Found motor grounding to unit, causing breaker to trip, found rollers worn out. Unit needs motor, and rollers. Customer considering repair."
WASHER MAYTAG MVWX655DW1 "Found lid lock connection loose, not making contact, repaired connection. Unit is locking properly. Checks ok."
DISHWASHER LG LDT5678ST "Found drain pump not turning with proper voltage applied. Installed new pump, unit checks ok.; ordrng 1 UNKNOWN (DRAIN PUMP (DN))"
WASHER MAYTAG MVWC555DW0 "Found agitator loose, tightened securely, unit checks ok."
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Installed new dye dryer and recharged unit
DISHWASHER KITCHEN AID KUDS01IJAL0 "Found control not sending proper voltage to fill valve, ordered control and valve. Located in the kitchen, manufactured 2012; rqstng P&A on 1 8528172 (control,electronic) and 1 WP8531669 (valve-inlt)"
MICROWAVE KITCHEN AID KMHC319ESS-2 "Installed new micro switches and interlock, unit checks ok."
RANGE - ELECTRIC GE JB700DN2BB "Found loose connection on burner, repaired connection. Unit checks ok."
MICROWAVE KITCHEN AID KMHC319ESS-2 "Found micro switches not closing properly, ordered 3 switches and holders.; rqstng P&A on 1 W10156813 (interlock) and 1 W10211974/PW (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock), states that autho needed"
WASHER FRIGIDAIRE ATF6000ES1 "Found door lock not closing properly, installed new lock, unit checks ok."
DISHWASHER WHIRLPOOL WDT910SAYM1 "Installed new drain pump, control, and user interface, unit is working properly."
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Called Lowes, talked to Michael , informed them that the unit is not repairable due to customer damaging unit."
DISHWASHER FRIGIDAIRE FFBD2406NW9B "Installed new door latch, unit checks ok."
DRYER SAMSUNG DV42H5000EW "Found idler pulley squealing, Installed new pulley, checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
DISHWASHER MAYTAG MDB8969SDM0 "Found water valve connection loose, repaired connection, unit checks ok."
RANGE LG LRE3061ST/00 "Installed new console, user interface, and main board. Unit is working properly."
WASHER MAYTAG MVWC555DW0 "Found hub worn out, installed new hub, unit checks ok.; used 1 W10528947 (DRIVE HUB ASSY) from stock"
DRYER SAMSUNG DVE50M7450W/A3 "Unit was not heating properly, found loose connection at heating element, repaired connection. Secured connection, unit checks ok."
RANGE LG LRE3061ST/00 "Found display not responding, ordered user interface and main control.; ordrng 1 UNKNOWN (USER INTERFACE/ DISPLAY) and 1 UNKNOWN (MAIN BOARD)"