"Inspected the unit and found several things wrong with the washer. Found that the gearcase and drive motor are both leaking and starting to grind. The agitator is no longer working, along with the shocks for the tub are worn out and causing the tub to hit the floor when full of water. This would not be a recommended repair."

"Inspected the unit and found the unit not heating. Found a broken wire going to the heating element, fixed the wire and ran a test cycle. All check good"

Inspected the unit and found the heating element not heating. Replaced heating element and ran a test cycle. All check good. Advised the customer to have their vent line cleaned appeared to be plugged up. ; used 1 DC97-14486A (7C]) from stock

"Inspected the unit and ran a diagnostic cycle. The diagnostic cycle passed the test, recalibrated the unit and checked for balancing issues. Found no issues, all checks good."

"Inspected the unit and found the control lock on and not coming off. Also, the bottom door will not come unlocked. The display and control board also not responding to each other. Found no MD/SN number ; saved tckt"