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Local Reviews
for Franklin, OH

Authorized Service Rated 5.0 out of 5 stars based on 19 customer reviews

Map of Franklin, OH

Awesome service




Review of Authorized Service

On time, very knowledgeable and professional


Map of Franklin, OH

Great Service




Review of Authorized Service

Steve is very personable, friendly and funny! He is professional too.


Map of Franklin, OH

Owner




Review of Authorized Service


Map of Franklin, OH

Washer repair




Review of Authorized Service


Map of Franklin, OH

Great Service. Arrived on time as per appointment




Review of Authorized Service


Map of Franklin, OH

Great Service




Review of Authorized Service

I have been using Authorized Service for many years. Steve (who services my area) is Awesome!! He is knowledgeable, fast, professional & very nice!! When I called for my dish washer I was hoping Steve still worked there. I was Very Happy when I was told he would be the one to come to my home!! I have recommended Authorized Service to my friends & family!!


Map of Franklin, OH

David




Review of Authorized Service

Was excellent and quick


Map of Franklin, OH

Quick and efficient service




Review of Authorized Service

Technician was skilled, knowledgeable, efficient. Had to order part, which came in quickly and repair completed. Very satisfied.


Map of Franklin, OH

Nice guy, good work




Review of Authorized Service


Map of Franklin, OH

I now have ice when needed




Review of Authorized Service


Fast and Professional




Review of Authorized Service

Steve was great. The part was in his truck and he had our washer up and running in a half hour.


Great Customer Service




Review of Authorized Service

The Tech was very friendly and professional.


Gary




Review of Authorized Service


Very professional, polite and great work




Review of Authorized Service

Steve was very professional and area cleaned up and did a great job


Prompt service, friendly employees.




Review of Authorized Service

Steve was very knowledgeable and helpful in solving our ice maker and drawer problem


Service Tech a five star also.




Review of Authorized Service


Very friendly and knowledgable




Review of Authorized Service

On-time, quick to replace part, friendly


Fast




Review of Authorized Service

Very fast and excellent service!!!!


Awesome technician




Review of Authorized Service

Under warranty so price is free but the service technician was extremely nice, even simply thinking of my kid who was present and gave him some bubble wrapping that the part was wrapped with for entertainment. Above and beyond.


Steve G.

Steve G.

WASHER MAYTAG MVWB855DC3 Unit is not locking; ordrd 1 W10861642 (latch)

Near Shaker Rd, Franklin, OH 45005
Steve G.

Steve G.

RESIDENTIAL REFR SAMSUNG RF28N9780SR/AA 06 "Top hinge cover is bent. Possibly happened when the customer moved in and the movers removed the doors. ; rqstng P&A on 1 DA97-12573A (LEFT TOP DOOR HINGE), ordrng 1 DA97-12573A (TOP COVER )"

Near Spencer Way, Franklin, OH 45005
Tim  R.

Tim R.

DRYER - ELECTRIC MAYTAG MEDC215EW1 "Replaced rollers and belt checks ok; used 1 341241 (BELT), and 3 W10314171 ([Alt for W10314173) from stock"

Near Forest Ave, Franklin, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Error codes 22-25-40 cust declined est

Near Moore Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWX655DW1 No repair.

Near Helton Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWX655DW1 Inspected unit and found air cuts for over sides. Recalibrated the unit and ran a test cycle with no issues. The customers using non-HE detergent. I advised the customer to run an affresh tablet through a cycle and only use HE detergent. All checks OK.

Near E 2nd St, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WF42H5000AW/A2 01 Found unit not draining out. unit was stacked. removed tub to drain line hose remove debris did show customer cycled unit test OK

Near Harriet Ave, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER LG LDS5540ST installed new drain hose assy. Cycled

Near Shawnee Ct, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWCC4153W0 Unit is not washing and skipping Customer needs a tub job.

Near Gayle Dr, Franklin, OH 45005
Steve G.

Steve G.

MICROWAVE HOTPOINT RVM1625SJ01 Installed new door frame that’s OK

Near Evergreen Ct, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWB835DW0 Unit is leaking. Found it is leaking the Y connection. Leaking is not from the unit.

Near Shawnee Ct, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER LG LDS5540ST Unit is leaking under the sink. Found leak coming from a pin hole in the drain line.. ; ordrd 1 AEM69493807 (DRAIN HOSE )

Near Shawnee Ct, Franklin, OH 45005
Tim  R.

Tim R.

WASHER GENERAL ELECTRIC GTW720BSN0WS Nut came loose on bottom. Reattached nut. Checks ok

Near William Francis Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFFH17F2QWA Leaking on the floor. Found defrost drain was frozen. Thawed out check ok

Near Mentz Rd, Franklin, OH 45005
Steve G.

Steve G.

WASHER HOTPOINT HTW200ASK0WW Unit just drains... install new main board cycled unit test OK

Near Minnick St, Franklin, OH 45005
Steve G.

Steve G.

DRYER BOSCH WTVC3300US/10 Unit is not heating. Found the fuse was tripped. Reset the fuse cycled. Test ok. Did advise the customer to clean or rerun the house vent.

Near S Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA 12 Unit is not making ice.; rqstng P&A on 1 1111 (ICE CONTAINER ) and 1 DA81-05595A (SEALANT ) and 1 DA82-02673A (ICE MAKER KIT)

Near Dominic Ct, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FDB635RBB0 Install new timer cycle unit test OK then advise customer again that he hast to get his drain lines cleaned out or dirty water will siphon back into dishwasher

Near Stable Ct, Franklin, OH 45005
Steve G.

Steve G.

WASHER WHIRLPOOL WTW5000DW1 "Unit is not cycling , unit needs a main board. Install new main board calibrated unit cycle test OK"

Near Hendrickson Rd, Franklin, OH 45005
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Reattached ice arm. Checks ok

Near OH-741, Franklin, OH 45005
Steve G.

Steve G.

DRYER GE GUD27ESSMWW "Installed new timer, and thermostat. Repaired broken wire to heater. Cycled."

Near Berwick Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TE8 Unit is not making any ice. Installed new ice maker. ; used 1 243297609 (ICE MAKER) from stock

Near Argile Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Installed new damper door assy. Cycle ; used 1 242303001 (DAMPER) from stock

Near Hamilton-Middletown Rd, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80J7550UG/AA 01 "Last time out unit was working fine and could not get the unit to act up. Tech and customer did agree on customer running the dishwasher for a week and see if it started to act up., Tech made contact with customer and she states that the unit has been working fine."

Near Green Knoll Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDBSG/AA Unit not making ice. ; rqstng P&A on 1 DA82-02704A (ICE MAKER KIT)

Near Evergreen Ct, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FDB635RBB0 Customer states that the unit is not working and stated that the unit did not work prior to moving in. Unit is 10-12 years old in kitchen When drain kick in the water came out of the sink. Timer is not advancing. Need timer first to see if we need another part; rqstng P&A on 1 154408901 (timer)

Near Stable Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDBBC/AA 02 Installed new icemaker upgrade kit refrigerator sensor in refrigerator back wall cycled unit test OK

Near Babson Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Unit is not cooling. Found that damper door is not opening. A15 putting on my shelf for customer ; used 1 242303001 (DAMPER. OFF A15 TS) from stock

Near Hamilton-Middletown Rd, Franklin, OH 45005
Steve G.

Steve G.

DRYER WHIRLPOOL WED49STBW0 Unit making a squeaking noise. Installed new repair kit. Cycled.; used 1 4392065 (MAINTENCE KIT) from stock

Near McGuire Ln, Franklin, OH 45005
Steve G.

Steve G.

DRYER GE GUD27ESSMWW Unit is not heating or the dryer timer is not moving. ; ordrd 1 WE04X22654 (timer) and 1 WE11M62 (heater and housing a) and 1 WE4M137 (THERMOSTAT. )

Near Berwick Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80J7550UG/AA 01 Customer is getting LC error code. Could not get the unit to act up at the time of the service call. Tech wants to have customer use it and tech will contact customer back in a couple of days

Near Green Knoll Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Last time out tech did check all connections to the unit at the heater and board. Installed new board and not customer is having same issues. Spoke to warranty company and advise them of all of the work that has been done. Possible break in the wire harness. Did advise the warranty company that we can try another board, but very confident that it will frost up on the customer again."

Near Jeffery Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWC565FW1 Unit will not lock. Installed new lock and main board. Calibrated the unit test ok. Spoke to Shana at warranty company. L1-372636833

Near Harding Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR KENMORE 106.5959999 Installed new defrost control . Cycle

Near Waterstone Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER GE WPRE6150K2WT Spoke to diamond. They are not repairing. The unit. Not cost effectiveAutho 160dstl

Near Hemlock St, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDBBC/AA 02 Unit is not cooling and not making ice. ; rqstng P&A on 1 1111 (REFRIGERATOR BACK WALL WITH FAN) and 1 2222 (REFRIGERATOR TEMP SENSOR ON EVAP) and 1 DA82–02704A (ICE MAKER KIT)

Near Babson Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR KENMORE 106.5959999 "The unit is not going into defrost mode. ; ordrd 1 4388932 (control,defrost adap)"

Near Waterstone Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FGIP2468UD0A Customer is having an ER code flashing. ; ordrd 1 53045200008 (CONSOLE ASSY) and 1 53045517594 (MAIN BOARD)

Near Gribble Dr, Franklin, OH 45005
Steve G.

Steve G.

DRYER GE DPSE810EG6WT Unit squeaks and not heating as well. Unit 13-15 years old in basement. ; rqstng P&A on 1 1111 (REAR BEARING KIT) and 2 GLIDES (GLIDES)s and 1 WE09X20441 (drum felt seal) and 1 WE11X20397 (heating element) and 2 WE1M504 (GLIDES)s and 1 WE3M26 (TOP BEARING)

Near Hemlock St, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WA40J3000AW/A2 "Customer states that the unit is making noise in agitation . Load test the unit, in agitation and in spin. Could not recreate the noise. Did a visual check under the unit. Customer state that the unit makes the noise for a brief second."

Near Ashgrove Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Tech was able to free up the solenoid. cycled unit several times did show customer he was working fine return part

Near Gribble Dr, Franklin, OH 45005
Steve G.

Steve G.

MICROWAVE GE JVM3160DF4CC Installed new inline fuse. Test ok

Near Lynn Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 19 Unit is not making any ice. Installed new ice maker assy. Cycled; used 1 DA97-15217B (

Near Rose Marie Rd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Installed new main board. Test ok

Near Jeffery Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWB855DC3 Unit will not start up. Found that the unit is locked up at the gearcase Rust on the stator and rotor. Control will not let me get into diag.; rqstng P&A on 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11171748 (cntrl-elec)

Near Manchester Rd, Franklin, OH 45005