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Local Reviews
for Franklin, OH

Authorized Service Rated 5.0 out of 5 stars based on 18 customer reviews

Map of Franklin, OH

Great Service




Review of Authorized Service

Steve is very personable, friendly and funny! He is professional too.


Map of Franklin, OH

Owner




Review of Authorized Service


Map of Franklin, OH

Washer repair




Review of Authorized Service


Map of Franklin, OH

Great Service. Arrived on time as per appointment




Review of Authorized Service


Map of Franklin, OH

Great Service




Review of Authorized Service

I have been using Authorized Service for many years. Steve (who services my area) is Awesome!! He is knowledgeable, fast, professional & very nice!! When I called for my dish washer I was hoping Steve still worked there. I was Very Happy when I was told he would be the one to come to my home!! I have recommended Authorized Service to my friends & family!!


Map of Franklin, OH

David




Review of Authorized Service

Was excellent and quick


Map of Franklin, OH

Quick and efficient service




Review of Authorized Service

Technician was skilled, knowledgeable, efficient. Had to order part, which came in quickly and repair completed. Very satisfied.


Map of Franklin, OH

Nice guy, good work




Review of Authorized Service


Map of Franklin, OH

I now have ice when needed




Review of Authorized Service


Map of Franklin, OH

Fast and Professional




Review of Authorized Service

Steve was great. The part was in his truck and he had our washer up and running in a half hour.


Great Customer Service




Review of Authorized Service

The Tech was very friendly and professional.


Gary




Review of Authorized Service


Very professional, polite and great work




Review of Authorized Service

Steve was very professional and area cleaned up and did a great job


Prompt service, friendly employees.




Review of Authorized Service

Steve was very knowledgeable and helpful in solving our ice maker and drawer problem


Service Tech a five star also.




Review of Authorized Service


Very friendly and knowledgable




Review of Authorized Service

On-time, quick to replace part, friendly


Fast




Review of Authorized Service

Very fast and excellent service!!!!


Awesome technician




Review of Authorized Service

Under warranty so price is free but the service technician was extremely nice, even simply thinking of my kid who was present and gave him some bubble wrapping that the part was wrapped with for entertainment. Above and beyond.


Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDBBC/AA 02 Installed new icemaker upgrade kit refrigerator sensor in refrigerator back wall cycled unit test OK

Near Babson Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Unit is not cooling. Found that damper door is not opening. A15 putting on my shelf for customer ; used 1 242303001 (DAMPER. OFF A15 TS) from stock

Near Hamilton-Middletown Rd, Franklin, OH 45005
Steve G.

Steve G.

DRYER WHIRLPOOL WED49STBW0 Unit making a squeaking noise. Installed new repair kit. Cycled.; used 1 4392065 (MAINTENCE KIT) from stock

Near McGuire Ln, Franklin, OH 45005
Steve G.

Steve G.

DRYER GE GUD27ESSMWW Unit is not heating or the dryer timer is not moving. ; ordrd 1 WE04X22654 (timer) and 1 WE11M62 (heater and housing a) and 1 WE4M137 (THERMOSTAT. )

Near Berwick Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80J7550UG/AA 01 Customer is getting LC error code. Could not get the unit to act up at the time of the service call. Tech wants to have customer use it and tech will contact customer back in a couple of days

Near Green Knoll Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Last time out tech did check all connections to the unit at the heater and board. Installed new board and not customer is having same issues. Spoke to warranty company and advise them of all of the work that has been done. Possible break in the wire harness. Did advise the warranty company that we can try another board, but very confident that it will frost up on the customer again."

Near Jeffery Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWC565FW1 Unit will not lock. Installed new lock and main board. Calibrated the unit test ok. Spoke to Shana at warranty company. L1-372636833

Near Harding Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR KENMORE 106.5959999 Installed new defrost control . Cycle

Near Waterstone Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER GE WPRE6150K2WT Spoke to diamond. They are not repairing. The unit. Not cost effectiveAutho 160dstl

Near Hemlock St, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDBBC/AA 02 Unit is not cooling and not making ice. ; rqstng P&A on 1 1111 (REFRIGERATOR BACK WALL WITH FAN) and 1 2222 (REFRIGERATOR TEMP SENSOR ON EVAP) and 1 DA82–02704A (ICE MAKER KIT)

Near Babson Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR KENMORE 106.5959999 "The unit is not going into defrost mode. ; ordrd 1 4388932 (control,defrost adap)"

Near Waterstone Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FGIP2468UD0A Customer is having an ER code flashing. ; ordrd 1 53045200008 (CONSOLE ASSY) and 1 53045517594 (MAIN BOARD)

Near Gribble Dr, Franklin, OH 45005
Steve G.

Steve G.

DRYER GE DPSE810EG6WT Unit squeaks and not heating as well. Unit 13-15 years old in basement. ; rqstng P&A on 1 1111 (REAR BEARING KIT) and 2 GLIDES (GLIDES)s and 1 WE09X20441 (drum felt seal) and 1 WE11X20397 (heating element) and 2 WE1M504 (GLIDES)s and 1 WE3M26 (TOP BEARING)

Near Hemlock St, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WA40J3000AW/A2 "Customer states that the unit is making noise in agitation . Load test the unit, in agitation and in spin. Could not recreate the noise. Did a visual check under the unit. Customer state that the unit makes the noise for a brief second."

Near Ashgrove Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Tech was able to free up the solenoid. cycled unit several times did show customer he was working fine return part

Near Gribble Dr, Franklin, OH 45005
Steve G.

Steve G.

MICROWAVE GE JVM3160DF4CC Installed new inline fuse. Test ok

Near Lynn Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 19 Unit is not making any ice. Installed new ice maker assy. Cycled; used 1 DA97-15217B (

Near Rose Marie Rd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Installed new main board. Test ok

Near Jeffery Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWB855DC3 Unit will not start up. Found that the unit is locked up at the gearcase Rust on the stator and rotor. Control will not let me get into diag.; rqstng P&A on 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11171748 (cntrl-elec)

Near Manchester Rd, Franklin, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR WESTINGHOUSE WRS6R3EW8 Installed die dryer and recharge system and checks ok

Near Martha Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Found a connection was seated all the way. Put unit into diagnostics test ok

Near Gribble Dr, Franklin, OH 45005
Steve G.

Steve G.

FREEZER WHIRLPOOL WRF560SMYW04 Unit is not going into defrost mode - ordering main board under parts warranty; ordrng 1 1111 (MAIN BOARD PW)

Near Jeffery Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER KENMORE 587.161634 Unit is not washing and soap dispenser is not closing. Found a lot of Lime build up and soap build up. Did advise the customer that warranty would not the dishwasher due to the build up. Customer did understand. Did advise the customer even with dishwasher cleaners would help a little.

Near Minnick St, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR WESTINGHOUSE WRS6R3EW8 Customer states that the unit is not cooling. Found that the unit has a leak. Tap into the system and unit was completely empty. Unit needs a system job--Unit has a leak in the system---Unit in kitchen and is 14 years old ; rqstng P&A on 1 242039204 (condenser) and 1 5303305677 (drier/filter) and 1 5303918284 (evaporator) and 1 5304475102 (comperssor frz)

Near Martha Dr, Franklin, OH 45005
Steve G.

Steve G.

DRYER MAYTAG MEDB835DW1 Cycled the customer unit several times and did check outside vent adv customer to get house vent clean out. The top is getting hot.

Near Red Fox Run, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Install new auger motor cycle unit test OK

Near Gribble Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE LFID2426TF2A Door would not close. Found that the latch assy kick back in the close position. Tech was able to flip it back. Open and close the door several times;.

Near Green Knoll Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWX655DW1 Unit is not washing. Installed new wash plate cycle test OK

Near Helton Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE ;;FGHS2655PF2 Unit would not stop filling with water. Installed new ice maker assy. Cycled. ; used 1 5303918344 (ICE MAKER) from stock

Near Butterfield Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Ice is not dispensing. Found the auger motor is locked up. ; ordrd 1 241816602 (motor-auger)

Near Gribble Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Installed new refrigerator temp sensor icemaker kit refrigerator back wall and top roller glide for left door cycle test OK

Near Moyer Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT780SAEM1 Unit is not washing. Found the unit had water in it. Heard the board relays clicking. Unit did drain with out hitting anything. Unit needs main board and motor Unit is in the kitchen and is 9 years old; rqstng P&A on 1 W10605057 (pump&motor) and 1 W10854221 (cntrl-elec)

Near Renaissance Blvd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Unit is having several issues. No ice and the top of the left door hinge pin roller is broken and also found ice build up in the back wall. Customer has to shut down several days before parts are installed.; rqstng P&A on 1 1111 (REFRIGERATOR BACK WALL WITH FAN) and 1 2222 (TOP ROLLER PIN GUIDE) and 1 3333 (REF SECTION TEMP SENSOR.) and 1 DA82-02714A (ICE MAKER KIT)

Near Moyer Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WA45H7000AW/A2 11 "Unit is leaking, load test the unit and could not get the unit to leak."

Near Lakeview Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2312NS0 Unit is loud. Found ice build up around the evap fan blade. Cleared out.

Near Knollbrook Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER GE GDT695SSJ2SS Customer states that the unit was leaking. Cycled unit and did notice unit did have suds in the base of the unit. .

Near Mourning Dove, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WA50R5200AW/US 02 Unit will not fill up. Found loose wire to the hot water valve. Reseated. Cycled.

Near Pennyroyal Rd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Install new main board cycled unit test OK

Near Jeffery Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR BO WHIRLPOOL WRX988SIBM03 "Installed new main board and power board, customer said the unit is leaking from the top. Removed the top and cycled the unit several times and unit did not leak."

Near Jeffery Dr, Franklin, OH 45005
Steve G.

Steve G.

DRYER SAMSUNG DV45K6200EW/A3 Installed new rollers. Cycled. ; used 2 DC97-16782A (ROLLER) from stock

Near OH-741, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR BO WHIRLPOOL WRX988SIBM03 Unit is completely dead. Did unplug the unit and plug it back in and unit started up. Another company was out couple of weeks. . ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)

Near Jeffery Dr, Franklin, OH 45005
Steve G.

Steve G.

ELECTRIC RANGE FRIGIDAIRE LGEF3046TFH Installed new clock overlay and oven sensor cycled unit test OK

Near Shaker Rd, Franklin, OH 45005
Steve G.

Steve G.

MICROWAVE GE JVM3160DF4CC "Units is not showing any display. Found the inline fuse is out. Installed new fuse, cycled unit. Test ok; used 1 WB27X11138 (FUSE) from stock"

Near Lynn Dr, Franklin, OH 45005
Steve G.

Steve G.

FREEZER FRIGIDAIRE FKFH21F7HWD Unit drain line is frozen up. Adv customer that his warranty company doesn’t cover his issues.. thawed out unit with hot water...

Near N Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

ELECTRIC RANGE FRIGIDAIRE LGEF3046TFH Customer is getting f11 code ; ordrd 1 316419841 (BLACK OVERLAY) and 1 316490000 (probe) and 1 5304509229 (CLOCK)

Near Shaker Rd, Franklin, OH 45005