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Local Reviews
for Franklin, OH

Authorized Service Rated 5.0 out of 5 stars based on 4 customer reviews

Map of Franklin, OH

Service Tech a five star also.




Review of Authorized Service


Map of Franklin, OH

Very friendly and knowledgable




Review of Authorized Service

On-time, quick to replace part, friendly


Map of Franklin, OH

Fast




Review of Authorized Service

Very fast and excellent service!!!!


Map of Franklin, OH

Awesome technician




Review of Authorized Service

Under warranty so price is free but the service technician was extremely nice, even simply thinking of my kid who was present and gave him some bubble wrapping that the part was wrapped with for entertainment. Above and beyond.


Steve G.

Steve G.

DRYER SAMSUNG DV395ETPASU/A1 Customer states that the unit is not heating. Check heater and power and found that the thermo fuse is out. Installed new fuse. Test ok.; ordrng 1 DC96-00887ATS (FUSE)

Near Hancock Cove, Franklin, OH 45005
Steve G.

Steve G.

DRYER GE GTD33EASK0WW Installed new heater assembly and wire harness assembly cycled unit test OK good nugget you need to smoke as a customer describe

Near Elaine Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Customer states that the unit is not making ice. Found that the ice maker had ice build up. Thawed out. Installed new upgraded ice maker and clip assy. Sealed up the ice room. ; ordrng 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER)

Near Greycliff Trail, Franklin, OH 45005
Steve G.

Steve G.

DRYER LG DV330AEW/XAA "Customer states that the unit is squealing, found that the idler pulley was ticking.. Installed new idler pulley. Cycled. ; ordrng 1 DC93-00634ATS (IDLER PULLEY)"

Near Greycliff Trail, Franklin, OH 45005
Steve G.

Steve G.

DRYER WHIRLPOOL WED94HEXW0 customer states that the unit would not power on. The house breaker was turn off. Reset breaker and the unit did come on. Cycled the unit several times and the unit did come on and did heat. Customer does have to clean out the house vent.

Near Patti Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Customer states that the unit started making noise and then the fan stop. Found ice build up around the fan area coming from the fill chute going into the ice maker. Covered the chute up cycled.

Near Hamilton-Middletown Rd, Franklin, OH 45005
Steve G.

Steve G.

ELECTRIC RANGE ELECTROLUX EI30IF40LSB Customer states that the unit is not cooking right on the front right. Customer also getting a CO error code. Comes up about 6 times a year. Spoke to Paul at techline and they have no record of an error code CO. Tech adv cust next time it happens please take a picture of the unit. Lift the top up and noticed wire off the burner . Reseated wire and cycled unit.

Near Angela's Cove, Franklin, OH 45005
Steve G.

Steve G.

DRYER MAYTAG MEDX655DW1 Customer states that the unit will not shut off when she opens the door. Found the door switch was bad. Installed new door switch. Cycled; pckd up 1 W10569603 (switch door)

Near Warren Ave, Franklin, OH 45005
Steve G.

Steve G.

DRYER MAYTAG MEDB835DW4 "Installed new motor, fuse kit , and blower . After checking several things and power and found that the board may be bad per techline. Spoke to Kent and adv him of the situation. And told him that the board was never touched while putting the fuses in on the first trip. Tech did clean out the base of the unit and motor. Approved to bill out for labor and parts installed."

Near Patti Dr, Franklin, OH 45005
Steve G.

Steve G.

DRYER GE GTD33EASK0WW Customer states that the unit filled up her home with smoke. Found that the unit has a shorted heater. |; ordrng 1 WE11X21156 (heater and housing a) and 1 WE15X25312 (harness asm elec)

Near Elaine Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR LG LMXS27626D/01 Installed new back wall for the freezer. Could hear and feel the cold air coming out to the ice room

Near Twincreek Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWB835DW3 "Customer states that the unit chirps, put the unit into diag and did a load test on spin with towels. Also called techline spoke to Dave ask it any know issues. Customer did have coins caught between the wash plate and the inner tub. Removed the coins. Customer did not hear the chirping noise while tech was spinning out towels."

Near Shaker Rd, Franklin, OH 45005
Steve G.

Steve G.

RANGE SAMSUNG NE594R0ABSR/AA Installed new left and right door hinge left and right receiver and light socket assembly cycled unit test OK

Near Knollbrook Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WF448AAP/XAA 01 "Went to install the new wire harness, layer it out and several connecting did not match or where not in the new wire harness. Contacted samsung to double check the harness, they stated that it was the right part. Spoke to Whitney and advised of the issues with the unit and they are putting the unit into options. Autho. For part and labor. 332wlgl"

Near S Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Customers states that the freezer door is rubbing on the top hinge. Tech made an adjustment to the top hinge. Test ok.

Near Lowe Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WF45M5500AZ/A5 Customer states that the unit is loud in spin. Removed rear shipping bolt sleeves. Load test the unit. Customer education.

Near Wyndemere Dr, Franklin, OH 45005
Steve G.

Steve G.

RANGE SAMSUNG NE594R0ABSR/AA Customer states that she went to hand clean the oven and when she was done the door would not close. Light stayed on tech tried to remove the bulb and bulb crack in tech hand. Customer does have a homage inspection report but does not state any issues with door. Tech sent over for authorization. ; rqstng P&A on 1 1111 (LEFT DOOR HINGE) and 1 2222 (LEFT RECEIPTICAL) and 1 3333 (RIGHT DOOR HINGE) and 1 4444 (RIGHT RECEITICAL) and 1 5555 (40 WATT BULB)

Near Knollbrook Dr, Franklin, OH 45005
Steve G.

Steve G.

DRYER MAYTAG MEDB835DW4 Customer states that the unit will dry the first load and will not dry the second load or takes several times. ; ordrd 1 8557403 (thrmst-fix) and 1 W11126010 (motor-drve) and 1 WP307473 (fuse-thrml) and 1 WP697772 (blower wheel)

Near Patti Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WF448AAP/XAA 01 Peter techline Last time out unit would not do anything said power interior. Installed new main board. Unit is not Not going into drain mode tech did check voltage to drain all he was getting 5 V one stack tilted unit up water start filling and you just started agitating or sensing talk to text I; rqstng P&A on 1 DC96-01517N (WIRE HARNESS)

Near S Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2740PP5A Customer states that the unit stop making ice and not the unit is making. Found out they had a holiday party and the bin was empty and when the bin started to fill back up they did not use any ice and the bail arm would hit the built up ice in the back of the ice container. Tech put the unit into a diag and unit passed each time.

Near Williams Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WF448AAP/XAA 01 Customer states that the unit displays power interruption . Customer states that the unit is 10 years old. Tech not able to check other operations unit we get the unit to power up. ; ordrng 1 1111 (MAIN PEA. LOCATED ON BACK)

Near S Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

DRYER SAMSUNG DV45K6200EW/A3 Customer states that unit will not start. Found two bad rollers and bad idler pulley. Installed new rears rollers and idler pulley. Cycled. ; pckd up 1 DC96-00882C (IDLER PULLEY) and 2 DC97-16782A (ROLLERS)s

Near OH-741, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 Installed new deli drawer. Cycled unit test ok. Also noticed that the ice room was not sealed. Sealed ice box.

Near Ripplebrook Pl, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 Customer states that the unit is not cooling right. ; ordrng 1 1111 (DELI DRAWER ASSY WITH CONTROLS )

Near Ripplebrook Pl, Franklin, OH 45005
Steve G.

Steve G.

WASHER GE GTW685BSL1WS Customer states that the unit is dispensing the fabric softener.. Remove the back panel. Found that the wire was not attached to the valve.

Near W Bryant Ave, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF260BEAESG/AA Customer states that the door makes a clicking noise coming from het right door. Customer is missing a hinge bearing/grommet. Remove door hinge remove hinge cleaned up lower hinge install new grommet test OKDa63-06410a; pckd up 1 DA63-06410A (HINGE GROMMET)

Near Kingston Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR LG LMXS27626D/01 Customer states that the unit is not making ice. Customer had to keep hitting reset button. Tech noticed that the unit ice room fan is not blowing. Notice that the cover is frosted up. Customer is calling LG to see if they will cover.

Near Twincreek Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Customers water line froze up again . Pre order new upgraded water line ; ordrd 1 53039188609 (FILL TUBE)

Near Pleasant Hill Blvd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25J500DSG/AA 02 Installed new main board and ice maker ...cycled.

Near Staley Rd, Franklin, OH 45005
Steve G.

Steve G.

FREEZER WHIRLPOOL WRT311FZDW00 Customer states that the unit refrigerator door is not sealing properly. Adjust the door hinge and shim up the door.

Near East St, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25J500DSG/AA 02 Customer states that the unit is not making ice. Tech tried to short cycled the ice maker and would not cycle. Ticket 4150132711; ordrng 1 1111 (ICE MAKER) and 1 2222 (MAIN BOARD.)

Near Staley Rd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Installed new right door, clips and mullion strip. Installed new water valve. Did notice that the unit had been leaking on the customers floor. Tech did redo the plastic water line end. Cycled"

Near Vaughn Ln, Franklin, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR LG LMXS30776D/01 Calling AIG - Ashley- they are going to dispatch it back out to the previous services sealed system issue they are going to contact cust

Near Waterstone Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER KENMORE 2661532 "HBW spoke to Charlie Started the unit up in spin, unit did start up then stop with an error code, tech try to locate the tech sheet. Kenmore will not give tech advice over the phone.Autho for no repair visit. 506340769761"

Near Kaye Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWX655DW1 Installed new main board. Calibrated unit. Test ok.

Near E 2nd St, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that the unit is not running. found a loose wire to motor.

Near Choctaw Cir, Franklin, OH 45005
Steve G.

Steve G.

FREEZER FRIGIDAIRE LFUH17F2NW0 Customer states that the unit was warm inside. They plugged the unit in and the unit started to work. Customer did have a bottle of water in the unit and was frozen.. Tech did installed new defrost timer. Plug unit in and the unit did start right up. After installing the the defrost time the customer stated that the unit would hum. Tech cycled the unit several times and could not get the compressor to act up. Inspect the start device. ; pckd up 1 5304518034 (DEFROST TIMER)

Near Roberts Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWX655DW1 Customer states that the lights started to go on and off. Tech put unit into calibration mode. Unit passed with not error codes. ; ordrd 1 WPW11116592 (CONTROL)

Near E 2nd St, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Installed new icemaker filter with upgrade kit cycled water test OK

Near Pleasant Hill Blvd, Franklin, OH 45005
Steve G.

Steve G.

RANGE WHIRLPOOL WFE301LVQ0 Installed new bake element. Cycled. Test ok. Also test broil. Rob approved

Near Martha Dr, Franklin, OH 45005
Steve G.

Steve G.

RANGE WHIRLPOOL WFE301LVQ0 Customer states that the unit started to spark. Customer needs bake element;

Near Martha Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER KENMORE NOT TAG "Customer states that the unit is leaking out of the front right, and not draining. Filled up the unit and let unit wash. Found that the unit was over suddings."

Near Maple St, Franklin, OH 45005
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Needs fill valve due to leaking and door and mullion due to broken tabs on door for mullion.; ordrng 2 241779401 (hinge)s and 1 242036305 (MULLION) and 1 242253002 (valve-water) and 1 807460153 (RIGHT SIDE DOOR)

Near Vaughn Ln, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER WHIRLPOOL DU930PWSB0 "Customer states the the dispenser is not opening, not draining, leaking and not latching. Tech was able to get unit to drain, SPOKE TO ROB customer not going to repair"

Near Ascot Glen Dr, Franklin, OH 45005
Brad A.

Brad A.

WASHER GE GTW460ASJ5WW "Installed agitator base and auger assembly, installed new motor, transmission. Unit not advancing through cycles properly. Needs new control. Ordered control.; rqstng P&A on 1 WH18X28174 (washing machine cont), states that autho needed"

Near Lake Ave, Franklin, OH 45005