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Local Reviews
for Franklin, OH

Authorized Service Rated 5.0 out of 5 stars based on 15 customer reviews

Map of Franklin, OH

Great Service. Arrived on time as per appointment




Review of Authorized Service


Map of Franklin, OH

Great Service




Review of Authorized Service

I have been using Authorized Service for many years. Steve (who services my area) is Awesome!! He is knowledgeable, fast, professional & very nice!! When I called for my dish washer I was hoping Steve still worked there. I was Very Happy when I was told he would be the one to come to my home!! I have recommended Authorized Service to my friends & family!!


Map of Franklin, OH

David




Review of Authorized Service

Was excellent and quick


Map of Franklin, OH

Quick and efficient service




Review of Authorized Service

Technician was skilled, knowledgeable, efficient. Had to order part, which came in quickly and repair completed. Very satisfied.


Map of Franklin, OH

Nice guy, good work




Review of Authorized Service


Map of Franklin, OH

I now have ice when needed




Review of Authorized Service


Map of Franklin, OH

Fast and Professional




Review of Authorized Service

Steve was great. The part was in his truck and he had our washer up and running in a half hour.


Map of Franklin, OH

Great Customer Service




Review of Authorized Service

The Tech was very friendly and professional.


Map of Franklin, OH

Gary




Review of Authorized Service


Map of Franklin, OH

Very professional, polite and great work




Review of Authorized Service

Steve was very professional and area cleaned up and did a great job


Prompt service, friendly employees.




Review of Authorized Service

Steve was very knowledgeable and helpful in solving our ice maker and drawer problem


Service Tech a five star also.




Review of Authorized Service


Very friendly and knowledgable




Review of Authorized Service

On-time, quick to replace part, friendly


Fast




Review of Authorized Service

Very fast and excellent service!!!!


Awesome technician




Review of Authorized Service

Under warranty so price is free but the service technician was extremely nice, even simply thinking of my kid who was present and gave him some bubble wrapping that the part was wrapped with for entertainment. Above and beyond.


Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Customer had ice jam from ice maker to the top of the ice container. Removed the ice build up thawed out and pulled out the water line. Cycl3d.

Near Green Mdw, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT780SAEM1 Install new lower spray arm

Near Renaissance Blvd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Customer states that the unit is not making ice. Found that the unit had a frozen water line and the ice maker when it cycled it was making a loud clicking noise. Bnbbnnbnb; pckd up 1 241920106 (;FILL TUBE KIT) and 1 243297609 (ICE MAKER)

Near Warren Ave, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR GE GFE29HSDASS Tech called GE techline each time and they recommend to replace the board on the door. Once that did not work tech called techline again while in the house and they said remove the paddle. Found that the micro switch was bad. Installed both board and paddle. Cycled

Near Yellow Finch Way, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER GE GLD5900N10BB

Near Cheshire Ct, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER BOSCH SHP65T55UC/07 Customer states that the dishwasher does not turn on . Removed junction box and noticed no power to the unit. Found 120v from hot to ground not hot to neutral. .

Near Cheshire Ct, Franklin, OH 45005
Steve G.

Steve G.

WASHER WHIRLPOOL WFW94HEXW2 Customer is getting an pump error code. F9e1 code. Customer was given est for repair. Customer is going to think about repair. If customer wants repair he will call and we will preorder the part.

Near OH-122, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWB835DW3 Found the tub is out on the unit. Causing the water to leak into the stator rotor assy. ; rqstng P&A on 1 WPW10512161 (OUTER TUB) and 1 WPW10811956 (GEARCASE) and 1 WPW10915700 (STATOR) and 1 WPW10915701 (ROTOR) and 1 WPW11130356 (SUSPENSION RODS)

Near Patti Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT780SAEM1 vendor gave wrong part. Need lower spray arm .; pckd up 1 WPW10498900PW (spray arm)

Near Renaissance Blvd, Franklin, OH 45005
Steve G.

Steve G.

WASHER WHIRLPOOL WTW4816FW1 Customer had parts on the bottom of her drum found the agitator had cracked and dog ears on the base. ; ordrng 1 80040TS (DOG EARS) and 1 WPW10110020DAN (AGITATOR)

Near Bunker Hill Ct, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR GE GFE29HSDASS Spoke to Wayne at techline I adv him of all the work that has been done he walked me thru on the checking the ; ordrd 1 GEWR17X13060 (PADDLE)

Near Yellow Finch Way, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHI2164QF0 "Found unit was leaking. Installed new Ferrell, clean out drain line. ; pckd up 1 A04520001 (ferrule)"

Near S Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KFIS20XVMS2 Customer states that unit was still in the language of French customer did pull out owners manual and we were able to get the unit to go into English mode customer also stated that the icemaker is not making ice . move the container turn the ice maker on within 30 seconds ice dropped out of it customer still very upset about the part that was put on by again advise the customer that the parts that were put all were the parts that the warranty company sent us

Near S Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT780SAEM1 Install new upper and lower spray arm installed new soap dispenser cycle test OK

Near Renaissance Blvd, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWC300VW1 All operations check ok.

Near Betsy Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR GE GFE29HSDASS Spoke to Ron at Techline-- states that the control board blew the display board out need to order display customer approved via phone; ordrd 1 WR55X11144 (pcb asm led icon ui)

Near Yellow Finch Way, Franklin, OH 45005
Steve G.

Steve G.

DRYER MAYTAG MEDB880BW0 Customer states that the unit is not making ice. Installed new ice maker. Cycled. Customer is on well water and has to change out the water filter. Filter has not been change for close to 5 years. ; pckd up 1 WPW10884390 (ICE MAKER )

Near Sycamore St, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Customer states that the ice is not dispensing. Found a blockage in the ice container

Near Long Meadow Dr, Franklin, OH 45005
Steve G.

Steve G.

DRYER MAYTAG MEDB880BW0 Customer states that the unit is not making ice. Installed new ice maker. Cycled. Customer is on well water and has to change out the water filter. Filter has not been change for close to 5 years. ; pckd up 1 WPW10884390 (ICE MAKER )

Near Sycamore St, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWC300VW1 Installed new agitator base. Load test the unit and was able to trigger the lid switch to show customer that the unit was agitating the way its supposed too.

Near Betsy Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT780SAEM1 Customer states that he unit is not washing. Found that both spray arms are clogged up with lime and the soap dispenser is not opening. ; ordrd 1 W10491331 (lwr dishrack) and 1 W10498900 (arm-spray) and 1 W10861000 (detergent dispenser)

Near Renaissance Blvd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR GE GFE29HSDASS Customer states that the water just continues to run out. Now the ice door will not open. ; ordrd 1 GEWR55X29507 (BOARD)

Near Yellow Finch Way, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWC300VW1 Customer states that the unit is not agitating. Installed new set of dog ears in the agitator. Cycled. ; pckd up 1 80040 (agitator dogs)

Near Betsy Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER MAYTAG MDB4949SDZ0 "Customer states that the unit is not starting, it shuts off after one minute. Tech had customer show him what they are doing and found out that the customer was not using starting the unit properly

Near Manchester Rd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KFIS20XVMS2 "Installed new main board, and console board, installed both refrigerator door gaskets. Program the unit to code and compressor did come on;."

Near S Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 Installed new deli drawer right rail with wire harness and new refrigerator right door gasket test OK

Near Clearbrook Dr, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER MAYTAG MDB4949SDZ0 Customer states that the unit is not washing. Found that the customer did not have jet dry and was washing in cold water. Gave customer helpful tips.

Near Manchester Rd, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR LG LFX25976ST/00 Installed new icemaker auger motor assembly cycled unit test OK; pckd up 1 LGEBS61443383 (ICE MAKER AUGER)

Near Pennyroyal Rd, Franklin, OH 45005
Steve G.

Steve G.

MICROWAVE BOSCH HMB50152UC/01 Installed new microwave waveguide low test check OK

Near Hathaway Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR LG LFX25976ST/00 Customer states the ice maker is not working. Found the ice maker did not make it back to the home position. ; ordrd 1 EBS61443355 (ICE MAKER ASSY)

Near Pennyroyal Rd, Franklin, OH 45005
Steve G.

Steve G.

MICROWAVE BOSCH HMB50152UC/01 Customer staters when they use the unit the unit starts to spark. Customer needs new wave guide cover. ; ordrng 1 1111 (COVER)

Near Hathaway Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Install new icemaker fallout unit installed new freezer door gasket and foreign test OK

Near Arlington Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Thawed out and installed new ice maker and sealed the ice room. Cycled ice maker. ; ordrng 1 DA81-05595ATS (SEALANT) and 1 DA97-15217DTS (ICE MAKER )

Near Moyer Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KFIS20XVMS2 "Customer states that the unit is not cooling. Display would not respond to any commands. Unit is cooling at all, and we have to get these board in before we can see if there are any other issues. Unit is in the kitchen and is around 10 years old. Not a good repair.; rqstng P&A on 1 1111 (DISPENSER BOARD NLA) and 2 WPW10830055 (GREY DOOR GASKETS)s and 1 WPWPW10312695 (MAIN BOARD)"

Near S Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23J9011SG/AA Install all the parts that Samsung recommends because I do not have an upgrade kit for this style new drain heater new main board icemaker upgraded icemaker clips and sealed all the way around the ice room so I called icemaker that’s OK

Near Oakwood Pl, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 Customer states that the wire to the middle drawer came off the track and started to Frey. ; ordrng 1 1111 (RIGHT DOOR REF GASKET.) and 1 DA97-13780A (RAIL ASSY.)

Near Clearbrook Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFFU14F2QWR Customer states that the unit is loud. Tech found Freon line hitting against the compressor. Adjust line.

Near Red Fox Run, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23J9011SG/AA "Customer states that the ice not making ice. Counter dept unit. If the new upgrade kit does not fall into this model/serial tag need ;drain heater, ice maker, sealant main board; rqstng P&A on 1 1111 (ICE MAKER UPGRADE KIT. ) and 1 DA81-05595A (SEALANT)"

Near Oakwood Pl, Franklin, OH 45005
Steve G.

Steve G.

WASHER GE GTW490ACJ5WS Customer states that they turn on the unit an it started to leak right away. Did point out to customer damage to floor prior to working on the unit.Cycled unit several times and did not see any leaks. Did find out that the delivery team did hook up the water lines wrong. Tech corrected the lines secure the drain line. Tech advised the store. Also adjust dryer leg

Near Millard Ct, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWC565FW1 "Installed new main board, calibrated unit. Test ok. ; pckd up 1 W11162438 (cntrl-elec)"

Near Beam Dr, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWC565FW1 Customers board is out. ; ordrd 1 W11162438 (cntrl-elec)

Near Beam Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Customs states she has no ice. Found ice was all caught up between the ice container and the ice maker. Thawed out. And inspect auger assy. Cycled unit

Near Green Mdw, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer had several issues. Found that the ice maker is leaking and had to form the freezer gasket. ; ordrng 1 WPW10884297 (FREEZER GASKET) and 1 WPW10898289 (ICE MAKER)

Near Arlington Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF220NCTASG/AA 01 Install new main board cycled unit test OK customers freezer evaporator fan was fine did not need to replace that part part return back to office

Near Hendrickson Rd, Franklin, OH 45005
Steve G.

Steve G.

DRYER WHIRLPOOL WED9400VE0 Customer states f1 error code. Customer needs a control board and heater. Customer is not going to repair the unit just the board and labor was going to be $446. Customer is not going to repair the unit.

Near OH-122, Franklin, OH 45005