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Local Reviews
for Germantown, OH

Authorized Service Rated 5.0 out of 5 stars based on 6 customer reviews

Map of Germantown, OH

Howard




Review of Authorized Service

Knowledge,personable young man


Map of Germantown, OH

Ashly P.




Review of Authorized Service

Wonderful job, very nice and respectful was fast to get my dryer back to operational.


Map of Germantown, OH

Very professional and quick!




Review of Authorized Service


Map of Germantown, OH

Outstanding service!




Review of Authorized Service

I was very impressed with his phone call to tell me he would be here ( approximate time) and then his call when he was on his way. Very polite and courteous. Excellent customer service! I was very impressed.


Map of Germantown, OH

He was very helpful.




Review of Authorized Service


Map of Germantown, OH

Quck service, problem solved quickly




Review of Authorized Service

very easy to contact. they contacted me quickly and the matter was handled in a short amount of time.


Tim  R.

Tim R.

DISHWASHER GE GDF530PGM0BB Replaced door latch unit checks ok. ; used 1 WD21X10490 (LATCH) from stock

Near Hawkins Ct, Germantown, OH 45327
Tim  R.

Tim R.

DISHWASHER SAMSUNG DW80R2031US no repair.

Near W Market St, Germantown, OH 45327
Tim  R.

Tim R.

WASHER WHIRLPOOL LSP9355AN0 Checked unit over found that the unit needs a new transmission. No repair due to the age of the unit.

Near Diamond Mill Rd, Germantown, OH 45327
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER WHIRLPOOL WFW9250WW Inspected the unit and could hear a rumbling noise when I spun the basket. Gearcase failing. Provided information to the customer. They only requested diagnosis.

Near Eby Rd, Germantown, OH 45327
Tim  R.

Tim R.

MICROWAVE FRIGIDAIRE FPM0227NUFA Replaced control. Checks ok

Near Kiefer Rd, Germantown, OH 45327
Tim  R.

Tim R.

DISHWASHER LG LDP7808BD Leaking from drain hose installed by the installers. Looks like they tried to cut and fit the dishwasher drain hose and caused it to leak. I have a video of leak.

Near Pennsylvania Ave, Germantown, OH 45327
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FPSC2278UF8 Remove crisper drawers and found that the airflow adjustment lever was not closing or opening the dampener. Fixed dampener. Checks OK

Near Kiefer Rd, Germantown, OH 45327
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 No leaks since last visit. No condensation around the filter. Reinstalled filter housing shield and light shield in the fresh food section. I advise the customer to monitor the unit and if it starts leaking again to reach out to whirlpool directly for assistance. At this time the tech cannot find any other issues or get the unit to leak.

Near Cypress Ct, Germantown, OH 45327
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FPID2498SF2A Checked unit over found that the unit needs drain pump; rqstng P&A on 1 A00044305 (drain pump)

Near Kiefer Rd, Germantown, OH 45327
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit still leaking at the filter housing. Called tech line and they advised to remove the filter and house completely and connect the two lines with the fittings listed as parts order. Then to monitor and see if the unit continues to leak. ; ordrng 1 W10271541 (FITTING) and 1 wp2198677 (FITTING)

Near Cypress Ct, Germantown, OH 45327
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FPID2498SF2A Needs new main control due to error with water sensor.; rqstng P&A on 1 #### (MAIN CONTROL) and 1 #### (PRESSURE SENSOR)

Near Kiefer Rd, Germantown, OH 45327
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Inspected unit and found condensation buildup around the filter housing. Remove the filter housing and applied food grade sealant trivet warm air from getting into the unit. Advise customer to monitor the unit and to contact us if the condensation returns.

Near Cypress Ct, Germantown, OH 45327
Tim  R.

Tim R.

DISHWASHER MIDEA MDT24H3AST Fixed handle. Checks ok.

Near Catherine Ct, Germantown, OH 45327
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed filter housing. All checks OK.

Near Cypress Ct, Germantown, OH 45327
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Call customer and they stated they would like the filter housing replaced. Ordering part.; ordrng 1 W10394053 (FILTER HOUSING)

Near Cypress Ct, Germantown, OH 45327
Tim  R.

Tim R.

REFRIGERATOR GE GSE25HSKHSS Replaced shorted icemaker. Checks ok; pckd up 1 WR30X10093 (icemaker asm)

Near Wetz Ln, Germantown, OH 45327
Tim  R.

Tim R.

RANGE ELECTROLUX E36DF76TPS Installed conversion kit and tested. Checks ok

Near Kiefer Rd, Germantown, OH 45327
Tim  R.

Tim R.

DRYER - ELECTRIC SAMSUNG DV42H5000EW/A3 Replaced shorted heater. Checks ok

Near Farmersville West Carrollton Rd, Germantown, OH 45327
Tim  R.

Tim R.

WASHER SAMSUNG WF42H5000AW/A2 "Needs drain hose, door boot and bottom tub boot.; rqstng P&A on 1 DC67-00330L (DRAIN HOSE) and 1 DC97-16104A (TUB HOSE) and 1 DC97-18094B (BOOT), states that autho needed"

Near Conservancy Rd, Germantown, OH 45327
Tim  R.

Tim R.

WASHER SAMSUNG WF42H5000AW/A2 Unit leaking out of front door boot due to dog hair. Cleared out and tested. Checks ok

Near Conservancy Rd, Germantown, OH 45327
Tim  R.

Tim R.

REFRIGERATOR GENERAL ELECTRIC GYE22KNHBES Cleared freezer drain. Checks ok

Near Browns Run Rd, Germantown, OH 45327
Tim  R.

Tim R.

WASHER GENERAL ELECTRIC GTW725BPN0DG Rear right suspension rod had come off.

Near E Market St, Germantown, OH 45327
Tim  R.

Tim R.

MICROWAVE GENERAL ELECTRIC JVM7195SK5SS "Need mag, mag thermostat and control.; ordrng 1 WB24X35513 (MAG THERMOSTAT) and 1 WB26X32629 (MAGNETRON ) and 1 WB56X35707 (MAIN CONTROL)"

Near Puddenbag Rd, Germantown, OH 45327
Tim  R.

Tim R.

DISHWASHER - BUI GENERAL ELECTRIC GDP665SYN2FS Replaced control. Checks ok.

Near Puddenbag Rd, Germantown, OH 45327
Tim  R.

Tim R.

MICROWAVE GENERAL ELECTRIC JVM7195SK5SS Adjusted door switches. Checks ok

Near Puddenbag Rd, Germantown, OH 45327
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Water line got pushed out of the back of the icemaker. Reinstalled and tested. Ok

Near Bradley Dr, Germantown, OH 45327
Tim  R.

Tim R.

RANGE BOSCH HDI8054U/06 Fixed draw. Checks ok

Near S Main St, Germantown, OH 45327
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Replaced auger. Checks ok

Near Bradley Dr, Germantown, OH 45327
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Replaced fill tube ok.; pckd up 1 241796407 (FILL TUBE)

Near Bradley Dr, Germantown, OH 45327
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Replaced ice bucket and ice maker. Checks ok; used 1 5303918344 (ICE MAKER) from stock

Near Bradley Dr, Germantown, OH 45327
Tim  R.

Tim R.

WASHER MAYTAG MVWB855DC3 "Checked unit over found an E2 F6 error code indicating a miscommunication between the touchpad in the control board. Also found oil underneath your case in on stater and rotor. Unit needs main control touchpad and transmission.; rqstng P&A on 1 W10811956 (TRANSMISSION ) and 1 W10902814 (WASH PLATE) and 1 W11115283 (CONSOLE) and 1 W11171748 (CONTROL), states that autho needed"

Near Oxford Rd, Germantown, OH 45327
Steve G.

Steve G.

WASHER AMANA NAV3335AWW Tony at HBW Bree at HBW;tech started to disassemble the unit and had to stop. Found the some of the metals where seized together and tech could not break them loose. Spoke to warranty company and adv them of the additional parts for the 14 plus year old unit. They denied the additional parts;.

Near Eby Rd, Germantown, OH 45327
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Adjusted fill tube and cust want to get valve under sink replaced

Near Bradley Dr, Germantown, OH 45327
Steve G.

Steve G.

WASHER AMANA NAV3335AWW Customer had a rubber burning smell. Transmission is locked up. Unit in laundry room and is over 14 years old. ; rqstng P&A on 1 WP35-6615 (GEARCASE) and 1 W12002213 (THRUST BEARING KIT) and 1 W12002213 (THRUST BEARING KIT) and 1 W21001950 (MOTOR) and 1 W21002026 (SNUBBER) and 1 W21352320 (BELT) and 1 W35-2132 (WASHER) and 1 W35-6714 (BRAKE)

Near Eby Rd, Germantown, OH 45327
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Replaced door mullion. Instructed customer to level the back of the refrigerator so it may close properly. Checks OK

Near N Cherry St, Germantown, OH 45327
Tim  R.

Tim R.

DRYER SAMSUNG DV42H5000EW/A3 Replaced shorted heater. Checks ok ; used 1 DE486A (ELEMENT) from stock

Near Conservancy Rd, Germantown, OH 45327
Tim  R.

Tim R.

WASHER SAMSUNG WA52M8650AV Fixed broken wire feeding control board. Checks OK

Near Elm St, Germantown, OH 45327
Tim  R.

Tim R.

DRYER ELECTROLUX EWMED65HTS0 Fixed broken ground wire. Checks OK

Near Wetz Ln, Germantown, OH 45327
Tim  R.

Tim R.

WASHER ELECTROLUX EFLS627UTT0 Checked unit over found that the unit had a loose wire on the motor control so once unit started into high spin speed it shut down the spin. Fixed wire. Checks ok

Near Wetz Ln, Germantown, OH 45327
Tim  R.

Tim R.

DRYER - ELECTRIC SAMSUNG DV42H5000EW/A3 "Replaced idler and roller. Checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"

Near Farmersville West Carrollton Rd, Germantown, OH 45327
Tim  R.

Tim R.

RANGE FRIGIDAIRE PLCS389DCB Replaced door gasket -Checks ok.

Near Astoria Rd, Germantown, OH 45327
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MZD2666KEB Adjusted t-stat and adjusted damper and told customer about the air flow

Near Puddenbag Rd, Germantown, OH 45327
Tim  R.

Tim R.

DRYER - ELECTRIC WHIRLPOOL WED8000DW0 Replaced rollers checks OK; used 2 W10314173 (ROLLER KIT) from stock

Near Bradley Dr, Germantown, OH 45327
Tim  R.

Tim R.

DRYER ELECTROLUX EWMED65HTS0 Replaced heater and cleaned lint build up in the venting. Checks ok

Near Wetz Ln, Germantown, OH 45327
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413US2A Replaced control due to no power being sent to the fill valve. Checks ok.

Near Oxford Rd, Germantown, OH 45327