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Local Reviews
for Greenville, OH

Authorized Service Rated 4.8 out of 5 stars based on 58 customer reviews

Map of Greenville, OH

Washer repair




Review of Authorized Service

Thankful for friendly service that fixed our washer. The only part we wish was better was wait time. Almost two weeks from first call to repair. That’s a long time to be without a washer. Fortunately we had a spare in barn. Not everyone would have that. We installed it for the second week waiting on parts and appointment time. We had to get some laundry done.


Map of Greenville, OH

Angie




Review of Authorized Service


Map of Greenville, OH

Great Service!




Review of Authorized Service

He is always thorough, polite and knows what he is doing.


Map of Greenville, OH

Chris




Review of Authorized Service

Kevin was very friendly and got the job done.


Map of Greenville, OH

Dryer




Review of Authorized Service

Felt the bill was TOO HIGH for the reason for the call THINKING THERE IS A SERVICE CHARGE OF 100.00 just to walk into the building??????


Map of Greenville, OH

Great service




Review of Authorized Service


Map of Greenville, OH

Quick and Efficient




Review of Authorized Service

Kevin S. was super helpful and very professional! Will definitely call this company again!


Map of Greenville, OH

Fast service




Review of Authorized Service

Kevin did great considering both times he wasn’t given either all or the correct information. He was there until the job was finished on Tuesday. We were very satisfied with him! Our repair was covered under warranty so I don’t know what the price would have been without it.


Map of Greenville, OH

Gloria




Review of Authorized Service

Kevin / authorized service/ good service call


Map of Greenville, OH

Great




Review of Authorized Service

Kevin is one of the most courteous and informed service technician I have ever had an experience with. I sincerely hope if I ever Need help again I get Kevin.I also pray that Kevin is a trainer or mentor or whatever your status is for New employees, hes the best


Great




Review of Authorized Service

Great service form kevin


Aaverage




Review of Authorized Service


Knowledgeable technician




Review of Authorized Service


Knows his work👏👏




Review of Authorized Service

Knows his work


Great service




Review of Authorized Service

Awesome service very friendly and answered all my questions


replaced boot seal on clothes washer




Review of Authorized Service


Richard




Review of Authorized Service

Great job


Kathy Graham




Review of Authorized Service


Kathy




Review of Authorized Service


Awesome




Review of Authorized Service

Good work, but might have call again


Great




Review of Authorized Service

Good service and washing machine is working fine


Great




Review of Authorized Service

Great. Did a good job


Excellent service every time




Review of Authorized Service

Kevin has fixed things for us before and is always on time, very professional and great to deal with!


Fast service




Review of Authorized Service

Kevin was very thorough explaining things to me. However the squeaking sound occurred again when the washer is loaded. Thanks for a really nice representative of your company.


Dryer repair




Review of Authorized Service

Customer service and repair handled in a professional manner. Repair completed under an extended warranty contract & dryer working like new.


He did a great job




Review of Authorized Service


Great




Review of Authorized Service


Great service




Review of Authorized Service

Great service


Kevin S.

Kevin S.

UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC All operations check ok.

Near Stonecress Ct, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER SAMSUNG DV42H5200EW/A3 Replaced idler pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Benden Way, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER FRIGIDAIRE AEQ6700FS0 "Replaced parts, when removing front bulkhead the gasket foam seal around blower housing is shot. Will have to order new, other parts installed and is running ok. Showed customer.; ordrng 1 134417000 (seal)"

Near Requarth Rd, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER LG WD100CK "Replaced pump,assembly. Tested unit in a rinse and spin. Unit filled, agitated and drained and spun out. Unit checks ok. "

Near Clifton Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28R7351SG/AA "Removed ice bucket, cleared all. Checked all drain tubes cleared. Replaced main board."

Near Katzenberger Rd, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR GE GNE25JMKGFES EVAP fan is open not pushing air into the ff section; ordrng 1 WR14X26747 (cover evap asm 33)

Near Scenic Heights Dr, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER SAMSUNG DVE52M7750V/A3 "Replaced parts from previous call. Again unit running and heating ok. Customer husband there to witness. Noticed soap debris spilled down from top... door switch plunger a bit sticky, will stick when door opens etc. told him to wipe clean and monitor door switch."

Near Meeker Ave, Greenville, OH 45331
Kevin S.

Kevin S.

FREEZER WHIRLPOOL EV200NXAW00 Drain has frozen over and plugged. Removed ice and cleared drain.

Near Requarth Rd, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80M9960US/AA "Upon inspection customer had a few days prior an LC error code, for leak. Usually when a little water gets into the tray will cause this error. Could be a loading issue. Had breaker turned off... had customer turn breaker on, and put unit into an express 60. Unit filled and washed , checked and opened door several times. No leaks. Customer did state seemed like dishes didnt get cleaned very good. Notice lower wash arm didnt appear to move. Told customer let the express wash run empty, if it completes without error, then run a load of dishes and if they are still not getting cleaned then will look to order parts. No other error codes found. Will have on hold for a few days before closing out.; saved tckt"

Near OH-49, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR GE GNE25JMKGFES Install new compressor and re-charged unit and checks OK

Near Scenic Heights Dr, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER MAYTAG A107 Unit is a very old Maytag washer probably over 30 years. Customer said unit seems to keep filling possible water level/pressure switch problem. Customer looking to get new washer.

Near Greenville-Nashville Rd, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDTA50SAHW0 "Dishwasher roller broken on upper rack. Gave estimate for new rack adjusters, via text to mother, as customer daughter was home.; ordrng 1 W10712395 (adjuster KIT)"

Near Hickory Dr, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER BOSCH SHEM3AY56N/24 "Replaced parts, filled rinse aid, light was on but after filling the light went off. Unit checks ok."

Near Fairway Ct, Greenville, OH 45331
Kevin S.

Kevin S.

MICROWAVE GE JVM6175EK3ES "Replaced parts, spliced wiring. Tested unit checks ok, showed customer husband."

Near Childrens Home-Bradford Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Customer claims intermittent ice production. Pulled water line from im compartment and taped for insulation per bulletin. Also when installing compartment sealed up any air leaks to prevent frost buildup around evap. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock

Near Hahn Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE GLHS68EJSB0 "Replaced damper assembly, unit opens and closes ok, error code went away... unit checks ok."

Near Beanblossom Rd, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE - ELECTRIC GENERAL ELECTRIC JB750SJ7SS Control panel is loose on the whole bottom. When you go to press on it, it will move the whole bottom because the plastic support is cracked.; rqstng P&A on 1 WB27X32142 (CONTROL)

Near Magnolia Dr, Greenville, OH 45331
Kevin S.

Kevin S.

MICROWAVE GE JVM7195SKSS Found one open fuse and door switch that was shorted. Ordering whole door latch assembly diagram shows includes switches... if can not get then please order all three switches and fuse.; rqstng P&A on 1 WB10X35573 (BOARD LATCH ASSEMBLY) and 1 WB27X25389 (fuse)

Near Greenville-Palestine Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Customer issue frig section not cooling but freezer is fine. No cold air is blowing through damper assembly. Put unit into diagnostics test 5 unit would not open up, just giving error 4. Will need new damper. Customer ok repair.; ordrng 1 242303001 (damper assy)"

Near Greenville Bakers Store Rd, Greenville, OH 45331
Kevin S.

Kevin S.

FREEZER FRIGIDAIRE FFFH20F2QWC "Unit would not run at all, had power and lights. Checked cold control was bad. Replaced with truck stock. Unit checks ok.; used 1 5304513033 (THERMOSTAT) from stock"

Near Dogwood Dr, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADEE9BSS173TN01 "Unit checks ok.; used 1 964P3 (ELEMENT) from stock"

Near Requarth Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR MAYTAG PSD2450GRQ "Upon inspection found drain in freezer plugged. Removed contents, steamed and ran brush through. Removed tubing from rear and cleared as well. Water draining ok now. Unit checks ok."

Near Bur-Oak Dr, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Replaced parts, tested unit checks ok, showed customer, in the room in office."

Near US-36, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 "Replaced parts, unit now filling ok. Put unit into normal wash load, filled, agitated, then drained and spun out ok."

Near Jaysville-St Johns Rd, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS627UIW0 "Replaced parts, ran unit on a normal warm cycle, had it fill and agitate, then canceled and drain and spin. Unit checks ok no leaks, showed customer."

Near OH-121, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KFFS20EYMS00 "Replaced part per instructions, had everything thawed out. Unit checks ok"

Near Clifton Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF23M8090SG/AA "Found ice cubes jammed in unit, no frost buildup though, cleared housing and bucket, wiped dry. Cycled icemaker checks ok. Unit made june 2019. Pic attached. Ticket #4153386946"

Near Dorothy Ln, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR GE GNE25JMKGFES "Upon arrival had customer already had unit unplugged and thawed. Removed evap cover and checked readings of temp sensor and thermostat ok. Replaced, went and exchanged to new main control. Upon plugging in unit has condenser fan and lights working, relay clicks once and compressor hims for about 10s trying to start then stops... waits a minute or 2 and repeats the process. Decided to,swap back in old main control and same difference. Had to leave home to,call techline, had windings are supposed to be 4ohms on run and 6 ohms on start. My readings were higher than this. He had me jumper brown to black on J19 connector off the board, then plug in unit to,see if compressor starts to eliminate the board. Same difference. Compressor top is hot to,the touch.... last thing i checked was using plug in amp meter when trying to start was pulling 7.8 amps or so then goes back too .2A when it clicks off; ordrng 1 PSEDOXXX (COMPRESSOR)"

Near Scenic Heights Dr, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER GE GTW680BSJ1WS "Upon working on unit using exact GE spanner wrench and sledge and pair of vise grips, unable to remove transmission hub nut off the shaft. Pics attached. Called Lowes, unit is non repairable and talked with customer."

Near Tamarack Trail, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FRS26H5ASB0 "Unit not cooling, customer tried doing some minor troubleshooting himself. Unit was not plugged in at the time of arrival, had to plug in, compressor is running and warm to touch. Pulled off evap cover, let run for 15 mins. Unit not producing a frost pattern. Unit needs a sealed system job, compressor is shot. Unit is almost 19yrs old. Customer not wanting to put much money into it. Collected service call fee."

Near Folkerth Rd, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER WHIRLPOOL WED49STBW1 "Upon inspection, customer claims he did three loads and on the 3rd it didnt seem to dry out the clothes or heat. Removed rear panel checked continuity for heating element and inspected coils, thermostat, thermal cutoff, and thermal fuse. Checked all connections, checked getting 240V from wall, put unit into,time dry unit is heating and cycling heater off and on, measured temps up to around 160F in exhaust, also proceeded to,check on sense dry, the same. Possible issue with timer but continued to run and turn to see if unit shut off ok. Next proceeded to check ventilation was good and hot coming to outside. Customer will continue to monitor."

Near Hahn Rd, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 Upon inspection when putting unit into any start of new wash cycle no water comes in but motor engages. Water lines had been inspected and water coming through the hoses. Ordering water valve and timer.; ordrng 1 202395P (MIX VALVE) and 1 203387P (TIMER)

Near Jaysville-St Johns Rd, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Customer claims issue with start switch, also making more noise when spinning out. Ordering balance ring, inner basket and top cover per FB19-1R1 bulletin. And switch.; ordrng 1 203935 (PUSH START SWITCH) and 1 203968 (OUTER TUB COVER) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"

Near US-36, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER MAYTAG MEDC215EW1 Unit needing new door handle and seal. Pics attached. ; rqstng P&A on 1 W10861225 (handle) and 1 W10861521 (seal-door)

Near OH-49, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGES3045KBC "Upon inspection, removed rear cover took continuity checks all good on elements and reading around 17 ohms. Put unit into broil, element glowed red and getting 240v across element. Put unit in bake 350 with cookie sheet in middle, bake element getting 240V and unit switching between broil and bake when preheating, fan is running ok. Customer also has older oven thermometer sitting in unit. Went over pros and cons of that. Customer claims unit not getting as hot and takes longer to cool down. Preheated to 350F took temp checks of cookie sheet and showed customer was around 365F. Explained the 25 degree cycle for oven heating. Checked fan for convection bake working. Unit checks ok, not sure if there was an issue it would be in the control, other than having unplugged unit for a few minutes to remove cover."

Near Ave D, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFHT1425VV "Unit is currently at store, per HHS diagnose called techline, got a case number #83751185"

Near Sweitzer St, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28R7351SG/AA "Customer has ice bucket frozen in compartment."

Near Katzenberger Rd, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER KENMORE 665.1597999 "Customer showed me video of some suds leaking out the bottom of door. First noticed upper spray arm needed adjustment. Put unit into a normal wash just water could not get anything to leak... everything as for valve, sump, drainage all looked good. Showed customer will look to,get new tub seal and door seal... unit is quite old tub seal is special order.; ordrng 1 4172127 (seal kit) and 1 WP9743590 (gasket)"

Near E 3rd St, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR GE GNE25JMKGFES "Upon arrival unit is not cooling do to a defrost issue... temps where around upper 50s in fresh food section and 20s in freezer. Excess frost buildup. Removed door and drawers, tried to steam and remove evap,cover but so much buildup, having customer to unplug to thaw, will order parts and come back out.; ordrng 1 WR50X10069 (thermostat defrost) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X30598 (board t main bf vs) and 1 WR60X10208 (blade evap fan asm)"

Near Scenic Heights Dr, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS627UIW0 "Customer was getting E11 error code which is for when unit takes longer than expected to fill.... checked house water valves/pressure and hoses seemed ok. Had customer change them out months back. Low or blockage of water coming in, will replace valve and dispenser housing. Also supposed issue of leakage in and around door boot. Unit really molding around boot, used paper towels and cleaned out drain channels and from inner lip to tub to remove debris. Picks attached. Ran unit in normal wash cycle warm water, removed top and rear cover. Did not see anything leaking around tub, hoses, valves or dispenser... only leaking has to come from from between door and seal.; rqstng P&A on 1 5304514782 (LOWER DISPENSER HOUSING) and 1 5304514790 (VALVE ASSEMBLY) and 1 5304514794 (UPPER DISPENSER HOUSING)"

Near OH-121, Greenville, OH 45331