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Local Reviews
for Kettering, OH

Authorized Service Rated 5.0 out of 5 stars based on 12 customer reviews

Map of Kettering, OH

Top service




Review of Authorized Service

Knew problem immediately


Map of Kettering, OH

Great




Review of Authorized Service

Thanks to him and Robin come for service one day early


Map of Kettering, OH

Mary Ciesa




Review of Authorized Service


Map of Kettering, OH

Leslie




Review of Authorized Service


Map of Kettering, OH

great service, reasonable price




Review of Authorized Service


Map of Kettering, OH

Great service and quick to see.




Review of Authorized Service

They were very nice, the service was great and the technician was awesome.


Map of Kettering, OH

Great Service




Review of Authorized Service


Map of Kettering, OH

Our Service Technician was knowledgeable & considerate. Extraordinary Service!!!




Review of Authorized Service

We would recommend Authorized Service to anyone!!


Map of Kettering, OH

Great service




Review of Authorized Service


Map of Kettering, OH

great service




Review of Authorized Service


Great Service




Review of Authorized Service


Front loader LG washer repair




Review of Authorized Service

Courteous office personnel. Service rep called and came when stated. Located problem quickly and tech explained cause and future care for machine. As for cost, $75.00 upfront (which is ok). The hourly/repair rate seemed rather high, as rep was only in home for 25 minutes. I do not have anything to compare to though, so may be industry standard.


Brad A.

Brad A.

MICROWAVE GE JVM6175DK2WW "Found unit had fire inside cavity, melting stirrer cover and blade, control not coming on, fuses open, ordered control, fuses, stirrer, cover. Located in the kitchen, manufactured 6/2019.; rqstng P&A on 1 WB06X10126 (button-lock) and 1 WB06X10812 (blade-stirrer) and 1 WB06X10813 (microwave stirrer bl) and 1 WB06X10814 (cover-stirrer.) and 1 WB21X10162 (tco - bottom) and 1 WB27X11094 (tco cavity) and 1 WB56X30184 (white control panel)"

Near W Bataan Dr, Kettering, OH 45420
Tim  R.

Tim R.

DRYER SAMSUNG DV48H7400EW "Checked unit over found that the unit needs a new motor, two rollers and an idler. Need estimate emailed over.; rqstng P&A on 1 DC93-00101U (MOTOR) and 1 DC93-00634A (IDLER ) and 2 DC97-16782A (ROLLER )s"

Near Residenz Pkwy, Kettering, OH 45429
Tim  R.

Tim R.

WALL OVEN GE ZEK7500SH3SS Checks unit over found that the unit was making a clicking noise causing the door lock to constantly trying to lock. Fixed door lock and reset control and reprogrammed control. Checks ok

Near Stonehaven Rd, Kettering, OH 45429
Tim  R.

Tim R.

WASHER SAMSUNG WF330ANW/XAA "Checked unit over found that the unit had a broken drain pump. Replace the drain, tested checked OK. Customer is missing the door spring for the bellow. Told him he needed to get a new door spring. He’s going to replace it myself. Told him he could use the unit but it has a possibility of leaking if that door boot came loose. He understands.; used 1 DC31-00054A (PUMP) from stock"

Near Renwood Dr, Kettering, OH 45429
Tim  R.

Tim R.

DRYER SPEED QUEEN ADEE9RGS173TW01 Replaced rollers checks ok. Customer had unit completely apart when I arrived.

Near Chowning Cir, Kettering, OH 45429
Tim  R.

Tim R.

WASHER WHIRLPOOL WFW9500TC01 Checked unit over found that the unit was giving an f35 error. Needs new pressure switch.

Near Stoneybrook Dr, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR GE PFE28KYNBFS Cleared dirt partials out of icemaker. Checks ok

Near Ashton Cir, Kettering, OH 45429
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FGHD2433KF1 Checked unit over found that the unit was backing up into the dishwasher. Fixed drain hose setup and let customer know dispenser needed replaced. He wants to hold off on dispenser for now. Quoted 150 to install dispenser part included.

Near Broad Blvd, Kettering, OH 45419
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Cleared drain and installed heater. Checks ok.

Near Stonehaven Rd, Kettering, OH 45429
Tim  R.

Tim R.

DRYER MAYTAG LDE5004ACW Checks unit over found noise from rollers. Greased and oiled rollers. Check ok some noise from motor quoted customer on motor repair.

Near Carrier Ave, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Cleared blockage in icemaker line. Replaced icemaker cause plastic icemaker fingers broken.

Near Far Hills Ave, Kettering, OH 45429
Tim  R.

Tim R.

DISHWASHER KITCHENAID KDFE104DSS2 Replaced wheels checks ok; used 2 W10195416 (

Near Swigert Rd, Kettering, OH 45440
Tim  R.

Tim R.

DISHWASHER MAYTAG MDBH979SAB1 Checked unit over found shorted control and panel. Unit is ten years old in the kitchen; rqstng P&A on 1 W10486463 (CONTROL) and 1 W10811164 (TOUCHPAD)

Near Arrowhead Dr, Kettering, OH 45440
Tim  R.

Tim R.

DISHWASHER GE DDT595SSJ2SS No issue.

Near Cloverfield Ave, Kettering, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Installed new evaporator coil and recharged and called Tara compressor is locked up

Near Devon Ave, Kettering, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Adjusted adjusted the TSTAT and unit checks ok

Near Bigger Rd, Kettering, OH 45440
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE MISSING 6/2/20 Dishwasher is about 50 years old located in the kitchen. It’s missing the serial plate I can see where it was previously at wash motor won’t run. Needs new wash motor but due to missing tag parts aren’t available. Pictures attached.

Near Coach Dr W, Kettering, OH 45440
Tim  R.

Tim R.

WASHER SAMSUNG WA476DSHASU/A1 Checked unit over found that the unit would constantly found suspension rods worn out needs new rods. Customer to talk with wife on repair.

Near Bofield Dr, Kettering, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Found a leak in Evpa coil need to replace Evap coil; ordrng 1 5303918274 (evaporator kit)

Near Devon Ave, Kettering, OH 45429
Tim  R.

Tim R.

DISHWASHER GE DDT595SSJ2SS Checked unit over found dishwasher completely unhooked and removed out of the hole. Company doing the floor has disconnected the dishwasher water line at the sink and removed splitter. I told the customer we can not do plumbing and to contact a plumber. also suggested they have an individual shut off for the dishwasher since they said it was connected directly to the sink shut off. I did replace the water valve that appeared to be leaking around the seal of the valve. Instructed customer to have plumbing fixed and then I could come back and check leaks if needed. Customer had carpenters who disconnected it reinstall water line. Checked and no leaks.

Near Cloverfield Ave, Kettering, OH 45429
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced controls. Checks ok

Near Jonathan Dr, Kettering, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Install new die dryer and recharge system

Near Devon Ave, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR KENMORE 106.5113921 Checked unit over found that the icemaker had produce no ice. Put unit into diagnostics and manually forced icemaker to cycle. Icemaker would not cycle was not getting 120 V to the icemaker. Checked connection at the bottom of the door and connection was good we did not have 120 V at the bottom of the door. Main control tested good and was sending power. Unit has a broken wire running through the bottom portion of the cabinet. No repair possible. Auth by kiyra.

Near Far Hills Ave, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR KENMORE 106.5113921 Tested icemaker and unit wouldn’t cycle. Had power to icemaker. Replaced icemaker. Checks ok

Near Far Hills Ave, Kettering, OH 45429
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE LFID2426TF2A Fixed connector on control from display. Checks ok. If unit acts up again it’ll need a new control and display.

Near Jonathan Dr, Kettering, OH 45440
Tim  R.

Tim R.

RANGE WESTINGHOUSE NO MODEL TAG....5/12 "Checked unit over found broken heating element matched up to new element. Replaced heater, checks ok; used 1 316075103 (BAKE ELEMENT) from stock"

Near Devon Ave, Kettering, OH 45429
Tim  R.

Tim R.

WASHER MAYTAG MVWX700XL2 Checked unit over found that the unit wasn’t shifting smoothly between agitation and spin. Disassembled spluch cleaned and greased and tested. Shifting properly.

Near Santa Rosa Dr, Kettering, OH 45440
Tim  R.

Tim R.

WASHER MAYTAG MVWX700XL2 Replaced actuator under part warranty. Per Chris one year warranty on part.; used 1 W10006355 (ACTUATOR) from stock

Near Santa Rosa Dr, Kettering, OH 45440
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Checked unit over found that the unit wasn’t cooling at all. Found that the compressor was running and fans were running. Needs dye dryer. rqstng P&A on 1 #### (DYE DRYER)

Near Devon Ave, Kettering, OH 45429
Tim  R.

Tim R.

WASHER LG WM2016CW/01 Replaced leaking water valve. Checks OK; used 1 5220FR2006H (WATER VALVE) from stock

Near Delaney St, Kettering, OH 45420
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Customer states that unit is freezing - replace the damper control tech installed new control box cycle test OK

Near Tait Rd, Kettering, OH 45439
Tim  R.

Tim R.

WASHER LG WM3001HWA "Checked unit over found that the bearings in the tub had failed and drum rubbed into front half of tub and bellow. Needs complete tub, bellow and shocks. Not worth repairing. 10 years old in laundry room picture attached.; rqstng P&A on 1 3045ER0048J (REAR TUB) and 4 383EER3001S (SHOCKS)s and 1 AJQ54138201 (BASKET) and 1 MCK47123501 (FRONT TUB) and 1 MDS47123601 (DOOR BOOT)"

Near Rolling Woods Trail, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Checked unit over found that the bimetal had come off and melted wire. Cut out wires and replaced them. Checks ok

Near Devon Ave, Kettering, OH 45429
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFTR1817LW0 The refrigerator door is not closing. Found that the right side of the frame is bent. Unit can not be repaired..

Near Fontano Dr, Kettering, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Call Warren Tech union has sealed system Deandria putting unit into options

Near Grenfeld Pl, Kettering, OH 45420
Kevin M.

Kevin M.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Completed sealed system job

Near Grenfeld Pl, Kettering, OH 45420
Tim  R.

Tim R.

WASHER SAMSUNG WF45K6200AW/A2 Cleaned out drain pump and replaced fill valve. Checks OK; pckd up 1 DC62-00142G (WATER VALVE)

Near Nacoma Pl, Kettering, OH 45420
Tim  R.

Tim R.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA "Checked unit over found that the unit had partial frost pattern on the evaporator. Compressor running good evaporator fan running fine and so is the condenser fan. Partial block and sealed system. Needs evaporator,compressor, and condenser. ; rqstng P&A on 1 DA96-00977B (EVAPORATOR ) and 1 DA97-13253B (CONDENSER ) and 1 MKV172CL2J/SM1 (COMPRESSOR), states that autho needed"

Near Grenfeld Pl, Kettering, OH 45420
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW4800XQ1 Checked unit over found broken door strike and lid latch. Unit was stuck in drain cycle and door was forced open and it broken lid lock and latch due to being forced open. Recalibrated and fixed drain issue. But door lock and latch not normal wear and tear it’s customer abuse. So that’s not covered by NSA—-Cod estimate saved.

Near Saranac Dr, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Replaced control and fan assembly. Didn’t have a great frost pattern but unit could’ve been in defrost. Customer will observe.

Near Grenfeld Pl, Kettering, OH 45420
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW7000DW4 Replaced parts listed. Checks ok

Near Timberlake Ct, Kettering, OH 45429
Tim  R.

Tim R.

COOKTOP FRIGIDAIRE PLES389DCB Replaced parts listed. Oven is functioning properly now and all burners are working except front fright. We have replaced switch and burner both double checked wiring with Frigidaire it’s wired correctly. Unit has a broken wire some where in the harness. Unit isn’t repairable. Called and informed HBW. Spoke to Vorine she documented.

Near Timberwilde Dr, Kettering, OH 45440
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF220NCTABC/AA Unit needs new control and freezer fan assembly due to over freezing and fridge no cooling.; rqstng P&A on 1 DA92-00426A (CONTROL ) and 1 DA97-13192A (FREEZER FAN)

Near Grenfeld Pl, Kettering, OH 45420
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5000DW1 Replaced actuator. Check ok; used 1 W10913953 (ACTUATOR) from stock

Near Acorn Dr, Kettering, OH 45419
Tim  R.

Tim R.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Adjusted freezer door due to frost. Checks ok.

Near Grenfeld Pl, Kettering, OH 45420