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Local Reviews
for Kettering, OH

Authorized Service Rated 5.0 out of 5 stars based on 10 customer reviews

Map of Kettering, OH

Mary Ciesa




Review of Authorized Service


Map of Kettering, OH

Leslie




Review of Authorized Service


Map of Kettering, OH

great service, reasonable price




Review of Authorized Service


Map of Kettering, OH

Great service and quick to see.




Review of Authorized Service

They were very nice, the service was great and the technician was awesome.


Map of Kettering, OH

Great Service




Review of Authorized Service


Map of Kettering, OH

Our Service Technician was knowledgeable & considerate. Extraordinary Service!!!




Review of Authorized Service

We would recommend Authorized Service to anyone!!


Map of Kettering, OH

Great service




Review of Authorized Service


Map of Kettering, OH

great service




Review of Authorized Service


Map of Kettering, OH

Great Service




Review of Authorized Service


Map of Kettering, OH

Front loader LG washer repair




Review of Authorized Service

Courteous office personnel. Service rep called and came when stated. Located problem quickly and tech explained cause and future care for machine. As for cost, $75.00 upfront (which is ok). The hourly/repair rate seemed rather high, as rep was only in home for 25 minutes. I do not have anything to compare to though, so may be industry standard.


Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced controls. Checks ok

Near Jonathan Dr, Kettering, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Install new die dryer and recharge system

Near Devon Ave, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR KENMORE 106.5113921 Checked unit over found that the icemaker had produce no ice. Put unit into diagnostics and manually forced icemaker to cycle. Icemaker would not cycle was not getting 120 V to the icemaker. Checked connection at the bottom of the door and connection was good we did not have 120 V at the bottom of the door. Main control tested good and was sending power. Unit has a broken wire running through the bottom portion of the cabinet. No repair possible. Auth by kiyra.

Near Far Hills Ave, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR KENMORE 106.5113921 Tested icemaker and unit wouldn’t cycle. Had power to icemaker. Replaced icemaker. Checks ok

Near Far Hills Ave, Kettering, OH 45429
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE LFID2426TF2A Fixed connector on control from display. Checks ok. If unit acts up again it’ll need a new control and display.

Near Jonathan Dr, Kettering, OH 45440
Tim  R.

Tim R.

RANGE WESTINGHOUSE NO MODEL TAG....5/12 "Checked unit over found broken heating element matched up to new element. Replaced heater, checks ok; used 1 316075103 (BAKE ELEMENT) from stock"

Near Devon Ave, Kettering, OH 45429
Tim  R.

Tim R.

WASHER MAYTAG MVWX700XL2 Checked unit over found that the unit wasn’t shifting smoothly between agitation and spin. Disassembled spluch cleaned and greased and tested. Shifting properly.

Near Santa Rosa Dr, Kettering, OH 45440
Tim  R.

Tim R.

WASHER MAYTAG MVWX700XL2 Replaced actuator under part warranty. Per Chris one year warranty on part.; used 1 W10006355 (ACTUATOR) from stock

Near Santa Rosa Dr, Kettering, OH 45440
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Checked unit over found that the unit wasn’t cooling at all. Found that the compressor was running and fans were running. Needs dye dryer. rqstng P&A on 1 #### (DYE DRYER)

Near Devon Ave, Kettering, OH 45429
Tim  R.

Tim R.

WASHER LG WM2016CW/01 Replaced leaking water valve. Checks OK; used 1 5220FR2006H (WATER VALVE) from stock

Near Delaney St, Kettering, OH 45420
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Customer states that unit is freezing - replace the damper control tech installed new control box cycle test OK

Near Tait Rd, Kettering, OH 45439
Tim  R.

Tim R.

WASHER LG WM3001HWA "Checked unit over found that the bearings in the tub had failed and drum rubbed into front half of tub and bellow. Needs complete tub, bellow and shocks. Not worth repairing. 10 years old in laundry room picture attached.; rqstng P&A on 1 3045ER0048J (REAR TUB) and 4 383EER3001S (SHOCKS)s and 1 AJQ54138201 (BASKET) and 1 MCK47123501 (FRONT TUB) and 1 MDS47123601 (DOOR BOOT)"

Near Rolling Woods Trail, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Checked unit over found that the bimetal had come off and melted wire. Cut out wires and replaced them. Checks ok

Near Devon Ave, Kettering, OH 45429
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFTR1817LW0 The refrigerator door is not closing. Found that the right side of the frame is bent. Unit can not be repaired..

Near Fontano Dr, Kettering, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Call Warren Tech union has sealed system Deandria putting unit into options

Near Grenfeld Pl, Kettering, OH 45420
Kevin M.

Kevin M.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Completed sealed system job

Near Grenfeld Pl, Kettering, OH 45420
Tim  R.

Tim R.

WASHER SAMSUNG WF45K6200AW/A2 Cleaned out drain pump and replaced fill valve. Checks OK; pckd up 1 DC62-00142G (WATER VALVE)

Near Nacoma Pl, Kettering, OH 45420
Tim  R.

Tim R.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA "Checked unit over found that the unit had partial frost pattern on the evaporator. Compressor running good evaporator fan running fine and so is the condenser fan. Partial block and sealed system. Needs evaporator,compressor, and condenser. ; rqstng P&A on 1 DA96-00977B (EVAPORATOR ) and 1 DA97-13253B (CONDENSER ) and 1 MKV172CL2J/SM1 (COMPRESSOR), states that autho needed"

Near Grenfeld Pl, Kettering, OH 45420
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW4800XQ1 Checked unit over found broken door strike and lid latch. Unit was stuck in drain cycle and door was forced open and it broken lid lock and latch due to being forced open. Recalibrated and fixed drain issue. But door lock and latch not normal wear and tear it’s customer abuse. So that’s not covered by NSA—-Cod estimate saved.

Near Saranac Dr, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Replaced control and fan assembly. Didn’t have a great frost pattern but unit could’ve been in defrost. Customer will observe.

Near Grenfeld Pl, Kettering, OH 45420
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW7000DW4 Replaced parts listed. Checks ok

Near Timberlake Ct, Kettering, OH 45429
Tim  R.

Tim R.

COOKTOP FRIGIDAIRE PLES389DCB Replaced parts listed. Oven is functioning properly now and all burners are working except front fright. We have replaced switch and burner both double checked wiring with Frigidaire it’s wired correctly. Unit has a broken wire some where in the harness. Unit isn’t repairable. Called and informed HBW. Spoke to Vorine she documented.

Near Timberwilde Dr, Kettering, OH 45440
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF220NCTABC/AA Unit needs new control and freezer fan assembly due to over freezing and fridge no cooling.; rqstng P&A on 1 DA92-00426A (CONTROL ) and 1 DA97-13192A (FREEZER FAN)

Near Grenfeld Pl, Kettering, OH 45420
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5000DW1 Replaced actuator. Check ok; used 1 W10913953 (ACTUATOR) from stock

Near Acorn Dr, Kettering, OH 45419
Tim  R.

Tim R.

REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Adjusted freezer door due to frost. Checks ok.

Near Grenfeld Pl, Kettering, OH 45420
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE GLDB957AQ1 Replaced door spring and linkage. Checks ok

Near Arlmont Cir, Kettering, OH 45440
Shawn H.

Shawn H.

WASHER SAMSUNG WF42H5200AF/A2 Installed all provided parts and ran to test. Unit operates as it should now. Advised customer to have arc/gfci breaker changed to standard.

Near Peach Orchard Rd, Kettering, OH 45420
Tim  R.

Tim R.

REFRIGERATOR KENMORE 795.7103901 No issues with ice bucket.

Near Karen Dr, Kettering, OH 45429
Shawn H.

Shawn H.

WASHER SAMSUNG WF42H5200AF/A2 "Upon arrival found unit plugged in but no display. Checked breaker and found it tripped and not reset. Breaker is an afci/gfci type. Advised customer to have breaker changed to a standard type. Reset breaker and got power to unit. Ran unit in diagnostics to check for error codes. Found de and de1 errors. Both are door lock issues. Ran to test and PCB isn’t sending correct voltage to door lock. Unit needs main PCB and door switch. ; rqstng P&A on 1 111111MAINPCB (111111MAIN PCB(#9 FRAME&COVER PAGE)) and 1 DC64-00519B (latch), states that autho needed"

Near Peach Orchard Rd, Kettering, OH 45420
Brad A.

Brad A.

DRYER WHIRLPOOL WED7500GC0 "Found door switch not closing properly, installed new switch, unit checks ok.; ordrng 1 WP3406107 (switch-dor (DN))"

Near Mohican Ave, Kettering, OH 45429
Tim  R.

Tim R.

WASHER LG WT7600HWA "Replaced transmission, inner basket and rotor and stator. Checks ok."

Near Galewood St, Kettering, OH 45420
Tim  R.

Tim R.

MICROWAVE BOSCH HMC80251UC/01 Replaced control checks ok

Near Toulouse Cir, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR KENMORE 795.7103901 Checked unit over found shorted icemaker. Replaced icemaker. Checks ok

Near Karen Dr, Kettering, OH 45429
Tim  R.

Tim R.

WASHER WHIRLPOOL MVWB865GW0 Replaced water valve due to LF error code. Checks ok; used 1 W11165546 (WATER VALVE) from stock

Near Galewood St, Kettering, OH 45420
Tim  R.

Tim R.

REFRIGERATOR KENMORE 795.7103901 Checked unit over found shorted icemaker. Replaced icemaker. Checks ok

Near Karen Dr, Kettering, OH 45429
Tim  R.

Tim R.

WASHER LG WT7600HWA "Replaced transmission, inner basket and rotor and stator. Checks ok."

Near Galewood St, Kettering, OH 45420
Tim  R.

Tim R.

DISHWASHER GE GDP665SYNFS Replaced latch. Checks ok

Near Karen Dr, Kettering, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR GE GSS23GGKGCWW Unit needs new def heater and cont brd cust to go buy a new ref please send customer a receipt

Near Acorn Dr, Kettering, OH 45420
Tim  R.

Tim R.

COOKTOP FRIGIDAIRE PLES389DCB Checked unit over found at the front right burner in front right switch had been shorted out. Because the glass top came loose from the frame and shifted the burners in the burner was touching the frame and shorted out. Also caused an issue with the touchpad now multiple buttons will not work. Unit is 10 to 15 years old in the kitchen stainless steel. Cooktop damage was not caused by homeowner the glue had came loose and it separated from the frame.; rqstng P&A on 1 318223626 (main top) and 1 318239700 (panel)

Near Timberwilde Dr, Kettering, OH 45440
Tim  R.

Tim R.

WASHER MAYTAG LSE7804ACL Checked unit over found that the over load had been kicked in the timer reset over load. Unit checks ok.

Near Coach Dr W, Kettering, OH 45440
Tim  R.

Tim R.

DRYER WHIRLPOOL WGD4800XQ0 Checked unit over found that the unit needs new thermal fuse kit. Replaced fuse kit. Tested Checks ok.; used 1 3392519 (FUSE) from stock

Near Brydon Rd, Kettering, OH 45419
Tim  R.

Tim R.

DRYER MAYTAG MEDB835DW4 Adjusted door strike and catch so that the door would stay closed with large load. Checks ok

Near Galewood St, Kettering, OH 45420
Tim  R.

Tim R.

WASHER LG WT7600HWA Checked unit over found that the transmission has gone out again. Needs new transmission outer tub rotor and stater. ; rqstng P&A on 1 ### (STATOR) and 1 #### (ROTAR) and 1 ##### (INNER BASKET) and 1 ##### (TRANSMISSION )

Near Galewood St, Kettering, OH 45420
Tim  R.

Tim R.

WASHER GE GTW680BSJ5WS Checked unit over found drain hose laying on floor and not spinning out. Fixed drain and reset control. Checks ok.

Near Strathmoor Dr, Kettering, OH 45429
Tim  R.

Tim R.

REFRIGERATOR BOSCH B21CL80SNS/01 Checked unit over found that there was water puddling under the crisper draw. Cleared out frozen drain from inside of the refrigerator and also from the back of the unit not bloackage in exterior drain line. Unit drained ok.

Near Toulouse Cir, Kettering, OH 45429